Booking On Other Airlines

Booking On Other
Airlines
1
Table of Contents
Introduction ............................................................................... 3
eBusiness Login......................................................................... 6
Creating a Booking & Issuing the Tickets.................................. 8
Listing/Relisting…………………………………………………… 14
Rebooking ................................................................................ 19
Cancelation ………………………………………………………… 23
Refunds ……………….............................................................. 25
2
Introduction:
This system enables all SAUDIA employees to make booking/listing and
issue tickets on other airlines with which SAUDIA maintains Interline Staff
Travel Agreements, for personal (leisure) travel. Below are some guidelines
for the use of the system and procedures to be followed.
Types of discounts:
1) Confirmed Travel:
 YR1 (Confirmed Economy class seat)
2) Space Available Travel:
 YR2 (Space Available Economy class seat)
 CR2 (Space Available Business class seat)
Eligible Persons:
 Employee, retiree, their spouse and children under 24
 Parents of Employee/Retiree
3
Listing Requirements:
In case of space available travel, the employee is required to make listing if
the ticket issued is bearing the number of Saudia tickets (i.e starting with
065….) and not the number of the transporting airlines. Listing procedures
for all airlines can be reviewed at web page: www.flyzed.info. (Please refer
to Central Staff Tickets office (CSTO) if the web page does not show the
required listing procedures).
If the transporting airlines require the staff traveling on its flights to list in the
waiting list via MYIDTravel, use the following link: http://sv.net/ ->
eBusiness -> Other Airlines Booking -> Existing Tickets / Booking or list for
flights.
If the transporting airlines require the staff traveling on its flights to list in the
waiting list via ID90, use the following link:
https://ifc.id90.com/
the user ID is: svemp small letter and the password is: 065.
REQUIREMENTS WHILE TRAVELING
 Identification
Eligible Persons traveling under the terms of this Agreement must
present proper identification upon check-in and whenever requested
by the Transporting Airline. Official proof of identity shall bear the
photograph and signature of the individual. In the case of the
Employee, he or she must carry the company identification card. The
Transporting Airline reserves the right to refuse travel if proof of
identity cannot be provided.
4
 Travel Documents
Eligible Persons are expected to hold all pertinent travel documents
such as passports, visas and health certificates required by the
country of destination and points en route(in case offloading should
become necessary for commercial or other reasons.)
 Electronic Ticket Number
It is the passenger's responsibility to provide the E-Ticket number to
any point of contact with the Transporting Airline. The Transporting
Airline can refuse to accept the passenger if the E-Ticket number is
not provided by the passenger.
 Dress Code and Behavior
Eligible Persons traveling under the terms of this Agreement must
ensure that their appearance and behavior are in line with the
Transporting Airline’s policy. Eligible Persons must ensure that no
inconvenience is given to commercial passengers of the Transporting
Airline and that ground staff and cabin crew are not distracted from
giving maximum service to such passengers.
As a rule, Eligible Persons should be dressed in accordance with
public standards of good taste. This will normally mean attire suitable
for an office, or smart casual wear. It generally excludes jeans, Tshirts, sweatshirts, shorts, gym shoes, and similar extremes of casual
wear.
Failure to observe the regulations of the Transporting Airline may
result in refusal to accept for travel.
 Children under 16
Children under 16 must travel accompanied by an adult holding the
same type of ticket.
5
eBusiness Login:
Please follow the illustrated instructions shown below to login to eBusiness:
Select eBusiness Center to
open Business Center Home
Page.
Step No1
6
Type your:
1. User Name
2. Password
Step No.2
Other Airlines Booking
Select Other Airlines
Booking to open the
booking page
Step No.3
7
Booking & Issuing of Tickets:
Please follow the illustrated instructions shown below for booking and
issuing tickets:
Select confirm ,
then next
Step No.1
8
Select
Booking/Listing
Step No.2
Select the names
of travelers, then
click Next
Step No.3
9
Enter the
Required
Travel
Information,
then select
time table
Step No.4
Select Your
Flight, then
Next
Step No.5
10
Check your
booking
information,
then select
Next
Step No.6
Check Price
Information,
then select
Next
Step No.7
11
Enter
personal and
Credit Card
information,
then select
Verify
Step No.8
The message
“The credit
card was
successfully
saved for the
current
booking”
means that the
credit card has
been accepted
Step No.9
12
Recheck your
personal and
flight
information,
then select
Next
Step No.10
Record the
PNR and
Ticket
Number
shown
Step No.11
13
Listing/Relisting:
Please follow the illustrated instructions shown below for Listing/relisting
(Listing/Relisting is made in case of YR2/CR2 tickets).
1- select Existing
Tickets/Book
or List for
Flights
2- Enter the Ticket
number& Passenger
last name, then
select Next
Step No.1
14
Enter
required
information,
then select
Next
Step No.2
Enter your new listing
information, then select
Next
Step No.3
15
Select the
required
flights
information,
then Next
Step No.4
Check your
new listing
information,
then select
Next
Step No.5
16
If required,
enter the
APIS
information,
then select
Next
Step No.6
Check your
new listing
information,
then select
Next
Step No.7
17
New listing
Reference
will be
created
Step No.8
18
Rebooking:
Please follow the illustrated instructions shown below for rebooking (for YR1
ticket).
Select PNR
Retrieval
Step No.1
Enter
Booking
Reference &
Passenger
last name,
then select
Next
Step No.2
19
Select the
required
segment, then
select rebook
segment and for
rebook all
segments click
rebook all
Step No.3
Enter your
new booking
information,
then select
Next
Step No.4
20
Select the
required
flights
information,
then Next
Step No.5
Check the
new booking
information,
then select
rebook now
Step No.6
21
Record the
new
booking
information
shown
Step No.7
22
Cancelation:
Please follow the illustrated instructions shown below for booking cancelation
Select PNR
Retrieval
Step No.1
Enter
Booking
Reference &
Passenger
last name,
then select
Next
Step No.2
23
Select the
required segment,
then cancel
segment. To
cancel all
segments select
cancel all
Step No.3
Record the
cancelation
information
shown
Step No.4
24
Refund:
Please follow the illustrated instructions shown below for refunding (please
note that you need to cancel any reservation made before you can refund
your ticket):
1-Select Ticket
Retrieval/Refund
2- Enter the Ticket
number/Passenger last name,
then select Next
Step No.1
25
Check the
Ticket & Fare
information,
then select
refund
Step No.2
Check the
Ticket
information,
then select
refund now
Step No.3
26
The message
“Refund
Confirmation”
means that your
refund request has
been accepted
Step No.4
For further information, please
[email protected]
27
contact
the
e-mail
address: