LUCK IN NUMBERS
Transcription
LUCK IN NUMBERS
cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS LUCK IN NUMBERS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 2 0 1 5 CONTENTS cover 4 CONTENTS MESSAGE FROM THE PRESIDENT MESSAGE FROM THE PRESIDENT 6 A YEAR OF RECORDS A YEAR OF RECORDS 10 HIGHLIGHTS OF THE YEAR HIGHLIGHTS OF THE YEAR PROFILE History Lottery products 16 Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 90 LOTTERIES CHANGING BRAZIL 76 SECURITY AND CREDIBILITY IN ALL OPERATIONS PROFILE 18 24 68 HISTORY LOTTERY PRODUCTS WHERE WE ARE MESSAGE FROM THE PRESIDENT cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL A YEAR OF ACCOMPLISHMENTS CAIXA Lotteries accomplished expressive results in 2015, increasing its sales over 10% in comparison to the previous year. The strategic alignment of the lottery products portfolio broadened the range of options for different player profiles. The improvement of the operational processes was also a decisive factor for this good performance. Those innitiatives resulted in more attractive products and services that are aligned to the players’ demands. This fact can be exemplified by the renewals of the CAIXA Federal Lotteries’ ISO 27001 (Information Security Management System) and WLA-SCS (World Lottery Association Security Control Standard) certifications. Such certifications acknowledge the fact that the CAIXA Lotteries are operated according to the good practices for safety and integrity, with globally recognized controls in the management and lotteries areas, comprising processes such as governance, risk management, business continuity, change control and continuous improvement. Governance was intensified in 2015, and the instruments for control and surveillance of the CAIXA Lotteries were improved in favor of the excellence in players support. We reaffirm our commitment to the transparency and responsibility of this quinquagenarian service, a service that makes many Brazilians’ dreams come true with the millionaire lottery prizes, but also supports several social programs that boost the development of the country. Looking towards the future, CAIXA will keep focusing on the modernization and on a steady effort for innovation, aiming at the provision of the best lottery products for the Brazilian society. MIRIAM BELCHIOR President 5 cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 7 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL A YEAR OF RECORDS cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 9 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL In 2015, the Federal Lotteries revenue broke its record: it reached R$ 14.9 billion (USD 4,3 billion, according to the exchange rate of June, 13th, 2016), an increase of 10.1% compared to the result of 2014. Besides filling CAIXA and all the Brazilians with pride, this performance ensured the transfer of R$ 7.1 billion to social programs, as well as the distribution of R$ 5.05 billion in prizes for the players. Mega-Sena is still the best-selling product, totaling over R$ 6.9 billion this year, a growth of 11.39% compared to 2014 (or R$ 711.4 million more). Furthermore, there was a slight increase in the participation of this modality in the lottery portfolio, reaching 47% and reinforcing its success. It also set a sales record for the months of November and December, overcoming for the first time the mark of R$ 2 billion in monthly revenues. In Mega da Virada 2015, the seventh edition largely contributed for the year’s result. With an R$ 246.5 million prize, the game grossed R$ 620.3 million. The Dupla Sena also registered growth in relation to the previous year, with a 59% surplus, grossing R$ 524 million in 2015. Thus, it went from the sixth (in 2014) to the fifth best-selling CAIXA’s lottery product. The Lotofácil da Independência also deserves to be highlighted for its records and results, for the amount of awarded players and for its revenue, prizes and transactions. Together, Mega-Sena and Lotofácil, the most important products of the Federal Lotteries’ portfolio, closed the year with more than R$ 10.4 billion in sales. Mega-Sena and Lotofácil represented respectively 47% and 24% of total revenues in 2015. cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR HIGHLIGHTS OF THE YEAR 11 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL HIGHLIGHTS OF THE YEAR cover CONTENTS Revenue EVOLUTION MESSAGE FROM THE PRESIDENT R$ A YEAR OF RECORDS R$ R$ R$ HIGHLIGHTS OF THE YEAR 9.7 10.5 BILLION BILLION 2011 2012 7.7% PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 14.9 13 . 5 11.4 BILLION BILLION R$ BILLION 8.8% 2015 2014 2013 18.6% 13 10.1% GROWTH IN RELATION TO THE PREVIOUS YEAR 52.9% is the growth of the gross anual revenue between 2011 and 2015 R$ 5 BILLION were distributed as prizes to players R$7.1 BILLION were invested in the government’s social programs HIGHLIGHTS OF THE YEAR cover CONTENTS Performance REVENUE PARTICIPATION OF THE LOTTERIES 2015 REVENUE R$ 6.96 BILLION LOTOFÁCIL R$ 3.54 BILLION QUINA PROFILE History Lottery products Where we are R$ 2.48 BILLION LOTOMANIA R$ 565.39 MILLION DUPLA SENA R$ 524.07 MILLION TIMEMANIA R$ 338.05 MILLION SECURITY AND CREDIBILITY IN ALL OPERATIONS COMPARISON TO 2014 LOTOMANIA DUPLA SENA TIMEMANIA FEDERAL LOTECA INSTANTÂNEA LOTOGOL LOTOFÁCIL +7% LOTOGOL R$ 23.63 MILLION 0.2% 3.5% 0.2% were distributed to the lottery winners, an amount that is 9.4% higher than the 2014 record +21% LOTOMANIA +1% QUINA R$ 840.40 MILLION DUPLA SENA +59 % TIMEMANIA -21% LOTECA R$ 29.09 MILLION 0.8% 3.8% QUINA LOTECA INSTANTÂNEA 2.2% 16.7% R$ 5.22 Billion +11% FEDERAL R$ 331.43 MILLION 23.7% PRIZES MEGA-SENA FEDERAL R$ 114.19 MILLION LOTTERIES CHANGING BRAZIL QUINA 2.3% MEGA-SENA HIGHLIGHTS OF THE YEAR LOTOFÁCIL 46.7% MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS MEGA-SENA +14% +16% INSTANTÂNEA* -85% LOTOGOL +44% *The production and supply of this product were suspended in the end of March 2015 and, to that date, tickets of R$ 1.50 and R$ 2.00 were available for purchase at the lottery shops with the respective prizes of R$ 85 thousand and R$ 100 thousand, selling R$ 29.09 million. LOTOMANIA - R$ 185 MILLION DUPLA SENA - R$ 171.50 MILLION FEDERAL - R$ 167.60 MILLION LOTOFÁCIL R$ 1.40 BILLION TIMEMANIA - R$ 122.2 MILLION LOTECA - R$ 24.90 MILLION LOTOGOL - R$ 6.50 MILLION MEGA-SENA R$ 2.30 BILLION 15 cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL LOTTERIES TODAY Winning the lottery is a dream that lies at the minds of millions of Brazilians. Going to a lottery shop to place a bet became a routine in many peoples’ lives. For this dream to come true, CAIXA Lotteries pursue levels of excellence and security that are aligned to the best practices of the world. All the products and processes of the Lotteries are certified by the world’s most important authority in this area, the World Lottery Association (WLA), and are ISO 27001 certified, a certification that acknowledges the best governance and information security management practices. These certifications ensure that the CAIXA Lotteries promote responsible gaming, meeting the ethical criteria required by lottery sales. CAIXA Lotteries are now among the best in the world, ranked 12th by the WLA in 2014, besides being an effective member of the Ibero-American Corporation of State Lotteries and of WLA. PROFILE 17 PROFILE cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL HISTORY THE HISTORY OF CAIXA LOTTERIES IS DIRECTLY TIED TO THE BUILDING OF THE COUNTRY FROM EMPIRE TIMES TO MEGA-SENA CheCk the evolution of the lottery in Brazil sinCe the draw of the first tiCkets a Brief history The history of Lotteries with CAIXA begun a hundred years before the bank took charge of the games, which happened in 1961. The lottery existed in Brazil since 1784, and its revenue funded the birth of Caixa Econômica and Monte Socorro da Corte in 1861, thanks to the taxes charged on the games. To begin the operation, the new bank needed a minimum capital of 30 contos de réis, according to a federal decree of that time. The institution owned an operations fund of 92.4 contos de réis, collected through the taxation of the 77-draws held in the country since the previous year. In the first months of operation, the bank still received funding originated from lottery taxation. In 1961, the year of CAIXA’s centennial, the Jânio Quadros government granted the bank the Federal Lotteries management, formerly administered by private concessionaires. The first draw ocurred in the following year and since then CAIXA created new numbers lotteries (like the Mega-Sena) and sports lotteries (like Loteca). 1962 1967 Decree-Law no. 204: Regulatory Mark 19 The first Federal Lottery draw under CAIXA management is held in Rio de Janeiro; the winner was a player from the state of Guanabara (current city of Rio de Janeiro), who won a prize of 15 million cruzeiros The new soccer-related game is created, the Loteria Esportiva, based on the accuracy of the players’ points, instead of the draw of numbers 1970 1972 CAIXA modernizes the draw method, adopting the famous metal transparent globes containing rubber spheres with numbers from 0 to 9 PROFILE cover In February, CAIXA Lotteries launch the Sena, a game that awards players that correctly pick six numbers out of the 50 numbers available on the playslip; in December the Teimosinha appears, allowing the player to repeat the same bet in different draws CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS 1980 Reformulation of Sena Especial with the denomination Supersena Dupla Chance Launching of Mega-Sena, the Brazilian best-selling lottery 1999 HIGHLIGHTS OF THE YEAR PROFILE History 1988 1996 Introduction of the Numerical Predictive Lotteries, launching of the LOTO modality (currently Quina) 1997 Creation of Lotomania, in which the player picks 50 numbers among 100 and win with 16 to 20 correct numbers (or missing all the numbers) Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL Lotteries launch the Bolão Federal, which in 2002 became Lotogol 1990 Lotteries enter in the computer era: the system is now automated – from the printing of the tickets to the distribution to the retailers The automation of the system creates the Surpresinha, in which the player lets the computer pick the numbers randomly 21 1993 Year of the launching of Sena Especial, which in 2001 was renamed as Dupla Sena PROFILE Second Lotogol weekly draw cover CONTENTS Launching of Lotofácil, which awards those who choose 11 to 15 correct numbers on a playslip with 25 numbers Implementation of the special New Year’s thematic draw, Mega da Virada, with different prize rules and a specific playslip HIGHLIGHTS OF THE YEAR 2015 Launching of Bolão CAIXA MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS Creation of the special draw Lotofácil da Independência 2013 2003 2008 2012 2009 23 Implementation of the special thematic draw Lotomania de Páscoa, with different prize rules and a specific playslip PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL Launching of the Specific Predictive Lottery Timemania 2011 Implementation of the special June thematic draw, Quina de São João, with different prize rules and a specific playslip PROFILE cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS LOTTERY PRODUCTS ALL THE LOTTERY GAMES CAIXA lotteries offer ten types of games in different modalities, based on number or sport predictions or in the purchase of tickets that may be awarded. Check below the ten products offered by the lotteries. mODaLiTiES OF THE GAMES HIGHLIGHTS OF THE YEAR LOTOfáCiL QUina LOTOmania PROFILE History Predictive Sports Bolão CAIXA DUPLa SEna the system randomly chooses a set of numbers for the player. 25 teImosInhA Specific Predictive Allows the player to repeat the same numbers in different draws, if they are subsequent and related to the same lottery product. Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS surpresInhA It is the commerce of bets for a group of people, with the tickets being printed separately for each participant. thus, if the group is awarded, each player will receive their individual share of the prize. the lottery shops may also promote the Bolão and sell shares to the public, applying a service tax of up to 35%. Bolão CAIXA registered 576 million bets in 2015 – the majority of them in the modalities mega-sena, lotofácil and Quina. Predictive Numerical mEga-SEna WaYS OF PLAYING LOTECa LOTOgOL TimEmania Tickets LOTTERIES CHANGING BRAZIL LOTERia fEDERaL LOTERia inSTânTanEa profile cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Mega-Sena Distribution of prizes The gross prize is equivalent to 46% of the revenue (including the additional amount to be channeled to the Ministry of Sports). This amount is distributed in the following proportions: 19% 35% 19 5% 22% for those who match 5 winning numbers (Quina) THE OPPORTUNITY TO BECOME A MILLIONAIRE Mega-Sena is the principal Lottery product, with the most desired prize by the players, awarding millions of reais for those who match the six winning numbers. to play with the same bet for 2, 4 or 8 consecutive draws (Teimosinha). When there are no winners in any of the prize brackets (6, 5 or 4 numbers), the prize is accumulated for the next draw. Rules The player choses from 6 to 15 numbers among the 60 numbers that are available on the playslip, or choose the system pick the numbers with the Surpresinha option. Those who match the six numbers win the jackpot; players who match 4 or 5 numbers are also awarded. It is possible Periodicity The draws occur twice a week: on Wednesdays and Saturdays. Value of the bet The minimum bet of six numbers costs R$ 3.50, but the player is able to pick up to 15 numbers. % for the player (or players) who match the 6 winning numbers (Sena) accumulates for jackpot of Mega-Sena da Virada (final draw of the year with code ending in 0 or 5) for those who match 4 winning numbers (Quadra) accumulates and is distributed among those who match the 6 winning numbers of the draws with codes ending in 0 or 5 Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL LaRgeST PRIZe In 2015 R$ 205.3 MILLIon was the largest Mega-Sena regular draw prize (not including Mega da Virada), won by a player from the Federal District in 11/25 Chance of winning The probability of matching six numbers and winning the Mega-Sena is 1 in 50 million 27 profile cover CONTENTS SPECIAL DRAW Mega Da VIRaDa DIFFeRenCeS In ReLaTIon To Mega-Sena: MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL • The first prize (jackpot) does not accumulate: if no one matches the Sena’s six winning numbers, the amount is distributed among those who matched five (Quina) or four winning numbers (Quadra). • Longer period for marketing the bets. • The draw uses a special playslip. • Higher first prize. Mega-Sena TIMeLIne 1988 The game is launched with the name Sena 2009 Creation of Mega da Virada, a special New Year’s thematic draw with different prize rules and a specific playslip 1996 After a reformulation, the product is renamed as Mega-Sena; some of the changes included the increase in the amount of numbers (from 50 to 60) and the prolonged accumulation of prizes for the draws with codes ending in 0 2008 For the first time, the Lotteries promote a special New Year’s draw with higher prizes 2001 A second weekly draw starts to be held 2003 From this year on, the draws with codes ending in 5 are also included in the planned accumulation of prizes 29 PROFILE ALL-TIME HIGHEST PRIZE cover R$ CONTENTS MESSAGE FROM THE PRESIDENT LOTOFÁCIL EASY TO WIN A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL Lotofácil awards all the players who match 11 out of the 25 numbers available on the playslip – players may choose up to 18 numbers. Rules Players must choose from 15 to 18 numbers on a playslip with 25 numbers, out of which 15 will be drawn. Those who match from 11 to 15 winning numbers receive the prize. The numbers may also be chosen by the system, in the Surpresinha modality, and the bet may be repeated for 3, 6, 9 or 12 consecutive draws (Teimosinha). If there are no winners in any of the prize-winning brackets, the amount accumulates for the following draw in the prize bracket of 15 matches. Periodicity The draws are held three times a week: on Mondays, Wednesdays and Fridays. Value of the bet The minimum bet of 15 numbers costs R$ 2.00, but the player may pay more to choose up to 18 numbers (R$ 1,632.00). 89.6 MILLION were split among 51 winners in the 09/08 draw (special draw Lotofácil da Independência) Chance of winning The probability of matching all the 15 numbers is 1 in 3.3 million Distribution of prizes The gross prize is equivalent to 46% of the revenue (after the calculation of the additional value for the Ministry of Sports). Out of this amount, the following prizes are awarded with fixed amounts: 4 R$ 8 R$ for bets with 11 out of the 15 winning numbers 20 R$ for bets with 12 out of the 15 winning numbers After the determination of these winners, the remaining total is distributed as follows: 20% for those who match 14 winning numbers 65% for those who match 15 winning numbers for bets with 13 out of the 15 winning numbers 15% accumulates for the first prize bracket (15 matches) of the special draw held in September of each year 31 PROFILE cover SPECIAL DRAW CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS LOTOFÁCIL DA INDEPENDÊNCIA LOTOFÁCIL DA INDEPENDÊNCIA IS A SPECIAL DRAW HELD IN SEPTEMBER, WHEN THE BRAZILIAN INDEPENDENCE IS CELEBRATED. ITS MAJOR CHARACTERISTICS ARE: • Higher first prize (jackpot) as a result of the accumulation of a part of the prize amount of the regular draw during one year, ensuring the provision of of a great prize. • The first prize does not accumulate. If there are no winners in the first bracket (15 matches), the prize will be split among the second bracket winners (14 matches) and sucessively among the following brackets. • Longer period for marketing the bets. • Special playslip. HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL LOTOFÁCIL TIMELINE 2003 Launching of Lotofácil 2006 The second weekly draw begins to be held 2012 Implementation of the third weekly draw and of the multiple awarded bets (16, 17 and 18 matches), besides the special thematic draw in September, Lotofácil da Independência, with different prize rules and a specific playslip 33 PROFILE cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR QUINA FIVE PRECIOUS NUMBERS To win a good prize in Quina, the player needs to match 3 to 5 numbers out of the 80 that are available on the playslip. Rules Players choose from 5 to 7 numbers on the playslip, which has 80 numbers. The prize is awarded to those who match 5, 4 or 3 winning numbers. In this modality, the numbers may be chosen by the system (Surpresinha). It is also possible to repeat the bet for 3, 6, 12, 18 or 24 consecutive draws (Teimosinha). When there are no winners in any of the three brackets, the prize is accumulated for the first bracket of the following draw. Periodicity The draws are held six times a week: Monday through Saturday. Value of the bet The minimum bet of 5 numbers costs R$ 1.50; the 6-number bet costs R$ 7.50, and the 7-number bet, R$ 20. Distribution of prizes The gross prize is equivalent to 46% of the revenue after the calculation of the additional value for the Ministry of Sports. Out of this amount, prizes are distributed as follows: 25% 25% for those who match 3 winning numbers for those who match 4 winning numbers 35% for those who match the 5 winning numbers 15% accumulates for those who match the 5 winning numbers of Quina de São João PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 2015 AND ALL-TIME HIGHEST PRIZE 129.7 R$ MILLION were distributed among nine winners of the 06/24 draw (Quina de São João) Chance of winning The probability of matching all the 5 numbers is 1 in 24 million 35 PROFILE cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS SPECIAL DRAW QUINA DE SÃO JOÃO QUINA DE SÃO JOÃO IS THE SPECIAL DRAW HELD IN JUNE. ITS MAJOR CHARACTERISTICS ARE: • Higher first prize (jackpot) as a result of the accumulation of a part of the prize amount of the regular draws during one year, ensuring the provision of of a great prize. • The first prize does not accumulate. If there are no winners in the first bracket (5 matches), the prize will be split among the second and third bracket winners (4 and 3 matches respectively). HIGHLIGHTS OF THE YEAR PROFILE • Longer period for marketing the bets. • Special playslip. 37 QUINA TIMELINE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL WITH QUINA, PLAYERS ONLY NEED TO MATCH THREE TO FIVE WINNING NUMBERS TO CHANGE THEIR LUCK 1980 Launching of the product, then called Lotto 1998 The third weekly draw begins to be held 1994 Lotto is reformulated and named Quina, and a second weekly draw begins to be held 2003 New reformulation, with the exclusion of the 8-number bracket 2009 Starting this year, the draws are held every day (from Monday through Saturday) 2011 Launching of the special draw Quina de São João profile cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR Lotomania EVEN PLAYERS WHO DO NOT MATCH A NUMBER WIN A PRIZE In Lotomania, players can receive a prize even when they do not match any of the 50 numbers that can be chosen on the playslip. Rules On a playslip with 100 numbers, players pick 50 and run for prizes when they match 16 to 20 winning numbers – or when they do not match a any of the winning numbers. It is also possible to choose less than 50 numbers, leaving it to the system to complete the bet (Surpresinha) and repeat the bet for 2, 4 or 8 consecutive draws (Teimosinha). With the “Mirror Bet” the player is able to make a new bet using the 50 numbers that were not chosen in the first bet. When there are no winners in the sixth prize bracket (no matches), the prize accumulates in the first prize bracket (20 matches) of the following draw. If there are no winners in the other prize brackets, the prize accumulates to the respective bracket. Periodicity The draws are held twice a week: Wednesdays and Saturdays. Value of the bet The bet has a single price of R$ 1.50. PROFILE Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 28% 16% 16 % 7% for those who match 19 out of the 20 winning numbers for those who match 20 winning numbers for those who match 18 out of the 20 winning numbers for those who match 17 out of the 20 winning numbers History Lottery products Distribution of prizes The gross prize is equivalent to 46% of the revenue (after the calculation of the additional value for the Ministry of Sports). Out of this amount, prizes are distributed as follows: 2015 anD tHiRD aLL-timE HiGHESt PRiZE R$ 35.2 miLLion The prize was split among three winners Chance of winning The probability of matching all the 20 numbers is 1 in 11.40 million. It is the same probability of matching no numbers for those who match none of the 20 winning numbers – 6th bracket 8% 7% 18% for those who match 16 out of the 20 winning numbers accumulates for the first bracket (20 matches) of the special draw Lotomania de Páscoa 39 profile cover CONTENTS MESSAGE FROM THE PRESIDENT Lotomania de páscoa Lotomania timELinE Always held annually on the Saturday before Easter Sunday, it has a special playslip and a longer period for marketing the bets (30 days). The distribution of prizes is as follows: 1999 Launching of Lotomania A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 16% for the second bracket (19 matches) PROFILE Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL for the first bracket (20 matches) 16% 7% History Lottery products 46% 7% for the fifth bracket (17 matches) for the fourth bracket (16 matches) 8% for the third bracket (18 matches) for the sixth bracket (no matches) The first prize (jackpot) is higher, as a result of the accumulation of a part of the prize amount of the regular draw during one year, ensuring the provision of of a great prize. The first prize does not accumulate. If there are no winners in the first bracket (20 matches), the prize will be split among the second and third bracket winners (19 and 18 matches respectively) and so on, down to the fifth bracket. There is a longer period for marketing the bets, and the draw uses a special playslip.” 2003 The prize rules are changed so the prize bracket of no matching numbers without a winner accumulates to the prize bracket of 20 matching numbers of the following draw 2013 Implementation of the special draw Lotomania de Páscoa 41 profile cover CONTENTS MESSAGE FROM THE PRESIDENT Dupla Sena ONE TICKET, TWO BETS In this modality, players use the same ticket to participate in two draws at the same time, doubling the chances of winning. A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Rules Players participate in two draws using the same ticket. On a playslip with 50 numbers, one can pick from 6 to 15 numbers. Players are awarded matching 4, 5 or 6 numbers, both in the first draw and in the second. It is also possible to let the system choose the numbers (Surpresinha) and to run with the same bet for 2, 4 or 8 consecutive games (Teimosinha). If there are no winners in any of the prize brackets, the amount accumulates for the following draw, in the first prize bracket of the first draw. Where we are periodicity The draws are held twice a week: Tuesdays and Fridays. SECURITY AND CREDIBILITY IN ALL OPERATIONS Value of the bet The minimum bet of 6 numbers costs R$ 2.00, but the player may pay more to pick up to 15 numbers (R$ 10,010.00). LOTTERIES CHANGING BRAZIL Distribution of prizes The gross prize is equivalent to 46% of the revenue (after the calculation of the additional value for the Ministry of Sports). Out of this amount, prizes are distributed as follows: plaYeRS WHO MaTCH 6 nuMBeRS 30 % 20 % plaYeRS WHO MaTCH 5 nuMBeRS 1st DRaW 2nd DRaW plaYeRS WHO MaTCH 4 nuMBeRS 10 % 10 % 1st DRaW 2nd DRaW 15% 15% 1st DRaW 2nd DRaW 43 profile cover 2015 anD all-TIMe HIGHeST pRIZe Dupla Sena TIMelIne R$ CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 25.4 MIllIOn for a single winner, in the 07/14 draw Chance of winning The probability of matching 6 numbers (Sena) is 1 in 15.9 million 1993 Launching of the modality under the name Sena Especial 1997 Reformulation of the product with the denomination Supersena Dupla Chance 2001 The product is renamed as Dupla Sena 2010 The prize rules are changed to equate the amount of prize brackets in the first and second draws; prizes for 4 and 5 matches in the first draw are created 45 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 2 X DOUBLE LUCK: WITH A SINGLE BET IN DUPLA SENA, PLAYERS HAVE TWO CHANCES OF WINNING Profile cover CONTENTS Loteca CHEERING FOR A VARIETY OF TEAMS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL This is the perfect lottery for those who watch every soccer game and enjoy making predictions about the results of the games. Rules Players mark their predictions for all the 14 games included on the playslip, marking one of the three columns, two (double bet) or three (triple bet). The names of the teams that participate on every draw are printed on the tickets, but they also can be checked on information bulletins at the lottery shops or at CAIXA’s website. If any of the games do not take place in the scheduled date due to anticipation, postponement or cancellation, the result of the game is decided by a draw, for Loteca purposes. When there are no winners in any of the prize brackets, the value accumulates to the first prize bracket of the following draw. Periodicity The draws are held every week. Betting ends on Saturday and the results are disclosed in the beginning of the week. Value of the bet The minimum bet ensures a double bet and costs R$ 2.00. In order to have more chances of winning, the player may mark more doubles and triples. Distribution of prizes The gross prize is equivalent to 40% of the revenue (after the calculation of the additional value for the Ministry of Sports). Out of this amount, prizes are distributed as follows: 70% to players who predict the 14 results 15% 15% to players who predict the 14 results in draws with codes ending on 0 or 5 to players who predict 13 results 47 Profile cover CONTENTS MESSAGE FROM THE PRESIDENT LOTECA IS THE LOTTERY MADE FOR SOCCER LOVERS WHO LIKE TO PREDICT THE RESULTS OF THE GAMES A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 49 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS 2015 HIGHeSt PRIZe 3.8 R$ MILLIoN were distributed among 130 winners on the 08/24 draw LOTTERIES CHANGING BRAZIL chance of winning The probability of betting a double and predict 14 games is 1 in 2.4 million Loteca tIMeLINe 1970 The modality is launched with the name Loteria Esportiva Federal 1991 Reformulation of the product with the denomination Loteria do Certo e do Errado 1994 New change in the product with a universe of 14 soccer games – LEF 2002 The name of the lottery is changed to Loteca; the prize rules are changed to include also the predictions of 12, 13 and 14 games 2003 Beginning of the planned accumulation of prizes for the draws with codes ending on 0 or 5, and change in the prize structure, with the new prize bracket of 12, 13 and 12 games profile cover CONTENTS MESSAGE FROM THE PRESIDENT LotogoL GUESS THE NUMBER OF GOALS AND WIN THE JACKPOT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL Those who are aces in predicting the number of goals scored by the soccer teams every round win Lotogol prizes Rules Players must mark on the playslip the number of goals they guess each team will score in the round – there are five games for every round, printed on the playslips. One can mark 0, 1, 2, 3 or more goals (option represented by the + sign). If any of the games do not take place in the scheduled date due to anticipation, postponement or cancellation, the result of the game is decided by a draw, for Lotogol purposes. When there are no winners in any of the prize brackets, the value accumulates to the first prize bracket of the following draw. Periodicity The draws are held twice a week: Wednesdays and Saturdays. Value of the bet The simple bet costs R$ 1.00, but is possible to run with 2 equal bets (R$ 2.00) or 4 equal bets (R$ 4.00). Distribution of prizes The gross prize is equivalent to 40% of the revenue (after the calculation of the additional value for the Ministry of Sports). Out of this amount, prizes are distributed as follows: 40% to players who predict the scores of the 5 games 30% 30% to players who predict 4 scores to players who predict 3 scores 51 profile cover CONTENTS LotogoL tIMELINE MESSAGE FROM THE PRESIDENT 1988 The modality is launched with the name Bolão Federal (exclusive draws for the World Cup) A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 2002 The name is changed to Logol, with a weekly periodicity 2015 Implementation of the second weekly draw PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS 2015 AND ALL-tIME HIgHESt PRIZE R$ 361 tHouSAND was the total awarded to a player on the 09/02 draw LOTTERIES CHANGING BRAZIL Chance of winning The probability of placing a bet and matching the five scores is 1 in 9.8 million IN LOTOGOL, A GOOD GUESSWORK ABOUT THE AMOUNT OF SCORES OF THE SOCCER TEAMS MAY BE WORTH A LOT OF MONEY 53 profile cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL timemania CHOOSE YOUR FAVORITE TEAM This modality was created as part of the program designed to recover soccer team debts with the federal government, a program comprising installment payments of tax debts and debts with the Employement Guarantee Fund – FGTS. Through negotiations between soccer teams and their creditors, and observing the share of this product’s revenue that is transferred for these teams by force of law, every month CAIXA transfers resources directly to the creditors. Only those teams that are up to date with their taxes and FGTS obligations receive their share directly through bank deposits. Rules Players need to choose 10 numbers out of the 80 available numbers, and a Favorite Team. Every draw results in 7 winning numbers and a Favorite Team. Players may let the system choose the numbers (Surpresinha) or run with the same bet for 2 or 4 consecutive draws (Teimosinha). If there are no winners, the prize accumulates for the following draw, in the prize bracket of 7 matches. Periodicity The draws are held three times a week: Tuesdays, Thursdays and Saturdays. Value of the bet The price of the bet is R$ 2.00. Distribution of prizes The gross prize is equivalent to 46% of the revenue. Out of this amount, the following prizes are awarded with fixed amounts: 5 R$ 55 After the determination of these winners, the remaining total is distributed as follows: 20% for bets that match the Favorite Team 2 R$ for bets matching 3 winning numbers 6 20% 50% for those who match the seven numbers R$ for bets matching 4 winning numbers for those who match six numbers 10% for those who match five numbers accumulates and is distributed among those who match the 7 winning numbers of the draws with codes ending in 0 or 5 profile 2015 anD aLL-time HiGHeSt PRiZe cover R$ CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS 24.6 miLLion WITH TIMEMANIA, YOU CAN CHOOSE YOUR FAVORITE TEAM was the amount that a player pocketed after the 11/11 draw Chance of winning The probability of matching seven numbers is 1 in 26.5 million HIGHLIGHTS OF THE YEAR 57 PROFILE History timemania timeLine Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 2008 Launching of Timemania 2010 Implementation of the second weekly draw 2013 The third weekly draw begins Profile cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS loteria federal distribution of prizes In the Wednesdays and Saturdays draws, the first prizes are R$ 300 thousand and R$ 600 thousand on both series, respectively HIGHER CHANCE OF WINNING HIGHLIGHTS OF THE YEAR Loterial Federal, the most traditional among CAIXA’s Lotteries, is the one that also offers the greater probability of winning the first prize (1 in 90 thousand – Milionária Federal), plus providing the chance of winning in several other ways. 59 PROFILE History Lottery products rules Players purchase ticket (full or in fractions) and may be awarded if: SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL • the final two numbers are identical to the final two numbers drawn for the 2nd, 3rd, 4th and 5th prizes (except the winners of the respective prizes and/or derivations of the four numbers and the final three numbers); matching the final four, three or two numbers of any of the sets drawn for the five major prizes; • • matching the final number of the first prize. the final four numbers are identical to the number drawn for the first prize (except the winner of the first prize); Periodicity The draws are held twice a week: Wednesdays and Saturdays. the ticket contains final two numbers identical too ne of the three previous or subsequente final two-number sets of the Value of the bet The ticket may be purchased in full (R$ 20.00) or in fractions (R$ 2.00 each). • matching one of the five major prizes; • the ticket has a number that is immediately previous and immediately subsequent to the number drawn for the first prize; • Where we are • • number drawn for the first prize (except the winners of previous and subsequente numbers); loteria federal tiMeliNe 1962 Launching of Loteria Federal; this is the first CAIXA Lotteries product 2006 Pictures of missing children appear on the tickets of at least a monthly draw 2009 Implementation of the special draw Milionária Federal Profile Perfil cover SPeCial draWS 2015 HiGHeSt PriZe 3.4 r$ CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS MilioNária federal Every month, players may run for R$ 1 million in the first prize; the full ticket costs R$ 70.00 MillioN São João (in 2 series) Draw of a single series, with 95 thousand tickets (each one costing R$ 100.00) was the prize of the Natal special draw (12/24) distribution of prizes HIGHLIGHTS OF THE YEAR Was distributed in the Natal special draw, in the sum of both series, with 97 thousand PROFILE tickets each History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL aNo-NoVo Single series, with a first prize of R$ 1.7 million and a ticket costing R$ 130.00 Natal Highest prize of the year, with a first prize of R$ 3.4 million in both series The prices of the Natal special draw fraction and full ticket are R$ 13.00 and R$ 130.00 respectively 61 profile cover CONTENTS MESSAGE FROM THE PRESIDENT Instantânea A SCRATCH TO WIN THE PRIZE A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR For playing the Loteria Instantânea, players must purchase the ticket, stratch the fields covering numbers or symbols and figure out on the spot if they won the prize. The amount and values of the prizes, as well as the amount of tickets and the probabilities, vary according to the emission and are printed on the back of the ticket. The production and supply of this product were suspended in the end of March 2015 and, to that date, tickets of R$ 1.50 and R$ 2.00 were available for purchase at the Lottery Shops with the respective prizes of R$ 85 thousand and R$ 100 thousand, selling R$ 29.09 million. 63 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL Distribution of prizes The gross prize is equivalent to 40% of the revenue and is distributed among the different prize brackets, according to characteristics of each edition. 40% Gross prize WITH LOTERIA INSTANTÂNEA, YOU PURCHASE THE TICKET, SCRATCH IT AND CHECK YOUR LUCK ON THE SPOT PROFILE cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS SPECIAL THEMATIC DRAWS The Federal Lotteries count on a special thematic draw every quarter, with the objective of engaging the players to participate even more, running for higher and non-cummulative prizes, also benefiting the Federal Government social programs – which will receive even more resources to invest for the benefit of society. Thus, the results of these special draws allow the Federal Lotteries to be a part of the Brazilian calendar of events, with the Lotomania de Páscoa, Quina de São João, Lotofácil da Independência and Mega da Virada. NUMBERS Check the performance of the special draws in 2015 MEGA DA VIRADA 6 winners of the first prize 827 and 62,767 winners who matched five and four numbers TOTAL REVENUE R$ 620.3 MILLION VALUE OF THE FIRST PRIZE R$ 246.5 MILLION 65 QUINA DE SÃO JOÃO 9 winners of the first prize 15 winners of Quina, Quadra and Terno TOTAL REVENUE R$ 170.6 MILLION VALUE OF THE FIRST PRIZE LOTTERIES CHANGING BRAZIL R$ 129.7 MILLION PERFIL PROFILE cover CONTENTS LOTOFÁCIL DA INDEPENDÊNCIA MESSAGE FROM THE PRESIDENT 51 winners of the first prize 13.3 MILLION winners in the other prize brackets TOTAL VALUE A YEAR OF RECORDS R$ 259.1 MILHÕES ... LOTOMANIA DE PÁSCOA 3 winners of the first prize TOTAL VALUE R$ 53.8 MILLION VALUE OF THE FIRST PRIZE R$ 35.1 MILLION VALUE OF THE FIRST PRIZE R$ 89.6 MILLION HIGHLIGHTS OF THE YEAR 67 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL cover CONTENTS MESSAGE FROM THE PRESIDENT WHERE WE ARE CAIXA Lotteries are very close to the Brazilians: there are 13,150 lottery shops* in 5,229 cities all over the country. Besides gaming, the lottery shops provide banking services, such as deposits, bill payments and the payment of social benefits, among other services. A daily average of 202.4 million transactions are held in 46,890 terminals, including gaming and other operations. Going to a lottery shop is not a requirement for playing. Those who own a CAIXA checking account, for example, may register their bets using the Internet Banking, both in the Mega-Sena regular draws and in the Mega da Virada (as long as the player is over 18 years of age). In 2015, 7.4 million online bets were registered, which represented a total of R$ 75.1 million – 48% more compared to 2014. A YEAR OF RECORDS EVolUtIoN OF ONLINE BETS HIGHLIGHTS OF THE YEAR AMoUNt oF GAMES (MIllIoN) PROFILE History 2011 1.1 Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL *As of 12/31/2015 VAlUE oF tHE BEtS (IN MIllIoN REAIS) 2011 7.6 2012 2012 2.9 20.1 2013 2013 4.5 30.7 2014 2014 6.2 50.8 2015 2015 7.4 75.1 totAl totAl 22.1 184.3 69 profile cover CONTENTS The Federal Lotteries are also on Facebook. Since 2012, players can visit the fanpage (facebook.com/LoteriasCAIXAOficial) to check the lottery results, create a random set of numbers for their bets and get information about social investments and lottery products. On Bolão CAIXA page (facebook.com/LoteriasCAIXAOficial/ app), the visitor can invite friends for a group bet and simulate the values and amounts of shares. Further information on the Federal Lotteries can also be found on the website (www.caixa.gov.br/loterias) and or on the app, with versions for iOS and Android in smartphones and tablets. MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR DRAWS CAIXA Lotteries draws are held from Monday to Saturday (not on holidays), on Caminhão da Sorte and in a TV studio – an alternative for these two locations is the CAIXA auditorium in Brasília (DF). From Monday through Friday, one of the daily draws is always held in the newly opened Espaço CAIXA Loterias, in São Paulo (SP). 71 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL The online commerce of Federal Lotteries games (via internet, smartphone, tablets etc.) is among CAIXA’s priorities, because with these new media, the company expects to raise this public service to a new level of innovation and modernization, reaching new audiences. After the implementation of this project, CAIXA expects this new channel to have a good share of the total sales, because the internet provides the players with a fast, simple and safe way of playing all the lottery games. We believe that this new channel with bring new customers to the Lotteries, people that do not have the habit of visiting lottery shops. CAIXA Lotteries are currently being sold exclusively in lottery shops and, for the particular case of the Mega-Sena, on CAIXA Internet Banking. MoMENto DA SoRtE Since 2011, CAIXA also broadcasts one of the daily draws live on TV. During the Momento da Sorte show, which was aired until September 9th 2015 on Rede TV!, the players could check the winning numbers real time. They were also informed about lottery products and about how to play, besides finding out which games had accumulated prizes. In 2015, 175 shows were aired, totaling 977 shows since 2011 (also including the Mega da Virada shows, on TV Globo). cover CONTENTS SoRtE Ao VIVo Radio fans can check daily the Federal Lotteries results in the Sorte ao Vivo show, created over 13 years ago. In this program, a team of announcers follow the draws and disclose the results in real time. MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS CAMINHõES DA SoRtE The Caminhão da Sorte travels around Brazil since 1980 to provide the opportunity of playing in the lottery even in the most remote cities of the country. There are currently two mobile in use: one of them stays in the city that is hosting the draw while the other travels to the next host city. In 2015, the Caminhão da Sorte have been in 55 cities. During the stops, it registers the bets and allows the participation of the local population, both by triggering the device that releases the numbered balls and by being auditors of the draw, validading the procedures and ensuring the fairness of the operation. This model is used exclusively in Brazil and is acknowledged by other lotteries of the world as an important measure of transparency. HIGHLIGHTS OF THE YEAR 73 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL ESpAço CAIXA lotERIAS It was opened on 12/18/2015 at the Tietê station in São Paulo (SP), and hosts complementary draws to the Caminhão da Sorte. From Monday through Friday, one of the daily draws always happen there – the first of them was the Quina. During the day, the area is opened for institutional visits to the Lotteries historical archive. The draw schedule of Espaço CAIXA Loterias is available at the bank’s website. profile cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS INCENTIVE CAMPAIGNS FOR THE LOTTERY BUSINESSPERSONS CAIXA lottERIES AND THE TRANSFERS In 2015, two sales incentive programs were promoted to Lottery shops network. Check below: CAIXA Lotteries is always looking for initiatives to widely announce the benefits created for the society and funded by the Federal Lotteries, which also play an importante social role. Visits and encounters with the legal beneficiaries (Federal government social programs) were promoted. This is a means of tightening the relationship with these beneficiaries so they can also announce in their media the information about the values that each segment receives from the Lotteries. pIqUE totAl In February, CAIXA Lotteries promoted this campaign as an incentive to lottery shops. The goal of the program was to raise the retailer’s awareness about the Dupla Sena, thus boosting its sales. As a result, Pique Total campaign awarded 80 lottery shops around the country for being the greatest and best sellers. The winners were awarded prizes such as Playstation videogames, bicycles, tablets, iPhones and trips. Dupla Sena grossed R$ 25.8 million during the campaign, 10% more than what was expected. GolEADA tIMEMANIA This was the second incentive program, promoted in October and November. In the end, the campaign awarded 50 lottery shops in the categories best and greatest sellers of the product. As a result, Timemania grossed in the period R$ 89.4 million, 35% above the expectations. HIGHLIGHTS OF THE YEAR 75 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL BolEtIM DA SORTE This bi-weekly bulletin was created in 2014 for the Lotteries to have a direct communication link with partners and lottery shops. The Boletim da Sorte provides information and news about lottery products and had 49 editions since its creation – 31 of which issued in 2015. Thus, the bulletin provides lottery bussinessmen with the most important information regarding Federal Lotteries. The major objectives of Boletim da Sorte are: • • • • • • disclose information and news about games, current and future activities; announce the strategies for game sales, relevant events and advertisement campaigns to be launched by CAIXA; notify about the sales incentive programs and their results; enhance the knowledge about the lottery products comprised by the portfolio, including characteristics and opportunities; suggestions on the products supply to customers; show the lotteries sales performance and provide hints on how to enhance the sales. The Ministry of Labor and Social Security, for example, disclosed on its website (http://www. previdencia.gov.br/) a banner with the value of the social investments made for Social Security. An explanatory text highlighting the importance of the resources from lotteries sales was also posted on the page, to reinforce the communication with those who are navigating on the Ministry’s website. In 2015, the Lotteries also sponsored the Inter-American Conference on Social Security (CISS), promoted by the Ministry of Labor and Social Security. This conference is aligned with the objective of partnership with the legal beneficiaries. cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL SECURITY AND CREDIBILITY IN ALL OPERATIONS SAFE BET From the moment when the players make their bets to the calculation of the prizes, all the Lottery’s processes and operational routines go through a rigid control system to ensure the information security of all operations and their legal compliance, as well as the credibility of the institution. Check below all the measures taken to ensure the security and credibility of the lotteries: 77 SECURITY AND CREDIBILITY cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR ASSURANCE OF DATA INTEGRITY REAL TIME REGISTRATION OF THE GAMES The system that is used to receive the bets follows the best practices to ensure the security of the operational procedures and the information that is provided. Once the sales are closed, it is impossible to modify the data of the tickets or to register a new bet after the closing of sales. Besides, CAIXA keeps records of all the awarded prizes. The data that identify the winners is stored confidentially according to the law – that information is revealed only after a requirement by an institution that has constitutional powers to do so. To enhance the security of the process, bets are collected and recorded in real time. Thus, when a ticket is issued for the buyer/ player, the participation in the draw is guaranteed according to the data registered on the ticket: date and time, lottery shop code, ticket number, security code and other information that proves the unicity of the operation. Once the draw is held, the system receives the winning numbers and the verification of the winning tickets begin, including: checking the total amount collected by the lotteries, the amounts destinated to prizes, the amount of winning bets and the respective distribution of the prizes. 79 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL INSPECTIONS BY EXTERNAL AGENTS As a public company, CAIXA is subject to period inspections by control institutions such as the Federal Budget Court (TCU) and the Office of the Federal General Comptroller (CGU), aside from the Secretariat of Economic Monitoring of the Ministry of Finance (SEAE), the entity that controls Brazilian Lotteries, in charge of the authorization, surveillance and the monitoring of all the activities related to Federal Lotteries. These inspections include the verification of all processes related to the management of Federal Lotteries. Furthermore, these processes are also closely monitored by the CAIXA Internal Auditing Staff, but also by hired independent auditors. MONEY LAUNDERING PREVENTION CAIXA strictly adheres to all the regulations issued by the Council for Financial Activities Control (COAF) about the prevention of money laundering, sharing with this entity a daily record of information regarding the payments of prizes classified within the parameters defined by COAF. The procedures adopted by CAIXA Lotteries against money laundering are provided by the Ministry of Finance Regulation no. 537, issued on November 5th, 2013. SECURITY AND CREDIBILITY cover CONTENTS 1 RESEARCH MESSAGE FROM THE PRESIDENT CAIXA supports and promotes surveys targeting responsible gaming and the identification of gaming disorders in Brazil, since there are no restrictions in the Brazilian law that prevent the organization to perform studies aiming at the protection of the players. The research policies comprise the steps of production, facilitation, collaboration and consumption, and adhere to the suggestions of the WLA-RGF Research Guide. Every research targeting responsible gaming that involves CAIXA Lotteries is funded by resources from the Lottery Development Fund (FDL). A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL SOCIAL CORPORATE RESPONSIBILITY AND RESPONSIBLE GAMING AT CAIXA Following the rules of responsible gaming means to develop policies and practices that prevent compulsive gaming and protect vulnerable people, such as underage individuals, from the potential harm associated with gaming. CAIXA Lotteries follow those rules and operates according to the world’s best practices of corporate responsibility, just like the most important lotteries associated to the World Lottery Association (WLA). CAIXA’s Responsible Gaming Program is regulated and compatible with WLA’s structure, comprising four levels of certification: commitment, self-evaluation and gap analysis, planning and implementation and continuous improvement, in addition to a ten-part program. 2 PROGRAM FOR EMPLOYEES The Responsible Gaming Training Program was created and defined the training plan for 2015-2017, comprising an action schedule, goals, audiences and indicators. In 2015, the target audience to be trained was defined, totaling 12 thousand employees. In that year the priority was the training of the 79 employees of the strategic segment. Nearly 3 thousand employees were exposed to this issue through brochures, videos and Internet presentations. Two talks were presented by specialists, with the themes “Prevention of gaming disorders in players of Federal Lotteries” and “Referral of players to treatment”. One of the indicators is being created from the results of a survey with CAIXA Lotteries’ employees. The objective of this survey is to measure the responsible gaming awareness of employees working at the National Superindentency of Lotteries (SUALO). 81 SECURITY AND CREDIBILITY cover 3 CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE • Gaming is a leisure and entertainment activity. • Gaming is for people over 18. • In the sales of lottery products, the shop owner shall: confirm the player’s legal age; not suggest possibilities of winnings, chances of winnings that are unreal, overestimated or incorrect; not suggest that lotteries are an alternative for a job or for having an occupation, or a reason for leaving a job; not associate the results of a lottery draw to any factor other than pure chance; not explore the financial difficulties of the individual. • Provide information about responsible gaming, the education of the players and guidance for the treatment of gaming disorders. Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL PROGRAM FOR BUSINESSPERSONS Information regarding the program reaches the lottery shop owners through instruments such as the Operational Manual, Lottery Shop Code of Conduct, posters and the responsible gaming seal, support to the lottery shop owners through the number 0800-724-5555, the website www.jogoresponsavel.com.br and Expresso Parceiro. The Lottery Shop Code of Conduct targets the sales of lotteries with social responsibility, providing the following guidelines: History 4 In 2015 the responsible gaming learning track was started in the distance learning platform. This new learning track will provide training for 100% of the lottery shop network by 2017. GAME DESIGN Game Design at CAIXA is made according to rules that avoid gambling or images that may be attractive to the underage audience. CAIXA rules of conduct include: • Children or adolescents cannot appear, under any circumstances, in any piece of comunnication; any person that appears in those pieces should be and look like someone who is over 18. • The tickets are exclusively destined to the public audience, not using language, expressions, graphic or audiovisual resources that are recognised as part of the child or youth imaginary, nor contributing for underage people to adopt moral values or habits that are not compatible with their age. • The mechanics and design of lottery products are developed considering the fact that lotteries are products of restrict consumption, forbidden for people under 18. 83 SECURITY AND CREDIBILITY cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 5 7 REMOTE GAMING CHANNEL PLAYERS’ EDUCATION CAIXA provides information about responsible gaming to promote the education of the Federal Lotteries’ players. In 2015, the initiative counted on the fixation of The sole remote gaming channel of CAIXA Lotteries is CAIXA Internet Banking. Bets are only available for people over 18, to the maximum daily amount of 25 thousand banners and 30 thousand adhesive stickers R$100.00 6 ADVERTISING, COMMUNICATION AND MARKETING CAIXA Lotteries’ Communication Code must be adopted by all the suppliers of the institution. The seal of gaming “only for people over 18 years of age” must be present in every communication piece of the Lotteries. Besides, CAIXA also launched an anual campaign about responsible gaming, banners and stickers for lottery shops and a specific hot site dealing with the subject (www. jogoresponsavel.com.br), plus social media actions and actions on the CAIXA Lotteries’ webpage. at the Lottery Shops, on the disclosure of messages on social media and on the consolidation of all the knowledge about this subject at the website www.jogoresponsavel.com.br The survey SuperSete Hábitos de Apostas – Jogo Responsável was promoted by CAIXA and verified the efficacy of the communication actions in 2014. Check the most important results: 81% of the participants are aware that underage people are not able to play lotteries 52% of the participants said that they saw banners on lottery shops about the age restriction for playing lotteries 99 % did not engage in arguments or had other problems caused by the game, especially relating to excessive spending 97% of the players did not hide the values of the bets with their friends and families 65% of the players are not aware about the existence of treatment at the public health care system for an emotional problem or for a compulsive will of playing 85 CUSTOMER SERVICE AND OMBUDSMAN cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR 8 Players also have their voice at the Lotteries, and may help CAIXA evalute the quality of products and services provided by the lottery shops. To do so, they only need to call the Customer Service (SAC) or the Ombudsman’s Office. These channels are interested in registering their opinion: in 2015, 2,727 calls were recorded (with suggestions, praises and complaints), an increase of 20% in comparison to 2014. COUNSELING FOR GAMING DISORDERS Number of Customer Service and Ombudsman calls CAIXA provides information for players who are experiencing a situation of vulnerability, such as a gaming disorder or pathological gaming. The role of the institution is to recommend entities that offer psychosocial treatment – among them, the Federal University of São Paulo (Unifesp), in its Program of Guidance and Treatment for Dependents (Proad) and the University of São Paulo (USP), in the Institute of Psychiatry (IPq). 2014 10 PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL 9 INVOLVEMENT OF THE PARTS In 2015, the stakeholders that benefited or were affected by CAIXA’s Responsible Gaming Program actions were identified, classified, mapped and prioritized, with the purpose of establishing a form of communication and integration with them. The mapping of stakeholders and their prioritization regarding responsible gaming will be annualy reviewed, thus allowing the continuous improvement of CAIXA’s Responsible Gaming Program. MEASUREMENT REPORTS CAIXA decided to maintain measurement and effectiveness reports of responsible gaming, based on development indexes of the 10 elements of the program. +20% 2,727 calls 2015 87 SECURITY AND CREDIBILITY cover CONTENTS MESSAGE FROM THE PRESIDENT INTERNATIONAL CERTIFICATIONS The Federal Lotteries certification project started in 2010 and is aligned to the Security Control Standarts of the World Lottery Association (WLA). The Ministry of Finance, through the Directive no. 464, created a workgroup composed by representatives of the Economic Monitoring Secretariat (SEAE) and CAIXA to adopt all the measures required by the certifications. Check the Lotteries’ international certifications. A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL ISO 27001 This is a standard for information security management. It was published in October 2013 by the International Organization for Standardization(ISO) and by the International Electrotechnical Comission (IEC). The full identification is ISO/IEC 27001:2013, but the certification is known as ISO 27001. This certification is required by WLA for the State Lotteries that aim to be certified by the World Lottery Association. WLA – SCS:2012 This is an international Standard for Information Security Management in the lottery sector, published in 2012 by WLA. The WLA-SCS (Security Control Standard) is based on the ISO/IECC 27001, that establishes controls for the implementation of an information security management system aligned to international standards. This certification shows that WLA acknowledges the adoption by CAIXA Lotteries of the best practices of governance, information security management, of risk management and business continuity. This certification and the implementation of the controls required by these international regulations, CAIXA ensures the conformity of its processes to legal requirements, the credibility of its image as a game operator and the cost reduction with the prevention of security events. With this certification, in 2012, CAIXA also attested the implementation of the Information Security Management System (SGSI) in the Federal Lotteries operations. In the following years, CAIXA maintained the involved processes in a program of continuous improvement, accomplishing the acknowledgment by the international certifications authorities, ISO and WLA. The SGSI is a set of practices that ensure the observance of the world’s best practices on information security for the Lotteries sector, with the objective of preserving the availability, the integrity, confidentiality and autenticity of the Lotteries information, by means of aplying a risk management process. The SGSI management actions include the promotion of the awareness and the training of its group of employees in subjects regarding information security, risk management and business continuity, besides the implementation of preventive and maintenance measures to enhance processes that are in execution. The SGSI’s external audit was held in October 2014, conducted by an independente auditor from the British Standards Institution (BSI), specialized in auditing models ISO 27001. The process attested the plain functionality of SGSI and ensured CAIXA’s certification. These processes were also audited by BSI in November 2015. This work resulted in the recertification of CAIXA Lotteries by ISO/IEC 27001, a certification valid up to 01/31/2019. In December, observing the WLA’s revision and renewal calendar and after meeting certain requirements such as the recertification ISO/IEC 27001, a new recertification audit was held by a BSI’s independente auditor. After this, the BSI recommended WLA the renewal of CAIXA Lotteries’ WLA-SCS:2012 certification for a period of three years. 89 cover The jumper Silvania Costa in the 2nd national round of the Circuito Caixa Loterias 2015, held at the Ibirapuera park, São Paulo CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL LOTTERIES CHANGING BRAZIL Lotteries do not benefit only those who win the prizes. Almost half of the revenue is transferred to social programs of the federal government, making CAIXA the major financing agent of these initiatives. In 2015, R$ 7.05 billion were destined to the beneficiaries of these actions, an increase of 10.5% in comparison to 2014 – in the last five years, more than R$ 27.9 billion were invested. Check below the path of each real that was played in the Lotteries: 91 LOTTERIES CHANGING BRAZIL cover CONTENTS Of every R$ 1 PLAYED IN THE FEDERAL LOTTERIES, R$ 0.48 THESE TRANSFERS GROW EVERY YEAR: ARE INVESTED IN SOCIAL PROGRAMS* *This amount includes the corresponding Income Tax value of the on the prizes Value of the transfers (In billion reais) 2010 4.1 2011 4.5 2012 4.8 2013 5.4 2014 6.4 2015 7 The values are invested in the following areas: MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS EDUCATION (STUDENT FUNDING PROGRAM) Growth in comparison to the previous year 17.1% 8.9% 8.8% 10.3% 18.5% 10.5% HEALTH CARE (NATIONAL HEALTH CARE FUND) HIGHLIGHTS OF THE YEAR 93 PROFILE History CULTURE (NATIONAL CULTURE FUND) Lottery products ASSOCIATIONS SUCH AS APAE (ASSOCIATION OF PARENTS AND FRIENDS OF EXCEPTIONAL CHILDREN) AND THE RED CROSS DESTINATION OF THE TRANSFERS Social Security R$ 2.5 BILLION Where we are Financing Fund for the Higher Education Student (Fies) SECURITY AND CREDIBILITY IN ALL OPERATIONS R$ SOCIAL SECURITY Ministry of Sports SPORTS (MINISTRY OF SPORTS; BRAZILIAN OLYMPIC COMMITTEE; BRAZILIAN PARALYMPIC COMMITTEE; SOCCER TEAMS; BRAZILIAN CONFEDERATION LOTTERIES CHANGING BRAZIL OF TEAMS) SECURITY (NATIONAL PRISON FUND) 1 BILLION R$ 568.4 MILLION National Prison Fund R$ 448 MILLION National Culture Fund (FNC) R$ 417.7 MILLION Overdue prizes transferred to Fies R$ 301.3 MILLION Brazilian Paralympic Committee R$ 43.2 MILLION Brazilian Olympic Committee R$ 243.1 MILLION Soccer teams R$ 87.5 MILLION Brazilian Confederation of Teams R$ 68 MILLION Health Care and Special Tests (APAE, Red Cross) R$ 10.6 MILLION Income Tax on prizes R$ 1.3 BILLION THE DRIVING FORCE OF SPONSORSHIP cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL The swimmer Talisson Glock at the 100m freestyle during the Toronto Parapan-American Games – 2015 Caixa Econômica Federal is the official sponsor of Brazilian paralympics sports and the only bank that supports paralympic sports in the country. CAIXA Lotteries sponsorship of the Brazilian Paralympics Committee (CPB) started in 2004, and since that time national paralympic sports has been living a period of expansion and world records. In 2000, in the Sydney Olympics, Brazil was ranked 24th, and right in the first year of the sponsorship, in Athens 2004, we leaped to the 14th position, achieving the ninth place in Beijing 2008 and, in 2012, the seventh position in the London Olympics. The sprinter Alan Fonteles in the 2nd national round of the Circuito Caixa Loterias 2015, held at the Ibirapuera Park, São Paulo The beggining of the partnership between CAIXA and the Brazilian Paralympic Committee was in 2004 and until 2015 CAIXA Lotterie’s sponsorship budget to the Committee amounted to R$ 143,704,000.00. This is an expressive value that, during all these years, have been enabling the formation of athletes and the promotion of sporting events that reveal new talents of the paralympic sports. In 2015 those resources amounted to more than R$ 31 million. The resources of this sponsorship come from the Lottery Development Fund (FDL). A part of the sponsorship budget is reserved for the promotion of the Circuito Loterias da CAIXA Brasil Paralímpico, which began in 2015 and has the main objective of developing the practice of sports and the technique of the modalities being played, besides providing competition opportunities for elite athletes and new talents of Brazilian Paralympic sports. CAIXA guarantees an annual competition calendar of a high technical level, giving our athletes the opportunity of improving their technique and results. The Circuit is consolidated as the largest national paralympic sport event. With the increasing support of CAIXA Lotteries, in the 2015 edition many records were broken, collaborating with the increase in the number of athletes and with the growing interest of the public. CAIXA also transfers another part of these resources to the program Atletas de Alto Nível. In 2015, 52 top athletes, as well as ten guides for the athletes received the additional benefit of this program and, thanks to the monthly stipend they received, were able to engange in full-time practice. The sponsorship of the Brazilian Paralympic Sports reach even higher levels, promoting social inclusion and the rescue of the self-esteem of these athletes – valuable Brazilian citizens – through the practice of sports. 95 Fernando Fernandes at the canoing test event held in Rio de Janeiro CAIXA’s increasing support to paralympic sports contributed especially to the social inclusion of people with disabilities. In the professional sports area, the investments promoted the qualitative development of the athletes, providing adequate trainings and enabling relevant competitions, besides collaborating with the increase in the number of athletes and with the growing interest of the public. The Law no. 13.146/15 changed the percentage destined to CAIXA Lotteries’ prizes to enhance the percentage transferred to the Brazilian Paralympic Committee, starting January 2016. LOTTERIES CHANGING BRAZIL cover SPONSORING WOMEN’S SOCCER CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS In 2015, CAIXA Lotteries renewed the sponsorship of the Women’s Soccer Championship, with resources from Federal Lotteries. The championship comprised 20 teams from 14 different states, divided in four groups of five teams each. The value of CAIXA Lotteries’ support was of R$ 10 million and ensured the insertion of the CAIXA brand on the uniforms and field signs among other compensations, in the 70 games played during the entire championship. In addition to the sponsorship provided by CAIXA Lotteries to the Brazilian Women’s Soccer Championship, in 2015 the games of this competition were part of the schedule of the Predictive Sports Lotteries (Loteca and Lotogol). The support to the Brazilian Women’s Soccer Championship has the objective of consolidating CAIXA Lotteries’ social image as a sponsor of social projects, associating the brand to the strong inclusive character of sports. HIGHLIGHTS OF THE YEAR SOCIAL RESPONSIBILITY PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL The athletes Juliana Ferreira and Millene Karine Arruda in the match Rio Preto x Flamengo, promoted by the Brasileirão Feminino CAIXA. 97 Support to find missing people The Federal Lotteries tickets include since 2006 pictures of missing children and adolescents for at least one monthly draw. This innitiative is a result of a partnership among CAIXA, the Human Rights Secretariat of the Presidency of the Republic (SEDH) and the National Council of Children and Adolescents Rights (Conada), and is part of the campaign “Com a sua ajuda, essa saudade pode ter fim”. A total of 119 Federal Lotteries’ draws were used to disclose these pictures all over the country. Labor Accidents Prevention. In January the Municipalities series was launched, a series that will promote points of touristic interest, cultural, agricultural and cuisine characteristics of several Brazilian cities. Socially relevant themes In 2015, the Federal Lotteries tickets also reproduced themes related to diversity, social and corporate responsibility. Some examples are the abolition of slavery, the International Day Against Sexual Exploitation and Trafficking of Women and Children, the National Day Against Prostate Cancer, the sanction of Lei Maria da Penha, the National Day of Black Counciousness and the National Day of Services Portfolio This document is available at CAIXA’s website (www.caixa.gov.br) since 2010, providing information about lottery products and services. This innitiative is part of the National Program for Public Management and the Reduction of Bureaucracy (GesPública), and is aligned to the best management practices disclosed by the Management Secretariat of the Ministry of Planning. Use of certified paper The tickets of the Loteria Federal and Loteria Instantânea are printed on paper that is certified by the Forest Stewardship Council (FSC), an international entity that promotes responsible forest management. cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS CORPORATE INFORMATION PRESIDENT OF THE FEDERAL REPUBLIC OF BRAZIL Dilma Vana Rousseff MINISTER OF FINANCE Nelson Barbosa CAIXA PRESIDENT Miriam Belchior LOTTERIES CHANGING BRAZIL CAIXA ADDRESS SBS, Quadra 4, Lotes 3/4, CEP: 70.092-900, Brasília/DF CREDITS PRODUCTION Grupo TV1 IMAgES Marcio Rodrigues e Washington Alves/CPB/MPIX, Arquivo Caixa and iStock Photos cover CONTENTS MESSAGE FROM THE PRESIDENT A YEAR OF RECORDS HIGHLIGHTS OF THE YEAR PROFILE History Lottery products Where we are SECURITY AND CREDIBILITY IN ALL OPERATIONS LOTTERIES CHANGING BRAZIL LUCK IN NUMBERS