Deciding Which New Attraction Fits Your Business
Transcription
Deciding Which New Attraction Fits Your Business
Deciding Which New Attraction Fits Your Business History of Jonamac Orchard • Grandfather, Jerry bought 15 acre farm in 1984 • Focus on apples, farm market, pumpkins & squash • Kevin & Denice joined in 1993; expanded store & bakery, added activities & corn maze • Jenna & Mike joined in 2012 to continue & expand apple production, improve website and social media, & take over day to day operations. A Little About the Farm • Location: 60 miles west of Chicago • 105 Acres • Apples are #1! Primarily u-pick, 26 acres, over 14,000 trees and over 30 varieties • 10 acre Corn Maze (Haunted in October) • 15 acre Pumpkin Patch • Store and Bakery Activities • • • • • • • • • • Play Areas Jumping Pillow Hayrides Apple Cannon and Launcher Pumpkin Howitzer Apple Train Petting Zoo Campfire Sites Pony Rides Live Music and Events Pricing and Admissions • No Admission to our Farm or Parking Fee • A la carte pricing with “packages” available on weekends • After School Special • Use “Huts” around farm to provide convenient locations for customers to pay for activities Starting That “New Attraction” PLANNING Write down ideas during the season: What worked and what didn’t? Where can we improve and what can we add? Start with a giant list, and whittle it down to a “now”, “next” and “future” plan Discuss what you want and determine what you need. Stick with your “theme”, stay true to who you are. Making the Right Decision • What are your goals? Will this help accomplish them? Is it a quick fix or long term solution? • Is this expanding on what you currently do, or are you beginning a completely new endeavor? • Visit farms and go to conferences to find out what works and what doesn’t. No need to reinvent the wheel. What would they do DIFFERENTLY?? • Listen to your customers, and try to improve their experience. The Master Plan • Location – Where does this attraction fit on your farm and how does that work with your future ideas? • Budget • Legal Requirements – Site zoning, building permits, insurance, licenses, etc. • Deadlines Overview of Jonamac Orchard Kitchen Expansion 2014 • Priority # 1: WE NEED MORE DONUTS!! • Expand existing kitchen for extra donut machine and workspace (about 400 sq. ft.) • Keep it observational for customers • Match existing building façade • Sourced used equipment and worked with contractors during planning to remain in budget • Make sure to finish on time!! (May-August) Before Kitchen Expansion Under Construction! Completed Construction (Outside) Interior of Kitchen Expansion Results of Kitchen Expansion • • • • Project completed on time and within budget Increased donut sales by 20% Donut Line reduced to ZERO! Busy day store sales increased 30% Petting Zoo Addition • We’ve contracted a local mobile petting zoo for the last several years – Pros: They had staff, covered clean-up, USDA certified, and took care of animals year round. – Cons: COST $12,000!!, and they kept the money from food cups (No revenue for us!) • We need to have a Petting Zoo, but wanted to make it a more prominent feature – Pros: Draws people here, another “farm” experience, gains revenue – Cons: Animal Care? (Seasonal business), USDA license, cleanliness • Designed a unique building that stood out, but still fit in with the rest of our farm. • Spoke to other farms for suggestions on how many animals and what kinds – Went with ruminants, equine, and chickens because there were less regulations than cows and pigs (disease transmission) Location Woes Building Almost Completed Rear View of Barn During Construction Not too baaaad! How about some feed?? Goats enjoying their new Home! That doesn’t look like a goat… Admission and Pricing • Admission included with wristband on weekends – $6 child, $4 adult • After School Special – $4 child, $2 adult • Feed Cups Separate • Add on to School Tour ($2/child and includes feed cup) Results of Petting Zoo • Great feedback from guests “We love the barn!” • Building 15% over budget • 1st year of After School Special, Successful! • Food cup sales covered employee labor costs • Didn’t have to pay another company! Tell All About It! • Share the process, and experience! • Telling others helps keep your goals on track • Give your customers something to get excited about • Promote the new items/attractions on your farm Facebook Contest to Name “Facebook” the Goat Contact Us Website: www.jonamacorchard.com Facebook: https://www.facebook.com/jonamacorchard E-mail: [email protected] [email protected]