Mission Statement
Transcription
Mission Statement
Mission Statement The mission of LARMAC is to manage and maintain Ladera Ranch as one of Orange County’s premier master planned communities. © 2006 What is LARMAC? © 2006 What LARMAC Is Not NOT the City Government of Ladera Ranch County of Orange manages Police and Fire Traffic & speed limits Building permits and inspection NOT Involved with the Construction of Homes Individual home builders NOT Involved in Planning or Producing of Community Events LARCS plans and produces community events on LARMAC property NOT Involved in the Leasing of Retail Space in Ladera Ranch Shopping centers are privately owned and managed independently NOT Involved in Dispute Resolution Between Neighbors © 2006 What LARMAC Is The Community Association of Ladera Ranch Master HOA for the entire community Private corporation $16 million annual budget $16 million assets Maintenance & Operation of Common Areas Landscaping at parks, pocket parks, slopes & center island medians Clubhouses & pools Private streets in Covenant Hills Special Benefit Areas (SBA) Street tree pruning Private asset management patrol for LARMAC property Policy for use of LARMAC property Enforcement of Aesthetic Guidelines Aesthetic Review Committee reviews plans for home improvements Covenant Committee © 2006 LARMAC Statistics Community Structure 6 Villages 3 Districts with a mix of single family homes, townhomes & apartments 130 Neighborhoods which include 15 Neighborhood Corporations 4 Special Benefit Areas under LARMAC Slope 1 Slope 2 Front Yard Covenant Hills 7 Apartment communities Community Size 4000 acres 2400 acres developed 1600 acres of open space 7781 residential units (as of December 2006) 23,000 residents (approximately) © 2006 LARMAC Agreements Bulk High Speed Internet Agreement Cox Communications High speed internet connection for all residents of Ladera Ranch Sponsorship of Sports Park Mutual Benefit Agreement LARMAC and LARCS The sharing of resources and assets held between the two corporations Cox Sports Park Lease County of Orange Scheduling and maintenance over this regional sports park © 2006 CUSD Limited Use License Agreements Chaparral Elementary Ladera Ranch Elementary and Middle School Oso Grande Elementary Maintenance Agreements for Landscape Areas Surrounding Bridgepark Retail Mercantile East Mercantile West Corporate Terrace County of Orange – Public Streets “Right of Way” Landscape Maintenance Agreement “Fire Lane Signage” Maintenance Agreement Facilities © 2006 Parks & Fields 13 Large Parks 9 Soccer Fields 8 Little League Fields 2 Sand Volley Ball Courts 2 Softball Fields 300+ Neighborhood Pocket Parks 13 Barbecue Areas 12 Tot Lots 12 Covered Picnic Areas 7 Tennis Courts © 2006 Unique Parks Skate Park Water Park Dog Park Community Gardens Rock Climbing Wall © 2006 Pools Water Park 12 Pools 2 Wading Pools 1 Jacuzzi 4 Aquatic Play Areas © 2006 Clubhouses 4 Clubhouses 2006 Usage 959 Clubs & Meetings 774 Classes 653 Private Parties 217 Campco © 2006 Trails 7 Trail Systems Approximately 15 Miles Each Trail is Unique © 2006 Community Landscaping At Build Out We Will Maintain 100,000 Trees 1,000,000 Sprinkler Heads 8,000 Irrigation Valves 2 Weather Stations © 2006 Green Waste Recycling 80 Cubic yards generated daily Recycled back into community as mulch © 2006 Storm Water Filtration 2 Water Quality Basins Oak Knoll & Covenant Hills Fresh Water Marsh Riparian Area Filters Storm Water Sienna Botanica Runs the Length of Sienna Filters Water © 2006 LARMAC Staff Management Vendors Consultants © 2006 Dennis Javens Town Manager © 2006 Todd BeeBe Executive Director © 2006 © 2006 Community Service Administrators Kelly Nobles Community Relations Manager © 2006 © 2006 Facilities Administrators Industry Awards Dennis Javens CACM Vision Award Farmers market Keith Zilker CACM Vision Award CD Mailers © 2006 Vendors and Consultants © 2006 Vendors Landscape Management Facility Maintenance Mosaic Horticultural Consulting O’Connell Landscape Maintenance Water Concern Animal Pest Management Arbor Essence Coastal Cleaning Sundown Lighting Aqua Blue JOTS Construction Services Waste Management Diamond Fields Verano Interior Gardens Asset Management Patrol & Covenant Hills Gate Attendants Castillo Private Patrol LARMAC Facility Burglar & Fire Alarm Monitoring Street Sweeping for Private Streets Seasonal Pool Monitoring Unique Sweeping © 2006 Greater Alarm Aqua Resource Consultants Land Concern landscape architect consultants to the ARC Harrison & Holland Bulk High Speed Service Agreement with Cox Communications Pacific Utility Audit utility auditing services Keena-Thomas Communications PR Consultant Jordan LLC Strategic communications Consultant Neuland, Nordberg, Andrews and Whitney General Legal Counsel © 2006 Industry Awards O’Connell Landscape Maintenance California Landscape Association Landscape Beautification Award for Ladera Ranch © 2006 Resident Leadership Volunteerism © 2006 Ladera Ranch Maintenance Corporation Ladera Ranch Community Services BOARD OF DIRECTORS Bill O’Hair, President Ram Mukherji, Vice President Jeff Blugrind, Secretary Charlie Ware, Chief Financial Officer James Schmitt, Director at Large Jennifer Taylor, Assistant Secretary (Officer) BOARD OF DIRECTORS Sarah Doyle, President Charlie Ware, Vice President Michelle Patterson, Chief Financial Officer Craig Duerr, Secretary Janet Riordan, Director at Large NEIGHBORHOOD REPRESENTATIVES AESTHETIC REVIEW COMMITTEE COVENANT COMMITTEE Each neighborhood may have the ability to have one Representative and one Alternate Steven Brownson Kathy Ellis Jim Kupsh Heidi Duerr Dan Edwards Harry Freeman Belinda Cartier (Alternate) Qui Nguyen (Alternate) Ram Mukherji (Board Liaison) Jeff Blugrind (Board Liaison) COX COORDINATION COMMITTEE Jeff Blugrind Ram Mukherji Charlie Ware CAPITAL IMPROVEMENT COMMITTEE Todd Beebe Dennis Javens Bill O’Hair Charlie Ware Keith Zilker Sherrie LeVan, Chairperson Peter Cross, Member at Large Heidi Duerr, Member at Large Evan Forbes, Sports Committee Ron Luna, Events Committee Jodi Miller, Member at Large Somchai Moy, Member at Large EVENTS COMMITTEE SPORTS COMMITTEE TAC Michelle Peters, Spring Event Carol McCormick, Adult Events Ron Luna, Community Garage Sale Torey Gilbert, Harvest Festival Mark Fitter, Member at Large Randy Swain, Flag Football Roger Redden, AYSO Keith Brawner, Little League Evan Forbes, Swim Greg Marcot, Member at Large Frank Duers, Basketball & Volleyball Dan Edwards Chuck Gibson Lance Perkins Marina Slepack Gabe Vargas Bill O’Hair (LARMAC Liaison) December 13, 2006 LARCS ADVISORY COUNCIL LADERALIFE COVENANT COMMITTEE Heidi Duerr Somchai Moy Marina Slepack FARMERS MARKET COMMITTEE Michelle Taylor Bible Anna Petersen Jeff Blugrind (LARMAC Liaison) © 2006 Representatives & Committees © 2006 Neighborhood Representatives Total number of Neighborhood Representatives 112 86% Representation (130 Neighborhoods) Quarterly Solicitations Mailers sent to each neighborhood without a Representative © 2006 Aesthetic Review Committee (ARC) 100% Resident Based Committee Steven Brownson Kathy Ellis Jim Kupsh Belinda Cartier (Alternate) Ram Mukherji (Board Liaison) Total number of plans reviewed by the ARC in 2006 840 © 2006 Covenant Committee 100% Resident Based Committee Heidi Duerr Dan Edwards Harry Freeman Qui Nguyen (Alternate) Jeff Blugrind (Board Liaison) Total number of violation letters sent in 2006 2590 Total number of hearing invitations sent in 2006 935 Total number of hearings on the agenda in 2006 © 2006 927 Cox Coordination Committee Jeff Blugrind Ram Mukherji Charlie Ware Quarterly Review Meetings With Cox Communications High Speed Internet System Statistics Customer Satisfaction New Technologies Marketing © 2006 Capital Improvement Committee Todd Beebe Dennis Javens Bill O’Hair Charlie Ware Keith Zilker Established to review possible additions and improvements to the existing amenities of LARMAC and planning for the future © 2006 2006 LARMAC Board Accomplishments © 2006 Succession Plan Established 12 to 18 month Succession Plan in 2004 Provide Board education workshops Defined rolls and responsibilities of the Board, committees & staff Engaged Neighborhood Representatives & LARCS to recruit committee members for LARMAC Provided process for communication between residents, Board, committees, staff, volunteers and public & private agencies & organizations. Ensure long term financial viability and sustainability while managing community expectations © 2006 Board Member Workshops Completed over 20 hours of training Board Member Handbooks Legal Review Financial Training Media & Communications Training Crisis Management Team Building Goals & Objectives for 2007 © 2006 Board & Staff Protocols Completed workshop with LARMAC & LARCS Boards, Staff and Jordan LLC Created draft policy Reviewed the draft as a group Created final policy defining the roles and protocols of the Board and Staff © 2006 Cox Communications Cox Bulk High Speed Internet Service Agreement renewal 9 mbps down & 2 mbps up Sponsorship of Sports Park Sponsorship of LARCS events WiFi in clubhouses Free Voicemail $10 Discount Improvements since the agreement was renewed 12 mbps down WiFi at clubhouse pools Mailer inserts More to come soon! © 2006 Facilities Play area shade structures installed Skate Park seating and sidewalk upgrades through developer Additional Doggie Mitt Stations at pocket parks Successfully completed the first year of management of unique recreational amenities Cox Sports Park Aquatic Park Skate Park Dog Park © 2006 Front Yard SBA Begun to replace builder installed plant materials with species that are more successful in Ladera Ranch © 2006 Capital Improvement Established Capital Improvement Committee Committee met once a month to prepare recommendations to the Board Committee made first recommendations December 2006 © 2006 Resident Feedback The Board reviews all comments from the written Neighborhood Representative Reports at the Executive Session meeting a week prior to Open Session meeting The Board reviews all comments from the Homeowner forum at the Executive Session meeting following the Open Session meeting Staff includes notes with the reports to reflect actions taken or recommendations to the Board © 2006 2007 LARMAC Board Goals Vision Statement Communications Energy Efficiency Program Capital Improvements LARMAC Volunteer Recognition Program Staff & Vendor Appreciation Board & NR Education Programs Quarterly Meetings with LARCS Board Election & Voting Process Review © 2006