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PARAMEDIC
PROGRAM
COURSE CATALOG
2013 - 2014
EMERGENCY
TRAINING
ASSOCIATES
Volume 3
EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
TABLE OF CONTENTS
Welcome.......................................................................................................................Page 2
Disclosure……………………………………………………………………………………………3
Disclaimer……………………………………………………………………………………………3
Mission & Values……………………………………………………………………………………3
Accreditation…………………………………………………………………………………………4
Contact Information…………………………………………………………………………………5
Facilities………………………………………………………………………………………………6
Academic Calendar…………………………………………………………………………………7
Course Descriptions…………………………………………………………………………….8-13
Paramedic Program Policies………………………………………………………………….14-34
FORMS:
Enrollment Application
Background Check Consent Form
Authorization to Release Student Information Form
Request for Credit by Examination
Immunization Record Form
Cancellation/Withdrawal Request Form
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
Congratulations on your decision to continue your education in Pre-hospital Emergency
Medicine at the Paramedic level. We will strive hard to give you the best possible class
environment and learning experience that we can!
I am a firm believer that we can accomplish anything that we set our minds to. I must
stress to you, however, that as with any other course, you will get out of this class exactly
what you put into it. It is up to each of you to be successful. It is up to each of you to give
your best. What does this mean? It means, be responsible for your destiny!
All of us at Emergency Training Associates, Inc. are facilitators for your learning. That does
not mean that we are going to do your work for you! We cannot teach you common sense.
That is something that has to come from within you. It has been said that Emergency
Medicine is 90% common sense, 5% equipment, and 5% education. I agree with that
assessment.
Good Luck – Work Hard – Be Responsible – Use your common sense and you will be
successful!
Cordially,
Dennis A. Ehrichs
Program Director
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
DISCLOSURE
Emergency Training Associates, Inc. is licensed as a Private Career School with the
Minnesota Office of Higher Education pursuant to Minnesota Statutes, sections 141.21 to
141.32. Licensure is not an endorsement of the institution. Credits earned at the institution
may not transfer to all other institutions.
DISCLAIMER
Emergency Training Associates reserves the right to make changes to curriculum, rules,
and fees whenever such changes are deemed necessary. Catalogs are usually prepared
by staff for the purpose of furnishing prospective students with information about the
school. Information contained in this catalog is subject to change without notice and may
not be regarded in the same nature of binding obligations on the school and the State.
MISSION
We believe that each person in the areas we serve deserves quality emergency care.
Emergency Training Associates, Inc. strives to train high quality paramedics that are critical
to the health care system. It is our commitment to provide quality instruction and service,
consistent with the highest standards of education. We strive to honor this commitment by
providing profession, pertinent, accurate, and cost effective education.
VALUES
Emergency Training Associates, Inc. believes that people are our most valuable resource.
Therefore, we also believe that:
 Treating people with dignity is essential to harmonious relationships.
 A person’s individual measure of success cannot be attained without belief in
their own abilities.
 All people can contribute to society.
 Values are the foundation of individual choices.
 Trust cannot exist without honesty.
 Sharing enhances effectiveness.
 Individual quality of life is a balance between work and leisure.
 Learning is a continuous process throughout life.
 Excellence grows from measured quality.
 Success cannot be attained without risk.
 Adapting to change is essential to survival.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
ACCREDITATION
ETA and the Greater Minnesota Paramedic Consortium has been delivering high quality
EMS training courses since our founding in 1993.
Accredited by the Commission on Accreditation of Allied Health Programs (CAAHEP), 1361
Park St, Clearwater, FL 33756, Ph: 727-210-2350, Fax: 727-210-2354
Accredited by the Committee on Accreditation of Education Programs for the EMS
Professions (CoAEMSP), 4101 W Green Oaks Blvd, Arlington, TX 76016, Ph: 817-3300080, Fax: 817-330-0089
Licensed by the Minnesota Emergency Medical Services Regulatory Board (MNEMSRB),
2829 University Ave SE, Suite 310, Minneapolis, MN 55414-3250, Ph: 651-201-2800, 800747-2011, Fax: 651-201-2812
Recognized by the National Registry of EMT as an authorized training institution, 6610
Busch Blvd, PO Box 29233, Columbus, OH 43229, Ph: 614-888-4484, Fax: 614-888-8920
This course has been approved by and is taught in accordance with:
National Registry of Emergency Medical Technicians
United States Department of Transportation
Minnesota EMS Regulatory Board (MNEMSRB)
State of ND – Division of EMS.
After successful completion of this course, the student will be eligible for the National
Registry’s Practical and CAT examinations. Upon passing these examinations, the student
will be qualified for employment as an entry level paramedic.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
CONTACT INFORMATION
PRESIDENT
Bjorn Ringdahl
VICE PRESIDENT
Tollef Ringdahl
EMS PROGRAM DIRECTOR
Denny Ehrichs
Office: 218-998-2739
Cell: 218-849-4400
Email: [email protected]
EMS PROGRAM COORDINATOR
Vicki Berreth
Office: 701-251-2273
Cell: 701-226-0120
Email: [email protected]
EMS PROGRAM CO-DIRECTOR
MARKETING DIRECTOR
Randy Fischer
Office: 218-736-2819
Cell: 218-731-8216
Email: [email protected]
PROGRAM MEDICAL DIRECTORS
Steve Davis, MD
Philip Jystad, MD
CLINICAL COORDINATOR
FINANCIAL AID DIRECTOR
RECRUITER/SOLICITOR
Carol Krump
Cell:
701-640-0262*
Home: 218-557-9224
*Try cell # first
Email: [email protected]
INSTRUCTORS
Alfredo Altimirano, PA
Dr. Davis
Vicki Berreth
Dennis Ehrichs
Randy Fischer
Bjorn Ringdahl
Matt VanGrinsven
Dr. Jystad
FERGUS FALLS OFFICE MANAGER
HUMAN RIGHTS OFFICER
Cindy Ehrichs
Office: 218-998-2739
Email: [email protected]
JAMESTOWN OFFICE MANAGER
Nancy Miller
Office: 701-251-2273
Email: [email protected]
MN OFFICE OF HIGHER EDUCATION
1450 Energy Park Dr, Suite 350
St. Paul, MN 55108-5227
Phone: 651-642-0567
Toll Free: 800-657-3866
Fax: 651-642-0675
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
FACILITIES
FERGUS FALLS CAMPUS:
The Fergus Falls Campus is located at 214 E Junius Ave., Fergus Falls, Minnesota. The
classroom is in the back section of Ringdahl Ambulance Service, Inc. The classroom has
seating for up to 30 students, ITV capabilities, and wireless internet access.
JAMESTOWN CAMPUS:
The Jamestown Campus is located at 502 1st Ave. S., Jamestown, North Dakota. The
classroom is in the upper level of Ringdahl Ambulance Service, Inc. – Jamestown Area
Ambulance Service. The classroom has seating for up to 20 students, ITV capabilities, and
wireless internet access.
MORRIS CAMPUS:
The Morris Campus is located at 209 S. Hwy. 9, Morris, Minnesota. The training facility is a
1000 square foot training room with two lab stations, ITV capabilities, and wireless internet
access.
BEMIDJI CAMPUS:
The Bemidji Campus is located at Clearwater County Hospital, 203 4th St NW, Bagley, MN.
The training facility has two training rooms, has seating for up to 20 students, ITV
capabilities, and wireless internet access.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
ACADEMIC CALENDAR
January 16, 2013
March 31, 2013
April 10, 2013
May 12, 2013
May 27, 2013
June 16
July 3, 2013
July 4, 2013
July 10, 2013
September 2, 2013
September 21, 2013
November 27, 2013
November 28, 2013
December 25, 2013
January 1, 2014
January 19, 2014
January 22, 2014
First Day of Class
Easter
End of 1st Quarter
Mother’s Day
Memorial Day
Father’s Day
No class
Independence Day
End of 2nd Quarter
Labor Day
End of 3rd Quarter
No Class
Thanksgiving
Christmas – No Class
New Year’s Day – No Class
Final Course Written Exam
Final Course Practical Exam
End of 4th Quarter
NOTE: These dates are subject to change with notification going out to all students.
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EMERGENCY TRAINING ASSOCIATES
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COURSE DESCRIPTION
EMS 101- Preparatory (16 Hours – 1 Credit)
EMS Systems / Roles and Responsibilities
Well Being of the Paramedic
Injury and Illness Prevention
Medical & Legal Issues/Ethics
This is the first course leading towards certification as an EMT-Paramedic. This course
provides the learner with an understanding of his/her roles and responsibilities within the
EMS system, and how these roles and responsibilities differ from other levels of providers.
The paramedic student will come to understand the value and importance of personal
wellness in EMS and serve as a healthy role model for peers. The paramedic student will
learn to integrate the implementation of primary injury prevention activities as an effective
way to reduce death, disabilities and healthcare costs. This course provides the learner
with an understanding of the role that ethics plays in decision making and the medical and
legal issues surrounding EMS.
EMS 102 – Terminology (16 hours – 1 Credit)
This course covers prefixes, suffixes, and roots used to compose medical terms. The
student learns to spell, pronounce, define, analyze, and formulate terminology related to
body structure, disease, diagnosis, and treatment. Medical abbreviations are also included.
EMS 103 - Anatomy & Pathophysiology (64 Hours – 4 Credits)
This course will prepare the paramedic student to apply the general concepts of anatomy
and physiology and pathophysiology for the assessment and management of patients
suffering from illness or injury.
EMS 104 – Pharmacology (32 Hours – 2 Credits)
This course is comprised of five sections and covers basic drug information, the action of
drugs, weights and measures, administration of drugs and techniques of their
administration. This course provides the learner with hands on in the administration of oral,
subcutaneous, intramuscular and I.V. medications and their dose calculation and prepares
them for clinical experience in which medications are administered to patients in the
hospital and in the field.
EMS 105—Venous Access and Medication Administration (16 Hours – 1 Credit)
This course will present to the learner safe and precise access to venous circulation for
fluid resuscitation and the administration of medication.
EMS 106 (32 Hours - 2 Credits)
Patient Assessment
Therapeutic Communication
Life Span Development
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EMERGENCY TRAINING ASSOCIATES
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This course is designed to instruct the learner on using appropriate techniques to obtain a
medical history from a patient. Paramedic students will learn how to integrate the principles
of history taking and techniques of physical exam to perform a patient assessment. The
paramedic student will also learn the accepted format for dissemination of patient
information in verbal form, either in person or over the radio. In addition, the learner will be
instructed in how to effectively document the essential elements of patient assessment,
care and transport. This course instructs the learner to integrate the principles of
therapeutic communication to effectively communicate with any patient while providing
care. The student will learn to integrate the physiological, psychological, and sociological
changes throughout human development with assessment and communication strategies
for patients of all ages.
EMS 107—Airway Management & Ventilation
(32 Hours – 2 Credits)
Airway/Respiratory Systems A & P
Pathology Of Airway Obstruction
Respiratory Pharmacology
Assessment & Management
This course is designed to instruct the paramedic student on techniques used to establish
and maintain a patent airway, as well as oxygenate and ventilate the patient.
EMS 108—Medical I:Pulmonary and Respiratory Emergencies (16 Hours – 1 Credit)
Respiratory Anatomy & Physiology
Clinical Consequence of Pathological Change
Respiratory Disease Assessment & Management
This course will instruct the paramedic student to integrate pathophysiological principles
and assessment findings to formulate a field impression and implement the treatment plan
for the patient with respiratory problems.
EMS 109—Medical II – Cardiology (64 Hours – 4 Credits)
Cardiovascular Anatomy and Physiology
Clinical Consequences of Pathological Change
Cardiovascular Assessment
Interventions in the Management of Cardiovascular Disease
ECG Monitoring
Cardiac Arrhythmias
Advanced Cardiac Life Support
This course is designed to instruct the paramedic student to integrate pathophysiological
principles and assessment findings to formulate a field impression and implement the
treatment plan for the patient with cardiovascular disease.
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PARAMEDIC PROGRAM
EMS 110—Medical III—Medical Emergencies (48 Hours – 3 Credits)
Neurology
Endocrinology
Allergies / Anaphylaxis
Gastroenterology
Renal / Urology
Toxicology
This course is designed to instruct the paramedic student to integrate pathophysiological
principles and assessment findings to formulate a field impression and implement a
treatment plan for the patient with neurological problems, endocrine problems, allergies and
anaphylactic reactions, gastroenterological and urologic problems, and toxic exposure.
EMS 111—Medical IV—Medical Emergencies (32 Hours – 2 Credits)
Hematology
Environmental Conditions
Infections and Communicable Diseases
Behavioral / Psychiatric Disorders
This course instructs the paramedic student to integrate the pathophysiological principles of
the hematopoietic system, to formulate a field impression and implement a treatment plan
for the patient with hematologic crisis. The student will learn to do the same for those
patients with an environmentally induced or exacerbated medical or traumatic condition,
and also for the patient with infectious and communicable diseases. This course will
instruct the paramedic student to describe and demonstrate safe, empathetic competence
in caring for patients with behavioral emergencies.
EMS 112—Medical V—Obstetrics/Gynecology/Neonatology/Pediatrics (48 hours – 3
credits)
This course will instruct the paramedic student to apply an understanding of the anatomy
and physiology of the female reproductive system to the assessment and management of a
patient experiencing normal or abnormal labor and gynecological emergencies. This course
will instruct the paramedic student to integrate the pathophysiological principles and
assessment findings to formulate a field impression and implement a treatment plan for the
neonatal and pediatric patient in distress.
EMS 113—Trauma (48 Hours – 3 Credits)
This course will instruct the paramedic student to integrate the principles of kinematics to
enhance the patient assessment and predict the likelihood of injuries based on patient’s
mechanism of injury. The learner will be able to integrate the pathophysiological principles
and assessment findings to formulate a field impression and implement a treatment plan for
the patient with the following presentations:
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
Hemorrhage and Shock
Head & facial Trauma
Abdominal Trauma
Soft tissue trauma
Spinal Trauma
Musculoskeletal Trauma
Burns
Thoracic Trauma
EMS 114—Special Populations (16 Hours – 1 Credit)
Geriatrics
Abuse and Assault
Patients with Special Challenges
Acute Interventions for the Chronic Care Patient
This course will instruct the paramedic student to integrate the pathophysiological principles
and the assessment findings to formulate a field impression and implement a treatment
plan for the geriatric patient, the patient who has sustained abuse or assault, for diverse
patients and those who face physical, mental, emotional, social and financial changes, and
those patients who are in a deteriorating condition or who are chronically ill.
EMS 115—Operations
(16 Hours – 1 Credit)
Ambulance Operations
Medical Incident Command
Rescue Awareness and Operations
Hazardous Materials Incidents
Crime Scene Awareness
This course will instruct the paramedic student on the standards and guidelines that help
ensure safe and effective ground and air medical transport. The student will learn to
integrate the principles of general incident management and multiple incident management
techniques in order to function effectively at major incidents. The student will learn to
integrate the principles of rescue awareness and operations to safely rescue a patient from
water, hazardous atmospheres, trenches, highways, and hazardous terrain. During this
course the student will learn to evaluate hazardous materials emergencies, call for
appropriate resources, and work in a cold zone. The student will also learn to have an
awareness of the human hazard of crime and violence and the safe operations at crime
scenes and other emergencies.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
EMS 116—Assessment based Management (16 Hours – 1 Credit)
This course will assist the paramedic student in integrating the principles of assessment
based management to perform an appropriate assessment and implement the
management plan for patients with common complaints.
EMS 117—Advanced Cardiac Life Support (ACLS) (16 Hours – 1 Credit)
This course will be a certification course in ACLS, following American Heart Association
guidelines for Emergency Cardiac Care.
EMS 118—Prehospital Trauma Life Support (PHTLS) (16 Hours – 1 Credit)
This will be a certification course in PHTLS, following the guidelines and PHTLS criteria.
EMS 119—Medical Lab—Advanced Medical Simulation Lab (16 Hours – 1 Credit)
This course will simulate Medical Patient encounters for the student in a realistic
ambulance setting. The student will be tested on a variety of simulated medical patients
and will be required to address not only the patients presenting condition(s) and treatment
but to include the management of the scene, family, bystanders and hospital personnel.
EMS 120—Pediatric Advanced Life Support (PALS) (16 Hours – 1 Credit)
This course will be a certification course in PALS following American Heart Association
guidelines for Pediatric Emergency Cardiac Care.
Field Internship Labs
Field Internship labs are designed to assist the student in applying the didactic knowledge
and skills learned in the classroom in the field setting. It is through this process that the
student will become proficient in the skills necessary to become a competent field
paramedic.
EMS 121—ALS Ambulance (470 hours – 13 credits)
The student will do internships on Advanced Life Support ambulances. The student will be
under the guidance of preceptors. Students will not be allowed to participate above their
level of training in the classroom, and will be at the discretion of the preceptors. Students
must complete minimum competencies in this setting.
Hospital Clinical Labs
EMS 122—OB, Pediatrics, Psychiatric (72 Hours – 2 Credits)
The student will be at a hospital in OB for 10 hours, Pediatric unit for 10 hours and a
psychiatric unit. The student will observe or participate when asked by the preceptors. The
student must complete minimum competencies in this setting.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
EMS 123—OR, Anesthesia (36 Hours – 1 Credit)
The student will be in the operating room under the direct supervision of the
anesthesiologist or the CRNA. The student needs to perform endotracheal intubations on
patients in the OR. The student must complete minimum competencies in this setting.
EMS 124—Emergency Department (72 Hours – 2 Credits)
The student will be at the emergency department of affiliate hospitals under the direct
supervision of a Paramedic, Nurse or Physician preceptor. The student will participate at
the discretion of the preceptors and hospital staff. The students must complete minimum
competencies in this setting.
576 classroom hours = 36 credits (16 hours per credit)
650 clinical hours = 18 credits (36 hours per credit)
Total Credits = 54
Total Hours = 1226
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
PROGRAM POLICIES
Students in the Paramedic Program are being trained as Pre-Hospital Medical
Professionals. With that in mind, students will conduct themselves in class and
clinicals in a manner that is keeping with the profession.
NON-DISCRIMINATION POLICY
It is the policy of ETA to comply with federal and state law prohibiting discrimination and all
requirements imposed by or pursuant to regulations issued thereto, the end that no person
shall on the grounds of race, color, national origin, creed, religion, sex, marital status,
status with regard to public assistance, age or disability be excluded from participation in,
be denied the benefits of, or be otherwise subjected to discrimination under any course
program or in employment, or recruitment consideration or selection, therefore, whether
full-time or part-time under any course program or activity operated by Emergency Training
Associates, Inc.
AFFIRMATIVE ACTION POLICY
Emergency Training Associates, Inc. practices affirmative action in the admissions criteria,
employment practices and program content of all its courses.
AMERICANS WITH DISABILITIES ACT POLICY
Emergency Training Associates, Inc. will follow the guidelines and recommendations of the
National Registry of Emergency Medical Technicians as it applies to Americans with
Disabilities Act, Exam Accommodations and Disability Policy.
At the first day of class, students will be provided a copy of the National Registry’s job
description of EMT at the appropriate level, and will be required to sign a statement
indicating that they have no conditions which would preclude them from safely and
effectively performing the duties and functions of that level of EMT.
The instructor shall inquire if there are students who may request accommodations for
disabilities. Such students should speak privately with the instructor. If student requests
accommodations, the instructor shall refer or advise the individual to contact the State EMS
Office directly to assure a consistent approach to the application of appropriate
accommodation policies. ETA will follow all recommendations of the State EMS Office.
DATA PRIVACY (FERPA)
Emergency Training Associates, Inc. complies with the Family Education Rights and
Privacy Act in regard to student records. Requests for information on past or present
students will be accomplished by a release form signed by the student or by the
parent/guardian if the student is less than 18 years of age. The request will indicate the
purpose and provide signed permission to release specific types of information contained in
a student’s record.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
Students may obtain a personal transcript any time upon request to the Corporate Office.
No one outside the corporation may obtain data regarding a student’s performance or
attendance unless the student so authorizes in writing.
CONFIDENTIALITY
CONFIDENTIALITY IS MANDATORY! All students will be required to sign a
Confidentiality Agreement.
ETA has a legal and ethical responsibility to respect and protect the privacy rights of
patients, employees, volunteers, medical staff, third parties and students. ALL information
gathered during the ETA sponsored course and clinical rotation time is strictly confidential.
Therefore it is imperative, as a condition of employment and or association with ETA that
each individual be familiar with the confidentiality policy of the company.
All patient, employee, medical staff, volunteer, student information is private and protected
against unauthorized viewing, discussion or disclosure.
This information is privileged and confidential regardless of format: electronic, written,
verbal or observed
The student may access, use, disclose, or copy information only as it relates to the
performance of duties or as needed for the paramedic course. Any unauthorized use or
disclosure of confidential information is a violation of ETA policy. If a complaint is received
on a student, the complaint will be investigated by the Program Director, Program
Coordinator, and Program Medical Director. If indicated, disciplinary action will be initiated
up to and including dismissal from program, civil liability, and/or criminal charges.
The student will immediately report any activity by any person, including themselves, that is
in violation of this policy.
FEE PAYMENT POLICY
Fees must be paid in full by the registration deadline and/or start date. Persons not paying
by the registration deadline and/or start date will be dropped. Anyone applying for
independent financial aid and/or funding provided by an employer/agency, must also pay
by the registration deadline/start date unless we have a purchase order or authorization
letter from the agency that they will be funded. This notice must be received by the
registration deadline.
Students that are delinquent on tuition will not be allowed to participate in Hospital or
Ambulance clinicals. Students will be allowed to continue with their clinical experience
once their tuition is current and they are in good standing.
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EMERGENCY TRAINING ASSOCIATES
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Students will not be allowed to take the National Registry CAT and Practical Exams unless,
or until, their tuition is paid in full at the time of the exams.
REFUND POLICY (per MN Stat. 141.271) – for Students attending in MN, or
permanent resident of MN if attending in ND
Each student will be notified of acceptance/rejection in writing. In the event a student is
rejected, all tuition, fees, and other charges will be refunded.
Notwithstanding anything to the contrary, if a student gives written notice of cancellation
within five business days of the execution of the contract or day on which the student is
accepted, then a complete refund is given regardless of whether the program has started.
If a student gives a written notice of cancellation after five business days of the execution of
the contract or day on which the student is accepted, but before the start of the program by
the school, then all tuition, fees and other charges, except 15 percent of the total cost of the
program (15 percent not to exceed $50.00) shall be refunded to the student.
If a student gives written notice of cancellation after the start of the period of instruction for
which the student has been charged, but before completion of 75 percent of the period of
instruction, then student is assessed a pro rata portion of tuition, fees and all other charges
based on the number of days in the term plus 25 percent of the total program cost (25
percent not to exceed $100.00).
Any notice of cancellation shall be acknowledged in writing within 10 business days of
receipt of such notice and all refunds shall be forwarded to the student within 30 business
days of receipt of such notice.
This refund policy is not linked to any student conduct policy and any promissory
instrument shall not be negotiated prior to the completion of 50 percent of the course.
Written notice of cancellation shall take place on the date the letter of cancellation is
postmarked or, in the case where the notice is hand carried, it shall occur on the date the
notice is delivered to the school. The date of execution of the enrollment agreement shall
be presumed to be the date of delivery of the notice of acceptance; and if delivered by mail,
the postmark date of the letter of acceptance.
Short-term programs: Licensed schools conducting programs not exceeding 40 hours in
length shall not be required to make a full refund once a program has commenced and
shall be allowed to prorate any refund based on the actual length of the program as stated
in the school catalog or advertisements and the number of hours attended by the student.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
REFUND POLICY (per ND Century Code 15-20.4-06) – for Students attending in ND
and permanent resident of ND
Each student will be notified of acceptance/rejection into the Paramedic Course in writing.
If a student is rejected, all tuition, fees, and other charges will be refunded, less the
application fee. If a student gives written notice of cancellation prior to, or within seven
days after completion of the first day of class, refund will be granted on all tuition, fees, and
other charges, less the registration fee. If a student gives written notice of cancellation
within thirty days after completion of the first day of class, or prior to the completion of 25%
of the total class, a penalty of 25% will be assessed plus the registration fee. If a student
gives written notice of cancellation after completion of 25% of the total class, but before
completion of 50%, a penalty of 50% will be assessed plus the registration fee. If notice is
received after the completion of 50% of the total class, no tuition or other charges will be
refunded.
If ETA is forced to cancel a class for any reason, liability is limited to the return of the paid
registration fee.
Notice of cancellation shall be acknowledged in writing within 10 days of receipt of
cancellation notice. Refund will be processed and forwarded to the student within 30
business days of receipt of cancellation notice.
In the event that a veteran or a veteran’s beneficiary enrolls under the provisions of Title
38, US Code and/or Title 10, US Code and discontinues training before completion of the
program, the school will retain ten dollars ($10) as a bona fide registration cost. All other
advance payment of tuition, fees, and other charges, will be refunded to the trainee on a
pro rata basis computed to the date of discontinuance of training.
Refund policy is not linked to student conduct policies.
Date of cancellation must be clarified.
Date of acceptance must be clarified.
Promissory instruments are not to be negotiated prior to completion of 50% of the course.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
COURSE COMPLETION POLICY
The completion policy at Emergency Training Associates, Inc. grants Certificates/Diplomas
in accordance with the requirements listed below:
1. Minimum of 80% grade average on all course work
2. All coursework required for the program successfully completed according to criteria
established by ETA.
3. FISDAP database reflects 100% completion on all clinical competencies.
4. ETA final written exam passed
5. ETA final practical exam is passed
6. OSPE exam passed with a minimum passing percentage as given with the cut raw
scores in every topic area (2 attempts allowed).
7. All tuition/fees are paid in full.
8. Student has been granted course completion approval by program director.
Upon completion of the above requirements, the student may go online and schedule the
National Registry CAT test and locate a National Registry Practical Exam. Testing fees are
to be paid by the student.
CREDIT BY EXAMINATION
A student may challenge parts of the Emergency Care Paramedic program through an
Examination for Credit.
The student obtains an Examination for Credit form at the corporate office and secures
approval for such an examination from ETA personnel.
The completed form is presented at the designated office. Students will be charged and
examination fee of $185 per credit.
A grade of P (Pass) or NP (No Pass) will be entered on the student’s academic record.
No student may earn more than 56 hours required for their certificate through Credit by
Examination.
REPEATING COURSES
Courses may be repeated no more than two times. When a course is repeated, the higher
grade will be used.
If a student does not complete any portion of the program, they will be allowed to re-enter
the program at that point and will pay tuition for the portion(s) that are taken.
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
COURSE ATTENDANCE STANDARDS
Students are expected to attend all classes. In case of absence, due to sickness or other
justifiable cause, it is the responsibility of the student to notify the Program Director,
Program Coordinator or the Instructor as soon as is feasibly possible. If a class is missed,
the student will be required to make up the class at the discretion of the course instructor.
Poor attendance may result in dismissal from course.
Being tardy for class can be grounds for dismissal from the program. Being late or
unprepared for class is disruptive and unfair to other members of the class. REMEMBER,
you are being trained in a profession where punctuality is of the utmost importance.
For a makeup class with an individual student, the cost of extra instructional time will be
$35.00 per hour.
GRADING POLICY
ETA uses letter grades in all courses to measure student progress as follows:
A = 100 – 95%
B = 94 – 90%
C = 89 – 85%
D = 84 – 80%
F = 79% or below
P/NP = Pass/No Pass
AD = Audit
I = Incomplete
CR = Test Out
W = Withdraw
R = Repeat
A minimum passing grade, which is an average of 80% on all quizzes, exams and
practical’s, must be maintained in all areas. If a student cannot meet the 80% competency
in any given area of the Paramedic Program, the student will not receive a certificate of
successful completion and will not be approved to take the National Registry Practical or
CAT exam.
One retest on all exams/quizzes will be allowed if grade is below 80%. If 80% is not
reached on (3) consecutive quizzes/tests, the student will be dismissed from the program!
Cardiology, ACLS, PALS and PHTLS are of major importance in the Paramedic program.
If a student fails ACLS or PALS, they will be required to retake these programs.
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If a student misses an exam or quiz, it is up to the student, at the instructor’s
discretion/approval to make it up.
If assignments are late, the grade will be lowered 5% per day until done.
Any student cheating on quizzes, exams or course work will be dismissed from the
program.
Falsification of any Clinical Documentation will result in immediate dismissal from the
program.
CLINICAL ROTATIONS
Proof of immunizations must be on file with ETA before student is permitted to start clinical
rotations. Students must provide immunization record for Measles, mumps, and rubella, or
if born after 1/1/51, have proof of a rubella immunization or titer.
Students must have a negative mantoux or chest x-ray within the past 12 months. Some
clinical affiliates require a two-step mantoux (2 mantoux tests within 14 days of each other).
Students that are delinquent on tuition will not be allowed to participate in Hospital or
Ambulance clinicals.
Students will be allowed to continue with their clinical experience once their tuition is
current and they are in good standing.
No medications, caffeine pills, energy drinks, etc. will be allowed in any Psychiatric Unit
clinical area. Breach of this policy will be brought to the attention of the Advisory
Committee and could result in dismissal from the program.
Students are not to wear cologne or perfume while at clinicals. This is a requirement of the
Clinical Affiliates and is made due to allergies.
Students will not be allowed to schedule more than 24 consecutive hours for any
ambulance clinical, unless specifically approved by the Program Director, Program
Coordinator, and Clinical Coordinator. NO EXCEPTIONS TO THIS POLICY!
Ultimately, patient care and treatment is up to the paramedics, physicians, or nurses
directly involved with the patients you will come into contact with.
Clinical rotations must be completed within four (4) months after the classroom portion of
the course is complete.
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CLINICAL ATTENDANCE
REMEMBER, you are being trained in a profession where punctuality is of the utmost
importance.
A student must contact the Clinical Coordinator to schedule any and all clinicals and will
only be scheduled at existing current clinical affiliate sites. If the student is an employee of
the ambulance service and they happen to be around when a call comes in, they CANNOT
just jump on the ambulance and be a student. ALL clinicals must be sanctioned and
scheduled through, and by, ETA. A breach of this policy can lead to dismissal from the
program.
If a student requests that a new clinical affiliate be added as a possible clinical site, it will be
up to the discretion of ETA’s management team and advisory committee whether to pursue
as an affiliate site. If it is determined by the team or committee to add a clinical affiliate, the
process can take several months before they will officially be added as a site.
Students will not be allowed to miss a scheduled clinical unless it is an emergency. ALL
absences must be approved by the Clinical Coordinator.
In the case of a clinical absence, the following policy will apply:
A. One no-show, without prior notification to Clinical Coordinator and clinical site,
student will be notified by certified letter with signature required.
B. Two no-shows, without prior notification to Clinical Coordinator and clinical
site, student will be subject to suspension, with length of suspension to be
determined by Education Committee, or possible expulsion from the
Paramedic Program.
Any changes in scheduled clinicals must be made at least seven days in advance of the
scheduled clinical date.
CLINICAL COMPETENCIES
When a student arrives at a clinical location, either ambulance or hospital, it is up to the
student to talk to the crew or staff members. Objectives should be filled out on the FISDAP
forms and the student should communicate them to the preceptor(s) prior to the start of the
clinical shift. The student needs to communicate to the preceptor(s) where he/she is at in
the course and what they are allowed to do, as verified by the Skills Verification sheet
and/or clinical phase forms. Ultimately, patient care and treatment is up to the
Paramedics, Physicians, or nurses directly involved with the patients the student will
come into contact with.
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EMERGENCY TRAINING ASSOCIATES
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All clinicals must be entered into FISDAP database and the Student Evaluation Report
submitted to the Clinical Coordinator within 7days of the completion of the clinical or they
will not be counted – NO Exceptions will be made!
All preceptor evaluations need to be signed by the preceptor by the end of each clinical.
Only if the student is a third person on the ambulance, will patient contacts and
assessments be counted as a team leader. The student will need to handle patient care
from the time the call starts, patient care is given throughout the call until the patient is
turned over to hospital staff, and the hand-off report is complete.
When a paramedic student is working on shift with a paramedic, the student CANNOT
perform any skills or treatments outside of the EMT’s Scope of Practice and must follow the
policies of the ambulance service where they are employed. Only when the student is
doing a clinical and is the third person on the crew can paramedic clinical skills be done
and counted. A breach of this policy can lead to dismissal from the Paramedic Program.
When doing a field clinical, the student does NOT complete the ambulance run sheet that is
given to the hospital – this is the responsibility of the Paramedic. All student documentation
for each run is to be completed on the Field Internship Patient Care Report.
Ringdahl employees shall not be given preference in scheduling ride along shifts for the
purpose of completing skills related to EMT-Paramedic training. Student to patient contact
is at the discretion of the primary paramedic on call. The ETA education staff will assign a
ranking to each student based upon a score derived from the compilation of clinical
evaluations, test scores and class attendance at quarterly meetings with ETA students.
Student rankings may change from quarter to quarter based upon student performance.
Clinical availability will be offered to the highest ranked student then the second and so on
until all shifts are filled or the clinical component is completed.
No medications, caffeine pills, energy drinks, etc. will be allowed in any Psychiatric Unit
clinical area! Breach of this policy will be brought to the attention of the Advisory
Committee and could result in dismissal from the program.
Students will not be allowed to schedule more than 24 hours for any Ambulance clinical,
unless specifically approved by the Program Director, Program Coordinator and Clinical
Coordinator. No exceptions to this policy!
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EMERGENCY TRAINING ASSOCIATES
PARAMEDIC PROGRAM
When a student has completed the classroom and clinical portion of the Paramedic
Program and is waiting to test or is in the testing process, the student can no longer do ALS
Paramedic Skills while working or riding along in the ambulance. The student will need to
function in their
BLS Scope of Practice! There will be no exceptions to this policy! If there is a breach in
this policy, it will lead to disciplinary action and possible termination from the Paramedic
Program.
INCOMPLETE GRADES
An incomplete (I) grade must be removed by completing course requirements within the
first two (2) instructional days of the next section of regular program offerings.
Incomplete’s not removed will be changed to an “F”.
FAILURE TO PASS
When a student fails to pass - 1) Course Written exam (after 3 attempts); 2) Course
Practical Exam (after 3 attempts); OR 3) OSPE exam (after 2 attempts); they will be
required to complete a 48 hour Paramedic Refresher course. If administered by ETA, it will
be at a cost of $740 per student.
The final exam for the Paramedic program will not be administered to any student who has
not successfully completed any area of the program.
PROGRESS EVALUATION
Those students who are not progressing satisfactorily in the following areas shall receive a
Deficiency notice. Deficiency notices will be issued for:
1. Incomplete grades in a class or classes
2. Failing grades in a class or classes
3. Attendance problems
4. Other problems affecting course progress
The student will receive a copy of the Deficiency Notice with action to be taken specified on
the form. Students will be scheduled for a review unless there are exceptional
circumstances that warrant an alternate plan. Deficiency Notices must be completed and
copies turned in to the Education Coordinator. The student will be scheduled for the review
within two weeks of the notice, unless other action is specified by the instructor.
DRESS CODE
All students shall dress in good taste as indicated by the guidelines and regulations set up
by each individual instructor when attending class and labs.
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EMERGENCY TRAINING ASSOCIATES
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When participating in clinical experiences, all students will arrive in student uniform with
student photo ID. Students may be required to change into other required attire (ie: scrubs
at hospital clinicals) upon arrival to some clinical affiliate sites.
The student uniform consists of:
1. Blue student uniform shirt
2. Navy blue uniform pants (no jeans or denim material allowed)
3. Black uniform belt
4. Navy blue or black socks
5. Black uniform style boots with black shoe laces
STUDENT IDENTIFICATION (NAME TAG)
Emergency Training Associates provides each student with a picture identification tag that
states the student’s first name, last initial, and student level (ie: Paramedic Student). This
ID must be worn at all clinicals.
GROOMING AND OTHER DRESS ISSUES
1. Hair will be off the collar in back (men & women), plain clasp or hair clips only
2. Men will be clean shaven, beards and mustaches neatly trimmed
3. No perfume or cologne
4. No excessive cosmetics
5. No jewelry except watch with second hand, and engagement or wedding rings,
no earrings, no visible body piercing
6. No caps
7. Students must be clean, free of body odor or offensive breath
EQUIPMENT AND SUPPLIES
1. Stethoscope
2. Watch with second hand
3. Trauma Shears
4. Black ink pen
5. Pen light
6. Protective eye wear
7. Clinical forms
8. Note pad
Students arriving for clinical or field rotations inappropriately attired, poorly groomed, or
without necessary equipment, will be sent home and will not be allowed to attend any
further rotations until counseled by the Program Director and/or Program Coordinator.
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TOBACCO POLICY
Use of tobacco products at each training site, if allowed, is permitted only in approved or
designated areas.
HEALTH INSURANCE
Students are encouraged to carry some type of health coverage while enrolled in ETA
courses. ETA DOES NOT HAVE A BLANKET HEALTH INSURANCE COVERAGE
POLICY.
MEDICAL MALPRACTICE LIABILITY COVERAGE
Those students enrolling in the Emergency Training Associates, Inc. Paramedic course are
covered by the medical malpractice liability coverage provided by Emergency Training
Associates.
STUDENT CONDUCT CODE
No cell phones will be allowed in class or at any clinical sites. If a student has a cell phone,
it must be turned off and be placed out of sight. THERE ARE NO EXCEPTIONS!
ETA upholds all federal, state and local laws and regulations and considers violation of
these on training site property or at any class held off-site as cause for disciplinary action.
The following code of behavior is relative to conduct on training site property and at all offsite sponsored activities. ETA will not initiate disciplinary proceedings against students for
violation of law which occurs off training site property unless that nature of the violation is
such as to indicate that the continued attendance of the offender represents a threat to the
safety and well-being of other members of the training program.
The following types of conduct are defined as unacceptable and violators shall be subject
to disciplinary action. For serious infractions ETA reserves the right to dismiss a student:
1. The possession and/or consumption of alcoholic beverages on training site property.
2. The possession, sale, use or distribution of any narcotic drug, marijuana, or other
addictive, hallucinogenic or other mood modifying substances.
3. Gambling
4. Theft or damage to public or private property.
5. Any conduct which is lewd, indecent, or obscene, including the use of profane or
abusive language.
6. Failure to meet financial obligations or writing bad checks relative to course
transactions.
7. Furnishing false and misleading information to training records.
8. Possession or use of firearms, explosives, dangerous chemicals or other weapons.
9. Failure to comply with directions of ETA personnel acting in the performance of their
duties.
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10. Assaulting, threatening, harassing, or endangering in any manner, the health or
safety of any person.
11. Interference with the orderly operation of classes by breach of the peace, physical
obstruction or coercion, or by noise, tumult, or other forms of disturbance.
The Instructor/ETA personnel shall be responsible for handling all appropriate details
involved in student conduct. Reports of incidents involving student conduct, procedures for
handling disciplinary cases and the results of conduct hearing shall be maintained in ETA
office.
Pending action on the charges, the status of such students will not be changed or their right
to be present at the training site and to attend classes suspended, except for reasons
relating to their physical or emotional safety and well-being, or that of the training program
as determined by the President.
Students will have imposed upon them for violations of this section, disciplinary action up to
and including dismissal from the course. In addition, students who violate the standards of
conduct will be referred to prosecution consistent with local, state and federal laws.
SAFETY AND ACCIDENT PROCEDURES
Safety and the prevention of accidents is the responsibility of the instructor. In all cases, the
instructor must provide instruction in the safe use of equipment and supply adequate
supervision for students particularly while doing hazardous tasks. It is suggested that a test
on safety procedures or a form on which student signs that he/she understands the safety
practices which apply to your class be utilized. Examples of these materials are available
from the coordinator. Each instructor must maintain a record of the dates that safety
instructions were given. It is not sufficient to simply know that such instruction was given.
In the event an accident does occur, the instructor must contact the corporate office and
report the incident in writing. Utilize the following procedures as they apply to a particular
accident:
1. Seek medical attention immediately for injured person
2. Do necessary first aid
3. Call an ambulance - if necessary
4. If there is no need for an ambulance, but the student needs emergency treatment,
they may go by taxi or call someone else. In no case, should a teacher be allowed to
transport the student to the hospital
5. Notify the President and fill out an Accident report as soon as possible
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ACCIDENT REPORTING PROCEDURE
All accidents must be reported in writing on the Accident Report form. This form must be
completed by the instructor and the President and submitted to the corporate insurance
office within 24 hours of the incident.
Remain attentive to details concerning accident and note the time, location and conditions
surrounding the accident.
a. Specific location of accident
b. Physical condition of area
1. Lighting
2. Foreign objects involved
3. Equipment – condition, settings, location
4. Materials being used – (Save)
After the accident, find out what witnesses said about the event and take time to make up
some comprehensive notes about your recollections and those of specific witnesses.
Show concern and interest in the welfare of the injured student and family but refrain from
stating opinion or judgments concerning the accident.
Do not discuss or provide information to anyone until it is cleared through the Corporate
Office.
STUDENTS AND EMPLOYEES WITH AIDS AND CERTAIN OTHER COMMUNICABLE
DISEASES
Public concern that students be able to attend the training of ETA without being infected
with serious communicable diseases, such as Acquired Immuno Deficiency Syndrome
(AIDS), Cytomegalovirus (CMV), Herpes Simplex Virus (HSV), and HSV related diseases
such as Chickenpox, Shingles, and Infectious Mononucleosis requires that the Board of
Directors adopt procedures effectively responding to the health concerns while respecting
the rights of all students and employees, including those who are so infected.
I. Students
It is the policy of the Board of Directors that students with communicable diseases be
allowed to attend class in their regular classrooms so long as their attendance does not
create a substantial risk of the transmission of illness to other students or employees of the
corporation. A procedure for minimizing interruptions to leaning resulting from
communicable diseases will be established by Management in consultation with community
health and private health care providers. Procedures for the inclusion or exclusion of
students with communicable diseases from classes will consider the educational
implications for the student and others with whom he or she comes into contact,
recommendations from the county public health agency, the Minnesota Department of
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EMERGENCY TRAINING ASSOCIATES
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Education, the North Dakota Department of Health and the United States Public Health
Services Centers for Disease Control.
II. Employees
It is the policy of the Board of Directors that employees with communicable diseases be
allowed to attend to their customary employment so long as they are physically able to
perform tasks assigned to them and so long as their attendance does not create a
substantial risk of the transmission of illness to students or other employees of the
corporation.
III. Special Circumstances and Conditions
The Board of Directors recognizes that some students, because of age and handicapping
conditions, and some employees, because of special conditions, may pose greater risks for
the transmission of communicable diseases than other persons infected with the same
illness. Examples include children who display biting behavior and students and employees
who are unable to control their bodily fluids or have uncovered oozing wounds. These
conditions need to be taken into account and considered in assessing the risk of
transmission of the disease and the resulting effect upon the educational program of the
student or employment of the employee.
PROCEDURE:
The following procedure for implementing the policy is based upon guidelines of the
Minnesota Department of Education and recommendations of the Center for Disease
Control of the United States Department of Health and Human Services.
In all cases in which ETA becomes aware that a student or employee has contracted one of
the diseased listed in the policy, ETA will take the following steps.
A. The parent(s) or guardian of the student, or in the case of an adult student or an
employee, the adult student, the employee or the family, will be contacted in order to
discuss the situation and determine whatever facts are available.
B. Upon receiving written consent from the parent(s) or guardian of a student or, in the
case of an adult student or employee, the adult student, the employee or the family,
ETA will confer with the treating physician, if any, in order to determine any
significant medical facts concerning the diagnosis of the disease or factors affecting
the possible transmission of the disease.
C. Advise local, county and state public health authorities of the situation.
D. Where the age of a student, or other condition, such as biting behavior or, in the
case of either an employee or a student, the lack of control of bodily fluids, or the
existence of uncovered oozing wounds or other medically identifiable factors
increases the risk of transmission. The Minnesota Commissioner of Health is to be
contacted and requested to convene an Advisory Committee to review the case and
to provide recommendations regarding educational placement for a student or
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continued attendance at work for an employee. Such Advisory Committee is to
include, wherever possible, and if necessary, the following members:




The State Epidemiologist
Minnesota Department of Education Representative or
Physician with expertise in infectious diseases
Physician with expertise in care of patients with the above-listed
disease
 President of ETA
 Primary teacher in the case of a student
Hygiene Practices
Good hygiene practices as recommended by local, county and state health authorities are
to be followed at all times when handling blood or other bodily fluids of any student or
employee.
Teachers and other employees who may be expected to have contact with a student or
employee under circumstances giving rise to a risk of transmission of a serious illness will
be informed about the condition of the student or fellow employee, instructed regarding the
possible modes of transmission of the disease and provided any special supplies, such as
disposable gloves, which medical advisors deem to be appropriate.
Data Privacy Concerns
Public concern regarding communicable diseases is neither an excuse nor defense for the
violation of data privacy rights of students or employees who have or are rumored to have
such illnesses.
A. Health data regarding students is private data (Minn. Stat. 13.32, Subd. 2) and is
not to be disseminated to the public or to staff without the strict observance of
data privacy rights. Knowledge that a student has a communicable disease will
be limited to those persons determined by ETA to have a direct need to know.
B. Health data regarding employees is private data (Minn. Stat. 13.43, Subd. 2) and
may not be released to the public or to fellow employees without strict
observance of data privacy rights of public employees (Minn. Stat. 13.43).
Knowledge that an employee has a communicable disease will be limited to
those persons determined by the President to have a direct need to know.
C. ETA recognizes that the improper and unauthorized release of health information
regarding a student or employee suffering from an infectious disease has the
potential of doing irremediable harm.
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Staff and Student Education
The Board of Directors recognizes that the education of its staff and students, regarding the
risks involved in the spread of infectious diseases in the class setting, will help to minimize
the risk of transmission to other students and employees while protecting the rights of
infected students and employees. All employees will receive instruction regarding this
policy, appropriate hygienic practices for use in all classroom settings, precautions to be
employed where contagious diseases may be encountered and community resources for
referral and information.
SEXUAL HARASSMENT POLICY
GENERAL STATEMENT OF POLICY
Sexual harassment is a form of sex discrimination which violates Section 703 of Title VII
of the Civil Rights Act of 1964, as amended, 42 U.S.C. 2000e, et seq., and Minn. Stat.
363301- 14, the Minnesota Human Rights Act.
It is the policy of ETA to maintain a learning and working environment that is free from
sexual harassment. The corporation prohibits any form of sexual harassment.
It shall be a violation of this policy for any student or employee of ETA to harass a student
or an employee through conduct or communication of a sexual nature as defined by this
policy.
The Board of Directors will act to investigate all complaints, formal or informal, verbal or
written, of sexual harassment and to discipline any student or employee who sexually
harasses a student or employee of ETA.
SEXUAL HARASSMENT DEFINED
Sexual harassment consists of unwelcome sexual advances, requests for sexual favors,
sexually motivated physical conduct or other verbal or physical conduct or communication
of a sexual nature when (1) submission to that conduct or communication is made a term or
condition, either explicitly or implicitly, of obtaining or retaining employment, or of obtaining
an education; or (2) submission to or rejection of that conduct or communication by an
individual is used as a factor in decisions affecting that individual’s employment or
education; or (3) that conduct or communication has the purpose or effect of substantially
or unreasonably interfering with an individual’s employment or education, or creating an
intimidating, hostile or offensive employment or education environment. Any sexual
harassment as defined when perpetrated on any student or employee by and student or
employee will be treated as sexual harassment under this policy.
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Sexual harassment may include but is not limited to: (1) verbal harassment or abuse; (2)
subtle pressure for sexual activity; (3) inappropriate patting or pinching; (4) intentional
brushing against a student's or an employee's body; (5) demanding sexual favors
accompanied by implied or overt threats concerning an individual's employment or
educational status; (6) demanding preferential treatment with regard to an individual's
employment or educational status; or (7) any sexually motivated unwelcome touching.
REPORTING PROCEDURES
Any person who believes he or she has been the victim of sexual harassment by a student
or an employee of ETA, or any third person with knowledge or belief of conduct which may
constitute sexual harassment should report the alleged acts immediately to an appropriate
ETA official as designated by this policy. ETA encourages the reporting party or
complainant to use the report form available from the corporate office.
The President is responsible for receiving oral or written reports of sexual harassment.
Upon receipt of a report, the designated person(s) must notify the ETA Human Rights
Officer immediately without screening or investigating the report. A written report will be
forwarded simultaneously to the Human Rights Officer. Failure to forward any sexual
harassment report or complaint as provided herein will result in disciplinary action. If the
complaint involves the designated receiving person, the complaint shall be filed directly with
the ETA Human Rights Officer.
The Board of Directors has designated the ETA Human Rights Officer to receive reports or
complaints of sexual harassment from any individual, employee or victim of sexual
harassment. If the complaint involves the Human Rights Officer, the complaint shall be
filed directly with the alternate designee. ETA shall conspicuously post the name of the
Human Rights Officer including a mailing address and telephone number.
If the ETA President is the subject of the complaint, the report shall be submitted to the
alternate individual as designated by the Board of Directors.
Submission of a complaint or report of sexual harassment will not affect the individual's
future employment, grades or work assignments.
Use of formal reporting forms is not mandatory. ETA will respect the confidentiality of the
complainant and the individual(s) against whom the complaint is filed as much as possible,
consistent with ETA's legal obligations and the necessity to investigate allegations of
harassment and take disciplinary action when the conduct has occurred.
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INVESTIGATION AND RECOMMENDATION
By the authority of the Board of Directors, the Human Rights Officer, upon receipt of a
report or complaint alleging sexual harassment, shall immediately authorize an
investigation. (1) This investigation may be conducted by ETA officials (2) or by a third
party designated by the Board. The investigating part shall provide a written report of the
status of the investigation within 10 working days to the ETA President.
In determining whether alleged conduct constitutes sexual harassment, the investigator
should consider the surrounding circumstances, the nature of the sexual advances,
relationships between the parties involved and the context in which the alleged incidents
occurred. Whether a particular action or incident constitutes sexual harassment requires a
determination based on all the facts and surround circumstances.
The investigation may consist of personal interviews with the complainant, the individual(s)
against whom the complaint is filed, and others who may have knowledge of the alleged
incident(s) or circumstances giving rise to the complaint. The investigation may also consist
of any other methods and documents deemed pertinent by the investigator.
BOARD ACTION
Upon receipt of a recommendation that the complaint is valid, the Board of Directors will
take such action as appropriate based on the results of the investigation.
The results of the investigation of each complaint filed under these procedures will be
reported in writing to the complainant by the Board of Directors. The report will document
any disciplinary action taken as a result of the complaint.
Any Board of Directors action taken pursuant to this policy will be consistent with Minnesota
Statute and ETA policies. The Board of Directors will take such disciplinary action it deems
necessary and appropriate, including warning, suspension or immediate discharge to end
sexual harassment and prevent its recurrence.
REPRISAL
The Board of Directors will discipline any individual who retaliates against any person who
reports alleged sexual harassment or who retaliates against any person who testifies,
assists or participates in an investigation, proceeding or hearing relating to a sexual
harassment complaint. Retaliation includes, but is not limited to, any form of intimidation,
reprisal or harassment.
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RIGHT TO ALTERNATIVE COMPLAINT PROCEDURE
These procedures do not deny the right of any individual to pursue other avenues of
recourse which may include filing charges with the Minnesota Department of Human
Rights, initiating civil action or seeking redress under state criminal statute and/or federal
law.
SEXUAL HARASSMENT AS SEXUAL ABUSE
Under certain circumstances, sexual harassment may constitute sexual abuse under
Minnesota Statute 609.341, subd. 10 through 609.345; Minnesota Statute 609.321 through
324; or Minnesota Statute 617.246. In such situations, ETA shall comply with Minnesota
Statute 626.556, Reporting of Maltreatment of Minors. Nothing in this policy will prohibit
ETA from taking immediate action to protect victims of alleged sexual abuse.
Legal References: Section 703 of Title VII of the Civil Rights Act of 1964, as amended
Minnesota Statute 363.01-14, the Minnesota Human Rights Act.
COMPLAINTS AND GRIEVANCES
A complaint or grievance exists when an enrolled student is dissatisfied with a decision or
an aspect of their college experience over which the student has not control and on which
remedial action is desired. A grievance may also include an apparent violation of equal
opportunity laws, regulations, fair grading practices or behavioral concerns.
If a student feels unfairly treated, or has a complaint, the student shall first discuss the
issue with the instructor or with the person where the perceived unfair treatment occurred.
It may be a case of misunderstanding which can be resolved by thorough discussion.
RESOLVING STUDENT COMPLAINTS OR GRIEVANCES
Initially, the student, or complainant, who is considering submitting a complaint or
grievance, should attempt to resolve the concern directly with the instructor or student. If
the complainant is not satisfied, or is unwilling to address the issue at the individual or
instructor level, the complainant should contact the Program Coordinator. The Program
Coordinator may be able to provide assistance in resolving the issue in an informal manner
at the individual level. If informal resolution is not successful or is deemed unrealistic, the
Program Coordinator will inform the complainant of the formal grievance process. As
requested by the student, the Program Coordinator will provide the complainant with
information needed to initiate and complete this process.
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FILING A STUDENT GRIEVANCE
Students wishing to file a formal grievance shall do so to the Program Director by
submitting the grievance in writing using the student complaint form, or other document
approved by the Program Director. The grievance shall be submitted within five working
days of the Program Coordinator’s determination that informal resolution is not possible.
The Program Director, either alone or in consultation with instructors, staff, or students, will
initiate the resolution process by investigating the complaint. An alternate resolution or
decision will be reached by the Program Director within ten working days of receipt of the
grievance and communicated to the complainant in writing. If there is no appeal, the
decision of the Program Director is final.
FILING AN APPEAL
If the complainant is not satisfied with the resolution or decision, a written appeal may be
submitted to the Vice President within five working days of the Program Director’s decision.
The appeal must reasonably establish that:
1. the established procedures were not properly followed; or
2. an adequate opportunity to present evidence was not allowed; or
3. the evidence was not substantial enough to justify the decision or resolution.
The Vice President shall assemble a student grievance committee within ten working days
of receipt of the written appeal. The student grievance committee shall be composed of
two students, two instructors, and the Vice President. A prejudiced member may be
removed or may voluntarily withdraw from the committee if the situation warrants such
action.
The Vice President shall inform the complainant and student grievance committee of the
specific time and place of the meeting. The committee shall review the written appeal
provided by the complainant and the record made by the Program Director, and reach a
decision based upon these documents. The committee may, in its sole discretion, receive
additional testimony or other evidence and make that information part of its record. Upon
reaching a decision, the Vice President shall, if possible, orally communicate the
committee’s decision to the student followed by a written statement within two days. If
there is no appeal, the decision of the student grievance committee is final. The
complainant may appeal the decision within ten working days to the President.
All students have the right to present grievances in accordance to the steps outlined in
this policy and are assured freedom from discrimination, coercion, restraint or reprisal in
presenting grievances.
All references to working days shall be actual days that school offices are open.
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