MASCOT® - Mascot Workwear

MASCOT
®
SmartStore
CUSTOMER
Easy and time-saving
“That MASCOT was able to offer their own web based
ordering solution was one of the reasons that we chose MASCOT
as a supplier of workwear three years ago. Previously we had a
heavy administrative process of paper ordering schematics and
having to fax orders to a centrally placed person who had to
collect it all.
High Quality – Low Price
“At JYSK, we focus on things that are high in quality
and low in price and the MASCOT® SmartStore suits these requirements perfectly. The system is free, easy to use, and saves us time
every day. MASCOT® SmartStore provides us with an easy to use
ordering system for our employees in three countries. I can see
MASCOT’s current stock levels and easily determine delivery time.
At the same time, it makes ordering for our hundreds of employees
easy, because I can see the history of the orders, e.g. what they
received last time.”
Bjarne Mikkelsen / Area Manager Goods Receipt
Jysk Central Warehouse Uldum
JYSK’s many employees at their central warehouses in Denmark, Poland and
Sweden wear MASCOT workwear and order via the MASCOT® SmartStore.
JYSK is a leader in the European market of home furnishings for the bedroom,
bathroom, lounge and patio.
MASCOT® SmareStore has allowed us to move the responsibility
to the employee, who has a far better handle on his or her own
orders. It has made the business processes simpler and we have
experienced time savings in both ordering and handling, when
compared to our previous processes. The workwear supplied by
MASCOT is individually packaged to the attention of the employee, and has rid us the job of having to keep track of and sort
out which clothes are for which employee, when the orders arrive.
Despite the fact that the vast majority of our employees had not
previously tried to order goods online, the implementation was
easy. MASCOT® SmartStore is an easily accessible system that
allows each employee to see images of the products that are available to them. The employees can always see for themselves how
many points they have remaining. These reasons and much more
were the decisive advantages for the administration of Falck’s
workwear ordering.“
Bjarne Andersen Haaning / Administrative Director
Falck Denmark A/S
Number of employees currently using the solution: 7000 wearers in Denmark
with additional users in Norway, Sweden and the Netherlands. Several more
countries are on the way.
We save lots of time
“Before we had the MASCOT® SmartStore, our clothing orders were much less streamlined. It took time to print the requisitions for
employee workwear, and we often received deliveries with something other than what was intended. With MASCOT® SmartStore everything is
automated. The employee orders their own items as required and we have the option of accepting the orders immediately or waiting, in order to
combine shipments. Once released, the deliveries are automatic. One of the biggest advantages is that employees can view and select from the
range that we have chosen for them. This has resulted in more satisfied employees because the employee chooses exactly what he or she wants.
There is less handling of the workwear and fewer discussions about what is feasible. All in all we have saved time by taking advantage of
MASCOT® SmartStore.“
John Rostock / Production Assistant / Marel A/S
Marel is the leading global provider of advanced equipment, systems and services to the fish, meat and poultry industries. Marel is a multinational company, with more
than 4,000 employees worldwide.
MASCOT® SmartStore
– Optimal ordering of workwear
MASCOT® SmartStore is a FREE web-based ordering system for workwear and personal protective
equipment – ideal for large and medium-sized enterprises. MASCOT® SmartStore is very user-friendly
and can be used by all – anywhere and anytime. As a company, you ensure a coherent look by locking
in the chosen products for your employees.
The company’s employees:
• Order their own workwear and personal protective equipment
• Can place orders anytime and anywhere
• See MASCOT’s current stock situation, and can choose an alternative product in the case of
backorders
• Can only order the products that the company has preselected for the product catalogue
• Get workwear delivered to the preferred address, individually packed to their attention
• Can see which products and sizes they ordered last
• Use the same system across all countries and departments
The company’s administrator:
• Can add different products according to different employee roles
• Can approve the employee orders when it suits
• Can allow for employees to receive goods at a secondary business address or home address
• Can see employee order history
• Can assign points or monetary amount per employee, so budget is not exceeded
The company is relieved of:
• Employees spending needless time to find the right workwear
• Totalling of orders and making requisitions
• Errors on orders
• Incorrect placement of logo printing
• Handling and sorting workwear upon receipt
The distributor:
• Can add items from other suppliers to the MASCOT® SmartStore, such as gloves, tools, etc.
• Responsible for sending invoice
• Is available with help and guidance
• Serves as a showroom
MASCOT:
• Applies logos
• Ensures personal packaging per employee
• The goods, including logo application, leave MASCOT’s warehouse within a maximum of 5 days after
the order is received
• Supports the distributor
International Award
MASCOT® SmartStore 2013:
Customer Service Leadership Award
Awarded to MASCOT by Frost & Sullivan, an international market research firm, on
the basis of a thorough analysis of the market across approximately 700 suppliers
of workwear.
“Employee workwear management is a time-consuming task that involves
heavy administrative work for workwear customers. Thus, MASCOT® SmartStore is a
robust service program securing customers a simple and lean management of their
workwear activities, thereby addressing this unmet need of the market.”
Aparna Balasubramanian
Research Analyst / Frost & Sullivan
Mascot International A/S
Julsoevej 100 · DK-8600 Silkeborg · Denmark
Tel. +45 87 24 48 20 · Fax +45 87 24 47 41
[email protected] · www.mascot.dk