Cleaning Products - Sanitation Canada

Transcription

Cleaning Products
For The Professional
Commercial
Health Care
Foodservice
Industrial
Hospitality
Cleaning Products
For The Professional
Marino Manufacturing Ltd.
59 Talman Court Concord, ON, Canada L4K 4L5
Tel: (905) 669-9949
Fax: (905) 669-5750
Toll Free U.S.A. and Canada: 1-800-265-6267
Website: www.marinomop.com
E-mail: [email protected]
13
16
EDUCATION
Musculoskeletal Disorders (MSD) – Injury
Prevention.
GREEN REPORT
24
IN THE FIELD
28
PEST CONTROL
A persistent problem.
Ontario Healthcare Housekeepers’ Association
celebrates 50 years.
The Weakest Link: The importance of supply
chain monitoring.
RECOGNITION
Avrum Morrow named to the Order of Canada.
contents
Volume 28, Number 5
MARCH / APRIL 2007
PROFILE
34 COMPANY
Wood Wyant Inc.
CLEAN 2007
43 CAN
Highlights of this year’s trade
64
HISTORY
Foundations of the
Canadian Sanitation
Supply Association. The
first of several parts delving
into the history of the
CSSA as it celebrates 50
years. (Page 38).
54
64
68
71
76
80
Unions have arrived in the cleaning industry.
20
32
16
www.sanitationcanada.com
on the cover
PROFESSIONAL HOUSEKEEPING
CAN CLEAN 2007
New Product Preview.
event.
44
50
GREEN CLEANING
How Green Can You Go?
INTERNET DIRECTORY
Link with the Industry’s Leaders.
NEW TECHNOLOGY
Floor-Cleaning technology breakthrough.
SPECIAL FEATURE
The Scope of Cleaning Science.
4 Sanitation Canada - MARCH / APRIL 2007
Educational Programs.
CAN CLEAN 2007
Exhibitor List and Floor plan.
84
HEALTHCARE HOUSEKEEPING
86
88
93
INSIDE ISSA
INDUSTRY NEWS
94
ADVERTISER’S INDEX
COMPANY PROFILE
Fresh Beginnings at Atlas-Graham Industries.
CAN CLEAN 2007
Clostridium difficile - One Tough Bug. It has become
a major challenge for environmental services personnel
trying to control the spread of this pathogen.
News from the ISSA.
News highlights from the industry.
INDUSTRY NEWS
McConnell-Spadafora - A National Approach.
Information hotline to contact advertisers in this issue.
Excellence Meets Clean
A Full Line
Manufacturer of
Commercial, Industrial
and Institutional
Cleaning Equipment
Minuteman International Inc.
111 S. Rohlwing Road Addison, IL 60101
Phone: 630-627-6900 Fax: 630-627-1130
www.minutemanintl.com
Work smarter…not harder.
Labor typically accounts for 70 to 90% of floor care operating costs. So, you need to
find cleaning equipment that will increase productivity and reduce total labor hours to
perform a task. It’s time to step up to a Chariot.
The Chariot surpasses the productivity by combining the speed of a ride-on, with the
flexibility and responsiveness of a walk-behind in complex cleaning environments, the
Chariot reduces fatigue by up to 50% over the course of a typical eight-hour shift.
The Chariot comes in six configurations to suit all of your floor cleaning needs,
including; a cylindrical scrubber, disk scrubber, vacuum, interim carpet cleaner,
burnisher and carpet extractor.
Increase your productivity through:
Greater floor coverage
Less operator fatigue
Increased maneuverability
INNOVATIVE EQUIPMENT SOLUTIONS
www.windsorind.com • 800-456-6649
Y
70%
CMY
B
C
M
Y
MY
CMY CMY
B
C
M
CMY
CPC System 4GS digital Version 1.4 SM 102 © 2002 Heidelberger Druckmaschinen AG
1
6
7
8
2C4
2M4
2Y4
70%
70%
CMY
B
C
M
Y
70%
CMY
B
C
M
Y
SLUR
CMY
B
C
M
Y
70%
CMY
B
C
M
Y
SLUR
CMY
B
C
M
Y
70%
CMY
B
C
M
Y
SLUR
CMY
B
C
M
Y
CMY
1B4
1C4
1M4
1Y4
70%
70%
CMY
B
C
M
Y
70%
CMY
B
C
M
Y
CM
CY
CMY
B
C
M
Y
70%
CMY
B
C
M
Y
MY
CMY CMY
B
C
M
1
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Sanitation Canada - MARCH / APRIL 2007 15
proven, is that in cities where wages
are higher, executives of cleaning firms
spend the majority of their time on
customer satisfaction or relationship
building. However, in cities with lower
wages and high turnover, almost half
executives’ time is spent on staffing issues, which takes away time and energy from focusing on the customer.
It is also significant to note that there
is less competition in unionized cities
and thus higher profit margins for the
successful contractors. This is due
largely to less account turnover and a
more satisfied customer. In many cities which are highly competitive, profit
margins are simply not high enough to
- Michael Berry directed the EPA’s indoor-air research program from 1985
to 1994. Since retirement for the EPA,
he has been a research professor at the
University of North Carolina at
Chapel Hill, where he’s written numerous articles related to business and the
environment, built environment, and
environmental science and management. He is also the author of Protecting the Built Environment: Cleaning
for Health, and serves as a consultant
to businesses and public institutions in
the evaluation of environmental-management strategies and policy.
866.627.6588
www.armstrongmanufacturing.com
A complete
line of certified,
environmentally
EcoLogo
preferred products.
M
It’s in all our hands.
green.
Keeping the environment
comprehensive cleaning objective;
planned, scheduled, systematic cleaning
coverage; the use of cleaning equipment
and technology that is tested and evaluated for effectiveness and safety; and,
most importantly, the focused and specialized training provided to the cleaners.
(6) Testing of Cleaning Technology. In recent years there have emerged
comprehensive programs for efficacy
testing of cleaning products and tech-
nologies. Examples of performance
testing are the Green Label Vacuuming Testing Program and evaluation of
carpet cleaning systems using X-ray
fluorescence (XRF) measurement of
soil removal for cleaning efficacy. Without testing and scientific documentation, cleaning products and technologies cannot be assessed in terms
of cleaning effectiveness or environmental suitability; but with it, they
can.
(7) The Language and Taxonomy
of Cleaning Science. For cleaning to
truly become a professional, sciencebased industry recognized by government, health organizations and other
critical constituents, the language of
cleaning science must be organized
in a systematic manner. This includes
cleaning terminology seen in its
proper hierarchy; terms agreed upon
or, if not, used as bases for debate;
thereafter published and accepted as
norms. Antiquated or deprecated
cleaning and maintenance terms
should be reviewed, assessed, rejuvenated, or rejected and replaced.
Cleaning for health, to be an
achievable goal, demands that our
industry have a firm foundation in
science. It is only through this process – of disciplined research, critical
peer review and open presentation –
that the cleaning industry will receive
the recognition it deserves as a science-based profession that is not only
focused upon, but able to provide, a
healthy indoor environment.
Something I have noted,
and I must admit has
not been scientifically
proven, is that in cities
where wages are higher,
executives of cleaning
firms spend the majority
of their time on customer satisfaction or
relationship building.
• Less need for quality control – the
cleaners are in the area sufficiently long
enough to know its requirements and
where problems occur, and how to
prevent them from happening.
• Less supervision – supervisors
can now be more productive in the
areas they need to be such as managing and working with the customer
instead of chasing around nightly to
replace staff or take care of various
staffing issues.
• Less account turnover – the above
factors lead to more satisfied clients
which leads to less account turnover
and the majority of account turnover
takes place due to a dissatisfied client
for service and not for price.
Something I have noted, and I must
admit has not been scientifically
provide the level of service and quality
programs needed in the industry.
I mentioned above the need for
the entire industry to be on the same
level playing field, or it will be a
tough market for a number of years,
as the unionized companies try and
compete with non-unionized companies. In Quebec, the industry is governed by wages established by the
provincial government by decree for
the cleaning industry. This generally
works to keep everyone at the same
level. The one difficulty is that it is
hard to control companies that subcontract their work.
It is important for companies to review their options in this rapidly changing market and remember this is one
of many cycles that occur in every industry and business. When the good
times get too good, companies get comfortable and the whole competitive
cycle starts again.
Continued From Page 81
Sig002 $[sn] $[SurfaceLetter]
$[screenruling]
$[ScreenSystem]
that sets forth those processes, procedures and supporting documentation
that are universally-recognized as the
hallmarks of a well-run and customerfocused building service contractor
(BSCs). In-house custodial operations
can also use the standard to benchmark
and set goals for internal improvement.
ISSA spearheaded the standard’s
creation, which was developed through
a true consensus-based effort which
brought together a group of organizations representing more than 100,000
professionals from the cleaning, facilities management and purchasing communities.
The standard, which is available for
download at www.issa.com/standard,
does not specify products or cleaning
techniques that must be used, but instead outlines five areas of best management practices believed to be the
cornerstones of a well-managed and
customer-centred cleaning organization: quality systems, service delivery,
human resources, health, safety and
environmental stewardship, and management commitment. Many of the elements can also apply to other service
areas within a facility, making it even
more widely valuable to facilities executives as a benchmarking and evaluation tool.
Many key facilities management
organizations have endorsed CIMS,
including the International Facilities
Management Association (IFMA),
which has shared the standard with
each of its North American Chapters.
ISSA representatives will be speaking
at multiple IFMA chapter events
throughout 2007, as well as other industry events, to help facility managers better understand CIMS and how
it can be used to identify quality service providers. For a list of upcoming
CIMS
presentations,
visit
Labor typically accounts for 70 to 90% of floor care operating costs. So, you need to
find cleaning equipment that will increase productivity and reduce total labor hours to
perform a task. It’s time to step up to a Chariot.
The Chariot surpasses the productivity by combining the speed of a ride-on, with the
flexibility and responsiveness of a walk-behind in complex cleaning environments, the
Chariot reduces fatigue by up to 50% over the course of a typical eight-hour shift.
SanCan96Pg
including; a cylindrical scrubber, disk scrubber, vacuum, interim carpet cleaner,
burnisher and carpet extractor.
Increase your productivity through:
44579SanCan96Pg
Greater floor coverage
Less operator fatigue
Increased maneuverability
INNOVATIVE EQUIPMENT SOLUTIONS
www.windsorind.com • 800-456-6649
www.issa.com/standard.
“We are happy to hear that some
facilities are already requiring compliance with CIMS in their bid specifications,” Wagner said. “And we are
also working on tools that can help
contract specifiers easily integrate the
standard’s key elements into their
2Y4
70%
70%
CMY
B
C
M
Y
70%
CMY
B
25
26
C
M
Y
SLUR
I
ISSA has selected 24 building
service contractors and in-house
cleaning departments, from the
United States and Canada, to participate in the Cleaning Industry
Management Standard (CIMS)
Certification Case Study Program.
The 24 organizations that have been
selected will be the first to undergo individual assessments in hopes of becoming certified to the cleaning industry’s
new consensus-based management
Standard. ISSA will then promote those
organizations who achieve certification
in specialized marketing case studies,
targeting the purchasing and facilities
management communities.
“We are pleased with the overwhelming interest we have received
from organizations of all sizes regarding the Case Study Program,” said Dan
Wagner, ISSA Standards Development
manager. “Plus, despite the fact that
certification is not currently available
beyond the selected case studies, we are
already receiving applications from
groups who want to be first to certify
once we officially open the program to
the industry in general this fall.”
The organizations selected to participate in the CIMS Certification Case
Study Program represent a cross-section of various sized organizations and
geographic locations. Participants range
from having as few as 20 full-time
equivalents (FTEs) to 5000 FTEs, and
service a broad spectrum of facility
types.
ISSA/INTERCLEAN®
NORTH AMERICA 2008
MOVES TO LAS VEGAS
I
In response to member requests for a 2008 venue
change, ISSA is pleased to announce it has secured the Las
Vegas Convention Centre in
Las Vegas, NV, for ISSA/
INTERCLEAN® North America
2008. The exhibit dates will be Tues.
Sep. 9 through Thurs. Sep. 11.
“Our members spoke and we listened,” said ISSA Executive Director, John Garfinkel. “While it is rare
to change venues this close to an
event, we learned of an opportunity
that would satisfy our attendees’ and
exhibitors’ needs; we were fortunate
to negotiate a favourable move to a
location where we have a strong
track record.”
Historically, ISSA/INTERCLEAN North America breaks attendance records when it is held in
Las Vegas, and ISSA estimates the
2008 move will increase attendance
by between 2500 and 3000. In addition, the venue change will give
attendees more extensive travel and
accommodation options while ex-
CMY
27
3/16/06
6:44 PM
B
C
M
Y
70%
CMY
B
C
M
Y
SLUR
CMY
28
29
C
30
Natural
skincare for
industry.
hibitors will experience operational
cost savings in many key areas, including labour and drayage.
With this most recent round of
negotiations,
the
ISSA/
INTERCLEAN North America
trade show is also in the unique position of being able to frequent Las
Vegas every other year, beginning
in 2011 – fulfilling another request
from both attendees and exhibitors.
In the alternate years, the show will
rotate between Chicago, Ill., and
Orlando, Fla.
ISSA books trade show venues 10
years in advance with varying contractual commitments. For a list of
future North America dates as well
as other upcoming ISSA/
INTERCLEAN events around the
world, visit www.issa.com.
This year’s show ISSA/
2007 will take place in Orlando,
Fla., Oct. 23 to 26. Hotel registration and educational conference details will be available in
early April.
“Our intent was to select organizations that can help us understand how
CIMS can be implemented in small to
very large organizations, as well as in
different facility service settings,”
Wagner said. Those selected include
schools, universities and BSCs who
service commercial, industrial, health
care and public facilities.
Case study participants include:
• Bee-Clean Building Maintenance,
Edmonton, Alta.
• Better Business Cleaning Inc.,
Louisville, CO.
• Horizon Services Corporation,
East Hartford, CT.
• IBS Services Group, New York,
NY.
• IH Services, Greenville, SC.
• KIMCO Corp., Norridge, IL.
• K-Tech Kleening Systems,
Weston, WI.
• Magic Touch Cleaning, Lee’s
Summit, MO.
• McFarland Hanson Inc., Anoka,
MN.
• Mid-American Cleaning Contractors, Columbus, OH.
• Omni
Facility
Services,
Southfield, MI.
• P & R Enterprises, Falls Church,
VA.
• Pacific Building Care, Irvine, CA.
• Portland Habilitation Center,
Portland, OR.
• Pro Clean Building Maintenance,
Altamonte Springs, FL.
• Rhino Cleaning Company, Read-
Recognized worldwide for its beauty, the
vibrant and strong sunflower is an important
source of essential oils – and a
key ingredient in the new
Deb Naturelle™
range of skincare
for the industrial
market.
ing, PA.
• Riverside Local School District,
Painesville, OH.
• Scarlet and Gray Cleaning Service, Cincinnati, OH.
• ServiceForce USA, LLC, Dulles,
VA.
• UNICCO, Newton, MA.
• University of Guelph, Guelph,
Ont.
• University of Michigan, Ann Arbor, MI.
• Varsity Contractors, Pocatello, ID.
• Vonachen Services Inc., Peoria, IL.
To become certified to the standard,
applicants must submit written documentation supporting their compliance
with the requirements described in the
five key sections. An ISSA-accredited,
third-party assessor will then conduct
an on-site review of the applicant’s systems, processes and documentation to
ensure compliance. To achieve certification, an organization must meet 100
per cent of the mandatory elements and
60 per cent of the recommended elements, per section.
Organizations interested in pursuing certification when it is made available to the industry-at-large this fall are
encouraged to submit an application as
soon as possible. Applications are available at www.issa.com/standard. The
CIMS Certification Guide, which helps
organizations better understand what
is required to comply with the standard is also available.
CIMS is a management framework
Deb Naturelle™ Sunflower Heavy Duty Hand
Cleanser is one of the best oil and grease
removers on the market. Solvent free, featuring
unique sunflower technology, essential oils, and
natural cornmeal scrubbers that make light work
of heavy duty cleansing.
With its rainforest fresh fragrance, Deb
Naturelle™ Hair & Body Shampoo contains a
unique blend of surfactants for enhanced cleansing
power and a luxurious lather.
Deb Naturelle™ Universal Cream
with allantoin, shea butter,
and glycerine moisturizes
and protects the skin
from day-to-day and
industrial irritants.
For today’s industrial market, it’s a natural choice.
Call Deb Canada today at:
1-888-332-7627 or visit www.debcanada.com
™
Deb Canada 42 Thompson Road, Waterford, ON N0E 1Y0
Patents Pending
PROOF DATE
OP NAME
Tue Mar 20 2007 14:34:56
Black
Yellow
Magenta
Cyan
B
Page 1
ISSA SELECTS CLEANING
INDUSTRY MANAGEMENT STANDARD
CASE STUDY PARTICIPANTS
contract qualifications.”
For more information regarding the
standard or to learn how you can incorporate its elements in your own
cleaning specifications, contact Dan
Wagner at [email protected], (847) 9820800 or 1-800-225-4772 (North
America).
$[screenruling]
2M4
7373 N. Lincoln Ave.
Lincolnwood, IL 60712-1799
Tel: (847) 982-0800
Toll Free: 1-800-225-4772
Fax: (847) 982-0819
Web: www.issa.com
The Chariot comes in six configurations to suit all of your floor cleaning needs,
$[ScreenSystem]
2C4
special feature
Work smarter…not harder.
]
2B4
2
24
39456NaturellePg31
$[PageFileName
CMY
CPC System 4GS digital Version 1.4 SM 102 © 2002 Heidelberger Druckmaschinen AG
5
2B4
2
M
professional housekeeping
C
effective cleaning program includes the
following quality-management components: process identification, evaluation
and continuous improvement; management by fact and knowledge for improvement; structured problem solving; effective communication at all levels; valuing human resources;
benchmarking and performance measurement; and quality tools and technology. The effectiveness of the cleaning
program resides in a well-defined and
B
is probably the first disadvantage that
will come from this new environment
and many companies will fight it and
will not survive the new management
style necessary or the costs involved.
It is important to note that the union drives, such as the one currently
going on by Service Employees International Union (SEIU), are very wellfunded and bring dozens of union organizers into the target city for as much
as a year. If you have been following
CMY
five years – before the cleaning industry can catch up to the delicate balance
between higher wages and the higher
productivity necessary to pay the increased wages. I would venture to say
that increases in wages do not automatically translate into higher costs, as one
would assume.
My experience in other cities is that
companies get smarter on how they
perform their services and those that
don’t get sharper, don’t survive. This
CY
the media in the last year, you will see
that they have been very successful in
these types of drives in many other
markets.
I noted above that some companies
have signed collective agreements with
unions, but these have been with unions other than SEIU. They believe
that other unions still represent the best
interest of the workers and also understand the need to work in the best interests of the client. Generally, these
companies have experience in other
markets and understand the benefit of
all sides working together and not having an adversarial relationship.
It has been my experience that
higher wages can benefit both the contractor and the employee. Obviously,
the employee makes more money and
CM
It is going to take time –
probablyfive years –
before the cleaning
industry can catch up to
the delicate balance
between higher wages
and the higher
productivity necessary
to pay the increased
wages.
Y
perhaps receives health benefits, but
what about the employer or contractor? The major benefits for them include the following:
• Less turnover of staff – higher
wages create a more stable labour force
and reduced turnover.
• Less training – with less turnover
there is a need for less training and, even
better, there is an incentive to train,
which has not been the case in the past
due to turnover.
• A more satisfied employee – this
alone creates more productivity as
employees spend more time working
and less time complaining about working conditions.
M
C
44579SanCan96Pg
SanCan96Pg
Sig002 $[sn] $[SurfaceLetter]
$[screenruling]
$[ScreenSystem]
2%
5%
10%
20%
30%
40%
50%
60%
70%
80%
90%
95%
98%
100%
2%
5%
10%
20%
30%
40%
50%
60%
70%
80%
90%
95%
98%
100%
2%
5%
10%
20%
30%
40%
50%
60%
70%
80%
90%
95%
98%
100%
2%
5%
10%
20%
30%
40%
50%
60%
70%
80%
90%
95%
98%
100%
APPROVED BY
R
E
T
A
I
N
TRADE LITHO LIMITED
Unions
Are Here
By W.S (BILL) GARLAND,
Senior Partner, Daniels Associates Inc.
M
Much has changed in a
few short months in the
cleaning industry in
Toronto. Historically,
in the office-building sector, contracts
have been organized by the unions on
a building by building basis.These are
primarily the larger properties in the
downtown core or on the subway lines
where they are easy to organize. In
other sectors, such as health care and
education, the contractors have assumed existing
workers and unions.
Interestingly
under the Employment Standards
Act and the Labour
Relations Act,
there is no obligation for contractors to assume an
existing bargaining unit or union,
but only to offer
the employees similar wages and conditions of work.
In previous articles, I have written
on the benefits of higher wages in the
cleaning industry based on my experience in other heavily unionized markets such as San Francisco, Chicago,
New York and Montreal. Although
some of these relationships can be
adversarial, I think in the proper environment they can be a win-win for
both sides.
In the past six months, I have noted
that collective agreements are being
signed voluntarily by a couple of contractors for all of their accounts on a
city-wide basis because they understand
the benefits of paying higher wages and
benefits. Many would disagree with
this, but the days of plentiful, cheap
labour are diminishing, and the higher
wages can be justified but do present
Interestingly under the
Employment Standards Act and the
Labour Relations Act, there is no
obligation for contractors to
assume an existing bargaining
unit or union, but only to offer the
employees similar wages and
conditions of work.
Bill Garland is a senior partner in Daniels
Associates Inc., a company that is an
innovator in Computer Workloading as
well as providing consultation to the
housekeeping industry. The company has
offices at 31 Progress Ave., Unit 216,
Scarborough, Ont. M1P 4S6. Tel: (416)
291-6022. The company also offers
educational seminars and training aids.
new challenges for the contractor.
In order for these changes in the
marketplace to be successful, there are
two major conditions: the rest of the
industry must be at the same level and
the wages in the collective agreement
must be able to be borne by the managers and owners of real estate without significant burden.
It is going to take time – probably
Continued On Page 14
five years – before the cleaning industry can catch up to the delicate balance
between higher wages and the higher
productivity necessary to pay the increased wages. I would venture to say
that increases in wages do not automatically translate into higher costs, as one
would assume.
My experience in other cities is that
companies get smarter on how they
perform their services and those that
don’t get sharper, don’t survive. This
is probably the first disadvantage that
will come from this new environment
and many companies will fight it and
will not survive the new management
style necessary or the costs involved.
It is important to note that the union drives, such as the one currently
going on by Service Employees International Union (SEIU), are very wellfunded and bring dozens of union organizers into the target city for as much
as a year. If you have been following
the media in the last year, you will see
that they have been very successful in
these types of drives in many other
markets.
I noted above that some companies
have signed collective agreements with
unions, but these have been with unions other than SEIU. They believe
that other unions still represent the best
interest of the workers and also understand the need to work in the best interests of the client. Generally, these
companies have experience in other
markets and understand the benefit of
all sides working together and not having an adversarial relationship.
It has been my experience that
higher wages can benefit both the contractor and the employee. Obviously,
the employee makes more money and
It is going to take time –
probablyfive years –
before the cleaning
industry can catch up to
the delicate balance
between higher wages
and the higher
productivity necessary
to pay the increased
wages.
perhaps receives health benefits, but
what about the employer or contractor? The major benefits for them include the following:
• Less turnover of staff – higher
wages create a more stable labour force
and reduced turnover.
• Less training – with less turnover
there is a need for less training and, even
better, there is an incentive to train,
which has not been the case in the past
due to turnover.
• A more satisfied employee – this
alone creates more productivity as
employees spend more time working
and less time complaining about working conditions.
• Less need for quality control – the
cleaners are in the area sufficiently long
enough to know its requirements and
where problems occur, and how to
prevent them from happening.
• Less supervision – supervisors
can now be more productive in the
areas they need to be such as managing and working with the customer
instead of chasing around nightly to
replace staff or take care of various
staffing issues.
• Less account turnover – the above
factors lead to more satisfied clients
which leads to less account turnover
and the majority of account turnover
takes place due to a dissatisfied client
for service and not for price.
Something I have noted, and I must
admit has not been scientifically
provide the level of service and quality
programs needed in the industry.
I mentioned above the need for
the entire industry to be on the same
level playing field, or it will be a
tough market for a number of years,
as the unionized companies try and
compete with non-unionized companies. In Quebec, the industry is governed by wages established by the
provincial government by decree for
the cleaning industry. This generally
works to keep everyone at the same
level. The one difficulty is that it is
hard to control companies that subcontract their work.
It is important for companies to review their options in this rapidly changing market and remember this is one
of many cycles that occur in every industry and business. When the good
times get too good, companies get comfortable and the whole competitive
cycle starts again.
Something I have noted,
and I must admit has
not been scientifically
proven, is that in cities
where wages are higher,
executives of cleaning
firms spend the majority
of their time on customer satisfaction or
relationship building.
proven, is that in cities where wages
are higher, executives of cleaning firms
spend the majority of their time on
customer satisfaction or relationship
building. However, in cities with lower
wages and high turnover, almost half
executives’ time is spent on staffing issues, which takes away time and energy from focusing on the customer.
It is also significant to note that there
is less competition in unionized cities
and thus higher profit margins for the
successful contractors. This is due
largely to less account turnover and a
more satisfied customer. In many cities which are highly competitive, profit
margins are simply not high enough to
education
Musculoskeletal
Disorders (MSD) –
Injury Prevention
hospital-wide MSD prevention program. We were surprised to learn that
more than 50 per cent of work-related
lost-time injuries in the Ontario Health
Care and Community Service Sector
resulted from MSD injuries. This in-
uted to the disorder’s development, or
aggravated a pre-existing condition.”
MSD relates to various workplace
risk factors, including, but not limited
to:
• Repetitive, forceful or prolonged
formation was reported by the Workers Safety and Insurance Board (WSIB).
The Occupational Health and Safety
Council of Ontario (OHSCO) defines
MSD as “injuries and disorders of the
musculoskeletal system where exposure to various risk factors present in
the workplace may have either contrib-
exertions;
• Frequent or heavy lifting, pushing or pulling, or carrying of objects;
• Fixed or awkward work postures;
• Contact stress;
• Local or whole-body vibration;
• Cold temperatures;
By KEITH SOPHA,
Director of Membership and Education,
Canadian Association of
Environmental Management (CAEM)
Manager of Housekeeping/Linen/Space,
Homewood Health Centre,
Guelph, Ont.
U
Under the Occupational Health and Safety
Act (OHSA) a person
or corporation must be
able to prove that every
reasonable precaution was taken under
the circumstances to protect the health
and safety of a worker.
In 2003, Homewood Health Centre’s Occupational Health and Safety
Committee contacted the Ontario
Safety Association for Community &
Healthcare (OSACH) and requested a
safety audit.
The outcome of the audit would
form the basis of Homewood Health
Centre’s health and safety action plan.
One of the recommendations from
the OSACH audit was to implement a
education
• Work organization (e.g. workrecovery cycles, task variability and
work rate).
The document goes on to say “MSD
are injuries and disorders of the musculoskeletal system, which includes the
muscles, tendons, tendon sheaths,
nerves, bursa, blood vessels, joints and
ligaments.”
In order to demonstrate due diligence, supervisors or managers must
consistently show that they are taking
every reasonable precaution under the
circumstances to protect the employee.
Protection from MSD must be included
in this responsibility.
All employees within an organization should be made aware of any
MSD-related risks associated with all
functions and tasks within their roles
and responsibilities. They must also be
instructed on how to prevent incidents
of MSD.
A competent supervisor should hold
regular discussions with workers on an
individual or group basis reinforcing
due diligence, if documented evidence
of such activities exist.
Homewood Health Centre implemented a MSD program, which provides guidelines for all managers and
supervisors to demonstrate competency and ensure due diligence.
In addition to the hospital plan, the
housekeeping
department
at
Homewood Health Centre created an
MSD prevention program applicable to
the type of work, tasks and physical
demands of the housekeeping jobs.
The program was developed in partnership with Grand River Physiotherapy and included a complete review of each housekeeping task, equipment and tools. We evaluated the application of each procedure and use of
our tools, and included all tasks and
functions.
This was the foundation of our departmental MSD prevention process as
it was important that Hilary
Stonehouse, a Certified Physiotherapist
from Grand River Physiotherapy, be
familiar with the work our housekeeping staff do.
Once Hilary was familiar with the
type of work, the equipment and how
staff use it, the departmental MSD prevention training plan was developed.
The goal of creating an MSD prevention training plan was not to create
a plan that only covered the ergonomic
use of the equipment and tools. We felt
confident that we had provided reasonable ergonomic training in the past and
knew that we improved the work environment by purchasing equipment
Environmental Management
2007 Annual Conference
September 23 - 25, 2007
The Village at Blue Mountain
Conference Centre, Blue Mountain Resort,
Collingwood, Ontario
For more information, visit the Canadian Association of Environmental Management web site at www.thecanadiangroup.com/caha or e-mail
[email protected].
that made the job physically less demanding for all.
The MSD prevention training plan
included the following six modules:
1. Healthy Nutritional Choices/Introduction to Fitness and Health
- Guidelines for weight control/diet
- Energy balance/input and output
- Body mass index/determining
weight status
- Cardiovascular conditioning and
strengthening
- Heart rate monitoring
- Preparing for conditioning
2. Breathing and Stretching
- Relaxation breathing exercise
- Warm up, ongoing and after activity/work
3. Lumbar Stability/Anatomy of the
Lower Back
- Posture
- Core stability/abdominal strengthening
- Pathology/condition of the back
- Discs
- Muscles
- Mechanics
4. Neck and Shoulder Strengthening
/ Stretches
- Exercise and use of therapy band
- Practice sessions
5. Applying Stretching and Strengthening to the Job/Ergonomics
- Fitting the tool to the person
- Proper use of the tool by the person
- What to strengthen to do the job
and prevent injury
6. Putting Exercise Into the
Workplace
- Overview of lessons learned
- Celebration
When we announced the training
plan to the housekeeping staff, there
was a sense of apprehension. Some staff
felt that the training plan was “too little, too late.” They expressed concern
that they have been doing physically
demanding tasks for several years and
because they were getting older, “the
damage was done.”
What was unique about our new
training plan was the fact that all employees were given the opportunity to
learn how to prevent MSD injuries by
understanding what part of the anatomy to strengthen in
order to protect themselves from further harm.
We provided the staff with the knowledge required to set
a personal MSD preventative plan and encouraged them to
take personal responsibility for their well-being by applying lessons learned on a regular basis – at home and at work.
The training program was mandatory, scheduled at a convenient time so all staff could attend, and was designed to
ensure all participants had fun.
In keeping with the OHSA regulations, the program was
clearly documented, which included an attendance sign-in
process and a record of employee participation.
green report
A Persistent
Problem
S
By SCOTT McDOUGALL,
President and C.E.O.,
Environmental Choice Program
Scott McDougall is a biologist by education
and has devoted his career to management
and marketing in the environmental field.
Some issues in our industry come and go just
like the seasons. Love
‘em or hate ‘em, they’ll
be back. A few years
back, for instance, ergonomic cleaning tools and equipment
seemed to be on everyone’s mind. Debates about the effectiveness of Day
Cleaning and its future impact on the
future of the industry also glides on and
off centre stage.
Other issues, although they may not
always be on the front page of industry trade publications, are eternal. The
more directly an issue connects with
core universal values – notably health,
children and money – the more likely
they’ll be an industry constant. Let’s
look at one of these – the ongoing problem of improving indoor air quality
(IAQ), especially in schools.
According to the Asthma Society of
Canada, more than half a million
school-age children in Canada have
asthma or have had at least one asthma
attack. The Society also reports that
childhood asthma is the most common
long-term respiratory disease and acContinued On Page 22
the tradition continues....
In 1922, 27 year old Geoffrey Hutchence Wood began selling products to help companies improve the
health of employees by reducing cross-contamination. Over the next 85 years, from humble beginnings, the
G.H. Wood Company with its slogan ‘Sanitation for the Nation’ became a Canadian icon in the sanitary maintenance
industry. In 2007, Wood Wyant continues to be a leader in helping companies ‘clean for health’ for the benefit of
both workers and the environment. Training, superior products and environmental responsibility are what made
G.H. Wood famous - and are the cornerstones continually being built upon. With 85 years of experience
providing Sanitation Solutions to our valued customers, ‘cleaning for health’ is as easy as choosing Wood Wyant.
Wood Wyant – The Experts in Sanitation Solutions www.woodwyant.com 1.800.361.7691
1922 -2007
green report
counts for more hospitalizations than
any other chronic health issue.
The problem is even more prevalent
in the United States, where the U.S.
Environmental Protection Agency
(EPA) estimates that 6.3 million children are afflicted by the disease. In
2000, EPA reported that some 14
million school days were missed each
year because of asthma. And some
studies indicate that asthma attacks
among school-age children in Chicago are up nearly 160 per cent since
1980.
Must this be an eternal challenge
for the cleaning community? Can’t
we find a final answer?
It appears that environmental conditions, many relating to the structure of the school itself, are at the
top of the list of threats to IAQ. For
instance, many schools in North
America are plagued with mould
growth, often the result of water
leaks that have not been attended to
or properly corrected.
Along with this, the presence of
insects and pests such as cockroaches,
as well as the pesticides used to eradicate them, can trigger an asthma attack.
Inadequate HVAC systems are another
factor, as are the conventional cleaning products used to maintain many
facilities.
Building an IAQ-Management System
However, we are seeing school districts successfully address poor IAQ
problems, and some have made remarkable progress. For instance, the Portland, Oreg., school system developed
an IAQ-management system a few
years ago. The system provides school
administrators and facility managers
with information so that they can easily monitor IAQ. It also gives them
procedures to incorporate so that they
can respond to problems as soon as
they are detected.
The EPA says that from 2004 to
2006, the Portland district showed a 43
per cent decrease in the number of IAQ
complaints. Because of this, the EPA
awarded the district its Indoor Air
Quality Tools for School 2006 Excellence Award.
This shows what can be done when
parents, teachers and school administrators unite and decide to find ways
to eradicate the problems that harm
IAQ. But the American Federation of
Teachers (AFT) warns, in a recent report, that too few school districts are
addressing the problem of poor IAQ,
and fewer still are doing so as decisively
as Portland.
“Unhealthy school conditions make
it difficult for students to concentrate,
teachers to teach, and for school staff
to do their jobs,” says the report. “Such
conditions lead to lower student attendance, and reduced teacher and staff retention at a time when [increased] testing requirements make attendance
more important than ever and
retain[ing] good teachers is viewed as a
key ingredient in raising student
achievement.”
Recommendations to
Make Schools Healthy
The Asthma Society of Canada has
developed and made available an
asthma-awareness program that ad-
dresses some of the IAQ problems triggering asthma and what parents, teachers, school administrators and health
officials can do about the problems.
Similarly, the AFT has made several
recommendations that parents, teachers and school officials can follow to
improve IAQ in North American
schools, and it has offered specific steps
the cleaning industry can take to make
schools healthier. For instance, among
the recommendations:
• Parents and teachers should work
with government officials to help them
realize a problem exists and that it will
require increased levels of funding and
assistance to renovate, build and modernize schools.
• Officials should develop a “learning environment index” that would
help identify conditions that contribute to increased student achievement
and require schools that fail to make
adequate progress in improving IAQ
to take steps to improve their results.
• Government bodies should develop and enforce environmental and
safety inspections of school buildings,
and schools should be inspected while
classes are in session.
• Governments should provide
guidelines for schools on “best practices” to clean, operate and maintain
healthy facilities. This would also address the implementation of pest-management systems that minimize the use
of chemicals and pesticides.
Cleaning Under Greater Scrutiny
Based on recommendations like
those described above, school and government officials are focusing on the
way schools are cleaned, including who
does the cleaning, and what chemicals
and products are employed to perform
cleaning tasks.
According to an April 2006 study,
U.S. school districts spent 7.8 per cent
of their budgets on cleaning and maintenance in 2006. Although this is up
slightly from the previous year, the
long-term trend shows districts spending less on cleaning in years to come.
In fact, in 1997, schools were spending
nearly 10 per cent of their operating
budget on school cleaning, which is an
indication of the decline.
In an attempt to cut costs and possibly improve cleaning and maintenance,
some school districts have outsourced
their cleaning to private companies. It
appears that in some situations,
outsourcing has been successful in saving money, improving the appearance
of schools and, more importantly, making them healthier.
However, it does not always work.
There are some school districts that
have outsourced their cleaning but after two or three years decided to terminate their contracts and return to inhouse operations. Either the quality of
service was inadequate or the cost sav-
ings the districts were hoping for, simply never materialized.
Whether districts decide to
outsource or hire their own cleaning
crews, a significant step that can be
implemented to improve IAQ and reduce asthma attacks is to transfer from
conventional to certified environmentally preferable cleaning products.
Many school districts around North
America are now requiring the use of
Green cleaning products because they
have been proven to reduce cleaning’s
impact on IAQ, health and the environment. Additionally, because of new
technologies, they do this effectively
and cost efficiently.
Indeed, in many situations, switching to environmentally preferable
cleaning products can actually improve
funding for school districts. In many
areas of North America, schools receive
funding based on student attendance.
If attendance goes up because the Green
cleaning products have helped reduce
the number of asthma attacks and other
health problems, schools’ budgets are
increased. This, in turn, allows more
funds to be available to improve learning and make schools even healthier
facilities – synergy at its best.
MUSCULOSKELETAL DISORDERS
Once the first six modules were
complete, follow-up sessions were
held to ensure all staff attended each
of the six modules.
Each time a new procedure or
task is established, all employees
must be aware of any MSD-related
risks and all new employees need to
be instructed on the MSD risks associated with the job.
The Homewood Health Centre
MSD program requires all managers and supervisors to report MSD
prevention activities within their
area of responsibility by September of each year.
The housekeeping department
meets regularly and has MSD review as a standing agenda item.
Staff demonstrate stretching and
strengthening exercises at each of
these meetings and, of course, each
MSD prevention activity is documented.
As per our hospital plan we
document our MSD activities annually and sent them to our Occupational Health and Safety
Committee for review.
The success of our Housekeeping MSD prevention training was
a result of contracting the appropriate expert to conduct the training, making attendance mandatory, designing it to meet the requirements of the job and the individual, ensuring the training activities were FUN, and celebrating the success of the program and
documentation.
in the field
Ontario Health-Care
Housekeepers’ Association
Celebrating 50 Years of Progressive Service
I
It was November 1957 in the
City of Toronto, when over 100
housekeepers attended a housekeeping “Institute.” This group
of men and women recognized
and expressed the need to form
an organized housekeeping body to
provide and promote opportunities for
professional development, among
other things. So firm was their conviction that they appointed a committee
before the end of the session to determine how it could be achieved. After
several meetings and with the assistance
of the O.H.A., the Housekeeping section of the O.H.A. was established,
which set the stage for growth and development.1
In five years the housekeeping section became an autonomous Association known as the “Ontario Hospital
Housekeepers’ Association” (OHHA).
Its members paid dues and the OHHA,
initially working with the Ontario
Hospital Association, offered programs
and courses for professional development. Since its inception, the OHHA
has evolved and progressed beyond the
scope first envisioned by its founders
and always adhered to its fundamental
objectives:
• To foster and promote harmony
and cooperation amongst its members.
• Collect and disseminate information, and current data on new improved techniques and equipment in
the Housekeeping/Environmental Industry.
• To encourage, arrange and promote educational programs for and on
behalf of the Association members for
the advancement of the Housekeeping/
Environmental professional in the interest of improved customer care.2
Now, 50 years later, we are known
as the “Ontario Healthcare Housekeepers’ Association,” serving our members,
patients of acute and chronic continuing care and residents of long-term care
by providing professional development
courses and programs for our members
and front line workers in the health
care cleaning and environmental field.
This is the OHHA’s 50th year of
involvement, progress and service. The
founding members would be proud of
the endeavours undertaken by their
colleagues since the establishment of
our Association:
• Certification process (the Professional Healthcare Housekeeper, PHH)
using a point system criteria for education, work experience and professional
development courses.
• Professional development courses
green
The smart clean.
You probably know that greening your facility makes sense. But why should you choose
Pro•Link EcoPro? The best reason is because you are unlikely to find another source that can
offer you such a complete green program that includes products, information and training.
Avoid the hassle and cost of buying products from a host of different manufacturers.
A full spectrum of EcoLogo™ certified
products for every part of your operation:
Hard Surface Cleaners
Floor Finishes and Strippers
Odour Neutralizers and Bathroom Cleaners
Hand Cleaners
Call your Pro•Link distributor today or contact us.
EcoPro products are available exclusively
at the following Canadian Pro•Link distributors:
Alberta
www.ecoprocanada.com
Classic Cleaning Supplies Ltd.
Calgary, 403-250-2346
1-613-722-0798 | Ottawa, ON, Canada
Saniworks Ltd.
Calgary, 403-243-0122
Ontario
Manitoba
Capital Cleaning Solutions
Ottawa, 613-747-7077
CG Cleaning Solutions
Toronto, 416-633-4449
Quebec
Easy Way Cleaning Products Ltd.
Woodstock, 519-537-7711
Glen Martin Limited
Barrie, 705-721-8800
Distributon PRO.SAN
Anjou, 514-356-8889
Humphrey Sanitation Supplies Ltd.
Thunder Bay, 807-683-3291
International Supply Systems Inc.
Windsor, 519-973-9299
Les Produits Sanitaires Lépine Inc.
Chicoutimi, 418-545-0794
Reliable Maintenance Products
Sudbury, 705-675-5281
SDG Cleaning Solutions
Cornwall, 613-938-3871
Sydco Sanitary Supplies Inc.
St Laurent, 514-956-0000
Tennier Absorbent Products Ltd.
Hamilton, 905-522-5756
Underwood’s Chemical Ltd.
Ajax, 905-619-1100
Five-L Equipment Ltd.
Winnipeg 204-667-8820
New B runswick
Nova Scotia
Newfoundland
Whisco Limited.
Fredericton, 506-458-9490
Janitor’s Market Inc.
Dartmouth, 902-468-8082
Rockwater Professional Products
Mont Pearl, 709-745-7625
in the field
in Housekeeping Methodology, Laundry/Linen Technology, and Infection
Prevention and Control. Healthcare
institutions continue to restructure and
face ongoing challenges with respect to
offering quality care. This ever-changing environment is presenting unprecedented opportunities and challenges to
the workforce to keep skills and knowledge current and to enhance career options. These correspondent courses are
offered on a continuous intake basis.
• Environmental Services-A Course
for Front Line Staff. In response to the
demand for frontline worker education, the Members of the OHHA have
developed the Environmental Services
Front Line Staff Course. This nonmanagerial course will help staff achieve
professionalism and assist them to better understand their position in the
work environment.
• Spring professional development
seminar sessions held at the annual
CSSA ‘Can Clean’ show.
• Fall seminar session at the annual
Ontario Hospital Association (OHA)
‘Health Achieve’ Convention.
• Regular Association Newsletter –
The Health-Care Housekeeper – news,
events and educational articles involving the healthcare field.
• Regional OHHA meetings – an
opportunity to network with your
colleagues.
• Annual Housekeepers’ Appreciation Week – starting on the second Saturday of June, each healthcare facility
celebrates the week with events for the
frontline housekeeping staff and educating fellow healthcare employees and
the public on the role of the housekeeping/environmental staff in the healthcare system.
• Membership at different categories, Member, Member-At-Large, Associate Member and Affiliate Member.
• Established and published the
“Cleaning Standards for Health-Care
Facilities” which is used by health-care
facilities across Canada. The first publication of healthcare cleaning standards
designed and developed by the professionals of healthcare housekeeping.
• OHHA
web
site
www.ontariohealthcarehousekeepers.com
for the latest on events, news, courses,
memberships, OHHA store, affiliate
members, board members, careers, constitution and links to related web sites.
• Active booth participation at the
annual CSSA Conference and
CanClean trade show.
• The OHHA AGM is held in conjunction with the annual Can Clean
trade show and provides members an
opportunity to participate and to view
all the latest equipment, supplies and
partake in other sanitation seminars.
• ‘Ask your colleague,’ e-mail participation, pose questions to your colleagues on their experiences and practices regarding challenges in health-care
facilities.
The OHHA has always and continues to be governed by the members for
the members and those we serve – the
patients, residents, staff and visitors of
health-care facilities.
We have many exciting things
planned in conjunction with the Annual General Meeting and Education
Session at the Can Clean Show being
held May 2 and 3, 2007 in Toronto. As
an ‘Early Bird’ renewal incentive, and
to celebrate 50 years, all renewals and
membership applications received by
Apr. 1, 2007, will be included in a draw
to win one nights’ accommodation at
the CSSA host hotel during the CSSA
show and $40 spending money for dinner. We will have an update soon with
all the exciting activities planned for
our 50th Anniversary.
If you plan to attend this year’s Can
Clean trade show, stop by our booth
for further information and any questions you may have about our association.
- Roger Gobbo, PHH, Past President,
OHHA, [email protected].
Contact Wendy Boone-Watt, OHHA administrative secretary, regarding membership – [email protected] or
[email protected], (613) 258-2294.
pest control
The Weakest Link:
The Importance of Supply Chain Monitoring
By ZIA SIDDIQI,
Ph.D., B.C.E.,
Quality Assurance
Director,
Orkin Canada
Y
You are only as strong
as the weakest link in
your supply chain, and
if the weakest link
brings “hitchhiking”
pests, you could be in
big trouble. Infested products or materials from suppliers could undermine
your facility’s pest management program. While this may be a daunting
thought, rest assured that you can help
prevent inbound pest problems from
taking hold.
Traceability is a hot topic in the food
processing and food service industries,
8ZMUQ]U8ZWL]K\[NWZ;]XMZQWZ:M[]T\[
¹AW]KIVKTMIVQ\_MKIVPMTX
<PM2IUQM4QVM
.WZ8IZ\[8ZQKQVOIVLUWZM^Q[Q\][WVTQVM(
___MY]QXUMV\KIVILIKWU
5Q[[Q[[I]OI7V\IZQW\MT"!NI`"!QVNW(MY]QXUMV\KIVILIKWU
pest control
but supply chain monitoring can benefit any business, especially when it
comes to pest management. Raw products attract pests like rodents, cockroaches and flies. Cardboard boxes are
all that it takes to attract cockroaches
– notorious hitchhikers, cockroaches
like burrowing in boxes and feeding on
the glue that holds it together. All these
pests can carry disease-causing organisms such as E.coli, salmonella and trichinae. If these pests contaminate your
products, you could not only be in for
a costly recall, but lawsuits as well.
Monitoring the supply chain may seem
like extra overhead, but it will save you
money in the long run.
Shipping and receiving areas are the
most common places pests enter your
facility, so stop and thoroughly inspect
every incoming shipment. Signs of
pests in shipments include bite marks,
droppings and live pests. Refuse shipments you suspect may harbour pests,
and follow these tips to make sure the
shipments are safe:
• Use a black light to identify rodent urine on packaging – a sign of rodent infestation.
• Check the seams of packages and
keep an eye out for webs spun by
stored-product pests.
• Keep a sample of all products in a
closed, labelled jar. If insect larvae or
adults appear, immediately dispose of
any remaining product and notify your
supplier.
• Wear a pheromone badge while
inspecting shipments to detect storedproduct pests like Inianmeal moths.
For extra protection, evaluate your
suppliers’ pest management programs;
they should meet or exceed your own
facility’s standards. Don’t let lax suppliers undermine your hard work on
pest management. Does your supplier
go through third party audits? Ask to
see audit scores, since pest control is a
major part of the scoring process.
Don’t be afraid to ask the tough questions if your pest management investment and reputation are on the line.
Accurate tracking of pest sources can
be critical in treating the problem effectively and efficiently.
Finally, be prepared to share your
pest management program and audit
scores with your own customers to
show them that you take supply chain
monitoring seriously. In the case of a
recall or other issue, good documentation can show that you’ve taken all
steps necessary to ensure safe products.
Keep your pest management documentation in a central location and make
sure it includes all service reports, pesticide-usage logs, pest activity trends,
and maps and schematics, among other
reports. Work with your pest management professional to keep all documentation accurate and up-to-date.
Lead by example and become the
strongest link in your supply chain.
Your customers, reputation and business will benefit.
- Dr. Zia Siddiqi is Quality Assurance
Director for Orkin Inc. A Board Certified Entomologist with more than 30
years in the industry, Dr. Siddiqi is an
acknowledged leader in the field of pest
management. For more information, email [email protected] or visit
www.orkincanada.ca.
Reasons to attend the only trade show and
educational forum for the cleaning
professional in Canada
130 exhibitors from across Canada and the U.S. featuring the products you
R Over
need to be more efficient and effective.
programs that address the issues of today:
R Educational
• Pandemic Preparedness
• A Lighter Environmental Footprint
• Disinfection Products & Procedures
• What Does Your Facility Say About You?
• How to Sell a Price Increase .... Again and Again
• Building Loyalty Through Building Memories
latest in “green” products and methods that meet environmental protection
R The
requirements
with the experts in the industry and finding the answers to all your
R Networking
questions
complimentary copy of “447 Cleaning Times”, authored by cleaning expert
R AJohn
Walker, for all show visitors who register in advance.
Show Location: The Direct Energy Centre, Exhibition Place, Toronto
(formerly the National Trade Centre)
Show Dates:
May 2 & 3, 2007
Show Hours:
10:00 am to 4 pm both days
Admission:
End-users of sanitary maintenance products – No Charge
Non-CSSA member distributors of sanitary maintenance products – $40 pp
Non-member manufacturers of sanitary maintenance products – $350 pp
For more information
or to register on-line, go to
www.cssa.com
Produced by
Canadian Sanitation Supply Association
Tel: 416-620-9320
e-mail: [email protected] • web site: www.cssa.com
The future is clean
recognition
Avrum Morrow Named
To The Order of Canada
A
Avrum (Avi) Morrow, philanthropist and
founder of Avmor Ltd., has made history. He
is the first person from the janitorial industry to be named to the Order of Canada. This
distinction, the highest honour for a civilian
in Canada, is a tribute to Morrow’s achievement in business and his lifetime of dedication to the community.
Morrow is already known as a businessman with a passion for the arts. He founded Avmor Ltd., one of Canada’s
leading manufacturers of professional cleaning solutions for
the janitorial and food service markets, in 1948.
So great is Morrow’s love for the arts that he transformed
Amvor’s original headquarters in the heart of Old Montreal
into an art museum. Morrow has commissioned over 400
paintings, sculptures, photographs and drawings from artists young and old, famous and unknown of the Avmor
building at 445 Ste. Helene St. This collection, which began
when Morrow asked RD Wilson to sketch the building for
the company Christmas card in 1965, is on display for people’s enjoyment.
Morrow is also a long time supporter of Concordia University, McGill University, the University of Ottawa and
various other community organizations.
Morrow’s contributions are varied and the impact of his
work can be felt from the cleaning industry to the art world.
The Order of Canada’s motto is “Desiderantes Meliorem
Patriam” (They desire a better country). Morrow not only
desires a better country, but he has helped create it.
Morrow’s passion for philanthropy and bettering the
community is ingrained in Avmor’s corporate culture. Most
recently, Avmor has demonstrated its commitment to the
future by becoming a leader in green cleaning through the
introduction of its Biomor and Ecopure lines. These products are said to offer an effective and healthier alternative for
institutions wishing to contribute to the health of the surrounding community and the air we breathe. Last year,
Avmor also participated in the Scout’s Canada Scoutrees
Program by donating a tree for every case of Ecopure purchased. Avmor’s latest initiative is Sustainable Development
through the promotion of its sustainable cleaning products,
solutions and programs.
company profile
“Providing customers with
the tools to measure the
results of their actions”
W
Wood Wyant has seen
a great deal of change
in its 84 years of existence, but one thing
that holds true to this
day is the focus of “providing its customers tools to measure the results of
their actions” through quality products
and services.
G.H. Wood & Company was
founded in early 1922 by a 27-year-old
Geoffrey Hutchence Wood. The company started out in a facility at 28 Wellington St. E. in downtown Toronto.
At that time, the company consisted
of a one room office on the ground
floor which housed a roll top desk and
chair. After one year, Wood moved the
company to the second floor of the
building which had two offices.
Even in the early days, Wood had
the foresight of building his company
based on the principles of providing improvement of public health and cleanliness in the workplace. When he first
opened for business, the only product
he carried was the Konex cup – a coneshaped paper water cup.
Wood used the sales pitch that current methods of drinking water in restaurant washrooms, fountains and in
offices were germ laden and unhygienic. Armed with his disposable pa-
Wood Wyant
per cups, he sold them to insurance
companies and government agencies to
help them get rid of the metal cup that
was chained to the water bubbler. This
was the start of his “clean for health”
campaign, which reduced absenteeism
and sickness, and saved companies
money. With his clientele building,
Wood soon opened offices in Montreal
and Ottawa to better service his many
customers in those areas.
In 1924, Wood purchased the Liquid Soap & Sanitary Products Company in Toronto. This $3000 purchase
would lead him to the restrooms of his
current customers and would be the
beginning of his future success.
In 1926, Wood purchased the Perfection Water Cooler Company and
one year later, he signed on with the
Scott Paper Company in Chester, PA,
and Interlake Tissue Mills in Canada.
Now equipped with disposable paper
towels and liquid soap, Wood helped
push dirty cloth towels and grimy soap
bars out of restrooms. To further compliment his lines, Wood soon added
towel and tissue dispensers, waste receptacles and deodorant blocks.
At this point, the company was
growing tremendously. Early in 1927,
Wood applied for a National Charter
and set out to operate across Canada.
“Sanitation for the Nation” was now
born.
In 1930, Wood moved to a large,
four-storey building at 736 Dundas St.
E. in Toronto where he consolidated
all of the head office and manufacturing into a single location. He followed
this move by creating his first-ever, fullline, 32-page catalogue highlighting his
sanitation product lines.
Wood believed strongly in sales promotion and advertising and spent a lot
of money promoting his products. His
sales people carried samples of the products on their sales calls so that customers could “try” them following a demonstration. Wood believed that “a presentation without a demonstration is all
talk.”
As the company’s success snowballed, devastation would hit the company. In March 1936, a fire destroyed
Wood’s head office and manufacturing
plant. All was lost aside from a “Formula Book” written by the company’s
chemist, Paul Amman, which gave
some insight as to what they were making that fateful day.
Determined to keep going, Wood
company profile
rented space and with the help of his
suppliers, was up and running the next
day. Many of Wood’s customers had
read about the fire in the local paper
and helped him get back on his feet by
buying more product. This led to the
best sales month in the company’s history. When asked how this was possible, Wood said that he believed in three
essentials: Make the best product you
can; Treat your customers decently;
and keep yourself healthy.
From rented space at 1244 Dufferin
St. to the distribution centre at the
Cross & Blackwell Building (now MTV
on the Lakeshore), to offices and manufacturing on Keele Street, Wood had
to grow the company as his increased
business was quickly filling up all his
facilities.
In 1948, Wood took a bold move
and purchased seven acres of farm land
on the Queen Elizabeth Way in
Etobicoke. He filled the swampy land
with hundreds of truckloads of soil and
then turned his sites on assisting in the
design of the distinctive, long yellow
brick building which became a landmark on the highway between Toronto and Hamilton.
In 1987, at the age of 91, Wood sold
his company to the multi-national
Ecolab. This was the beginning of
many difficult years for the company.
In 1993, Ecolab sold the company to
the Wyant Corporation. This marriage
brought together two companies with
similar product lines, but different
strengths – G.H. Wood had a strong
chemical presence and the exclusivity
of the Taski line, while Wyant was the
leader in offering environmentallyfriendly paper products and systems.
A major leap occurred in 1998 when
the company purchased five companies
– The Perigord business located in
Sudbury, Sault Ste. Marie and Thunder Bay; PSP operating in the OttawaHull area; Midway operating in the
lower mainland of British Columbia;
Purnell with offices in Castlegar and
part of the Cassidy’s business in the
Maritimes.
In 2000, Cascades Tissue Group purchased
Wood
Wyant from the
Wyant family,
and in 2005, the
Sani-Marc Group
scooped it up.
This move saw
the return of
Wood Wyant to
its roots – offering
customers expert
sanitation solutions with measurable results.
Today, Wood
Wyant has 17
Customer Care facilities operating
coast to coast across Canada and a direct sales force of over 100 employees.
As a leader in the Green revolution
(“Paper Without Trees”), Wood Wyant
offers paper systems made using recycled material; technology first introduced by Wyant in 1967. Additionally,
Wood Wyant carries a wide array of
certified Green products, low / no
scent and low VOC products.
To highlight its quality product line
and provide value-added services to its
customers, Wood Wyant has invested
heavily in providing a complete training program. Brock Wylie was appointed director of training and now
has four full-time trainers which coordinate all the training activities for both
employees and customers.
As Wood Wyant enters its 85th year
of existence, the company still stands
strong with the philosophy of cleaning for health, and providing the vast
array of products to make that belief a
reality.
For more information, contact Wood
Wyant at [email protected] or visit
the company’s web site at
www.woodwyant.com.
Foundations of the Canadian
Sanitation Supply Association
On Nov. 17, 1958 at the Royal York Hotel, a group of potential CSSA members met for an informal meeting. They included Front Row (from left): Unknown individual, Bill Burton, Unknown, Dick Sammons,
Unknown, Walter Ambler, two Unknown individuals, Ben Kelly (NSSA Chicago), Chuck Hamilton, Jim Reider (NSSA Boston), Gordon Hay, Stan McKenzie, John Forsythe, Unknown, Larry Joyce, John Kerr,
Unknown, and Fred Wigney. Back Row (from left): Unknown, John Decker, Burton Feinson (American Dispenser of N.J.), Harold White, Harold Pond (President NSSA Chicago), Gordon A. MacEachern, Unknown,
Jim Peterman, Stan Burton, Charlie Snowdon and Joe Moyle.
In the next several issues of Sanitation Canada, we will highlight some
of the events and people who helped
make the Canadian Sanitation Supply
Association what it is today.
In the 1950s remarkable growth
occurred in the sanitation industry in
Canada, both in volume of sales and
the number of companies engaged in
it. The leadership provided by the
national companies spawned the development of smaller companies operating with more specific product
lines or in a more limited marketing
area. As more of an emphasis was put
on cleanliness, small companies be38 Sanitation Canada - MARCH / APRIL 2007
gan to spring up all over Canada offering new products and services to
their end-user customers. It was apparent that the industry needed better communication amongst itself.
It was in the late 1950s when a
movement arose among the companies operating in Ontario to get together and talk about the industry
problems. Some of these individuals
had met at National Sanitary Supply
Association (NSSA) conventions in
the United States and it was at these
events when discussion began on the
possibility of forming a similar organization within Canada. Other
movements and attempted organizations had been tried and failed because of the intense competitive attitude of the participants.
The late Gordon A. MacEachern
took the initiative and called a meeting of sanitation supply and maintenance contractor companies in Toronto at the King Edward Hotel on
Apr. 24, 1958. The meeting was festive, but no conclusions were reached.
On Nov. 17, 1958, most of the
same people attended a district meeting of NSSA in Toronto. A discussion
took place regarding the formation of
a Canadian association. A motion was
posed nominating the late Stan
McKenzie to head up a committee to
establish such an association. The first
meeting of this committee was held
in Toronto at the then-called King
Edward Sheraton Hotel, Room 220,
on Mon. Feb. 19 at 3 p.m. Those
present at this memorable meeting
were Stan J. McKenzie, John C.
Decker, James L. Peterman, Charles
B. Hamilton, Harold L. White and
Gordon B. Hay. Invited but unable to
attend were J.C. Blanchford, C.S.
Burton and Joseph Forsyth. “Chuck”
Hamilton acted as secretary and the
conclusions of this committee meeting were as follows:
(1) An Association of companies
engaged in the manufacture or distribution of sanitary supplies would be
formed and known as the Canadian
Sanitation Standards Association.
(2) A general meeting of the potential membership would be called.
(3) Stan McKenzie would convene and chair the meeting.
(4) Membership fees to the
newly-created Association were set at
$50 per year.
(5) Gordon Hay was appointed
membership chairman.
(6) Harold White was appointed
chairman of publicity.
So it began. The first meeting of
the Canadian Sanitation Standards
The Charter members
of the then called “Canadian
Sanitation Standards
Association” (1959).
Stanley J. McKenzie
CSSA President 1959 - 1960
Gordon Hay
Gordon H. Pimm
Even in their infancy, CSSA events were social.
Association was held on Thurs.
Mar. 19, 1959 in dining room 219
of the King Edward Sheraton Hotel in Toronto. It was well attended,
according to sources, although no
accurate record of attendance has
been found. Motions were carried
to confirm the actions of the steer-
“Bart” Bartholemew
ing committee and the elections of
the initial board of directors for the
new CSSA.
• Stan J. McKenzie – President.
• John C. Decker –
Vice President.
• James L. Peterman – Treasurer.
• Charles B. Hamilton –
Secretary.
• Harold L. White – Director.
Canadian Sanitation Standards Association’s “Pioneers of the Sanitation Industry Night” at the Royal York Hotel, Toronto, on Thurs. Jan. 20, 1966. In the photo
(from left): C.C. Snowdon, president of C.C. Snowdon Eastern Ltd.; Thomas Gibson, president of Thomas Gibson & Co. Ltd.; Gordon Hay, past president of
CSSA; J.L. Brenn, Chairman of the Board of Huntington Laboratories Inc.; J.C. (Cal) Blachford, president of Circle Sales Janitor Supplies Ltd. and president of
CSSA; C.E. Pickering, Chairman of the Board of Dustbane Enterprises Ltd.; D.W. MacCallum, president of MacCallum Manufacturing Co. Ltd.; George L.
Carruthers, president of Kimberly-Clark of Canada Ltd.; Jean Larose, general manager and secretary treasurer of Larose et Fils Ltée.; George J. Flanagan, vice
president of Federal Varnish Division of Enterprise Paint Manufacturing Co.; and Harold L. White, Division manager - Merchandising of G.H. Wood & Co. Ltd.
and director of CSSA.
• Gordon B. Hay – Director.
CSSA has grown steadily every
year since that day. Quarterly meetings were held in Toronto, but from
this movement sprang a national or-
ganization with Chapters in Atlantic
Canada, Quebec, Ontario, Manitoba,
Saskatchewan, Alberta and British
Columbia.
- Special Thanks to Bob Semenyk,
Wood Wyant Inc. for providing the
material which has allowed us to
bring the story of CSSA to readers.
During their 50th year, Sanitation
Canada will continue to highlight the
events and personalities leading up
to today. For additional copies,
please contact the publisher.
CSSA Centennial Conference, Skyline Hotel, Toronto, May 25 and 26, 1967. In photo are (foreground/from left): Al Krupe, Norton
Co. of Canada Ltd., and Joe Gordon, G.H. Wood & Co. Ltd.. Luncheon Head Table (from left): Vince Pelletier, Gordon A.
MacEachern Ltd.; William T. Burton, Gordon A. MacEachern Ltd.; Jean Larose, Larose et Fils Ltée.; Carl Brewer, guest speaker,
Internationally-known hockey star; J.C. (Cal) Blachford, Circle Sales Janitor Supplies Ltd.; Donald A. White, Huntington
Laboratories Ltd.; Hank N. Verry, Spartan Building Services Ltd.; Hal V. Schmidt, workshop speaker, Federal Varnish Division;
Harold L. White, G.H. Wood & Co. Ltd.
Cal Blachford
The preferred choice for
Commercial Floor Care.
Quality
Innovation
Per formance
Durability
Sanitaire products feature one of the highest
CFM ratings in the commercial upright category.
Sanitaire products provide features and benefits
not available on competing brands, such as:
Replaceable Bristle Strips, Quick Kleen®
Fan Chamber, Chrome Plated Steel Hoods,
Patented All Steel Brush Rolls and more.
Sanitaire is recognized as one of the most
durable and serviceable commercial uprights
in the industry.
T he Pre f e rr ed Choice*
1-800-282-2886
* Based on an upright vacuum survey of sanitary supply distributors conducted
in June 2004 by Sanitary Maintenance magazine.
www.sanitairevac.com
The trade show and educational forum
for the cleaning professional in Canada
The future is clean…
… and over 140 exhibitors at Can
Clean 2007 have the products you
need to be more effective, environmentally aware and efficient in the
future. Directed at all the cleaning
professionals in Canada, Can Clean
2007 will feature companies from
across Canada and the United States
displaying thousands of products that
will include:
• Environmentally responsible
cleaning products.
• Floor care equipment.
• Paper products.
• Washroom products.
• Waste disposal systems.
• Personal care items.
• Mops, brooms, brushes, wringers and buckets.
• Conventional cleaning chemicals.
• Microfibre products.
• Educational material and more.
Show Location
The Direct Energy Centre (formerly the National Trade Centre), Exhibition Place, Toronto, Ont.
Show Dates & Hours
Wed. May 2 – 10 a.m. to 4 p.m.
Thurs. May 3 – 10 a.m. to 4 p.m.
Show Admission
CSSA members and end-users of
sanitary maintenance products – NO
CHARGE.
Non-member distributors of sanitary maintenance products - $40 per
badge.
Non-member manufacturers of
sanitary maintenance products - $350
per badge.
Show Accommodation
The Holiday Inn on King
370 King St. W., Toronto, Ont.
Rates Beginning at $179
Free shuttle service will be provided to and from the show.
Celebrating 50 Years!
The Canadian Sanitation Supply
Association is celebrating its 50th anniversary at Can Clean 2007.
Be sure to visit the Anniversary
Museum where cleaning tools, methods and equipment from years gone
by will be on display. Meet our members who have been in business for
over 50 years, and make a point of
talking to all exhibitors offering Anniversary Show Specials.
Register in advance and receive a
free copy of “447 Cleaning Times”…
Avoid line-ups at the door and register in advance. Your badge(s) will
be mailed to you by Apr. 15. In addition every person registered from
your company will receive a card to
redeem for one free copy of “447
Cleaning Times” at the show.
Simply complete the Registration
Form on page 46 and return it to the
CSSA National office (300 Mill Rd.,
#G-10, Etobicoke, Ont. M9C 4W7)
or you may easily register on-line at
www.cssa.com.
Education is the key…
… and a full program of seminars
has been planned with you in mind.
The program has been expanded to
include six topics of interest to everyone in the industry – end-users, distributors and manufacturers of sanitary maintenance products.
PANDEMIC PREPAREDNESS
May 2 – 8:30 to 10 a.m. –
Session 2A
May 3 – 1 to 2:30 p.m. – Session 3C
Speaker: Allison Stuart, director,
Emergency Management Unit, Ontario Ministry of Health and LongTerm Care.
Be prepared, not scared! In simple terms, you will learn the risks and
impact of an influenza pandemic and
what organizations can do to prepare.
You will hear what the government
and private sector are doing to prepare and protect you in the future.
A LIGHTER ENVIRONMENTAL
FOOTPRINT
May 2 – 9:30 to 11 a.m. – Session 2B
May 3 – 2 to 3:30 p.m. – Session 3D
Speaker: Brent Bourne, Partner,
Group B Services Ltd.
This new approach to environmental management is a method used to
measure the impact of a product or a
process on the environment. A Life
Cycle Assessment of the cleaning
services or products used within your
facility measures what is working (or
not working) in the process of creating a “Lighter Environmental Footprint.”
DISINFECTION PRODUCTS
& PROCEDURES
May 2 – 1 to 2:30 p.m. Session 2C
May 3 – 8:30 to 10 a.m. – Session 3A
Speaker: Dr. Syed Sattar, Emeritus Professor of Microbiology and
Founding director of the Centre of
Research on Environmental Microbiology at the University of Ottawa.
WHAT DOES YOUR FACILITY
SAY ABOUT YOU?
May 2 – 2 to 3:30 p.m. Session 2D
May 3 – 9:30 to 11 a.m. –
Session 3B
Speaker: Brent Bourne, Partner,
Group B Services Ltd.
First impressions are the ones most
remembered. How clean, how safe,
how hygienic is your building? Do
you know the critical “First Impression – Lasting Impression Areas” of
your facility? Learn how a complete
quality cleaning program can help
improve the first impression of your
facility.
SEMINAR COST
$50 per person per session - $40
per person for two or more people
from the same company.
Register for two sessions – one in
the morning and one in the afternoon
of the same day – and receive a coupon for a Complimentary Buffet
Luncheon.
Programs for the
Sales Professional
HOW TO SELL A PRICE
INCREASE – AGAIN
AND AGAIN
May 2 – 11 a.m. to 1 p.m.
Session 4A
Speaker: Barry Wright, Senior
Director, Grosvenor Consulting
& Training
Develop skills in how to sell a
price increase repeatedly by negotiating value and uplifting margin. Given that many commodities plus raw materials – gasoline
and paper products in particular
– have undergone unprecedented
price increases in recent months,
these increases must be passed
along in the prices manufacturers
and distributor sales personnel
charge their clients. The presentation will inspire all attendees to
understand how to bring this “bad
news” to the customer in the best
possible manner.
COST: $50 per person per session - $40 per person for two or
more people from the same company.
BUILDING LOYALTY
THROUGH BUILDING
MEMORIES
May 3 – 11 a.m. to 1 p.m.
Session 4B
Speaker: Chuck Bean, President, Baxter Bean
Learn how to retain customers
and employees, and how to make
business relationships last. During this informative session we
will look at the differences between satisfaction and loyalty,
and come to understand the need
to develop strategies that engage
your clients, your staff and yourself.
COST: $50 per person per session - $40 per person for two or
more people from the same company.
Can Clean 2007
Registration Form
!
BUSINESS NAME:
CONTACT NAME:
TITLE:
ADDRESS:
CITY:
PROV/STATE:
TELEPHONE:
POSTAL / ZIP:
FAX:
E-MAIL:
BUSINESS TYPE: (Please Choose ONE of the following)
Property Management
Carpet Cleaning
Industry (Not sanitary products)
Government Facility
Hospitality Industry
Retail (Not sanitary products)
Educational Facility
Healthcare Facility
Distributor
Contract Cleaning
Public Facility / Private Club
Manufacturer
Children under the age of 16 will not be allowed on the show floor.
Please check the boxes that apply for
all participants
PARTICIPANTS:
CREDIT CARD:
VISA
SHOW ONLY
SEMINARS
APR. 26
SEMINARS
APR. 27
MASTERCARD
NAME ON CARD:
CARD NUMBER:
EXPIRY DATE:
Fax to (416) 620-7199 or 1-877-620-7199
3M Canada Inc.
Booth No. 433
P.O. Box 5757
London, ON N6A 4T1
Tel: (519) 451-2500
Fax: (519) 452-4600
C.P. Industries Ltd.
Booth No. 624
225 Black St.
Fergus, ON N1M 1A5
Tel: (519) 843-6300
Fax: (519) 843-6301
Deb Canada
Booth No. 318
P.O. Box 730, 42 Thompson Rd. W.
Waterford, ON N0E 1Y0
Tel: (519) 443-8697
Fax: (519) 443-5160
Frost Products Ltd.
Booth No. 1127
5280 John Lucas Dr.
Burlington, ON L7L 5Z9
Tel: (905) 332-5700
Fax: (905) 332-7105
A & K Bath and Cleaning Accessories
Booth No. 108
90 Nolan Crt., #24
Markham, ON L3R 4L9
Tel: (905) 940-0868
Fax: (905) 940-7868
Environmental Management
Booth No. 1129
C/o Homewood Health Centre
Guelph, ON N1E 6K9
Tel: (519) 824-1010
Fax: (519) 824-1827
Dominion Equipment & Chemical
Booth Nos. 1102, 1104 & 1106
29 Craig St.
Brantford, ON N3R 7H8
Tel: (519) 753-8421
Fax: (519) 752-3689
G.T. French Paper Ltd.
Booth Nos. 1201, 1203 & 1205
P.O. Box 372, 275 Nebo Rd.
Hamilton, ON L8N 3C8
Tel: (905) 574-0275
Fax: (905) 574-7388
Duo Vac Inc.
Booth No. 1108
1490 boul. Dagenais oust
Laval, QC H7L 5C7
Tel: (450) 622-9000
Fax: (450) 622-7712
Geerpres Inc.
Booth No. 1200
1780 Harvey St., Box 658
Muskegon, MI 49443
Tel: (231) 773-3211
Fax: (231) 773-8263
Dustbane Products Ltd.
Booth Nos. 1003, 1005 & 1007
25 Pickering Place,
Ottawa, ON K1G 5P4
Tel: (613) 745-6861
Fax: (613) 745-6232
Groupe Dissan / INO Solutions
Booth No. 212
9040 boul. Du Golf
Anjou, QC H1J 3A1
Tel: (514) 789-6363
Fax: (514) 352-4815
ECI2/Maytech Computer Systems
Booth No. 724
13526 George Rd., Suite 110
San Antonio, TX 78230
Tel: (210) 493-3025
Fax: (210) 493-9846
Hawco Products Ltd.
Booth No. 101
P.O. Box 1507, 61 Shaver St.
Brantford, ON N3T 5V6
Tel: (519) 759-2443
Fax: (519) 758-0371
ECO II Manufacturing Inc.
Booth Nos. 2008 & 2009
3391 McNicoll Ave.,
Scarborough, ON M1V 2V4
Tel: (416) 292-0220
Fax: (416) 292-5435
Henderson Mats
Booth No. 431
#132 – 1585 Broadway St.
Port Coquitlam, BC V3C 2M7
Tel: (604) 472-1699
Fax: (604) 472-1629
Advantage Maintenance Products Ltd.
Booth Nos. 1219, 1221,
1223 – 1233, &1125
105 Scott Ave., P.O. Box 215
Paris, ON N3L 3E7
Tel: (519) 442-7881
Fax: (519) 442-7382
Canadian Mill Supply Co. Ltd.
Booth No. 1018
451 Ellesmere Rd.
Scarborough, ON M1R 4E5
Tel: (416) 752-3010
Fax: (416) 751-0600
Americo Manufacturing Co.
Booth No. 333
6224 North Main St.
Acworth, GA 30101
Tel: (800) 849-6287
Fax: (678) 915-2016
Cascades Tissue Group
Booth No. 931
77 Marie-Victorin Blvd.
Candiac, QC J5R 1C3
Tel: (450) 444-6400
Fax: (450) 444-6455
AML Equipment & Supply Ltd.
Booth Nos. 100, 102, 104 & 106
432 Elgin St., Unit 4
Brantford, ON N3S 7P7
Tel: (519) 754-2119
Fax: (519) 754-0109
Champion Products
Booth No. 813
1030 Walker Rd.
Windsor, ON N8Y 2N5
Tel: (519) 252-5414
Fax: (519) 252-9053
Armstrong Manufacturing Inc.
Booth Nos. 530 & 532
2485 Haines Rd.
Mississauga, ON L4Y 1Y7
Tel: (905) 566-1395
Fax: (905) 566-8195
Chem-Tech Industries Ltd.
Booth No. 1202
3640 Weston Rd., Unit 12
Toronto, ON M9W 1L2
Tel: (416) 450-8324
Fax: (416) 604-7462
Atlas-Graham Industries Co. Ltd.
Booth No. 805
P.O. Box 1978, 1725 Sargent Ave.
Winnipeg, MB R3C 3R3
Tel: (204) 775-4451
Fax: (204) 775-6148
Chemspec-Hunnisett Ltd.
Booth No. 231
211 Westcreek Dr., Unit 100
Woodbridge, ON L4L 9T7
Tel: (416) 421-5212
Fax: (416) 421-9884
Betco Corporation
Booth No. 1212
126 Riverwalk Place
Rockwood, ON N0B 2K0
Tel: (905) 790-0999
Fax: (905) 856-9917
Clarke, Div. of Alto
Booth No. 419
4080B Sladeview Cres., Unit 1
Mississauga, ON L5L 5Y5
Tel: (888) 252-7534
Fax: (877) 257-3271
Breeze Facilities Solutions Inc.
Booth No. 1101
8389 6th Line
Utopia, ON L0M 1T0
Tel: (705) 423-9663
Fax: (705) 423-9596
Clean Control Corp.
Booth No. 1224
22310 Kettle Creek Way
Boca Raton, FL 33428
Tel: (561) 479-4677
Fax: (561) 477-3296
Brierly Technologies
Booth No. 1025
105 Vista Dr.
Mississauga, ON L5M 1C4
Tel: (905) 286-4605
Fax: (905) 286-4623
Buckeye International
Booth No. 412
2700 Wagner Place
Maryland Heights, MO 63043
Tel: (800) 321-2583
Fax: (314) 298-2850
Comac Corporation
Booth No. 325
9620 Ignace, Unit B
Brossard, QC J4R 2Y4
Tel: (450) 659-9899
Fax: (450) 659-3412
Continental Commercial
Products Canada
Booth No. 819
60 Belfield Rd.
Etobicoke, ON M9W 1G2
Tel: (416) 245-7298
Fax: (416) 245-4499
Ecolab Inc.
Booth No. 1031
370 Wabasha St. N.
St. Paul, MN 55016
Tel: (651) 293-4239
Fax: (651) 225-3008
EMB Group
Booth No. 1112
25 Martyn Dr.
Wasaga Beach, ON L9Z 1N5
Tel: (866) 824-8566
Fax: (866) 824-8566
Equipment Canada
Sanitation Solutions Inc.
Booth No. 705
3535 Laird Rd., Unit 16
Tel: (905) 607-0066
Fax: (905) 607-0065
HLF Diversified
Booth No. 108
3912 #7 Highway
Unionville, ON L3R 1L3
Tel: (905) 477-1881
Fax:(905) 477-1893
HOST/Racine Industries Inc.
Booth No. 425
1405 – 16th St., P.O. Box 1648
Racine, WI 53401
Tel: (800) 558-9439
Fax: (262) 637-0558
Hygiene-Technik Inc.
Booth Nos. 304, 306 & 308
4743 Christie Dr.
Beamsville, ON L0R 1B4
Tel: (905) 563-4987
Fax: (905) 563-6266
Essential Industries
Booth No. 526
P.O. Box 12, 28391 Essential Rd.
Merton, WI 53056
Tel: (800) 593-1021
Fax: (262) 538-1354
Hygiene Zone Inc.
Booth 625
808 Somerset St. W., #1
Ottawa, ON K1R 6R5
Tel: (613) 291-1938
Fax: (613) 563-0675
FACT Inc.
Booth No. 122
3535 Laird Rd., Unit 16
Tel: (905) 607-0066
Fax: (905) 607-0065
Innocore Sales & Marketing
Booth No. 2027
85 Chambers, Unit 2
Ajax, ON L1Z 1E2
Tel: (905) 428-1422
Fax: (905) 428-1462
Intersteam Technologies
Booth No. 116
170 Princess St.
Hamilton, ON L8L 3L3
Tel: (905) 526-1453
Fax: (905) 526-8721
Kent Canada
Booth No. 913
396 Watline Ave.
Mississauga, ON L4Z 1X2
Tel: (905) 712-3260
Fax: (905) 712-3255
Master Distribution Services
2222 South Sheridan Way, Unit 202
Mississauga, ON L5J 2M4
Tel: (905) 823-4810
Fax: (905) 823-3697
ISSA
Booth No. 1103
Lincolnwood, IL 60712
Tel: (800) 225-4772
Fax: (847) 982-0852
Kimberly-Clark Professional
Booth No. 208
50 Burnhamthorpe Rd. W.
Mississauga, ON L5B 3Y5
Tel: (905) 277-6588
Fax: (905) 277-6670
McConnell-Spadafora Inc.
850 Legion Rd. #4
Burlington, ON L7S 1T5
Tel: (905) 681-9563
Fax: (905) 681-1727
Jan-Mar Sales Ltd.
Booth Nos. 205, 207 & 209
514 Kipling Ave.
Etobicoke, ON M8Z 5E3
Tel: (416) 255-8535
Fax: (416) 255-0820
Knight (Canada) Ltd.
Booth No. 730
6 – 2880 Argentia Rd.
Mississauga, ON L5N 7X8
Tel: (905) 542-2333
Fax: (905) 542-1536
Mega-Lab Manufacturing Co. Ltd.
Booth No. 525
90B Centurian Dr., Unit 1
Markham, ON L3R 8C4
Tel: (905) 305-0215
Fax: (905) 305-0232
JohnsonDiversey
Booth No. 213
1748 Hunters Run Dr.
Orleans, ON K1C 6W5
Tel: (800) 668-3131
Fax: (905) 755-0953
Lawrason’s Inc.
Booth No. 919
460 Wyecroft Rd.
Oakville, ON L6K 2G7
Tel: (416) 746-3700
Fax: (416) 746-2628
Merfin Systems Inc.
Booth No. 2026
85 Chambers, Unit 2
Ajax, ON L1Z 1E2
Tel: (905) 428-1422
Fax: (905) 428-1462
Karcher Canada Inc.
Booth Nos. 2020 – 2023
6535 Millcreek Dr., Unit 67
Mississauga, ON L5N 2M2
Tel: (905) 672-8233
Fax: (905) 672-3155
Maintenance Sales News
Booth No. 1215
204 East Main St., P.O. Box 130
Arcola, IL 61910
Tel: (217) 268-4959
Fax: (217) 268-4815
Metro Paper Industries Inc.
Booth No. 405
111 Manville Rd.
Toronto, ON M1L 4J2
Tel: (416) 757-2737
Fax: (416) 757-0818
Keg River Chemical Corp.
Booth No. 1009
10350 21st St.
Edmonton, AB T6P 1W4
Tel: (888) 512-2121
Fax: (888) 353-5170
Booth No. 513
59 Talman Court
Concord, ON L4K 4L5
Tel: (905) 669-9949
Fax: (905) 669-5750
Michael’s Equipment Ltd.
Booth No. 1119
P.O. Box 72, 105 Scott Ave.
Paris, ON N3L 3E5
Tel: (519) 442-0317
Fax: (519) 442-0673
Midpoint International
Booth No. 319
35 Furbacher Lane, Unit 1
Aurora, ON L4G 6W3
Tel: (888) 646-4246
Fax: (888) 547-5411
Minuteman Canada Inc.
Booth No. 505
2210 Drew Rd.
Mississauga, ON L5S 1B1
Tel: (905) 673-0909
Fax: (905) 673-5161
Morgan Scott Partnership,
A Bunzl Company
Booth No. 825
1700 Drew Rd.
Mississauga, ON L5S 1J6
Tel: (905) 612-0122
Fax: (905) 612-9882
NaceCare Solutions
Booth No. 301
1205 Britannia Rd. E.
Mississauga, ON L4W 1C7
Tel: (905) 795-0122
Fax: (905) 795-0038
Nilfisk-Advance Canada Co.
Booth No. 925
396 Watline Ave.
Mississauga, ON L4Z 1X2
Tel: (905) 712-3260
Fax: (905) 712-3255
NSS Enterprises Inc.
Booth No. 818
3115 Frenchmens Rd.
Toledo, OH 43607-2958
Tel: (419) 531-2121
Fax: (419) 531-3761
Exhibitor Listing
Oreck Commercial Canada
Booth No. 1107
820 Erin St.
Winnipeg, MB R3G 2W4
Tel: (204) 977-3700
Fax: (204) 977-3707
ProTeam Inc.
Booth No. 200
5118 N. Sawyer Ave.
Boise, ID 83714
Tel: (208) 377-9555
Fax: (208) 377-8444
Scott Paper Ltd.
Booth No. 613
1900 Minnesota Crt., #200
Mississauga, ON L5N 3C9
Tel: (905) 813-5039
Fax: (905) 812-6996
Papersource Corp.
Booth No. 824
901 boul. Industriel
Granby, QC J2J 1A6
Tel: (450) 375-0855
Fax: (450) 375-6458
QuickLabel Systems
Booth No. 219
648 Giffard
Longueuil, QC J4G 1T8
Tel: (450) 651-7973
Fax: (450) 651-8987
Silver Star Canada
Booth No. 1206
1001 Finch Ave., Ste. 201A
Toronto, ON M3C 2C7
Tel: (416) 447-8273
Fax: (416) 447-9580
Parall Ltee.
Booth No. 524
2970 Bergman
Laval, QC H7L 3P4
Tel: (450) 687-6666
Fax: (450) 375-6458
Qwatro Corporation
Booth No. 424
110 Claireport Cres., Unit 6
Toronto, ON M9W 6P3
Tel: (416) 675-2388
Fax: (416) 675-0384
Spartan Chemical Co. Inc.
Booth No. 719
1110 Spartan Dr.
Maumee, OH 43537
Tel: (800) 537-8990
Fax: (419) 536-8423
Perks Publications Inc.
Booth No. 302
3 Kennett Dr.
Whitby, ON L1P 1L5
Tel: (905) 430-7267
Fax: (905) 430-6418
Raytech Inc. – Tech. Sanitaires
Booth No. 1109
610 L’Anse
St. Marc Richelieu, QC J0L 2E0
Tel: (450) 446-8580
Fax: (450) 446-6884
Sprakita Products
Booth No. 1027
7171 Torbram Rd., Unit 41 & 42
Mississauga, ON L4T 3W4
Tel: (905) 678-9117
Fax: (905) 678-9452
Phoenix Floor & Wall Products Inc.
Booth No. 519
111 Westmore Dr.
Rexdale, ON M9V 3Y6
Tel: (416) 745-4200
Fax: (416) 745-4211
Riches Associates
Booth Nos. 327, 329 & 331
133 Wendler Terrace
Ottawa, ON K1E 3T5
Tel: (613) 834-5047
Fax: (613) 834-3489
Spray Nine Canada
Booth No. 202
P.O. Box 35092
London, ON N5W 5Z6
Tel: (519) 451-4403
Fax: (519) 451-0664
Pioneer Eclipse Corp.
Booth No. 225
1 Eclipse Rd.
Sparta, NC 28675
Tel: (336) 372-3754
Fax: (336) 372-2915
Rochester Midland Ltd.
Booth No. 312
851 Progress Crt., Box 486
Oakville, ON L6J 5A8
Tel: (905) 847-3000
Fax: (905) 847-1675
Stockwell Wholesale Supply
Booth No. 124
5700 Timberlea Blvd., #8
Mississauga, ON L4W 5B9
Tel: (905) 625-2010
Fax: (905) 625-1916
Plus II Sanitation Supplies
Booth No. 413
477 Montée de Liesse
Ville St-Laurent, QC H4T 1P5
Tel: (514) 342-2320
Fax: (514) 342-2618
Royal Appliance Mfg. Co.
Booth No. 418
7005 Cochran Rd.
Glenwillow, OH 44139
Tel: (888) 321-1134
Fax: (888) 852-2144
Swish Maintenance Ltd.
Booth No. 218
500 Hopkins St.
Whitby, ON L1N 2B9
Tel: (416) 798-7806
Fax: (905) 686-7616
Polti Canada Inc.
Booth No. 1124
2262 ch. St. Francois
Dorval, QC H9P 1K2
Tel: (514) 685-8770
Fax: (514) 685-6275
RoyalPak Inc.
Booth No. 1001
1870 Albion Rd., #3
Etobicoke, ON M9W 5T2
Tel: (416) 746-4226
Fax: (416) 746-8291
Technical Concepts
Booth No. 631
1301 Allanson Rd.
Mundelein, IL 60060
Tel: (800) 551-5155
Fax: (847) 837-8053
Prism Chemicals Inc.
Booth No. 618
1420 Cornwall Rd., #3
Oakville, ON L6J 7W5
Tel: (905) 337-1874
Fax: (905) 337-0328
Rubbermaid Canada
Booth No. 605
2562 Stanfield Rd.
Mississauga, ON L4Y 1S5
Tel: (905) 281-7418
Fax: (905) 279-1054
Tennant Company
1329 Cardiff Blvd.
Mississauga, ON L5S 1R2
Tel: (905) 670-8599
Fax: (905) 670-8547
Pro-Link Canada Sanitary
Supplies Inc.
1411A Carling Ave., #406
Ottawa, ON K1Z 1A7
Tel: (613) 722-0798
Fax: (613) 722-2235
Sanilabs Inc.
Booth No. 1217
90 Turbine Dr., Unit 10
Toronto, ON M9L 2S2
Tel: (416) 744-0040
Fax: (416) 744-0020
The Andersen Company
Booth No. 330
340 Cross Plains Blvd.
Dalton, GA 30721
Tel: (800) 241-4696
Fax: (706) 277-3170
Procter & Gamble Inc.
Booth No. 1111
4711 Yonge St.
Toronto, ON M2N 6K8
Tel: (800) 465-2495
Fax: (416) 730-4675
SCA Tissue
Booth Nos. 1207 & 1209
1451 McMahon Dr.
Neenah, WI 54956
Tel: (920) 720-4730
Fax: (920) 720-4595
The Butcher Company
Booth No. 1013
1748 Hunters Run Dr.
Orleans, ON K1C 6W5
Tel: (613) 841-2173
Fax: (613) 841-2174
The United Electric Co.
Booth No. 201
P.O. Box 2077, 710 Koury Dr.
Burlington, NC 27215
Tel: (800) 334-6878
Fax: (336) 222-0567
TISA
Booth No. 713
3 Jody Ave., #E & F
Toronto, ON M3N 1H3
Tel: (416) 718-8472
Fax: (416) 748-8473
Unisource Canada Inc.
Booth No. 1019
50 East Wilmot St.
Richmond Hill, ON L4B 3Z3
Tel: (905) 771-4125
Fax: (905) 771-4141
Vaportek Canada
Booth No. 528
18 – 6859 Edenwood Dr.
Mississauga, ON L5N 5Z8
Tel: (905) 824-4620
Fax: (905) 824-9469
Wausau Paper
107 Wild Briarway
North York, ON M2J 2L5
Tel: (416) 497-4415
Windsor Industries Inc.
Booth No. 412
1351 West Stanford Ave.
Englewood, CO 80110
Tel: (303) 762-1800
Fax: (303) 865-2807
WMK
Booth No. 300
6970 Pacific Circle
Mississauga, ON L5T 1N8
Tel: (905) 795-0322
Fax: (905) 795-1599
Wood Wyant Inc.
Booth No. 901
2345 Autoroute des
Laurentides, #100
Laval, QC H7S 1Z7
Tel: (450) 680-9700
Fax: (450) 680-0717
Worldware Enterprises Ltd.
Booth No. 630
30 Rosslinn Rd.
Cambridge, ON N1S 3K1
Tel: (519) 621-8244
Fax: (519) 622-5281
Xynyth Manufacturing Corp.
Booth No. 1100
#122 – 3989 Henning Dr.
Burnaby, BC V5C 6N5
Tel: (800) 635-8423
Fax: (604) 473-9399
NEW 3M™ EASY TRAP DUSTER SYSTEM
The 3M Canada Company
is pleased to introduce its
newest addition to the Easy
Clean System category – the 3M
Easy Trap Duster System. The
3M Easy Trap Duster System
traps and holds up to six times
more dust, dirt and hair than traditional mops and other traditional disposable dusting systems. It performs on a variety
of surfaces with virtually unlimited applications.
The 3M Easy Trap duster
cloth is a non-woven, threedimensional web material using 3M proprietary technology. It comes on rolls of 13 cm
(five-inch) or 20 cm (eight-inch)
widths and is perforated every 15
cm (six-inches). The Easy Trap
duster is available in both large
cases – perfect for storing in the
housekeeping closet or in a convenient pop-up dispenser that fits
easily on a housekeeping cart.
The Easy Trap duster can
be used with users’ current
floor cleaning and high dusting tools – or alternatively, 3M
offers specially-designed 3M
Easy Trap Duster Holder for
floors which make it easy to
use both sides of the dusting
cloth. The loading capacity of
the 3M Easy Trap Dusters is
truly impressive, and can
cover up to 17,000 sq. feet in
a single application. It also
works well on uneven flooring and grouted surfaces, even
in the presence of moisture on
the floor surface.
The 3M Easy Trap Duster is
also ideal for high dusting applications. Simply wrap the
duster material around your
current high dusting tool. The
3M Easy Trap Duster actually
traps and holds dust particles
rather than pushing them into
the air like traditional dusting
tools. Use on walls, shelves,
vents, lights, countertops,
desks and virtually any surface
where dust needs to be managed.
For more information,
contact 3M Canada at 1-8003M-HELPS (1-800-3643577) or visit the company’s
web site at www.3M.com/
easytrap. Booth No. 433.
NEW SWEEP-N-SCRAPE® DUAL DUTY PUSH BROOM
AVAILABLE FROM ATLAS GRAHAM
Atlas Graham’s newest
coarse fibre outdoor broom
has an innovative scraper attached to the leading edge.
This is said to be an ideal feature for removing lightly
packed snow from a driveway
using the same push broom.
The synthetic fibre has
good ‘flicking’ quality during
the sweeping motion to push
medium debris from the leading edge of the broom. The
broom can be used for drive-
ways, sidewalks and patios;
garage floors (fibres are resistant to oil and solvent); or
landscaping applications.
The Sweep-N-Scrape dual
duty is a fully-assembled 24-inch
(61 cm) wide push broom.
contact Atlas Graham Industries Co. Ltd. at (204) 7754451, Fax: (204) 775-6148, email: [email protected] or visit the
company’s web site at
www.ag.ca. Booth No. 805.
ARMSTRONG MANUFACTURING INTRODUCES
PROSERIES GREEN HAND CLEANER
Armstrong Manufacturing
Inc. is pleased to announce
that their new ProSeries
Green™ Hand Cleaner has
been certified by EcoLogoM.
The new hand cleaner has been
formulated to meet the increasing demands of the marketplace for fragrance-free and
non-sensitizing properties.
As more and more buildings, institutions and municipalities go fragrance free, patrons of these facilities look
for advanced alternatives to
conventional hand soap that
will not be sensitizing to skin
and contributors to poor indoor air quality. ProSeries
Green hand cleaner is said
to meet and exceed these expectations and enhance
good handwashing practices.
According to the Center
for Disease Control and Prevention (CDC), hand washing is the single most important thing that we can do to
keep from getting sick and
spreading illness to others.
The hand cleaner is ideally
suited for use in schools and
daycare centres, health
clubs, multi-patron facilities
with unknown sensitivities,
food services, resorts, golf
clubs and anywhere repeated handwashing is necessary.
As well, the hand cleaner
can be easily used as a fragrance free, non-sensitizing
body wash.
contact Armstrong Manufacturing Inc. at (905) 566-1395,
Toll Free: 1-866-627-6588 or
visit the company’s web site at
www.ArmstrongManufacturing.com.
Booth Nos. 530 & 532.
RUBBERMAID ADDS TO COMPREHENSIVE LINE
OF MICROFIBRE PRODUCTS
Users of Rubbermaid’s integrated microfibre cleaning
system reduce their use of
cleaning chemicals and water
by up to 95 per cent and can
increase cleaning staff productivity by 45 per cent. So
it’s no surprise that microfibre
use continues to grow rapidly
in health care, food service,
institutional, commercial and
office locations across the
country. As the new cleaning
system
takes
hold
Rubbermaid is committed to
introducing innovations and
improvements to meet all the
cleaning needs of their end
users. Recent additions to the
system include four new
fringed dust pads, a 60-inch
hall dusting frame, 20- to 40inch wall cleaning handle, a
48- to 72-inch straight extendable handle, and a pink
microfibre dust cloths.
Fringed Dust Pads In
Four New Sizes. Microfibre
cleaning pads with a
microfibre/polyester blend for
durability in cleaning and launContinued On Page 56
HOW TO CERTIFY YOUR GREEN-CLEANING PROGRAM
WITH NEW GS-42 STANDARDS
Even with the green cleaning movement becoming increasingly popular, building
service contractors and inhouse cleaning professionals
have not had a comprehensive
“how-to-clean-green” guide –
until now. Previously, only
cleaning products and equipment could be evaluated and
green-certified (by Green
Seal, the Carpet and Rug Institute and other organizations). Now the evaluation of
green cleaning has taken a big
step forward, with Green
Seal’s newest published
standard, GS-42 – “Environmental Standard for Cleaning
Services.”
Green Seal is an independent, non-profit organization
that sets environmental standards for product categories
and certifies products that
meet those standards. The first
edition of the organization’s
new GS-42 cleaning services
standard was published in
September 2006, and it’s the
first document to establish
specific requirements for inhouse and contract cleaning
services to follow in order to
develop green cleaning programs that protect human
health and the environment.
The standard defines what an
environmentally responsible
cleaning service should consist of in terms of equipment,
supplies and processes. As a
result, GS-42 provides a certification system that facility
managers and others can use
to develop their own in-house
green cleaning system or to
identify contract cleaning
services that are environmentally responsible.
GS-42 specifies the use of
green chemicals, supplies and
equipment as well as cleaning
procedures, and it mandates
employee training and communication with building
owners and occupants. It also
requires a building-specific
Green Cleaning Plan be implemented. To verify compliance, Green Seal conducts onsite audits of the facilities utilizing the program.
GS-42 is very specific
about the floor scrubbers,
burnishers, carpet extractors,
vacuum cleaners and other
powered equipment required
for a green cleaning program.
The standard states that the
cleaning service provider
“shall develop, adopt and
maintain a plan for the use of
powered equipment that maximizes the effective reduction
of building contaminants with
minimum environmental impact.” The equipment guidelines outlined in GS-42 parallel the Green Cleaning guidelines found in the LEED-Existing Building Rating System,
making compliance with GS42 an asset for buildings also
seeking LEED certification.
The specific GS-42 guidelines regarding powered
equipment are:
• Vacuum cleaners must
meet, at a minimum, the Carpet and Rug Institute (CRI)
Green Label program requirements and shall operate at a
sound level of less than 70
dBA. Many vacuums from
Advance are CRI-certified,
from the comfortable Back
Vacuum XP ™ to the
CarpeTriever ™ large-area
vacuum.
• Carpet extraction equipContinued On Page 58
CLEANING WITH A VIEW TO THE FUTURE
Avmor Ltd. continues to
take proactive measures to
safeguard the health and
safety of its workers, customers and the environment by
focusing on sustainable cleaning solutions.
In the past year, Avmor has
created a Sustainability Committee. As a result of the committee’s efforts, Avmor now
uses EcoLogoM approved, 100
per cent recycled chlorine free
paper, two-sided printing, and
environmentally responsible
ink on all marketing literature.
All disposable cups, dishes
and flatware have been replaced
with
reusable
kitchenware. The Sustainability Committee’s objectives
for 2007 include removing all
non-green products from janitors’ closets and initiating new
recycling policies for the plant
and distribution centre.
Earlier this year, Avmor
launched a Sustainable Development initiative, a focused
effort to promote its sustainable cleaning products, solutions and programs. This
project, which will be led by
Paul Goldin, Avmor’s director of marketing and technical services, aims to educate
end-users on the benefits of
sustainable cleaning products,
thus increasing these products’ use with both new and
existing customers.
The company will continue to work closely with
companies and organizations
to promote the values of green
cleaning. Free building audits
will continue to be offered,
where representatives provide
on-site examinations of a
company’s cleaning practices
and chemicals used.
Both EcoPure and Biomor
products are sustainable
cleaning solutions which meet
the needs of companies and
institutions in terms of performance, people, planet and
price. These products perform
as well or even better than
conventional cleaners while
having the added benefit of
protecting people and the
planet. While conventional
cleaners remove soils with the
use of harsh chemicals which
are often released back into
the environment, EcoPure is
said to remove all types of
soils without any harmful
cleansing agents.
Avmor’s Biomore Biological Cleaning Solutions complement the company’s
EcoPure line of products.
Biomor harnesses nature’s
process of biological decomposition in order to clean and
deodorize without harming
workers, customers or the environment.
contact Avmor Ltd. at 1-800387-8074 or visit the company’s
web
site
at
www.avmor.com
or
www.ecopure.ca.
STIEBEL ELTRON GALAXY HAND DRYERS
Do something for the environment by saving trees and
energy while eliminating paper towel mess in washrooms.
Galaxy™ hand dryers are said
to make good business sense
and pay for themselves within
a few months.
The durable Stiebel Eltron
Galaxy hand dryers consist of
rugged construction, no touch
operation, fast drying power,
and quiet, trouble-free operation. An infrared sensor turns
RUBBERMAID ADDS TO COMPREHENSIVE LINE OF MICROFIBRE PRODUCTS
dering have been added in 24-, 36-, 48and 60-inch sizes. Fringed pads have double the surface area of non-fringed pads
and are ideal for cleaning around table
and chair legs, and on baseboards.
Rubbermaid’s high-pile and looped fringe
construction grabs and holds larger dust
particles and debris, and removes more
dust, dirt and bacteria than conventional
cleaning products. The advance hookand-loop backing attaches pads more securely and is designed to withstand 300
launderings.
The 60-inch Hall Dusting Frame. A
60-inch frame for use in large halls and
gyms has been added to the product line.
Designed for cleaning large areas, the 60inch frame is said to increase productivity
by 25 per cent when used instead of the
48-inch size. It comes with Rubbermaid’s
standard quick connect system so users
can quickly and easily switch between
cleaning pad sizes and types.
The 20- to 40-inch Wall Cleaning Tool.
A new short extension handle has been introduced to make it easier to clean walls using
the Rubbermaid microfibre cleaning system.
The smaller handle is easy to adjust to the
ideal length to suit the specific needs of the
user. The easy manoeuvrability of the handle
and pad combination means wall surfaces
can be cleaned more completely and efficiently than was previously possible.
The 48- to 72-inch Straight Extendable Handle. Because this new straight
handle is fully adjustable it is more comfortable for workers and provides better
productivity, and less back and arm strain.
It also provides a cost saving opportunity because it is easier for workers on
different shifts to use the same tool by
quickly and easily extending or retracting the handle.
Pink Microfibre Cloths. End user response to Rubbermaid’s system of colour-coded cloths has been so positive that
a fourth colour – pink – has been added
to the system. Managers can designate
that only specific colour cloths (blue,
green, yellow, pink) be used in certain
areas of a facility, helping to prevent bacteria and contaminants from one area
transferring to another. This type of protection is particularly important to health
care and food service organizations.
The Rubbermaid Microfibre Cleaning
System supports the sanitation and infection control efforts of healthcare facili-
ties, food service operations, educational
buildings, commercial offices and many
other buildings where health, cleanliness
and visual appearance are a top priority.
For more information, contact
Rubbermaid Commercial Products at 1800-998-7004 or visit the company’s web
site at www.rcpworksmarter.com. Booth
No. 605.
GALAXY HAND DRYERS
the unit on as users place their hands
underneath it, and shuts off when hands
are removed. This saves energy and
money. Installation is quick and easy as
well.
The elegant Galaxy design can be
provided in white, silver or charcoalgrey metallic and has an industry leading warranty of five years.
Stiebel Eltron at (800) 582-8423 or visit
the company’s web site at www.stiebeleltron-usa.com. Booth No. 116.
SCA INTRODUCES INNOVATIVE TORK BATH TISSUE SYSTEM
SCA Tissue has launched its new
Tork® Bath Tissue dispensing system, a
high-capacity system that is ideal for environments where hygiene, image and efficiency are critical.
The Tork Bath Tissue dispenser’s distinctive enclosed design keeps the reserve
top roll covered until needed, increasing
hygiene and creating a clean, stylish profile. When the primary roll is nearly depleted an innovative, auto-transfer feature
gently drops the reserve roll into place.
This allows patrons to touch only the tissues and never dispenser, an added hygiene benefit.
Once the reserve roll drops into place,
the primary roll continues to spin freely
until completely depleted, a feature that
decreases waste. The used core stays
within the dispenser until reloading, keeping restroom floors free from litter.
“One of the most impressive features
of the new system is how easy and quick
it is to service,” said Mike Kapalko, SCA
Tissue Tork services manager. “The
unique end-over-end refilling design
eliminates the need to transfer rolls or
remove spindles from the dispenser,
which saves maintenance time.”
When the dispenser is opened for re-
filling, the spindle with the used core
drops out the bottom, making room for a
new roll to be placed inside. The new roll
is placed on the empty spindle, lifted up
and dropped into the reserve position at
the top of the unit.
“This new dispenser also has a high
capacity, holding the equivalent of up to
four standard bath tissue rolls,” Kapalko
said. “The result is fewer refills and additional savings through reduced maintenance time.”
The Tork Bath Tissue dispensing unit
has a compact footprint of 14.2 inches
by 6.3 inches and a space-saving depth
of 6.5 inches. The durable units are available in quartz and white with an attrac-
tive design that complements any décor
while conforming to both HACCP and
ADA guidelines.
“The unique Tork Roll Bath Tissue
brings added value to the system,”
Kapalko said. High-capacity spindled
rolls have 2000 one-ply sheets per roll or
1000 two-ply sheets which help provide
outages. Embossing gives the tissue an
enhanced bulk and softness. Rolls are
banded for hygienic protection and less
waste while an easy-start tail further prevents waste.
The Tork Bath Tissue system offers
an EcoLogoM certified refill that is made
from 100 per cent recycled fibres and
manufactured using environmentally sustainable practices. It also delivers rapid
break-up, making it ideal for all plumbing systems.
The introduction of Tork Bath Tissue
extends SCA Tissue’s Image Washroom
product offerings, which create a coordinated, upscale look that gives a positive
customer impression while also delivering superior hygiene and cost-saving advantages.
For more information, visit
www.scatissue.com. Booth Nos. 1207 &
1209.
Hot
| cleaning in motion
PROTEAM INTRODUCES NEW LOOK FOR INTERCEPT MICRO FILTERS
ProTeam ® recently redesigned the
look of the company’s patented Intercept
Micro™ Filter to help users better identify ProTeam quality. As the first and most
important component in the company’s
trademark Four Level™ Filtration, the new
filter is now easy to identify with a green
body and purple top collar. Each new filter also prominently displays the ProTeam
swirl and the American Lung Association
logo, ProTeam’s partner in indoor air
quality education.
Beyond appearance, removing real
dirt – including microscopic bacteria,
pollen, mites and other dust-borne contaminants – makes ProTeam’s Intercept
Micro Filters a vital part of Cleaning for
Health®.
Using a melt-blown construction, the
filter features eight layers of fibres blown
into a cross-hatch pattern. By using several, overlapping layers, ProTeam filters
are able to effectively trap and hold up to
99.9 per cent of microscopic dust, pollen, dander, bacteria, mould and other
particles measuring one micron and
larger.
The filters also have features that allow them to better withstand the considerable wear and tear of a commercial
cleaning environment. A durable top collar helps keep the vacuum sealed and
guards against bending and cracking. The
new filter is also securely held together
with several thick glue lines that prevent
separation.
All ProTeam Intercept Micro Filters
are also treated with an organic coating
that stops the growth of mould and bacteria. ProTeam-made Intercept Micro Filters should be used in ProTeam vacuums
to ensure a valid warranty, optimal performance and improved indoor air quality.
For more information, contact:
ProTeam at (208) 377-9555 or visit the
company’s web site at www.ProTeam.com. Booth No. 200.
HOW TO CERTIFY YOUR GREEN-CLEANING PROGRAM
There’s a whole lot of kick to
REF: AG0039
Atlas Graham
Atlas Graham is the leader in the Canadian
manual cleaning tools market. We work
with the very best distributors in the
industry to provide the most innovative
value-added cleaning solutions.
Let one of our Representatives start working
for you. Call us today.
800.665.8670 | www.ag.ca
ment must meet at a minimum the Carpet
and Rug Institute Bronze Seal of Approval. All of the Advance extractors have
received a Bronze rating or higher, including the AquaRide® extractor.
• Powered floor maintenance equipment shall operate at a sound level less
than 70 dBA. Users find quiet operation
on a wide range of Advance equipment
such as the Convertamatic® scrubber,
Advolution ™ rider burnisher and
CaniStar™ vacuum. Low noise means
increased operator safety and the ability
to clean during business hours – which
in turn reduces costs for HVAC, lighting
and security.
• Powered scrubbing machines must
be equipped with a control method for
variable rate dispensing to optimize the
use of cleaning fluids. Several of the Advance automatic scrubbers feature the
patent-pending AXP™ onboard detergent
dispensing system.
All specification for cleaning operations, along with what products and
equipment to use can be found in the First
Edition of GS-42: Green Seal Environmental Standard for Cleaning Service,
published Sep. 1, 2006.
By following the standards outlined
in GS-42, users can create a healthier
and happier environment. Everyone
from building occupants to janitorial
staff can enjoy the results of a healthier
environment, such as fewer incidents
of allergies, headaches and nausea
caused by indoor irritants. Healthier
employees translate to increased productivity and profitability for everyone
involved. More and more, green cleaning is becoming synonymous with effective and efficient cleaning.
For more information on how Advance equipment can assist in maintaining the standards set by GS-42, visit
www.advance-us.com. Booth No. 925.
PRO-LINK INTRODUCES THE ENCAP SYSTEM™ FOR TOTAL CARPET CARE
ProLink’s new EnCap System includes advanced formulation technology
and everything necessary for a complete
and effective carpet care program using
encapsulation and standard carpet care
equipment.
The system includes a traffic lane
cleaner, extraction cleaning solution, extraction cleaning solution, dry foam/mist
for interim carpet care, carpet and upholstery protectant, and a general spotter that
does not need to be rinsed after use – sav-
ing time and labour.
Safe for wool carpeting and upholstery, the EnCap System is formulated to
meet all carpet manufacturers’ recommendations for “wet side” cleaning and helps
repel soils and stains, keeping carpet and
fabrics looking their best.
ProLink at (905) 337-1874 or visit the
company’s
web
site
at
www.prolinkhq.com. Booth Nos. 529 &
531.
ECLIPSE RECEPTACLE–
MOVING FORWARD
United Receptacle has established a new phase in waste receptacles with the introduction of the
new Eclipse. The stunning new
look of Eclipse, with the exclusive
curved top is said to be unlike anything else available in the market.
The wide open top makes it an
ideal receptacle for several environments where “hands-free” is a
must.
Available in the popular nonmagnetic stainless steel or choice
of over 180 custom powder coated
colours, the receptacle is conContinued On Page 60
Sweet
REF: AG0039
For the Sweetest product
selection use Atlas Graham
With over 1,400 regularly stocked products
and knowledgeable Sales Representatives,
Atlas Graham can deliver the best solution
to suit your budget. We continue to develop
our product line and believe in marketing
environmentally responsible solutions to
active cleaning professionals.
800.665.8670 | www.ag.ca
CLEAN WITH CRI-CERTIFIED CARPET EXTRACTORS
When evaluating carpet extractors,
you want equipment that gets the maximum soil out of the carpet and leaves the
carpet as dry as possible. While manufacturers claim their products are efficient
or effective, it can be difficult to validate
these claims. Now, however, there’s help.
The Carpet and Rug Institute (CRI)
has established a testing program that
rates extractors for their ability to remove
soil and water as well as their ability to
preserve carpet appearance. An extractor
with the CRI Seal of Approval means the
machine meets the highest standards in
the industry for efficient and effective
cleaning, as well as appearance retention.
CRI’s scientific testing procedure provides the hard data users need to evaluate and compare carpet extractors.
A CRI Seal of Approval on an extractor tells users that the machine meets specific standards for operation and performance. Equipment manufacturers voluntarily submit their extractor models for the
Carpet and Rug Institute’s independent
testing. An independent board of scientists reviews the test results and recommends whether to certify the machine.
An extractor must meet CRI standards
in all three parts of its independent testing in order to gain the CRI Seal of Approval. The first test, utilizing technology developed by NASA, measures the
machine’s ability to pick up soil by measuring how much soil is removed from a
carpet sample. The second test measures
the amount of moisture remaining in the
carpet after the extractor is finished cleaning. The final test ensures the extractor
doesn’t negatively affect carpet appearance. In order to achieve certification, an
extractor must pass all three tests.
Results from all three tests are peer
reviewed by experts in the field of maintenance and indoor air quality to assure
their validity. If an extractor model passes
all three tests, it receives the CRI Seal of
Approval.
The AquaRide® SE rider extractor
from Advance is the first rider extractor
to be certified by CRI and the only extractor to be certified in both maintenance
and restoration cleaning modes. This extractor was designed to eliminate vacuuming by sweeping and extracting in one
pass. Dual rotating brushes sweep and
clean, leaving the carpet with a
“groomed” appearance. Its 28-inch (71
cm) cleaning path combines with ride-on
technology for maximum productivity.
The AquaRide extractor is also available
with Advance’s patent-pending AXP on
board detergent dispensing system. The
AXP system eliminates pre-mixing of
detergent and water because the two are
stored separately in the machine until the
solution is sprayed on the brushes or carpet. This eliminates solution waste and
increases cleaning productivity. The
AquaRide AXP is the highest productivity carpet extractor available on the market today.
There are many ways an extractor with
the CRI Seal of Approval can positively
impact your company’s cleaning program, including:
Improved Air Quality – IAQ depends
on many factors, including effective
building design, up-to-date maintenance,
and the selection and use of “green”
cleaning products. The U.S. Environmental Protection Agency has determined that
improving IAQ can reduce health problems, improve worker productivity and
improve the efficiency of cooling and
ventilation systems.
Lowered Costs – CRI-certified extractors are more effective at removing soil,
dust and other compounds, which translates to greater cleaning efficiency and
less time spent extracting. In addition,
other studies have shown that improved
ECLIPSE RECEPTACLE–
MOVING FORWARD
structed from heavy gauge, fire-safe
steel. The Eclipse comes standard
with a 30 gallon capacity, leak proof
rigid plastic lining.
United Receptacle at (570) 622-7715
or visit the company’s web site at
www.unitedrecept.com. Booth Nos.
427 & 429.
RUBBERMAID INTRODUCES MEGA BRUTE MOBILE WASTE COLLECTOR
Rubbermaid Commercial Products
has introduced a new breakthrough product – the Mega BRUTE® Mobile Waste
Collector. The easy-to-manoeuvre, highcapacity container features an innovative,
patent-pending design that improves the
efficiency of waste collection and sorting.
“MegaBRUTE’s substantial 120-gallon capacity increases productivity by
reducing the number of trips to collect
and empty waste throughout a facility,”
said Numair Khan, senior product manager. “And by providing the ability to
pivot 360 degrees on its own axis, users
can easily manoeuvre Mega BRUTE
through doorways, elevators and tight
spaces.”
The exceptional manoeuvrability of
the Mega BRUTE is one of its exclusive
features. The 12-inch wheels and fiveinch, non-marking locking casters,
configured in a unique diamond pattern,
allow the mobile waste collector to
change direction, make turns and move
effortlessly.
Mega BRUTE is specifically-designed for high-capacity waste and recycling collection. Users can tie-off filled
55-gallon can liners, slide them to the
cess to either end of Mega BRUTE, fully
covers contents and supplies. An integrated storage area provides space for
extra can liners, spray bottles and other
cleaning supplies.
Rubbermaid Commercial Products at 1800-998-7004 or visit the company’s web
site at www.rcpworksmarter.com. Booth
No. 605.
NEW DISPENSING SYSTEMS
GET RAVE REVIEWS
centre of the container, and insert a new
liner. For additional ease of use, two outward-opening doors at the rear of the unit
eliminate the need to lift heavy filled liners over the top of the container.
Mega BRUTE also supports recycling
with a designated position for an optional
23-gallon Slim Jim® container, enabling
easy waste/recycling collection and segregation.
An optional hinged lid, providing ac-
The new SMP (wall-mounted) and
high
Octane
CLEAN WITH CRI-CERTIFIED CARPET EXTRACTORS
IAQ helps reduce employee absenteeism
and liability issues, which in turn contribute to cost reduction.
Longer Lasting Carpet – Having
CRI’s certification means an extractor is
both able to effectively remove dust particles, as well as not adversely affect the
carpet’s overall appearance. Additionally,
a certified machine will effectively remove the water from the carpet, thus
greatly reducing mould and bacteria
growth. All this translates to a longer life
for your carpet.
Established in 1991, CRI is a national
carpet and rug industry trade organization with the goal of achieving standardization and certification in carpet cleaning. In 2000 they established a performance certification standard for vacuums,
and now CRI’s research and certification
programs have been extended to carpet
extractor performance.
For more information on the Advance
AquaRide extractor, call 1-800-668-8400
ext. *822 or visit www.advance-us.com.
Booth No. 925.
NEW DISPENSING SYSTEMS GET RAVE REVIEWS
MMP (mobile/portable) Dispensing Systems from Enviro-Solutions are getting
rave reviews from jansan distributors and
reps throughout North America.
“These dispensing systems are far
more accurate and consistent in chemical delivery than comparable dispensing
systems,” said an Enviro-Solutions distributor.
Another distributor said that “These
units are significantly less costly, have no
eductors to tips and are easier and faster
to install.”
Both systems are designed to prevent
chemical contact with the user, making
them safer than other dispensing systems
as well as being extremely easy and flexible to use.
Enviro-Solutions at 1-877-674-4373 or
www.enviro-solution.com. Booth No. ???
SCA TISSUE INTRODUCES VERSATILE WIPERS AND SHOP TOWEL
REF: AG0039
Jump Start your cleaning with
fast delivery and logistics support
Your order is important to us: it’s processed
and shipped on time. We track your order so
you always know exactly what is happening.
It’s all about taking pride in meeting your
expectations, everyday, everywhere.
800.665.8670 | www.ag.ca
SCA Tissue has introduced two premium wipers with the durability and
versatility to perform a wide variety of
tasks.
Tork ® T60 is a durable, versatile,
residue-free wiper that provides highperformance absorption, without the
weight, making it ideal for use in tight
crevices and for applying solvents.
Tork® T70 is a heavy-duty wiper that
cuts through oil, grime and solvents.
Its low-linting quality make it useful
in autobody prep and finish work.
Both the T60 and T70 are available
in pop-up boxes, quarter fold and centre pull. The T70 is also available in a
flat pack.
SCA Tissue has also introduced
new multipurpose Tork ® Shop Max™
Towel. Shop Max towels are strong
enough to cut through oil, grease and
industrial-strength solvents, and versatile enough to be an everyday solution for general clean-up and spills
around the shop and garage. The towels have a thick, cloth-like construction that is highly absorbent and low
linting.
With 55 per cent more sheets than
the leading brand, the multi-purpose
disposable towels are a cost-saving replacement for cloth rags. Durability
and high-performance characteristics
make them a perfect choice for a wide
variety of uses, from detail work in
professional shops and garages to
cleaning tools in do-it-yourselfers’
workshops and garages.
For more information, visit
www.scatissue.com. Booth Nos. 1207
& 1209.
Getting into green?
You’re going to need a guide.
Your customers want safe, healthy environments
for their employees. This has increased the demand for
Green Cleaning. Not just green products, but comprehensive
green cleaning. Our ResponsibleSolutions program can
help. We provide a powerful combination of products,
implementation materials and training that helps deliver
a safe and healthy environment.
TM/MC
©2007 JohnsonDiversey, Inc. All rights reserved.
www.jwp.com/green
We have a long history of developing
environmentally responsible, effective products.
Green cleaning is no fad. It’s the new way of doing
business.
If you’re getting into green, you’re going to need a
guide. Contact your Johnson Wax Professional distributor
or representative or call 613-841-2173.
company profile
A
Atlas Graham is embarking on a journey of
transformation to sustain and grow competencies for an even more
successful future.
Since 1941, Atlas Graham has held
a leadership position in the Canadian
professional cleaning industry. Over
one year ago, James Graham took the
helm of the company representing the
third generation of family ownership.
Atlas Graham is a leading Canadian manufacturer and distributor of
manual cleaning solutions. Headquartered in Winnipeg, Man., the
company serves the building maintenance, healthcare, food processing,
food service and retail segments of
the Canadian market.
Atlas Graham bases its success on
its commitment to quality, service and
integrity. It claims to offer the very best
products faster than the competition
James Graham
when and where customers need them.
The company also prides itself on treating every individual with honesty and
respect.
Atlas Graham’s continued success
depends on its ability to maintain its
competitive advantage in the markets
that it serves. The company achieves
this through a process of continuous
improvement in all of its business practices and continued communications
with all stakeholders including employees, customers and vendor partners.
“Our distributors are the best in the
industry,” said Jim Graham, President
and CEO of Atlas Graham. “Each of
them is focussed on the implementation of key internal initiatives that will
provide a foundation for success in the
years ahead.”
“We do indeed live in interesting
times, and those companies with the
strongest and most positive alliances
will succeed,” he continued. “They
understand that optimum success is
reliant on open communication and the
continuous improvement of each member of their supply chain.”
As a customer and sales-driven orContinued On Page 66
company profile
ganization, the internal changes taking
place at Atlas Graham today include
facility expansion and renovation,
warehouse management, lean manufacturing, advances in IT, sales and marketing effectiveness, product development, market research, and human resource development.
“Atlas Graham was 65 years strong
in 2006 and while it was a significant
event to the Graham family and our
employees, James Graham asked us to
use our reputation, experience and expertise to look forward, not back,” said
Kathleen Rodrigue, vice president, sales
and marketing. “As a result, the company’s new marketing strategy, ‘Cleaning in Motion’, represents the need for
continuous change within the global
sanitary supply industry and at Atlas
Graham.”
Atlas Graham utilizes advanced
business systems and technology nec66 Sanitation Canada - MARCH / APRIL 2007
essary to support supply chain management and logistical integration. This
includes EDI and ERP systems.
With 75 employees and a national
sales force that covers both the industrial and retail market segments,
the company recently completed a $2
million expansion of its warehouse
facilities.
“There’s never a dull moment (at
Atlas Graham) and we don’t expect one
any time soon,” said Kevin McCaw,
Chief Operating Officer. “Our first
initiative was to add a 38,000 sq. foot
distribution centre to our existing facility so we could become more costeffective in our operations.” The expansion brings the company’s total
warehouse capacity to 108,000 sq. feet.
Moreover, recognizing that people are its greatest asset, McCaw said
that the company added skilled and
educated staff in key areas of every
department.
“These two changes alone are helping us to run consecutive elements of
our strategic implementation plan with
the least possible disruption to our dayto-day business,” he said.
As Atlas Graham surpasses its 65th
year of operation, the company extends
a big thank you to its employees, customers and suppliers for their support
and confidence.
“We are very proud of our history
and our sterling reputation which was
made possible by many who helped us
along the way,” McCaw said. “Here’s
to a bright and successful future for all
members of the Canadian sanitation
supply industry.”
For more information, contact Atlas
Graham Industries at (204) 775-4451,
Fax: (204) 775-6148, e-mail:
[email protected] or visit the company’s
web site at www.ag.ca.
Same Quality. Same Brands. Same People.
The only thing missing is the old name.
We’d like to introduce you to someone you already know.
It’s official. Scott Paper Limited is changing our name to Kruger Products
Limited. As for the exceptional quality, knowledgeable staff, and dedicated
team committed to delivering you all the products you’ve come to know
and trust – we decided to leave all of that just the way it was.
Learn more about Kruger Products by calling (800) 665-5610,
or visit us at www.KrugerProducts.ca/afh
green cleaning
By Mike Sawchuk, Enviro-Solutions
F
Facility service providers (FSPs) and
jansan distributors must start viewing
Green cleaning as a business opportunity. Often, facility managers are
turning to these two channels to help
their facilities transfer from conventional to Green
cleaning systems during the procurement of such
products and to execute the actual cleaning duties.
The result of this is that the relationships FSPs
and distributors have with these clients are considerably stronger today.
Green cleaning is best implemented when all
products and equipment are contributing to a facility’s healthy indoor environment. However, it
is not uncommon for a facility manager to transfer to Green cleaning in increments – from a very
minor, cost neutral level to a much more expanded,
holistic approach. And, FSPs and distributors can
help with this transfer by recognizing that there
are generally three levels of Green cleaning implementation.
green cleaning
The Green Step Ladder
Usually, the first step in transferring
from conventional to environmentally
preferable cleaning and maintenance
systems is by switching to Green cleaning chemicals and paper products. In
most cases, this requires little or no
added expense for the client and, even
though it is just the first step, it can
play a significant role in protecting the
health of the indoor environment.
Select third-party Green certified
products by EcoLogoM or Green Seal®.
These products were tested, analyzed
and earned certification because they
are environmentally preferable, cost
effective, and work as well as – if not
better than – conventional cleaning
products.
Another area of focus is to be careful not to simply switch a few of the
cleaning products, but continue using
traditional products for the rest of the
applications and then stop. The more
powerful cleaners such as bowl and
urinal, strippers, carpet extraction, carpet spotter, odor eliminators, etc.
should also be switched. EcoLogo and
Green Seal have criteria and certified
products for all these applications.
Paper products should also be certified or meet the standards set forth by
the U.S. Environmental Protection
Agency. These standards require paper
products to contain recycled materials
and are processed without the use of
bleach or its derivatives.
Level two of transferring to Green
cleaning and maintenance systems is
much more involved and requires the
selection of environmentally preferable
cleaning tools and equipment, including carpet extractors, vacuum cleaners,
floor machines and other products.
When you need the best value,
value,
Unisource will deliver
deliver..
Health Care.
With over 30 years
experience of distributing
quality cleaning supplies,
we know “clean”.
www.unisource.ca
Visit us at Can Clean, booth number 1019.
1-800-461-5455
www.glenmartin.ca
Advantage Maintenance Products – www.advantagemaint.com
Armstrong Manufacturing Inc. –
Atlas Graham Industries Co. Ltd. – www.ag.ca
Avmor Ltd. – www.avmor.com
Buckeye International Inc. – www.buckeyeinternational.com
Canadian Association of Environmental Management www.thecanadiangroup.com/caha/
Canadian Sanitation Supply Association – www.cssa.com
Chatterson Janitorial Supplies – www.chatterson.com
Chemspec Canada Ltd. – www.chemspec-canada.com
Clarke (Div. of Alto) – www.clarkeus.com
Comac Corporation – www.comaccorporation.com
Community and Hospital Infection Control Association
Canada - www.chica.org
Continental Manufacturing – www.contico.com
Cousins-Currie Ltd. – www.cousinscurrie.com
Crown Battery Manufacturing – www.crownbattery.com
Daniels & Associates – www.danielsww.com
Deb Canada – www.debcanada.com
Dissan Produits D’Entretien – www.dissan.com
Dominion Equipment & Chemical –
www.dominionequipment.com
Dustbane Products – www.dustbane.ca
Enviro-Solutions – www.enviro-solution.com
Equipment Canada – www.equipmentcanada.ca
Esteam Manufacturing – www.esteam.com
Eureka Canada – www.eureka.com
Kruger Products – www.scottpaper.ca
Larose et Fils Ltée. – www.larose.ca
Marino Manufacturing – www.marinomop.com
McConnell-Spadafora & Associates –
www.mcconnell-spadafora.com
Merfin Systems Inc. – www.merfin.com
Micheal’s Equipment – www.michaelsequipment.ca
Mictron Abrasives Canada – www.glit-mircrotron.com
Minuteman International – www.minutemanintl.com
Mister Chemical Ltd. - www.misterchemical.com
NaceCare Solutions – www.nacecare.com
Nilfisk-Advance Canada Company – www.advance-us.com
Ontario Healthcare Housekeepers Association www.ontariohealthcarehousekeepers.com
Oreck – www.commercial.oreck.com
Polti Canada – www.polti.ca
Prism Chemicals – www.prismchemicals.com & www.eco-max.ca
Procter & Gamble - www.pgbrands.com
ProLink EcoPro - www.ecoprocanada.com
Pro-Team Inc. – www.pro-team.com
Quick-MacCallum Corporation – www.quickmaccallum.com
Rubbermaid Commercial Products –
www.rubbermaidcommercial.com
Ferris Agency – www.cleanpigs.com
Fibreclean Supplies Ltd. – www.fibreclean.com
Sanitation Canada Magazine – www.sanitationcanada.com
SCA Tissue – www.sca.com
Sifto Canada Inc. – www.siftocanada.com
Spartan Chemical Company – www.spartanchemical.com
Stiebel Eltron – www.stiebel-eltron-usa.com
Swish Maintenance Ltd. – www.swishclean.com
Glen Martin Ltd. – www.glenmartin.ca
Glit Canada – www.glit-microtron.com
G.T. French Paper Ltd. – www.gtfrenchpaper.com
The Butcher Company – www.butchers.com
The Tennant Company – www.tennantco.com
3M Canada Inc. – www.mmm.com/canada
International Sanitary Supply Association – www.issa.com
Unisource Canada Inc. – www.unisource.ca
United Receptacle Inc. – www.unitedrecept.com
Jan-Mar Sales Ltd. – www.jan-mar.com
Johnny Vac (Div. of Distributions J. Beaulac) –
www.johnnyvac.com
Johnson Diversey – www.johnsondiversey.com
Virox Technologies Inc. – www.viroxtech.com
V-TO Inc. – www.vto.qc.ca
Karcher Canada – www.karcher.ca
Kimberly-Clark Professional – www.kcprofessional.com
Wilen Companies (The) – www.wilen.com
Windsor Industries Inc. – www.windsorind.com
Wood Wyant Inc. – www.woodwyant.com
Worldware Enterprises – www.eatoils.ca
green cleaning
Microfibre cloths and mop heads,
which use less chemical and are more
absorbent than conventional cleaning
cloths and mop heads, are examples of
less expensive Green tools.
A common problem often overlooked is that a great deal of the soil
entering a facility is walked in from the
outside. Therefore, taking steps to keep
this soil and other contaminants from
entering the facility, such as strategic
and sufficient mat placement, reduces
the facility’s cleaning needs as it works
to keep the indoor environment
healthy. Incorporating a high-performance matting system throughout a facility can trap up to 80 per cent of the
soil and is also required in a Green program.
However, some expensive tools,
such as enhanced air-filtration vacuum
cleaners, are necessary in level two.
These machines have a significant positive impact on indoor air quality. Additionally, machines certified by the
Carpet and Rug Institute are tested and
proven to be very effective at soil removal and also help improve the appearance of carpets.
Selected floor machines must have
built-in vacuum systems and shrouds
over the base of the unit to trap and
contain dust particulates while performing floor care tasks. Chemical dilution systems are also important because they optimize chemical product
use, which assures that just enough
chemical is used for satisfactory cleaning – a crucial component of Green
cleaning.
Extractors used in a Green cleaning
program must be low-moisture machines and should be able to heat cleaning solution/water to over 200 degrees
Fahrenheit. Low-moisture machines, as
the name implies, use less water – approximately one gallon per minute –
compared to conventional extractors,
which can use as much as four gallons.
Less water improves carpet drying
value,
deliver..
Property Management.
www.unisource.ca
time, which minimizes the possibility
that harmful mould or mildew will
develop. And, hot water plays a crucial role in improving the effectiveness
of the carpet cleaning chemicals. This
means less chemical may be necessary.
The final and highest step in Green
cleaning implementation, level three,
takes more of a holistic view of the facility. This entails viewing the entire
operation and maintenance needs of the
facility, including:
• The adoption of pest management
systems that use few or no pesticides.
• Enhanced filtering systems on
HVAC units.
• Landscaping that minimizes water use.
• Recycling programs.
• The installation of touchless
restroom fixtures.
• Proper ventilation of janitorial
closets and proper product storage of
cleaning tools, chemicals and equipContinued On Page 74
green cleaning
ment.
• Formation of a stewardship
program so that building managers,
occupants, as well as FSPs and distributors play an ongoing monitoring role in a facility’s Green cleaning implementation.
CUSTOMER BENEFITS
Another issue that will also benefit
the relationships of FSPs and distributors with their clients, as mentioned
earlier, is when customers see the tangible results of Green cleaning in the
form of cost savings. Depending on the
level of the program, customers can
expect to see “dollar gains” and savings
in areas such as:
• Reductions in operating costs,
especially waste removal, water
and energy.
• Rebates and tax benefits
through local, state and federal government programs.
• Less worker absenteeism as well
as improved worker productivity and
morale.
• Reduced workers’ compensation
claims and reduction of insurance costs.
And, other savings are possible as
well. The Wausau Insurance Company
estimates that the installation of highperforming matting systems not only
keeps soil from entering the facility, but
can also reduce slips and falls by as
much as 30 per cent – a savings that
can be passed on to building and business owners. And, it is estimated that
incorporating Green cleaning and other
Green features may save building and
business owners as much as $17 billion
to over $48 billion annually.
In addition to these benefits, customers should realize that going Green
makes good business sense. Green
mortgage-backed securities are now
being formed that offer building developers and business reduced financing if Green cleaning and other environmentally preferable systems are
value,
deliver..
Foodservice.
www.unisource.ca
incorporated. Already, a Green bank
has been started in San Francisco,
CA, that only loans money to facilities and businesses that meet specific
Green standards.
Along with financial benefits, we
must also keep in mind that we are
helping to protect our planet by reducing air and water pollution. Although
it is difficult to quantify our role, it is
hard to deny the significance of improving our processes in order to minimize
the environmental impact.
For these reasons and others,
cleaning professionals should always
view Green cleaning as not only a
business opportunity, but a social
opportunity as well. We are helping
customers save money in a variety
of ways, while minimizing the impact cleaning has on people, the
cleaning staff, occupants and visits to
the facilities as well as our environment, and, therefore, solidifying our
relationships with our clients.
Clearly
green
Cascades has been green for over forty years. Decades
before environmentalism was a buzzword, we were
working on new ways to recycle, re-use, and keep the
planet pristine for the next generation.
Cascades’ North River® line of tissue paper products
not only exceeds the most stringent environmental
standards, but is also certified by the largest number of
organizations in the industry.
www.cascades.com/tissuegroup
®
new technology
Floor-Cleaning
Technology Breakthrough
Sweeps, Washes, Polishes In One Pass
F
Floor care is a huge expense
for most businesses and
organizations. While most
of the expense - 95 per cent
- is labour, keeping floors
clean, attractive and safe also involves
investment in and maintenance of multiple pieces of equipment. In applications such as grocery stores, big-box
retail, hospitals, airports and public
buildings, vinyl and terrazzo floors
typically require daily maintenance.
This cleaning process often involves
four separate operations - sweeping,
scrubbing, burnishing and dusting with two or three different floor machines in addition to manual dusting.
The process is time-consuming, labourintensive and expensive.
For years, manufacturers have tried
to design and build machines that combine all floor-cleaning and maintenance
operations. Until now, the most successful of these designs has been the
combination sweeper-scrubber that
sweeps up dust and light debris, and
then scrubs and dries the floor in one
pass. While the use of sweeper-scrubbers has improved floor care productivity, the burnishing and dusting operations have remained separate.
Various attempts at a total “onepass” machine have been tried over the
years, but none has been truly successful in preserving a finish that is thought
to be the essence of an attractively clean
Figure One.
floor.
A major problem to overcome in
the design of a one-pass floor machine
has been creating a cleaning method that
combines the very different processes
needed in each of the four operations.
Sweeping utilizes a cylindrical brush
rotating at a relatively slow speed.
Scrubbing is the application of water
and detergent, and the mechanical abrasion of either disc or cylindrical brushes
operating at a relatively slow speed.
Burnishing, on the other hand, requires a high-speed rotating synthetic
fibre pad that creates just enough friction and heat to partially melt the top
layer of floor finish, which helps to
restore the shine. This is typically followed by hand-dusting to collect fragments of the fibre pad and filaments of
finish debris – another costly and timeconsuming operation.
What has been needed is a technological breakthrough that satisfies all
these different process needs without
significant compromises in any of the
separate operations. In other words, the
objective has been to create a new machine that sweeps, washes and restores
the floor’s finish in one pass.
NEW ADVANCE ADHANCER™
ONE-PASS MULTI-MACHINE
In developing the new Advance
Adhancer technology, the focus was on
four critical areas: cylindrical brush
speed, cylindrical brush material, controlled brush pressure and detergent
chemistry. Research showed that all
four elements needed to be modified
in order to be successful.
Cylindrical brush speed – Most
polishers operate at more than twice
the rpms of a sweeper-scrubber in order to create enough heat to alter the
surface of the finish. The Adhancer
technology involves dual counter-rotating cylindrical brushes operating at a
speed that is high enough to preserve
the finish, but not high enough to spray
water and detergent.
Cylindrical brush material – Most
brushes on sweeper-scrubbers are stiffbristled nylon or polypropylene designed for aggressive cleaning, not polishing. Advance found that by modifying the tip of the bristles, it created a
brush with a softness and fineness for
good sweeping and washing.
Brush pressure – The Adhancer
technology uses a moderate downward
brush pressure to ensure proper cleaning yet still allows the brushes to maintain their higher revolutions for burnishing. Sensors in the machine maintain the correct downward pressure
even when there is a change in floor
level or composition.
Detergents – Aggressive detergents
clean well, but they also partially strip
and dull the shine of the finish. A new
class of so-called “snap-back” detergents
has emerged that offer good cleaning
without significantly dulling the shine
of a finished floor. While not always
suitable for heavily soiled floors in an
industrial environment, these snapback detergents are suited for normally
glossy floors that are only subjected to
foot traffic and normal dirt.
Figure Two.
new technology
The new Adhancer multi-tasking
technology sweeps, washes, leaves the
shine and dusts all in one pass, and the
technology is available in both walkbehind and rider models. The machine
has dual high-speed, counter-rotating
cylindrical brushes. At the back of the
machine, a parabolic squeegee collects
the dirty solution and vacuum-dries the
floor. No finish or fibre debris is created and no further floor care operations are necessary.
EXTENDING THE TIME
BETWEEN RE-FINISHING
When a floor is stripped, re-finished
and polished, it is at its maximum gloss.
Daily sweeping and scrubbing decreases
this gloss due to mechanical abrasion
and chemical attack by aggressive detergents. The gloss is somewhat restored by burnishing and dusting – but
never to the previous level. As illustrated in Figure Two, with each sweep,
scrub, burnish and dust operation, the
gloss eventually ratchets down to an
unacceptable level. At that point, the
floor is usually stripped and re-finished. In applications that involve
daily cleaning, the strip and re-finish
routine needs to occur approximately every 80 to 90 days.
Compared to the typical sweep,
scrub, polish, dust cycle illustrated in
Figure Two, the Adhancer one-pass machine provides a slightly different
graphic profile. Due to the design of
the brushes, the lower pressure and the
“snap-back” detergent, Adhancer technology cleans as well as, but not as aggressively as a typical scrubber. The
benefit of the Adhancer technology, as
shown by the upper line in Figure Two,
is that the gloss does not deteriorate as
rapidly. While the Adhancer technology will not produce the so-called “wet
look” of a freshly finished floor after
each pass, it will maintain a moderate
gloss for a much longer period of time
than the conventional scrub and burnish method, but with much lower labour costs. The result is a comparably
appearing floor surface combined with
significant savings in equipment and
labour.
CONCLUSION
Advance’s Adhancer technology has
accomplished the breakthrough that
was necessary to combine sweeping,
washing, shining and dusting into a
one-pass machine. Results of this extensive testing of the new Adhancer
technology have shown that this costly
cycle of stripping and re-finishing can
be reduced by several operations each
year. Instead of a normal 90-day strip
and re-finish cycle, the Adhancer technology can, at minimum, extend the
cycle to 120 days or 135 days – a 33 to
50 per cent improvement. Also eliminated are the separate labour-intensive
operations of daily burnishing and dusting that will save an additional 25 to
30 per cent in labour costs.
Nilfisk-Advance Canada at 1-800-6688400
ext.
*822,
e-mail
[email protected] or visit
the company’s web site at www.advanceus.com.
special feature
JAMES GATHANY
JAMES GATHANY
C
Cleaning is a science-based
environmental management process essential for
sustaining the quality of
human life. If we are to
understand the important
role of cleaning and the contributions
it makes to human existence and the
quality of life, we need to know what
cleaning is, how it works and why it
is important. To understand exactly
what this involves, one of the first
questions we must ask is: What is the
scope of cleaning science? What subjects must be properly understood if
we are to have a firm grasp on the
entire field? To properly define
“cleaning,” accent the objectives and
reasons for cleaning, and highlight
their importance and value, the science of cleaning must, at a minimum,
include the following topics:
(1) Risk Reduction Benefits of Effective Cleaning. First and foremost,
cleaning creates a healthy condition by
reducing exposures and risks. It enables
sanitation and prevents illness. Cleaning provides living and working space.
In addition to human health, cleaning
protects valuable materials and equipment, and maintains the value of property. Cleaning is a form of insurance
that prevents crisis and reduces the full
range of costs related to property and
real estate.
(2) Cleaning and Special Environments. Cleaning is the organized proc-
By MICHAEL A. BERRY, Ph.D.
ess of removing or repositioning unwanted matter so human activities can
take place in a specific built environment. Different environments require
different cleaning processes.
(3) Cleaning Chemistry. Understanding and properly describing how
chemicals work, the effect they have
on various forms of matter, and their
protective or risk-reduction benefits as
well as their toxic, unwanted, or unintended effects on humans or the natural environment are all important parts
of cleaning science.
(4) Measurements of Cleaning Effectiveness. Studies have shown that
effective cleaning when consistently
implemented is cost effective and can
lead to measurable environmental improvements as measured by reductions
in particles, volatile organic compounds (VOCs), and biological pollutants. The assessment of cleaning effectiveness can be accomplished through
environmental sampling and the measurement of dust, fungi, bacteria and
indoor-air particulate matter.
(5) Cleaning Management. Effective cleaning starts with management
competency, professionalism and technical leadership. A well-managed and
The Need for Peer Review
To ensure that researchers and
authors meet the standards of their
discipline and of science in general,
the scientific community engages in
“peer review,” which subjects authors’ scholarly works or ideas to
the scrutiny of others who are experts in the field. To provide the
cleaning profession with its first
venue for peer review, the Cleaning
Industry Research Institute (CIRI)
is presenting a 2007 Conference and
Symposium Apr. 30 to May 2, 2007,
at the William F. Harrah College of
Hotel Administration on the cam-
pus of the University of Nevada, Las
Vegas, Nev.
CIRI issued a call for papers in
early 2006, and has received abstracts covering all of the topics discussed in The Scope of Cleaning
Science article. The final papers will
be presented at the forum, which is
open to anyone having an interest
in cleaning science. Additional information can be found at the CIRI
web site at www.ciri-research.org/
symposium. Following the conference, CIRI will publish formal proceedings of the papers submitted.
special feature
effective cleaning program includes the
following quality-management components: process identification, evaluation
and continuous improvement; management by fact and knowledge for improvement; structured problem solving; effective communication at all levels; valuing human resources;
benchmarking and performance measurement; and quality tools and technology. The effectiveness of the cleaning
program resides in a well-defined and
comprehensive cleaning objective;
planned, scheduled, systematic cleaning
coverage; the use of cleaning equipment
and technology that is tested and evaluated for effectiveness and safety; and,
most importantly, the focused and specialized training provided to the cleaners.
(6) Testing of Cleaning Technology. In recent years there have emerged
comprehensive programs for efficacy
testing of cleaning products and tech-
Keeping the environment
green.
It’s in all our hands.
A complete
line of certified,
environmentally
EcoLogo
preferred products.
M
866.627.6588
nologies. Examples of performance
testing are the Green Label Vacuuming Testing Program and evaluation of
carpet cleaning systems using X-ray
fluorescence (XRF) measurement of
soil removal for cleaning efficacy. Without testing and scientific documentation, cleaning products and technologies cannot be assessed in terms
of cleaning effectiveness or environmental suitability; but with it, they
can.
(7) The Language and Taxonomy
of Cleaning Science. For cleaning to
truly become a professional, sciencebased industry recognized by government, health organizations and other
critical constituents, the language of
cleaning science must be organized
in a systematic manner. This includes
cleaning terminology seen in its
proper hierarchy; terms agreed upon
or, if not, used as bases for debate;
thereafter published and accepted as
norms. Antiquated or deprecated
cleaning and maintenance terms
should be reviewed, assessed, rejuvenated, or rejected and replaced.
Cleaning for health, to be an
achievable goal, demands that our
industry have a firm foundation in
science. It is only through this process – of disciplined research, critical
peer review and open presentation –
that the cleaning industry will receive
the recognition it deserves as a science-based profession that is not only
focused upon, but able to provide, a
healthy indoor environment.
- Michael Berry directed the EPA’s indoor-air research program from 1985
to 1994. Since retirement for the EPA,
he has been a research professor at the
University of North Carolina at
Chapel Hill, where he’s written numerous articles related to business and the
environment, built environment, and
environmental science and management. He is also the author of Protecting the Built Environment: Cleaning
for Health, and serves as a consultant
to businesses and public institutions in
the evaluation of environmental-management strategies and policy.
healthcare housekeeping
Clostridiumdifficile
By RON MCQUADE,
Breeze Facilities Solutions
Ron McQuade is managing partner in
Breeze Facilities Solutions. An
innovator in computer software
solutions to the housekeeping
industry, the company provides a full
range of consulting and training
services to the healthcare and
commercial building services
industry. The company has offices at
8389 6th Line, Utopia, Ont. L0M
1T0. Tel: (705) 423-9663,
Fax: (705) 423-9596, Web Site:
www.breezecanada.com.
M
One Tough Bug
Many have recently read in
the press of outbreaks in
hospitals of Clostridium
difficile, more commonly-known as C-difficile. It has become a major challenge for environmental services professionals trying to
control the spread of this pathogen in
hospital settings.
In order to control the spread we
must first understand how this pathogen is transmitted and then how to remove it from the environment.
Clostridium difficile is spread via the
faecal oral route. The organism is ingested as the vegetative form or as
hardy spores, which can survive for
long periods in the environments and
can traverse the acid of the stomach.
For C-difficile to establish itself and
proliferate in the colonic mucosa, the
normal flora of the colon must be disrupted and C-difficile must be ingested.
Although these events need not necessarily occur in that order.
Recent studies state that more than
90 per cent of health care C-difficile infections occur after or during anti-microbial therapy. As many patients in a
hospital are prescribed antibiotics, this
leaves the patient population at risk.
C-difficile spread in hospitals has been
well-documented, occurring primarily
from person-to-person and via contamination of the patient care environment.
Placing these patients on contact
precautions with a combination of vigilant hand hygiene is an effective means
of decreasing horizontal spread. Alcohol is not an effective means of killing
C-difficile spores. Hand washing should
be done exclusively using soap and
water as per your organization’s hand
washing policy and procedures.
Environmental contamination of Cdifficile is due to the persistence of
spores that can be highly-resistant to
routine disinfectants and can survive on
dry surfaces for many weeks and
months. No disinfectants are registered
with the U.S. Environmental Protection Agency with a claim for C-difficile
spore inactivation.
The use of hypochlorite solutions
(bleach) has been recommended by infection control agencies both in Canada
and U.S. However, these solutions create strong odors and can be very corrosive to environmental surfaces.
One approach that is gaining prominence with housekeeping professionals
is the use of microfibre cloths.
Microfibre cloths are densely constructed polyester and nylon fibres that
are approximately 1/16 the thickness
of a human hair. The fibres are split in
such a way that it creates hooks which
scrape up dirt from the surface. The
fibres also have a positive charge which
attracts negatively-charged dust.
Testing using environmental cultures has shown microfibre cloths remove up to 99 per cent more contaminants from surfaces. Instead of trying
to kill the C-difficile spores with disinfectants, the microfibre cloths trap and
remove the spores from the environment.
Touch surfaces need to be targeted
for enhanced environmental cleaning.
Many organizations have implemented
housekeeping procedures, in which all
rooms contaminated with C-difficile
are double cleaned on patient discharge.
This is done to enhance surface coverContinued On Page 92
Lincolnwood, IL 60712-1799
Tel: (847) 982-0800
Toll Free: 1-800-225-4772
Fax: (847) 982-0819
Web: www.issa.com
ISSA SELECTS CLEANING
INDUSTRY MANAGEMENT STANDARD
CASE STUDY PARTICIPANTS
I
ISSA has selected 24 building
service contractors and in-house
cleaning departments, from the
United States and Canada, to participate in the Cleaning Industry
Management Standard (CIMS)
Certification Case Study Program.
The 24 organizations that have been
selected will be the first to undergo individual assessments in hopes of becoming certified to the cleaning industry’s
new consensus-based management
Standard. ISSA will then promote those
organizations who achieve certification
in specialized marketing case studies,
targeting the purchasing and facilities
management communities.
“We are pleased with the overwhelming interest we have received
from organizations of all sizes regarding the Case Study Program,” said Dan
Wagner, ISSA Standards Development
manager. “Plus, despite the fact that
certification is not currently available
beyond the selected case studies, we are
already receiving applications from
groups who want to be first to certify
once we officially open the program to
the industry in general this fall.”
The organizations selected to participate in the CIMS Certification Case
Study Program represent a cross-section of various sized organizations and
geographic locations. Participants range
from having as few as 20 full-time
equivalents (FTEs) to 5000 FTEs, and
service a broad spectrum of facility
types.
“Our intent was to select organizations that can help us understand how
CIMS can be implemented in small to
very large organizations, as well as in
different facility service settings,”
Wagner said. Those selected include
schools, universities and BSCs who
service commercial, industrial, health
care and public facilities.
Case study participants include:
• Bee-Clean Building Maintenance,
Edmonton, Alta.
• Better Business Cleaning Inc.,
Louisville, CO.
• Horizon Services Corporation,
East Hartford, CT.
• IBS Services Group, New York,
NY.
• IH Services, Greenville, SC.
• KIMCO Corp., Norridge, IL.
• K-Tech Kleening Systems,
Weston, WI.
• Magic Touch Cleaning, Lee’s
Summit, MO.
• McFarland Hanson Inc., Anoka,
MN.
• Mid-American Cleaning Contractors, Columbus, OH.
• Omni
Facility
Services,
Southfield, MI.
• P & R Enterprises, Falls Church,
VA.
• Pacific Building Care, Irvine, CA.
• Portland Habilitation Center,
Portland, OR.
• Pro Clean Building Maintenance,
Altamonte Springs, FL.
• Rhino Cleaning Company, Read-
ing, PA.
• Riverside Local School District,
Painesville, OH.
• Scarlet and Gray Cleaning Service, Cincinnati, OH.
• ServiceForce USA, LLC, Dulles,
VA.
• UNICCO, Newton, MA.
• University of Guelph, Guelph,
Ont.
• University of Michigan, Ann Arbor, MI.
• Varsity Contractors, Pocatello, ID.
• Vonachen Services Inc., Peoria, IL.
To become certified to the standard,
applicants must submit written documentation supporting their compliance
with the requirements described in the
five key sections. An ISSA-accredited,
third-party assessor will then conduct
an on-site review of the applicant’s systems, processes and documentation to
ensure compliance. To achieve certification, an organization must meet 100
per cent of the mandatory elements and
60 per cent of the recommended elements, per section.
Organizations interested in pursuing certification when it is made available to the industry-at-large this fall are
encouraged to submit an application as
soon as possible. Applications are available at www.issa.com/standard. The
CIMS Certification Guide, which helps
organizations better understand what
is required to comply with the standard is also available.
CIMS is a management framework
that sets forth those processes, procedures and supporting documentation
that are universally-recognized as the
hallmarks of a well-run and customerfocused building service contractor
(BSCs). In-house custodial operations
can also use the standard to benchmark
and set goals for internal improvement.
ISSA spearheaded the standard’s
creation, which was developed through
a true consensus-based effort which
brought together a group of organizations representing more than 100,000
professionals from the cleaning, facilities management and purchasing communities.
The standard, which is available for
download at www.issa.com/standard,
does not specify products or cleaning
techniques that must be used, but instead outlines five areas of best management practices believed to be the
cornerstones of a well-managed and
customer-centred cleaning organization: quality systems, service delivery,
human resources, health, safety and
environmental stewardship, and management commitment. Many of the elements can also apply to other service
areas within a facility, making it even
more widely valuable to facilities executives as a benchmarking and evaluation tool.
Many key facilities management
organizations have endorsed CIMS,
including the International Facilities
Management Association (IFMA),
which has shared the standard with
each of its North American Chapters.
ISSA representatives will be speaking
at multiple IFMA chapter events
throughout 2007, as well as other industry events, to help facility managers better understand CIMS and how
it can be used to identify quality service providers. For a list of upcoming
CIMS
presentations,
visit
www.issa.com/standard.
“We are happy to hear that some
facilities are already requiring compliance with CIMS in their bid specifications,” Wagner said. “And we are
also working on tools that can help
contract specifiers easily integrate the
standard’s key elements into their
contract qualifications.”
For more information regarding the
standard or to learn how you can incorporate its elements in your own
cleaning specifications, contact Dan
Wagner at [email protected], (847) 9820800 or 1-800-225-4772 (North
America).
ISSA/INTERCLEAN®
NORTH AMERICA 2008
MOVES TO LAS VEGAS
I
In response to member requests for a 2008 venue
change, ISSA is pleased to announce it has secured the Las
Vegas Convention Centre in
Las Vegas, NV, for ISSA/
INTERCLEAN® North America
2008. The exhibit dates will be Tues.
Sep. 9 through Thurs. Sep. 11.
“Our members spoke and we listened,” said ISSA Executive Director, John Garfinkel. “While it is rare
to change venues this close to an
event, we learned of an opportunity
that would satisfy our attendees’ and
exhibitors’ needs; we were fortunate
to negotiate a favourable move to a
location where we have a strong
track record.”
Historically, ISSA/INTERCLEAN North America breaks attendance records when it is held in
Las Vegas, and ISSA estimates the
2008 move will increase attendance
by between 2500 and 3000. In addition, the venue change will give
attendees more extensive travel and
accommodation options while ex-
hibitors will experience operational
cost savings in many key areas, including labour and drayage.
With this most recent round of
negotiations,
the
ISSA/
trade show is also in the unique position of being able to frequent Las
Vegas every other year, beginning
in 2011 – fulfilling another request
from both attendees and exhibitors.
In the alternate years, the show will
rotate between Chicago, Ill., and
Orlando, Fla.
ISSA books trade show venues 10
years in advance with varying contractual commitments. For a list of
future North America dates as well
as other upcoming ISSA/
INTERCLEAN events around the
world, visit www.issa.com.
This year’s show ISSA/
2007 will take place in Orlando,
Fla., Oct. 23 to 26. Hotel registration and educational conference details will be available in
early April.
AMERICO EXPANDS MANUFACTURING CAPABILITIES
WITH NEW, HIGHLY ADVANCED NON-WOVEN PRODUCTION LINE
Americo Manufacturing Co., a
manufacturer of floor pads, hand pads,
filter media, geotextiles and other nonwoven materials, has expanded its
manufacturing capabilities with a new
state-of-the-art production line. Boasting the most advanced technology in
the industry today, Americo, already
a leader in non-wovens manufacturing,
is poised to raise the bar even higher as
it continues to offer the most consistent and highest quality product in the
marketplace.
According to company executives,
the new equipment will increase productivity and capacity at the Acworth,
GA facility. The company also has a
manufacturing facility in Cartersville,
GA, and a distribution facility in Los
Angeles, CA.
“Americo has experienced unprecedented growth over the past several
years,” said CEO Leonard Shutzberg.
“Today, we ship product to all 50 states
as well as 55 or more countries worldwide.
Meeting and exceeding customer
In photo are (from left): Leonard Shutzberg, Chief Executive Officer; Richard Rones, President; and Joe Tarantino, Vice President of Operations.
needs with high quality products and
exceptional service has always been a
guiding principle at Americo. By expanding production capabilities,
Americo is able to focus on satisfying
customer demand while gaining significant competitive advantage.
“Surpassing our customers’ expectations is what we’re all about at
Americo,” said company President,
Richard Rones. “This expansion will
assure our customers of the same fast,
efficient service that they’ve come to
expect from Americo.”
ATLAS-GRAHAM APPOINTS MEDLAND SALES FOR ONTARIO
Kathleen Rodrigue, vice president
sales and marketing for Atlas-Graham
Industries, is pleased to announce that
effective immediately, Medland Sales
will be providing full account manage-
ment and field sales support for AtlasGraham distributors in the province of
Ontario.
Medland Sales offers over 25 years
of successful relationship building with
distributor sales
reps and end-users
in the Ontario
m a r k e t .
Medland’s experience and expertise
is based in the
commercial
jansan industry,
making them an
excellent fit for
Atlas-Graham.
John Martin,
business development director for
NEW APPOINTMENT AT
NILFISK-ADVANCE CANADA
Nilfisk-Advance Canada is
pleased to announce the appointment of Don Galley to the position of general manager of the
Canadian operation.
Galley will oversee the tailoring of the North American and
global strategies to the Canadian
marketplace.
Galley has over 25 years of
experience with an extensive
background in sales, marketing
and operations. In addition, he
brings an entrepreneurial spirit
learned in subsequent executive
roles in industry-leading companies.
Throughout his career, Galley achieved consistent highlevel performance in all areas of
fiscal and operational responsibility. According to a company
spokesperson, “We are very
excited about the potential this
change brings not only to our
own operation but to our ability to serve our customers’
needs.”
Nilfisk-Advance Canada, together with its partners, wishes
Galley all the success in his new
role as general manager.
STRONG ENOUGH SAFE ENOUGH for
to fight an OUTBREAK! EVERY DAY USE!
Norovirus
DIN and EPA
Registered
Influenza
Rhinovirus
MRSA
VRE
Clostridium
difficile
Infection control’s prescription
for outbreaks can be used daily
for prevention.
To learn more about Accelerated Hydrogen
Peroxide (AHP) such as peer reviewed articles,
efficacy reports, protocols, technical documents
and endorsments or to find a product to suit
your needs please visit www.virox.com or call
1-800-387-7578.
and more>
Engineering Revolutionary Disinfectants for the War Against Microbes.
w w w. v i r o x . c o m
Green Guard
Certification
EPA Inerts Listing
Canadian Food
Inspection Agency
(CFIA) Approvals
FDA Generally
Regarded as Safe
(GRAS) Listing
SWISH HOSTS ANNUAL COMMUNICATION EVENT
On a wintry day in February, 125
key vendors and special guests from
Swish Maintenance Ltd. attended a major company communication event.
Swish’s key partners from across
Canada and the United States came to
hear a report on business and news
from the company’s senior management team.
The objective of the event was to
share information with Swish’s
stakeholders regarding the company’s
past performance, management structure, future objectives, strategies and
plans for the future.
“We are an open company sharing
information that most companies
would be too concerned to share,” said
Tony Ambler, Swish’s president.
“However, we trust our partners and
it’s important that they understand
clearly what our direction is and how
they can participate with us to accomplish joint success and mutual growth.”
Ambler delivered a “Stakeholder’s
Report” to the audience reviewing the
company’s track record of success in
achieving consistent growth over its 50
year history.
Following Amblers report was Ken
Hilder who reviewed the company’s
“Message of Uniqueness” and Swish’s
direction relative to key market segment plans.
Ken Lynch, Swish’s vice president
of sales, reviewed the sales team structure together with new selling tools and
technology support that has been delivered to the sales team to support
their growth objectives.
Mark Wilson, Swish’s manager of
procurement and logistics, reviewed a
number of initiatives being implemented that will strengthen the infrastructure that is designed to continuously improve operating efficiencies
and customer service.
At this point, Hilder, Lynch and
Wilson joined one another in a symbol of solidarity and common direction
representing the disciplines of marketing, sales, procurement and logistics to
deliver a clear strategic message to the
key vendor partners regarding the
“Rules of Engagement” relative to what
the vendors can expect from Swish and
what Swish expects from the vendors.
Founded in 1956 by W.I.
(Walter) Ambler, Swish celebrated
its 50th birthday
in 2006. Today,
the Swish group
of companies remain 100 per cent
Canadian owned
being privately
held by Walter’s
three sons, Tony,
Steve and Mike.
Swish operates
15 branch locations throughout Canada and
the Northeastern
United
States.
ENVIRO-SOLUTIONS ADDS
DISTRIBUTORS AND
MANUFACTURERS REP
Enviro-Solutions has announced that two new U.S. distributors have joined its sales
team along with a new manufacturers’ rep.
Based in Peterborough, Ont.,
Enviro-Solutions is a manufacturer of Green cleaning chemicals
and products. The company has
been manufacturing environmentally preferable cleaning products
for nearly 15 years.
According to Mike Sawchuk,
vice president and general manager of Enviro-Solutions, the two
new distributors are Thoroughbred Sanitary Supply, Cincinnati,
OH, and ESG, Fayetteville, NC.
“These two distributors place
a great emphasis on Green cleaning and have become local experts on the subject,” Sawchuk
said. “They also view selling environmentally preferable cleaning products as a way to grow
their businesses and sales.”
The manufacturers’ rep joining Enviro-Solutions is Moon
Marketing, Kansas, MO.
“We’ve always been very
choosey about which manufacturers we represent,” said Doug
Moon, president of Moon Marketing. “Enviro-Solutions impressed us because they are not
‘the new guy on the block’ but
have been manufacturing Green
cleaning products for quite a
while.”
Sawchuk said that his company experienced considerable
growth last year, exceeding expectations. “We see 2007 as another banner year for us as well
as distributors utilizing Green to
grow the market share and sales,”
he said.
AMERICO APPOINTS
NEW REPRESENTATIVES
SILGAN HOLDINGS ANNOUNCES ACQUISITION OF CANADIAN
PLASTIC BLOW MOULDER, COUSINS-CURRIE LTD.
Americo Manufacturing Co.
has announced that Riches Associates has joined their team
as sales representatives covering
Canada.
Americo is looking forward
to expanding its sales of floor
pads, hand pads, sand screen
discs, floor matting and logo
matting in Canada.
John
Riches,
Bob
Domenichelli, Michel Leger,
Ryan McDougall and Greg
Murphy from Riches Associates, will represent Americo
products from coast-to-coast in
Canada. They may be reached
at (613) 834-5047.
Silgan Holdings Inc., a supplier of
consumer goods packaging products,
has announced the acquisition of substantially all of the assets of CousinsCurrie Ltd., a Canadian blow moulder
of customer designed large-ware plastic bottles.
“We believe Cousins-Currie represents an excellent fit with our Canadian plastics business,” said Bob Lewis,
Silgan’s executive vice president and
Chief Financial Officer. “With two
manufacturing locations near Toronto,
Cousins-Currie is a leading manufacturer of larger size, custom-designed
extrusion blow moulded containers for
the agricultural, institutional food and
industrial markets in Canada and the
United States. The Cousins-Currie
business has built a strong reputation
for quality and design capability, and
has been named one of the 50 best-man-
ATLAS-GRAHAM APPOINTS
MEDLAND SALES FOR
ONTARIO
ARMSTRONG MANUFACTURING LAUNCHES
PROSERIES GREEN PRODUCTS
Atlas-Graham, will focus on
his increased responsibilities
in that capacity. He will continue to work from AtlasGraham’s Toronto office and
showroom.
“We look forward to seeing excellent synergies between (Martin) and our other
rep agencies across the country,” Rodrigue said. “The addition of Medland Sales to
our national network of rep
agencies assures us that the relationships built in Ontario
will continue to get the attention they warrant.”
For more information, contact: Medland Sales at (416)
466-7200, Fax: (416) 466-7869
or visit the company’s web site
at www.medlandsales.com.
Armstrong Manufacturing Inc. is
pleased to announce the official launch
of its ProSeries Green™ line of products, which are certified under
EcoLogoM, North America’s leading
certification and green marketing organization.
Armstrong is proud of this accomplishment and it has allowed the company to refocus its energies toward being not only leaders in the industrial
and institutional cleaning industry, but
also environmental stewards helping to
lower the environmental footprint of
its own manufacturing operation.
Armstrong has taken its environmental stewardship to the next level
through an extensive look at packaging, labelling processes and a comprehensive recycling waste and effluent
reduction program. Armstrong has significantly reduced its carbon footprint
for the greater good of the environment
and for those who choose the benefits
of using ProSeries Green certified prod-
aged companies in Canada for the last
three years as determined by an independent study. Combined with Silgan’s
existing plastics business, this transaction creates a market leading competitive position for our custom bottle
franchise in Canada.”
Silgan Holdings is a leading North
American manufacturer of consumer
goods packaging products with annual
pro forma net sales of approximately
$2.8 billion in 2005. Silgan operates 66
manufacturing facilities in the United
States, Canada and Europe. In North
America, Silgan is the largest supplier
of metal containers for food products
and a leading supplier of plastic containers for personal care products. In
addition, Silgan is a leading supplier of
metal, composite and plastic vacuum
closures for food and beverage products in North America and Europe.
ucts.
Armstrong Manufacturing Inc. at (905)
566-1395, Toll Free: 1-866-627-6588 or
www.ArmstrongManufacturing.com.
ECI2 ANNOUNCES NEW
SOUTHEAST SALES REP
“eCommerce” Industries Inc. ECI2,
a leader in industry-specific information technology solutions, has announced the addition of Andrew
Ballard to the sales team. As a sales representative for the Southeast region,
Ballard will drive sales for the company’s TEAM-DESIGN!®, Ensite Pro™
and SDS Platinum™ product lines.
“My whole career has prepared me
for this opportunity,” Ballard said. “I
have 18 years of experience on the
wholesale side of the industry; most of
ECOLOGO AND CLEANGREDIENTS STREAMLINE INGREDIENT SELECTION PROCESS
EcoLogoM, North America’s leading
certification and Green marketing organization, has announced they are
making it easier for manufacturers to
formulate products meeting EcoLogo’s
Green certification criteria by streamlining the audit for products using ingredients listed on the CleanGredients™
database.
CleanGredients is an online database
of institutional and industrial cleaning
ingredients. It was developed to help
manufacturers of Green cleaning chemicals and products select environmentally
preferable chemical ingredients.
Created by GreenBlue, a non-profit
organization based in Charlottesville,
VA, CleanGredients works with various industry sectors to stimulate the
development of healthier products and
services. It also works in partnership
with the U.S. Environmental Protection Agency’s Design for the Environment Program, with input from numerous industry experts who serve on
its Technical Advisory and Steering
Committees.
According to Scott McDougall, president of EcoLogo, any active surfactant
in the database listed as “readily biodegradable” will now be acceptable evidence for EcoLogo that the ingredients
meet the following requirements:
• Proof of biodegradability of surfactant ingredients as required in criterion 7.b of CCD 146 “Hard Surface
Cleaners.”
• Proof of biodegradability of
surfactants as required in criterion 4.n
of CCD 110 “Biologically Based Cleaning and Degreasing Compounds.”
• Proof of biodegradability of surfactant ingredients as required in criterion 6.b of CCD 147 “Floor Care Products.”
• Proof of biodegradability of surfactant ingredients as required in criterion 6.b of CCD 148 “Carpet Care
Products.”
• Proof of biodegradability of sur-
CLOSTRIDIUM-DIFFICILE
age by re-cleaning surfaces that may
have been missed the first time and to
remove more contaminants from the
environment. The double cleaning procedure is labour intensive however,
studies have estimated that C-difficile
associated disease costs an additional
$3,669 to $7,234 per patient hospitalization. This makes the business case
clear for the double cleaning procedure.
The housekeeping professional is
only one of the many health care professionals that must work together in
order to control the spread or outbreak
of C-difficile in the
health care environment. Different
strains of C-difficile
are starting to appear in North
America and Europe that are more
resistant and even
more deadly. This
is one tough bug
that will continue to be a
challenge
for
some time to
come.
factant ingredients as required in criterion 4.t of CCD 104/Green Seal 41
“Hand Cleaners – Hand Soap.”
Furthermore, any surfactant in the
database with an aquatic toxicity measurement of less than one mg/L will also
become acceptable evidence for
EcoLogo in meeting the following requirements:
• Proof of low toxicity of surfactant
ingredients as required in criterion 7.a
of CCD 146 “Hard Surface Cleaners”
(using the “individual ingredient” approach in Appendix 2).
• Proof of low toxicity of
surfactants as required in criterion 3.g
of CCD urinal deodorant blocks.
“We believe CleanGredients is helping the jansan industry significantly,
making it easier for them to select ingredients that can be used to produce
Green cleaning chemicals and products,” McDougall said.
ECI2 ANNOUNCES NEW
SOUTHEAST SALES REP
it helping dealers automate their
business. Then I worked for six
years on the commercial side for
a dealer who was strong in furniture, supplies, jansan and school
supplies. I’m excited because
now I have the opportunity to
take all of this experience and use
it to help other members of our
industry find the best system for
their business.”
ECI2 is a premiere developer
of industry-specific business operations software and integrated
supply chain automation, with
an emphasis on e-commerce capability and supplier connectivity. Through the development
and application of leading edge
technologies, the company is
providing large-scale innovation
for the small- to medium-sized
business.
in the news
Nina Belanger, Sales Representative,
Interpoint Distribution
Denis Benoit, Owner
DBK Marketing
Erick Sapon, Owner,
Interpoint Distribution
McConnell-Spadafora Inc.
I
A National Approach
In the last three years, McConnell-Spadafora
Inc., in addition to Eco II, Johnson Diversey
Consumer Branded Professional Products and
3M Commercial Care, has acquired new lines
which have been successful in developing a
national presence in the health and safety, and
industrial markets.
John Spadafora, owner and president of McConnellSpadafora Inc., recently announced that Jim Heron has
been named a partner in the sales agency. Heron will
continue to service distributors in Southwstern and
Northern Ontario, and the Niagara Peninsula. After
seven years as a director of the Ontario Chapter of the
Canadian Sanitation Supply Association (CSSA), Heron
was elected president of the association in 2004.
National representation consists of DBK Marketing Western Canada (Denis Benoit, owner and Scott Gander, sales rep), Interpoint Distribution - Quebec and Maritime Provinces (Erick Sapon, owner and Nina Belanger,
sales rep).
Tom Manley services the eastern G.T.A., Kingston,
Ottawa and Cornwall area.
With representation across the country, McConnellSpadafora Inc. has become a truly national sales agency –
meeting challenges of future growth and dedication to
their customers.
information
3M Canada Inc.
Page 78
Tel: (519) 451-2500
Fax: (519) 452-4600
Web: www.mmm.com
Advance by Nilfisk-Advance
Page 96
Tel: (905) 712-3260
Fax: (905) 712-3255
Web: www.nilfisk-advance.com
Advantage Maintenance Products Ltd.
Pages 37 & 79
Tel: (519) 442-7881
Fax: (519) 442-7382
Web: www.advantagemaint.com
Americo Manufacturing Company
Page 9
Tel: (800) 849-6287
Fax: (678) 915-2016
Web: www.americomfg.com
Armstrong Manufacturing Inc.
Page 82
Tel: (905) 566-1395
Fax: (905) 566-8195
Web: www.armstrongmanufacturing.com
Atlas-Graham Industries Co. Ltd.
Pages 58, 60 & 62
Tel: (204) 775-4451
Fax: (204) 775-6148
Web: www.ag.ca
Avmor Ltd.
Page 57
Tel: (450) 629-8074
Fax: (450) 629-4512
Web: www.avmor.com
Buckeye International Inc.
Page 47
Tel: (314) 221-1900
Fax: (314) 298-2850
www.buckeyeinternational.com
Butcher Company (The)
Page 19
Tel: (613) 841-2173
Fax: (613) 841-2174
Web: www.johnsondiversey.com
Canadian Sanitation Supply Association
Page 31
Tel: (416) 620-9320
Fax: (416) 620-7199
Web: www.cssa.com
Hotline
Cousins-Currie Ltd.,
Div. of Silgan Plastics Inc.
Page 63
Tel: (416) 746-8300
Fax: (905) 856-6294
Web: www.cousinscurrie.com
Johnny Vac - Div. of
Distributions J. Beaulac Inc.
Page 22
Tel: 1 (800) 361-2043
Fax: (514) 354-7137
Web: www.johnnyvac.com
Daniels Associates of
Canada Inc.
Page 14
Tel: (416) 291-6022
Fax: (416) 291-4809
Web: www.danielsww.com
Johnson Diversey
Page 63
Tel: (800) 668-3131
Fax: (905) 755-0953
Web: www.johnsondiversey.com
Deb Canada
Page 11
Tel: (519) 443-8697
Fax: (519) 443-5160
Web: www.debcanada.com
Karcher Canada
Page 56
Tel: (905) 672-8233
Fax: (905) 672-3155
Web: www.karcher.ca
Dissan Produits D’Entretien Inc.
Pages 18 & 19
Tel: (514) 789-6363
Fax: (514) 352-4815
Web: www.dissan.com
Dustbane Products Ltd.
Page 27
Tel: (613) 745-6861
Fax: (613) 745-6232
Web: www.dustbane.ca
Electrolux
Page 42
Tel: (800) 282-2886
Web: www.sanitairevac.com
Enviro-Solutions
Page 23
Tel: (705) 745-3070
Toll Free: 1-877-674-4373
Web: www.enviro-solution.com
Esteam Cleaning Systems
Page 15
Tel: 1 (800) 653-8338
Fax: (403) 291-0546
Web: www.esteam.com
Equipment Canada Sanitation Solutions Inc.
Page 29
Tel: (905) 607-0066
Fax: (905) 607-0065
Web: www.cleanpigs.ca
Fibreclean
Pages 19 & 92
Tel: (403) 291-3991
Fax: (403) 291-2295
Web: www.fibreclean.com
Glen Martin Ltd.
Page 70
Tel: (705) 721-8800
Fax: (705) 721-7846
Web: www.glenmartin.ca
Kent c/o Nilfisk-Advance Canada
Page 53
Tel: (905) 712-3260
Fax: (905) 712-3255
Web: www.nilfisk-advance.com
Kruger Products
Page 67
Tel: (905) 813-5039
Fax: (905) 812-6996
Web: www.KrugerProducts.ca/afh
Magnet Clean Div. of Haase Industries Inc.
Page 6
Tel: (800) 547-7033
Fax: (503) 274-4148
Page 3
Tel: (905) 669-9949
Fax: (905) 669-5750
Web: www.marinomop.com
Rubbermaid Commercial Products
Pages 2 & 95
Tel: (905) 281-7418,
Fax: (905) 279-3690
www.rubbermaidcommercial.com
Senvil, Tap, Lussier
Communications
Page 6
Tel: (514) 352-0340
Spartan Chemical Company
Page 8
Tel: (800) 537-8990
Fax: (416) 536-8423
Web: www.spartanchemical.com
Stiebel Eltron
Page 26
Tel: (800) 582-8423
Fax: (413) 247-3380
Web: www.stiebel-eltron-usa.com
Swish Quality Cleaning Products
Pages 57, 59 & 61
Tel: 1 (800) 461-7695
Web: www.swishclean.com
Tennant Company (The)
Page 73
Tel: (905) 670-8599
Fax: (905) 670-8547
Web: www.tennantco.com
Unisource Canada
Pages 70, 72 & 74
Tel: (905) 771-4125
Fax: (905) 771-4141
Web: www.unisource.ca
Merfin Systems Inc.
Page 83
Tel: (905) 428-1422
Fax: (905) 428-1462
Web: www.merfin.com
United Receptacle
c/o McConnell-Spadafora
Page 72
Tel: (905) 681-9563
Fax: (905) 681-1727
Web: www.mcconnell-spadafora.com
Michael’s Equipment Ltd.
Page 85
Tel: (519) 442-0317
Fax: (519) 442-0673
Web: www.michaelsequipment.com
V-TO Inc.
Page 59
Tel: (450) 774-6849
Fax: (450) 774-4334
Web: www.vto.qc.ca
Minuteman Canada Inc.
Page 7
Tel: (905) 673-0909
Fax: (905) 673-5161
Web: www.minutemanintl.com
Virox Technologies Inc.
Page 89
Tel: (905) 813-0110
Fax: (905) 813-0220
Web: www.viroxtech.com
Parall Ltd.
Page 61
Tel: (450) 687-6666
Fax: (450) 687-7646
Windsor Industries Inc.
Page 10
Tel: (303) 762-1800
Fax: (303) 865-2807
Web: www.windsorind.com
Cascades Tissue Group
Page 75
Tel: (450) 444-6400
Fax: (450) 444-6455
Web: www.perkins.ca
Groupe Dissan / INO Solutions
Page 5
Tel: (514) 789-6363
Fax: (514) 352-4815
Web: www.dissan.com
Chemspec Canada
Page 12
Tel: (410) 675-4800
Fax: (410) 675-0038
www.chemspec-canada.com
Innocore
Pages 88 & 90
Tel: (905) 428-1422
Fax: (905) 428-1462
Pro-Link Canada
Sanitary Supplies Inc.
Page 25
Tel: (613) 722-0798
Fax: (613) 722-2235
www.prolinkcanada.com
Wood Wyant Inc.
Page 21
Tel: (450) 680-9700
Fax: (450) 680-0717
Web: www.woodwyant.com
Continental Commercial Products
Page 17
Tel: (416) 245-7298
Fax: (416) 245-4499
www.continentalcommercialproducts.com
Jan-Mar Sales Ltd.
Pages 48 & 49
Tel: (416) 255-8535
Fax: (416) 255-0800
Web: www.jan-mar.com
ProTeam Inc.
Page 33
Tel: (800) 541-1456
Fax: (208) 377-3014
Web: www.proteam.com
Worldware Enterprises
Page 74
Tel: (519) 621-8244
Fax: (519) 622-5281
Web: www.eatoils.ca

Cleaning Products - Sanitation Canada

Transcription

Similar documents

Welcome to Intelli-Trak™

Our Brochure - All Star Master Cleaning, Inc

Hands-Free Cleaning® - Intellibot Robotics

STEAMVAC

Esmarch Bandage

SmartPool Climber Robotic Cleaner for Inground Pools

travel for practically nothing

new case study nu-vent

Kenda - Bearclaw HTR - Modern Tire Company

customized and personalized services welcome to the clean net usa