Annual Report 2011 - 2012

Vision
A Jamaican workforce trained and certified to
international standards, stimulating employmentcreating investments, contributing to the improved
productivity, competitiveness and prosperity of
individuals, enterprises and the Nation.
Mission
To enable the provision of technical and vocational
education in both the public and private sectors so
as to produce and sustain a competitive workforce
consistent with the need for economic growth and
development and to promote quality, relevance,
efficiency and equity in the training system.
Message
The Minister of Education
Rev. the Hon. Ronald Thwaites
3
4
6
6
8
9
10
11
15
16
18
19
25
26
29
30
31
33
MEssage - the Minister of Education
Message - Chairman
Board of Directors
Board Committees
Corporate Governance Report
Audit Committee Report
The HEART Trust/NTA has long been recognized for its leadership in
entrepreneurship studies and the alignment of its courses to the job marketplace.
HEART has always striven to remain relevant, and this is to be commended.
This constant drive fits into the government’s belief that Jamaica’s economic
transformation must be underpinned by corresponding pursuits in education.
Board of Directors’ Compensation
Message - Executive Director
Executive Team
The commitment of the National Training
Agency continues to be the shaping of a trained,
certified and globally competitive Jamaican
workforce. This is our most valuable asset and
we firmly believe that the development of our
human capital is the single most critical national
imperative in building Brand Jamaica.
Executive Compensation
Success Story - Omar Blagrove
Performance of the National Training System
HEART College of Innovation and Technology (HCIT)
Southwest TVET institute
Success Story - Bethan Whych
The Cardiff Hotel & Spa
Each year, the labour market is boosted by
an influx of well-trained graduates from the
Organization, in many areas which are critical
to Jamaica’s development. These graduates
contribute to the economic development of
the Nation in real terms, when they use the
knowledge or skills gained during their training
to increase productivity and improve the
revenue earnings of their place of employment.
Success Story - Dr. Phelue Anderson
Excellence and Innovation in
the Training Awards Programme (EITAP)
37
79
80
Runaway Bay 25th Anniversary
Our People
Where WE are
Financial Overview
I have full confidence in the team as they work
together to cement the vision which is: to
“ create a Jamaican workforce trained and
certified to international standards, stimulating
employment-creating investments, contributing
to the improved productivity, competitiveness
and prosperity of individuals, enterprises and
the Nation.
Ronald, G. Thwaites, MP, JP
Minister
39 Independent Auditors’ Report to the Board of Directors
As you read of the Agency’s progress on the
ensuing pages, we invite your feedback on best
practices and strategies to further advance the
pace for world class excellence in all areas at
the HEART Trust. As the Agency moves with
increasing velocity along the road to fulfilling its
mission as Jamaica’s National Training Agency,
41 Statement of comprehensive income
42 Statement of financial position
43 Statement of changes in financing
44 Statement of cash flows
45 Notes to the financial statements
Heart Trust/NTA
3
Message
Chairman
Dr. Nigel Clarke
The HEART Trust/National Training Agency has over the Financial Year 2011-2012
made significant strides in developing Jamaica’s human capital. Rapid changes
continue to besiege the global marketplace, with challenges in the international
markets and lingering effects in the Caribbean. More than ever, the Trust is reminded
of the sheer urgency of training the Jamaican people for economic growth and
social mobility.
This means that the HEART Trust/NTA holds a pivotal
role in the Jamaican economy and society and must
remain fervent in its mandate to create transformational
change in the lives of our trainees while securing the
well being of the Nation.
The relevance of the HEART Trust/NTA is beyond
question - over 80% of global job titles demand
technical and vocational skills. As the most advanced
Organisation of its kind in the Caribbean, the HEART
Trust is poised to take advantage of this global surge
towards technical and vocational education and
training. Global employment experts believe this trend
will continue far into the future.
During the year under review, the HEART Trust/NTA
enrolled 78,477 trainees, 7% above the projected
numbers. This reflects an increased interest in technical
and vocational skills training and is evidence that the
Organisation’s investment in increasing the exposure of
its programmes is yielding results. As directed by the
Board of Directors, the Trust also engaged the expertise
of the PriceWaterhouseCoopers auditing firm, who
worked alongside the Internal Auditing Department to
verify the annual training and certification statistics.
4
A key activity for the Financial Year 2011-2012,
was the creation of a pathway from technical
and vocational areas of training to tertiary-level
institutions. Through innovative Memoranda of
Understanding, the Trust cemented mutually beneficial
relationships with the Country’s leading tertiary level
institutions. Through these collaborations, trainees of
the HEART Trust/NTA have been given new avenues
to enable matriculation into the University of the
West Indies, The University of Technology, The Mico
University College, and the Northern Caribbean
University.
The Agency continues to collaborate with the Ministry
of Education in administering the Secondary Schools
component of the Career Advancement Programme
(CAP). This has been a useful tool in orientating
youngsters across the island to the benefits of
technical and vocational training as well as promoting
career awareness and development. The Programme
is active in 77 schools with a reach of approximately
11,567 students. Our career development policy will
further contribute to this expansion.
CHAIRMAN’S MESSAGE
The Board of Directors also spearheaded a
partnership between the Westmoreland-based
Culloden Vocational Training Centre and the
Caribbean Maritime Institute (CMI). Culloden
will partner with CMI to train persons in Boathandling and Eco-Tourism. These initiatives are
timely in light of recent martime events such
as the expansion of the Panama Canal, and will
enable Jamaica to capitalise on its geographical
location in the International Shipping Industry.
The relevance of the
HEART Trust/NTA is
beyond question - over
80% of global job titles
demand technical and
vocational skills.
Partnership is a pillar of the HEART Trust’s
operations. During the 2011-2012 financial
year, the Organisation focused on aligning its
Integrated Training System with the Labour
Market requirements of the Country in a bid to
synchronise training with National requirements.
Through consistent and open dialogue with
the industry players, The Trust has calibrated
its programmes to fulfil the emerging needs of
businesses and Industry.
Heart Trust/NTA
Consequently, after a year-long consultation
with several developmental, business and
financial partners, The Trust developed a PreIncubator programme geared at entrepreneurs.
The programme will assist participants with the
guidance and tools needed to take a business idea
from the initial phases through to commercial
activity and will come to fruition in the next
financial year.
The Agency’s commitment to National
Development is manifest in an alliance with Jamaica
Promotions ( JAMPRO). This was strengthened in
2011-2012 and focused on the challenging task of
attracting Foreign Direct Investment to Jamaica. The HEART Trust/NTA was also a key player
in the negotiation process with several multinational companies and demonstrated its ability
to provide quality human resources to power
the needs of these companies. The work of the
Trust was admirable in this regard and helped to
secure the committed investment of at least two
(2) companies operating in the Business Process
Outsourcing (BPO) industry.
As Jamaica faces the opportunities and challenges
which will be presented in our coming fifty years,
The HEART Trust/NTA stands ready to continue
to support the development of Jamaica’s most
valuable asset, its people. It is through Jamaica’s
entrepreneurial skills that this Country will
realise its true potential as a world leader. The
Board of Directors thanks the Management
and Staff of the HEART Trust/National Training
Agency for its commitment and hard work in the
Financial Year 2011-2012.
5
Board of
Directors
Sub-Committees
Corporate
Governance
Mr Fabian Brown - Chairman
Mr Alexander Johnson
Mrs Janelle Muschette Leiba
Mr Gairy Taylor
Mr Michael Tucker
Audit
Mr Ruel Reid - Chairman
Dr Carolyn Hayle
Mrs Marsha Donald
Haughton - External Auditor
Ms Rosemarie Henry
Mr Courtney Miller
Mr Donald Mullings
Mr Henry Pratt
Ms Nicola Reid
Mr Gresford Smith
FinaNCE
Mr Stanley Dunwell - Chairman
Dr Carolyn Hayle
Mr Robert Clarke
Mrs Grace McLean
Mr Ruel Reid
Mr Lenworth Taylor
Opposite page:
Dr Nigel Clarke, Chairman
Mr Ruel Reid
Dr Fritz Pinnock
Mr Delroy Williams
Mr Gairy Taylor
Mr Fabian Brown
Ms Anya Schnoor
Brigadier Rocky Meade
Prof Gossett Oliver
This page:
Information &
Communication
TechnologIES
Dr Fritz Pinnock - Chairman
Professor Gossett Oliver
Mr Carlton Samuels
Mr Courtland Soares
Mr Delroy Williams
6
Projects &
Programmes
Brigadier Rocky Meade - Chairman
Dr Carolyn Hayle
Mr Alexander Johnson
Mr Donald Mullings
Mr Delroy Williams
Board of Directors
Human
Resource
Mr Gresford Smith - Chairman
Dr Carolyn Hayle
Mr Rickert Allen
Dr Chadwick Anderson
Mrs Helene Davis Whyte
Heart Trust/NTA
Mr Gresford Smith
Mr Donald Mullings
Mrs Grace McLean
Mr Alexander Johnson
Mrs Helene Davis Whyte
Mr Stanley Dunswell
Dr Chadwick Anderson
Mr Rickert Allen
7
Report
Report
Corporate
Governance
Audit Committee
Mr Fabian Brown
Mr Ruel Reid
Chairman, Corporate Governance Committee
The Board of Directors of the HEART Trust/NTA continued in its commitment
to effective Corporate Governance at the Organisation during the period 20112012. Through the Corporate Governance sub-committee, the Board conducted
periodic review of select policies and practices in force at the Organisation.
During the period under review, two (2) significant governance
changes occurred:
1. the Public Bodies Management and Accountability Act
was amended effective September 16, 2011; and
2. the Corporate Governance Framework for Public
Bodies was implemented for September 2011.
Other issues addressed by the Corporate Governance subcommittee were:
• Board Performance and Evaluation
• Corporate Compliance with the statutory, regulatory
and policy requirements impacting the Organization
• Implementation of Social Responsibility
• ICT Governance
• Energy Conservation & Environmental Management
Policy
In full observance of its commitment to transparency, all Board
members were required to submit a signed Conflict of Interest
Declaration Form and a signed Code of Ethics Agreement.
The annual Board Evaluation exercise was conducted with
the membership being satisfied with the leadership and
effectiveness of the Board.
8
The Board executed its mandate to provide strategic guidance
and oversight direction to management in order to ensure
that management performed capably. The Corporate Strategic
Plan 2010-2014 and the Corporate Operational Plan 20122013 were reviewed and approved by the Board. Through this
process, the Board monitored the alignment of corporate
objectives, control processes and relevant policies with the
mission of the Organisation.
The Board held nine (9) scheduled meetings, and also met on
one additional occasion to address business critical issues. The
six sub-committees (Finance, Audit, Corporate Governance,
Information and Communications Technologies, Projects and
Human Resource Committees) also met regularly during the
review period. All committees maintained full membership.
Board Directors and Committee Members were required to
attend meetings regularly and participate fully.
The Corporate Governance sub-Committee is comprised of
non-Executive Directors and Independent members. Messrs.
Fabian Brown (Chairman), Gairy Taylor and Alexander Johnson
served as non-Executive members while Mr. Michael Tucker
and Mrs. Janelle Muschette-Leiba served as the Independent
members. The Committee met six (6) times for the year.
Chairman, Audit Committee
The Audit Committee functions as an integral part of the Corporate Governance
process of the HEART Trust. The Committee, through its oversight function,
supports the Board in ensuring the efficient and effective management of the
Trust.
Among the main responsibilities of the Committee are:
•
ensuring the integrity of the audited Financial Statements
of the Trust;
•
reviewing the qualifications, independence and
performance of the external auditors;
•
monitoring the performance of the Trust’s internal audit
function
•
ensuring the adequacy and effectiveness of the Trust’s
risk management process or framework;
•
assessing the policies regarding the adequacy, efficiency
and effectiveness of internal controls used by the
Trust over accounting, financial reporting, operational
and administrative systems, and thereafter making
appropriate recommendations to the Board;
•
advising the Board on practices and procedures which
promote productivity and enhance performance of the
Trust.
In September 2011, the Public Bodies Management and
Accountability Act was amended to strengthen provisions
regarding corporate governance generally by the inclusion of provisions concerning the External Auditor and allowing for
the co-option of non-Board members to serve on the Audit
Committee.
The Audit Committee is independent of management and was
re-constituted in April 2011 consequent to the appointment
of a new Board of Directors. In compliance with the Public
Bodies Management and Accountability Act, the Committee
comprises three (3) Board members and four (4) external
qualified professionals, namely:
Mr. Ruel Reid Mr. Donald Mullings Mr. Courtney Miller Ms. Nicola Reid
CORPORATE GOVERNANCE
Heart Trust/NTA
Mr Gresford Smith
Ms. Rosemarie Henry
Mr. Henry Pratt
Three (3) members of the Executive team also attend
meetings in an ex-officio capacity.
The Committee met four (4) times for the year and achieved
the following:
(a) Review of the:
•
•
•
•
Medium Term Internal Audit Strategic Plan 20102014
Internal Audit work plan for the year 2011-2012,
which was approved
Audited Financial Statements for the year ended
March 2011 and recommended them for approval
Internal Audit Unit’s reports highlighting
operational and control issues and evaluated
management’s proposals for corrective action.
(b) Monitored management’s strategy for :
•
•
implementation of the Enterprise Risk Management
Policy
Bad Debt
(c) Maintained a formal reporting system on management
priority items, including ICT governance, the Learning
Management System and the Corporate Records
Management System
The Internal Audit unit completed 37 audit projects against
40 planned for the year. This outcome represents an overall
achievement of 92.5% of planned audit projects as outlined in
the Strategic Plan. In addition, 21 post audits were completed
against the 30 planned.
continues on page 36
9
Board of Directors’
Message
Compensation
Executive Director
Dr. Carolyn Hayle
All Other Compensation
including Non-Cash Benefits
Name of DirectorFeesTravellingHonoraria
as applicableTotal
($) ($)
($)
($)
($)
Dr Nigel Clarke
-
12,000
128,000
-
140,000
Mr Ruel Reid
-
31,000
184,200
-
215,200
Dr Fritz Pinnock
-
12,000
49,200
-
61,200
Mr Delroy Williams
-
12,000
51,500
-
63,500
Mr Gairy Taylor
-
12,000
77,000
-
89,000
Mr Fabian Brown
-
18,000
118,900
-
136,900
Ms Anya Schnoor
-
10,000
72,900
-
82,900
Brigadier Rocky Meade
-
20,000
135,600
-
155,600
Professor Gossett Oliver
-
14,000
83,500
-
97,500
Mr Gresford Smith
-
16,000
161,600
-
177,600
Mr Donald Mullings
-
16,000
84,000
-
100,000
Mrs Grace McLean
-
14,000
74,600
-
88,600
Mr Alexander Johnson
-
16,000
99,500
-
115,500
Mrs Helene Davis Whyte
-
16,000
77,000
-
93,000
Mr Stanley Dunwell
-
20,000
142,800
-
162,800
Dr Chadwick Anderson
-
14,000
72,,000
-
86,000
Mr Rickert Allen
-
14,000
90300
-
104,300
In 1982, when the HEART Trust was launched, it began with two Academies –
Beauty Culture and Commerce. Fifty-nine (59) trainees were enrolled. Today, the
Trust oversees training at more than 100 points across the Country through 28
HEART institutions, 79 Community Training Interventions (CTI) and numerous
partnerships and special projects.
Annually more than 70,000 trainees are impacted.
Since inception, the Organisation has trained over
613,000 persons, and with the introduction of
the National Council on Technical and Vocational
Education and Training (NCTVET) in 1991, has to
date certified more than 200,000 individuals.
While these figures speak potently of the
widespread reach and impact of the National
Training Agency, the best indicators of the Trust’s
progress are its graduates. The HEART Trust/
NTA trainees hold influential positions in some
of the Country’s largest firms, operate thriving
businesses, and have achieved the highest level of
academic qualifications. This success is not just
local; HEART graduates can be found worldwide.
Trained, certified and making their mark.
In furthering this legacy, the HEART Trust/NTA,
during the year under review, created strategic
initiatives that advanced the level of training
offered to trainees, strengthened relationships
with local and international industry partners and
positioned the Organisation as a global leader in
Technical and Vocational Education and Training
(TVET). N ote: Travelling is Based on $2,000 per Month. 10
BOARD OF DIRECTORS’ COMPENSATION
Heart Trust/NTA
Increasing Access to TVET
In its bid to create flexible pathways in which
persons may advance through the technical
vocational system to tertiary level institutions,
the HEART Trust/NTA signed Memoranda of
Understanding with the University of the West
Indies (UWI), the University of Technology
(UTech), the Council of Community Colleges
of Jamaica (CCCJ), Mico University College and
the Northern Caribbean University (NCU). In an
unprecedented move, the HEART Trust will also
provide Competency-Based Education and Training
(CBET) to the teaching staff of these institutions.
One of these relationships has resulted in
the secondment of University of Technology
Engineering lecturer, Dr. Andrew Isaacs, to the
HEART Trust/NTA. During his tenure, Dr. Isaacs
is expected to guide the transformation of the
National Tool and Engineering Institute (NTEI)
to the HEART College of Engineering Services.
Additionally, a Memorandum of Understanding
with the Caribbean Examination Council (CXC)
provides a medium to further infuse TVET in the
secondary level curriculum. The memorandum
also promotes economic opportunities for
11
Jamaicans by promulgating the use of the
Caribbean Vocational Qualification (CVQ). The
CVQ is the instrument identified by CARICOM
that allows the free movement of persons
throughout the Region.
Providing Higher Level Training in TVET
In the Annual Report of 2010-2011, the Organisation
introduced the idea of Regionalisation, which was
designed to improve operational efficiency
and service to its constituents. The Trust also
introduced the concept of the Workforce
College which delivers experiential training
through internships in a training-based enterprise
accompanied by a robust incubator programme.
The first of these – the HEART College of Beauty
Services – was launched in March 2011. Both of
these strategies continue to be implemented in
the year under review.
The Trust continues to upgrade the physical
facilities of its institutions as well as the
programme offerings, and during the Financial
Year 2011-2012, the Caribbean Institute of
Technology was re-launched as the HEART
College of Innovation and Technology (HCIT).
The Trust also introduced the first TVET
Institute - the Southwest TVET Institute - an
amalgamation of the Black River, Newport and
Junction Vocational Training Centres. Under this
structure, administration is centralised at the
Newport Campus, resulting in lower operational
costs and greater efficiencies.
The Runaway Bay HEART Hotel benefited from
extensive physical upgrades to ensure that interns
and guests gain a truly Jamaican experience.
These upgrades were undertaken by the teams
at the Portmore Academy, Garmex Academy,
Black River VTC and Port Maria VTC. The hotel
welcomed its first intake under its restructured
internship programme, including students from
the University of the West Indies, and introduced
its incubator programme to support upcoming
entrepreneurs in the Hospitality sector.
Rebranded as The Cardiff Hotel & Spa, the
property is billed as a four star nature-boutique
with highly personalised service.
Strategic Partnerships
Innovation is critical in driving the economy by
forging new and emerging careers and bolstering
productivity. As such, during the Financial Year
2011-2012, the Trust forged fruitful relationships
with both local and international partners. The
Trust was a key player in the Jamaica Promotions
( JAMPRO) led negotiations to attract Foreign
Direct Investments (FDI) to Jamaica’s shores.
The Organisation demonstrated its competence
in delivering quality human resources to
meet the needs of these firms. Two of these
committed firms, operate in the Business
Process Outsourcing sector, a growing industry
in Jamaica. HEART will continue to expand its
product offerings to support this industry which
promises strong demand for graduates.
The Trust’s Memorandum of Understanding with
the Caribbean Broilers Group emphasises the
importance of modernising agricultural research
and technology transfer systems, as well as
stimulating the agro-processing sector through
development, research and farming education
and services. Other industry partnerships
forged in the last financial year include the
deepened relationship between JAMALCO and
the Clarendon-based Breadnut Valley Engineering
Institute (BNVI). The Institute refurbished
the Company’s defunct railway cars for the
transportation of bauxite and related materials.
The relationship with South American
powerhouse Brazil was also strengthened. SENAI, the Brazilian National Industrial Training
Services made significant contributions to the
Portmore Academy facilities. At the end of the
project, Portmore will benefit from newly built
and refurbished laboratories and classrooms. The
project also provides for the training of forty (40)
HEART Trust/NTA instructors in eight (8) skill
areas. Some of these instructors will receive onsite training at the Portmore facilities while eight
(8) instructors will receive training in Brazil.
Through its Entrepreneurial Skills Development
Unit (ESDU), the Trust consulted with major
financial houses, business development firms,
incubator facilitators and entrepreneurs to
develop a Pre-Incubator Programme designed to
guide upcoming entrepreneurs from concept to
commercialisation. The programme will welcome
its first intake of entrepreneurs in the Financial
Year 2012-2013.
Partnerships were forged with The Parsons
New School of Design, New York; and Christine
Valmay Incorporated, world leaders respectively
in design and beauty. These not only benefitted
the Trust but impacted other training partners
such as the University of Technology and Edna
Manley College of the Visual and Performing Arts.
The Trust also facilitated customised training
solutions for governmental and private
organisations including training for 500 Craft
Vendors in Falmouth, on behalf of the Urban
Development Corporation (UDC); Video
Production training for members of the Jamaica
Constabulary Force; training and certification for
PATH beneficiaries through the Steps-to-Work
Programme with the Ministry of Labour & Social
Security; and Early Childhood Education courses
for Basic School Principals and Administrators
under the collaboration with the Early Childhood
Commission and the Ministry of Education.
these strategic partnerships will continue to
develop the capabilities of the Organisation and
stakeholders through knowledge transfers and
shared perspectives.
Leading the Charge for TVET
As a member of the International Labour
Organisation and its technical education arm
Cinterfor, the Trust was critical in developing the
recently published Skills Development Impact
Evaluation - A Practical Guide. Developed over
a one-year period in conjunction with seventeen
(17) other member countries in the Caribbean
and Latin America, the Guide is an effective tool
in assessing TVET training institutions.
Following on this exercise, the ILO/Cinterfor
and the HEART Trust/NTA facilitated a weeklong System for the Integrated Measurement
and Improvement of Productivity (SYMAPRO)
Workshop in Jamaica. Participants included the
Barbados Vocational Board, Trinidad National
Training Agency, The Jamaica Confederation
of Trade Unions, the Ministry of Labour, the
Jamaica Productivity Centre, and members of the
management team of the HEART Trust/NTA.
The Trust was a key
partner in the JAMPRO
led negotiations to
attract Foreign Direct
Investments to Jamaica’s
shores
The HEART Trust/NTA is optimistic that
12
Executive Director’s report
Heart Trust/NTA
13
Executive Team
Performance of the HEART Trust Fund
The Organisation was encouraged by the
businesses that provided support through the
remittance of the HEART Trust 3% levy. A total
of 19,350 employers made contributions of
$6,597,427,131 to the HEART Trust Fund for the
period 2011-2012. This represented an increase
of 5.65% over the previous year’s contribution
of $6,045,764,882 and 9.12% over the budgeted
amount of $6,043,463,926. The contributor base
widened with 1,931 employers making payments
for the first time; and 969 audited firms making
payments totalling $186,413,556.75. These
increases mark the commitment of businesses to
training and development in Jamaica.
The Way Forward – Expanding Innovation
In the Financial Year 2012-2013, the Trust will focus
on encouraging innovation and entrepreneurship
through the education system. This will be done
by providing strong support to infuse innovation
through science at the secondary level. By
accrediting Trade Associations and schools in the
Career Advancement Programme (CAP), as TVET
Training Organisations, the Trust will further its
objective to drive Innovation as well as open more
avenues to training. This effort will be bolstered by the
launch of a restructured Apprenticeship Programme,
allowing participants to train while they earn their way
to certification. HEART Trust/NTA will redouble its
effort to increase training interventions through the
Community Training Initiatives and other stakeholders,
partners and projects.
The Organisation will continue with the upgrade
of its own institutions and seek to launch an
additional six (6) Workforce Colleges and TVET
Institutes. The programmes will be accredited
by the NCTVET or the Council of Community
Colleges of Jamaica (CCCJ) enabling graduates to
matriculate to tertiary level institutions.
14
The path ahead is underpinned by innovative
research to ensure that HEART trainees are
prepared not only to fulfil the current labour
market demands, but are also poised to take
advantage of emerging trends in the marketplace. The Manpower Gap Analysis provides guidance
for The Trust regarding National training
requirements and is verified by a Tracer Study
which maps the employment realities of trainees
after a year in the labour force. This practical
approach to research represents a focus by
The Trust to channel resources in areas that
fuel the development of the Country. In the
Financial Year 2012-2013, the Organisation will
focus on identifying ‘green’ jobs in line with
global expectations for achieving sustainable
development. Standards and competencies will
be developed to implement training programmes
in these areas.
The path ahead is
underpinned by innovative
research to ensure that
HEART trainees are
prepared not only to fulfil
the current labour market
demands, but are also
poised to take advantage
of emerging trends in the
marketplace.
Executive Director’s report
HEART 30, Jamaica 50
On November 4, 2012, the HEART Trust will
celebrate 30 years of Training and Human
Resource Development. Mindful of its critical
role in shaping the future of Jamaica through
the development of its human resources, the
Management team of the HEART Trust/NTA
continues to expend considerable resources in an
effort to open new avenues that permit Jamaicans
to access industry relevant training. In this year,
Jamaica will celebrate its 50th anniversary of
Independence. Now classified as a middle income
country, Jamaica has a more accessible Education
and Training system of which the HEART Trust/
NTA is a proud and important participant.
The Trust acknowledges the hard work of
its Employees in this Financial Year and is
appreciative of the contribution members have
made to maintain optimal operational standards.
Utilising a collaborative approach between
the Management and Staff, as well as, Industry
Stakeholders, Trainees and other Jamaicans, the
HEART Trust/National Training Agency stands
ready to support Jamaica by developing its single
most important resource, its human capital.
Carolyn Hayle, Ph.D.
Executive Director
left - right
Carolyn Hayle, Ph.D
Heart Trust/NTA
Kevin Mullings
Senior Director - HEART Trust Fund
Executive Director
Dermon Spence
Colin Barnett
National Programmes Director
Senior Director
- Human Resource and Administration
Ludlow Thompson
Luz Johnson
Wayne Wesley, Ph.D
Chief Information Officer
Chief Technical Director
Senior Director, NCTVET
15
Executive Compensation
PensionPayment
or Other
in Lieu of
PerformanceTravellingRetirement
VacationNon-Cash
Position of
YearSalaryIncentiveGratuityAllowance BenefitsUniformPetrolLeave BenefitsTotal
Executive
($)($)($)($)($)($)($)($)($)($)
Executive Director
(Note 1)
1/4/2011 - 31/03/2012
8,663,565.87
429,579.61
4,081,931.30
796,500.00
-
67.061.99
181,542.66
-
-
15,049,852.30
National Programmes Director (Note 2)
1/4/2011 - 31/03/2012
5,871,461.75
578,057.91
-
796,500.00
579,221.10 69,575.00
278,737.07
891,109.70
-
10,112,093.21
Chief Technical
Director
1/4/2011 -
31/03/2012
5,792,212.83
5,792,212.83
2,653,810.00
796,500.00
-
67,562.50
281,257.71
-
-
10,144,720.97
Senior Director -
HEART Trust Fund
1/4/2011 - 31/03/2012
5,755,083.51
-
-
796,500.00
267,332.74 69,575.00
314,024.32
514.101.72
-
8,698,060.82
Senior Director -
Human Resource & Administration
1/4/2011 - 31/03/2012
5,792,212.83
-
-
796,500.00
579,221.09
69,575.00
301,18175
-
-
8,509,793.85
Senior Director -
NCTVET
1/4/2011 - 31/03/2012
5,346,658.09
-
-
796,500.00
479,144.82
69,575.00
235,664.85
411,281.38
-
8,193,481.95
Chief Information Officer
1/4/2011 - 31/03/2012
5,277,835.22
-
667,002.21
796,500.00
-
45,616.67
290,661.23
249,625.02
-
7,744,785.50
Corporate Planner & Senior Director -
Planning & Projects
Development Division
(Note 2)
1/4/2011 - 31/03/2012
416,406.42
-
-
66,375.00
11,566.85
4,791.67
25,941.10
-
-
579,879.41
Notes
1. Performance Incentive paid in the period 1/4/2011-31/3/2012 relates to the period April 1, 2009 to March 31, 2010.
2. Officer acted for the period April 1, 2011 to April 30, 2011.
16
EXECUTIVE COMPENSATION
Success Story
Omar
Blagrove
Performance
National Training
System
A business proposal prompted Omar
Blagrove to pursue his third certification
with the HEART Trust/NTA. He signed
up for the Systems Administration
programme at The Vocational Training and
Development Institute (VTDI), because
he felt that HEART was the ideal place to
get industry-based experience that would
support his entrepreneurial spirit.
He believes that the convergence of his experiences and
opportunities, was critical in equipping him for the task ahead–
running Muffetta Enterprises Limited as a partner and Director
of Operations.
Blagrove first studied at the HEART Trust/NTA after graduating
from Vere Technical High School and found it difficult to secure
a job. His mother referred him to the HEART Trust/NTA where
he enlisted in the School Leavers’ Training Opportunities
Programme (SL-TOP).
On completion of the programme, Omar worked at George
Kirby’s Hardware in May Pen, when an opportunity came for him
to participate in a project operated by the Ministry of Industry,
Commerce & Technology (MICT). He became a contractor,
auditing the computers of Government Ministries. During
this period, he realised his love and affinity for computers and
technology. At the end of his contract with MICT, he was again
given employment at George Kirby’s Hardware, where he was
soon promoted to a supervisory level. The HEART Trust/National Training Agency (HEART Trust/NTA) is a statutory
agency of the Ministry of Education. The Organisation was established in 1982
under the HEART Act of 1982, to finance and coordinate training programmes
aimed primarily at creating a competent and competitive workforce that is
trained at internationally recognised standard, to facilitate the growth and
development of Jamaican businesses.
For the Financial Year 2011-2012, the
HEART Trust/NTA focused on aligning its
system to deliver higher level technical and
vocational training, building partnerships and
developing programmes designed to encourage
entrepreneurship. The Trust also placed emphasis
on deepening its internal research and quality
assurance capabilities.
His love for computers carried him back to HEART’s National
Tool and Engineering Institute (NTEI), where he completed a
Certificate course in Computer Repairs. Embracing lifelong
learning, Omar added a degree from the Northern Caribbean
University (NCU) to his list of achievements. Muffetta Enterprises Limited, located in Mineral Heights,
Clarendon was launched at the Denbigh Agricultural Show in
2011. The company specialises in household products made
from all natural ingredients and essential oil blends for homes
and offices. Currently there are 2 full-time employees and
several part-time contractors. With the products already
in fifty locations and growing, Muffetta will be relocating to
a larger, more efficient property in order to accommodate
growing consumer demands.
In support of these objectives, the Board of
Directors approved a new organisational structure
arising from the PriceWaterhouseCoopers
Management Audit conducted in Fiscal Year
2010-11. This resulted in the establishment of the
Corporate Counsel and Compliance Divison as
well as six (6) other departments/units namely:
• Business Development Department
• Research and Development Unit
• Marketing & Communications Department
• Technical Services Assistance Unit
• Organisational Development Unit and
18
SUCCESS STORY
Heart Trust/NTA
• Quality Assurance Unit
Through the institution of five (5) Regions in
the previous financial year, the National Training
System was decentralised, resulting in reduced
operational costs and increased efficiencies
aided by comprehensive operational policies and
procedures.
Rebranding of Institutions
During the year under review, the Caribbean
Institute of Technology was rebranded as the
HEART College of Innovation and Technology
(HCIT). Already renowned for its innovative
courses ranging from short courses to Degrees
and Post-Graduate Diplomas, the HCIT received
approval from the National Technical Committee
to introduce six (6) higher level programmes
in Information Technology, Software Design &
Development, Networking and Web Design. Refurbishing work on the 100 and 200 blocks of
rooms and other parts of the property of the
Runaway Bay HEART Hotel was completed and
the hotel rebranded as The Cardiff Hotel & Spa. 19
Marketed as an intimate property with four-star
amenities, The Cardiff Hotel & Spa introduced its
Internship Programme and welcomed students
from HEART institutions as well as from the
University of the West Indies (UWI), Moneague
Teachers’ College, and the College of Agriculture,
Science and Education (CASE).
The administrative functions of the Black River,
Newport and Junction Vocational Training Centres
were centralised in an effort to improve service
delivery and reduce cost. This amalgamated
entity was introduced on March 15, 2012 as the
Southwest TVET Institute.
Incubator Programmes introduced at each of these
institutions provide technical and other support
for persons who need assistance in establishing
and growing their businesses.
The National Training Agency
provides additional avenues
for persons to access
training as well as assessment
and certification services
through a network of forty
(40) Accredited Training
Organisations (ATO) and
ninety-one (91) Approved
Centres.
Training & Certification
Career Advancement Programme (CAP)
During the Fiscal Year 2011-12, 78,477 individuals
accessed training at the HEART Trust/NTA, of which
39,351 persons completed their programmes.
A number of initiatives were implemented to support
and expand the operation of the Career Advancement
Programme (CAP). These include:
19,559 individuals received NVQ-J certification (Levels
1- 5), while 1,916 individuals were certified in HEART
Trust/NTA’s tertiary programmes. 27, 678 certifications
were issued, including 21,475 certifications for the
National Vocational Qualification of Jamaica (NVQ-J),
HEART College of Innovation & Technology and the
Vocational Training and Development Institute (VTDI);
2,734 Unit certifications and 3,469 Joint & Other
certifications. This represents an achievement of 82.6%
of the annual target.
•
The hosting of a National Career Week under
the theme, ‘Career Development: The Road to
a Brighter Future - Education, Employment and
Economic Development’.
•
Workshops for Guidance Counsellors in Primary
and Secondary Schools and resource materials
distributed for use in schools.
•
Sensitization sessions regarding the introduction of
Career Development in Primary Schools were also
conducted for Education Officers.
•
Sessions on Substance Abuse delivered in
conjunction with the National Council on Drug
Abuse.
•
Youth Forum conducted under the theme:
“Developing the Self through the Career
Advancement Programme”.
Accredited Training Organizations (ATOs) and
Approved Centres
The National Training Agency provides additional
avenues for persons to access training as well as
assessment and certification services through a network
of forty (40) Accredited Training Organisations (ATO)
and ninety-one (91) Approved Centres. Fifty-nine (59)
of these Approved Centres in operation are secondarylevel schools and institutions participating in the Career
Advancement Programme.
One new ATO was established in the financial year
under review.
20
NATIONAL TRAINING SYSTEM
Heart Trust/NTA
The Vocational Training Development Institute (VTDI)
also conducted a ‘Train-the-Trainers’ workshop for a
total of seventeen (17) teachers from ten (10) schools.
21
The Technical Services Assistance Unit was
established to provide support for the 77
high schools and institutions participating in
the Seniors Schools Programme. During the
Financial Year 2011-2012, 11,567 participants
were enrolled in the Senior Schools Programme
with 3,676 students receiving certification from
City & Guilds and 102 from the National Council
on Technical Vocational Education and Training
(NCTVET).
Measuring Unit Cost
During the 2011-2012 financial year, the HEART
Trust/NTA developed and tested a Costing
Template for the purpose of computing the
unit cost of programmes being delivered/funded
by HEART. System-wide employment of this
methodology will be effected in the upcoming
financial year.
Qualifications Developed
Fifty (50) new qualifications were developed
during Fiscal Year 2011-12. Thirteen (13) or
approximately 26% of these were at Levels 4 & 5.
Additionally, forty seven (47) qualifications were
revised. 22
The Qualification and Assessment structure
supporting the Training System, has been
strengthened to support the TVET system
through the revised Assessment Process.
NCTVET has also completed and tested its Online Registration System for Assessments and has
implemented its Electronic Database Management
System for certification to support the Integrated
Training System.
A Draft of the Qualification Framework was
also developed and submitted to the Ministry of
Education for review. Information Communication Technology
HEART Trust/NTA expanded its Information
Communication Technology infrastructure to
improve efficiency and effectiveness in training
delivery. Distance Education initiatives were
extended to facilitate the delivery of higher level
training at a number of institutions, including
Stony Hill Academy, Kenilworth Academy,
Falmouth VTC, Junction VTC, Rockfort VTC and
Culloden VTC.
NATIONAL TRAINING SYSTEM
Labour Market Data Updated to Inform
Programme Alignment
The Trust invested
in comprehensive
research to inform
the introduction,
upgrading and
other adjustments
to the training
infrastructure
Heart Trust/NTA
The Trust invested in comprehensive research
to inform the introduction, upgrading and other
adjustments to the training infrastructure. A
Manpower Gap Analysis survey was completed
and the results matched against the Labour Market
data. This information is used to identify areas in
which the Trust may be over or under training.
A new statistical Reporting System was also
implemented system-wide, while sector matrices
for the nine Vision 2030 priority sectors
were developed and used to guide programme
development. Partnerships
The Organisation brokered several strategic
partnerships in fulfilment of its objective
of expanding opportunities for training and
certification of the workforce. Many of these
agreements allow HEART trainees to matriculate
into other institutions with ease. They also create
opportunities for the Trust to share its expertise
in the Competency Based Education and Training
(CBET) methodology with the instructors at
other institutions.
23
Government partners included the Ministry of
Education and the Ministry of Labour & Social
Security. The Trust also joined forces with
international entities such as the United Nations
Children’s Fund (UNICEF) and the Canadian
International Development Agency (CIDA).
Through the collaboration with SENAI Brazil, the
Portmore Academy will receive upgraded facilities.
The Trust worked with private sector entities
such as Diageo International through its Project
Tourism programme and the Jamaica Broilers
Group with whom HEART is seeking to expand
agricultural research. Agreements with educational
institutions such as the University of the West
Indies, the University of Technology, the Western
Hospitality Institute, Brown’s Town Community
College, Northern Caribbean University and the
Caribbean Examination Council (CXC) expand
the Integrated Training System and promulgate
the technical vocational qualifications such as the
NVQ-J and the CVQ. An agreement with City and
Guilds facilitated CAP students sitting external
examinations in Numeracy Levels 1 – 3 and Literacy
Levels 1 – 2.
Automotive Repair and Engineering Technology;
while Falmouth VTC and the Mico University
College partnered to offer a Diploma in Tour
Guiding. Graduates of this programme may choose
to matriculate into the Degree in Heritage Studies
at Mico.
Job Placement Services
More than 4,000 individuals were matched with
employment opportunities.
Regulatory Compliance
During the Financial Year ended March 2012,
the HEART Trust/NTA was compliant with the
requirements under the Public Bodies Management
and Accountability (PBMA) Act and the Government
of Jamaica (GOJ) Procurement Guidelines.
On Thursday, September 15, 2011 Caribbean
Institute of Technology (CIT) was rebranded
as the HEART College of Innovation and
Technology (HCIT).
CIT, the brainchild of the Hon. Phillip Paulwell,
Minister of Science, Technology, Energy and Mining,
was established in 1998 as a collaborative venture
among 3 countries and 6 organisations (Ministry of
Industry, Science & Commerce; HEART Trust/NTA;
Mona School of Business- UWI; Furman University,
USA; Indusa Inc. USA; International Development
Consortium, UK; and University of Hertfordshire,
UK), to fuel the growth of Jamaica’s software industry
by addressing the shortage of software developers and
programmers.
Cornwall Automotive Training Institute (CATI)
collaborated with the Montego Bay Community
College (MBCC) to offer the ASc Degree in
The rebranding of the institution was congruent with
HEART Trust/NTA’s mandate to focus on the provision
of higher level training and programmes through the
establishment of Workforce Colleges and TVET
Institutes. In keeping with the Workforce College
model, HCIT now offers three signature elements – a
Training-based Enterprise, an Internship Programme
and an Incubator Programme. The Training-based
Enterprise facilitates industry-based training by
providing trainees with hands-on experience in a live
business environment; the Internship Programme
provides experiential learning and the Incubator
Programme presents an opportunity for entrepreneurs
to establish and grow their businesses.
The HEART College of Innovation & Technology
is a partner of CISCO Systems, Sun, Oracle,
Microsoft and IBM. The College offers Certificate,
Diploma, Undergraduate and Post-Graduate Diploma
programmes in Networking, Network Security,
24
NATIONAL TRAINING SYSTEM
Heart Trust/NTA
Software Design and Development, Geographical
Information Systems (GIS), Gaming Technology,
Mobile Application Development, Robotic Technology
and Multimedia. The Institution also has an e-Learning
programme through which trainees may pursue
courses using web-based or mobile technology. The
training-based enterprise – INNOVEC, delivers a
complete range of technological services including
website development, customised software packages,
graphic and multimedia services.
Mr. Patrick Casserly, Ambassador/Special Envoy with
responsibility in the Ministry of Industry, Investment
and Commerce was the guest speaker at the launch
and having personal experience with the institution, he
acknowledged its capabilities. He offered HCIT a partnership opportunity with
the Branson Centre of Entrepreneurship for which
he is the Chairman. He assured Dr. Carolyn Hayle,
the Executive Director of HEART Trust/NTA that
together they would “push” the system and make HCIT
a success.
The Hon. Andrew Holness, then Minister of
Education, noted that the conversion of some of the
HEART institutes into colleges was part of a broader
Government strategy. He said that over time the
colleges will become stand-alone institutions that
would parallel the academic institutes and eventually
create technical universities. 25
HEART launches
TVET InsTitute
TVET Course Offerings Campuses
The Newport Campus is the main campus and
has broadened its programme offerings to Diploma and Associates Degree (Levels 3 & 4)
programmes, in the niche areas of Events Management, Culinary Management, Sous Chef, Domestic Electrical Installation, Lighting Operations
and Nursery Care, to meet the labour market
qualification demands.
The first in a series of Technical and Vocational Education and
Training (TVET) Institutes was launched with the emergence of
the Southwest TVET Institute at Newport in Manchester. This
Institute has two satellite campuses at Junction and Black River
and offers Levels III and IV programmes in areas such as Construction, Welding, Electrical Installation and Masonry among
others.
Students are exposed to an innovative TVET
system with each campus offering programmes
in specific niche areas.
Addressing the audience at the launch, Rev. the
Hon. Ronald Thwaites, Minister of Education,
said that technical and vocational training is paramount in developing a well-rounded workforce
with the capability to meet the demands of the
global job market. “The statistics tell us that
some 80 per cent of the employment opportunities in this generation and more in the next
generations to come will require technical and
vocational skills,” Mr. Thwaites said.
The Minister also reinforced the HEART Trust’s
mission to deliver quality programmes that will
combat less than favourable perceptions of technical and vocational education and training. “We
are recognising the significance of all aspects of
education, not just the classical variety that is
offered at traditional high schools. We are recognising that this world is changing, and so must
the system of education and training,” he said.
26
Black River Campus has strong programmes in
Business Services and Building Construction,
and is venturing into new and exciting areas of
Healthcare Services and Nutrition. They also
offer courses in Engineering Services and Furniture and Website Design.
The Institution has formed partnerships with
colleges, nurseries, early childhood learning centres, commercial businesses, hotels and convention centres in the environs in order to support
an authentic work-based component of training.
The Junction Campus in St. Elizabeth offerings
include Engineering Services, Furniture Design,
Agro-processing, Creative Arts and Website
Design.
Southwest TVET courses will provide enrollees
with hands-on practice, cutting edge and relevant training that integrates e-learning to ensure
that they gain mastery of their profession. All
Southwest TVET courses are created with
entrepreneurial elements and complemented
by on site business operations through a unique
business Incubator System.
Technical and Vocational training is
paramount in developing a well-rounded
work force with the capability to meet the
demands of the global job market
Guided by Industry experts, the programmes
at the Southwest TVET Institute are designed
to meet the labour demands of the Country,
while giving trainees the best chance of gaining
employment on completion of their training.
Executive Director, Dr. Carolyn Hayle, said the
programmes offered at all HEART institutions
are fashioned according to the demographics of
the respective regions and are aimed at providing economic opportunity and employment
within each area.
SouthWest TVET Institute
Heart Trust/NTA
27
Success Story
Bethan Whych
In 1993, new business school graduate Bethan Whych was
eager to start her career. Like many other young persons,
she was finding it difficult to secure employment in the
midst of the financial meltdown of the 1990’s. Unsure of
her next move, she took the advice of her neighbour’s
best friend to apply to the HEART Trust/NTA.
Armed with the required passport sized
photographs, Bethan and several of her school
mates made their way to the HEART Trust office
that was based at Torrington Bridge. She applied
to the School Leavers’ Training Opportunities
Programme (SL-TOP) for on the job training.
Her second interview with Ms Wilson taught her an unforgettable lesson. On entering Ms
Wilson’s office, she was asked “Who is here
today?” to which Bethan answered, “Miss
Whych”. Ms Wilson advised, “It’s Bethan Whych.
Let other persons call you Miss Whych.” Shortly after her interview, Bethan was placed
as a Receptionist/Telephone Operator at the
Jamaica Employers’ Federation ( JEF). Every
two months, over a one-year period, Ms Wilson
visited JEF to evaluate her. At the end of the
year, Ms Wilson advised that she was satisfied
with her performance.
Bethan has moved up the ranks at JEF and is
currently the Executive Assistant to the Chief
Executive Officer. In her role, she serves as the
main liaison between JEF and its members, event
sponsors and stakeholders. She is held in high
Heart Trust/NTA
esteem by the CEOs and Presidents at JEF with
whom she works.
Mrs. Brenda Cuthbert, Chief Executive Officer
of Jamaica Employers’ Association acknowledges
that Bethan has become a vital resource person
at JEF, with in-depth knowledge of the history
of the Organisation and the ability to forge
connections with key partners.
Bethan has been awarded Most Consistent
Employee in 1999, 2001 and 2002 and Employee
of the Year in 2006 and 2007. She is currently
pursuing a BSc in Business Administration at
the University College and is also the President
of Club JEF - a staff initiated social club
designed to bridge the profession and social
gap while enhancing the mind body and spirit of
employees.
Unendingly grateful for the opportunity that
HEART gave her, Bethan, does not hesitate to
recommend that others start their career at the
HEART Trust/NTA.
29
Awards
(Runaway Bay HEART Hotel)
Green Globe 21 – the first
educational institution in the
world to receive this international
environmental certification.
Twice received the prestigious Carl
Faberge Award – for Excellent Service
and Housekeeping.
Located in the picturesque Community of Cardiff Hall, St.
Ann, the Cardiff Hotel & Spa is an eco-friendly boutique
hotel.
Established in October 1986 as the Runaway
Bay HEART Academy, the hotel was designed
to provide training in hospitality and resort
skills and has earned an unequivocal reputation
of training most of the leading hospitality
entrepreneurs and culinary practitioners in the
island.
The rebranding exercise of the Runaway
HEART Hotel to The Cardiff Hotel & Spa
took place on Friday, March 30, 2012, during
a Cocktail Reception on the Hotel’s grounds.
The 56 room Cardiff Hotel & Spa is being
refurbished to ‘four star’ status and will have 12
individually designed suites. This rebranding has
repositioned the products and services of the
Hotel and is expected to change the perception
of the hotel as simply a ‘training’ hotel but one
that offers guests and The Cardiff Hotel & Spa
trainees a truly Jamaican experience.
The Cardiff Hotel & Spa implemented a special
competitive internship programme. This will
allow hospitality students across the island’s
tertiary training institutions to gain invaluable
work experience. The most outstanding of
these applicants will work alongside the staff of
The Cardiff Hotel and Spa for at least one year.
Minister of State in the Ministry of Tourism
and Entertainment, Hon. Damion Crawford
in his launch address lauded the staff for their
commitment to excellence. Crawford said
tourism is one of the engines of growth in
30
Two time awardee of the Caribbean
Tourism Organisation (CTO) Award
for for Sustainable Tourism.
Memberships
Jamaica and the role of The Cardiff Hotel &
Spa is to ensure that human capital is engaged
and adequately trained. • Jamaica Hotel & Tourist Association
Dr. Carolyn Hayle, Executive Director of the
HEART Trust/NTA, said The Cardiff Hotel
and Spa can be described as a “workforce
college”, aimed at capturing all components of
the tourism sector. She pointed out that the
internship programme at the facility will not
be restricted to HEART Trust/NTA trainees,
but will also facilitate small business operators
and students from other universities and
community colleges.
• JHTA – Intimate Small Hotels Net General Manager, Ms. Michelle Thame noted
that in addition to the enhanced services and
rooms, the hotel will be capitalising on the
culinary experience of its award winning chefs
and other staff. Ms Thame’s envisions The
Cardiff Hotel & Spa as the premier place to
dine on the North Coast in the near future.
The refurbishing process, construction and
furniture are all being facilitated by the
institutions who feature Construction courses
on their menu, including Portmore Academy
and Port Maria VTC. Soft furnishings at the
hotel are produced by Marcus Garvey Drivebased Garmex HEART Academy.
(JHTA)
work
• St. Ann Chamber of Commerce
Success Story
Dr. Phelue Anderson
From farm-hand to International Lecturer, he counts among the
first intake of students to enrol at the Ebony Park HEART Academy.
Now, he holds a Doctorate in Poultry Science from the Texas A & M
University. Dr. Phelue Anderson recalls growing up as part of a very
poor family in Bog Walk, St. Catherine. There was no electricity or
running water at home. He fell in love with Agriculture as a little boy
after obtaining a job on a nearby farm.
Heart Trust/NTA
31
Excellence and Innovation in the Training Awards Programme (EITAP)
Striving for Excellence
Success Story
Dr. Phelue Anderson
Despite the stigma attached to Farming and Agriculture, he was
determined to pursue his dream and in 1987, Phelue enrolled at
the all-boys Ebony Park HEART Academy. “I would not go home
on weekends or holidays because I was always sure of my 3 meals
per day, including my rice and peas on Sundays at Ebony Park”,
reminisces Dr. Anderson. He remained focused on his studies
and quickly earned a reputation as an outstanding student. He
got involved in extra-curricular activities such as the 4-H Club and
attended church in the community.
Armed with his Certificate in Agriculture, Phelue started his first
job with his alma mater as a Demonstrator for four years, assisting
in the management of the livestock unit and record keeping. He then
went on to work at Stony Hill Junior High School where he taught
Agricultural Science. While there, he was offered a scholarship by
the Dutch government to pursue a post graduate diploma in Dairy
Farm Management and Milk Processing in Holland. His love for
Ebony Park carried him back as an Animal Science Instructor. In
1999, Phelue migrated to Texas and enrolled at Prairie View A&M
University where he graduated with a Bachelor’s of Science followed
by a Master’s degree in Animal Science. He later read for his
Doctorate in Poultry Science from Texas A&M University.
Dr. Anderson is a Molecular Microbiologist at Texas Veterinary
Medical Diagnostic Laboratory Poultry Centre, Texas. His duties
include molecular testing of high consequence poultry diseases and
isolation and identification of poultry pathogens. He also worked as
a Graduate Assistant at Texas A&M University in the Poultry Science
Department, Prairie View A&M University-Cooperative Agricultural
Research Centre and as a Senior Research Assistant (R&D) at
Jamaica Broiler Group of Companies.
Continued
presented at numerous poultry science conferences in the USA and
Canada. The recipient of numerous academic honours and awards,
Dr. Anderson is a member of the Poultry Science Association,
World Poultry Science Association, and Minorities in Agriculture,
Natural Resources & Related Sciences. He believes that the four (4)
years spent at Ebony Park helped to shape him and his career.
Despite the stigma attached to
Farming and Agriculture, he was
determined to pursue his dream
and in 1987, Phelue enrolled at
the all-boys Ebony Park HEART
Academy.
“I would not go home on weekends
or holidays because I was always
sure of my 3 meals per day, including
my rice and peas on Sundays at
Ebony Park”,
His resume boasts several manuscripts published in the Journals of
Poultry Science and Foodborne Pathogens and Diseases. He has
32
SUCCESS STORY
Marvin Williams was the top ITC instructor in the Excellence and Innovation
in the Training Awards Programme (EITAP) for 2012. The competition
saw Williams inching his way to the top from approximately a hundred
(100) entrants from five (5) regions islandwide. The instructor of Related
Subjects at the Portmore HEART Academy in St. Catherine, wowed judges
with his innovative and creative use of technology in the subject areas he
teaches- Communication, Calculation, Information Technology (IT) and
Entrepreneurship.
Heart Trust/NTA
33
Excellence and Innovation in the Training Awards Programme (EITAP)
Striving for Excellence
(continued)
According to Williams, “Incorporating ITC in the classroom
is the only way forward as learners are now more exposed
to technology and are increasingly gravitating towards ITC
infused learning methods”.
His students are introduced to password protected blogs
in each subject area; creative blogs that allow students
to express themselves through literature; extensive
excel worksheets, timed online tests and downloadable
worksheets. Williams says everything he created had a selfdirected learning component, therefore, his students have no
excuses for being far behind even when they miss a class.
He however admits that he didn’t reinvent the wheel for
every IT programme used. “If it’s on the internet and
available for download, I will use it. I will tweak a programme
to ensure it is suitable for my students and their learning
patterns once a student has a problem, I go back to the
drawing board in upgrading or changing the programme
entirely”.
This infusion of ITC in his lessons has borne much fruit, as
students are now more inclined to learn and are producing
better results. “Each learning method has its place. I
combine several teaching styles and use a balanced dose
of technology to bring them to life, thus preparing my
students for the world of work, whether it’s as employees
or as entrepreneurs”, says Williams. “I tell my co-workers
that I believe the weakest student presents the strongest
opportunity for a teacher to improve his/her skill”, hesnoted.
For his creativity and innovation, Williams walked away
with a scholarship tenable at any institution of his choice, a
Titan Tablet, Dongle and the HEART Trust/NTA recognition
for Excellence. Kedeisha Ellis, Instructor of Business
Administration at Beechamville Vocational Training Centre
placed second while Front Office Instructor of Kenilworth
HEART Academy, Ann Russell copped third place award.
34
About the competition
The Excellence & Innovation Teaching Award Programme
(EITAP) is a rebranding and repositioning of the former
Instructor Quality Service Programme (IQSP), an annual
motivational, instructional staff development activity. The
EITAP focuses on excellence, creativity and innovation in
TVET and rewards innovative facilitation practices that
incorporate the integration of instructional technology
leading to enhanced learning.
In endorsing the programme, Mr Dermon Spence, National
Programmes Director posited, “EITAP will bring to the fore,
the wealth of talents and skills inherent in our lecturers and
instructors and impress on them the need to continuously
infuse, foster and maintain an environment of creativity and
innovation. This will ensure that the trainees leaving our
colleges and institutes are fully prepared to operate and
offer services at world class standards”.
The winners chosen this year are sub-category winners as
the competition has three main categories leading to the
Finals. These sub-category winners can be re-entered for the
year-end competition which will recognise the top instructor
for creativity and innovation in HEART Trust/NTA for the
Fiscal Year 2011-2013.
EITAP
Report
Audit Committee (continued from page 9 )
The audits completed were based on key risks in the Strategic Plan
and linked to major corporate objectives for the year as follows:
Strategic Objective
Audit plan linked areas
Organisational accountability and
efficiency measures improved
Audits spanning operations, policies and procedures, human resources,
Assets and Financial Management
Access to National Training System expanded
Monitoring of training data to detect patterns and exception;
Review of partnerships for training delivery
Technical Services expanded to strengthen
National TVET system
Informational Technology: Network Management, Business Continuity
Planning, Performance and Capacity Planning
The Audit Committee has seen improvement in the system of
internal control at the Trust over the period as evidenced from its
rating moving from 3.19 in 2010-2011 to a final overall score of 3.39.
The management responses to the audits were encouraging as they
sought to address the deficiencies identified and to implement the
recommendations made by the auditors.
Runaway Bay
25th Anniversary
The Runaway Bay HEART Hotel & Training
Institute celebrated 25 years in November
2011. This milestone was marked with a weeklong celebration of activities. Past and present
employees were recognised for their years of
service in making the institution a centre of
excellence in the Hospitality sector.
The Audit Committee remained committed to its mandate with
open lines of communication for discussion where required. For the
Financial Year 2011/2012, the Committee concluded that its mandated
functions were executed as required.
36
Audit Report
Heart Trust/NTA
3737
Financial Overview
39 Independent Auditors’ Report to the Board of Directors
41 Statement of comprehensive income
42 Statement of financial position
43 Statement of changes in financing
44 Statement of cash flows
45 Notes to the financial statements
Heart Trust/NTA
41
42
Financial Statements
Heart Trust/NTA
43
44
Financial Statements
Heart Trust/NTA
45
46
Financial Statements
Heart Trust/NTA
47
48
Financial Statements
Heart Trust/NTA
49
50
Financial Statements
Heart Trust/NTA
51
52
Financial Statements
Heart Trust/NTA
53
54
Financial Statements
Heart Trust/NTA
55
56
Financial Statements
Heart Trust/NTA
57
58
Financial Statements
Heart Trust/NTA
59
60
Financial Statements
Heart Trust/NTA
61
62
Financial Statements
Heart Trust/NTA
63
64
Financial Statements
Heart Trust/NTA
65
66
Financial Statements
Heart Trust/NTA
67
68
Financial Statements
Heart Trust/NTA
69
70
Financial Statements
Heart Trust/NTA
71
72
Financial Statements
Heart Trust/NTA
73
74
Financial Statements
Heart Trust/NTA
75
76
Financial Statements
Heart Trust/NTA
77
Our People
Executive Team
Carolyn Hayle, Ph.D.
Dermon Spence
Wayne Wesley, Ph.D.
Luz Johnson
Kevin Mullings
Colin Barnett
Ludlow Thompson
-
-
-
-
-
-
-
Executive Director
National Programmes Director
Chief Technical Director
Chief Information Officer
Senior Director, HEART Trust Fund
Senior Director, Human Resource & Administration
Senior Director, National Council on Technical and
Vocational Education and Training (NCTVET)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Information Research & Development (Acting)
Northern TVET Institute (Acting) *
Regional Programmes – NW Region
Compliance & Remittance
Regional Programmes – SE Region I
Corporate Secretary/Legal Counsel
SWTVET Institute
Projects & Partnerships
Examination & Material Development
Occupational Standards
North East TVET Institute *
Quality Assurance, NCTVET
Administration
HEART College of Beauty Services(Acting)
Regional Programmes – SW Region
Operational Planning
Quality Assurance, NPD
Information & Communication Technology (Acting)
Learning Management Services
Chief Internal Auditor
Vocational Training Development Institute
Business Development
Technical Services (Acting)
Buildings & Properties
Finance & Accounting
Quality Assurance – NCTVET (Acting)
HEART College of Beauty Services
Regional Programmes – Northern Region Human Resource Management
Marketing & Communications
Regional Programmes – SE Region II
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Marketing & Communications, HCIT
Quality Assurance
Purchasing (Acting)
Technical Development Manager
NPD Career Development Services – SE Region I
Entrepreneurial Skills Development
Enterprise Development
Human Resource Policies and Programmes
Workforce Solutions, SE Region II (Acting)
Quality Assurance (Acting)
Campus Manager,VTDI Mandeville
Community Training Intervention, SE Region II
Career Development Services
NPD Career Development Services – SE Region II
Community Training Intervention, SW Region
Human Resource Management Information System
Workforce Solutions, Northern Region
Quality Assurance
Educational Technology Management
Quality Assurance
Workforce Solutions, NW Region
DIRECTORS
Allison Birch
Althea Smikle-Martin
Arden Grant
Cora Ricketts
Cynthis Dewdney
Debbie Ann Robinson
Elain Holloway
Elizabeth Terry
Elvey Hamilton
Fitzroy Blake
Janet Dyer
Jennifer Walker
Joan Nicholas
Jodine Williams
Karen Gayle
Kenneth Morrison
Kerron Lindo
Leighton Marks
Linnette McLean
Malcolm Cameron
Marcia Rowe Amonde, Ph.D.
Mark Wallen
Marvia Morgan
Michael Hamilton
Nadine Roper Daley
Nicole Manning
Novlette Denton-Prince
Samuel Bowen
Sonia Lynch
Tiffany Johnson
Winston Fletcher
MANAGERS
Althea Samuels
Alton Lawrence
Barbara Vaughan
Beverly Clarke
Carol Nelson
Cheryll Stewart
Christene Folks-Gittens
Christine Edwards
Courtney Skyers
Donna Gaynor-Lyn Fatt
Donovan Jones
Elizabeth Danvers
Erica Williams
Francaine Barrett
Fredrica Falconer-Webster
Gail Durrant
Heather Dillon
Heather Gordon
Henry Gray
Ingrid Falconer
Jacqueline Lawson
Jacqueline Solomon-Wallder
Janice Harrison
Jerome Gardner
Judith Lewis
Kacia Hanson
Keisha Forrest-Meek
Kenrick Steele
Kevin A. Walker
Kevin Beale
Leecep Sterling
Marcia Huggins
Margaret Maragh
Marlene Colley
Merdina Callum
Merton Jones
Michael Campbell
Michelle Thame
Monica Porter Lewis
Natalie Ferreira Reid
Nicole Berry
Nursita Dunkley-Johnson
Odette Brown
Opal Lynch
Owen Laing
Patricia Johnson Small
Paulette Bookall
Paulette Shand
Samantha Robinson-Edwards
Sanjay Kumar Padmanabhan
Sean Hinds
Sharon Gordon
Sharon Graham
Sherrie Johnson
Simone Martin
Sonia Ingleton
Suzanne Scarlett Verlia Bogle
Wayne Batiste
Wessell Brissett
William Malabver
Yvette Bachelor
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Snr. Manager, WorldSkills Jamaica
Library Services
Snr. Manager, Employee Relations
Media Services
Programme Monitoring & Evaluation
Quality Assurance
Technical Services – ITC
Community Training Intervention, SE Region I
Community Training Intervention, Northern Region
Systems Development
Purchasing
Audit
Workforce Solutions, SE Region I
Corporate & Media Affairs (Acting)
NPD Career Development Services – NW Region
Community Training Intervention, SE Region I
General Manager, The Cardiff Hotel & Spa (Acting)
Learning Resources, Design & Development
Information/Promotion – NCTVET
Quality Assurance
Snr. Manager, Quality Assurance
Snr. Programmes Manager, NPD
Workforce Solutions, SW Region
Community Training Intervention, Northern Region
Programmes Manager – NPD
Community Training Intervention, SE Region II
Standards & Assessment (Acting)
Organizational Information & Records Management
Quality Assurance, ITC
Business Service
Administration & Support Service
Office Services (Acting)
Secretariat and Promotions
NPD Career Development Services
– Northern Region (Acting)
Human Resource
Safety & Security
Management Information Systems
Community Training Intervention, SW Region
Community Training Intervention, NW Region
Operations - ITC
Compliance & Remittance
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Garmex Academy
NTEI
JAGAS
Lluidas Vale VTC
HCIT
Seaford Town VTC
SW TVET Institute, Black River
Portmore Academy
Kenilworth
SW TVET Institute, Junction
Buff Bay VTC
Runaway Bay HEART Training Institute
(Acting)
Ebony Park Academy
Petersfield VTC
Beechamville VTC
Rockfort VTC
Above Rocks VTC
Culloden VTC (Acting)
Stony Hill Academy
Granville VTC
Old Harbour VTC
Breadnut Valley
Port Maria VTC (Acting)
Falmouth VTC
SW TVET Institute, Newport (Acting)
Cornwall Automotive Training Institute (CATI)
Learning for Earning Activity Programme (LEAP)
(Acting)
Boys’ Town VTC
INSTITUTION MANAGERS
Andrea Toussaint
Andrew Isaacs
Andrew Walters
Aston Spencer
Carlene Smith
Colin Hitchman
Delmarie Rowe Lewis
Denworth Finnikin
Dewayne Pryce
Dwayne Bent
Erica Brimm
George Coleman
Gladstone Barrett
Ivolyn Kirlew Dillon
Jennifer Tomlinson
Joan Findley
Kerry-Ann Duhaney Palmer
Kimona Hudson
Muffat Townsend
Olga James
Philadolph Griffiths
Robert Green
Robert Lindsay
Shorna Myrie
Taayo Murray
Vent Brown
Veronica Dwyer
Yvonne Beckford Hewitt
* Institutions to be launched in FY 2012-2013
78
Financial Statements
Heart Trust/NTA
79
Where we Are
Corporate Offices
6B Oxford Road, Kingston 5
Telephone: (876) 929-3410, 960-7635-6
Fax: (876) 929-0849
National Council on Technical
Vocational Education and Training
Gordon Town Road, Kingston 7
Telephone: (876) 977-1700
Fax: (876) 977-1707
Regional Offices
South-Eastern Regional Office I
7 Ripon Road
Kingston 5
Telephone: (876) 968-4419, 968-4441
Fax: (876) 907-4337
South-Eastern Regional Office II
203 Windward Road
Kingston 2
Telephone: (876) 928-1391-3, 928-1301-2
Fax: (876) 759-3582
North-Eastern Regional Office
45 Main Street, St. Ann’s Bay
St. Ann
Telephone: (876) 972-0226, 972-1232
Fax: (876) 972-1382
North-Western Regional Office
11 Dome Street
St. James
Telephone: (876)952-4967, 979-2974
Fax: 952-0321
Regional Sub Offices
Spanish Town
Shop 1, 32 Brunswick Street
Spanish Town, St. Catherine
Telephone: (876) 943-9817
Fax: (876) 907-4337
Santa Cruz
Shops 7-10 Business Centre
Institution Drive, Santa Cruz
St. Elizabeth
Telephone: (876) 966-9710
Savanna-la-mar
6 Rose Street, Williams Plaza
Westmoreland
Telephone: (876) 955-2928, 918-0886
Morant Bay
14 Queens Street, St. Thomas
Telephone: (876) 703-6456, 982-1215
May Pen
22A Manchester Avenue
South-Western Regional Office
Shops 1 & 2, Lot 18 Caledonia Mall
Mandeville, Manchester
Telephone: (876) 962-0543, 962-3393
Fax: (876) 962-3888
80
May Pen, Clarendon
Telephone: (876) 986-6172, 902-8601
Fax: (876) 902-5523
Where we are