Congratulations Danbrook Automotive Inc. for the
Transcription
Congratulations Danbrook Automotive Inc. for the
A Simple Act Of Kindness Helped Establish And Define Danbrook Automotive. About a year after John Danbrook started his business in 1990, he responded to an emergency by a Brampton couple who had been driving through the area and broke down on Highway 3 near Tillsonburg. Danbrook’s effort and service, not to mention his cheap bill, prompted the couple to write a letter of commendation headlined by “Friendly Mechanic Made Sure Car Worked” that appeared in The Toronto Star. The letter made Danbrook a local celebrity as dozens of people dropped off copies of The Star to his shop. “That was the single biggest boost to my business,” he said. Danbrook was reminded of the episode when a friend of an old customer who died recently found a copy of the story among her effects and presented it to him. Going above and beyond every day service remains a tenet of his business. “I often help people out after hours,” he said. That kind of service defines Danbrook Automotive. “I treat people the way I’d like to be treated,” Danbrook said. “I’m fair and honest and fix it right the first time.” That approach has earned him legions of loyal customers from as far away as Ingersoll, Woodstock and Aylmer. He even has a regular customer from Manitoulin Island who stops in when visiting relatives in Langton for his oil changes. His commitment and dedication has recently been acknowledged with the Tillsonburg Chamber of Commerce’s Community Service Award. “I didn’t even know it existed,” he admitted. Danbrook isn’t in it for the recognition or making business connections. His record of community service extends back before he was in business. A member of the Kinsmen Club since 1986, he is also an active Shriner and Mason, as well as coaching soccer. He also regularly contributes to local fund raising projects. The Danbrook tradition is being carried on by son Trevor, who is now a licensed mechanic working at the shop and is also following in his Above: John Danbrook makes sure the job is done right at Danbrook Automotive at 143 North Street East. footsteps as a Kinsmen Club member. Danbrook Automotive is a full line auto repair shop for all makes and models of cars. His six bays and three other mechanics are always busy. He has purchased property on both sides of his shop at 143 North Street East for possible expansion. Quality car repair is always in demand, especially in this era of concerns over emissions and the high cost of vehicles. “People are fixing up their cars and getting rid of the junkers,” he said. And with Danbrook’s reputation for friendly, quality service, his business will continue to grow. “My customers are my driving bill boards,” he said. “Word of mouth is my best advertising.” Congratulations Danbrook Automotive Inc. for the Community Service Award T254506 143 North St., Tillsonburg • N4G 1B4 • 519-842-5137