2010 - 2011 Annual Report
Transcription
2010 - 2011 Annual Report
ANNUALreport 2010-2011 We extend the horizons of knowledge, against all winds and tides :: Table of Contents :: :: A word from the Administrator................................... 4 :: Description of the Commission scolaire du Littoral.... 5 :: Mission.......................................................................... 6 :: Schools • St-Joseph.................................................................. 7 • Garbiel-Dionne........................................................ 7 • Marie-Sarah............................................................. 7 • Mgr-Scheffer............................................................ 8 • Kegaska.................................................................... 8 • Netagamiou............................................................. 8 • Harrington................................................................ 9 • St-Lawrence............................................................. 9 • Mecatina.................................................................. 9 • St-Augustine.......................................................... 10 • Mountain Ridge..................................................... 10 • St-Paul.................................................................... 11 • St-Theresa.............................................................. 11 :: School Board Services and Management Personnel............................................. 12 :: Human Resources Services........................................ 13 :: Administrative Services.............................................. 16 :: Computer Resources................................................... 18 :: Material Resources..................................................... 18 :: Educational Services................................................... 21 :: Commission scolaire du Littoral CLCs......................... 22 :: Strategic Direction 1................................................... 27 :: Strategic Direction 2................................................... 32 :: Strategic Direction 3................................................... 35 :: Strategic Direction 4................................................... 36 2010-2011 annual report 3 :: A word from the Administrator :: During the 2010-2011 school year, we took on important challenges to reach our targets related to government budget restrictions and to prepare teaching personnel for the application of the major changes to the Basic School Regulations that came into effect on July 1, 2011. The School Board respected its obligations without any interference in student services. The Littoral School Board experienced a year of administrative and organizational stability in that there was little turnover in administrative and school staff. This continuity ensures the delivery of quality services to students and communities. In this annual report, we will review the actions and activities of all of our schools and our administrative services. We want to congratulate the students for their success and thank the parents and all of our personnel for their contribution to the success of our young people and adults. Without the professional commitment of our personnel, none of this would have been possible. Thank you and enjoy your reading! Lucy de Mendonça, administrator 4 2010-2011 annual report :: Description of the Commission scolaire du Littoral :: Founded in 1967, the Commission scolaire du Littoral holds a special status. It is characterized by the fact that it is not a linguistic school board. It is administered by an administrator (who is appointed by the Lieutenant Governor in Council) who replaces school commissioners and the director general. The Commission scolaire du Littoral offers general education services to youth and adults, as well as, vocational training opportunities. Located along the Lower North Shore of the Gulf of the SaintLawrence, its 400-kilometre territory includes ten Englishspeaking villages and four French-speaking villages from Kegaska to Blanc-Sablon, including Port-Menier (Anticosti Island), with village populations ranging from 100 to 1,000 inhabitants. 2010-2011 annual report 5 :: Mission :: In keeping with the principle of equity and through the actions and commitment of its personnel, its establishments and its education stakeholders, the mission of the Commission scolaire du Littoral is to support its schools and centres in their quest to enable students to reach their potential. 6 2010-2011 annual report :: The Schools :: École St-Joseph École Gabriel-Dionne École Marie-Sarah Preschool – Primary - Secondary Number of students: 14 School Principal : Mrs. Hélène Meilleur Preschool – Primary - Secondary Number of students: 26 School Principal: Mr. Jean Picard Governing Board President: Mr. Frédéric Monger Preschool – Primary - Secondary Number of students: 34 School Principal: Mr. Yves Crépeau Governing Board President: Mrs. Claudette Jenniss 2010-2011 annual report 7 :: The Schools :: 8 École Mgr-Scheffer École Kegaska École Netagamiou Preschool – Primary - Secondary Number of students: 196 School Principal: Mrs. Martine Joncas Governing Board President: Mrs. Adelia Marcoux Preschool – Primary Number of students: 13 School Principal: Mr. Philip Robertson Governing Board President: Mrs. Bernice Strickland Preschool – Primary - Secondary Number of students: 54 School Principal: Mr. Philip Robertson Governing Board President: Mrs. Darlene Rowsell-Roberts 2010-2011 annual report :: The Schools :: École Harrington École St-Lawrence École Mecatina Preschool – Primary - Secondary Number of students: 39 School Principal: Mr. Philip Robertson Governing Board President: Mrs. Lee Ann Anderson Preschool – Primary Number of students: 6 School Principal: Mr. William MacNeil Governing Board President: Mrs. Marie McKinnon Preschool – Primary - Secondary Number of students: 62 School Principal: Mr. William MacNeil Governing Board President: Mrs. Tanya Bateman 2010-2011 annual report 9 :: The Schools :: 10 École St-Augustine École Mountain Ridge Preschool – Primary - Secondary Number of students: 69 School Principal: Mrs. Janet Gallupe Governing Board President: Mrs. Laurette Gallibois Preschool – Primary Number of students: 51 School Principal: Mrs. Eileen Schofield Governing Board President: Mr. Dean McDonald 2010-2011 annual report :: The Schools :: École St-Paul École St-Theresa Secondary Number of students: 55 School Principal: Mrs. Eileen Schofield Governing Board President: Mrs. Annie May Anderson Primary - Secondary Number of students: 22 School Principal: Mr. Vincent Joncas Governing Board President: Mrs. Blandine Fequet 2010-2011 annual report 11 :: School Board Services and Management Personnel :: Lucy de Mendonça Administrator School enrolment for 2010-2011 Jean-Jacques Rhéaume Director of Administrative Services General Education (Youth) Preschool Primary Secondary 640 104 279 258 General Education (Adult) French Immersion Literacy Other 157 11 19 127 Vocational Education Trucking Health Assistance and Nursing Accounting Slashing: First Aid Slashing: Health & Safety Marine Emergency Duties Operating Forklift Radiotelephone Marine Advanced First Aid Health & Safety on Construction Sites Small Vessel Operator Proficiency Firearm Safety 361 14 16 14 16 67 4 6 38 30 26 18 112 Marc-André Masse Secretary General and Human Resources Coordinator Benoit Fequet Material Resources Coordinator Deborah Foltin Educational Services Coordinator (Anglophone sector) Nadia Landry Educational Services Coordinator (Francophone sector) 12 2010-2011 annual report LEVEL NUMBER OF STUDENTS :: Human Resources :: The Human Resource Department did much recruitment during the 2010-2011 school year. The School Board has approximately 200 regular and part-time employees distributed as follows: PERSONNEL Teaching Staff Professionnal Staff Support Staff Management Staff NUMBER OF EMPLOYEES PERCENTAGE 97 57 % 15 9 % 46 27 % 12 7% Trainees In 2010-2011, the Commission scolaire du Littoral welcomed student teachers in École St-Paul (Rivière St-Paul) and École Netagamiou (Chevery) and a language monitor (École St-Paul and École Mountain Ridge). Points of Interest 7% More than 50% of our employees work in a community where English is the language of work. 27 % Women make up 71% of our employees. 57 % 9% Teaching Staff Professional Staff Support Staff Management Staff The average age of our employees in 2010-2011 was 45 years of age. 2010-2011 annual report 13 :: Human Resources :: Others dossiers Application and interpretation of collective agreements and regulations that have an impact on work relations with four different unions; Administration of various matters such as: :: Work attendance; :: Occupational safety and health; :: Retirement plans; :: Group insurance; :: Employment insurance; :: The Québec Parental Insurance Plan; :: Labour standards; Management of committees determined by the collective agreements; Payroll; Development and implementation of means for employee recognition; Local negotiations and local arrangements for French sector teachers; Employee Assistance Program; Verification procedures with respect to judicial records; The Human Resources team assumes an important advisory role regarding all work-related issues. 14 2010-2011 annual report :: Human Resources :: Secretary General During the school year we were active in the following dossiers: :: Elaboration and application of policies and regulations: - Computer and Network Usage Policy; - Policy for the Purchasing of Goods and Services; - Regulations Establishing the Standards for the Organization of Educational Services for Handicapped Students and Students with Social Maladjustments or Learning Difficulties; - Transportation Policy. :: The School Board responded to thirteen complaints. :: The School Board responded to six requests concerning access to information. 2010-2011 annual report 15 :: Administrative Services: Financial Resources :: The Financial Resources Department managed and administered a budget of nearly $21,000,000 throughout the 2010-2011 school year. The School Board surplus was $1 088 136 for a total accumulated surplus of $4 636 083. All data was verified with an external auditor and confirmed by the Ministry. Revenue and expenditures for 2010-2011 Total revenues: $21,102,807 Total expenditures: $20,321,629 Expenditures 1% 0% 3% 7% 8% 40 % 9% 11 % 5% 16 2010-2011 annual report 16 % Education and training activities Education support activities Subsidiary activities Administrative activities Activities related to property Related activities Extracurricular activities Depreciation of fixed assets Provision for future social benefits Debt service :: Administrative Services :: Statement of income and deficit - Fiscal Year Ending June 30, 2011 REVENUES Operating grants - youth - adults - Voc. Ed. Debt serving grant School transportation grant Other grants Tuition for First Nations students Financial participation from other organizations Sales of goods and services Other revenues Amortization of forward capital grants Amortization of deferred contributions related to the acquisition of tangible capital assets EXPENDITURES Education and training activities Education support activities Subsidiary activities Administrative activities Activities related to property Related activities Extracurricular activities Depreciation of fixed assets Provision for future social benefits Debt service SURPLUS (DEFICIT) BEFORE THE VARIATIONS OF THE FUNDING GRANT VARIATION OF THE FUNDING GRANT FISCAL SURPLUS 2011 $ 17 945 012 1 028 048 526 113 114 228 218 602 320 700 191 700 22 392 729 757 2010 $ 16 318 806 489 855 468 858 173 990 165 172 121 076 23 425 416 274 748 437 6 255 21 102 807 18 925 893 8 119 363 3 250 090 1 015 099 2 208 647 1 909 013 1 671 818 1 431 906 8 018 377 2 839 406 992 764 2 192 768 1 487 442 862 278 1 410 291 153 518 52 310 408 345 18 417 499 (15 522 668) 304 352 812 746 217 141 498 552 20 321 629 (15 570 452) 306 958 1 088 136 2010-2011 annual report 17 :: Computer Resources :: The 2010-2011 school year was marked by several achievements. St-Paul, St-Augustine, Mecatina, Gabriel-Dionne, Netagamiou and Harrington High speed network connection by microwave.........................................................................................................................................75 000,00 $ St-Paul, St-Augustine, Mecatina, Gabriel-Dionne, Netagamiou, Harrington, Mgr-Scheffer and Centre St-Bernard Local network infrastructures......................................................................................................................................................................60 000,00 $. Deployment of wireless networks...............................................................................................................................................................84 000,00 $ Mountain Ridge, Gabriel-Dionne, Mgr-Scheffer and Centre St-Bernard Implementation of Smart boards................................................................................................................................................................23 905,00 $ St-Paul, St-Augustine, Mecatina and Harrington Upgrade of the videoconferencing system (ISDN to IP).............................................................................................................................. 1 500,00 $ St-Paul, Mountain Ridge, St-Augustine, Mecatina, Gabriel-Dionne, Netagamiou, Harrington, Kegaska, La Romaine, Mgr-Scheffer and St-Theresa Taptouche by Internet and Typing Pal Online............................................................................................................................................... 1 000,00 $ St-Paul, Mountain Ridge, Netagamiou, Mgr-Scheffer and St-Theresa Software setup for students with learning difficulties (WorkQ and SpeakQ)............................................................................................. 2 000,00 $ Adult Education: Centre St-Bernard Modernization of the computer equipment...............................................................................................................................................14 415,00 $. New videoconferencing system..................................................................................................................................................................17 541,00 $ 18 2010-2011 annual report :: Material Resources :: Current Operations The principal role of Material Resources is to ensure the proper functioning of all areas related to immovables and material resources. An amount of $2,177,581 was invested in the maintenance and purchases for schools and teacher residences. CATEGORIES Maintenance and repairs Janitorial services Teacher residences Electricity and heating oil AMOUNTS $ 445,595 $ 824,300 $ 436,325 $ 471,361 Current Operations 22 % 20 % 20 % 38 % Maintenance and repairs Janitorial services Teacher residences Electricity and heating oil 2010-2011 annual report 19 :: Material Resources :: Projects carried out in 2010-2011 : :: Repair of Kegaska School roof. :: Improvement and transformation of the foundation of residences 06M1 and 06M2 situated in Tête-à-la-Baleine. :: Improvement and transformation of the gymnasium in Gabriel-Dionne School situated in Tête-à-la-Baleine. :: Improvement and transformation of residences 09M1 and 09M2 situated in Rivière St-Augustin. :: Improvement and transformation: Replacement of the St-Augustine School fence. :: Improvement and transformation: Replacement of the main entrance water line for the residences in Rivière St-Augustin. :: Repair of the St-Paul School roof. :: Repair of roof, windows and siding of residence 14M1 in Lourdes-deBlanc-Sablon. :: Improvement and transformation: Lighting system in Mgr-Scheffer School in Lourdes-de-Blanc-Sablon. :: Repair of the St-Theresa School roof in Blanc-Sablon. :: Painting of St-Augustine School. TOTAL : $ 1 475 005,00 20 2010-2011 annual report :: Educational Services :: EHDAA (special needs students) : On September 30th, 2010, 17% of the students attending our schools were identified with special needs (learning difficulties, behavioural disorders and/or incapacities). The Commission scolaire du Littoral organized support services for these students and for the educators who served them. Distribution of services : The following services were provided to our students and schools : :: Speech therapy :: Psychological/educational evaluation :: RECIT/ GRICS :: Psycho-education :: Support services for the development of IEPs (Individualized Education Plan) :: Training and accompaniment for learning, social and behavioural disorders :: Academic accompaniment in all subject domains 2010-2011 annual report 21 :: Commission scolaire du Littoral CLCs :: The Community Learning Center (CLC) initiative in Quebec was created by the Minister of Education in 2007, funded largely by the Québec-Canada Entente and supported by MELS’ Anglophone Services (SSCAAA). In 2010-2011, the Commission scolaire du Littoral supported Community Learning Centers established in three of its schools along the Lower North Shore of Québec. Through partnerships and with local support, the CLCs found in La Tabatiere, Chevery and St-Paul have become well-established, taking into account the needs and interests of the respective school communities within which they serve, and reflecting strong local culture. Throughout 2010-2011, efforts continued on the part of the Community Learning Centers to work in tandem in expanding their partnership network across the region and in providing greater shared access to local, regional, provincial and national resources. While still maintaining strong local identities, the CLCs have become mutually supportive and work towards the common aim of long-term sustainability. In addition, the Centers strive to maintain quality services while extending opportunities beyond the three Lower North Shore communities from which they serve. Expansion, both within those communities and across the territories, will continue into 2011-2012. 22 2010-2011 annual report :: Educational Services :: Priorities and goals In connection with established goals from MELS (‘I Care About Schools’) and those identified in the Commission scolaire du Littoral’s Strategic Plan and in local school success plans, Educational Services addressed ten priorities in its efforts to support school success and perseverance in 2010-2011. These were : 1. Special needs students and students with learning difficulties (at-risk) • Support implementation of WOTP on the territory • Organize training activities and accompaniment with regional and provincial resource teams • Implement the School Board EHDAA Policy and accompany school teams with the IEP process... 2. Behaviour difficulties & class management • Ongoing training and accompaniment of school teams using local, regional and provincial resources • Delivery of information, sensitization and strategies for school interveners 3. Mastery of the French language (mother-tongue and second language) • Ongoing training and accompaniment of teachers • Development of tools and technology • Promotion and support of language-based activities, projects and programs at the local and regional levels, including MELS’ Action Plan on Reading 2010-2011 annual report 23 4. Career orientation • Promote the integration of GOAL at all levels in all schools; support the GOAL Symposium and tour • Support and accompany teachers in the implementation of POP and Entrepreneurship • Organize networks and training opportunities for school teams • Organize and support local and regional student activities 5. Healthy and secure schools • Support the implementation of the Healthy Schools Approach • Support the development and implementation of local action plans on violence and local school success plans • Active participation on the MELS-MSSS table and partnerships with local and regional organizations 6. Early literacy • Support the implementation of the PAÉLÉ program • Continue partnership with the CSSSBCN for PACE and other programs • Active participation on regional and provincial tables • Support programs for parents 24 2010-2011 annual report 7. Vocational training • Partnerships with regional organizations and other school boards • Career counselling and guidance for adult learners • Implementation of nursing and accounting programs • Collaboration with the Innu communities 10. Ongoing training for teaching personnel • Organize a regional teachers conference • Ongoing sensitization and support for changes to the Basic School Regulations and on evaluation • Support for locally-developed training activities and initiatives including PDIG and Building Communities through Telecollaboration (BCT) 8. Student success of the aboriginal clientele • Promotion and organization of FGA within the Innu communities • Establish partnerships with band councils • Implement support measures for students 9. Develop community partnerships • Support the Community Learning Centers and their long-term plan for sustainability and outreach • Support partnerships and projects with Concordia and McGill universities • Collaborate with the CSSSBCN, Coasters Association, and the RAP Committee on local and regional initiatives 2010-2011 annual report 25 :: Educational Services :: On-site services and accompaniment The Educational Services team has made it an ongoing priority to ensure equitable services to all school teams using a variety of means. In addition to regularly scheduled visits to schools and centers by our professionals across a vast geographical territory, the team continues to develop strategies for support and accompaniment using the latest advancements in technology, including tele-conferencing, videoconferencing and various Internet platforms. Development in this area will continue into 2011-2012. 26 2010-2011 annual report :: Strategic Direction 1: Students :: Orientation – Collaboration to achieve student success and to ensure that each student develops to his potential. Priority 1 : Increase student success in literacy and numeracy Objective 1 To support the development and implementation of an early intervention strategy for students in preschool and cycle one, primary. Objective 2 To assess student performance and success in literacy and numeracy at the end of each cycle and respond appropriately if targets are not met. Results: a. Implementation of MELS’ PAÉLÉ program aimed at 0-4 years in targeted communities. b. Training for all Anglophone language teachers (primary) in the Developmental Reading Assessment program and implementation of DRA in some schools was realized. c. Support for the MELS’ initiative And What Are You Reading ? and the MELS Action Plan on Reading in all schools. d. Implementation of community-based programs in early literacy through the Commission scolaire du Littoral’s Community Learning Centers (CLC). 2010-2011 annual report 27 e. Regional and provincial partnerships ensured support for the PACE programs, as well as parent workshops and programs in targeted communities. f. Realization of the Professional Development and Innovation Grant (PDIG) initiative for mathematics in targeted schools. g. Ongoing support and accompaniment for all math teachers by education consultants hired for this purpose. h. Assessment of students and ongoing support to school teams provided by the Learning Associates of Montreal, regional and provincial resource teams. 28 i. Training and support in the use of assistive devices and specialized software for students experiencing language-based difficulties. j. Emphasis on language and numeracy-based targets in the development of local school success plans. 2010-2011 annual report Objective 3 To provide education consultant support to teachers in language and math. Results: Same results as Objective 2. Priority 2 : Increase capacity and competency in second language usage Objective 1 To support the implementation of a second language strategy that includes new materials, teacher training, student success tracking and measurable targets for student success. Results : a. Ongoing support and accompaniment, as well as professional development opportunities, provided by the education consultant hired for this purpose. b. Ongoing support and accompaniment to school teams with AIM and other complementary second-language programs. c. Supported use of specialised software and programs for secondlanguage development. d. Emphasis on second language based targets in the development of local school success plans. Objective 2 To promote and facilitate second language exchange programs to expose our students to the language and the culture. Results: a. MELS’ French Assistantship Program in targeted schools. b. Promotion of exchange opportunities through tele-collaboration and CLC-sponsored events and programs. c. Support for local projects and initiatives. 2010-2011 annual report 29 Priority 3 : Meet the needs of all students and of adult students who are seeking qualification Objective 1 To identify and promote the various paths and programs available to students in order to qualify for certification. Results: a. Implementation of WOTP in the designated school. b. Information sessions for school communities regarding the education pathways. Objective 2 To continue to offer and promote adult education courses and programs that meets the needs of lifelong learners. Results: a. Established partnerships with regional organizations and school boards. b. Nursing assistant and accounting programs offered to students. c. Ongoing services to students were provided by the guidance counsellor and RÉCIT. d. Regional marketing and promotional campaign for vocational education. 30 2010-2011 annual report Priority 4 : Ensure a safe and healthy school environment Objective 1 To encourage the Healthy Schools Approach and ensure its integration in success plans and its implementation in all schools. Results: a. Tell Them From Me data survey implemented in targeted Anglophone schools. b. Incorporation of Healthy Schools targets in local school success plans. c. Partnerships with local and regional organizations. d. Sponsorship of local events, activities and programs in targeted school communities. e. Involvement and promotion by the Commission scolaire du Littoral CLCs. f. Information sessions and sensitization provided by school board, regional and provincial resource persons. Objective 2 To continue supporting the integration of the School Board Safe Schools Policy in our schools and centres. Results: a. Participation on the regional steering committee for the Healthy Schools Approach, in partnership with the CSSSBCN. b. Active participation at the MELS-MSSS table. c. Ongoing support by the psychoeducator and MELS regional resource officer. 2010-2011 annual report 31 :: Strategic Direction 2: Personnel :: Orientation – An organizational model that encourages collaboration, loyalty, accountability, innovation, efficiency, competency and commitment to student success and lifelong learning. Priority 1 : A professional development program for all employees Objective 1 To work collaboratively with all staff organizations to develop and implement professional development activities that will enhance the quality of services to our students. Results: a. Organization of a colloquium in Lourdes-de-Blanc-Sablon for all teachers in our School Board. b. Collaboration with LNSETA in organizing and promoting common professional development activities for teachers. c. Collective calendar of service visits and professional development activities. d. Solicitation of local school professional development plans and support for these plans in link with NANS objectives. e. Organization of computer skills workshop for management and support staff. 32 2010-2011 annual report Priority 2 : An employee recognition program Objective 1 To develop guidelines and to offer opportunities to our schools and centres to implement their own local recognition programs. :: A work team was established to update the Courtesy Policy. Objective 2 To implement an employee recognition program. a. The School Board drew attention to the teaching, professional, and administrative staff weeks. The School Board celebrated the retirement of employees with a special evening function. b. The School Board recognized the outstanding work of all its employees with 25 years of service. c. Each employee received personalized correspondence (Email) on special occasions. 2010-2011 annual report 33 Priority 3 : A human resources plan that includes: recruitment, induction, coaching and succession planning Priority 4 : Speedy and accurate communication among all personnel Objective 1 Objective 1 To develop and implement a strategy for staff recruitment and succession :: Implementation of a more dynamic recruiting strategy including the use of electronic media and the participation in university career days. :: Improvement of the CSL website and provide a new image for all the promotional material. To create mechanisms and procedures to ensure all personnel are informed in a timely manner. :: Standardized email addresses for all School Board employees. :: A schedule for travel and/or visits to the schools has been set up by the Educational Services, as well as a schedule of available training sessions. :: Experimentation by the Educational Services with various communications platforms, e.g., LEARN, Via, and Skype. :: Use of screens in some schools for videoconferencing. :: Temporary solutions for high speed internet in some schools. Objective 2 To ensure that all new staff to the School Board receives an orientation and are supported through a mentoring process in the first two years. :: Each new employee is welcomed at the beginning of the year. An evaluation and accompaniment plan is set up. 34 2010-2011 annual report :: Strategic Direction 3: Parents :: Orientation – A partnership with parents that involves their participation and commitment to student success Priority 1 : Clear and frequent communication with parents Objective 1 To develop guidelines that defines expectations regarding the school’s responsibility to communicate regularly with parents. Results: a. Development of progress report model to advise parents of student progress. b. Reinforcement for the implementation and evaluation of student IEPs. c. Local newsletters prepared by schools and/or CLCs. Priority 2 : Educational opportunities for parents who want to learn more about the role they play in the educational success of their children Objective 1 To work with schools to provide information sessions to parents related to their role in ensuring educational success for their child(ren). Results: a. Information session for parents concerning the role and responsibility of parents on the Governing Board. b. PAL workshops offered in certain school communities. c. Promotion of local, regional and provincial literacy events and programs. d. Continuation of the PAÉLÉ program for early literacy. 2010-2011 annual report 35 :: Strategic Direction 4: Community :: Orientation – The development of community partnerships that will encourage and support student success and qualification. Priority 1 : New partnerships that encourage community involvement in supporting the school’s mission Objective 1 To support schools in their efforts to form links with community institutions in order to create a collaborative support system for our students and staff. Results: a. Ongoing support for, and collaboration with, local CLCs in the organization and promotion of activities. b. Regional forum and action plan with Concordia University. c. Participation on local and regional committees such as the RAP Committee, Table d’éducation interordres de la Côte-Nord, Table régionale intersectorielle sur la promotion, la prévention et les services en milieu scolaire (TRIPPS),LEARN, etc. 36 2010-2011 annual report 789, rue Beaulieu, Sept-Îles QC G4R 1P8 :: 418 962-5558 :: 1 877 745-7226 www.csdulittoral.qc.ca Conception : Tim Loiselle • Coralis Communication Visuelle