Communication Josh Lopez- Hawaii HOSA Vice President

Transcription

Communication Josh Lopez- Hawaii HOSA Vice President
Communication
Josh Lopez- Hawaii HOSA Vice President
Communication
 1st Impressions
 Tips for Effective Communication
 Listening Modes
1st Impressions
 G ________ using your (_______),(_______), and (_______)
 N ______ always use your (_______) and (_______)
 A ______ use your (_______), (_______) or (_______) to give
you (_______)
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your (_______),(_______), and (_______)
 N ______ always use your (_______) and (_______)
 A ______ use your (_______), (_______) or (_______) to give
you (_______)
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ______ always use your (_______) and (_______)
 A ______ use your (_______), (_______) or (_______) to give
you (_______)
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ame - always use your (_______) and (_______)
 A ______ use your (_______), (_______) or (_______) to give
you (_______)
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ame - always use your first and last
 A ______ use your (_______), (_______) or (_______) to give
you (_______)
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ame - always use your first and last
 A ssociation - use your (_______), (_______) or (_______) to
give you (_______)
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ame - always use your first and last
 A ssociation - use your HOSA, Degree, or experience to
give you credibility.
 P ______ or (_______). It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ame - always use your first and last
 A ssociation - use your HOSA, Degree, or experience to
give you credibility.
 P urpose or position - It lets people understand
your(_______(s) for asking for their (_______) & it projects
(_______)
1st Impressions
 G reet using your handshake, eye contact, and nod.
 N ame - always use your first and last
 A ssociation - use your HOSA, Degree, or experience to
give you credibility.
 P urpose or position - It lets people understand your
reason(s) for asking for their time & it projects
professionalism.
Tips for Effective Communication
 Remain Self-Aware of Non-Verbal and Verbal
 Look, Act, and BE Interested
 See Things From Other People’s Perspectives
Remain Self-Aware of Non-Verbal and
Verbal Actions
 Tone
 Volume
 Body Language
 Facial Expression
 Posture
Look, Act and BE Interested
 Posture
 Engaged
 Responsiveness
See Things from Other People’s
Perspectives
 Be open minded
 Understand other perspectives
 It allows you to be more knowledgeable and make better
decisions
Listening Modes
 Competitive
 Passive
 Active
Listening
Princess Lynne DeDios- Hawaii HOSA State Recording Secretary
Listening
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Building trust
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Engagement
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Keeping the conversation intriguing
Building Trust
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Important:
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Builds credibility
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With credibility = People listen
How do we Build Trust?
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Active engagement with your specific group of interest
• Ex. HOSA officers engage with HOSA members
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Engage through
• Winter socials/social events
• Leadership workshop
• State conference
• Executive meetings
• Facebook
• HOSA Website
Engagement through Listening
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Importance
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Shows targeted audience
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You are actively paying attention
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You are interested
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You appreciate their time
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You are learning
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You care
Showing you are Engaged in the
Conversation
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Eye contact
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Nod your head
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Body posture
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Sit up straight
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Respond and make comments
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Ask questions
How to Keep the Conversation
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Ask questions about themselves
•
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Ask open ended questions
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Favorite person to talk about is themselves
No yes or no answers
Sharing ideas during a conversation
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Do not use “BUT”, use and instead.
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Makes the other person feel bad about their idea
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When you say “but” you suggest there is something wrong with the
idea.
Leaders Know How to Work in
Teams
Feije Lopez- Hawaii HOSA Corresponding Secretary
What is Teamwork?
Teamwork Is…
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The process of working collaboratively with a group of people
to achieve a goal.
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Success is not measured by what is “won,” but the amount of
effort made.
Why is Teamwork Important?
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Goals are reached efficiently
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Combination of ideas, skills, leadership of everyone
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Creates bonds within the group
Ten Qualities of a Team
Player
Demonstrates reliability
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Does their fair share to work hard and complete the tasks at
hand
•
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Completes responsibilities by the given deadline
Helps others in need
Communicates Constructively
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Expresses thoughts and ideas clearly, but respectfully, for
others on the team
Listens Actively
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Learns to understand and consider ideas of others
•
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Asks questions
Gives input
Functions as an Active
Participant
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Engages in the work of the team to make contributions
Shares Openly and Willingly
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Takes the initiative to keep other team members informed
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Shares information, knowledge, and experience
Problem-Solver
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Works with others to overcome obstacles with critical
thinking
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Be a critical thinker!
Exhibits Flexibility
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Adapts to changing situations and circumstances
Shows Commitment to the Team
•
Makes an effort to contribute to the team and the team’s
work
Has Perseverance
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Continues to strive to do their best despite difficulties
Positive Attitude
•
Has a good outlook on the team’s success to get the job
done!
Flock of Geese
Football
Hawaii HOSA Scavenger
Hunt!
Jessica Kim- Hawaii HOSA President-Elect
Who: All Leadership Teams
When: 10:00-11:00
Where: Kapiolani Community College Farmers’
Market
Objectives:
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To complete as many tasks as you can within the time given
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Six riddles and one final challenge
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If time runs out, everyone must report back to room.
Team Member
Responsibilities
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Team Leader • Riddle Keeper
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Operator (1-2) • Navigator
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Picture Taker
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Timekeeper
**EXCHANGE CONTACT INFO!
Places (Navigator)
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Mission Control: Entrance of the Farmers’ Market
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Mission Area: Farmers’ Market
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Do NOT stray away from mission area! Keep within the
boundaries of the market!
Means of Communication (Riddle Keeper and
Operator)
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Written: Paper Riddles
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Mission Control: Entrance of the Farmers’ Market
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Four State Officers will collect answers, give out hints, and
pass out riddles.
Mission Control Numbers (Riddle
Keeper/Hints)
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Team 1
•
•
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Team 3
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Shane 808-264-6404
Brysen 808-341-3478
Team 6
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Fejie 808-218-4034
Team 5
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Josh
•
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Team 4
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Josh 808-230-7954
Team2
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Jessica 949-257-8502
Team 7
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Jessica
Riddles (Riddle Keeper)
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Six riddles + Final challenge
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Open riddle envelopes in order (1-8)
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Do not lose your riddles!
•
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If lost, your riddle will have to be verbally given to you via
phone.
ONE RIDDLE AT A TIME!
Riddles Order
 Team 1: 123456
 Team 2: 654321
 Team 3: 542613
 Team 4: 435261
 Team 5: 361542
 Team 6: 216534
 Team 7: 324165
Asking for Hints
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Contact mission control number
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Call
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“Our riddle states: ___________.”
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“Can you give us a hint?”
Point System
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The more you complete, the more points you get.
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•
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Completed tasks = +points
Asking for hints = –points
Team with the highest amount of points will win the
scavenger hunt!
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It’s not about who’s the fastest, but who has the most points.
Skipping a Riddle
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Call to say that you want to skip your riddle.
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No points will be given.
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You will not be able to answer the riddle once you skip it.
When You Solve Your Riddle
•
Travel back to Mission Control to report your answer to the
riddle.
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Mission control will either approve or deny your answer.
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Once your answer is approved, you may move on to your
next riddle.
The Final Challenge
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When all riddles are completed, return to mission control.
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A state officer will give you the clue to your final challenge.
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LISTEN to the directions carefully.
Healthy Tips for Great Teamwork
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Stay together!
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Don’t run! Be respectful of the market-goers
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Don’t exclude team members – everyone in a team is
important because everyone is a LEADER!!!
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Have fun!
Professionalism
Jameson Casinas- Hawaii HOSA State President
Shane Naeole- Hawaii HOSA State Secondary Representative
Presentation is Key!
• Did I dress appropriately for this occasion?
• Do I look pressed, polished, and professional?
• Are the accessories too much?
• Do I portray the correct body language?
• Language: Street vs. Business
Introductions Like a Leader
• Eye contact
• Double-pump handshake
• Make sure your nametag is on the left
• Speak with confidence
• Say your name, position, and organization
• Smile: best accessory to have
Time Management
• When you’re early, you’re ON TIME.
• When you’re on time, you’re LATE.
• When you’re late, you’re LEFT BEHIND.
Time Management (con’t.)
• Understand the assignment.
• Know the deadline.
• Set small deadlines.
• Set priorities.
• Complete certain tasks till done.
Advocacy and
Impromptu
Brysen Pasion- Hawaii HOSA State Treasurer
What is HOSA?
HOSA Facts
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Develops vocational knowledge and leadership skills
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CTSO- Career and Technical Student Organization
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Student-led organization
9th Hawaii HOSA State Leadership Conference
•
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Largest organization to do so
Over 1,200 members
37th HOSA National Leadership Conference
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Over 150,000 members
Why Learn to Advocate?
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Student-led
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Informal scenarios
Impromptu
Questions
Impromptu
Question 1
You get a set of minions for a week.
What do you do?
Impromptu
Question 2
How do you feel about Wednesdays?
Impromptu
Question 3
One of your friends travels to Hawaii
for the very first time. What would
you tell him/her?
Impromptu Tips
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Confident
•
•
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Volume
Body language
Relax
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Pause
Impromptu Tips
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P.R.E.P.
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P- Point
R- Reason
E- Example
P- Point
Example: What is HOSA?
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•
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P- HOSA is an organization that builds leadership.
R- There are chapter, state, and national officer positions.
E- Through the elections, I’ve learned how to speak in front of an
audience.
P- HOSA develops leadership skills in its members.
Impromptu Activity
Impromptu Activity
1.
Everyone knows there are two types of people in this world. What are they?
2.
Some people never grow up, while others grow up too quickly. In your opinion, when
does a teenager become an adult?
3.
Teachers always ask students to reflect on their own lives. Today, imagine living a day in
your teacher’s shoes.
4.
Sometimes, life gives you choices. Do you want a rewind button or a pause button for
your life?
5.
You see someone about to commit suicide. What reasons to live would you tell that
person?
6.
Next year, Hawaii will increase the amount of instructional minutes in schools around
the state. With all this extra class time, what are some things that schools currently don’t
teach but really should?
7.
Your group is forced to take part in this year’s Hunger Games. Who will win?