WebSurveyor Analysis: IT Survey 2006-07
Transcription
WebSurveyor Analysis: IT Survey 2006-07
WebSurveyor Analysis: IT Survey 2006-07 Survey: IT Survey 2006-07 Executive Summary This report contains a detailed statistical analysis of the results to the survey titled IT Survey 2006-07. The results analysis includes answers from all respondents who took the survey in the 21 day period from Tuesday, November 21, 2006 to Monday, December 11, 2006. 1946 completed responses were received to the survey during this time. This frequency report does include "comments-other" to individual questions in addition to force-choice categories (e.g., types of download software used), but does not include verbose qualitative comments, which are posted separately and summarized in the final report. Author: Dr. Necia Black & UBit Survey Team Filter: Responses Received: 1946 1) What type of computer(s) do you use? (Check all that apply.) Response Count Percent Laptop 1348 69.3% Desktop 1204 61.9% Tablet 20 1.0% PDA/Handheld 115 5.9% Smart phone (email and web) 77 4.0% 2) How often do you use your laptop/PDA in classes on campus? Response Count Percent Always 479 24.8% About once a week 232 12.0% About once a month 126 6.5% Once or twice a semester 200 10.4% Never 468 24.2% I do not own a laptop/PDA 427 22.1% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (1 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 3) What features are available on your computer(s)? (Check all that apply.) Response Count Percent Wireless connectivity 1426 73.3% Gigabit connectivity 355 18.2% USB memory drive 1594 81.9% CD/DVD drive 1743 89.6% Video camera 318 16.3% External hard drive 539 27.7% Firewire 630 32.4% Bluetooth 418 21.5% I have no idea 205 10.5% 4) What operating system(s) do you use on your computer(s)? (Check all that apply.) Response Count Percent Windows XP (Home or Pro) 1732 89.0% Windows earlier than XP 71 3.6% Mac OS X 155 8.0% Mac earlier than OS X 15 0.8% Linux or other Unix-based OS 70 3.6% Palm OS 57 2.9% Other 43 2.2% Don't know 35 1.8% 5) How often do you update (patch) your computer's operating system and applications (e.g. run Microsoft Update)? Response Count Percent It's updated automatically 1221 63.5% Weekly 157 8.2% Monthly 280 14.6% Never 208 10.8% Other 57 3.0% Other Responses: https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (2 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 V25 my boyfriend does it, it's his computer Every Day I don't do it manually, and I'm not sure if it's done for me whenever the reminder pops up bi-weekly I'm not sure when i am not lazy When appropriate (just updated from ME to 2000) Not sure if it is automatic, but I have never updated it. Whenever it tells me to I have no idea I'm not sure. as it applies when needed i dont know Do not own one hardly ever . . . i think! I get notices of new updates and install as they appear. Update whenever I feel like it: selective My partner does it I have no clue I dont know my brother does all of it for me by remote access. I don't know Only the necessary ones whenever it tells me there are updates available. Whenever I feel like it, or when microsoft does it when i turn off the computer when my computer notifies me of important updates when it tells me to occasionally less than monthly, more than never. Try "rarely" I don't know Occasionally not sure my boyfriend does it Whichever updates I feel are necessary once every 6 months every few months; as prompted by Daily by-monthly If it ain't broke, I don't try to fix it. I only update apps when necessary. A/V sw updates automatically. https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (3 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 I'm not sure. rarely whenever my boyfriend tells me i should the computer updates automaticaly Windows autoupdate, Linux check every few months unless updating spcific kernals bi-weekly when i get a reminder Every Day I don't own a computer. randomly i do not know what this means My husband does it whenever it pops up and tells me i need to update when prompted by Mac Randomly As absolutely necessary--generally for computer security puropses only--so as to not allow Microsoft to throw whatever it wants to into a patch and have that extra garbage from them on my computer forevermore. 6) Do you use the University-provided Verizon (wired) telephone service in your Residence Hall/Campus Apartment? Response Count Percent Yes 335 17.4% No 625 32.5% I do not live in a Residence Hall/Apt. 965 50.1% 7) If you answered "yes" to the above question, for what do you use the wired (Verizon) phone service? (Check all that apply.) Response Count Percent Incoming calls 262 13.5% Local calls 229 11.8% Long distance calls 40 2.1% Calling card calls 69 3.5% On-campus calls 172 8.8% Other 21 1.1% Other Responses: https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (4 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 V33 Never Used It. Its just there for telemarketers to call. cable n/a t mobile screaming at apple and other companies and dialing 0 for operator to get phone numbers Emergency (like during the blizzard/blackout) never n/a As a resident advisor, I am required to have a phone hooked up to it. dont live on campus It is there in case my Cell Phone fails conference calls nothing live off-campus I work for the unversity...on campus calls I do not live in a Residence Hall/Apt. Time Warner( adelphia) the only ones i can without paying more i reside in the comfort inn i dont i dont need it but sometimes i use it if i think about it to avoid going over my minuts on my cell and i used it the week i lost my cell phone before i got another 8) Do you use any "softphone" (voice-over IP) software on your computer(s)? (e.g. Vonage™, Gizmo™). Response Count Percent Yes 212 11.1% No 1692 88.9% 9) What cell phone features do you use? (Check all that apply.) Response Count Percent Web browsing 303 15.6% Calendaring 799 41.1% Document management (MSWord, Excel) 80 4.1% Email 226 11.6% Music 439 22.6% Pictures 1094 56.2% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (5 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 Text messaging 1405 72.2% Video 436 22.4% I use a standard cell phone - very limited features 479 24.6% I do not own a cell phone 3.6% 71 10) Which of the following portable media devices do you use? (Check all that apply.) Response Count Percent iPod Nano 316 16.2% iPod Video 225 11.6% iPod Shuffle 120 6.2% Creative Zen 93 4.8% Samsung YEPP 37 1.9% IRiver PMC 39 2.0% Archos 12 0.6% Dell Digital Jukebox 61 3.1% Zune 5 0.3% Other audio and/or video - please specify below 341 17.5% I do not own a portable media device 37.7% 733 Comment Responses: V56 RCA Lyra (and I'm not proud of it) Sony NW-HD3 iPod Mini <3 IRiver H10 Creative Muvo Toshiba Gigabeat palm TX Sony ipod old ipod Sandisk Sansa cd player CD player ipod a portable CD player iPod 10G PSP (Playstation Portable) mp3 player ipod mini https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (6 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 ipot=d a portable CD player I want to, but am a poor student irever and sony ericson cell sony ericcson K750 sony bean ilo irever and sony ericson cell Sony MD Sony PSP itunes sandisk mp3 ipod mini ipod 512mb mp3 player Toshiba Gigabeat iriver h320 dell pocket pc iPod Mini ipod mini Verizon cellphone/mp3 player ipod mini portable cd player iPod 20 GB portable cd player iPod Mini mp3 player 2G iPod Rio ipod, without video ipod mini Ipod Mini some cheap MP3 player Kanguru MP3 and Flash Drive Device ilo brand mp3 player iRiver mp3 player Sandisk mp3 player mp3 player,radio,voice recorder Sony peanut MP3 iPod https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (7 of 66)12/11/2006 11:15:28 AM WebSurveyor Analysis: IT Survey 2006-07 MP3 regular iPod iPod 20 gig original ipod but its broke CD Player 3rd Generation Ipod iPod Mini Its a Sony MP3 player MP3 iPod Mini iPod Photo Playstation Portable cd player sony network walkman iPod Samsung cd player ipod mini iPod mini iPod Mini Rio Creative Nomad IPOD mini iPOD Mini sony ericsson walkman Sandisk mp3 player phillips RCA Lyra Creative MuVo sandisc Creative Mp3 player SanDisk MPIO MP3 player cheap mp3 player ipod mini RCA Lyra Toshiba Gigabeat ipod color sony mp3 player Sanyo MP3 player PSP https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (8 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 rio pearl sony scandisc psp SanDisk SanDisk 512MB MP3 Player Sandisk Sansa Dell Axim regular ipod iPod iPod Mini Mp3 player samsung mp3 player Philips GoGear ipod mini an antique of a CD player other i pod psp XM portable radio with mp3 capability itunes on a cell phone Too expensive sandisk ipod mini Rio mp3 player Rio mp3 player iriver h120 In addition to the Nano mentioned above, I have a 4th generation 20Gb iPod Original iPod iPod 20 GB an old Rio MP3 player IPod ipod mini Music XDrive iPod Mini ipod mini Rio Karma ipod mini older iPod ilo mp3 player old ipod centon mp3 player ipod mini https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (9 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 mp3 player delphi xm satellite radio traditional cd player with headphones mp3 iPod photo too expensive ipod mini samsung yepp Lyra Jukebox mp3 player mp3 player mp3 player - samsung?! Lexar Media Player sony mp3 player iPod iPod Photo...20GB CD player; walkman Still CDP - tight money iPod Picture. came out a few months before the video GPX MP3 Player iPod mini verizon samsung phone with mp3 player I don't remember IPod 3G. I like 'em old school. ipod mini sandisk mp3 MP3 player Don't know how to download music or how to use the program ipod Mini sandisk 1gig sandisk mp3 I would like to have an iPod i pod mini SanDisk mp3 Player iPod 4th Gen iPod mini CD player iPod mini mp3 player mini disk 128MB jump drive that doubles as mp3 player RCA 512MB https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (10 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 iPod mini i did have a creative zen, however a few weeks ago some asshole stole it from my bedroom when i was at school. iPod mini Hoping to win one! ;) Sandisk Older model Ipod Sandisk Regular 20 gig Ipod aigo mp3 SanDisk ipod photo iPod mini my phone has a walkman discman Pocket PC Smartphone ipod mini iPod mini Phillips Go Gear Rio Nitrus iPod Mini on PDA iPod - earlier generation, cd player playstation portable iPod Mini sony clie sandisk sansa iPod mini iPod 20GB i pod mini original ipod Sandisk ipod mini old fashioned cd player Minidisc ! mp3player I'd really like an iPod. I hope you're giving away more than one. rio player sandisk mp3 ipod mini =( playstation pocket - psp https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (11 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 portable cd player LG Chocolate discman iPod mini Ipod Mini scandisk cd player iPod Mini cd player cd player Sony Sansa Sandisk Sansa for voice recordings of lectures iPod Mini mini ipod Ipod photo iPod 4th Generation Ipod [1st Generation] Sony Walkman mp3 player Had iPOD but it broke Sandisk 256MB Mp3 I'm thinking of getting a creative zen over the brk iPod Mini XM satellite radio CD and MP3 player iPod photo Sandisx Sansa mp3 player Ipod mini disc man..old school! ipod mini MP3 player iPod mini samsung RCA mp3 player old mp3 player that only holds 30 songs CD player palm tx mp3 player ipod photo sandisc 1g sansa Sony NetMD Minidisc player https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (12 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 SanDisk 1 GB MP3 player iPod mini ipod mini ipod iPod Mini walkman iPod Mini digital camera iRiver H120, Creative Nomad Jukebok 3 ipod mini iriver clix iPod Photo i use a limited edition u2 ipod ipod nano is better than shuffle. i had an ipod but it doesnt work anymore, treo 650 iPod mini i would like one Sony my cellphone Pocket PC i would love to win the free nano!! A CD Player itunes IPod 60 gb, before the video feature Sanyo 2G MP3/radio Palm Tungsten T5 cd player my laptop MP3 if I had an iPod, I'd use it to listen to my music and not my PSP. Mp3 CD Player regular mp3 player regular mp3 player + memory drive ipod mini iPod Mini olimphus digital recorder & music player Creative Nano Plus 1 Gb sansa e260 Creative Zen Sleek Photo standard cd player https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (13 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 pocket pc sandisk 15 year-old sony discman iPod 3G PSP iAudio M3 iPod Mini portable cd player and portable cassette player - i know, i'm archaic some cheap phillips one ipod regular rio sport samsung sgh a707 iPod 20gig ipod mini iPod mini The somehow-already-old-fashioned CD player isn't completely extinct yet. I lost my iPod :( and my iPod mini broke :( palm iaudio iPod 4th generation (Gator tech) sd card reader mp3 cellphone MP3 iPod mini RCA mp3 player 11) How familiar are you with the UB Computer and Network Use Policy? Response Count Percent Very familiar - consult it often 292 15.3% Familiar - consulted it once or twice 710 37.3% Know it's there - have not consulted it 684 35.9% Unfamiliar with this website 11.4% 218 12) How do you connect to UBIT resources? (Check all that apply.) Response Count Percent Resnet 576 29.6% Dial up modem - UB 158 8.1% Dial up modem - AOL, Juno, etc. 62 3.2% Cable modem (e.g. Time Warner) 652 33.5% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (14 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 DSL - Digital Subscriber Line (e.g. Verizon) 316 16.2% Satellite dish (e.g. Dish Network) 18 0.9% Shared wireless access point (e.g. shared apartment wireless). 269 13.8% Don't know/Not applicable 12.0% 233 13) Do you use "@buffalo.edu" as your primary email address? Response Count Percent Yes 1282 67.2% No 626 32.8% 14) How long would you like to keep your @buffalo.edu address after graduating? Response Count Percent Don't need it 197 10.3% Six months 174 9.1% One year 417 21.8% Five years 225 11.8% Permanently/forever 898 47.0% 15) What email client(s) do you use? (Check all that apply.) Response Count Percent Entourage 34 1.7% Mac Mail 50 2.6% Mulberry 342 17.6% Outlook 182 9.4% Outlook Express 201 10.3% Pine 41 2.1% Thunderbird 153 7.9% UB webmail 1301 66.9% Other webmail (Hotmail, Gmail, Yahoo, etc) 1093 56.2% Don't know/Not applicable 45 2.3% Other 109 5.6% Other Responses: https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (15 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 V79 aol, msn Opera hotmail gmail, hotmail yahoo yahoo Netscape webmail (now merged with aol) Hanmail gmail Lotus Notes Yahoo aol hotmail hotmail Gmail, Yahoo AOL mail yahoo msn aol yahoo aol AOL yahoo hotmail and yahoo mail compuserve AT&T Netzero optimum online verizon yahoo Adelphia yahoo Eudora AOL tmail Aol Gmail yahoo mail AOL AOL yahoo https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (16 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 yahoo SENS mail aol gmail, yahoo, hotmail AOL Excite, american.edu AOL YAHOO hotmail.com Infoblvd @yahoo.com Aol.com AOL GMail Foxmail Compuserve incredimail Yahoo Gmail, Yahoo, Hotmail AOL Yahoo gmail, yahoo foxmail Time Warner MSN AOL yahoo earthlink gmail gmail, yahoo just verizon hotmail, yahoo AOL aol, yahoo aol Localnet AOL aol, and my email account with my volunteer fire dept. Yahoo,excite Hotmail, Gmail Lotus Notes https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (17 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 AOL earthlink Gmail, Yahoo gmail AOL Gmail yahoo yahoo yahoo Gmail Also use my undergraduate email. aol AOL AOL aol Adelphia (Time Warner) Yahoo cagwin.net hotmail mail.com AOL aol AOL/AIM Eudora Yahoo gmail aol aol Netscape and Verizon DSL yahoo yahoo, hotmail aol Groupwise godaddy ako Eudorapro adelphia used to use hotmail before buffalo.edu address Gmail and Hotmail Yahoo hotmail Gmail https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (18 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 yahoo Yahoo Hotmail, Gmail, Yahoo yahoo yahoo gmail aol AOL Yahoo mtu.edu hotmail also hotmail AOL AOL email AOL lotus notes gmail Hotmail verizon mail Yahoo aol aol adelphia.net hotmail aol aol aol opera yahoo wnyric.org road runner yahoo because of the instant messasing features UB webmail only when on computer without mulberry aol [email protected] AOL AOL yahoo dreamwiz, daum SENS mail https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (19 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 aol.com AOL Adelphia Virginia local - Cox Communications yahoo gmail yahoo aol adelphia MSN yahoo hotmail Gmail, Yahoo yahoo and gmail AOL time warner aol hotmail AOL AOL account AOL Yahoo work email adress hotmail, yahoo, msn 16) Please indicate how much storage space you think should be available for UB-related email. Response Count Percent Fine as it is (150 mb) 626 32.8% 250 mb 249 13.0% 500 mb 145 7.6% 1 GB 389 20.4% 2 GB 149 7.8% Unlimited 351 18.4% 17) Please rank the following methods (cell phone, PDA, client program, web browser) for accessing email. (1=highest preference 4=least preferred) Rank Item Rank Points Web browser (UB Webmail, Yahoo, Google, etc.) 1 6870 https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (20 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Client program (e.g. Outlook, Thunderbird) 2 4665 Cell phone 3 3441 PDA 4 3141 18) Which of the following Instant Messenger programs do you use? (Check all that apply.) Response Count Percent AIM Express 767 39.4% AOL Instant Messenger 1162 59.7% GAIM 98 5.0% Google Talk 221 11.4% Mac (to connect to AOL, iChat, etc.) 71 3.6% MSN Instant Messenger or Windows Messenger 511 26.3% Trillian Basic Messenger (AOL, ICQ, Yahoo) 122 6.3% Yahoo! Messenger 359 18.4% Other 101 5.2% Other Responses: IRC V93 none skype none www.meebo.com Adium None Skype Adium meebo QQ tencent don't use IM aol Adium ICQ, QIP, mIRC ICQ Skype none AIM Triton adium mac (AOL) Mini Aim https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (21 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 meebo Don't use any i don't im none don't use instant messaging myspace trillian pro The client is AIM, but I use Adium for Mac OS X Skype I don't use Instant Messenger programs adium Adium (Mac) none none Skype none skype none Lotus Notes Skype Chat none SKYPE Skype mIRC Fire Adium-for Mac (allows me to use all of my instant messaging services. For whatever reason iChat does not work with my wireless service.) gmail chat Gadu-Gadu Skype Adium qq ichat DeadAIM Skype none skype none none none ICQ Rediffmail messenger https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (22 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Aduim(mac gaim) Skype Chat don't use gmail dont use SKYPE none QQ Adium I don't use instant messenger Skype Skype do not use im none ICQ IMVU AIM Triton Skype bsflite (command-line only AIM client) Whatever is on my Verizon cell phone...i don't know? don't kopete on linux Adium AIM triton Skype none I've never IM'd in my life. Miranda IM none meebo Aim Lite Miranda Adium None skype none Trillian Pro adium none Trillian Pro NONE https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (23 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 adium skype don't use iChat, Skype 19) From the list of the following IM services, which would you prefer to use when seeking help? (e.g. IT support or "instant librarian.") Response Count Percent AOL Instant Messenger 1215 66.1% MSN Instant Messenger 275 15.0% Yahoo 198 10.8% Google Talk 131 7.1% ICQ 18 1.0% 20) How did you initially get your UB-related software? Response Count Percent CD at orientation (Tech Tools) 748 39.9% CD from UBMicro 647 34.5% Download 410 21.8% Burned a CD on a public site computer 13 0.7% A friend 3.1% 59 21) How would you prefer to obtain UB-related software? Response Count Percent CD 827 43.8% Download 1042 55.2% Other 20 1.1% Other Responses: https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (24 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Ghosted Image V97 Personal Pickup both of the above availability of both equally Fine as is. Both CD and Download both! I like using a cd or downloading. Depends on situation mail None what ub software??? quest.#20??? Seems like it is reletivly easy to obtain in many convienient ways. Preloaded on laptops purchased from UB Micro both cd and download Both is convienent PS- Deep down I prefer the CD, but 1. it's probably unnecessarily costly for the school, and 2. the software is often outdated by the time such CDs get distributed (especially browser and email clients and virus scanners' virus definitions) 22) If you use antivirus software, how often do you update your computer(s)? Response Count Percent Automatically updated 1205 63.7% Weekly 220 11.6% Monthly 167 8.8% Installed - Not regularly updated 199 10.5% I do not use antivirus software 81 4.3% What is anti-virus software? I'm not familiar with it. 19 1.0% 23) How do you use a firewall on your computer? Response Count Percent Firewall is installed AND regularly updated 1071 56.7% Hardware router with firewall installed AND regularly updated 129 6.8% Firewall is installed - NOT regularly updated 302 16.0% Hardware router installed with firewall - NOT regularly updated 83 4.4% I do not use a firewall 165 8.7% What is a firewall? I'm not familiar with it. 139 7.4% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (25 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 24) Do you use any of the following services to download music, videos, or games? (Check all that apply.) Response Count Percent AOL™ 192 9.9% Blockbuster™ 62 3.2% CinemaNow™ 15 0.8% Direct2Drive™ 20 1.0% eMusic™ 32 1.6% GameTap™ 14 0.7% GameSpot™ 22 1.1% iMusicSearch™ 20 1.0% iTunes™ 697 35.8% LimeWire™ 397 20.4% Movielink™ 14 0.7% MusicMatch™ 48 2.5% Napster™ 52 2.7% Netflix™ 54 2.8% Rhapsody™ (Real) 45 2.3% Vongo™ 11 0.6% Zango™ 13 0.7% Other 193 9.9% Other Responses: Yahoo V118 DC++ dc++ None morpheus dc++ none DC++ bitcomet Monkey3 from Korea DC ++ kazaa bitcomet ... limewire Bit Torrent https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (26 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 bizarro dc++ youtube dc++ none Bizarro, DC ++ DC++ Bizarro dc++ dc++ DC++ pogo, yahoo DC++ Bit Torrent just search on the internet dc++ DC++ DC++ DC ++ Bizarro dc++ Bizarro ares,bit comet,azureus dc++ DC++ myspace DC ++ Frostwire DC++ EMule, Soulseek (legal downloads only) no DC++ friends/relatives morpheus Kazaa, mIRC DC++ fdss don't really download morpheus DC++ DC++ dc++ DC++ DC++ https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (27 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 torrents morpheus DC++ bittorent Morpheus DC++ file sharing walmart music morpheus DC++ bearshare DC++ free illegal sources DC++ Ares DC ++ or get them from friends NONE Bearshare DC++ mp3.baidu.com torrentspy dc++ allofmp3.com Ares don't download Walmart.com i forgot DC++ DC++ Morpheus DC++ DC++ soulseek DC++ None dc++ Bit Torrent dc++ DC++ Bizarro DC++ https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (28 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 myspace Download.com, DC++ none Kazaa Kazaa Bizarro DC++ bittorrent client Torrent Sites, DC++ Ares bittorent, dc++ purevolume.com I don't tend to download music or videos because I don't want to pay for them. I only download free stuff. DC++ Puretones yahoo dc++ bearshare, kazaa BitTorrent DC++ DC++ Bizarro some program Shareza None None DC ++ no warez clubbox none bearshare DC++ bizarro Ares, DC++ No none Sougou Walmart music DC++ Bizzaro Soribada https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (29 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 dont download those things on my computer DC++; BitTorrent DC++ don't use soulseek torrent Bit Torrent Kugoo usenet DC++ Gnutella DC++ archive.org none oink eMule I do not download content from Internet. It is illegal msn.com, and BearShare Ares, Morpheus Bizzaro DC++ no walmart dc++ myspace/purevolume.com dc++ message boards Shakesphere FilePlanet ares DC++ Bizarro DC ++ DC++ bittorrent DC++ DC++ Bizzaro yahoo.music No No comment BitTorrent none https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (30 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 free music download programs (Kazaa, MyNapster) do not use RealPlayer DC++ bizarro BT you tube none DC++ Bizarro DC++ dc++ DC++ dc ++ DC++ DC ++ baidu Bizarro DC++ DC++ (aka Bizarro) emule DC ++ none DC 25) Please rate the importance of activities for which you use the computers in the public sites most often. (Percentages) Most important Very important Somewhat important Of little importance Not important Access MyUB (course registration, grades, checkstops, etc.) 61.6% 26.9% 7.9% 1.6% 1.9% Access UBLearns 59.2% 27.4% 8.4% 2.3% 2.8% Communication (IM, chat, bulletin boards, newsgroups) 21.4% 23.2% 27.4% 15.2% 12.8% Download music, videos, games, etc. 12.0% 16.4% 20.0% 18.6% 33.0% Email 66.0% 23.6% 7.6% 1.0% 1.8% Online library searches (database searches) 40.9% 31.6% 19.8% 4.4% 3.3% Play games 6.3% 7.7% 18.6% 22.5% 45.0% Printing 59.1% 25.0% 11.3% 2.1% 2.5% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (31 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Problem sets, programming, simulations or other specialized homework 28.7% 26.7% 23.8% 9.4% 11.4% Thesis work 25.7% 23.2% 21.4% 10.3% 19.4% View a class video 22.2% 25.5% 20.3% 13.3% 18.7% Web browsing for classwork 38.5% 36.4% 15.8% 4.3% 5.0% Web browsing for recreation 21.2% 27.4% 26.5% 13.3% 11.7% Wireless network 40.6% 24.1% 16.5% 6.6% 12.2% Writing papers 46.3% 28.2% 15.0% 4.8% 5.7% 25.1) Access MyUB (course registration, grades, checkstops, etc.)(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 1151 61.6% Very important 503 26.9% Somewhat important 148 7.9% Of little importance 30 1.6% Not important 36 1.9% 25.2) Access UBLearns(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 1102 59.2% Very important 510 27.4% Somewhat important 156 8.4% Of little importance 42 2.3% Not important 53 2.8% 25.3) Communication (IM, chat, bulletin boards, newsgroups)(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 394 21.4% Very important 427 23.2% Somewhat important 505 27.4% Of little importance 15.2% 281 https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (32 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Not important 236 12.8% 25.4) Download music, videos, games, etc.(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 221 12.0% Very important 304 16.4% Somewhat important 370 20.0% Of little importance 343 18.6% Not important 611 33.0% 25.5) Email(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 1217 66.0% Very important 435 23.6% Somewhat important 141 7.6% Of little importance 19 1.0% Not important 33 1.8% 25.6) Online library searches (database searches)(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 757 40.9% Very important 586 31.6% Somewhat important 367 19.8% Of little importance 81 4.4% Not important 61 3.3% 25.7) Play games(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 116 6.3% Very important 142 7.7% Somewhat important 343 18.6% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (33 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Of little importance 415 22.5% Not important 832 45.0% 25.8) Printing(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 1096 59.1% Very important 463 25.0% Somewhat important 209 11.3% Of little importance 39 2.1% Not important 46 2.5% 25.9) Problem sets, programming, simulations or other specialized homework(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 533 28.7% Very important 496 26.7% Somewhat important 441 23.8% Of little importance 174 9.4% Not important 212 11.4% 25.10) Thesis work(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 475 25.7% Very important 430 23.2% Somewhat important 397 21.4% Of little importance 190 10.3% Not important 359 19.4% 25.11) View a class video (Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 411 22.2% Very important 471 25.5% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (34 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Somewhat important 376 20.3% Of little importance 246 13.3% Not important 346 18.7% 25.12) Web browsing for classwork(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 714 38.5% Very important 674 36.4% Somewhat important 293 15.8% Of little importance 79 4.3% Not important 93 5.0% 25.13) Web browsing for recreation(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 393 21.2% Very important 508 27.4% Somewhat important 491 26.5% Of little importance 246 13.3% Not important 217 11.7% 25.14) Wireless network(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Count Percent Most important 754 40.6% Very important 448 24.1% Somewhat important 306 16.5% Of little importance 123 6.6% Not important 227 12.2% 25.15) Writing papers(Please rate the importance of activities for which you use the computers in the public sites most often.) Response Most important Count Percent 860 46.3% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (35 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Very important 523 28.2% Somewhat important 278 15.0% Of little importance 89 4.8% Not important 106 5.7% 26) Usually, how long do you have to wait to use a public site computer? Response Count Percent No wait 336 18.1% Less than 10 minutes 932 50.2% 10-20 minutes 423 22.8% 20-30 minutes 101 5.4% Between 1/2 hour and an hour 46 2.5% More than an hour 1.0% 18 27) If you have used iPrint, please indicate your level of agreement with each of the comments below. (Percentages) Strongly Agree Agree Neutral Disagree Strongly Disagree Don't know/Not applicable iPrint is easy for me to use 39.5% 29.3% 11.4% 3.3% 3.5% 13.0% iPrint works well 28.9% 28.6% 15.8% 8.5% 5.0% 13.2% The iPrint allocation is adequate 20.2% 24.6% 17.4% 10.6% 13.0% 14.1% 27.1) iPrint is easy for me to use(If you have used iPrint, please indicate your level of agreement with each of the comments below.) Response Count Percent Strongly Agree 703 39.5% Agree 521 29.3% Neutral 202 11.4% Disagree 59 3.3% Strongly Disagree 62 3.5% Don't know/Not applicable 231 13.0% 27.2) iPrint works well(If you have used iPrint, please indicate your level of agreement with each of the comments below.) Response Count Percent https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (36 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Strongly Agree 512 28.9% Agree 506 28.6% Neutral 280 15.8% Disagree 151 8.5% Strongly Disagree 89 5.0% Don't know/Not applicable 233 13.2% 27.3) The iPrint allocation is adequate(If you have used iPrint, please indicate your level of agreement with each of the comments below.) Response Count Percent Strongly Agree 358 20.2% Agree 435 24.6% Neutral 308 17.4% Disagree 187 10.6% Strongly Disagree 230 13.0% Don't know/Not applicable 250 14.1% 28) If you live in UB Residence Halls or Apartments, please indicate your level of agreement with the following questions regarding NetPass. (Percentages) Strongly Agree Agree Neutral Disagree Strongly Disagree Not applilcable NetPass is important to keep my computer secure 24.4% 22.9% 13.2% 1.6% 1.9% 36.0% NetPass has performed quickly for me 20.7% 22.6% 14.7% 3.8% 1.8% 36.5% NetPass instructions helped me fix my computer 12.0% 12.7% 22.6% 3.4% 2.3% 47.1% NetPass is an unneccesary annoyance 10.7% 10.4% 22.0% 11.5% 7.5% 37.9% Comment Responses: V142 N/A live off campus N/A Science Courses require more printing and shoud be allocated Additional firewall that is not needed for me slows me down whenevr I use net. Most of the ports are closed, including the ports that I use. It should be banned, or at least, optional. needs to be more strict Should be able to be used by multiple computers as I have 2 laptops and use them simultaneously. NetPass needs to be refined. Its a pain to sign in everytime you get back to your computer. i dont know netpass https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (37 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 n/a UB rocks if enable webaccess on switch, locks. annoying to use multiple nics and wifi cards, locked me out multiple times. I don't live in a residence hall what's netpass? I do not live on campus I live in the residence halls, but do not know what NetPass is I do not know what NetPass is none I don't know what netpass is I don't know what NetPass is. It sucks! annoyance, but necessary NetPass probably helps those that don't really know as much about computers as I do. The NetPass site that occassionally loads usually increases the wait time to get onto the internet. No interest What is net pass? I dont know what it even does? Linux!!!! Its a pain to use devices without browsers Let people secure their own machines. Mine's safe; they can't infect it. don't live on campus I have no idea about Netpass i dont know what that is dont know what it is what is net pass i don't live on campus. UB firewall sucks, tunneling through with secure vpn to florida server; definatly faster connection with vpn enabled vs not on i don't reside on campass I understand why it is needed b.ut it is annoying The seed of internet connection is kinda limited during daytime. do not live I do not reside in on-campus housing. if a firewall is intalled or if behind a router net pass will never find any problems even if there are problems so i think it is useless because i won't turn off my firewall for netpass to check my computer. i dont know what NetPass is I have never used the computers at UB. I have a laptop and a home computer. need to sync passwords and user names https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (38 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 28.1) NetPass is important to keep my computer secure(If you live in UB Residence Halls or Apartments, please indicate your level of agreement with the following questions regarding NetPass.) Response Count Percent Strongly Agree 313 24.4% Agree 294 22.9% Neutral 169 13.2% Disagree 21 1.6% Strongly Disagree 25 1.9% Not applilcable 36.0% 463 28.2) NetPass has performed quickly for me(If you live in UB Residence Halls or Apartments, please indicate your level of agreement with the following questions regarding NetPass.) Response Count Percent Strongly Agree 264 20.7% Agree 288 22.6% Neutral 188 14.7% Disagree 48 3.8% Strongly Disagree 23 1.8% Not applilcable 36.5% 466 28.3) NetPass instructions helped me fix my computer(If you live in UB Residence Halls or Apartments, please indicate your level of agreement with the following questions regarding NetPass.) Response Count Percent Strongly Agree 153 12.0% Agree 162 12.7% Neutral 289 22.6% Disagree 44 3.4% Strongly Disagree 29 2.3% Not applilcable 47.1% 603 28.4) NetPass is an unneccesary annoyance(If you live in UB Residence Halls or Apartments, please indicate your level of agreement with the following questions regarding NetPass.) Response Count Percent Strongly Agree 137 10.7% Agree 132 10.4% Neutral 281 22.0% Disagree 147 11.5% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (39 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Strongly Disagree 95 7.5% Not applilcable 37.9% 483 30) For each of the computing-related problems listed below, which is your first choice when seeking help? (Percentages) Books CIT Help Desk Cybrary / library staff Friends Off site vendor UBMicro UB documentation Web Other Difficulty connecting to UB 2.5% 34.1% 10.1% 33.2% 0.9% 2.3% 3.5% 7.6% 5.8% Difficulty printing 1.8% 25.2% 36.3% 21.3% 1.0% 0.9% 1.6% 5.9% 6.0% Email problems 1.8% 33.6% 10.4% 30.9% 1.3% 1.8% 3.2% 9.4% 7.7% Installing Tech Tools software 1.8% 26.8% 6.9% 33.3% 1.2% 8.6% 5.7% 8.8% 7.1% Installing software purchased at UBMicro 1.5% 20.5% 6.4% 27.9% 1.3% 24.5% 3.4% 7.6% 6.8% Installing software obtained elsewhere 2.5% 15.9% 5.8% 38.5% 5.9% 5.3% 1.2% 14.8% 10.1% Logging on to UB service (UBLearns, MyUB, etc.) 1.2% 36.9% 11.8% 29.6% 1.0% 2.4% 4.2% 6.4% 6.5% My computer is 1.9% not "working right" 21.0% 6.2% 35.5% 6.2% 8.6% 0.9% 9.5% 10.1% Suspected virus infection 21.4% 5.3% 30.7% 6.1% 8.3% 0.9% 13.6% 12.1% 1.6% 30.1) Difficulty connecting to UB(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 46 2.5% CIT Help Desk 617 34.1% Cybrary / library staff 183 10.1% Friends 601 33.2% Off site vendor 16 0.9% UBMicro 41 2.3% UB documentation 64 3.5% Web 138 7.6% Other 105 5.8% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (40 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 30.2) Difficulty printing(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 32 1.8% CIT Help Desk 454 25.2% Cybrary / library staff 655 36.3% Friends 385 21.3% Off site vendor 18 1.0% UBMicro 17 0.9% UB documentation 29 1.6% Web 106 5.9% Other 108 6.0% 30.3) Email problems(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 32 1.8% CIT Help Desk 604 33.6% Cybrary / library staff 186 10.4% Friends 554 30.9% Off site vendor 24 1.3% UBMicro 32 1.8% UB documentation 57 3.2% Web 168 9.4% Other 138 7.7% 30.4) Installing Tech Tools software(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 32 1.8% CIT Help Desk 480 26.8% Cybrary / library staff 123 6.9% Friends 597 33.3% Off site vendor 21 1.2% UBMicro 154 8.6% UB documentation 102 5.7% Web 157 8.8% Other 127 7.1% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (41 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 30.5) Installing software purchased at UBMicro(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 27 1.5% CIT Help Desk 369 20.5% Cybrary / library staff 115 6.4% Friends 502 27.9% Off site vendor 24 1.3% UBMicro 440 24.5% UB documentation 61 3.4% Web 137 7.6% Other 123 6.8% 30.6) Installing software obtained elsewhere(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 44 2.5% CIT Help Desk 285 15.9% Cybrary / library staff 104 5.8% Friends 688 38.5% Off site vendor 106 5.9% UBMicro 94 5.3% UB documentation 22 1.2% Web 264 14.8% Other 181 10.1% 30.7) Logging on to UB service (UBLearns, MyUB, etc.)(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 22 1.2% CIT Help Desk 662 36.9% Cybrary / library staff 211 11.8% Friends 530 29.6% Off site vendor 18 1.0% UBMicro 43 2.4% UB documentation 76 4.2% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (42 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Web 115 6.4% Other 116 6.5% 30.8) My computer is not "working right"(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 34 1.9% CIT Help Desk 380 21.0% Cybrary / library staff 112 6.2% Friends 642 35.5% Off site vendor 112 6.2% UBMicro 156 8.6% UB documentation 16 0.9% Web 172 9.5% Other 183 10.1% 30.9) Suspected virus infection(For each of the computing-related problems listed below, which is your first choice when seeking help?) Response Count Percent Books 29 1.6% CIT Help Desk 386 21.4% Cybrary / library staff 95 5.3% Friends 553 30.7% Off site vendor 110 6.1% UBMicro 150 8.3% UB documentation 16 0.9% Web 246 13.6% Other 218 12.1% 32) To what extent do you agree or disagree with the following statements? (Percentages) Strongly Agree Agree Neutral Disagree Strongly Disagree I am receiving enough training to use my computer (or public site computers) at UB 26.0% 36.1% 28.2% 7.3% 2.5% Using a computer helps me achieve my course work goals 59.5% 31.4% 8.3% 0.5% 0.3% There is sufficient wireless connectivity on campus. 24.5% 32.3% 25.9% 13.5% 3.9% The wireless network performs as needed 33.2% 30.5% 10.2% 3.0% 23.1% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (43 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 MyUB helps me keep track of important academic information, due dates and campus events 46.9% 37.1% 13.1% 2.4% 0.6% Online resources from the UB libraries has helped me with research for my courses 40.6% 36.3% 18.6% 3.2% 1.3% I use the UB libraries online reserve materials for my courses 32.0% 31.9% 24.2% 8.0% 3.9% 32.1) I am receiving enough training to use my computer (or public site computers) at UB(To what extent do you agree or disagree with the following statements?) Response Count Percent Strongly Agree 471 26.0% Agree 655 36.1% Neutral 511 28.2% Disagree 132 7.3% Strongly Disagree 46 2.5% 32.2) Using a computer helps me achieve my course work goals(To what extent do you agree or disagree with the following statements?) Response Count Percent Strongly Agree 1083 59.5% Agree 571 31.4% Neutral 152 8.3% Disagree 10 0.5% Strongly Disagree 5 0.3% 32.3) There is sufficient wireless connectivity on campus.(To what extent do you agree or disagree with the following statements?) Response Count Percent Strongly Agree 445 24.5% Agree 587 32.3% Neutral 471 25.9% Disagree 245 13.5% Strongly Disagree 70 3.9% 32.4) The wireless network performs as needed(To what extent do you agree or disagree with the following statements?) https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (44 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Response Count Percent Strongly Agree 418 23.1% Agree 600 33.2% Neutral 551 30.5% Disagree 184 10.2% Strongly Disagree 55 3.0% 32.5) MyUB helps me keep track of important academic information, due dates and campus events(To what extent do you agree or disagree with the following statements?) Response Count Percent Strongly Agree 851 46.9% Agree 673 37.1% Neutral 237 13.1% Disagree 43 2.4% Strongly Disagree 11 0.6% 32.6) Online resources from the UB libraries has helped me with research for my courses(To what extent do you agree or disagree with the following statements?) Response Count Percent Strongly Agree 735 40.6% Agree 658 36.3% Neutral 337 18.6% Disagree 58 3.2% Strongly Disagree 23 1.3% 32.7) I use the UB libraries online reserve materials for my courses(To what extent do you agree or disagree with the following statements?) Response Count Percent Strongly Agree 581 32.0% Agree 579 31.9% Neutral 439 24.2% Disagree 146 8.0% Strongly Disagree 70 3.9% 33) Please choose the most appropriate response regarding importance for each item listed below. https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (45 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 (Percentages) Very Important Somewhat Important Neutral Of Little Importance Not Important Don't know/ not applicable Enhance MyUB to provide more features 32.6% 39.2% 20.6% 4.7% 2.1% 0.9% Improve printing in public sites 49.4% 28.8% 15.9% 2.8% 1.1% 2.0% Increase online library resources 41.2% 32.3% 20.3% 3.4% 1.3% 1.6% Provide more access to labs and workstations 48.1% 30.1% 15.7% 3.2% 0.9% 2.0% Provide web space and development tools 32.9% 31.9% 24.4% 5.5% 2.6% 2.7% Comment Responses: V166 I would like to see more electronic journals that are Occupational Therapy based such as AJOT journals and Journal of Occupational Science I would like to see more electronic journals that are Occupational Therapy based such as AJOT journals and Journal of Occupational Science i need more ubfs space.. a lot more. MyUB is too cluttered to weed out important information from the fluff. Public access in the CFA is needed. All computers require an additional $100 fee to use. n/a More workstations around campus would be great. Greater electronic access to backdated and obscure journals the library does not subscribe to is needed I really like MyUB and wish I had had something like it at the school I transferred from no comments Make the wireless more campus wide...make it work everywhere. more computers in libraries the people working the printers never do their job at the HSL, I always see students sorting the pritnouts while the workers SIT! It's frustrating! no somment labs should be open on the weekends and after 5 we need more computers I purchased a laptop because it was too difficult to get a free computer to use. The UB wireless network should be available in the dorms and apartments!!! More scanning sites. Shouldn't English students have a cozy writing center? none I thought we had web space and develpment tools. Every single university decided it was a great idea to have a "portal". It is NOT 1995. Portals suck, they have always sucked, they will always suck, so don't waste your time. I use it exclusvely to get to other links I could just as well type. https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (46 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 I can't comment about anything related direct to services provided at UB because I have yet to use any services onsite. Increase library's online subscriptions to more databases and journals make using online article and journal resources easier to navigate. The articles available online need to ALL be accessible. I cannot tell you how many times I have found articles that were not full next nor locatable. Its hard to do research without getting easily frustrated. 10mb is not enough web space. After logging into MYUB, I wish that I didn't have to re-enter my UBIT name and password to open up UBLearns or Webmail. It would be nice, after logging into MYUB, if clicking on those links would go automatically to their pages. After logging into MYUB, I wish that I didn't have to re-enter my UBIT name and password to open up UBLearns or Webmail. It would be nice, after logging into MYUB, if clicking on those links would go automatically to their pages. wireless networks in large lecture areas are hard to connect to, unless you sit in the back. The printing situation on campus has improved. one log in for all my ub sites, webmail, ublearns, blackboard!!!!! LAMP SERVER yea DUDEK It is becoming increasingly important in my department, Library Science to be able to use web development software such as Dreamweaver. More web space! I would KILL for any sort of server-side processing on the UB webspace. Ruby would be nice, but even PHP would work. I can't use my UB hosting for nontrivial sites, let alone work for Web Programming classes, because there's no server-side. Please? Not all library reserve materials for my course are available on-line. It would be helpful as a commuter if they were. Faster machines/log in time would help! It's always important to innovate, even if you have the best system. I wish there was a format for myub that helped you read it better. it can all jumble together and students have difficulty finding what they need if they haven't looked for it before. also, i have NO luck with the search engine...time for a tweak? more computers and printers are needed to go with the increasing number of students that are attending the school n/a i like the way things are. I have yet to use many of these resources yet. I wish that the UBWebmail was a little more advanced Our web space should be at least as large as our email space. Stop taking away online resources from library like oxford core reference sometimes i have to wait a while for a computer at the libraries please expand the wireless connection through on campus apartment I want full-campus wireless coverage 33.1) Enhance MyUB to provide more features(Please choose the most appropriate response regarding importance for each item listed below.) Response Count Percent Very Important 585 32.6% Somewhat Important 704 39.2% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (47 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Neutral 370 20.6% Of Little Importance 85 4.7% Not Important 37 2.1% Don't know/not applicable 16 0.9% 33.2) Improve printing in public sites(Please choose the most appropriate response regarding importance for each item listed below.) Response Count Percent Very Important 887 49.4% Somewhat Important 517 28.8% Neutral 286 15.9% Of Little Importance 51 2.8% Not Important 19 1.1% Don't know/not applicable 36 2.0% 33.3) Increase online library resources(Please choose the most appropriate response regarding importance for each item listed below.) Response Count Percent Very Important 735 41.2% Somewhat Important 576 32.3% Neutral 363 20.3% Of Little Importance 60 3.4% Not Important 23 1.3% Don't know/not applicable 28 1.6% 33.4) Provide more access to labs and workstations(Please choose the most appropriate response regarding importance for each item listed below.) Response Count Percent Very Important 861 48.1% Somewhat Important 539 30.1% Neutral 281 15.7% Of Little Importance 58 3.2% Not Important 16 0.9% Don't know/not applicable 35 2.0% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (48 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 33.5) Provide web space and development tools(Please choose the most appropriate response regarding importance for each item listed below.) Response Count Percent Very Important 591 32.9% Somewhat Important 572 31.9% Neutral 438 24.4% Of Little Importance 99 5.5% Not Important 47 2.6% Don't know/not applicable 48 2.7% 34) Please rate how important extended hours (24x7) access is to you for each of the following services. (Percentages) Very Important Somewhat Important Neutral Of Little Importance Not Important Don't know/ not applicable BIRD 40.0% 27.0% 17.2% 6.1% 4.8% 4.9% Checkstops 45.1% 26.7% 17.0% 5.0% 3.6% 2.6% Course schedule 65.8% 22.0% 8.5% 2.0% 1.1% 0.7% Expected graduation date for financial aid 41.3% 28.8% 18.2% 6.3% 2.8% 2.5% Final exam schedule 61.0% 23.6% 10.0% 3.2% 1.2% 1.0% Grades 67.9% 21.5% 6.8% 2.1% 0.9% 0.7% My DARS report 61.1% 21.6% 10.6% 2.6% 1.1% 3.0% Parking permit 31.8% 27.8% 22.9% 7.3% 4.6% 5.7% Web registration 71.9% 17.5% 7.1% 1.7% 0.7% 1.1% Comment Responses: V176 web registration should be 24/7 but it closes at 11 There is no reason whatsoever that all of these should not be 24 hours A lot of other universties have these services avaiable 24/7, it does not make sense why there is such a long downtime. Backups and updates should be able to be done in realtime. Checkstops are stupid!!!! all they do is cause unneeded trouble, they should not interfer with registration for classes. I am freqently finding myself logging in 'after hours'. It is very frustrating. it's really inconvenient, as a college student on a weird sleeping schedule, to try to look something up that closed down at 11pm. the internet is supposed to be available all the time!!! DARS and web reg. most important I understand that those services aren't working after 11pm because there's no support personel at night, but put a disclaimer - that would solve the problem everything works fine the way it is now. should add more space for the web registration, there are many difficulties to access. all convenient during the registration rush web registration was full to capacity and BIRD didn't allow acess until after dozens of tries, I now have terrible classes, do something to change this system of first come first serve, Terrible, it makes me sick. https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (49 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 what website closes at night??!!?? sometimes you need to find out where your exam is at 4am and it's frustrating when you can't Sometimes i dont even have a chanxe to look at my computer to do anything until after work at 1 am. 24/7 access is always great! I say the same thing every year - WHY DOES A WEBSITE HAVE OPERATING HOURS? This is such a nonsensical point... I've been here 5 years and have yet to understand it. Every other MyUB modification you made is completely unimportant comparatively... Everything should be available 24 hours a day! Any academic tool should be available 24x7, its often easiest to do work between 11-7 These are mostly web based resources, should be open 24 hours a day! We're in college. We stay up late. none Improve registration BIRD does not work for me; the password they have me use is not correct, though I have never used it let alone change it. i never know what my regestration time exactly is Havinga cutoff time is not a good thing. I would greatly appreciate access to these features at all times. I need extended hrs for most of these services because I live off campus. A lot of these things close before I get out of work. I have been very frustrated with trying to get my parking permit and my UB student ID card. I still don't have either. Final exam schedule being available is the most important, when someone thinks they have a final at 8am and can't view it until 7 it could pose a problem web registration should be 24 hours I have gone to UB for 4 years, and I had a checkstop which prohibited me from registering for classes. The checkstop was for not agreeing to something regarding plagiarism, I think thats silly when i registered for fall classes without a problem. That's just silly not to have access after hours. What is technology for anyway?? Checking our account balance (billes due, due dates, etc.) should also be made available 24x7 24/7 access is essential 24–7 isn't really necessary. Why not just until 1 AM? all the above should be available 24/7..please make it available i don't understand at all why this isn't happening. many of us hold jobs along with going to school and we have to find time to do this when we're actually home. e.g. after hours. so it is beyond frustrating that we have to take time off work/scho What good is 24x7 access to checkstop data if there's no one in an office to help resolve it 24x7? The more availabilty a person has to access information the easier it is for a person to take care of any problems. n/a DARS report should be 24 hours 7 days a week While I understand the need for updates/backups/etc, it's unreasonable for critical services to be offline for so many hours every day. my myub doesnt let me access things after 11pm but i wish it did. I don't see why these services are limited to hours of operation. There are times in the middle of the night where I need to check information and can not; it can be annoying. during class registration days it took an insanely long time to get onto the web regisration when it opened at 7am...i wasnt able to get on till 9am so it would be so much more convenient if there were extended hours on those kind of things https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (50 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Let's face it, most of what student do on the computer happens after 11, which is when the most important features are unavailable. We need more student parking. It sucks choosing between going to class and getting a ticket or just not going and that's how it is sometimes. Add paying parking tickets to online This is the only place i've seen where computers need to go to bed and stop working 34.1) BIRD(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 720 40.0% Somewhat Important 485 27.0% Neutral 309 17.2% Of Little Importance 110 6.1% Not Important 86 4.8% Don't know/not applicable 89 4.9% 34.2) Checkstops(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 812 45.1% Somewhat Important 481 26.7% Neutral 306 17.0% Of Little Importance 90 5.0% Not Important 65 3.6% Don't know/not applicable 47 2.6% 34.3) Course schedule(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 1181 65.8% Somewhat Important 396 22.0% Neutral 152 8.5% Of Little Importance 36 2.0% Not Important 19 1.1% Don't know/not applicable 12 0.7% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (51 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 34.4) Expected graduation date for financial aid(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 740 41.3% Somewhat Important 516 28.8% Neutral 327 18.2% Of Little Importance 113 6.3% Not Important 51 2.8% Don't know/not applicable 45 2.5% 34.5) Final exam schedule(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 1099 61.0% Somewhat Important 425 23.6% Neutral 180 10.0% Of Little Importance 58 3.2% Not Important 21 1.2% Don't know/not applicable 18 1.0% 34.6) Grades(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 1225 67.9% Somewhat Important 387 21.5% Neutral 123 6.8% Of Little Importance 38 2.1% Not Important 17 0.9% Don't know/not applicable 13 0.7% 34.7) My DARS report(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 1095 61.1% Somewhat Important 388 21.6% Neutral 190 10.6% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (52 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Of Little Importance 46 2.6% Not Important 20 1.1% Don't know/not applicable 54 3.0% 34.8) Parking permit(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 573 31.8% Somewhat Important 501 27.8% Neutral 412 22.9% Of Little Importance 131 7.3% Not Important 83 4.6% Don't know/not applicable 102 5.7% 34.9) Web registration(Please rate how important extended hours (24x7) access is to you for each of the following services.) Response Count Percent Very Important 1295 71.9% Somewhat Important 315 17.5% Neutral 128 7.1% Of Little Importance 30 1.7% Not Important 12 0.7% Don't know/not applicable 20 1.1% 35) To what extent do you agree or disagree that each of the following enhances your registration experience? (Percentages) Strongly Agree Agree Neutral Disagree Strongly Disagree Don't know / Not applicable Ability to access my checkstops real-time 52.4% 27.9% 13.7% 0.9% 0.4% 4.7% Ability to access my personal schedule of classes real-time 61.9% 26.7% 9.0% 0.9% 0.2% 1.3% Ability to access the University course schedule real-time 63.5% 25.4% 8.6% 1.1% 0.1% 1.3% Ability to access registration after 11 PM 60.3% 22.6% 11.9% 2.2% 1.3% 1.6% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (53 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Ability to access registration prior to 7 AM 53.1% 22.7% 16.3% 3.9% 2.3% 1.8% Increase in number of Registration Windows 52.9% 21.7% 18.0% 3.4% 1.2% 2.9% Tighter integration of course schedule with registration 46.9% 28.2% 17.5% 1.9% 0.7% 4.7% 35.1) Ability to access my checkstops real-time (To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 941 52.4% Agree 501 27.9% Neutral 246 13.7% Disagree 17 0.9% Strongly Disagree 8 0.4% Don't know / Not applicable 84 4.7% 35.2) Ability to access my personal schedule of classes real-time(To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 1107 61.9% Agree 477 26.7% Neutral 160 9.0% Disagree 16 0.9% Strongly Disagree 4 0.2% Don't know / Not applicable 23 1.3% 35.3) Ability to access the University course schedule real-time(To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 1131 63.5% Agree 453 25.4% Neutral 153 8.6% Disagree 20 1.1% Strongly Disagree 2 0.1% Don't know / Not applicable 23 1.3% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (54 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 35.4) Ability to access registration after 11 PM(To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 1075 60.3% Agree 404 22.6% Neutral 212 11.9% Disagree 40 2.2% Strongly Disagree 24 1.3% Don't know / Not applicable 29 1.6% 35.5) Ability to access registration prior to 7 AM(To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 951 53.1% Agree 406 22.7% Neutral 292 16.3% Disagree 69 3.9% Strongly Disagree 41 2.3% Don't know / Not applicable 32 1.8% 35.6) Increase in number of Registration Windows(To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 944 52.9% Agree 387 21.7% Neutral 322 18.0% Disagree 60 3.4% Strongly Disagree 21 1.2% Don't know / Not applicable 52 2.9% 35.7) Tighter integration of course schedule with registration(To what extent do you agree or disagree that each of the following enhances your registration experience?) Response Count Percent Strongly Agree 837 46.9% Agree 503 28.2% Neutral 313 17.5% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (55 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Disagree 34 1.9% Strongly Disagree 13 0.7% Don't know / Not applicable 84 4.7% 36) How often do you use MyUB? Response Count Percent Daily 1062 59.6% 3-4 times per week 459 25.8% 4-8 times a month 200 11.2% 3-4 times a semester 47 2.6% Never 8 0.4% Don't know/Not applicable 5 0.3% 37) How often do you use each of the following features of MyUB? (Percentages) Daily 3-4 times per week 4-8 times per month 3-4 times per semester Never Don't know/Not applicable Access Web registration 12.2% 13.1% 20.7% 51.8% 0.8% 1.4% Access My Grades 11.7% 18.5% 32.5% 33.4% 1.8% 2.2% Access My Schedule 14.1% 21.9% 33.7% 26.8% 2.3% 1.2% Access Webmail 61.6% 15.1% 8.8% 5.2% 8.2% 1.2% Search UB Directory 12.5% 19.2% 29.3% 23.9% 12.6% 2.6% Use ePay to pay my bill and/ or view my balance 6.4% 14.1% 39.0% 28.0% 5.7% Use as starting point to access UB online information 24.0% 21.5% 21.8% 16.1% 13.0% 3.6% View "Need-to-Know" reminders about deadlines & events 19.7% 22.9% 23.9% 17.1% 13.6% 2.8% View news and weather 16.1% 18.1% 18.3% 15.3% 29.1% 3.2% View the UB events schedules 16.0% 21.6% 25.1% 21.1% 14.1% 2.1% View information about campus computing 11.3% 15.6% 22.2% 21.7% 25.8% 3.3% View My Final Exam Schedule 10.9% 15.2% 24.6% 42.2% 5.0% 6.8% 2.0% 37.1) Access Web registration(How often do you use each of the following features of MyUB?) Response Daily Count Percent 220 12.2% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (56 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 3-4 times per week 238 13.1% 4-8 times per month 374 20.7% 3-4 times per semester 937 51.8% Never 15 0.8% Don't know/Not applicable 26 1.4% 37.2) Access My Grades(How often do you use each of the following features of MyUB?) Response Count Percent Daily 211 11.7% 3-4 times per week 335 18.5% 4-8 times per month 588 32.5% 3-4 times per semester 604 33.4% Never 32 1.8% Don't know/Not applicable 39 2.2% 37.3) Access My Schedule(How often do you use each of the following features of MyUB?) Response Count Percent Daily 254 14.1% 3-4 times per week 394 21.9% 4-8 times per month 607 33.7% 3-4 times per semester 482 26.8% Never 41 2.3% Don't know/Not applicable 21 1.2% 37.4) Access Webmail(How often do you use each of the following features of MyUB?) Response Count Percent Daily 1110 61.6% 3-4 times per week 272 15.1% 4-8 times per month 158 8.8% 3-4 times per semester 94 5.2% Never 147 8.2% Don't know/Not applicable 21 1.2% 37.5) Search UB Directory(How often do you use each of the following features of MyUB?) https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (57 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Response Count Percent Daily 224 12.5% 3-4 times per week 344 19.2% 4-8 times per month 524 29.3% 3-4 times per semester 427 23.9% Never 225 12.6% Don't know/Not applicable 46 2.6% 37.6) Use ePay to pay my bill and/or view my balance(How often do you use each of the following features of MyUB?) Response Count Percent Daily 116 6.4% 3-4 times per week 122 6.8% 4-8 times per month 254 14.1% 3-4 times per semester 704 39.0% Never 504 28.0% Don't know/Not applicable 103 5.7% 37.7) Use as starting point to access UB online information(How often do you use each of the following features of MyUB?) Response Count Percent Daily 431 24.0% 3-4 times per week 387 21.5% 4-8 times per month 392 21.8% 3-4 times per semester 290 16.1% Never 234 13.0% Don't know/Not applicable 64 3.6% 37.8) View "Need-to-Know" reminders about deadlines & events(How often do you use each of the following features of MyUB?) Response Count Percent Daily 355 19.7% 3-4 times per week 411 22.9% 4-8 times per month 430 23.9% 3-4 times per semester 307 17.1% Never 244 13.6% Don't know/Not applicable 51 2.8% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (58 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 37.9) View news and weather(How often do you use each of the following features of MyUB?) Response Count Percent Daily 290 16.1% 3-4 times per week 326 18.1% 4-8 times per month 330 18.3% 3-4 times per semester 276 15.3% Never 526 29.1% Don't know/Not applicable 58 3.2% 37.10) View the UB events schedules(How often do you use each of the following features of MyUB?) Response Count Percent Daily 287 16.0% 3-4 times per week 389 21.6% 4-8 times per month 451 25.1% 3-4 times per semester 380 21.1% Never 254 14.1% Don't know/Not applicable 37 2.1% 37.11) View information about campus computing(How often do you use each of the following features of MyUB?) Response Count Percent Daily 204 11.3% 3-4 times per week 282 15.6% 4-8 times per month 401 22.2% 3-4 times per semester 392 21.7% Never 465 25.8% Don't know/Not applicable 59 3.3% 37.12) View My Final Exam Schedule(How often do you use each of the following features of MyUB?) Response Count Percent Daily 197 10.9% 3-4 times per week 274 15.2% 4-8 times per month 444 24.6% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (59 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 3-4 times per semester 761 42.2% Never 91 5.0% Don't know/Not applicable 36 2.0% 39) How did you find out about the University closing after the "October Surprise" storm? (Check all that apply.) Response Count Percent University (Residence Hall) staff 358 18.4% Email 314 16.1% Campus Cable 179 9.2% Friends 973 50.0% MyUB 415 21.3% Police 84 4.3% Radio 339 17.4% TV 415 21.3% UB Web Site 227 11.7% 645-NEWS 321 16.5% 645-2345 - University Updates 200 10.3% Other 140 7.2% Other Responses: Surmised it - V210 Phone call from parent that monday My family called me because they knew (in albany). an email to on campus students would have been nice, we didnt know how bad it was off campus. 645-NEWS, though it was wrong for a the first few days. My friend called me I didnt!!! DIdn't know until after I drove an hour from Rochester and found the school closed You phone number for closings stated that the University was still open even at 8am on Friday. family URH&A staff Walked to campus 645-NEWS Shit the bed that day and radio didnt know squat. i had to drive to campus to find out. was stranded in friend's room in governers..found out from friends had to call radio station, info wasn't posted on tv or radio until late I was at Capen library at the time they annouced classes were cancelled. Facebook I drove and got pulled over. UB Police https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (60 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 Arrived to school and find out that it is totally deserted 645-NEWS was not updated properly called the university I live in new york city, I could care less, I telecommute I had to call and ask! Student on South Campus Friend Channel 4 news parents called me came on campus the campus phone number didn't have thecorrect information - it also was NOT listed on wkbw news or web site campus road conditions professor called students Was informed by librarian to call a phone number, specified above Someone else told me It was REALLY messed up...I called the chem department specifically and they were sending the most mixed messages ever. Plus I asked my friend and he said there were signs saying class resumed at 5pm which made it even worse...I assumed ub was closed In the library(when I stayed that night in the library) Absolutely disgraceful on the part of the University. Pathetic communication. Not through UB you guys did a crappy job announcing it, try and campus wide email next time my professor sent out an email I just assumed Called a friend that lived on campus and saw the posting on campus cable. figured fuck it TV 6452000 Did not know, no power. I am an Assistant Hall Director on South Campus, so I learned from my boss ra i called and the phone said we still had school so i ask my RA football coaches a random person had to call my mother who called channel 7 news who were very rude to her - had a hard time finding out school was closed and when it was open again (had no cable and since have cable internet service, no internet) Unooficial email from people at work. Volunteer work organized thru SA parents never showed up didn't find out until sunday no power so i just figured not to go I did not find out any way. Everything said that Ub was open so I went and got in trouble for going. UB needs to advertise better when campus is closed! RA https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (61 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 i didnt know Having so many sources is an excellent thing. Don't let anyone tell you it's redudancy is a bad thing, because it makes sure as many people as possible find out. family NO power, only form of commun ication is cell phone!!!!! Therer should be a better system of notifying students when the University is closed UB dropped the ball with the snow storm, both phone lines and myub were not updated in enough time for students to know what was going on. checked the local news stations websites (campus cable was down) i had a feeling that school will be closed 645-2000 nieghbor who works in a library TV station online since we didn't have actual TV called my mom Sign on the Bathroom roommate students friend 645-News needs to be updated!!! Just a horrendous job notifying students and staff. I trudged through the snow to try to teach a class that the university cancelled without telling ME! And I'm teaching it! 645-2000 RA internet the unversity updates number was not updated and it said that we still had class. I didn't lost electricity so the e mail was useless I was stuck at the libraray My mother who lives in Erie called me to let me know of what was going on I CAME TO SCHOOL!!!!! 645-2222 I actually walked to university. Was at capen library. Announced by staff there. random sign on the bathroom door in a random building that a friend was lucky enough to see and tell me about. The phone line, myub, and my email said nothing of a cancellation until LONG LONG after school was cancelled. we dont even own a tv to knw walked to south lake community bldg, saw a sign explaining the closure mother contacted me on cell phone I didn't know until I went to campus friday morning. Posted on bathroom doors. no one I happended to check the away message of a friend on AIM. The school didn't provide me with any info. it was very difficult to find out because we didn't have power, friends called me to let me know https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (62 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 I work for Res Life so I found out from my superiors. my UB had no info posted about the closing when I checked it I was not informed in any way, and the updates phone number said the campus was open. Posted fliers on community building of on-campus apartment, and I called 645-2000 for double check It was hard to find out about the cancelling of classes since the information was only posted on TV at the time that it was announced. I normally don't watch TV in the morning so that notice was missed. I called my cello teacher. The internet was down and I had no other access tot he information. I went to the campus to know that. With my experience of Kobe's earth quake, medias do not work in such situations. 645-news sure wasn't helpful I called information from stranger who is also ub student didn't have class.. the main webpage didn't list the closing. power was out, radio was the only option had no power...never knew NEWS said there was school, and in calling the operator, i found out that school was closed. called the school Emails from pofessors/TAs On campus employer. Cleaning Staff family '645-NEWS' at around 7AM still said the camopus was open and classes were scheduled, a friend told me otherwise friends Sign on bathroom door called my parents It was kind of stupid to post it online, seeing as most people didn't have power so obviously didn't have internet access!!! Local News I went outside and realized there were no cars in the parking lot. The telephone line was wrong. without electrical power, how do you think email would help? UB Information Desk Students comming back to dorms from finding out classes cancelled on signs. obvious that it would close! suitemate came in and told me online news site I didn't know campus was closed. Terrible, I checked myub and it said nothing, and I started walking to my classes. It was embarrasing that myub did not immediately post that school was cancelled on Friday. didn't have class, but called office where I have an assistanship didn't find out, expected email or myub or 645news I didn't find out classes were canceled until Sunday when I used someone elses computer (I had no power) to find out about 645-news Family local news https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (63 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 crayon written sign on stairway door Called the general number because I did not know the other numbers off hand and did not have access to the internet or radio. friends, I had no power YIM via my father I assumed it was closed. Through the away message of a friend on AIM. I just didn't come to school 'cause the train wasn't working. An there was that whole "Oh, look, there's a HUGE tree in my front lawn" thing. I checked MyUB Friday morning and didn't see a notice of cancellation No one in my Department answered the phone after 9AM. I didn't!! I went to class RA's Couldn't get accurate info from UBs site in time manner -- I leave the house at 6:30 am! Eventually just decided not to go -- didn't get confirmation from UB until I got through to UBs operator. UB News was still saying classes schedule on Saturday! The DJ on NPR said the station had emergency lights on so I ignored the phone message that calimed classes were open. showed up to class and no one was there tv channel websites only had contact through cell phones Called into work I just stayed home and found out later. 645-NEWS was never updated. My roommate came screaming into the room at 5 in the morning screeching about how there were no classes. Who has radios in their dorms anymore? You can get it over the internet if you want it. And, of course, our power was out, so we couldn't do that my supervisor at the cfa I had an 8:00 AM class. UB had not yet closed at that time, and I tried to make it. Got stuck, and was informed by the police not to bother to come. The system completely broke down on 10/14. my RA when i got to campus, 645-NEWS said it was open landlord 40) How would you like to receive urgent campus notifications? (Check all that apply.) Response Count Percent Cell phone 517 26.6% Email 1373 70.6% MyUB 1075 55.2% Police 157 8.1% Radio 570 29.3% Text messaging 434 22.3% https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (64 of 66)12/11/2006 11:15:29 AM WebSurveyor Analysis: IT Survey 2006-07 TV 708 36.4% UB Web Site 609 31.3% 645-NEWS 455 23.4% 645-2345 - university updates 351 18.0% Campus Cable 14.8% 288 42) What is your class standing? Response Count Percent Freshman 334 18.3% Sophomore 317 17.3% Junior 361 19.7% Senior 380 20.8% Graduate student 405 22.2% Non-matriculated 14 0.8% Don't know/Not applicable 17 0.9% 43) What is your residency status? Response Count Percent New York State 1471 80.7% Out-of-State 78 4.3% International student 269 14.8% Don't know/Not applicable 4 0.2% 44) Where do you reside? Response Count Percent Residence Hall 495 27.1% On-campus apartment 178 9.7% Off campus - home 520 28.5% Off campus - UB housing (Flickinger Court) 17 0.9% Off campus - privately rented apartment 515 28.2% Off campus - apartment complex (e.g., University Village at Sweet Home) 102 45) In which School or College within the University are you enrolled? Response Count Percent https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (65 of 66)12/11/2006 11:15:29 AM 5.6% WebSurveyor Analysis: IT Survey 2006-07 Architecture and Planning 42 2.3% Arts & Sciences 537 29.5% Dental Medicine 15 0.8% Education 72 3.9% Engineering & Applied Sciences 242 13.3% Informatics 61 3.3% Law 33 1.8% Management 257 14.1% Medicine & Biomeidcal Sciences 99 5.4% Nursing 73 4.0% Pharmacy & Pharmaceutical Sciences 107 5.9% Public Health & Health Professions 102 5.6% Social Work 31 1.7% Undecided 152 8.3% Generated: 12/11/2006 11:14:07 AM https://desktop.websurveyor.net/wswebtop.dll/WSGenerateReport?esid=122948&usewindowsize=1 (66 of 66)12/11/2006 11:15:29 AM