DIGITAL GOVERNMENT IN MALAYSIA

DIGITAL GOVERNMENT IN MALAYSIA
IT UTILIZATION TO STRENGTHEN ECONOMIC AND
SOCIAL INFRASTRUCTURE
MUAMILLAH HJ ANUAR
MAMPU, MALAYSIA
CICC TOKYO, JAPAN
13 October 2015
Agenda
1 National Vision
2 Current Scenario
3 Government Achievements
4 Way Forward
5 Critical Success Factor
1
National Vision
National Vision
Economic
growth
Preservation and
enhancement of
unity in diversity
Effective delivery
of Government
services
New Economic
Model: A high
income, inclusive
& sustainable
nation
To deliver highimpact, low cost
and rapidly
executed
programs and
services
Smooth
implementation
of government
development
programme
Anchoring
growth on
people
1Malaysia
Government
Transformation
Programme
(GTP)
Economic
Transformation
Programme
(ETP)
National Blue
Ocean Strategy
10th Malaysia
Plan
11th Malaysia
Plan
Digital strategy for Malaysia-leveraging existing initiatives
& creating new opportunities in the digital economy
Citizen well
being
Achieving Digital Malaysia’s 2020
Source: www.digitalmalaysia.my
2
Current Scenario
Public Sector ICT Journey
Digital Government
ICT Advancement
enabled the
Transformation
eGOV 3.0
eGOV 2.0
eGOV 1.0
INFORMATION
Using government
website to get
information
TRANSFORMATION
Using online services
to create
opportunities via
public participation
TRANSACTION
Using online
services to do
transaction
DYNAMIC
FLUID
STATIC
1995
2007
2015
Public Sector ICT Strategic Plan 2011-2015
Source: The Malaysia Public Sector ICT Strategic Plan, MAMPU
Public Sector ICT Blue Print
Source: Public Sector ICT Study, MAMPU 2010
Public Sector ICT Strategic Areas
Strengthening ICT
Governance
Enhancing Service
Delivery Systems
Strengthening
infrastructure &
infostructure
Strengthening ICT
Capability, Capacity
& Competencies
Strategic
Collaborations
Open Innovation &
Stakeholders
Engagement
Trust & Compliance
10
Smart Government
Social, Mobile, Analytics & big data, Radical openness, Trust
LEADERSHIP
TECHNOLOGY/
INFRASTRUCTURE
INNOVATION
FINANCING
POLICY /
LEGAL FRAMEWORK
SMART
Government
CITIZEN
ENGAGEMENT
INSTITUTIONAL
CAPACITY
APPLICATIONS &
CO-CREATION
CAPACITY BUILDING
3
Government
Achievements
Public Sector Directions
TRANSFORMATION
PROGRAMS
INTEGRATION,
STANDARDISATION &
CONSOLIDATIONS
NEW GAME CHANGING
1Gov Global
•
•
•
•
•
•
•
Strategies
Connected
Government
Competency &
Capacity Building
Governance
Web Base
Applications
Infrastructure
Online Services
• Shared Services
• Consolidated
Infrastructure
• Cloud Technologies
• MyGSOC
• myGRiC
1Gov*Net
2008-2011
2012-2013
1GovEA
Big Data
Open Data
Data
Leakage
Protection
Digital ID
•
•
•
•
•
•
•
Smart Devices and BYOD
Mobility
SMART Government Framework
Security & Compliance
Competency (Capacity Building)
Service Governance
Engagement (Crowdsourcing,
co-creation, collaboration)
2014 -2015
Public Sector Initiatives
ü
ü
ü
ü
ü
ü Agency presence in
portals, websites &
social media
ü MyEmail
ü 1GovUC
Social
mySMS
myUSSD
myMMS
Mobile web
Mobile apps
Mobile
Nexus of converging forces - transforming user
behaviour & creating new business opportunities
ü Service
Intelligence
ü myGovernment
Portal
ü myMesyuarat
Information
Cloud
ü
ü
ü
ü
ü
ü
ü
ü
1Gov*Net
PDSA
myGRiC
MTSA
ISMS
MyGSOC
my1LogIn
DDMS
Government Achievements
DELIVERY CHANNELS
Portal
Portal Bank
Mobile
Kiosk
Counter
1MOCC
Integrated
Services
Shared
Services
PUBLIC SECTOR INITIATIVES
Online Services
Mobile Services
& Apps
Digitisation of
Documents
1Gov*Net
my1Login
MTSA
Big Data &
Open Data
1Akses
Paperless
Government
4
Way Forward
Digital Government
The Nexus of Forces Is Driving
Innovation in Government
In 2020:
Everyone and Everything
is Connected to Internet
New way of Delivering
Public Services
Source : Gartner (2013)
Citizen Centric
2016-2020
10th MP
Citizen centric
approach focusing on
sustained & inclusive
economic growth,
social development &
environmental
protection
11th MP
Source : EPU(2015)
Enhancing service delivery with citizens
at the centre
Proliferating
open data
among
agencies
Encouraging
crossagency data
sharing
Leveraging data to
enhance outcomes
and lower costs
1Gov*Net
Leveraging
big data
analytics
GDC
ICT Security
Proliferating Open Data Among Agencies
www.data.gov.my
Datasets as of 17 August 2016
To increase awareness
among agencies and public
363 Datasets
17 Ministries
10 Sectors
As guidelines
to agencies
Across federal, state
and local authorities
To unhindered the
implementation
1Gov*Net
Communication
plan
Open Data
roadmap
Open Data
framework for the
public sector
Review legislation
and guidelines
GDC
ICT Security
Data Virtualization
Data
Consumers
Encouraging Cross-agency Data Sharing
BI Reports & Analytics
IoT
Mobile Applications
Standard Based Data Provisioning
JDBC, ODBC, SOAP, REST, OData
Consume
ESB, ETL
SOA Applications
& Portals
Easy,
Real-time
Information
Access
Design Tools
Dashboard
Optimization
Compose
Unified Virtual Database / Common Data Model
Data Transformations
Caching
Virtualize
Transform
Federate
Security
Connect
Native Data Connectivity
Data
Sources
Metadata
Siloed &
Complex
Unstructured Data
1Gov*Net
Databases
XML, CSV & Excel Files
GDC
Application Systems
ICT Security
Leveraging Big Data Analytics
Business
Technology
• Blueprint
• Big Data Cloud
• Talent Acquisition
• BDA Governance
• Analytical Tools
• Data Science
Consultancy
• Communication
Plan
1Gov*Net
Talent
• Capability
Development
GDC
ICT Security
IMPLEMENTATION OF BDA
UNDER 11th MALAYSIA PLAN (2016 – 2020)
Internet of Things
National Internet of Things Strategic Roadmap
Source: National IoT Strategic Roadmap, MOSTI
5
Critical Success
Factor
Critical Success Factor
Information
Sharing
Citizen
Participations
for Better
Nation
e-Participation
& Co-creation
Capability
Development
End-to-end
information security
plans and
executions
Across
Agencies,
Beyond
Organisation
Information
Security
Information
Architect, Data
Scientist,
Developer,
Predictive Analytic
Developer etc
THANK YOU
Malaysian Administrative Modernisation and Management Planning Unit
Prime Minister’s Department
MALAYSIA
www.mampu.gov.my
www.malaysia.gov.my