2013 Winter - Glen Oaks Village

Glen Oaks
Village C o m m u n i t y N ew s l e t t e r
Winter 2013
BOARD MEMBERS: Bob Friedrich, President & Chief Financial Officer; Roseann Ciaccio, Vice President; Lisa Marulli, Treasurer;
Carol Carucci, Secretary; Lee Feinman, Christine Bergen, Justin Conklin, Leonard Motsinger, Mitch Jaret
NEWSLETTER COMMITTEE MEMBERS: Mildred Marshburn, ARM®, Editor; Roseann Ciaccio, Dorothy Grace, Associate Editors
Glen Oaks Village’s newest gazebo at Union Turnpike, between 260th and 263rd Streets
I this I
Around the Neighborhood
By Drew Englot . . . . . . . . . . . . . . . 17
Living Healthy…Feeling Fine
By Dr. David B. Kanner, D.D.S . . . . . . 26-27
On Board
By Bob Friedrich . . . . . . . . . . . . . 2 – 3
Grand Opening of the Enchanted Forest Dog Run Park
By Bob Friedrich . . . . . . . . . . . . . 18-19
Resident Reminder…Curb Your Dog!!!
By Jennifer Rickenbaugh . . . . . . . . . . 27
Dollars and “Sense”
By Randy Gunther . . . . . . . . . . . . . . 4
GOVO “Persons of Interest”- Marie Zichella
By Dorothy Grace . . . . . . . . . . . . . . 20
Featured Homes
By Mildred Marshburn . . . . . . . . . . 28-29
GOVO Employees Attend Customer Service Seminar
By Mildred Marshburn . . . . . . . . . . . . 5
Playgrounds #1 and 2 Receive Makeovers
New House Rule for “Head-In Parking”
By Jennifer Rickenbaugh . . . . . . . . . . 21
Wedding Belles and Grooms
WOW Babies!!!
By Dorothy Grace . . . . . . . . . . . . . 30
Maintenance Department News
By Mildred Marshburn . . . . . . . . . . 22-24
Advertisements . . . . . . . . . . . . . 31-35
NSIDE
SSUE …
Mail Bag
By Bob Friedrich . . . . . . . . . . . . . 6–15
In Preparation of Winter
By Frank Portella . . . . . . . . . . . . . . 16
“Super Seniors” Mamie Raymondo Turns 105
By Dorothy Grace . . . . . . . . . . . . . 25
1
GOVO Remembers Frank Stellato
By Dorothy Grace . . . . . . . . . . . . . 36
Important Telephone Numbers . . . . . INSERT
On Board
By Bob Friedrich ([email protected])
Important Political Issues Affecting Glen Oaks Village and All Co-ops
This has been an extraordinarily busy year for our co-op and other co-ops in general. The failure of the NYS
Legislature to renew vitally needed co-op legislation pushed the co-op community under my leadership to mount
a battle that we believe will be successful. Although we have been given assurances from the Governor and
legislative leaders that the J51 and NYC Abatement Programs will be renewed retroactively, there still has been
no movement on the co-op tax battle. We have seen co-ops assessed valuations increase at alarmingly high
rates, which leads to ever-increasing property taxes. We must do everything to protect the middle class in this
city, as many of them live in co-ops. Since we are the largest garden apartment co-op in New York, I will continue
to be in the forefront of this battle and the Board will continue to keep you posted on all developments. Nearby
co-ops, like Parkwood Estates, have recently raised maintenance 15% as a result of these tax and water rate
increases. We continue to do everything possible to keep maintenance in Glen Oaks Village affordable and are
very proud of that record.
Parks And Playgrounds
Glen Oaks Village has one of the best Park and Playground facilities of any co-op in Queens. First, we have
City-owned Glen Oaks Oval, which is completely surrounded by our community. As many of you remember, this
Park was originally named Tenney Park until my 5-year effort with the city to officially change its name to the
Glen Oaks Oval. In addition to this park, we have 2 beautifully lit Tennis Courts and a 3-wall outdoor Racquet
Ball Court. Check out the wonderful white gazebo with seating, installed this year in the large courtyard on
Union Turnpike between 260th and 263rd Streets. This gazebo is constructed of synthetic material and will
need minimal maintenance in the future. After the construction
and dedication ceremony last year of Tribute Triangle Park, the
question was “What’s next?” Continuing our improvements and
making Glen Oaks Village family and children friendly; in 2012,
the Board commissioned the full reconstruction of Playgrounds
1 and 2. This project cost approximately $150,000. Meeting
City, State and Federal Safety requirements significantly added
to the cost. In fact, safety surfacing cost more than the play
equipment. As any parent who has been there with their
children can attest, this project was well designed. The success
of these projects is evident by their increased usage. With the completion of Playgrounds 1 and 2 this year
and Playground 3 last year, we now have three beautiful state-of-the-art playgrounds. We will be reviewing
the final 3 playgrounds for renovation during our 2013 Budget process. Finally, we are so proud of our Grand
Opening of the Glen Oaks Village Enchanted Forest
Dog Park. This is
probably the largest and most beautiful Dog Park in
Queens. With its
natural vegetation, K9 artificial turf and pea gravel
surface,
this
park is a shining star and will increase our property
values,
making
our apartments even more desirable. The cost to
build this park was
$55,000. That compares favorably to reports that the
NYC Dog Run at
Little Bay Park in Whitestone cost the city $500,000.
The cost of this
park will be paid over a period of 3-5 years by the
annual
usage
fee we will be charging. Resident park users will be
required to sign a
liability waiver and pay $25 per year per dog and $50
for non-residents.
They will then be issued a Glen Oaks Village Dog
Tag that will be
required for admittance to the park. The Board decided to allow Residents in our neighboring communities of
Royal Ranch and Parkwood to use the Dog Park. The user fees will be used to maintain the park and pay for
its construction. The park is self-monitored and our Dog Park Volunteers can be easily spotted wearing special
Glen Oaks Village Volunteer golf shirts. This park is beautiful and has a wonderful sitting area for visitors who
simply wish to come and watch the action. The trees and setting makes it truly look like an Enchanted Forest.
2
Capital Improvement Program
Our Multi-Year Capital Construction Program that is responsible for upgrading our infrastructure has been hugely
successful. The Stoop Program will be completed by 2014. Our Roof Program will also be completed as 127 of
the 134 buildings that make up Glen Oaks Village have been done. Both sections of our property have now been
painted. That includes doors, molding, railings, octagon window frames, bay window caps, etc. The Hot Water
Heater Program in which we are installing 47 hot water heaters in all of our Boiler Rooms means upon completion
of the Program, we will be able to turn off all of our boilers for at least 4 months a year, significantly extending the
life of the boilers. Once these programs are completed, needed budgetary relief will arrive just in time.
Basement Conversions, Terraces, Decks and Dormers
Value-Added Improvements, such as basement conversions, decks and terraces continue to be done. We have not
had a dormer constructed since 2009; however, this year our 20th and 21st dormers went up--with another slated
to go up early next spring. In the past, we required all dormers to be prefabricated, modular units that are hoisted onto the buildings. This year, we
experimented and allowed 2 to be done in conventional, stick construction.
Our concern with conventional construction was the time frame needed to do
the work and the disruption to nearby neighbors. We received assurances
from the Contractor that both dormers could be constructed quickly, with
minimal disruption. After investigating the Company’s past performance, we
allowed both projects to move forward. The first dormer is located on 255th
Street, opposite Rite Aid, with the second on Langston Avenue, between
261st Street and 73rd Avenue. The jobs were done beautifully and quickly,
with little disruption to neighbors—in addition to being very affordable. By
allowing this type of construction, we believe the competition will keep prices in check so that families that need
to expand can choose this option rather than moving into a much more expensive private home.
WEEK 1
WEEK 2
WEEK 3
WEEK 4
Progressive Thinking with Conservative Financial Instincts
Glen Oaks Village, under the leadership of a progressive thinking Board with
financially conservative instincts, has been responsible for the success and
affordability of our co-op. We recently gave consent to allow a Shareholder to
add a carport beneath their terrace. We required that the construction mirror
nearby garages and since this is a reserved spot, we charge the normal monthly
garage fee.
Our conservative financial instincts mean that our co-op does not impose a flip tax
like most other co-ops. A flip tax is a fee which a Seller pays to the co-op upon
sale of their unit. In some co-ops that fee is as high as 50% of the sales profit
price, which means at the time of sale you hand back 50% of the difference between your purchase price and
the selling price. Give the Board credit for not imposing this onerous fee. You keep ALL of your sales money.
Running a co-op this size requires an enormous effort by all of our Board members. We embark on projects
with great planning and thought. We are self-managed, which means the staff reports directly to the Board of
Directors. Glen Oaks Village has come a long way from its past and our successes have set us apart from other
co-ops. Please share your comments or thoughts with us at [email protected]. Also, please read my monthly
column in the Little Neck Ledger on the 1st week of each month. You can pick it up for free in front of the Arnold
Kraus Management Office at the Community News Rack.
3
DOLLARS
AND
“$EN$E”
By Randy Gunther
Controller
Tax Credits
The Finance Department regularly files applications in-house for tax credits that take about two years to get
finalized. These are referred to as J51 tax credits. The City put this program together in the 1960’s to combat
the deterioration of urban buildings. Recently, GOVO incurred over $5,900,000 in capital work that qualified for
J51 tax credits. Our 2009 and 2010 J51 applications are now paying us back handsomely with J51 tax credits
in two different ways.
J51 tax exemptions granted us for the 2009 and 2010 applications are reducing our real estate assessed valuation
by 10.3 million dollars and will reduce our actual real estate tax by $1,223,000 in the 2012/13 fiscal year alone.
This represents a savings to our Shareholders of about $500 per unit, per year.
In addition to J51 exemptions, we also received J51 tax abatements which are a partial recovering of the capital
expenditures we incurred. The J51 tax abatements granted us for 2009 and 2010 are over $1,800,000 of tax
credits--which will be spread over the next 9 years or about $200,000 per year.
I would like to report that these tax credits are reducing our real estate tax burden, but they are not. The City of
New York has been increasing assessed valuations and applicable real estate taxes over the last two years at
an alarming rate. The J51 tax credits however, are going a long way in mitigating the City’s impact on our net
real estate taxes. Bob Friedrich, along with other cooperatives in the President’s Co-op & Condo Council, has
worked tirelessly in opposing these real estate tax increases by working with our politicians and various City
organizations.
Financial Year 2012
The year 2012 is shaping up to be a good financial year for Glen Oaks Village. Heating costs are down about
$1,000,000 from budget due to a milder winter in 2011/12 and timely purchases of heating gas. Other revenues
and expenses are generally on budget targets.
Shareholder Real Estate Tax Exemptions
In March 2012, Shareholders were assessed an amount approximating their Cooperative Tax Abatement plus
their STAR exemption, in lieu of a maintenance increase. This assessment was applied to all Shareholders-whether they applied for and received their $301 STAR exemption, or not. With this in mind, it is important to
apply for the STAR exemption, if you have not already. A STAR Exemption is available for everyone who owns
and occupies their unit. Senior Citizen Exemptions are available to property owners, aged 65 years or older with
income below $35,400 (including Social Security). The Veteran Tax Exemption provides credits to Veterans or
their spouses, if they have served in a war or combat zone. All exemptions are passed onto the Shareholders,
dollar for dollar, with a credit on their monthly maintenance bill. Applications and information are available in the
Arnold Krause Management Office. Take advantage of the tax credit you are entitled to.
4
GOVO EMPLOYEES
ATTEND CUSTOMER SERVICE TRAINING SEMINAR
By Mildred Marshburn, General Manager and Editor
As you may already be aware of, GLEN OAKS VILLAGE is the premier garden apartment co-op in New York
City—a fact that we are all extremely proud of. After years of hard work by our dedicated Board of Directors,
Management Staff and skilled Employees, our once transient Village has become the well-run, financiallysound, garden co-op community it is today—with 10,000 Residents, 114-acres of beautifully-landscaped
grounds and an expertly-maintained infra-structure. Judged by the commendations we’ve received, it is
evident that the Board, Management and Staff have each been doing their part to serve our Residents;
however, there is always room for improvement.
In order to raise the bar on the level of Customer Service provided, Randi Busse, a Customer Service
Expert from WORKFORCE DEVELOPMENT GROUP, INC. was contracted and brought in to speak to every
employee—including Managers, Management Office and Maintenance Department staff. Four 2-hour
informative seminars were held in our Board Room. In addition to listening to Randi’s inspirational thoughts,
Employees took turns sharing their feelings on what they believed were positive and negative examples of
customer service--all in the interest of increasing our sensitivity to what Residents go through when contacting
our office with a problem and/or receiving a service call.
In addition, each Employee left with the following pocket-size card, reminding them of the following Top Ten
Customer Service Skills:
1. Think and act like the Owner of the Company.
2. Build trust and rapport.
3. Provide an assurance of help.
4. Personalize your Customer’s experience.
5. Make dealing with your Company easy.
6. A complaint is a gift.
7. Buying decisions are not only based on price.
8. Satisfaction is temporary; loyalty is long term.
9. Outstanding service sets you apart from the competition.
10.If you don’t take care of your Customers, someone else will.
We all agreed that attending Randi Busse’s class was a positive experience that both heightened
our awareness of the importance of good Customer Service and sharpened everyone’s “people”
skills. .....Let us know how we are doing.
5
Mail Bag
Letters & Emails to the Board
These letters and emails are from
shareholders and residents and were
received after the previous Glen Oaks
Village Newsletter was published.
Where appropriate, Bob Friedrich,
GOVO president has responded on
behalf of the Board. Write or Email
us at: [email protected]
C.S. (6/24/11) writes:
I am writing to you today in reference to your letter
dated June 22, 2011. I would like to
know how much the Tribute Triangle Park is going
to cost to construct and who is going to
pay for it. Also, who is going to be responsible for
keeping it neat and such. How come the
Shareholders were not allowed to vote on this and
that the Board of Directors authorized
this park on their own, without so much as a letter
letting the Shareholders know beforehand what was going on. The letter was sent out
after, how convenient of you, after the
fact. This practice by the Board to just do things this
way and not give us, the Shareholder,
a voice is not the way to operate. I believe that this
is going to be turned into a hangout
for the kids and young adults, there will be vanda
lism, drinking and drug use and I believe this park
will not survive. I, as a Shareholder,
would like these questions answered and I would
also like a detailed list of the expenditures, includ
ing materials and labor costs. I believe
I am entitled to this information. Looking forward
to hearing from you soon. Thank you.
Hi C.S:
I am sorry that you have not attended any of our meeti
ngs or read all of our memos. If you did, you would have
been aware of this project for over
a year. Communicating by flyers and meetings is the
way a Board reaches out to its Residents. People need
to make a little effort to be informed. So let’s begin with the first mention of this idea, which
took place last year when a flyer was sent out to ALL
Residents describing the park idea and
asking for suggestions. We even asked folks to provid
e names of family members that served. That would have
been a perfect oppor tunity for YOU to
contribute your thoughts. Although we didn’t hear from
you, we heard from others and a committee of Share
holde
rs was set up. You could have been
part of that, but you chose not to participate. Then at
the Shareholders Budget Meeting this was discussed
and
also
mentioned was that $25,000 out
of our $25,000,000 budget was set aside to spruce up
this area. Then we recently sent out another memo
asking
for name and plaque inscription
suggestions. We have been overwhelmed with positiv
e responses. Yours is the only one to date that doesn
’t fall into that category. But that is OK,
people are entitled to their own opinions. But to sugge
st that the Board has embarked on this project in secre
cy is not only dishonest, but anathema
to the way we operate.
As far as the cost, most of it will be donated by contra
ctors that have a history of good work here at Glen Oaks
Village. That is because the Board
as it always does, tries to keep costs under control and
the idea of asking contractors to participate in this projec
t is in line with that objective. The
contractors have been excited to participate in this type
of project.
You can’t be talking about Glen Oaks Village when you
say, “the practice of the Board to just do things this way
and not give us, the Shareholder, a
voice is not the way to operate.” I am not sure how you
arrived at that conclusion since this project was plann
ed
by
a committee of shareholders that
was formed based on a flyer request that was dissem
inated to all residents. It really is an outrageous statem
ent and one that flies in the face of reality.
Your concern about the park being turned into a hango
ut is one we have also thought about, and we will take
steps to prevent that from happening. However, to allow fear of the dregs of society to contro
l our destiny and prevent a beautiful and patriotic park
from being built will never happen as
long as I am President and the current Board is in place.
That type of thinking keeps communities stagnant and
prevents residents from enjoying the
benefits of a better quality of life. Thank you. BF
to fill
#) you sent out for Shareholders
C.S. (7/20/12) writes:
Grant Form requesting Con Ed
$2M
ask
DA
not
uld
SER
(NY
sho
VO
form
GO
the
k
and
sending bac
my use only,
Please be advised I will not be
VO’S business. This info is for
GO
not
of
e
uld
non
sho
is
VO
s
GO
ber
and
num
t
will
I
acc
CON ED
my electric usage,
uce
red
to
t
wan
If I
rs.
out. I believe that asking for our
you
not
ss,
the amount I pay is my busine
for it. I pay my own electric and
nance bill. inte
ma
ly
nth
mo
my
for
ept
lay exc
be involved in my monetary out
e agency agree to set aside
Grant Program and having the stat
A
ERD
NYS
Hi C.S:
the
ing
arch
rese
r
ERDA has given, and then
olutely astounding. Afte
ch would be the largest grant NYS
whi
ts,
men
Your response to our request is abs
rove
imp
rgy
ene
for
not a loan, it is money given to
ey to Glen Oaks Village
to get this grant money (grant is
er
ord
In
. almost $2,000,000 of grant mon
ning
stun
is
#
Ed
Con
ONLY way this can be done is by
plain about providing a
energy consumption by 15%. The
uce
hear a Shareholder like you com
red
can
we
that
w
sho
to
ber which will simply be used to
model is formulated
you would refuse to provide a num
that
g
us FREE & CLEAR), an energy
ckin
sho
it
find
I
Ed. Con
ntenance, we would cer tainly be
be obtained via
of grant. But yet, if we raised mai
type
looking at real data which can only
this
get
ed
to
ge
Villa
s
Oak
n
Gle
h data when it was clearly explain
in order to allow
ility to understand the need for suc
aggregate the total energy usage
inab
g
and
bein
ce
of
gan
nce
arro
orta
the
imp
ble
the
arka
rs understand
Again, it is rem
, I am thankful that most Shareholde
hearing from you loud and clear. way
Any
le. who
a
as
p
co-o
the
ld provide to
to our request. Thank you. BF
in the letter and the benefits it wou
responded in a favorable manner
pily
hap
e
hav
and
t
gran
00
00,0
able to obtain a $2,0
6
JS (8/15/11) writes:
Hi Bob:
The long awaited Newsletter
was
delivered to me this afternoon. I
just
finished reading it, cover to cover;
it’s
another great edition. I’ve really miss
ed
it. It’s like reading a good book that
you
just can’t put down, but you also don
’t
want to finish it too quickly. It’s content
is
very well rounded - informative, amusing
,
at times (especially the mail bag) and
full
of humanity. Please keep future issu
es
coming in a timely fashion. ing
ts are grow
re Residen
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DB (8/16/11) writes:
Hi Bob,
I am appalled at some of the letters
and comments made in the
Summer 2011 Newsletter.
LP, you have a problem with people smo
king on the stoop - close
your windows. I have awful smells
seeping into my apartment
(year round) from people using all kind
s of unpleasant cooking
spices that actually make me gag. I know they don’t have the
effect that second hand smoke has
but they cause me to make
adjustments to my apartment so it’s
comfortable for me during
those times. Yes, I will agree that thro
wing cigarette butts on the
ground is inconsiderate and should
be stopped. I have to smell
the lighter fluid used to start charcoal
BBQ’s. That in your lungs
is not healthy either. Car fumes - I live
in front of a parking lot. Should we close parking lots? Do I
call Security when I get the
BBQ fumes from the lighter fluid? Whe
n living in a community
with multiple families you have to
take everyone’s rights into
consideration. Give it a rest or move
to a private home and put a
bubble around it. ites:
John (08/18/11) wr
ncern:
parked
To Whom it may co
cars when they are
on
ed
us
s
er
ick
st
e
th
ssary and
I’d like to address
completely unnece
e
ar
ey
Th
.
ea
ar
d
ths, getting
in a non-designate
the summer mon
g
rin
du
lly
cia
pe
ere. A simple
cause issues, es
t supposed to be th
no
is
r
ca
ur
...o
it.
t
appropriate.
them off. We ge
uld be much more
wo
r
pe
wi
d
iel
sh
nd
lot without a
notice on the wi
my wife parked in
en
wh
ne
Ju
in
e
at sticker on our
My issue cam
en there. We got th
be
d
ha
e
sh
ot
rg
the window with
permit and fo
it had cooked onto
,
at
he
e
th
sist
of
e
us
r something to as
car but beca
called Security fo
d
s
ha
I
wa
f.
I
of
u
it
yo
t
ge
nd
me. Mi
no way to
ful and hung up on
lp
e
he
m
be
st
to
co
d
it
,
se
fu
ow
me. He re
up. Anyh
to have him hang
g
ed
in
th
ed
no
ne
id
el
sa
on
t
rs
bu
upset,
car wash pe
er off as even the
$15 to get that stick
m the glass.
fro
ue
move the gl
re
to
t
uc
od
pr
ial
a spec
me up with a
that you might co
s
pe
ho
in
ail
m
es as well as
I am writing this
in the wrong area
ed
rk
pa
rs
ca
g
yin
at I did. Thank
new way of notif
going through wh
m
fro
on
rs
pe
r
prevent anothe
you.
For the person who said dog walkers
look into her windows. Get a
life! Also, the comment that the dogs
are killing the grass. Really! Water! I think dogs should be able
to be walked on the grass
alongside the curb. I have never seen
people walking or children
playing in that area. I have noticed mor
e people are not picking up
after their dogs. Maybe people shou
ld be screened better before
they are allowed to move in.
the
ple violation under
Hi John:
suggest - put a sim
u
yo
we
t,
at
no
wh
n
do
tha
to
more often
We used
it did not work and
ly
s
ate
er
ck
tun
sti
for
the
Un
e
d. y we us
windshiel
the floor. That is wh
on
n
d
su
pe
rip
the
,
or
se
d
ca
de
fol
ur
found it
effor t. In yo
le
litt
th
wi
off
el
pe
to
. Security
which are supposed
re difficult to remove
mo
ch
mu
it
g
kin
ma
move their
baked the sticker on
and asks them to re
t
en
sid
Re
g
din
en
Nevertheless,
often calls up the off
you weren’t home. d
an
s
thi
did
y
the
uld be happy to
vehicle. Perhaps
ion that works, I wo
lut
so
a
th
wi
up
if you can come
listen. BF
For someone to make this commen
t, “The maintenance fee is
being used to enrich the Board Director
s pockets” is insane. Glen
Oaks Board members do a wonderful
job. Get a life!
It all boils down to being considerate
of your neighbors. Take the
good with the bad. Change what we
can and lets all live in peace
and harmony. Thanks for listening.
7
AP (8/19/11) writes:
it will be less than a block away
Hello GOVO,
. It makes it even more special that
rans
vete
our
e
for
l
oria
mem
a
ting
for crea
iotic! It means a lot to me that ther
I wanted to personally thank you
Marine and our family is very patr
a
be
will
the
ays
in
alw
one
,
and
is
tary
ds,
mili
wor
the
in his
were in
from my home. My father was, or
re I came from! Two of my uncles
I’m going home to remind me whe
er
myself. nev
tary
whe
mili
see
the
can
I
into
ng
get
ethi
to
som
will be
of all of them and even tried
d
prou
am
I
y. Nav
the
in
men
Marines and the other a Midship
be around for the
protected us and hope that I will
e
hav
who
e
thos
of
e
nam
the
creating something in
I thank you whole heartedly for
since 1989.
eil it. Sincerely yours, a resident
unv
ceremony when you officially
ts of our community feel
on the Board and I know the Residen
us
Hi AP:
of
all
to
cial
spe
very
is
Park
The Tribute Triangle
Thank you for your kind comments. e. Thank you. BF
plac
cial
spe
a
the same way. It is truly
M.(8/23/11) writes:
Hi:
I thought all asbestos was cleaned
out in GOVO, I thought I saw a men
tion in one of your Newsletters awh
does a fee of $4,500 asbestos aba
ile back. My question is; why
tement fee have to be paid by Res
idents reclaiming their cellar for Bas
requirement in the recent Newslet
ement Conversion. I just read this
ter received and wondered why,
since we all paid an extra fee sev
asbestos? Thanks to all of you who
eral years ago regarding getting
keep us the best co-op in the city
rid of
.
Hi M:
Asbestos has been abated in all bas
ements and garages. Each shareho
lder paid approximately $600 in a Spe
full basement asbestos abatement is
cial Assessment but the actual cost
often more than $4500. When a Sha
for a
reholder reclaims a basement for thei
for the full cost of that abatement. Tha
r private use, they should be respons
t is why we charge $4500. It is not fair
ible
that other Shareholders foot the bill
reclaims a basement for their private
for asbestos abatement when a fam
use and financially benefits from its
ily
increased value. The Board determin
co-op for the abatement cost. Prio
ed that a Shareholder must reimburs
r to the Asbestos Abatement Project,
e the
Shareholders were responsible for the
keeps it fair and equitable for all sha
full abatement cost. This requirement
reholders. Thank you. BF
GO Owner (8/26/11) writes:
Board:
This email is to address the parking on 260th St between Little Neck Pkwy and the Oval specifically. There are two major
problems impacting and exasperating the already tight parking situation in the neighborhood. The first is the overgrown trees
that were planted and NEVER maintained in the center of the street. They cause damage to vehicles and have caused physical
pain, bodily harm, scratches and even a poke in the eye to residents and visitors; never mind the constant difficulty to “park
around” them when there is limited parking to begin with!
The second problem is that there are utility trucks being parked on our streets and left there ALL day/night by non-residents
who may or may not be taking mass transit from Glen Oaks to other locations. This does not seem to be what we as owners are
paying our maintenance and taxes for. Personally, I would rather see OUR money go to fixing this situation, than on a “family
movie night” or something that seems to be more politically motivated than helpful to the community. I would appreciate your
attention to this. Thank you
Dear GO Owner:
The trees in the medians and between sidewalks and the street are called “City Trees” and are the responsibility of the City. We are
not permitted by law to prune them. We periodically send the Parks Department a list of trees needing prunning and stump removal. The City has mostly been unresponsive. I urge you to call 311 and your Councilman Mark Weprin. Street parking is not monitored by
Glen Oaks Village. It is regulated by the City and our local police precinct. In regard to your complaint about commercial vehicles being
parked on the street, I suggest you call the local precinct. Although you may not have enjoyed “Family Movie night at the Oval” last year and believe it was “more politically motivated than
helpful to the community”, the hundreds of families that attended felt quite differently. The bulk of the costs of that event were vendor
sponsored. Therefore, rather than criticizing us for this incredibly successful family event at little cost to the co-op, you should be
thanking us for the creative use of corporate sponsorship. But then again, some people are never happy by anything the Board does
and always sees some nefarious agenda associated with it. Believe it or not, our Board truly loves this community and simply wanted
to provide a family experience for our Residents. It took a lot of hard work to do it. Sorry, conspiracy theorists - there was no secret
political agenda. Thank you. BF
8
MM (08/18/11) writes:
Bob:
I hope all is well. It was so nice talking
to you the other day. Many times, I walk
around the property with friends just
our grounds are. While walking early
to show them how beautiful
this morning, I had a few thoughts that
I wanted to share with you. Since man
walks, would it be possible to have som
y of our residents go for
e markers to determine how far one walk
ed from a designated starting point?
walking from some of our Residents.
This may encourage more
Also, I am an avid reader, I have a lot
of books (mostly best sellers) in mint
condition. I thought it would be nice
can share books. Also, perhaps we
to have a library where one
can include children’s books and enco
urage a literacy program where som
encourage reading skills with younger
e of us could volunteer and
children. Just some thoughts, which
I wanted to share. Best regards,
Hi MM:
Just recently we have thought about som
e type of an activity course that would have
a start point and various stations along the
We certainly could incorporate distance
way to do certain exercises.
markers. We are reviewing this and have
not made any decision about it. It will requ
carefully planned route. If we decide to
ire some research and a
move forward with this, we will alert the
community. As far as donating books, I
them until our new library is completed.
would suggest you hold on to
That should happen soon. I am sure they
would be willing to accept any book dona
tions you have. Thank you. BF
Unhappy Camper (9/23/11) writes:
Bob:
dogs...the pros and cons. How about another questionnaire asking
Recently you sent a questionnaire around asking us how we felt about having
I live in a courtyard and it is not a fun place to live. From my travels
us to rate our neighbors, especially those of us who live in a courtyard? of people that gather every single night talking and laughing loudly. around the neighborhood, I’d say it’s the worst courtyard. There is a group
new playground was built on 73rd Ave., not too far from us, because
They carry on like this until it is very late, past 11pm. It’s nice to know the
run all over the courtyard playing and screaming with no regard for
none of these people use it. In addition to their noise, they let their kids
play in front of other apartments including mine, making noise and
the other people who live there or who do not have kids of their own. They
to enjoy the summer breeze. The noise travels all over the courtyard
disturbing everyone in their vicinity. No one can keep their windows open
and it doesn’t matter where you live. gather outside talking and carrying on while they block the paths with
In addition, the same goes for your maintenance men during the week. They
and made noise for an hour or two??? I don’t think they would
their carts. How would they like it if my friends and I sat in front of their homes
window open during the day either!! It’s a no-win situation. They are
like it. They are here every single day making noise and you can’t keep a
2 and 4:30. When I got home, there were not 1, not 2, not 3, but 4 carts
just plain rude!!! This past week they were here every single day between
I will be making complaints to their union as well as contacting an
in the courtyard blocking the walkways and on the grass. If this continues,
disgraceful the way this courtyard is crapped upon.
attorney. The people who live here have rights too!!! Enough is enough...it’s
There is trash all over the place. People leave their garbage out
You should also know that my courtyard looks like there are slobs living here. is all over the courtyard. Why should I have to pick up other people’s
overnight, the squirrels and birds rip open the bags and then the garbage
just throw their garbage on the side of their steps. I’ve even seen
garbage? Why should I even have to look at it? Some of these same people
downhill fast. Perhaps one solution would be to put a trash can in the
roaches around here. This place sure isn’t what it used to be and is going
too lazy to walk around the back and throw it where it belongs. The
middle of the courtyard so people can throw their trash into it since they are
the ground. Meanwhile, the trash bins are right there!! It’s disgraceful. same goes for the parking area, they throw their garbage in the grass or on
anything that you can do to stop this behavior?
This place looks and sounds like a ghetto more and more each day. Isn’t there
there made me stand there waiting for help while they sat there and
One more thing, I went to the main office for a form and the women who work
until they were finished talking. Are they here to help us or to chat
finished their conversation. Not one person got up to find out why I was there
amongst themselves??? Hi Unhappy-Camper:
on both sides. A courtyard is usually even more difficult because it often
Living in a co-op environment can often be difficult. It requires a bit of tolerance
the most part, parents feel safe watching their children play inside them.
attracts families with children. Since courtyards are closed on all but one side for
should be called and if they confirm the complaint, they will speak to
However, that is not an excuse for continuous loud noise. When that happens, Security
are making a mess of the courtyard. Bicycles, pools, BBQ’s, etc., are to
the offending parents. I would suggest you also call Security if you believe people
a House Rule violation. be neatly put away. If they are not, Security should be called and they will issue
ge them to use the sidewalks and keep the carts off the grass. I will
There is no excuse for Maintenance workers blocking sidewalks, although we encoura
important point.
have Drew Englot, Director of Maintenance Operations speak to the men on this
place is looking more like a ghetto each day. Rather strong language for an
You say in your email that people are putting trash out at all hours and that the
ote quality of life for our Residents. Putting garbage out at all hours and
isolated situation. Have you called Security about any of this? Their job is too prom
it can be documented and letters written to the offending parties. People
treating the place shabby is unacceptable and Security should be called so that
we cannot do anything, unless we are made aware of the situation. Our staff
who live in our community should not be victims of those who treat it poorly. But
t quality of life. Please take the initiative and alert Security when problems
and Security are ready to help and do everything possible to promote an excellen
arise. Thank you. BF
9
C. (10/6/2011) writes:
Bob,
in desperate need of
team for putting special touches to our courtyard which was
I’d like to personally thank and commend the Landscaping
trimmed in the
finally
g were
hangin
were
that
imbs
w’s office, overgrown trees l
beautification. Within weeks of the request submitted to Dre
got a beautiful
nter of the courtyard was finally replaced and to top it off, we’ve
main entrances of our courtyard, the unappealing tree in the ce
have been living
ard were very much appreciative for a change, others whom
wishing well. Although some of the neighbors in the courty
in wrong places,
l and complained about their issues with having plants placed
in the court for twenty years had negative comments overal
lived in the
s have
room windows. Sorry to say these particular Glen Oaks owner
and wishing wells placed in spaces underneath their living
what their
see
to
ned
fication really is and incoherent to change. More frighte
courtyard for so long and have become ignorant to what beauti
do!
you
that
all
e is too much for them to handle. Thanks so much for
apartments look like inside, if a little sprucing up in the outsid
Hi C:
and aren’t happy unless
It is really unfortunate that some people are just plain miserable
Thank you for your comments. I will pass them on to our staff. cation of a courtyard
beautifi
the
about
in
well. I am glad that when these folks compla
they make everyone else they come in contact with miserable as
d in kind to their
respon
but
ent
agreem
in
heads
and hopefully others, don’t just nod their
and can only find negative things to comment on, people like you
wrong-headed comments. Thank you. BF
J.V. (10/18/11) writes:
Mr. Friedrich:
I live in a courtyard that recently got a new bench
. My neighbor told me we were getting a bench in
the court, which is fine with me and I’m sure
everyone else. What I could not understand is why
they put it on my side of the court (the left side) and
not on the other side – since my neighbor
asked for it and he lives on that side of the court.
Also, I was told it was a decision of the Board as
to
where
to put the bench, that it had to face
260th St. Excuse me for being stupid, but I really do
not understand that reasoning. I have no objection
to the bench, that’s not the problem. Just
don’t understand why it was put on the side I live
on. I also wanted to know if we could get a secon
d bench on the other side so it would look as
if it matched and not off balance. Can you explain
this to me? I would appreciate a logical answer to
my questions.
Hi J.V.:
Believe it or not the decision to locate the bench on the
left side of the courtyard was my decision. Let me put
the conspiracy theorists to rest by explaining
why I had the bench put on that side. Since there is more
people-activity going on in the direction of 260 Street,
I thought it would be better to put the bench
facing in that direction. I also thought that the bench being
placed on that side would get a better mix of shade and
sun than the other side. But I have to tell
you that I never thought anyone would complain or even
care about the side of the courtyard entrance that the
bench was placed on. Perhaps a questionnaire
should have been sent to the residents of the court, but
then again who would ever think that anyone really cared
about which side of the sidewalk the bench
was on, especially since the location is at the beginning
of the courtyard and not on top of anyone’s window.
As
far as putting another bench on the other
side, this can be done, but let’s first see the type of usage
it gets. Most courts do not have facing benches. Never
theless, I hope you enjoy the bench. BF
BA (11/7/11) writes:
Department. Recently, our
Hello GOVO,
appreciation of Donna from the Maintenance
in
l
emai
this
ng
writi
am
I
well.
you
finds
I hope this email
& clogged drain. Every time I called,
kitchen floor & collapsed Bathroom sink
able
Unst
s.
issue
r
majo
e
som
thru
apartment owner swiftly for the
apartment went
s to overcome those issues, dealt with my
step
te
opria
appr
ested
sugg
s,
issue
the
to
she listened
ess, prompt action, and follow-up calls.
the crisis. I truly acknowledge her thoroughn
with
deal
help
to
staff
ned
assig
and
ns
permissio
skills in managing so many roles at
she has amazing work ethics and leadership
that
dge
owle
ackn
and
her
k
than
to
want
I
Overall,
Donna.
once. GOVO is lucky to have her. Thank you
t
reasons that Glen Oaks Village is one of the fines
excellent employee and just one of the many
Thank you BA for your kind words. Donna is an
co-ops to reside in. BF
A.C. (12/23/11) writes:
Dear Bob,
Thanks for sending me the arti
cle on redistricting. I am so
grateful for all you have done
and still do for our Associatio
n. The DVD and Newsletter
about our dedication to our
military veterans, past and pre
sent was absolutely marvelou
s. Your own Veteran father did
a wonderful presentation tha
t day, which reminded me of
my own 2 late brothers and 15
first cousins (now gone) who
served in different 1941 militar
y forces. Am proud to be an
AMERICAN in the best country
in the world. I just want to let
you and the staff know that I
feel very blessed to have chosen
to buy and live here in Glen Oak
s Village. After spending
52 years in my original brick
brownstone home, I never exp
ected to find such a wonderful
community and great neighbors
. Thanks again and I wish you
a wonderful 2012 New Year.
10
writes:
D.B. (12/21/11)
cation in
for your dedi
l
al
Thank you
a great place
Oaks Village
making Glen
n - Tribute
Special Editio
to live. Great
ait to show
etter. Can’t w
ecial
Triangle Newsl
s. It was a sp
nd
ie
fr
d
an
ily
bered.
my fam
ays be remem her
w
al
ill
w
d
day an
d with ot
r will be save
The Newslette
abilia.
special memor
D. (1/17/12) writes:
Hi, here’s one for your Newsletter. My so called neighbor downstairs calls Security when I vacuum,
when my cats run around playing, when my
grandson plays with his cars, or when anyone comes in or out of my house! And yes I have 80 percent
carpet!!! Why do I, as a Shareholder,
have to be harassed like this? I called Management and am told to keep calling Security. She pokes
on her ceiling with a broom stick at 1 AM
because the cats are playing. Come on people, she has 2 kids--2 and 3 months old and let me tell you,
the screaming all day and night. Why can’t
Glen Oaks Village call the owners and say this is causing me stress? I love my home and take care
of my grounds, ask anyone in the courtyard.
I’m liked. Please someone help!! Don’t renew their lease, that’s all I ask. 2 years of hell, never had a
problem before with anyone. Help!
Hi D.
I wish the world was as easy as snapping ones fingers so these neighbor-to-neighbor problems would go away.
It is very difficult dealing with these issues
when adults are involved. Of course, if we speak to your neighbor she will say you are at fault and of course
you will vehemently disagree and say she is
at fault. So what do we do? Call Security, and establish a record of verifiable complaints that are actionable.
Wish the world was simpler, but unfortunately
solving these types of problems is one of the hardest things to do in a co-op and they take a lot of staff time
to handle them. BF
ML (2/21/12) writes:
Hi Bob,
have become more user friendly. Starting
y years and have appreciated how the back yards
I have enjoyed living here as an owner for over twent
hangout for daily baseball games. They also
the back areas behind my co-op almost daily as a
last summer, 10-15 young people have begun using
all did it (being teens) but lately along with
on the garages and doing the teenage thing. We
use the backyard playground to hang out; climbing
the balance and affects my quality of life.
ge that gets tossed, I do feel their behavior has tipped
the grass being worn out, the noise, and the garba
n’t it be better for everyone if baseball
would
a wonderful park for baseball,
have
do
We
g”. playin
ball
“no
say
that
rty
prope
I’ve seen signs on the
restore the backyards to the
rounds reserved for toddlers--so as to return and
playg
the
and
,
circle
the
at
nds
diamo
the
to
cted
games were restri
thoughts? A concerned neighbor.....Thank you.
former lushness and quiet we all know and love. Your
Hi ML:
forwarded your email to Jennifer Rickenbaugh,
on sense and reasonableness must prevail. I have
comm
rty,
prope
our
on
play
to
kids
allow
we
gh
Althou
and speak to them or their parents to bring back
aware of your concerns. We can monitor the situation
them
make
to
ger
Mana
ity
Secur
and
ger
Mana
rty
Prope
of their kids. Thank you. BF
ts should be doing a better job monitoring the activities
the fair balance that you speak of. I also believe paren
using my vehicle. By
11 at 6:50PM, preventing me from
May
ay,
Frid
on
MB (5/11/12) writes:
age
Vill
s
Oak
n
ation with your Play Ground is
the garage I rent from Gle
moved their vehicle. This situ
and
und
gro
This car was parked in front of
play
the
left
ple
ldren to the Play Ground. This
to call Security the peo
rude people who bring their Chi
the
and
d
the time, I went to my apartment
und
Gro
y
Pla
the
from
Bob thinks something is a goo
es between the noise
s or submit proxy votes. When
ting
Mee
er
causing me many inconvenienc
old
reh
Sha
nd
atte
I
B.
done so why should
acent area. Good Job King BO
is an example of nothing can be
people who live next to the adj
the
to
g
akin
spe
t
leas
at
out
idea he approves it, with
and has worked very
elming majority of Shareholders
rwh
ove
an
by
ted
elec
is
Hi MB:
who
r
voluntee
seek out voters who
first say that I am not a king but a
e yourself for a Board position and
inat
nom
you
t
ges
sug
ld
In response to your letter, let me
wou
I
ily.
a fam
been hugely successful.
affordable place to live and raise
runs this co-op. Playground 3 has
rd
Boa
the
way
the
hard keeping our community an
with
y
app
unh
encountered whereby your
s Village, especially if you are so
in. In regard to the incident you
live
they
ity
mun
com
suppor t your vision of Glen Oak
the
of
s
playground should not be
can safely play within the confine
entire community who uses the
The
al.
vidu
indi
e
erat
It attracts families and children who
nsid
inco
and
but as you indicated, the car
car, it was caused by a rude
y could have had the car towed,
The
do.
to
g
thin
t
garage was blocked by a parked
righ
the
was
t is an example as you say of
of one person. Calling Security
ch the conclusion that this inciden
rea
you
how
a
condemned based on the actions
sure
not
lly
rea
am
good idea he approves it without
to your apartment to call. I
When Bob thinks something is a
.
vote
y
t
prox
had gone by the time you went
Tha
mit
nd.
sub
or
grou
s
play
ting
the
Mee
ctly adjacent to
uld I attend Shareholder
speak to many of the people dire
did
I
rd,
tion
“nothing can be done so why sho
reco
loca
the
for
that
t
at
Jus
nd
a.”
are
grou
t
n a play
live next to the adjacen
by the way, there had always bee
least speaking to the people who
ted some big trees nearby. And
plan
also
and
ts
spo
king
par
the
is why we eliminated one of
it. BF
one else ever complaining about
IR (5/25/12) again writes:
and I can’t remember you or any
This is what my sidewalk grass
looks like 2 days after they took the
IR (5/4/12) writes:
caution tape down. If this does not
Not even one week and it’s
get rectified this year I will be hiring
destroyed already. What’s
an attorney.
the solution. $600 a month

maintenance for this.....

Hi IR:
I am not sure if you understand how a co-op operates. If you have a Landscape
Hi IR:
issue, you call Maintenance not your attorney. Based on the photo you sent
Not sure what you are talking about. The photo shows a stick
with your letter, your threat of hiring an attorney is silly. Quite honestly, I am not
with the yellow tape on it that was knocked down. What does that
sure what the problem is based on the photo you sent, perhaps your attorney
have to do with $600 a month? BF
will know. BF
11
CS (2/29/2012) writes:
I have a managed unit and must say what a great job the Board of Directors is
doing as well as the workers at Glen Oaks Village. Thank you.
S
SQUIRREL STORIE
k they are
n more than one person thin
EO (4/11/12) writes:
dators around and I’ve see
pre
any
e
hav
lly
rea
’t
don
y
the
I don’t have to tell you that
gers. I can’t stand them!
is a paradise for the little bug
ks
Oa
n
Gle
m!!
the
d
fee
and
cute
irrel very aggressive &
m and this can make a squ
the
d
Mary (4/12/12) writes:
fee
nts
in
ide
res
e
som
t
squirrels is tha
squirrel as it would attack Alv
with a broom an aggressive
A further problem with the
off
t
figh
y
rall
lite
to
had
for years and
ls” to the House Rules?
territorial. I had this problem
add “no feeding the squirre
uld
sho
we
s
hap
Per
se.
and I outside our hou
Rita (4/12/12) writes:
the
TO 7 babies!!! After I threw
Hi Bob,
re cushion and GAVE BIRTH
nitu
00
fur
($6
k
ns
dec
hio
my
cus
in
t
my
nes
of
a
All
l made
king another nest!
ma
rted
sta
d
Did you know that a squirre
) an
uth
mo
her
ME BACK ( with a baby in
cushion off the deck she CA
worth) are in the garbage!
to take it more than
attic several years ago, I had
my
in
one
Jerry (4/12/12) writes:
ped
trap
I
en
Wh
tinct of about 7 miles.
Squirrels have a homing ins
he did not return.
and
7 miles. I marked his tail
d 20 of them. We
Joan writes:
lk to my garage I have counte
wa
ck
blo
the
On
on.
this
Thank you for taking
are infested!
Tom writes:
problem at
There is no squirrel or pigeon
es.
mis
pre
the
on
Hi Bob,
ks
haw
ed
We have a family of red tail
I work at Queens College.
p.
hel
can
I
if
w
Queens College. Let me kno
Lydia writes:
my trips to the botanical
I remember feeding them on
oc!
Hi Bob
hav
ck
wre
can
y
the
t
so cute..too bad tha
I think those little guys are
ed memories!
. Still one of my most treasur
kid
a
as
m
mo
my
h
wit
,
den
gar
Michael writes:
Dog
Highlights Boulder Prairie
Hi Bob:
s me of the 9-News Denver
ind
rem
ail
em
s
Thi
o.
rad
!
Boulder,Colo
and literally cannot be chased
As a part time resident of
are totally fearless of people
er
uld
Bo
of
ls
irre
squ
the
Problem. BTW,
ember where their
ries and can’t rem
Joe writes:
car. Squirrels have bad memo
my
of
d
hoo
the
er
und
m
t fro
I just removed a squirrel nes
eral in different locations.
sev
ld
bui
l
wil
y
the
So
.
nests are
SEAGULLS. They are
s especially the pigeons and
bird
the
Donna writes:
for
go
uld
sho
e
ng to destroy our roofs
me mention the sam
sills, and are eventually goi
dow
win
Also, while on the subject let
s,
dow
win
s,
che
ben
feed the animals. They help
y dirty our cars,
ignore the House Rules and
t
being fed constantly and the
tha
nts
ide
res
to
ent
em
d strong enforc
ke their homes nice. and air conditioners. We nee
nts who work very hard to ma
ide
res
of
es
hom
and
nity
destroy the commu
12
ML (6/18/12) writes:
Hi Bob,
ion on teenage boys using the back
I’ve written to you before to get clarificat
n
problem with casual use of the gree
yard for a baseball field. I have no
but
nd,
arou
wing or kicking a ball
space by parents and children, say thro
k the same group of boys shows
wee
a
s
time
this is different. At least several
a ball off the buildings, making a lot
up to play baseball in the back, hitting
bottles and wearing bare spots in the
of noise, then leaving behind empty
organized play needs to be limited
grass. I think this is over use, and such
se me on how best to deal with this
to the ball field in the circle. Please advi
quality of life issue.
Hi ML:
which deals with this subject. We permit
I would suggest you review House Rule#2
te no damage to the property. However,
kids to play on lawn areas provided they crea
Noise and Disturbances. If you find an
they are subject to our House Rules on
r accommodated on a ball field, I would
excessive amount of play that can be bette
the kids is also relevant. Young children
suggest you contact Security. The age of
the parents. BF
cannot be expected to play out of sight of
Mark (8/26/12)
writes:
Dear Bob,
Kudos to you
and the Board
! Since the cl
security, and po
ean-up, added
sting of new ru
les in children’
#4, we’re alread
s Playground
y seeing an in
crease in use
parents and to
of the area by
ddlers for whi
ch it was inte
you for all yo
nded. Thank
u do in improv
in
g the quality
community. Reg
of life in our
ards,
Hi Mark:
Thanks for the
comments. The
idea of the clea
combination was
nup and color
that of Board m
ember Justin C
be looking furth
onklin. We will
er into this playgr
ound next year
the last 3 playgr
when we review
ounds that have
not been fully re
you. BF
novated. Thank
MB (7/28/12) Writes:
Hi Bob:
I have a comment about the recent
request for Shareholders utility acc
ount numbers needed for the NYS
I am all for Glen Oaks Village gett
ERDA Grant money. ing the grant to see how we can
cut and better use our electrical
efficient, but I do have a problem
and
gas utilities more
giving an outside vendor access
to my account. With Con Edison,
you can access it and make change
if
you
have my account
s and even turn off the utility. I hav
e no problem providing you with a
years electrical usage summary. print of my current
This is available by accessing thei
r website with a corresponding acc
have no problem with providing Gle
ount number. I also
n Oaks Village or the third vendor
with my usage each month. This said
with both my last two years electrica
, I will provide you
l usage through Con Edison, and
please let me know how you wou
usage data sent, if we know at this
ld like the additional
time.
On another note, my garage/parki
ng lot has been closed for re-seali
ng/painting for the last week (7/23-7/
no access to the garage. My que
27) - such that I have
stion is {playing devils advocate},
should my rental costs for this mon
the time that I cannot use the area
th be prorated for
. It was supposed to be completed
by this past Friday 7/28/12 , but it
of the job is complete. Given the
looks like only part
parking lot/garage area will not be
completed until Tuesday (7/31/12),
of 9 days. That comes to $10.16 that
that would be a total
I should be credited. The cost of
the garage rental $35.00 divided by
$1.12 x 9 days. Let me know you
31 days in July =
r thoughts on both items. Thanks
for your time.
Hi MB:
Truly amazing. You want to know if
we will credit your garage account $10
.16 for 9 days of no usage because
driveway, but you can’t provide your
we are improving the
Con Ed # to help us obtain a $2,000,0
00 grant. A priority check is in orde
comment that by providing your Con
r. In regard to your
Ed # we can turn on or off your elec
tric. Not quite sure what you are talki
turn on or off your electric. In regard
ng about. We cannot
to your offer to provide electric usage
data, let me say I have already spent
to get this grant to Glen Oaks Village.
countless hours trying
I do not know the answer to your que
stion and cannot spend any more time
out an alternate method of getting
trying to figure
the data about electric usage. Sim
ply supplying the account number so
can be part of the model to calculat
that the electric usage
e usage seems simple. If you don’t
want to participate by providing the
find it astounding how some people
number, so be it. I just
find all sorts of excuses to make it mor
e difficult for our co-op to obtain a $2,0
00,000 grant. BF
k. I just want to
MM (7/13/12) Writes:
bathroom from a previous lea
a
of
ling
cei
the
on
ed
ckl
Maintenance man
Today I had a patch spa
for the special care and for a
ent
artm
Dep
ce
nan
inte
Ma
thank everyone in the
r damaged.
great job, can’t tell it was eve
named Robinson who did a
13
RN. (9/8/12) writes:
Hi Bob,
tenance worker stealing tomatoes from
Today at about 1:30 I observed a Main
and began to help himself. I opened my
my garden. He stopped his cart, got out
ed taking anything, but I told him that
window to confront him. He initially deni
a
told me he is hungry and showed me
I saw him do it. He then apologized and
ling.
stea
on
ning
h tells me he was plan
container of salt he brought along, whic
back. I told him to put them all back
one
put
he
I told him to put them back so
the
him that I can see another tomato on
and he told me he only took one. I told
nce
tena
Main
the
to
t
rt with Security. I wen
seat he put it back & left. I filed a repo
who told me that there is nothing that
an
wom
a
to
e
Services Office and spok
Regards.
she can do. I do not know his name.
Hi R:
he
ot, Director of Maintenance Operations so
I am forwarding your email to Drew Engl
take
to
that they are absolutely not permitted
can speak to his entire crew to reiterate
ng permission from the vegetable garden
any vegetables without first asking and getti
hI
trusted by our community residents, whic
owner. It is important that our men are
this to my attention. BF
believe they are. Thank you for bringing
CS. (11/9/12) w
rites:
Bob, me again.
This is going
to be a good
would like to
news story. I
thank my Land
scaping crew
and Vito (my Po
(Enzo’s group)
rter) for a job w
ell done. Throug
they have alway
hout the year
s done a great
job. They are al
to go the extra
ways willing
mile to help in
any way. Please
know how than
let the guys
kful I am for th
eir continued he
lpfulness.
flyer I
) writes:
redistricting
e
JF. (10/25/12
th
r
fo
GOVO
so much
one of the
is
s
s
Thank you
re
d
d
a
I got the
day. My
cation. Until
lo
received to
g
n
ti
vo
tion. You
ith a new
ange in loca
ch
addresses w
e
th
f
o
unaware
flyer, I was
izens!
it
c
are good
CZ. (11/19/12) writes:
Good morning,
Upon arriving home this past Frid
ay, I heard a circuit breaker buzzing
. I quickly called Maintenance Ser
asked if someone was available.
vices and
Within minutes, Ron showed up.
He found the problem, but needed
fix it. He isolated the problem to
daylight to
keep it going overnight and returned
first thing the next morning. Problem
Your guys are the best.
fixed.
YT (10/27/12) writes:
use of a great
edrich,
rbs In Disrepair”. Beca
Cu
e
lag
Vil
ks
Oa
Good Afternoon Bob Fri
len
“G
t
ces to live. Thank
eens Tribute paper abou
e is one of the best pla
lag
Vil
ks
Oa
n
I read in the in the Qu
Gle
,
ers
supporting Board memb
president like you and
Oaks Village. Thank You
the betterment of Glen
for
ht
fig
the
ing
nu
nti
you for co
ONE OF MY FAVO
RITE EMAILS,
I HOPE YOU ENJO
Y IT. BF
Courtyard Shareholder
(6/23/12) writes:
This picture is particula
rly interesting. We call
it
The Cowboy and His Ho
rse. When the wind blo
ws
the horse rears up and
the Cowboy is blown ba
ck
in the saddle.
14
HURRICANE SANDY MAIL
GJ. (11/14/12) writes:
I had the pleasure of meeting with Arlene Bourne when she conducted an interview with my daughter and myself regarding a
rental property. She displayed great professionalism and was very caring and understanding of our situation, being homeless
from Breezy Point.
SM. (11/10/12) writes:
Bravo! Your clean up efforts after Sandy and then the Nor’easter was spot on. As I type this 2 days after the snow a workman
is restoring tiles on a roof that was ripped off. I commend you!
D.R. (10/31/12) writes:
I am writing to tell you how amazing, dedicated and industrious our Maintenance staff was during and after Hurricane Sandy.
I could not believe that during the Hurricane they were out cutting up and moving fallen trees right after they fell. Our men
worked in 60 mph winds, cutting and taking branches, etc. away so that they would not become projectiles. And on Tuesday,
one day after the storm, they were all out in force again, even with a skeleton crew to work with cutting and removing trees
and branches that had fallen on houses, decks, walkways, etc. Like a great army of ants, they actually cleaned up all of Glen
Oaks Village in one day, as opposed to the trees that were the responsibility of NYC and will be blocking our roads for days
and days. Thanks again to our great staff for their industrious work to help keep Glen Oaks Village safe and secure.
RC. (11/27/12) writes:
I will take this opportunity to thank you and the Board for all you do. The Maintenance staff and the girls in the office did
a stellar job during and after hurricane Sandy. My home was a “safe haven” for family members evacuated from the storm
surge areas of Lindenhurst and Massapequa. I could not be prouder to see our crews working right up to the storm and then
resuming right after the worst was over.
S.C. (11/16/12) writes:
Our staff did an excellent job during and after both the hurricane and early snowstorm. It was amazing how fast Glen Oaks
Village was cleaned up. I had a friend staying with me because he was out of his home due to the hurricane. He was even
impressed at how well our people performed. They all deserve praise for a job well done.
V.B (11/9/12) writes:
Due to unfortunate circumstances that Hurricane Sandy forced upon my wife and I, we were forced to evacuate our beach
community of Bayville. The only option was to stay at my father’s apartment in Glen Oaks Village, which offered us a warm and
safe place to stay until the storm passed. It has been a very stressful period for us and our return home is still not possible-but there is a light at the end of the tunnel. At this time, I would like to express my appreciation and satisfaction regarding
the amenities in this community. Every person from Maintenance to Security Personnel was so helpful and caring. We
embrace your acceptance of dogs which made this option possible. The beauty of the landscaping, the sense of community,
friendliness and hard of your staff has made this transition period so pleasant. My father has often spoken of these very
same issues and he has spent many years living a happy life in this community. Thank you again for making our stay here a
good memory.
Thank you all for the nice comments. Glen Oaks Village has made an effort to accommodate as many Hurricane Sandy victims as
we can. In order to do this, the Board has streamlined its admissions process for bona-fide Hurricane victims. The board has also
permitted rental leases to be less than one year for Hurricane victims in order to allow them to live here on a temporary basis while they
re-build. This is the first time the co-op has ever permitted a lease for less than a year. BF
15
IN PREPARATION
OF WINTER
By Frank Portella Maintenance Manager
It’s that time of year again! Time to store away those patio tables, seasonal
decorations and cover the barbeques. We were lucky last year, but this winter
may not be as kind and we must ready ourselves for whatever normal or severe
weather Mother Nature sends our way.
Each year, with the first cold snap, our Maintenance Services Department’ Dispatchers are bombarded with calls,
complaining about the temperatures inside their apartments. While some of the calls are legitimate, more often
than not, our Boiler Men come back from Service Calls, reporting open windows or radiator valves that could have
just been turned “on” or “off” as the source of the problem. While our Dispatchers are always happy to help, here
are some “Winter Prep” hints to consider before calling to report your apartment is too hot or too cold:
•
Take a few minutes and walk around your apartment to check that
BOTH your storm and inside windows are properly closed. In order
to retain the heat, we recommend that you check to see that (looking
at each window from the inside), the first window is down, the second
up, the third down and the fourth up (the window closest to the screen)
should be up (down-up-down-up). This is the proper way to shut the
windows so that no breeze or cold air gets through.
•
Check your radiator valves to ensure they are fully open. When
standing in front of the radiator, turn the black handle on the valve
counterclockwise (to the left). This will increase the heat produced by
that radiator and should be noticeable within an hour or two. If you
turn the black handle clockwise (to the right), you will lower the heat
or turn off that radiator.
•
Feel free to turn off your radiators if your apartment is too hot.
•
While radiator covers look great, they steal at least 5 degrees from
your apartment’s heat.
•
Neglecting to cover your air conditioner(s) is another reason many
apartments are reported to be cold and “drafty”. Early in the season,
visit your local Home Improvement Center, where you can purchase
covers that can easily be installed from either the inside or outside.
After taking the time to first verify that your radiator valves are open, all of your
windows are closed and that your air conditioners are covered, if you feel the
heat in your unit needs to be checked, our Boiler Department is on call 24 hours
a day, 7 days a week. Please call Maintenance Services at 718-343-8400 to
schedule an appointment between 8 AM and 5 PM, Monday through Friday and
8 AM to 4 PM on Saturdays. To request service after normal business hours,
please contact our Security Department at 718-347-6660 who in turn will
contact our Maintenance Department.
.
We thank each of you for doing your part to conserve energy. Please also remember that the
repair of leaky faucets and tubs is always FREE at GLEN OAKS VILLAGE. Call and schedule an
appointment to have that leak fixed TODAY!!!
16
Around the Neighborhood
by Drew Englot
Director of the Maintenance Department
Whether you are a first time visitor or a long time Resident, everyone that that comes to
Glen Oaks Village notices our trees. There are a great variety of trees planted throughout
the Village. Some of these trees are original to when the property was built; many others
have been added over the years. We have flowering trees, pines trees, shade trees, fruit
trees and willows. We have trees that bloom with flowers, trees that have leaves that
turn purple, red, and yellow in the fall, as well as, trees that bear fruit and berries in the
summer. When the neighborhood was named Glen Oaks Village years ago, the builders
envisioned a community located within the city limits but with a country feel. Over the
years we believe we have kept to that plan.
In order to keep the community looking this way; it requires a lot of work. Because some of the trees are the
responsibility of Glen Oaks Village and some of New York City, there are times that we must rely on NYC to handle
a tree situation. All the trees that are located between the main sidewalk and the curb are the responsibility of New
York City. All the trees located between the main sidewalk and the buildings--including the rear areas, are Glen
Oaks Village’s responsibility. This is why you may notice a dead or dying tree by the curb and that it may take some
time for it to be addressed by NYC. Hopefully, we address any problems with trees that are our responsibility as
quickly as possible..
GOVO TREE TRIVIA: There were 897 City curbside trees bordering our property
and 1,430 Village’ trees (Excluding the Enchanted Forest Dog Run area). Unfortunately,
after Hurricane Sandy, 12 City trees and 60 GOVO trees were damaged by the storm
and had to be removed.
Our staff is constantly making observations as to
the condition of the trees on the property. We notify
the New York City Forestry Department about any
curb trees that are
in need of attention
and we make service
orders out for any of
our trees that need
to be addressed. If
it’s a small job, our
in-house staff takes
care of the problem. If it’s a large tree
that needs pruning
or removal, we bring
in an outside tree
company to handle it. If a tree is removed,
we try to plant a new
tree in the same area-unless the original
tree was located in a place that it should not have
been (i.e., right against a building, blocking a light
or sign, etc.). By continuing to plant new trees, we
insure there will always be a wide variety of shapes
and sizes on the property.
Of course, the more trees you have on the property,
the more leaves that fall. Over the years, we have
improved our system of removing the leaves from
the property and now do a better job of getting them
off the ground before they become a nuisance. The next time you notice the beautiful trees on
the
property
that
give GLEN OAKS
VILLAGE the “country
town within the city”
setting,
remember
they didn’t get there
by accident.
17
Grand Opening of the Glen Oaks Village
ENCHANTED FOREST DOG PARK, September 29, 2012.
The Pictures Tell the Story
Photos submitted by Bob Friedrich, Board President
On Saturday, September 29, 2012, our Residents’ dreams of having a Village Dog Park became a reality.
Please enjoy these photos, which we feel tells our story the best….
Dog Run Park
Larry & Danes
Dog Run Park Area prior to construction
Preparing the area for the Dog Run Park
Entrance to GOV Enchanted Forest Dog Park
Dog Run
Brown bak
Dog Run Park Volunteers Lorraine
Palma and Julie Sajeva
Small Dog area
Lined up and waiting to enter
Large Dog area
Clowning around with invisible dog
on leash.
18
Mildred Marshburn (General Manager)
with Roseann Ciaccio (VP) and Bob
Friedrich (Pres) at the Grand Opening
Ceremonies
Left side is for Sm
Dog Run Park Volunteers
Special fountain for dogs and
Larry & Danessa Sanzari GOV President Bob Friedrich cuts the people with hose to clean up
if necessary
ribbon with GOV golden scissors
Setting up for the Grand Opening of the Park
Dog Run Park Volunteer Jennifer
Brown baked treats for the dogs.
side is for Small Dogs
Enjoying a cool drink of water
Spectators Watching the Action is for every- Board member Justin Conklin
and daughter Taylor having
one, even those without a dog
fun at the park
Bob Friedrich looking over fence
eye to eye with Wilma (brown dog)
Dog Run Park Volunteer Shirts
help identify Park Volunteers
19
Right side is for Large Dogs
OF
GOVO “PERSONS
INTEREST”
By Dorothy Grace
Associate Editor
MARIE ZICHELLA,
GLEN OAKS VILLAGE’ RESIDENT & NYS HORSESHOE CHAMPION
Marie Zichella, a 12-year Resident of GLEN OAKS
VILLAGE is also a celebrated Horseshoe Champion.
Marie is currently the 5th top Women’s Horseshoe Champion in the World.
A long-time Champion of the New York State Women’s Class “B” division,
Marie continues to defend this title against over 200 other New York State
women. She also holds 2nd place in the Women’s Class “A” division.
While never into riding horses, Marie first became interested in pitching horseshoes when
she was 6 years old. She enjoyed watching her father (who was also a NYS Champion)
practice for his tournaments. Besides holding the Class “B” title in NYS, Marie has won
numerous other competitions throughout the United States and Canada. A member of
many Horseshoe Clubs over the years, she is proud to have done well when she had the
opportunity to pitch against the World Champion at the New Rochelle Horseshoe Club.
Although Marie enjoys pitching against the best of them, on nice days, she
can often be found practicing right here in GLEN OAKS VILLAGE, behind
Building #22.
If you have an interesting hobby, or know of another GLEN OAKS
VILLAGE’ Resident who does something unusual and would like to be
featured in our Community Newsletter’s GOVO “Persons of Interest” column,
please contact us at govonyc@aol com.
Glen Oaks Village
WELCOMES NEW SHAREHOLDER
AND LOCAL BUSINESS OWNER
AMARJEET S. AHUJA
By Dorothy Grace
Associate Editor
Please join GLEN OAKS VILLAGE in welcoming Amarjeet S. Ahuja, a new
Shareholder and the Owner/Proprietor of GLEN OAKS DELI GROCERY,
conveniently located on the corner of Little Neck Parkway and Union Turnpike
at 253-01 Union Turnpike.
Amarjeet and his staff work hard 7 days a week to serve the Residents
of the Glen Oaks and Bellerose communities. We urge you to stop by
and patronize the GLEN OAKS DELI GROCERY, which offers quality
Boars Head cold cuts, fresh baked goods, groceries, and breakfast,
lunch and dinner specials at the most reasonable prices of any store
in the area. It is also a great place to pick up your newspaper, LOTTO
or QUICK DRAW tickets. If you would like to call your order in ahead
of time so it will be ready when you arrive, please call Amarjeet at 516263-7881 or email him at [email protected]. (Free Delivery is
also available with a $15 purchase.)
Let’s all be good neighbors and support this Shareholder’s local
business!!!
20
PLAYGROUNDS IN
SECTION I
RECEIVE MAKEOVERS
By Jennifer Rickenbaugh
Property Manager
This summer, the Children of GLEN OAKS VILLAGE discovered new ways to
have fun after Playgrounds #1 and 2 in Section I received a total makeover. On
Saturday, June 16, 2012, a GRAND OPENING celebration was held. A Clown
and a Face Painter welcomed the children of our community; with children and
adults alike lining up for the free ice cream.
These playgrounds were renovated to
encourage youngsters to come outside,
get away from TV and the computer
and meet other kids for some local,
imaginative fun. New, modern equipment
was installed on soft safety surfacing--with
benches for Parents and Grandparents to
sit and enjoy watching from the sidelines.
Playground #1 was designed for 6 to 12
year olds, with Playground #2 geared
more for the younger, 2 to 5 year old set.
We hope you encourage the children in your life to come out and enjoy
the playgrounds of GLEN OAKS VILLAGE. Next year, we plan to renovate two (2) more of our playgrounds,
eventually completing renovations on all six play areas.
NEW HOUSE RULE
Back-In Parking and Idling of Vehicles is Prohibited at parking spots in
close proximity to apartment windows. The Board established this rule in order to
minimize the possibility of automobile exhaust fumes entering apartment windows.
Please respect your neighbors that live nearby vehicle parking areas and park with
the exhaust pipe furthest from the building windows.
21
HEAD IN
PARKING
ONLY
M A I N T E NA N C E
DEPARTMENT NEWS
By Mildred Marshburn
General Manager and Editor
MAINTENANCE SERVICES (718-343-8400)
This year, Property Manager Jennifer Rickenbaugh and Supervisor Jean Leo, along with her Maintenance Services staff,
welcomed Jackie Fuentes as their newest Dispatcher. Jackie comes to us with 8 years of Customer Service experience,
always smiling and ready to help serve our Residents.
Again this year, the Maintenance Services Department distributed over 1,800 GLEN OAKS VILLAGE’ free Green Thumb
Program vouchers, which encouraged our Residents to help enhance GOVO’S curb appeal, by planting annuals, perennials,
bushes and trees. As most of us agree, GLEN OAKS VILLAGE’S curb appeal is one of our most attractive features which
sets us apart, year after year, from our neighboring co-ops.
While the Green Thumb Program is, indeed, a huge project, Maintenance Services spends most of their time scheduling
inspections and repairs--which translates to over 22,000 Work Orders per year—a figure that does not include repairs
commissioned to outside Contractors. If you have a maintenance problem, need repair work or have a question; Jean,
Donna, Hillary and Jackie are here Monday through Friday (8 AM to 5 PM) and Saturday (8 AM to 4 PM) to serve you with
a smile. For those of you who are computer savvy, you can also access our Maintenance Services Department online,
through our website at www.glenoaksvillage.com and follow the Maintenance Department links to schedule, change or
cancel a Maintenance repair.
BOILER AND PLUMBING DEPARTMENTS
Our Boiler and Plumbing Departments, under the direction of Frank Portella, Maintenance Manager and Boiler Lead
Man, Danny Babbino, spent the better part of last summer testing sensors, replacing worn-out boiler components and
maintaining Boiler Rooms, so that all of our heating and boiler equipment will be in prime condition to handle whatever cold
weather this winter bestows upon us.
As part of our Capital Improvement Program, Boiler Crews worked with our outside Contractor to install three (3) new
separate gas-fired hot water heaters. These separate units will allow us to totally shut down the boilers during the warmer
months, helping to extend the life expectancy of our 20-year old boiler systems.
CARPENTRY, ELECTRICAL, PLASTERING AND PAINTING
DEPARTMENTS
This summer, Frank Portella was very busy overseeing the total renovation of Playgrounds #1 and 2 in Section I. In
addition, the equipment in Playgrounds 4 and 5 was also refurbished.—with new coats of paint, repairs of fencing and new
signage.
In 2012, Frank was also in charge of overseeing the painting of doorways and railings in Section II, as well as, continuing
the property-wide Building Foundation Program. Once the leaves fall, the entire Maintenance staff will be assigned to
inspect our 134 buildings, which includes, but is not limited to: the twice a year cleaning of our many miles of gutters and
leaders, in order to prevent unnecessary water damage and expensive plastering and painting repairs that often stem from
clogged drain pipes; cleaning dryer vents to prevent fires; replacement of burnt out exterior lights that help to keep our
property properly lit and our Residents safe; and replacing broken or yellowed shutters so that our buildings continue to
look their best.
22
MAINTENANCE DEPARTMENT NEWS
Driveway Sealant and Re-striping
Over the last 8 summers, In-House crews under Frank Portella’s direction have been very successful in extending the life
of our driveways and parking lots—work that, in the past, was commissioned to outside Contractors. The Driveway Sealant
and Re-striping Program does three (3) things:
1)
2)
3)
Fills cracks and pot holes.
Applies a top coat of blacktop sealant and
Re-stripes the newly-finished blacktop, giving our driveways and parking lots a newlyfinished and maintained appearance.
Every driveway and parking lot throughout the Village receives a makeover every other year. The replacement of driveways,
historically, was one of our largest Capital Improvement Program expenses; however, due to the success of this program,
the need for and number of total driveway renovations has been substantially reduced.
.
CAPITAL IMPROVEMENT & LANDSCAPING DEPARTMENTS
Drew Englot the Director of Maintenance and Landscaping, reports that his Landscaping Crew, with the help of 16
additional summer Seasonal employees, spent the entire summer maintaining and improving our park-like curb appeal.
Crews cut the lawns, edged, turned flower beds, pruned and planted new shrubs, which give our Village its outstanding
park-like curb appeal.
After completing his annual property-wide inspection, Drew has forwarded a list to the NYC FORESTRY DEPARTMENT,
notifying them of any curbside dead or dying trees and stumps that are in need of removal, as well as, locations where new
trees need to be planted.
As we go into the winter, Drew’s Landscapers will apply fall fertilizer, to ensure lawns look their best next spring, as well as,
begin the enormous task of cleaning our property of leaves that fall from the over 2,000 trees that grace our grounds. Once
the leaves are removed a final power sweeping of the property will be done., the 4th 2012 power sweeping of the property
will be done in December. Please be sure to read the notices delivered and move your vehicle(s) on the designated date so
that we can clean your parking lots. We thank each and every one of you for doing your part, which helps keep our property
clean and looking its best.
ALTERATION SERVICES UNIT
Maria Fundus, who handles interior Level I and ll renovations, reports that kitchen and bathroom applications continue
to lead the list of alterations applied for. Dorothy Grace reports that Paver patios were the exterior favorite, enabling
Residents to enjoy the outdoors at a lower cost than if they were to construct a deck or terrace.
Due to the recent Board of Directors’ approval of conventionally-constructed Townhouses and an improved economy, there
has been an increased interest in “dormering”. Between 2006 and 2009, there were 19 modular dormers installed, but no
new applications until late last year. Now a new conventionally-constructed Townhouse has gone up on 255th Street and
another on Langston Avenue. A third conventional dormer is slated to be completed by year’s end, with additional inquiries
coming in each week.
Last year, there was a change in the NYC Buildings Department code, which now allows basements to have full or 3-piece
bathrooms (toilet, sink and tub/shower). Central air conditioning is another option Residents are applying for—especially
with the availability of the easily-installed, in-wall systems that are on the market today. A number of Residents who have
reclaimed their cellars for basement conversions have also included gas fireplaces--for both aestetics and warmth, as part
of their legalization project.
Please remember it is necessary to file and Alteration Agreement application and receive Board approval for your proposed
renovations prior to starting any project aside from painting or carpeting. When illegal work is reported or discovered, the
Resident is levied a $1,000 House “Rule Violation Fine”.
For those of you who are interested in renovating your unit, the following is a list of the Alteration
Agreement fees that must be submitted with your application:
• Townhouse Dormer Fee: $3,000 (Dormering Contractors are required to submit either a $25,000 Construction
Bond or a $10,000 Escrow check prior to the commencement of the project, ensuring additional, dormer-related
23
MAINTENANCE DEPARTMENT NEWS
expenses incurred by GOVO are promptly reimbursed.
• Basement Conversion Fee: $1,500. (Residents interested in Reclaiming their Cellar for a Basement Addition
are also required to pay a $4,500 Asbestos Abatement Fee.)
• Level I Renovation (Single inspection required): No Charge.
• Level II Renovation (Multiple inspections required): $150.
If you are looking to update your unit by installing a new bathroom or kitchen, removing a wall or possibly replacing
your windows, Maria Fundus (718-347-2337 Ext. 114) will be glad to assist with your interior Level I and II renovations.
(House Rules require an Alteration Agreement be filed for any type of work done inside an apartment, except painting and
carpeting.) For paver patios, decks, terraces or major Level III alterations requiring Architect legalization with the NYC
Buildings Department, please contact Dorothy Grace (718-343-8400 Ext. 117) for information and assistance.
To assist Residents who are planning a project, the following is a list of guidelines to be followed when deciding what type
of contractor is required for your specific renovation:
General Contractor
A General Contractor (G/C) is required when constructing townhouses, basement conversions, decks and
terraces, sunrooms, private entrances, lofts, cathedral ceilings, attic stairways, renovating kitchens and
bathrooms and for doing light plumbing or light electrical work. You may also want to consider using a G/C
when replacing woodwork or when plastering and painting your unit.
Licensed Plumber
A licensed Plumber is required when water, heat or gas lines are moved or altered from the original design
of the apartment.
Licensed Electrician
Services of a licensed Electrician must be utilized when adding an electrical line or receptacle, as well as,
upgrading your unit’s service from 110 amps to 220 amps. (General Contractors are not permitted to do
electrical modifications.)
All work being done by a Contractor must be included on the Alteration Agreement application, approved by the Board
of Directors and pass inspection by Maintenance Department Management. Work not listed on your original Alteration
Agreement application must be filed as an “addendum” and approved prior to commencing the work. Residents discovered
doing work without the necessary permits will be subject to a House Rule violation fine.
The Board requires Shareholders to submit Alteration Agreements for the renovation or upgrading of their units and we
stress the fact that a Maintenance Manager must inspect all alterations. Alterations are divided into three (3) levels. Level I
alterations, which are minor renovations, require one inspection. Level II and Level III alterations represent more extensive
renovations and require three (3) inspections. Shareholders are also required to submit detailed plans, including Contractor’
licensing and insurance information, sketches, a description of proposed work and a $150 fee before the Board of Directors
review and approve the application. In addition, most Level III alterations require legalization by an Architect (including a
NYC Building Department Work Permit) and specified fees.
Once a proposed renovation project is approved, the Shareholder is issued a copy of the signed Alteration Agreement and
a bright green GOVO permit, which is to be posted in their front window until final inspection by a Maintenance Manager.
Both Management staff and Security personnel closely monitor Level II and III renovations in order to protect the integrity
of our buildings, the Shareholder and neighboring units. Upon finalization of work, Shareholders are issued a Completion
Certificate for their files.
Shareholders doing full renovations of kitchens and bathrooms or building terraces, are issued Dumpster Permits, which
enable their Contractors to use GLEN OAKS VILLAGE’ dumpsters to dispose of construction debris. These bright yellow
Dumpster Permits are included in the “approved” Alteration Agreement package. It is the Shareholder’s responsibility to
ensure that their approved Contractor places this permit on his vehicle’s dashboard, making it visible to our
Security Department and Supervisory personnel.
Alteration Agreement application forms (and others) can be accessed by visiting our website
at www.glenoaksvillage.com and following the links to “Resident Information and Forms”.
24
GOVO “Super Seniors”
GOVO “Super Seniors”
GOVOOAKS
“Super
Seniors”
GOVO
“Super
Seniors”
GLEN
VILLAGE
GLEN
OAKS
VILLAGE
CELEBRATES
GLEN OAKS
VILLAGE
CELEBRATES
MAMIE RAYMONDO’S
GLEN OAKS VILLAGE
TH MAMIE RAYMONDO’S
CELEBRATES
105
BIRTHDAY
CELEBRATES
MAMIE RAYMONDO’S
TH
TH
105 BIRTHDAY
105
BIRTHDAY
By
Dorothy
Grace
MAMIE RAYMONDO’S
105TH BIRTHDAY
Associate Editor
By Dorothy Grace
By Dorothy Grace
Bob
FriedrichEditor
first met the long-time Resident and very delightful Mamie
AssociateBob
Editor
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met the long-time Resident and very delightful
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GOVO “Super Seniors”
By Dorothy Grace, Associate Editor
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GLEN OAKS VILLAGE
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LIVING HEALTHY…FEELING FINE
How Does Medicine Dictate
How Dentistry is Practiced
Today?
is heart valve disease, clogged cardiac arteries,
leaking heart valves, as well as, many others. One
of the main medications used is blood thinning
medication. When considering blood thinners,
there are different types such as Plavix, Cumadin
and aspirin. Not only do these medications affect
the way we treat our patients who are taking
them, but these patients must be very careful in
By Dr. David B. Kanner, D.D.S.
Back in the dark ages of dentistry, the years between
1950’s through the 1970’s when an individual had
a visit to the Dentist, all the Dentist was concerned
about was how many teeth needed to be fixed?
The concept in Dentistry was that we drilled, filled
and billed. This is not the case today as when you
present for your primary visit to the Dentist, you
are bombarded with a variety of forms--including
insurance forms, financial information forms, forms
asking you to tell the dentist about yourself, HIPPA
privacy forms, and most importantly, the HEALTH
HISTORY FORM.
In the old days, the Dentist really never checked out
what your medical history entailed. It did not concern
the Dentist if you had high blood pressure, a heart
condition, or any other malady which may affect how
you should be treated. As our patient population is
getting older, we are encountering many medical
conditions which greatly affect the way we treat
our patients. Our patients are taking a myriad of
medications for diseases that were not even known
about twenty years ago. The one major problem with
many of these medications is that even though they
are needed to preserve one’s health, they can cause
side effects. I will try to highlight some of these side
effects in the following paragraphs.
their daily lives. A simple fall, which would cause
minimal bleeding for most of us, could become a life
threatening event. Patients who are taking Plavix
and aspirin could still have dental surgery when
taking these medications as long the procedures are
performed as atraumatically as possible. Of course,
if the patient’s medical condition is stable enough to
temporarily stop these medications, that is the best
thing to do. Cumadin is another story as a patient
taking this medication must have regular blood tests,
usually every two to three weeks to check their INR,
which is an indication of how well one’s blood would
clot. As long as the INR is below 2.4 it is usually
safe to have dental procedures, including surgery
performed-- but care must be taken to perform the
procedure with as little trauma as possible.
High Blood Pressure: Probably 30% or more of the
patients presenting for treatment suffer from high
blood pressure. In order to treat this malady, there
are many different medications which use different
pathways in order to correct high blood pressure.
Many of these medications directly affect the health
of the dentition. As with all medications, some
of the side effects one might see are bleeding
gums and dry mouth. Bleeding gums can lead to
severe periodontal problems, such as bone loss.
Dry mouth can cause deposits on the root surfaces
of the teeth, which can result in carious lesions and
periodontal problems.
Diabetes: While the disease itself is very serious,
it also can have effects on the health of the oral
dentition. There is now research to show that
diabetes can lead to severe periodontal issues
which can cause bleeding gums, bone loss, as well
as, tooth loss. It is very important that your Dentist
knows if you are diabetic and for the patient to try to
keep their sugar levels within the proper range.
Allergies: It is important for your dentist to know if
you are allergic to any medication which may be
used in treatment or may prescribe to help cure any
problem in the mouth. An anaphylactic reaction
Heart Disease: There are many different cardiac
problems which an individual can suffer from. There
26
to any medication used could potentially be life
threatening. Therefore, all patients should keep a list
of any items that they could potentially be allergic to
so that they can be treated properly.
is a drug used to help treat bone density in woman.
Another medication in this class is Zomeda, which is
used to treat pain in cancer patients whose cancer
has spread to the bones. These drugs affect the blood
supply to the jaws and can cause sores to develop
which do not heal and in extreme cases, can cause
loss of bone and hence loss of an arch of teeth. It is
very important that if you are taking any medications of
this type that you make sure that you have impeccable
home care and avoid the need for any invasive dental
procedure.
Cancer: The question always is asked by patients “why
should my cancer in another part of my body affect
my dental treatment”? First of all, it is of the utmost
importance to make sure that there are no active
infections present during chemotherapy treatments,
as the chemo will tend to compromise the patient and
their body may not be able to fight off any infection.
Also, chemotherapeutic medications can cause blood
counts to drop and as a result, if any surgical procedure
is performed, the body may not heal properly.
In conclusion, your Dentist today is not only interested
in the health of your teeth, gums and all of the oral
structures in your mouth, but he is interested in your
total medical health, as well. When you go to the
Dentist, you should make sure that the Dentist is
looking at your health as a whole and not just looking
at your teeth. For answers on other issues with
dentistry, you can visit my website at drkannerny.com.
Bisphosphonates: Many of you reading this article
may say what is this? This is a class of medications
which can have severe effects on the dentition. These
drugs are used in a variety of treatments. The most
common of these medications is Fossamax, which
RESIDENT REMINDER
CURB YOUR DOG!!!
By Jennifer Rickenbaugh
Property Manager
A Resident recently wrote to us, asking to explain what the law “Curb Your Dog” means?
As this person was not clear, we thought it might be something other Residents might
need clarity on. To “Curb Your Dog” means:
RESIDEN
CURB YO T REMINDER…
UR DO
G!!!
By Jenn
ifer Rick
Property
enbaugh
Manager
RESIDEN
CURB YO T REMINDER…
UR DO
G!!!
Do not allow it to relieve itself until it reaches the street side of the curb—Not on the bushes, our
lawns (front, rear or side), our walkways or sidewalks, along buildings—whether on the side or rear
R… getting into
and certainly not on the grassy strips by the curbs where neighbors might step
Ebefore
D
N
I
their car. (Pretend your home goes up to the curb. You wouldn’t encourage
!! to “”go” inside.)
EMyour!pet
RESIDEN
CURB YO T REMINDER…
UR DO
G!!!
By Jenn
ifer
triple, for those Residents with more than one dog!!!)
RESIDEN
CURB YO T REMINDER…
UR DO
G!!!
Dog feces must also be cleaned up during and after snowfall.
By Jenn
ifer Rick
Property
enbaugh
Manager
Property
Rickenba
ugh
Manager
By Jenn
ifer Rick
Property
enbaugh
Manager
R
G
NT R DO
E
D
SI Ymay
“Curbing” your dog also involves cleaning up any feces yourEdog(s)
behind at the curb—
OU leave
gh
R
B
bau
which must be picked up and deposited in a plastic bag andUplaced
inckaenclosed
garbage can. It is
R
C
Ri er
g
ferCo-op’s.
part of the responsibility of owning a dog to clean up after it—Not the
(This goes double, or
ni
na
Jen Ma
By perty
Pro
Be a good neighbor—Always “Curb Your Dog”.
Our Security Department and your Neighbors will be watching for Offenders. If you are
caught violating this law, you will be fined.
If anyone knows of a Pet Owner who is in need of a Serious Reminder to “Curb Their
Dog”, please contact our Security Department 24/7 at 718-347-6660.
27
…
Featured
HOMES
By Mildred Marshburn
General Manager and Editor
In this issue, we welcome you to
tour a newly-renovated duplexed
“G” apartment, owned by Pankaj and
Kirtida Shah, who have lived here with
their two daughters since 2010.
A F T E R
The
First
Floor
B E F O R E
1
The Shah’s chose to live in GLEN OAKS VILLAGE, not only because it is located
in a great school district, but also because of it being in a safe and convenient
neighborhood. While they actually live on Union Turnpike, their home is set back
away from the street, in a large courtyard with convenient nearby parking in the
rear lot.
One of the most important criteria the Shah’s had to consider when purchasing a
home was finding a unit large enough to accommodate not only their immediate
family, but also one that would enable Mr. Shah’s father to feel comfortable during
his extended visits. As luck would have it, the Shah’s found two (2) vacant “G”
units, upstairs and downstairs, which they were able to renovate into a spacious
duplex. After purchasing these units, they immediately began planning their
renovation project.
With this renovation, the Shareholders’ main focus was to redesign the space in a
way that would accommodate their needs. This was done by:
2
3
1. Incorporating the former common hallway into one large entranceway,
combining both the downstairs and upstairs entrances.
2. Creating a new living room. This was done by the construction of an
archway from the former living room into what was previously the 2nd
bedroom. This also required closing the original bedroom door from
the hallway.
3
3. Constructing a closeted laundry area. Once the bedroom doorway was
closed off, the Shah’s had the novel idea of constructing a closeted
laundry area in the vacant space outside their recently-renovated
bathroom.
4. Opening up the closet wall in the master bedroom, the Shah’s were
then able to expand their kitchen into the master bedroom space.
4
5. Expanding the other kitchen wall into the new dining room gave
the Shah’s even more kitchen cabinet and counter space. A “pass
through” window allows the Cook to enjoy family and friends chatting
in the dining room—which is large enough to accommodate many
guests.
4
28
3
3
8. Keeping with new housing trends, the Shah’s created two (2) Master
bedrooms—one for the elder Mr. Shah on the first floor (which enables
him to have privacy and exercise) and a second master bedroom
upstairs for themselves.
The
Second
Floor
5
A F T E R
2
7. Painting the dining room and entrance an attractive shade of yellow
that changes with the light of the day. By refinishing all of the original
wood floors, the look is coordinated, clean and spacious.
B E F O R E
1
6. Installing new ceramic flooring, beautiful wood cabinets and stainless
steel appliances which truly modernized their kitchen.
6
9. The oak stairway has been opened up and a wood railing system
installed to compliment the polished wood floors. It continues the
coordinated look upstairs into the old living room area, which has
now been transformed into a family computer and game room.
7
10.The upstairs bathroom was totally renovated with new ceramic tiling
5
and fixtures.
11.The upper kitchen was removed and renovated. By expanding the
dividing wall into the family room, a new bedroom was created.
12.The master bedroom and another daughter’s bedroom are also off the
family room.
13.This year, in addition to the 2nd floor terrace, the Shah’s installed a
paver patio with new landscaping so that they can truly enjoy their
home—both inside and out.
8
Although the Shah’s are very happy with their new home, their one regret is that
they did not replace the wood floors throughout their duplex--they only refinished
them. “While they look beautiful”, Mr. Shah said, “they still creak!!!”
9
4
4
11
12
If you have a home that has gone through extensive renovations and would like
to share it in the GLEN OAKS VILLAGE COMMUNITY NEWSLETTER, please
contact us at [email protected].
29
13
10
Wedding “Belles” and Grooms
By Dorothy Grace, Associate Editor
Candee and Mark Sheppard of Glen Oaks Village and Lori and Gregg Marin
of Sanborn, New York are pleased to announce the wedding of their children
Rebecca Alice Sheppard and Daniel Scott Marin on September 24, 2011 in
Buffalo, New York.
Rebecca and Daniel both graduated from the State University at Buffalo
with degrees in vocal performance and music, respectively. The happy
couple currently works for G. MARIN CONSTRUCTION, INC. and reside in
Cheektawaga, New York.
Congratulations and Happy 1st Wedding Anniversary to Rebecca and
Daniel from your family, friends and neighbors at GLEN OAKS VILLAGE.
Kevin Whalen and Cindy Pappas were married on May 14th 2012 at the Wedding
Chapel in the Town of Oyster Bay. A wedding reception followed at Villa Umberto’s in
Elmont, where family and friends joined them to celebrate their happy event.
Kevin has been a Boiler Mechanic in the GOVO Maintenance Department since
1995. Cindy is an Elementary School Teacher with the NEW YORK CITY BOARD OF
EDUCATION, as well as, a former GLEN OAKS VILLAGE Resident. The happy couple
now resides in Hicksville, New York.
Wedding Congratulations, Kevin and Cindy, from all of us at GLEN OAKS VILLAGE!!!
On April 29, 2012, VANESSA ANN
and SALVATORE JOSEPH were
so excited to meet everyone
that they arrived 2 months
early!!! Proud parents Nicole
& James Lancellotti, along
with grandparents Carol and
Joe Centrone and Cathy and
Mike Lancellotti welcomed the
twins who weighed 3 lbs. 8oz. and
3 lbs. 14 oz., respectively. Parents &
grandparents are all having a great time getting
to know their new “little bundles of love”.
Karen & Tom McLaughlin and son
Thomas announce the arrival of
Thomas’ little sister, KATHRYN
EILEEN, who joined their family
on June 13, 2012, weighing 7
lbs. 13 oz. Karen is GOVO’S
Shareholder
Representative
who handles Buildings #91
through 133.
30
Parents, Nicole DeVerna &
Giovanni Diaz welcomed
son, GAVIN SCOTT
on June 18, 2012,
weighing 7 pounds
11 ounces. Mom,
Dad and his two
canine
“sisters”,
Roxie and Gemma
think little Gavin is just
“Super”!!!
Cindy & Kevin Whalen, announce the
birth of their daughter, BROOKE
HARMONY, who arrived on
April 3, 2012, weighing 5 lbs.
13 oz. Friends and family
attended her July 22nd
christening, which was a
celebrated with a party at
Villa Umberto’s in Elmont.
Brooke’s proud Daddy is a
long-time member of GOVO’S
Boiler crew, who helps keep our
Residents warm each winter.
31
__________
516-354-1127_____________
__________
516-354-1127_____________
__________
516-354-1127_____________
NYC
0780655
Nassau
Lic:_H0423600000
NYC
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Nassau
Lic:_H0423600000
Call
forEstimate
your
Free Estimate
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Golden Hammer
Home Improvements
Jim Gagliardi Celebrating 32 Years of
“Quality Work without Cutting Corners”
“Storage” Attics • Lofts • Dormers
Decks • Terraces • Kitchens • Bathrooms
Basements • Closet Conversions
(516) 354-1127
NYC Lic: 0780655 Nassau Lic: H0423600000
Call Today for your Free Estimate
Lydon Quality Contracting
Licensed & Insured
Professional Carpentry Services
We specialize in:
Susan Sanchez - Licensed Real Estate Broker/Owner
• Kitchens, Bathrooms, Basements
• Decks, Drywall, Trim work, Doors
• Windows & Custom Woodwork
“Susan is the best realtor weʼve ever
worked with! She is on top of her
game, very outgoing, follows
through and works tirelessly for her
clients. Susan got us a great deal
and became a friend in the process.”
Complete General Contracting Services
Tel. 516-322-2103
Website: www.LydonQuality.com
Email: [email protected]
~ Vilas S.
Glen Oaks
I can help you sell your home and/or
purchase your dream home. My team and
I specialize in Queens, Nassau & Suffolk!
Letʼs sit down for a free consultation.
Iʼm your neighbor and your realtor!
Office: 516-520-6200
Cell: 646-423-5427
Email: [email protected]
www.homestartrealty.com
32
Floral Homes, Inc.
Thinking of selling yours
Your House or Co-Op?
Call Marian For All Your
Real Estate Needs
Marian T. Marino
Licensed Real Estate
Salesperson
Cell: 516-375-2928
Glen Oaks Village
Owner/Resident
Some Recent Listings
& Sales Include:
Langston Avenue
260 Street - 73 Avenue
74 Avenue - 76 Avenue
Floral Homes, Inc.
266-19 Hillside Avenue
Floral Park, NY 11004
718-343-4200
Floral Homes Is A Full Service Realtor Serving Your Community
With Integrity and Pride For Over 25 Years.
No Pressure, Just Results ...
Visit Our Website At: www.f loralhomes.com
BRIDGEVIEW MORTGAGE CORP.
1200 Hempstead Turnpike, Franklin Square, NY 11010
Christopher Sioukas - Vice President
516-328-6300 x203
[email protected]
BMC is a firm specializing in providing superior service to its
clients in the New York Metropolitan area.
Whether in the market for purchasing or refinancing a home
please call for a free consultation
LICENSED MORTGAGE BANKER, NYS BANKING DEPT
33
Great Time To Refinance
Take Advantage of Low Rates
SCMC
South Central Mortgage Corp.
44 South Central Avenue
Valley Stream, NY 11580
(516) 568-0545
Whether purchasing or refinancing, call
today for a Free Consultation. We offer a
wide variety of loan programs to suit your
needs. We have access to many lenders and
financing sources.
As we have been serving the Glen Oaks
Community for over 2 decades, Co-op
lending is our specialty. We can help make
your loan process a pleasurable experience.
REGISTERED MORTGAGE BROKER, NYS BANKING DEPARTMENT.
ALL LOANS PLACED THROUGH THIRD PARTY PROVIDERS.
NMLS# 3676
34
Your full-service on-site Realtor
Handling Glen Oaks Village Exclusively Since 1993
Miller & Miller Real Estate
“On-Site at Glen Oaks Village”
70-43 260th Street 1st Floor
(In courtyard next to Management Office)
Rob Miller
Fran Prezioso
NYS Licensed Broker Assoc.
NYS Licensed Sales Assoc.
OPEN 7 DAYS FOR YOUR CONVENIENCE
Call us at (718) 343-3132
Or visit us online
www.glenoaksvillage.com
(Click Sales Information for current Listings)
35
Glen Oaks Village Remembers
FRANK STELLATO
1922-2012
By Dorothy Grace
Associate Editor
It is with great sadness that we write this article, informing our readers about the death of Frank Stellato, our
longest employee, who passed away April 2, 2012--just a few weeks after his 90th birthday. While many of our
newer Residents may not be familiar with Frank’s smiling face and genuine personality, our senior Residents
will surely remember him fondly. Frank was here in 1948, to “lay the first brick”. He was the “Maintenance
Department” before there was a Maintenance Department and continued
to be an intricate part of GLEN OAKS VILLAGE until his 2008 retirement
at age 86. For over 60 years, Frank’s work ethic set examples that
challenged the best of us.
While Frank’s specialty was Carpentry, he was a true “Handyman” in every
sense of the word--also adept at plumbing, electrical, masonry, painting
and plastering. A “Jack of All Trades”, Frank not only shared his vast
maintenance knowledge with fellow employees, he did his best to instill
good work ethnics in all our new Trainees—some of who now have also
served GLEN OAKS VILLAGE for over 30 years, themselves.
In the early years when Maintenance men worked six (6) days a week, Frank spent most of his evenings doing small
jobs for war brides as they established homes here after World War II. Whether repairing household appliances, fixing
a broken table or hanging curtain rods, there was no job too
small for Frank. In fact, until the mid 1970’s, Frank spent most
of his evenings at GLEN OAKS VILLAGE doing handyman
work. If he was not painting or wallpapering, he built extra
closets or bookcases to help our apartments accommodate
growing families. Frank Stellato loved the people of GLEN
OAKS VILLAGE!!!
With his secure Maintenance job and the extra work he
picked up along the way, Frank was proud of the nice life he
provided for his wife and 3 children—all of whom graduated
from college. Besides his home in Mineola, in later years,
Frank, a devout nature lover, spent weekends at his Pocono
retreat, where he enjoyed tranquil life, fishing and quietly
watching the deer as they stopped to drink from the lake.
While you rarely heard Frank complain, he was not without physical challenges. Not only did he have 2 hip and 3
knee replacements, he had a triple bypass, was a cancer survivor and had carpal tunnel surgery on both hands. No
matter what
happened to him, Frank always returned to work as chipper as ever. Through all the years and jobs,
the only
thing Frank lost was the tip of one finger--which he bandaged himself
and completed the
day’s
work before seeking medical help.
LLATO
E
T
S
K
N
A
FR
Although many towered over Frank Stellato, few measured up to the life he led. Our
condolences to all of his family and friends. May he rest in peace.
36
REFERENCE TELEPHONE LIST
IMPORTANT GOVO TELEPHONE NUMBERS
FIRE DEPARTMENT
Engine Company 251
QUEENS LIBRARY BRANCHES
GLEN OAKS BRANCH
254-01 Union Turnpike
Glen Oaks, NY 11004
256-04 Union Turnpike
(718) 831-8636
(800) 347-3847
BELLEROSE BRANCH
NEW YORK CITY – AGENCIES
250-06 Hillside Avenue
Emergencies 911
Non-Emergencies 311
(718) 831-8644
SANITATION SERVICES
DEPT. OF SANITATION ACTION
105th POLICE PRECINCT
92-08 222nd Street
Queens Village, NY 11428
P.O. Box 156
Bowling Green Station
New York, NY 10274
(718) 776-9090
(212) 219-8090
GLEN OAKS VOLUNTEER
AMBULANCE CORPS.
ARNOLD KRAUSE MGMT. OFFICE
(718) 347-1637
70-33 260th Street
LONG ISLAND JEWISH MEDICAL
CENTER
MAINTENANCE SERVICES DEPT.
(718) 347-2337
70-41 260th Street
270-05 76th Avenue
New Hyde Park, NY 11040
(718) 343-8400
(516) 326-9810
GOVO SUPPLY OFFICE
74-15 255th Street
NORTH SHORE UNIVERSITY
MEDICAL CENTER
(718) 347-6660
300 Community Drive
Manhasset, NY 11030
GOVO SECURITY DEPARTMENT
74-15 74th 255th Street
(516) 562-0100
(718) 347-6660
QUEENS GENERAL HOSPITAL
CHASE BANK
82-68 164th Street
Jamaica, NY 11432
256-21 Union Turnpike
(516) 883-2350
(718) 962-2501
U.S. POST OFFICE
GLEN OAKS BRANCH
CAPITAL ONE BANK
(718) 347-3764
HSBC BANK
252-25 Union Turnpike
(718) 347-7800
256-29 Union Turnpike
257-15 Union Turnpike
FLORAL PARK BRANCH
(718) 343-2110
35 Tulip Avenue
(516) 616-5184
DIME SAVINGS BANK
253-15 Union Turnpike
www.glenoaksvillage.com
(718) 343-1698
37