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Untitled

Rue J.H. Cool 19a | B-4840 Welkenraedt | BELGIUM
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
E-mail : [email protected] | www.flow-tronic.com
CONTENTS
CONTENTS
-2-
1
SPECIFICATIONS
-4-
2
GENERAL INFORMATION
-6-
2.1 SAFETY INFORMATION
2.1.1
USE OF HAZARD INFORMATION
2.1.2
PRECAUTIONARY LABELS
2.1.3
CONFINED SPACE PRECAUTIONS
2.2 PRODUCT OVERVIEW
2.3 PRODUCT IDENTIFICATION
2.3.1
PRODUCT CODE
2.3.2
CONNECTOR LABELS
3
- 6-6-6-7- 8- 9-9-9-
INSTALLATION
- 10 -
3.1 PRODUCT COMPONENTS
3.2 ATTACH AN ANTENNA
3.3 CONNECT THE LOGGER TO THE COMPUTER
3.3.1
LOGGER CONFIGURATI ON
3.3.1.1 CONFIGURATION FOR « OFFLINE » USE
3.3.1.2 CONFIGURATION FOR « ONLINE » USE
3.4 INSERT A SIM CARD
3.5 BATTERY PACK
3.5.1
PROPERTIES
3.5.2
I NSTALL THE BATTERY PA CK
3.5.3
CHARGING THE BATTERY PACK
3.6 USER INTERFACE
3.6.1
STATUS LEDS
3.6.2
MAGNET SW ITCH
3.7 SITE INSTALLATION
3.7.1
I NSTALLATION OF THE LOGGER
3.7.2
ANTENNA POSITIONING
- 10 - 10 - 11 - 11 - 13 - 14 - 15 - 16 - 16 - 16 - 17 - 18 - 18 - 19 - 20 - 20 - 21 -
4
- 23 -
SYSTEM STARTUP
4.1 ATTACH A SENSOR TO THE LOGGER
4.1.1
CONNECT A RAVEN-EYE® OR FLO-DAR SENSOR
4.1.2
CONNECT AN EXTERNAL LEVEL SENSOR (IF APPLICABLE)
4.2 CONNECT THE LOGGER TO THE 123FLOW PLATFORM
-2-
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5
OPERATION
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5.1 BASIC SETUP
5.1.1
BASIC SITE CONFIGURATION
5.1.1.1 COMPLETE THE INFORMATION IN SITE & C OMMENT MENU
5.1.1.2 COMPLETE THE INFORMATION IN SITE SPECIFIC SETTINGS
5.1.1.3 COMPLETE THE INFORMATION IN PROFILE
5.1.1.4 COMPLETE THE INFORMATION IN LEVEL CALIBRATION TABLE
5.1.1.5 COMPLETE THE INFORMATION IN M EASUREMENT CHANNELS
5.1.1.6 COMPLETE THE INFORMATION IN CALCULATED CHANNELS
5.1.1.7 COMPLETE THE INFORMATION IN ALARM S ETTINGS
5.1.1.8 COMPLETE THE INFORMATIONS IN BASIC SETTINGS
5.2 CREATE A NEW SITE
5.3 ASSIGN A RTQ LOGGER TO A SITE
5.4 RETURN A RTQ LOGGER TO INSTRUMENT POOL
- 24 - 24 - 25 - 26 - 26 - 27 - 27 - 28 - 28 - 29 - 29 - 30 - 31 -
6
- 32 -
6.1
MAINTENANCE
CLEAN THE INSTRUMENT
- 32 -
7
REPLACEMENT PARTS AND ACCESSORIES
- 33 -
8
CONTACT INFORMATION
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8.1
8.2
8.3
8.4
FOR BELGIUM AND LUXEMBOURG
OUTSIDE BELGIUM AND LUXEMBOURG
TECHNICAL SUPPORT
REPAIR SERVICE
- 33 - 33 - 33 - 33 -
APPENDIX
- 34 -
APP. 1
APP. 2
APP. 3
- 34 - 35 - 43 -
RTQ-1000 DRAWINGS
RTQ-1000 ATEX CERTIFICATION
FLOW-TRONIC CUSTOMER SERVICE D EPARTMENT REGISTRATION FORM
WARRANTY STATEMENT
- 44 -
IMPORTANT NOTE
- 44 -
Copyright © 1989-2013 Flow -Tronic S.A . A ll printed material should not be changed or altered w ithout
permission of Flow -Tronic. A ny published technical data and instructions are subject to change w ithout
notice. Contact your Flow -Tronic representative f or current technical data and instruc tions.
Rue J.H. Cool 19a  B-4840 Welkenraedt BELGIUM
Tel. : +32 (0)87 899 799  Fax : +32 (0)87 899 790
E-mail: info@flow -tronic.com  www.flow -tronic.com
-3-
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1
Specifications
Specif ications are subject to change w ithout notice.
Housing
Dimensions (D x H)
162 (with handle) x 443 (incl. antenna) mm
Weight
5 kg (Battery weight: 3,5 kg ; electronics weight: 1,5 kg)
Enclosure
Aluminium AlCuMg
Surface
Anodised blue, anodised according NORM EN 12373-1
Operating temperature
-10 to 40 °C
Storage temperature
-10 to 40 °C
Relative humidity
15 – 90% r.H.
Protection rate
IP 67
Power supply
Power requirements
Li-ion rechargeable battery 4,1 VDC – 48 Ah
Battery change
Batteries can be replaced in the EX zone
Battery life
3 months (at 5 minutes logging intervals, transmission to 123Flow platform
every 2 hours at room temperature)
15 days (at 1 minute logging intervals, transmission to 123 Flow platform every
2 hours at room temperature)
Sensor interfaces
Supported sensors
RAVEN-EYE®, RAVEN-EYE® ATEX, Flo-Dar 4000-SR, Flo-Dar 4000-LR,
Flo-Dar ATEX 4000-SR, Flo-Dar ATEX 4000-LR
Sensor input
Direct communication without barrier box
Analog input
Additional loop powered analog 4-20 mA input for external ATEX level sensor
Connectors
IP68 military connectors
Setup/Data retrieval
USB for laptop
Site and logger configuration & data retrieval (with RTQ-Log software)
123Flow platform
Site and logger configuration & data download (through internet browser)
General
Data storage
8 Gb, 6 months autonomy for 1 minute logging intervals
Local terminal
USB
Datalog channels
All RAVEN-EYE® or Flo-Dar channels + loop powered 4-20 mA
Alarms
High and low alarms on every logged channel. System alarms include high/low
battery, high/low GSM level, high/low internal temperature, sensor time out,
offline alarm & transfer volume.
Timebase accuracy
1 second per day, s ynchronized at every transmission with server
Logging intervals
From 1 minute freely configurable
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Setup/Data retrieval
RTQ-Log for windows software is the user on-site setup, data retrieval software.
It is compatible with desktop/portable computers using Windows
2000/Me/NT/XP/7.
RTQ-1000 Logger: CE
Certifications
RTQ-1000 Logger :
AP448A Battery Pack:
Warranty
1 year from shipping date
-5-
II2G, Ex ib IIB T4, TÜV-A 07ATEX0002X
II2G, Ex ib IIB T4, TÜV-A 07ATEX0002X
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2
General information
The contents of this manual is thought to be accurate. The manufacturer is not liable for direct, indirect,
special, incidental or consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages. In the interest of continued product development, the
manufacturer reserves the right to make improvements in this manual and the products it describes at any
time, without notice or obligation. Revised editions are found on the manufacturer’s website.
2.1
Safety information
Please read this entire manual before unpacking, setting up or operating this equipment. Pay attention to all
danger, warning and caution statements. Failure to do so could result in serious injury to the operator or
damage to the equipment.
To make sure that the protection provided by this equipment is not impaired, do not use or install this
equipment in any manner other than that specified in this manual.
2.1.1 Use of hazard information
DANGER
Indicates a potentially or imminently hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING
Indicates a potentially or imminently hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION
Indicates a potentially hazardous situation that may result in minor or moderate injury.
Important Note:
Indicates a situation which, if not avoided, may cause damage to the
instrument. Information that requires special emphasis.
Notice:
Indicates a situation that is not related to personal injury.
2.1.2 Precautionary labels
Read all labels and tags attached to the instrument. Personal injury or damage to the instrument could occur
if not observed.
This is the safety alert symbol. Obey all safety messages that follow this symbol to avoid potential injury. If on
the instrument, refer to the instruction manual for operation or safety information.
Electrical equipment marked with this symbol may not be disposed of in European public dis posal systems
after
12 August of 2005. In conformity with European local and national regulations (EU Directive 2002/96/EC),
European electrical equipment users must now return old or end-of life equipment to the Producer for
disposal at no charge to the user.
Note: For return for recycling, please contact the equipment producer or supplier for instructions on how to
return end-of-life equipment, producer-supplied electrical accessories, and all auxiliary items for proper
disposal.
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This symbol, when noted on a product enclosure or barrier, indicates that a risk of electrical shock and/or
electrocution exists.
This symbol, when noted on the product, identifies the location of the connection for Protective Earth
(ground).
This symbol, when noted on the product, identifies the location of a fuse or current limiting device.
This symbol, when noted on the product, indicated the presence of devices sensitive to Electro-static
Discharge
(ESD) and indicated that care must be taken to prevent damage with the equipment.
2.1.3 Confined space precautions
DANGER
Explosion hazard. Training in pre-entry testing, ventilation, entry procedures, evacuation/rescue
procedures and safety work practices is necessary before entering confined spaces.
The inf ormation that f ollow s is supplied to help users understand the dangers and risks that are associated
w ith entry into conf ined spaces.
Definition of a confined space:
A conf ined space is any location or enclosure that presents or has the immediate potential to present one or
more of the f ollow ing conditions:

A n atmosphere w ith an oxygen concentration that is less than 19.5% or greater than 23.5% and/or
a hydrogen sulf ide (H2S) concentration that is more than 10 ppm.

A n atmosphere that may be f lammable or explosive due to gases, vapors, mists, dusts or f ibers.

Toxic materials w hich upon contact or inhalation, could result in injury, impairment of health or
death.
Conf ined spaces are not designed f or human occupancy. They have restricted entry and contain know n or
potential hazards. Examples of conf ined spaces include manholes, stacks, pipes, vats, sw itch vaults, and
other similar locations.
Standard saf ety procedures must alw ays be f ollow ed prior to entry into conf ined spaces and/or locations
w here hazardous gases, vapors, mists, dusts or f ibers may be present. Bef ore entering any conf ined space
check w ith your employer f or procedures related to conf ined space entry.
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2.2
Product overview
The RTQ-1000 logger is used in open-channel f low monitoring studies such as inf low & inf iltration (I&I),
combined sew er overf low (CSO), capacity and planning and storm w ater runof f monitoring.
The RTQ-1000 is designed to be used in explosive hazardous areas zone 1. The unit communicates with
sensors through communication ports, records the sensor data in a non-volatile memory, and transmits this
data at preselected time intervals via GPRS wireless radio signal communication to the 123Flow server. A
®
removable rechargeable battery provides power supply of the RTQ-1000 and associated RA V EN-EY E or
Flo-Dar sensor. The sensors can be added or changed in the f ield. The data can be dow nloaded directly
through the 123Flow platf orm or through a USB cable to a laptop w ith RTQ-Log sof tw are installed.
The unit is portable and designed to be used in:

Sewer channels

Industrial conduits

Municipal Water and Waste Water channels
6
5
4
7
2
1
9
3
8
Figure 1: Connectors
®
1
RAVEN-EYE
6
GPRS/MOBILE antenna
2
Power supply connector from logger (CON 1)
or Flo-Dar sensor connector (CON 2)
7
Indication LEDs
3
SIM card slot
8
AP448A battery pack
4
External analog input (CON 3) for level sensor (ULS)
9
Power supply connector from battery pack (CON 7)
5
Computer – USB connector
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2.3
Product identification
2.3.1 Product code
Figure 2: RTQ-1000 typical label
Figure 3: Battery pack AP 448 A typical label
2.3.2 Connector labels
Figure 4: Connector labels
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3
Installation
3.1
Product components
WARNING
Personal injury hazard. Only qualified personnel should conduct the task s described in this
section of the manual.
WARNING
Electromagnetic radiation hazard. To meet the requirements of the ETS Grant, CE Mark and
other regulatory bodies, do not use or install the device with an antenna that is not supplied by
the manufacturer. Mak e sure that all antennas are k ept at a minimum distance of 20 cm from all
personnel in normal use.
Make sure that all components have been received. If any items are missing or damaged, contact the
manufacturer or a sales representative immediately.
List of delivered items:
3.2

RTQ-1000 logger

Battery pack AP448A

Antenna

2 x Suspension lock

Allen key

Magnet

USB communication cable

Universal tweezers

Manual with certificates

CD with RTQ-Log software and electronic version of manuals
Attach an antenna
WARNING
An antenna can be attached to the instrument for wireless communication. Attach the supplied antenna
directly to the logger by screwing it into the antenna connector.
Important Note:
Never use the logger without the antenna, because the antenna connector
could be damaged. An antenna has to be screwed on the device, even if the
logger is exclusively used with on field data retrieval through USB cable.
- 10 -
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3.3
Connect the logger to the computer
DANGER
Explosion hazard. The use of the USB interface is not allowed in hazardous environment.
Pre-requisite:
Make sure that the latest version of the RTQ-Log software is installed on the computer. The latest version of
the software can be downloaded from www.flow-tronic.com. Connect only one logger to the computer at .
The USB Interface is used for site set-up, configuration and for data retrieval through Laptop or PC. The
RTQ-Log software must be installed on the computer to communicate with the logger. For more information
on the RTQ-Log software, refer to “Installation & Operation Manual” of the RTQ-Log software.
1.
To reach the USB connector on the logger, unscrew the grey cap on top of the logger.
2.
Connect first the USB cable to the USB port located on the logger, then connect the USB cable to
the computer.
3.
Connect the battery pack as shown in section 3.5.2 on page 15.
4.
When a USB cable is attached for the first time, the “Found New Hardware” wizard opens. Run the
new hardware wizard to install the USB driver for the logger. When finished, the message “Your
new hardware is installed and ready to use” is shown.
5.
The red status LED stays on as long as the USB cable is connected.
6.
When finished, disconnect the USB cable and screw back the grey cap on the logger.
Figure 5: USB connector
3.3.1 Logger configuration
Before inserting the SIM card, it is important to configure the logger correctly.
1.
Connect the RTQ-1000 logger to the computer as shown in section 3.3 on page 10.
2.
Start the RTQ-Log software. Refer to RTQ-Log “Installation & Operation Manual”
3.
The software will display the following message. Click “Yes”.
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4.
The software will ask you if you want to upload the data from the logger. Click “Yes”.
5.
Then you will be asked from where you want to load the site configuration. Click “Device”.
6.
Open the “Configuration” tab as shown in Figure 6
Figure 6: RTQ-1000 standard configuration with RTQ-Log software
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7.
Before inserting a SIM card, make that:

“SIM Tarif” is set with Customer SIM

Overrule tariff is deactivated

Net Lock function is deactivated

You enter the right PIN code of your SIM card

You have selevted the right provider.
Note: If your provider is not listed, please contact Flow-Tronic’s Technical Support or your
local representative.
8.
“Mode configuration”: If you are using data transmission, make sure that GPRS transmission is set
to “online”. If you want to retrieve your data on site, select “offline”. “Mode” should be set to
“normal”.
Note: If you work offline, all settings of the RTQ-1000 have to be set with RTQ-Log software. If
you work online in combination with 123Flow platform, all site specific settings can be
changed online.
9.
Click “Save & Download configuration”, to save the configuration to the logger.
Note: It is always the latest configuration settings that are tak en into account by the logger.
10. When finished, disconnect the USB cable and screw back the grey cap on the logger.
3.3.1.1 Configuration for « offline » use
Pre-requisite:
Make sure all steps and settings of section 3.3.1 on page 10 have been set.
For detailed information on how to set up a measurement site for “offline” use with RTQ-Log software, refer
to “Installation & Operation Manual” of RTQ-Log.
1.
Select the correct profile for your site. Refer to Figure 7 below.
Figure 7: Select channel profile
2.
Fill in the “h depending calibration table” and the “v depending calibration table” if needed.
3.
Set the “Sensor offset [mm]” to correspond to your site.
4.
Set the “”Sediment [mm]” level to correspond to your site
5.
When all configuration items have been set, press “Save & Download configuration” to save
configuration to the logger.
Note: It is always the latest configuration settings that are tak en into account by the logger.
6.
When finished, disconnect the USB cable and screw back the grey cap on the logger.
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3.3.1.2 Configuration for « online » use
Pre-requisite:
A SIM card (with GPRS activated) needs to be inserted in the RTQ-1000 logger before you can configure
your logger remotely through 123Flow platform. Refer to section 3.4 on page 14.
When the logger is connected to 123Flow server with GPRS, the site configuration (Site specific settings,
Comment, Profile, Velocity calibration table, Level calibration table, Measurement channels, Calculated
channels, Internal channels, Alarm settings, Basic settings) can be made through the 123Flow platform as
shown in Figure 8. Please refer to section 4.2 on page 18 for connection to 123Flow platform.
Figure 8: RTQ-1000 logger configuration on 123Flow platform
For more details about 123Flow platform, refer to “Operation Manual” of 123Flow platform.
- 14 -
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3.4
Insert a SIM card
DANGER
Explosion hazard. The manipulation of the SIM card and opening of the SIM card slot is not
allowed in hazardous environment.
IMPORTANT NOTE
Potential instrument damage. Before inserting a SIM card, mak e sure that the battery pack is
disconnected from the electronic.
Avoid inserting a SIM card on site. Water or mudd intrusion through the SIM connector can
result in instrument damage.
NOTICE
Potential instrument damage. Delicate internal electronic components can be damaged by static
electricity, resulting in degraded performance or eventual failure.
The instrument contains an integrated GPRS modem, a SIM card from the mobile carrier with GPRS
activated must be installed (refer to steps on following page)
SIM card slot
Figure 9: SIM card slot
1.
Disconnect the battery pack from the electronic.
2.
Unscrew the screw beside the blue cap on top of the electronic (Figure 10 – Step 1)
3.
Unscrew the blue cap covering the SIM card slot (Figure 10 – Step 2)
4.
Insert the SIM card with the delivered universal tweezers in the SIM card holder as show in (Figure
10 – Step 3)
5.
Pay attention that the card is introduced with the tapered side downward and with the golden chip
connections forward. (Figure 10 – Step 4)
6.
To lock the card, push slightly on top of the SIM card until it clicks. The click is the sign that the SIM
card is correctly inserted. (Figure 10 – Step 5)
7.
Screw back the blue cap covering the SIM card slot
8.
Gently screw back the srew beside the blue cap
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Figure 10: Steps for inserting a SIM card in the RTQ-1000 GPRS logger
Once you have connected the battery pack, the red status LED starts blinking rapidly. This can last from 1
minute to several minutes. The duration depends on the cycle time inserted in the logger.
The green LED flashes when the logger found a network.
3.5
Battery pack
3.5.1 Properties
The battery pack is intrinsically safe. It is composed of several lithium ion batteries with an operating voltage
of 4,1 VDC and has a capacity of 48 Ah. The batteries have integrated safety electronics and safety element
in each cell.
3.5.2 Install the battery pack
DANGER
Explosion hazard. The removable battery pack can only be charged outside of the hazardous
area with special battery charger type AC-120
NOTICE
Before connecting the battery pack to the electronic, mak e sure that all sensors are
disconnected.
The battery pack may be replaced wihin the hazardous environment.
In order to connect the battery pack to the electronic device, place the electronic on top of the battery pack
according to the connector positions: The power supply connector from the battery pack and the power
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connector from the electronic should face each other. Then apply a slight pressure and turn clockwise as
shown in Figure 11 below.
Then plug the power supply connectors together and turn the outer ring to fix the plug.
1
2
Figure 11: Installation of battery pack
1
Power supply connector from electronic
2
Power supply connector from battery pack
3.5.3 Charging the battery pack
DANGER
Explosion hazard. The removable battery pack AP448A can only be charged outside of the
hazardous area with special battery charger type AC-120
Figure 12: Power supply connector of AP448A battery pack
1.
Connect the battery with the charger using the above power supply connector of the battery pack
and plug the battery charger into the mains.
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2.
To monitor the battery charge condition, a green LED at the battery charger lights up. During the
charging procedure the green LED flashes, when the battery is fully charged, the green LED lights
continuously. The first charging cycle will take approximately 80 h .
3.
When the loading procedure is over, disconnect the connector of Figure 12 from the battery
charger.
3.6
User interface
3.6.1 Status LEDs
The red status LED indicates the instrument status every 30 sec. via blinking …

0x
transport lock (GPRS off, measuring off)

1x
last connection OK

2x
last transmission faulty
try again later

3x
no sensor connected
contact support

4x
standby (GPRS on, measuring on)

6x
offline (GPRS off, measuring on)

7x
SIM lock/no matching provider
undo SIM lock
change provider

8x
no GSM network
try again later
ameliorate antenna position

9x
false PIN/1 attempt remaining
insert SIM in mobile phone!
check/correct the settings via DeviceConfig

10 x no GPRS connection
check settings
activate GPRS or GPRS for roaming
improve antenna position
change provider

11 x no myDatanet Server available
contact support

12 x faulty SIM card
ensure proper seating and state of the SIM
replace SIM
- 18 -
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3.6.2 Magnet switch
Touching the RTQ-1000 logger a magnet allows to:

Start a transmission to the 123Flow server

Restart the device completely
2
1
Figure 13: Magnet switches
1
“Restart” magnet switch
2
“Transmission” magnet switch
NOTICE
Possible data loss. Start a transmission before using the restart magnet switch to avoid loosing
up to 30 min of data.
Touch the relevant magnet switch with the delivered magnet for about 3 seconds to actvate the function.

Restart:
The device restarts completely. Start a transmission before using the restart
magnet switch to avoid loosing up to 30 min of data.

Transmission:
The RTQ logger will start a transmission to the 123Flow platform and transfer all
data up to the last measurement cycle.
- 19 -
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3.7
Site installation
3.7.1 Installation of the logger
The logger can hang from a cable or hook fixed in the wall in an area such as a manhole.
Figure 14: Hang the logger in a manhole
Important Note:
Install the logger in an environment that does not exeed the instrument
specifications: -10°C to 40°C, 15 – 90% r.H.
Install the logger vertically and make sure there is minimum 50 mm space
between the logger and walls or other equipment as shown in Figure 14.
Do not install the logger into the water. Make sure there is enough space
between the water and the logger.
Never hang the logger from the cable connector. Always use the suspension
locks delivered with the equipment.
1.
Secure the suspension lock to the wall of the manhole (use hooks, spanner bar, cable, etc.)
2.
Fix the logger to the suspension lock
Figure 15: Hang the logger with suspension lock
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3.7.2 Antenna positioning
Note : A good antenna positioning allows good and fast data transmission quality and also
increases battery life.
After having installed the RTQ logger in the manhole, set a small data transmission interval (ex: 5 min) to
verify the GSM level. The transmission interval can be changed afterwards through 123Flow, refer to section
5.1.1.8 on page 28.
When the GSM level is too low, try to place the logger so that the antenna is close a hole of the manhole
cover. If the GSM level does not get better, other antenna mounting options are available.
Consider the following antenna mounting possibilities :
1.
Drill a hole from the manhole wall facing upwards and place the antenna into the hole.
Manhole cover
Antenna
Detritus chamber
Drillhole
Optional antenna
extension
Waste water pit
Figure 16: Antenna mounting example 1
2.
Place the antenna close to the holes in the manhole cover.
Manhole cover
Antenna
Detritus chamber
Optional antenna
extension
Waste water pit
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3.
Place the antenna in a ventilation pipe for example
Manhole cover
Antenna
Detritus chamber
i.e. : Ventilation pipe
Waste water pit
Optional antenna
extension
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4
System startup
4.1
Attach a sensor to the logger
NOTICE
The IP67 rating of the sensor connector is applicable only when the cap is installed on unused
connectors.
4.1.1 Connect a RAVEN-EYE® or Flo-Dar sensor
1.
The sensor cable has connectors on both ends, attach the cable to the sensor first.
2.
Attach the RAVEN-EYE or Flo-Dar sensor to connector (CON 2) on the logger. Turn the outer ring
to lock the connector.
®
4.1.2 Connect an external level sensor (if applicable)
1.
4.2
Attach the external level sensor (ULS-02 type RAV-0001 or ULS-06 type RAV-0002) to the
connector (CON 3) on the logger. Turn the outer ring to lock the connector.
Connect the logger to the 123Flow platform
WARNING
Pre-requisite:
Make sure that a valid SIM card (with GPRS activated) is inserted and locked in the SIM card holder. Make
sure that the correct PIN code is entered in the logger. Refer to section 3.3.1 on page 10 & section 3.4 on
page 14 for instructions.
®
1.
Connect the RAVEN-EYE or Flo-Dar sensor. Refer to section 4.1.1 on page 22.
2.
Connect an external level sensor (if used). Refer to section 4.1.2 on page 22.
3.
Connect the battery pack for power supply. Refer to section 3.5.2 on page15. The red status LED
starts blinking rapidly
4.
Open any Internet browser on a device (computer, iPhone, etc.) connected to the Internet.
5.
Type in the following address in the browser: www.123flow.com
6.
Introduce your “username” and “password”
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5
Operation
5.1
Basic setup
The information in this manual can be used to make a simple configuration for the logger and to calibrate
the sensors. Refer to 123Flow documentation for advanced options.
5.1.1 Basic site configuration
NOTICE
You can only have access to the settings of your measurement site if you have the sufficient
access level. The minimum access level requested to make changes in the settings is “Level 2:
Customer” !
Important Note: A training is required before having a Level 2 access to the 123Flow platform.
A basic site configuration has to be done in order to specify channels to be logged. Settings for your
measurement site and your RTQ-1000 logger can be changed directly when connecting to the 123Flow
platform.
1.
Connect to the 123Flow platform:
a. Open any Internet browser on a device (computer, iPhone, etc.) connected to the Internet.
b. Type in the following address in the browser: www.123flow.com, or the adequate server address,
if you use your own server or a different server.
c. Introduce your “username” and “password”
Figure 19: 123Flow login
2.
When you are correctly logged in, you are directly redirected to your “customer” section. The view
and options you are allowed to modify depend on the level you are entered with on the platform.
Level 1 view
Level 2 view
Figure 20: Level 1 & Level 2 view
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If you have a “Level 2” access your are allowed to change the settings of the RTQ logger. To access the
settings, click on the name of the measurement site that is created as shown in Figure 21.
Figure 21: Access the settings
When you enter the “Settings” page you will be able to make modifications to the measurement site, add
comments, configure the measurement channels, set alarms, etc.
5.1.1.1 Complete the information in Site & Comment menu
In the “Site” section you can easily change the name of the measurement site and assign the RTQ-1000
logger to your site. In the “Comment” section you can add a comment to your site.
Figure 22: Site & Comment menu
1.
Name*:
Enter a unique name for the site.
2.
Comment:
Either enter site specific comment or leave it blank.
3.
Instrument S/N:
Select the serial number of the instrument that should be allocated to the site.
Click “Save” to save your settings.
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5.1.1.2 Complete the information in Site Specific Settings
1.
Sensor Offset:
Enter the senor offset in mm.
2.
Sediment:
Enter the sediment level in mm
3.
FFT interval:
This is the recording interval for a FFT calculation.
When logging interval is set at 1 min. the FFT interval should be set at 1380 (1
FFT every 23 hours)
When logging interval is set at 5 min. the FFT interval should be set at 276 (1
FFT every 23 hours)
Note:
These FFT can only be viewed with RTQ-Log software when retrieving the data on site.
All other fields should remain with default settings as shown in Figure 17. For advanced settings, please
contact Flow-Tronic’s Customer Support or your local representative.
Figure 23: Site Specific Settings menu
5.1.1.3 Complete the information in Profile
Click on the Profile menu. Complete the profile information: Select the shape of the profile (odd, circular,
rectangle, ellipsoid, trapezoid) and fill out the requested information regarding the size.
Example:
Select “circular” for the shape of the profile and enter “1000” for the diameter in
mm as shown in Figure 24.
Figure 24: Profile menu
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5.1.1.4 Complete the information in Level Calibration Table
Click on the Level Calibration Table menu. Complete the table regarding your site’s configurat ion. See an
example in Figure 25 for a circular profile with 1.000 mm diameter.
Figure 25: Level Calibration Table menu
5.1.1.5 Complete the information in Measurement Channels
Click on the Measurement Channels menu. Complete the information for this section.
The “Measurement channels” menu allows to format the measured values for graphic display .
Figure 26: Measurement Channels menu
1.
Title:
free channel name
2.
Min… Max:
minimum value and maximum value of the table
3.
Unit:
physical unit of the calculated values
4.
Format:
number of decimals after the komma
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5.1.1.6 Complete the information in Calculated Channels
Click on the Calculated Channels menu. Complete the information for this section.
The “Calculated channels” menu allows to set calculated values based on measured values of the RTQLogger.
Figure 27: Calculated Channels menu
1.
Title:
free channel name
2.
Min… Max:
minimum value and maximum value of the table
3.
Unit:
physical unit of the calculated values
4.
Format:
number of decimals after the komma
5.
Alarm low:
alarm is sent when calculated value gets below configured alarm value
6.
Alarm high:
alarm is sent when calculated value gets above configured alarm value
7.
Hyst %:
hysteresis expressed in percentage on alarm value low & high
5.1.1.7 Complete the information in Alarm Settings
Click on the Alarm Settings menu. Complete the information for this section.
Figure 28: Alarm Settings menu
Acknowledgement:
declares, if an alert has to be confirmed manually or automatically
Offline alarm:
determines if an alarm has to be sent when the RTQ-1000 logger does not connect
during 1, 2, 5, 10 or 20 transmission intervals
Transfer volume:
determines if an alarm has to be sent when the data transmitted from the RTQ1000 logger during one month goes over a specific size that can be set manually
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5.1.1.8 Complete the informations in Basic Settings
Click on the Basic Settings menu. Set the transmission interval, the measurement interval and all associated
parameters. An example is shown in Figure 29.
Figure 29: Basic Settings menu
1.
Transmission cycle: Time between 2 transmissions
2.
Record interval:
Time between 2 measurements/records
5.2
Create a new site
1.
Enter the 123Flow platform with your username and password as explained in section 5.1.1 on page
23.
2.
Click on the green plus sign beside “Sites” as shown in Figure 30.
Figure 30: Add new site
3.
In the dropdown menu, select “RTQ Logger” as shown in Figure 31 and click “Create”.
Figure 31: Add RTQ Logger site
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Enter a new name in the field beside “Name*:” as shown in Figure 32.
4.
Figure 32: Enter name of new site
5.3
5.
Setup your site as explained in section 5.1 on page 23
6.
Assign a RTQ Logger to a site
Pre-requisite:
A RTQ logger has to be in your instrument pool and not assigned to any site. Refer to section 5.4 on page 30
to return RTQ logger to instrument pool.
A RTQ logger can be assigned, to any RTQ logger site that has been created.
1.
Enter the site where the RTQ logger has to be assigned by clicking on the s ite’s name as shown in
Figure 33 below.
Figure 33: Enter new site
2.
In the dropdown menu beside “Instrument S/N:”, select the serial number of the RTQ logger you
want to assign to the selected site as shown in Figure 34.
Figure 34: Assign instrument to site
3.
- 30 -
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5.4
Return a RTQ Logger to instrument pool
1.
Enter the site where the RTQ logger is assigned by clicking on the site’s name as shown in Figure
35 below.
Figure 35: Enter site
2.
In the dropdown menu beside “Instrument S/N:”, select “(not assigned)” as shown in Figure 36.
Figure 36: Return instrument to pool
3.
- 31 -
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6
Maintenance
WARNING
Personal injury hazard. Only qualified personnel should conduct the task s described in this
section of the manual
WARNING
6.1
Clean the instrument
Clean the exterior of the instrument with a moist cloth and a mild soap solution.
Ensure plugs and connectors are clean. You may spray or coat the connector with greace for additional
protection.
CAUTION
Potential instrument damage. Acids or acid solutions may not be used for cleaning the
instrument.
- 32 -
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7
Replacement parts and accessories
For replacement parts and accessories, please contact your direct representative or Flow-Tronic S.A.
8
Contact Information
8.1
For Belgium and Luxembourg
Flow-Tronic S.A.
Rue J.H. Cool 19a
B-4840 Welkenraedt
Belgium
8.2
Tel : +32 (0)87 899 799
Fax : +32 (0)87 899 790
Email:[email protected]
www.flow-tronic.com
Outside Belgium and Luxembourg
Flow-Tronic maintains a big network of dealers and distributors. To locate a representative, send an email to
[email protected] or visit www.flow-tronic.com.
8.3
Technical Support
Technical and Customer Service Department personnel are eager to answer questions about our products
and their use. In Belgium and Luxembourg, call +32 (0)87 899 799. Outside the Belgium and Luxembourg,
contact your direct representative or send an email to [email protected].
8.4
Repair Service
Repairs may only be accomplished by FLOW-TRONIC S.A. trained personal or trained personal authorized
by FLOW-TRONIC S.A.
Authorization must be obtained from Flow-Tronic before sending any items for repair.
Steps to follow to send the device to Flow-Tronic for repair:
1.
Identify the serial number of the device.
2.
Record the reason for return.
3.
Make sure the equipment is free from foreign debris and is clean and dry before shipping.
4.
The item that has to be repaired gets an RMA (Return Material Authorization) number. Request
a RMA number from FLOW-TRONIC S.A.
5.
Ship the item to:
Flow-Tronic S.A.
Rue J.H. Cool 19a
B-4840 Welkenraedt
BELGIUM
6.
The price for repair is calculated and sent to the customer.
7.
Repair is made after having received the order from the customer.
- 33 -
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Appendix
App. 1 RTQ-1000 drawings
Figure 37: RTQ-1000 dimensions
- 34 -
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App. 2 RTQ-1000 ATEX & CE certification
- 35 -
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- 36 -
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
- 37 -
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- 38 -
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
- 39 -
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
- 40 -
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
- 41 -
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
- 42 -
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
App. 3 Flow-Tronic Customer Service Department Registration Form
Thank you for selecting Flow-Tronic flow instrumentation for your monitoring needs. Enclosed with your
instrument you should find the calibration certificate, warranty information, operation manual(s), accessories,
and Software Registration Card (SRC) if you purchased our software package.
So that we may better serve your needs, please take a few minutes to complete this Customer Service
Registration Form. Completion of this form will enable us to provide you with application information,
software upgrades or product change notices.
Please fax (+32 (0)87 899 799) or e-mail ([email protected]) this copy to Flow-Tronic or request the email registration form at [email protected]
If you have any questions or concerns regarding technical support, parts or service, please call Customer
Service at +32 (0)87 899 797 or e-mail us at [email protected]
Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
E-mail : info@flow -tronic.com | www.flow -tronic.com
Customer Service Registration Form --- Customer Service Department
Flow-Tronic S.A.
Flow-Tronic Model ________________________________ Serial Number _____________________________
Company ___________________________________________________________________________________
Cont act Name_______________________________________________________________________________
Address ____________________________________________________________________________________
City ____________________________________________ State ____________________ Zip Code _________
Phone (
) ____________________________________ Fax (
) _________________________________
E-Mail _____________________________________________________________________________________
Application Type_____________________________________________________________________________
___________________________________________________________________________________________
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Tel. : +32 (0)87 899 799 | Fax : +32 (0)87 899 790
Warranty Statement
Manufacturer warrants all products of its manufacture to be free from defects in workmanship and material
under normal use and service. This warranty extends for a period of twelve (12) months after date of
shipment, unless altered by mutual agreement between the purchaser and Flow-Tronic S.A. prior to the
shipment of the product. If this product is believed to be defective, purchaser shall notify Flow-Tronic S.A. and
will return the product to Flow-Tronic S.A., postage paid, within twelve (12) months after date of shipment by
Flow-Tronic S.A. If the purchaser believes the return of the product to be impractical, Flow-Tronic S.A. shall
have the option, but will not be required, to inspect the product wherever located. In any event, if the
purchaser requests Flow-Tronic S.A. visit their location, the purchaser agrees to pay the non-warranty
expenses of travel, lodging and subsistence for the field service response. If the product is found by FlowTronic’s inspection to be defective in workmanship or material, the defective part or parts will either be
repaired or replaced, at Flow-Tronic’s election, free of charge, and if necessary the product will be returned to
purchaser, transportation prepaid to any point in Europe. If inspection by Flow-Tronic S.A. of such product
does not disclose any defect of workmanship or material, Flow-Tronic’s regular service repair charges will
apply. Computing devices sold but not manufactured by Flow-Tronic S.A. are covered only by the original
manufacturer’s written warranty. Hence, this warranty statement does not apply.
The foregoing warranty is manufacturer’s sole warranty, and all other warranties, express, implied or
statutory, including any implied warranty of merchantability or fitness for a particular purpose, are
negated and excluded. The foregoing warranty is in lieu of all other warranties, guarantees,
representations, obligations or liabilities on the part of the manufacturer and Flow-Tronic S.A.
Purchaser’s sole remedy and Flow-Tronic’s sole obligation for alleged product failure, whether under warranty
claim or otherwise, shall be the aforestated obligation of manufacturer to repair or replace products returned
within twelve months after date of original shipment.Flow-Tronic shall not be liable for, and the purchaser
assumes and agrees to indemnify and save harmless Flow-Tronic in respect to, any loss or damage that may
arise through the use by the purchaser of any of Flow-Tronic’s products
Important Note
Warranty extension up to 36 months (total 48 months) can be purchased by the Customer from Flow-Tronic
S.A. during 6 months after instrument shipment. For more information please contact Flow-Tronic S.A. by
phone, fax or e-mail.
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