HBDI® Certification - Herrmann Solutions
Transcription
HBDI® Certification - Herrmann Solutions
HBDI® Certification Resource Guide Section 5: Building the Case for Whole Brain® Thinking 267 Section 5: Building the Case for Whole Brain® Thinking Section 5: Building the Case for Whole Brain® Thinking Table of Contents Comparing Assessment Instruments .................................................................................... 269 Whole Brain® Applications ..................................................................................................... 273 Organizational Application Examples .................................................................................... 274 Whole Brain® Marketing Process .......................................................................................... 275 Marketing Collateral .............................................................................................................. 278 Adopting the Whole Brain® Thinking System ........................................................................ 281 The HBDI® Profile: Three Paths to Success.......................................................................... 282 Learning Delivery Options for Today ..................................................................................... 286 Foundation: Building Individual and Group Awareness ......................................................... 287 Application: Building Effectiveness ........................................................................................ 288 HBDI® Fundamentals—An Introduction to Whole Brain® Thinking ........................................ 289 Thinking Accelerator® Featuring: HBDIinteractive® ............................................................... 290 The Business of Thinking® Workshops ................................................................................. 292 Start Thinking—A Whole Brain® Foundation Workshop ........................................................ 293 ThinkAbout Teams ................................................................................................................ 295 Whole Brain® Thinking Support Materials ............................................................................. 297 268 Section 5: Building the Case for Whole Brain® Thinking Comparing Assessment Instruments The next few pages offer a few different ways of comparing the more popular assessments that are commercially available. Instrument What How Who Why HBDI® Thinking Preferences (Brain-Based) 120-question assessment (online) “How does my thinking impact my interactions with others?” Business applications Engage with others Scalable MBTI® (Myers Briggs Type Indicator) Psychological Multiplechoice questionnaire (paper or online) “How do I perceive the world and make decisions?” Create awareness Discover uniqueness DiSC® Behavioral Multiplechoice questionnaire (paper or online) “How do others perceive me?” Create awareness about conflict and motivation Interaction with others Strengths Finder Talents/ Strengths Assessment of 34 talents “What are my natural talents and strengths Identify and develop strengths Strategies for maximizing personal talents 269 Section 5: Building the Case for Whole Brain® Thinking The Premise of the HBDI® Compared to Other Approaches In the diagram to the right, assessments are divided into four categories based on their separate premises: A thinking styles, brain-based assessment considers “how do I process information?” The HBDI® is a brain-based assessment. A talent/interest/career assessment considers “what are my natural talents and interests?” StrengthsFinders is an example of a talent/interest/career assessment. A psychologically based assessment considers “what does this mean about me?” The MBTI® is an example of a psychologically based assessment. Finally, a behavior-based assessment considers “how do others perceive me?” DiSC® and 360s are examples of behavior-based assessments. As illustrated by the non-overlapping portions of the diagram’s four circles, each type of assessment provides unique information to people. The HBDI® provides information that is different from talent, psychological or behavior-based assessments. At the same time, there are some similarities in the information provided and what the individual can learn, regardless of premise. These similarities are represented by the overlapping portions of the circles, and where the four circles overlap in the center of the diagram, even more similarities exist. Additional Resource: Comparing Assessments_White Paper.pdf o http://www.herrmannsolutions.com/comparing-assessments-the-answer-lies-inthe-premise/ 270 Section 5: Building the Case for Whole Brain® Thinking Comparing Assessment Instruments As HBDI® Certified Practitioner you will probably be asked the following questions at some point: Does HBDI® measure the same thing as XYZ assessment? How is the HBDI® Profile different from XYZ profile? Can HBDI® be used along with XYZ assessment? Why use HBDI® compared to other assessments? Responding to these questions requires you to have enough information on other assessments to make a comparison. There are four main questions you can consider to help you respond to these and other questions that may arise. The questions below provide a framework that will help you understand the differences and similarities between tools, how tools can complement each other or confuse participants, and enable you to respond to most questions regarding the tools you are asked about. What is the Intention of the Tool? The intention is the intended measure of the tool. Different tools purport to measure different constructs. Below is a list of different constructs tools claim to measure and their definitions. A company’s website should help you determine a tool’s intention. It should clearly state what their tool intends to measure, however, sometimes it is not clear. Thinking (cognition): The process of using one’s mind to consider or reason about something. There is no universal model to explain an individual’s thinking processes. Behavior: Behavior refers to the actions and mannerisms made by a person in conjunction with their environment. Behavior is an observational construct. Emotions: A natural instinctive state of mind deriving from one’s circumstances, mood, or relationships with others. No definitive emotion classification system exists, though numerous taxonomies have been proposed. Emotion is a construct that interacts with the environment. Personality: The combination of characteristics or qualities that form an individual’s distinctive character. It is a stable construct. Intelligence (cognitive ability): The ability to acquire and apply knowledge and skills including, abstract thought, understanding, self-awareness, communication, reasoning, learning, having emotional knowledge, retaining, planning and problem solving. Often the definition is contentious. Intelligence is proposed as a fairly stable construct. 271 Section 5: Building the Case for Whole Brain® Thinking What is the Theory and Who Developed it? Even if the intention of the tool is clear there are different theories that purport how that construct (e.g. personality) works and functions. For example two different personality theories are the five-factor model* and the Carl Jung theory of personality**. To decide which you would use, you might consider the reputation of the theorist, the plausibility of the theory and the research behind the theory. Tools based on sound and simple theories are easier to understand and thus communicate to participants, compared to tools based on complicated or unclear theories. A company’s website should provide information on the theory upon which their tool is based on and who developed it. What is the Premise of the Theory The premise is the argument behind the tool’s intended measure; it is the assertion the tool makes in measurement. Different tools make different assertions. This can be more difficult to ascertain from website research, and sometimes a more detailed knowledge of the tool is required, but some general premise include: Dichotomous preferences (either or) e.g. MBTI® Strengths and weaknesses e.g. Life Styles InventoryTM (LSI) Degree of preference e.g. HBDI® You may like to think whether these assertions align with your beliefs and thinking. Application of the Tool Based on the information obtained you are now in a position to judge and explain the best application for a variety of tools, their uses and limits. Does the application match the intended measure? Does the premise align with your beliefs? What is the theory behind the tool and is it simple to communicate? Would there be stronger applications and weaker applications of a certain tool? Could a combination of tools help with a certain application? These questions also help us understand the power and differentiation of the HBDI®. * http://en.wikipedia.org/wiki/Big_Five_personality_traits ** http://en.wikipedia.org/wiki/Carl_Jung 272 Section 5: Building the Case for Whole Brain® Thinking Whole Brain® Applications Whole Brain® Thinking can be used in a variety of applications. Some of the ways we have worked with our clients include: Understanding of self Organization structure Design work Relationship with others Organization climate Dealing with diversity Self-development Organization development Ideal group formation Diagnosis Learning delivery Task force formation Thinking Management and leadership style Management Learning Course design Personal growth Job design Education/Training Career direction Presentations Communication Selling Managing staff Managing difference Strategic/Operational Development Team building Team functioning Staff interaction Modelling Creative problem solving Teaching and learning Education Productivity Dealing with change Advertising Creativity Planning and project management Sales training Risk management Meetings Business disruption Needs assessment Strategic planning Decision making Emergency management Coaching Clients Challenging interactions Problem solving Family 273 Section 5: Building the Case for Whole Brain® Thinking Organizational Application Examples Individual and Group Awareness Giving individuals awareness of their thinking preferences increases personal and on-the-job effectiveness. Understanding how others think can have a big impact on productivity and team effectiveness. Career Development Increase job fit. Decrease turnover and job dissatisfaction. Scan for high-potential leaders and factor thinking preferences into their career paths. Communication/Conflict Resolution Analyze your messages and their match to the thinking preferences of your internal/external target audiences. Diversify and balance your communications to reach all audience segments. Reduce conflicts stemming from contrasting communication styles. Ensure effective communication with anyone, about anything, at any time. Sales and Marketing Effectiveness Apply thinking preferences to shape market research, gain new insights into target markets and analyze trends. Factor customers’ tendencies and preferences into sales/negotiation methods. Culture Change/Organizational Learning Assess thinking preferences across learning populations. Tailor learning to match learner preferences. Factor thinking preferences into your strategies for managing culture change, mergers and acquisitions. Strategy Development Map thinking preferences of executives who shape strategy. Tailor strategy development process to turn differences from a liability into an advantage. Enhance clarity, confidence and consensus. Creativity and Innovation Compose R&D groups, task forces and other groups to blend out-of-the-box thinkers and risktakers with those demonstrating preferences toward analysis, planning and implementation. 274 Section 5: Building the Case for Whole Brain® Thinking Whole Brain® Marketing Process We define marketing as the process of communicating the value of a product or service to a key stakeholder. We have provided you with a Whole Brain® process for marketing your HBDI® offering. The thinking and approach behind these 4 steps will differ depending on your context as an internal practitioner, in an organization, or a consultant practitioner. However, the general principles of all four steps remain the same: Finding the customers Making the customers aware Helping them believe in what you are offering Helping them implement the product or service you are offering Helping customers believe Making customers aware Helping customers implement Finding customers 275 Section 5: Building the Case for Whole Brain® Thinking Finding Customers Finding customers is the first step in any marketing process and possibly the most important! Our suggestions for finding customers include: Websites Your networking activities Attendance at conferences Referrals from other customers Talk to people within your organization Focus on a specialized market if you have expertise there List of sectors: o Advertising, marketing and PR o Animal and plant resources o Charity and voluntary work o Construction and property o Creative arts and design o Education o Engineering, manufacturing and production o Environment and scientific services o Financial management and accountancy o Healthcare o Hospitality and events management o Human resources and employment o Information services o Information technology o Insurance o Law enforcement and protection o Legal profession o Leisure, sport and tourism o Management o Media and broadcasting o Mining and land surveying o Performing arts o Publishing and journalism o Retailing, buying and selling o Social care and guidance work o Transport, logistics and distribution 276 Section 5: Building the Case for Whole Brain® Thinking Making Customers Aware How do you make customers aware of Whole Brain® Thinking and the HBDI®? The applications of Whole Brain® thinking are vast, so we have a variety of resources to support you: Website http://www.herrmannsolutions.com The YouTube clip and other videos http://www.youtube.com/user/herrmannasia Brochures and flyers – Available upon request or for download on the Certified Practitioner web site. Email campaigns from Herrmann International LinkedIn: There are 2 discussion groups within LinkedIn that you can join. They are especially for Certified HBDI® Practitioners. o Whole Brain® Thinking and HBDI® o HBDI® users Whole Brain® introduction brochure This brochure provides information on the Whole Brain® Model, HBDI® and some general applications. Herrmann International webinars These are open to the public and held throughout the year. Helping Customers Believe Asking customers to believe in HBDI® is all about providing the proof that it works! You may have your own personal experiences to call upon as proof, but here are some other suggestions to help: Case studies o White papers o Full white papers found on the website: http://www.herrmannsolutions.com Client testimonials o Full case studies found on the website: http://www.herrmannsolutions.com Full Client Testimonials found on the website: http://www.herrmannsolutions.com Comparing assessments o Summary found earlier in Section 5 of this Resource Guide 277 Section 5: Building the Case for Whole Brain® Thinking Herrmann International webinars o Webinars are held throughout the year Presentations and keynotes at conferences Marketing Collateral A variety of flyers, brochures, case studies, white papers and presentation decks are available for download on the Certified Practitioner web site. Please contact your Client Service Representative at Herrmann International for assistance. 278 Section 5: Building the Case for Whole Brain® Thinking Helping Customers Implement Once your customers believe in the offering, it is time to help them implement the most effective process. Helping clients implement usually involves a conversation considering the 4 Ps, the potential; the people; the product and the process. 279 Section 5: Building the Case for Whole Brain® Thinking 280 Section 5: Building the Case for Whole Brain® Thinking Adopting the Whole Brain® Thinking System Whole Brain® Advantage The Whole Brain® Advantage is the Herrmann® system (including programs, tools, products and services) that an organization can deploy throughout the enterprise to get better results through better thinking. By leveraging the Whole Brain® Advantage framework and solutions, organizations are able to integrate Whole Brain® Thinking into everyday business to achieve their goals more efficiently and effectively. Individuals: Positively increase thinking flexibility & thinking skills to grow productivity Organizations introduce individuals and groups to Whole Brain® Thinking. Workshops are run to teach participants the Whole Brain® Model, their individual thinking preferences and the implications these have for the business. Groups: Improve speed & quality of processes & interaction to drive effectiveness Organizations develop team effectiveness by applying Whole Brain® Thinking to teams, team function and addressing specific business issues—improving customer service, increasing sales and improving project management. Organization: Align culture & increase collaboration to drive innovation and revenue The organization encourages and supports individuals and teams to use their Whole Brain® Thinking skills in all aspects of business. This includes all decision making, planning sessions, as part of their risk assessment process and all other aspects of the business. Customer: Better connect with customers for increased sales and customer satisfaction The organization now thinks differently about how it relates to customers and operates in the business world. This is the Whole Brain® Advantage. 281 Section 5: Building the Case for Whole Brain® Thinking The HBDI® Profile: Three Paths to Success 1. An individual, (or group of individuals) will have taken the online assessment and receives their HBDI® Profile Package while engaged in a one-hour debrief discussion with you. Keep in mind that in this scenario, the participant(s) will learn the basics of the Whole Brain® Model and concepts from you (additional pre-reading articles can be assigned.) Expect that some participants explored the Herrmann® website for some background information. In a workshop (Debrief Session or Start Thinking) or one-on-one (one hour) session with you, they will receive their HBDI® Profile package. You will walk through the profile data and coach them on how to apply valuable insights in both their professional and personal lives. Upon closing of the debrief, you will encourage participants to review the additional ideas and insights, and complete the activities in the yellow section of their booklet. 2. An individual has taken the online assessment and completed the 30-minute online HBDI® Fundamentals module in which they will have been introduced to basic concepts of the Whole Brain® model. When the participant joins you for an hour debrief, you will hand them their HBDI® Profile package, walk through the profile data and coach them on how to apply valuable insights in both their professional and personal lives. In this scenario, bear in mind that the participant has learned about how thinking preferences, key descriptors, and work elements influence communication styles and other facets of their work and personal interactions. During the online module, they will also have been asked to guess their results and begin thinking about their preferences and behaviors that likely reflect the styles. In a workshop, (Debrief Session or Start Thinking) connect the participants to what they have learned in HBDI® Fundamentals and move forward reducing repetition and focusing more on application with any additional time available. Upon closing of the debrief, you will encourage participants to review the additional ideas and insights and complete the activities in the yellow section of their booklet. 282 Section 5: Building the Case for Whole Brain® Thinking 3. In this path, an individual will have completed the online assessment, as well as the Thinking Accelerator® featuring HBDIinteractive® series of modules during which they have learned the Whole Brain® concept in the Fundamentals™ module. Before meeting with you, they will have also completed the required activities and an online debrief. In the instructions you send to them including their access code, request that they download and print their profile results (see orange arrow in graphic) to bring to the live session. (They have the option of also printing and bringing along other materials from the online Resource Guide.) In this scenario, profiles have already been debriefed, so the first step is to give the participant(s) time to share and discuss their profile. The additional time is focused on application of the model and their profile to their work. In an individual debrief, time is spent answering participant questions, discussing and coaching the participant on any applications they view as valuable for their work and(or) personal life. In a group setting, the Business of Thinking® is a popular follow-up to a group debrief for Thinking Accelerator® participants, and(or) for teams, the ThinkAbout Teams session is an effective progression for groups. The debrief can be in the form of a team webinar or workshop, and can center around a team issue and focus on some kind of on-the-job application of the profile data. Bear in mind that in these group sessions, participants do not receive the same hard-copy packet as participants would in Debrief paths 1 and 2. Instead, they are granted a code to access the same information online for up to one year, and are able to print out most of the same information that appears in the booklet. 283 First complete the HBDI® Assessment; then complete a debrief path. The Three HBDI® Paths Section 5: Building the Case for Whole Brain® Thinking 284 Section 5: Building the Case for Whole Brain® Thinking NOTE: While each of these paths follows an hour outline of debrief coaching and discussion, we recognize that sometimes you will have less time in which to meet with participants. You will find tips within this guide on how to facilitate a 30-minute session. Overview of HBDI® Profile Interpretation Package (Available to participants coming through Path 1 or 2) Contents below are sealed in a folder with a confidential sticker for privacy. HBDI® Profile printed on clear transparency HBDI® Data Summary Page HBDI® Written Explanation HBDI® Mini Profile Booklet o Understanding the Herrmann Model o Reading Your Profile Step by Step o Comparing Your Profile with Others o Exploring Your HBDI® Profile Overview of HBDIinteractive® Printouts (Thinking Accelerator® Profile Support Tool for Path 3) Cover page with name for privacy of profile data HBDI® Profile with Grid HBDI® Data Summary Page HBDI® Written Explanation My Portable HBDI® Job Aid Tools Downloadable Resource Guide from Resource Section of Thinking Accelerator® o Understanding the Herrmann Whole Brain® Model o HBDI® Terms and Profile Codes o Understanding Your Profile 285 Section 5: Building the Case for Whole Brain® Thinking Learning Delivery Options for Today DELIVERY METHOD/ EXAMPLES ADVANTAGES DISADVANTAGES Synchronous – in person Instructor-Led Classroom Coaching Learning Labs Live interaction with instructor, peers Real-time communication with instructor for questions, discussion, feedback Activity, role-play opportunities Group discussions Platform customization Time (not on-demand) Travel expenses for instructor and/or participants Facilities expenses (room, equipment, food, etc.) Single location only Consistency/quality may vary from location to location Synchronous – online Instructor-Led Virtual Classroom Webinars/Webcasts Online Meetings Conference Calls/ Videoconference Distance Learning Labs Live Chat/Live TweetChat Live interaction with instructor, peers Real-time communication with instructor for questions, discussion, feedback Platform customization Reach multiple locations, dispersed audiences simultaneously with consistent messages Time (not on-demand) Facilities/technical expenses Less interaction/ discussion opportunities than in-person Technical limitations Varying comfort levels with emerging technologies Asynchronous/Self-Paced Simulations Web/Computer-Based Training Modules Reading (web, paper, etc.) Self-Study Podcasts Video-casts Archived/Recorded Webinars or Events Job Aids Online Forums Micro-learning Wikis Social Networking/ Microblogging On demand, 24-7 availability Decreased time away from job Accelerated delivery Quickly address just-intime learning needs, “hot button” issues Increased opportunities to reinforce, refresh learning (through on-demand access and micro-content) Reach multiple locations, dispersed audiences Rapid information and best-practice sharing More collaboration across locations/silos Technical expenses No live interaction with instructor or peers Technical requirements Tracking of participation can be difficult No platform customization User-generated content can create quality control issues Varying comfort levels with emerging technologies Lacks the structure of “time for learning” synchronous learning 286 Section 5: Building the Case for Whole Brain® Thinking Foundation: Building Individual and Group Awareness The Foundation Level includes: Working with the individual HBDI® Profile Using the Online Learning program, HBDI® Fundamentals or Thinking Accelerator® Running the workshop—Start Thinking Accessing the Herrmann Thinking Management System (HTMS) to process all your HBDIs® and manage your organizational database Using the support materials to help build a strong foundation Whole Brain® Advantage 287 Section 5: Building the Case for Whole Brain® Thinking Application: Building Effectiveness The application stage includes: Building on the work done in the foundation stage Working with the HBDI® Pair Profile Working with the HBDI® Team Profile Running the workshop, ThinkAbout Teams Accessing The Business of Thinking® workshops. The Business of Thinking® is: o A systematic approach to introducing Whole Brain® Thinking across an organization or function o A series of workshops, resources and on-the-job applications o Designed to improve the overall quality of thinking and subsequent performance of the organization Using the support materials to help strengthen the broader application of Whole Brain® Thinking Whole Brain® Advantage 288 Section 5: Building the Case for Whole Brain® Thinking HBDI® Fundamentals—An Introduction to Whole Brain® Thinking What is it? HBDI® Fundamentals is a 30-minute interactive Online Learning program. What does it cover? The Online Learning program: Defines and describes the Whole Brain® Model, the basis of the Herrmann Brain Dominance Instrument® Examines how preferences affect the way people behave Prepares the participant to fully understand and apply their HBDI® Profile When do participants complete it? Participants complete HBDI® Fundamentals immediately after they have completed their online HBDI® Assessment and before they receive their HBDI® Profiles. Why use the HBDI® Fundamentals program? There are two main reasons why organizations use HBDI® Fundamentals: 1. As an addition to classroom training By having all participants complete HBDI® Fundamentals prior to attending any classroom training, you can ensure everyone enters the classroom with a common level of understanding. This can greatly enhance the effectiveness of the subsequent training. 2. As a replacement for classroom training Some participants are restricted in the amount of time they can spend in the classroom. This could be due to job pressures, client obligations or travel restrictions. In cases such as these, some of the subsequent classroom training can be replaced by the Online Learning program and the classroom time subsequently reduced. Using the HBDI® Fundamentals program as an addition or a replacement you can: Ensure that participants have a basic understanding of the key concepts on which to build Ensure everyone enters the classroom learning with a common understanding Use the content as a reference and launching pad for subsequent training Use the ‘participant exercise’ contained in the program to check understanding and selfinsight Use the administrator feature to manage participation and attendance 289 Section 5: Building the Case for Whole Brain® Thinking Thinking Accelerator® Featuring: HBDIinteractive® What is it? The Thinking Accelerator® featuring: HBDIinteractive® is a state-of-the-art simulation and blended learning solution that encompasses the Herrmann Brain Dominance Instrument® (HBDI®) Assessment tool and individualized learning designed to help customers rapidly implement and scale a Whole Brain® initiative across the organization. What Does it Cover? After completing the HBDI® Profile, participants are immersed in the program’s simulation environment of Preference Island, where they witness different thinking preferences in action and have the opportunity to stretch their own style, applying the Whole Brain® Model to current real-life work issues. A personalized, self-paced online program, the simulation is comprised of 5 modules: 1. Introduction – An introduction to the power and value of Whole Brain® Thinking. 2. Fundamentals – An overview of the Whole Brain® Model, which is the basis of the HBDI®. 3. HBDI® Profile Results – A step-by-step tour of the participant’s personalized HBDI® Profile, explaining how the individual prefers to think, learn, communicate and make decisions. 4. Communicating in Colors – An activity-based module designed to uncover communication styles and needs, and improve the participant’s skills both as a listener and a communicator. 5. Creating to Innovate – Exercises that provide the opportunity to stretch thinking preferences and apply Whole Brain® Thinking for better problem solving and innovation. Online tools, including a comprehensive Resource Guide and personal journal, provide support during the simulation and serve as ongoing reference materials for continuous application and reinforcement of the Whole Brain® Model. When do participants complete it? The Thinking Accelerator® featuring: HBDIinteractive® is a blended solution that offers primarily asynchronous learning opportunities (online tools, simulation, etc.). As a result, it can be deployed quickly to large and dispersed audiences. This design can also help accelerate the pace of learning application. 290 Section 5: Building the Case for Whole Brain® Thinking What Blended Elements Comprise the Full Thinking Accelerator® Featuring: HBDIinteractive®? Context-building content – to set up the context for the participant, explaining how this program will help them get better results in their specific job through better thinking HBDIinteractive® (Simulation modules 1-3, i.e., HBDI® Assessment and debrief) Application activity to apply learning to the participant’s specific work situation or problem Simulation modules 4 and 5 that apply the Whole Brain® learning from modules 1 – 3 Application webinar to apply learning to the participant’s specific work situation or problem Follow-up/reinforcement content Why use the Thinking Accelerator® Featuring: HBDIinteractive®? Benefits: Helps organizations rapidly and cost-effectively reach large, geographically-dispersed populations without sacrificing quality. Seamless integration gives certified practitioners increased flexibility and options for delivering training based on audience needs, logistical requirements, budgets and other factors. Allows certified practitioners to devote more face-to-face classroom time to business-specific application. Helps extend the reach and benefits of Whole Brain® Thinking throughout the organization. Business Drivers: Some of the reasons organizations are using the Thinking Accelerator® featuring: HBDIinteractive® include: Restricted training and travel budgets Need to quickly reach large, geographically-dispersed populations Limited instructor and/or participant time available to spend on core classroom training Need to quickly expand existing employee capabilities due to hiring freezes, layoffs, shifts in responsibilities Internal shift to online learning delivery for fundamentals Increased emphasis on using face-to-face time for business or job-specific application Need to “do more with less” 291 Section 5: Building the Case for Whole Brain® Thinking The Business of Thinking® Workshops The Business of Thinking® is: A systematic approach to introducing Whole Brain® Thinking across an organization or function A series of workshops, resources and on-the-job applications Designed to improve the overall quality of thinking and subsequent performance of the organization Be more productive through more effective thinking Think outside of the box with a strategic and future focus Think in a more balanced Whole Brain® way Practically apply Whole Brain® Thinking to everyday business issues Improve communications and work well in teams The Business of Thinking® Workshops: Are each comprised of four 1-hour sections Build on the learning from the foundation stage—in particular from Start Thinking and ThinkAbout Teams workshops Provide increased understanding of the mental demands needed for individual and organizational success Address specific business application and issues Have specific learning outcomes Can be selected and mixed as required The Business of Thinking® Workshops Available are: Start Thinking ThinkAbout Teams ThinkAbout Communicating ThinkAbout Decision Making ThinkAbout Your Clients/Customers ThinkAbout Problem Solving ThinkAbout Creative Thinking 292 Section 5: Building the Case for Whole Brain® Thinking Start Thinking—A Whole Brain® Foundation Workshop Workshop Summary Each of us is unique and has different thinking preferences. There is no one ‘best’ style. However, there are definite individual and organizational advantages when people know their thinking preferences and can use an organized framework—Whole Brain® Thinking—to capitalize on their own preferences and tap into those of others. Who Should Attend? Managers Supervisors Individual contributors Prerequisites All participants need to have completed an HBDI® Assessment form Optional—HBDI® Fundamentals Typical Time Investment One 4-hour session, or Four 1-hour sessions Learning Outcomes At the end of this workshop participants will be able to: Describe the Whole Brain® Thinking model (Section 1) Recognize your own thinking preferences (Section 1) Identify thinking preferences clues in others (Section 1) Discover meaning in your HBDI® Profile data (Section 2) Recognize the benefits of being a more Whole Brain® Thinker (Section 2) Identify opportunities to stretch your thinking preferences (Section 2) Leverage thinking preference diversity for improved interactions (Section 3) Accommodate the strengths and frustrations of differing preferences (Section 3) Use the subtleties of quadrants’ clusters to understand differences and/or find common ground (Section 3) Identify barriers to effective team communication and performance (Section 4) Adapt your work to better utilize your thinking preferences (Section 4) Apply Whole Brain® Thinking to enhance team performance (Section 4) 293 Section 5: Building the Case for Whole Brain® Thinking Key Activities Complete the ‘Diversity’ activity to demonstrate Whole Brain® Thinking in action Apply Whole Brain® Thinking to everyday activities Discover the thinking preferences in others Examine and understand your own HBDI® Profile Explore the consequences of individual profiles Apply Whole Brain® Thinking to a business issue Workshop Materials Available Facilitator guide PowerPoint presentation Participant workbook Diversity game Brain Mat Four Selves poster Profile Board Walk-around pads 294 Section 5: Building the Case for Whole Brain® Thinking ThinkAbout Teams Module Summary People in high-performing teams don’t necessarily get along with each other—but they do understand and value the unique contribution that people make to a team. They also understand the mental demands being placed on the team and how best to meet those demands. This workshop gets teams to think about the tasks they are facing, the individuals that make up the teams and the best way they can work together to achieve their goal. It results in highly motivated teams of individuals who can maximize their unique contribution while appreciating and encouraging the contributions of others. Who Should Attend? Any intact team that wants to enhance its performance Any management or operational team Special project teams, safety teams Any newly-formed teams Prerequisites Participants need to have attended the Start Thinking workshop or have received an in-depth debrief of their HBDI® Profile. Start Thinking can be combined with ThinkAbout Teams into a powerful one-day program. Typical Time Investment One 4-hour session, or Four 1-hour sessions Optional 1-hour add-on for virtual teams Learning Outcomes At the end of this module participants will be able to: Describe the impact of diverse thinking preferences on team dynamics (Section 1) Discuss the benefits of diverse thinking in achieving team results (Section 1) Identify changes that need to be made to have a more effective team (Section 1) Explain the collective thinking strengths and challenges of your team (Section 2) Strengthen your team's interactions and performance (Section 2) Update your team’s ‘operating system’ to be more whole-brained (Section 2) 295 Section 5: Building the Case for Whole Brain® Thinking Assess your team’s level of Whole Brain® functionality (Section 3) Pinpoint opportunities for improvement, to enhance your team’s effectiveness (Section 3) Identify the strengths you bring to your team, which may extend beyond your preferences (Section 3) Use Whole Brain® Thinking to enhance team performance (Section 4) Plan a real project using a Whole Brain® approach (Section 4) Stretch beyond your thinking preferences to contribute to team outcomes (Section 4) Use Whole Brain® Thinking to ease virtual team challenges (Section 5) Establish trust with virtual team members (Section 5) Interact as a more Whole Brain® virtual team (Section 5) Key Activities Understanding the effects thinking preferences have on teams Mapping the mental demands of different tasks In-depth analysis and feedback of HBDI® Team Profile Action planning based on HBDI® Team Profile Workshop Materials Available Facilitator guide PowerPoint presentation Participant workbook Brain Mat Four Selves poster Four-color cards Walk-around pads 296 Section 5: Building the Case for Whole Brain® Thinking Whole Brain® Thinking Support Materials Brain Mat. The Brain Mat is a great tool for exercises in your training room. Place it on the floor and then have participants work through various exercises as they ‘walk-around’ the model. Brain Mat is appropriate for small and large groups up to 40. Each Brain Mat set includes 4 quadrants, each approximately 60 square inches. DesignIT. DesignIT—The Whole Brain® Way provides instructors, teachers, trainers, and presenters with practical tools for designing instruction. The materials also help users understand why Whole Brain® instruction is necessary to reach all learners as well as sustain learning. The kit contains a deck of 64 diagnostic cards; comprehensive book of instructions; reproducible masters, and more. Desk Flips. This resource gives you nine Whole Brain® applications at your fingertips! It acts as a constant visual reminder of Whole Brain® Thinking and can be a refresher for lessons learned in training or workshops. Diversity Game & Expansion Kit. Diversity is a card game. Playing Diversity will give individuals and groups you work with a picture of their thinking preferences and point the way toward working together more effectively and productively. Appropriate for groups up to 25 people. Additional cards available for larger groups. HBDI® Profile Board. A multi-use, attractive office display or portable tool made out of durable Lucite. The HBDI® Profile Board can be used as a facilitation aid during HBDI® individual, pair and group debriefs. The board can be passed around as each group member uses pegs and colored cords (included) to replicate his or her individual HBDI® Profile on the board. The ease of use makes it fast for small breakout activities needing a snapshot of new thinking preferences at their tables as group members change. Other suggested uses include: take-away and reinforcement tool, client thank-you or holiday gift. Herrmann® Bear or a set of the Herrmann® Bear Family. Each bear represents one of the quadrants and comes with its own adoption certificate that explains how that bear can help you adopt the attributes of the quadrant it represents. 297 Section 5: Building the Case for Whole Brain® Thinking Job Aid Wallet Cards. A packet of 100 cards, printed double-sided and cello-glazed finished. These practical, wallet-size reference tools are a perfect way to apply and use the Whole Brain Model®. Each version includes a 4-color display and step- by-step application instructions. Squeeze Brains (blue, green, red, yellow). Let’s face it; dealing with thinking preferences can sometimes be stressful. Alleviate that stress by grabbing these fun squeeze-brains, which come in the four trademark colors that represent the quadrants in Herrmann’s Whole Brain® Thinking Model. Thinking Magnet. The Herrmann® Thinking Magnet can be used in more than 30 ways for Individual and Group applications. The 135 words representing the four quadrants can be utilized to support communications, innovation, meetings, time management and more. Walk-Around Pads. Use the Walk-Around notepad to stimulate thought and leverage Whole Brain® Thinking in every meeting. A great way to prepare communication; walk-around a problem and much more! This package contains 5 Walk-Around pads. Each 3-hole-punched pad has 50 pages plus one instruction sheet. 298