Annual Report - Orange County Library System

ORANGE COUNTY LIBRARY SYSTEM
ANNUAL REPORT
2015
ORANGE COUNTY LIBRARY SYSTEM
2015 ANNUAL REPORT
1
Since my
husband is
disabled, your home
delivery of library books
is such an appreciated
service. Thanks ever
so much!
Claire M.
The
Melrose
Center is a GIFT.
The staff and facility
rival that of a private
institution of higher
education.
-Jennifer F.
2
I just want to
thank you all for all the
great, wonderful, and
exciting things you do each
and everyday for children and
parents! My son and I
continue to enjoy all the
great programs and
activities year
after year.
-M. Morgan
I am glad the
library and library
staff is available to
me, offering its great
services through
extraordinary
staff...
-Linda J.
MISSION STATEMENT
The Orange County Library System,
a public enterprise, brings value to the
residents of the district through collections,
staff, services and facilities. The library
connects our changing community to the
evolving world of ideas, information
and technology. Through continuous
innovation, the Orange County Library
System will create a well-informed,
well-connected community, making
Orange County a great place to live,
learn, work and play.
The
customer service
staff and use of
technology
is great.
-B. Escobar
I am
glad the library
is here. I would be
lost without it. Of all the
cards I have in my wallet—
the most important is my
library card. I would have
no life without
the library.
-Anonymous
I am
very grateful and
so happy because all
the members of the
library’s team are very kind
and very nice! I love my
library and enjoyed every
course and the
training people.
-Ada S.
TABLE OF CONTENTS
4
Leadership Messages
9
Awards
13
Digital Assets
3
6
Highlight of the Year
7
8
Melrose Highlights
Event Highlights
10
11
12
14
16
Strategic Plan
Statistics
Literacy
Financials
Preserving History
17
Locations
A MESSAGE FROM LISA
A
s I look forward to all of the
promising developments
that the Orange County
Library System has in store
for 2016, I am reminded of our great
achievements in 2015. I am reminded
of the three Cs – how current,
connected and community-minded
the library has been.
The Melrose Center for Technology,
Innovation & Creativity is an example
of the library's efforts to stay current
in our ever-changing world. In 2015,
we celebrated the Melrose Center's
First Anniversary and celebrated
innovators with the First Annual
Melrose Awards. There were
awards in Filmmaking, Audio,
Gaming Design, Photography and
3-D Design (Maker). A Grand Prize
winner was awarded $1,000 for the
most innovative project.
The library remains connected by
continuing to reach more people in
more ways. The library added a 16th
branch location in the Chickasaw
area in July 2015 to great demand. I
was privileged to join more than 500
library supporters including
community leaders, public officials
and Orange County residents to
celebrate the festive Grand Opening.
The library remains communityminded by always striving to respond
to requests from our patrons.
One example of this commitment is
the relocation of the Genealogy
Center from downtown Orlando to
its new home at our West Oaks
Branch in 2015. The suburban
location is easily accessible
for families seeking ancestry
information and this move has
produced much positive feedback.
As you endeavor to stay current
and connected in our community,
the library can help. We invite you
to experience all that your library
system has to offer. We hope to
see you at the library soon!
Lisa Franchina
President, Library Board of Trustees.
The Melrose Center for
Technology, Innovation &
Creativity is an example
of the library's efforts to
stay current in our
ever-changing world.
4
A MESSAGE FROM MARY ANNE
2015
was ... a year
filled with great
successes and
some surprises.
One of the great successes was our partnership
with Orange County Public Schools for the
summer BreakSpot program. Two branches
of the library were able to provide a nutritious
lunch for children who were unable to receive
a complimentary lunch from their school
during the summer months. With the library's
involvement, the children served by the
program almost doubled from 2014. We will
continue and grow BreakSpot in the summer
of 2016.
This year we also saw the successful
Grand Opening of our Chickasaw Branch.
Filled with new technologies, this branch is
serving the growing family population of the
east side of our county. Additionally, our
Winter Garden Branch had a successful 10th
Anniversary, engaging thousands from
]the community.
One great surprise from this year occurred
when library benefactor Mr. Ken Melrose
provided a $500,000 donation. The interest
will provide for new and emerging
technologies for the Melrose Center.
And it is always a nice surprise when the
library wins awards. We received a few in
2015 (see page 9), including two MarCom
Awards for our monthly magazine
Books & Beyond.
Mary Anne Hodel
Library Director/CEO
I am excited to see
what successes and
surprises 2016
will hold.
5
Of all of the events and classes the library
provides in order to educate and entertain
our community, the one that turned out to
be a surprising success with large enrollment
and requests for more classes was our
sewing camp. We expanded the series to
branches and found it very well received.
HIGHLIGHT OF THE YEAR:
GRAND OPENING OF
CHICKASAW
O
n Saturday, July 18,
more than 500 people
attended the ribboncutting of our new Chickasaw
Branch. State Representative
Rene Plasencia and County
Commissioner Pete Clarke
joined our Board of Trustees,
staff and friends in the
Chickasaw neighborhood for
a festive Grand Opening.
This was the first new branch
in 10 years since the opening of
the Winter Garden Branch in 2005.
The contemporary design features
eco-friendly lighting, amazing
programming spaces, a “Power”
bar to charge electronic devices,
patios with bright sunshades,
6
and a stage for concerts,
dance performances and lectures.
It also features a Fab Lab
makerspace that provides
STEM-based educational classes
for children. With two meeting
rooms and two co-working
spaces, small business owners
and study groups have access
to top-notch facilities.
New technologies at this
library include AWE stations
featuring activities for children in
English and Spanish and colorful
steps that swish and swirl
on contact. Beautiful landscaping
makes arriving at the location a
great experience.
MELROSE HIGHLIGHTS
2015 highlights include:
A $500,000 Donation – from Mr. Ken
Melrose for a fund whose interest will
continually fund new technologies for
the Center as they are developed.
Mr. Melrose came in October,
toured the facility and presented
the donation.
Innovation & Creativity.
The facility, located at the
Orlando Public Library, provides
training and equipment for such
diverse areas as photography,
audio engineering, filmmaking,
engineering and electronics,
and simulation.
T
his year saw the First
Anniversary of the
26,000 sq ft Dorothy
Lumley Melrose
Center for Technology,
7
The Melrose Center was started
by a generous donation from
Mr. Ken Melrose of $1,000,000 in
2013 in honor of former Orlando
resident Dorothy Lumley Melrose.
The First Melrose Award Winner –
In February, Victor Nguyen Petrillo won
a $1,000 award for his creative work he
developed using the equipment and
training provided by the Melrose
Center. He was one of five finalists
who competed to win the top award.
Honorable mentions were given
to six other finalists.
Camp Savvy – This summer program
to educate children in computer
technologies has filled classrooms and
waiting lists. Surprisingly, the most
popular of the classes was a sewing
class. Based on requests, sewing classes
expanded from the Melrose Center to
several other library locations.
EVENT HIGHLIGHTS
Each of the 16 locations of the Orange
County Library System held successful
classes and events. The ones highlighted
here are just a small sampling of the many
ways the library serves our community.
BreakSpot – Orange County Public Schools
had a challenge and the library was able
to help. With thousands of students who
depend on complimentary, nutritious
lunch during the school year, how could
these children be helped during the
summer months? A free lunch program
at the schools in previous years had
limited success. In 2015, the complimentary
lunches moved from public schools to two
branches of the Orange County Library
System for 12 weeks of summer.
8
The Hiawassee and South Creek branches
would serve more than 13,000 lunches,
provided by Orange County Public Schools.
This was almost double the 7,000 lunches
the schools provided the summer of 2014.
Plans are underway to expand the lunch
program to additional branches in 2016.
Winter Garden Branch Celebrates its
10th Anniversary – On Saturday, October 3,
the Winter Garden Branch celebrated 10
years at its location on Plant Street in the
redeveloped downtown area.
Genealogy Collection moves to West
Oaks Branch – To serve the people of
Orange County, the Genealogy Center with
its records, documents and trained personnel
moved to the West Oaks Branch. Ample
parking and communities of families
interested in researching their history has
made the relocation a success.
Hispanic Art Festival – In September,
all 16 locations celebrated during
National Hispanic Heritage Month, the talent
of Hispanic artists with exhibits of paintings,
sculpture, dance and more. The libraries
provided education and fun for Hispanics
and Non-Hispanics who wanted to learn
more about this dynamic culture.
AWARDS
The Orange County Library System has always been honored
by the awards and recognitions it has received throughout
the years. We are happy to add the following honors we
received in 2015.
$72,000
74 Scholarships
$10,000
$7,500
Division of Library and
Information Services: Florida
Right Service at the Right Time
Grant
Division of Library and
Information Services: Florida
Selection and Grant for
participation in Career Online
High School
National Endowment
for the Humanities
Latino American History
Grant
Association of
Library Services
Curiosity Creates Grant
Two Gold MarCom Awards
for editions of our Books
& Beyond magazine
9
$45,000
$8,000
Walt Disney World
Summer Reading for
Children Grant
Siemens
Science Grant
STRATEGIC PLAN
Throughout the year, the Orange County Library
System focused on two goals of Lifelong Learning and
Community Engagement. The comprehensive Strategic Plan
is available at ocls.info and is updated quarterly.
LIFELONG LEARNING
OCLS produced original library content for all seasons of life such as
the K-Ready app for kindergarten preparedness, parenting series,
Next Chapter – Senior Wellness and EPOCH (Electronically Preserving
Obituaries as Cultural Heritage.) There was also an emphasis on
creating themed series such as Fall Family Fun and Cuisine Corner.
10
COMMUNITY ENGAGEMENT
OCLS seeks to engage the community. We participate in numerous
community events by providing opportunities to receive library cards.
We use new technology to interact through various social
media platforms. Several contests, including ones in art and music,
were held to encourage creativity and a community connection.
LITERACY
The library partnered with WOMX – Magic 105.1 to
host events at five different branches and promote
the Reading Program through their on-air broadcast.
The partnership was successful and will be repeated
in 2016. The BreakSpot program (working with
OCPS to provide free summer lunches for at-risk
youth) brought additional youth to two branches
during the Summer Reading Program.
COMMUNITY CONVERSATIONS
This weekly discussion series celebrates
the area’s rich diversity. The reading and
discussion program is sponsored by
the Florida Humanities Council.
2015 SUMMER
READING PROGRAM TOTALS
PRIME TIME FAMILY READING TIME
Prime Time is a free reading program for families
with children ages 6 and older. Families share
reading, meals and fellowship. Prime Time includes
a book discussion over dinner. The program is made
possible by a grant from the Florida
Humanities Council.
K-READY APP LAUNCH
Complementary Get Ready for K events help
preschoolers learn skills they need for school:
colors, numbers, letters and shapes.
11
Nearly $265,000 in-kind donations were
given out as prizes to reward participants for reading.
Total number of events: 1,918
(a 51% growth over 2014)
Total attendance: 62,040
(a 61% growth over 2014)
PRESERVING
HISTORY
EPOCH
EPOCH stands for Electronically Preserving
Obituaries as Cultural Heritage. It is a
depository of information that will be held
for future generations of researchers and
genealogists. Family and friends of the
deceased can submit detailed obituaries as a
tribute to their loved ones, and in doing so help
build a meaningful history of the residents of
the community. The EPOCH site was launched
in March 2014 and is funded by a National
Leadership Grant from the Institute of Museum
and Library Services. Visit epochlegacies.org to
learn more.
ORLANDO MEMORY
Orlando Memory is the story of Orlando told by
its people. Individuals submit memories to the
online community, creating a record of local
heritage and traditions. Creating memories is
simple at orlandomemory.info.
12
GENEAOLOGY CENTER
The newly established Genealogy Center
located at the West Oaks Branch introduces
genealogical terms and methods for
researching one’s family’s history. Register for
classes or make an appointment with a
genealogist at ocls.info/genealogy.
DIGITAL ASSETS
E-PULP
The library’s own
platform for
e-books including
local authors.
HOOPLA
This cloud-based service
allows streaming of music,
movies, audiobooks,
television shows and comic
books from its extensive
library of titles.
FREADING
This platform contains a
variety of e-books including
titles in Spanish, comics,
SparkNotes Study Guides
and other unique titles.
ZINIO
This platform
features popular
magazines including
Allure, Women’s
Health, Bon Appetit
and many more.
OVERDRIVE
Our most popular e-book and
audiobook service provides
access to New York Times
bestsellers, Sunshine State
Reading lists and more.
ONECLICKDIGITAL
Interested in listening
along with the latest Diary
of a Wimpy Kid? Check out
the large list of audiobooks
available for library
cardholders.
FREEGAL MUSIC
Download and stream
music from the Sony
music catalog.
LYNDA.COM*
This educational resource has
many easy-to-use video tutorials
featuring experts on Adobe
Photoshop, Illustrator, web
design, digital video and other
areas of computer learning.
* D.I.Y.
LEARNING
13
STATISTICS
at a glance
1,700,000
Collection Size
424,135
Active Cards
65,950
New Card
Registrations
190,410
Items Added to
Collection
4,051,000
Library Visitors
770,227
Digital Products
11,513,000
Circulation
21,788
Attendance at
Outreach Events
56,738
Class
Attendance
313,067
Event
Attendance
115,327
Questline Calls
1,782,000
Digital Downloads
14
763,001
Public Computer
Sessions
8,344,000
ocls.info visits
(webpage views)
STATISTICS
Additional connections were made through
our YouTube channel, Goodreads and Pinterest
pages, Facebook, Instagram and Twitter
accounts. You can also find unique accounts
for Youth Services and the Melrose Center.
social media
9,258
7,083
Twitter followers
Facebook likes
New Facebook Likes: 1,334
Facebook Interactions: 26,605
New Twitter Followers: 1,167
Twitter Interactions: 10,887
2,286
Youtube
subscribers
15
FINANCIALS
operating fund fiscal year
october 1 2014 - september 30, 2015
REVENUES
100,000
Contributions
EXPENDITURES
463,000
Charges for Services
807,000
Other
8,928,000
Operating
1,049,000
Fines
34,287,000
total
1,315,000
State & Federal
Grants
34,518,000
total
4,460,000
Materials
1,467,000
Capital Outlay
30,553,000
Property Taxes
16
19,663,000
Salaries & Benefits
LOCATIONS
Alafaya Branch
ocls.info/alafaya
12000 E. Colonial Dr., Orlando, FL 32826
Monday - Thursday: 10 - 9
Friday and Saturday: 10 - 5
Sunday: 1 - 6
Chickasaw Branch
ocls.info/chickasaw
870 N. Chickasaw Trail, Orlando, FL 32825
Monday -Thursday: 10 - 9
Friday - Saturday: 10 - 5
Eatonville Branch
ocls.info/eatonville
200 E. Kennedy Blvd., Eatonville, FL 32751
Monday -Thursday: 10 - 8
Friday-Saturday: 10 - 5
Edgewater Branch
ocls.info/edgewater
5049 Edgewater Dr., Orlando, FL 32810
Monday thru Thursday: 10 - 9
Friday-Saturday: 10 - 5
Herndon Branch
ocls.info/herndon
4324 E. Colonial Dr., Orlando, FL 32803
Monday thru Thursday: 10 - 9
Friday-Saturday: 10 - 5
17
Hiawassee Branch
ocls.info/hiawassee
7391 W. Colonial Dr., Orlando, FL 32818
Monday-Thursday: 10 - 9
Friday-Saturday: 10 - 5
Southwest Branch
ocls.info/southwest
7255 Della Dr., Orlando, FL 32819
Monday-Thursday: 10 - 9
Friday-Saturday: 10 - 5
North Orange Branch
ocls.info/northorange
1211 E. Semoran Blvd., Apopka, FL 32703
Monday-Thursday: 10 - 9
Friday-Saturday: 10 - 5
Sunday: 1 - 6
Washington Park Branch
ocls.info/washingtonpark
5151 Raleigh St., Suite A, Orlando, FL 32811
Monday-Thursday: 10 - 8
Friday-Saturday: 10 - 5
Orlando Public Library
ocls.info/orlandopubliclibrary
101 E. Central Blvd., Orlando, FL 32801
Monday-Thursday: 9 - 8
Friday-Saturday: 9- 6
Sunday: 1 - 6
Southeast Branch
ocls.info/southeast
5575 S. Semoran Blvd., Orlando, FL 32822
Monday thru Thursday: 10 - 9
Friday-Saturday: 10 - 5
South Creek Branch
ocls.info/southcreek
1702 Deerfield Blvd., Orlando, Florida 32837
Monday-Thursday: 10 - 9
Friday-Saturday: 10 - 5
Sunday: 1 - 6
South Trail Branch
ocls.info/southtrail
4600 S. Orange Blossom Trail, Orlando, FL 32839
Monday-Thursday: 10 - 8
Friday-Saturday: 10 - 5
West Oaks Branch
ocls.info/westoaks
1821 E. Silver Star Rd., Ocoee, FL 34761
Monday-Thursday: 10 - 9
Friday-Saturday: 10 - 5
Sunday: 1 - 6
Windermere Branch
ocls.info/windermere
530 Main St., Windermere, FL 34786
Monday-Thursday: 10 - 8
Friday-Saturday: 10 - 5
Winter Garden Branch
ocls.info/wintergarden
805 E. Plant St., Winter Garden, FL 34787
Monday-Thursday: 10 - 9
Friday-Saturday: 10 - 5
ORANGE COUNTY LIBRARY SYSTEM
2015 ANNUAL REPORT
DONORS
Joyce F. Hare
Nancy Bergstresser
Claire Maruska
Leonora Bear
Kathleen R. Kelly
Rowena Blythe
Alicia McGinnis
Warren Black
Clifford Kirchof
Cathryn M. Bowen
Alice Milmoe
Sandra Bonser
Sarah J. Kirk
Betty Ann Brady
Otilia Morar
Joyce Bowden
Dianne Macintire
Robert Brigham
Marylou Morris
Van Thi Couturier
Carmel Ann Maxson
Vicky Ann Browne
Shirley Mullinnix
Richard Cullen
Mary Munroe
Joan Caldwell
Douglas Olander
Constance Draskovich
Nemours
Hope Presbyterian Church at
Lake Nona
John T. Clark
Virginia Pasik
Joyce Erickson
Siemens
Lois Deane
Sandra R. Poling
Matthew Pardy
Jean H. Esannason
Michael Werner
Susan Driscoll
Alexander J. Powers
Jeanne Reddish
Rene Fourcand
Bernice Elwell
Timothy Prince
Colonel Arthur Erwin Chapter
Marialana Hardy
Mary Elinor Greenway
Ronald F. Ribaric
Gay C. Jung
Amscot Amscot
Daughters of the American
Revolution
Katherine Hall
Lenore S. Roland
Neiza Lopez
Central Florida Presbyterian
Virginia Rutledge
Jennie S. Hess
Marilyn Santos
Traci Matsko
Church
Jack Sneed
Grant Heston
Laura Sherwood
Kathleen Mauser
Mary B. Eddy
V.D. Stewart
Thomas & Carol Howting
Amazon Smile
Marylou Morris
Kerosene Lamp Foundation
Janet Walker
Henry W. Jewett
Mary E. Stucker
Dorothy Okula
The Musante Family Foundation
Elizabeth Welker
Helen Joseph
Therese View
Kathryn Polley
Publix Super Markets
Roger Matthew Wolf
Grant D. Kalson
Zona Williams
Veronica E. Ranger
Richard Roettger
Roger Wolf
Patricia Kinnaman
Catherine Williamson
Kara Rathke
Jonathan Sutherland
Richard Yarnell
$100-$249
$25-$50
$45k-$500k
Walt Disney World Company
Kendrick B. Melrose Foundation
OCLS Friends of the Library
$501-$8k
Mark Ackerman
$250-$500
Leah Bayer
Gail P. Carroll
Lois Gassmann
18
Jonathan Abbott
Dawn Alexander
John Antoon
Kathleen Koerwer
Carol M. Latham
Stephen Leggett
Gar Leung
Hiawassee Branch Library
ConventionPlus LLC
George Lopez
$5-$24
Heriberto Alvarez
Srinivas Amuda
Patricia E. Anderson
Joyce Andrews
Deborah Ruble
Susan Sargent
Annie Ruth Southall
Joanne Southworth
Martha Stanfield
Rong Wang
IN-KIND
Airheads
Krispy Kreme Doughnut Corp.
Café Annie's
Quality Hair Cuts
Bon Appetit
John E. Russo DMD and
Staff, Family and Cosmetic
Dentistry
Cracker Barrel
Sonny's BBQ
Bubbalou's Bodacious BBQ
Orlando Solar Bears
House of Blues
Panera Bread
Flame Broiler
Putting Edge
DiPasqua Enterprises
Feld Entertainment
Laika Entertainment
Crayola Experience
Rainforest Café
EMS Exhibits/CSI:
The Experience
Park Ave CDs
Panda Express
Orlando Science Center
Ferris and Foster's
Chocolate Factory
Boardwalk Bowl
Entertainment Center
Starbucks/Grand Bohemian
Hotel
Caribe Royale Hotel
Orlando Ale House
Hungry Howie's #03045
Pizza Hut
Jeremiah's Italian Ice
Rent-a-Jumper
New Hope for Kids
Legoland
Get Roasted…Locally
Save-A- Lot
Lowe's
Macy's
Rotary Club of Dr. Phillips
Extreme Laser Tag
Brooklyn Pizza
Target
Anthony's Coal Fired Pizza
Enzian Theater
Marco's Pizza
Orlando Shakespeare Theater
Flipper's Pizzeria
Cobb Theatres Theatres
Sewing Machine Project
Shoe Time
Publix
TooJay's
Qubits
Medieval Times Dinner &
Tournament
Racetrac
Dunkin Donuts/Turkey Lake Rd.
Redbox
Boggy Creek Airboat Rides
Texas Roadhouse
SeaWorld
Central Florida Fair
Orlando Magic
Chick-Fil-A
Fantagraphics
Dunkin Donuts/Maitland
Chipotle
Planet Fitness
Megacon
Zapp's Potato Chips
Forever Florida
Mix 105.1
Chuy's
Kerosene Lamp Foundation
Mellow Mushroom
Sam's Club
The Soda Fountain
TDNails
Stardust Video and Coffee
T.G.I. Fridays
O'Charley's
Mike's Comics
Olive Garden
IDW Comics
Coliseum of Comics
Central Florida Zoo &
Botanical Gardens
Ripley's Believe It or Not!
Orlando Odditorium
Top Shelf Comix
Harry P. Leu Gardens
American Girl, Orlando
The Walt Disney Company
Gatorland
Universal Orlando
Scoops Old-Fashioned Ice
Cream Store
Oriental Trading Company
Lime Fresh Mexican Grill
Blue Man Group Orlando
Subway
Philly Connection
Merlin Entertainments Group
Zoom Air Adventure Park
K& G Fashion Superstore
19
Taverna Opa
Shake Shack
Joe's Crab Shack
A Comic Shop
Sleuths Mystery Dinner Show
Semoran Skateway
Kind Healthy Snacks
Orlando City Soccer
Fun Spot
Plato's Closet Altamonte
Springs
Legends- A Haunting at Old
Town
Twistee Treat
Walgreens
Walmart
Winn-Dixie
Wonderworks
Dinosaur World
Give Kids the World
Zaxby's
Brevard Zoo