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EARMOULD SOLUTIONS Starkey Laboratories Contents Starkey Earmoulds - Experience more 3 Earmould Styles 4 Earmould Product Selector 7 Earmould Products 8 DigiMold Laser Printed Moulds Starlight Soft Acrylic Hard Acrylic Combined Hard/Soft Acrylic 8 8 9 9 10 10 Microflex Biopor Xtreme Biopor Xtreme Mixed Shore Bioplast Catamaran 11 11 12 12 12 Better Hearing Initiative History 14 Better Hearing Initiative Characters 16 Nickelodeon: Spongebob Squarepants • Dora The Explorer • Go Deigo Go! Noddy and The Beano BBC: Teletubbies • Tweenies • Fimbles BBC Worldwide: Doctor Who Mr. Men and Little Miss Bubblegum from Carlton Cards Football and Rugby Crests Fantasy, History and Zodiac Vehicles and Christmastime Dare to be Different Teen Range Animals 16 17 18 19 20 22 23 24 25 26 27 Starkey Contacts 28 TM 2 Earmoulds: Solution Catalogue Experience More Your earmould requires a specialist approach… At Starkey Laboratories, we have over 30 years experience delivering first-class earmould products. Our core values of quality, service and innovation have earned us a reputation as the industryleaders in earmould manufacturing. Innovation The development of new technology never stops and neither do we. As new products enter the market place, our dedicated product innovation team are constantly researching new products and materials to ensure the latest solutions are always available to you. Craftmanship It’s crafting our earmoulds one at a time that has made us a world leading manufacturer. We continually invest into our production processes to improve the quality of our earmould products ever further, to deliver a precision earmould on time, every time. Advances in earmould manufacturing - Soft SLA Projet Machine As a global leader in earmould manufacturing, we have invested in a new infrastructure to improve our earmould products and services. We are delighted to be the first manufacturer in Europe to have a Soft SLA Projet Machine in our laboratory. There are significant benefits to earmoulds created through the Projet Machine: All orders for Biopor Xtreme will be manufactured through the new Soft SLA Projet Machine with 20, 40 or 60 shore material Product range At Starkey Laboratories, we are proud to offer the most extensive product range available on the market today with an array of materials, styles, colours, logos and finishing options. Training Renowned throughout the industry, our earmould training programmes have now been extended and enhanced. Our training experts can deliver seminars and training events at our headquarters in Hazel Grove, on site, in the field or even on-line. Customer service and technical support Our world-class products are delivered alongside first-class service. Our highly trained customer and technical service team will assist you through the selection and order process to ensure you get the right result. Pricing At Starkey Laboratories, we base our earmould pricing on your trusts annual usage. Please contact your Regional Account Manager to receive your individual pricing proposal. 3 Earmould Styles The choice of earmould style is wide and varied. The degree of hearing loss, together with a number of other equally important factors including age, dexterity, cosmetics and modification requirements, all need to be taken into consideration as part of the selection process. The following descriptions are designed to aid your selection process. Please contact Customer Service for any further assistance. RIC Custom Mould A customised mould will commonly be used to overcome retention issues or when high in-the-ear gain is required. Starkey Laboratories conventionally makes RIC moulds using soft materials so that a RIC receiver can be inserted and held in place firmly by the elasticity of the mould material. The standard format for this mould is a small and cosmetic meatal tip with a removal cord. If you would like a canal lock or even a full shell version please request on your order. Very large venting remains perfectly possible with this earmould. For non-Starkey products please specify model and include an appropriate RIC receiver with the order. Remember that Starkey also manufactures RIC AP (Absolute Power) options where very high power receivers are permanently integrated into a custom earmould. Thin Tube Custom Mould For use with all micro-bore slim tube or thin tube products when the open fit configuration requires modification for improved gain, retention or feedback resolution. The standard format for this mould is a small and cosmetic meatal tip. If you would like a canal lock or even a full shell version please request on your order. Exceptionally large venting remains possible especially with the use of CAD designed laser printed moulds. For non-Starkey products please specify model and include an appropriate thin tube with the order. Full Shell The full shell mould is exceptionally sturdy, filling the entire concha of the ear for maximum seal. It can be slightly shelled out for better appearance and is appropriate for fitting moderate and severe hearing losses and provides effective sealing to reduce feedback. Carved Shell The interior of the mould is carved out resulting in an ultra lightweight and ultra soft mould offering superb sealing properties even in deformed ears where retention is a problem. This type of mould is suitable for severe to profound losses, great for paediatrics and highly recommended for pronounced TemporoMandibular Joint (TMJ) movements. Skeleton The skeleton mould is inconspicuous and allows ventilation of the concha area. It is suitable for mild to moderate hearing losses. Deluxe Sculptured Skeleton Similar to the carved shell but in a skeletal form. This style offers superb sealing properties for severe to profound losses and is great for paediatrics. 4 Earmoulds: Solution Catalogue Half Phantom A skeleton mould with the centre section of the band removed. This may ease insertion and removal, may be preferred as being less conspicuous or if there is deformity in the concha area. Half Shell The half shell mould is comfortable with a minimum of bulk. The helix area is removed for ease of insertion and removal. This style may be chosen if there is difficulty inserting the mould or in the case of a very narrow helix, deformity in the helix area or for cosmetic reasons. Canal Mould The canal mould is the smallest possible. It is comfortable and cosmetically appealing. This type of style requires good in-canal retention features otherwise it may be difficult to retain in the ear. This is suitable for mild to moderate losses and for patients with a deformed pinna. Canal Lock The canal lock is similar to the canal mould but with a spur along the anti-tragal area to help anchor the mould in place. It is designed to be small and inconspicuous like the canal style but with superior retention. Janssen Mould Provides an open fitting with minimal contact in the canal area. Solid Receiver (Body Worn) These will be used with body worn hearing aids and some types of FM radio hearing aids with an external receiver button which snaps into the mould. This mould is recommended for severe and profound hearing loss. Open Moulds These come in a variety of types and are suitable for high frequency hearing losses where the low frequency hearing is normal. There are 3 different types of custom open moulds, D, E and F available in ring, gap or claw retention styles (the choice between ring, gap or claw or ring being largely patient preference). The acoustic changes that an open mould fitting can achieve will be influenced by the type of vent style that D, E or F carry. D (Half the meatus is cut away) This consists of a canal portion which just covers the sound tube. A very large vent which will reduce low frequency amplification whilst allowing low frequencies to pass through to the ear drum naturally. E (No modification to the Meatus) There is no outward modification to the meatal portion but this option has the largest possible vent parallel to the sound bore.It has a similar effect to the type D open mould in reducing the low frequencies, perhaps to a lesser degree than types D or F. F (Meatus removed to concha level) F has a similar vent opening to type D but consists of a very short canal portion trimmed to concha level. The effect of a short tip may mean retention of the mould is more difficult. It should reduce the low frequency amplification to the greatest possible extent and a short canal will also enhance the passage of high frequency sound. This is suitable for CROS (Contralateral Routing of Sound Signals) fittings. 5 Broadcasting Moulds The skeleton style earmould is used extensively by reporters, broadcast professionals and law enforcement agencies. A canal style is also available. A vent is standard with a curly tube over-the-ear and a female adaptor. iPod/MP3 Mould Custom made earmoulds to fit the standard size earbud with a select-a-vent for acoustic tuning in a comfortable fit. The earmould has an external adaptor to fit the bud by slightly turning and pushing at the same time. Pilots Headset Mould A thick shell or receiver style designed to accommodate a boom to support the boom mic attachment of the headset. Custom Earphone Mould Custom Earphone moulds are perfect for most mobile phone and Bluetooth headsets requiring a mini style adaptor. These are ideal for most brands of earphones where the sound fidelity of the music is important to the listener. Listening Piece Test Mould A shell or skeleton style earmould with a tubing attachment for listening to ITE/ITC/ CIC/RIC style and BTE hearing aids for listen check. Racing Receiver Mould Racing moulds are used by amateur and professional drivers who demand quality one-way listening communication. The custom design allows maximum comfort and durability and provides excellent sound suppression underneath any racing helmet. Available in full shell and half shell styles and are standard with 18 inch cord length on a mono 1/8 inch jack plug. Stereo jack plugs also available upon request. 6 Solid Earplug Custom fit earplugs provide outstanding noise protection for a variety of recreational and occupational environments. The corded earplug option allows the wearer to place the plugs around their necks when not in use. Also available in filtered style. 5 different acousticfilters are available, offering a range from low to very high attenuation with only the harmful level filtered out, while ambient noise and speech level remain clearly audible. Floatable Swim Plug Floatable swim plugs are made of super soft hydrophobic silicone material wthat can be made to glow in the dark. Earmoulds: Solution Catalogue Biopor XTREME Mixed Shore Bioplast • Biopor XTREME • • • • • • • • • • • • • • • • • • • • Half Shell • • • • • • • • • Skeleton Deluxe Sculptured Skeleton Half Phantom • • • • • • • • • • • • • • Open • • • • • • • • • • Canal • • • • • Canal Lock • • • • • Custom Tips • • • Swim • Speciality • • • Noise • Surface Finish Options Tube Lock • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Elbow • • • • • Starquick • • • • • Select-a-vent • • • • Libby Horn Accoustically Modified Tube Cord • • • • • • • • • Polished • • • Lacquered • • • Matt • • • • • • Colours Marble • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Yellow • • • • • • Dark Green • • • • • • Pale Green • • • • • • Black • • • • • • Red • • • • • • White • • • • • • Dark Blue • • • • • • Azure Blue • • • • • • Fuchsia Pink • • • • • • Orange • • • • • • Violet • • • • • • Translucent Pink • • • • • Glitter • • • Clear Transparent Colours* • • Red Glitter • • • • • • • Blue Glitter • • • • • • • Green Glitter • • • • • • • Silver Glitter • • • • • • • Gold Glitter • • • • • • • Purple Glitter • • • • • • • Pink Glitter • • • • • • • Mother of Pearl Glitter • • • • • • • Multi-Coloured Glitter • • • • • • • BHI Transfers Logos • • • • • • • • Fluorescent • *Transparent Colours: Purple, Reddish, Yellow, Red, Sterling, Green, Tan, Blue, Onyx Black, Pink, Light Brown, Medium Brown, White, Champagne, Slate, Orange • Pink Flesh Tone Only Style Solid Colours Catamaran • DigiMold™ FlexSil • Microflex • Combined Hard/Soft Acrylic • Soft Acrylic Carved Shell Hard Acrylic • Starlight Shell Material Laser Printed Earmould Product Selector • 7 Earmould Products DigiMoldTM Blending supreme comfort and superior acoustic coupling qualities, DigiMoldTM is a digital friendly family of earmould styles made from the state-of-the-art non-allergenic material FlexSil. The physical styles available are suitable for mild/ moderate as well as severe/profound hearing losses. Carved and Deluxe Sculptured FlexSil DigiMoldTM are ideal for jaw movement problems, soft fleshy ears, allergy problems, malformed ears and great for paediatrics. Styles available include: Soft Shell, Carved Shell and Deluxe Sculptured Skeleton. All Silicone FlexSil moulds are available in 13 different colours - Clear, Translucent Pink, Yellow, Dark Green, Light Green, Black, White, Red, Royal Blue, Azure Blue, Fuchsia, Violet and Orange. EM3146 NB: No glitter or logo’s can be inserted into DigiMoldTM NB: Audiogram must accompany all DigiMoldTM orders Description Code Full Shell - FlexSil Carved Shell - FlexSil Deluxe Sculptured Skeleton - FlexSil EM3108 EM3145 EM3146 Laser Printed Moulds A state-of-the-art light curing non-allergenic material specifically developed for Starkey’s Ear Imaging Viper SLATM fabrication process. This revolutionary approach to earmould fabrication utilises advanced CAD modelling software and hardware within the manufacturing process, providing styling and vent options previously considered impossible. 8 Description Code Thin Tube Custom Tip Full Shell Half Shell Skeleton Half Phantom Canal Mould Canal Lock Open Mould D Ring Open Mould D Gap Open Mould D Claw Open Mould E Ring Open Mould E Gap Open Mould E Claw Open Mould F Ring Open Mould F Claw Janssen Open Mould EM4114TT EM4106 EM4124 EM4107 EM4117 EM4114 EM4114L EM4122D1 EM4122D3 EM4122D2 EM4122E1 EM4122E3 EM4122E2 EM4122F1 EM4122F2 EM4122J EM4106 (with Power Vent) Earmoulds: Solution Catalogue Starlight This is a hard Ultra Violet light cured non-allergenic material with the same cosmetic appeal as hard acrylic. Available in Clear. Description Code Thin Tube Custom Tip Full Shell Half Shell Skeleton Half Phantom Canal Mould Canal Lock Solid Mould (with ring and spring) Open Mould D Ring Open Mould D Gap Open Mould D Claw Open Mould E Ring Open Mould E Gap Open Mould E Claw Open Mould F Ring Open Mould F Gap Open Mould F Claw Broadcasting Mould EM2114STT EM2106S EM2124S EM2107S EM2117S EM2114S EM2114LS EM2101S EM2122D1S EM2122DS EM2122D2S EM2122ES EM2122E1S EM2122E2S EM2122F2S EM2122F1S EM2122FS EM2127S EM2122D1S Soft Acrylic This material is thermoelastic, softens with body temperature and is available in a range of colours. It is cosmetically appealing and can be easily modified. It is recommended for fitting moderate to severe hearing losses. Description Code Thin Tube Custom Tip RIC Custom Tip Full Shell Carved Shell Half Shell Skeleton Canal Mould Canal Lock Solid Mould (with ring and spring) EM2116TT EM2116RIC EM2112 EM2112HLW EM2126 EM2121 EM2116 EM2116L EM2113 EM2121 9 Hard Acrylic Acrylic is the most commonly used earmould material as it is cosmetically appealing and can be easily modified. Fine grade dental acrylic available in a wide range of colours and tints, exact shades may vary. Description Code Thin Tube Custom Tip Full Shell Carved Shell Half Shell Skeleton Half Phantom Canal Mould Canal Lock Solid Mould (with ring and spring) Open Mould D Ring Open Mould D Gap Open Mould D Claw Open Mould E Ring Open Mould E Gap Open Mould E Claw Open Mould F Ring Open Mould F Gap Open Mould F Claw Broadcasting Mould Custom Earphone Mould Police Radio Link Mould EM2114TT EM2106 EM2106CS EM2124 EM2107 EM2117 EM2114 EM2114L EM2101 EM2122D1 EM2122D EM2122D2 EM2122E EM2122E1 EM2122E2 EM2122F2 EM2122F1 EM2122F EM2127 EM9403 EM9425 EM2114TT Combined Hard/Soft Acrylic (Soft Tip) This combination gives the cosmetic and convenience properties of hard acrylic but with the additional comfort and sealing properties of soft acrylic with the addition of a soft tip. 10 Description Code Full Shell Half Shell Skeleton Half Phantom Canal Mould Canal Lock Solid Mould (with ring and spring) EM2110 EM2125 EM2111 EM2118 EM2115 EM2115L EM2104 EM2115 Earmoulds: Solution Catalogue Microflex Microflex is a soft (30 shore A), durable and non-allergenic silicone material available in a wide variety of colours. Silicones offer superior acoustic sealing properties and are suitable for severe to profound hearing losses. Silicone materials offer minimum risk of allergy or skin sensitivity. Description Code Thin Tube Custom Tip RIC Custom Tip Full Shell Carved Shell Half Shell Skeleton Canal Mould Solid Mould (with receiver clip) Custom Earphone Mould EM2129BTT EM2129BRIC EM2108B EM2108CS EM2134B EM2109B EM2129B EM2102B EM9399 EM2108B Biopor Xtreme This is a two-component addition-vulcanising silicone available in different shore ratings of 25, 40 and 70. Biopor Xtreme is an extremely tear resistant and soft-flexible material with high wearing comfort. All shore ratings are suitable for severe and profound losses. Available in a variety of colours. Description Code Thin Tube Custom Tip RIC Custom Tip Full Shell Half Shell Skeleton Half Phantom Canal Mould Canal Lock Solid Mould (with receiver clip) EM2116BPTT EM2116BPRIC EM2112BP EM2126BP EM2121BP EM2133BP EM2116BP EM2116LBP EM2113BP EM2113BP 11 Biopor Xtreme Mixed Shore A shore rating can be combined allowing a very soft meatal portion that can be chemically bonded to a less flexible concha area to create a ‘soft-tip’ effect. Available in a variety of colours. Description Code Full Shell Half Shell Skeleton Half Phantom Canal Mould Canal Lock Solid Mould (with receiver clip) EM2110BP EM2125BP EM2111BP EM2118BP EM2115BP EM2115LBP EM2104BP EM2118BP Bioplast Semi-rigid and opaque material with a limited range of colour options, available in 40 shore. This material is ideal for dexterityproblem cases where a skeleton silicone is required. Description Code Thin Tube Custom Tip RIC Custom Tip Full Shell Half Shell Skeleton Canal Mould Canal Lock Solid Mould (with receiver clip) EM2129CTT EM2129CRIC EM2108C EM2134C EM2109C EM2129C EM2126CL EM2102C EM2134C Catamaran - Swim Mould Just like Microflex, but has the ability to float in water and therefore ideal for swim plugs. Also available in a wide variety of colours. Description Swim Moulds Removal Handle for Swim Moulds Swim Mould Cord (17”) Code per pair EM2119 ENG40-044 EM2119 12 Earmoulds: Solution Catalogue It’s crafting our earmoulds one at a time that has made us a world leading manufacturer. 13 The Better Hearing Initiative Assisting Children Since 2000 to Wear Their Hearing Aids with Pride. A hearing problem can have a very significant effect on a child’s educational development and language skills. Sometimes it is not possible to medically treat the cause of the hearing loss and the solution to better hearing comes with the fitting of appropriate hearing aids. A key element of the hearing aid fitting is the custom made earmould that couples the hearing aid to the ear. It is not uncommon for children with permanent hearing loss to be a little self-conscious, embarrassed or thinks they may be teased about wearing their hearing aids, especially with their peer group. Any steps that can be taken to encourage hearing aid use are to be welcomed and applauded. With this in mind, Starkey Laboratories Limited and Arlington Laboratories Limited set out to devise a technique to insert a picture into the earmould at the development stage. This technique became revolutionary within the hearing aid industry and, as this became more popular, children began to request more personal inserts - many of which being the Manchester United Football Club logo. In May of 2000, Starkey approached Manchester United Football Club, requesting the use of their logo. To Starkey’s delight, Manchester United agreed and gave their 100% support to encourage youngsters who were Manchester United FC supporters to wear their hearing aids with pride. Added to this, specially developed coloured tubing could also fit into the earmould, in this case red, giving the final touch of customisation and class for a true Red Devil supporter! The reactions of the hearing impaired youngsters who were the first to receive their Manchester United customised earmoulds were absolutely incredible. Not only were these children over the moon with their new prized possession, but they were the envy of all their school’s MUFC supporters. Starkey Laboratories were delighted and overwhelmed with this positive feedback from the children. Though, not satisfied to stand still, Starkey set out on a quest to gain more support from other local teams which could be added to their pioneering non-profit making procedure . . . and so, the Better Hearing Initiative (BHI) was born. 14 Since 2000, the BHI have worked hard to offer children Premiership Football team crests, Rugby Union and League crests as well as National Teams such as England, Wales, Scotland and Ireland. But what happens if you’re not a football fan? Over the next 7 years the BHI were excited to offer children the Bubblegum character range courtesy of Carlton Cards and fortunate to be granted permission to use all of the Mr. Men and Little Miss characters courtesy of Mrs. Roger Hargreaves. The response to the Mr. Men and Little Miss characters was phenomenal, so much so that Starkey and Arlington Laboratories have a designated Paediatric Fast Track Team to deal with all the BHI requests! During this time, Starkey and Arlington Laboratories pioneered yet another technique of adding glitter into the earmoulds, to give the Bubblegum and Little Miss range of characters an added dimension. 2004 brought with it another great addition to the BHI; welcoming the much loved BBC children’s characters Tweenies, Teletubbies and Fimbles in an agreement with BBC Worldwide. Shortly after the BBC Worldwide also granted permission to use the Doctor Who characters Dalek, Cyberman, K9 and the Tardis; which again was met with enormous success. In early 2006, a request for Noddy prompted further growth for the BHI. Approaching Chorion, who holds the Enid Blyton License, they were delighted to support the BHI and thus Noddy, Big ears and friends arrived. More recently, Nickelodeon happily agreed to allow the BHI to use their extremely popular characters SpongeBob Squarepants and friends, Dora the Explorer and Go Diego Go as part of their expanding initiative. Early in 2012, once again Starkey and Arlington Laboratories are on the forefront of innovation within their earmould departments and have successfully created a technique to print all the characters and crests available on acetate with a white spot background which allows the image to appear clearer and brighter within the earmould. Better hearing means better quality of life. The Better Hearing Initiative compliments all of their supporters in their commitment to hearing impaired children. The BHI will continue striving to offer children (and adults) the logos they request and look forward to encouraging more hearing impaired children to be BRAVE and SMART in wearing their hearing aids with PRIDE. Earmoulds: Solution Catalogue Important Notice: all logos shown in this brochure are copyright protected and CANNOT under any circumstances be reproduced, as only Starkey Laboratories Limited and Arlington Laboratories Limited are licensed by the copyright holders to use the characters, logos and images shown within this brochure. All logos and images are approved prior to use by the copyright holders. 15 Nickelodeon 16 Earmoulds: Solution Catalogue Noddy and The Beano 17 BBC Childrens 18 Earmoulds: Solution Catalogue BBC Doctor Who 19 Mr. Men and Little Miss 20 Earmoulds: Solution Catalogue Noddy and The Beano 21 Carlton Cards Bubblegum 22 Earmoulds: Solution Catalogue Football and Rugby Dundee Dundee United 23 Fantasy & Zodiac 24 Earmoulds: Solution Catalogue Christmastime and Vehicles 25 Dare to be Different Teen Range 26 Earmoulds: Solution Catalogue Animals 27 Contact Information Scotland and Northern England Margaret Black Mobile: 07894 608 206 Email: [email protected] Yorkshire Eileen Dissington Mobile: 07855 343 910 Email: [email protected] North West, Midlands and Wales Trevor Bridge Mobile: 07968 108 768 Email: [email protected] Northamptonshire, Leicestershire, Lincolnshire Stephen Wright Mobile: 07879 553 500 Email: [email protected] South Wales Paul Lamb Mobile: 07711 151 230 Email: [email protected] South East Julie Scott Mobile: 07879 553 496 Email: [email protected] South West Lorraine Morley Mobile: 07894 608 286 Email: [email protected] Customer Services Manager Mike Hughes Freephone: 0500 262 136 Government Contracts Manager Lesley Holland Freephone: 0500 262 131 Technical Support Russell Nancollis James Brigstock Freephone: 0500 262 231 Training Paul Lamb - Technical Director Mobile: 07711 151 230 Sue Falkingham - Audiologist Mobile: 07879 553 499 Sharon Charnock Mobile: 07793 437 572 Tony Gunnell Mobile: 07879 553 497 Sales and Marketing Director Neil O. Pottinger Office: 0161 483 2200 Sales Manager Eileen Dissington Mobile: 07855 343 910 A global company headquartered in Eden Prairie, Minnesota, USA. Starkey Laboratories Ltd. William F. Austin House, Bramhall Technology Park, Pepper Road, Hazel Grove, Stockport, SK7 5BX T: 0500 262 136 F: 0500 262 330 W: www.starkey.co.uk / www.starkey-pro.co.uk 14.048_NHS © 2014 Starkey Laboratories Ltd.