docA Message from our Board Chairman and President
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A Message from our Board Chairman and President
Dedication This Annual Report is dedicated to the memory of Marion Greer. We will always be grateful for her longstanding commitment to Family Service Association and to her community. MI SSION S TAT E ME NT We are committed to providing a wide array of high quality programs and services designed to strengthen and support individuals and families and to addressing the social service needs of our very diverse and changing communities. A Message from our Board Chairman and President: Winston Churchill once stated, “We make a living by what we get, but we make a life by what we give.” As with so many things said by the British Prime Minister during his remarkable lifetime, these words most certainly ring true. Over the years, Family Service Association has been blessed by the commitment and dedication of an enormous number of talented volunteer members of our Board of Directors. They are the unsung heroes of our agency, quietly providing the guidance and support needed to facilitate the accomplishment of our goals and the fulfillment of our important mission. “We make a living by what we get, but we make a life by what we give.” At our monthly meetings, Board members often deal in formality. But woven throughout the reports, motions, discussions and other formal proceedings is their keen awareness of the value of the programs and services that ultimately result. The close attention to the business of the agency by our governing leaders is always coupled with their kindness, care and compassion. They are volunteers who take considerable time away from their own personal and professional pursuits because they believe in our agency and its ability to make a significant difference in the lives of others. And there are no better examples than Marion Greer, Anne Fortier and Jack Hubbard. While we are truly saddened by the recent passing of Marion, we are both comforted and inspired by the enormous contribution she made to improve the lives of others. As a longstanding member of our Board, and through countless other volunteer activities throughout her life, she demonstrated an unwavering commitment to healthcare, education and service to others. Anne Fortier first joined the Board of Directors four decades ago, serving as Board Treasurer for 35 consecutive years. In addition to her many other responsibilities, she paid us weekly visits in order to attend to agency business - a duty she performed quietly, consistently, and without fanfare. Jack Hubbard has been a volunteer Board member since 1989. Concern for the needs of our nation’s veterans is a driving force for Jack, carrying over to his volunteer work here as well as with other worthy community organizations. With the passing of Marion, and the retirement this year from the Board of Anne and Jack, we are entering a new era of governance at Family Service Association. But although the responsibilities will now be turned over to others, their combined 99 years of service will leave an indelible imprint on Family Service Association and the work it does. The importance of volunteer leadership in the governance of community-based agencies like ours simply cannot be overstated. We are grateful to all those who contribute their time to help those in need. In particular, we thank Marion Greer, Anne Fortier and Jack Hubbard for their unselfish service to FSA and to the community. Winston Churchill was correct when he said, “…we make a life by what we give” and they have given us very much. Paul S. Medeiros Carol A. Nagle, MS Chairman, Board of Directors President and Chief Executive Officer Paul Medeiros Chairman Marita Durkin Gray, Esq. 1st Vice Chair George Oliveira 2nd Vice Chairman Jo Ann Bentley Clerk Jo-Ann pelletier Treasurer Paul Lennon Assistant Treasurer Carol A. Nagle President and CEO James Donnelly, Jr., Esq. Immediate Past Chairman George Arruda Anne Fortier John R. Hubbard Rev. Dr. Robert P. Lawrence Maria A. Rosario Dr. Bruce Rose Clifford A. Wright HONORARY BOARD MEMBERs - George Boyce, Esq. • Karen S. Dreyer • Marion Greer C O M PA R I S O N B A L A N C E S H E E T Year Ending June 2013 Year Ending June 2014 Assets.............................................................. $14,584,370........................................... $16,130,077 Total Liabilities.............................................. $ 3,152,357........................................... $ 3,365,891 Total Equity.................................................... $11,432,013........................................... $12,764,186 REVENUE: EXPENSES: FEES........................................................16,671,098 CLINICAL SERVICES....................................... 3,057,724 STATE CONTRACTS..............................1,332,507 ADULT AND ELDER SERVICES..................... 9,398,886 UNITED WAY............................................ 116,425 CHILDREN AND YOUTH SERVICES............ 4,617,249 PRIVATE TRUSTS/FOUNDATIONS....... 230,309 INVESTMENTS..........................................621,636 OTHER........................................................119,759 SERVICE STATISTICS Program: Service Provided: Adult Day Health 138,858 hours of program service and 116,168 units of transportation Adult Family Care 102,949 days of 24-hour care; 2,132 days of respite care After School Day Care 170,040 hours of child care, both part-day and full-day Behavioral Health Center 28,597 sessions of professional counseling and psychiatric services, including 20,598 individual sessions, 1,123 evaluations, 241 family sessions, and 4,605 medication reviews Big Friends Little Friends 13,728 hours of one-to-one mentoring Community Service Agency 115,664 units of assessment, including 69,905 units of care coordination and 45,759 units of family support and training Employee Assistance Program 124 hours of professional counseling and 57 hours of staff training and critical incident debriefing Guardianship Program 4,248 units of legal services; 3,402 units of case management; 2,403 units of financial services Program: Service Provided: Home Assistance Program 28,794 units of direct care In-Home Therapy Served 219 clients while providing 13,614 hours and 54,455 units of family therapy and therapeutic training and support King Philip Preschool 30,030 hours of child care, both part-day and full-day Parents Forever 8,113 hours of educational training Personal Care Attendant Program 9,045 units of functional skills training; 582 units of nursing services; 63 units of occupational therapy Representative Payee Program 44,310 checks written for participating clients Sunset Hill Tutorial Program 6,434 hours of child tutorial services Therapeutic Mentoring Served 385 clients, providing 26,033 hours and 104,130 units of structured, one-to-one strength-based services A C elebr at ion of S erv ic e to Fa m i l i es These dedicated members of our Family Service Association team celebrated milestone years of commitment to our agency and its clients: 5 years of service Susan Briggs Chelsea Bryan Gina Fernandes Stacey Goncalo Denise Hoyt Meredith Kingman Stacey Medeiros Shirley Mulcahy Jason Pacheco Katlyn Pacheco Hazel Patterson Patricia Roberts Laura Ramos Stephanie Vieira Adult Family Care Representative Payee Therapeutic Mentoring Representative Payee Community Service Agency Representative Payee Therapeutic Mentoring Community Service Agency Behavioral Health Center King Philip Preschool Adult Family Care Community Service Agency Community Service Agency Behavioral Health Center Ann Cabral Maria Carrelas Ana Daponte Jennifer Emond Anne Mercer Debra Mumford Carol Reznekervitz Jeniene Stockwell Home Assistance Program Billing Department Behavioral Health Center Accounting Department Behavioral Health Center Adult Family Care Pine Haven Adult Day Health Guardianship Program/Parents Forever 10 years of service 15 years of service Joseph Cabral David Costa Doreen Jean Ranee Levesque Anne McGuirk Sandra McKenna Carla Moe Vivian Moquin Janet Payer Tammy Stewart James Tremblay Barbara Talbot Parents Forever Parents Forever Behavioral Health Center/Adult Family Care Accounting Department Adult Family Care Home Assistance Program Behavioral Health Center After School Day Care Administration GenCenter Adult Day Health Behavioral Health Center/Parents Forever Billing Department 25 years of service Theresa Collard Joyce Gillet Behavioral Health Center Pine Haven Adult Day Health PROGRAM SITES: Administrative Offices After School Day Care Big Friends Little Friends Continuous Quality Improvement Employee Assistance Program Guardianship Program In-Home Therapy Parents Forever Representative Payee Program Accounting / Billing / Payroll Human Resources 101 Rock Street Fall River, MA 02720 (508) 677-3822 Behavioral Health Center 151 Rock Street Fall River, MA 02720 (508) 678-7542 Adult Family Care Home Assistance Programs 130 Rock Street Fall River, MA 02720 (508) 677-3822 Community Service Agency Therapeutic Mentoring 30 Third Street Fall River, MA 02720 (774) 627-1149 After School Day Care Mary L. Fonseca School 160 Wall Street Fall River, MA 02723 The GenCenter 397 Bay Street Fall River, MA 02724 Alfred S. Letourneau School 323 Anthony Street Fall River, MA 02721 Carlton M. Viveiros School 525 Slade Street Fall River, MA 02724 King Philip Preschool 700 North Eastern Avenue Fall River, MA 02720 (508) 672-6082 Adult Family Care 79 Church Green Taunton, MA 02780 (508) 822-1394 Adult Day Health Program Cornerstone Adult Day Health 21 Father Devalles Boulevard Fall River, MA 02723 (508) 324-4208 14 Apollo 11 Road, Suite A Plymouth, MA 02360 (508) 747-7490 Countryside Adult Day Health 244 North Main Street Raynham, MA 02767 (508) 822-6603 The GenCenter 397 Bay Street Fall River, MA 02724 (508) 646-0135 Pine Haven Adult Day Health First Baptist Church 228 North Main Street (Pine Street Entrance) Fall River, MA 02720 (508) 677-1726 Adult Family Care Home Assistance Programs 34 Welby Road New Bedford, MA 02745 (508) 998-3626 Home Assistance Programs 68 Nahatan Street Norwood, MA 02062 (781) 769-0150 Parents Forever Kennedy-Donovan Center, Inc. 25 Forest Street Attleboro, MA 02703 UMass Dartmouth McLean Center 285 Old Westport Road N. Dartmouth, MA 02747 Silver City Galleria 2 Galleria Mall Drive Taunton, MA 02780 101 RO CK STREET • FALL RIVER, MA 02720 5 0 8 . 6 7 8 . 7 5 4 2 • W W W. F R F S A . O R G Member of Alliance for Strong Families and Communities Member Agency – United Way of Greater Fall River Accredited by the Council on Accreditation
