Vendor Package - TitleSearch247
Transcription
Vendor Package - TitleSearch247
Dear Prospective Search Vendor : We appreciate your interest in becoming a member of TitleSearch247, LLC. Searching Team. TitleSearch247 is a nationwide Vendor Management Company dedicated to being superior in Service and Pricing, one search at a time. As a professional searcher, we know that you have built a career of being detail oriented, accurate and efficient, and these qualities make you a good fit for our company. Expanding on the success of Notarize247, we are using the same service-oriented business model to create national network of title searchers and abstractors to meet our customers’ needs. We know that competition is fierce and margins are tight so many companies are utilizing overseas vendors to complete searches – however, we value the specific knowledge and service that on-the-ground searchers like you give us in providing our nationwide clients with the most accurate reports available. As an approved Search Vendor, you commit to the highest level of communication and service, and in return we commit to treating you with the respect and courtesy you have earned as a professional in our industry. We look forward to a mutually profitable and beneficial relationship. Thank you, Luis Lucero, CEO & the TitleSearch 247 Team 1|Pa g e Application Check List: In order for you to be considered a fully qualified and active member of our National Title Vendor Database, we must receive the following documentation: o Search Vendor Application - signed and dated o Independent Contractor Agreement - signed and dated o TitleSearch247’s Terms and Conditions- signed and dated o Search Types & Pricing o A copy of your W-9; this must match the name of the company/individual on the application o A copy of your current Errors & Omissions (E&O) Insurance o Diversity Discloser Form (optional) o ACH Direct Deposit form (optional) Once completed, please send by one of the following: Mail: Email: Fax: TitleSearch247 23615 El Toro Rd. Ste. X-385 Lake Forest, CA 92630 [email protected] 949-681-9812 2|Pa g e Search Vendor Application Applicants Name: Date: DBA (As it appears on your W-9): Type of Business: Sole Proprietorship Partnership Corporation How many years of searching do you have? What counties do you cover? How many searches can you handle in one day for each county? Do you have the ability to send and receive orders from the courthouse(s)? YES NO Do you have E&O Insurance? ( If yes, include copy) YES NO Do you employ additional searchers ? YES NO YES NO If yes, how many? Briefly describe your training process. Are all of your Searchers covered under your E&O Insurance Policy? Full Street Address: (please include city, state and zip code) Full Mailing Address: Preferred Contact Number: Mobile Phone Number: Fax: Email Address: Can you receive text messages on your mobile phone? Website Address: Can you get your orders (by email) on your mobile phone? 3|Pa g e Other than English, please list any additional languages in which you are fluent. PLEASE MARK DOWN YOUR BUSINESS HOURS: DAYS MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY HOURS OF OPERATION If any claims/judgments have been filed against you in the past 5 years, please explain (pertaining to real estate transactions). If you have been convicted of a crime in the past 5 years, please explain. REFERENCES: PLEASE LIST 3 COMPANIES WE CAN CONTACT TO VERIFY YOUR SERVICE AND PERFORMANCE: COMPANY: Phone Number: CONTACT PERSON: COMPANY: Phone Number: CONTACT PERSON: COMPANY: Phone Number: CONTACT PERSON: Do you subscribe to a plant or access the records from the courthouse? If you access a title plant, which one? Do you have computer access to County Records in your office? 4|Pa ge Terms and Conditions of Service In consideration of payment by TitleSearch247, LLC. (“TitleSearch247”) for services rendered by (“Search Vendor”), Vendor agrees to the following terms and conditions for the service it provides. 1. Services. TitleSearch247will provide requests for abstracts of title, judgment searches, document retrievals, and other services expected of an abstractor/title searcher. SEARCH VENDOR will fulfill these requests, for which SEARCH VENDOR will be paid on a “per complete order” basis. SEARCH VENDOR’s fee schedule is completed within, or attached to, this vendor packet. Fees in excess of this fee schedule will not be paid unless escalated fee approval is sought by TITLE ABSTRACTOR and granted by TitleSearch247, PRIOR to the completion of the order , on a per-order basis. 2. Procedure. TitleSearch247 will assign orders by phone call, text message & email, in that order. In order for TitleSearch247to meet the turn times and service requirements of our national lenders, we choose to issue work to SEARCH VENDORS that we contact and can confirm the ability to complete orders within our time frames. The confirmation email will state the requirements and conditions of the order in addition to the agreed upon fee for the order. Each requirement and condition must be fulfilled for an order to be considered complete. SEARCH VENDOR will confirm receipt of each order via email or telephone within 2 business hours of the submittal of that order to SEARCH VENDOR. Orders not confirmed within 2 business hours are subject to immediate cancellation without payment, at the discretion of TitleSearch247 . COMMUNICATION is the cornerstone of our success! a. Turn Times. SEARCH VENDOR will provide to TitleSearch247 an Estimated Time of Arrival (ETA) for each order currently in progress. Failure to provide an ETA or overall lack of sufficient communication may subject an order to immediate cancellation without payment, at the discretion of TitleSearch247. SEARCH VENDOR agrees to abide by their stated ETA. If an order cannot be delivered on or before stated ETA, SEARCH VENDOR will provide TitleSearch247with notice of delay, and provide a revised ETA for that order. Late orders are subject to cancellation by our clients; therefore orders delivered late, without sufficient communication and a revised ETA may be subject to a reduced fee, at the discretion of TitleSearch247. 3. Request to Correct. If TitleSearch247 deems an order submitted by SEARCH VENDOR to contain an error or omission, a Request to Correct will be issued immediately and the SEARCH VENDOR will be contacted by phone and email. Requests to Correct will be addressed by SEARCH VENDOR in a timely manner. A file with an outstanding Request to Correct is considered incomplete and will not be paid until finished. 4. Errors & Omissions Insurance. Vendor, at Vendor’s expense, will maintain professional liability insurance with a minimum of $500,000 per occurrence coverage liability . Such insurance shall cover the actions and services to be provided by Vendor hereunder. Insurance coverage required under this section shall not limit the liability of Vendor to TitleSearch247. 5. Payment. TitleSearch247 will not consider an order complete unless all documents are submitted as stipulated for the specific order and abstracted on the requested Order Form. 5|Pa g e This Order Form will be provided by TitleSearch247. The current effective date of the county, town or judicial records must be featured on the Order Form. a. TitleSearch247 pays for services rendered via ACH (Automated Clearing House) deposits to your bank account only. The terms of payment are net 14 days from the TitleSearch247 closed date of the order regardless of cancellation. Payment will be initiated on the 14th calendar day (or the next business day if it falls on a Saturday or Sunday date). Payments will be generated and deposits will be processed in the next weekly payment batch. Funds will be available in your bank account one business day after email notification. The email notification will provide the remittance information for your deposit. If you chose not to use ACH, check payments are issued monthly, and are processed on the 2nd Wednesday of every month for all orders closed in our system for the prior month. b. SEARCH VENDOR will return each completed order to TitleSearch247 by email, then log on to our website to confirm completion of the order and submit your invoice for expedited payment. 6. Confidential Information. Vendors agrees TO KEEP CONFIDENTIAL ALL, AND not to USE OR disclose any, INFORMATION about CONSUMERS, OR THE CLIENTS, CUSTOMERS AND/OR AFFILIATES OF TitleSearch247, except as is necessary in the ordinary course of business to carry out the activities to be performed by Vendor UNDER THIS AGREEMENT. Vendor further agrees TO COMPLY WITH TITLE V OF THE GRAMM-LEACH-BLILEY ACT AND TO TAKE NECESSARY STEPS TO ENSURE FULFILLMENT OF THESE CONFIDENTIALITY OBLIGATIONS, INCLUDING MAINTENANCE OF SUCH POLICIES AND PROCEDURES AS MAY BE NECESSARY TO ENSURE COMPLIANCE WITH THESE OBLIGATIONS. 7. Independent Contractor. It is specifically understood and agreed by the parties that Vendor is not a servant, employee, joint venture, partner, member, manager or agent of TitleSearch247. Vendor is only under the control of TitleSearch247 in that TitleSearch247 may approve the results of Vendor’s work and terminate its association with Vendor as provided in this Agreement; but TitleSearch247 shall not control the means by which Consultant conducts his business. Vendor is not authorized to transact business, enter into agreements, or otherwise make commitments on behalf of TitleSearch247. Vendor or its employees, agents, consultants or contractors shall not have any claim under this Agreement or otherwise against TitleSearch247 for social security benefits, workers’ compensation, disability benefits, unemployment insurance, vacation, sick pay or any other employee benefits of any kind. Vendor acknowledges and agrees that TitleSearch247 is under no obligation to use Vendor’s services, and that TitleSearch247 may use competing vendors. 8. Construction/Venue. This Agreement and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of California. Any lawsuit or action brought by any of the parties hereto shall be filed and adjudicated in Orange County, California. 9. Indemnification. Vendor shall indemnify and hold harmless TitleSearch247 and its shareholders, directors, and employees from any claim, injury, damage, loss or expense caused to TitleSearch247, its customers or other third parties by the breach or default of this Agreement and/or the negligent acts, omissions or willful misconduct of Vendor or its employees, agents, consultants or contractors arising under or in connection with this Agreement. The indemnification right shall include, but not be limited to, the payment of reasonable attorney’s 6|Pa g e fees and other expenses which may be incurred in settling the claim or other threatened action, or which may be incurred in any finally adjudicated legal proceeding. 10. Agreement. This Agreement and the Vendor Contract Information contain the entire agreement between the parties and supersedes in any prior written or oral agreements or course of dealings between the parties. This Agreement shall be construed and governed by the laws of the State of California. The parties submit to jurisdiction in Orange County, California. Either party may terminate this Agreement upon thirty (30) days notice to the other party; in the event of termination of this Agreement for any reason, Paragraphs 5, 7 and 9 shall survive such termination. The foregoing terms and conditions describe the terms under which Vendor agrees to offer service to TitleSearch247. By signing below Vendor is acknowledging that it has read the foregoing terms and conditions, and agrees with and accepts all of the terms and conditions for providing service to TitleSearch247. ______________________________________ (“Search Vendor”) By: _____________________________________________ Title: _____________________________________________ Date: ______/________/______ 7|Pa g e Search Types and Pricing County: ________________ Copy cost per page / Doc: __________ Price: ________ Current Owner: legal description of the subject property, current vesting information and chain of title for current owner - Vesting Deed copy included all open recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 12-24 hours INITIALS: ________ Current Owner less taxes & assessment : Price: ________ legal description of the subject property, current vesting information and chain of title for current owner - Vesting Deed copy included all open recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 12-24 hours INITIALS: ________ Five Year Lien Search : Price: ________ legal description of the subject property, current vesting information and chain of title for current owner, and all owners within a 5 year time frame - Vesting Deed copy included all open & CLOSED recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 24-36 hours INITIALS: ________ 8|Pa g e Fifteen Year Lien Search : Price: ________ legal description of the subject property, current vesting information and chain of title for current owner, and all owners within a 15 year time frame - Vesting Deed copy included all open & CLOSED recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 24-36 hours INITIALS: ________ Twenty-Five Year Lien Search : Price: ________ legal description of the subject property, current vesting information and chain of title for current owner, and all owners within a 25 year time frame - Vesting Deed copy included e all open & CLOSED recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 36-48 hours INITIALS: ________ Commercial Current Owner: Price: ________ legal description of the subject property, current vesting information and chain of title for current owner - Vesting Deed copy included all open recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 12-24 hours INITIALS: ________ 9|Pa g e Price: ________ Full Search: legal description of the subject property, current vesting information, & chain of title for All owners back to State Statue, Vesting Deed copy included all open recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 36-48 hours INITIALS: ________ Update / Bringdown: an update of a prior report, with new effective date abstract of any changes Expected Completion time: 12-24 hours Two-Three Owner: Price: ________ INITIALS: ________ Price: ________ legal description of the subject property, current vesting information and chain of title for current owner - Vesting Deed copy included all open recorded liens or known liens (including voluntary and involuntary liens) for vested owner(s), property tax status, property assessed value and associated recorded documents to the subject security instrument(s) (i.e. assignments, loan modifications, lis pendens, judgments, notice of default, etc.) Expected Completion time: 24-48 hours INITIALS: ________ Document Retrieval: Expected Completion time: 12-24 hours Price: ________ INITIALS: ________ If you cover more than one county, please make copies of pages 8-10 and complete with pricing and initials. 10 | P a g e Diversity Disclosure Form To better serve our customers, we ask that you voluntarily fill out the information below regarding the ownership structure of your company. We appreciate your participation in this survey. Company Name: Please check applicable boxes: Service Disabled Veteran Owned Veteran Owned Disabled Owned African American Owned Asian Pacific Owned Native American Owned Hispanic Owned Subcontinent Asian Owned Female Owned Multiple Ethnicity or Unknown Ethnicity HUBZone Small Business (SBA Certification) LGBT(Lesbian, Gay, Bisexual or Transgender) Small Disadvantaged Small Business (SBA Certification) Obtain SBA information in the internet: http://www.sba.gopropov 11 | P a g e Please read the payment information carefully. Accounting will NOT set your file up for ACH if they do not have one of the following: - Voided check - Account verification form (these are issued by the bank) Failure to provide one of these documents will result in your payments being sent via check. Accounts Payable Policies and Procedures: Payment via ACH: Terms of payment for vendors receiving payments via ACH are net 14 days from the date the invoice is received. Payments will be initiated on the 14th calendar day (or the next business day if it falls on a Saturday, Sunday or holiday). Payments will be generated and deposits will be processed in the next weekly payment batch. Funds will be available in your bank account one business day after email notification. The email notification will provide the remittance information for your deposit. Payment via Check: Check payments will be processed on the second Wednesday of every month for all orders closed in our system for the prior month. If you receive information regarding a payment and you have not received the payment, contact the AP department using the following email address: [email protected]. If the check was issued over two (2) weeks ago, the AP department will determine if the check has been cleared from the bank account. If the check still has not cleared the bank account, a stop payment will be issued and a replacement check will be issued. Any inquiries regarding payments, please contact TitleSearch247, LLC. Accounts payable department at [email protected] the item in question will be researched and resolved within three (3) business days if at all possible. Requests for payment of files older than three (3) months will NOT be investigated or honored. Signature: _______________________________ Date: _____________________________ 12 | P a g e ACH Payment: TitleSearch247, LLC. Pays for services rendered via ACH (Automated Clearing House) The ACH method of payment allows for your payment to be automatically deposited into the account of your choice. A separate email notification will be sent providing you with the reference information for the service (s) you provided. We can reference by last name and/or invoice number. Some of the benefits of receiving payment via ACH are: Quicker turn-time for payment Payment is initiated on the 14th calendar day (or next business day if it falls on a Saturday, Sunday or Monday holiday date) versus 28 calendar days for check payment Payments are generated and deposits are processed in the next weekly payment batch Automatically placed in the account of your choosing Funds are available in your bank account one business day after email notification Email notification provides the remittance information for your deposit No check deposits to make No lost checks One time sign-up for the service (unless your account information changes) Please complete the ACH agreement in its entirety and return to one of the following: Email: [email protected] Mail: TitleSearch247, LLC. Attn: Accounting Department 23615 El Toro Rd Suite D-385 Lake Forest, CA 92630 Please include a copy of a VOIDED CHECK or bank verification form (send an original if mailing-please do not send a deposit slip). To protect your privacy, the information enclosed on the form will only be seen by the Accounting Department of TitleSearch247, LLC. Your Tax ID and/or Social Security number must be provided in order to receive payment. Your email address is important if you would like to be notified of payment details. TitleSearch247, LLC. Information is treated with the appropriate level of confidentiality and security. 13 | P a g e If you have any questions in regards to the above information, please contact TitleSearch247, LLC. Accounts payable department at [email protected] Authorization Agreement for Automatic Deposits (CREDIT): I (WE) hereby authorize TitleSearch247, LLC. to initiate a credit entry to my (our) Checking Savings account in the entity named below (Depository Institution) and authorize the Depository Institution to accept and to credit the amount of such entries to my (our) account. Email Address for ACH Notification: Tax ID or Social Security Number: Name of Depository Institution: City: State: Name that Appears on Account: Transit Routing Number (9 Digits): Account Number: In the event of an error in the credit entry, the correction of which requires that a reversing (debit) entry to be made, I (we) hereby authorize the Depository Institution to initiate such a debit entry in the amount of the error to my (our) account. Please check one: Notary Abstractor Name: (Printed) Contact Phone #: (S) Personal/Business Address: City: State: Zip: Signature: ________________________________ Date: __________________________________ 14 | P a g e Please attach a VOIDED CHECK ***THIS FORM MUST BE SIGNED TO RECEIVE YOUR FUNDS VIA ACH*** I do not wish to participate in ACH and understand I will be paid by check monthly. Payments are processed on the 2nd Wednesday of every month for all orders closed in the prior month. Signature: ________________________________ Date: __________________________________ 15 | P a g e