Services Payment Guide

Services Payment Guide
Easily pay your monthly bills
carefree and convenient.
Table of Contents
1. Services Payment Online Guide (Online Banking)
a. How to enroll your services?............…….…….…….……………………..3
b. How to pay your services?...............................………………………… 6
Anexo.
I.
What services you can pay?...………………………………………………… 10
Note: You can occur intermittently in the service on a schedule from 11:00 pm to 1:00 am,
due to scheduled maintenance day on our platform.
2
How to enroll
your services?
3
Service Payment Registration
1.
2.
3.
4.
5.
6.
Log-in to Online Banking, select “Payments “.
In the option "Payments" , select “Other Services" as shown in the example.
This will display two additional options that are "Payment" or “Inscription".
The “Inscription" option is used to add to your list the service you want to pay.
When selecting this option, you must place the name of the company you are looking for and choose “Search"
option.
It will display the name of the company your searching for, then you must select it and click the "Register" option.
4
Enrollment of Services
7.
7.
8.
Once selected the “Preparation” option, you must complete the payment reference fields and press the
"Continue" button.
Note: Remember that in the guide you will find the affiliates companies with their references, page 10.
Then the entered data will be deployed to be verified and confirmed, and finally press the button “Accept".
Once registered the service you want to pay, you will see deployed your list of services for recurring payments.
5
How to pay
your services?
6
Services Payment
Online Banking
1.
2.
3.
4.
Log-in on Online Banking and choose "Payments".
In the option "Payments" select “Other Services".
Must select the tab "Payment".
Select the service to pay and then press "Pay" .
7
Services Payment
Online Banking
5.
6.
It will deploy three stages ,which are:
• Preparation
• Verification
• Confirmation
At the stage of “Preparation" it will show “Withdrawal account", “Amount" and “Payment type", then click on
"Continue" .
8
Services Payment
Online Banking
7.
At the stage of "verification" you should review the reflected data, and press “Accept” if it´s correct.
8.
Finally at the stage of "Confirmation", the security system should prompt you to have your "Token" device to
confirm the payment.
Note: By not having the device please contact the branch of your choice.
If you want to validate the effectiveness of the payment, we invite you to review the debit to your account in the
"Products" section, view account detail.
9.
9
Annex
What services
you can pay?
10
List of Affiliates
Companies
Below the list of services grouped into categories for easy location:
INSURANCE
Customer
Service
Reference 1
Reference 2
Reference 3
ASSICURAZIONI GENERALI
27
INSURED NAME
POLICY NUMBER
SEGUROS SURAMERICANA; S.A.
MAPFRE PANAMÁ; S.A.
ASSA COMPAÑIA DE SEGUROS; S.A.
INTERNACIONAL DE SEGUROS
MAPFRE PANAMA; S.A. (DEDUCIBLE)
SEGUROS BANISTMO RECOBROS
35
44
85
97
249
22
INSURED NAME
INSURED NAME
ID NAME
INSURED NAME
INSURED NAME
CLAIM DATE
POLICY NUMBER
POLICY NUMBER
POLICY NUMBER
POLICY NUMBER
CLAIM NUMBER
CLAIM MONTH
DATE OF ACCIDENT
CLAIM NUMNER
SEGUROS BANITSMO PAGO DE PÓLIZA
AIG SEGUROS PANAMÁ; S.A.
PAN AMERICAN LIFE INSURANCE DE PANAMÁ
20
253
30
POLICY NUMBER
GIVEN / SUR NAME
INSURED NAME
GIVEN/SUR NAME
ID NUMBER
POLICY NUMBER
ID NUMBER
POLICY NUMBER
TYPE OF PAYMENT
Reference 2
Reference 3
FINANCIAL
Customer
Service
Reference 1
FINANCOMER S.A.
241
LOAN NUMBER
CLIENT NAME
ID NUMBER
FINANCIERA FAMILIAR
286
LOAN NUMBER
CLIENT NAME
ID OR PASSPORT
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
11
List of Affiliates
Companies
NON-PROFIT ASSOCIATIONS
Customer
Service
Reference 1
Reference 2
ASOCIACIÓN DE ALDEAS INFANTILES SOS
NUTRE HOGAR CHIRIQUÍ
FUNDACIÓN PRO NIÑOS DEL DARIÉN
104
111
43
CUSTOMER NAME
CUSTOMER NAME
BOOK NUMBER
ID NUMBER
PHONE NOMBER
NAME
LICEO FRANCES PAUL GAUGUIN
270
STUDENT NAME
MONTH OF PAYMENT
Reference 3
REAL ESTATE
Customer
Service
P.H. MULTIPLAZA PACIFIC
237
ALTOS DE CERRO AZUL - OTROS
P.H. METROMALL
DESARROLLOS URBANOS TOCUMEN S.A.
BIENES RAICES UNIVERSAL S.A
SERVICIOS DE ADMINISTRACIÓN Y MANTENIMIENTO
SERVICIOS DE ADMINISTRACIÓN Y MANTENIMIENTO
101
236
238
61
276
277
Reference 1
STORE NAME
ACCOUNT DEVELOPMENT AND
LOT
STORE NAME
STORE NAME
CUSTOMER NAME
OWNER NAME
OWNER'S NAME
Reference 2
Reference 3
STORE NUMBER
CODE OF SERVICE
NUMBER OF LOCAL
NUMBER OF LOCAL
ID NUMBER
PHONE NUMBER
HOUSE NUMBER
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
12
List of Affiliates
Companies
CLUBS AND HOTELS
Customer
Service
CLUB DE GOLF DE PANAMÁ S. A.
MULTIVACACIONES DECAMERON
GORGONA BUNGALOWS CORPORATION
HOTEL DECAMERON
TUS VACACIONES PTY, S.A.
4
18
53
110
316
Reference 1
PARTNER NAME
CONTRACT NUMBER
BATCH NUMBER
CUSTOMER NUMBER
CUSTOMER NUMBER
Reference 2
Reference 3
PARTNER NAME
CUSTOMER NAME
COMPLETE NAME
ID NUMBER CUSTOMER
COMMUNICATIONS / TV AND MOBILE PROVIDER
Customer
Service
DIGICEL PANAMÁ S.A.
CABLE & WIRELESS TELEFONICA MÓVIL
2
88
CABLE & WIRELESS SERVICIOS TELEFONIA FIJA*
CLARO PANAMÁ S.A.
TELEFONICA MOVILES PANAMÁ; S.A.
MOVISTAR
SKY MEDIA VISIÓN DE PANAMÁ S.A.
CABLE ONDA
COOPTAVANZA, R.L.
307
130
•
234
10
33
306
Reference 1
PHONE NUMBER
ACCOUNT NUMBER
ACCOUNT NUMBER
(12 digits)
REFERENCE NUMBER
MOBILE OR FIXED TELEHPONE
NUMBER
ACCOUNT NUMBER SKY
SUBSCRIBER NAME
ACCOUNT NUMBER
Reference 2
Reference 3
CELL PHONE NUMBER
CUSTOMER NAME
ACCOUNT NUMBER
ID NUMBER
CUSTOMER NAME
CELULAR PHONE NUMBER
Cable & Wireless Landline can only be payed through Online Banking, App Mobil and ATMs.
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
13
List of Affiliates
Companies
COLLEGIATE EDUCATION
Customer
SAINT MARY S SCHOOL
IPA PANAMÁ (IGLESIA EVANGÉLICA METODISTA
DE PANAMÁ)
IPA DAVID (IGLESIA EVANGÉLICA METODISTA DE
PANAMA)
PANAMÁ PREPARATORY SCHOOL INC
Service
1
Reference 1
Reference 2
COLEGIO CLARET
29
COLEGIO ANGLO MEXICANO
37
INSTITUTO ATENEA
42
COLEGIO JAVIER
HOWARD KIDS (HOWARD CHILD DEVELOPMENT
CENTER CO)
91
IDENTIFY CARD NUMBER OR PASSPORT STUDENT NUMBER
NUMBER GUARDIAN /
2 NAME AND SURNAME
BOOK
NUMBER GUARDIAN /
2 NAME AND SURNAME
BOOK
FIRST AND LAST NAME OF STUDENT
NUMBER OF STUDENTS
IDENTIFY CARD NUMBER
STUDENT NAME
OR PASSPORT STUDENT
STUDENT NAME
STUDENT NUMBER
STUDENT CODE (4 DIGITS, PUT
STUDENT NAME
FORWARD WHEN ZERO IS 3)
STUDENT NAME
STUDENT NUMBER
131
STUDENT NAME
STUDENT LAST NAME
PANAMA HEIGHTS INTERNATIONAL ACADEMY
274
ID NUMBER
STUDENT COMPLETE
NAME
CENTRO EDUCATIVO EBEN EZER, S.A.
315
NAME AND LAST NAME (COMPLETE
NAME)
CODE OF STUDENT
9
11
26
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
Reference 3
SCHOOL GRADE
SCHOOL GRADE
ID NUMBER
14
List of Affiliates
Companies
UNIVERSITY EDUCATION
Customer
Service
UNIVERSIDAD DEL ISTMO, S.A.
115
UNIVERSIDAD DE SANTANDER, S.A. (UDES)
263
ADEN BUSINESS SCHOOL
Reference 1
Reference 2
Reference 3
STUDENT CODE
269
IDENTIFY CARD NUMBER OR PASSPORT STUDENT NAME
IDENTIFY CARD NUMBER
STUDENT NAME
OR PASSPORT
CUSTOMER NUMBER
ID NUMBER
UNICYT
318
FIRST NAME
LAST NAME
ID NUMBER
UNIVERSIDAD LATINA DE PANAMA, S.A
319
ID NUMBER
COMPLETE NAME
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
15
List of Affiliates
Companies
DEVELOPERS
Customer0
Service
GLOBAL GENERAL CONSTRUCTING;S.A.
PROMOTORA EL MIRADOR; S.A.
EL POBLADO PANAMA S A
CORONA REAL INMOBILIARIA, S.A.
275
283
303
305
CONSTRUCCIONES OESTE, S.A.
VILOT GESTIN, S.A.
309
310
Reference 1
NAME CUSTOMER
LOT CPROYECT NAME
UNIT NUMBER
TELEPHONE NUMBER OR CELULAR
NUMBER
ID NUMBER
Reference 2
PLATE
NAME AND SURNAME
FIRST NAME AND LAST NAME
CUSTOMER NAME
NAME CUSTOMER
NAME CUSTOMER
Reference 3
ID NUMBER
ID NUMBER
ID NUMBER OR PASSPORT
TOWER/ SHOP
DETAILS OF PAYMENT OR
BILLING NUMBER
LOTE
LOAN - LEASING
Customer
LEASING BANISTMO S.A.
BANCO LA HIPOTECARIA; S.A.
FEDERACIÓN DE COOPERATIVAS DE AHORRO Y CREDITO
DE PANAMÁ R.L. FEDPA
CORPORACIÓN FINANCIERA DE EQUIPO; S.A.
Service
Reference 1
Reference 2
3
109
CONTRACT NUMBER
CUSTOMER NAME
CUSTOMER NAME
ID NUMBER
247
248
CARD NUMBER
CUSTOMER NAME
CLIENT NUMBER
LOAN NUMBER
Reference 3
ID NUMBER OR PASSPORT
ID NUMBER OR PASSPORT
HOSPITALS
Customer
HOSPITAL SANTA FE
Service
39
Reference 1
CONTRACT NUMBER
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
Reference 2
Reference 3
CUSTOMER FIRST AND LAST
NAME
16
List of Affiliates Companies
OTHERS
Customer
FÉLIX B. MADURO
PROGRESO ADM. NAL DE INV. DE FONDOS
Service
Reference 1
Reference 2
290
CLIENT NUMBER
COMPLETE NAME
15
IDENTIFY CARD NUMBER OR PASSPORT
UNIDAD MOVIL DE EMERGENCIA DE
PANAMÁ (SEMM)
METALES PRECIOSOS PANAMÁ
ASAREL; S.A.
40
120
284
NUMBER OF AFFILIATE
IDENTIFY CARD NUMBER OR PASSPORT
COMPLETE NAME
MUEBLES JAMAR PANAMÁ; S.A.
MULTIEMPAQUES; S.A.
252
279
IDENTIFY CARD NUMBER OR PASSPORT
CUSTOMER CODE
NAME AND SURNAME
FIRST AND LAST NAME
AFFILIATE
NAME AND SURNAME
CERTIFICATE
NAME OF ACCOUNT
HOLDER
COMPANY NAME
JIU JITSU PANAMA ACADEMY
TRADE SERVICES
268
83
STUDENT NAME
REFERENCE 1
REFERENCE 2
LINIO PANAMA
PARQUE DEL RECUERDO S.A.
SEBASTIAN SASTRE, S.A.
ISTHMUS WORLD WIDE INVESTMENT CORP
304
312
313
314
ORDER NUMBER
NAME CUSTOMER
NAME CUSTOMER
COMPLETE NAME (FIRST AND LAST NAME)
BUFETE ILLUECA TRUST ACCOUNT
AUTOFACIL PANAMA S.A.
NEW YORK TAXI S.A.
AGUASEO, S.A.
DISTRIBUIDORA COMERCIAL, S.A.
GLOBAL GROUP INC
317
320
322
323
232
324
NAME CUSTOMER
FIRST AND LAST NAME
PLACA
NAME CUSTOMER
BOLSA / CODIGO
ID NUMBER
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
ID NUMBER OR PASSPORT
ID NUMBER
ID NUMBER
ID NUMBER
No. DE FACTURA O
PROFORMA
NO. DE NEGOCIO
CLIENT NUMBER
RUTA / CENTRO
NAME CUSTOMER
Reference 3
ID NUMBER
CUSTOMER CODE
GRADE
CUSTOMER
ACCOUNT NUMBER
ARCHIVE
TIP OF BILL
CEDULA O PASAPORTE
MONTO
CENTRO / RUTA
17
List of Affiliates
Companies
BASIC SERVICES *
Customer
UNION FENOSA
ENSA
IDAAN
Service
80
79
77
Reference 1
Reference 2
Reference 3
NUMBER OF NIS
NUMBER NIC
CUSTOMER NUMBER
* The basic services can be paid both through Online Banking, App Móvil or ATM´s.
The companies define the references used for the reception of each payment:
Maximum 3 references
40 characters allowed to write between the three references.
18
Online Banking
You can also consult our Services Payment Guide visiting our web page www.banistmo.com in the section "Products
and Services", “Online Banking" How can I pay my services ?.
19