A-CDM training pack

A-CDM training pack
A-CDM introduction for UltraSIS users
March 2015
Version 1.1
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Scope
This training pack is intended for UltraSIS (Basis) users who have little or no
knowledge of A-CDM (Airport - Collaborative Decision Making).
This pack should enable UltraSIS users to transition over to A-CDM by helping
them understand the system and its core principles.
Some of the menu options presented in this pack may not be available to you,
depending on your level of access. If you believe you are missing functionality that
should be available to you, please email [email protected] for
assistance.
If you are already familiar with A-CDM, you may find the training pack “A-CDM
update for current users” to be more appropriate.
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Contents
This pack will cover the following topics:
• Accessing A-CDM
• What is A-CDM?
• Navigating A-CDM
• Information display and filtering
• Searching for and exporting data
• Other functions
• Winter operations
• Additional resources
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Accessing A-CDM
All personnel with an operational need can request access to A-CDM. There is a form
on the A-CDM website (www.heathrow.com/acdm) that you should complete and
submit to [email protected].
HAL staff: the Airport-CDM icon will appear in your Citrix programmes list once your
account has been set up.
Non-HAL personnel: you will access A-CDM via https://acdm.baa.com, and input the
username and password supplied by IT.
You will need a PC with internet access and one of the following internet browsers:
• Internet Explorer up to IE9 (IE10 and IE11 are not currently compatible)
• Chrome
• Firefox
You must configure your browser to allow pop-ups (or add acdm.baa.com to your
exemptions list)
What is A-CDM?
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What is A-CDM?
Overview
A-CDM is Airport - Collaborative Decision Making; a project at Heathrow Airport
Limited (HAL) that is a joint initiative between all airport partners - Aircraft
Operators (AO), Ground Handlers (GH), Air Traffic Control (ATC) and HAL. The
aim of A-CDM is to facilitate the sharing of operational data to allow better
informed decisions to be made.
A-CDM is a Eurocontrol lead programme that is expected to deliver greater
efficiencies in the use of European airspace, with one of the main benefits being
reduced regulation. Key to this are accurate Target Off Blocks Times (TOBT) as
provided by the AO/GH. This time reflects the best estimate for completion of all
turn-round activities.
The TOBT is used to calculate a Target Take Off Time (TTOT), based on aircraft
mix, and prevailing airfield or en route conditions. This TTOT is sent to the
European Network Manager who uses this information to manage demand on
European airspace.
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What is A-CDM?
The system at Heathrow
The A-CDM system in use at Heathrow has been designed to provide all airport
partners with the information they need to manage their operation and mitigate
any off-plan events.
At 30 minutes prior to TOBT, the system displays a Target Start-up Approval Time
(TSAT). This is the time ATC (NATS) estimate push-back will take place. How this
varies from TOBT is an indicator of potential start delay, which could be because
of congestion, regulation, or a demand peak due to earlier off-schedule activity.
Much of the information displayed is the same as you would see in UltraSIS. The
main differences being the acronyms used (see the Glossary) and how you
navigate to find the information you need. Whilst the recent A-CDM update has
incorporated much of the functionality you have been used to, it is not an identical
copy and there will be differences in how and what you can do.
Navigating A-CDM
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Navigating A-CDM
The Home page
When you first log into A-CDM you will see the welcome screen. The majority of
the functions you will need on a day-to-day basis will be found under the Flight
Information menu. Click here to see the options available to you.
Arrivals Flow
Rate – if there
is a restriction
in place, that
information will
be displayed
here
You will only see these
menu items if your level of
access permits it
Email IT support
Log out button
Profile
Instrumented
Runway Visual
Range – this area will
indicate visibility
conditions
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Navigating A-CDM
Flight Information menu
The menu items available to you will depend on your role and level of access
The top section contains the key operational screens you will be
using
The middle section is for use by De-Icing Service Providers and
AO/GH staff who use the system to request de-icing
The bottom section contains external links to other useful
resources
When you click on an item, a new tab will open within A-CDM. You can have a
maximum of 10 tabs open at a time. If you need to close a tab, select it and click
on the 
Of the external links, all except „Met‟ will open in a new window outside of A-CDM.
If the link doesn‟t open first time, press F5 and try again.
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Navigating A-CDM
Flight Information menu options
There are four key Flight Information screens providing an overview of the
operation:
• Arrivals
• Departures
• Turn-round
The Flights Split screen offers a similar view
• Flights Split
of arrivals and departures that you have been
used to in UltraSIS. Some of the columns
and functionality are slightly different.
The following slides will cover Arrivals and
Departures in detail to help you understand
how Flights Split works in A-CDM. They all
operate in a very similar fashion.
Information display and filtering
•
•
•
•
•
Arrivals
Departures
Flights Split
Detailed flight information
Turn-round
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Information display and filtering
Arrivals display
The Arrivals screen has two view options, depending on your level of access. The
standard view is:
Click on any column heading to sort. Note: you can only sort
by one column at a time.
The screen displays all flights for the current operational day.
You can page through the data using the controls at the
bottom of the screen.
If you have additional permissions, you will see columns to
the right for passenger numbers: total pax, transfer pax,
wheelchair, and unaccompanied minors.
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Information display and filtering
Arrivals display > status shading
The data are displayed in different colours according to various statuses.
The Red-Amber-Green status on the IBT (In-Blocks Time)
column indicates the level of variance from the schedule.
Green is within 15 minutes, Amber is 16-30 minutes, Red
is over 30 minutes.
When a flight is Zoning or on Final Approach, the Flight
Number will be highlighted in yellow or red
When an update is received, the changed field will briefly
show a yellow background
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Information display and filtering
Arrivals filtering – part 1
The filter area at the top of the Arrivals screen allows you to tailor the view to your
requirements.





Help – click this icon to see a glossary of terms and thresholds for the shading
used
Manual refresh – if Auto-Refresh is off, use this button to refresh the data
Auto-Refresh toggle – use this to turn Auto-refresh on/off. When on, data will
be updated every 30 seconds
- Filters – click here to show/hide the filters section
Save Filter – if you are happy with your filter selections, click here
to save them. Make sure you see the confirmation pop up:
Flights – input one or more IATA flight numbers, separated by a comma, to
restrict the view to just those flights. Press Enter to display your selection
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Information display and filtering
Arrivals filtering – part 2



Carriers/Handlers filters – these are multi-select; you can
tick one or more options to drill down to the specific items you
wish to see. You can also type in key words separated by a
comma to help you find the right company. You need to scroll
to the bottom and click OK to view your selection/changes
Terminals filter – select one or more terminals and click
OK to view
End Status Time – if you apply no other filters, the display
will only show those flights where Last Bag was less than 20
minutes prior to time now. Change this value to see earlier
flights. Not applicable if “Hide In-Block” is ticked
Hide Landed/In-Block/CX & DV – tick/un-tick these items to
show/hide flights (CX & DV = cancelled/diverted)

TIP: Click Clear All
and then OK to
remove the filter
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Information display and filtering
Departures display
The Departures screen operates in much the same way as the Arrivals screen.
The screen displays all flights for the current operational day.
SOBT = Scheduled Off Blocks Time
EOBT = Estimated Off Blocks Time (also referred to as the Flight Plan)
TOBT = Target Off Blocks Time (best estimate of „Ready‟ time)
TSAT = Target Start-up Approval Time (can be used to indicate start delay)
Click on any column heading to sort. Note: you can only sort by one column at a
time.
You can page through the data using the controls at the bottom of the screen.
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Information display and filtering
Departures display > status shading
The data are displayed in different colours according to various statuses.
The Red-Amber-Green status on the time columns indicates the
level of variance from the schedule. Green is within 15 minutes,
Amber is 16-30 minutes, Red is over 30 minutes.
When an update is received, the changed field will briefly show a
yellow background
If a flight has an alert, the whole row will be shaded. Amber
indicates a warning and Red indicates the flight may not be allowed
to depart.
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Information display and filtering
Departures filtering – part 1
The filter area at the top of the Departures screen allows you to tailor the view to
your requirements.





Help – click this icon to see a glossary of terms and thresholds for the shading
used
Manual refresh – if Auto-Refresh is off, use this button to refresh the data
Auto-Refresh toggle – use this to turn Auto-refresh on/off. When on, data will
be updated every 30 seconds
- Filters – click here to show/hide the filters section
Save Filter – if you are happy with your filter selections, click here
to save them. Make sure you see the confirmation pop up:
Flights – input one or more IATA flight numbers, separated by a comma, to
restrict the view to just those flights. Press Enter to display your selection
20
Information display and filtering
Departures filtering – part 2



Carriers/Handlers filters – these are multi-select; you can
tick one or more options to drill down to the specific items you
wish to see. You can also type in key words separated by a
comma to help you find the right company. You need to scroll
to the bottom and click OK to view your selection/changes
Terminals filter – select one or more terminals and click
OK to view
End status time – if you apply no other filters, the display
will only show those flights where ATOT was less than 20
minutes prior to time now. Change this value to see earlier
flights. Not applicable if “Hide Airborne” is ticked
Has Alert/Hide Off-Block/Airborne/CX & DV – tick/un-tick
these items to show/hide flights
(CX & DV = cancelled/diverted)

TIP: Click Clear All
and then OK to
remove the filter
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Information display and filtering
Flights Split display
The Flights Split screen is a combination of the Arrivals and Departures screens
described over the previous slides. All functions described apply to this view. An
example screen shot is on the next slide.
Some points to be aware of:
• Your filter options will apply to both screens – you cannot, for example, set
Arrivals to „Dnata‟ and Departures to „American Airlines‟. If you were to set
these options, you will see no results
• You can sort the columns independently – e.g. sort Arrivals by IBT and
Departures by TOBT
• You can navigate through the pages independently – i.e. have Arrivals on rows
1-15 and show rows 61-75 on Departures
• You can save your filters and not impact the Arrivals and Departures page
filters
• You can show/hide the Arrivals or Departures sections by clicking on the
section title bar
22
Information display and filtering
Flights Split display > screen shot
23
Information display and filtering
Viewing flight details
If you wish to view more detail about a flight, you can left-click once to display a
new tab. The amount of information you see depends on your access level and
whether you are viewing an arrival or departure.
Departure flight detail
Arrival flight detail
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Information display and filtering
Viewing flight details > exporting the flight history
You can export additional information from the flight details page.
To the top right of the flight details page are three icons. Click on the middle icon
to display a new window. This will list the information exchanged about the flight
you are viewing. This page is known as the Flight History.
Click „Export to Excel‟ to save the data.
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Information display and filtering
Turn-round display
The Turn-round screen displays arrivals and their linked departures on one page.
This view can be used as an early warning of inbound delays that may impact a
subsequent departure.
It uses the same filter options as all other pages.
The left side of the screen (in brown) is the arriving flight, and the right side (in
blue) is the departure.
Searching for and exporting data
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Searching for and exporting data
Basic (single flight) search
There are two main search functions: Basic and Advanced.
Both are reached in the same way, via Flight Information >
Flight Search.
A new tab will open and the Basic search will be displayed by
default. Enter the IATA flight number you are interested in and
click on the Search button.
A new window will open displaying the next scheduled
instance of the flight and, at the bottom of the page, a list of all
known instances for the past 12-18 months. Click once on the
actual flight you wish to view; a new tab will open in A-CDM
and will look the same as the example on Slide 23/24.
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Searching for and exporting data
Advanced search
IATA flight no
Aircraft registration no
IATA airport code
ICAO / ATC call sign
Click on „+ Advanced Search‟ to expand this
section. Input your criteria and click Search. A
new window will open to display the results.
Points to remember:
• You must select Inbound/Outbound
correctly or you may return no results or
the wrong results
• The fields Flight No, Reg, Stand, Gate,
Dest/Origin, Call Sign will accept only one
entry
• Handler, Carrier, Terminal filters operate in
the same manner as the
Arrivals/Departures screen filters
• You cannot use wildcards (e.g. *, %)
• You can search for historic data and the
near future (tomorrow‟s schedule)
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Searching for and exporting data
Advanced search > results
After clicking Search, a new window will display your results. In
the top right of the screen is the „Export To Excel‟ button that will
allow you to export the data displayed.
These are the fields exported for Arrivals:
Advanced Flight Search
Flight No Reg
Status
BA1473
GEUYH
Last Bag
Hold Date of Flight ELDT
7
04/03/2015 08:56:00 08:57:00 09:04:00 09:16:00 27L
ALDT
EIBT
AIBT
Runway Term Stand Type
5
503
A320
Inbound
09:32:00 09:33:00 GLA
SHT7R
BA
IATA-BA *
US728
N274AY Last Bag
15
04/03/2015 11:58:00 11:59:00 12:06:00 12:10:00 27L
3
328
A333
Inbound
12:28:00 12:35:00 PHL
AWE728
DN
IATA-US
VS012
GVNEW
Last Bag
7
04/03/2015 11:33:00 11:33:00 11:37:00 11:38:00 27L
3
317
B789
Inbound
11:59:00 12:09:00 BOS
VIR12E
DN
IATA-VS
UA942
N659UA Last Bag
9
04/03/2015 10:51:00 10:53:00 11:02:00 11:02:00 27L
2
236
B763
Inbound
11:12:00 11:18:00 EWR
UAL942
UA
IATA-UA
BA114
GCIVF
Last Bag
4
04/03/2015 11:02:00 11:05:00 11:12:00 11:11:00 27L
5
535
B744
Inbound
11:35:00 11:55:00 JFK
BAW114
BA
IATA-BA
SK803
LNRRE
Last Bag
3
04/03/2015 08:55:00 08:58:00 09:04:00 09:06:00 27L
2
218L B738
Inbound
09:18:00 09:20:00 OSL
SAS803
ASG
IATA-SK
AC860
CFCAF
Last Bag
6
04/03/2015 09:28:00 09:28:00 09:37:00 09:36:00 27L
2
241
B763
Inbound
09:46:00 10:03:00 YHZ
ACA860
ASG
IATA-AC
AA050
N755AN Last Bag
3
04/03/2015 08:31:00 08:32:00 08:37:00 08:38:00 27L
3
327
B772
Inbound
09:01:00 09:11:00 DFW
AAL50
AA
IATA-AA
BA1431
GEUUW
Last Bag
4
04/03/2015 08:51:00 08:54:00 09:01:00 09:04:00 27L
5
507
A320
Inbound
09:15:00 09:17:00 BHD
SHT88J
BA
IATA-BA *
EI154
EICPH
Last Bag
0
04/03/2015 08:58:00 08:59:00 09:04:00 09:03:00 27L
2
221R A321
Inbound
09:15:00 09:20:00 DUB
EIN154
MA
IATA-EI
BA811
GEUXJ
Last Bag
2
04/03/2015 09:08:00 09:09:00 09:16:00 09:14:00 27L
5
511
Inbound
09:26:00 09:27:00 CPH
BAW811
BA
IATA-BA *
A321
Gate Mvmt Type First Bag Last Bag Dest / Origin Call Sign
These are the fields exported for Departures:
Advanced Flight Search
Flight No Reg
Status
Date of Flight SOBT
EOBT
AOBT
Runway Term Stand Type
Gate Mvmt Type Dest / Origin Call Sign
AA087
N786AN Airborne
04/03/2015 09:55:00 09:55:00 09:58:00 27R
3
332
B772 32
SK502
OYKBF
Airborne
04/03/2015 09:55:00 09:55:00 09:50:00 27R
2
216
A321 A16 Outbound CPH
BA490
GEUYA
Airborne
04/03/2015 09:55:00 09:55:00 09:56:00 27R
3
303R A320 3a
BA175
GBNLN
Airborne
04/03/2015 09:55:00 09:55:00 10:02:00 27R
5
BA1310
GEUPW Airborne
04/03/2015 09:55:00 09:55:00 09:55:00 27R
EI031
EIEPR
Airborne
BA253
Handler Carrier
AAL87
AA
IATA-AA
SAS502
ASG
IATA-SK
Outbound GIB
BAW490
BA
IATA-BA
539
B744 B39 Outbound JFK
BAW175
BA
IATA-BA
5
502
A319 A2
Outbound ABZ
SHT18D
BA
IATA-BA
04/03/2015 09:50:00 09:50:00 09:48:00 27R
2
223
A319 A23 Outbound BHD
EIN03W
MA
IATA-EI
GBNWT Airborne
04/03/2015 09:50:00 09:50:00 09:50:00 27R
5
542
B763 B42 Outbound NAS
BAW253
BA
IATA-BA
BA1326
GEUUO
Airborne
04/03/2015 09:50:00 09:50:00 09:57:00 27R
5
508
A320 A8
Outbound NCL
SHT12H
BA
IATA-BA
4U461
DAGWP Airborne
04/03/2015 09:45:00 09:45:00 09:42:00 27R
2
225
A319 A25 Outbound CGN
GWI37T
MA
IATA-4U
BA554
GEUXG
04/03/2015 09:45:00 09:45:00 09:45:00 27R
5
520
A321 A20 Outbound FCO
BAW554
BA
IATA-BA
Airborne
Outbound ORD
Handler Carrier
Stand Hold
*
TIPS:
The results window may
appear under the main A-CDM
display.
If the results window doesn‟t
come up, double-check you
have pop ups enabled and try
again.
Other functions
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Stand Charts
The Stand Charts screen is based on the view you had in UltraSIS. It displays the
status of each stand and its jetties, the aircraft on it, and in-blocks and off-blocks
times. You can filter by one or more terminals. It will become available when
development is completed.
The following colour coding indicates the Stand status:
Serviceable
Restricted
Closed
This colour coding is used to indicate the Jetty status:
Restricted
Closed
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Stand+Jetty
The Stand+Jetty screen is based on the view you had in UltraSIS. It displays the
status of each jetty, the aircraft on it, in-blocks and off-blocks times, and status of
FGP and SEGS. It will become available when development is completed.
.
This screen uses the same Stand and Jetty colour coding as the Stand Charts
It is not possible to filter this list by terminal (here, „Save Filter‟
refers to saving your Auto-Refresh preference)
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Ground Movements
The Ground Movements screen is screen is based on the view you had in
UltraSIS. It will become available when development is completed.
You can filter by one or more Handling agents, sort by clicking on the column
headings, and further filter by clicking on the ▼ icon on one or more columns and
selecting your criteria
34
SAM (Situational Awareness Map)
The SAM displays the location of aircraft and other vehicles on the airfield. All moving
aircraft should have their transponder activated, enabling their visibility on the map.
You can zoom in to see more information
Brown = arrival; Blue = departure
Black = a/c reg (may be towing); Red = no flight plan associated
TIPS:
The SAM will appear in a new
window – this may be underneath
A-CDM.
If the map doesn‟t appear, press
F5 and then try again. Also make
sure you have pop ups enabled.
Winter operations
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Winter operations
This aspect of A-CDM is beyond the scope of this introductory pack. However, you
do need to know what changes in A-CDM during winter operations.
Should weather conditions require the mass de-icing of aircraft, A-CDM can be set
to „snow mode‟. This allows the AO/GH to request de-icing/anti-icing and their Deicing Service Provider (DSP) to allocate the necessary equipment.
These activities notify ATC and the Network Manager of an amended TTOT,
based on when de-icing will finish, allowing both the airfield and European
airspace to be managed effectively during a period that can be disruptive.
The main change you will see when „snow mode‟ is activated, is a change to the
Departures display. This impacts the Departures and Flights Split screens. When
this mode is activated, you may need to refresh your browser session (press F5)
to see the revised display.
37
Winter operations
Display changes
Snow will be displayed in red at the top of the screen.
Additional columns will be displayed against Departures. These show the de-icing
status and activity times
There is an additional filter – to filter by De-Icing
Service provider.
All other functionality remains the same.
Additional resources
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Additional resources
For more information and to download the latest training materials, visit our
A-CDM page on the Heathrow website.
HAL staff can also visit the A-CDM at Heathrow page on The Hub.
If you have a question, please email [email protected] and a member
of the team will be happy to help.
If you require technical support, please contact [email protected] or
call 020 8745 5355.
For further information about the A-CDM concept, please visit the official
Eurocontrol website at www.euro-cdm.org
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Glossary
Terms/acronyms used in this pack
Term
Definition
Term
Definition
A-CDM
Airport – Collaborative Decision
Making
IBT
In-Blocks Time
(A = Actual, E = Estimated)
AFR
Arrivals Flow Rate
IRVR
Instrumented Runway Visual
Range
AOBT
Actual Off-Blocks Time
LDT
Landing Time
(A = Actual, E = Estimated)
AO
Aircraft Operator
NMOC
Network Manager Operations
Centre
ATC
Air Traffic Control (service is
provided by NATS)
TOBT
Target Off-Blocks Time
CFMU
Central Flow Management Unit
(now called NMOC)
TOT
Take-off Time
(A = Actual, T = Target)
CTOT
Calculated Take-Off Time
(aka a „slot‟)
TSAT
Target Start-up Approval Time
DSP
De-icing Service Provider
SIBT
Scheduled In-Blocks Time
EOBT
Estimated Off-Blocks Time
(aka „flight plan‟)
SID
Standard Instrument Departure
GH
Ground Handler
SOBT
Scheduled Off-Blocks Time
HAL
Heathrow Airport Limited
For a full list of A-CDM acronyms and terms,
please see www.euro-cdm.org