Small Enough to Know You... Large Enough to Serve You

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Large Enough
www.CRES TONINDUS TRIAL .com
established 1958 • 616-454-1222 • 1-800-999-9180
Nobody in western Michigan knows or appreciates the art of machining/metalworking like the staff of Creston Industrial Sales.
Nobody. It’s a passion we’ve been sharing with our industrial community for over 50 years. Our goal is to be the best partner
your company can have. While most companies build client lists, we build long-term relationships. You can see it when our
representatives visit your shop and you can see it in the way that we bring innovative solutions to your operation. We really care
about our customers and believe that trust, great service, quality products and competitive pricing are the most important
components to enhance your company’s success.
Customer service excellence is the pinnacle of our core values. We strive to be the only one-stop shop you’ll ever need for the
following products:
Abrasives
Coolants
Indexable Carbide Tooling
Lubricants
Toolholding
Gaging
Workholding
Sawing Products
Cleaners
Round Cutting Tools
Coating Services
CRESTON PROUDLY REPRESENTS
THE CRESTON DIFFERENCE
Cutting tools are just a small percentage of your total operational cost, but have a significant impact on your bottom line when
it comes to being competitive and profitable. The Creston Difference is our commitment to show you the way to maximize your
bottom line while cutting waste and downtime.
616-454-1222 • 1-800-999-9180
LOCALLY OWNED AND FIERCELY INDEPENDENT
Independence is a rare and special commodity to leverage, especially in this day and age of mass consolidation, corporate
subsidiaries, affiliations and multi-market saturation. Creston Industrial Sales is that rare breed of a local, independent industrial
supply house that answers to nobody up the chain of command, because our staff commands the chain. We are the home office.
Each of our sales engineers is uniquely positioned to size and leverage every order, every transaction and every situation to benefit
you, so that your interests and bottom line are protected. Come see what our independent spirit can do for you!
SALES EXPERIENCE SECOND-TO-NONE
We are proud of our hard-earned reputation for excellence. Our sales engineers (with over 200 years of combined
experience) know the industry well, calling on everyone from major international manufacturers to the local, singleproprietor job shops. We speak the language of corporate, yet we understand and embrace the entrepreneurial
spirit of smaller operations.
To continue our reputation of excellence, our representatives attend on-going supplier training seminars and
participate in monthly product classes. Everyone across all walks of industry has access to our knowledge base and
we’re glad to pass along what we’ve learned. Our commitment to training extends to our customers, as our vendors
and staff offer product seminars, specialized customer updates and comprehensive product training.
WE LOVE PRODUCTIVITY. WE HATE DOWNTIME.
Creston Industrial Sales stocks thousands of tools and support items from hundreds of manufacturers, so we can
guarantee that you’ll never be more than a phone call away from keeping your project on time and on budget—
maybe even under budget. Our clients know—firsthand—what it means to have us as their partner; and, we work
hard to never let them down. Our sales team and staff step up to the plate on even the smallest of needs. Our
relentless pursuit of customer service excellence is what sets us apart from our competition and we work hard at
this, every minute of every day.
TECHNICAL EXPERTISE YOU CAN COUNT ON
Every day, the Creston Industrial Sales team talks to the manufacturers, the industrial engineers and the end-users
who drive our economy. Our territory is national, right from the heart of western Michigan. We practice an oldfashioned work ethic that reaches back decades, borne of an honest and straightforward desire to be helpful.
www.CRESTONINDUSTRIAL.com
INDEXABLE CARBIDE TOOLING
AB TOOLS, INC.
ALLIED MACHINE
BIG KAISER
CARMEX
CIRCLE TOOL
CLAYMORE TOOLS
DEXPORT TOOL
DORIAN TOOL
EVEREDE TOOL
HARROUN
ph HORN
INTERNAL TOOL
K-TOOL
KAISER TOOL (THIN-BIT)
KYOCERA (CERATIP)
LMT/FETTE
MANCHESTER (WIDIA)
MILLSTAR
NEW TECH
NTK
ROMAY
SCIENTIFIC
SANDVIK COROMANT
SCHWANOG
SSANGYONG
SUMITOMO
TOOL-FLO
TOOLMEX
ULTRA-DEX
VARDEX
VERMONT INDEXABLE
WALTER USA
WHIZ CUT
YG1
YES TOOL
TOOL HOLDING
ALBRECHT
BILZ
BRINEY
CENTAUR
CRITERION
DORIAN
ERICKSON-WIDIA
GEORGE WHALLEY
GUHRING
JACOBS
LYNDEX
PARLEC
ph HORN
PRECISION COMPONENTS
REGO-FIX
RETENTION KNOB SUPPLY
ROHM
ROYAL
SANDVIK
SCHUNK
TECHNARA
TECKNIKS
TM SMITH
TOOLMEX
ULTRA DEX
WALTER
WORKHOLDING
ALORIS
BISON
BUCK FORKARDT
LOGANSPORT
CAMERON (SPEEDGRIP)
CHICK WORKHOLDING
EARTH-CHAIN
GEORGE H. SELTZER & CO.
GERADI, USA
HAAS AUTOMATION
HARIG MFG.
HURON MACHINE PRODUCTS
KALAMAZOO CHUCK
KITAGAWA
KURT MFG.
MICROCENTRIC
MITEE-BITE
NORTHWESTERN TOOLS
PRECISION COMPONENTS
RITEN INDUSTRIES
ROHM PRODUCTS
SCHUNK
SUBURBAN TOOL
TE-CO
TOMBSTONE CITY
WALKER
HAND & AIR TOOLS
AIR TURBINE
BONDHUS
DYNABRADE
SNAP-ON
WIHA
WILLIAMS
ROUND CUTTING TOOLS – HSS,
COBALT, CARBIDE
ADVENT
ALLIED MACHINE
ALVORD-POLK
BALAX
CARBIDE TOOL MFG. (CTMI)
CARMEX
CJT INDUSTRIES
COGSDILL TOOL
COUNTERSINKS INC.
COUTROX
CRYSTALLUME
DORMER TOOLS
DOVETAIL TOOLS
DRILL MASTERS-ELDORADO TOOL
E-Z BURR
EMUGE
FORM RELIEF TOOL
FULLERTON TOOL
GARR TOOL
GEORGE WALLEY CO.
GUHRING
HANITA CUTTING TOOLS
HANNIBAL
HARVEY TOOL
HASSY SAVAGE CO.
HEULE TOOL
HITACHI
IMCO
INTERNAL TOOL
KAISER TOOL (THIN BIT)
KEO
M.A. FORD
METAL REMOVAL
MICRO 100
NACHI AMERICA
NORTH AMERICAN
OHIO DRILL
OSG
QUALITY CARBIDE TOOL
QUALITY CHASER
REGAL CUTTING TOOLS
RICHARDS MICRO 100
SOMMAT
SP3
SPECIALTY TOOL
SUMITOMO
THREADMILLS USA
TITAN TOOL
TITEX
ULTRA-MET
UNION / PRECISION
VEGA TOOL
VERMONT
WHITNEY TOOL
YG-1
ABRASIVES
3M
BRUSH RESEARCH
CAMEL GRINDING
CONTINENTAL DIAMOND
OSBORN
STANDARD ABRASIVES
SUNNEN
VSM
WIELER
GAGING
ASIMETO
BLAKE MFG.
BROWN & SHARPE
MAHR FEDERAL
MAGASCALE
ROCK OF AGES
SPI (SWISS PRECISION)
COATING SERVICES
BLAZERS
GUHRING
ICO SURFACE RECOATING
ROMAY
MACHINERY
AMADA
ARMSTRONG – BLUM MFG. (MARVEL)
CLAUSING INDUSTRIAL
DAKE CORPORATION
SAWING PRODUCTS
AMADA
BAHCO
BITNER
CONTROX
GAYLEE
TRU-CUT SAW
KINKELDER
COOLANTS, LUBRICANTS, CLEANERS
CASTROL
COOL TOOL
MASTER CHEMICAL
MOLY D
MODULAR AIR
QPM COOLANT NOZZLES
TAP MAGIC
UNIST
ZEBRA SKIMMERS
ZERO GRAVITY
616-454-1222 • 1-800-999-9180
OUR VISION
We will be a trusted, expert partner; driven by a passionate commitment to providing the best solution to our client’s
needs. Creston Industrial Sales has the expertise and experience to be consultative advisors to our clients with a focus
on delivering value by thoroughly understanding their needs, being hyper-responsive to their requests and building trust
through consistent execution.
We will work beside our clients at all times, always in contact and always mindful of our client’s goals and needs. Instilling
confidence and trust is the foundation of our business.
We will be an employer that treats all people with respect and compassion. Business growth and success is attributed to
our employees and shared with them. The Creston Industrial Sales team will treat each other with care and compassion
at all levels of the business, from ownership to the newest team member. This business exists to serve its employees,
customers and community.
OUR MISSION
We provide industrial products and expertise to the metalworking industry in western Michigan. We act as an extension
of our client’s team as product application and process experts so they have a resource who answers questions, supplies
products and provides innovative solutions.
OUR CORE VALUES
Service – We will be attentive to all client requests. We will demonstrate our abilities through our expertise, product
knowledge, appearance, conduct, conversation and results.
Responsiveness – We will treat our clients as they wish to be treated, listening and responding to their needs while
providing prompt responses to requests and 100% on-time delivery.
Expertise Resource – We will always be perceived by our clients as an expert resource in the cutting tool, fluids, and
other industrial machining needs. We are the opposite of a catalog house; we are an extension of their team as product
application and process experts.
Innovative – We will continuously identify ways to improve our process, products and policies to meet the ever-changing
needs of our clients. Our clients will look to us as a resource to keep them informed of new technologies, products and
processes.
Communication – We will actively listen to our clients and vendors and respond in a clear, concise, knowledgeable
manner. We will provide open communication channels to all team members of Creston so they can perform their
responsibilities without impediment.
Encouragement – We will support employee creativity and teamwork to promote an open and collaborative work
environment that encourages employees to excel in every aspect of their job.
Ethics – We will always act with integrity and a sense of duty and obligation to our clients and will always be accountable
for our actions. We will treat our fellow team members with respect and in a way that we would in turn want to be treated.
Giving Back – Contribute to our community and/or employees in need through the donations of resources (financial or
time).
Work Environment – Foster an enjoyable and rewarding team environment for our employees.
www.CRESTONINDUSTRIAL.com
616-454-1222 • 1-800-999-9180
Providing customers with tools in quantities that are needed at just the right time is a huge part of what Creston Industrial Sales
does on a daily basis. We are experts on inventory management and are ready to show you the way to maximum efficiency. Our
“Friction-Free Commerce” is second-to-none...anywhere! Your cutting tools and those support items are the backbone of your
company. Managing these items is key to your success and Creston’s Tool Management program is just the right component.
www.CRES TONINDUS TRIAL .com
DELIVERY TO YOUR DOOR
When partnerships thrive, success happens. That’s why our staff
focuses on delivering more resourcefulness, more solutions and more
hustle for our customers than any other cutting tool supply house. We
know how important “just in time” means. This is why we have a fleet
of delivery trucks that are ready to deliver to your door. There simply is
no better partner for quality products, unparalleled value, outstanding
service, ample inventory, quick turnaround and fast delivery. You can
count on Creston Industrial Supply.
1150 Front Street NW
Grand Rapids, Michigan 49504
Phone: (616) 454-1222
Toll Free: (800) 999-9180
Fax: (616) 454-2227
E-mail: [email protected]
Creston Industrial Sales is certified
ISO 9001:2000
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©2014 District Publishing Toll Free: 877.435.2620 www.districtpublishing.com
FRICTION-FREE COMMERCE SYSTEM