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winter2016
Message
CEO’s
Thank you for your continued trust in POPA Federal
Credit Union and for
choosing us for your financial service needs. The credit union has gone through
many changes over the years, however our core focus has and will always be
providing world class personalized service to you. With your support, the credit
union reported strong positive earnings and growth for the year.
We continue to add well-trained and knowledgeable staff to ensure that our credit
union representatives are available to serve you. While we have experienced
some “growing pains” not unlike most organizations, I can assure you our
management team is working tirelessly to resolve these issues. In addition, the
credit union introduced many service enhancements last year including a lowrate VISA® Platinum Credit Card, a robust and convenient Mobile Banking App,
instantly issued debit cards at our Cerritos Branch and improved security with our
EMV chipped credit cards.
In 2016, we will continue to focus on exceptional personalized service and
providing value-driven services that help add convenience in transacting business
with us. This includes a web-based loan document signing solution, call center
enhancements, a streamlined loan application process, financial planning
services and enhanced mobile banking features. You will also see our Cerritos
Branch undergo a remodel with changes to help provide a more engaging branch
experience through the use of an open floor-plan and technology enhancements.
Thank you for your continued support and trust in your credit union! Our success
would not be possible if not for the confidence you place in POPA FCU. We are
dedicated to providing unparalleled service to our law enforcement
member family.
I am proud to say that POPA Federal Credit Union is prepared and well-positioned
to enhance membership value in the coming year and is dedicated to helping you
achieve your financial goals.
Ray Bartus, CEO of POPA FCU
-Raymond Bartus, President/CEO
Wishing you and your family a very Happy New Year!!!
39th
UPCOMING
ANNUAL MEMBERSHIP
MEETING & BOARD ELECTION
Thursday, March 31st, 2016
All members are cordially
invited to POPA Federal
Credit Union’s Annual
Membership Meeting and
Board Election on Thursday,
March 31st, 2016 – Dinner
will be served at the
meeting and door prizes will
be given away. Dinner starts
at 5:30 PM and the meeting
will commence promptly
at 6:00 PM. If you plan to
attend, please call the POPA
office nearest you to RSVP
(only account holders are
invited).
All of our offices will be
closing at 3:00 PM that day
in preparation for the annual
meeting. Please make
arrangements to visit and/ or
call our offices beforehand.
We apologize for any
inconvenience this may
cause you.
Almansor Court – 700 S. Almansor St., Alhambra, CA 91801
The Election Nominating Committee has nominated the following candidates
for the one available Board position:
Leon Brown Incumbent; served on POPA FCU’s Board of Directors since 2013
I am a retired Sergeant from the Los Angeles Sheriff’s Department and a Vietnam veteran. I have
been a POPA FCU member since 1994. I have served on the Supervisory Committee for over 10
years, including 8 years as the committee chair. I am seeking re-election to the Board of Directors
because I am committed to serving our membåers in their financial endeavors. I have and will
continue to work closely with the Management Team and employees. I will strive to keep POPA
FCU at the forefront in designing, developing and implementing innovative ideas that will help our
members reach their financial goals.
I humbly ask for your vote, so that I can continue to help guide and direct POPA FCU in the
coming years.
Kelley Elizabeth Dixon-Turner Candidate
Kelley works for the Los Angeles Sheriff’s Department for over 24 years. She is a dedicated
employee, hardworking, a go-getter, a widow, a team player, trustworthy, devoted, and much
more. Kelley is the chief shop steward of SEIU Local 721. She has and currently sits on the
Benefits Administration Committee (BAC); Los Angeles County contraction negotiations – past and
present; Million Dollar Training Fund Committee; and chair of the Joint Labor on Ergonomics, just
to name a few. Kelley has been a member of POPA FCU since 1999. She thinks of POPA FCU’s
staff and members as an extended part of her family. Kelley admires the concept of POPA FCU
and wants to be a part of watching POPA FCU to continue to grow and soar into the future. Kelley
may not be experienced, but once seated on the POPA FCU Board, she will go in full speed.
Anything Kelley touches, she puts 100%+ of herself into it.
Hello…I am Kelley Elizabeth Dixon-Turner, a pleasure to meet you.
Members in “good standing” may petition to run for an available Board position by submitting the petition signed by no less than 1% of the membership or, 164 members in “good standing.” The signed petition and certification form must be returned
to the Secretary of the Credit Union no later than January 11th, 2016. The necessary petition and certification forms can be obtained from all four POPA FCU office locations, weekdays from 8:30 am to 4:30 pm. The certification form must be signed
by the nominee, indicating willingness to serve, if elected. A brief statement of the petitioner’s qualifications and biographical information (i.e. professional background; education; prior service on a board of directors; and any special skills in the areas
of finance, business, marketing/public relations, legal, technological, fundraising, etc.) must accompany the certification form.
!
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Com
Visa®
Teens Can Now Get A Head
Start On Building Their Credit!
Benefits Include:
• Credit Limits Up To $1,000*
• Low Interest Rate
• No Annual Fee Or Cash
Advance Fees
• Easy Online Access To Your
VISA® Account
• And Much More…
*Credit card application is subject to credit approval and income verification. Parent/Legal Guardian must be co-applicant.
Visa Platinum secured and VISA Bulldogs secured: Credit extended under this credit card account is secured by various personal property and money including, but not limited to: (a) any goods you purchase with this account, (b) any
shares you specifically pledge as collateral for this account on a separated Pledge of Shares, (c) all shares you have in any individual or joint account with the Credit Union excluding shares in an Individual Retirement Account or in any
other account that would lose special tax treatment under state or federal law, and (d) collateral securing other loans you have with the Credit Union excluding dwellings.
VISA®
Platinum
PREPARE FOR YOUR
2015 Tax Filing
…WE CAN HELP!
Signature Loan amounts up to $15,000
Rates as low as 7.20% APR*
• Use the money for any purpose – taxes; bills; home
improvements; etc.
• Terms up to 60 months
• Competitive rates
Apply online now, visit your local POPA branch, or give us a call at
562.229.9181.
Payment example: $19.91 per month for every $1,000 borrowed with a Signature Loan at 7.20% APR with a 60 month term.
*APR=Annual Percentage Rate. All rates are quoted on approved credit as Annual Percentage Rates (APRs). Some restrictions
may apply. Loan approval subject to credit and income evaluation. Consumer loan rates may vary, depending on credit
worthiness, term, and the amount financed. Rates and terms are subject to change without notice. These rates include the
following Relationship Pricing discounts: -0.50% discount for having a POPA Checking Account with Direct Deposit and -0.25%
discount for having signed up for eStatements.
Go places and experience
new adventures with your
POPA VISA® Platinum
Credit Card
• Fixed Low Rates – Call or Visit Us
Online for Details
•C
redit Limits Starting From $5,000
To $20,000
• No Cash Advance Fee
• No Balance Transfer Fee
• Accepted Worldwide In Over 200
Countries and Territories
Top Identity Theft Prevention Tips
1. P
rotect your Social Security Number – Don’t carry your Social Security card in your wallet.
2. F ight “phishing” and don’t take the bait – Do not respond to any request to verify your account number or password via text
message, email or regular mail. Bottom line: Never give out your personal information – unless you made the contact.
3. P
olish your password practices – Use different and strong passwords for
all of your accounts by having at least eight characters, including a mix of
letters, numbers, and symbols. Good password practices are work, but fixing
an identity theft problem is hard labor!
4. C
heck your credit reports for free – Protect against identity theft by
monitoring your credit history. You can get one free credit report every
year from each of the three national credit bureaus: Equifax, Experian and
TransUnion. You can also order your free annual credit reports by phone at
877.322.8228 or online at www.annualcreditreport.com
5. C
heck your statements – Review your credit card bills and bank statements
often and routinely. Check carefully for any unauthorized charges or
withdrawals and report them immediately if there is suspected fraud.
For more information on identity theft, visit www.consumer.ft.gov
POPA FCU IS PROUD
TO CONTRIBUTE
GENERAL
INFORMATION
$1,130
FROM OUR Holiday Skip-A-Pay
TO THE SHERIFF’S YOUTH FOUNDATION’S 999-FOR-KIDS
LOCATIONS
Cerritos Office
13304 Alondra Blvd.
Cerritos, CA 90703
Fax: 562.404.3808
Monterey Park Office
1100 Corporate Center Dr., Ste. 101
Monterey Park, CA 91754
Fax: 323.266.6165
San Dimas Office
188 E. Arrow Hwy., Ste. A
San Dimas, CA 91773
Fax: 909.447.8830
Valencia Office
27220 Turnberry Ln., Ste. 100
Valencia, CA 91355
Fax: 661.775.0783
www.popafcu.org
CREDIT UNION HOURS
All branches, call 562.229.9181 or
toll-free 800.369.7672
Monday – Friday
8:30am – 4:30pm
Benjamin Holguin, COO of POPA FCU presents donation to Captain Johnson,
Executive Director for SYF’s 999-For-Kids.
GIVE US
YOUR
Feedback:
WE APPRECIATE
HEARING FROM YOU!
POPA Federal Credit Union strives to provide exceptional
member service to each and every POPA member. Please
let us know if there is ANYTHING you can suggest to improve
our products or service. Your comments regarding your POPA
experience can be emailed to us at [email protected].
POPA Phone Banking
800.910.2824
CO-OP Shared Branch Locations
888-SITE-CO-OP (888.748.3266)
or www.co-opsharedbranch.org
We welcome and greatly appreciate any comments you can
share with us.
CO-OP ATM Network (for locations near you)
888-SITE-CO-OP (888.748.3266)
or www.co-opatm.org
[email protected]
ATM & Debit Card Lost/Stolen
800.910.2824
VISA Card Lost/Stolen
800.682.6075
MEMBER
Testimonials!
Eros R., thank you again for all of your help. You were awesome!
HOLIDAY CLOSINGS
– Cory M.
Brenda H. was very friendly, efficient and a pleasure to take care of my
business with.
– Yvette W.
Martin Luther King Jr.’s Birthday
Monday, January 18th
Presidents’ Day
POPA is always exceeding my expectations. You all are doing a great job;
best credit union ever!
Monday, February 15th
Annual Meeting
Thursday, March 31st
All POPA offices close at 3 PM
Newsletters are inserted with members’
statements on a quarterly basis.
– Asia S.
[email protected]
[email protected]
Product rates, terms and services can be located
on our website at www.popafcu.org or by calling
one of our four branches.
This Credit Union is federally
insured by the National Credit
Union Administration.
NMLS#852741