Masterplan
Transcription
Masterplan
author Dipl.Ing. Monika Fiby, MLA Landscape Architecture, Consulting, Zoo Design Sobieskigasse 9/12, 1090 Vienna, Austria Fon/Fax +43-1-3101060 [email protected] content Landscape Architecture, Consulting, Zoo Design: Monika Fiby Helsinki Zoo working group members: Ailio Katja Blomqvist Leif Holma Paula Joutsenniemi Jannika Kurki Hanna Lehmonen Mari Priha Marjo Pynnönen-Oudman Kirsi Rosquist Ulla Rudbäck Eeva Trontti Nina Väätänen Aija Vuori Taru City Department of Public Works working group members: Haapanen Jaakko Oudman Arend Graphics, photos, analysis: Helsinki Zoo archives Monika Fiby, Landscape Architecture, Consulting, Zoo Design Hiroko Kivirinta, Environment and Architecture, WSP Finland Oy. Graphics and photos marked with © may only be reproduced with the approval of the copyright owner. Graphic design: Leena Kisonen, Design Studio, WSP Finland Oy 2 helsinki zoo master plan 2012–2022 Co n t e n t s Executive Summary 5 Vision5 Goals5 Section 1: introductory 1. Helsinki Zoo – The whole world on one island 6 8. Visitor experience28 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. Visitor needs 28 Restaurants and kiosks 30 Picnic 32 Toilets 33 Orientation 35 Circulation 36 6 9. Animal exhibits39 2. Driving forces 9 2.1. International obligations 9 2.2. National legislation9 2.3. Local opportunities9 3. Goals 10 3.1. 3.2. 3.3. 3.4. From Zoo to Biopark 10 Four Seasons Zoo 12 Visitor Experience13 Research13 Section 2: strategic plan 12 4. Natural heritage14 4.1. Surface 14 4.2. Shores 14 4.3. Vistas 14 5. Cultural heritage16 9.1. Seal Harbour 40 9.2. Alpine Goats 42 9.3. Cat Valley 45 9.4. Camel Heights 46 9.5. Monkeys47 9.6. Finnish Forest 48 9.7. Rabbits 49 9.8. European Bison 50 9.9. Bears Bay 51 9.10. Parrot Landing, Amazonia, Africasia 52 9.11. Nocturama, Vicuna Heights 54 9.12. Kea Canyon, Conservation Centre 55 10. Animal management 10.1. 10.2. 10.3. 10.4. 10.5. 56 Conservation 56 Wildlife rescue 56 Animal enrichment 57 Domestic animals and pets 57 Off-exhibit holding 58 18 11. Winter attractions59 6.1. Current access 18 6.2. Future access 21 12. Wetland 60 6. Reaching the island 7. Welcome to the Zoo 7.1. 7.2. 7.3. 7.4. 22 Public space and zoo ground 22 Indoor space program 24 Priorities25 Logistics 27 12.1. 12.2. 12.3. 12.4. 12.5. 13. Hylkysaari island 64 13.1. Algae House 65 14. Communication67 15. Conservation education 15.1. 15.2. 15.3. 15.4. 68 Nature School68 Performances68 Exhibitions69 Interactive exhibit interpretation 69 16. Nature play70 16.1. 16.2. 16.3. 16.4. Informal nature play 70 Theme playgrounds 71 Finnish Forest recreation area 72 Beach73 17. The zoo as a work place 17.1. 17.2. 17.3. 17.4. 17.5. 75 Staff development 75 Service traffic 75 Storage for construction materials 75 Indoor space77 Project management 77 18. Sustainability78 References80 Surface60 Sewers60 Stormwater treatment 61 Stormwater projects 61 Wetland South62 helsinki zoo master plan 2012–2022 3 4 helsinki zoo master plan 2012–2022 E x e c u t i v e S u m m a ry The strategic plan for Helsinki Zoo describes the desirable direction for its development during the next 10 to 15 years. It will help to get political support, to find partners and sponsors and to schedule projects as appropriate. Vision The planned developments will transform Helsinki Zoo into a Biopark. More demonstrations and exhibitions will be developed to reach larger audiences with conservation messages. More interactive interpretation will be offered at the animal exhibits. More off-exhibit space will be prepared for conservation breeding. More sustainable practices will be included into daily operations, such as stormwater retention and treatment. The natural landscape of the island will be restored and preserved. Hylkysaari island will become a Baltic Sea interpretation centre for Helsinki Zoo visitors. Goals A million visitors per year, more evenly distributed over the seasons is a long term goal, in order to strengthen the financial base and to increase the impact of Helsinki Zoo on the edu- cation of visitors and conservation of endangered species. To reach this goal, accessibility to the zoo will be improved within the urban development of the City of Helsinki. New visitor facilities at the entrance will create an inviting first impression of the Zoo. The Zoo’s location on an island gives it a special character and has created a unique image. New attractions on Korkeasaari and Hylkysaari will take full advantage of the zoo’s maritime surroundings. The quality and quantity of visitor attractions and service will be increased. Easier orientation and circulation will improve visitors satisfaction, particularly for first time and infrequent visitors. Animal exhibits that promote natural animal behaviour and breeding, excellent visitor facilities, themed playgrounds, special events and strong marketing will increase visitor satisfaction and the number of repeat visits. Visitors will appreciate the innovation of a special winter path with indoor and sheltered spaces along their journey. Part of the winter path will be completely indoors, from a Conservation Centre at the entrance to the “Hot Heart” of the zoo with its tropical halls. These measures will potentially increase stay time and visitor numbers on cold and rainy days. Strong competition from other leisure attractions means that interpretation at the zoo has to become playful and interactive and communication has to compete for attention with other media that people use every day. Multimedia technologies will be used for more flexible and exciting communication with the visitors. Helsinki Zoo’s development aims at creating memorable experiences and education about topics that are relevant for Fins and international tourists, as well as at becoming more effective in conservation activities, from breeding of endangered species and research to supporting in-situ conservation of threatened species and their habitats. helsinki zoo master plan 2012–2022 5 Section 1: Introductory 1. Helsinki Zoo - Th e w h o l e w o r l d on one island The location on an island is very unique for a zoo. The zoo therefore advertises that visitors can see animals from around the world on one island. Moreover, the number of international tourists visiting Helsinki Zoo has increased. Helsinki Zoo is one of the major tourist destinations in Finland and the second most popular one in Helsinki. The strategic plan therefore aims at facilitating orientation for the first time and foreign language visitor and at improving the general visitor experience. The location on an island has the advantage that no exterior fence is necessary, vandalism is very low and views are open all around. Korkea saari island therefore had been a public city park for a long time. Zoo in winter, view towards Suomenlinna. 6 helsinki zoo master plan 2012–2022 Traditionally, the shore has been used for picnic, but not as part of the zoo experience. The strategic plan proposes new animal attractions and recreation areas that integrate the sea in the design and highlight views from and to the island. The disadvantage of the location on an island is accessibility. The ferry ride from the city centre to the zoo is considered a nice experience, but used by a decreasing share of visitors. Being part of the archipelago of Helsinki, Korkeasaari island should be included in the public ferry network. The walk across the bridge is not convenient. New means of transport and a new entrance area are therefore proposed. helsinki zoo master plan 2012–2022 7 8 helsinki zoo master plan 2012–2022 2. Driving forces Helsinki Zoo is owned by the City of Helsinki and is subject to its policies. The zoo is part of a national and international professional network that influences its development too. 2.1. International obligations Responsible holding of exotic animal species in Europe requires partnerships with similar institutions and international exchange on new findings about state-of-the-art animal care. Helsinki Zoo therefore is a member of the relevant international organizations. This implies opportunities and obligations. The European Association of Zoos and Aquaria (EAZA), represents and links more than 300 member institutions in 35 countries. Being a member of EAZA means to fulfil certain standards of animal husbandry and to participate in animal breeding programs. EAZA may restrict Helsinki Zoo’s choice of animal species or individuals and push the Zoo to keep certain animal species or individuals. The animal collection and space requirements for breeding groups is certainly influenced by EAZA recommendations. The trends ask for larger group size, more flexibility with shifting animals between enclosures and for more holding space behind the scenes. The World Association of Zoos and Aquariums (WAZA) is the unifying organization for the world zoo and aquarium community. It defines the responsibilities of the world’s zoos and aquaria in regard to the conservation of the diversity of global wildlife. All members (such as Helsinki Zoo) are obliged to comply with WAZA’s Code of Ethics and Animal Welfare. WAZA assists in representing zoological gardens and aquariums in international organizations and assemblies such as IUCN. • R aise public awareness on the conservation of biodiversity by providing information on the species and their native habitats. The International Union for Conservation of Nature (IUCN) supports scientific research, manages field projects all over the world and brings governments, non-government organizations, United Nations agencies, companies and local communities together to develop and implement policy, laws and best practice. • Maintain a register of the animals at the zoo. WAZA and IUCN thus are lobbying institutions that have an impact on the zoos’ future. The availability of exotic animal species and possibilities for in-situ zoo conservation projects (research and breeding for wild populations) increasingly depend on their collaboration with government organizations. 2.3. Local opportunities Helsinki Zoo is involved in in-situ conservation projects such as the Golden lion tamarin project in Brazil, Alta foundation for the conservation of the Amur leopard, Foundation Lutreola in Estonia for the European mink, and an Alpine ibex restocking project in Austria. 2.2. National legislation EU Directive 1999/22/CE, 29/03 was implemented into the national legislation in 2003 and means following obligations for Helsinki Zoo: • Work for the conservation of species and preservation of biodiversity by participating in any of the following: research on conservation, exchange of information on the conservation of species, projects for reproduction in captivity, re-population, reintroduction of species to the wild. Animal exhibits have to be designed according to the minimum welfare requirements stated in the zoo animal welfare act (asetus nro 2/ EEO/2003) of national legislation. Being part of the administration of the City of Helsinki, the zoo has a special obligation to serve the city population as a place for recreation, education and native wild animal rescue. The rescue centre is located on Palosaari which is a perfect location for this purpose, since it is close to the zoo, but not accessible for visitors. However, the rescue centre activities are hardly known by the population. Informing the public on a regular basis about this field of work is a goal for the future. ly innovative and appropriate for Helsinki Zoo. It was the idea of a special winter path that was proposed by the French team TN+. The team proposed that visitors should be offered a path with attractions that are not available in summer and therefore offer a special incentive to come to the zoo in winter – during an otherwise unattractive period of time. This idea was further developed for the strategic plan. In 2010, the City of Helsinki was appointed World Design Capital 2012. The appointment is based on accomplishments and commitment to design as an effective tool for social, cultural and economic development and aims at promoting the impact of design on quality of life. In this context, the city initiated a competition to award projects that will be developed for 2012. The winning projects then will receive financial support for realization. Helsinki Zoo submitted several projects, such as the design of a special street train that will run service from the Kalasatama metro station to the zoo. The zoo has become an important topic for the City of Helsinki in the context of the development of the city areas Kalasatama and Kruunuvuorenranta for residential use. Particularly the bridge that will connect Kalasatama with Mustikkamaa by 2013 has the potential to improve accessibility to the zoo. In order to answer the challenges of a potentially rising number of visitors and a new access situation, the City of Helsinki held a closed landscape architectural ideas competition in 2008. While some ideas resulting from the competition were quite common or, on the contrary, unrealistic, one idea was particular- helsinki zoo master plan 2012–2022 9 3 . G oa l s 3.1. From Zoo to Biopark Helsinki Zoo will strengthen its efforts in biodiversity conservation, research, conservation education and sustainable operations. • The Zoo will associate with external conservation programs to gain a stronger impact on environmental and conservation issues. • The animal collection will focus on species that are important for international breeding programs, good ambassadors for their wild counterparts and natural habitats, important for the zoo’s education programs with respect to taxonomy, biodiversity and adaptations. • Participation in national and international conservation programs such as EAZA conservation campaigns, the Amur Leopard and Tiger Alliance (ALTA), European Endangered Species breeding programs (EEP), will be continued, expanded and communicated in a more involving way by audiovisual media, interactive games and media work. • Breeding of endangered species will be one of the main conservation tools in the future. In addition, releasing the species in order to strengthen the local 10 helsinki zoo master plan 2012–2022 population whenever suitable projects are available will be the final aim of this work. ff-exhibit animal holding facilities will be expanded • O for the purpose of breeding and keeping animals for conservation and release programmes. • The addition of Hylkysaari island to the zoo will add the fields of Baltic Sea biology, research and conservation to the zoo programs and give the zoo a more holistic image. • Cooperation with various organizations will complement the zoo’s interpretation and research programs. • Stormwater treatment projects will be implemented and combined with recreational functions. • Beaches will be restored and better serve native wild life and recreation. • The recreation of top soil and tree cover will support stormwater retention and improve microclimatic con ditions for animals and people. helsinki zoo master plan 2012–2022 11 Tell me, and I will forget. Show me, and I may remember. Involve me, and I will understand. (Confucius, 450 B.C.) 3.2. Four Seasons Zoo Helsinki Zoo has always had a short busy season with 3000 to 8000 visitors per day from May to September with an extreme peak in July, whereas the season from October to March has been slow with 200 to 2000 visitors per day. This is of course owed to the weather, but also to the difficulty of getting to the zoo, as well as a lack of winter attractions and indoor facilities. The strategic plan aims at turning the zoo into a four seasons attraction. • A ccess to the zoo will be easier and more attractive by a street train that will take visitors from the car parking and metro station to the zoo. • W eather-proof picnic shelters and an additional restaurant will improve visitor service during windy and rainy weather. • More indoor exhibit space will be added to the “Hot Heart” of tropical exhibits. • New indoor exhibitions will offer the opportunity of an all indoor zoo experience during inclement weather. • A winter path with special winter experiences will offer incentives to visit in winter. • Special events will highlight each season, such as “Art Meets Ice” and “Art Meets Sand”. • Season-specific marketing will invite visitors to come several times a year and during low season. Number of visitors per month (average of 1998-2009) 84.9 % visits during may-sep 154093 96012 85745 70496 34128 23259 12 helsinki zoo master plan 2012–2022 10249 10178 jan feb 13535 mar 10353 apr may jun jul aug sep oct 4024 6971 nov dec 3.3. Visitor Experience The City of Helsinki has about half a million inhabitants and receives about two to three million tourists every year. In the past years, Helsinki Zoo has received about 500.000 visitors a year, 15 % thereof being tourists. In comparison with similar institutions and urban areas of comparable populations, Helsinki Zoo has the potential of receiving a million visitors a year. In order to accommodate this number of visitors, accessibility, quality and capacity of reception, paths and viewing areas, visitor service facilities and communication with the audience need to be improved. The strategic plan therefore aims at improving the general visitor experience and at facilitating orientation for the first time and foreign language visitor. The target is a million visitors per year and a more even distribution over the seasons. • A ccessibility to the zoo will be improved in accordance with the City of Helsinki. • A business plan will determine the effective capacities for additional restaurants, kiosks and shops. • V iews towards and from the island will be considered when developing projects. Views from the island towards the sea and uphill towards the horizon will be used as special assets of Korkeasaari. • Opportunities to get in contact with animals will be offered with pets (rabbits, guinea-pigs, small parrots), domestic animals (alpaca, chicken), reptiles, insects, spiders, but always under supervision and with guidance by zoo staff and trained volunteers. • Free ranging wild animals such as geese, peacocks and seagulls have always been part of the zoo experience. This experience will be enhanced by offering food (Butterfly Gardens), nest boxes (for bats) and special interpretation (signs, photo opportunities). Further opportunities will be explored by the keepers. 3.4. Research Helsinki Zoo provides a range of opportunities to study wild animal species outside their home range. Many aspects of the biology of wild animals simply cannot be studied efficiently in their original habitats, especially when the status of the species’ population is in decline and individual animals may only rarely be seen. Helsinki Zoo supports scientific institutions such as the Helsinki City Environmental Office and the Helsinki University with data collected at the zoo under supervision of scientists. Assessments of native sea bird populations are done by Helsinki Zoo staff. • A nimal displays will become more involving with additional feeding places next to visitor viewing spots, walk-through exhibits, keeper talks, videos of animal activities, access to stables and special guided tours. alk-through exhibits and exhibits for flagship spe• W cies, such as seals, tigers, macaques, moose, bison and bears are and will be strategically located to create dramatic effects along the visitor path. Animal contact by feeding the lorikeets at Vogelpark Walsrode helsinki zoo master plan 2012–2022 13 Section 2: Strategic Plan 4 . N at u r a l h e r i tag e Ibex exhibit with undisturbed horizon at Augsburg Zoo. 4.1. Surface 4.2. Shores The island is hilly and rises up to 25 meters from the sea. The relief creates variation in exposure to sun and wind. The current land use is adapted to the microclimatic conditions. Cat Valley is wind protected and receives morning and afternoon sun. Amazonia and Africasia are in the sunniest locations of the island, the service area is in the shadiest location on the Northeast side. The Mongolian species (Bactrian camel, kulan, Przewalski horse) are in a sunny, but windy area of the island. Many of the beaches have become overgrown with alder and birch due to the impact of nutrients and top soil in stormwater run-off. Erosion control will be introduced at critical locations and stormwater collected and treated in designated areas.The shore along the East side of Korkeasaa ri was changed to an artificial rock edge. It will be restored to its natural state as a sand beach. This will create habitats for native species and make the shore more attractive for visitors. Rock outcrops, open space with sparse vegetation and mature trees create diversity on Korkeasaari. Trees are very effective in creating atmosphere and microclimates. 4.3. Vistas A comparison of aerial pictures from 1945 and 2009 shows a loss of tree cover on Korkeasaari. Some of the rock areas were vegetated in historic times, but vegetation and soil has been lost due to erosion in more recent times. The strategic plan aims at maintaining existing trees as a valuable resource. The areas that still have a good humus layer should be protected from erosion. Replanting trees will be part of all redesign projects on Korkeasaari and support efforts to retain stormwater. A landscaping plan will stipulate areas that will be restored with vegetation. Ibex exhibit with concrete wall on the horizon. 14 helsinki zoo master plan 2012–2022 When approaching by boat, the views of the historic lookout makes the first impression. The appearance of this lookout will improve, when the concrete wall will be covered with artificial rock, similar to the natural granite below. The inside space of the lookout, with its view to the sea and across Cat Valley, will become more attractive when the planters will be taken out and people will be allowed to approach the surrounding wall and look through small slots outside. Seating will be added, but no shelter that would disturb the view from outside. The wooden lookout will be removed without replacement. The hilly site of the island provides nice views. Gentle slopes are great sites for animal exhibits because they potentially offer views uphill towards the horizon, which gives the generous impression of a limitless space. Lookout in the future. Lookout today. helsinki zoo master plan 2012–2022 15 HISTORIC PROTECTION Historiallisten rakennusten suojelu Curator’s Residence Bear Castle Polar Bear Bear Castle Castle Guard’s House Waiting Pavilion Pukki Restaurant Lion Castle The historic Bear Castle. 0 50 100 200m The historic Polar Bear Castle.. Legend protected buildings/structures suojeltu rakennus / rakenne 5 . C u lt u r a l h e r i tag e Preservation of Korkeasaari’s cultural heritage is demanded by law and tradition. The whole island is listed as a nationally important cultural environment by the National Board of Antiquities and the Ministry of Environment. The strategic plan aims at lending appropriate functions to historic structures that are in compliance with their preservation, that increase their value and make their maintenance more cost effective. Several structures and buildings that are protected by historic preservation were recently renovated. • The Pukki Restaurant has its original function and 16 helsinki zoo master plan 2012–2022 has been upgraded to actual standards several times. • The Curator’s Residence has served as an office building since 1996. • The Guard’s House was turned into a popular café in 2006. • The Waiting Pavilion is preserved, but has suffered some inappropriate changes (access ramp, electric meter). It can hardly be used because of its location and architecture. • The Lion Castle was originally built for lions, but is now used for baboons and called Baboon Castle. The building is on an important site along the visitor path in a very visible location and does not fit the natural landscape around. It gets very cold because of its exposure to prevailing winds, but hot in summer due to the walls and the South facing exposure. The indoor facilities are too small to keep large animals inside for long periods of time. The visitor indoor viewing area is small and not attractive. The visitor outdoor viewing area on the upper floor is only accessible via small hidden stairs. The best option for the time being seems to exchange baboons for a more hardy monkey species such as macaques. • The historic Polar Bear Castle is not useful for keeping animals. It is in a prominent location, but lower than the path and not very friendly with hard and dark surfaces and sturdy grid separations. It may be turned into an exhibition space within a future Seal Harbour exhibit. • The Bear Castle next to Amazonia is in good condition, but off the path system. It may serve as the entrance to an indoor exhibition. • The Bear Castle next to Borealia is located at the entrance to the service area. • The historic park between the harbour and the Pukki Restaurant was recently upgraded by taking off fences, planting, and restoring the water features. SLOPE GRADIENTS SURFACE MICROCLIMATE TREE COVER ANALYSIS Rinteen kaltevuus Maanpinta Pienilmasto Puuanalyysi Legend Legend Legend Legend slope > 25% jyrkkä rinteen kaltevuus yli 25% artificial shore rantapenger slope 10–25% rinteen kaltevuus 10–25% rock outcrops avokalliot slope < 10% rinteen kaltevuus < 10% trees olemassa olevat puut wind exposed / prevailing wind tuulisimmat alueet / vallitseva tuulen suunta tree cover in 1945 puut v. 1945 protected from prevailing wind suojaiset alueet tree cover in 2009 puut v. 2009 maximal sun exposure aurinkoisimmat alueet minimal sun exposure varjoisimmat alueet Slopes: this graphic shows areas that are easy to use (up to 10 %), areas that can be used with modifications (cut and fill) of the land form (10 to 25 %) and areas that should not be used for construction because of the high cost and the risk of erosion involved. 0 50 100 Much of the surface of the island is barren granite rock. This is a feature that makes Helsinki Zoo very unique, but construction of fences difficult and expensive. The animal collection is chosen with respect to species’ adaptations to the rock surface, such as wild goats. N S Microclimate: While the Northeast part of the island receives least sun, it is well protected from prevailing winds, coming from Southwest The comparison of tree cover in 1945 and in 2009 shows substantial losses. 200m helsinki zoo master plan 2012–2022 17 6 . R e ach i n g t h e i s l a n d The zoo visit starts where the visitor perceives the experience as part of the visit. Visitors to Helsinki Zoo can choose between a ferry (in summer), a public bus, a private car or bicycle. In all cases, except for the ferry, a long walk is required to reach the first animal exhibit. there is enough parking space available. 6.1 Current access The public bus stops near the gate at 60 minutes intervals and operates between 10 and 16 hours (in winter). The walk from the metro station (Kulosaari) to the zoo gate is 1820 meters. In summer (from 1st May to 30th September), the ferry from the Kauppatori market place or from Hakaniemi is an attractive and popular mode of transport, always being rated high by zoo visitors (Korkeasaari Visitor Interview and Innolink Research, 2008). Because of the limited and expensive ferry service, transport by car increases. Apart from the ferry, access to the zoo is by car to the parking lot at Mustikkamaa. 334 permanent and 240 temporary parking spaces are available on Mustikkamaa island. At the zoo entrance there are 5 spaces for group buses and 3 parking spaces for special purpose. Currently, For those coming by car, the first zoo experience is at the parking lot and a walk of more than 520 meters to the zoo gate. The walk from the gate to the first animal exhibit at the zoo in Cat Valley adds 650 meters. Access to the zoo seems the biggest barrier for increasing visitor numbers, particularly in winter. The strategic plan makes suggestions for more comfortable and more sustainable modes of transport for visitor access to the zoo. This should reduce the use of cars for arrival from actual two thirds of all visitors to one third or less. With improvements in access alternatives, parking capacities on Mustikkamaa should be sufficient in the future. Passengers volume by access points / Matkustaja määrät eli tulosuunnista 120000 Mustikkamaa Kauppatori Hakaniemi 100000 80000 60000 40000 20000 0 jan feb mar apr may jun jul aug sep oct nov dec Usage of bridge and ferry / Saapuminen sillalla ja lautalla 80% 70 60 50 40 30 The view from Mustikkamaa. 20 The current zoo gate at Mustikkamaa. 10 The ferry in summer, Hylkysaari island in the rear. A zoo bus stop on Mustikkamaa. 18 helsinki zoo master plan 2012–2022 0 via Mustikkamaa bridge by ferry -lautta 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Clockwise from top left: helsinki zoo master plan 2012–2022 19 CURRENT ACCESS PARKING CAPACITIES Nykyinen saavutettavuus Pysäköinti 334 parking lots P P P P 240 temporary parking lots 5 bus parking lots 3 parking lots P P BUS P zoo entrance P 24 parking lots 8 parking lots 19 parking lots P P P 5 parking lots Africasia ferry terminal Amazonia Pukki Bear Castle Cat Valley Legend zoo entrance on Mustikkamaa eläintarhan pääportti Mustikkamaalla ferry terminal lauttaterminaali 20 helsinki zoo master plan 2012–2022 P parking pysäköinti bus route bussireitti pedestrians kävelyreitti service traffic huoltoajo P parking lots pysäköintipaikka ja paikkojen lukumäärä P temporary parking lots tilapäinen pysäköintipaikka ja paikkojen lukumäärä 0 100 200 400m 6.2. Future access s a short term measure, a street train will take A visitors from the parking lot and from the cashier on Mustikkamaa to the harbour on Korkeasaari. The winter train will continue around the island with stops at the otters, the bears and the Pukki Restaurant. Visitors pay the zoo entrance fee when getting on the train. erries to Korkeasaari should become part of F the public ferry service that connects the major islands (UNESCO sites, restaurants and other points of interest) of the archipelago of Helsinki for visitors and tourists. e ferry landing will be moved to a new zoo Th entrance. All zoo entrance and exit amenities will be concentrated at this one entrance space in the future, for cost effectiveness and security control. It is in the zoo’s interest that all visitors enter and exit in one location. e development of Kalasatama for housing Th offers the unique chance for the zoo to get a comfortable transport connection from Kalasatama metro station via a new bridge to Mustikkamaa. The street train then will take visitors from Kalasatama station to the zoo entrance on Korkeasaari. It is possible that a substantial share of zoo visitors who previously parked on Mustikkamaa will either come by metro or prefer to park at Kalasatama metro station because of the shopping centre and the convenience and experience of the street train to the zoo. The potential shift from car to metro and the total number of people who may want to take the street train to the zoo should be evaluated in a traffic study. It may be 10.000 to 15.000 on busy days, assuming that annual visitor numbers increase. n easy public transport connection between A the Zoo and the Natural History Museum may increase visitor numbers to both institutions. I n order to improve the service for pedestrians and bikers, the bridge between Mustikkamaa and Korkeasaari should be improved by offering weather protection and interesting things to see along the way. hen the zoo entrance moves from MusW tikkamaa to Korkeasaari, it is time to switch sides of car and pedestrian traffic on the bridge. Car traffic then will go along the East side of the bridge and continue into the service area without visitors crossing. The terrace of the café on Mustikkamaa then can be expanded towards the West, to the coast. Pedestrians coming from Kalasatama need not cross the road when walking on the bridge to Korkeasaari. Rented cart at Berlin Zoo. Bicycle users will find covered parking and lockers at the zoo entrance. An exhibit for grey seals in the historic (current) harbour will be a major animal experience filling the current gap between the bridge landing on Korkeasaari and the Cat Valley (see p. 41). Street train at Marwell Zoo. helsinki zoo master plan 2012–2022 21 7. Welcome to the Zoo Zoos nowadays have a public entry plaza where people can use zoo services such as a shop, a restaurant or a cinema without necessarily entering the zoo. This is the goal for the entrance area on Korkeasaari. The layout reserves a corridor for a possible tram line from Kalasatama to Kruunuvuorenranta with a stop on Korkeasaari. Mustikkamaa current Zoo entrance Ample pedestrian space has to be provided in front and behind the zoo gate. On both sides of the zoo gate, families and groups meet, wait and orient. They demand seating, shelter, toilets, orientation signs and meeting points. sp a ce for m construction limit due to steep slop The current Zoo gate at Mustikkamaa. helsinki zoo master plan 2012–2022 e construction limit due to historic building Zoo service area future Zoo visitor entrance area 22 lin ge t ra ari brid The service area will be fenced off from visitor areas, once the entrance space becomes public. The location of the service area close to the entrance creates least traffic and facilitates communication with staff that needs to be at the entrance such as education and marketing. orkeasa The public space will accommodate a pier for public ferries, a pier for private boats, a bicycle parking with lockers and a train stop for street trains from the Kalasatama metro station. A roundabout will allow cars to drop off people at the entry plaza. A shelter and seating areas will serve people waiting for a ferry, a zoo train, a car or other people and provide information on transport schedules and zoo activities. amaa-K In the future, the entrance space on Korkea saari island will be split into a freely accessible public entrance space and a zoo entrance space behind the zoo gate. The zoo boundary will be formed by buildings, rock walls and fences behind plants, and the sea. Tuleva eläintarhan sisääntuloalue Mustikk 7.1. Public space and zoo ground ENTRANCE FUNCTIONS IN RELATION TO LANDSCAPE 0 50 100m ACCESS IMPROVEMENT SHORT TERM ACCESS IMPROVEMENT LONG TERM Saavutettavuus Tuleva saavutettavuus Kalasatama Kalasatama zoo train P Mustikkamaa P P P Mustikkamaa BUS P zoo entrance new zoo entrance new ferry terminal zoo train ferry terminal zoo train Africasia Africasia Amazonia Pukki Amazonia Pukki Bear Castle Bear Castle Cat Valley Legend zoo entrance on Mustikkamaa eläintarhan pääportti Mustikkamaalla ferry terminal lauttaterminaali Cat Valley P visitor parking pysäköinti bus route bussireitti pedestrians & bikes kävely- ja pyöräreitti service traffic huoltoajo proposed zoo train eläintarha minijuna 0 100 200 400m helsinki zoo master plan 2012–2022 23 The current Zoo office for administration. 7.2. Indoor space program masterplan analysis in 2009 revealed the folA lowing needs and requirements for additional indoor space: • Offices for education (6–9 persons), marketing (2–3 persons) and a sign shop. The estimate for space requirements is 350 m², including meeting rooms, lockers, kitchen, toilets and storage. • Offices for animal management (4–6 persons) and administration (6-8 persons). The estimate for space requirements is 320 m², including lockers, kitchen, meeting rooms, toilets and storage. • The new Nature School will be close to the entrance and the education office, with entrances from inside 24 helsinki zoo master plan 2012–2022 Zoo office for animal management. the zoo. The space requirements are estimated at 250 m² for two classrooms, a teachers’ room, lockers, kitchen, toilets and storage. • The ticket building will have several counters with a roofed space in front, and a self-service point (ATM). The ticket office should include up to 6 cashiers (20 m²), first aid (10 m²), lost and found (5 m²), staff changing (20 m²), public and staff toilets (30 m²) and a kitchen (10 m²). A building of about 100 m² seems advisable in a distance from the shop, in order to separate visitor flows of queuing for the ticket, entering and exiting the zoo on peak days. • A Baltic Sea Restaurant at the shore will be a selfservice, since people may enter while waiting for a boat or train. The theme will be reflected in the design and some aquaria exhibitions. The capacities for indoor and outdoor seating will be proposed according to an economic study. A building of about 300 m² and terraces of about 600 m² is a first estimate. • The shop’s capacity will also be proposed in this study. 100 m² is a first estimate. • An auditorium for 100 persons (300 m²) will serve scheduled events and conferences. This building will include the auditorium (150 m²), cloakroom (30 m²), bar (10 m²), meeting room (30 m²), kitchen (10 m²), public toilets (20 m²) and storage (30 m²). • An exhibition building (650 m²) will offer access to the auditorium and to the Conservation Centre. A space of about 400 m² will serve as a permanent zoo The current nature school. exhibition and changing exhibitions. The building will include a library (60 m²), computer class room (40 m²), volunteer meeting room (30 m²), changing and lockers (30 m²), storage (20 m²), cloakroom (30 m²), kitchen (10 m²) and public toilets (20 m²). • A Conservation Centre of about 900 m² will serve as indoor animal exhibition space with a mix of virtual and real experiences (300 m²). The animal displays will focus on threatened species of reptiles, amphibia and other small species. An indoor playground with kiosk (300 m²) should be in the same complex. The technical and husbandry support facilities (300 m²) will not be accessible to the public. Gathering place at Vienna Zoo. 7.3. Priorities The actual lack of office space makes the construction of office buildings the most urgent in the list. The Baltic Sea Restaurant will solve capacity problems in the other restaurants and – with innovative theming and aquaria – become a visitor attraction on its own. The shop will pay for itself. The ticket office should be moved to the new entrance area when restaurant and shop are being built, in order to enable people to use both without entering the zoo. The ferry terminal has to move for the Seal Harbour exhibit. It also has to move to the new entrance area in conjunction with the ticket office, if the ferry becomes part of the public ferry service of the archipelago. Nature School, exhibition and Conservation Entry plaza at Oregon Zoo. Centre can be built as growing attendance and budget allows. Helsinki Zoo’s mission is to conserve wildlife and natural resources. The appearance of the entrance area should be that of a nature place in order to make the zoo’s mission visible to the public. Building several small buildings for different functions is a desirable strategy that allows integration into the landscape, least hassles for continuous operation during construction and adaptations to growing attendance, changing demands and budgets. High standards of heating, air conditioning and stormwater retention are required to comply with the zoo’s mission. After redesigning of the entrance area, all stormwater that is generated in this area has to be treated before being released into the sea. helsinki zoo master plan 2012–2022 25 Public space in Cologne city. “In the end we will conserve only what we love. We will love only what we understand. We will understand only what we are taught.” (Baba Dioum, Senegalese environmentalist, speech to the general assembly of the international union for conservation of nature in 1968) 26 helsinki zoo master plan 2012–2022 ENTRANCE FUNCTIONS AND LOGISTICS The shop is part of the public space. Zoo visitors can exit through the shop. Exhibition and auditorium can have access from the public space on special occasions, but always through turnstiles. In general, these buildings are only accessible from the zoo side. All visitors enter the zoo through turnstiles, either at the gate or through the shop, the exhibition or the auditorium. Zoo visitors buy their tickets online, on the ferry, on the street train, at the ticket office at the entrance gate, or in the shop during low season. Electronic access control is at the turnstiles of the main gate (and in the shop during low season). Visual access control is by staff through the windows of the ticket office (or shop during low season) or by extra staff at the exhibition or auditorium during special events. The entrance space inside the zoo gate serves the gathering and orientation of zoo visitors. It should provide space for up to three groups of 15 to 30 people at a time and access to first aid, lost and found, toilets, restaurant and Nature School. The Nature School will be easy to find and reach when located close to the main gate. All public spaces – indoors and outdoors – are to be connected by ramps (no stairs or elevators). The ramps should be integrated into the function of the surrounding space (park, exhibition, auditorium). The only exception is an elevator from the Conservation Centre to the indoor exhibitions in the tropical halls of the zoo. This shortcut will provide an all indoor zoo visit. All buildings (except for the restaurant and the shop) need vehicle service access from the backside (zoo side) for delivery and daily service. Refurbishing of exhibitions and technical maintenance should not be done from the public side, but from the zoo side, in order to keep control of public access and not to interfere with zoo visits. new public ferry terminal bicycle parking Zoo street train stop waiting hall dary Service access will be through the service gate that will be controlled with keys or codes and remote control from the offices. Education and marketing offices near the entrance will facilitate contact of education and marketing staff with the zoo visitors. The education and marketing offices therefore need controlled access from the public space. Office buildings also should be located close to the historic office building and the service area, in order to facilitate communication among all staff. zoo boundary The public entrance space should be generous enough to accommodate receptions for a few hundred people, with a stage for performances and catering from the restaurant. The restaurant and its terraces will be separated into a public part and a zoo part with multifunctional spaces for groups. The separation will be flexible, to be opened on special occasions. private boat pier restaurant public entrance plaza reception zoo boun 7.4. Logistics Zoo Parking new Zoo offices and workshops Zoo entrance plaza shop exhibition auditorium existing offices and workshops Nature School Conservation Center helsinki zoo master plan 2012–2022 27 The Pukki restaurant. The current zoo cafe at Bear Castle. 8. Visitor experience The visitor experience at the zoo can be understood as the degree of fulfilment of visitor needs. Zoo visitor needs have been subject to extensive research in the United States. A visitor tracking study was completed at Helsinki Zoo in 2009. Regular surveys of Helsinki Zoo visitors also give an insight to the visitors’ perception of the zoo. Suggestions in this strategic plan have made used of these studies. 8.1. Visitor needs The physical needs and orientation needs of zoo visitors require particular attention. Only when these needs are satisfactorily answered, visitors are receptive for more specific zoo attractions, namely the animal exhibits. 28 helsinki zoo master plan 2012–2022 The basic needs can be categorized according to Maslow’s hierarchy of needs. The model is based on the assumption that people act to satisfy lower needs before satisfying higher ones. The diagram illustrates zoo visitors’ needs and adequate zoo design answers (Ebenhöh, 1992). For example, a hungry or thirsty visitor first devotes energy to finding food or a drinking fountain. A visitor with children or a baby in diapers first needs restrooms. With these basic needs satisfied, a visitor can spend more time on safety needs, reassured that he or she is not lost and is secure and protected within the park. Feeling safe, the visitor can deepen a sense of belonging, feeling at home, reassured by a familiar landmark, brought up-to-date about significant changes since the last visit. Thus settled, the visi- Zoo visitor’s needs Hierarchy of needs after Maslow Zoo design answers Experiental needs Esteem needs Social needs Safety needs Physiological needs 5. Contact with animals, plants, water, people 4. Programmes and interaction 3. Sites to play, relax, communicate 2. Support for orientation (signs, guides), usability of paths at all weathers and for all audiences, including the handicapped and those with strollers 1. Restaurants, toilets, seating, tempereature control, light control, weather protection tor can pursue activities that will meet needs for self-esteem and feeling good about himself or herself while at the zoo (Pugh, 1991). Visitors come to the zoo for family togetherness and for community spirit particularly at special events. It was shown in visitor studies (Rosenfeld et al., 1978) that parents defined a successful zoo visit by their children having a good time. Consequently exhibits that cannot attract children have also little chance to be noticed by adults. Visitors need to talk to people, ask questions and share values and they need to see and hear people to enjoy the institution. They derive self-esteem by appearing informed, acquiring and sharing new information with others and from completing interactive zoo activities. Recognition can be gained from memberships, adoptions, donor thanks and from having ones handiwork displayed. Visitors to zoo exhibits may already be pre-disposed to supporting a range of wildlife conservation efforts. Knowledge, then, shapes primarily the attitudes of those who were not pre-disposed. Besides, there is a tendency for extremist positions to harden after education programs attempting to change attitudes. Finlay et al. (1988) found that people rate qualities of animals shown in cages differently from those shown in natural surroundings. Caged zoo animals were seen as restricted, tame, and passive while wild animals were characterized as free, wild, and active. Animals viewed in naturalistic zoo settings were rated more positively than caged zoo animals, but not as favourably as the wild animals. When any barrier was visible in naturalistic exhibits, the animals were rated just as restricted and tame as the animals in traditional bar and glass cages. “Results suggest that emotional (i.e. affective) factors are far more critically related to a protectionist attitude than knowledge (i.e. cognitive) factors” (Kellert, 1979). RESTAURANTS & KIOSKS Ravintolat ja kioskit Legend now additional nykyinen uusi Baltic Sea Restaurant restaurant ravintola terrace terassi kiosk kioski Seal Harbour Kiosk Parrot Kiosk Guard’s House Cáfe Pukki Restaurant & Kiosk Vulture Kiosk Bears Bay Restaurant Cat Valley Kiosk Rock Kiosk Beach Kiosk Korkeasaari Boat Restaurant 0 50 100 200m Hylkysaari Restaurant helsinki zoo master plan 2012–2022 29 The current kiosk near the otter. 8.2. Restaurants and kiosks Currently, one private company runs all restaurants and kiosks, moreover a staff kitchen and a bakery in summer. The City of Helsinki makes new contracts every three years to ensure that Helsinki Zoo has a private partner that implements its mission with adequate products, services and events. An inventory has shown capacity problems for all locations in high season. An expansion of spaces and locations is planned. Additionally to the main shop at the entrance, some theme areas may have souvenir stands or kiosks match- 30 helsinki zoo master plan 2012–2022 Picnic at the shore. ing the area, such as Seal Harbour, Bears Bay and the Finnish Forest. An economic study on potential visitors and income generated by additional restaurants and shops will be done before deciding on the scale (capacities) and timing of these projects. • The Guard’s House Café has as much outdoor seating as possible within the historic park. • The Pukki Restaurant will get a seating terrace on its West side, additionally to the one on the East side. • The seating at the Borealia Kiosk will double with a redesign of this space. • The Otter Kiosk will be removed and the whole space redesigned into a Finnish Forest recreation area. A restaurant boat and a beach terrace then can offer about 80 seats indoors (on the boat) and 180 seats outdoors on a beach terrace. • A new Rock Garden Kiosk (replacing the compost facility behind the takins) can serve about 80 seats. • The Baltic Sea Restaurant at the entrance can accommodate about 100 people inside and 200 people outside. • The café on Mustikkamaa may be expanded, once the cashier will move to Korkeasaari and the road switch to the East side of the building. • The historic multi-storey building on Hylkysaari may open a café with indoor and outdoor seating. • A s a last step of improving the restaurants, the Bear Castle may be removed and replaced by a much larger restaurant and by new bear exhibits, where both – visitors and bears – can enjoy tree shade and sea views. helsinki zoo master plan 2012–2022 31 the areas with PICNIC SHELTERS Eväspaikat Rope Garden Green Corner Amazonia Bears Bay Current picnic site near the Bear Castle. Rock Climbing 8.3. Picnic There is a tradition to bring food to the zoo and have a picnic there. The City supports this tradition by a low zoo entrance fee and by providing picnic areas and barbecue facilities at the zoo. Problems arise, when – due to harsh weather conditions – people seek indoor space for eating their own meals. Currently this happens in undesirable places, such as the bear castle’s exhibition space, the Amazonia entrance hall and the Africasia hallway. In order to prevent this abuse of indoor spaces, weather-proof picnic shelters will be designed and set up in popular spaces. 32 helsinki zoo master plan 2012–2022 In addition to the existing ones, picnic shelters will be placed next to the Bear Castle (below the eagles and bison), next to the Korkeasaari Boat Restaurant, at the lookout next to the Mongolian species (Przewalski horses and camels), next to the Wetland East, in the Australian theme area, along the shore between the Baltic Sea Restaurant and the Seal Harbour, next to the Rock Garden Kiosk and on Hylkysaari island. Finnish Kota Hylkysaari 0 The ground of outdoor picnic places will be lawn whenever possible. This is more ecological than hard surface, more aesthetical and better usable for small children who start walking. Parents seek out clean lawns to let their toddler get out of the stroller. Beach 50 100 200m Legend now nykyinen additional lisättävä PROPOSED TOILETS Saniteettitilat, suunnitelma Conservation Center Restaurant Entrance 1. Family toilets at Legoland. 2. Washroom for adults and children at Legoland.. 3. Themed toilet in a bar in Zurich. 4. Themed toilets at Chester Zoo. 8.4. Toilets more women’ toilets in zoos due to higher numbers of female visitors and their higher probability to take children with them to the toilet. All together, the number of toilets is insufficient. Hylkysaari The zoo toilets were low rated by visitors (Inno link Research, 2008). A complete inventory and evaluation was done in 2009. All together there are 48 public toilets. 18 thereof are acceptable, 10 are bearable and 20 in bad condition, due to a lack of space or odour problems. Moreover, there are more toilet spaces for men than for women at Helsinki Zoo, although – in general – there is a need of about one third Toilets however, are an important part of almost every zoo visit experience and therefore need much attention. There are well designed toilets in bars, restaurants and exhibitions all over the world that may serve as examples. 0 50 100 200m Legend toilets, men/women WC, mies/naispaikat short term addition existing wheelchair accessible toilets esteetön WC long term addition removed/closed from public baby changing rooms / with toilet lastenhoitohuone ja WC helsinki zoo master plan 2012–2022 33 Current directional sign, exhibit numbers and directions to major goals. The current zoo entrance at Korkesaari and the zoo map with exhibit numbers. 34 helsinki zoo master plan 2012–2022 8.5. Orientation Visitors’ spatial orientation is provided by site layout, path and exhibit design and signage. The site on an island and the relief of Korkeasaari make orientation relatively easy. Landmarks such as the ferry terminal, the bridge, Cat Valley, the Pukki Restaurant, the Bear Castle, Palosaari and Hylkysaari islands support orientation. The current path layout is sometimes confusing. THEME AREAS Teema-alueet Entrance/ Conservation Center Theme areas serve visitors’ spatial and contextual orientation. Cat Valley is a theme area that fulfils these requirements and will keep this name. Visitors realize that they walk through a valley (spatial orientation) and will see cats (contextual orientation). The theme is easy to grasp. The valley is easy to recognize. Additionally, the whole space has a consistent design of barriers, buffer zones and pergolas. This ties the theme area together. Vicuna Heights Keas Canyon Africasia Parrot Landing Amazonia Bear Bay Seals Harbour The new theme areas on Korkeasaari are based on the actual exhibits, the landscape and the circulation system. The theme areas get names that create correct expectations of what to see and find (contextual orientation). The themes at Helsinki Zoo do not follow one specific scientific system such as taxonomy or geography, but are more diverse and imaginative - such as Africasia - in order to provide flexibility for the animal collection. The characteristics of each theme area will be created by the choice of animal species, plants, the design of shelters, fences and exhibit furniture. Each theme area will have its specific interpretation program. Alpine Goats Cat Valley Camel Heights Takin Monkeys Bison Finnish Forest 0 50 100 200m helsinki zoo master plan 2012–2022 35 Examples of entrance nodes to theme areas. 8.6. Circulation Looping paths are recommended for easy visitor orientation. The loop system can start from a central space or from a central axis. In both cases, the loops take visitors into various theme areas and back to the node or axis. The given constraints from landscape and existing paths on Korkeasaari suggest an intermediate solution, with the Pukki Restaurant serving as a central node. A visitor tracking study was completed in 2009 in order to find which paths visitors currently take and where they spent most and least time. The results were included in the design of a proposed visitor tour. 36 helsinki zoo master plan 2012–2022 First time visitors will be invited to follow a path that allows them to see all attractions without taking any path twice. Repeat visitors can choose this route or take their own path. Pukki Restaurant. From there, the journey continues through the tropical halls. From the backside of Amazonia, the visitor travels down the hill towards the exit. The suggested tour turns right upon arrival on the island and follows the shore to the otters. A turn through Cat Valley and another turn at the Pukki Restaurant takes the visitor to the camels. Then the tour leads down to the monkeys and back via bisons to the reindeer. After visiting the exhibits along the shore, the visitor can cross the dam to Hylkysaari. Upon return from Hylkysaari, the journey continues along the bison to the bears and up to the This route works at any stage of the envisioned zoo development with minor adaptations. • Special plants, flags, stones, paving and/or signs at the entrances of the theme areas will provide clues for orientation, so that visitors will understand when they enter and leave a theme area (spatial orientation), no matter from which side. • Some existing paths can be taken out for easier orien- tation and for reducing maintenance cost, such as the one along the geese holding building. Service access roads have to be respected. • W hen creating new paths, long straight paths should be avoided because they get boring. Winding paths offer a variety of views and keep the mystery of what to find behind the next curve. Dead ends should be avoided, except for short paths to attractions that make the back tracking worthwhile. Steps should be avoided, even when an additional ramp can be provided because the visitor flow is diverted with two alternatives. Ramps should be part of the experience, not a compromise. PROPOSED PATH FOR FIRST TIME VISITORS NODES BETWEEN THEME AREAS Reittiehdotus ensikertalaisille Teema-alueiden välisiä siirtymiskohtia Bridge Entrance/ Conservation Center Entrance Conservation Center Keas Canyon Africasia Australia Africasia Parrot Landing Amazonia Amazonia Seals Vicuna Heights Bears Pukki Restaurant Cat Valley Monkeys Seals Harbour Bear Bay Cat Valley Alpine Goats Camel Heights Takin Lookout Monkeys Bison Bison Moose Restaurant Boat 0 Legend 50 100 200m proposed path for first time visitors reittiehdotus Wetland Finnish Forest Hylkysaari 0 Legend 50 100 200m nodes between theme areas teema-alueen siirtymiskohta helsinki zoo master plan 2012–2022 37 Walk-through exhibit at Nordhorn Zoo. Harp wire used between a shelter and an aviary at the Bavarian National Park. Split level view of penguins at Woodland Park Zoo. 38 helsinki zoo master plan 2012–2022 Dark coloured fence is more transparent than the metal colour. Vegetation blurrs the exhibit barrier at Nordhorn Zoo. 9. Animal exhibits In a modern zoo, animal enclosures allow keeping animals in natural social groups. Enclosures must enhance the natural behaviour of the species and enable breeding when it is recommended for conservational purposes or is needed for the health of the individual animals. These demands will lead to larger and less enclosures, and – since the space of the zoo is limited – to fewer species on exhibit. In general, animal exhibits at Helsinki Zoo are spacious and functional. A number of exhibits will be improved for better, more comfortable and more interesting viewing, as well as for more attractive interpretation (signs and inter actives). In order to keep the public interest in the zoo continuously high, the scheduling of new exhibit projects and programs should allow a major marketing campaign every (other) year. The types of enclosures used at Helsinki Zoo will be diversified. The term “enclosure” includes cages, paddocks and aviaries. While a cage is typically enclosed by solid mesh or grids, a paddock is typically fenced and has an open top. An aviary is a cage holding birds (Latin: aves). Aviaries nowadays can take any form and be quite large, even for visitors to walk through. Walk-through exhibits will allow visitors to enter animal areas, when surveillance and animal behaviours allow. Options for walk-through exhibits are aviaries for lorikeets and budgerigars and exhibits for wallabies, vicuna and mara. Split-level viewing of exhibits enable visitors to view animals under water, on the ground and in tree canopies. This is particularly interesting in mixed species exhibits, when various species inhabit different strata in the exhibit space. Fences at Helsinki Zoo are usually dark coloured. This makes them less visible in compari- son to green or metal colour. Fences parallel to the edge of the paths are more visible than when hidden behind vegetation. Vegetation should cover fences except for dedicated viewing areas that are selected and designed for this purpose. Climbing plants could cover the poles of all aviaries and many fences. Harp wire has not yet been used as an exhibit barrier at Helsinki Zoo, but has interesting applications. It improves visibility in comparison to glass panels, but the necessary secondary barriers keep animals at a larger distance from visitors than glass. Various types of enclosures: aviary, paddock, cage. When walking the path between camel and musk ox exhibits, the entire exhibits can be seen all along. The visitor experience becomes more focussed and more interesting when viewing is restricted to specially designed areas. Shelters at the Bactrian camel, wapiti and mountain goat exhibits will prolong visitor dwell times, particularly when combined with feeding places. helsinki zoo master plan 2012–2022 39 9.1. Seal Harbour Seals are among the most attractive species in zoos and deserve a spacious exhibit with ample visitor viewing areas. The planning of a new seal exhibit with seating for a large audience for interpretive talks has highest priority, since the species is popular, easily available and easy to train, and staff has experience with seals. The historic harbour setting will serve as realistic scenery for the display of grey seals which often live close to human settlements. The current ferry terminal is a suitable location, regarding available space, visibility from the ferry and the interesting historic ambiance. Using the sea as a continuous backdrop for the exhibit will make it look very naturalistic and spacious. The exposition of visitor seating must avoid the 40 helsinki zoo master plan 2012–2022 afternoon sun in the visitors’ eye. Two piers and a (fake) ferry boat will provide visitor viewing and interpretation. The main pool between the two piers will be enclosed by underwater fences and an underwater tunnel. The tunnel will allow visitors to cross from one pier to the other. It will be submersed to preserve the view of the open sea, but not more than that it is possible to see the water surface from the tunnel. A second pool will be in front of the historic Polar Bear Castle. The water in the pools is that of the Baltic Sea which provides the animals with the stimuli of their natural habitat. The current shop and kiosk building will be replaced by technical areas for seal management and stormwater treatment. These facilities will be hidden behind artificial rock, mimicking the natural granite of the island. The area between the vulture aviary and the neighbouring pier will be filled to create a plaza in front of the aviary and seating for about 900 people on benches parallel to the pier. Visitors will be able to attend demonstrations that will take place several times a day during the high season. A platform in the pool will serve a keeper as the demonstration area. Kiosks will be located on both ends of the Seal Harbour (Seal Kiosk, Vulture Kiosk). This exhibit will be the first highlight after the entrance to the zoo and will be visible from the ferries approaching the new harbour near the bridge to Korkeasaari. Seal kiosk Interpretation Proposal for Seal haRbour beach pier visitor path “ferry” viewing platform glass tunnel seals keepers stage stormwater retention treatment beach Service seats filled shore Vulture kiosk outflow visitor path Vulture viewing 0 5 10 helsinki zoo master plan 2012–2022 50m 41 “Beluga”, Helsinki Zoo competition proposal. 9.2. Alpine Goats The path along the markhor and ibex exhibits is currently underused because the animal species are not interesting enough for most visitors and there is no other attractive goal to reach from this path. This will change with the addition of the Otter Hide playground and the Korkeasaari Boat Restaurant near the otter exhibit. In order to make the walk more interesting, the landscaping will vary in plant species selection and plants’ heights. A platform at the beach for viewing nesting birds on the small island will 42 helsinki zoo master plan 2012–2022 also be an attractive resting place for visitors on sunny days. The platform will have benches and a sturdy telescope. A boardwalk into the ibex exhibit will be another point of interest along the path. The boardwalk will detach from two seating areas, cross the moat with smooth ramps and lead along the rockface into a shelter so that the ibex cannot jump on the visitor path. Viewing will be through horizontal slots between the planks of the shelter. The shelter will provide protection for visitors on this wind exposed side of the island and for ibex that will choose to stay nearby in good visibility of the visitors. Alpine goats theme area Vulture viewing Vulture kiosk viewing platform seating vis i to rp at h Vulture telescope Alpine goat Korkeasaari luoto various height of shrubs and trees to be planted on the exhibit side of the path. Alpine goat lookout platform vegetation on the sea side of the path to be removed. 0 5 10 shelterd boardwalk concrete wall camouflaged with artificial granite 50m Ibex and vulture, mixed species exhibits at Nordhorn Zoo ©Wolfgang Salzert helsinki zoo master plan 2012–2022 43 44 helsinki zoo master plan 2012–2022 9.3. Cat Valley Big and small felids are on display in Cat Valley. The design of the various exhibits in Cat Valley is similar, which lends this theme area its typical consistent atmosphere. The generous pergolas and climbers are creating a semi-enclosed space for the visitors between the exhibits with shade in summer. Visibility of the cats in the Cat Valley can be improved when glass panels and harp wire would alternate as barriers. Interactive elements for learning about cat biology will be set up in Cat Valley to add interest to the exhibits and slow down visitors when walking through Cat Valley. An interpretation kiosk will replace an unused exhibit with multimedia information about cat conservation. Tiger interpretation, Bronx Zoo. Harpwire used as a barrier for a snow leopard exhibit at Bronx Zoo. A shelter for watching a video at Bronx Zoo. helsinki zoo master plan 2012–2022 45 9.4. Camel Heights The actual exhibits for Bactrian camel, gazelle, kulan and Przewalski horse have four stables that are typical Finnish farm buildings. These will be replaced by one single building in between the exhibits, that will have a less obtrusive colour and be hidden between trees and bushes. In winter, this building will be accessible for visitors in order to provide additional shelter and insight into the holding of these species. Service access will be at the backside of the building. Interpretation will be offered in a yurt-like building in front of the stable. Real yurts may temporarily serve as attractive shelters for overnight events at the zoo. The paddock next to the Pukki restaurant needs some upgrade to look more pleasing. A grassy moat instead of the pavings, islands of grasses in the exhibit (all protected by electric grass) and grasses around the fence may improve the look and better convey the image of a steppe. Riding on a horse model at Munster Zoo. 46 helsinki zoo master plan 2012–2022 Viewing area with telescope at Hanover Zoo. Przewalsky horse silhouette model at Langenberg Wild Animal Park. Interpretation corner inside the yurt at Salzburg Zoo ©Chris Waltzer 9.5. Monkeys Monkeys are very attractive for visitors and baboons the only bigger primate species at Helsinki Zoo. However, they are not hardy and have to stay indoors during most of the winter. Access to the upper floor of the building should be improved. A wooden ramp on the West side of the building, from the lower path across the rock area to the upper floor, with views of the rock area. When using this ramp, visitors do not need to walk the service road or use the stairs on the backside of the building, except for times when the ramp is closed due to snow or repair. This measure will provide access to the upper viewing area of the Monkeys exhibit for visitors who cannot (easily) use stairs. Additionally it will provide access to a new Rock Butterfly Garden. This will be an area on the West side of the Monkeys that will be planted with native flowering plants of rocky habitats and serve as a food source for various insects. Interpretation will be provided on a wooden platform that will be integrated into the boardwalk. The current baboon enclosure. helsinki zoo master plan 2012–2022 47 9.6. Finnish Forest The Finnish Forest theme area includes the existing exhibits for otters, European mink, owls, reindeer and wolverine. Moose is the Finnish icon animal, that tourists expect to find at Helsinki Zoo. The takins therefore will give way to moose. Since the building of the Borealia exhibit will be used for lorikeets in the Australian theme area, this type of display will be recreated in the Finnish wildlife theme area and provide an indoor experience in this theme area. Martens are hardly ever visible and therefore candidates for giving way to a Borealia bird display. A Finnish kota will be built along the visitor path to provide a shelter on rainy days. The otter holding building will be opened to visitors during winter for video information about otter conservation. Moose at Langenberg Wild Animal Park. A typical Lapland kota in Ranua zoo. 48 helsinki zoo master plan 2012–2022 Finnish forest theme area rabbits rock climbing indoor play new visitor path kiosk moose terrace Indoor playground at Woodland Park Zoo. moose exhibit clearing of woods, open the view Borealia aviary kota picnic 9.7. Rabbits The rabbits are very attractive for visitors and deserve a larger and sunnier place than they have now, next to the tiger exhibit. When the city’s compost facility is operating, the zoo will take its compost there and can remove the compost building behind the takin stable. This will give way for an indoor playground, kiosk, rabbit exhibit and a surrounding Rock Climbing playground for picnic and climbing. A new path will take visitors up to the snow leopards with a smooth grade. This path will replace the parallel one going up and down between the rocks without any exhibits along the way. The new rabbit exhibit will complement the Rock Climbing playground and be connected to the building with an indoor rabbit exhibit and indoor playground. 0 5 10 50m helsinki zoo master plan 2012–2022 49 9.8. European Bison The bison exhibit recently was renovated and is therefore not going to be changed for the years coming. The stable will be accessible for visitors during the winter. 50 helsinki zoo master plan 2012–2022 9.9. Bears Bay This theme area extends from the eagle aviary to the wapiti exhibit. A number of circumpolar species are suitable for the theme and allow flexibility in the animal collection. The Rocky Mountain goats are not endangered and therefore not recommended to be kept at zoos. They may be replaced by snowy and great grey owls. The exhibit used to be an aviary before it was changed for the goats. Once the auditorium at the entrance is available, the Bear Castle can be removed to give way to a much larger restaurant and bear exhibits that extend below the slope, so that the bears can also enjoy the shade of trees and the view of the sea, while their indoor enclosures can be maintained. helsinki zoo master plan 2012–2022 51 9.10. Parrot Landing, Amazonia, Africasia The area between the service buildings, Africasia and Camel Hill will be redesigned for Australian species. This theme area will include a wallaby walk-through, a lorikeet and/or budgerigar walk-through, reptiles, emus and other birds. Many cockatoo species are endangered. Some of them will be kept and bred behind the scenes. Africasia is a greenhouse with a dry and a humid zone, accommodating birds, reptiles, amphibia, tortoises and some small mammals from the desert and the tropics respectively. Amazonia is a tropical hall for small monkeys and other small mammals, birds, reptiles, amphibia and fish. A design project for the renovation of the Amazonia house is under way. Parrot Landing will be a walk-through aviary with small parrots. It will be part of an indoor theme area with Australian species. All together, the tropical halls of Amazonia, Africasia and Australia will form the “Hot Heart” of the zoo, where visitors can stay indoors, in a subtropical environment. The underground passage between Amazonia and Africasia could be more appealing. The current displays asks for attention that they will not receive in this environment of moving crowds. Rather than content, the design should provide atmosphere. A consistent aesthetical wall treatment, a soundscape – for example with sounds from tropical countries – and an interactive floor lighting of lava and fire has been proposed. 52 helsinki zoo master plan 2012–2022 HOT HEART Lämmin ydin Entrance/ Conservation Center Tropical Halls The zoo in Winter, Amazonia and Africasia in the rear. 0 50 100 m An example of landscaping with planting and building structure integrated. helsinki zoo master plan 2012–2022 53 9.11. Nocturama, Vicuna Heights An indoor exhibition of night active animals is envisioned along a ramp of 30 to 40 meters, that will connect the lower level of the Amazonia exit with the higher level of the Amazonia aviaries. The historic Bear Castle next to Amazonia will serve as the entrance. For this purpose, it will be necessary to open the rear wall of the Bear Castle for a cave entrance. Reptiles, amphibia, fish and/or bats from South America may complement the Amazonia exhibits. The area connecting Amazonia with the entrance/exit will be used the display of for South American species. The visitors will have the option to stay on a sheltered path or to walk outside through a vicuna exhibit. Additionally, the area may exhibit guinea pigs, coatis, Patagonian conures and Humboldt penguins. The outdoor South American animal collection will complement the indoor Amazonia collection. Penguins at Vogelpark Walsrode 54 helsinki zoo master plan 2012–2022 9.12. Kea Canyon, Conservation Centre A group of keas will be started in the Australian theme area and later move to their own aviary in the canyon close to the exit. This area is similar to the natural kea habitat, which is totally different from Australian habitats. A kea aviary will make an interesting highlight at the zoo exit, once the kea group numbers at least five individuals. When experiences with kea walkthrough exhibits in New Zealand are satisfactory, this visitor experience may be offered too. The Conservation Centre at the entrance will offer exhibits of fish, reptiles, amphibia and insects as the first or last indoor animal display area. This indoor exhibition and an elevator to the “Hot Heart” of the zoo will give visitors the opportunity to stay indoors during their whole visit from the entrance and throughout the “Hot Heart” of the zoo. Wild kea in New Zealand. Exhibition space at Unterwasserwelt Schrems. helsinki zoo master plan 2012–2022 55 1 0 . A n i m a l m a n ag e m e n t The animal collection at Helsinki Zoo is subject to a complex decision process that includes many considerations, such as the status of a species in the wild, the need of keeping and breeding it in the zoo, EAZA recommendations about holding and breeding the species, staff expertise, availability of the species, its adaptation to the Finnish climate, its needs regarding social groups, the feasibility of providing appropriate holding conditions, the probability of getting, keeping and placing off-spring, the potential attractiveness of the species for visitors, and its suitability for education programmes. The collection planning policy of Helsinki Zoo is described in HAEKE (2008). projects: snowy owls and golden eagles have been released into the wild in Finland. Decisions on keeping certain species may have to be changed within a short time because of changing conditions and requirements. Therefore the strategic plan does not list species to be kept in the future, but focuses on theme areas that allow various suitable species. In the future, Helsinki Zoo will continue supporting in-situ projects by conservation education and fundraising. Fundraising will be done among common zoo public as well as by joint efforts between the zoo and suitable partners. 10.1. Conservation Meet the rabbit at Brookfield Zoo. 56 helsinki zoo master plan 2012–2022 For the last several decennia, Helsinki Zoo has been active in successful breeding of endangered species, such as snow and Amur leopards, Asian lions, macaws, South American callitrix species and several bird of prey species. During the last 15 years, in-situ projects have become an important part of the conservation work of Helsinki Zoo. Leopards in the Amur area and tiger conservation work have been among the most important projects. Participation in EAZA in-situ projects by delivering valuable animals for European release programs (e.g. eagle owls, European wild cats, Alpine ibex, European lynx) have been important conservation efforts. Helsinki Zoo has also run a few nation wide release In addition, Helsinki Zoo actively participates in EAZA conservation projects (Madagascar, Amphibia, Tiger, Rainforest, Carnivora) through education programmes and fundraising. The Zoo’s Nature School and summer camps contribute to conservation education. Local conservation projects have included rescuing of amphibians from areas affected by building projects, as well as cure and rehabilitation of endangered wildlife. The Zoo will take part in local conservation projects, such as the conservation of the habitats of endangered invertebrates and amphibians. Education, both in the zoo as well as in the local community (through school visits, cooperation with the Science Centre, museums, Finnish forestry services, foundations of environmental research) will be intensified. 10.2. Wildlife rescue The wildlife rescue centre will stay a part of the zoo in the future. The expertise of the zoo keepers and veterinarians can be utilised for this purpose. The facilities on Palosaari island offer a safe way of working for wildlife rescue close to the existing zoo. The funding of the wildlife rescue operations will be re-considered in the near future. Snake demonstration at Aqua Silkeborg. Seal training demonstration at Frankfurt Zoo. 10.3. Animal enrichment Animal enrichment and training has the potential to educate zoo visitors about animal behaviour much more effectively than through signs because they become emotionally involved and can receive complementary information through several channels – seeing, listening and reading. Food and non-food enrichment can be provided on a frequent, but random basis, in order to increase animal activity and interest. If placed in visitor view, enrichment has the potential to keep the active animal in visitor view and thereby increase visitor viewing times. An animal enrichment plan may be developed in order to regularly introduce enrichment, and to find the needs for adaptations of existing exhibits. 10.4. Domestic animals and pets There is a tradition to display only wild animals on Korkeasaari, with a few exceptions. Furthermore, there is a policy not to touch the animals at Helsinki Zoo. However, there is much value of displaying some domestic animals and pets. Keeping tame animals is an opportunity for allowing visitors the experience of having close contact with animals and to develop empa- thy for them. As a rule, the animals makes the choice of having contact with visitors. Currently, educators use snakes, tortoises and insects, although these can also be kept as pets. A wider choice of species for hands-on demonstrations (preferably pets and domestic animals) is desirable. However, the topic of pet keeping should not interfere with the zoo’s main competence in wild animals. Rabbits, guinea-pigs, lorikeets and budgerigars are species that will be available for hands-on experiences on Korkeasaari. Keeping farm animals has been considered on Mustikkamaa. This location would allow the spatial separation of domestic and wild animals, that is desirable for veterinary and didactic reasons. An animal attraction on Mustikkamaa would make the walk from the parking lot to Korkeasaari much more enjoyable. Such a project needs extra resources for building and maintenance and additional staff. The stables have to be secured against vandalism and the paddocks have to be supervised. The option of such a display farm was not followed for the time being. helsinki zoo master plan 2012–2022 57 10.5. Off-exhibit holding Since captive breeding may be the only option to maintain certain endangered species in the future, the need for off-exhibit breeding enclosures will rise substantially. Facilities, such as guest rooms and office space are needed for intensified cooperation with other zoos. Helsinki zoo is short of suitable enclosures to hold animals off-exhibit, to allow transactions and breeding management. Currently, Cat Valley has some off-exhibit holding facilities, a paddock behind the musk ox exhibit is used for off-exhibit holding (currently for the bison) and a paddock behind the reindeer exhibit is used for reindeer management. Some enclosures on view are multi-purpose such as the enclosure behind Amazonia (vultures, red pandas, wolverines) and several aviaries. Young owls often have to wait in these aviaries for being shipped to other institutions. This type of enclosure is needed, but should not be on view because it will rarely look very pleasing nor fit the theme of the surrounding area. The tropical halls lack breeding facilities for birds. Off-exhibit multi-purpose animal enclosures should be constructed in various locations at the Zoo to enable breeding research and captive breeding at larger scale, in order to be able to take part in national and international release projects. Species such as large and small cats, European mustelids, large parrots and European amphibians are possible target species for future in-situ activities. The strategic plan reserves several areas for off-exhibit holding and breeding: • The area between cats and guanacos will be prepared for flexible holding of hoofed species. OFF-EXHIBIT HOLDING Varatarhat • The actual musk ox and temporary bison enclosures will be reserved for off-exhibit purposes. The musk ox enclosure is not a good display area because it slopes down from the visitor path and competes with the future Camel Hill interpretation area. It will be screened off with vegetation. • W hen relocating the Nature School and reorganizing the area for Australian exhibits, off-exhibit areas for aviaries and for a multipurpose holding will be reserved around the service buildings. • An annex building to Africasia will serve as a offexhibit holding for tropical species. • Part of the Conservation Centre will be prepared for off-exhibit holding and breeding. 0 50 100 200m Legend now nykyinen 58 helsinki zoo master plan 2012–2022 additional lisättävä 1 1 . W i n t e r at t r ac t i o n s Indoor space for winter visitors does not need to be as large as for summer crowds. This allows more intimate experiences but may also require more control. Zoo indoor experiences in winter can give a special insight into animal management, such as empty animal shift areas, food preparation and insect breeding. When stables of hardy species are open for visitors, this does not always mean that animals will be indoors. Nevertheless, the view “behind the scenes” is interesting for zoo visitors. The winter experiences have to be designed and prepared for this purpose to be safe for staff, animals and visitors. PROPOSED WINTER PATH Talvireittiehdotus In stables where animals are present, potential risks for visitors and animals need to be evaluated. In case of such risks, surveillance by staff or cameras or separation by solid barriers such as glass will be necessary. Entrance Conservation Center Hay storage in proximity of visitors may pose a risk of fire. In animal stables, hay should be separated from the visitor area by a solid wall. On the other hand, hay and straw are very attractive for play and can provide a very special visitor experience. The design of a winter indoor play area with hay and straw therefore has been considered for the current guanaco stable. Penguins Vicuna Africasia Australia Musk ox shelter Amazonia Pukki restaurant Mongolian yurt Monkeys Cat Valley shelter Otter encounter Bison stable Finnish kota Borealia aviary 0 50 100 200 m Legend proposed winter path talvireitti The zoo in Winter. Current hay storage may provide a special visitor experience in Winter. sheltered winter attraction suojeltu talvinähtävyys helsinki zoo master plan 2012–2022 59 STORMWATER MANAGEMENT ON KORKEASAARI Korkeasaaren hulevesihallinta Stormwater so far was collected along paths and discharged to the sea or to the sewer. In the future, stormwater should be retained, naturally treated and reused as much as possible. This will reduce undesirable impacts of nutrients on the environment and avoid the use of drinking water for purposes that can be fulfilled with stormwater. For this purpose, an analysis of the actual stormwater runoff was completed in 2009. Nr. 3a Nr. 2a Nr. 3 Nr. 3a Nr. 2 Nr. 1 Nr. 1a 12. Wetland The strategic plan aims at developing a stormwater treatment system that includes retention, infiltration, biological treatment and reuse. At the same time, the areas for stormwater treatment will serve recreation and education purposes. 12.1. Surface Nr. 1a Historic paths had porous surface and swales that allowed stormwater to penetrate the soil. Today, most paths at the zoo have asphalt surface and discharge stormwater into sewer outlets. Paths that are laid out perpendicular to contour lines channel and speed up stormwater flow. These paths need to be changed, in order to divert stormwater into the neighbouring green space. Legend main runoff route hulevesi pääreitti watershed directly/indirectly linked to treatment facility Nr. 1 + 1a Nr. 2 + 2a 0 50 100 200m Nr. 3 + 3a by Lauri Harilainen, WSP Finland Oy 60 helsinki zoo master plan 2012–2022 12.2. Sewers The mixed sewers on Korkeasaari will be investigated for their sources and changed for separate treatment of stormwater and sewage. Erosion control will be introduced at critical locations. Most stormwater can be collected and treated near the entrance, the Seal Harbour, in the area of the current geese holding and in the area between Hylkysaari and Korkeasaari. Each of these four areas will have its distinctive design that fits the surroundings. 12.3. Stormwater treatment The retention in and passage through wetlands will be the best treatment option for stormwater on Korkeasaari. Five areas were identified for the collection and treatment of the island’s stormwater. Wetland West will be in the location of the current shop at the harbour, wetland South will be between Korkeasaari and Hylkysaari and wetland East will be in the location of the duck house. The design of the entrance will have to include stormwater treatment. The moats of the Alpine Ibex exhibits require a technique for treating stormwater. Wetland East se rv i ce service area a ro off-exhibit holding d Nature school to be relocated sea shore staff building Zoo path collecting rainwater. outflow service area tree, shrubs WC picnic shelter er th oa d pa aviary vic v or isit ser sittings playground: Green Corner Zoo path diverting rainwater. wetland 12.4. Stormwater projects vis The Wetland East will replace the geese building and aviaries. Because of the utility lines for water, sewer and district heating crossing the site, the retention pond will take about the space of the building and the reeds wetland continue from its edge to the road along the shore. A picnic area and shelter with public toilets will complement the neighbouring Green Corner playground. Part of the wetland can be used for an aviary for waterfowl. The overflow from the wetland can be channelled to an existing pipe under the road to the sea. The Wetland West will replace the shop and toilet building at the harbour. This area is just large enough to take the stormwater from the surrounding catchment areas. At the same time, it will form a green backdrop and buffer zone for the Seal Harbour exhibit. green swale i to rp at h green swale open drain on asphalt visitor path Bears Bay inflo w/tu reed/järviruoko lovir ta 0 5 10 ove rflow /y highest water table us livuo normal water table 50m meandering water course/virtausuoma pool/tasausallas sediment/sedimentti Water entering the wetland origins from the zoo area. Rainwater running on surfaces in urban areas is also called stormwater. Stormwater carries different kind of pollutants such as nutrient from animal enclosures. Wetland is designed to improve the quality of stormwater before the receiving water, Baltic Sea. First the stormwater passes by pool where sedimention of solids takes place. This pool function also as flow regulator before the main wetland area. As water enters the wetland, flow velocity reduces and part of the pipe /pur pool/allas outfl kupu tki to ow/ lä htöv irta Kosteikkoon johdettava vesi on peräisin eläintarhan alueen maanpinnalta. Sadevettä, joka valuu maanpinnalla rakennetuilla alueilla, kutsutaan myös hulevedeksi. Hulevesi sisältää kiintoainesta kuten hiekkaa sekä ravinteita eläinaitauksista. Kosteikon plan tarkoituksena on helsinki zoo master 2012–2022 parantaa huleveden laatua ennen sen johtamista Itämereen. Aluksi hulevesi johdetaan kosteikon alkuupäässä tasausaltaaseen, joka pidättää kiintoaineista ja tasaa kosteikkoon menevää virtausta. Kosteikkoalueella us 61 Wetland South 12.5. Wetland South The Wetland South is planned in the open water area between Korkeasaari and Hylkysaari islands. It is the largest of the wetland areas and will therefore be designed for stormwater collection and treatment, nature experience, interpretation and play. The integration of an aviary is also considered. bison sand beach to be restored moose aviary interpretation shelter visitor path deck outflow Display: Life in Baltic Sea wetland theme play: raft sea shore A’ Display: Life in Baltic Sea rock deck vis wetland i to rp at h dec k Hylkysaari 0 62 5 10 50m helsinki zoo master plan 2012–2022 The boardwalks and platforms may be floating so that visitors can be close to the water surface, but storms will not overflow them. Vehicle access to the wetland will be useful for the yearly cutting of the reeds and other maintenance as well as for dumping snow from the island. deck A The role of blue algae for the Baltic Sea may be explained in an interpretation shelter. An aquarium with saduria entomon will be interesting for observation and interpretation. Microscopes should be available for inspecting water creatures. A raft can be pulled on a rope from the boardwalk to a platform at the main path. Along the boardwalks through the wetland, oversized models of animals that are typical for wetlands will be displayed, from gammarus to frog. The aviary may display herons. Villa Ida Raft on a water playground in Vienna. Wetland south Section A-A’ theme play: raft visitor path wetland shore helsinki zoo master plan 2012–2022 63 13. Hylkysaari island A special focus on interpretation on the Baltic Sea can be a major theme for developing Hylkysaari island. Since children’s interest is critical for zoo visitor’s decisions on where to spend time at the zoo, it is important to offer experiences that are inviting and exciting for children. Visitors will be able to follow a Nature Walk around the island where they will find interpretation about the history and the wildlife of the archipelago as well as about threats to the Baltic Sea. Several buildings will offer exhibitions in this context. The combination of marine biology, art and play in an indoor space will attract visitors to the island which may not be much interested in classic museum exhibitions. A picnic area and interpretation about the natural habitats on the island will add to a special nature experience. The Finnish Maritime Museum, the National Forest and Park Service, the Helsinki Commission, the Baltic Sea Action Group, the Maritime Research Centre, the Finnish Environment Institute, the Nessling Foundation and the John Nurminen Foundation are potential supporters for the creation of exhibits on Hylkysaari. BUILDINGS ON HYLKYSAARI Hylkysaaren rakennukset The piers (209, 210) on the West shore may be used for displaying the Aranda research vessel. The neighbouring building (208) could introduce the sea research by the Maritime Research Centre and the Finnish Environment Institute with an exhibition on experiments that visitors may do or follow. The residential building on the South side (202) could serve as a guest house while the other one on the North side (207) could serve as a permanent staff residence. Other buildings (201, 203, 204, 205, 206) are available for exhibitions, while one of them (maybe 206, because it will not be disturbed by zoo visitors) will be used by the Nature School, additionally to its main building at the zoo entrance and by the theatre group for rehearsing and storage. Hylkysaarensalmi Hyljeallas 105 211 206 207 The building on the East side (205) served research on shipwrecks and may become an archaeological exhibition. 205 210 204 Overnight stay and food will be offered at the historic main building that will be turned into a hotel. A public pier and terrace may be offered for day guests who do not enter the zoo. Zoo visitors arriving in private boats will have to get an entry ticket online or at the zoo entrance. Hylkysaari 208 201 200 202 0 64 helsinki zoo master plan 2012–2022 50 203 100 m Baltic sea © Anu ja Ilkka Lastumäki John Nurminen Foundation, Clean Baltic Sea project. 13.1. Algae House The Algae House is a concept for an indoor playground and exhibition on microscopic organisms in the Baltic Sea. Algae are critical for the state of the Baltic Sea. However, they are mostly unknown and unseen. Artistic installations of microscopic organisms will be used to create a unique and exciting indoor environment and more interest in these organisms. Algae are also an important source of nutrients for men and animals in many regions. The exhibition will give an insight into the food chain in oceans and human use of algae. An example of “Life of Algae” exhibition in Japan.. In a research project on conservation education about oceans that was completed in the United States (www.theoceanproject.org) it was found that youth (ages 12 to 17) are more concerned about the ocean and other environmental issues than their parents. While the parent remains the “decision-maker”, the child increasingly is becoming the “opinion-maker” on environment-related issues. It is therefore essential to create exhibitions that are attractive and informative for young people. helsinki zoo master plan 2012–2022 65 The educational philosophy of zoos and aquariums should incorporate the principles of environmental education and education for sustainability. This may be referred to as ‘conservation education’. (World Association of Zoos and Aquariums, 2005) 66 helsinki zoo master plan 2012–2022 1 4 . C o m m u n i c at i o n The traditional channels for communication with zoo visitors have been advertisements, flyers, exhibit signs and guided tours. Helsinki Zoo has successfully started to use new channels such as performances and temporary exhibitions. Further possibilities will be explored. Multimedia offers may attract young people who usually stay away from zoos. Multimedia exhibitions and electronic media will be a new focus of Helsinki Zoo’s communication. • W hen accessing the zoo by ferry, bus or street train, visitors may receive acoustic information on the zoo from live speakers or records. Videos are not considered as they compete with the view of the landscape. • A space for temporary exhibitions will be built at the entrance and used for international campaigns by EAZA, WAZA and IUCN, but also for exhibitions that are available from international and Finnish institutions. • A library with computers may serve as a support facility at the entrance that can be used by school groups and special interest groups such as aquarists and birding societies. The National Forest and Park Service has an interest in providing information to the Finnish audience and may help establish such a library and an exhibition on native wildlife and forest management. • An auditorium at the entrance will offer scheduled programs about biodiversity (“Face to Face with Biodiversity”). BBC videos are available for this purpose. • A “Virtual Zoo” will complement the real zoo animal exhibits with information on endangered habitats in an amazing way, with the goal to touch the hearts of visitors and to open their minds for conservation action. • These new facilities at the entrance will be offered to be rented by outside institutions who are in search of special locations for meetings and conferences and whose public image is suitable for cooperation with the zoo. • The zoo’s animal rescue activities will be made more visible and used for communication about native wildlife. • Animal exhibits will be interpreted by various means and on different intellectual and playful levels for a wide range of visitors. For this purpose, the communication department will be included at an early stage of exhibit planning. helsinki zoo master plan 2012–2022 67 1 5 . C o n s e rvat i o n e d u c at i o n Education is a central mission of Helsinki Zoo, in order to attract, inspire and enable its visitors to act positively for conservation. Education goals are integral to planning the animal collection, designing exhibits, developing conservation programmes and planning visitor services. This is in accordance with the World Zoo and Aquarium Conservation Strategy that was launched by the World Association of Zoos and Aquariums in 2005. Helsinki Zoo undertakes informal (free-choice) education with its visitors, and formal education through developing links with schools, colleges and universities. By participating in curriculum development, the zoo educators keep their programmes up to date and help ensure that conservation is incorporated into courses. Gaining positive experiences in nature is one and the most zoo relevant principle, stated in the Finnish school curriculum for teaching biology at schools. Live animals can be used well beyond biology to teach animal care, horticulture, exhibit design, and leisure management. Education is also a critical component of field conservation, building awareness and support. 15.1. Nature School The zoo school at Helsinki Zoo is called Nature School. It is accommodated in a building that is too small for this purpose. Considering the growing importance of school education at the zoo, the needs for expansion and replacement are urgent. The Nature School “Arkki” of Helsinki Zoo provides pupils with participatory learning environments to gain positive experiences in nature. This is in line with the Finnish school curriculum for teaching biology at schools. Positive nature experiences are meant to cause the development of a positive perception of natural environments, which should lead to respecting different life forms and to acting towards the protection of nature. Various teaching practices are used in programs and themed events of the Nature School for different school grade levels. Nature School students also gain experiences with studying animals. Zoo theatre performance. 15.2. Performances Helsinki Zoo’s theatre is a group of 24 young volunteer actors. The theatre was founded in 2007 and by now has produced 13 pieces for zoo events and campaigns. The plays are entertaining and educational, with lots of music and dancing. The theatre has an important role in promoting sustainable lifestyle and biodiversity issues in accordance with the mission of Helsinki Zoo. The group needs a space for practising and storage that may be found on Hylkysaari island. Nature school event. 68 helsinki zoo master plan 2012–2022 15.3. Exhibitions Changing zoo exhibitions are particularly interesting for repeat visitors. Two temporary outdoor exhibitions have become a great tradition at the zoo: “Art meets Ice” and “Art meets Sand”. While the “Ice meets Art” exhibition is well located next to the Pukki Restaurant, the “Art meets Sand” exhibition does not fit the historic park. It will move to a new beach area between bison and eagles. At the end of the exhibition, the sand can be used to replenish the beach. 15.4. Interactive exhibit interpretation A real zoo design challenge is the development of play opportunities which educate beyond social interaction and mobility. Such equipment usually is developed in a team effort between animal, education and building specialists. A prototype then is built and tested before production and installation in order to make effort and expense worthwhile. If well-done, interactive exhibit interpretation can be very effective in communicating concepts about animal characteristics or behaviour. While space for outdoor exhibitions can be found on the zoo site, indoor space for exhibitions is scarce. The only suitable space at the Bear Castle is often used for other purposes. At Helsinki Zoo, interactives have been produced for temporary use, but have not been evaluated for permanent installation. In the future, a special building at the entrance will accommodate temporary and permanent indoor exhibitions. An auditorium will deliver multimedia programs and a Conservation Centre will introduce zoo visitors to the world ecosystems through virtual and real animal habitat exhibits. The evaluation involves formal research before design (front-end evaluation), systematic observation during the test (formative evaluation) and after installation (summative evaluation). Further information on the process and its outcomes can be found in Ebenhöh (1992). Art meets Sand, Helsinki Zoo. Art meets Ice, Helsinki Zoo. Climbing like a monkey at Hannover Zoo. Interactive exhibit at Helsinki Zoo. Jumping like a lynx at Portland Zoo. Interactive exhibit at Helsinki Zoo. helsinki zoo master plan 2012–2022 69 Playground at Bioparque in Colombia. Wooden crocodile at Helsinki Zoo. 1 6 . N at u r e p l ay Visitors to Helsinki Zoo seem happy with the playgrounds (Innolink Research, 2008). Experience from other zoos shows that visitors’ dwell times and the number of repeat visits increase when exciting playgrounds are provided. Theme playgrounds that are different from other playgrounds in the region are a good reason for repeat visits of children and their families to the zoo. Ideally, there should be various types of play opportunities well dispersed over the zoo so that visitors can alternate between attentive viewing of animal exhibits and frolic play. The best locations of playgrounds are near picnic areas and restaurants. ic conditions in Helsinki also suggest indoor playgrounds. The strategic plan calls for playgrounds for specific target groups. The zoo’s playgrounds will be differently themed, according to activities that fit their surroundings. The harsh climat- Children like to use informal play opportunities along their way. Tree trunks, step stones, logs and pegs for balancing are well used when placed near the path. They can be part of the 70 helsinki zoo master plan 2012–2022 Additionally, themed interactive education games will be offered in the context of animal exhibits, such as animal tracks, and single items at appropriate locations, such as a swinging ship at the harbour. 16.1. Informal nature play Natural play opportunities will be developed additional to formal playgrounds. Landscaping and art objects can be very effective for play. path design and landscaping or look like temporarily deposited. This does not make them a “playground”, but usable “park furniture”. Some playful educational features - such as animal tracks and sculptures - will be incorporated into the demonstration area next to the Pukki Restaurant and serve all ages. Sculptures like the popular wooden crocodile on the zoo grounds are great for play and interaction among visitors of all ages. There will be more such sculptures across the zoo that will be well used by visitors. If they can be climbed, the ground should be soft (wood or bark chips) and the height should not be much over one meter, to be on the safe side. Tall animals could be shown in sitting or laying positions. Mammoth Dig at Helsinki Zoo. PROPOSED PLAYGROUNDS Ehdotetut leikkipaikat Become an Animal age 0-100 Rope Garden age 6-60 A tree trunk as an informal play opportunity at Frankfurt Zoo. 16.2. Theme playgrounds The following playgrounds are planned: • Rope Garden: Climbing and balancing a few centimetres above ground between trees along the path from the bridge to the current harbour for the target age group over 6 years. • Swings Garden: Various swings for all ages next to the Guard’s Cafe. • Rock Climbing: Climbing on natural rock outdoors and on artificial rock indoors in the area of the compost facility between bison and reindeer that will also accommodate the rabbit exhibit. • Otter Hide: Hiding, climbing and sliding near the otter exhibit for the age group 3 to 10 years. • Beach: Water games and sand play for all ages at the beach below the eagles. Green Corner age 0-100 All target groups can find different play areas that are suitable for their age. The target group of small children can use a grass area for crawling, walking and play with natural materials, such as gravel, cones etc., in the area between the geese and the owls. They can also use the Beach below the eagles and special swings for small children in the Swings Garden. The Beach and the Swings Garden will be designed to serve all age groups. Swings age 0-100 Rock Climbing age 6-60 Otter Hide age 3-10 The target group of children 3 to 10 can play with sand in the Mammoth Dig at the Bears Bay or climb on wooden structures at the Otter Hide. The target group of school children and adults will find some challenges in the Rope Garden between the guest house and the historic harbour and in the Rock Garden. Beach age 0-100 Algae House age 0-100 0 50 100 200m • Mammoth Dig: Sand play for children from 2 to 10 years at the Bears Bay. Legend • Green Corner: Play and relax on a lawn next to the Wetland East. indoor sisällä outdoor ulkona helsinki zoo master plan 2012–2022 71 Otter Hide playground Otter Otter Hide playground rock garden Finnish forest theme area WC terrace restaurant boat clearing of woods, open the view kota Theme playground “otter-hide” in Zurich Zoo. picnic 0 5 10 50m 16.3. Finnish Forest recreation area Several projects are planned to improve the appearance and use of the area between ibex and reindeer. An “Otter Hide” playground at the picnic area will target children age 3 to 10 with wooden shelters, climbing and sliding opportunities. The theme and target group are in accordance with the strategic plan for playgrounds on Korkeasaari. The Korkeasaari Boat Restaurant and a terrace at the shore as well as picnic shelters and a souvenir kiosk between the shore and the path will replace the Otter Kiosk and seating place on a far better 72 helsinki zoo master plan 2012–2022 level of service. A toilet building at the edge of the slope beyond the otter building will replace the toilets at the kiosk and provide more space. The kiosk building then will be replaced by a continuation of the Rock Garden on the upper side of the path coming from Cat Valley. This will open the view to the sea and the restaurant boat. The measures will turn this space into a major visitor meeting and resting area, strategically located to improve the use of the South shore and to complement the services at the harbour, the Pukki Restaurant and the Bear Castle. Restaurant boat in Prague. Overgrown beach today.y 16.4. Beach Sand beach playground in Vienna. The area between bison and eagles used to have an attractive sand beach. The beach will be restored to become a special leisure attraction that is unique at a zoo. A previous stable will be turned into lockers, chair rental and storage. The toilets at the Bear Castle will be improved and enlarged. Showers, changing facilities and Sand beach in the 40s. benches will be complementary services in this area. The playground will have a water theme and target all age groups. These measures will increase the capacity of recreation areas at the Bear Castle that can currently hardly answer the needs during the busy season. helsinki zoo master plan 2012–2022 73 74 helsinki zoo master plan 2012–2022 1 7 . Th e z o o a s a w o r k p l ac e Helsinki Zoo is a work place for 75 people whose safety and motivation are critical for a successful operation. 17.1. Staff development Staff is well educated, but needs opportunities for continuous vocational training in the highly specialized and rapidly evolving zoo management techniques. Funding of travels for exchange with international professionals in the field (participation in international conferences) will be available for this purpose. The participation in professional discussion fora on the internet is encouraged. Special training should be offered when developing projects that require new staff expertise such as the use of natural substrates in indoor animal exhibits, the use of vegetation in animal exhibits, animal enrichment and training, sustainable stormwater management and the development of interactive visitor interpretation. Training and testing of new techniques needs to be scheduled well in advance so that staff can gain the confidence that is necessary to successfully maintain a new system or new species. A keeper training plan may be developed that includes visits of staff from and to other zoos and participation in professional courses and meetings. The number of staff with expertise in special fields will have to increase with a growth of visitor numbers, special events and programs. 17.2. Service traffic For staff and guests to Korkeasaari there are 24 parking spaces at the bridge landing, 19 at the lower end and 5 at the higher end of the service area. These will be maintained and should be sufficient in the future. A garage for zoo and private bikes can be an incentive to use this sustainable mode of transport. Currently, service and pedestrian traffic are not separated and visitors have access to the main service area from all sides. For security and comfort of the visitors, service areas will be fenced and taken out of the visitor circulation system. Vehicle access is possible to all animal exhibits and visitor amenities. Since the work time of the keepers starts well before opening hours, service access to the enclosures in general does not conflict with visitor circulation. A map of service roads that are necessary for delivery, garbage collection and access to service buildings will be developed that also includes storage spaces and snow dumps. 17.3. Storage for construction materials A new depot was built in 2009 and a new bison stable will be the central storage for hay and straw by 2010. An inventory was completed in 2009 to find that there is enough storage space, once it is well organized. Particularly the storage spaces in the workshops and on Palosaari Zoo experts. need to be reorganized. The visibility of the storage facilities on Palosaari from the visitor areas on Korkeasaari should be respected. The storage area on Palosaari is not large enough for construction materials, and construction traffic is not compatible with the quarantine and rehabilitation facility on the island. A space on Mustikkamaa, near the entrance, is therefore used for construction materials. It will be organized so that it will not spoil the first impression of the zoo entrance. On the left: Zoo entrance at Korkeasaari in Winter. helsinki zoo master plan 2012–2022 75 SERVICE ZONE STORAGE FACILITIES Toimisto- ja leikkipaikat Varastointi Central kitchen 375 m2: animal food Workshops 100m2: tools Villa Workshop Workshop Palosaari 1200 m2: horticulture and construction materials Administration Staff building Bison stable 110 m2: central hay and straw storage Compost facility 150m2 0 50 100 200m Legend 0 76 50 100 m helsinki zoo master plan 2012–2022 indoor storage sisätila outdoor storage ulkotila sheltered storage katettu to be removed purettava Central depot 1330 m2: Indoor 400 m2: building materials (100 m2), furniture (300 m2) Sheltered 630 m2: compost (60 m2), small containers (150 m2), fuel (30 m2), machines (390 m2) Outdoor 300 m2: vehicles (200 m2), waste containers (100 m2) 17.4. Indoor space 17.5. Project management The needs for additional office and workshop space was evaluated in 2009. Effective zoo project management is cost efficient and responsive to the zoo’s tasks of education, conservation, recreation and research. It requires suitable planning tools and a planning process that adequately involves all relevant stakeholders. There is a lack of changing facilities at the entrance on Mustikkamaa and at the main service building. This can be alleviated if bakery and lunch room were moved out of the building to another location. Staff can have lunch in the staff eating room in summer and at the Pukki Restaurant in winter. Currently, there is no special space designated for staff at the restaurant. This should be changed in order to give staff more privacy and to separate people in working garment from visitors. The stakeholders in zoo projects are advocating for various interests, such as animal welfare, animal conservation, visitor experience, interpretation, conservation of the landscape and natural resources, maintenance, finances and more. Communication with the public through media work and exhibit interpretation will be developed at an earlier stage of animal exhibit planning in the future. The staff eating room is not well used. The reasons are not very clear. A survey among staff about desirable lunch service may help to address the poor use of current services. A well used staff lunch room is not only good service for staff, but also facilitates quick informal communication among people who are working in different places and otherwise rarely meet. The existing outdoor space with seating between service buildings partly serves this purpose. A complete analysis of buildings, exhibits, utility lines and various visible structures, such as manholes, was done in 2009. As a result, a map with numbered buildings and exhibits and a table relating to the map were prepared by the city’s architects’ office. The map has a 100 by 100 meter grid with numbers and letters for easy reference. The table provides information on all zoo buildings and exhibits on Korkeasaari, Palosaari and Mustikkamaa. The following table gives rough estimates for additional staff numbers and corresponding space needs, including all support facilities such as lockers, kitchen, meeting rooms, toilets, and storage. The table on the left has the potential to serve as a project management tool in the future. estimated indoor space administration estimate for future staff options for future work space estimate for additional space in m² 7 (director, secretary, administration chief, project management, economy, human resources, information technology) 8 - 10 6 - 8 in new office building 200 2 - 3 (director and others) on upper floor of villa (= historic Curator's Residence) in administration building library currently 24 m² in villa animal management marketing 60 to 70 m² on lower floor of villa including computer and reading 0 4 (head, 2 curators, head keeper) in villa 6 4 - 6 in new office building 150 3 (head, 2 assistants) 3 new office building 100 9 new office building 170 5 5 on upper floor of administration building 0 renovation of workshops 0 1 near education 50 10 2 on upper floor of administration building, tools at workshop 0 1 garage for pathology 0 in administration building education The need for additional indoor space was incorporated into the requirements for the entrance area. current staff and work space 6 - 8 (head, secretary, 2 assistants, 1-3 guides) in villa maintenance 3 (head, 2 staff) in administration building construction 2-4 in workshop building sign workshop 1 in workshop building horticulture 9 (head, 3 gardeners, 5 maintenance) in gardeners' building veterinary 1 in workshop building staff changing, laundry, toilets in staff building building sufficient when bakery and lunch room move out 0 lunch room in staff building centrally located between offices and workshops to facilitate communication, indoors and outdoors first improve use of current facilities, then estimate add. space needs Nature School two classrooms, teacher's room, kitchen, toilets, storage replacement for actual building near entrance and offices 200 helsinki zoo master plan 2012–2022 77 1 8 . S u s ta i n a b i l i t y Helsinki Zoo naturally has an interest in sustainable solutions that are consistent with its mission to conserve species and natural habitats. • Helsinki Zoo operates in accordance with the City’s CO2 policies and City Planning. • The Zoo has always followed the policy of focussing on animal species from Nordic and Alpine regions that can cope with the climatic conditions of Finland and do not need heated shelters. The only exceptions are the tropical halls that form the “Hot Heart” of the zoo. • The strategic plan makes suggestions for more sustainable modes of transport for visitor access to the zoo. This should reduce the use of cars for arrival from actual two thirds of all visitors to one third or less. • For financial sustainability, the zoo will investigate new structures for generating funds and for getting support from various stakeholders. • There is potential for involving members of the local society into the zoo’s education and conservation programs. Examples in other zoos show that volunteer programs can have a positive impact on the volunteers themselves by educating them. Visitor education and research programs can be expanded with support of volunteers and thereby reach much more visitors. This will also positively influence the public image of the zoo. • Shops and restaurants are certified for being environmentally friendly. Fruit and vegetables are organic, fish is from MSC certified sources, tea, coffee and chocolate are Fair Trade products and plastic toys do not contain phthalates (a chemical that is considered to be detrimental). In the spring 2010 all restaurants, cafés and kiosks in Helsinki Zoo were awarded the Nordic Swan Eco-label. Improvements are planned regarding a central storage at the entrance to reduce internal traffic and seating capacities during the high season. • The collection of stormwater and sewage on Korkeasaari will be separated for sustainable treatment. Stormwater will be collected and treated in suitable places that will have their distinctive design to fit their surroundings. Erosion control will be introduced at critical locations. • Replanting trees will be part of all redesign projects on Korkeasaari and support efforts to retain stormwater. • Beaches will be restored to their natural state. Modificated shore at Korkeasaari to be restored to its natural state. 78 helsinki zoo master plan 2012–2022 helsinki zoo master plan 2012–2022 79 references city of helsinki (2009) Helsinki Zoo Ideas Competition – Evaluation Report. Helsinki, Finland. ISSN 0787-9024 leinikki jouni et al. 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