MASCOT® - Mascot Workwear

MASCOT
®
SmartStore
DISTRIBUTOR
Grenåvej 13-15 Postboks 40 8960 Randers SØ
Tlf. 86 42 78 66 Fax 86 42 78 24 Mail: [email protected] Web: www.rtf.dk
Attracts many new customers
We save hours
“MASCOT® SmartStore is an efficient ordering system
that saves us many hours of work and handling of workwear and
orders. It’s easy to use, and although it takes a few hours to set
up a large new customer, the hours are well spent, as everything
from product selection to print placement is covered. At Carl Ras,
we serve customers with 50-200 wearers via the MASCOT® SmartStore. We already have a large number of customers attached and
add new ones regularly, without having to significantly increase
the time we spend. Once the customer is set up, everything is
automated.
Specifically, we save hours on receiving goods, adding them to
stock, packing orders, transporting goods to be printed, and telephone hours. We have also minimised the risk of printing errors
and have hugely reduced our inventory levels as a reasonable
selection of workwear previously took a great deal of our warehouse space. I find working with the MASCOT® SmartStore to be
a mutually beneficial partnership between MASCOT and Carl Ras.”
“For RTF, MASCOT® SmartStore is the best IT solution
for the sale of workwear to a constantly growing number of large
and medium customers with a wide geographical distribution.
New customers come to RTF because they have heard about
the easy workwear ordering process provided by the MASCOT®
SmartStore.
MASCOT® SmartStore saves time for both RTF and customers.
We saved a lot of workflow time, as it has now become almost
fully automated. Instead of a customer’s employees having to
come to us to be measured and order their workwear, and then
us having to gather the orders, order from MASCOT, sort the
goods-in, print, pack and send orders out, it all now happens
automatically through the MASCOT® SmartStore. Given that RTF
no longer spends time on printing, ordering, inventory, packing
and shipping, we can instead serve our customers better and
more individually, and seek out new business opportunities.
There is no doubt that MASCOT® SmartStore is advantageous
to RTF. We have been selling more workwear with the MASCOT®
SmartStore solution than could previously be achieved through
traditional selling.”
Karl Jensen / Internal Consultant
Carl Ras A/S, Herlev
Helle Pedersen
Department Manager for clothing & footwear
Randers Technical Business A/S
Carl Ras A/S is one of the largest suppliers of tools and fittings for craftsmen,
institutions and industry. Carl Ras A/S has distributed MASCOT products for
many years.
Randers Technical Business A/S (RTF) is a trading company with more than
30,000 items in stock for trade and industry. RTF has worked with MASCOT for
many years and has been using the MASCOT® SmartStore since it began.
Time-saving and smart
“MASCOT® SmartStore is a really good tool for both our customers and for us as a supplier. It has, to a large extent, saved time on
our handling of workwear orders in the sales department. Setting up a client on MASCOT® SmartStore ensures fast processing and minimises the
possibility of errors from order placement to delivery. The customer sees online information about MASCOT stock levels during the ordering process and thus has knowledge of delivery times and the ability to adjust the order, as applicable. At the same time MASCOT® SmartStore handles
the setup of the logo application and name print; MASCOT handles this service in-house. This ensures a quick delivery of personalised clothing,
and we save on handling and storage. In addition, invoices are sent to us electronically, which means less handling from our side. Our set-up of
the customer in the MASCOT® SmartStore is supported by both good instructions and support from MASCOT which subsequently ensures a quick
flow benefitting both us and the customer.“
Nina Venneberg / Dispatcher / Procurator A/S, Esbjerg
Procurator is a leading supplier of PPE – personal protective equipment – and solutions.
Procurator A/S Esbjerg has set-up approximately 50 large and small customers, including JYSK, with the MASCOT® SmartStore.
MASCOT® SmartStore
– The unique sales channel
MASCOT® SmartStore is a free web-based, ordering system for your customers. With just a few clicks you
can set up your customers in the MASCOT® SmartStore and then the whole ordering process is virtually
automated. As the distributor you are the key interface between the customer and supplier – MASCOT just
handles the more time-consuming tasks for you.
You receive:
• Help to set up the first customer
• Time saved at all stages of the process
• Ability to add other suppliers’ products
• Ability to have customers in a wide geographical area
• Your electronic invoice as usual
• Increased time to seek out new business
• Better time to serve customers in the store
• Reduced inventory levels and higher turnover rate
You avoid:
• Assembling orders and placing orders to MASCOT
• Keeping track of backorders
• Errors in product ordering
• Stock transfer of your customers’ goods
• Goods-In
• Ordering and storage of heat transfers
• Application of logos
• Packing and shipping
Your customer’s employees can:
• See which items and sizes they ordered last time
• Only order from the defined range
• Be assigned either points or an amount, which cannot be exceeded upon ordering
• Place their own orders online – anywhere, anytime
• See if the item is in stock at MASCOT
• Choose an alternative product if something is on backorder
MASCOT provides:
• Service and support for implementation
• Handling of orders
• Application of logos
• Collection of orders
• Individual Packing per employee
• Shipping
• Maximum five working days for administration of print orders (from receipt to shipment)
MASCOT® SmartStore is ideal for managing the purchases of workwear and equipment for your large and
medium-sized customers.
Easy and time-saving
“That MASCOT was able to offer their own web based
ordering solution was one of the reasons that we chose MASCOT
as a supplier of workwear three years ago. Previously we had a
heavy administrative process of paper ordering schematics and
having to fax orders to a centrally placed person who had to
collect it all. MASCOT® SmareStore has allowed us to move the
responsibility to the employee, who has a far better handle on his
or her own orders. It has made the business processes simpler and
we have experienced time savings in both ordering and handling,
when compared to our previous processes. The workwear supplied by MASCOT is individually packaged to the attention of the
employee, and has rid us the job of having to keep track of and
sort out which clothes are for which employee, when the orders
arrive. Despite the fact that the vast majority of our employees
had not previously tried to order goods online, the implementation was easy. MASCOT® SmartStore is an easily accessible system
that allows each employee to see images of the products that are
available to them. The employees can always see for themselves
how many points they have remaining. These reasons and much
more were the decisive advantages for the administration of
Falck’s workwear ordering.“
Bjarne Andersen Haaning / Administrative Director
Falck Denmark A/S
Number of employees currently using the solution: 7000 wearers in Denmark
with additional users in Norway, Sweden and the Netherlands. Several more
countries are on the way.
High Quality – Low Price
“At JYSK, we focus on things that are high in quality
and low in price and the MASCOT® SmartStore suits these requirements perfectly. The system is free, easy to use, and saves us time
every day. MASCOT® SmartStore provides us with an easy to use
ordering system for our employees in three countries. I can see
MASCOT’s current stock levels and easily determine delivery time.
At the same time, it makes ordering for our hundreds of employees
easy, because I can see the history of the orders, e.g. what they
received last time.”
Bjarne Mikkelsen / Area Manager Goods Receipt
Jysk Central Warehouse Uldum
JYSK’s many employees at their central warehouses in Denmark, Poland and
Sweden wear MASCOT workwear and order via the MASCOT® SmartStore.
JYSK is a leader in the European market of home furnishings for the bedroom,
bathroom, lounge and patio.
International Award MASCOT® SmartStore
2013: Customer Service Leadership Award
Awarded to MASCOT by Frost & Sullivan, an international market research firm, on
the basis of a thorough analysis of the market across approximately 700 suppliers
of workwear.
“Employee workwear management is a time-consuming task that involves
heavy administrative work for workwear customers. Thus, MASCOT® SmartStore is a
robust service program securing customers a simple and lean management of their
workwear activities, thereby addressing this unmet need of the market.”
Aparna Balasubramanian / Research Analyst / Frost & Sullivan
Mascot International A/S
Julsoevej 100 · DK-8600 Silkeborg · Denmark
Tel. +45 87 24 48 20 · Fax +45 87 24 47 41
[email protected] · www.mascot.dk