Convention 2015 Program Guide - Hearing Loss Association of
Transcription
Convention 2015 Program Guide - Hearing Loss Association of
CELEBRATING 35 YEARS ST. LOUIS UNION STATION HOTEL St. Louis, Missouri • June 25 – 28, 2015 www.hearingloss.org PRO G R AM AND EXHI BIT GUIDE CONVENTION Better hearing begins here. Introducing BrainHearing™ technology. Give your brain exactly what it needs to hear. We understand how your ears and your brain work together as a system, with your brain doing the heavy lifting. Oticon hearing instruments with BrainHearing TM technology are designed for your brain, supporting the hard work it does. Super small, they fit invisibly in your ear canal or tuck discreetly behind your ear. BrainHearing technology enables them to be minutely tuned 96 % PATIENT SATISFACTION* to match your unique hearing profile and personal sound preferences. Then deliver sound with the clearest, purest signal possible in the way your brain is best able to understand it. So you hear better, with less effort. Anywhere. Anytime. *2013 Oticon Alta International Satisfaction Study, overall satisfaction for both new and experienced hearing instrument users. www.oticonusa.com Come Visit Booth #226 TABLE OF CONTENTS Welcome Letter from Opeoluwa Sotonwa, LL.M, Executive Director, Missouri Commission for the Deaf and Hard of Hearing....................................................... 5 Welcome Letter from Anna Gilmore Hall, HLAA Executive Director.......................................... 6 Schedule-at-a-Glance............................................................................................................................ 7 Educational Workshop and State/Chapter Development Workshops Schedules for Thursday, Friday, Saturday..........................................................................................10 Demo Room Schedule for Thursday, Friday, Saturday....................................................................13 Special Meetings of Interest CONVENTION REGISTRATION HOURS Convention Registration, along with the Information Booth, is located in the Depot Registration Office (see floor plan). WEDNESDAY, JUNE 24 9 a.m. – 5 p.m. National Association of State Agencies of the Deaf and Hard of Hearing (NASADHH)...........16 Board of Trustees and Annual Business Meetings...................................................................16 Newcomers Orientation................................................................................................................16 THURSDAY, JUNE 25 and Network of Consumer Hearing Assistive Technology Trainers (N-CHATT)......................16 FRIDAY, JUNE 26 Florida State Social.......................................................................................................................16 8 a.m. – 5:30 p.m. Board of Trustees Open House...................................................................................................16 New York State Happy Hour.......................................................................................................16 Texas State Meeting......................................................................................................................16 General Information SATURDAY, JUNE 27 8 a.m. – 4 p.m. Banquet Seating............................................................................................................................18 Book Signings – Katherine Bouton and Gael Hannan............................................................18 Bulletin Board...............................................................................................................................18 Communication Access/Assistive Listening Devices Used at Convention..........................18 Continuing Education Units (CEUs).........................................................................................18 Donations to Rocky and Ahme Stone Endowment Fund.......................................................18 EXHIBIT HALL HOURS Flash Drives (Sponsored by Cochlear)......................................................................................18 The Exhibit Hall is Information Booth (Sponsored by CEA Foundation).............................................................19 located in the Midway. Lost & Found ...............................................................................................................................19 Mobile Convention App and Play to Win (Sponsored by CTIA – The Wireless Association®)................................................................19 Photo Booth (Sponsored by Advanced Bionics)......................................................................19 Social Media..................................................................................................................................19 Thank You Volunteers, CART Providers...........................................................................................20 Convention 2015 Individual Donors.................................................................................................21 Convention 2015 Sponsors.................................................................................................................22 Exhibit Hall Floor Plan........................................................................................................................24 Exhibitors Listed Alphabetically........................................................................................................25 Exhibitors with Company Description..............................................................................................26 WEDNESDAY, JUNE 24 National Association of State Agencies of the Deaf and Hard of Hearing....................................35 All-Leaders Chapter Building Workshop..........................................................................................35 State Chapter Coordinators Workshop.............................................................................................35 State Organization Workshop.............................................................................................................35 3 SUNDAY, JUNE 28 8 a.m. – 11 a.m. THURSDAY, JUNE 25 Noon – 5 p.m. FRIDAY, JUNE 26 11 a.m. – 5 p.m. SATURDAY, JUNE 27 9 a.m. – 3 p.m. CONVENTION REGISTRATION HOURS Convention Registration, along with the Information Booth, is located in the Depot Registration Office (see floor plan). WEDNESDAY, JUNE 24 9 a.m. – 5 p.m. THURSDAY, JUNE 25 and TABLE OF CONTENTS THURSDAY, JUNE 25 Board of Trustees and Annual Business Meetings...........................................................................36 Exhibit Hall Grand Opening (Sponsored by AT&T).......................................................................36 Newcomers Orientation........................................................................................................................36 Demo Room Presentations with Descriptions.................................................................................36 State/Chapter Development Workshops with Descriptions...........................................................37 Educational Workshops with Descriptions.......................................................................................37 Opening Session (Keynote speaker, Charles Laszlo, Ph.D.)...........................................................40 Get Acquainted Party (Sponsored by CaptionCall)..........................................................................40 FRIDAY, JUNE 26 FRIDAY, JUNE 26 Symposium: Employment Issues for People with Hearing Loss........................................................42 8 a.m. – 5:30 p.m. Demo Room Presentations with Descriptions.................................................................................45 State/Chapter Development Workshops with Descriptions...........................................................45 SATURDAY, JUNE 27 8 a.m. – 4 p.m. SUNDAY, JUNE 28 8 a.m. – 11 a.m. EXHIBIT HALL HOURS Educational Workshops with Descriptions .....................................................................................46 Route 66 Rivalry: St. Louis Cardinals vs. Chicago Cubs at Busch Stadium (Sponsored by Sprint CapTel).....................................................................................................47 SATURDAY, JUNE 27 Demo Room Presentations with Descriptions.................................................................................49 State/Chapter Development Workshops with Descriptions...........................................................49 Educational Workshops with Descriptions.......................................................................................50 Rocky Stone: Operation 35 Banquet (Sponsored by Contacta) The Exhibit Hall is Presentation of the Rocky Stone Humanitarian Award..........................................................53 located in the Midway. Official Announcement – Convention 2016.............................................................................53 Announcement of Mobile Convention App Play to Win Prize Winners..............................53 Entertainment by Kathy Buckley................................................................................................53 THURSDAY, JUNE 25 Noon – 5 p.m. FRIDAY, JUNE 26 11 a.m. – 5 p.m. SATURDAY, JUNE 27 9 a.m. – 3 p.m. SUNDAY, JUNE 28 Worship Service....................................................................................................................................54 Awards Breakfast and Ceremony (Sponsored by CapTel Captioned Telephone).........................55 About HLAA Awards...........................................................................................................................57 Walk4Hearing.......................................................................................................................................60 Join HLAA.............................................................................................................................................61 Board of Trustees, Professional Advisors, Staff and National Office Volunteers.........................62 4 WELCOME LETTER FROM OPEOLUWA SOTONWA WELCOME LETTER FROM OPEOLUWA SOTONWA 5 WELC OME CONVENTION TO The Year of the Thirties WELCOME LETTER FROM ANNA GILMORE HALL Welcome to St. Louis! HLAA, founded by Rocky Stone as Self Help for Hard of Hearing People, has been helping people live successfully with hearing loss since 1979. On Saturday evening, we will celebrate and toast our 35 years at the Rocky Stone: Operation 35 Banquet. After bringing people together in a hearing-friendly convention for 30 years (the first one was held in Chicago in 1984 and the second one in 1986 in Palo Alto, California), you would think our conventions could not get any better. Surprise! Over these 30-plus years, we know even more about hearing loss and hearing assistive technology has developed so rapidly that having a hearing loss in 2015 means there are more options for people than there were 35 years ago. Here, at the HLAA Convention, you have everything under one roof to leave you inspired and filled with new ideas. And, it’s not just about what you will learn or discover, it’s the people you will meet in these four days – people who understand your hearing loss in a place where it’s okay not to hear well. It doesn’t get any better than this. If this is your first HLAA Convention, I extend an invitation to go to the Newcomers Orientation on Thursday, June 25 (12:30 p.m. - 1:30 p.m.). Take advantage of the networking opportunities and advice from some of our long-time members about the best ways to take advantage of all the Convention has to offer. If you are one of our longtime convention veterans and this is your tenth or even 30th convention, thank you for your continued support and enjoy reuniting with friends from across the country. This convention would not be possible without the hard work and dedication of many people. Our staff and volunteers have been working hard to make this event in St. Louis a wonderful experience. Our appreciation goes to the companies that generously sponsor and support this event. Without their backing, it would be impossible to provide this kind of quality convention for our attendees. A special thanks and appreciation go to the technology and CART teams that coordinate the assistive listening technology and provide captioning for our sessions. We are blessed to have outstanding experts as workshop speakers. We can count on them to share their knowledge and expertise and provide us with the latest information which makes our convention a place of unparalleled learning. Finally, thanks to all of you – our members – for making the journey to St. Louis and participating in the HLAA Convention. It is your commitment, dedication and boundless enthusiasm that ensures that HLAA Conventions are truly an enriching experience. We have something for everyone, regardless of your age or level of hearing loss. You might have some difficult choices to make! Enjoy every minute of your time here. It is going to be an unforgettable experience for me, and for all of us! Anna Gilmore Hall Executive Director 6 SCHEDULE-AT-A-GLANCE All sessions will take place at the St. Louis Union Station Hotel with the exception of the St. Louis Cardinals game at Busch Stadium. Registration badges must be worn to attend all sessions and to visit the Exhibit Hall (free ‘Exhibit Hall Only’ passes are available at the Convention Registration Desk). WEDNESDAY, JUNE 24 9 a.m. – 5 p.m. Exhibit and Attendee Registration Open Depot Registration Office 1 p.m. – 4 p.m. National Association of State Agencies Regency C of the Deaf and Hard of Hearing 2 p.m. – 5 p.m. All-Leaders Chapter Building Workshop Regency A 6:30 p.m. – 8 p.m. State Chapter Coordinators Workshop Regency A 6:30 p.m. – 8 p.m. State Organization Workshop Regency C 8 a.m. – 5:30 p.m. Exhibit and Attendee Registration Open Depot Registration Office 9:15 a.m. – 11:30 a.m. HLAA Board of Trustees and Regency A Annual Business Meetings Noon – 1:30 p.m. Exhibit Hall Grand Opening Sponsored by AT&T (Midway Exhibit Hall open until 5 p.m.) The Midway 12:15 p.m. – 1 p.m. Demo Room Presentation by CapTel Captioned Telephone Midway Suites III & IV 12:30 p.m. – 1:30 p.m. Newcomers Orientation Regency C 1:15 p.m. – 2 p.m. Demo Room Presentation by Phonak, AG Midway Suites III & IV 1:30 p.m. – 2:45 p.m. N-CHATT – Network of Consumer Hearing Assistive Technology Trainers Meeting Midway II THURSDAY, JUNE 25 Grand Ballroom B Regency C Regency B Grand Ballroom C Regency A 2:15 p.m. – 3 p.m. Demo Room Presentation by Wireless RERC and AT&T Midway Suites III & IV 3:15 p.m. – 4 p.m. Demo Room Presentation by Oticon, Inc. Midway Suites III & IV 3:15 p.m. – 4:30 p.m. Educational (4 tracks) and State/Chapter Workshops (see list of rooms above) 7 SCHEDULE-AT-A-GLANCE Educational Workshops (4 tracks) 1:45 p.m. – 3 p.m. Advocacy Assistive & Other Technology Hearing Aids & Cochlear Implants Relationships & Communication State/Chapter Room Workshops SCHEDULE-AT-A-GLANCE 4:15 p.m. – 5 p.m. Demo Room Presentation by Advanced Bionics Midway Suites III & IV 5 p.m. – 6:30 p.m. Opening Session featuring keynote speaker Charles Laszlo, Ph.D. delivering Advances, Obstacles and Solutions in a Changing World Grand Ballroom D - F 8:30 p.m. – 11 p.m. Get Acquainted Party Sponsored by CaptionCall Grand Hall 8 a.m. – 5:30 p.m. Exhibit and Attendee Registration Open Depot Registration Office 9 a.m. – Noon Symposium: Employment Issues for People with Hearing Loss moderated by Valerie Stafford-Mallis, HLAA Board of Trustee Grand Ballroom D - F 11 a.m. – 5 p.m. Exhibit Hall Open The Midway Noon – 12:45 p.m. Demo Room Presentation by HyperSound Midway Suites III & IV 12:30 p.m. – 1:30 p.m. 1 p.m. – 1:45 p.m. Book Signing: Living Better With Hearing Loss: A Guide to Health, Happiness, Love, Sex, Work, Friends... and Hearing Aids by Katherine Bouton Demo Room Presentation by Phonak AG The Midway (near booths 306 and 311) SCHEDULE-AT-A-GLANCE FRIDAY, JUNE 26 1:30 p.m. – 2:45 p.m. Educational Workshops (4 tracks) Advocacy Assistive & Other Technology Hearing Aids & Cochlear Implants Relationships & Communication State/Chapter Room Workshops Midway Suites III & IV Grand Ballroom B Regency C Regency B Grand Ballroom C Regency A 2 p.m. – 2:45 p.m. Demo Room Presentation by Advanced Bionics Midway Suites III & IV 3 p.m. – 3:45 p.m. Demo Room Presentation by ZPower, LLC Midway Suites III & IV 3 p.m. – 4:15 p.m. Educational (4 tracks) and State/Chapter Workshops (see list of rooms above) 4 p.m. – 4:45 p.m. Demo Room Presentation by Cochlear Midway Suites III & IV 4:30 p.m. – 5:30 p.m. HLAA Board of Trustees Open House Foyer A (near Regency) 5:30 p.m. Board buses for Route 66 Rivalry: St. Louis Cardinals vs. Chicago Cubs at Busch Stadium (buses will shuttle until everyone who wants to ride the bus are at the stadium; walking and Metro are the easiest ways to get to Busch Stadium) Sponsored by Sprint CapTel 8 SCHEDULE-AT-A-GLANCE SATURDAY, JUNE 27 Exhibit and Attendee Registration Open 8 a.m. – 4 p.m. 8:45 a.m. – 10 a.m. Educational Workshops (4 tracks) Advocacy Assistive & Other Technology Hearing Aids & Cochlear Implants Relationships & Communication State/Chapter Room Workshops Depot Registration Office Grand Ballroom B Regency C Regency B Grand Ballroom C Regency A Exhibit Hall Open The Midway 9:15 a.m. – 10 a.m. Demo Room Presentation by Sprint CapTel Midway Suites III & IV 10:15 a.m. – 11 a.m. Demo Room Presentation by Federal Relay (Sprint) Midway Suites III & IV 10:15 a.m. – 11:30 a.m. Educational Workshops and State/Chapter Room Workshops (see list of rooms above) 11:15 a.m. – Noon Demo Room Presentation by Dogs for the Deaf 11:30 a.m. – 1:30 p.m. Exhibit Hall and Demos only (Hall closes at 3 p.m.) Ice Cream in the Midway, Sponsored by IntriCon Noon – 1:30 p.m. Booksigning: The Way I Hear It: A Life with Hearing Loss by Gael Hannan 2 p.m. – 3:15 p.m. Educational Workshops and State/Chapter Room Workshops (see list of rooms above) 1 p.m. – 1:45 p.m. Demo Room Presentation by Listen Technologies Midway Suites III & IV 2 p.m. – 2:45 p.m. Demo Room Presentation by Cochlear Midway Suites III & IV 3:30 p.m. – 4:45 p.m. Educational Workshops and State/Chapter Room Workshops (see list of rooms above) 7 p.m. – 11 p.m. Rocky Stone: Operation 35 Banquet Sponsored in part by Contacta Midway Suites III & IV The Midway (near booths 306 and 311) Grand Ballroom D - F SUNDAY, JUNE 28 7:30 a.m. – 8:15 a.m. Worship Service Regency A 8:30 a.m. – 10:30 a.m. Awards Breakfast and Ceremony Sponsored by CapTel Captioned Telephone Grand Ballroom E - F Create your own schedule by using the mobile Convention app – just go to eventmobi.com/HLAA2015 on any device with a browser or scan the QR code. New this year – download the app from your App Store! 9 SCHEDULE-AT-A-GLANCE 9 a.m. – 3 p.m. WORKSHOP SCHEDULE Thursday, June 25 9 a.m. – 11 a.m. Advocacy Assistive & Other Technology Hearing Aids & Cochlear Implants Relationships & Communication State/Chapter Development Room Grand Ballroom B Regency C Regency B Grand Ballroom C Regency A The Wireless Industry: Finding the Cell Phones or Mobile Devices to Meet Your Needs Moderator: Matthew Gerst, Director, State Regulatory & External Affairs, CTIA-The Wireless Association® Regency C 12:30 p.m. – Newcomers Orientation - New to HLAA Conventions? Don’t miss this session! 1:30 p.m Joan Haber Regency C WORKSHOP SCHEDULE 1:45 p.m. – 3 p.m. 3:15 p.m. – 4:30 p.m. Strategic Collaborations HLAA’s New to Improve Access Consumer Technology Initiative and What It Steven A. Florio, Means to You Moderator* Cynthia ComptonPanelists:** Conley, Ph.D. • Marilyn Call • Lisa Kornberg • Heidi Reed • Opeoluwa Sotonwa • John Wyvill What, Why and How: Perseverance to Hearing Aids 2015 Triumph Douglas L. Beck, Au.D. Brian Patrick Jensen Aural Rehabilitation (A.R.) for the Consumer: What Every Person with Hearing Loss Should Know HIA Manufacturers Panel: Technological Advances to Address Difficult Listening Situations Individuals with Hearing Loss in an Office Environment: Overcoming Communication Barriers and Changing Perception Peggy Ellertsen, M.Ed., C.C.C.-S.L.P. How to Start a Loop Initiative in Your Community Juliëtte Sterkens, Au.D. Andy Bopp, Moderator Getting the Most Out of Facebook – The Ultimate Community Awareness Builder • JoAnne DeVries • Ed Ogiba Communication Strategies - How to Engage Your Audience Joan Haber Latisha Panelists: Porter-Vaughn • Bill Dickinson, Au.D., Phonak • Annette Mazevski, Au.D., Ph.D., Oticon • John Nelson, Ph.D., ReSound • Tom Powers, Ph.D., Siemens Hearing Instrument • Dennis Van Vliet, Au.D., Starkey Hearing Technologies Strategic Collaborations to Improve Access *Moderator: Steven A. Florio, President of the National Association of State Agencies of the Deaf and Hard of Hearing, and Executive Director of the Rhode Island Commission on the Deaf and Hard of Hearing **Panelists: Marilyn Call, Division Director, Utah Division of Services to the Deaf and Hard of Hearing, Heidi Reed, Commissioner, Massachusetts Commission for the Deaf and Hard of Hearing, Lisa Kornberg, Executive Director, Maryland Governor’s Office of the Deaf and Hard of Hearing, Opeoluwa Sotonwa, Executive Director, Missouri Commission for the Deaf and Hard of Hearing, John Wyvill, Executive Director, Nebraska Commission for the Deaf and Hard of Hearing 10 WORKSHOP SCHEDULE Friday, June 26 9 a.m. – Noon Advocacy Assistive & Other Technology Hearing Aids & Cochlear Implants Relationships & Communication State/Chapter Development Room Grand Ballroom B Regency C Regency B Grand Ballroom C Regency A Symposium: Employment Issues for People with Hearing Loss Moderator: Valerie Stafford-Mallis, Vice Chairperson of the HLAA Board of Trustees; Business Development Manager, Alternative Communication Services Panelists: • Lori Golden, Abilities Strategy Leader, Ernst & Young, LLP (EY) • Lise Hamlin, HLAA Director of Public Policy • Brian Patrick Jensen, Director of Emerging Markets, Communication Services for the Deaf, Inc. • Barbara Johnson, IT Project Manager, Massachusetts Institute of Technology (MIT) • Becky Montgomery, Senior Content Developer, Microsoft • Bob Vetere, Senior Workplace Accommodation Specialist, Northrop Grumman Grand Ballroom D-F 1:30 p.m. – 2:45 p.m. Avonne Bell, Esq., Moderator Age 65 Plus: Cochlear Implant Candidacy and Outcomes • Teresa Zwolan, Ph.D. • Donna Sorkin, M.A. • Ann Liming How the Hearing Loss Revolution and its Nine Guiding Principles Empowers People with Hearing Loss Pat Dobbs Panelists: • David Dougall, Blackberry • Heather Dowdy, Motorola Mobility • Anthony Jasionowski, Panasonic Corp. of North America 3 p.m. – 4:15 p.m. A HoH on the Road (Traveling with Hearing Loss) Technology for Success in the Workplace Gael Hannan Esther Kelly Bilateral Cochlear Harness Your Implant Experiences Hearing Loss Superpowers Wayne L. Roorda, (Amaze with Moderator Your Gifts!) Panelists: • Jason Anderson • Pat Dobbs • Howard Samuels 11 Angie L. Fuoco, MPH, CPH How to Plan a Major Community Event to Expand Your Mission, Awareness and Source of Funds • JoAnne DeVries • Ron and Jean Haynes • Art Matlock How to Run a Rap Session to Fully Support Your Members Joan Haber WORKSHOP SCHEDULE Heroes with Hearing Making an Loss: A Conversation Informed Decision with Veterans When Purchasing a Hearing Aid Master Sergeant Compatible (HAC) Sean Lehman Mobile Handset WORKSHOP SCHEDULE Saturday, June 27 8:45 a.m. – 10 a.m. Advocacy Assistive & Other Technology Hearing Aids & Cochlear Implants Relationships & Communication State/Chapter Development Room Grand Ballroom B Regency C Regency B Grand Ballroom C Regency A Gallaudet’s Peer Smartphones: Mentoring Program: Hearing Assistive Benefits and Future Technology Directions Perry C. Hanavan, • Larry Medwetsky, Au.D. Ph.D. • Matthew Bakke, Ph.D. • Mary Garvert 10:15 a.m. – Owning Your 11:30 a.m. Hearing Loss WORKSHOP SCHEDULE • Maureen Fischer, M.S. CCC-A • Saneta Thurmon, M.A. CCC-SLP/A Best Practices and What Patients Should Ask When Purchasing Hearing Aids Michael Valente, Ph.D. Hearing Restoration Me and My Beyond Amplification Audiologist: How to Become Partners for • G. Robert Kletzker, Better Hearing M.D. • Richard M. Hogan, • Barbara Johnson MS, CCC-A • Ann-Marie Hennessey, Au.D. Untreated Hearing FUNdamentals of Loss: Effects on Loop Fundraising Physical, Cognitive, and Social Well Being • Juliëtte Sterkens, Au.D. Lyndsey Nalu, Au.D., • JoAnne DeVries CCC-A • Cheri Perazzoli Managing Your Hearing Loss with a Smile Rose Aird Minette, M.A. How to Start, Revitalize or Energize Your Chapter Ed Ogiba, Moderator 11:30 a.m. – Exhibit Hall & Demos Only – this is a special (and fun!) time to spend some time exploring the latest technology and services for people with hearing loss in the Midway Exhibit Hall. The Demo Room is located in the Midway 1:30 p.m. Suites III & IV, just off the exhibit hall floor. 1:30 p.m. – 2:45 p.m. Influencing Behaviors and Practices in the Pursuit of Treatment for Hearing Loss: Beyond Cost, Stigma, and Other Challenges • Noreen Gibbens, Au.D. • Charlie Brown, BC-HIS 3 p.m. – 4:15 p.m. Job Search – Persistence and Creativity Pay Off Tracey Dorr Advocacy Training for Hearing Access • Mary Heron Dyer • Sheryl Butler Incorporating Spouses into Aural Rehabilitation Therapy for Adult Cochlear Implant Users Managing Hearing Loss: Advocating for Person-centered Care Joseph Montano, Ed.D. • Christina Gabany • Saneta Thurmon, M.A. CCC-SLP/A Implantable Surgery Benefits of Binaural for Sensorineural Stimulation with Hearing Loss Bimodal Devices and Bilateral Jacques Herzog, Cochlear Implants M.D. • Lisa G. Potts, Ph.D., CCC-A • Jill B. Firszt, Ph.D., CCC-A 12 Young Adults Roundtable Ed Ogiba, Moderator Panelists: • Terry and Jim Bedard • Zina Jawadi • Viral Tejani Living Well with Hearing Loss Vision for State and Chapter Leadership Samuel Trychin, Ph.D. Anna Gilmore Hall DEMO ROOM SCHEDULE All Demo Room presentations will be held in Midway Suites III & IV THURSDAY, JUNE 25 12:15 p.m. – 1 p.m. CapTel Captioned Telephone: Latest Technology in Captioned Telephone Presenter: John Kinstler, CapTel Outreach Marketing Manager 1:15 p.m. – 2 p.m. Phonak, AG: New Products for Hearing Better in the Workplace Presenter: Laura Baney, Business Development Manager, Audiologist 2:15 p.m. – 3 p.m. Wireless RERC and AT&T: Wireless Independence Now Presenters: Ben Lippincott, Project Director, Industry & Consumer Education and Outreach, Wireless RERC Kendra Cox, Manager – Compliance and Outreach AT&T’s Corporate Accessibility Technology Office 3:15 p.m. – 4 p.m. Oticon, Inc.: Maintaining Connections with Family and Friends Presenters: Regina Winbush, Pediatric Account Manager Randi R. Pogash, Manager, Clinical Studies 4:15 p.m. – 5 p.m. Advanced Bionics: Connect to Your World Presenter: Julia Biedenstein, Cochlear Implant Consumer Specialist FRIDAY, JUNE 26 1 p.m. – 1:45 p.m. Phonak AG: What You Should Demand from Your Audiologist: The Solution Approach Presenter: Hans Mülder, Director of Marketing 2 p.m. – 2:45 p.m. Advanced Bionics: Solutions for Hearing Your Best in Noise Presenter: Helen Cartwright, Cochlear Implant Consumer Specialist 3 p.m. – 3:45 p.m. ZPower, LLC: Recharge Your Hearing Aid Presenters: Barry A. Freeman, Ph.D., Vice President of Business Development Sara Sable-Antry, Vice President of Sales 4 p.m. – 4:45 p.m. Cochlear: Hear and Be Heard – Your Partner for Life Presenter: Sara Chinnock, Engagement Manager SATURDAY, JUNE 27 9:15 a.m. – 10 a.m. Sprint CapTel: Getting the Most from Your Captioned Phone Provider Presenter: Chameen Stratton, CapTel Marketing Manager 10:15 a.m. – 11 a.m. Federal Relay (Sprint): Veterans and Telecommunications Presenter: Kraig Ankiewicz, Federal Relay - Veteran/Civilian Personnel Liaison 11:15 a.m. – Noon Dogs for the Deaf: Hearing Dog Demonstration Presenters: Blake Matray, President and CEO Annette Vitello, Executive Assistent 1 p.m. – 1:45 p.m. Listen Technologies: Self-Advocacy Under the Americans with Disabilities Act (ADA) Presenter: Andrew Glasmacher, Product Training Manager 2 p.m. – 2:45 p.m. Cochlear: CochlearTM Hearing Implants – Innovations for a Lifetime of Better Hearing Presenter: Chris Koehler, Engagement Manager 13 DEMO ROOM SCHEDULE Noon – 12:45 p.m. HyperSound: Hypersound Directed Audio Solution – Hear Every Word Presenters: Brian Taylor, Au.D., Senior Director of Clinical Affairs Rodney Schutt, Senior Vice President and General Manager See what everyone is talking about CapTel® Captioned Telephones show captions of everything a caller says, letting people with hearing loss enjoy the phone again. CapTel apTel Stop by the C the e booth to se logy! latest techno offers superior quality captions and exceptional 24/7 customer support. With phones to match any environment (landline, IP-based, and mobile apps), CapTel sets the NEW! CapTel 2400i - The latest addition to the CapTel line of telephones standard for unlocking the telephone. Captioned Telephone 1-800-233-9130 www.CapTel.com Visit our website to see what CapTel users have to say! A L I F E T I M E O F I N N OVAT I O N . YO U R PA RT N E R F O R L I F E . Hearing implants are designed to reconnect you to the life you love. While hearing aids help many people, they simply amplify sounds. Unfortunately, as hearing loss progresses, sounds need to not only be made louder, they need to be made clearer. Hearing implants may give you that clarity. • Upgradeable technology that gives you access to future innovation • First and only Hybrid™ Hearing solution* • True wireless freedom with no strings attached • Sound processors that automatically adapt to optimize your hearing Experience clearer sound and a lifetime of better hearing. Visit Booth #231 to learn more. *Hybrid Hearing is approved in the US only for use with the Nucleus Hybrid L24 Implant and adults 18 and older. ©Cochlear Limited 2015. All rights reserved. Hear now. And always and other trademarks and registered trademarks are the property of Cochlear Limited. FUN2352 ISS1 APR15 Hearing Aid and Cochlear Implant Users, Participate in a Study of Speech Comprehension on a Cell Phone What: Study conducted by the Technology Access Program at Gallaudet University to investigate the degree of audio quality that will lead to effective use of wireless telephones (cell phones) by people with hearing loss. When: Thursday, June 25 through Sunday, June 28 Each test session lasts for slightly less than one hour. You will be paid $20 for your participation. Where: St. Louis Union Station Hotel (Convention Hotel) Requirements for participation are: • Must be 18 years of age or older • Must be fluent in English • Must be a daily hearing aid or cochlear implant user • Must use the telephone (rather than TTY, Video Relay Services or Text-Based IP Relay) regularly for most of your calls. • Be able to pass a very brief screening for the ability to hear high frequency tones Contact Paula Tucker at [email protected] or 240.481.5224 if you would like to participate. This study has been approved by the Gallaudet University Institutional Review Board. SPECIAL MEETINGS OF INTEREST WEDNESDAY, JUNE 24 SPECIAL MEETINGS OF INTEREST 1 p.m. – 4 p.m. National Association of State Agencies of the Deaf and Hard of Hearing (NASADHH) Room: Regency C The National Association of State Agencies of the Deaf and Hard of Hearing (NASADHH) will be hosting its annual meeting at the HLAA Convention 2015. The agenda includes guest speaker Marcie Roth, Director of the Office of Disability, Integration and Coordination at FEMA, a panel presentation on the state-of-the-art technologies used by the deaf and hard of hearing communities, a look at how the Americans with Disabilities Act supports access to these technologies, and a business meeting. Convention attendees are welcome to observe the meeting. THURSDAY, JUNE 25 9 a.m. – 11:15 a.m. Board of Trustees and Annual Business Meeting Room: Regency A Come learn what goals and priorities the HLAA Board of Trustees has set for the coming year. 12:30 p.m. – 1:30 p.m. Newcomers Orientation Room: Regency C Moderator: Joan Haber, a former member of the HLAA Board of Trustees, is attending her 16th consecutive Convention. She was the 2010 recipient of the Rocky Stone Humanitarian Award and is very active in the HLAA-Sarasota Chapter. If you haven’t attended our Convention before, we recommend you attend this session to learn what technology is in use in workshops and other sessions, and how to plan your time so you get the most out of the Convention and go home with new knowledge and energy. 1:30 p.m. – 2:45 p.m. Network of Consumer Hearing Assistive Technology Trainers (N-CHATT) Room: Midway Suite II Have you participated in one of HLAA’s previous HAT trainings? Are you interested in becoming a consumer trainer? A new program, the Network of Consumer Hearing Assistive Technology Trainers or N-CHATT, is about to be launched! The 2015-2016 pilot program will have some new features aimed at helping consumer trainers become even more competent and confident training other consumers in the community. At this convention, HLAA wants to meet with past HAT trainers to solicit suggestions and feedback as we roll out our new program and revised course of instruction. This meeting is also an opportunity for applicants to learn more about N-CHATT consumer training. Join us for a chat about N-CHATT! FRIDAY, JUNE 26 Noon – 1:15 p.m. Florida State Association Social Room: Midway Suite II All prior and current Florida residents and spouse/family members are invited to the Florida State Association Social. Bring your lunch and participate in a special meet and greet and picture-taking fun! 4:30 p.m. – 5:30 p.m. HLAA Board of Trustees Open House Location: Foyer A (corridor outside Regency Ballrooms) The volunteers who serve on the HLAA Board of Trustees are responsible for the governance and oversight of HLAA, as well as the long range planning we need to achieve our goals. We are at a very exciting time for HLAA and are poised to take our organization to the next level. The Board continually seeks new board members with a diversity of skills to help us fulfill our mission. 16 If you think you might be interested in serving on our Board, you are cordially invited to an open house to meet current Board members and find out more about what is involved in Board membership. This is also an opportunity for former board members to stop by and meet old friends or meet new ones. 4:30 p.m. – 5:30 p.m. New York State Happy Hour Room: Corridor outside the Grand Hall Market Join fellow New Yorkers for a bite to eat and a beverage. SATURDAY, JUNE 27 7:30 a.m. – 8:30 a.m. Texas State Meeting Room: Regency B Stop in for a light breakfast and join fellow Texans for a one-hour get together. Custom-Trained Hearing Dogs International Hearing Dog, Inc. rescues shelter dogs and trains them to be Hearing Dogs. All Hearing Dogs are certified and protected by the Americans with Disabilities Act. Hearing Dogs are hand delivered to your home. A trainer will work with you at your home, work and in your community. Each dog is custom trained for your needs. Why receive a dog from International Hearing Dog? Short wait list for Hearing Dogs No cost for the dog Works in United States and Canada Over 1,200 Hearing Dogs placed in 36 years Contact International Hearing Dog for more information: www.hearingdog.org | 303.287.3277 [email protected] Sharing the freedom Knowing hearing loss is the number one service related injury affecting every generation of veterans is just the beginning. Understanding how we can help our veterans overcome the challenges of hearing loss is when the real conversation begins. Heroes With Hearing Loss® is pleased to present... “ Sharing the veteran hearing loss experience” Date: June 26, 2015 Time: 1:30 – 2:45 pm Location: Grand Ballroom B Please join retired Master Sergeant Sean Lehman as he reveals the unique hearing loss challenges veterans face and why they’re still fighting for the freedom they’ve earned. MSgt Sean Lehman, USAF, Ret. For more information about the Heroes With Hearing Loss program: Join us: Booth 315/317 • Visit: HeroesWithHearingLoss.org Call: 800-974-1517 • E-mail: [email protected] Provided by Hamilton CapTel® Copyright © 2015 Hamilton Relay. All rights reserved. CapTel is a registered trademark of Ultratec, Inc. Photo by Sgt. Reece Lodder 042315 GENERAL INFORMATION Banquet Seating Haven’t yet selected your seat for Rocky Stone: Operation 35, the Saturday evening banquet? Not a problem! Just bring your banquet ticket found in your registration packet to the banquet seating table during the hours listed below. Volunteer Hollace Goodman will be happy to seat you at a great table. Wednesday, June 24 Noon – 2 p.m. Thursday, June 25 1 p.m. – 4 p.m. GENERAL INFORMATION Friday, June 26 11 a.m. – 1 p.m. Saturday, June 27 9:30 a.m. – 11:30 a.m. Book Signings Friday, June 26 12:30 p.m. – 1:30 p.m. Location: The Midway Exhibit Hall (near booths 306 and 311) Living Better with Hearing Loss: A Practical Guide to Life, Love, Sex, Work, Friends… and Hearing Aids; $14.99 By Katherine Bouton Living Better with Hearing Loss is a practical guide to daily life with hearing loss, from the mildest to the most severe. Detailed information about hearing aids, assistive listening devices, PSAP, and where to buy them, will help the newcomer to hearing loss as well as the veteran, navigate the confusing world of hearing loss technology. With anecdotes, humor and hard-earned experience, the author shares tips for travel, restaurants, the workplace, love, sex and friends. Saturday, June 27 Noon – 1:30 p.m. Location: The Midway Exhibit Hall (near booths 306 and 311) The Way I Hear It: A Life with Hearing Loss; $14.99 By Gael Hannan Purchase book at Harris Communications’ booth #311. In The Way I Hear It, Gael Hannan explodes one myth after another about the life with hearing loss—at any age. Part memoir, part survival guide, The Way I Hear It is a witty and honest journey into life of communication challenges: a deaf marriage proposal (where are those hearing aids when you need them?), pillow talk and other relationships, raising a child, the things we like to do, on the job, hearing technology and bridging the gap between consumer and professional for the best possible hearing health care. Aimed at people with hearing loss, their families and friends—as well as the professionals who serve them—The Way I Hear It offers strategies for effective communication, poetic reflections, and heartwarming stories from people she has met in her workshops and at conferences throughout North America. Writing in the entertaining, insightful style that has gained her an international following for her weekly blogs on HearingHealthMatters.org, Gael Hannan intertwines life’s daily frustrations with a strong message of optimism for living successfully with hearing loss. Bulletin Board See the bulletin board near the entrance of the Exhibit Hall (near registration) to help you find a friend or arrange a meeting. Of course, there’s also a mobile app for this – see more information on the next page. 18 Communication Access/Assistive Listening Devices All sessions will have CART (Communication Access Realtime Translation). Sign language interpretation is available for the Opening Session, Symposium, Banquet and Awards Breakfast and Ceremony. All sessions and breakout rooms will be looped (thank you, Contacta!) Continuing Education Units (CEUs) The educational program has been approved for 1.45 units by the American Academy of Audiology (the Academy). Professionals wishing to submit for CEUs must pick up a packet at the Registration Desk which contains an attendance form, assessment tool and educational program with learning outcomes. Donations to Rocky and Ahme Stone Endowment Fund Members of the founding family will be available to accept donations to the Rocky Rocky and Ahme Stone Endowment Fund in the foyer of the Midway Exhibit Hall. Each year the Fund provides at least one scholarship to an HLAA member who has never before attended a Convention. Stop by and introduce yourself. Donate $250 or more and become eligible to win a free-formed Oak Burl Bowl handcrafted by HLAA member Dave Welter. Drawing to be held on Saturday, June 27th. Flash Drives It’s a business card. No, it’s a credit card. No, it’s a flash drive! That’s right and you can store up to 2GB of data on this special item found in your Registration Bag. Sponsored by Cochlear GENERAL INFORMATION Information Booth Location: Depot Registration Office Sponsored by CEA Foundation Not sure how to access the mobile Convention app? Have a question about the local area? Not sure what time a session starts? If you’ve got a question, we have the answer! Stop at the Information Booth and before you know it, you’ll be on your way! Lost & Found Come to the Depot Registration Office to report a missing item or be reunited with your belongings. 5 Fabulous Prizes: 1st Prize: iPad Mini 3 + Case 2nd Prize: 3rd Prize: There’s so much to smile about! Stop by the Photo Booth, located near booths 214 and 217, and say “cheese!” Every attendee will receive a 4 x 6 photo – now that’s a souvenir worth smiling about! Social Media Add to the Convention conversation by mentioning #HLAA2015 in your tweets. Complimentary Full- Get the live Twitter feed through the Activity Package for Convention 2016 in mobile Convention app. Follow @HLAA for all the latest Convention news and Washington, D.C. + updates. 3 nights at the Washington Hilton Roger Pen by Phonak Roger EasyPen 4th Prize: by Phonak + Roger MyLink 5th Prize: Roger Clip-On Mic by Phonak + Roger MyLink Download the mobile convention app from the following app stores: Apple App Store, Google Play, BlackBerry World, and the Windows Phone Store; or, use your device (i.e., smartphone, tablet, Kindle) and go to eventmobi.com/ hlaa2015 on any device with a browser. Create a profile so you can create your own schedule, message other attendees, and best of all, have a chance to win prizes! That’s right, this year there are 5 fantastic prizes! Photo Booth Sponsored by Advanced Bionics Roger Pen products donated by Phonak AG. The winners will be announced at the Saturday evening banquet, Rocky Stone: Operation 35. You do not need to be present to win. If you have questions or need assistance, stop by the Information Booth or email Nancy Macklin at [email protected]. 19 Like us at facebook.com/ hearinglossassociation and then share photos and your Convention experience. GENERAL INFORMATION Mobile Convention App Sponsored by CTIA – The Wireless Association® NEW THIS YEAR! Earn Points for a Chance to Win Prizes in the Play to Win game! Collect as many points as possible by checking- in with exhibitors and sponsors in Exhibit Hall. Collect even more points by answering trivia questions. Great prizes will be awarded to the top 5 point leaders (as of 5 p.m. on Saturday, June 27). THANK YOU VOLUNTEERS AND CART PROVIDERS THANK YOU VOLUNTEERS AND CART PROVIDERS Thank You, Thank You, Thank You! Thank you very much to all of the Convention 2015 volunteers for their hard work to help make Convention 2015 run smoothly. Convention 2015 Volunteers Linda Baker Kim Boehm Ronald Brueckner Rex Burton Lori Calcaterra Elva Chiappa George Cooley Anna Bella D’Amico Nancy Dietrich Teresita Gonzales Robert Griffith Dan Haile Sandy Haile Gene Hanneke Kathie Hanneke Doris Haudenschield Larry Herbert Ted Huber Irene Janoski John Jun Sherri Meine Kathy Patrick Stan Patrick Carolyn Scism David Sherman Terri Shirley Mary Stodden Dianne Walters For the 23nd year, Deanna Baker will provide CART services for HLAA’s Convention. Each year she also recruits other providers and schedules to ensure that attendees have CART/captioning in every single workshop and session. To honor Bob Branigin, one of two HLAA members who has attended every Convention (Sue Miller from Rochester, NY is the other), Deanna established the Bob Branigin Scholarship Fund in 2011, and this year the fund enabled three HLAA members to attend Convention (two donated by Bob himself, and the other by Deanna and CART provider Kimberly August). See other scholarships on page 56. CART Providers for Convention 2015 Kimberly August CART Captioner Tucson, Arizona Deanna Baker, FAPR, RMR Realtime Captioner/Consultant Flagstaff, AZ [email protected] Linda S. Hershey, RDR, CCP CART Captioner Chattanooga, TN LeAnn M. Hibler, CSR, RMR, CRR NCRA-Certified CART Provider Joliet, IL [email protected] Diane J. Humphrey Realtime Captioner/CART provider Loveland, CO Karyn D. Menck, RDR, RMR, CRR, CBC, CCP Tennessee Captioning Nashville, Tennessee tennesseecaptioning.com Darlene E. Pickard, CCP, CBC, RDR Caption Northwest, Inc. Seattle, WA Kathryn A. Thomas, RDR, CCP CART Captioning Provider St. Louis, MO Sharon K. Vivian, CRR, CCP, CBC Broadcast Captionist and CART Provider South Milwaukee, WI [email protected] www.qualityrealtimeservices.com Patti White, President Good Sport Captioning [email protected] 314.322.5823 20 CART in the Demo Room A huge thank you to Mike Cano, RMR, CRR, CBC and CCP, of Alternative Communications Services (ACS) for providing CART for all presentations in the Demo Room. Visit ACS at booth #351 in the Exhibit Hall. HearMore Donates 3 Prizes You might be the winner of a Reizon Loud Ear Personal Amplifier at a State/ Chapter Development workshop! Thank you to HearMore, Inc. for their donation of three Reizon Loud Ear Personal Amplifiers. INDIVIDUAL CONVENTION 2015 DONORS We are grateful for the generous support of Convention 2015 by the following: Platinum Circle: $5,000 and above Hollace Goodman Gold Circle: $1,000 - $4,999 Anonymous Robert Branigin Shamai and Jeannette Kanter Nancy Sonnabend Maurice Wilson TracFone Wireless Friends: Up to $99 Floyd Nower and Judith Adams Cherie Alvarez Jeff Bonnell Harold and Elizabeth Booth Joline Burke Virginia Clark-Wright Jan P. Connolly Jim and Pat DeCaro Nancy Dietrich Robert and Margaret Ellertsen George Fitzgerald and Susan Jefferies-Fitzgerald Robert Prest and Sylvia Frank Larry Glenn Delbert Grover Verla Hamilton Mary Honomichl Irene W. Janoski Lois Johnson Ann Karson Karen Keil Richard Little Bea Lyons Debbie Mohney Bob and Janice Neidigh John and Julie Olson Sally O’Neil Ed Schickel David Sherman Paul and Annie Stevens Mary Stodden Bill Strawbridge and Meg Wallhagen Anne Taylor Careers without limits. At the core of AT&T, you’ll find diversity. After all, diversity has a real power. It’s an investment in our present and our future. That is why we celebrate and respect the rich culture and differences of our employees, customers, business partners, and communities in which we do business. That is why we are proud to support the HLAA’s efforts on behalf of all people with hearing loss. Learn more and search for jobs at: att.jobs/nolimits Diversity is the AT&T way of standing apart. Equal Opportunity Employer. © 2015 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. 21 INDIVIDUAL CONVENTION 2015 DONORS Bronze Circle: $100 - $499 Dianna Attaway Bob and Kimberly August Scott Smith and Deanna Baker Diana Bingham Thomas and Kathleen Borzell Molly Corum Marjorie Cox Dave Dougall Joe and Victoria Douglas Richard Einhorn Mary Fredericks Bob and Beverly Geldreich Steven and Joan Haber Claudia Herczog Toni Iacolucci David Jones John Jun Christine Klessig Elizabeth Kobylak Patricia Kricos Louis and Cheryl Perazzoli Harry and Marian Reyburn Wayne and Frai Roorda Samuel and Janet Trychin Rosemary Tuite Karen Utter Elizabeth Wilson Adelaide Zabriskie Robert Zastrow CONVENTION 2015 SPONSORS Convention 2015 would not be possible without the generosity and support of our sponsors. Take a minute to thank them when you see them in the Exhibit Hall. Platinum Gold Bronze $20,000+ $15,000 $7,500 Grand Opening and Special Reception and Meter Board Signage Mobile Convention App Flash Drives CONVENTION 2015 SPONSORS * Use of the AT&T logo is granted under permission by AT&T Intellectual Property. Convention T-shirts Awards Breakfast and Ceremony Sign Language Interpreting Friend $5,000 Morning Breaks and Ice Cream in the Midway Get Acquainted Party Badge Holders and Lanyards Rocky Stone: Operation 35 Banquet and Hearing Loop Installations Photo Booth Silver $10,000 Information Booth Veteran Scholarship and Special Delivery Veteran Scholarship Route 66 Rivalry: St. Louis Cardinals vs. Chicago Cubs Registration Bags Convention 2015 Pens IBM, the IBM logo and ibm.com are trademarks of the International Business Machines Corp., registered in many jurisdictions worldwide. Chairperson and Executive Director’s Reception 22 ANNOUNCING HLAA’S NEW CONSUMER TECHNOLOGY INITIATIVE HLAA is delighted to announce the launching of an online community that we are currently calling the Consumer Technology Initiative or CTI. CTI will serve as a centralized resource to meet the immediate and growing needs of people with hearing loss – as well as their friends, families, health providers, employers and others – to learn how current and emerging hearing enhancement technologies and strategies can offer significant, life-changing benefits at home, at work and at play. CTI will play an important role in influencing the hearing health care community, government and industry in being more responsive to the modern needs and desires of people with hearing challenges. An exciting feature of this new program is an online Product Directory where HLAA members and others can go to find hearing assistance technologies that make it possible to: 1. Engage freely in face-to-face conversation 2. Enjoy media to the fullest extent on any platform 3. Easily understand what is being said on the phone and 4. To be aware of alerting signals necessary for a safe, convenient and independent lifestyle LEARN MORE AND BE A PART OF THE ONLINE COMMUNITY COME TO THE WORKSHOP Thursday, June 25 1:45 p.m. – 3 p.m. Cynthia Compton-Conley, Ph.D. will present a workshop on the Consumer Technology Initiative (CTI). Come to the workshop and learn about CTI and see a live demonstration of the Product Directory. VISIT THE HLAA BOOTH The Product Directory will be demonstrated at the HLAA booth in the exhibit hall. Come by the booth, learn how to find and rate products and have fun! You will have the opportunity to enter products into the database yourself! CHOOSE A NAME! Help us select a permanent name for this program that truly reflects our vision and mission of providing a central place where HLAA members and others can learn about hearing enhancement and find vetted and rated hearing enhancement products and services that truly help. Go to the mobile Convention app (available in your app store or at eventmobi.com/HLAA2015) to cast your vote on a name and tag line (see Polls & Feedback on the app menu). Voting ends July 31. 23 EXHIBIT HALL FLOOR PLAN EXHIBIT HALL FLOOR PLAN 24 ALPHABETICAL LIST OF EXHIBITORS Thank you to our Convention 2015 sponsors that are listed below in red. Additional Sponsors CEA Foundation CTIA-The Wireless Association® Delta Air Lines IBM IntriCon 25 ALPHABETICAL LIST OF EXHIBITORS Company/Organization Booth # Advanced Bionics.............................................................................................................................................................................................. 217 Alternative Communication Services (ACS)................................................................................................................................................. 351 American Speech-Language-Hearing Association (ASHA)........................................................................................................................ 342 Amplicom........................................................................................................................................................................................................... 242 AT&T.................................................................................................................................................................................................................. 349 Blue Ever Blue LLC........................................................................................................................................................................................... 343 CapTel® Captioned Telephone..................................................................................................................................................................214/216 Caption First...................................................................................................................................................................................................... 337 CaptionCall.................................................................................................................................................................................................234/236 ClearCaptions.................................................................................................................................................................................................... 344 ClearSounds Communications.................................................................................................................................................................338/340 Cochlear.............................................................................................................................................................................................................. 231 Contacta, Inc...................................................................................................................................................................................................... 345 Dogs for the Deaf.............................................................................................................................................................................................. 243 Ear Technology Corporation........................................................................................................................................................................... 323 Hamilton CapTel........................................................................................................................................................................................315/317 HARC Mercantile Ltd....................................................................................................................................................................................... 324 Harris Communications................................................................................................................................................................................... 311 Hawaiian Moon................................................................................................................................................................................................. 245 Hearing Loss Association of America............................................................................................................................................................ 304 Helen Keller National Center/iCanConnect.................................................................................................................................................. 357 hi HealthInnovations........................................................................................................................................................................................ 334 HyperSound....................................................................................................................................................................................................... 225 Listen Technologies........................................................................................................................................................................................... 256 MAXUM............................................................................................................................................................................................................. 230 MED-EL............................................................................................................................................................................................................. 255 Missouri Assistive Technology........................................................................................................................................................................ 254 Missouri Commission for the Deaf and Hard of Hearing .......................................................................................................................... 357 National Court Reporters Association (NCRA)........................................................................................................................................... 237 National Institute on Deafness and Other Communication Disorders (NIDCD)................................................................................... 336 NIDCD Temporal Bone Registry.................................................................................................................................................................... 241 NOAA Weather Radio...................................................................................................................................................................................... 250 Oticon................................................................................................................................................................................................................. 226 Oticon Medical.................................................................................................................................................................................................. 228 Phonak AG......................................................................................................................................................................................................... 217 Regal Entertainment Group............................................................................................................................................................................. 306 Relay Missouri................................................................................................................................................................................................... 222 Samsung Electronics......................................................................................................................................................................................... 248 sComm................................................................................................................................................................................................................ 322 SenseArt Solutions............................................................................................................................................................................................ 331 Serene Innovations............................................................................................................................................................................................ 335 Silent Call Communications............................................................................................................................................................................ 235 Sound of Light................................................................................................................................................................................................... 325 Sound World Solutions..................................................................................................................................................................................... 239 Sprint CapTel..............................................................................................................................................................................................218/220 T-Mobile ............................................................................................................................................................................................................ 223 Transcence.......................................................................................................................................................................................................... 355 Verizon.........................................................................................................................................................................................................327/329 Washington University School of Medicine.................................................................................................................................................. 341 Williams Sound................................................................................................................................................................................................. 207 ZPower................................................................................................................................................................................................................ 313 LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS A Thank you to our exhibitors who are also sponsors of Convention 2015 – they are listed in red. Advanced Bionics LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS AdvancedBionics.com 217 Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Founded in 1993 and a subsidiary of the Sonova Group since 2009, AB develops cuttingedge cochlear implant technology that allows recipients to hear their best. AB offers the most sophisticated cochlear implant system on the market, the HiResolution™ Bionic Ear System, with five times more sound resolution than its competitors, designed to help recipients hear in noisy settings and enjoy the full dimensions of music. With sales in over 50 countries and a proven track record for developing highperforming, state-of-the-art products, AB’s talented group of technologists and professionals from all over the world are driven to succeed, work with integrity and stay firmly committed to quality. Advanced Bionics is a Friend Sponsor of the Photo Booth. Advanced Bionics is also a Gold Sponsor of the HLAA Walk4Hearing. Alternative Communication Services (ACS) 351 Contact: Valerie Stafford-Mallis, Business Development Manager 800.335.0911 Ext. 706 P. O. Box 278 Lombard, IL 60148 [email protected] www.acscaptions.com Alternative Communication Services (ACS) is honored to support HLAA and is a major donor to the HLAA Walk4Hearing every year. ACS provides the highest quality voice-to-text and sign language interpreting services. ACS provides remote and onsite CART, remote and onsite text interpreting (C-Print and TypeWell), post-production captioning, and convention sign language interpreting. No need is too large or too small for ACS. We make classes, conference calls, webinars, meetings, conventions, videos, and TV shows accessible. If we can hear it, we can caption it. We deliver captions to smartphones, tablets, laptops, desktops, and televisions. We offer services in Spanish, French, and German. What makes us unique is we listen to YOU and we honor the uniqueness of every person in the service delivery process: the client, the service provider, and the consumer with hearing loss. We look forward to demonstrating to you why we are “the Alternative.” Mike Cano, co-owner of ACS, provides CART for all presentations in the Demo Room. American Speech-LanguageHearing Association (ASHA) 342 www.ASHA.org ASHA is the national professional, scientific, and credentialing association for 182,000 members and affiliates who are audiologists; speech-language pathologists; speech, language, and hearing scientists; audiology and speechlanguage pathology support personnel; and students. Audiologists specialize in preventing and assessing hearing and balance disorders as well as providing audiologic treatment, including hearing aids. Speech-language pathologists identify, assess, and treat speech and language problems, including swallowing disorders. Amplicom242 www.amplicomusa.com Amplicom specializes in the development of quality telecommunication products and accessories for hard of hearing and low vision users. Loud volume, superior hearing aid compatibility, low distortion and other unique features make Amplicom products the first choice for comfort and ease of use. Amplicom is proud to have recently launched two new innovative alarm clock products and will be launching a new tablet designed for enhanced communication. In addition, Amplicom is working on the development of a new website dedicated to the deaf and hard of hearing community. Come see our Amplified Innovations. AT&T349 www.att.com/aboutus www.facebook.com/att www.youtube.com/att AT&T Inc. (NYSE:T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation’s largest 4G network, AT&T is a leading provider of wireless, 26 Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T |DIRECTV brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com/aboutus or follow our news on @ATT, on Facebook at http://www.facebook.com/att and YouTube at http://www.youtube.com/att. © 2015 AT&T Intellectual Property. All rights reserved. 4G not available everywhere. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. AT&T is a Platinum Sponsor of the Exhibit Hall Grand Opening and Meter Board Signage. B NEW EXHIBITOR Blue Ever Blue LLC www.blueeverblue.com 343 Blue Ever Blue manufactures affordable HDSS in-ear earphones that when used with a smart phone and a hearing assistance application, are incredibly effective and clear at restaurants, theaters, meetings, and movies. Even without the application they provide remarkable clarity for listening to radio programs, books, videos on the computer, etc. HDSS sound technology distinguishes itself from conventional sound technologies in its patented ability to prevent the heat build-up in the speaker enclosure by creating a dynamic volume area which allows heat and pressure to remain constant within the enclosure. Blue Ever Blue is committed to bring this exciting new technology to the hard of hearing community. Please stop by our booth and “give a listen.” LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS C • Streaming to Mobile Devices • Transcription, Time-Coding, & Captioning of Video and Audio Files • Worldwide Availability of Services 24/7/365 www.captel.com Caption First is certified as a small, woman-owned, disability-owned business. CapTel® Captioned Telephone214/216 No matter what you are most comfortable with, there is a CapTel phone for you! There are even apps to enjoy CapTel captions on your cell phone or mobile device. CaptTel Captioned Telephone is a Platinum Sponsor of the Awards Breakfast and Ceremony. CapTel Captioned Telephone is also the exclusive 10th Anniversary Sponsor of the HLAA Walk4Hearing. Caption First 337 Contact: Sharaine Rawlinson Roberts 800.825.5234 [email protected] www.captionfirst.com www.facebook.com/captionfirst Caption First has been a leader in providing communication access for people who are hard of hearing, Deaf, or whose native language is not English, since 1989. By providing the highest quality CART (Communication Access Realtime Translation) and captioning services, we have revolutionized the delivery and availability of realtime text through instantaneous translation of the spoken word. From our full-time staff, to our pool of over 50 captioners, we strive to meet all of your speech-to-text communication needs. Caption First is known for its large-company capabilities delivered with small-company attentiveness. Look to Caption First for: • Remote or Onsite CART or Captioning • Webinar Captioning CaptionCall®234/236 877.557.2227 www.CaptionCall.com Life is calling CaptionCall is a revolutionary telephone for anyone who has difficulty hearing on the phone. Hearing loss affects millions of Americans for many different reasons such as age, illness, injury, loud working conditions, and military service. It does not, however, have to limit the quality of their phone conversations. CaptionCall makes it easy to communicate confidently with friends, family and colleagues by phone. Similar to captioned television, CaptionCall communication assistants use voice recognition technology to quickly provide written captions of what callers say on a large, easy-to-read screen. Plus, CaptionCall offers exceptional sound quality with amplification and customizable audio settings to match an individual’s unique hearing loss. The CaptionCall phone, combined with free captioning service and our redcarpet service (free delivery, installation, in-home training by a friendly CaptionCall Trainer, and ongoing customer support) enables people to use the phone again with confidence. CaptionCall is a Platinum sponsor of the Get Acquainted Party. ClearCaptions344 www.clearcaptions.com What is ClearCaptions’ Ensemble? ClearCaptions provides text of phone conversations for people with hearing loss. Certified as a caption telephone provider by the Federal Communications Commission (FCC), ClearCaptions offers an innovative suite of communication services on a variety of platforms, including personal computers, mobile devices and home phones. Ensemble is a captioned phone that displays text of conversations in near real-time on a large color touchscreen while also amplifying voice so users can see and hear what callers are saying. Whether it’s at home or at work, Ensemble helps ensure that you get the whole conversation. 27 1743 Quincy Avenue, #143 Naperville, IL 60540 800.965.9043 www.clearsounds.com www.facebook.com/ClearSounds www.twitter.com/ClearSounds Welcome to ClearSounds Communications, a passionate, women-owned familyrun company with a 30+ year history of dedication to advanced hearing solutions. By designing, engineering, manufacturing, marketing, selling and distributing a complete line of communication, sound enhancement and audio products, ClearSounds is leading the way in cutting-edge technology for individuals with mildto-moderate hearing loss and anyone seeking a remarkable sound experience at home, in the office or on the go. From Bluetooth solutions like the Quattro 4.0, QLink, QH2 and A1600BT to traditional amplified telephones like the A400, A500, CSC500 and CSC1000, ClearSounds’ high standards of quality help to guide our mission of getting Better Sound in Every Ear. Cochlear Cochlear.com/us 231 Cochlear is the global leader in implantable hearing solutions. It has a dedicated global team of more than 2,700 people who deliver the gift of sound to those with hearing loss in over 100 countries. Its vision is to connect people, young and old, to a world of sound by offering life enhancing hearing solutions. The Cochlear promise of “Hear now. And always” embodies the company’s commitment to providing its recipients with their best possible hearing performance today and for the rest of their lives. For over 30 years Cochlear has helped hundreds of thousands of people either hear for the first time or reconnect them to their families, friends, workplaces and communities. Cochlear is a Bronze Sponsor of the Flash Drives. Cochlear is also a Gold Sponsor of the HLAA Walk4Hearing. Contacta, Inc. www.contactaglobal.com 345 Contacta and its trained dealers/ contractors, supply, install, and fully support a unique and complete range of hearing assist/loop systems. Unlike other manufacturers, Contacta provides a full application design service, installation LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS CapTel Captioned Telephone gives you the confidence to enjoy telephone calls knowing you’ll catch every word, every time. Like captions on TV – for your telephone. Only CapTel offers different model phones to match your lifestyle. If you prefer the comfort of a traditionalstyle telephone, try the CapTel 840i. It has the classic look of a traditional telephone with a large keypad and easyto-read display screen. If you love the convenience of a touch-screen display, try the CapTel 2400i. The tablet-style display and helpful graphic menus make it easy to use. Do you need larger caption sizes? No problem! The extra-large display screen on the CapTel 880i helps make sure you don’t miss a word. ClearSounds Communications338/340 LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS support, user training, and on-going system maintenance. We are proud to bring clear communication to customers in a wide range of venues from one-to-one counter loops in shops and offices to talkthru systems to large seating areas such as places of worship, theaters, museums, airports, auditoriums and sports stadiums. LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS For everyone involved – from the service provider, the hearing loop installer, facility management, to people who live with hearing loss – a Contacta hearing loop system combines the most effective, reliable and convenient solution. Contacta is a Platinum Sponsor, providing support to the Rocky Stone: Operation 35 Banquet and loop installations throughout the Convention. D Dogs for the Deaf 800.990.DOGS (3647) www.DogsForTheDeaf.org 243 Dogs for the Deaf is a non-profit organization that rescues dogs from shelters, trains and places them with qualified clients throughout the United States with different disabilities, challenges and needs. At the foot of Lower Table Rock in Central Point, Oregon is the headquarters for Dogs for the Deaf -- the oldest hearing dog training center in the world. Dogs for the Deaf also specializes in Program Assistance Dogs that are trained to go to work with and assist professionals such as teachers, counselors, physicians and other health care professionals in the treatment of (and work with) their clients. Out of town visitors and local residents can visit and learn more about Dogs for the Deaf by taking a free tour of the facility Monday thru Friday at 11 a.m. or 1 p.m. E Ear Technology Corporation323 800.327.8547 [email protected] www.eartech.com Dry & Store – still the best technology, quality, and value. Visit us for tips on better hearing through better hearing instrument care. Get your free “Please Face Me” buttons and learn about the award-winning DryCaddy. With Dry & Store, you’ll dry like you mean it! H cell phone solutions, telephones, personal amplifiers, and TV listening. We offer a 30 day satisfaction guarantee on all our products. Come shop our Show Sales! Hamilton CapTel® 315/317 Contact: Mitchell Levy 877.455.4227 [email protected] www.hamiltoncaptel.com For individuals who have difficulty hearing, using a telephone is often a challenging and frustrating experience. Whether it’s conducting business, speaking to doctors, making appointments or just keeping in touch with family and friends, an inability to communicate via the telephone can affect almost every aspect of a person’s day-to-day life. Dedicated to delivering innovative solutions that make phone conversations simple and accessible for individuals with hearing loss, Hamilton CapTel® makes it possible to listen while reading wordfor-word captions of everything said to a user on the phone – similar to captions on television. As the call proceeds, users listen to the extent they are able, read captions and respond directly to the other person. This life-changing service is available nationwide, 24/7, and at no cost to the user. With a variety of options to choose from – whether a Hamilton CapTel phone, Hamilton CapTel for PC/ Mac computers or Hamilton CapTel for Smartphones and Tablets, users will benefit from clarity and confidence on every call…wherever they are. The Heroes with Hearing Loss Program, provided by Hamilton CapTel®, is a program designed to raise awareness and initiate meaningful dialog about shared hearing loss experiences among veterans, their families and friends. It is a platform of engagement, providing insightful solutions and successful lifestyle – focused results. To learn more, visit www.HeroesWithHearingLoss.org. Hamilton CapTel is a Silver Sponsor of Special Delivery and Two Veterans’ Scholarships. Hamilton CapTel is a Gold Sponsor of the HLAA Walk4Hearing. HARC Mercantile Ltd. 800.445.9968 www.harc.com facebook.com/harcmercantile 324 HARC® Mercantile provides the latest in hearing assistance technology: communications and alerting devices for the hard of hearing and deaf; induction loop systems; infrared TV listeners; personal and wide area FM systems. Let us show you what’s new in Bluetooth devices, 28 Harris Communications 800.825.6758 www.harriscomm.com [email protected] www.facebook.com/harriscomm Twitter: @HCMain 311 Harris Communications has an unbeatable selection of products for all levels of hearing loss! Visit our booth and find loop products, Bluetooth devices, amplified phones, personal and TV amplifiers, loud alarm clocks and signalers as well as books about living with hearing loss. Ask us about HLAA show specials! Stop by our booth for a FREE Assistive Technology Guide! This 17-page guide is packed with information about assistive technology that can be used with or without hearing aids. Hawaiian Moon 888.256.3276 www.aloecream.biz 245 Say “goodbye” to dry skin with Hawaiian Moon Organic Aloe Cream. Hearing Loss Association of America 304 7910 Woodmont Avenue, Suite 1200 Bethesda, MD 20814 301.657.2248 www.hearingloss.org Twitter @HLAA Facebook.com/HearingLossAssociation HLAA is delighted to announce the launching of an online community that we are currently calling the Consumer Technology Initiative or CTI. CTI will serve as a centralized resource to meet the immediate and growing needs of people with hearing loss – as well as their friends, families, health providers, employers and others – to learn how current and emerging hearing enhancement technologies and strategies can offer significant, life-changing benefits at home, at work and at play. An exciting feature of this new program is an online Product Directory where HLAA members and others can go to find hearing assistance technologies. Come by the booth for a CTI Product Directory demonstration, learn how to find and rate products, and have fun! You will have the opportunity to entering products into the database yourself! As a member of the Hearing Loss Association of America (HLAA), you are LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS HealthInnovations is also a Platinum Sponsor of the HLAA Walk4Hearing. Helen Keller National Center/iCanConnect357 HyperSound ClearTM offers a fundamentally new way to deliver sound using innovative directed audio technology. As indicated by clinical research, HyperSound® speakers improve sound clarity and speech intelligibility for individuals with hearing loss. Unlike traditional speakers, HyperSound beams sound to the targeted listener only and provides an experience very similar to wearing headphones - but without having to wear them. Hearing care professionals can now provide a truly unique solution that solves what more than 80% of patients report on their lifestyle survey as one of the number one reasons for their visit - wanting to hear the television better. 450 E. Park Street Olathe, KS 66061 913.677.4562 913-227-4282 videophone www.hknc.org www.icanconnect.org The Helen Keller National Center’s mission is to help each person who is deaf-blind to live and work in his or her community of choice. In addition, we are informing people about the iCanConnect (iCC) program. The iCC provides free access to distance communication technologies to people with significant combined hearing and vision loss who meet federal income guidelines. hi HealthInnovationsTM 334 www.hihealthinnovations.com 855.5BE.WELL (855.523.9355) www.facebook.com/hihealthinnovations twitter.com/hi_health As part of UnitedHealth Group, an organization that serves more than 75 million people and is dedicated to “helping people live healthier lives,” hi HealthInnovations is addressing an important health need by increasing access to hearing testing and affordable, high-quality hearing aids along with robust customer support. hi HealthInnovations has provided a patent-pending clinical hearing test to many physicians, with the goal of increasing testing and awareness of hearing health. If hearing loss is detected, hi HealthInnovations offers high-tech digital hearing aids that adapt to the user’s environment, include directional processing, 12-gain adjustment bands, and have a telecoil option. Every hearing test result and hearing aid order is reviewed by a licensed hearing professional to ensure suitability for the consumer. Hearing aids have a 70-day no risk trial period, free programming adjustments, and batteries that last most users six months. hi HealthInnovations’ hearing professionals provide daily hearing health/hearing aid seminars, counseling, and aural rehabilitation over the phone, online and in-person. hi HealthInnovations is a Gold sponsor of the Convention t-shirts. hi NEW EXHIBITOR HyperSound225 12220 Scripps Summit Drive, Suite 100 San Diego, CA 92131 888.477.2150 www.hypersoundhearing.com L Listen Technologies 256 801.233.8992 www.listentech.com For more than a decade, Listen Technologies has provided high-quality, easy-to-use assistive listening products to thousands of gathering places around the world. Listen pushes the boundaries of technology innovation with RF, IR and hearing loop solutions, embraces the latest assistive listening standards and trends, and incorporates hundreds of refinements and improvements based on direct feedback from our customers. These solutions offer you even more power to cut through the clutter and overcome the challenges of hearing loss, so you can experience pure, enhanced, and personalized audio in any setting or environment. M NEW EXHIBITOR MAXUM Hearing Implant 230 855.MY MAXUM (696.2986) www.mymaxum.com The MAXUM middle ear implant is a revolutionary technology that provides clear, crisp sounds to patients with moderate to profound high frequency sensorineural hearing loss. Unlike cochlear implants, MAXUM does not penetrate or damage the cochlea or inner 29 ear. During the 45-minute out-patient procedure, an otologist makes a small incision on the patient’s ear drum and places a tiny magnet on the middle ear bones, without disrupting or damaging them. The ear typically heals in a week. At the doctor’s discretion, usually three weeks after the procedure, a sound processor that is worn in the ear canal is activated. Visit Booth 230 to hear what patients have said about the sound quality of this revolutionary hearing solution. MED-EL255 888.MED-EL-CI (888.633.3524) www.medel.com Since its founders developed one of the world’s first cochlear implants in 1975, MED-EL continues breaking new ground in hearing implant technology, developing and manufacturing innovative solutions for people with varying degrees of hearing loss. MEDEL hearing implant systems, currently used in 80 countries, combine the latest scientific and engineering advances for performance, safety, and reliability. The revolutionary SYNCHRONY Cochlear Implant System – which includes the SYNCHRONY Cochlear Implant and the SONNET Audio Processor – is MED-EL’s latest technological achievement. The SYNCHRONY Cochlear Implant delivers exceptional hearing performance, outstanding reliability, and unmatched MRI scanning capability with a self-aligning magnet that doesn’t need to be surgically removed for a high-resolution 3.0 Tesla MRI scan. It’s also the smallest and lightest titanium implant available – making it the ideal choice, even for young candidates. The SONNET Audio Processor showcases a water-resistant, lightweight design and is fully compatible with all multi-channel MED-EL cochlear implants from the last 20 years. MED-EL also recently launched the RONDO Audio Processor, which offers the freedom of nothing behind the ear with its fully integrated, cable-free design. With the WaterWear accessory – which has an IP 68 rating – RONDO is waterproof and ready to go anywhere. MED-EL is a Gold Sponsor of the Badgeholders. MED-EL is also a Presenting Sponsor of the HLAA Walk4Hearing. LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS part of the nation’s leading organization representing people with hearing loss. HLAA works to eradicate the stigma associated with hearing loss and raise public awareness about the need for prevention, treatment, and regular hearing screenings throughout life. Stop by and meet HLAA staff and learn more about CTI and our other programs. LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS NEW EXHIBITOR Missouri Assistive Technology254 at.mo.gov Missouri Assistive Technology strives to increase access to assistive technology for Missourians with all types of disabilities, of all ages. NEW EXHIBITOR Missouri Commission for the Deaf and Hard of Hearing 357 LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS 573.526.5205 (Voice/TTY) 573.415.0086 Videophone mcdhh.mo.gov/ The Missouri Commission for the Deaf and Hard of Hearing functions as an agency of the state to advocate for public policies, regulations, and programs to improve the quality and coordination of existing services for individuals with hearing loss, and to promote new services whenever necessary. To these ends, the Missouri Commission for the Deaf and Hard of Hearing works with individuals, service providers, businesses, organizations, and state agencies to improve the lives and opportunities of all Missourians with hearing loss. N National Court Reporters Association (NCRA) captioningmatters.wordpress.com (NIDCD), part of the National Institutes of Health (NIH), conducts and supports research in the normal and disordered processes of hearing, balance, taste, smell, voice, speech, and language. NIDCD Temporal Bone Registry What is the NIDCD National Temporal Bone Registry? A program of the National Institute on Deafness and Other Communication Disorders (NIDCD) of the National Institutes of Health, the NIDCD National Temporal Bone, Hearing & Balance Pathology Resource Registry is a nonprofit organization established to provide information about temporal bone donation and research. The Registry also enlists people with ear disorders to be donors of their temporal bones after their death. The Registry arranges for the donation, keeps records and sends out information about scientific findings from the temporal bone research. NOAA Weather Radio 301.713.9478 www.weather.gov/nwr 237 The National Court Reporters Association (NCRA) created the Captioning Matters website for consumers of captioning services. Captioning Matters is a resource that helps individuals, institutions, and organizations find CART services and stay on top of latest developments in the CART and captioning industry. The ADA recognizes CART as an assistive technology that affords “effective communication access” via live-event captioning – transcribing the spoken word into readable English text using a stenotype machine, a notebook computer, and realtime software. National Institute on Deafness and Other Communication Disorders (NIDCD) 336 31 Center Drive, MSC 2320 Bethesda, MD 20892-2323 800.241.1044 301.496.7243 [email protected] www.nidcd.nih.gov The National Institute on Deafness and Other Communication Disorders 241 Contact: Nicole Pelletier, Coordinator 800.822.1327 www.tbregistry.org 250 NOAA Weather Radio All Hazards (NWR) is a nationwide network of radio stations broadcasting continuous weather information from the nearest National Weather Service office. NWR broadcasts official warnings, watches, forecasts and other hazard information 24 hours a day, 7 days a week. When used along with strobe lights, bed shakers and other accessories NWR is a conduit for alert notification to the hearing loss and deaf communities. O Oticon, Inc. [email protected] www.oticonusa.com 226 Stop by the Oticon booth to learn about our revolutionary BrainHearing™ technology that can be personalized to each user’s unique hearing needs and sound preferences. Oticon hearing solutions with BrainHearing deliver the clearest, purest sound possible in a way that the brain is best able to understand. The result is better hearing with less effort and up to 20% improvement in soft speech understanding. Discover how you can start enjoying the soft sounds you’ve been missing, even in the most challenging 30 listening environments. We’ll be happy to introduce you to our newest hearing solutions with BrainHearing, available in a range of ultra-discreet styles including an invisible-in-the-ear solution with built-in wireless capabilities for streaming audio from cell or home phones, TVs and more. For tinnitus sufferers, new Alta2TI features Tinnitus SoundSupport™, the first integrated relief sound generator to offer ocean sounds, a popular category of sounds that have shown great promise in decreasing tinnitus annoyance. Oticon is a Silver Sponsor of the Registration Bags. Oticon Medical 888.277.8014 www.oticonmedical.com 228 Oticon Medical is the manufacturer of the Ponto bone conduction implant system, which includes the Ponto Plus processor with advanced wireless functionality. The Ponto System is indicated for conductive losses, mixed hearing losses and singlesided deafness. To learn more about the Ponto system, stop by the Oticon Medical exhibit during the meeting. P Phonak AG Contact: Hans Mülder, [email protected] www.phonak.com 217 Headquartered near Zurich, Switzerland, Phonak, a member of the Sonova Group, has developed, produced and globally distributed state-of-the-art hearing systems and wireless devices for more than 60 years. The combination of expertise in hearing technology, mastery in acoustics and strong cooperation with hearing care professionals allows Phonak to significantly improve people’s hearing ability and speech understanding and therefore their quality of life. Phonak offers a complete range of digital hearing instruments, along with complementary wireless communication systems. With a worldwide presence, Phonak drives innovation and sets new industry benchmarks regarding miniaturization and performance. Thank you, Phonak, for providing three prizes for the Mobile Convention App’s Play to Win game! LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS R Regal Entertainment Group306 7132 Regal Lane Knoxville, TN 37918 865.922.1123 www.REGMovies.com NEW EXHIBITOR Relay Missouri www.relaymissouri.com www.facebook.com/relaymissouri 222 Relay Missouri is a service that provides full telephone accessibility to people who are deaf, hard of hearing, deaf-blind, and speech disabled. You can use Relay Missouri to make telephone calls to family, friends, businesses or anyone who has a phone. This service is private, confidential and available when you need it; 24 hours a day, seven days a week, 365 days a year. S Samsung Electronics www.samsung.com 248 Samsung Telecommunications America, LLC, (Samsung Mobile), a Dallas-based subsidiary of Samsung Electronics Co., Ltd., researches, develops and markets wireless handsets, wireless infrastructure and other telecommunications products throughout North America. sComm322 www.sComm.com sComm is the manufacturer of the Corporations and government agencies such as Lowe’s, Walgreens, Sam’s Club, USDA, NASA, Kaiser Permanente, the U.S. Navy, the U.S. Army and others are successfully using the UbiDuo to conquer Communiphobia. The UbiDuo is used in all 50 states, plus Canada, Australia, New Zealand, Great Britain and Guam. Come see us in the booth and learn more about how the UbiDuo will benefit your deaf, hard of hearing, and hearing employees. NEW EXHIBITOR SenseArt Solutions 314.807.4678 [email protected] www.senseartsolutions.com 331 SenseArt Solutions, LLC, centered in the St. Louis metro area, is a provider of Assistive Listening Systems, specializing in audio frequency induction loops. SenseArt Solutions advocates for and assists persons with hearing loss by helping companies and organizations achieve ADA audio compliance. Our staff is trained and certified in loop installation, testing and commissioning. Our expertise and services are also available on a sub-contract or consulting basis. All Loop installations conform to IEC 60118-4:2006 performance standards and provide a tangible benefit to end users. SenseArt Solutions offers a Feasibility Study for Loops which includes: a complete site survey; on-site/active testing of background EMI levels; metal loss testing; a completed design; and a proposal for a loop or alternate assistive listening system solution. This study will quantify and address any budget, planning, or installation concerns and a credit is given upon purchase of a loop installation. Serene Innovations www.sereneinnovations.com Serene specializes in the design, development and manufacturing of 31 335 assistive listening products that make life easier for people with hearing loss and persons with special needs. Serene’s products include a complete line of cordless and corded amplified phones, telephone amplifiers, telephone loud ringers, TV listening devices, personal listeners, hearing aid dryer/freshener and hearing aid vacuum cleaner, vibrating alarm clock and watch products, wireless notification systems and more. Serene’s founders, George Cheung and Peter Lee, have been in this industry for over 30 years. They are well known for their innovations, passion and dedication in serving their customers. Their inventions have won numerous U.S. and Chinese patents. Some of their products and designs are so widely used that they are regarded as the standards of the industry. Serene Innovations, Inc. is a California Corporation with headquarters in Norwalk, California. Serene also has sales & engineering offices in Hong Kong and ShenZhen. Silent Call Communications 235 800.572.5227 V/TTY www.silentcall.com Silent Call Communications was established in 1985 and is headquartered in Waterford, Michigan. The Silent Call family is focused on innovation and is devoted to quality and commitment to your complete satisfaction. Silent Call products are manufactured in the U.S.A. to the highest industry standards. They include the original Legacy Series of 318 MHz products as well as our Signature Series in 418 MHz for extended range, and our new Medallion Series products that are perfect for people who live in close proximity of each other like apartments and high rises. All of our products are backed by a 30-day money-back guarantee, and supported by a five-year warranty on materials and workmanship. Select Silent Call with the confidence there are no better alerting systems, kits and accessories available from any source, anywhere. And that’s a promise from our family to yours. Stop by booth 235 and enter the prize drawing – a prize given away each day! NEW EXHIBITOR Sound of Light 310.618.1151 325 If your TV is difficult to hear now there’s another solution besides uncomfortable headphones or TV ears. LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS Regal Entertainment Group is a leading motion picture exhibitor owning and operating the largest theatre circuit in the United States. Over the years, Regal has led the industry in making moviegoing accessible to everyone. Through this commitment, Regal has created access to the movie experience for individuals with hearing loss, or those that are deaf, as well as those with low vision, or are blind, at 100% of its digital locations nationwide. Regal has done so by equipping its theatres with modern accessible technologies such as the Sony Entertainment Access system. Regal continues its efforts to improve existing access and technologies and make certain the movie going experience is second to none and is available to all individuals across the country. next generation UbiDuo 2 face-toface communicator. The UbiDuo communication device enables a person with hearing loss and a hearing person to communicate with each other face-toface without an interpreter. The UbiDuo allows deaf or hard of hearing people to converse with hearing people anywhere, anytime, in professional or social settings. The UbiDuo is empowering people with hearing loss to seek employment opportunities, pursue higher education, and enjoy social situations. LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS Sound of Light (SOL) is a lamp speaker with wireless technology bringing unsurpassed quality sound. Plays loud with ultra low distortion. SOL easily installs in minutes inside most floor or table lamps. Just screw the specially designed 3” speaker into any light socket and it disappears into the lamp shade. Lighting, volume, and power functions are all controlled via a remote that you can use up to 200 feet from the receiver. captions on a computer or tablet. On every call, you benefit from Sprint’s more than 25 years of experience in serving people with hearing loss. No other company has served the hard of hearing community longer. Trust Sprint CapTel for all your calls and enjoy using the phone! An SOL System and Add-on Speaker gives you exceptional stereo sound from your favorite lamps. Each speaker’s volume can be adjusted individually so you can obtain the perfect volume level. SOL also works with iPods, MP3 players, computers, home stereos and so much more! Stop by for special show pricing! Sprint CapTel is a Platinum Level sponsor of the Route 66 Rivalry: St. Louis Cardinals vs. Chicago Cubs at Busch Stadium. Sound World Solutions T-Mobile US soundworldsolutions.com 239 Sound World Solutions – A Passion for Connection. Sound World Solutions designs, manufactures and markets high quality, affordable hearing devices that help people rediscover the power of connection – regardless of geographic location or economic circumstance. To succeed, we rethought every component and accessory of the system… from how hearing technologies are designed and produced, to how individuals have their hearing screened and fitted, to the delivery and maintenance of hearing solutions in both mature and developing nations. The result is a line of state-of-the art, smartphone-enabled hearing aids and personal sound amplifiers that provide highend performance, comfort, and intuitivelyprogrammed customization at a fraction of the cost of traditional hearing solutions – using nothing more than a Bluetooth connection to a smartphone or tablet. We market our products in the United States via respected and forwardlooking retail, e-commerce, clinical and audiology channels. In developing nations, we partner with global businesses, as well as local mission-based organizations. Sprint CapTel www.sprintcaptel.com 218/220 Get the most out of your telephone conversations! Sprint CapTel service delivers accurate, word-for-word captions of your phone calls, displayed while you’re on the phone. You can hear AND read what’s being said, taking the guesswork and stress out of your calls. Choose from four popular phone models, or view See how Sprint CapTel can work for you with a free demo at our booth during the HLAA Convention. T 223 www.t-mobile.com As America’s Un-carrier, T-Mobile US, Inc. is committed to offering innovative products and services along with an outstanding customer service experience. The company’s advanced nationwide 4G LTE network delivers to approximately 56.8 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. T-Mobile is a Platinum Sponsor of the Chairperson and Executive Director’s Reception. NEW EXHIBITOR Transcense355 Transcense empowers you to understand and participate in group conversations, anytime, anywhere, no matter the level of your hearing loss. Our mobile application is an Artificial Intelligence nicknamed Ava (or ‘Audio Visual Aid’). She shows you who says what around you, in real time. You just launch the app, and Ava connects you to the other people in a group discussion, through state-of-the-art mobile and speech recognition technologies. We’re a Berkeley-based team of engineers and designers: hard of hearing, CODA, deaf, and hearing, and we come from all over the world. We’re pioneering participative technologies because we believe that each of us deserves to be fully part of conversations, not just “assisted”. Featured in renowned press (such as Forbes) and supported by members from the hearing loss community, we’re on a mission to bridge your communication gaps, one conversation at a time. Want to meet Ava? Get an invitation to the demonstration here: bit.ly/avameetshlaa 32 V Verizon327/329 www.verizonwireless.com Come see Verizon and Verizon Wireless, owner of the nation’s largest 4G LTE network and largest, most reliable 3G network, as well as our award winning FiOS TV, Internet and phone packages offered by the Verizon Center for Customers with Disabilities. See handson demonstrations of how Verizon and Verizon Wireless can work for you! W NEW EXHIBITOR Washington University School of Medicine 341 Cochlear Implant Program 660 South Euclid Campus Box 8115 St. Louis, MO 63110 314.362.7245 314.362.7346 Fax Email: [email protected] oto.wustl.edu/CochlearImplants facebook.com/pages/Washington-UniversityAdult-Cochlear-Implant-Program The Cochlear Implant Program at Washington University in St. Louis began in 1985 and consists of the Adult Cochlear Implant and Hearing Rehabilitation Program and St. Louis Children’s Hospital Cochlear Implant Program. Both are nationally recognized for expertise in research, device programming, and rehabilitation. Extensive experience (approximately 1300 cochlear implant surgeries) and patient/family focused care allows the team of five surgeons, ten audiologists and three speech-language pathologists to provide: 1) excellent pre-operative testing and counseling to ensure realistic expectations after cochlear implantation, 2) individualized postoperative speech processor programming based on well-established clinical research, 3) hearing rehabilitation for all ages that focuses on effective device use, communication strategies, and improving speech understanding in challenging listening environments, and 4) coordinated care with birth-to-three and school programs for children. Our thirty years of clinical research has improved all aspects of the cochlear implant process and contributed to the success of our cochlear implant recipients. LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS Williams Sound 207 www.williamssound.com www.facebook.com/williamssound www.linkedin.com/company/williams-sound www.twitter.com/williamssound them rechargeable. Our first-of-its-kind solution uses highperformance silver-zinc battery chemistry originally developed for NASA and the military with performance previously unmatched for hearing aids. The ZPower Rechargeable Solution offers 24+ hours of continuous power each day, charges overnight, takes the place of an estimated 100 disposable batteries, and lasts a full year. No more handling batteries, low battery warnings sounds, or disposable batteries going to landfills. The ZPower Rechargeable batteries are fully recyclable and are better for the environment. Enjoy easy, longlasting, green power for your hearing aid. Williams Sound is a global designer and manufacturer of wireless communication technology, serving personal and professional listening needs worldwide since 1976. Williams Sound offers products and service for such markets as hearing assistance, language interpretation, tour, corporate, education, government and house of worship. These systems include Hearing HotSpot™ live audio via Wi-Fi, Digi-Loop® induction loop, Digi-Wave™ digital communication, Personal PA® FM listening, Portable Hearing Assistance Tour Guide, SoundPlus® Infrared, and Hearing Helper® FM Listening. Additional Sponsors CEA Foundation Delta Air Lines Z IBM IntriCon IntriCon is also a Diamond Sponsor of the HLAA Walk4Hearing. NEW EXHIBITOR ZPower313 Listing of participating companies does not imply HLAA endorsement. www.zpowerbattery.com Hearing aid wearers can now Charge Up! The new ZPower Rechargeable Solution for hearing aids makes it easy to convert many new and existing hearing aids and make ACS Proudly Supports HLAA Visit Us at Booth 351 Our Services Communication Access Realtime Translation (CART) Remote CART Captions Post Production Captioning Text Interpreting (TypeWell & C-Print) Convention Sign Language Interpreting Alternative Communication Services, LLC acs Is The Alternative Our Differences Experience Consistent Quality Respect for Client Respect for Employees Personalized Support Competitive Rates Redundancy P. O. Box 278 Lombard, IL 60148 [email protected] www.acscaptions.com 33 LIST OF EXHIBITORS WITH COMPANY DESCRIPTIONS CTIA-The Wireless Association® Williams Sound is a Bronze Sponsor of Sign Language Interpretation. CONVENTION 2016 JUNE 23 - 26 WASHINGTON HILTON, WASHINGTON, D.C. In conjunction with the HLAA Convention 2016, HLAA is honored to host the Congress of the International Federation of Hard of Hearing People (IFHOH). Highlights include: • Outstanding educational workshops • Research Symposium moderated by Frank R. Lin, M.D., Ph.D., Assistant Professor of Otolaryngology-Head & Neck Surgery, Geriatric Medicine, Mental Health, and Epidemiology at Johns Hopkins Hospital • Trade show with state-of-the-art hearing technology • Fun social events for all ages – meet people from around the world! More to Come Look for updates on hearingloss.org and for the Call for Papers issued in August (deadline: December 4, 2015). For information about exhibits and sponsored events, contact Nancy Macklin, director of events and marketing at [email protected] or 301.657.2248 WEDNESDAY, JUNE 24 hearing communities, as well as a look at how the American with Disabilities Act supports access to these technologies, and a business meeting. Convention participants are welcome to observe the meeting. The Hearing Loss Association of America welcomes the National Association of State Agencies of the Deaf and Hard of Hearing (NASADHH). 2 p.m. – 5 p.m. 1 p.m. – 4 p.m. This interactive session will feature a panel of successful chapter leaders focused at the solutions for the most common issues and opportunities facing chapters. All current and prospective chapter and state leaders are encouraged to attend. National Association of State Agencies of the Deaf and Hard of Hearing Room: Regency C The National Association of State Agencies of the Deaf and Hard of Hearing (NASADHH) will be hosting its annual meeting at the HLAA Convention for the first time. The agenda includes guest speaker Marcie Roth, Director of the Office of Disability, Integration and Coordination at the Federal Emergency Management Agency (FEMA), a panel presentation on the state-of-the-art technologies used by the deaf and hard of All-Leaders Chapter Building Workshop Room: Regency A 6:30 p.m. – 8 p.m. State Chapter Coordinators Workshop Room: Regency A Moderator: Ed Ogiba, HLAA Director of Chapter Development This interactive session will focus on the new support programs which HLAA offers for coordinators and chapter leaders, as well as to introduce a new approach for coordinators to monitor the overall health of their chapters to ensure faster and more comprehensive HLAA support. The workshop’s primary goal is to have an open discussion on how HLAA plans to better support both the coordinators and chapters and invites coordinators to share their ideas and concerns. All new, established and prospective state chapter coordinators are encouraged to attend. 6:30 p.m. – 8 p.m. State Organization Workshop Room: Regency C Moderator: Lise Hamlin, HLAA Director of Public Policy This interactive session will focus on best practices for state organizations in delivering advocacy, awareness, education and information to their state members and constituents. All current and prospective state directors, officers and board members are encouraged to attend. Mobilizing your impact Imagine a community that’s fully connected. Not just across the street, but across the globe. A world where innovative tools and technologies bring us closer together. We believe diversity is the key to the future, and that the world is better when everyone works together. AT&T is pleased to support the Hearing Loss Association of America and their 2015 Convention, and we’re proud to connect people with their world. © 2015 AT&T Intellectual Property. All rights reserved. 35 WEDNESDAY, JUNE 24 9 a.m. – 5 p.m. Exhibit and Attendee Registration Open Information Booth Volunteer Check-in Location: Depot Registration Office THURSDAY, JUNE 25 Communication Access Demo Room Schedule 2:15 p.m. – 3 p.m. All workshops and demo presentations have CART (Communication Access Realtime Translation) or captioning, and equipped with a hearing loop. If you do not have a telecoil, sign out a loop receiver at the Information Booth. Location for all Demo Room presentations: Midway Suites III & IV (just off the Exhibit Hall floor) Wireless RERC and AT&T: Wireless Independence Now Presenters: Ben Lippincott, Project Director, Industry & Consumer Education and Outreach, Wireless RERC Kendra Cox, Manager – Compliance and Outreach AT&T’s Corporate Accessibility Technology Office THURSDAY, JUNE 25 8 a.m. – 5:30 p.m. Exhibit and Attendee Registration Open Information Booth Volunteer Check-in Location: Depot Registration Office 9:15 a.m. – 11:30 a.m. HLAA Board of Trustees and Annual Business Meetings Room: Regency A Noon – 1:30 p.m. Exhibit Hall Grand Opening The Midway Exhibit Hall (open until 5 p.m.) Sponsored by AT&T Join us for the ribbon cutting promptly at Noon and then enjoy a bite to eat as you peruse the exhibits. Have your smart phone ready with the mobile Convention app, the Play to Win game is on (see page 19 for details)! SPECIAL SESSION FOR FIRST-TIMERS! 12:30 p.m. - 1:30 p.m. Newcomers Orientation Room: Regency C Moderator: Joan Haber, a former member of the HLAA Board of Trustees, is attending her 17th consecutive Convention. She was the 2010 recipient of the Rocky Stone Humanitarian Award and is very active in the HLAA-Sarasota Chapter. 12:15 p.m. – 1 p.m. CapTel Captioned Telephone Latest Technology in Captioned Telephone Presenter: John Kinstler, CapTel Outreach Marketing Manager Learn about the exciting new developments in CapTel Captioned Telephone technology designed to help people with hearing loss enjoy telephone conversations with confidence. Ultratec, the inventor of Captioned Telephone technology, shares the latest advances in providing word-for-word captions during telephone calls. 1:15 p.m. – 2 p.m. Phonak, AG New Products for Hearing Better in the Workplace Presenter: Laura Baney, Business Development Manager, Audiologist The modern workplace can be a complicated listening environment with its challenging open-plan spaces, group meetings, phone calls, noisy factory floors, etc. It`s an environment where employees with hearing loss may find it particularly tough to join the discussion. While modern hearing aid technology does a great job of helping people understand more, many people with hearing loss still sometimes find it tricky to follow what is being said—especially when there is background noise and over distance. That`s where advanced wireless microphone technology comes in. If you’ve never attended our Convention, we recommend you attend this session to learn what technology is in use in workshops and other sessions, and basically how to plan your time so you get the most out of the Convention and you return home with new knowledge and energy. 36 The AT&T Corporate Accessibility Technology Office and the Rehabilitation Engineering Research Center for Wireless Technologies (Wireless RERC) are conducting workshops for people with hearing loss, caregivers, and professionals on how to use accessibility features found on smartphones and tablets. Wireless Independence Now workshops are free of charge, open to the public, and are not marketing or sales events. Participants do not need to be AT&T customers in order to attend. 3:15 p.m. – 4 p.m. Oticon, Inc.: Maintaining Connections with Family and Friends Presenters: Regina Winbush, Pediatric Account Manager Randi R. Pogash, Manager, Clinical Studies Staying connected in today’s world is important to most hearing aid users and their families. We use many electronic devices to maintain these connections. It has been difficult for individuals with hearing loss to use devices, such as the telephone and television, as easily as those with normal hearing. Oticon ConnectLine, as well as the use of an FM system, overcome those obstacles and provide connections for life. THURSDAY, JUNE 25 4:15 p.m. – 5 p.m. Advanced Bionics: Connect to Your World Presenter: Julia Biedenstein, Cochlear Implant Consumer Specialist All State/Chapter Workshops - Regency A The workshop will also touch on presenting communication strategies to the greater community as an outreach tool. And, finally, the workshop will touch on effective ways to advocate for better communication in the general population, so that all people are exposed to constructive and productive ways of communicating successfully with one another. 1:30 p.m. – 2:45 p.m. Educational Workshops State/Chapter Development Workshops Getting the Most Out of Facebook – The Ultimate Community Awareness Builder JoAnne DeVries, President, HLAA Sarasota and Manatee Chapter Ed Ogiba, HLAA Director of Chapter Development Facebook can greatly broaden a chapter’s presence in the community as 71% of Americans are on Facebook with 50% visiting every day. This session will provide the tools for a new or existing chapter or state Facebook to increase awareness, appreciation and interest in its mission in the community. 3 p.m. – 4:15 p.m. Communication Strategies How to Engage Your Audience Presenter: Joan Haber, Certified Peer Mentor, Certified Hearing Loss Support Specialist, Board Member, HLAA Sarasota and Manatee Chapter Developing programs around the topic of communication strategies can move beyond the typical PowerPoint presentation about the dos and don’ts of communication, such as facing a person when speaking to that person, speaking clearly without shouting, etc. While these lists are endless and helpful to people, there are more innovative ways to present SPECIAL SESSION! 9 a.m. – 11 a.m. The Wireless Industry: Finding the Cell Phones or Mobile Devices to Meet Your Needs Room: Regency C Moderator: Matthew Gerst, J.D., Director, State Regulatory and External Affairs, CTIA – The Wireless Association® Panelists: Mark Balsano, Executive Director, Corporate Accessibility Technology Office, AT&T Harold Salters, Director, Regulatory Affairs, T-Mobile Mike Ellis, National Director, Sprint Relay Dave Dougall, Director, Accessibility and Sustainability, Blackberry The Wireless Industry: Finding the Cell Phones or Mobile Devices to Meet Your Needs has been a highly rated and attended program at HLAA’s annual conventions since 2009. This year, CTIA – The Wireless Association® and member company representatives will help attendees learn how wireless services are impacting the way we communicate with friends, family and co-workers and how individuals with a hearing loss can benefit from wireless devices and services in 3G and 4G 37 worlds. Attendees will learn how to search for innovative wireless devices and services that are fueling the industry and driving today’s workforce and tips on how to choose a hearing aid compatible (“HAC”) wireless handset. The panel will feature industry experts, wireless carrier and manufacturer representatives and individuals with hearing loss who will share their personal wireless experiences. 1:45 p.m. – 3 p.m. Strategic Collaborations to Improve Access Room: Grand Ballroom B Moderator: Steven A. Florio, President/ Executive Director, Rhode Island Commission on the Deaf and Hard of Hearing Panelists: Marilyn Call, Division Director, Utah Division of Services to the Deaf and Hard of Hearing Lisa Kornberg, Executive Director, Maryland Governor’s Office of the Deaf and Hard of Hearing Heidi Reed, Commissioner, Massachusetts Commission for the Deaf and Hard of Hearing Opeoluwa Sotonwa, Executive Director, Missouri Commission for the Deaf and Hard of Hearing John Wyvill, Executive Director, Nebraska Commission for the Deaf and Hard of Hearing The five panelists, who are the directors of their state agency serving people who are deaf and hard of hearing, will share insights as to how they collaborate with various organizations for positive outcomes. The audience will learn more about state governments’ roles and systems in addressing the needs of people with hearing loss, ranging from discrimination to education to training to health care to employment to much more. The audience will learn that state laws are varied from state to state, and how they can work with the state agencies to find remedies more effectively. Not all state agencies have the same structure and statutes. Some state THURSDAY, JUNE 25 The Naida CI Q70, the world’s most advanced behind-the-ear sound processor, features a lightweight design, fun, fashionable colors, Phonak Binaural VoiceStream Technology™ and the industry’s first wireless bimodal streaming capabilities for highperformance hearing. communication strategies such as skits, programs conducted by behavioral therapists, and panels comprised of couples who experience the challenges of hearing loss in their relationships. This workshop will present helpful ways to create entertaining and thought-provoking programs about communication strategies. THURSDAY, JUNE 25 THURSDAY, JUNE 25 agencies are allowed to pursue legislation while some others are not allowed. Some agencies are independent and selfdetermined, and some others are not. The audience will have the opportunity to ask questions. HLAA’s New Consumer Technology Initiative and What It Means to You Room: Regency C Presenter: Cynthia Compton-Conley, Ph.D., Director, Consumer Technology Initiative, Hearing Loss Association of America Many exciting advances in hearing enhancement technology are being made every day that make it possible for people with hearing challenges to function independently and with dignity at home, in the workplace and when out and about in their communities. However, due to complexities in the hearing health care delivery system, finding the right technology to meet a consumer’s particular hearing and lifestyle needs can be challenging. Not all providers are wellversed in hearing assistance technology. Unfortunately, many have been taught, incorrectly, to focus on hearing aids and/ or cochlear implants as the sole solution to hearing difficulties. Because of this, consumers are often left to themselves to research technology options that can be used in addition to hearing aids and/or cochlear implants to hear better in noise, on the phone, in the theater, and in many other situations. In response to this state of affairs, HLAA is launching the Consumer Technology Initiative. This innovative program will partner with consumers, families, educators, providers and industry to demonstrate how current and emerging assistive technologies can offer life-changing and significant qualitative benefits to a person’s life. This presentation will provide an overview of this new program. What, Why and How: Hearing Aids 2015 Room: Regency B Presenter: Douglas L. Beck, Au.D., Director of Professional Relations, Oticon, Inc. and Web Content Editor, American Academy of Audiology For many consumers, terms used by hearing care professionals (HCPs) and hearing aid companies such as “noise reduction,” “directionality” and “compression” seem ambiguous and confusing. That is, some of these terms seem familiar and have intuitive or common meanings – but these intuitive or common meanings might not apply directly to hearing aid technologies. Of course, many consumers simply want to place hearing aids in their ears to “fix” their hearing loss, just like wearing glasses to correct vision. Indeed, for most of us, visual correction is just a matter of magnification, or simply making images larger. Unfortunately, hearing loss correction is rarely as simple as making things louder. In fact, for many people, loudness is not the primary hearing deficit. Most often, the primary complaint is “clarity” (specifically hearing clearly in background noise) and that problem (clarity) isn’t going to be remedied by simply making things louder. Hearing loss usually takes many years to occur. As hearing worsens, many other changes in the ear (multiple distortions) and brain (neural plasticity and reduced processing speed) occur, all of which make it difficult to hear and listen. Fortunately, modern hearing solutions involve technology and strategies which help the consumer hear (i.e., having an awareness of sound) and listen (i.e., making sense of sound). In this presentation, we will address and define the most common hearing aid terms and offer solutions and strategies which work to better enable people with hearing loss to hear and listen in difficult listening situations, such as in small groups, restaurants, while using the telephone, while watching TV, and one-on-one. 38 Questions are welcomed throughout the presentation and an extensive question and answer period will be provided. Perseverance to Triumph Room: Grand Ballroom C Presenter: Brian Patrick Jensen, Director of Emerging Markets, Communication Service for the Deaf, Inc. (CSD); motivational speaker and training consultant Five years ago, Brian Patrick Jensen suffered sudden and profound hearing loss at the height of his successful business career as corporate executive and leadership training consultant. Devastated and looking for answers, Brian became fascinated with the study of personal resilience and the dynamics of perseverance over life-changing setbacks. The subject quickly emerged as Brian’s most popular presentation, including business leaders, self-help audiences and advocacy groups. Pragmatic, behaviorbased and peppered with hands-on application exercises, Perseverance to Triumph combines heartfelt inspiration with practical action steps to increase personal resilience and emerge stronger through hardship. 3:15 p.m. – 4:30 p.m. Aural Rehabilitation (AR) for the Consumer: What Every Person with Hearing Loss Should Know Room: Grand Ballroom B Presenter: Peggy Ellertsen, M.Ed., C.C.C.-S.L.P., Speech/Language/Reading Specialist, Maps for Communication with Acquired Hearing Loss (private practice) When we become knowledgeable about the components of effective hearing loss management, we are better able to work with our hearing health care professionals, advocate for best practices in the care that they offer us, and achieve well-being. This talk will provide the consumer with a structure for understanding the important differences between the traditional medical models found in many hearing THURSDAY, JUNE 25 How to Start a Loop Initiative in Your Community Room: Regency C Presenter: Juliëtte Sterkens, Au.D., Hearing Loop Advocate, Hearing Loss Association of America Hearing loops have made a comeback in some areas of the country. If you have wondered why this is not happening in your area – this workshop is for you. Learn the nuts and bolts of getting a hearing loop initiative started in your community. Find out how to get the key players at the “looping table” and how to implement the most important steps. Bring a flash drive to receive handouts, PowerPoint slides and copies of other materials to help you get started the day after you get back from the Convention. HIA Manufacturers Panel: Technological Advances to Address Difficult Listening Situations Room: Regency B Moderator: Andy Bopp, Executive Director, Hearing Industries Association Panelists: Bill Dickinson, Au.D., Vice President, Audiology, Phonak Annette Mazevski, Au.D., Ph.D., Manager, Technology Assessment, Oticon John Nelson, Ph.D., Vice President, Audiology Global Relations, ReSound Tom Powers, Ph.D., Vice President, Product Management and Government Accounts, Siemens Hearing Instruments Dennis Van Vliet, Au.D., Senior Director, Professional Relations, Starkey Hearing Technologies The Hearing Industries Association (HIA) Manufacturers’ Panel will focus on advances in hearing aid and related technologies that help people with hearing loss to address difficult listening situations. Following up from the highly-rated HIA program at the HLAA Convention 2014 in Austin, panelists will review general auditory issues that cause difficulties and the steps that people can take to address specific situations such as listening in noisy rooms, using the telephone, and watching television. The presentation will be geared to a non-technical audience, and it will focus on solutions that every person with hearing loss can adapt. Panelists will discuss hearing aid advances, as well as innovative new solutions related to wireless connectivity, the use of assistive 39 listening and other devices. Given the increasingly rapid pace of technological innovation, panelists will also examine the most significant technical innovations in the past year that people with hearing loss can adapt. Individuals with Hearing Loss in an Office Environment: Overcoming Communication Barriers and Changing Perception Room: Grand Ballroom C Presenter: Latisha Porter-Vaughn, Legal Support Specialist, Seton Hall Law School It is clear that the 21st century workplace has changed. The shift from a manufacturing industry to a communication-based service impacts an individual with hearing loss. An employee with hearing loss faces many challenges since most of their work will be based on effective communication. However, an employee with hearing loss must be assertive with leadership and management when requesting accommodations. They must be specific about their unique needs. At the same time, it’s pivotal that leadership celebrates inclusion and differences. THURSDAY, JUNE 25 health care settings and the patientcentered, aural rehabilitation model that offers a wide array of components to help persons with hearing loss actively create a successful plan for living well. In exploring the components of AR, we will examine the work of rehabilitation audiologists from three hearing health care professional groups – the Ida Institute, the Academy of Rehabilitation Audiology, and the American Speech-Language-Hearing Association Special Interest Group 7 – that have conducted research on the outcomes created by various aural rehabilitation treatment options. Finally, we will talk about how to find AR resources that help us build effective plans for living well with hearing loss. THURSDAY, JUNE 25 THURSDAY, JUNE 25 5 P.M. – 6:30 P.M. OPENING SESSION GRAND BALLROOM D – F Welcome to Convention 2015 Donald Doherty, HLAA Board of Trustee Recognition of Delegates, State and Chapter Leaders, HLAA Volunteers, Distinguished Guests, Board of Trustees, Former Board of Trustees, Former HLAA Executive Directors, and Two Very Special Attendees Margaret Wallhagen, Ph.D., Chairperson, HLAA Board of Trustees Welcome to St. Louis Bob O’Loughlin, Chairman/CEO, Lodging Hospitality Management (LHM), owner of St. Louis Union Station Hotel Update on HLAA Anna Gilmore Hall, Executive Director Presentation of the Advocacy Hall of Fame Award to Senator Tom Harkin Anna Gilmore Hall Presentation of National Access Award to Regal Entertainment Group, Randy Smith, Senior Vice President, Chief Administrative Officer & Counsel Anna Gilmore Hall Keynote Address: Charles Laszlo, Ph.D. Advances, Obstacles and Solutions in a Changing World Final Remarks Donald Doherty GET ACQUAINTED PARTY SPONSORED BY CAPTIONCALL GRAND HALL 8:30 P.M. – 11 P.M. This event is sure to be a memorable one – set in the Grand Hall where 3D light shows occur hourly, excitement is in the air as we meet up with old friends and meet new ones too. Light fare; cash bar. 40 Hear Clearly In noise • On the phone • In water With unique technology and accessories only available from AB and Phonak, it’s now easier and better than ever for cochlear implant recipients to keep up with conversations in noisy settings, on the phone, and even in the water. Hear your best whether you want to enjoy a night out, call up the grandkids, or go for a swim. Neptune Naída CI Q70 AquaMic Neptune™ AquaCase AquaMic™ AquaCase™ Visit our booth to learn how Advanced Bionics innovations help you hear clearly in any environment. 866.844.HEAR (4327) • [email protected] • AdvancedBionics.com 027-M582-03 ©2015 Advanced Bionics AG and affiliates. All rights reserved. FRIDAY, JUNE 26 Communication Access All workshops and demo presentations have CART (Communication Access Realtime Translation) or captioning, and equipped with a hearing loop. If you do not have a telecoil, sign out a loop receiver at the Information Booth. 8 a.m. – 5:30 p.m. Exhibit and Attendee Registration Open Information Booth Volunteer Check-in Location: Depot Registration Office 9 a.m. - Noon FRIDAY, JUNE 26 Symposium: Employment Issues for People with Hearing Loss Room: Grand Ballroom D- F Moderator: Valerie Stafford-Mallis, Business Development Manager, Alternative Communication Services; Vice Chairperson of the HLAA Board of Trustees Background Prior to joining ACS, she served as Health Educator Consultant for the Florida Coordinating Council for the Deaf and Hard of Hearing (FCCDHH). Valerie is an oral, late-deafened adult who uses bilateral cochlear implants. She also utilizes many other types of assistive technology in her activities of daily living. As a person who lost her hearing while she was still in the workforce, Valerie has experienced first-hand the struggles faced by all persons with disabilities to maintain employment, independence and full participation in public life. Valerie conducts trainings and advises and educates public and private organizations on methods that improve communication access for persons who are deaf, hard of hearing, late-deafened, and deaf-blind. She has presented widely at the national, state, and local level to conventions, professional associations, continuing education organizations, employers, health care providers, law enforcement and public safety organizations, and businesses. She also provided subject matter expertise by serving on a number of state councils, commissions, and task forces in Florida. had worked in HR for 25 years. In all that time, never once had Brian hired or provided assistive accommodations for an employee with hearing loss until he became one. Brian muddled through the challenging listening situations at work and tried a variety of coping strategies, some of which were more effective than others. Valerie is active in the deaf and hard of hearing community. She was appointed to the HLAA Board of Trustees in May 2013 and serves on the board of trustees of the HLAA-Sarasota Chapter. She is a member of the Association of LateDeafened Adults and chairs the Outreach Committee. She was nominated by Communication Access Inc. as its 2013 Hearing Loss Advocate of the Year. Brian struggled to understand the spoken word during interviews with job candidates, client meetings, interactions with co-workers and superiors, trainings and presentations. Like many employees with hearing loss, he was uneducated about assistive technologies and workplace accommodations and no one else at his place of business was knowledgeable either. Valerie will moderate the symposium and provide an introduction to hearing loss in the workplace and set the stage for the discussions that will follow. Brian chose to embrace his hearing loss head-on and learn coping strategies that allowed him not only to thrive but to become an outspoken champion for workplace change – Brian has built award-winning human resources organizations and corporate university programs and earned “Top Workplaces” distinction in 2010, 2011 and 2012. Summary • Incidence of hearing loss in the workplace - majority (65%) of people with hearing loss are younger than age 65 and are active in the work force • Negative impact on household income • Adverse effect on the human experience • It’s more than just the law, it makes good business sense Brian Patrick Jensen, Director of Emerging Markets, Communication Service for the Deaf, Inc. Background In June 2010, Brian received the diagnosis of severeprofound bilateral hearing loss that was permanent. Brian was vice president of human resources (HR) at the time and 42 Summary • How Brian came to terms with his hearing loss; defining moments • Personal struggle of being the employee with hearing loss and wearing the HR hat at the same time • Coping strategies – what worked for Brian; what will work for you in your environment? Lori B. Golden, Abilities Strategy Leader, Ernst & Young, LLP (EY) Background Lori Golden has been with the firm for sixteen years. She is EY’s Abilities Strategy Leader, FRIDAY, JUNE 26 driving efforts to create an enabling environment and supportive culture where people of all abilities can feel comfortable and do their best work. She helped develop the firm’s accommodation process and policy and consults on accommodations and career development for EY people with disabilities, leads accessibility initiatives, education and training around abilities-related issues, and advises EY’s disabilities-related employee resource networks. She serves as Secretary/ Treasurer of the U.S. Business Leadership Network Board of Directors, Vice Chair of the Board of TransCen, a nonprofit focused on transitioning youth with disabilities from school to competitive employment, and is a member of the Department of Labor’s Circle of Champions. Summary • Enlightened employers and employees want the same thing – to create a workplace where everyone is comfortable and can do his/her best work • Protocols for critical listening situations, such as meetings and conference calls • Strategies for addressing communications challenges with clients and colleagues • Innovative resources developed by EY and available on EY website Background Becky Montgomery has profound hearing loss in both ears, and has worked at Microsoft for nearly 18 years. She is active in Microsoft’s “Huddle Group” which is one of a dozen “Employee Networks” (ENs) under the umbrella of the CrossDisability Employee Resource Group. The EN groups are organized around a specific disability, such as Huddle for hearing loss, MSVIP for visually impaired people, mobility, and so on. In addition to informal meetings, Huddle members reach out to recruits and new employees to help them get a good start at Microsoft. When possible they try to match people with others who have similar career interests. Especially for a new hire, it’s really exciting to meet someone in your field who also has a hearing loss. Summary • What does owning your hearing loss mean professionally? • Self-advocacy – knowing what you need and how to articulate that • Sure, Microsoft is a huge corporation and financially able to provide CART, interpreters, and assistive technology; what smaller companies can do to accommodate employees with hearing loss • How Huddle Group at Microsoft works and why 43 Bob Vetere, Senior Workplace Accommodation Specialist in the Global Corporate Responsibility organization, Northrop Grumman Background Bob Vetere has had a very successful career with Northrop Grumman Corporation since 1978, with many achievements in the Business Management organization. Bob is a strong advocate for the employment of qualified individuals of all abilities and has served in many roles and has achieved many accomplishments inside and outside of Northrop Grumman, including the following: • 2014 - Bob was elected to serve as chairperson of the U.S. Business Leadership Network’s (USBLN) Corporate Advisory Board • 2014 - USBLN Conference presenter and moderator on panel, Creating a Harmonized Reasonable Accommodation Process • 2013 - USBLN Conference track chair and presenter of Employing College Students with Disabilities • 2012 - USBLN Conference session presenter on Cornell/ODEP Mentor Pilot Program and introduction to awards banquet keynote speaker • 2011 - USBLN Conference presenter of Employing Injured Service Personnel • 2010 - Virginia Governor’s Forum on Economic Growth for the Disabled Community • 2009 - Maryland Governor’s Forum on the Inclusion and Employment of Individuals with Disabilities • 2009 - appeared on the cover and was the featured article in the magazine, Careers & The disABLED FRIDAY, JUNE 26 Lori didn’t think of herself as a person with non-visible disabilities until she began this work eight years ago and learned that medical conditions she’d worked around for years were in fact disabilities. She has a child with learning disabilities and a child with mental illness. Her oldest friend is profoundly hard of hearing and keeps it secret, fearing discrimination in the workplace. That friend and close colleagues who are hard of hearing inspire her work to find comfortable ways for employees to discuss hearing loss and enable people who are hard of hearing to collaborate more easily and efficiently. Becky Montgomery, Senior Content Developer, Office 365 and Accessibility Lead, Office Content Publishing, Microsoft FRIDAY, JUNE 26 FRIDAY, JUNE 26 Summary • How people with some residual hearing, who prefer to use oral and written communication, can be or are supported at Northrup Grumann; how people who communicate in sign language are supported • The role of HR in addressing the on-the-job isolation that sometimes accompanies communication disabilities such as hearing loss • Initiatives that NGC HR has pursued to create the environment that encourages employees with hearing loss to selfdisclose and to be an active participant in getting what they need to do their best in the workplace • Self-service accommodations portal • Harmonized reasonable- accommodation process • Any employee resource groups there might be at NGC for people with disabilities and if they have members with hearing loss • Hearing protection initiatives Lise Hamlin, Director of Public Policy, Hearing Loss Association of America (HLAA) Background Lise Hamlin was deafened on one side as a child, but had intact hearing in her other ear until age 30, when she experienced sudden severe to profound hearing loss in the “good ear”. She now wears a cochlear implant in the deafened ear, and hearing aid in the other ear. She has been an advocate for people with hearing loss for some 20 years. She has been a long time member of Hearing Loss Association of America and on staff since 2008. Summary • Rights and responsibilities • Right to accommodations on the job under the ADA, and the Rehabilitation Act • Under the ADA, • Pre-employment: ADA prohibits all disability-related inquiries and medical examinations, even if they are related to the job; the employer can ask an employee whether s/he can perform job functions • After an applicant is given a conditional job offer, but before s/he starts work: an employer may make disabilityrelated inquiries and conduct medical examinations, regardless of whether they are related to the job, as long as it does so for all entering employees in the same job category • After employment begins, an employer may make disability-related inquiries and require medical examinations only if they are job-related and consistent with business necessity • Responsibility of the employee • Must be qualitied to do the job • To qualify under the ADA, must have a disability that limits a life function, like hearing • Must understand the kinds of accommodations you need and how to help your employer find the best tools for you to be the most productive worker • Case examples Barbara Johnson, IT Project Manager, Massachusetts Institute of Technology (MIT) Background Ms. Johnson has more than 25 years of experience as a working professional with hearing loss and experience in advocating for people with hearing loss. Summary • Strategies from a personal and technological perspective, such as how to approach your employer regarding a reasonable accommodation • How to reframe the discussion from one of what you need to what is beneficial for the company – shifting employer from being the enforcer to a benevolent collaborator • How to find solutions that work for you and for your colleagues • Real cost of providing an accommodation vs. real cost of not providing the accommodation (lost productivity, turnover, disability claims, early retirement, legal challenges) Following a 15-minute break we will begin a moderated discussion about several topics, including: • When should a person disclose their hearing loss to their employer? • What are some of the challenges people who are hard of hearing face at work and what are some strategies for addressing them? Lori Golden will discuss some of the protocols EY has developed around how colleagues interact and teams function that are making it easier for people with hearing issues to communicate effectively and comfortably. • What are other challenges people are facing in their workplace and what strategies are working? 12:30 p.m. – 1:30 p.m. Book Signing Location: The Midway Exhibit Hall (near booths 306 and 311) Living Better with Hearing Loss: A Guide to Health, Happiness, Love, Sex, Work, Friends... and Hearing Aids by Katherine Bouton $14.99 Living Better with Hearing Loss is a practical guide to daily life with hearing 44 FRIDAY, JUNE 26 loss, from the mildest to the most severe. Detailed information about hearing aids, assistive listening devices, PSAPs – and where to buy them -- will help the newcomer to hearing loss as well as the veteran navigate the confusing world of hearing loss technology. With anecdotes, humor and hard-earned experience, the author shares tips for travel, restaurants, the workplace, love, sex and friends. Katherine Bouton is also the author of Shouting Won’t Help, a memoir of adultonset hearing loss. based on audiological diagnostics and an overview of the client’s communication needs and listening environments, an audiologist recommends a complete solution to his client, to address all different hearing challenges. 4 p.m. – 4:45 p.m. Instead of focusing solely on the T-coil, or on the hearing aid, or on the telephone, or on understanding the TV, or on a wireless microphone, the holistic solution approach includes all situations, stakeholders and solutions. Demo Room Schedule 2 p.m. – 2:45 p.m. Location for all Demo Room presentations: Midway Suites III & IV (just off the Exhibit Hall floor) Advanced Bionics: Solutions for Hearing Your Best in Noise Presenter: Helen Cartwright, Cochlear Implant Consumer Specialist Support for your lifetime, that’s our promise to you. Learn about Cochlear’s community of support options from self-support to friendly people who will directly support you. Discover myCochlear™, the latest innovation that gives you access to secure, personalized information, online tools and support resources to help you make the most of your hearing life with Cochlear. 12 p.m. – 12:45 p.m. HyperSound is a first-of-its-kind directed audio solution to enter the hearing healthcare market. From early champions of our technology, to partners, shareholders, and end-users, HyperSound has proven its potential to change the quality of life for people with hearing loss. This presentation offers a brief introduction to HyperSound and includes a hands-on demonstration of its unique technology. 1 p.m. – 1:45 p.m. Phonak AG: What You Should Demand from Your Audiologist: The Solution Approach Presenter: Hans Mülder, Director of Marketing Many consumers are not aware of solutions available on the market. Consumers would like to be informed by their audiologists on what is out there, so that they can make informed choices. Phonak proposes the solution approach: It’s a noisy world! Discover how the combined technologies of Advanced Bionics and Phonak have come together to create the most advanced cochlear implant sound processor for superior hearing in noise, the Naida CI Q70. Come learn about the newest cochlear implant technologies and accessories that will help you converse more easily in noisy settings and hear your best wherever your day may take you. 3 p.m. – 3:45 p.m. ZPower, LLC: Recharge Your Hearing Aid Presenter: Barry A. Freeman, Ph.D., Vice President of Business Development Sara Sable-Antry, Vice President of Sales Rechargeable batteries are among the top features sought by hearing aid users. Yet, only a small number of rechargeable hearing aids are dispensed. ZPower has developed a battery door module to integrate silver-zinc rechargeable batteries into new and existing hearing instruments. The battery powers wireless hearing aids for a full day; has no effect on the electronics; resolves the vision and dexterity concerns of patients; and, because it is recyclable and is only replaced once per year, is a benefit to the environment. 45 Learn how Cochlear will be here to support you now, and always. State/Chapter Development Workshops All State/Chapter Workshops - Regency A 1:30 p.m. – 2:45 p.m. How to Plan a Major Community Event to Expand Your Mission, Awareness and Source of Funds Panelists: JoAnne DeVries, Sarasota Manatee Chapter Ron and Jean Haynes, Kentucky State Leaders Art Matlock, Lakeland Chapter Focusing at educating the hearing loss community in their state, the California State Association has hosted a state convention, while the Kentucky leaders have hosted a regional convention in partnership with the state’s CCDHOH. Chapters like Lakeland and Sarasota have held expos to educate their community. Learn how these different formats can be designed to draw crowds in the hundreds, greatly increase your area’s understanding of hearing loss, attract new members, build alliances and needed funding. FRIDAY, JUNE 26 HyperSound: Hypersound Directed Audio Solution – Hear Every Word Presenters: Brian Taylor, Au.D., Senior Director of Clinical Affairs Rodney Schutt, Senior Vice President and General Manager Cochlear: Hear and Be Heard – Your Partner for Life Presenter: Sara Chinnock, Engagement Manager FRIDAY, JUNE 26 3 p.m. – 4:15 p.m. FRIDAY, JUNE 26 How to Run a Rap Session to Fully Support Your Members Presenters: Joan Haber, Certified Peer Mentor, Board Member, HLAA Sarasota and Manatee Chapter Ed Ogiba, HLAA Director of Chapter Development The rap session was developed by Rocky Stone as a self-help tool for members to help other members address their most important issues and needs. Many members rate the forum as the most effective educational and support medium as it can speak to their needs head-on and in-depth. Properly designed, it can also be a productive way for members to get connected to others, as well as become a fertile training ground for developing chapter mentors and volunteers. The session will provide the planning steps, moderating techniques and a checklist for getting the most out of this foundational tool for any chapter. Learn why HLAA recommends that every chapter should be using the format at least once or more times a year. Educational Workshops 1:30 p.m. – 2:45 p.m. Heroes with Hearing Loss: A Conversation with Veterans Room: Grand Ballroom B Presenter: Master Sergeant Sean Lehman, U.S. Air Force (retired); B.S., A.A.S., Liberal Political Studies, Communications, Public Affairs Hearing loss and tinnitus remain the top two service-related injuries affecting veterans returning from the battlefields of Iraq and Afghanistan. Often overshadowed by other physical and mental injuries of combat and service that returning veterans sometimes endure, hearing loss remains a very personal, unique, ongoing challenge for many of our nation’s heroes. As those “other” challenges are managed, the day-to-day frustrations veterans face as a result of hearing loss and tinnitus begin to take center stage. This presentation serves as a catalyst for an ongoing public conversation between veterans and veterans’ advocates about some of the many hearing loss challenges and real-life management solutions available to assist in the management of such obstacles. Through this dialog, veterans share real-life experiences leading to a better understanding of their hearing loss and ultimately to finding solutions that can increase the quality of life – not only for themselves but for their loved ones as well. Making an Informed Decision When Purchasing a Hearing Aid Compatible (HAC) Mobile Handset Room: Regency C Moderator: Avonne Bell, Esq., Senior Manager, Government Affairs, Telecommunications Industry Association (TIA) Panelists: David Dougall – Director, Product Sustainability & Accessibility, BlackBerry Heather Dowdy – Product Manager, Accessibility Engineering, Motorola Mobility Anthony Jasionowski – Senior Group Manager, Accessibility, Panasonic Corporation of North America The overarching goal of this session will be for members of industry and HLAA members to have an informative discussion about both the user experience in using hearing aid compatible (HAC) handsets and how manufacturers design, develop, and test HAC handsets for HAC certification. The session will also provide insight on the important role of hearing aid manufacturers under the HAC standard. Age 65 Plus: Cochlear Implant Candidacy and Outcomes Room: Regency B Presenters: Teresa A. Zwolan, Ph.D. Professor and Director, University of Michigan Cochlear Implant Program, Vice-Chair, American Cochlear Implant Alliance (ACIA) 46 Donna Sorkin MA, Executive Director, American Cochlear Implant Alliance Ann Liming, cochlear implant recipient Are you Medicare age, using hearing aids, and still having difficulty hearing? Have you been evaluated for a cochlear implant and told that you have too much hearing to qualify to receive one based on current Medicare candidacy criteria? Has your audiologist or dispenser encouraged you to try one more hearing aid before moving forward with being evaluated for a cochlear implant? This session will review the steps taken to determine candidacy for a cochlear implant for adults, and will include description of a recent study approved by the Centers for Medicare and Medicaid Services (CMS) that expands criteria for cochlear implants in the Medicare population. We will additionally review and discuss studies indicating that adults tend to do better with cochlear implants if they experience shorter periods of deafness prior to receiving a cochlear implant. An HLAA member and study participant will share her experiences related to her participation in this study to evaluate potential expansion of CMS criteria. How the Hearing Loss Revolution and its Nine Guiding Principles Empowers People with Hearing Loss Room: Grand Ballroom C Presenter: Pat Dobbs, author of The Hearing Loss Revolution and its Nine Guiding Principles, public speaker, and writes a popular blog on living with hearing loss. Pat launched the HLAA-Morris County Chapter (New Jersey) in 2011 and currently serves as its president. She is also a trustee of the HLAA New Jersey State Association and a member of the HLAA New Jersey Hearing Loop Committee The Hearing Loss Revolution is a personal revolution for people with hearing loss. Its goal is to let go of the negative stereotypes associated with hearing loss so that we can advocate for ourselves as easily as we FRIDAY, JUNE 26 breathe. Now we will be able to better hear and be energized to live a fulfilled and satisfying life. The “revolution” is supported by the Nine Guiding Principles of the Hearing Loss Revolution. 3 p.m. – 4:15 p.m. A HoH on the Road (Traveling with Hearing Loss) Room: Grand Ballroom B Presenter: Gael Hannan, author, blogger, comedienne and hearing loss advocate Technology for Success in the Workplace Room: Regency C Presenter: Esther Kelly, Hearing Loss Resource Specialist, DARS/Office for Deaf and Hard of Hearing Services Technology is a vital part of success in the workplace. When using hearing aids and cochlear implants we are still faced with limits such as distance, noise, telephone and other challenges. This workshop will show and explain technology that will address these challenges. Creative ways to adapt technology to many workplace needs will be presented. Esther works daily with the Texas Vocational Rehabilitation Service to help consumers find technology for success in the workplace. The panel will consist of individuals with bilateral cochlear implants. The members represent all three FDA approved cochlear implant manufacturers. The story of these individuals on their journey to regain hearing is an inspiring experience. This is especially important for those who have only one cochlear implant as well as those who do not yet have a cochlear implant to see, hear, and meet these individuals who are bilateral. There will be three individuals representing the three FDA-approved cochlear implant manufacturers. A set of questions will be asked of each of the panel members, such as: 1. Which device do you have? 2. How long have you been bilateral? 3. What prompted you to go bilateral? Active audience participation will be a key part of this presentation. Harness Your Hearing Loss Superpowers (Amaze with Your Gifts) Room: Grand Ballroom C Presenter: Angie L. Fuoco, MPH, CPH, Public Health Analyst, Centers for Disease Control and Prevention (CDC) Learn about and refine the gifts of your hearing loss. This presentation will help you claim amazing gifts of healing, understanding and connecting with others, powered by your hearing loss. Discover these and other gifts lying dormant in you; learn how to defuse negative situations; help others understand you and help YOU hear them! This will challenge participants to look deeper into the responses they receive from friends and family (often negative, fear-based, etc.) and to turn those around 47 into positive interactions, making every encounter with others a positive one. The presenter will teach participants how to: help others help them hear, heal rough spots (where the interaction or relationship has run amok!), and how to get others on their side, taking them from adversary to advocate. Friday Night Off-site Event Route 66 Rivalry: St. Louis Cardinals vs. Chicago Cubs at Busch Stadium Sponsored by Sprint CapTel If you purchased a ticket for the game in advance, the ticket(s) is in your registration packet. The stadium is just 1.1 miles from the hotel and there are three easy ways to get there: Walk – head down Market Street (toward the Arch); take a right on S. 8th Street (Bank of America is on the corner) and you will see the stadium on your left; it’s about a 20-minute walk. Metro – travel time is an estimated 3 to 5 minutes from the Union Station Metrolink Station (18th Street) to the Busch Stadium Ballpark Station on Clark Avenue; cost each way is $2.50. Bus – HLAA will provide two buses to shuttle passengers between the hotel and stadium; however, because of the volume of traffic in the downtown area on game nights, this is not the preferred method. One way is estimated to take 30 minutes. Buses will pick up passengers at the 20th Street entrance of the hotel. The buses will shuttle attendees back after the game. Ballpark Village, just across the street from the stadium, has plenty of dining options for pre-game dinner, including Budweiser Brew House, Cardinals Nation, Drunken Fish, El Birdos Cantina, FOX Sports Midwest Live!®, Jamba Juice, Ted Drewes®, The Fudgery. See more at www.stlballparkvillage.com/dining/dine. FRIDAY, JUNE 26 A HoH on the Road (Traveling with Hearing Loss) is a practical but entertaining look at the communication challenges faced by the person with hearing loss who’s on the move. This workshop will address how to anticipate and handle typical situations—often referred to as the trials and tribulations—involved with getting there (car, airplane, train, etc.), accommodations, eating out and sightseeing, as well as what’s in the suitcase of the Best Dressed Traveler with Hearing Loss. Bilateral Cochlear Implant Experiences Room: Regency B Moderator: Wayne L. Roorda, IT Specialist, U.S. Department of Defense – Defense Logistics Agency Panelists: Jason Anderson Pat Dobbs Howard Samuels TROUBLE HEARING ON THE PHONE? relaymissouri.com Captioned Telephone Service from Relay Missouri offers the ability for anyone with hearing loss to communicate on the telephone independently. Listen, read and respond to your callers with the ease of a CapTel phone from Relay Missouri! n n n n Built-in answering machine with captions. Built-in WiFi. Need help with Installation? Call us! We have support available! Phone service and high-speed Internet or WiFi service required. APPLY FOR A FREE CAPTEL PHONE Missouri residents may be eligible to receive a CapTel phone FREE of charge through the Missouri Telecommunications Access Program (TAP) for Telephone Equipment, which provides equipment to qualified individuals who have difficulty hearing over the phone. The program offers both the CapTel 840 and the CapTel 840i. To learn more about the program or to apply for a free CapTel phone, visit relaymissouri.com/relaymo-services/tap-for-telephone Join us in Facebook for all the up-to-the-minute Relay Missouri news. www.facebook.com/RelayMissouri Reconnect. Captions for your phone calls. CapTel Sprint CapTel® 2400i n Quality you can count on... n Accuracy you can depend on... n Customer service you can rely on... Order your phone through Sprint CapTel and get Installation Support. To get a CapTel phone, go to sprintcaptel.com or call 877-805-5845 Code for free shipping: SPRHLAA Limited time offer. NOTE: CapTel Captioning Service funded through FCC provisions. CapTel callers are responsible for their own long distance call charges. When not using captions, max amplification is capped at 18dB. Sprint CapTel 2400i Although CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using CapTel for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through CapTel whether caused by the negligence of Sprint or otherwise. Sprint CapTel Phone Offer: While supplies last. Other restrictions apply. Sprint reserves the right to modify, extend or cancel offers at any time. See www.sprintcaptel.com for details. ©2015 Sprint. Sprint and the logo are trademarks of Sprint. CapTel is a registered trademark of Ultratec, Inc. Other marks are the property of their respective owners. SATURDAY, JUNE 27 Communication Access All workshops and demo presentations have CART (Communication Access Realtime Translation) or captioning, and equipped with a hearing loop. If you do not have a telecoil, sign out a loop receiver at the Information Booth. 8 a.m. – 4 p.m. Exhibit and Attendee Registration Open Information Booth Volunteer Check-in Location: Depot Registration Office Demo Room Schedule Room: Midway Suites III & IV 9:15 a.m. – 10 a.m. Sprint CapTel: Getting the Most from Your Captioned Phone Provider Presenter: Chameen Stratton, CapTel Marketing Manager 10:15 a.m. – 11 a.m. Federal Relay (Sprint): Veterans and Telecommunications Presenter: Kraig Ankiewicz, Federal Relay - Veteran/Civilian Personnel Liaison The Federal Relay program contracts with the Department of Defense to provide free captioned telephone equipment and services to our veterans. The CapTel equipment works like a regular phone, yet has a built-in screen on which you can read and follow along with what your caller is saying! This provides the opportunity to keep in touch with family and friends on the phone, and never miss out on that important conversation! Dogs for the Deaf will have one of their dogs demonstrate how Certified Hearing Dogs are trained to alert people to various sounds. 1 p.m. – 1:45 p.m. Listen Technologies: Self-Advocacy Under the Americans with Disabilities Act (ADA) Presenter: Andrew Glasmacher, Product Training Manager Hearing loss is the single largest disability covered under the Americans with Disabilities Act, yet people with hearing loss are unaware of what their rights actually are. Being able to navigate the ADA, truly understanding what your rights are in public and private spaces, and becoming a self-advocate is an important step in building awareness. Learn more about this important step and truly grasp how to start advocating for yourself. 2 p.m. – 2:45 p.m. Cochlear: Cochlear™ Hearing Implants – Innovations for a Lifetime of Better Hearing Presenter: Chris Koehler, Engagement Manager Experience clearer sound and a lifetime of better hearing with innovations from Cochlear. Discover the latest advances in Cochlear™ Hybrid™ Hearing, Nucleus® 6 Cochlear Implant technology and Baha® 5 Bone Conduction technology. Hear your best in any environment with sound processors that automatically adapt to your world. Learn how you can experience true wireless freedom with no strings attached – only with Cochlear. Discover how you can focus less on hearing and more on what’s important: life. 49 State/Chapter Development Workshops All State/Chapter workshops - Regency A 8:45 a.m. – 10 a.m. FUNdamentals of Loop Fundraising Presenters: Juliëtte Sterkens, Au.D., HLAA National Loop Advocate JoAnne DeVries President, HLAA Sarasota and Manatee Chapter Cheri Perazzoli Washington State Loop Advocate While some loops are quickly paid for once houses of worship and venues know the reasons why they are needed, finding the funds for many others can be challenging. The presenters have fostered hundreds of hearing loops amongst them in different geographic areas of the country and with very different approaches. Focus in Wisconsin has been on loop installations in houses of worship and libraries, in the Sarasota area of Florida the focus has been on theaters and the arts while in Washington the civic community and social justice through the arts has been rallied to learn more about loops. The speakers will share their experiences and pitfalls of their efforts. Handouts and practical materials will be provided. 10:15 a.m. – 11:30 a.m. How to Start, Revitalize or Energize a Chapter Panel of new and established chapter leaders moderated by Ed Ogiba, HLAA Director of Chapter Development This session will focus at the tactics and techniques that chapter leaders have successfully employed to create excitement and enthusiasm among their members and community to drive greater attendance, participation and volunteerism for the chapter. All leaders from new chapters formed in the past year as well as those seeking to revive or refresh an established chapter are encouraged to attend. SATURDAY, JUNE 27 Are you getting the most from your captioned telephone? Did you know that there are many different captioned phones out there and they don’t all caption the same way? Make sure you are getting the most from every call. Join us for an informative workshop on things to look for and products available to you! 11:15 a.m. – Noon Dogs for the Deaf: Hearing Dog Demonstration Presenters: Blake Matray, President and CEO Annette Vitello, Executive Assistant SATURDAY, JUNE 27 11:30 a.m. – 1:30 p.m. Exhibit Hall and Demo Sessions Only 1:30 p.m. – 2:45 p.m. Young Adults Roundtable Terry and Jim Bedard, Hartford Chapter Zina Jawadi, California State Association President Viral Tejani. Au.D., past vice president, HLAA-Washington, D.C. Chapter HLAA will host a working discussion of how selective chapters are effectively addressing the needs of young adults. All young members and leaders, as well as chapter leaders seeking more young adult members, are encouraged to join the discussion. 3 p.m. – 4:15 p.m. Vision for State and Chapter Leadership Anna Gilmore Hall, HLAA Executive Director SATURDAY, JUNE 27 This brainstorming session will focus on developing leadership skills for State and Chapter Leaders, a halftime assessment of the 35th Anniversary with plans for the anniversary’s second half and how leaders can get the most out of the Consumer Technology Initiative (CTI). Educational Workshops 8:45 a.m. – 10 a.m. Gallaudet’s Peer Mentoring Program: Benefits and Future Directions Room: Grand Ballroom B Presenters: Larry Medwetsky, Ph.D., Associate Professor, Gallaudet University Matthew Bakke, Ph.D., Chair, Department of Hearing, Speech, and Language Sciences, Gallaudet University Mary Garvert, B.A., Communication Sciences and Disorders; Teaching Assistant and Graduate Student currently seeking doctorate of audiology at Gallaudet University The Peer Mentoring Certificate Program at Gallaudet University trains people who are hard of hearing to become peer mentors to other individuals with hearing loss. This session will discuss the benefits that graduates from the program have experienced in addressing their own hearing loss as well as placing them in a unique position to understand and advocate for the hearing related needs of their peers. A panel of alumni will share their experiences and benefits of the program, including how they have been able to implement what they have learned into their everyday lives as well as discussing some of the frustrations they have encountered. The session will conclude with an opportunity for audience members to address questions to the panel, which will hopefully provide them with greater insight into this program, and also possibly provide presenters with ideas to improve the Peer Mentoring program even further. Smart Phones: Hearing Assistive Technology Room: Regency C Presenter: Perry C. Hanavan, Au.D., Professor, Augustana College Smartphones are transforming communication globally. Technologies beyond hearing aids and cochlear implants are often helpful to effectively communicate with others. Few people actually utilize the full benefits of their smartphone. This presentation will illustrate how one device, a smartphone, can provide a wealth of hearing assistive technologies and other functions. Best Practices and What Patients Should Ask When Purchasing Hearing Aids Room: Regency B Presenter: Michael Valente, Ph.D., Clinical Professor of Otolaryngology and Director of Adult Audiology, Washington University School of Medicine, Department of Otolaryngology and Neck-Surgery and the Division of Adult Audiology It is believed that the incorporation of Best Practices by an audiologist will lead to a better outcome for those pursuing hearing 50 aids. This workshop will describe what must be included in a Best Practice clinic. The workshop will review two national standards on Best Practices for dispensing hearing aids to the adult patient. The emphasis will be on the importance of real ear measures, outcome measures, and the telecoil. Participants will have a better understanding what to look for in his or her audiologist when pursuing hearing aids. Untreated Hearing Loss: Effects on Physical, Cognitive, and Social Well Being Room: Grand Ballroom C Presenter: Lyndsey Nalu, Au.D., CCC-A, owner, Adept Audiology, LLC Research indicates that individuals with hearing loss wait an average of seven to ten years before seeking treatment with hearing devices. Many of these individuals are unaware of the detrimental effects of untreated hearing loss. This workshop will outline various research studies that indicate how our physical, cognitive, and social wellbeing are at risk when we leave hearing loss untreated. Specifically, an increased risk for fatigue, balance and falls, hospitalizations and illness, cognitive decline, dementia, depression, and social isolation are a few of the factors highlighted. The workshop concludes with suggestions on how to avoid putting yourself at risk and experiencing the detrimental effects of untreated hearing loss. 10:15 a.m. – 11:30 a.m. Owning Your Hearing Loss Room: Grand Ballroom B Presenters: Maureen Fischer, M.S. CCC-A, Master of Science, Certificate of Clinical Competence-Audiology Audiologist, Instructor, Saint Louis University Saneta Thurmon, M.A. CCC-SLP/A, Master of Arts, Certificate of Clinical Competence SLP/A; Speech-Language Pathologist/ Audiologist, Clinical Instructor, Director of Undergraduate Program, St. Louis University SATURDAY, JUNE 27 By increasing working knowledge of degree and type of hearing loss as well as devices and other aural rehabilitation strategies and their typical applications, people with hearing loss will be able to better advocate for themselves when interacting with professionals, friends and family. People with hearing loss will also be able to apply specific aural rehabilitation strategies discussed to everyday living situations. Hearing Restoration Beyond Amplification Room: Regency C Presenters: G. Robert Kletzker, M.D., Otolaryngologist, Ear Care & Skull Base Surgery, Inc. Richard M. Hogan, MS, CCC-A, Audiologist, Ear Care & Skull Base Surgery, Inc. Me and My Audiologist: How to Become Partners for Better Hearing Room: Regency B Presenters: Barbara Johnson, IT Project Manager, Massachusetts Institute of Technology Ann-Marie Hennessey, Au.D., Senior Audiologist, Massachusetts Eye and Ear Do you have a love/hate relationship with your audiologist? Do you feel like your audiologist finds you annoying? Are you flummoxed by not knowing what to ask or tell your audiologist? Do you have a secret fear that you are missing getting the most from your hearing devices This session will provide some effective strategies to deal with these questions, and more. Attendees will learn how to understand more about their own hearing loss from an audiology perspective, translated into everyday language. Knowing more is empowering and helps you to set reasonable expectations; don’t beat yourself up when you face hearing challenges. Co-presented with a professional audiologist to help fill in the blanks in our knowledge and to provide valuable advice for attendees from an audiologist’s perspective. Learn how to get the most out of your next visit by exploring what you should know about hearing health and how to keep a “hearing loss file.” Managing Your Hearing Loss with a Smile Room: Grand Ballroom C Presenter: Rose Aird Minette, M.A., Program Specialist for Hard of Hearing Services, State of Texas, Department of Assistive and Rehabilitative Services (DARS) Office for Deaf and Hard of Hearing Services Rose Aird Minette, M.A., has had a severe hearing loss since childhood and experiences the daily frustrations of communication breakdowns with family, co-workers and friends. Additionally, she has worked for the state of Texas for more than 20 years providing training on hearing loss issues for various professionals and persons who are hard of hearing. The audience will be presented with information about the biggest barriers to successful communication (listener, environmental and speaker issues), and will be given the tools to manage many of these barriers. We will discuss managing our hearing loss through acceptance, diplomacy and humor. 51 11:30 a.m. – 1:30 p.m. Exhibit Hall and Demo Sessions Only Come enjoy an ice cream treat in the Midway. Sponsored by IntriCon. Noon – 1:30 p.m. Book Signing Location: The Midway Exhibit Hall (near booths 306 and 311) The Way I Hear It: A Life with Hearing Loss by Gael Hannan In The Way I Hear It, Gael Hannan explodes one myth after another about the life with hearing loss—at any age. Part memoir, part survival guide, The Way I Hear It is a witty and honest journey into the life of communication challenges: a deaf marriage proposal (where are those hearing aids when you need them?), pillow talk and other relationships, raising a child, the things we like to do, on the job, hearing technology and bridging the gap between consumer and professional for the best possible hearing health care. Aimed at people with hearing loss, their families and friends—as well as the professionals who serve them—The Way I Hear It offers strategies for effective communication, poetic reflections, and heartwarming stories from people she has met in her workshops and at conferences throughout North America. Writing in the entertaining, insightful style that has gained her an international following for her weekly blogs on HearingHealthMatters.org, Gael Hannan intertwines life’s daily frustrations with a strong message of optimism for living successfully with hearing loss. SATURDAY, JUNE 27 Amplification of sound with hearing aids has limitations in providing adequate benefit to individuals with moderate/severe to profound hearing loss. Technologies are available with bone conduction hearing aids, middle ear implants and cochlear implants, to address the needs of specific hearing impairments. The various devices and indications for surgical intervention for hearing restoration are reviewed. Case examples of patients benefiting from these technologies are presented. because you haven’t managed to hit the configuration “sweet spot”? SATURDAY, JUNE 27 1:30 p.m. – 2:45 p.m. SATURDAY, JUNE 27 Influencing Behaviors and Practices in the Pursuit of Treatment for Hearing Loss: Beyond Cost, Stigma, and Other Challenges Room: Grand Ballroom B Presenters: Noreen Gibbens, Au.D., Lead Audiologist, hi HealthInnovations Charlie Brown, BC-HIS, hi HealthInnovations Encouraging individuals to pursue any help for their hearing loss can be a significant task. There are multiple issues to consider. Stigma, denial and cost certainly are factors that interfere with this pursuit, but additional obstacles remain. We can be supportive of an individual’s choices in the pursuit of hearing health care. However, when one individual (or many) decides to go without treatment, the result can be that hearing loss is deemed a trivial issue by society in general. This presentation will focus on some of the key factors that have been identified in the study of influencing behavior, in order to encourage use of peer support, assistive devices and other available technologies. Encouraging these actions can aid HLAA in its goal of making hearing loss an issue of national concern. Advocacy Training for Hearing Access Room: Regency C Presenters: Mary Heron Dyer, Co-Owner, Loop Evangelist, Hearing Access Solutions, LLC Sheryl Butler, B.S., Information Technology, Co-owner, Loop Engineer, Hearing Access Solutions, LLC Advocacy training is essential to bring about hearing access inclusion in public places. While the general public is aware of and supportive of mobility access, this is generally not the case with hearing access, the lack of which negatively impacts a great many more people. People with hearing loss and their allies have the mission to educate others not only about the impact and extent of hearing loss but also how assistive listening technology, in particular hearing loops, can provide access. This workshop will provide training for both groups so that we may have the skills and tools we need to further the cause of hearing inclusion, with a focus on advocating for hearing loops in local governments, such as city council and county boards of supervisors meetings. Incorporating Spouses into Aural Rehabilitation Therapy for Adult Cochlear Implant Users Room: Regency B Presenters: Christina Gabany, First Year Graduate Student, Research Assistant, Saint Louis University; Bachelor of Arts, Communication Sciences and Disorders Saneta Thurmon, M.A. CCC-SLP/A, Speech- Language Pathologist/Audiologist, Clinical Instructor, Director of Undergraduate Program, Saint Louis University This is a case study presentation highlighting the importance of incorporating a spouse into aural rehabilitation therapy for an adult cochlear implant user. Background information will include a description of aural rehabilitation, auditory training, cochlear implants, and the process of developing goals in aural rehabilitation therapy. The case study information will explain how the spouse was incorporated into therapy as the stimuli elicitor and conversation partner. It will also describe the counseling that was provided to both the client and the spouse together, as well as the separate counseling provided to the client and spouse. Managing Hearing Loss: Advocating for Person-centered Care Room: Grand Ballroom C Presenter: Joseph Montano, Ed.D., Associate Professor of Audiology, Weill Cornell Medical College Many people live with hearing loss for 52 several years before seeking treatment. Once they begin the journey, there can be a number of obstacles preventing satisfactory results. A person-centered care approach to the management of hearing loss can help establish a healthy partnership with a hearing care provider and lead to better outcomes. This session will focus on the components of personcentered care and provide suggestions for shared treatment options. 3 p.m. – 4:15 p.m. Job Search – Persistence and Creativity Pay Off Room: Grand Ballroom B Presenter: Tracey Dorr, ASIC Commodity Manager – Procurement, QLogic Corporation; Bachelor of Arts, Sociology Looking for a job or want to advance your career? Don’t let your hearing loss keep you from getting the job you want. The job search rules are the same for those with hearing and for those with hearing loss. Candidates must convince hiring managers why they are qualified for the position. Born with moderately severe hearing loss, Tracey Dorr wears bilateral hearing aids and has built a successful career by incorporating a variety of job search techniques. Tracey will share tools and personal experiences that will demonstrate how to get past the hearing loss challenges to get the job and career you desire. Implantable Surgery for Sensorineural Hearing Loss Room: Regency C Presenters: Jacques Herzog, M.D., Surgeon, Otology and Neurotology, The Center for Hearing and Balance Disorders This workshop provides a primer for the understanding of therapeutic alternatives for the management of sensorineural hearing loss. While hearing aid amplification is sufficient for many individuals with hearing loss, this modality is not always the best choice. An in-depth discussion of cochlear implants, bone anchored solutions, as well as other options, SATURDAY, JUNE 27 are presented. This includes the description of the most advanced and contemporary technologies and their application for individuals affected with hearing loss. Benefits of Binaural Stimulation with Bimodal Devices and Bilateral Cochlear Implants Room: Regency B Presenters: Lisa G. Potts, Ph.D., CCC-A, Assistant Professor, Department of Otolaryngology, Washington University School of Medicine Jill B. Firszt, Ph.D., CCC-A, Assistant Professor, Department of Otolaryngology, Washington University School of Medicine Sponsored in part by Contacta Tonight’s Rocky Stone: Operation 35 Banquet is a special tribute recognizing the founding of Hearing Loss Association of America. Welcome Founding Family Member, and HLAA Board of Trustee Member Michael H. Stone, Host Greetings from Banquet Sponsor Richard McKinley, Managing Director, Contacta Announcement of Convention 2016 Michael H. Stone Greetings from IFHOH Ruth Warick, President Presentation of the Rocky Stone Humanitarian Award Alice Marie “Ahme” Stone Announcement of Winners of Play to Win Tonight’s Entertainment Michael Stone Kathy Buckley Rocky Stone Humanitarian Award The Hearing Loss Association of America Board of Trustees presents this very special award to a former trustee for extraordinary contributions toward the furtherance of the objectives and personal exemplification of the philosophy envisioned by Howard E. Stone, founder of Hearing Loss Association of America (formerly Self Help for Hard of Hearing People). Living Well with Hearing Loss Room: Grand Ballroom C Presenter: Samuel Trychin, Ph.D., psychologist, private practice Living well with hearing loss requires information about what can be done to prevent or reduce communication breakdowns and to stay in tune with important information from the physical environment. It is also necessary that people who have hearing loss and their communication partners learn and practice methods for reducing emotional arousal in difficult situations. Rocky and Ahme Stone’s daughters, Jolie Stone Frank and Melanie Stone Hogan, who both took their turn as Stone Family Representatives on the national board of our organization, are the recipients of this year’s award. Not only did they dutifully serve on the board, they both took active roles in furthering the status and mission of the organization their father founded in 1979. Further, they continue to exemplify the values and mission of HLAA in their professional lives. 53 SATURDAY, JUNE 27 For years, unilateral cochlear implants have been the standard of care in clinical practice; however, in recent years the number of individuals using a cochlear implant and a hearing aid in opposite ears and bilateral cochlear implants has grown substantially. Research studies completed at Washington University School of Medicine in St. Louis will show the benefits to speech recognition in quiet and noise and localization ability with binaural stimulation (both a cochlear implant/hearing aid and a cochlear implant in each ear.) In addition, case studies will be presented for cochlear implant recipients transitioning from bimodal devices to bilateral cochlear implants. ROCKY STONE: OPERATION 35 GRAND BALLROOM 7 P.M.; DOORS OPEN AT 6:30 P.M. Host: Michael H. Stone SUNDAY, JUNE 28 Communication Access Today’s worship service and Awards Breakfast and Ceremony have CART (Communication Access Realtime Translation), and a hearing loop. If you do not have a telecoil, sign out a loop receiver at the Information Booth. 7:30 a.m. – 8:15 a.m. Worship Service Room: Regency A Join founding family member Ahme Stone and the “old faithfuls” in praising the Lord and thanking Him for His many blessings. 8 a.m. – 11 a.m. Exhibit and Attendee Registration Open Information Booth Location: Depot Registration Office Return your loop receiver before going home, or just stop by to say, “So long.” 8:30 a.m. – 10:30 a.m. Awards Breakfast and Ceremony Grand E - F Sponsored by CapTel Captioned Telephone Host: Edward F. Obiga, HLAA Director of Chapter Development This is a very special event where we honor HLAA members and others who have worked so hard to make a difference in the lives of people with hearing loss. A sit-down breakfast will be served promptly at 8:30 a.m. Joan Ireland – A Familiar Face Who’s Here in Spirit (1931-2014) If you’ve attended several HLAA Conventions, you would have seen Joanie Ireland who traveled year after year from Rancho Bernardo, California, to attend the annual event. We loved her gentle, upbeat ways and seeing her pick up her registration packet. SUNDAY, JUNE 28 Joan was a member of HLAA for 22 years and president of the HLAA California State Association. She was editor of the now-closed Beaumont Chapter’s newsletter, Message, and received the Best Chapter Newsletter Honorable Mention in 2007. When she realized that her life had an end date, Joan focused on writing personal notes to those who had been inspirations in her life. She attended her final HLAA Convention last year in Austin, Texas. She passed away with her husband, Everett, holding her hand on October 20, 2014. Joan received the Spirit of SHHH (now known as HLAA) award in 1999. She truly was an inspiration to all of us and her spirit lives on with us here in St. Louis as we wander the Exhibit Hall, attend workshops, and greet our friends. There is one less special person with us this year who will be truly missed. 54 AWARDS BREAKFAST SUNDAY, JUNE 28 8:30 A.M. – 10:30 A.M. AWARDS BREAKFAST AND CEREMONY GRAND BALLROOM E - F Host: Edward F. Ogiba Sponsored by CapTel® Captioned Telephone AWARD RECIPIENTPRESENTER NATIONAL AWARDS Howard E. “Rocky” Stone Humanitarian Award Presented at the Banquet on Saturday, June 27 Jolie Stone Frank, MD and Melanie Stone Hogan, OH Ahme Stone Michael Stone Advocacy Hall of Fame Presented at the Opening Session on Thursday, June 25 Senator Tom Harkin, IA Anna Gilmore Hall Keystone Nanci Linke-Ellis, CA Meg Wallhagen National Access Presented at the Opening Session on Thursday, June 25 Regal Entertainment Group Randy Smith Anna Gilmore Hall Outstanding Employer Microsoft Becky Montgomery Valerie Stafford-Mallis Barbara Kelley Alice Marie Stone Family Involvement Ron Hendricks, OK Ahme Stone Community Service John “Bill” Burke Don Doherty Get in the Hearing Loop Marcia Dugan Advocacy Michael Langner, NM Anna Gilmore Hall Georgia Fleischer, CA Barbara Kelley Outstanding Chapter on a Mission Central Oklahoma Chapter, OK Sue Miller Professional Advisor David Levine, MO Barbara Kelley 55 AWARDS BREAKFAST Walter T. Ridder Abigail Van Buren (Dear Abby column) AWARDS BREAKFAST Service Award Elizabeth Booth, AZ Gael Hannan Spirit of HLAA JoAnne DeVries, FL Ron and Jean Haynes, KY Marian Reyburn, NE Gael Hannan Founder’s Day Recognition Augusta Chapter, GA Bulloch County Chapter, GA Chattanooga Chapter, TN Montgomery County Chapter, MD Washington State Association Jolie Stone Frank Colorado Springs Chapter, CO Dianne Reitan, Editor Holly Cohen Central Oklahoma Chapter, OK Vernice Meade, Editor Holly Cohen Rochester Chapter, NY Michelle Gross, Webmaster Cynthia Moynihan CHAPTER AWARDS Chapter Newsletter Honorable Mentions Chapter Website STATE PRESIDENTS/ COORDINATORS RECOGNITION State Association Presidents - Retiring Tess Crowder, FLJeff Bonnell Jim Montgomery, CA Linda Schaab, NJ State Association Presidents - Incoming Zina Jawadi, CAJeff Bonnell Cynthia Moynihan, FL State Chapter Coordinators - Incoming Vincent Portulano, ORJeff Bonnell Richard Little, OR AWARDS BREAKFAST SCHOLARSHIPSAhme Stone Rocky and Ahme Stone Endowment Scholarship Robyn Skodzinsky, MI Bob Branigin Scholarship Deirdre Bolemon, FL Debra Rogers, CA Stanley Thomas, NJ HLAA Christine Klessig, WI HLAA-Boston Chapter Linda Lawson, CA Phonak Carol Winkel, WI Tracfone Wireless Elaine Goddard, FL Latisha Porter-Vaughn, NJ 56 AWARDS BREAKFAST / ABOUT THE HLAA AWARDS Washington DC Walk4Hearing Tiffany Anderson, GA Carole Griffin, TN Karrie Hyatt, MI Wendi Washington, CA Delta Air Lines Ira Brand, IL Charlene Spencer, GA Hamilton CapTel Charles Lermond, OH DuWayne Preston, DE Maurice Wilson and Russell Page William Milzarski, MI VETERAN SCHOLARSHIPS WALK4HEARING RECOGNITION 2014 Locations and Walk Chairs Ronnie Adler Brighton, MA – Suzanne D’Amico and Kim LaBrecque Cary, NC – Ronnie Adler Chattanooga, TN – Betty Proctor Chicago, IL – Ronnie Adler and Cheryl Carter Dayton/Cincinnati, OH – Marlene Ferry and Cheri Samworth Hartford, CT– Suzanne D’Amico Houston, TX– Teri Wathen and Lois Davis Hudson Valley, NY – Suzanne D’Amico Jacksonville, FL– Judy Martin and Ronnie Adler Littleton, CO – Ronnie Adler Long Beach, CA– Ronnie Adler Milford, MI – Janet Haines and Barb Quart Milwaukee, WI – Caroline Ludka and Ronnie Adler Minneapolis, MN – Ronnie Adler New York City, NY – Suzanne D’Amico Philadelphia, PA – Ronnie Adler Rochester, NY – Cindy Kellner and Sue Miller St. Louis, MO – Kathy Patrick Washington, DC – Ronnie Adler West Windsor, NJ– Suzanne D’Amico Westchester/Rockland, NY – David Goldwasser and Steve Wolfert Walk4Hearing Award Boston Chapter Peggy Ellertsen ABOUT THE HLAA AWARDS Ronnie Adler Hearing Loss Association of America (HLAA) Conventions are a stimulating time of sharing, learning and fellowship and a time to honor our organizations and members with well-deserved awards. HLAA members, Chapters and State organizations and others find unique and special ways to serve member needs as they reach out and make an impact. HLAA acknowledges these achievements and contributions. Not every award is presented each year. Howard E. “Rocky” Stone Humanitarian Award Established in 1990 by the Board of Trustees, this prestigious award honors an outgoing or past trustee for his or her extraordinary contributions toward the furtherance of the objectives and personal exemplification of the philosophy envisioned by Howard E. Stone, founder. 57 AWARDS BREAKFAST / ABOUT THE HLAA AWARDS ABOUT THE HLAA AWARDS National Access Award The HLAA National Access Award is given to those who have provided or improved access in a significant way for people with hearing loss. James B. Snow, Jr., M.D. Award This award was created in 1997 to honor the contributions of James B. Snow, Jr., M.D., toward furthering scientific research in the field of hearing loss. Dr. Snow was the first director of the National Institute on Deafness and Other Communication Disorders, (NIDCD) of the National Institutes of Health, which was created in 1988 and has served to focus and advance scientific endeavors relating to communication disorders in unprecedented ways. Advocacy Hall of Fame This award is given to honor an individual, group or organization that through their advocacy efforts that significantly impacts awareness for, and/or implementation of the HLAA Public Policy and Advocacy and Agenda which benefits people with hearing loss and furthers the mission of the Hearing Loss Association of America. The nominee must demonstrate significant achievement which has resulted in national impact and greater awareness around the issues of hearing loss. This award is given to people and organizations that have worked diligently over a long period of time to improve the lives and circumstances of people with hearing loss. The outcome of their work must have enduring and meaningful impact. Keystone Award The Keystone Award was established in 1986. The Keystone Award is a special honor awarded to persons for outstanding achievement and/or contribution to the establishment, advancement and continued success of HLAA. The names of the recipients are inscribed on a plaque in the national office. President’s Award The President’s Award was established in 1986. This award is given to persons who have worked diligently over a long period of time to improve the lives and circumstances of people with hearing loss. Get in the Hearing Loop Campaign Award In June 2010, the Hearing Loss Association of America on behalf of people with hearing loss and the American Academy of Audiology, on behalf of audiologists, announced a collaborative public education campaign, “Get in the Hearing Loop.” The campaign was designed to enlighten and excite hearing aid users, as well as audiologists and other professionals who dispense hearing aids, about telecoils and hearing loops and their unique benefits. Today, in the spirit of this historic campaign, the award recognizes excellence in communicating the benefits of loop technology to a broad audience and success in getting loop technology accepted and installed in local communities. ABOUT THE HLAA AWARDS Marcia Dugan Advocacy Award Each year HLAA members, Chapters and State organizations spend a great deal of time advocating locally and statewide for issues affecting people with hearing loss. The Marcia Dugan Advocacy Award recognizes the outstanding efforts of an HLAA Chapter or State organization, an individual HLAA member or a team or committee of members who serves as advocates with decision makers and others about laws and other crucial issues affecting people with hearing loss. This award is presented to an individual or individuals, a chapter or a state organization in recognition of their outstanding advocacy accomplishment. The Advocacy Award was renamed in late 2010 to honor the late Marcia Dugan of Penn Yan, New York, a former national HLAA Board of Trustees president, Rochester Chapter leader and long-time community volunteer, writer, speaker, and advocate for issues related to hearing loss. Dugan’s volunteerism stretched beyond her work of helping people with hearing loss. Outstanding Young Adult Award HLAA created this award in 1995 to recognize HLAA members in the age group 18-30 who have contributed significant time and effort to advancing the HLAA mission including helping to increase the number of fellow young adult members whose enthusiasm grows as they bond with, sustain and support each other. These dedicated members represent the future of HLAA. Service Award The HLAA Service Award is presented to individual members or state or chapter organizations who have completed a service that directly benefits Hearing Loss Association of America, its members and its national presence as well as HLAA State and Chapter affiliates. This award acknowledges contributions made to fill a void created by a lack of funds, time or personnel. One outcome of the service would be 58 ABOUT THE HLAA AWARDS to move HLAA closer to recognition of HLAA as a household name when people seek information about hearing loss. Simply stated, the award is for service that is a step forward for the mission of HLAA. Examples of service might be the development and dissemination of a public service announcement or any form of mass media, development of training materials available to all, volunteering for a project the national office could use help with, financial donations earmarked for a specific need to benefit all of HLAA. Spirit of HLAA Award The Spirit of SHHH Award was first presented in 1988, and is now known as the “Spirit of HLAA” Award. Repeatedly office staff heard about or was in touch with exceptional members. These members seemed to be amazing people not because they achieved more or did something better, but because they possessed a special quality, a rare gift, that set them apart from others. HLAA looks for caring, dedicated people who are not only actively involved in HLAA but who also set an example for others as positive role models of the self-help philosophy and who also embody the attitude that “it’s not the difference we have, it’s the difference we make.” This award is given to the recipient(s) who radiates the hopes and dreams of others, thinking selflessly, acting always out of love and appreciation for the joys and sorrows of all human beings. Outstanding Employer Award The HLAA Outstanding Employer Award is awarded to those who have provided or significantly improved communication access for people in the workplace. In selecting a recipient, HLAA looks at contributions made to further attitudinal change and to improve the quality of the work environment for people with hearing loss. Community Service Award The Community Service Award was established in 1986. The recipients of Community Outreach Awards have planted a seed of hope for people with hearing loss, followed through on the project, and have had the opportunity to watch the project grow to fruition. Any publicity generated by this activity will have had a positive impact on the goals of HLAA, as well as on the lives of people with hearing loss in the community. In 1989 the Community Service Award was amended to include Community Awareness and Communication Access. Chapter/State Newsletter Award Newsletters are excellent educational tools as well as outreach vehicles. Chapter/State organizations that publish a regular newsletter monthly, bimonthly, or quarterly are eligible for this popular category. Although a newsletter is frequently a joint project, usually one individual, the editor, is responsible for its publication. Where possible, the award will be presented to the editor. Chapter/State Website Award HLAA Chapter/State websites are an enormous source of pride. While all of them are useful, many of these websites exhibit true excellence. HLAA honors Chapters/States with this award and is presented to the webmaster. Outstanding HLAA Chapter On a Mission Award Founder’s Day Recognition Established in 1986, Founder’s Day Recognition honors chapters who have made financial contributions to the national office to support chapter development. The National Office recognizes chapters who succeed in following through on a project that serves to honor Founder Rocky Stone, raise funds and promote the self-help philosophy. Walk4Hearing Recognition The annual HLAA Walk4Hearing was launched in 2006 to increase public awareness and decrease the stigma attached to hearing loss, to educate and to raise funds to expand HLAA services and programs for people with hearing loss at the national and local levels. Thanks to widespread participation in the Walks, HLAA is reducing the impact of hearing loss in people’s daily lives. HLAA has every reason to be extremely proud of their members for quickly embracing this ambitious outreach program. This program has been extremely successful. HLAA is even prouder of the outstanding creative and practical ways the finances realized are being used locally to make a positive impact on the HLAA mission. HLAA recognizes an HLAA Chapter that has used their proceeds from the Walk in a way that is of greatest benefit to the most people with hearing loss. 59 ABOUT THE HLAA AWARDS The HLAA mission is to open the world of communication to people with hearing loss through information, education, support and advocacy. Chapters deliver this mission by educating and supporting their members and local people with hearing loss on how to improve their listening and communications skills to lead more fulfilled lifestyles. Effective HLAA Chapters also promote self-advocacy and greater communication access in their local communities. Chapters become respected members of the community at large. This award recognizes a chapter that best administers HLAA’s standard of education, support and advocacy on a local community level. WALK4HEARING Walk4Hearing Celebrates 10 Years of YOU Walking Coast to Coast Thank You to the 2015 Walk4Hearing Sponsors 10th Anniversary Sponsor Presenting Sponsor The HLAA Walk4Hearing began in 2006 with just six Walks. This year, the Walk4Hearing celebrates 10 years of creating awareness with 21 Walks throughout the country. Over those years, we have brought more than 58,000 people together for a day of fun and sharing to make hearing loss an urgent public health issue. We’ve also contributed to hundreds of local organizations that serve those with hearing loss through our alliances. Platinum Sponsor WALK4HEARING Join us this year to continue the tradition and make this our best year yet! Visit Walk4Hearing.org for all spring and fall locations and information. Diamond Sponsor Wanted! Fall Walkers September 26 Minneapolis St. Louis September 27 Chicago New York City October 10 Houston Gold Sponsors October 18 New Jersey North Carolina Pennsylvania October 24 Washington DC October 25 New England San Diego – NEW THIS YEAR! November 7 Jacksonville 60 JOIN HLAA Has HLAA Helped You Live Successfully with Hearing Loss? If so, give a gift of HLAA membership to someone you care about. When you join HLAA you support the work that benefits 48 million people with hearing loss in the United States. We work to make hearing health care more affordable, ensure communication access, and make hearing loss an issue of national concern. Many existing laws and policies are due to the work of HLAA. With membership you also get: To join HLAA and support its work, visit hearingloss.org or call 301.657.2248. FREE! Sign up for the free online HLAA e-News at hearing loss.org and find out how HLAA fights for your rights in addition to all the breaking news important to you. 61 JOIN HLAA Hearing Loss Magazine HLAA Chapters Free, captioned Webinars Discounted registration to the HLAA Convention Member discounts through cooperating companies BOARD, ADVISORS & STAFF Director of Web Technologies Susan Parras Director of Consumer Technology Initiatives Cynthia Compton-Conley, Ph.D. BOARD OF TRUSTEES Margaret Wallhagen, Ph.D., CA Chairperson Valerie Stafford-Mallis, FL Vice Chairperson BOARD, ADVISORS & STAFF Katherine Bouton Secretary LEGAL Henry Fader, Esq. Pepper Hamilton LLP Northeast Region Walk4Hearing Coordinator Suzanne D’Amico MEDICAL Paul Hammerschlag, M.D. New York University Langone Medical Center Office Manager Sue Ann Colella John W. House, M.D. Michael Stone, Esq., DC Treasurer Michael D. Seidman, M.D. Henry Ford Hospital Anna Gilmore Hall, ex-officio Diana Bender, Ph.D., PA Don Doherty, VA Richard Einhorn, NY Peggy Ellertsen, MA Kevin Franck, Ph.D., MA Toni Iacolucci, NY David M. Jones, VA Patricia Kricos, Ph.D., FL James C. Saunders, Ph.D., PA Nancy Lelewer Sonnabend, MA Alyssa R. Terk, M.D., PA Jack J. Wazen, M.D., FL MENTAL HEALTH Samuel Trychin., Ph.D. PROFESSIONAL ADVISORS AUDIOLOGY Jennifer Yeagle, M.Ed., CCC-A The Listening Center, Johns Hopkins CAPTIONING/CART Deanna Baker, RMR, FAPR PARENTS’ ISSUES John Flanders, Esq. TECHNICAL Linda Kozma-Spytek, MA, CCC-A Gallaudet University Mead Killion, Ph.D. Etymotic Research Harry Levitt, Ph.D. RERC, Gallaudet University Advanced Hearing Concepts, Inc. HLAA STAFF Executive Director Anna Gilmore Hall CHAPTER DEVELOPMENT Joan Kleinrock Deputy Executive Director & Editor-in-Chief Barbara Kelley EDUCATION/CHILDREN’S ISSUES Carol Flexer, Ph.D. Director of Public Policy Lise Hamlin GET IN THE HEARING LOOP STEERING COMMITTEE Cheryl Davis, Ph.D. Stephen O. Frazier Director of Events & Marketing Nancy Macklin HEARING ASSISTIVE TECHNOLOGY Ron Vickery HEARING LOOP ADVOCATE Juliette Sterkens, Au.D. Director of Walk4Hearing Ronnie Adler Director of Development Loretto McNally Director of Chapter Development Edward F. Ogiba 62 Database/IT Administrator Heather Callin Hearing Assistive Technology Education and Training Coordinator Lisa Devlin Program Assistants Gaelin Bryant Hollace Goodman Barbara Miller National Office Volunteers David Gayle Meyer Gordon David Sherman Peggy Wyss Hearing Loss Association of America 7910 Woodmont Avenue, Suite 1200, Bethesda, MD 20814 301.657.2248 Voice 301.913.9413 Fax hearingloss.org [email protected] 19 8 5 Since CELEBRATING 30 YEARS OF HELPING PEOPLE WHO ARE DEAF … And three decades supporting the ideals of the HLAA I nspired by his brother-in-law – a person who is deaf – George J. Elwell founded Michigan-based Silent Call Communications in 1985. Since then, we’ve been creating life-enhancing and safety alert systems for people who are deaf, deaf-blind and hard of hearing. For example, our most technically advanced and capable line of products – Silent Call Signature Series receivers, transmitters, kits and accessories – operate at 418 MHz for extended-range, wireless convenience. Of course, all along the way we’re proud to have been associated with the Hearing Loss Association of America – the nation’s leading organization representing people with hearing loss. Signature Series Body-Worn Communicator™ (BWR412-SS) From room to room or even outside on the patio, alert yourself to events and emergencies with the Communicator that you’ll wear on your belt or waistband or place in a pocket. Digital icons and unique pulse patterns indicate the nature of the alert, such as whether it’s a phone call or doorbell. Complete with overnight Charging/Docking Station and Leather Pouch with belt clip. 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