Session 2101 - Sindesp
Transcription
Session 2101 - Sindesp
2014-09-07 ASIS International Seminar and Exhibits September 29-October 2, 2014 Atlanta, Georgia Session 2101 Lessons Learned from Implementing the ASIS Workplace Violence Prevention & Intervention & Physical Asset Protection Standards September 29, 11:00AM-12:00PM Glenn Faber, CPP Dan Arenovski, CPP 1 2014-09-07 Objectives • Review Purdue Pharma’s implementation of the Physical Asset Protection (PAP) and Workplace Violence Prevention & Intervention (WVPI) Standards • Learn What Worked and What Did Not Work • Create an easier path for you to implement these standards. 3 Our Previous Presentations • 2012: Adopting the ANSI/ASIS Workplace Violence Prevention and Intervention Standard • 2013: Adopting the ANSI/ASIS Physical Asset Protections Standard 4 2 2014-09-07 Our Process for Standards Implementation Best Practices, Goals & Objectives Information Discussion Select Stakeholders Task Assignmen t Develop Review Intervals Needs Assessment GAP Analysis Maintaining Program Critical Steps • Senior Management Support & Participation • Team Development (identifying stakeholders) Human Resources Security General Counsel Occupational Safety & Health Personnel (EHS) Public Relations/Corporate Communications Information Technology • Understanding each stakeholders’ responsibilities 6 3 2014-09-07 Critical Steps • Sharing & Understanding the Goals and Objectives • Assigning Responsibilities & Deliverables • Beginning Meetings with Prior Deliverables • Execution = Momentum 7 Key Takeaways • Must Obtain Top-Level Support & Involvement • Stakeholders Must Have Familiarity with the Entire Standard • Developing Clearly Defined Tasks • Holding Stakeholders Accountable • Creating Momentum • Managing the Size of the Threat Management Team vs. the Implementation Team 8 4 2014-09-07 Needs Assessment • Is there a program and/or policy in place? • Does it meet the minimum of the Standard? • How will the adoption of the Standard be announced? 9 Developing the Gap Analysis • An Essential Step for Implementation • Creating a Simple Template • Loading the Template to a SharePoint Site 10 5 2014-09-07 Key Takeaways • Evaluating Your Needs • Don’t Create Tools that Over-Complicate Your Mission • Simple GAP Analysis • Sharing Data and Maintaining One Clean Copy 11 12 6 2014-09-07 19 Column Headings 1. 2. 3. Line Number Section Number Page, Paragraph Excerpt 4. Dept. completing the form (COLOR CODED) 5. Stakeholder 6. Is there a process in place 7. Standard Recommendation 8. SOP/SBP 9. Is there a gap 10. Description of the gap 11. What’s needed to meet the Standard 12. Status 13. Will there be a training requirement 14. Describe the Training Process 15. Who will be trained 16. Notes 17. Target Date 18. Last Reviewed 19. Level of Difficulty to close gap 13 Line Number Line Number/Section Number/Reference Description 14 7 2014-09-07 Department or Business Unit Completing Form/Stakeholder Is there a procedure currently in place/ ANSI Current Process Practice/ SBP/SOP 16 8 2014-09-07 Is there a Gap / Explanation of the Gap 17 What needs to be accomplished to meet the Standard?/Status 18 9 2014-09-07 Will there be a training requirement?/ What will be the procedure to conduct the training?/Who should be trained? What would the Procedure be to conduct the training? 19 Notes & Comments/Target Date/Last Reviewed/ Easy, Moderate, Difficult 20 10 2014-09-07 Gap Analysis Results (WVPI) • • • • Policies or Programs may not meet the Standard Threats made by any individual are unacceptable Policy should include all work related activities Reporting should also include behaviors that generate a concern • Prohibited conduct includes but not limited to, intent to cause physical harm, stalking or harassing. • Confidentiality should be maintained throughout the investigative process 21 Gap Analysis Results (PAP) • Missing an Overarching Corporate PAP Management Policy • Misaligned Convergence Methodologies • Security Survey Intervals – Not Clearly Defined • Ensure Tenant Compliance with PAP Procedures 22 11 2014-09-07 GAP Analysis Results (WVPI) • Lack of Awareness Training – ID Behavioral Changes • Missing Conflict Resolution Training • Behavioral Profiler Access • Liaison with PD/FD • Develop the Threat Management Team Corporate Security General Counsel Human Resources 23 Post GAP Milestones (WVPI) • Disseminated the Updated WVPI Policy • Added Training Employee Awareness - “Run, Hide, Fight” Video • Rolled-Out the Program to the Remaining Sites • Created Satellite Threat Management Teams • Redeveloped Relationships with Law Enforcement. 24 12 2014-09-07 Post GAP Milestones (PAP) • Developed an Overarching PAP Policy • Developed Standard Intervals for Surveys • Expanded the Gap Analysis to the Remaining Sites 25 Maintaining the Program • • • • • Yearly Reviews of the Gap Analysis Testing and Exercises TMT Meetings Annual Training for the Appropriate Colleagues Continuous Review of our Procedures, Practices, and Policies [Plan] • Identifying New Gaps [Do] • Assess and Audit [Check] • Developing a Lifecycle / ROI Database [Act] 26 13 2014-09-07 Lessons Learned Worked Well • Senior Management Support • Identifying the Key Stakeholders • Introduction to the Standards • Collaboration • Assigning Responsibilities & Deliverables • Creating a Simple GAP Analysis • Having a “Champion”: Be Prepared • Reschedule Meetings when Necessary for Senior Management • To Adjust the Stakeholders for the TMT • Participants that may Not be Fully Versed 27 Keys to Security’s Success Raise the Bar with the Implementation of the ASIS Standards Continuous Improvement 28 14 2014-09-07 Questions? Contact Informatio n: Glenn Faber, CPP Senior Director, Corporate Security 203-588-8530 [email protected] Dan Arenovski, CPP Associate Director, Security 203-588-7057 [email protected] 29 15
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