1stQtrVol10Issue1 - Honolulu Fire Dept. FCU

A Quarterly Publication for Members of the Honolulu Fire Department Federal Credit Union
Seeking Volunteers
To Serve On Our Board
78th Annual
Members’ Meeting & Dinner
The Nomination by Petition process is
now underway to fill two open positions on
HFDFCU’s seven-member Board of Directors, who each serve three-year terms. Nomination by Petition will close at 4 p.m. on
Wednesday, February 11, 2015. If you are
interested in serving on the Board, download a packet via our website or contact
HFDFCU Administrative Assistant Tanya
Kaahanui at (808) 853-2355 ext. 122.
Saturday, March 28, 2015
Manoa Grand Ballroom, Japanese Cultural Center
4:00 - 5:00 p.m. Board of Directors Election
5:30 p.m.
Business Meeting
6:30 p.m.
Dinner
Cost: $25 per person, $250 per table of 10
Election & Absentee
Ballot Information
Tickets on sale now at HFDFCU until
Friday, March 20, 2015!
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Should there be more than one candidate for any open position on our Board,
an election will be held from 4:00-5:00
p.m. on March 28, 2015 prior to the 78th
Annual Members’ Meeting in the Manoa
Grand Ballroom at the Japanese Cultural
Center. An election notice listing the candidates will be posted on our website at
www.hfdfcu.org on February 12, 2015.
Enjoy good friends, ono food,
giveaways & entertainment!
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Ben
1.99%
APR*
on loans up to
$25,000.00**
If there is an election and you are
unable to vote in person, please refer to
our website. An Absentee Ballot Request
Form will be available for download from
our website and at the credit union from
February 12-27, 2015. Absentee ballots
will be mailed on March 2, 2015. All
absentee ballots must be received by mail
in the Business Reply Envelope provided
by 4:00 p.m. on Monday, March 25, 2015
or they will be voided. To be eligible to
vote, members must be 18 years of age
or older as of December 31, 2014.
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Rates as low as
!
Take advantage of this special post-holiday rate!
Apply in person or online @ www.hfdfcu.org
* Annual Percentage Rate. Subject to credit approval.
**Limited time only.
1st Quarter 2015 | Vol. 10, Issue 1
You & HFDFCU
Working Together Toward
Your Financial Goals
Jon Mitomi, CEO, HFDFCU
No one understands the spirit of our credit union’s
“people helping people” philosophy better than fire fighters.
As professionals, you stand ready to help others when they
are most in need. As members of a family, both at home and
at your fire station, you have confidence that no matter what
happens, you “have each other’s back.” It’s the same at the
Honolulu Fire Department FCU. We are committed to being
“Your Lifeline for a Lifetime.”
Our recent investment in technology upgrades has enhanced account access and increased convenience. Our ongoing development of new products continues to create new
opportunities for you to save while helping you meet the growing needs of your family.
And we hope our continuing focus on service excellence provides the personalized support
you need to achieve your financial goals in 2015 and beyond. Together, there is much we
can accomplish. Please turn to us whenever a need arises. Mahalo for making us your credit
union! It is our privilege to serve you!
New Website Adds Convenience,
Account Access & Social Connectivity
Monetary Award
Applications Now
Available
Applications are now being accepted for HFDFCU’s 2015 Monetary
Award. Each year, the credit union
presents a $1,000 award to a local
graduating high school senior or home
schooled student who will be attending
an accredited university. Applicants
must be dependents of current HFDFCU members in good standing.
Candidates will be judged on scholastic achievement, citizenship, character and a 1,000-word essay addressing
the question, “Global Warming: Fact
or Fiction?” Applications are available
at the credit union or online at www.
hfdfcu.org now through May 29, 2015.
The Honolulu Fire Department FCU is
continuously looking for ways to add greater
convenience and account access to give you
the best member experience. Our redesigned
website was launched on November 17, 2014
to provide you with exactly that.
The new site features clear and simple
navigation to all our products and their features, promotions, benefits, contact information and more. You can even apply for a loan
online! Using secure SSL technology, our
site is designed to keep your information and
transactions safe. Access all our social media
accounts on Facebook, Twitter and Instagram
directly from our webpage, too! Check it out
today!
Coming Soon! Mobile Anywhere, Anytime Banking!
It’s on its way! We are finalizing our new Mobile Banking App and it will be available soon.
Our new mobile banking platform will provide 24/7 access to your account information from just
about anywhere with a mobile device, such as a smart phone. Mobile banking allows
you to check your account balances, transfer funds between accounts, view transactional
history, and pay bills with your HFDFCU checking account through our Online Bill
Payer Service. You can also elect to receive account or transaction alerts via text
message (cell phone messaging and data rates may apply), and find nearby ATM
locations. Check our website at www.hfdfcu.org and social media for the launch!
DO WE HAVE YOUR CURRENT EMAIL?
To receive alerts, specials and other important information, please
call us at 853-2355 (or 1-800-592-2290, toll free) to provide or
update your email address.
Members Express Appreciation For HFDFCU On Credit Union Day
“Everyone who works at the
credit union is very personable
and helpful. I feel comfortable
that they’re not just trying to sell
me something but really trying to
help. I know I can call on them
at anytime.” – Javan Kaiama,
Hawaii Kai, 2nd Watch
“What I like about the credit
union is that it’s very convenient
and everybody here is friendly. If
I’m ever having a problem, I just
call and they always help me.”
– Jeff LePage, formerly with
Pawaa Station 2, retired after 26
years of service
Ricardo Zapata
Zapata, Leroy Mulleitner II with son Quinn and Kendall Ching stopped by HFDFCU to do their transactions and get a
free plate lunch on Friday, October 17, as we observed Internatioinal Credit Union Day.
“The loans here are convenient. I always use the credit union
every time I need a quick loan. When I’m comparing banks, it’s
always more convenient here, and the service is good. We get
friendly customer service, and everybody knows our name!” said
camera-shy Gary Atud, HFD Community Relations & Education.
Earn Up To $500 Cash Back
By Refinancing Your Auto With Us
If you currently have an auto loan with another financial institution, HFDFCU can give you two money-saving
reasons for refinancing your vehicle with us.
Up to $500 Cash Back – HFDFCU’s Auto Loan Refinance Reward* gives you up to $500 cash back.
Earn Up To 1% Cash Back
With Our New Platinum Visa®
Did you know that the Honolulu Fire Department FCU’s
Platinum Visa® Credit Card gives you up to 1% Cash Back* on
all net purchases you make? It’s true! Simply use your card to
shop for everyday items such as groceries, gasoline and online
purchases. That’s it!
Earning your Cash Back Rewards is automatic. No forms to
fill out. No phone calls to make. Nothing you have to do. If you
used your credit card for holiday shopping, just take a look at your
January statement and you’ll see your Cash Back Reward. Use
your HFDFCU Visa® credit card, and see your rewards grow!
*
Some restrictions and rules may apply.
IMPORTANT NOTICE: You should have already received your new Visa®
credit card featuring the HFD helicopter (shown above). Please activate your card now by calling 1-866-883-8472 if you have not yet done
so. If you have not received your card, please call our office at (808)
853-2355. Please update any recurring payments set up as charges to
your HFDFCU credit card with the new card information. To view card
statements or make online payments, log on to GoToMyCard.com.
Lower monthly loan payment – If you want to lower
your monthly payments, refinancing with us could help.
HFDFCU’s products and services are designed to be both
flexible and affordable, addressing your needs while keeping you on track toward your financial goals.
Our new Auto Refinance Reward offer applies to both
new and used vehicles not already financed by HFDFCU.
To take advantage of our offer, you must:
- Have a minimum loan amount of $10,000
- Provide proof of existing loan rate and term
- Set up your future Auto Loan payments through pay
roll deduction or transfer from an HFDFCU account.
If you have questions or require more information,
please call us at 853-2355 (1-800-592-2290, toll free). Or
send us an email by using the “Contact” tab on our website
at hfdfcu.org.
Cash back is based on 1% of loan amount up to $500.00. Minimum
loan amount is $10,000, not including additional loan protections
[Guaranteed Asset Protection (GAP) and Mechanical Breakdown
Protection]. The cash back will be deposited into the member’s Share
Account and is subject to IRS tax reporting.
*
Congratulations!
Helen Adriano, the wife of retired
Fire Capt. Robert Adriano, won a
$100 Tesoro gift card in our Credit
Union Week drawing in October. Congratulating her are, from left, Senior
Member Services Representative
Desiree Hidaro, Member Services
Representative Karen Ogata, and Operations Supervisor Todd Hirashima.
Helen says, “If you want to borrow
money, HFDFCU is the best!”
You made our Food Drive a success!
The holidays were once again made brighter
by your generous Hawaii Food Bank donations.
Our 2014 Totals : 51 lbs. + $1,570.49 Mahalo!
Ready for renovations? Make a beeline to HFDFCU!
Spring Home Improvement HELOC
Good through March 31, 2015
1.00% APR*
3.95% APR*
4.75% APR*
Fixed Rate for 1 year (Owner Occupied)
Fixed Rate for 3 year (Owner Occupied)
Fixed Rate for 5 years (Owner Occupied)
* Annual Percentage Rate. Owner occupied properties in Hawaii only. When the discount
period ends, the APR on the existing balance will increase to the current rate on the first
day of the month. The current APR is 6.00% to 18.00% based upon your credit
worthiness.
OBSERVED HOLIDAYS: January 19, Martin Luther King, Jr. Day | February 16, Presidents’ Day | March 26, Kuhio Day | April 3, Good Friday
Honolulu Fire
Department
Federal Credit Union
1200 North School St., Honolulu, HI 96817
Hours: 8 am - 4 pm, Mon - Fri
Phone: (808) 853-2355 • Fax: (808) 853-2280
Closed on all holidays and from 2 p.m.
on the last Wednesday of each month
Toll-Free Phone Numbers
Phone: (800) 592-2290 • Fax: (800) 592-2702
Lost/Stolen VISA
(800) 442-4757
Lost/Stolen Debit or ATM Card
(Re$cuePlus or Re$cue Card)
(800) 528-2273 (Domestic)
(812) 647-9794 (International)
Card Activation
(877) 723-5999
PIN Change
(877) 267-6941 (Domestic)
(513) 534-2075 (International)
Re$cue Line
Oahu (808) 942-3172
Neighbor Island/Mainland
(800) 592-1828
Bill Pay Support Line
(855) 840-5706
2:00 a.m. - 8:00 p.m. daily
Email
[email protected]
Network Access
Website: www.hfdfcu.org
Facebook: Honolulu-Fire Dept Fcu
Twitter: @hfdfcu
Federally insured
by NCUA
A Quick Call could have you Saving BIG
on your Auto and Homeowners Insurance
Save hundreds on Auto and Homeowners
Insurance with an insurer that’s
recognized as one of the Top 50 in the
nation and has been protecting Hawaii’s
families since 1939.
There’s no need to wait for your Auto
and Home policies to expire to see how
much you can save.
For a fast, free quote
CALL 643-4000
See your Independent Agent or visit
islandinsurance.com. Let us know if you
are an HFDFCU member to qualify for
your member discount.