national winner, 2010

April 2, 2010 Dear NACURH; We are excited and honored to present Ms. Michelle Dunn’s bid for the NACURH President of the Year Award. Michelle is currently the Executive Director of the Residence Hall Association here at Salem State College, and true to her title, personally directs every aspect of our organization. Her detail and skill is impeccable, and we have collectively never worked with anyone who inspires us to go above and beyond as much as she does. We have asked her to put into her own words within this bid what this year has been like for her, as we believe her voice is important in this process. Over the last year, thanks to Michelle, RHA has already had numerous well‐received campus‐wide programs, two highly attended advances, and numerous advocacy efforts on behalf of our resident students. Of course everyone helped to make these events successful, but without Michelle’s leadership no one would known what to do, and the initiatives would not have gotten off the ground. Michelle’s attention to detail, extensive time management skills, and constant motivation of everyone ensures that everything is covered down to the placement of balloons, mapping out of floor plans, and exclamation points on the sentences. They say “greatness requires sacrifice” and the greatest leaders certainly do exemplify that statement. Michelle Dunn is the embodiment of an over achiever (in a positive way) and she manages to still be successful in all aspects of her life. She excels as a student with her high GPA and role as an Academic Mentor, inspiring first year students to achieve their best. She stands out as the Executive Director of RHA, particularly as this is her second year ‐ she’s not resting on her past, but continues to try new things and achieve better results. In a crowd of sheep, Michelle is our shepherd ‐ guiding and leading us gently at times, and pushing harder us to achieve our potential. Whether it is forcing us to think critically about campus issues, or making sure we focus on developing service projects to make an impact beyond our residential community, she pushes us to be better. Michelle is a great leader who is dependable and trustworthy, has always been someone that we can rely on if we ever need help in our positions or are stuck in any type of personal predicament. In her two years as Executive Director, Michelle has proved that an organization is only as good as the people in it. Last year was a rebuilding year for RHA. This year, due to Michelle’s leadership, our RHA has become one of the most respected organizations on campus, demonstrating how she has truly become a pillar of leadership this year. We are not worried about Michelle graduating this year— we know she will succeed in whatever she attempts, and she has molded our undergraduates into powerful leaders who, will be ready to take on the leadership she has role modeled. We hope you can see that there can be no better President to be named President of the Year than Michelle Dunn! With excitement and honor, Toni Scibelli Director of Administration Brittany Perez RHA Executive Director‐Elect Chris Phillips Atlantic Hall Katie Magnan Bates Complex Jude Zephir Director of Programming Chuk Umeh Director of Public Relations Stephen Fiore NCC Kayla Cardoso Bowditch Hall Deloris Lucas Bowditch Hall Sarah Henrich Bowditch Hall Jessica Claflin Atlantic Hall Emily Mercer Atlantic Hall Graham Fallon Atlantic Hall Amanda Rossi Bates Complex Andrew Taverna Peabody Hall Benjamin Skelic Peabody Hall Lindsay Peck, NEACURH Director 2007-2009
Salem State College Assistant Resident Director, Past RHA Advisor
NACURH Gold Pin Recipient; NEACURH Silver Pin Recipient
"Michelle's growth as a leader in the past year has helped RHA to thrive as the strongest student group on campus. Her passion and commitment to all things RHA has not only built the organization up, but also the student leaders within it. Michelle's impact on the residential community, both here at Salem State as well as within NEACURH/NACURH, shows how she has fulfilled her true potential. Constantly empowering students to talk about advocacy issues on campus, Michelle helps us to understand how we can use our voices to change the world we live in, no matter how high the stakes. Her personality and leadership inspire others to dedicate themselves, do better, and learn more." April 2, 2010 Dear NACURH, I am humbled to submit this bid for NACURH President of the Year. I find it challenging to talk about myself, particularly as to why I should win an award over others, since I believe everyone should be getting recognition for the work they do. When I was approached by our NCCs and advisors, my first reaction was “what the heck?” because I feel as though I do the work that every President does. After further conversations, they convinced me to put myself out there for your consideration. I am honored to have the support and recommendation from my entire executive board and general body to submit for this award. This is actually my second year as President (we refer to this position as Executive Director). In my first year, I focused on rebuilding the organization from the previous year. I was excited to run for the position this year to bring the organization to a new level and build upon what I had done my first term as Executive Director. It has not been without challenges. Due to some family medical emergencies, in August I found myself somewhat set back. In addition, as someone who has to pay partially for school and work three jobs, I have had to force myself to manage my time effectively. There have been several shifts on our Executive Board which has required me to take on additional work that I would normally not have had to do. This has only strengthened my resolve as Executive Director, to make sure that I take all that I learn from these various roles (assuming other RHA Executive responsibilities, sitting in on NRHH boardrooms, and taking on NRHH Executive responsibilities) and apply what I learn to the work I do with the RHA Associate Council. With all of this going on, my passion for RHA has not faltered. As a senior, I also find myself working tirelessly to apply for graduate programs for the following academic year and reflecting with fondness on my time with RHA. This past year, not only have I served as RHA Executive Director, but I am also the Inductions and Membership Chair for the Omega Zeta Epsilon chapter of NRHH, an Academic Mentor in the first year residence halls, a Desk Receptionist, a Campus Police Security Staff member, and a Project Coordinator for Academic Affairs. All of these experiences have enhanced my ability to connect with resident students, inspire others academically, and show my love for Salem State College. It hasn’t always been easy to balance, but I feel I have been very good at successfully accomplishing all that I have set out to do. As Executive Director this year, I have worked to create a “Whole Leader Market”, striving to achieve values similar to those that the Whole Foods Market company was founded on: showing how much I care about my community through my actions; creating win‐win situations for both administration and students; supporting my team’s happiness and excellence; satisfying and delighting our members and constituents; and ensuring that RHA programs, events, and services are of the highest quality. In the same way that Whole Foods has a vision for their company, so have I tried to create a reality out of my vision for RHA. I believe, and others have commented, that RHA has flourished this year in ways that are significant and impactful. With over 35 members regularly attending meetings, attendance at programs higher than ever, and the administration responding quickly to our requests for change, RHA has made a huge difference for our residential students. I have also worked to more closely integrate our NRHH chapter with RHA, to more significantly impact our resident student constituents. I hope you will see how this has been demonstrated through my work as Executive Director. Through the ups and downs of this past year, RHA has not stopped being a passion of mine and a place in which I can find solace. I believe that an Executive Director/President needs to focus directly on the needs of their organization, and do whatever it takes to Kelli Raker, Atlantic Hall Resident Director
ensure the organization and it’s members success. I would be honored if you could see Salem State College
my passion and our organizations success this “I have had the joy of working with Michelle since she transferred to year and recognize me with the NACURH Salem State her sophomore year. Having seen her step into the President of the Year award. roles of Treasurer, President of Community Council and then onto Executive Director of RHA, I have constantly been impressed with Sincerely, Michelle’s maturity, initiative, and responsiveness. She always has her heart in the right place while her mind is working overtime to accomplish more than other students. Over the past three years, Michelle Dunn Michelle’s dedication to the residential students has improved not RHA Executive Director only RHA as an organization, but also the Department of Residence Salem State College Life as we look to open a new residence hall this year.” Graham Fallon, Atlantic Community Council President
Michelle is a leader with great dedication, passion, and full of enthusiastic pride as she represents RHA. I have been a part of the group since Fall of 2008, and I have enjoyed working with and getting to know Michelle. I have seen the hard work and effort she puts into her duties, in addition to all her other commitments at SSC. In my own perspective, she is definitely one of the greatest and finest leaders I have ever worked with. EDUCATION Bachelor of Sciences in Psychology, GPA 3.578, Salem State College Completed coursework towards a BS in Psychology, Merrimack College Academic Mentor, Residence Life, Salem State College •
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May 2010 2006 ­ 2007 August 2009 ­ Present RELATED EXPERIENCE Provide peer counseling to first year resident students on academic and transition concerns. Assess student needs and design active and passive initiatives to meet departmental learning outcomes. Develop educational programs designed to support and empower students in achieving academic success. Assist students in problem solving and identifying solutions to academic challenges. Executive Director, Residence Hall Association, Salem State College •
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May 2008 ­ Present Serve as representative voice for 1,500 students in matters and concerns related to campus living. Oversee and direct a seven member Executive Board and 40 member Associate Council. Facilitate weekly meetings, develop leadership training initiatives, and implement campus‐wide events. Represent the institution at regional and national meetings of student leaders. Inductions/Membership Chair, Omega Zeta Epsilon, Salem State College May 2009 – Present • Coordinate application process, selection, and induction of members to the Omega Zeta Epsilon chapter of the National Residence Hall Honorary • Coordinate “Of the Month” awards during summer months while organization was in transition. • Design and implement a “New Member Community Service Day” initiative as part of the application process. Project Coordinator, Academic Affairs, Salem State College September 2007 ­ Present • Answer phones and respond to student and faculty/staff questions and concerns. • Complete various administrative projects and tasks as assigned. • Provide student perspectives to departmental staff on issues related to academic policies. Security Staff, Campus Police, Salem State College September 2008 ­ Present • Provide security and assist in managing crises at large‐scale campus events and activities. • Enforce campus policies and event guidelines to ensure safety of students. ADDITIONAL LEADERSHIP EXPERIENCE Resident Director Search Committee, Salem State College Learning Commons Design Task Force, Salem State College Summer Resident Assistant, Salem State College Tour Guide, Admissions Office, Salem State College NEACURH Sub­Regional Host Committee, Salem State College Atlantic Hall Community Council President, Salem State College December 2009 ‐ Present December 2009 – Present May 2009 – August 2009 May 2009 – August 2009 Spring 2009 September 2007 – May 2008 AWARDS & HONORS March 2010 March 2010 March 2010 January 2010 February 2009 May 2009 May 2009 April 2009 October 2009 November 2008 May 2008 May 2008 May 2008 NEACURH President of the Year NEACURH Two Year Service Pin NEACURH Antler Society Who’s Who Among College and Universities Psi Chi Psychology National Honor Society Residence Hall Association Executive Board Member of the Year National Residence Hall Honorary Outstanding Leadership Pin Salem State College Citizenship Award Salem State College Viking Spirit Award NEACURH Case Study Winner Residence Hall Association Member of the Year Residence Hall Association Bronze Pin National Residence Hall Honorary, Nu Class Recipient Recipient Inductee Recipient Inductee Recipient Recipient Recipient Runner‐Up Recipient Recipient Recipient Inductee Lindsay Thompson, Salem State College Residential Academic Specialist
SAACURH 2008 Regional Conference Staff
"Michelle has a genuine enjoyment for being involved and being a leader. She has an impeccable ability to lead others in a way that they feel empowered and able to become a leader themselves. She understands her commitment to her organizations, while also understanding her limitations." One of the Residence Hall Associations pillars, COMMUNITY, has meant a lot to me as RHA Executive Director. I transferred out of an institution that really lacked any sort of togetherness with no real way to get involved. In leading RHA, my goals beyond fulfilling my standard position requirements have been to build more community in the organization, in each individual residence hall, and on the campus as a whole. One of the first things I focused on this year was re­implementing the Liaison Program by assigning Executive Board members to act as Community Council liaisons. Together, we established that each E‐Board member must attend two Community Council meetings per month, in addition to any major programs, for their respective halls. This has provided the Community Councils a resource at their finger tips, and helps them develop relationships and become more comfortable with the E‐Board Members. As Executive Director, I have coordinated two “Advances” (one in the Fall and Spring) where the entire RHA organization has come together to participate in team building, leadership training, programming seminars, and tons of icebreakers! The point of the Advance is to not only build the general body’s leadership abilities, but to help them foster a community among their peers. I feel that the main purpose of RHA is to give people a close knit group of students to work with to make change, and the Advances are crucial in that piece. This is the first year that we have completely opened up both Advances to ALL community council members and not just the representatives to the weekly RHA meetings. As Executive Director, I felt it was important to foster leadership in as many students as possible while also creating a time when the entire RHA network could bond and develop relationships. This change was hugely successful and all the evaluations noted how much they appreciated being invited! In fact, more of them than ever come to weekly RHA meetings! This year, as a new initiative, I worked with my Executive Board and the Department of Residence Life to implement a new RHA sub­group known as the “Weekend Warriors” that focuses primarily on programming on the weekends to foster more of a campus community for our resident students. RHA has allocated a budget for Weekend Warriors, which matches funds provided by the Department of Residence Life. The group falls under the RHA umbrella in the same way that our NRHH chapter does. The hope is that with our college moving towards being a primarily residential campus, there needs to be programming and activities on the weekends for those residents who choose to stay and this group will meet that need. An important role that a President/Executive Director plays is to RECOGNIZE the hard work of individuals on campus, and help motivate them to continue the work they are doing. My involvement in NRHH was expanded this year, as one of our executive members resigned at the beginning of the summer, and I volunteered to serve as OTM Chair for three months until we were able to elect someone in September. During that time, our chapter won more Summer OTMs regionally and nationally than any other year. As the Inductions and Membership Chair for NRHH, I proposed and designed a new induction requirement in which applicants must attend a mandatory “New Member Community Service Day” in order to be considered for membership. The initiative was a huge success and allowed our chapter to reaffirm its commitment to service and our community! During the fall semester, I coordinated a Card‐Making Project for Soldiers Overseas and this spring I coordinated a trip to the “Plummer Home for Boys” (a local home for disadvantaged youth) to do yard work and beach clean up. As RHA Executive Director, I have included the “Passing of the Moose” in our weekly meetings to recognize individual efforts, coordinated an end of the fall semester awards reception at an off‐campus restaurant for our members, and further developed our “RHA Booty” program where members earn tokens for above and beyond efforts (which can then be traded in for prizes at the end of the year). These efforts include signing up for additional program shifts, setting up/breaking down the meeting room, sharing weekly leadership quotes, etc. At our End of the Year Recognition Ceremony, held in a few short weeks, I have opened up invitations to all members of Community Councils across campus and not just those who attend RHA and have implemented a new award called the “MVP Award” for Community Council members who may not be involved in RHA directly, but are making huge impacts in their own halls. Recognizing is so close to my heart due to the impact I have seen it make in NEACURH that I worked with our RHA to create a new Director of Recognition position on the Executive Board, the to help increase our campus efforts. During our Summer Advance and Fall Advance, I led discussions with our Executive Board and our General Body around on­line presence, behavior on and off campus, and general decorum to help everyone understand how important their role as leaders on campus was. Since RHA has shown how seriously they treat these issues, we have gained increased respect this year from our administration and student constituents. As RHA Executive Director, I believe strongly that academics should be a priority for student leaders. As a result, I led discussions this year with our Executive Board and RHA Associate Council to add a minimum semester GPA requirement in addition to our cumulative GPA requirement. This helps ensure that leaders do not allow their academic studies to lapse while they are involved. This new policy was approved unanimously by our Associate Council after several long and thoughtful discussions. As the elected voice of the students on my campus, ADVOCACY is close to my heart in terms of my responsibilities as Executive Director since it is the voice of students that creates change. This year there have been a number of student concerns at Salem State College which RHA has stepped in to advocate for. These have included: • During the fall semester, I worked with the President of the college and the Vice President of Student Life in order to extend the hours of the bus schedule so that students on our South Campus could be brought back and forth from Central and North. The hours were originally cut short due to budgetary issues. In consideration of safety concerns and student outcry, I pursued the issue. After working with the Community Councils to develop petitions signed by the residents, and meeting with the administration we succeeded in making changes for the spring. • Recently, two residence halls that are located on our Central Campus had their names changed without an open, transparent process in place for resident students to be involved. On behalf of RHA, and numerous upset students I took the concerns to the President of the college to reinforce the role that RHA plays in student life in the future. The administration recognized the role of the organization in regards to future decisions impacting students. • With parking a continued concern on campus, I have been advocating for continued study and action to address the issue. I have had several meetings with upper‐level administrators to express student concerns and questions, and as a result I am leading RHA in developing a Parking Task Force to make suggestions for improvement and new parking options, particularly important with the addition of a new residence hall on campus. • Throughout the fall semester, our student staff expressed concern that our ambulance company was not addressing situations appropriately. I met with the Police Chief to speak with him about the safety concerns that I had and brought him information presented to me by students and Resident Assistants. The Chief took our issues and worked with the company Director to ensure that EMTs were demonstrating respect and appropriateness. • I was recently named as one of two students to serve on the Learning Commons Design Task Force to provide the residential perspective for the design of a new library and learning commons and have been meeting with faculty, administrators, and staff to begin this significant project. • During Spring 2010, I created and appointed RHA members to a Dining Task Force to research what students want and need as dining plan options since the campus is building a new dining hall. By giving this project directly to the members, I helped empower them to find their own voice and speak on behalf of their constituents. This information has now been provided to our Dining Service provider to help them in developing a plan for Fall 2010. • I am currently serving as the student representative for the Resident Director Search Committee as we look to fill several vacancies for the 2010‐2011 academic year. • Ensured RHA representation at the College’s “Massachusetts State House Day” in April where 3 Student Government Association leaders and 4 RHA leaders were in attendance to advocate for university status and sending 4 RHA representatives to the Board of Higher Education Leadership Conference to advocate for student rights and resident concerns. Kathleen M. Neville, NACURH Conference Resource Consultant 2001-2004,
Salem State College Director of Residence Life, Past RHA Advisor
NACURH Gold Pin Recipient; NEACURH Silver Pin Recipient
If lucky, every ten years or so, we are afforded the opportunity to work with a student leader who “gets it”. Michelle is this leader. She makes a difference, she empowers other students, and she educates her peers so that they too can reach their own true leadership potential…. Michelle understands the purpose and mission of higher education and her leadership has inspired our RHA to become an active, intelligent and caring group of students that strive to enhance their living ­ learning experience. Michelle is the role model that other students aspire to be and that college administrators enjoy working with. Michelle is a leader that represents the needs and voice of the students living on campus and then collaborates with the administration in order to discover new solutions to campus issues. Michelle is the student who models academic success & encourages others to make choices that support their educational aspirations as well. PROGRAMMING has been another area that I have focused on with my Executive Board this year. One of my major goals was to see RHA offer a wider variety of large scale programs, in addition to more service programs. Julie Herro, RHA Co-Advisor
Salem State College
NACURH ‘08 Conference Staff
"Michelle truly embodies the phrase “caring leader”. Every I am proud to say that we doubled attendance at our major programs throughout the year. move she makes as RHA Due to some personal circumstances, our Director of Programming was not able to follow President is done with the through with planning and coordinating RHAs major event, the “Snow Down” which utilizes resident students in mind. She our entire Campus Center and is one of the most well‐attended traditions on campus. Over truly advocates for their needs the winter break, and during the first three weeks of the semester, I stepped in and and makes sure that the organized the entire event including ordering supplies, planning layout and set up, administrators at Salem State coordinating volunteers, and managing the event throughout the night. In March, as part of College include residence hall Women’s History Month, I co‐organized a Women’s Awareness Week consisting of students in their planning ­ educational movie nights and discussions culminating in a Coffeehouse to benefit a local from bus scheduling, to meal women’s shelter. I have also motivated our organization to develop intentional programs plans, to changing building around critical issues, be it diversity and awareness (our “Don’t Use the R‐word” names ­ every RHA should have campaign) or the environment (our Earth Day Extravaganza). someone like Michelle Dunn on their executive board." I have been honored to have become involved with NEACURH and NACURH during my time as Executive Director. While I feel strongly about my focus needing to be on my own campus, I have worked to stay connected regionally and nationally in the following ways this year: Conference Attendance: NACURH 2009 at the University of Arizona NEACURH 2009 at Rensselaer Polytechnic Institute Sub Regional Meeting Spring 2010 at the University of Connecticut NEACURH 2010 at SUNY New Paltz NACURH 2010 at UC San Diego Involvement: Active on the NEACURH President’s Listserv Presented “Leadership Networking” at NACURH 2009 Stepped in to serve as NRHH Representative for Salem State College at NACURH 2009 Wrote Monthly Moose Calling article in Summer 2009 & February 2010 edition Represented NRHH Chapter in the NRHH Boardroom at NEACURH 2009 Represented Salem State in President’s Boardroom and presented a program titled “Catch a Falling Star” at NEACURH Mini No‐Frills 2010 Written 4 campus winning OTMs, 2 regionally winning OTMs, and 1 nationally winning OTM for the 2009‐2010 academic year Submitted program proposal and will represent NRHH at NACURH 2010 Recognition: June 2009 August 2009 March 2010 National Executive Board Member of the Month Regional Executive Board Member of the Month 2 Year Service Pin and Induction into NEACURH Antler Society Awarded NEACURH President of the Year The opportunity to continue attending conferences this year has definitely made me a better Executive Director, as I’ve been able to network with and learn from other leaders in the region and nation! Two years ago, at the meeting where I was elected to serve as the RHA Executive Director position, there had been a total of 3 people sitting the Executive Board and 10 students had shown up to vote. There had been one program that semester, and RHA was not well known on campus. TODAY RHA has a full executive board, our weekly attendance at meetings has overflowed to the point where students must sit on the floor, coordinated some of the most attended programs on campus, and has been recognized by the administration, students, and Massachusetts State House for our advocacy efforts. NRHH and RHA are more closely linked than ever, and we are developing new organizations within RHA for students to become involved in. I like to believe that my efforts to create a “Whole Leader Market” have empowered my peers and re‐energized RHA. I am proud to graduate and leave RHA in the place where it currently is ‐ and proud to have accomplished all of my goals in doing so! April 2, 2010 Dear NACURH; It is a tremendous honor to submit this letter of recommendation for Ms. Michelle Dunn’s bid for NACURH PRESIDENT OF THE YEAR. As the Executive Director (our version of President) for the Residence Hall Association at Salem State College, Michelle has moved the organization forward in so many ways. She has emerged as one of the most active, compassionate, driven, and spirited Executive Director’s in the last several years and has made a huge impact on this campus and beyond. As a professional university official, I confirm that Michelle is a student in good standing at Salem State College. In addition, below is verification from our Registrar’s Office. Two years ago, the RHA Executive Board noticed a quiet yet determined Associate Council member who they believed had a hidden potential to lead RHA into the future. She was unsure about her own abilities, and the Executive Board put together a giant basket of goodies along with a note of encouragement. Lucky for us, that basket worked and Michelle ran for Executive Director. The organization was in a slump, membership was low, and we needed a strong, organized person to take the reins. Today, Michelle has accomplished all her goals and taken RHA to new heights. As an advisor, I have personally advised 40 Presidents of Community Councils, RHAs, and NRHH chapters. Without a doubt, Michelle Dunn stands out as one of the strongest. With Michelle however, she often doesn’t recognize how great she is because she just sees it as “doing my job”. Michelle may not tell you about some of the great things she has done as Executive Director this past year because she doesn’t recognize it as out of the ordinary. How she has coordinated with our architects and construction company to come to RHA meetings and present designs, furniture, and finishing options for the new residence hall so that student voices are heard in the final decision‐making. How she has attended open building meetings to hear resident concerns about the construction site so that she can make sure the issues are followed up on by the administration. How she has been the first to reach out to our SGA and other student organizations in an effort to work collaboratively on student concerns. How she is drafting legislation to change our RHA academic policy to ensure that leaders are placing their priorities on grades and not on involvement. How she has brought in the Dean to survey RHA members about what they want to see in a new library for campus. These are just a few of the examples of how Michelle Dunn puts her heart and soul into serving as Executive Director of the Residence Hall Association at Salem State College, and works to ensure that the resident student voice is front and center of decision‐making on campus. Michelle is not only passionate about her position, but also about NEACURH and NACURH. She is active in attending conferences and meetings, supporting Presidents at other institutions by sharing information and best practices, and helping mentor new delegates preparing to have their first NEACURH experience. That being said, she also recognizes where her priority is and who elected her to the position of Executive Director. While she is interested in doing more regionally and nationally, her energy is expended improving the lives of the 1500+ resident students at Salem State College. As a past NEACURH Advisor for 10 years, I believe that is the mark of a true leader: one who commits themselves to bettering the people directly around them when they see that need as opposed to leaving them behind for different or “bigger” experiences. Michelle cares about her home campus while appropriately becoming involved regionally and nationally. John Gardner said, “Most important, leaders can conceive and articulate goals that lift people out of their petty preoccupations and unite them in pursuit of objectives worthy of their best efforts.” Michelle is that kind of leader – she has united a campus behind her, and worked towards the common good…she has been a major force behind all that RHA accomplishes; picking up the slack when needed, inspiring others to realize their potential, and always thinking about what really matters. She has done this while still maintaining an OUTSTANDING GPA, working three jobs, involvement in other student organizations, applying to grad schools, and ensuring that she maintains a healthy personal life as well. She is a true inspiration! While Michelle may be running the “Whole Leader Market”, she is a perfect example of what a “whole leader” should be. Throughout my long involvement with NEACURH and NACURH, I can name several leaders who have made significant far‐reaching impact on their campuses. Michelle Dunn is one of those individuals. She is a remarkable woman and truly deserves to be named NACURH PRESIDENT OF THE YEAR. I hope you will give her your utmost consideration. Thank you for your time. Sincerely, Mathew R. Chetnik Associate Director of Residence Life, RHA/NRHH Co‐Advisor NACURH Gold Pin Recipient; NEACURH Silver Pin Recipient