Market brief
Transcription
Market brief
Des entrepreneurs au service des entrepreneurs Market Survey of the French Caribbean Market brief GUADELOUPE 127, rue Nobel Carré Nobel – ZI Jarry 97122 Baie-Mahault MARTINIQUE 41, Bd Sainte Catherine 97200 Fort-de-France Tel / Fax : 0590 24 56 82 Tel / Fax : 0596 54 22 10 Project Manager : Caroline Ventura, [email protected], +596 696 31 39 50 Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 1 Des entrepreneurs au service des entrepreneurs Versioning Date Référence Objet de la modification 04/27/2015 A Document creation 06/22/2015 B Amendments answering the comments made by exporTT on 06/09/2015 Approval Société Nom Fonction Date CAYRIBE Caroline Ventura Directrice Martinique 06/23/2015 Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 Signature 2 Des entrepreneurs au service des entrepreneurs Table of contents 1. INTRODUCTION 4 2. MARKET OVERVIEW 5 2.1. Guadeloupe 6 2.2. Martinique 6 2.3. French Guiana 6 2.4. Public holidays (2015 - dates might vary every year.) 7 3. ECONOMIC & POLITICAL ENVIRONMENT 8 3.1. Guadeloupe 8 3.1. Martinique 9 3.2. French Guiana 9 4. POLITICAL STRUCTURE 11 5. CARIBBEAN INTEGRATION 11 6. TRADE ENVIRONMENT 12 6.1. Guadeloupe 13 6.2. Martinique 13 6.3. French Guiana 14 7. SELLING, MARKETING & PROMOTION 15 7.1. Selling and promotion techniques 15 7.2. Advertising techniques 15 7.3. e-commerce 16 8. MARKET CHALLENGES 17 9. USEFUL CONTACTS 18 9.1. Guadeloupe 18 9.2. Martinique 18 9.3. Guyane 19 Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 3 Des entrepreneurs au service des entrepreneurs 1. Introduction This document aims to give a global market overview of the three FCOR territories of Guadeloupe, Martinique and French Guiana. Beside the general description of the territories, it contains information about their economic and political structure The description also contains information about the most used promotion and advertising media. Since most detailed information is provided in the product brief document, the market brief focuses on general information. The last chapter presents the main market challenges a Caribbean country wanting to enter the FCOR market will have to asses. We also provide a few institutional contact since companies contacts are provided in the product brief. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 4 Des entrepreneurs au service des entrepreneurs 2. Market Overview Guadeloupe Martinique French Guiana Demographics (INSEE 2013) Population 405 739 386 486 250 001 Growth rate +0.2% -0.4% +3.1% 25% 43% % of under 20 Language Official: French Official: French Other spoken language is Creole Patois Other languages : French Guianese Creole, Bushinenge, Amerindian and Hmong NJua Area 1 628 sq. km 83 846 sq. km Population Density 249 / sq. km 3 / sq km Climate Tropical moderated by trade winds and maritime influences, Equatorial and damp climate with low wind Relatively high humidity, Dry seasons : March and August to November Geography 1 128 sq. km. Rainy season : June to October Average temperature 27° C (87° F) at lower altitudes Narrow range temperatures of 23° C (73° F) at higher levels. Natural risks Earthquakes, hurricanes and volcano Landslide, flooding, coastal erosion Capital Basse Terre Fort-de-France Cayenne Major towns Pointe-à-Pitre, BaieMahault, Les Abymes Le Lamentin, Le Robert, Le François Kourou, Matoury,St Georges, Saul, Saint Laurent du Maroni Monday – Friday 8/9 A.M. to 12/1 P.M. Monday – Friday 8/9 A.M. to 12/1 P.M. Monday – Friday 8/9 A.M. to 12/1 P.M. 2:30/3 P.M. to 5/6 P.M. 2:30/3 P.M. to 5/6 P.M. 2:30/3 P.M. to 5/6 P.M. Opening hours Business Shops Government agencies 9 A.M. to 7:30 P.M. Monday – Tuesday – Thursday 8 A.M. to 1 P.M. and 2 P.M. to 5:30 P.M. Wednesday & Friday 8 A.M. to 1 P.M. Monday – Friday 7:30 A.M. to 1 P.M. Mon-Fri 7:30 am to 12:30 P.M. 2 P.M. to 5:30 P.M. (closing at 1:30 P.M. at specific days of the week) 3 P.M. to 6 P.M. Hours are shorter on Wednesday and Thursday afternoons Conveniences Public holidays Currency 18 Days including religious, cultural and historical celebrations 17 Days including religious, cultural and historical celebrations Euro Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 5 Des entrepreneurs au service des entrepreneurs Communication ISDN network with international dialing, local access to Internet (ADSL and SL) Cellphone coverage 99% of the population 2.1. Working on the improvement of good internet reception in other town than Cayenne. 77% of the population have access to 3G. The objectives for 2014 was to spread it to Maroni, South centre and Oyapock. Guadeloupe Guadeloupe’s population (excluding the Northern Islands) was estimated at 405,739 inhabitants at 1st January 2013, i.e. 0.6% of the national population. The average annual population growth rate between 2006 and 2013 fell considerably compared to the rate between 1990 and 1999 (1.0% a year) and stood at 0.2%. This rate is now below the nationwide rate (+0.5%) and is exclusively due to the contribution of the natural balance (+0.7%), as net migration is negative (-0.5%). It is estimated that in 2040, Guadeloupe will have 404,000 inhabitants, which is slightly lower than the current population level. While the archipelago’s population is younger than in mainland France, it is ageing due to the declining birth rate and a negative migration balance. In 2040, the share of under 20s is expected to be close to 22%, and the proportion of over 60s is expected to reach 40%. Guadeloupe will then be the third oldest region in France, after Corsica and Martinique. 2.2. Martinique Martinique’s population was estimated at 386,486 inhabitants on 1st January 2013, i.e. 0.6% of the total French population and 20.5% of the population of the overseas territories. Population density is high, with 343 inhab./km2, and concentrated in the center of the island, with over one inhabitant out of two (58.5%). Martinique’s population has been declining in recent years and its average annual growth rate was negative from 2006-2013 (-0.4%). It is also ageing under the combined effect of the decline in the birth rate and emigration, which is particularly high for the 18-30 age group. According to INSEE projections, Martinique is expected to become the second oldest region in France by 2040, after Corsica. The ratio between the number of elderly people and the number of people of working age (15-64 year-olds) is expected to rise from 21.7% in 2007 to 66.4% in 2040. 2.3. French Guiana French Guiana is considered as one of the most dynamic and youngest departments of France. Indeed due to its high natural growth rate (6609 Birth against 789 deaths in 2012) French Guiana’s population is not only constantly growing but is also largely composed of individuals under the 20s. This population is also characterized by its multi-culturalism (composed of Creole, Bushinengue, Hmong, Amerindian…) and a sizeable immigrant population (30% of the total population) coming from Haiti, Brazil, Suriname and other French departments. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 6 Des entrepreneurs au service des entrepreneurs 2.4. Public holidays (2015 - dates might vary every year.) NB: Most shops and offices are closed during public holidays. Guadeloupe Martinique New Year's Day 1 Jan 1 Jan 1 Jan Epiphany 6 Jan - - Carnival Monday* 16 Feb - Mardi Gras (Shrove Tuesday)* 17 Feb 17 Feb 17 Feb Ash Wednesday* 18 Feb 18 Feb 18 Feb Mi-Carême Lent) 15 Mar - - Good Friday* - 3 Apr 3 Apr Easter Monday* 6 Apr 6 Apr 6 Apr Labour Day 1 May 1 May 1 May Victory Day 8 May 8 May 8 May Ascension Day 14 May 14 May 14 May Whit Monday 25 May 25 May 25 May Abolition Day 27 May 22 May 10 Jun Bastille Day 14 Jul 14 Jul 14 Jul Schoelcher Day 21 Jul 21 Jul 21 Jul Assumption 15 Aug 15 Aug 15 Aug Cayenne Festival - - 15 Oct All Saints' Day 1 Nov 1 Nov 1 Nov Armistice Day 11 Nov 11 Nov 11 Nov Christmas Day 25 Dec 25 Dec 25 Dec (Mid- *These dates vary depending on the date of Easter Sunday. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 7 Des entrepreneurs au service des entrepreneurs 3. Economic & Political Environment 2013 Guadeloupe Martinique French Guiana Economic performance GDP 8.1 B€ 8.4 B€ 3.9 B€ GDP Growth 0.5% 0.2% 3.3% GDP / capita 19,593 € 21,527 € 15,416 € Inflation rate 0% 0.7% 1% State expenditure (% GDP) 44.0% 35.4% 23.3% Imports 2,9 B€ 2,6 B€ 1,6 M€ Exports 830 B€ 383.7 M€ 292.6 M€ Structure of output # Businesses 45,776 34,500 13,452 80% x 75% 1-9 employees 17% x 21% Breakdown of added value 2009 2009 Non market services* 41% 40% 34% Market services** 44% 44% 42% Construction 6% 6% 9% Agriculture 3% 3% 4% Labor force 170,730 167,583 75,402 Unemployment rate 26.1% 22.8% 46.6% Political stability (Political Risk Index) Low risk of instability Political structure Overseas region and department/European Union outermost region Sources: Annual IEDOM report 2013 of Guadeloupe No employees unknown or 2007 Labor force Oo3 Annual IEDOM report 2013 of Martinique Annual IEDOM report 3 French 2013 of French Guiana *A unit is considered to render non market services when it provides them free of charge or at prices which are not economically significant.These service activities are found in education, health, social work and administration.(INSEE) ** Activities such as whole sale, retail trade ,hotel, restaurant, transport real estate. 3.1. 3.1.1. Guadeloupe Economic performance The GDP growth mainly relies on household consumption and investment, the later having increased anew in 2013 (+1.7%). However, public administrations accounts for 38% of the GDP with an increase in health and social services. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 8 Des entrepreneurs au service des entrepreneurs Both exports and imports are rising in volume, and foreign trade negatively impacts the economic activity since the trade balance is negative. In 2013, there was massive trade on oil products. The number of companies created keeps on decreasing with 4,960 new ones in 2013, especially in non market services and trade. 3.1.2. Labor force Guadeloupe has the second highest unemployment rate of the French overseas territories (51.2%). The tertiary sector is the one employing most of the labor force (86.1%). Primary sector accounts for 1.5% of the workforce with industry and construction respectively accounting for 7% and 5.4% of the labor force. 3.1. 3.1.1. Martinique Economic performance Martinique’s economy is marked by a chronic balance of trade deficit, heavy dependency on Metropolitan France and the European Union for financial support and specialization in few sectors, which suggests the need for diversification. However, in absolute terms, the added value of all sectors is increasing, with the exception of the hotel and catering industry (-2.7% a year on average). Traditional sectors (bananas, sugarcanerum) play an important role in the social and territorial balance of the island. 3.1.2. Industrial Facilities The Martinique Chamber of Commerce and Industry is in charge of the port, airport, industrial zones and World Trade Center. The center employs foreign trade specialists to inform business people on regulations; sets up meetings between local and foreign business people. It also employs interpreters to facilitate adequate communications at these meetings. At the industrial zones, factory space for rent and in-bond facilities are among the special benefits available. These zones are Zone de Gros de La Jambette at Fort- de-France; Place d’Armes industrial zone and La Lezarde industrial zone at Lamentin; Petite-Cocotte industrial zone at Ducos and La Laugier industrial zone at Riviere-Salee 3.1.1. Labor force The unemployment rate has remained at a high level over the past ten years, above 20%, with the exception of 2005 (18.0%). Age and the low level of training are the main discriminatory factors. In 2013, the unemployment rate was 22.8% in Martinique (10.2% in mainland France). It stood at 68.2% for working-age people under 25, and reached 30.4% for working-age people without qualifications. The number of category A end-of-month jobseekers stood at 44,583 in 2013, including 51.3% for over a year, an increase of 2.7% and 2.3% year-on-year, respectively, while the number of unemployment insurance recipients fell by 4.0%. In 2012, 84.3% of paid employment was in the services sector, ahead of industry (6.9%) and construction (5.2%). Central Martinique accounts for almost two-thirds of paid employment in the territory. Public sector employment accounts for about a third of paid employment and comprises three categories: the State civil service (39.5% of the workforce), the territorial civil service (40.0%) and the public hospital service (20.5%). 3.2. 3.2.1. French Guiana Economic performance The GDP growth mainly relies on public administration, consumption, construction and French Guiana space activities. Indeed the presence of the space centre not only increases the country’s Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 9 Des entrepreneurs au service des entrepreneurs exports but also attracts investments. Due to its wide range of services it is able to meet global demands. With 1685 people and approximately 4200 jobs related to it the space sector is a driving force of the Guianese economy. However, other main sectors of development of the French DROM showed signs of difficulties in 2013. The construction industry, considered as the second pillar of this economy, was in decline because of cancellation of numerous contracts and a decrease in the launches of new construction projects and granted permits. The gold industry, one of the main local exports, is since the fall of gold price in decline too. The business sentiment indicator results reflects these negatives outcomes with a constant decline throughout the year. In 2013, 1952 companies were created, 16% more than in 2012. Of these, 634 are affiliated to market services, 383 to business and 369 to the construction sector. Despite an increase in exports (292.6 million in 2013), the economy of French Guiana is still characterized by its strong dependency on imports (1588.9 million in 2013). As a result French Guiana’s commercial deficit grow wilder and reached 1296.4 million at the end of 2013. 3.2.2. Labour force The tertiary sector is the one employing most of the labour force. 591,58 individuals were working for the markets sector in 2013, with more than three quarters of them working in the service sector. A statistic that has to be highlighted about French Guiana’s work force is that 30% of it is made of public servants. In 2011, 21438 persons were working in public services. At the end of the second quarter of 2013, 21.3% of the Guianese workforce was unemployed, amounting to 16,045 persons. In addition to this number INSEE recorded another category of 18,000 classified as “discouraged”. These individuals are unemployed who wants to work, but estimates that their chances of finding a job is are practically nonexistent, therefore they do not actively seek a job. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 10 Des entrepreneurs au service des entrepreneurs 4. Political structure Guadeloupe, Martinique and French Guiana have been departments of France since the Departmentalisation Laws of 19th March 1946 and Regions since 31st December 1982. In mainland France, four Departments form a Region, not so in the Overseas territories, where the ratio is 1:1 This institutional framework is defined by the Constitutional Law of 28th March 2003 which created the denomination of ”Overseas departments and region” (DROM). Unlike its counterparts in mainland France, it is a single department territory with extended powers, particularly for local public finances. All French laws are directly applicable there, but can be adapted to the specific situation of the region (on the basis of Art 73 of the Constitution). Since the 1st of January 2015 ODRs have been new authority to manage economic development, health, education, culture, and the social cohesion sector. At the national level DROMs are represented in both the National Assembly and Senate. They also have representatives at the Economic, Social and Environmental Council. The Prefect is the local representative of the French government on the territories. As overseas departments, Guadeloupe, Martinique and French Guiana are also European Union outermost regions (OMR), which means that Community Law is applicable and allows it them to benefit from structural funds. The French Constitution now gives DROMs the possibility of creating a single entity replacing the Department and Region, subject to the consent of the electorate. In the referendums on the 10th and 24th of January 2010, voters in Martinique widely rejected its transformation into an Overseas territory, governed by Article 74 of the Constitution, and decided to create a single, entity exercising the powers conferred on the Departments and Regions under Article 73 of the Constitution. The single entity of Martinique is expected to come into being in 2015. Following the referendum of January 2010 in French Guiana, it was decided that a new single entity would replace the department and region and discharge the functions of both. A draft law defining the organizational and operational arrangements (governance, voting method, number of councilors, financial resources) for the territory was put before the Council of Ministers in January 2011 and voted in July 2011. It was expected to be introduced in 2014 but has been postponed to December 2015 simultaneously with the renewal of all regional councils. It will be established as a unique council called a Collectivité Unique (with 51 members), and executive power represented by the President of the Council and standing committees (Commission permanente). Contrary to these, Guadeloupe has chosen not to modify its political organization. 5. Caribbean integration In order to empower the French overseas territories in their relationship with neighboring countries, they are granted specific authorizations for negotiating and signing cooperation agreements with their neighbors. Both Guadeloupe and Martinique have asked to join OECS and CARICOM and are already associated members of AEC since February 2014. Guadeloupe has also joined the CEPALC (ECLAC) since August 2012. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 11 Des entrepreneurs au service des entrepreneurs 6. Trade Environment 2013 Guadeloupe Martinique French Guiana Imports (Million €) Total imports 2,747.4 2,641.1 1,588.95 Agricultural products 51.2 52.6 16.38 Oils & Gas 33.0 309.7 1.66 551.6 446.8 238.86 Agrifoods 412.4 401.2 214.74 Consumption goods 424.5 379.9 167.18 Equipment goods 751.1 616.1 515.79 Wood, cardboard paper, 90.5 72.8 24.58 Chemical, cosmetics perfume, 126.7 120.9 240.99 Rubber & plastic products, minerals 141.5 132.7 66.18 Metal products 164.0 107.9 102.2 0.7 0.5 195.42 Refined products petroleum Other Exports (Million €) Amount 264.5 383.7 292.6 Agricultural products 38.0 77.1 0.6 - 5.0 6.7 48.2 179.7 4.4 Agrifoods 61.7 57.1 11.2 Consumption goods 18.6 7.1 0.9 Equipment goods 55.6 29.6 185.0 Wood, cardboard paper, 2.2 2.5 2.2 Chemical, cosmetics perfume, 12.0 5.4 7.5 Rubber & plastic products, minerals 4.9 1.0 1.9 Metal products 9.4 9.9 67.5 Other 13.7 9.4 32.1 3,7 million tons 3.1 million tons ( 2012) 653,941 tons 198,140 143,728 302,245 tons (2014) Imports 66% Not Found Not Found Exports 12% Not Found Not Found Transhipping 22% None None Air transport 10,661 tons 9,430 tones 4,635 tons Import 64% 70% Not Found Export 36% 30% Not Found Oils & Gas Refined products petroleum Sea transport TEU Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 12 Des entrepreneurs au service des entrepreneurs Sources IEDOM annual report 2013 Guadeloupe IEDOM annual report 2013 Martinique IEDOM annual report 2013 French Guiana 6.1. Guadeloupe Sea transport increased by 28.3% over the last 10 years, maintaining a constant distribution of the traffic between the different harbours, with 95% of the flows transits through Jarry. In 2013, imports increased again by 4% despite uncertainties in the economic context and thanks to a rebound in investments that supported capital goods consumption. While France and EU are the main providers of Guadeloupe, thanks to oil products, USA is now the 3rd largest exporter to Guadeloupe. In the Caribbean, the ACP countries are the only ones doing business with Guadeloupe. Exports have also increased in 2013 (24%), mainly because of trade in oil products directed to Martinique and French Guiana which are more commonly clients for foods and beverage products, plus tobacco (French Guiana) and capital goods (Martinique). Except for unemployment oil products, Guadeloupe mainly exports bananas and melons to France (including High Martinique for the last) and EU (generally countries sharing a border with France). 46 000 Unemployment and demand for employment 43 000 30% 40 000 25% 37 000 20% 34 000 31 000 15% 10% 28 000 5% 25 000 0% 2003 2004 2005 2006 2007 2008 2009 Unemployment rate (right scale) 2010 Employment Total employment Self- employment Paid employment Agriculture, forestry and fishing Industry – Energy and Water Construction Market services Non-market services 35% 2011 2012 2013 DEFM A (left scale) AAGR* 12/ 0 2 + 0 .6 % + 0 .8 % + 0 .6 % 2 002 125 ,770 8,154 117 ,616 2012 1 33,183 8,794 1 24,389 5,232 4,492 8,644 8,620 -0.0% 5,272 41,307 57,161 6,447 53,922 50,908 +2.0% +2.7% -1.2% -1.5% * Average annual growth rate. Source: INSEE, EPURE database. DEFM A: End-of-month category A jobseekers. Sources: DIECCTE, INSEE. The unemployment rate has remained at a high level over the past ten years, above 20%, with the exception of 2005 (18.0%). Age and the low level of training are the main discriminatory factors. In 2013, the unemployment rate was 22.8% in Martinique (10.2% in mainland France). It stood at 68.2% for working-age people under 25, and reached 30.4% for working-age people without qualifications. The number of category A end-of-month jobseekers stood at 44,583 in 2013, including 51.3% for over a year, an increase of 2.7% and 2.3% year-on-year, respectively, while the number of unemployment insurance recipients fell by 4.0%. In 2012, 84.3% of paid employment was in the service sector, ahead of industry (6.9%) and construction (5.2%). Central Martinique concentrates almost two-thirds of paid employment in the territory. Public employment accounts for about a third of Energy accounts for adown significant part of foreign due to the fact that oil paid employment and breaks into 3 statuses: theMartinique’s State civil service (39.5% trade, of the workforce), the territorial civilthe service (40.0%) and the hospital SARA public service (20.5%). refinery company (Socié té Anonyme de la Raffinerie des Antilles), which exports refined fuel, 6.2. Martinique is established in the department. This explains why Guadeloupe and French Guiana are important Foreign trade struct ural deficit export partners for Martinique, while mainland France and the European Union are its largest Energy accounts for a significant of Martinique’s foreignis, trade, duepart, to thestill factin that oil refinery (Société suppliers. Regional trade part (excluding energy) for its its the infancy. Thecompany trade SARA balance is Anonyme de la Raffinerie des Antilles), which exports refined fuel, is established in the department. This explains why Guadeloupe structurally in deficit and the trade deficit has grown over the decade (+46.6%). and French Guiana are important export partners for Martinique, while mainland France and the European Union are its largest suppliers. Regional trade (excluding energy) is, for its part, still in its infancy. The trade balance is structurally in deficit and the trade deficit has grown over the decade (+46.6%). Main suppliers in 2013 (in millions of euros) Main client s in 2013 (in millio ns o f euros) France European Union North America Other European … Asia Caribbean South America Near and Middle East FDA 0 FDA France North America Other European … European Union Caribbean South America 250 500 750 1 000 1 250 1 500 0 20 40 60 80 100 120 140 160 Source: Customs. Main imports in value ( millions of euros) Natural hydrocarbons, other extractive industry products, electricity, waste Mechanical, electric, electronic and IT equipment Agrifood industry products Refined oil products and coke 20 13 Main exports in value ( millions of euros) 310 Refined oil products and coke 358 401 Agricultural, forestry, fishery and aquaculture products Agrifood industry products Natural hydrocarbons, other extractive industry products, electricity, waste Transport equipment Other industrial products Total exports 447 Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B Transport equipment Other industrial products Total imports Source: Customs. 258 791 2 ,6 41 20 13 178 77 57 14 13 20 25 384 CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros MAI N SECTORS OF ACTI VI TY R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault ® - Reproduction interdite - PTF_RAO_V1.1 Martinique has the characteristics of aCAYRIBE modern and diversified economy. Market and non-market services are the main source of wealth creation. Their weight in the economy increased by 2.5 points between 1999 and 2009, whereas the weight of the other Des entrepreneurs au service des entrepreneurs 6.3. French Guiana French Guiana has few productive industries; consequently it has to import its raw materials and goods for consumption and equipment. The importance of capital goods in imports is due to imports of specific equipment destined for the space and petroleum sectors. In 2013 France (including the French West Indies) remained the main suppliers for French Guiana with 681.5 million euros, and 42.9% of market share. European Union remains a privileged partner. Imports from Trinidad and Tobago, which is traditionally an important supplier for French Guiana, decreased between 2011 and 2013 (69 million less). Indeed Martinique is now the supplier for petroleum products. It is the same with imports related to oil exploration activities, consequently imports from Trinidad fell by of approximately 22 million Euros. In 2013 Guianese exports increased by 31% mainly because of capital goods (55.7%) and more especially transport materials such as empty containers (78.5%). Despite that fact, exports remain insufficient to offset the rise in imports. French Guiana exports are essentially made of two categories of products: - the re-export of space shuttle related goods gold production. In addition to that, French Guiana does have a product range of exports such as fish, and wood. However the volumes produced are not high enough, because of the lack of a work force, weak structuring, and environmental constraints. In 10 years the structure of Guianese exports has changed remarkably. First of all gold exports which used to constitute 70.7% of French Guiana exports in 2003 has drastically decreased, consequently in 2013 it only represented 31.6% of the exports. The agro-processing industries (especially the fisheries industry) fell by 7.6%. In parallel the capital goods industry, exports linked to space activities and re-export of transport materials progressed from 10.1% to 53.2%. These products are not locally produced so consequently have low added value for French Guiana. In 2013 the structure of French Guiana’s clients have outstandingly changed. France, which for the past years has been the Guianese department first clients, moved to second place with 27.7% of exports, at 81.6 million euros. Trinidad took the first place with 40.7% of Guianese exports to 119.2 million Euros. This is a remarkable progression since in 2012 French Guianese exports towards that destination were around 20 million Euros. These exports are related to petroleum exploration off the coast of the French region. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 14 Des entrepreneurs au service des entrepreneurs 7. Selling, Marketing & Promotion Considering the FCOR market, the list of products provided by exporTT has been divided into two groups: - Mass market retail products with all foods and beverages and tissue products B2B products 7.1. Selling and promotion techniques Cf. product brief. 7.2. Advertising techniques Advertising in the FCORs follows the French patterns and will use the following medias: - Billboard Flyers TV and Print media Web advertising Because of road traffic and habits, the billboard is a much appreciated media while web advertising is hard to sell to firm’s directors. Billboards are mainly used for special offers intended for both retail and specialized products. Advertising is done by the wholesaler at the time of promotional events (anniversary, Christmas, Carnival, Easter…). Flyers are also still much relied upon for these two groups of products and distributed hand to hand or directly in mailboxes. They generally present special offers and, when there is one, reinforce the messages displayed on billboards. Flyers are much appreciated by SMEs which seek to get close to advertisement support they buy. This preference partly explains why web advertising spreads slowly. Web advertising is relied upon through specialized websites offering deals to be bought during a short lapse of time when an important discount (from 40% to 70%) is made on the public price. TV commercials are mostly used for brand awareness promotion since this kind of advertising is much more expensive than the others. It can also be combined with advertising banners on selected websites in the case of institutional communication or top firms brand awareness promotion. Radio commercials are more focused on special offers. Concerning advertising, press media is divided into two groups: - Content related press (free or not) mostly used for brand awareness Small ads press distributed in mailboxes with advertisement targeted on price if not on special offers This panel of advertising techniques reveals that consumers are above all attracted by low prices and promotions. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 15 Des entrepreneurs au service des entrepreneurs Advertising channel Guadeloupe Martinique French Guiana TV – Local media Guadeloupe 1er Martinique 1ière Guyane 1ière Canal 10 ATV Ktv Guyane Alizée Guadeloupe KMT Zouk TV Radio – main RCI RCI Guyane 1er Guadeloupe 1ière Martinique 1ière Ouest fm Guyane MFM Trace FM RDI NRJ Trace fm NRJ Billboard companies SAMSAG CLG Tip top Media CLG SAMSAG Smartday SEDECA Nextone Nextone PRESTO SmartDay AVENTI ANTILLES Print media 7.3. France-Antilles France-Guyane Madin Mag Saison en Guyane Creola Guyamang e-commerce Because of delivery issues, e-commerce is not much relied upon by local firms. When they do, they organize meeting points for the customers to retrieve their goods. FCORs population will buy online if they have a way of being delivered at home. They are attracted to known products found at less expensive prices, generally fashion products. These last years have seen the creation of firms acting as forwarding agents for individuals. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 16 Des entrepreneurs au service des entrepreneurs 8. Market challenges With only a few exceptions, FCOR companies have well established relationships with their suppliers, all of them, either European or Chinese, used to European norms and standards. It means that Trinidadian companies’ main competitive edge at first will be the price of their products. Consequently the main challenge when entering the FCOR market from a Caribbean country is to be able to control its costs considering necessary investments for: - Achieving compliancy with the European norms For retail market products, the adaptation of the product to the consumption habits of the populations Most of the market entry strategy depend on the ability to reach market prices therefore the norm compliance issue has much impact on the choice to export or not toward the FCOR since its process directly impact the cost of the products. Norm compliance solutions should be provided by studies made by experts companies along with a cost estimation. It is emphasized in the product brief that retail products should be adapted to local markets, at least for language and packaging. We also strongly recommend to have food and beverage products taste tested on the population to ensure that there is a market. The challenge for these products is to adapt to the FCOR context while maintaining their Caribbean identity. Another challenge to be faced by foreign companies is about the economic domination of groups with widespread activities of their branches. For example, PROCHIMIE SARL is a detergent and tissue company belonging to a group owning detergent and tissue companies in both Guadeloupe and French Guiana but also measure made aluminum companies in Martinique and French Guiana. Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 17 Des entrepreneurs au service des entrepreneurs 9. Useful Contacts 9.1. Guadeloupe Regional Council (Région Guadeloupe) Avenue Paul Lacave 97100 Basse-Terre Tel.(590)-80.40.40 Fax.(590)-80.40.35 Website: http://www.regionguadeloupe.fr/accueil/ Custom department (Direction Regionale des Douanes) Chemin stade Felix Eboue 97100 Basse-Terre Tel.(590)-81.54.32 Fax.(590)-81.18.22 Website: http://www.douane.gouv.fr/accueil Guadeloupe Chamber of Commerce (Chambre de commerce et industrie de la Guadeloupe) Morne Mamiel Petit Pérou 97 139 Abymes Tel : (590) 21 11 00 Website: http://www.guadeloupe.cci.fr 9.1.1. Major Distributors Carrefour Destreland Ccial Destrelland 97 122 Baie-Mahault Tel: (590) 26 10 10 Fax: (590) 26 14 78 Website: http://www.carrefourguadeloupe.com/ Géant Casino Bas du fort 97 190 Gosier Tel : (590) 93 68 00 Leader price La Jaille 97 122 Baie-Mahault Tel : (590) 41 09 65 Super U 72 rue Jean Jaurès 97 110 Pointe-à-Pitre Tel :0590 83 05 77 9.1.2. Major Group distribution Ecomax (head quarter) Imm/ Logistika Voie verte ZAC Houelbourg 3 97 122 Baie-Mahault Tel : (590) 41 94 60 Fax : (590) 41 94 78 SAFO group Voie Verte ZI Jarry 97 122 Baie-Mahault Tel : (590) 38 12 33 Fax : (590) 26 73 15 Website : www.groupesafo.com Email :[email protected] LP Guadeloupe Moudong Centre 97 122 baie-Mahaiult Tel : (590) 32 28 08 Fax : (590) 32 23 03 9.2. Martinique Chamber of Commerce (Chambre de Commerce et d’industrie de la Martinique) 50 Rue Ernest Deproge BP. 478 97241 Fort-de-France Tel. (596) 55 28 00 Fax. (596) 60 66 68 E-mail: [email protected] Website :www.martinique.cci.fr Chamber of Trade and craft (Chambre des Métiers de la Martinique) 2, Rue du Temple Morne Tartenson BP 1194 97200 Fort-de-France Tel: (596) 71 32 22 Fax: (596) 70 47 30 Website : cma-martinique.com Regional Council (Conseil Regional de la Martinique) Rne Gaston Deferre-cluny 97262 Fort-de-France -BP 601 Tel: (596) 59 63 00 Fax: (596) 72 68 10 Website: www.cr-martinque.fr E-mail: [email protected] Customs Department Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 18 Des entrepreneurs au service des entrepreneurs (Direction Inter-régionale des Douanes) Cluny Quartier Plateau Roy BP630 97200 Fort-de-France Tel: (596) 63 04 82 Fax: (596) 63 61 80 9.2.1. Major distributors Géant Casino ( groupe Ho Hio Hen) Centre commercial La Batelière 97 233 Schoelcher Tel : (596) 61 32 62 Website : www.geantcasinomartinique.fr Hyper U Centre Cial Galléria 97 232 Le Lamentin Tel : (596) 50 66 33 Website: http://www.coursesu.com/lelamentin Chez Mireille Proxi Rte des plages Cap chevalier 97 2727 Sainte-Anne Tel: (596) 74 70 18 Fax: (596) 76 99 18 Website:http://www.chez-mireillemartinique.fr Carrefour Centre cial Dilon 97 200 Fort-de-france Tel : (596) 75 20 21 Fax : (596) 75 07 19 Website : www.carrefour-martinique.com 9.2.2. Major group distribution (overseeing not only Martinique but also Guadeloupe and French Guiana) GBH ( Bernard Hayot Group) Acajou- BP 423 97 292 Le Lamentin Tel: (596) 50 37 56 (596) 50 81 76 Website : www.gbh.fr Groupe créO Leader price (Martinique and French Guiana) Zone de Manhity 97 232 Le Lamentin Tel : (596) 39 00 12 Website: http://www.leaderpricemartinique.com/fr Groupe Ho Hio Hen / H distribution 2 avenue Arawaks 97 200 Fort-de-France Tel : (596) 75 16 14 Website: www.groupehohiohen.com Groupe SAFO ZI place d’Armes 972 232 Le Lamentin Tel: (596) 30 07 93 Fax: (596) 30 07 84 Email: [email protected] Website : www.groupesafo.com 9.3. Guyane French Guiana Chamber of Commerce (Chambre de commerce et d’industrie de la Guyane) Place de l’Esplanade BP49 97 321 Cayenne Tel : (594) 29 96 00 Fax : (594) 29 96 34 Website : www.guyane.cci.fr Customs Department (Direction régionale des douanes) 8, rue Louis-Blanc BP 5026 97 305 Cayenne Tel : ( 594) 29 74 74 Fax : (594) 29 74 52 Chamber for trade and craft (Chambre des métiers et de l’artisanat) 41 ZA Galmont 97300 Cayenne Cedex Tel : (594) 2524 70 Fax : (594) 30 54 22 Website : www.cm-guyane.fr Regional council (La région Guyane ) Carrefour Suzini 4179 route de Montabo BP 47025 97 307 Cayenne Tel : (594) 29 20 20 Fax : ( 594) 31 95 22 Website: www.cr-guyane.fr 9.3.1. Major distributors Géant Cayenne ZI Collery 5 Rocade Leblond 97 300 Cayenne Tel: (594) 29 81 00 Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 19 Des entrepreneurs au service des entrepreneurs Ecomax 9 k rte Rémire 97 354 Montjoly Tel : (594) 35 40 93 Carrefour Zone terca, 97 351 Matoury Tel: (594) 25 70 00 Website: http://www.carrefour-matouryguyane.fr Ho Shiang Ming 8 ZI Collery Ouest BP 116 97 300 Cayenne Tel: (594) 35 08 89 Propadis Zi Collery 97 300 Cayenne Tel : (594) 35 17 17 Fax : (594) 35 31 14 Reference: CAYRIBE - ExporTT – Market Survey French Caribbean – Market brief_01_B CAYRIBE SARL Société à responsabilité limitée au capital de 60.000 Euros R.C.S. Pointe-à-Pitre 531 976 215 Siège social : 127, rue Nobel – ZI Jarry – 97122 Baie-Mahault CAYRIBE ® - Reproduction interdite - PTF_RAO_V1.1 20