14 Ice Cr2015 Ice Cream Mooncake Voucher order Form

For Office Use only:Order No.
Code:SB NON (E)
SSV & IC
MK16
Thank you gift
Pc
Committed Delivery Date
SET
Cr2015 Ice Cream Mooncake Voucher order Form
The following offers are ONLY for FAX-IN & E-MAIL ORDER to our office on or before 5:30pm unit 23 Aug 2015. Please read the conditions before you place the order.
Enquiry/Order email: [email protected] Fax Order No: 2956 0636 Ordering Enquiry: 2629 6175
x
1. How do you know about Häagen-Dazs™ Mooncake is on sale? (Please put " " in the appropriate box)
a: Newspaper: Hong Kong Economic Journal  Hong Kong Economic Times Sing Tao Apple Daily Headline Daily  Sky Post AM730 Fashion&Beauty  Other___________
b: Magazine:  Weekend Weekly U Magazine Eat and Travel Weekly (Sudden Weekly) Next Magazine EastWeek Other: _____________________________________________
c: Outdoor Advertising:MTR East Rail Line
d: Online : Electronic Direct Marketing (eDM) Yahoo HK Apple Daily Mobile APPS Facebook Linked in Youtube Online video advertisement  Lift TV
e. Others:  Häagen-Dazs™ Shop  Bank offers Staff offers Refer by friends/family member Others: _________________________________________________________________
2. The purpose for purchasing Ice Cream Mooncake Vouchers: Self Use Gifting to Family Gifting to Friends Gifting to Clients/Partners Gifting to Staff  Other: __________________
PERSONAL INFORMATION (PLEASE FILL IN BLOCK LETTERS)
Name (Mr/Mrs/Ms):___________________________________________________ VIP Membership no. (If applicable): _________________________________
Company Name: __CUHK Business School_______________________________________________________ Industry : ________________________________
Contact no.: _______________________ If you would like to receive confirmation through SMS, please provide mobile no.: ______________________________
E-mail: _____________________________________________________________________________________________________________________________
CUHK Business School Alumni/Staff/Students ORDER DETAILS
Product
1. Petite Collection
2. La lumière
3. Classy Collection
4. Crispy Collection
5. 7-Star & The Moon
6. Les étoiles
7. Rainbow Collection
8. Deluxe Collection
Standard
Price
HK$ 308
HK$ 348
HK$ 418
HK$ 538
HK$ 608
HK$ 618
HK$ 838
FROM NOW ON UNTIL
19 JULY 2015
FROM 20 JULY UNTIL
23 AUGUST 2015
HK$ 207
HK$ 227
HK$ 267
HK$ 393
HK$ 443
HK$ 453
HK$ 693
HK$ 217
HK$ 237
HK$ 277
HK$ 413
HK$ 463
HK$ 473
HK$ 713
Amount
(HK$)
HK$ 999
HK$ 1,099
COMING SOON
9. La lune
All Ice Cream Mooncake & complimentary vouchers are available while stock lasts.
Remarks
Order
Qty
Box(es)
Urgent Order Fee HK$100 (If
appliable)
All Ice Cream Mooncake spending will be converted to bonus points and reward to VIP Card Number provided above (if any) within spending month. (If you would like to
reward to two or more VIP Card Number, please fill in “2015 VIP Bonus Point Reward Form- Mooncake purchase “. The Bonus Points Reward Form must be faxed
together with this order form, otherwise no Bonus Point will be rewarded to designated VIP Club Numbers for any delay case.
Total:
RECIPIENT & VOUCHER DELIVERY INFORMATION (PLEASE FILL IN BLOCK LETTERS)
Recipient Name (Mr/Mrs/Miss): (Please provide full name for delivery): ______________________________________________ Contact no: ________________________________
Name Stated on Receipt (Company/Payer Name): ___________________________________________________________________________________________________________
 Ice cream Mooncake Voucher delivery (Restricted to one Commercial/Residential Address only)
Recipient Name : ___________________________________________________________ Company Name: ____________________________________________________________
Detailed Address (Commercial/ Residential address):
__________________________________________________________________________
PAYMENT OPTIONS
 Visa
 MasterCard
 AE
 Cheque
Bank Transfer (HSBC account no.: 111-498234-001)
Card No.: ______________________________________________ Expiry Date : ____________ Bank Name: ____________________________________________________________
Cardholder Full Name: _________________________________________ Signature (same as the one on credit card): ____________________________________________________
Remarks : 1.Once an order has been confirmed, the mentioned amount will be deducted from the captioned credit card account.
2. If you do not wish to receive further promotional email messages from us, please reply the mentioned email with subject of Unsubscribe.
I hereby agree and give my consent to General Mills Hong Kong Limited for using my personal data (personal data includes Names, Gender, Personal ID, Date of Birth, Address, Telephone number,
Email address, VIP Club number, Marital status, Education level, Income, Office address) for product launch, promotional offers, membership news, customer services, marketing/ products research
and direct marketing. If I do not wish my personal data to be used by General Mills Hong Kong Limited in above activities, a tick will be put in this box.
Remarks : Please refer to Page 4 for details terms and conditions. I have read and agree with the Terms and Conditions.
__________________________________________________________________
(Signature)
_______________________________________
(Date)
P.1
2015 Ice Cream Mooncake Voucher Order Form – Terms and Conditions
Petite Collection 玲瓏心意 <4 Ice Cream Mooncakes with 3 flavors>

Summer Berries & Cream

Vanilla

Chocolate (2pcs)
Standard Price: HK$ 308
La lumière 五光賞色 <5 Ice Cream Mooncakes with 3 flavors >

Mango

Blueberries (2pcs)

Strawberry (2pcs)
Standard Price: HK$ 348
Remark:
Classy Collection 月滿心意 <6 Ice Cream Mooncakes with 4 flavors >

Vanilla

Mango

Chocolate (2pcs)

Summer Berries & Cream (2pcs)
Standard Price: HK$ 418
Crispy Collection 圓滿臻萃 <9 Ice Cream Mooncakes with 3 flavors >

Vanilla (3pcs)

Green Tea (3pcs)

Caramel (3pcs)
*New Limited Edition Cooler Bag
Standard Price: HK$ 538
7-Star & The Moon 七星伴月 <8 Ice Cream Mooncakes with 8 flavors >

Vanilla
 Caramel Biscuit & Cream

Strawberry
 Belgian Chocolate

Cookies & Cream
 Strawberry Cheesecake

Blueberries
 Chocolate (Large)
Standard Price: HK$ 608
Les étoiles 九星映月 <10 Ice Cream Mooncakes with 9 flavors >

Chocolate

Vanilla

Belgian Chocolate

Classical Milk

Blueberries & Cream

Cookies & Cream

Summer Berries & Cream

Strawberry (Large)
*(Strawberry is embedded with TBD)

Caramel Biscuit & Cream

Strawberry
Standard Price: HK$ 618
Rainbow Collection 彩雲追月 <9 Ice Cream Mooncakes with 9 flavors >

Strawberry
 Summer Berries & Cream

Strawberry Cheesecake
 Chocolate

Blueberries & Cream
 Belgian Chocolate

Cookies & Cream
 Vanilla (Large)

Caramel Biscuit & Cream

*(Vanilla is embedded with mango sorbet)
Standard Price: HK$ 838
Deluxe Collection 金尊<8 Ice Cream Mooncakes with 9 flavors >

Strawberry

Vanilla + Summer Berries & Cream

Cookies & Cream

Caramel Biscuit & Cream + Mac. Nut

Mango

Summer Berries & Cream + Mango

Macadamia Nuts

Belgian Chocolate + Coffee
Standard Price: HK$ 1,099
La Lune 醉人圓月

COMING SOON
For the details of redemption period and location, please refer to the back page of Ice Cream Mooncake vouchers.
All photos are for reference only.
P.2
2015 Ice Cream Mooncake Voucher Order Form – Terms and Conditions
Freebies:
Thank You Gift
With purchase of Every 5 Boxes on Ice cream Mooncake (Net price
in one receipt), you can entitled to receive ONE complimentary
“Thank You Gift”( Value: HK$ 288)
Single Scoop Voucher and Ice Cream Cake Coupon
With purchase of 2 boxes or above on Ice Cream Mooncake,
you are entitled to receive One complimentary Single Scoop
Voucher and $50 ice cream cake coupon for each box
Thank You Gift includes:
 4 pcs of Häagen-Dazs™ Complimentary Single Scoop Voucher
 3 pc of Häagen-Dazs™ HK$ 10 Cash Coupon
 1 pc of Häagen-Dazs™ HK$ 50 Ice Cream Cake Coupon
 1 pc of Coffee buy 1 get 1 coupon
(Thank You Gift Vouchers are valid till : 28 January 2016)
( Value: HK$ 90)
(Complimentary Single Scoop Voucher is valid till: 26 November
2015)
($50 Ice Cream Cake coupon is valid till: 31 May 2016)
($50 Ice Cream Cake coupon is valid till: 31 May 2016)
Terms and Conditions:
1.
Vouchers will be delivered to designated commerical/residential address within 7 working days (except Saturday, Sunday, and
Public Holidays) once the order is confirmed and payment settled.
2.
3.
For urgent order processing (3 - 5 working days after confirmation of order), extra $100 should be charged.
4.
5.
HK$150 charges will be applied for any return/ reject local cheque during cheque deposit.
6.
7.
Once an order has been confirmed, it cannot be cancelled or changed and the amount paid will not be refunded.
11.
12.
13.
14.
15.
16.
17.
18.
If product is not picked up during the designated period, the order will be forfeited and will not be refund.
If the payment is settled by bank-in or cheque (cheque payable to “General Mills Hong Kong Limited”). Cheque should be
deposited to GMHK HSBC account (HSBC account no. 111-498234-001) through the cheque deposit machine after received order
confirmation from GMHK. An order reference no. provided by GMHK should be input at the customer reference column. Please email/fax the bank-in slip back to us via e-mail [email protected] / Fax No: 2956 0636.
A confirmation call will be given within 2 working days upon fax received. In case you do not hear from us, please call 2629 6175
(Mon-Fri. 10:00am-12:30pm & 2:30pm-7:00pm. Except Saturday, Sunday & Public Holiday) to confirm. Order cut-off time is
4:00pm.; orders made after 4:00pm will be considered as order made on the following day.
Discount rate is based on each individual order. Accumulation of orders or re-ordering for enjoying (previous) better discount is
not allowed.
8. Each Fax-in Order Form is for one delivery location (commercial/residential area); no delivery service for restricted areas and
outlying islands.
9. For any unsuccessful delivery due to incorrect or incomplete information provided, General Mills Hong Kong Ltd. will not
responsible for any refund or re-issue of vouchers in case the vouchers have been returned, HK$50 surcharge will be applied for
re-delivery.
10. General Mills Hong Kong Ltd. is not liable for voucher loss or other loss incurred by the customer after delivery.
All Ice Cream Mooncake Vouchers are valid till 31 May 2016.
All complimentary Thank You Gift Vouchers are valid till 28 January 2016.
All complimentary Single Scoop Vouchers are valid till 26 November 2015.
All complimentary Ice Cream Cake coupons are vaild till 31 May 2016.
All Vouchers are valid only at all Hong Kong Häagen-Dazs™ Shops.
The complimentary Single Scoop Vouchers are valid for take away only, not valid for delivery service. Dry ice is not included.
All kinds of voucher are valid only with authorized stamp, originals only. All vouchers are not valid if presented after the expiry
date.
19. Offer cannot be used in conjunction with Häagen-Dazs™Star Club Card, VIP Club Card, Privilege Card, cash coupon and any other
promotional offers.
20.
21.
22.
23.
24.
All vouchers cannot be exchanged for cash, gift vouchers or other Häagen-Dazs™ product.
All vouchers are not for resale.
All vouchers are subject to further terms and conditions, for details please refer to the back of voucher.
All vouchers are available while stock lasts.
No gift voucher may be used for any trade or promotional purposes without specific written authorization by General Mills Hong
Kong Ltd.
25. In case of any dispute, the decision of General Mills Hong Kong Limited is final.
P.3
Personal Information Collection Statement (“PICS”)
1.
Your privacy
General Mills Hong Kong Limited (we ”our” or “us”), includes: Häagen-Dazs, Wanchai Ferry, Nature Valley, Betty Crocker, Gold
Medal, Green Giant, V Pearl, respects your legal rights of privacy when collecting, storing, using and transmitting personal data and
this PICS explains our privacy practices. It is our policy to comply with requirements of the Personal Data (Privacy) Ordinance (Cap.
486) of the Laws of the Hong Kong Special Administrative Region and related codes of practices and guidance notes issued by the
Privacy Commissioner. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
Please read the following carefully to understand our policy and practices regarding how your personal data will be treated. The
policy may from time to time be revised or changed where we deem necessary.
“Personal Data” means any personally identifying information or sensitive data (such as Names, Gender, Personal ID, Date of Birth,
Address, Telephone number, Email address, VIP Club number, Marital status, Education level, Income, Office address)from which it is
practicable for the identity of an individual to be ascertained.
2. Purposes for which General Mills Hong Kong Limited will use your Personal Data
General Mills Hong Kong Limited will collect your personal data when involve in Marketing promotion, marketing/ product research,
customer service, making purchase or our VIP enrollment program .
Such personal data provided by you will be used by General Mills Hong Kong Limited for the purposes of:
i.
providing you with news, notices and other communications of General Mills Hong Kong Limited ;
ii. enrollment into and maintaining your membership;
iii. communicating to your entitlements and privileges ;
iv. notification of any amendment to the membership program;
v. relationship building;
vi. verification of your identity;
vii. handling and following up calls, confirmations, enquiries and complaints;
viii. meeting the requirements to make disclosure to any governmental authority in Hong Kong under the requirements of any law binding
on General Mills Hong Kong Limited;
ix. to enable General Mills Hong Kong Limited to better understand the demographics of our Customers.
3. Use of Data in Direct Marketing
General Mills Hong Kong Limited intends to use your personal data for direct marketing purposes, and we may not so use your
personal data unless we have received your consent (which includes an indication of no objection) for that purpose. We shall use your
personal data for marketing the following products and services:
i.
any products promotion, new promotional offers, marketing/ products research of General Mills Hong Kong Limited;
marketing promotions, new product launch and other promotional offers, PR events, shop opening events, marketing rewards
programs, birthday celebration offers, food sampling, in store promotion updates related or offered by General Mills Hong Kong
Limited.
4. Disclosure
In cases where General Mills Hong Kong Limited do collect personal data from you, we will:
i.
tell you that we are doing so and use that we will make of such personal data we collect;
ii. where relevant, give you the opportunity to object to use of your personal data in direct marketing;
iii. tell you how we will store your personal data and how you can review, change and delete the personal data we have stored.
5. Security
Except as mentioned in paragraph 4 above, your personal data, however stored, will be accessed only by our employees or service
providers who are authorized to do so. Employees and services providers designated to handle personal data will be instructed to do
so only in accordance with this PICS.
6. Retention of Data
General Mills Hong Kong Limited will keep your personal data only for as long as necessary to fulfill the purpose of which data was
collected. We may also retain archived personal data for statistical purpose.
Personal data which is no longer required will be destroyed.
7. Acknowledgement
By signing the Terms and Conditions, you have indicated your understanding of the agreement to the above provisions.
8. Contact us
The person whom requests:
i.
for access to data or correction of data;
ii. for general information regarding our policies and practices with respect to personal data;
iii. about the kinds of personal data that we hold
Is as follows by:
Customer Services Hotline: 2629 6116(Häagen-Dazs)/2838 8038(Wanchai Ferry, V Pearl)/ 2629 7766(Nature Valley, Betty Crocker,
Gold Medal, Green Giant)
Email: [email protected](Häagen-Dazs)/
[email protected] (Wanchai Ferry, V Pearl)/
[email protected] (Nature Valley, Betty Crocker, Gold Medal, Green Giant)
Office hours: Monday to Friday, 9:00am to 6:00 pm
P.4
2015 Ice Cream Mooncake Voucher Order Form – Mooncake Redemption Locations
Petite
Collection
玲瓏心意
La
lumière
五光賞色
換領日期及地點
Redemption dates and locations
⌂ 中環蘭桂坊德己立街 24 號地下
G/F, 24 D'Aguilar Street,Lan Kwai Fong,
Central
油麻地窩打老道 23 號 YMCA 九龍會所
活動樓地下
(城景國際酒店旁)
G/F, Activity Building, Kowloon Centre,
YMCA, 23 Waterloo Road, Yau Ma Tei
(adjacent to the CityView Hotel)
九龍灣 MegaBox 5 樓, 實惠對出(免費
穿梭巴士往返港鐵九龍灣站, 靠近恆生
中心)
5/F, MegaBox, Kowloon Bay, next to
Pricerite (Free Shuttle bus at Kowloon Bay
MTR Podium, next to Hang Seng Tower)
沙田正街 3-9 號希爾頓中心地下展銷位
G/F, Hilton Plaza, 3-9 Sha Tin Centre
Street, Sha Tin
⌂ 荃灣綠楊坊 1 樓 F1 店
Shop F1, 1/F, Luk Yeung Galleria, Tsuen
Wan
⌂ 將軍澳東港城 2 樓 A 區
Area A, Level 2, East Point City, Tseung
Kwan O
⌂ 馬鞍山新港城中心 2 樓 2093 店
Shop No. 2093, Level 2, Sunshine City
Plaza, Ma On Shan
換領日期及地點
Redemption dates and locations
銅鑼灣富豪香港酒店 3 樓維多利亞廳
Victoria Room I, 3/F, Regal Hongkong
Hotel, Causeway Bay
北角英皇道 665 號北角海逸酒店地庫一
樓海逸廳
Harbour Plaza Room, B1/F , Harbour Plaza
North Point,665 King's Road, North Point
油麻地窩打老道 23 號 YMCA 九龍會所
活動樓地下(城景國際酒店旁)
G/F, Activity Building, Kowloon Centre,
YMCA, 23 Waterloo Road, Yau Ma Tei
(adjacent to the CityView Hotel)
九龍灣 MegaBox 5 樓，實惠對出 (免費
穿梭巴士往返港鐵九龍灣站，靠近恆生
中心)
5/F MegaBox, Kowloon Bay, next with
Pricerite (Free shuttle bus at Kowloon Bay
MTR Podium, next with Hang Seng
Tower)
沙田正街 3-9 號希爾頓中心地下展銷位
G/F, Hilton Plaza, 3-9 Centre Street,
Shatin
⌂ 荃灣蕙荃路 22-66 號綠楊坊 1 樓 F1
店
Shop Unit F1, 1/F, Luk Yeung Galleria,
No.22-66 Wai Tsuen Road, Tsuen Wan
⌂ 屯門 V city MTR 層 M-53 號店
Shop M-53, MTR Level, V city, Tuen Mun
Classy
Collection
月滿心意
Crispy
Collection
圓滿臻萃
7-Stars &
The Moon
七星伴月
Les
étoiles
九星映月
Rainbow
Collection
彩雲追月
Deluxe
Collection
金尊
La
Lune
醉人圓月
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2015 年 9 月 11 日至 9 月 23 日 11 Sept – 23 Sept, 2015
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2015 年 9 月 15 日至 9 月 27 日
15 Sept - 27 Sept, 2015
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⌂ Häagen-Dazs™專門店，其他為臨時換領站。
換領時間: 中午 12 時至晚上 9 時.
換領地點或有機會作出修改/增加, 查詢最新換領地點, 請致電顧客服務熱線或瀏覽 www.haagen-dazs.com.hk
P.5
Häagen-Dazs™ Club member bonus points top up form^
2015 ice cream mooncakes ordering details
Name of member: ____________________________
Membership number : ____________________________
Email address: ____________________________
Contact number : ____________________________
Total price of order: ____________________________
Attention:
．All special and designated clients (including corporate clients, or clients that order products using fax), if you wish
to have the bonus points earned from this transaction to be put in your member account, please provide us with the
following information: membership number, email address, contact number and the amount of this transaction.
Once the related member bonus points are confirmed, they will be put into your membership account within 30
days. Members are suggested to log into our website or downloaded the mobile app to view the bonus point
record. If the related bonus points are not confirmed 40 days after the transaction, we will assume they have
expired and will not be accepted.
．Each purchasing record form is only for one membership account. All related purchases will be counted according
to the level of membership.
．If you wan to enjoy more Häagen-Dazs™ Club member offers, please download " Häagen-Dazs™ HK " mobile app.
on 22nd July, 2015.
．Please visit Häagen-Dazs™'s official website (Hong Kong) for more related details on the terms and conditions of
the Häagen-Dazs™ Club membership scheme and offers.
．If there is any discrepancy and change, consumers will not be given any prior notice. General Mills Hong Kong Ltd.
reserves the right of final decision in case of disputes.
^For designated clients only
Register now to become Häagen-Dazs™ Club member and enjoy exclusive member privileges!
The new Häagen-Dazs™ Club will be officially launched on 30th May, 2015. Now we sincerely invite you to download Häagen-Dazs™ Club
nd
APP (Electronic member card) on 22 , June 2015 to become Häagen-Dazs™ Club member and enjoy all the special member privileges.
You will be able to receive the latest information, exclusive privileges and spectacular experience. You will be the first ones to enjoy all the
special offers brought to you by Häagen-Dazs™ Club.
P.6
Download now to enjoy member privileges
1) For first time registration, please search "Häagen-Dazs™ HK" at App Store/Google Play(Android 4.0+ and iOS 8.0+) to
become a member
2) After downloading the app, please choose "Register ". Use email address as user name
3) After entering personal information, click "confirm", you will receive a confirmation email within 15 minutes. Then open
the email to activate the account.
4) After confirmation, you will receive a membership number, it means the account activation process is completed. The
membership account can be used.
Below are the new member schemes and privileges ^:
Red Card
Silver Card
Gold Card
Requirement
Free registration online or by
using APP
Consumption ≥500pts in one day or
≥1000pts in 3 consecutive months
Consumption ≥1000pts in one day
Membership Validity
Permanent
2 Years
2 Years
Points Expiry date
3 months
2 Years
2 Years
Upgrade/Shifting Terms
Upgrade to Silver Card
Consumption ≥500pts in one day
or ≥1000pts in 3 consecutive
months
Renewal
Consumption ≥1000pts within 2
years
Upgrade to Gold Card
Consumption ≥1000pts in one day
Consumption ≥3000pts within 2
years
Downgrade to Red Card
Consumption ≤999pts within 2years
Renewal
Consumption ≥3000pts within 2
years
Upgrade to Gold Card
Consumption ≥1000pts in one
day
Downgrade to Silver Card
Consumption ≤2999pts within
2years
Points*
HK$1=1pt
HK$1=1pt
HK$1=1.5pt
Discount*
Not Available
8% off*
12%off*
Cash Dollar*
Not Available
Birthday Offer*
(within birthday month)
Not Available
Enjoy 20%off (once) and double bonus points (first transaction)
Welcome Gift#
√
√
50pts = Cash Dollar $1*
√
*Silver Card and Gold Card member discount and offers will be valid according to the original date of membership activation,
but do not include festive items (Ice cream mooncakes, ice cream fondue etc.). Membership offers cannot be used in
conjunction with cash vouchers or other promotional offers
#All welcoming electronic coupons are for designated products only, and will be sent within 72 hours. please enquire our staff
for more details.
^Terms & Conditions:
．Every individual is eligible to ONE membership only. If you upgrade to Gold Card member, your Silver Card will be forfeited;
member card privileges and scheme are only valid in Häagen-Dazs™ stores in Hong Kong.
．When Red Card members have accumulated a certain amount of bonus points, they will be upgraded to become HäagenDazs™ Silver Card or Gold Card members automatically. All the related bonus points will be reset. For example, when Red Card
members have earned certain bonus points in one day, they will be upgraded to become Silver Card or Gold Card members.
After the upgrade, the bonus points in their original cards will be reset
P.7
．Offers and bonus points for Silver and Gold Card members will be valid on the date the membership is activated, and will
expire on the last day of the month of the membership's expiry date. Bonus points for Red Card members are only valid in the
first three months after membership is activated.
．When Silver Card members have accumulated a certain amount of bonus points, will be upgraded to become Gold Card
member automatically and the Silver Card membership will be cancelled. The bonus points of the corresponding Silver Card will
be transferred, and will expire according to the expiry date of the Silver Card membership
．Some of the member offers (Including Cash Dollar and welcoming electronic coupons) can only be enjoyed by users of
Häagen-Dazs™ Club App (Electronic member card)
．All special and designated clients (including corporate clients, or clients that order products using fax), if you wish to have the
bonus points earned from this transaction to be put in your member account, please provide us with the following information:
include membership number, email address, contact number and the amount of this transaction. Once the related member
bonus points are confirmed, they will be put into the membership account within 30 days. Members are suggested to log into
our website or downloaded mobile app to view the bonus point record. If the related bonus points are not confirmed 40 days
after the transaction, we will assume they have expired, and will not be accepted
．Each purchasing record form is only for one membership account. All related purchases will be counted according to the level
of membership
Häagen-Dazs™ HK VIP Club Terms and Conditions
1. Customers can now download the app " Häagen-Dazs™ HK" on their smartphones, or register online to become a member,
and start the Spectacular Journey of Häagen-Dazs™.
2. Card members, upon purchase of designated products at any Häagen-Dazs™ store in Hong Kong, can earn reward points at the
rate of: Silver card: HK$1= 1point, Gold card HK$1= 1.5point. This may not be applicable to promotional products. Members
must spend more than HK$1 on designated products in order to earn the reward points。
3. Each member is only allowed to have one membership, which will be verified by email address and phone number. We will
not accept the application if we have determined that the same email or phone number has been used for registry before. Once
the email address is verified, it may not be amended.
4. Membership offers and reward points scheme are only limited to Hong Kong.
5. Member privileges (Including member discounts, birthday offers, Cash Dollars etc.) can not be used conjunctionally with
buying of vouchers, ice cream moon cakes, ice cream fondue and all other designated and promotional items; and are bounded
by the related terms and conditions.
6. If reward points are not redeemed before the date of expiry/card expiry, the remaining reward points will be cleared.
7. When VIP card members have earned enough reward points within a certain period, they will be upgraded to Silver or Gold
card automatically.
8. If Silver card members have earned enough reward points within a certain period, they will be upgraded to Gold card
automatically.
9. Membership applicants are obliged to provide all required information on the application form and other personal
information for our company. If they are unable to provide the above information, our company may not be able to process
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their application and this may jeopardize members from enjoying the member benefits. Applicants may refuse to provide the
above information, but our company will not guarantee a successful application.
10. Members must agree to provide true, accurate and complete information about themselves on the application form.
11. If any information provided is not up to date, members are required to present identification in person to ensure their
membership rights are guaranteed.
12. Members agree to receive informational and or marketing emails, SMS, mobile apps and mails from our company unless
members unsubscribe from receiving the above through written consent.
13. Our company will not be held liable for any legal liability, complaints or compensation resulting from members' failure to
update their personal information.
14. Members' membership level is counted according to members' purchases (after reimbursement) within a certain period of
time. If members do not purchase up to a certain amount or, after reimbursement, does not meet a certain level of our
membership requirement, our company reserves the right to downgrade or cancel the membership and its related discount and
benefits. Under this circumstance, our company reserves the right to deduct or charge any reasonable administration fee.
15. For any personal data update, please visit https://www.haagen-dazs.com.hk/MemberSite
16. Membership offers cannot be used in conjunction with cash vouchers or other promotional offers.
Membership Reward Points Terms and Conditions
Earning Reward Points
1. Qualified members can gain reward points upon purchasing designated products at Häagen-Dazs™ stores in Hong Kong.
Accumulation of bonus points does not include purchasing with vouchers, Cash Dollars or any other designated products.
2. Membership of Gold and Silver Card is valid for 2 years, and its reward points are also valid for 2 years. Reward points for VIP
card are only valid in the first three months after membership is activated.
3. Members are entitled to earn reward points upon purchasing products (there is exception on certain products) at HäagenDazs™ stores.
4. Any non-redeemed reward points for Silver and Gold card members will be cleared once the membership is expired. All
bonus points will not be reissued.
5. Häagen-Dazs™ Club will notify members one month before expiry date of membership through email and Häagen-Dazs™
mobile app about the soon to be expired reward points and the expiry date, in order to facilitate members to redeem
reward points promptly.
6. When members are upgraded or downgraded to a different card level, the reward points will be transferred to the new
membership card, and will be bound by the new membership's terms and conditions. The reward points will be expired on
the last day of the original membership's expiry date.
7. 7. If members have renewed the membership successfully, the reward points of the previous membership will be expired on
the last day of the previous membership's expiry date.
8. The redeemed bonus points, including using part of or all of the bonus points to redeem or buying of any products, will not
be reimbursed or refunded.
9. If our company suspects any reward points were earned by unlawful, dishonest methods or earned not according to the
conditions of our company, we reserve the rights to deduct the reward points from the membership account.
Redeem Reward Points.
1. Each valid receipt may only be recorded as one member's benefits and reward points.
2. Reward points cannot be exchanged for cash or sold, and are strictly not transferable.
3. Redeemed reward points will be deducted from members' accounts immediately. Redeemed reward points are not
refundable.
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4. Products that are redeemed or purchased using reward points cannot be refunded or exchanged.
5. Only Silver and Gold card members are allowed to redeem reward points for Cash Dollars.
Mobile APP
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The use of Häagen-Dazs™ Club mobile app requires applicable devices and WiFi network. We suggest you to use high speed
WiFi network. Members may therefore be charged by their internet service provider. General Mills (HK) Limited will not be
responsible for any inaccuracy or delay of notices that are caused by disturbances to internet video calls, disconnections of
transfer, or problems of transfer delays.
Disclaimer and limitation of liability : We will not be held responsible if any of the following happen during the use of
Häagen-Dazs™ Club mobile app: interrupted telephone conversation, delay, malfunction, error or total or partial loss of
transferred information, virus infections or other damaging factors, damage to users' mobile phones etc. Therefore,
members are responsible for equipping themselves with adequate protection, and data and information backup devices.
General Mills (HK) Limited will not be responsible for checking or guaranteeing the functions or accuracy of any software
that is used to connect to this app.
We will offer electronic coupons through Häagen-Dazs™ Club app irregularly, the related electronic coupons (Including
welcoming gifts, etc.) can only be enjoyed by valid members using the mobile app
Please visit Häagen-Dazs™'s official website (Hong Kong) for more related details on the terms and conditions of the HäagenDazs™ Club membership scheme and offers.
If there is any discrepancy and change, consumers will not be given any prior notice. General Mills Hong Kong Ltd. reserves the
right of final decision in case of disputes.
For any enquiry, please call our customer hotline at 2629 6116 (Mon-Fri 9:30am- 12:45 noon and 2pm-6pm, not applicable on
public holidays)
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