1997 Annual Report - Illinois Comprehensive Health Insurance Plan
Transcription
1997 Annual Report - Illinois Comprehensive Health Insurance Plan
ICHIP 01/09/08 12:19 State of Illinois Comprehensive Health Insurance Plan - - -J-r<-11-.--t· P... --······ ... 1..,....,_ Jim Edgar Governor Jim Ryan Attorney General Arnold L. Dutcher Chairman, Board of Directors Richard W. Carlson Executive Director 1997 Annual Report and Financial Summaries ICHIP 01/09/08 12:19 ~ CHIP At a Glance -Y CHIP is a state insurance program for eligible persons who are unable to obtain private health insurance and qualify under Section 7 of the CHIP Act and federally eligible individuals who qualify under Section 15. -Y Since May 1989, CHIP has provided coverage to more than 15,000 Illinois residents from every county in the state. -Y Through the same period, CHIP has paid over $285 million in benefits on behalf of these CHIP participants. -Y The average CHIP participant pays annual premiums of approximately $3,800. -v An optional Hospital PPO plan (Plan 3), introduced in 1995, offers a more affordable alternative with premiums 19% less than the Standard Plan (Plan 1). -v Since July 1, 1997, CHIP has also offered a choice of alternative portability health benefit plans to federally eligible individuals. Benefits and premiums for these Plans 4 and 5 are similar to Plans 1 and 3 except that there is no exclusion for preexisting conditions in either of these new HIPAA-CHIP plans. -v There will never be a waiting list for Plans 4 and 5, and there has been no waiting list for Plans 1-3 since January 1995. -Y The lifetime maximum in benefits for each individual covered by CHIP was increased from $500,000 to $1 million as of July 1, 1997. -v Heart disease and cancer are the two costliest conditions for which CHIP participants receive benefits. -v Forty-five percent of CHIP participants believe that having CHIP improved their employment opportunities. _,r/"'-- -v CHIP has helped Illinois residents avoid having to access Public Aid's Medical Assistance program. -Y One-third of CHIP participants believe that having CHIP kept them from filing for bankruptcy. c£?3 ~- -Y For fiscal year 1999, CHIP received an appropriation of $15.3 million to help fund the anticipated deficit for Plans 1-3. Anticipated deficits for federally eligible individuals in Plans 4 and 5 are funded by an assessment of all health insurers and HMO's doing business in Illinois. -Y The efficiency demonstrated by this program shows that state government can provide health insurance in a manner that is not disruptive of the private insurance market or unduly restrictive of patient choice. ICHIP 01/09/08 12:19 STATE OF ILLINOIS DEPARTMENT OF INSURANCE 320 WEST WASHINGTON STREET SPRINGFIELD, ILLINOIS 62767-0001 ARNOLD L. DUTCHER JIM EDGAR ACTING DIRECTOR GOVERNOR September 28, 1998 To the Honorable Members of the 90th General Assembly On behalf of the Board of Directors of the Comprehensive Health Insurance Plan, I am pleased to present its Annual Report and Financial Summaries for Calendar Year 1997. This report is completed in accordance with the requirements of the Comprehensive Health Insurance Plan Act (215 ILCS 105/1 et seq.) and contains significant information concerning CHIP participants, benefits, operations and cost containment activities. Of special significance was the General Assembly's overwhelming approval of Senate Bill 802, which Governor Jim Edgar signed into law on June 26, 1997. This legislation made the necessary changes in state law to implement the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA). It also amended the CHIP Act to qualify CHIP as an "acceptable alternative mechanism" for ensuring that "federally eligible individuals" can obtain individual health insurance coverage through CHIP with no exclusions for preexisting conditions. This legislation also provided that this new HIPAACHIP program is to be funded by an assessment of all health insurers, health maintenance organizations and voluntary health service plans, and that there can be no limitation on enrollment or exclusion for preexisting conditions for these federally eligible individuals. A total assessment of $7.5 million for fiscal year 1998 was billed and collected from 352 health insurers and health maintenance organizations with total direct Illinois premiums of approximately $9.7 billion. As a result, this assessment of the insurance industry for the first year of the new HIPAA-CHIP program amounted to approximately 8/1 OOths of 1% of their total direct Illinois premiums as reported to the Department of Insurance on their annual statements for calendar year 1996. The CHIP Board and its staff worked diligently to have this important new program operational by July 1, 1997, a full six months in advance of the federal requirement. The early results of this new program, while still preliminary, clearly indicate that the Governor and General Assembly made the right decision in approving its implementation last year. Respectfully submitted, 4 //LJ~~ Arnold~tu~ Acting Director of Insurance and Chairman of the Board of Directors http://www.state.iJ.us/ins Ptinted on recycled paper State of Illinois Office of the Board of Directors I CHIP ICHIP 01/09/08 12:19 Comprehensive Health Insurance Plan 400 West Monroe Street, Suite 202 Springfield, Illinois 62704-1823 Telephone: 217/782-6333 (Voice) 217/782-6410 (TOO) 217/782-6468 (Fax) 1-800-962-8384 (Consumer Information) http://www.state.il.us/ins/chip.htm September 28, 1998 The Honorable Jim Edgar Governor State of Illinois Room 207, State House Springfield, IL 62706 Dear Governor Edgar: On behalf of our Board of Directors, I am pleased to present its ninth Annual Report summarizing major activities of the Comprehensive Health Insurance Plan for calendar year 1997. CHIP is a state health benefits risk pool which has been established and maintained by the State of Illinois since 1989 to provide health insurance coverage to eligible Illinois residents who, due to the existence or history of a high risk medical condition, are unable to obtain private health insurance. The original CHIP program is now nine years old and continues to be funded in part by an annual appropriation which the CHIP Board receives from the State's General Revenue Fund. Since its inception, CHIP has served more than 15,000 Illinois residents from all102 counties who qualified for this coverage. It has paid more than $285 million benefits on behalf of these CHIP participants. Of major significance for CHIP and its now more than 6,000 participants was the approval and implementation in 1997 of a major new program for us in response to the enactment of the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA). Among the many important provisions of this major legislation was that it gave the individual states, like Illinois, the choice of requiring insurance companies in the individual market to guarantee issue its own policies or of selecting an alternative mechanism, such as CHIP, to satisfy this new federal requirement. After months of study and debate concerning the implications for CHIP and its participants, the CHIP Board unanimously voted to recommend that the existing CHIP program be expanded for this purpose. Acting on this recommendation, you then submitted a formal request to the Secretary of the U.S. Department of Health and Human Services to use CHIP as an alternative mechanism for meeting this new federal requirement in March of 1997. At your request, Senate Bill802 was also introduced to bring the CHIP Act into compliance with HIPAA and allow CHIP to qualify as this type of alternative mechanism, and you signed this legislation into law on June 26, 1997. With the hard work and diligent planning of the existing CHIP Board, its staff and Administrator, we then were able to begin enrolling federally eligible individuals on July 1, 1997. By the end of the calendar year 1997, more than 400 eligible individuals had taken advantage of this new program and enrolled in either of the new plans 4 or 5 pursuant to a new Section 15 which was added to the CHIP Act by Senate Bill 802. In addition an assessment of $7.5 million was collected from all of the health insurers and health maintenance organizations doing business in Illinois to fund the anticipated deficit for this new pool of federally eligible individuals in fiscal year 1998. ICHIP 01/09/08 12:19 In a report to Congress earlier this year on HIPAA, the General Accounting office reported that premiums for individual policies had increased from 140% to 600% in a number of the "federal fallback" states that had chosen to implement and enforce the guarantee issue requirements in this federal legislation. We are pleased that problems of this nature have not been reported in Illinois, and that the use of CHIP to meet this new federal mandate appears to have been the right choice for Illinois. Illinois continues to enjoy a stable individual health insurance market because the additional costs of providing this type of guaranteed coverage for high-risk individuals is being spread over the entire health insurance industry in Illinois with annual premiums of almost $10 billion rather than having to be absorbed by the individual market with a premium base of approximately $800 million. This is not only important for those citizens of our state who continue to be able to purchase affordable private individual health insurance policies but is also equally important for the 6,000 plus participants of both the original and new CHIP programs since the premiums they have to pay for this coverage are based on the premiums being charged to these other private individual policyholders by the largest individual carriers in Illinois. There was no need for the CHIP Board to implement any increases in the premiums which CHIP participants are required to pay for this coverage during calendar year 1997. The traditional CHIP program, for which eligible persons can continue to qualify for coverage under Section 7 of the CHIP Act that is funded in part by the State's General Revenue Fund, again had no waiting list for the entire year. There was no need for the CHIP Board to implement any increases in the premiums which CHIP participants are required to pay for this coverage during calendar year 1997, and its enrollment continued to grow and reached another all-time high of 5,062 as of December 31, 1997. Through continued good management of the Plan, our Board was again able in 1997 to authorize increasing our cap on enrollment for Plans 1-3 by another 250 individuals to its current total of 5,500, and the lifetime maximum benefit for all CHIP participants was able to be increased from $500,000 to $1 million by Senate Bill 802. The CHIP Board has not needed to seek an increase in the amount of the General Revenue appropriation which it receives each year to support this original or Section 7 pool. For each of fiscal years 1994-1998, we were able to accomplish all of the above with a level appropriation of $17.3 million which we received in each of these years. Our actual deficit for fiscal year 1998 is expected to be approximately $17 million, and we will therefore use almost all of the appropriation we received for this past year. We recently received an appropriation for Fiscal Year 1999 of $15.3 million and our actuaries are projecting a deficit in excess of $21 million for this period. We very much appreciate the confidence you have shown in CHIP in deciding to use our program as the alternative mechanism for satisfying the individual availability requirements of HIPAA. As you and Senator Howard Carroll of Chicago, who has served on the CHIP Board since its inception, prepare to leave office in January of next year, I want to take this opportunity to thank both of you for everything you have done for us and this very important state health program. We appreciate and will long remember the leadership and support which each of you have provided for CHIP. Executive Director ICHIP 01/09/08 12:19 Introduction "'*'~ "'*' *': . . :,. ·:"'' *'*:w.::. $<' -~,-~ . :~r ·---:· :.;;,Iii Section 7- Traditional CHIP Since its inception in 1989, the Illinois Comprehensive Health Insurance Plan (CHIP) has provided much-needed health insurance coverage for more than 15,000 eligible residents from every county in Illinois who qualified for such coverage under Section 7 of the Comprehensive Health Insurance Plan Act. Total benefits paid on behalf of these CHIP participants over that time now exceed $285 million. The original CHIP legislation resulted in Illinois becoming the fifteenth state to establish a state health benefits risk pool for the chronically ill and thousands of its other citizens who were currently uninsurable and unable to obtain coverage elsewhere. This original or traditional CHIP program, now nine years old, continues to be very successful in carrying out its original mission, and continues to serve well the needs of thousands of eligible Illinois residents who otherwise would find themselves without coverage when it is needed most. The efficiency demonstrated by this program demonstrates that state government can effectively provide financial security for those citizens who find themselves uninsurable without being disruptive of the private insurance markets. Traditional CHIP continues to serve well the needs of thousands of eligible Illinois residents who otherwise find themselves without coverage when it is needed most. Enrollment was originally limited to 4,000 and then 4,500. When this number was not adequate to address demand in the early years, a waiting list had to be used. This enrollment cap was subsequently increased in small increments several times over the next five years. The need for a waiting list was eliminated in 1994 and has not been used since that time. The Board again raised the enrollment cap in 1997 to 5,500, which should prevent a waiting list from reoccurring in the foreseeable future. Applications during 1997 for the regular CHIP program totaled 1,756. While this was down from the total number of applications for 1996 of 2,057, total applications for both pools in 1997 was 2,589. This represented a 25 percent increase in the total number of applications received in 1997. Enrollment in the Section 7 pool at the end of 1997 increased to a total of 5,062 compared to 4,986 at the end of calendar year 1996. New participants added in 1996 numbered 1,037, while new participants added for 1997 totaled 1,676. This represented a 18 percent increase from 1996 to 1997. This past year also saw a major change to the coverage provided by CHIP when the lifetime maximum benefit for each covered person was raised to $1,000,000. Illinois Comprehensive Health Insurance Plan Page 1 ICHIP 01/09/08 12:19 Section 15- HIPAA-CHIP A second new program for CHIP was approved and implemented in 1997 in response to the enactment of the new federal legislation, the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Among the many important provisions of this major legislation was that it gave the individual states, like Illinois, several options for ensuring that "eligible individuals" have access to individual health insurance coverage on a guaranteed-issue basis, with no preexisting condition exclusions. States had a choice of requiring companies in the individual market to guarantee issue or of selecting an alternative mechanism, such as CHIP, to satisfy this new federal requirement. After months of study and debate concerning the implications for CHIP and its participants, the CHIP Board voted unanimously to recommend to the Governor and General Assembly that the existing CHIP program be expanded for this purpose. This recommendation was conditioned on the insurance industry agreeing to pay a broad-based assessment for funding the anticipated deficits resulting from CHIP providing coverage to all of these federally eligible individuals. Legislation to bring the CHIP Act in compliance with HIPAA and allow CHIP to qualify as this alternative mechanism was subsequently introduced at the Governor's request as Senate Bill 802. It overwhelmingly passed both chambers of the General Assembly during the Spring session, and was signed into law by Governor Edgar on June 26, 1997. All four of the CHIP Board's legislative members (Senator Robert Madigan of Lincoln; Senator Howard Carroll of Chicago; Representative Frank Mautino of Spring Valley; and Representative David Leitch of Peoria) were sponsors and strong proponents of this important legislative initiative for CHIP. As a result of diligent efforts by the CHIP Board and staff everything was in place to begin enrolling applicants who qualified for CHIP coverage under a new Section 15 of the CHIP Act without having to impose any preexisting condition exclusion as of July 1, 1997. As the alternative mechanism to guarantee issue for the individual health insurance market, CHIP is now able to offer a choice of alternative Illinois Comprehensive Health Insurance Plan health benefit plans to federally eligible individuals, Plans 4 and 5, in addition to Plans 13 that are still offered under the traditional CHIP program. Benefits and premiums for these Plans 4 and 5 are similar to the existing Standard (Plan 1) and Hospital PPO option (Plan 3) except that neither of the new plans contains any waiting period or exclusion for preexisting conditions. There also will never be a waiting list for Plans 4 and 5. The early results of this new HIPAACHIP program, while still preliminary, have been very favorable. Deficits for coverage afforded to federally eligible individuals under Section 15 are covered by an assessment levied against all health insurers, health maintenance organizations and voluntary health service corporations. An assessment of $7.5 million was levied against these companies for this purpose in 1997 for fiscal year 1998. By year end, 842 applications had , been received for this new HIPAA-CHIP program, and a total of 448 federally eligible individuals had enrolled in one of these two new plans. Total inforce enrollment for Plans 4 and 5 on December 31, 1997 was 377. This indicated that a number of these individuals who had exercised their right to enroll in HIPAA-CHIP were then apparently able to later obtain other coverage in the private market. The early results of this new HIPAA-CHIP program, while still preliminary, ha-ve been very favorable for both our new CHIP participants and our other citizens who have continued to have access to a strong and competitive private individual health insurance market in Illinois. Unlike other states that have reported significant increases in premiums for individual policies sold by private insurers and serious disruptions in their individual health insurance market, Illinois has not experienced any such problems during the first year of this new program. With one exception, the same insurers continued to offer individual health insurance policies in Illinois without significant increases in the premiums which were being charged for these policies. Page2 Program Funding f..: ~=·· r... .. ~·· :~· ·"~··· ~~w.~.· ::::::;::}.§:::;::::~::~f,:·~::::?.":;:"t."::~:";..~~~~"::~":Y-t.:$'i:'.~~:$"!"......··.•.·$!~::~~:::-t,:;..·..· Premiums paid by CHIP participants historically have provided only 45% of the funding necessary to operate the system. The deficits are addressed differently for the traditional CHIP program and the new HIPAA-CHIP program. Section 7 - Traditional CHIP The traditional CHIP plan has historically been funded partly by premiums paid by participants and, to the extent that premiums do not meet anticipated expenses, by an appropriation from the state's General Revenue Fund. Prior to July 1 , 1997 premiums were set at 135%. Senate Bill 802 amended the CHIP Act to allow the premiums charged for CHIP coverage to be between 125 to 150 percent of the average rates charged individuals for comparable coverage by five or more of the largest insurance companies in the individual health insurance market in Illinois. ICHIP 01/09/08 As in previous years, an appropriation from the 12:19 state's General Assembly was once again needed to fund the plan's anticipated deficit for CHIP enrollees. That appropriation for fiscal year 1998 was $17.3 million, and the actual deficit was approximately $17 million. The appropriation approved by the Governor and General Assembly for traditional CHIP for fiscal year 1999 is $15.3 million, but the Board is anticipating the deficit for this state funded program to be more than $21 million. The average annualized premium paid by participants in the CHIP program during 1997 was $3,741 - 6 percent below the previous year. The average annualized premium paid by participants in the CHIP program during 1997 was $3,7 41 - 6 percent below the previous year. This represents the third year in a row that the average annual premium cost for CHIP has actually dropped and reflects the shift in population in the traditional CHIP plan to the less costly optional Hospital PPO plan. The CHIP Board of Directors is sensitive to the fact that cost continues to be the number one barrier to individuals obtaining health insurance today, whether from CHIP or from the private market. A state high risk pool like CHIP would do relatively little to increase access to health insurance for the medically uninsurable if premiums for this program were priced according to each individual's actual risk based on his or her health status. Premiums in that case would have to be approximately twice their current level. Premiums must, therefore, be subsidized by the state. This state subsidy allows the cost of insuring the uninsurable in Illinois to be spread across a broad segment of our population and helps keep everyone's insurance rates down by pooling the cost of treating these high risk individuals. Illinois Comprehensive Health Insurance Plan Page3 Section 15- HIPAA-CHIP ICHIP 01/09/08 12:19 On July 1, 1997, CHIP began to enroll federally eligible individuals pursuant to Section 15 of the Illinois Comprehensive Health Insurance Plan (CHIP) Act. As amended by Senate Bill 802 (Public Act 9030), Section 12 of the CHIP Act now requires that the CHIP Board during the first quarter of each fiscal year assess all health insurers, health maintenance organizations and voluntary health service plans for the amount of the anticipated deficit which it expects to be incurred during that fiscal year for all eligible individuals who have enrolled in CHIP under Section 15 of the CHIP Act. The process for determining the amount of the anticipated deficit begins with a report and recommendation prepared by the Board's consulting actuary. It is reviewed by the Board's Actuarial Advisory Committee which then makes a report and recommendation to the Board's Finance Committee. The Finance Committee then reviews this report and makes its own recommendation to the full Board for its final approval. An assessment of $7.5 million was levied in August of 1997 for fiscal year 1998 to cover projected deficits for this Section 15 pool. This was spread over an assessment base of approximately $10 billion, and represented 8/1 OOths of 1% of this direct Illinois premium. Each year a determination will be made by the CHIP Board as to what is needed to fund projected deficits. Premiums for coverage in the HIPM portability plans 4 and 5 are coincidentally the same as for traditional CHIP plans 1 and 3. Since premiums paid by participants in Section 7 provide only 45% of the necessary funds to operate the program, it is reasonable to assume that the experience of the Section 15 pool would, at least initially be similar. The Board has the authority to charge different premiums for the traditional CHIP and HIPM-CHIP plans. Illinois Comprehensive Health Insurance Plan Page4 Administration • o'i •• • •• • • ICHIP 01/09/08 12:19 • • .~ ~. • •• CHIP is governed by a seventeen-member board of directors, which by statute includes the Director of Insurance as Chairman, the Attorney General, the Chairperson of the Health Care Cost Containment Council, ten public members appointed by the Governor, and four legislative members. Claims processing, premium billing and customer services are provided under a contract with an administrative carrier. Since January 1, 1992, Health Care Service Corporation, which does business as Blue Cross and Blue Shield of Illinois (BCBSI), has served in this capacity. The Board's activities are supported and managed by a small and experienced staff based in Springfield, headed by its Executive Mr. Carlson Director, Richard W. Carlson. formerly served as Assistant Director of the Illinois Department of Insurance (1981-1989) and as Superintendent of the Illinois State Lottery (1977-1981). Mr. Carlson is the coauthor of An Introduction to the Illinois General Assembly and was on the legislative staff for the Illinois State Senate from 1969 to 1977. He was named as a Charter Member of the Samuel K. Gove Legislative Staff Intern Hall of Fame for outstanding public service by Illinois Issues magazine. Ronald M. Wolf serves as the Board's outside consulting actuary. Mr. Wolf is Principal of Tillinghast-Towers Perrin, in St. Louis. He is a Fellow of the Society of Actuaries (F.S.A.), a Member of the American Academy of Actuaries (M.A.A.A.), and a Fellow of the Conference of Consulting Actuaries. The Board also receives actuarial support from an Actuarial Advisory Committee comprised of five prominent life and health actuaries. This committee meets periodically to review with Mr. Wolf and members of the Board's Finance Committee the results of his work and any recommendations he plans on making on rate adjustments or other actuarial matters prior to their submission to the Board. Its contribution has been very generous and helpful in assuring the long-term financial stability and success of CHIP. The Board receives support from an Actuarial Committee comprised of well-respected actuaries from the insurance industry KPMG Peat Marwick continues to serve as the Board's independent auditor and has, since inception of the program, annually audited the plan's financial statements. Robert E. Wagner, an attorney and President of Robert E. Wagner and Associates, serves as He was formerly an outside legal counsel. Assistant Attorney General, and continues to serve as Special Assistant Attorney General for the Department of Insurance and the CHIP Board of Directors. He is a member of the Federation of Regulatory Counsel and maintains an active private practice in insurance regulatory law. Illinois Comprehensive Health Insurance Plan Page 5 Board of Directors ·>· .. ICHIP 01/09/08 12:19 ~ ' .::-e. .•.•.~ .. . .... • Legislative Members . .. .. ..:.~~ ..:.-'$f.::~r-:~r~~~ ..· .,....·:"ff:"' }$.Y~. :..~ ~ :::.:::~-:::-~:::f.~~·· Statutory Members Arnold Dutcher, Springfield. Chairman. ActingDirector of Insurance since March 1, 1998. Appointed Chief Deputy of the Department of Insurance in August of 1995. Prior to that, he served in a variety of positions during a career with the Department of Insurance that has spanned two and one-half decades. He joined the Department on January 25, 1973. Before his appointment as Chief Deputy, he served as Examiner-in-Charge, Supervisor of the Life, Accident and Health Financial Analysis Unit, Assistant Deputy Director of the Life, Accident and Health Financial Corporate Section, Deputy Director of the Life, Accident and Health Division, and Deputy Directory of the FinancialCorporate Regulatory Division. He has been actively involved in the National Association of Insurance Commissioners (NAIC), and currently chairs and participates in numerous committees of that organization. Mr. Dutcher received his B.S. in Accounting and Marketing from Southern Illinois University and is a veteran of the United States Army. He has an F.L.M.I. designation from the Life Office Management Association. Honorable Jim Ryan, Bensenville. Elected Attorney General of the State of Illinois in 1994. Served ten years as DuPage County State's Attorney. Past President of the Illinois State's Attorney Association, he has won numerous county, regional and statewide awards for prosecutorial excellence. Previously he was a trial lawyer in the criminal division of DuPage County State's Attorney's Office; first Assistant State's Attorney; and in private practice with Ryan and Darrah. Bachelor's degree in political science from Illinois Benedictine College; Juris Doctor from Chicago-Kent College of Law, Illinois Institute of Technology. Frank Gramm, Esq., C.L.U., Libertyville. Chair, Illinois Health Care Cost Containment Council; Senior Vice President, General Counsel and Corporate Secretary, Trustmark Insurance Company. Board Member, Illinois Life and Health Insurance Guaranty Association, Member of the Litigation Advisory Group of the American Council of Life Insurance, Legal Advisory Committee of the Health Insurance Association of America and the Legislative Committee of the Illinois Life Insurance Council. B.A., University of Illinois; Juris Doctor, Loyola University School of Law. Illinois Comprehensive Health Insurance Plan Honorable Howard W. Carroll, Chicago. State Senator, 8th District; Assistant Minority Leader, Illinois State Senate; Member, Senate on Appropriations; Financial Committees Institutions; Executive Appointments; and State Government Operations; received "Outstanding Legislator" award from Coalition of Citizens with Disabilities in Illinois, 1992; practicing Attorney; Juris Doctor from De Paul University College of Law, Chicago. Honorable David Leitch, Peoria. State Representative, 93rd District; Assistant Minority Leader, Illinois House of Representatives; Member, House Appropriations; Human Services; Electric Utility Deregulation; Public Utilities Committee; and Health Care Availability & Access Committee. Received the 1998 American Medical Association Dr. Nathan Davis Award (awarded to the state legislator of the year in the U.S.). In 1993, he became one of only two people in the nation to receive the Government Achievement award from the National Hemophilia Foundation; Vice-President, Area Development, First of America/National City Corp, N.A., B.A. in History, Kalamazoo College, Kalamazoo, Michigan. Honorable Robert A. Madigan, Lincoln., State Senator, 45th District; Chairman of Senate Insurance & Pensions Committee; Member, Agriculture & Conservation, Appropriations Committees, Pension Laws Commission, General Assembly. Retirement System Board of Trustees; full-time state legislator; B.S. from Millikin University, Decatur. Honorable Frank J. Mautino, Spring Valley. State Representative, 76th District; Chairman, House Committee on Insurance; Member, Appropriations, Public Safety; Elementary and Secondary Education; Financial Institutions; Local Government; and Personnel and Pensions Committees, Economic and Fiscal Commission; full-time legislator; first appointed in 1991 to complete term of his late father, Richard A. Mautino, who was Chair of House Insurance Committee and also served on the CHIP Board at the time of his death. B.S. in Marketing from Illinois State University. PageS Public Members Howard J. Bolnick, F.S.A., Chicago. Chair, Finance Committee. Chief Executive Officer of Radix Health Connection, LLC; Adjunct Professor, Kellogg Graduate School of Business; Former President, Celtic Life Insurance Company; former partner, Coopers & Lybrand; Fellow of the Society of Actuaries; President and Member, Board of Governors, Society of Actuaries; Member of the American Academy of Actuaries; M.B.A., University of Chicago. Sharon K. Heaton, Graymont. Owner of Heaton Agency, Inc., in Pontiac; Trustee, Professional Insurance Agents National Group Health Insurance; member, National Professional Insurance Agents; member, National Independent Insurance Agents Association; member, Professional Independent Insurance Agents of Illinois; Board Member, Insurance Education Foundation; Board Member, American Association of Crop Insurers; Board Member, Heartland Community College Foundation Board (Vice President); Board Member, Agents Mortgage Services (Subsidiary of PIIAI); Board Member, Education Options Foundation. Richard F. Kotz, Esq., Glencoe. Secretary, Member, Dykema Gossett, Law Firm. Former Vice President-Law and Deputy General Counsel of Sears, Roebuck and Co.; Consultant to National Institute of Mental Health; former Glencoe Village Trustee; former President of Midwest Regional Group of the American Society of Corporate Secretaries and former National and Regional Board Member of the Society; Board Member over time of many civic and charitable organizations. Member of the American and .Chicago Bar Associations; graduate of Wharton School of Finance a~d Commerce of the University of Pennsylvama and University of Pennsylvania Law School; M.B.A. from The American University. Johanna Lund, Rockford. Consumer Member. Chair Personnel Committee. Former Chair, lllinoi~ Health Care Cost Containment Council; Chairman & CEO, Health Care Consultants, Inc.; President & CEO Employer's Coalit1on on Health· Chair, Development Committee & Memb~r Dean's Council, University of Illinois College of Medicine at Rockford; Public Saf.ety Commissioner, Winnebago County Shenffs Department. Illinois Comprehensive Health Insurance Plan ICHIP 01/09/08 12:19 James M. Meyer, Naperville. Senior VicePresident and Manager of Employee Benefits Division, Near North Insurance Brokerage, Inc.; Member of the Board of Directors, Worksite Wellness Council of Illinois; Member, International Foundation of Employee Benefits; previously served as insurance consultant for the Teachers' Retirement System; B.S. in Business and Economics, University of Wisconsin. Saul J. Morse, Esq., Springfield. Treasurer and Consumer Member. Chair, Grievance Committee. Vice President and General Counsel, Illinois State Medical Society and Illinois State Medical Insurance Services, Inc.; former member, Illinois Human Rights Commission, 1985-1991; 1985 Disabled Advocate of the Year, Illinois Department of Rehabilitation Services; 1990 Susan Suter Award as outstanding disabled Illinoisan, Illinois State Easter Seal and United Cerebral Palsy Association; 1995 Outstanding Board Member, United Cerebral Palsy Land of Lincoln; Board Member, United Cerebral Palsy Land of Lincoln; Board Member, Hope School; President, Springfield Professional Baseball, L.L.C.; Member, Sangamon County, Illinois, and American Bar Associations; Member, American Society of Medical Association Counsel; Member, American Health Lawyers Association; American Corporate Counsel Association; B.A., University of Illinois; Juris Doctor, College of Law, University of Illinois. Jay R. Naftzger, Esq., Naperville. Vice President, General Counsel and Secretary of Rush Prudential Health Plans. Member of the Board of Directors and Secretary/Treasurer, Illinois Health Maintenance Organization Guaranty Association; Past Director and Past Secretary, Illinois Association of HMOs; PastChair of the Health Insurance Law Committee of the Tort and Insurance Practice Section of the American Bar Association. Admitted to practice in Illinois and Minnesota. Member of both states' bar associations and the American Bar Association. B.B.A and Juris Doctor, University of Iowa; Master of Management, Northwestern University. Page7 Janis M. Orlowski, M.D., River Forest. Physician and Executive Dean, Rush Medical College; Associate Vice President, Rush Presbyterian-St. Luke's Medical Center; practicing nephrologist; certified by the National Board of Medical Examiners, American Board of Internal Medicine, and Subspecialty Board, Nephrology; three-time recipient of Teacher of the Year Award, Department of Medicine; Executive Associate Editor "Nephrology"; Associate Editor "Disease-a-Month"; member American College of Physicians, the American Society Nephrology, and Chicago Society of Internal Medicine; member, Board of Trustees of the Illinois State and Chicago Medical Society, President Chicago Medical Society and the American Society of Nephrology; B.S. in Biomedical Engineering, Marquette University; M.D. from the Medical College of Wisconsin, Milwaukee, Wisconsin. Robert E. Schaaf, C.L.U., Ch.F.C., Springfield. President, Insurance Management Services, Inc.; Instructor, NAIC Financial Examiners and Insurance Department Staff Education programs; past Director of National Association of Life Companies; past President and Director of Illinois Association of Life Companies and the Central Illinois Chapter of Chartered Life Underwriters Association; past Director of Illinois Life and Health Guaranty Association; Chartered Life Underwriter; Chartered Financial Consultant; Fellow, Life Management Institute; B.B.A. from the University of Wisconsin. Bryan W. Swank, C.L.U. Waukegan. Chair, Communications Committee. President, Swank Insurance Agency; Board Member, District 15 (Lake & McHenry) counties, Professional Independent Insurance Agents of Illinois. Board Member, Statewide Insurance Company, Waukegan, Illinois. Actuarial Advisory Committee Charles J. Sherfey, F.S.A., M.A.A.A., Chair, is a Senior Consultant for Pricewaterhouse Coopers and a past-President of the Chicago Actuarial Association. Mr. Sherfey is a Fellow of the Society of Actuaries, a Fellow of the Canadian Institute of Actuaries, a Member of the American Academy of Actuaries and a Chartered Life Underwriter. He has a B.A. in economics from the University of Nebraska and is a former member of the Board of Pensions of the Presbyterian Church (USA). Michael S. Abroe, F.S.A., M.A.A.A., is a principal in the Chicago office of Milliman & Robertson, Inc., and is a Fellow of the Society of Actuaries and a member of the American Academy of Actuaries. His area of expertise is Illinois Comprehensive Health Insurance Plan ICHIP 01/09/08 health insurance. He has assisted a variety of 12:19 clients with administration and management, strategic planning and acquisitions, as well as marketing and pricing. Mr. Abroe has advised many types of organizations, such as hospitals, insurance companies, Blues Plans, HMOs and PPOs. Before joining Milliman & Robertson, Mr. Abroe was Vice President and Health Actuary at Bankers Life and Casualty where he was responsible for actuarial aspects of their individual and small group health lines of business. Dale C. Griffin, F.S.A., M.A.A.A., is the pricing actuary for Direct Markets with Blue Cross and Blue Shield of Illinois. President, Chicago Actuarial Association (1998-1999). He is a Fellow of the Society of Actuaries and Member of the American Academy of Actuaries. He has specialized in health insurance since 1982, including consulting to the Michigan Bureau of Insurance in its regulation of health maintenance organizations and Blue Cross and Blue Shield of Michigan. Mr. Griffin received a Bachelor of Science degree in Mathematics with high distinction from the University of Michigan. Paul W. Janus, F.S.A., M.A.A.A., retired Senior Vice President and Chief Actuary for Bankers Life and Casualty Company. He is a Fellow of the Society of Actuaries and a member of the American Academy of Actuaries. He has served as President of the Chicago Actuarial Association and as Chairman of the Health Insurance Association of America's Individual Insurance Committee. He is a graduate of Knox College, Galesburg, Illinois. Richard J. Ruppel, A.S.A., M.A.A.A., is Vice President and Actuary for the Golden Rule Insurance Company, a position he has held since 1967. He is a member of the Society of Actuaries and the American Academy of Actuaries. He is a graduate of St. Meinrad College, St. Meinrad, Indiana and holds an M.S. degree from Butler University, Indianapolis, Indiana. Norman J. Zwitter, F.S.A., is an actuary for Blue Cross and Blue Shield of Wisconsin and was formerly with CNA Insurance Companies. He is a Fellow of the Society of Actuaries and Member, Academy of Actuaries. Mr. Zwitter received his Bachelor of Arts degree in Mathematics from the University of Wisconsin Milwaukee in 1970 and is a Chartered Life Underwriter and a Fellow of the Life Management Institute. PageS Who Qualifies For CHIP? ·' "' .... · .·· w.. .. ;?'-t-o/::""'~ . . ..·:;::,· .• "'. .;'; .. · :-.:··....... ~ ... Section 7- Traditional CHIP Illinois residents can currently qualify for CHIP, unless otherwise ineligible, if they meet one of the following criteria: o have applied for health insurance and have been rejected because of a preexisting condition; or o have which costs CHIP; a very expensive existing policy is substantially similar to CHIP and more than they would pay under or have one of the 31 presumptive medical conditions that do not require a rejection letter from an insurer (see table). These conditions are presumed to result in automatic rejections by all insurance companies. In these cases, the applicants may submit a letter from their attending physician. o Persons are not eligible for CHIP who: o to Presumptive Medical Conditions Acquired Immune Deficiency Syndrome (AIDS) or AIDS Related Complex (ARC) Angina Pectoris Arteriosclerosis Obliterans Cerebrovascular Accident (Stroke) Chemical Dependency Cirrhosis of the Liver Coronary Insufficiency Coronary Occlusion Cystic Fibrosis Friedreich's Ataxia Hemophilia (Classical) have or obtain other health insurance which is substantially similar to or more comprehensive than CHIP or would be eligible for such coverage if they elected to obtain it (unless the rate they themselves would be required to pay exceeds what they would pay for CHIP}; approved ICHIP 01/09/08 employer has more than ten employees and has 12:19 discontinued their coverage without discontinuing coverage for all employees. This is to prevent employers from removing persons from their plan who are seriously or chronically ill - a practice referred to as dumping - merely to lower the employer's cost of insurance. o receive or are Medicaid; receive o are 65 years of age or older and are eligible for Parts A and B of Medicare; Hodgkin's Disease Huntington's Chorea Juvenile Diabetes Kidney Failure Requiring Dialysis Leukemia Lupus Erythematosus Disseminate Metastatic Cancer Multiple or Disseminated Sclerosis have voluntarily terminated coverage under CHIP within the past 12 months; Muscular Atrophy or Dystrophy have already received $1,000,000 in benefits paid under CHIP; Myotonia o are residents of a public institution; Parkinson's Disease o have their premium paid or reimbursed by a government agency or program or by a health care provider; or Poliomyelitis o o o have received a settlement or award as the result of an accident or injury involving third party liability from which more than $100,000 still remains. Persons who were previously covered under a health care policy or plan provided by an employer are not eligible for CHIP if the Illinois Comprehensive Health Insurance Plan Myasthenia Gravis Paraplegia or Quadriplegia Polycystic Kidney Severe Traumatic Brain Injury Sickle Cell Anemia Silicosis Pneumoconiosis (Black Lung) Syringomyelia Wilson's Disease Page9 ICHIP 01/09/08 12:19 Section 15- HIPAA-CHIP Applicants who meet the criteria to be federally eligible individuals and qualify for CHIP coverage under Section 15 of the CHIP Act can enroll in either HIPAA-CHIP Plans 4 or 5 and will not have to satisfy a preexisting condition waiting period. Federally eligible individuals are those individual residents of Illinois who, at the time they seek plan coverage, under Section 15 of the CHIP Act, satisfy all of the following criteria: o they must have accrued a total of 18 or more months of prior creditable coverage; they have no more than a 62-day break in between periods of creditable coverage; o their most recent creditable coverage must have been provided under a group health plan, government plan or church plan; o they must not be eligible for group health coverage, Medicare or Medicaid, and must not have any other health insurance coverage; o their most recent coverage must not have been terminated due to nonpayment of premium or fraud; and, o if offered continuation of coverage under federal COBRA requirements or state continuation laws, they must have elected and exhausted such continuation coverage. Creditable coverage means, with respect to an individual, coverage of the individual under any of the following types of plans: • • • • • • • • • • a group health plan; Part A or B of Medicare; Medicaid; CHAMPUS; a medical care program of the Indian Health Service or tribal organization; a state health benefits risk pool such as CHIP; the federal employees health benefits program; a public health plan; (a plan established or maintained by a state, country, or other political subdivision of a state that provides health insurance coverage to individuals) a health benefit plan under the Peace Corps Act; or a church plan. Illinois Comprehensive Health Insurance Plan Page 10 ICHIP 01/09/08 Coverage Options ~ • , . . ma , Section 7- Traditional CHIP Since August 1, 1995, traditional CHIP participants who are not eligible for Medicare have been given the opportunity to choose between the standard indemnity plan (Plan 1) and a hospital only preferred provider (PPO) option (Plan 3). Persons choosing to enroll in the PPO could do so at a reduced rate. By year-end 1997, 54 percent of traditional CHIP participants had enrolled in the PPO option. DISTRIBUTION BY PLAN TYPE Non PPO PPO 54% Medicare CHIP also continues to offer an alternate plan (Plan 2) for persons who are eligible for Medicare. The Medicare plan (Plan 2) option is only available for persons who are under 65 years of age and who are eligible for Medicare due to a disabling condition. Such persons frequently find it difficult to obtain private supplemental coverage and find CHIP to be valuable secondary coverage. This alternative CHIP plan is NOT, however, a standard Medicare Supplement policy. Persons 65 and older are not normally eligible for CHIP because of the adequate availability of insurance supplemental to Medicare in the private market. 12:19 $500,000. As a result of S.B. 802, this lifetime maximum was increased for all persons insured by CHIP. Currently, policies provide coverage for hospital, physician, prescription drugs and other specified items up to a lifetime maximum of $1,000,000. In any of the CHIP plans, the deductible which applies must be met in each calendar year. Once the annual deductible is satisfied, benefits are payable at a percentage (which can vary by plan choice, PPO or non-PPO) of usual and customary eligible charges for covered services. Once a participant accumulates an out-of-pocket expense limit (which varies depending on the type of plan and deductible amount), the plan begins paying benefits at 100 percent of covered charges for dates of service prior to the beginning of the next calendar year. All benefits are subject to the $1,000,000 lifetime maximum. Participants may also purchase at the time of enrollment or marriage an optional indemnity rider which provides limited maternity coverage. This is available in $500 increments, up to a maximum which varies depending upon the geographic area in which she lives. TRADITIONAL CHIP DISTRIBUTION BY DEDUCTIBLE 0$500 Ded 0$1000 Ded •$1500 Ded 16% 4"/.~D0$2500Ded . 54% 26% CHIP premiums for persons on Medicare are half those charged for the standard (non-PPO) coverage, since benefits are reduced by benefits received from Medicare. Plan deductibles and coinsurance both apply to benefits received. All plans offer deductible options of $500, $1,000, $1,500, and $2,500. If two or more members of a family are insured under a single policy, a family annual deductible of $1,000, $2,000, $3,000 or $5,000 is available. Prior to July 1, 1997, persons insured by CHIP were insured up to a lifetime maximum of Illinois Comprehensive Health Insurance Plan Page 11 ICHIP 01/09/08 12:19 Section 15- HIPAA-CHIP One of the requirements in the federal HIPAA was that states provide a choice of portability plans for federally eligible persons seeking individual coverage. Senate Bill 802 provides that the CHIP Board shall offer a choice of health care coverage for such eligible individuals. The Board has therefore authorized two plans under the HIPAA-CHIP program. These are Plans 4 and 5. Plan 4 is a standard plan with a choice of deductibles of $500, $1000, $1500 and $2500. After the deductible has been met benefits are paid on the basis of 80% - 20%. The plan participant pays 20% and CHIP pays 80% of usual and customary expenses as specified in the CHIP policy. This coverage is the same as in the traditional CHIP Plan 1. Plan 5 has the same deductible options as Plan 4. Plan 5 differs from Plan 4 with respect to inpatient hospitalizations. Under Plan 5 the participant is required to select a hospital from the list of PPO hospitals if the 20% co-payment is going to be applicable. If a non-PPO hospital is used the co-payment raises to 40%. The coverage provided in Plan 5 is the same as in Plan 3 under the traditional Section 7. HIPAA DISTRIBUTION BY PLAN TYPE Non PPO 19% PPO HIPAA DISTRIBUTION BY DEDUCTIBLE 0$500 Ded 20% 10% 0$1000 Ded r-1 Cl$1500 Ded Dll$2500 Ded {,llllfl/l//ll55% Maternity coverage in increments of $500 is also available to be purchased on initial enrollment or upon marriage. Illinois Comprehensive Health Insurance Plan Page 12 ICHIP 01/09/08 12:19 Section 7 -Traditional CHIP Persons enrolling in CHIP who are not federally eligible are still subject to a six-month exclusion of coverage for preexisting conditions. In most cases, benefits are not payable by CHIP for medical care received by a participant during the first six months of coverage under the program for any condition or illness which was either manifest or for which an enrollee received medical advice or attention during the six month period prior to the effective date of coverage. After CHIP coverage has been in force for six months, benefits for conditions that preexisted the effective date of that coverage are treated the same as any other illness. Since CHIP began operations, a rider waiving the entire preexisting condition limitation has been available for purchase in a limited number of cases. In order to qualify to purchase a waiver rider, applicants currently must: o demonstrate that they had satisfied a similar waiting period for pre-existing conditions under previous coverage which had been involuntarily terminated; o apply for CHIP coverage no later than 30 days following the date of their involuntary termination; o be ineligible for any further continuation or conversion rights to substantially similar coverage following such termination; and o pay a surcharge of 10 percent for the lesser of 60 months or the life of the policy. Forty-four waivers of the six-month preexisting condition limitation were granted during 1997. This represents a marked decrease in waivers granted from ninety-two in the first six months of 1996. Waivers had been up significantly in 1996 due to a rev1s1on of the definition of involuntary termination adopted by the Board in September, 1995. The definition now includes the exhaustion of all federal or state continuation rights. This has allowed eligible persons who apply for CHIP within 30 days of the end of their COBRA to obtain the Illinois Comprehensive Health Insurance Plan waiver at additional cost. The availability of the new HIPAA-CHIP option since July 1, 1997 under Section 15, for which there is no preexisting conditions exclusion, has virtually eliminated the number of applicants who would qualify for a waiver under Section 7. Self-Reported Diagnoses of Enrollees with Waivers Granted in 1997 Primary Condition Number % Cancer 7 16% Other Conditions 7 16% Musculo-Skeletal 5 11% Diabetes 6 14% Heart 6 14% Mental Conditions 7 16% Brain/Nervous System 3 7% Diabetes/Heart 1 2% Digestive, Kidneys, Liver 1 2% Height/Weight/Hypertension 1 2% 44 100% Total Section 15- HIPAA-CHIP The absence of any limitations on preexisting is the primary distinguishing conditions characteristic between traditional CHIP (Plans 1-3) and HIPAA-CHIP (Plans 4-5). The new plans 4 and 5 for federally eligible individuals who qualify for CHIP coverage under Section 15 of the CHIP Act have no exclusions or limitations on preexisting conditions. The absence of any preexisting conditions exclusions in the HIPAA-CHIP plans should have the effect of reducing the number of applicants overall who need to apply for a waiver. · Page 13 ICHIP 01/09/08 12:19 Premiums . . Section 7- Traditional CHIP Prior to the passage of Senate Bill 802 CHIP premiums were set at 135 percent of applicable standard rates. Amendments to the CHIP Act in 1997 changed the level at which premiums were to be set to a range rather that a set percentage. This was done to bring the Illinois CHIP Act in compliance with the requirements for coverage provided to federally eligible individuals under HIPAA. It set the range at 125 to 150 percent. In order to develop premiums in accordance with the 125 to 150 percent statutory requirement, CHIP's consulting actuaries began by averaging the premiums charged by the five or more largest insurers offering individual comprehensive major medical policies in Illinois, adjusting for differences in coverage and effective dates of each company's rates. Their recommendations were then reviewed by actuaries from the Illinois Department of Insurance and the Board's Actuarial Advisory Committee before being presented to the Board's Finance Committee and, later, to the entire Board for final approval. Based on such reviews, rates for the CHIP standard Plan 1 and the optional Medicare secondary Plan 2 remained level during all of 1996, and did not increase during 1997. Premiums paid by CHIP participants, like individual premiums paid to insurance companies, vary depending upon one's age, sex, where he or she lives within the state, the type of policy and the deductible amount. As a result of legislation sponsored by Representatives Winters, Leitch and Feigenholtz and Senators Madigan, Syverson and Carroll, and approved by Governor Edgar in June of 1996, the CHIP Board in 1997 introduced optional family coverage and established separate premium rates for this plan. This optional coverage would only be available in cases where family members of the same household each qualify for CHIP. The oldest qualified family member pays premiums at 100 percent of the stated rate and all other family members pay premiums at 80 percent of the stated rates. Illinois Comprehensive Health Insurance Plan For rating purposes, the state is divided into four geographic rate areas that reflect the relative differences in the cost of medical care in those areas. The basis for area rating is county of residence, except for the City of Chicago. Rate Area A The City of Chicago. This is the area where health care costs are highest and, consequently, premiums are the highest. Rate Area B Suburban Cook, and all of DuPage, Kane, Lake, Me Henry and Will Counties. Rate Area C All of Boone, Champaign, De Kalb, Grundy, Kankakee, Kendall, Madison, Peoria, Rock Island, Sangamon, St. Clair, Tazewell, and Winnebago counties. Rate Area D The remaining 83 counties in downstate Illinois. This rate area has the lowest premiums and is predominantly rural in nature. Section 15- HIPAA-CHIP The premiums for coverage in the HIPAA-CHIP plans are to be established by the Board within the 125 to 150 percent range that is applicable to the regular CHIP programs. Rating factors, which apply to the regular CHIP program, also apply to HIPAA-CHIP. Currently the premiums for Plans 1 and 4 and Plans 3 and 5 are coincidentally the same. Annualized Premiums Area B $500 Deductible Standard 9000 , . . . . . . . . - - - - - - - - - - - - - - - - . 8000 7000 6000 5000 4000 l------.-r--Hr-HIHr.t-t....-+ 3000 2000 1000 0 ww--~~~~~~--~L-w.~~ Page 14 I Enrollment ICHIP 01/09/08 12:19 Overall Enrollment Activity January 1- December 31, 1997 CHIP HIPAA Total New Applications 1,756 Entered 842 2,598 Section 7- Traditional CHIP Each year, the Board of Directors is required by law to estimate the number of new policies it believes it has the financial capacity to issue during the year. The Board must then take the necessary steps to ensure that plan enrollment does not exceed the number of Illinois residents which it has estimated can be covered at any one time. For this reason, enrollment was initially limited to 4.000 and later raised to 4,500 in late 1989, a limit that was first met in February of 1990. Subsequently, the Board raised this limit to 4,750 in 1993 and again in late 1994 when the cap was increased to 5,000. This cap was again raised in December of 1996 to 5,250 and again in October of 1997 to 5,500. Since CHIP became operative in May, 1989, the cumulative enrollment (i.e., the total number of persons who had been covered by the plan) through 1997 was more than 15,000. t l Ii ! I i'I !· I I (, iI f Applications during 1997 for the regular CHIP program totaled 1,756. This is down from the 1996 number of 2,057 applications. However, if the HIPAA-CHIP applications (842) are added to the CHIP applications there was actually a 25 percent increase in the total number of applications received in 1997. Enrollment was also up in 1997 when the traditional CHIP and HIPAA-CHIP numbers are combined. New participants numbered 1,037 in 1996 and new participants for 1997 total 1,676 (1,226 traditional CHIP and 448 HIPAA-CHIP). This represents a 36 percent increase from 1996 to 1997. A total of 1,108 participants terminated or had their CHIP coverage terminated. The largest percentage of terminations resulted from insureds obtaining other coverage. The second major cause of termination - and 1997 marks the first year in which it was not at the top of the list was non-payment of premium. Persistency of policies issued by CHIP remains strong, with 90 percent of policies issued in 1997 still in force at the end of the year. Sixteen percent of those who enrolled in CHIP when the program began in 1989 are still insured by the program. New Participants Added 1,226 448 1,674 Applications Rejected 392 95 487 Applications Withdrawn 248 86 334 Participants Terminated 1085 23 1108 25 25 50 5,062 377 5,439 Participants Enrolled and Subsequently Rescinded Active Enrollment Year End Section 15- HIPAA-CHIP The numbers for HIPAA applications and enrollment are referenced above. It is clear from the total number of applications and the increases in new participants from last year to this year, that the presence of the HIPPA-CHIP element is having a significant impact on the In 1998 additional overall CHIP program. emphasis will be placed on public awareness of the traditional CHIP and HIPAA-CHIP programs. This may again affect the number of new applications and participants. The numbers for calendar year 1998 should allow for development of a better understanding as to how the presence of the HIPAA-CHIP participants will impact the program over a longer period of time. Total enrollment in CHIP at the end of calendar year 1997 was 5,439, up 9% over year-end enrollment for 1996. Illinois Comprehensive Health Insurance Plan Page 15 ICHIP 01/09/08 12:19 Participant Terminations by Reason Reason for Termination CHIP HIPAA Total Other Coverage Non-Payment - Lapsed Age 65 Insured's Request Death Medicaid NSF Check Medicare Non-Resident Premium too high 10 Day Free Look Maximum Age for Dependent 284 263 193 99 93 41 41 26 24 11 8 2 1,085 15 1 2 2 1 1 1 23 1,108 Active Participants by Rate Area I CHIP I HIPAA I Total I 574 38 607 A 224 2,460 2,600 B 729 41 770 c 1,299 74 1373 D Total 377 5,439 5,062 Area 299 264 193 101 95 42 41 27 24 11 9 2 % 11% 49% 14% 26% 100% In-Force Enrollment by Plan Type as of December 31, 1997 Number % Plan Deductible 1,020 502 40 184 464 97 7 15 1,277 711 153 592 1A 500 1B 1000 1C 1500 10 2500 2A 500 2B 1000 2C 1500 20 2500 3A 500 3B 1000 3C 1500 30 2500 Subtotal for Section 7 4A 500 4B 1000 4C 1500 40 2500 5A 500 5B 1000 5C 1500 50 2500 Subtotal for Section 15 Grand Total 19% 9% 1% 3% 9% 2% 0% 0% 23% 13% 3% 11% 5,062 38 16 5 1% 0% 0% 0% 3% 1% 1% 1% 14 166 42 34 62 377 5,439 100% Plan Persistency 1989-1997 Year Month Issued In-Force % 1989 1990 1991 1992 1993 1994 1995 1996 1997 Subtotal Subtotal Subtotal Subtotal Subtotal Subtotal Subtotal Subtotal JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Subtotal 4,512 1,350 1,016 982 1,262 1,079 1,108 1,247 122 129 132 104 138 91 150 141 146 193 134 194 1,674 25 14,255 738 216 279 308 458 438 649 872 107 104 111 88 123 79 142 136 136 176 132 193 1,527 16% 16% 27% 31% 36% 41% 59% 70% 5,439 38% - Adjustment Total Illinois Comprehensive Health Insurance Plan 90% Page 16 ICHIP 01/09/08 12:19 . Section 15- HIPAA-CHIP Section 7 - Traditional CHIP Thirty-six percent of CHIP participants at the end of 1997 were between the ages of 55 and 64. The next largest age groups enrolled in CHIP are: ages 45 to 54 (24 percent); ages 35 to 44 (19 percent); ages 25 to 34 (11 percent); and ages 0 to 25 ( 11 percent). Less than 1 percent of CHIP enrollees are age 65 or older. Many of those in the under age 25 category are children who have serious medical conditions, many of whom require constant care, and who have been unable to obtain insurance coverage elsewhere. As for the age 65 and older category, there are now ample choices in the private market for supplemental coverage when persons become eligible for Medicare. CHIP is only appropriate at this age if a person is ineligible for Medicare. Forty-seven percent of HIPAA-CHIP participants at the end of 1997 were between the ages of 55 and 64. The next largest age groups enrolled in HIPAA-CHIP are: ages 45 to 54 (17 percent); ages 35 to 44 ( 17 percent); ages 25 to 34 ( 10 percent)/ and ages 0 to 25 (7 percent). It should be noted that for the calendar year 1997 the total number of HIPAA-CHIP enrollees was only 377. This is most likely too. small a number on which to base any conclusions about age distribution. In the HIPAA-CHIP pool there are slightly more females that males. However, this should also be qualified by the fact that the number of participants is small. CHIP AGE GENDER DISTRIBUTION 60-64=~ 45-49 30-34 Thirty-six percent of all participants were between the ages of 55 and 64 at year's end 0-19 iiiiiiliiii~===--------__j 0 200 400 600 800 Plan-wide, the split between the sexes remains nearly even, with 54 percent female and 46 percent male. ,~ ' Participation by females is lower in the younger years, evens up in the middle-aged category, and then outstrips males in the older age groups. Female participation increases by age group: they comprise 39 percent of the under 25 age category, 53% of the 45-54 age group, and 64% of the 55-64 age category. HIPAA AGE GENDER DISTRIBUTION 60-64 45-49 ;;;~:====----- 30-34 j;;;;;iiiiii...- 0-19 iiiiiiiii...__ _ _ _ _ _ _ _ __j 0 20 40 60 80 ! I r j. l L I ! Illinois Comprehensive Health Insurance Plan Page 17 w ~ !*:' · .• ·~V.::$'. ~.v.-· . . . . , ..,..m «~~~w. .; Chicago and the suburban or "collar" counties (areas A and B, respectively) are home to 60 percent of the people enrolled in CHIP. The next largest group lives in rural downstate, Illinois (area D). This area accounted for 26 percent of the people enrolled in CHIP at the CHIP is serving persons end of 1997. throughout Illinois and at least one person in all but two counties in Illinois was enrolled in CHIP at year-end 1997. WHERE DO THEY LIVE? TRADITIONAL CHIP A 11% D c 49% WHERE DO THEY LIVE? HIPAA-CHIP D 20% ICHIP 01/09/08 Most Populous Counties at Year-End i 12:19 HIPAA CHIP TOTAL !couNTY Cook 154 1,939 1,785 i Geographical Distribution A 10% c 11% BY RATE AREA I Du Page 466 35 501 Lake 399 23 422 Kane 134 11 145 Me Henry 131 14 145 Will 129 8 137 Winnebago 121 8 129 94 8 102 Madison Sangamon 100 2 102 Peoria 81 7 88 La Salle 81 2 83 Me Lean 77 6 83 Champaign 63 3 66 StClair 59 5 64 Macon 49 4 53 Kankakee 46 3 49 Stephenson 41 2 43 Effingham 36 3 39 Tazewell 35 2 37 Vermilion 33 3 36 De Kalb 31 4 35 Macoupin 35 Rock Island 34 1 35 Henry 30 2 32 Livingston 30 1 31 Jackson 28 2 30 Williamson 30 Lee 27 1 28 Coles 26 1 27 Marion 26 1 27 Christian 26 Iroquois 22 Whiteside 22 Woodford 26 Bureau 24 1 25 Clinton 23 2 25 Morgan 22 3 25 Subtotal 4,422 330 4,752 640 47 687 5,062 377 5,439 Other Counties Total Illinois Comprehensive Health Insurance Plan 35 30 26 26 4 4 26 26 Page 18 6···> w:/ Distribution By County ...• •• •. }i:f....~ ,• ... : ;:zr.-::.:~::~;::%~:::::::~::..:. ¥:·' ICHIP 01/09/08 12:19 :·:.:::--~..::::::=:w...@":~zy.··...t.:-=~-==$.=;;:*· f-*:':f.~=-:q.::::::::~:~:··.•.···:>·:. Participation Key D • Ill D II Ill . . 501 - 2,000 251 - 500 51 - 250 11 -50 1 - 10 None Illinois Comprehensive Health Insurance Plan Page 19 ------------------------------------~ ICHIP 01/09/08 12:19 Benefits Paid to Participants • . . • v ... . . 'I' • ,''~' ~$S!!~.. Section 15- HIPAA-CHIP .... • ~ A health insurance plan experiences a lag between the time an insured receives medical services and the time bills for these services are submitted and finally processed for payment. Because of this, the claims that are paid by the end of any given month do not represent all of the claims which were incurred prior to the end of that month which will eventually result in payment. For this reason, in recognition of claims that have been incurred but not reported, a reserve must be established. The following pie chart and the comparable numbers for Section 15 table on the next page summarizes paid claims by major categories. The tables on the following pages summarize charges by major diagnosis categories. HIPAA-CHIP 3% Section 7- Traditional CHIP During calendar year 1997, paid losses for the Section 7 pool again exceeded $40 million. In anticipation of claims that were not submitted by year-end, a reserve of $7.8 million was established for this Traditional CHIP pool and $1.0 million for the HIPAA-CHIP plan. TRADITIONAL CHIP 4% 36% D Inpatient DPhysician mOutpatient EJ Major Medical !;~All Other Illinois Comprehensive Health Insurance Plan Page 20 ICHIP 01/09/08 12:19 1 · .· Claims Paid in 1997 by Plan Type and Averag~·~peren~ .. . • [1 npatient i i [Physician Service !I 1 [Outpatient Non-PPO 1 PPO CHIP Total Non-PPO 1 PPO I HIPAA Total 1 Total/All 7,815,894\ 3,427,7121 14,843,568 22,337 35,893 58,229 --14.901,798j 3,148,731 6,576,443 16,231 29,669 45,900 6,622,343 1 1,964,5301 980,396 2,944,926 2,812 7,680 10,492 2,955.418 1-:-IL-o."-os~e-;B""ilc:-ls'•------+!-----;:5-;:;-62::o-.""'69""1c+l----~1-;:c93:::-,-;:c28:;-:;1:t-- 755,973 -----;:;3-;;,9:-:o8""1i-------::6=2c=-O-I----~~~4:-,6=o1-~---760,574 Home ! ~~~r;/SNF t Medicare Deductible I 1 1 7,027,674 -~~~~---~~~~----~~~--~~~------~~~---~~~~ [Major MedicaP ICoordinated ! $:::7:-:,5::::8~3.::::8~9:2::+:1----:$::::8-:,1::::2-:-1,-::::89::-1:+---::$:-:1-=-5,-=7::::05::-c,7=-:8:-:3+----=$~39::-.~63::-:5:+---::$-c47::::-.-=-56:::-1+----:$:-::8-=7-:,1.,..95+-$:::-1:-::5:-::,7:.-::9-=-2.~978 ~ 1 245,0731 -·-7 29=~7:-.1703""1+----·-=-54:-;;2:-:,2..-::0-:-4t--------+-----1:-,0cc-8.--.34 - - ~---1,083 ----54:3,287 1 35,918\ 26,2081 96,872 132,790 - - - - - - - · r----132}901 -----t-------;;2e:;;:6-::,2-:::-08+-------+---------l------·----_+------2::-c6.-.,2~081 1 I $21.661.918.31 $1_9_.8_65_._9_7_6_.1_2-+_$_4_1__ .5_27_.8_9_4_.4_3+-$·8_4_._99_4_.9_6·"-:-$_1_22_._50_6_.4_3"'" 1 1 $207,501.39! $41,735,395.82[ 1 ~rage Enrollment _j r~erage_ Cia~~~~- i 2,4301 $8,914L____ 988 7 9 30 ~~,2~~j --~---_-___$-=_8_._o_5~0__LI-_-_~_-_$_1_,9_~_7+-I--_~~==$7__~-4+1-_-.--~=--~~=-----~----~ _· 2,728; 5,1591 431 167, ·-·- $2 QQJ 10 i~~----~-·-=-$__5_. 2_6 3_..·', Average Claim Cost Comparison HIPAA oPPO •Standard CHIP 0 2000 4000 6000 8000 10000 There is only 6 months of HIPAA experience reflected in this report 1 CHIP is the plan name for enrollees in both the standard plan and the Medicare plan. There is only 6 months experience for the HIPAA program reflected in this report. 3 Major Medical refers to claims submitted for any type of service by the participant with a Major Medical claim form attached. Most other items represent claims filed by the providers. Hence, major medical may include services for inpatient, outpatient and physician services. 4 This means precisely what it says: loose bills submitted by anyone (participant, provider, etc.) without a claim form. 2 Illinois Comprehensive Health Insurance Plan Page 21 ICHIP 01/09/08 12:19 Inpatient Utilization by Major Diagnostic Categories Calendar Year 1997 J [Major Diagnostic Categor~· Total I I Pet of I Total I Pet of Total i Avg Chg I Total AdmlCharges I Charges I Per Adm Avg Chg Avg Total Amt Per Oa)' Los Paid I I Adm I 1 Pet of 1 Avg Paid I Avg !'aid I I ITotal Paid ! Per Adm I l'er Oa)' ____)____ - - - ' ~· L OS D&D Circulatory System 237 22.4 4,198,972 26.6 17,717 4,190 4.2 2,319,849 06 D&D Digestive System 115 10.87 1,308,678 8.3 11,379 2,299 4.9 1,656,198 10.5 15,194 2,309 8.79 08 D&D Musculoskeletal Sys. Con 93 1,291,531 8.2 13,887 Tissue --------------------------------------------79 7.47 1,003,842 12,706 01 D&D Nervous System 6.4 26.9 9,788 2,315 665,745 7.7 5,789 1,170 6.6 976,555 11.3 8,959 1,362 3,337 4.2 779,579 9 8,382 2,014 2,297 5.5 473,529 5.5 5,994 1,083 ---~----~---~-------~----~------ 04 D&D Respiratory System 109 10.3 --------------------- ~-----~----------- -----·-·---· ------------ 67 10 Endocrine System --------~------- -- 57 19 Mental Diseases & Disorders ------------ .... -------------- ~-- 07 D&D Hepatobiliary Sys. & Pancreas -------------·-· ------------ -- 11 D&D Kidney & Urinary Tract __________ _________ , 13 D&D Female Reproductive System 4.2 9,912 2,101 4.7 302,547 3.5 4,515 957 5.39 482,122 3.1 8,458 1,054 8 240,645 2.8 4,221 526 43 4.06 1,105,805 7 25.716 5,003 5.1 648,894 7.5 15,090 2,936 2,846 3.9 267,972 3.1 6,380 1,644 -----------------~------------ 42 35 3.97 464,035 ----·-·-- ---------- 3.31 2.9 11,048 ------------~--·-~~------------ 329,070 2.1 9,402 2,788 3.4 186,732 -·-------··------ 2.2 5,335 1,582 3.1 8,069 1,244 --------~---------~~-~--.~~~--------------------- 18 Infectious & Parasitic Diseases ·- 664,130 ----- ------------------------ --·-------- -------------···· - - - - · - - · - - ---------------- --------~-·- 6.33 --------------·-·-·---~--------------· 33 3.12 528,255 3.3 16,007 2,468 6.5 266,299 -------------- ~-~---------~--- 1.5 7,753 1,602 4.8 122,231 1.4 3,942 814 790,305 5 37,633 5,339 7 470,752 5.5 22,416 3,180 1.23 141,599 0.9 10,892 2,889 3.8 97,158 1.1 7,473 1,982 13 1.23 739,768 4.7 56,905 7,252 7.8 337,079 3.9 25,~29 3,304 12 1.13 69,729 0.4 5,810 1,223 4.8 33,477 0.4 2,789 587 11 1.04 108,905 0.7 9,900 3,203 3.1 47,395 0.6 4,308 1,393 11 1.04 138,620 0.9 Organ~------------------------------- 12,601 2,772 4.5 64,982 0.8 5,907 1,299 09 D&D Skin, Subcutan Tissue & Breast_____ - - - - - - - - - - - - · 17 Myeloproliferative Disorders 31 2.93 21 1.98 21 Injy.(Poisoning/Toxic Effect of Drug 13 25 Human Immunodeficiency Virus Infect 2oSub Use/Induced Organic Mental Dis. 03 D&D Ear, Nose, Mouth & Throat 240,347 ---------- 16 D&D Blood & Blood Forming Illinois Comprehensive Health Insurance Plan Page 22 ICHIP 01/09/08 12:19 Outpatient Utilization by Major Diagnostic COde Categories Calendar Year :}997 . . , I[!CD9 Diagnosis Divisions , Total Cases Total Charges Total · ·1---Ca""" I Per 1000 t~-=s,-lg_n_s_-=-&-:s=-y-m-p-to-~--~-~=-=r::-II--=D:-e-:::fl-n~-d""c=-o-n._,d,lt.-,-lo._ns-i--1~: IFactors Influenc1ng ~~ Health Status - - - - - - · - - 1 549 !Benign and Malignant Neoplasms . I 1 I 297.9 , 225.2 1,171 I Cha'lles 1 Per 1000 1 988,565 \ 190,109 j 610,711 [ 1,312,7601 I .. Amt Paidj Amt Paid , Per 1000 i 617,540 118,758 117,444 427,254 82,164 252,454 919,871 176,898 1 !Diseases of the Circulatory System____ - - - r··'1;69s--:--211.2-r-l,oo3, 767 ~culoskeletal & connect. Tissue Disease·---~IDiseases of the Genitourinary System ·--~ ' 1,015 195.2 853 164 T I 635,601 --861-;-iss-·-: ----------·------·-~ ---~--~-j________L__ ---:-:::::--:--c---: i L___ :rnjury and Poisoning !Dis. of Nervous System & Sense Organs----~i : !Diseases of the Digestive System jMentallllness 565 554 108.7 j 106.5 379,193 I ~s. of Blood & Blood Forming Organs !Infectious and Parasitic Diseases 275 ·---~.---238 ' 570,828 109,775 ---!------·--244,134 ! 46,949 Diseases of Skin and Subcutaneous Tissue 107,690 i i 75,644 I ' I .. J, 281,592 !258,830 54,152 i I 49,775 i 352,796 ]--=6=-7,-=-8-::45=-- 41,84::;9---:+--:1:-::3-=-4,-=7=-=75 ~--25,918-- ·1 J . 52.9 89,453 17,203 57,816 1 11,118 45.8 186,326 35,832 149,004 I 28,655 13,338 -=-----+-------" 46,548 8,952 i 1 -~----· 150 : 28.8 ; ! i-:::-:---·-------------·---------1 I 165,632 _j____ i i i 559,989 i .J 393,351 72,922 -------------r--3~-~--74-·----r-----2-17,613- +--6-96-,-28-9--i---------i 133,902 122,231 69,562 : 822 : 158.1 361,720 L ________J___-:-::-:::-::----;-------· i 566 1 108.8 425,662 ' 81,858 !Endocrine and Immunity Disorders 1 193,032 congenii:ai'A-nomalies___________ ·--·--,- -ill---~--- 26.3 69,356 1 I . 44,1cl5' --'---8=-,-48-c-2:-----1--2-6-,6-3_4_ -+-- , 5,122--i 1 1 isubstance--Abuse/Ch-emiCal Dependency ' 123 23.7 ~------· ----------------------1 101,838 : 19-::,5-=-8-4--c-::------+----68,469 13,167 1 ---:--::-::-:--·---1----:-cc:--+--...,-11,305 IPregnancy, Childbirth and Puerperium ! 29 5.6 : 23,690 4,556 2,174 --·~-~-------·------------~ --~+~-----~~--+----___J__ _______ ~~1,482 3,969 iPerinatal Conditions l 12 : 2.3 ! 7,707 ' 763 "-· 1_, ! ' 1 ' I !Total Client __________ -~-----~----s·~-+---~~------------ ---- _ _ _ _!_ _ _ _ _ _ _ ___! ________ 1 L .........._ -----------------·-·------- 11,2o1 , 2,154.00 • 1,096 211 72 7,880,437 1,515,469 5,261,077 ' --------~----'----------------C Jllinois Comprehensive Health Insurance Plan 14 _;_ __ 1,011,746 -------------- Page 23 ICHIP 01/09/08 12:19 . Cost Containment ~ I. ,..·. :> Section7- Traditional CHIP and Section 15HIPAA-CHIP Cost containment measures are critical for a state subsidized health care program since they allow more eligible Illinois residents to participate within the amount of deficit funding available to the Plan. The PPO plan, which first was offered in 1995, allows participants to pay a lower premium and receive the same level of benefits by using only CHIP preferred hospitals, it appears to have resulted in an average decrease in costs (see previous section on benefits). This program has been well received. As of year-end 1997, 62 percent of new applicants for the traditional CHIP program were choosing the PPO plan. Costs are also contained by virtue of the contract CHIP has with its Administrator, Blue Cross and Blue Shield of Illinois. The agreement provides for the Administrator to be paid a fixed administrative fee per month per participant. As claims are processed, certain discounts which the Administrator has negotiated with various providers are partially passed back from the Administrator both to CHIP and the participant based on actual usage. Discounts vary based on the region in which services are provided, the type of service provided, and the place of treatment. Larger discounts are available for persons who are PPO participants and who use those facilities which are PPO facilities. This allows the plan's claims liability to be less than it would have been had it not participated in these It also reduces the discount arrangements. plan's participant's liability for their medical care costs. CHIP participants also benefit through participation in the Blue Script program offered by Blue Cross and Blue Shield. Under this program, participants' claims for prescriptions are automatically submitted to the Administrator whenever a prescription is filled at a participating pharmacy reducing the processing time of their claims. Cost containment measures are critical for a state subsidized health care program. CHIP requires pre-admission review of all hospital and skilled nursing facility confinements and medical management of all large cases. Penalties for non-compliance with the preadmission review are spelled out in the CHIP policy, and may involve benefit reductions or, in some cases, denial of payment for hospital charges. Pre-certification is conducted for CHIP by the plan Administrator. Prior approval is also required before purchase or receipt of services in order to receive any benefits for certain durable medical equipment, hospice and home health care services, and specified organ transplants. Discount arrangements have been in place since 1992, and have saved the state millions of dollars since they were first implemented, thus greatly assisting the Board in expanding enrollment and eliminating the previous waiting list. CHIP participants are issued CHIP Blue and Blue Shield identification cards, facilitates quick admission to hospitals contract with Blue Cross and Blue Shield. allows, in many cases, for hospital bills submitted electronically to the Administrator. Cross which under It also to be plan Illinois Comprehensive Health Insurance Plan Page 24 ICHIP 01/09/08 12:19 Illinois Comprehensive Health Insurance Plan Financial Summary Data Section 7 Traditional CHIP Year Ended December 31, 1997 (unaudited)* Plan Income: Net Written Premiums Change In Unearned Premiums Net Earned Premiums Investment Income $18,408,077 894,952 $19,303,029 4,578,097 Total Plan Income Plan Expenses: Paid Losses Change In Incurred But Not Reported Total Incurred Losses Agent Referral Fees Administrator Expense CHIP Board Office Expenses Total Administration Expense $23,881 '126 $35,274,747 600,000 $35,874,747 $24,400 1,430,052 1 '156,465 $2,610,917 Total Plan Expenses Plan Deficit, January 1, 1997-December 31, 1997 $38,485,664 ($14,604,538) *CHIP Plan Financial Statements are audited annually on a fiscal year basis ending June 30. Illinois Comprehensive Health Insurance Plan -------------------~-------------------- ICHIP 01/09/08 12:19 Illinois Comprehensive Health Insurance Plan Financial Summary Data Section 15 HIPAA-CHIP Year Ended December 31, 1997 (unaudited)* Plan Income: Net Written Premiums Less: Change in Unearned Premiums Net Earned Premiums Investment Income $681,797 (287,794) $394,003 206,616 Total Plan Income Plan Expenses: Paid Losses Change in Incurred But Not Reported Total Incurred Losses Agent Referral Fees Administrator Expense CHIP Board Office Expenses Implementation Expenses Total Administration Expense $600,619 $167,212 400,000 $567,212 $7,200 28,541 218,069 618,000 $871,810 Total Plan Expenses $1,439,022 Plan Deficit, July 1, 1997-December 31, 1997 ($838,403) *CHIP Plan Financial Statements are audited annually on a fiscal year basis ending June 30. Illinois Comprehensive Health Insurance Plan ICHIP 01/09/08 12:19 Printed by Authority of the State of Illinois For funher information about CHIP coverage, rates and how to apply, call, write or visit our worldwide web site: .78¢ per copy; 5000 copies 9/98 Printed on Recycled Paper Office of the Board of Directors Illinois Comprehensive Health Insurance Plan 400 West Monroe, Suite 202 Springfield, IL 62704-!823 (217)782-6333 (Voice) (217)782-6410 (TDDITTY) (217)782-6468 (Fax) I -800-962-8384 (toll-ji-ee) http:I!At'Wlv.state.il.uslins/chip.htm