Kneipp® The path to sustainability.
Transcription
Kneipp® The path to sustainability.
Kneipp® The path to sustainability. Personal greeting For 120 years, Kneipp® has been known for effective products based on natural ingredients and the holistic philosophy of Sebastian Kneipp. Our mission is to stay true to the company‘s heritage and ensure the brand’s long-term success while meeting the demands of our time, particularly with regard to the increasing scarcity of resources. At Kneipp, we are conscious of our responsibility to make sure that our lifestyle today is not at the expense of future generations and nature. For some time now, we have been making intensive efforts in all areas relating to sustainability in connection with Kneipp’s business activities. An initial, decisive step towards anchoring sustainability firmly within the company was taken in September 2010, when we amended our mission statement to include the following passage: “In keeping with the spirit of this philosophy, we are conscious of Cover photo: Kneipp-contracted arnica cultivation our corporate responsibility to act in a manner that promotes sustainable development (economic, ecological and social).” That move laid the strategic foundation for establishing sustainability in every division, and having it inform all departmental strategies. At the same time, sustainability is no new idea at Kneipp; on the contrary, it has always been intimately connected with the holistic philosophy of Sebastian Kneipp, which since the brand’s inception has been the guiding principle behind everything Kneipp does. An in-depth process analysis revealed a variety of sustainable activities, which we would like to present in this report. Yet we cannot be content to rest on our laurels. Instead, our goal must be to continue to develop even further based on what we have achieved so far, and to accept our responsibility in contributing towards a viable future for all. page 1 Dietmar Salein Chief Executive Officer (CEO) Kneipp®-Werke Company profile Effective and natural product concepts for health and well-being for 120 years Bound by tradition: Known in his lifetime as “Father Herb”, Sebastian Kneipp is considered a critical pioneer in the field of plant-based health products, which today are more relevant than ever. In 1891, he and Leonhard Oberhäußer, a pharmacist from Würzburg, laid the foundation for the Kneipp Group, when Kneipp transferred to his business partner the rights to develop, manufacture and sell pharmaceutical and cosmetic products and dietary supplements “bearing the name and image of Father Sebastian Kneipp”. Today, Kneipp is a modern, globally active company steeped in tradition with considerable growth potential that continues to heed the important legacy and holistic philosophy of its co-founder. The Kneipp Group offers high-quality medicinal and nutritional supple- ments as well as body care and bath products for people who care about nature and health. With naturopathic expertise, pharmaceutical experience and state-of-the-art production technology, the company is successfully tapping into new markets at home and abroad, and demonstrating the unique ability of the tradition-rich brand to innovate. “Kneipp works. Naturally.” In accordance with this guiding principle, Kneipp focuses on holistic concepts that function as truly effective remedies. The five elements of Kneipp’s philosophy – water, plants, exercise, nutrition and inner balance – play an important complementary role. That is because Kneipp sees its main task as providing support and advice to consumers in the form of practical concepts tailored to their needs. page 2 Father Sebastian Kneipp (1821-1897) History The foundation of today’s Kneipp Group was laid more than 120 years ago, when in 1890 Sebastian Kneipp met the pharmacist Leonhard Oberhäußer from Würzburg. Thanks to a shared belief in the beneficial effects of naturopathic methods, the two men became close friends and business partners. Using natural botanical extracts and other pure ingredients, they created the formulas that continue to make our products unique today. Kneipp pills for constipation. That was quickly followed by teas, vegetable juices and powders, tinctures, essential oil extracts, and medicinal preparations known as “specialities” – including rosemary wine, and products like “stomach comfort” (Magentrost) and “flatuol”. After Sebastian Kneipp’s death, Leonhard Oberhäußer continued to produce curative and preventive remedies based on his friend’s recipes, and helped popularise Kneipp products outside of Germany. Inception of the Kneipp Group Just one year later, in 1891, Sebastian Kneipp entrusted the legacy of his life’s research to his friend and collaborator Leonard Oberhäußer by granting him exclusive, worldwide rights in perpetuity to develop, manufacture and sell pharmaceutical and cosmetic products and dietary supplements “bearing the name and image of Father Sebastian Kneipp”. To this day that contract remains the cornerstone of the Kneipp Group. Early Kneipp products More confirmatory and expansionary declarations and contracts followed through 1897. The first product produced in the Engel Apothecary in Würzburg under the name of Kneipp, incidentally, were Early Kneipp products Values The Kneipp Group - health united with nature Kneipp works. Naturally. In keeping with this guiding principle, Kneipp relies on proven and effective products based on nature and a scientifically founded philosophy. That has a long tradition - Kneipp has focused on natural health since 1891. Today, the Kneipp Group views its mission as providing page 3 support and advice to consumers with holistic concepts tailored to their needs. The five pillars of the Kneipp philosophy – water, plants, exercise, nutrition and inner balance – are a unique complement to Kneipp’s product concepts. At Kneipp, quality is paramount. That means botanical raw materials of the highest quality as the basis for all our products, complex analysis methods, and gentle processing using innovative production techniques. Quality also means ensuring our products provide the highest level of benefit, efficacy and safety possible. All Kneipp products are made with minimally processed natural ingredients according to pharmaceutical standards. The exceptionally high quality standards of Kneipp products are based on a careful composition of ingredients, the scientifically proven efficacy of the formulas, and naturopathic and pharmaceutical experience and knowledge handed down through generations. As a manufacturer of pharmaceutical and dietary products as well as body care and bath products, we have high demands in terms of the quality and sustainability of our products, and of our actions. That is why environmental protection and workplace safety are also high on our corporate agenda. Mission statement The current Kneipp mission statement was formulated in 2005, and since then has provided the basis for our actions. Once a year the mission statement is re-examined in detail by all company executives and adapted to current developments, while the underlying principle remains unchanged. In 2010, an unanimous decision was taken to amend the mission statement to include the aspect of sustainability, thus laying the groundwork for a deliberate orientation towards becoming a sustainable organisation. • tive in its traditional operating areas of dietary supplements and herbal remedies. In this way the company makes an active contribution to overall health maintenance. Our aim is to achieve comprehensive availability and significant visibility for our defined product focus group. Kneipp works. Naturally. • • • Kneipp offers consumers uniquely effective, innovative and natural products and concepts for health and well-being based on the holistic philosophy of Sebastian Kneipp. In keeping with the spirit of this philosophy, we are conscious of our corporate responsibility to act in a manner that promotes sustainable development (economic, ecological and social). Kneipp is the market leader in bath products. Expanding this market position and achieving strong growth in the body care and natural cosmetic segments are key priorities. At the same time, Kneipp remains ac- The five pillars of the philosophy of Sebastian Kneipp Sustainable development at Kneipp company’s business processes in terms of these three dimensions of sustainability. This report presents the key findings. In the course of that analysis, which was produced using GRI G3 guidelines linked to the UN Global Compact, it became clear that Kneipp is already very advanced in many areas. Noteworthy examples range from pre-existing environmental and organic certifications, to energy conservation measures and an associated reduction in CO2 emissions coupled with carbon-offset measures, all the way to efforts towards becoming a carbon-neutral company. Landmark projects in the field of botanical raw materials include a long-term arnica project – which in 2012 is “bearing fruit” for the first time, making it possible to meet part of our demand for arnica – and the use of shea butter sourced from a women‘s cooperative in Burkina Faso. Sustainable development is development that meets current needs without compromising the ability of future generations to meet their own. Sustainability always encompasses the economic, environmental and social dimensions. In 2011, Kneipp conducted an in-depth analysis of all of the page 4 Kneipp Garden in Hohestadt Rigorous internal standards for our products Kneipp body care products Pharmacovigilance The safety and effectiveness of Kneipp products is at the heart of Kneipp’s product philosophy. That is why for years we have cooperated intensively on R&D with external experts: The Greek root “pharmakon” means “drug,” and “vigilare” is Latin for “to keep awake or alert.” Pharmacovigilance is the process of collecting and assessing information on adverse drug reactions. • • • • • Dedicated Kneipp research division with Kneipp skin competence centre; immediate application of interdisciplinary, basic scientific research. Each of our formulas is tested for skin tolerance by two different dermatological clinics. All of our products are developed by expert scientists in close collaboration with internationally renowned academic institutes. Prior to being made available to consumers, Kneipp products are subjected to a two-phase safety evaluation conducted both in-house and externally. Special procedures enable us to produce our body care products without preservatives, protecting both natural skin flora and the environment. Risk-based safety assessments (HACCP) Food safety risk analyses – known as HACCP, Hazard Analysis and Critical Control Points – are additionally carried out on all food-related products. Each product is examined for potential hazards resulting from the manufacturing process or the formula, and these are identified and eliminated in advance. It also involves taking decisions on any further action required. In this context, Kneipp’s pharmacovigilance officer coordinates closely with German drug regulatory agency BfArM and the European Medicines Agency. The systematic collection of information ensures that any harmful effects of active ingredients are avoided. The system is reviewed annually by an independent expert as part of an IFS (International Food Standard) certification procedure. Complaints management Customer satisfaction is our top priority. We strive to address customer concerns and complaints quickly and efficiently, and resolve page 5 them to our customers’ satisfaction. The systematic recording of all complaints and reports makes it possible to initiate improvements quickly if necessary. Formula and packaging development At the heart of the Kneipp brand are our products, which embody our core values: nature, efficacy, and quality. Upholding these values means making sure that every product meets them, starting in the R&D phase. Our policies, particularly in terms of developing our product formulas, have been in place for many years and are updated regularly, guaranteeing the consistently high quality – and sustainability – of Kneipp products. ring specifications, we prioritise low-energy processes (e.g. cold processing); cleaning procedures are designed to minimise water and energy consumption to levels required with a view to GMP (good manufacturing practices) guidelines. Formula development • • • • • • • • • • We take environmental and social standards into account when selecting our suppliers. Paraffin-based raw materials are avoided to the greatest possible extent. We use native plants whenever possible for our renewable resources. We avoid raw materials of animal origin. We take care to ensure that the raw materials we use are biodegradable according to OECD guidelines. We manufacture natural beauty products according to the internationally recognised guidelines of Natrue, which are ecological and based on sustainability. We promote the cultivation of medicinal plants in Germany. Kneipp formulas are siliconefree, because silicones are not biodegradable and accumulate in the environment. Essential oils are developed using Kneipp’s internal safety guidelines, which are based on the latest publications of IVDK, (the Information Network of Departments of Dermatology for recording and scientific analysis of contact allergies) in Germany. In preparing our manufactu- page 6 Packaging development Kneipp takes the same non-resource-intensive and environmentally friendly approach to its product packaging as it does to making its products – bath additives, creams, ointments, tablets and dragées. This applies particularly when it comes to developing new packaging materials. The following standardised checklist is employed in developing new packaging designs to clarify if the aspects described are addressed: • • • • • • • Environmentally friendly design and material selection Waste volumes Material suitability for mechanical stress Sufficient physical and chemical stability Packaging design under environmental aspects Adequate protection during transport Disposal options Furthermore, projects are initiated on a regular basis aimed at making existing packaging materials more environmentally friendly. One example: the weight of our 100ml glass bottle, one of Kneipp’s primary packaging formats, was reduced by 9g. That translates into about 35 tonnes less CO2 for every 6 million bottles. Own production as hallmark of quality Kneipp is not just a distribution company; instead, the company endeavours to manufacture its own products to the extent that this is economically feasible. That enables Kneipp to safeguard jobs in production and related areas, and to expand its workforce if possible. A maximum level of in-house production also contributes decisively to reducing carbon dioxide emissions by minimising transport distances and saving shipping costs. When outside production is unavoidable, we select our contract partners carefully, and hold manufacturers to the same high quality standards applied at Kneipp. Our manufacturing partners are subjected to a standardised audit and certification procedure prior to the start of production, and subsequently evaluated periodically. Part of our supplier certification process includes addressing sustainability-related issues, such as whether environmental and quality management systems are in place. Contracts with outside manufacturers include quality agreements. Kneipp limits its selection to producers in the EU and Switzerland to avoid long transport routes and to guarantee compliance with social standards pertaining to occupational safety, bans on wage dumping, etc. This helps avoid risks regarding the local procurement of required raw materials, quality, complaints management, and helps avoid potential legal disputes associated with sourcing from companies in distant – and particularly low-wage – countries. Whenever possible, Kneipp tries to work with organisations that benefit the community. One way we do this is by having companies that employ the disabled assemble gift boxes and displays, or carry out packing work. We also consider bids from government agencies and institutions, including correctional institutions. page 7 Production – coating vats Production - tablet press Production – bulk mixer Origin and procurement of plant-based raw materials Kneipp – a special connection to nature. Botanical ingredients are the basis of all Kneipp products. That is why we pay particular attention to the quality and origin of the plantbased raw materials we use – and to a sustainable approach to nature. Procurement Current purchasing strategy Sourcing suitable raw materials and other goods is a prerequisite for making high-quality products that meet Kneipp’s exacting standards. Officially established policies exist for procuring these materials. Issues related to sustainability are now a standard feature in discussions with suppliers, coupled with a call to every company we deal with to firmly establish the topic in their corporate culture. Requesting sustainability reports and sustainability concepts for manufactured products are two of the ways we accomplish this. In 2012, our purchasing policy will be officially amended to include aspects of sustainability, and to document how the strategy is being implemented within the company. Kneipp has a longstanding practice, for example, of sourcing goods such as packing materials and services from Germany and neighbouring European countries. The same is true as far as possible for botanical raw materials. In this area, however, the quality of raw materials has priority. In addition, due to naturally occurring conditions, not all of the natural plant resources we need are available from European cultivation. Kneipp has defined specific and immediate targets for purchasing raw materials and goods: • • Intensified use of certified packaging materials, for example FSC- or PEFC-certified paper, cardboard and cartonboard for package inserts, collapsible boxes and secondary packaging and marketing materials Communicating our implemented activities by labelling packaging elements already pro- page 8 • duced sustainably with relevant logos, such as a quality seal on overpackaging indicating “corrugated cardboard made with renewable resources” Developing further potential sustainable concepts for purchasing raw materials, using the arnica cultivation project, described in the following, as a best-practice example. Arnica Arnica was Sebastian Kneipp’s favourite herb. Applied topically to treat bruises, strains, sprains, muscle and joint pain and circulation problems, this medicinal herb – commonly known as “leopard’s bane” or “mountain tobacco” – is remarkably effective. Today, arnica remains a critical botanical raw ingredient at Kneipp, used in herbal preparations such as Arnica Joint & Muscle Intensive Cream, as well as in cosmetic products and herbal baths. Consistent with the Kneipp Group’s stringent dermatological standards, we use a special variety of arnica in making remedies and products containing the plant - “Spanish arnica”, characterised by a very Dr Frank Bruno with arnica seedling low-allergen active ingredient profile (dihydrohelenaline derivatives). This particular variety of arnica was previously available only in the wild. strain “Arvita”. The Federal Plant Variety Office BSA granted the Kneipp Group rights to the new strain in December 2011. In 1996, Kneipp, in collaboration with horticulture expert Philip Berne, began cultivating and conducting breeding experiments with arnica plants from wild Spanish stocks. Year after year, these plants were further optimised both through the targeted selection and crossing of their agronomic properties (including homogeneity, vitality, flowering and yield), as well as in terms of their active ingredient content.” Since that time, Kneipp has concluded contracts with growers, which, if all goes according to plan, by 2013 will result in the company being able to source this particular variety of arnica exclusively from German cultivation. Domestic growers are already contributing “Arvita” for parts of the required raw materials in 2012. That long and rocky road has now culminated in the company’s own Harvest from initial trials, 2010 page 9 Shea butter Used in Africa for centuries, shea butter is a botanical oil extracted from the nut of the indigenous shea tree, also commonly known as karité. In the countries where it is found naturally, shea butter is known for its powerful moisturising and healing properties, and as a proven natural remedy that keeps skin healthy and beautiful-looking well into old age. People also value its anti-inflammatory and analgesic effect in treating itching, scars, and burns. For its products Kneipp uses shea butter from the AAK Group (www. aak.com), which sponsors a project in Burkina Faso on the principles of the UN Global Compact Office. Our shea butter is produced as part of this project – from locally harvested nuts using traditional methods. Sourcing our shea butter in this way directly benefits the families who harvest and process the nuts by providing them a stable source of income. Shea nut harvest in Burkina Faso page 10 What makes shea butter so valuable for skin care? Shea butter contains both monounsaturated fatty acid triglycerides, as well as a high level of unsaponifiable lipids. Unsaponifiable substances soften the skin and bind moisture into its outer layers. Creams made with shea butter can be spread on the skin very quickly and evenly. They penetrate the skin quickly without leaving a greasy film, while providing long-lasting protection against drying. Environmental sustainability Activities in the last 5 years In the recent past, Kneipp has achieved much in the area of environmental protection, thanks to a series of measures aimed at handling resources sensitively and conserving energy. Also contributing to this success is our environmental certification, uninterrupted since 2007, for which we regularly publish an environmental report, as well as existing organic certifications. Kneipp furthermore is a member of the local Energy Efficiency Initiative of Lower Franconia. Since 1996, we have been working intensively on a variety of energy conservation measures, thereby reducing our carbon footprint: Electricity Our focus in recent years has been on steadily reducing our energy demand. A further major milestone was reached in October 2010, when all Kneipp locations converted to 100 % hydroelectric energy. In 2001, we achieved energy savings of 10 % by implementing efficiency measures in production. Gas consumption Business travel and company cars Gas Kneipp made the switch from oil heat to natural gas-fired condensing boiler technology in the first decade of the new millennium, to cover all of the company’s heating requirements. Natural gas combustion produces far fewer harmful emissions than burning fuel oil. Also, natural gas produces less carbon dioxide per unit of energy than fuel oil. The target in 2011 was to reduce energy requirements by an additional 2 % compared to 2010. page 11 According to a 2010 analysis, the vast majority of business-related travel is conducted by train or car. The amount of air travel that could be avoided by using one of the aforementioned alternate means of transport is very low. Future versions of the business travel expense policy will explicitly reference low-emission transport as a preferred option. The Kneipp Group vehicle fleet consists of late-model vehicles with newest technical standards. Emissions Waste Data validation Carbon dioxide emissions have been declining continuously since the first time they were measured, in 2006. Thanks to a variety of energy efficiency measures, consumption has been steadily reduced. That success is even greater, considering the quantity of finished goods produced has increased consistently. In 2010, the Kneipp Group more than halved carbon dioxide emissions per unit of finished product compared to 2006. The Kneipp Group is conscious of its responsibility to keep waste to a minimum to avoid polluting the environment. That is why we look for and select packaging for our products that is as environmentally friendly as possible. All of our packaging materials can be recycled by consumers via Germany’s “dual system,” or other local systems of collecting and recycling packaging waste. The Kneipp Group has implemented an environmental management system, certified according to ISO 14001, since 2006. The system is evaluated annually by an external auditor from the German Society for Quality Research on Plant Foods (DGQ). Part of the annual audit process involves evaluating and verifying the above mentioned data. CO2 Emissionen in Tonnen 2.500 2.000 1.500 1.000 500 0 2006 2007 CO2 (aus Gas) t 2008 CO2 (aus Strom) t 2009 2010 CO2 (aus Vertrieb und Poolfahrzeugen) CO2 emissions, in tonnes The aim is to achieve an absolute reduction in CO2 emissions of 40% compared to 2010 within one year. Waste produced as a by-product of the manufacturing process is collected and most of it forwarded to authorised and certified disposal companies for recycling. On-site visits to a majority of the waste management companies we deal with have assured us at Kneipp that our waste is processed responsibly. The amount of waste per unit of finished goods has declined slightly in recent years. CO2 Emission / Stück Fertigware (intern) [g/St.] 60 58 50 40 42 39 30 36 30 Environmental management system certificate 20 10 0 2006 2007 2008 2009 2010 CO2 emissions/unit of finished goods, internal [g/ unit] Waste volume/finished goods, internal [g/h] page 12 Verification of our carbon footprint in 2010 The Kneipp Group commissioned the company Climate Partner to independently verify the carbon dioxide emissions of all Kneipp locations in Germany, as well as of the company vehicle fleet. A copy of that report is provided in the Appendix. Why Climate Partner? To conduct the independent review, we were looking for a competent partner with a good deal of prior experience in analysing larger companies. Furthermore, we sought a partner who would be able to assist us in further developing our sustainability strategy. Climate Partner was founded in 2006. The company is headquartered in Munich. Climate Partner generates solutions for global climate change for more than 1,000 mostly large and medium-sized enterprises. The climate-change consultants are also TÜV-certified providers of IT solutions for carbon dioxide accounting and carbon offsets. Climate Partner works closely with environmental groups, and has members on various international committees. Additionally, unavoidable carbon dioxide emissions are offset by a Climate Partner-sponsored forest conservation project in Sofala, Mozambique. In the medium term, the Kneipp Group plans to offset unavoidable carbon dioxide emissions through projects such as these. Consequently, an initial step will be taken in 2012 to offset the emissions of our vehicle fleet (based on last year’s figures). Enter certificate number 116-50040-01121168 at www.climatepartner.com for detailed information. The certificate is included in the Appendix. Carbon offset project Envirotrade Ltd. cooperates with the government of Sofala Province, Gorongosa National Park, and the local community in Nhambita to run a forestry and reforestation programme in eastern Mozambique. The project aims to rehabilitate severely degraded forests, maintain sustainable living environments, and promote biodiversity. Reforestation activities result in carbon sinks, as the process of photosynthesis in growing trees binds carbon (CO2) while at the same time releasing oxygen (O2) into the environment. With an area of 11,744 hectares, the project has an annual reduction potential of about 100,000 tonnes of CO2. Besides carbon savings, the project also improves local socio-economic conditions. The sale of emission reduction certificates generates a regular source of income for the local population. The sustainability of this development project is ad- page 13 ditionally underscored by successful CCB certification. Other positive effects of the climate-change project include • • • • • • Significant increase in the income of local households Medium-term growth in regional commercial activities Increase in local food production due to greater land productivity and more efficient land use Increased sensitivity for responsible use of natural resources Special training programmes for women, resulting in greater gender equality Protection of endangered species thanks to educational campaigns and conservation of natural habitats The project is verified and validated by the Rainforest Alliance according to the following standards: Plan Vivo (ex-ante), CCBS Gold Level. Reforestation project in Sofala, Mozambique Responsibility for our employees Responsibility and values The Kneipp Group is a modern, globally active company informed by an honourable heritage, which operates production sites exclusively in Germany. Kneipp is committed to the code of conduct of parent company Paul Hartmann AG, which outlines basic ethical principles. Kneipp has also articulated a set of leadership guidelines developed in collaboration with all of our managers. It represents a binding framework, and expresses our understanding of what it means to lead. The leadership policy comprises the following guiding principles: • • • • • • • Managers provide leadership through objectives Managers are role models Managers assume and delegate responsibility with care Managers encourage responsible cooperation Managers communicate openly and inform staff in a targeted manner Managers create a work environment in which motivation, enthusiasm and performance can flourish Managers drive meaningful change and improvements With a comprehensive executive development programme, we aim to implement sustainable management principles in the next few years. High social standards As a member of the Federal Employers’ Association for the German Chemical Industry (BAVC), we offer our employees many benefits besides an attractive salary. Examples include our “demographic fund” and company pension plan to which the company contributes, thus augmenting employee remuneration packages with a variety of additional payments. We guarantee “equal pay for equal work,” and ensure compliance with environmental and safety standards. page 14 Our steadily growing applicant pool and negligible staff turnover underscore the company’s attractiveness as an employer. Flexible working time models We actively promote a healthy balance between work and family with flextime models to accommodate employee needs. More than 20% of our staff are employed under one of our various part-time work models. In addition, we offer paid and unpaid leave for childcare and eldercare. We make sure that overtime hours remain within acceptable limits, thus guaranteeing our employees have ample downtime. Cooperation based on trust Health management We promote partnership at work, and nurture an environment marked by a spirit of trust and cooperation. A positive working environment is important to us! As an equal opportunity employer, we select and promote applicants and employees based on their abilities and personal qualities – not based on gender, age or ethnic origin. Health is an important issue also inside the company. “Healthy living and working – naturally at Kneipp” is the motto of our systematic occupational health management scheme. Together with our employees, we explore areas needing improvement, and initiate action where appropriate. Fruit and mineral water, for example, is provided free of charge to all employees. In the event of instances of harassment or discrimination, we take effective and swift action to resolve conflicts. To this end, we employ a specially trained workplace harassment and conflict resolution consultant. Social activities such as holiday parties promote a positive environment – and are fun. We are committed to healthy workplace ergonomics, and offer employees financial aid for health-related courses. Various campaigns, including one on alcohol awareness, encourage healthy lifestyles. For a true Kneipp experience, employees are also invited to use our Kneipp hydrotherapy pools. Education, training, promotion With vocational training programmes as well as trainee and internship positions, we offer talented young people opportunities to qualify for a professional career. Our objective is to further develop the expertise of our employees in a targeted manner, which we accomplish in part by conducting training needs analyses on a regular basis. Target-setting linked to variable compensation is an established tool for encouraging management staff to focus on our strategy and for rewarding performance. Kneipp’s management structure is characterised by a climate of cooperation and flat hierarchies within an agile and transparent organisation. This flexible structure gives our employees the freedom to shape their own projects and ideas in a crossdisciplinary environment leading to useful and successful applications. “Success through dialogue” is the guiding principle behind our staff performance reviews, which are conducted with all employees – from executives to assembly-line workers. Kneipp employees participate in the company run in Würzburg Kneipp hydrotherapy pool in Hohestadt page 15 Accident prevention and safety At Kneipp, sustainability implies a commitment to occupational safety, health and environmental protection at every corporate level, because we believe every employee can actively contribute to this goal. That is why Kneipp implemented a comprehensive health, safety and environment (HSE) management system in 2002. The HSE management system is designed to ensure compliance with our corporate values, achieve continuous improvement of our business processes, and help avoid negative effects associated with our operations on the environment, workers and the community. All relevant aspects are monitored using KPIs and other metrics. Regular HSE site assessments are conducted by external auditors, and potential areas of improvement identified. Responsibility for HSE issues at Kneipp is clearly defined and delineated in an organisational chart. All employees involved receive training on a regular basis. An annual legal update keeps managers of relevant departments apprised of the latest legislation on this complex subject. As part of our HSE activities, Kneipp operates an emergency management system stipulating actions to be taken in every concei- Production in Hohestadt page 16 vable crisis scenario (fire, disaster, etc.). Kneipp is integrated into the HSE programme of parent company PAUL HARTMANN AG, and works very closely with Group HSE officers. Kneipp receives competent support on all HSE-related issues – both via one-on-one contact with experts and the Paul Hartmann intranet. As a member of the German chemical industry association VCI, Kneipp is also involved in the ICCA “Responsible Care” initiative, which drives continuous improvement in HSE performance, and open and transparent communication with stakeholders in the chemical industry. For more information, visit: www.responsiblecare.org. Social responsibility Social projects A genuine concern for people’s well-being and health was the core of Sebastian Kneipp’s philosophy, and continues to guide the Kneipp Group’s activities today. This applies not only to our range of consumer health care products; it is also expressed in our sponsorship of numerous social projects. Support for nursery schools that integrate the Kneipp philosophy As part of our “Kneipp Family” customer loyalty programme, two per cent of purchases made with the “Kneipp Family” card are donated to kindergartens and preschools that integrate the teachings of Sebastian Kneipp – and the five pillars of water, plants, exercise, nutrition and balance – in their daily curricula. Working with organisations that benefit the community For example, Kneipp invites bids from companies that give back to the community, including commissioning Mainfränkische Werkstätten GmbH, which employs physically disabled workers, to manufacture Kneipp gift boxes and displays, and to pack our products. This helps not only to provide jobs and social security to many people with physical or multiple disabilities; it also gives them a varied work environment where they can perform tasks suited to their abilities and needs. Kneipp kindergarten in Eisenberg page 17 Donations instead of giveaways Instead of distributing holiday gifts and other promotional items, every year, Kneipp donates an amount exceeding the cost of such giveaways. In 2011, for example, we supported projects for kids and teens with cancer by making a donation to the charitable organisation “Hilfe im Kampf gegen Krebs e.V.” at the University of Würzburg. In addition to supporting worthy causes, this approach is also kinder to the environment, thanks to more sparing use of natural resources (less energy, waste and emissions from transport). Appendix I: Climate Partner report I. GEGENSTAND DER PRÜFUNG Die Kneipp-Werke GmbH & Co. KG („Kneipp“) erstellte für den Zeitraum vom 1. Januar bis 31. Dezember 2010 auf Grundlage des Greenhouse Gas Protocol Corporate Accounting and Reporting Standards (GHG Protocol) den Carbon Footprint des Unternehmens. Die organisatorischen Systemgrenzen umfassten die Standorte Ochsenfurth/Ho-hestadt, Bad Wörishofen, Steinbachtal (Würzburg) und Heidingsfeld (Würzburg). Die operativen Systemgrenzen umfassten alle relevanten Emissionsquellen innerhalb der Kategorien Scope 1 und Scope 2. Hierzu zählten: Heizung (Erdgas) Fuhrpark (Diesel) Strom Kältemittel ¥ ¥ ¥ ¥ Verifizierung des Corporate Carbon Footprint 2010 Der Carbon Footprint wurde durch ClimatePartner hinsichtlich der grundlegenden Prinzipien und Anforderungen des GHG Protocols geprüft. II. Kneipp-Werke GmbH & Co. KG Januar 2012 ART UND UMFANG DER PRÜFUNG Die Prüfung erfolgte am 15. Dezember 2010 am Unternehmensstandort in Ochsenfurth/Hohestadt. Die Prüfung wurde so geplant und durchgeführt, dass ein hinreichend sicheres Urteil darüber abgegeben werden kann, ob der Carbon Footprint ein korrektes Bild der Treibhausgasemissionen des Unternehmens gibt und im Einklang mit den Richtlinien des GHG Protocols erstellt wurde. Die den Berechnungen zugrunde liegenden Verbrauchsdaten wurden hierzu unter Einbeziehung der Abrechnungsunterlagen der Energieversorger und Leasingpartner vollumfänglich überprüft. Zusätzlich wurden die Lieferverträge der Stromversorger einbezogen. III. ERGEBNIS DER PRÜFUNG Die Prüfung des Carbon Footprints hat zu keinen Einwänden geführt. Der Carbon Footprint der Kneipp-Werke GmbH & Co. KG gibt nach unserer Einschätzung ein realistisches und korrektes Bild der Treibhausgasemissionen des Unternehmens an den betrachteten Standorten in den Kategorien Scope 1 und Scope 2 für den Zeitraum vom 1. Januar bis 31. Dezember 2010. München, 5. Januar 2012 ClimatePartner Deutschland GmbH climatepartner.com | Munich | San Francisco | Athens | Tokyo | Vienna | Yerevan i.A. Dennis Uieß 1 ClimatePartner Deutschland GmbH | Ainmillerstr. 22 | D-80801 München | Steuernummer 143/125/20754 Telefon +49-89-1222875-0 | Telefax +49-89-1222875-29 | [email protected] | www.climatepartner.com Registergericht AG München HRB 169257 | Geschäftsführer Moritz Lehmkuhl page 18 Appendix II: Climate Partner certificate klimaneutral Urkunde Dieses Zertifikat bescheinigt die Kompensation von Treibhausgasen durch zusätzliche Klimaschutzmaßnahmen in Höhe von VERLIEHEN AN Kneipp-Werke FÜR DAS PROJEKT CO2-ÄQUIVALENTEN 240.000 kg Klimaneutraler Fuhrpark 1.1.2012 - 31.12.2012 UNTERSTÜTZTES PROJEKT Waldschutz, Sofala, Mosambik Zertifikatsnummer: 116-50040-0112-1168 www.climatepartner.com page 19 Imprint Published by Kneipp®-Werke Kneipp-Mittel-Zentrale GmbH & Co KG Würzburg Steinbachtal 43 97082 Würzburg www.kneipp.de Tel.: +49 (931) 8002 0 Fax: +49 (931) 8002 197 [email protected] Responsible for content Head of Communication Department Angela Kreipl [email protected] Tel.: +49 (931) 8002 0 Sustainability Officer Sascha Landgraf [email protected] Tel.: +49 (931) 8002 0 Image credit p. 10 AAK Aarhus Karlshamn AB page 20
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