Item 5 - Neighbourhood Teams

Ground Care, Street Cleansing, Facilities
Management and Allied Services Contract
Rural Forum Presentation
27 January 2013
Introduction
• Introduce The Landscape
Group
• Meet the Team
• What TLG are contracted
to do for Mendip DC
• The Neighbourhoods
Services
Civil Engineering
Facilities Management
Grounds
Maintenance
Public
Conveniences
Tree Care
Cleansing
•
•
•
•
•
•
Grounds Maintenance
Street Cleansing
FM
Trees
Civil Engineering
Public Conveniences
The Landscape Group and the Community
• Unique Partnership
arrangements with
Groundwork
– GW South West
– Our Parklife (Groundwork
London)
• Growing a Greener Britain
– Assistance for organised
environmental groups in the
areas where we work
The Mendip Team
Danny Mitchell
Assistant Operations
Director
Charles Elliott
General Manager
Wayne Frapple
Carl Wright
Neighbourhood Manager
East
Neighbourhood Manager
West
The Teams
The Teams
Frome & Shepton
Wells & Glastonbury
Terry Offen
Dan Watson
Tree Manager
FM Manager
The Tree Teams
FM Assistances/Cleaners
A community based integrated service for
each town
• Four neighbourhood teams
–
–
–
–
Frome
Shepton Mallet
Wells
Glastonbury/Street
• Locally based multi-skilled
teams
• Ownership. Pride!
• Some services remain contract
wide (efficiency)
• Regional and national Support
Meet The Team
• Charles Elliott General
Manager
• Carl Wright
(Neighbourhood Manager
West)
• Terry Offen (Tree Manager)
• Wayne Frapple
(Neighbourhood Manager
East)
A community based integrated service
•
Structure required to deliver a combined service
– Each service managed, designed and supervised by specialists
– Joined up service by local, multi-skilled teams taking ownership of their own neighbourhoods
– Economies of scale delivered by services shared between neighbourhood teams
General Manager
Charles Elliott
Admin\help desk
Neighbourhoods
Manager West
Neighbourhoods
Manager East
Wayne Frapple
Carl Wright
Team Leader
Street and
Glastonbury
5 Operatives
Team Leader Wells
5 Operatives
Apprentice
Sweeper
Drivers (2)
Tractor Driver
Sweeper
Drivers (2)
Team Leader
Shepton Mallet
Team Leader
Frome
5 Operatives
7 Operatives
Town Council
Team (2)
Apprentice
Apprentice
FM Manager
Tree Officer
Dan Watson
Terry Offen
Engineer
Team Leader
RM/PM Team
(2)
Caretaker
Cleaners
Security Officers
Bereavements
Team Leader
Specialist Sub
Contractors
Play Area Team
(2)
Why MDC and the Town Councils need a
partner not a contractor
• Flexibility, change and
minimising risk are key
• This will only result from
complete transparency of
costing
• Clear and comprehensive
Change Mechanism
• Uncertain future
• Optional service available to
town councils
How it can work
• Integrated within the
Mendip Contract
• Measurements
• Schedule of rates
• Economy of scale
• Stand alone contracts
• No measurement
• Priced
Delivering a Local Service
• Local input into priorities of the
Neighbourhood team
• Work needs to be done:
– By whatever is the most
efficient and effective
methodology
• Assistance with environmental
projects
Questions