CSR Event Program
Transcription
CSR Event Program
SUSTAINABILITY & RESPONSIBILITY IN TOURISM 9 – 13 March 2016 itb-berlin.com/csr COMPACT CSR EVENT PROGRAM Complete Convention Program on the reverse side Official Partner Country ITB Berlin 2016 Responsible Tourism Partner EXPERT KNOWLEDGE – included in your ITB Berlin Ticket GREETINGS GET INVOLVED. START TODAY. This year we are celebrating 50 years of ITB: everything started in 1966 with only 9 exhibitors! Today ITB Berlin is the leading global event of the tourism industry with 180 participating countries, more than 10.000 exhibitors and 160.000 visitors. Our ITB Berlin Convention has become one of the most important information platforms. As we are growing though, our responsibility is growing as well – we need to use our key position in the market to promote responsible tourism – if we don’t protect our planet, its nature and all its creatures, we will kill our means of existence. Tourism holds the opportunity to be a strong tool for poverty reduction, well-being and peace. I am happy to say that here at ITB, we continuously intensify our engagement and increasingly use our platform to facilitate dialogue and networking among all the manifold actors of the tourism supply chain to support this transformation process. One day, responsible thinking should as a matter of course be embedded in each and every seminar! If we look at the world these days, we cannot but feel worried: 300 million tons of plastic in our oceans, food waste, mass animal farming, viruses, war, human rights abuses, terror attacks, the European Schengen Agreement under threat, more than 60 million people on the move – but not for fun and recreation but involuntarily fleeing from their home countries leaving behind their livelihood – all these immensely sad factors influence tourism. We have to address these issues, we cannot look away. We have to find sustainable solutions and build bridges. Many of the topics we will address at this 50th edition of ITB will showcase important approaches and directions. We will look into the challenges that destinations meet who welcome refugees and will relate practical experiences, for example of integrating refugees at the workplace. It is the first ITB following the important adoption of the United Nations Sustainability Goals. The outcomes of COP21 Climate Change negotiations in Paris gives hope to all of us. We will consequently address the challenges of climate change with a keynote at the CSR Day of the ITB Convention and will also host a Tourism Watch discussion focusing on Agenda 2030 on Wednesday at the small stage in hall 4.1. Following a successful launch last year, National Geographic and ITB Berlin will once again be presenting the World Legacy Awards that honor world-beating sustainable tourism initiatives. This year, the Award Ceremony will take place at the ITB Convention Future Day on Wednesday! Five winners in five categories, all of them role models for ecologically and socially responsible action! The awardees will also be ready to answer to your questions during our CSR Day on Friday. Another motivating prize will be the first ’Celebrating Her’ Award of the Indian branch of the International Institute for Peace in Tourism (IIPT) which will honor the role of women in tourism. To name one more, the prestigious TO DO! Awards of the German Studienkreis, real pioneers of responsible tourism, will, for the first time, take place in a new location: Hall 19, Palais. GREETINGS One last word: Our lifestyle, what kind of mobility we chose, how we live, work, communicate, shop and travel and how much meat we eat influences the environment tremendously – we have the choice to help to disburden the environment and to act in a socially responsible manner. It’s our choice but we need to cooperate and to spread awareness in our industry; for our own good and for ecological, economic and social progress. Enjoy ITB Berlin! Yours truly CSR PROGRAM One of the trend topics at this year’s ITB is digitalization – let me remark, that we shouldn’t forget to also use these new technologies for social improvement, to advance projects of global importance and urgency rather than getting lost in a rather estranged reality. In parallel, there is also a movement back to authentic experiences, storytelling, simplifying, slowing down as a new luxury; topics which we will also address in various sessions, brought together here in this comprehensive program. Don’t miss to come and meet in person inspiring tourism practitioners at the 8th ITB – The Blue Yonder – Responsible Tourism Networking Event on ITB Friday evening in hall 4.1! Rika Jean-François Commissioner ITB Corporate Social Responsibility 2 3 CSR PROGRAM WEDNESDAY, 9 MARCH 2016 HALL 4.1B, SMALL STAGE 10.15 – 11.00 PRELUDE TO THE OPENING CEREMONY 10.15 – 11.00 ENERGIZING WITH YOGA FOR NEPAL Yoga for a cause: Child protection •Linda Veråsdal, Founder, Ethical Travel Portal; Norway •Nina Vukas, Lead Yoga Teacher, SuperSoul Yoga; Croatia 10.30 – 11.00 UNESCO GLOBAL GEOPARKS AND WORLD NATURAL HERITAGE SITES Safeguarding Earth’s geological heritage and sustaining local communities •Dr. Marie-Luise Frey, Managing Director, UNESCO World Natural Heritage Site Messel Pit; Germany •Dr. Jutta Weber, Geoscience, Public Relations and International Relations Manager, UNESCO Global Geopark Bergstrasse-Odenwald, Germany 11.00 – 12.00 OPENING CEREMONY 11th Pow-Wow for Tourism Professionals “Cherishing Earth’s water resources – The blue planet amidst water abundance and scarcity”: 11.00 – 11.15 MALDIVIAN CULTURAL PERFORMANCE MALDIVES – DISCOVER THE SUNNY SIDE OF LIFE 11.15 – 11.45 WELCOME ADDRESS The Pow-Wow for Tourism Professionals – Achievements in Review envisioning a sustainable future •Mariana McGill, Official Partner, ITB Berlin, Hall 4.1.b Adventure Travel - Responsible Tourism and the Pow-Wow for Tourism Professionals; Founder and Managing Director, Latin America World; Germany 11.45 – 12.00 INAUGURAL FILM The UNESCO’s World Heritage Marine Programme – A journey to three exceptional World Heritage Marine Sites Narrated by Gisele Bündchen, Brazilian Fashion Supermodel, Goodwill Ambassador, United Nations Environment Programme (UNEP); Kenya Film directed by Weverson Da Silva, Mémoire Films; France 12.00 – 12.30 1. KEYNOTE THE WADDEN SEA The Wadden Sea World Heritage – A place where heaven and earth share the same stage • Peter Südbeck, Administrative Director, Wadden Sea National Park in Lower Saxony; Germany WEDNESDAY, 9 MARCH 4 12.30 – 13.00 2. KEYNOTE UNESCO WORLD HERITAGE UNESCO World Heritage Sites – Irreplaceable treasures and the challenges of tourism •Peter DeBrine, Programme Specialist, UNESCO World Heritage and Sustainable Tourism; France 15.30 – 16.00 BLUE EMERALD RIVERS, LAKES AND THE ADRIATIC SEA Along the Via Dinarica Long Distance Trail and cultural corridor • Thierry Joubert, Member of the Managing Board, Adventure Travel Association of Bosnia and Herzegovina; Managing Partner, Green Visions; Bosnia and Herzegovina •Alex Crevar, Travel Writer, Public Relations and Marketing, Via Dinarica Alliance; United States of America 16.00 – 16.30 LAKE BAIKAL The pearl of legendary Trans-Siberian Railway Route • Thierry Joubert, Member of the Managing Board, Adventure Travel Association of Bosnia and Herzegovina; Managing Partner, Green Visions; Bosnia and Herzegovina •Alex Crevar, Travel Writer, Public Relations and Marketing, Via Dinarica Alliance; United States of America 16.30 – 17.00 COZUMEL ISLAND, MEXICO Cruise ship tourism and local development • Karola Tippmann, International Adviser of Sustainable Tourism, Municipality of Cozumel, Mexico; Consultant, Integrated Experts Programme (CIM), Deutsche Gesellschaft für internationale Zusammenarbeit (GIZ); Germany 17.00 – 17.30 CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL PROJECTS AT GILI LANKANFUSHI, MALDIVES What are we doing and what does the future hold? • Deborah Burn, Marine Biologist and Environmental Officer, Gili Lankanfushi; Maldives 17.30 – 18.30 WELCOME NETWORKING COCKTAIL RECEPTION Sponsored by Maldives, the Official Partner Country of ITB Berlin 2016 MALDIVES – Discover the sunny side of life Maldivian cultural performance Performers will display an energetic local cultural dance. The dances will provide a brief insight into the diverse types of cultural displays like “Maafathi”, “Kurufali” and “Bandiya Jehun”. • Hon. Moosa Zameer, Minister, Ministry of Tourism; Maldives Boduberu – Enchanting Maldivian songs, dances and drums’ beats HALL 4.1B, BIG STAGE 12.00 – 13.00 MALDIVES – CHALLENGES AND OPPORTUNITIES OF AN ISLAND DESTINATION Presenting the geographic challenges of these small islands, developing tourism, managing beaches, adaptation measures on climate change impacts. The challenges include transport, access to tourist facilities, infrastructure development and adaptation to climate change. Beach, one of the prime factors that attract visitors to the destination is impacted from seasonal weather and climate change. The low-lying islands are vulnerable to beach erosion. Managing the beach and shorelines of small coral islands to balance the environmental, finance and aesthetics requires a mix of hard and soft engineering solutions. 13.00 – 13.30 MALDIVES – A SUSTAINABLE MARINE TOURISM DESTINATION Video “Maldives – A Sustainable Marine Tourism Destination” • Moosa Zameer Hassan, Deputy Director General, Ministry of Tourism; Maldives • Moosa Zameer Hassan, Deputy Director General of Ministry of Tourism, Maldives 13.30 – 14.00 THE PAMIR MOUNTAINS AMIDST WATER ABUNDANCE AND SCARCITY A closer look at Pamir Mountain Societies’ ways to meet challenges and chances created by glaciers, rivers, lakes and hot springs. • Qobiljon (Kobil) Shokirov, Research Fellow, Mountain Societies Research Institute (MSRI), University of Central Asia (UCA); Kyrgyzstan •Matthias Poeschel, Advisor for Tourism and Sustainable Development, Mountain Societies Development Support Programme (MSDSP) – A project of the Aga Khan Foundation; Tajikistan; Consultant, Deutsche Gesellschaft für internationale Zusammenarbeit (GIZ); Germany 13.20 – 13.55 6. ITB LEISURE-TREND-FORUM 2016 – HEALTH & HOSPITALITY HOW SUSTAINABLE IS SUSTAINABILITY IN THE HOTEL INDUSTRY? CERTIFICATIONS, GREEN SIGNS, SUSTAINABLE PROGRAMS FOR HOTELS – IS THAT THE FUTURE? Moderated by • Prof. Dr. Carolin Steinhauser, SRH Berlin, Campus Dresden, Germany 14.00 – 14.30 WATER FOOTPRINTS Resource-efficient water management in Hotels • Swantje Lehners, Managing Director, Projects and Cooperations, Futouris e.V.; Germany • Friederike Grupp, Sustainability Manager, Thomas Cook; Germany 14.30 – 15.00 WATER ACCESS IN INDIGENOUS COMMUNITIES IN CHILE AND KENYA Issues, challenges and benefits in community-based tourism • Nelson Ole Reiyia, Founder and Director, Oldarpoi Mara Camp / I See Maasai Development Initiative (ISMDI); Kenya • Marcelo Alejandro Muñoz Alvarez, Chief Executive Officer and Co-founder, Evoluzion Travel; Chile 15.00 – 15.30 WATER CONSERVATION AND NOMADIC TRIBES Ancient relations to modern movements • Zanjan Fromer, Founder and Managing Director, GER to GER; United States of America • Bayarsuren Yalat, Co-founder, GER to GER; Mongolia A video on water management & best practices in resort islands will be shown. Panel guests: • Suzann Heinemann, CEO GreenLine Hotels GmbH, Germany • Susanne Kiefer, Director Nature Resort Schindelbruch, Südharz (First carbon-neutral Hotel in Central Germany), Germany • Eike Alexander Kraft, ACCOR Hotels Group Vice President Corporate Communications & Social Responsiblity Central Europe • MBA Sandra Rochnowski, CEO Infracert GmbH, Germany Institute for Sustainable Development in the Hotel Industry, Germany • Marco Voigt, Founder of GreenTec Awards/GreenWindow, Germany 14.15 – 14.50 LEISURE & LIFESTYLE GIGANTISM & “GIGANTTOURISM” IN THE LEISURE INDUSTRY: IS AFRICA ONE OF THE FUTURE MARCETS FOR LARGE PROJECTS AND DEVELOPMENTS? WHAT ARE THE OPPORTUNITIES FOR THE LEISURE AND TOURISM MARKET? WHAT IS IMPORTANT IN THE DEVELOPMENT TO BE CONSIDERED? WEDNESDAY, 9 MARCH 5 CSR PROGRAM WEDNESDAY, 9 MARCH 2016 Panel guests: •Manuel Bollmann, Programme Development Manager Fair Trade Tourism (FTT), South Africa • Dr. Dirk Glaesser, Director Sustainable Development of Tourism World Tourism Organization (UNWTO), Spain • Jean-Paul Haenen, CEO KWAN Leisure, Netherlands • Dr. rer. nat. Heinrich Heinrichs, CEO africrops! GmbH, Germany • Simone Jacke, Director Strandloper Ocean Boutique Hotel, South Africa 15.00 – 16.00 DIVERSIFYING ALBANIA’S TOURISM INDUSTRY – EXAMPLES OF GERMAN DEVELOPMENT COOPERATION IN THE CONTEXT OF CURRENT MIGRATION MOVEMENTS Panel discussion on the contribution of the German development cooperation to the Albanian tourism development, the potential of tourism diversification for the national economic development and whether migration intentions can be influenced by it. Introductory presentation: • Hans Jürgen Cassens, Country Director Albania, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) Panel guests: • Arben Ahmetaj, Minister of Economic Development, Tourism, Trade and Entrepreneurship •N.N., Ministry for Economic Cooperation and Development (BMZ) •Hans Jürgen Cassens, Country Director Albania, Deutschen Gesellschaft für Internationale Zusammenarbeit (GIZ) •Manfred Lorenz, Managing Director, Deutscher Alpenverein (DAV) Summit Club (tbc) 16.00 – 17.00 AGENDA 2030 FOR TOURISM – THE SUSTAINABLE DEVELOPMENT GOALS The adoption of the Agenda 2030 with its 17 sustainable development goals by the international community is a milestone and will stimulate action to shift the world onto a sustainable and resilient path. What does this mean for the tourism sector? How can the transformation be achieved? Moderated by: Conny Czymoch, Moderator Panel guests: •Márcio Favilla Lucca de Paula, Executive Director for Operational Programmes and Institutional Relations, World Tourism Organization UNWTO •Eke Eijgelaar, Researcher, NHTV Centre for Sustainable Tourism & Transport •Sumesh Mangalasseri, Director, Kabani – The other direction •Dr. Stefanie Pfahl, Head of Division Associations, Sports and Tourism, Federal Ministry for the Environment •Antje Monshausen, Policy Advisor Tourism and Development, Tourism Watch / Bread for the World •Petra Thomas, Managing Director, Travel Association Forum Anders Reisen Dr. Ingolf Dietrich, Director 2030 Agenda for Sustainable Development/SDGs, Federal Ministry for Economic Cooperation and Development 17.00 – 18.00 TOURCERT: IT GOES FAIRWARD – AWARD CEREMONY TourCert, an NGO for CSR certifications in tourism will solemnly hand over the official “TourCert-Seal“ to tour operators and a destination. There will also be an award ceremony for the “FAIRWÄRTS Competition of Ideas for Sustainability and Responsibility in Tourism”, which is supported by the German Federal Ministry for Economic Cooperation and Development. Introductory presentation: Marco Giraldo & Dr. Peter Zimmer, TourCert Managing Partner WEDNESDAY, 9 MARCH Keynote: •Rika Jean-Francois, Commissioner CSR, ITB Berlin 6 Certificate awarding ceremony for destinations by •Fred-Jürgen Stradinger, representative of Ministry of Rural Affairs and Consumer Protection for tour operators and TourCert Check Award •TourCert Team followed by a get-together with buffet HALL 4.1, ROOM REGENSBURG 15.30 – 16.15 ITB WORKSHOPS DAY 1 Panel guests: • Manuel Bollmann, Sustainable Tourism Certification Alliance Africa •Jan Hulvershorn, Gebeco / Futouris, KAZA representative •Diana Körner, Consultant, mascontour •Simone Micheletti, Nkasa Lupala Lodge, Namibia •James Wilson, Chobe Game Lodge, Botswana •Dr. Morris Zororai Mtsambiwa, CEO, Kavango Zambezi Transfrontier Conservation Area KAZA TFCA DEVELOPMENT COOPERATION IN PRACTICE: SUSTAINABLE TOURISM OFFERS IN THE KAVANGO-ZAMBEZI TRANSFRONTIER CONSERVATION AREA (KAZA TFCA) – IN COOPERATION WITH FUTOURIS In a joint project, international tour operators, local tourism businesses, regional certification organisations as well as conservation and development organisations have agreed on a joint standard for sustainable lodges in the KAZA area. This panel presents the status quo of the KAZA region and provides valuable experiences for other tourism projects in developing countries. Moderated by: Prof. Dr. Wolfgang Strasdas, Centre for Sustainable Tourism, Eberswalde University of Sustainable Development HALL 6.1, eTRAVEL LAB 12.00 – 12.30 STORY & SOCIAL: COMMUNICATING EXPERIENCE AND AUTHENTICITY IN THE DIGITAL WORLD 1. How to leverage digital storytelling to better position and differentiate your brand. 2. How to resonate with and market effectively to demanding future-leaning demographics. 3. How to leverage media, bloggers and brand evangelists as real-world storytelling agents. •Audrey Scott & Daniel Noll, Co-Founders, Uncornered Market 14.00 – 14.30 POWER OF “OPEN STREET MAPPING”: FROM DISASTER MANAGEMENT TO DESTINATION PLANNING The earthquake in Nepal saw one of the largest amounts of online activism and remote mapping using Open Street Map. India-based volunteers based in Pondicherry, Calicut and Bangalore joined volunteers from different parts of the world, from Montreal to Kathmandu. The reports and maps generated by this online collective were later used by relief agencies to reach locations in need and help the people there. The lessons learned from this experience are now being implemented in destinations like Kozhikode, where district administration is working on ground-breaking, bottom-up destination development through crowd-sourcing and the use of many tools, including Open Street Map. • Gopinath Parayil, Founder and Chief Executive, The Blue Yonder HALL 6.1, eTRAVEL STAGE 13.30 – 14.00 THE BIG CITY CHALLENGE: WHEN DESTINATIONS BECOME PART OF THE ADVENTURE In my travels as ‘The Social Traveler’ people shape the adventure as it happens. In 2015 cities became part of the adventure – they put me to the test during ‘The Big City Challenge’. This resulted in an innovative and interactive campaign on social media with significant reach, press coverage and a huge return on investment. This year the story continues. • Bjorn Troch, Founder, The Social Traveler HALL 7.1A, AUDITORIUM NEW YORK 1 11.55 – 13.00 ITB DESTINATION DAY 1 ”INTERJECTIONS” – POWERED BY THE INSTITUTE FOR TOURISM & DEVELOPMENT: OLD EUROPE, NEW BORDERS? COMING AND GOING, TRAVELING AND STAYING AT HOME: TOURISM AND REFUGEES The impact of the refugee crisis. New borders, a new kind of “togetherness”, a new flood of tourists? Introduction: Prof. Dr. Dietmar Herz, Chairman of the Board, Institute for Tourism and Development Moderated by: Andreas Stopp, Journalist, Deutschlandfunk Panel guests: • Fr. Frido Pflüger, Director, Jesuit Refugee Service Germany • Jasmine Taylor, CEO, JT Touristik and Founder of the refugee support initiative SIS (Strong Independent Sisters) • Düzen Tekkal, TV-Host, Author, Editor and War Correspondent WEDNESDAY, 9 MARCH Moderated by • Prof. Dr. Heike Bähre, Professor of Business Administration/Hotel and Tourism Management Hochschule für Wirtschaft, Technik und Kultur (HWTK) University of Applied Sciences, Germany 7 CSR PROGRAM WEDNESDAY, 9 MARCH 2016 Panel guests: • Dr. Taleb Rifai, Secretary General, UNWTO •Till Girke, Cinematographer, Berlin Film Academy •Mario Hardy, CEO, PATA •Max Kerkhoff, Film Maker & Director •Pascal Khoo Thwe, Sustainability Adviser, Expeditions Myanmar Travel and ITC National Consultant, Author of the book “The green Ghost” •Willem Niemeijer, Founder & CEO, Khiri Group & Travel & Reach •Phyoe Wai Yar Zar, President, Myanmar Marketing Committee and Secretary of Myanmar Tourism Federation 16.30 – 17.30 TRAVEL FOR ONE WORLD – SUSTAINABLE TOURISM FACTOR FOR SUCCESS IN DEVELOPING AND EMERGING COUNTRIES IN COOPERATION WITH FUTOURIS How can tourism in developing and emerging countries be successfully and sustainably designed? Which elements are the responsibility of policy-makers, and which belong to the travel industry? Decision makers from the German tourism industry and governmental development cooperations discuss opportunities, challenges and best practice examples Introductory presentation: Dr. Gerd Müller, Federal Minister, Ministry for Economic Cooperation and Development Moderated by: Hasso von Düring, CEO, Lufthansa City Center Reisebüropartner GmbH, Chairman, Futouris Panel guests: • Dr. Christian Baumgartner, Managing Director, response & ability gmbh, Member of the Scientific Advisory Committee, Futouris response & ability gmbh, Member of the Scientific Advisory Committee, Futouris • Stefanie Berk, CEO, Thomas Cook Touristik GmbH • Thomas Ellerbeck, Member of the Group Executive Committee and Group Director Corporate & External Affairs, TUI Group •Norbert Fiebig, President, German Travel Association (DRV), Patron, Futouris •Dr. Michael Frenzel, Chairman, World Travel & Tourism Council, President, Federal Association of German Tourism Industry e.V. (BTW) •Heinz Fuchs, Head of Economy and Environment, Bread for the World •Sören Hartmann, CEO, DER Touristik HALL 4.1A, BIG STAGE HALL 7.1B, 4.1A, AUDITORIUM BIG STAGE LONDON 15.15 – 16.10 ITB FUTURE DAY PRESENTATION OF THE WORLD LEGACY AWARDS FROM NATIONAL GEOGRAPHIC AND ITB BERLIN On the occasion of ITB 2016, National Geographic will present the second World Legacy Awards in an inspiring ceremony. The audience can look forward to the finalists and prize-winners, showcasing exemplary travel companies, destinations and organizations, which are driving the sustainable tourism transformation of the global travel industry. Moderated by: Costas Christ, Chairman, National Geographic World Legacy Awards, Editor National Geographic Traveler WEDNESDAY, 9 MARCH 15.15 – 15.25 Welcome Remarks • Hon. Tshekedi Khama, Minister of Environment, Wildlife and Tourism, Botswana 15.25 – 16.10 Presentation of Finalists and Prize-Winners in all Prize Categories: The five prize categories are • “Earth Changers” – pioneers in the implementation environmentally-friendly business practices; • “Sense of Place” – excellence in the promotion of cultural authenticity; • “Conserving the Natural World” – exemplary conservation of nature; • “Engaging Communities” – economic and social achievements which strengthen local communities; and •“Destination Leadership” – protecting natural and cultural heritage as well as providing information and training to travelers regarding best practices from sustainable tourism. HALL 4.1A, BIG STAGE HALL 4.1A, 11.1, STAGE HALL BIG STAGE 13.45 – 14.30 ITB YOUNG PROFESSIONALS DAY – All Sessions will be held in German only PRODUCT DEVELOPMENT FOR EUROPEAN TOUR OPERATORS VIA INTERNATIONAL STUDENT EXCHANGE – THE EXAMPLE OF PALESTINE Study on the promotion of the tourism destination Palestine conducted by an international team of students from universities in Eberswalde and Bethlehem. Results will provide European tour operators with valuable insights into tourism products. Introduction: Prof. Dr. Claudia Brözel, Eberswalde University for Sustainable Development, University of Applied Sciences Speakers: • Margarethe Meißner, Stefanie Grothe, David Riedel, Stephanie Hennig, Sarah Twardella, Students, Eberswalde University for Sustainable Development ∙ University of Applied Sciences Moderated by: Klaus Betz, Journalist and longtime expert on the destination of Palestine Panel guests: • Prof. Dr. Claudia Brözel, Eberswalde University for Sustainable Development ∙ University of Applied Sciences • Dr. Khouloud Daibes, Ambassador of the Palestinian mission in Germany, previous Minister of Tourism of the Palestinian territories • Annette Heger, Head of Middle East / Biblical Travel • Rev. Dr. Mitri Raheb, President, Diyar Consortium 17.15 – 18.00 PRESENTATION OF THE ITB SCIENCE AWARD FROM DGT The German Society of Tourism Research (DGT) and ITB Berlin present awards for excellent dissertations: The best dissertation, the best paper by a young professional, the best paper about sustainability in tourism, the best paper on etourism. Moderated by: Prof. Dr. Anita Zehrer, Vice-President and Board of Directors, Deutsche Gesellschaft für Tourismuswissenschaft DGT, MCI Innsbruck HALL 4.1A, BIG STAGE GROSSER ROOM HONGKONG HALL 4.1A,STERN, BIG STAGE 11.00 – 12.00 PANEL DISCUSSION: SUCCESS OF COUCH TOURISM. IS EVERYONE NOW BECOMING A HOTELIER? organized by students of the SRH Hotel-Academy Dresden in corporation with GreenLine Hotels Exchange of opinions about the serious competition between the traditional hotel industry and the rising sharing economy, s.a. Airbnb, Wimdu and 9flats will be debated by • Roman Bach, CEO of Sharing Portal 9flats • David Etmean, CEO and Owner of Novum Group Holding • Peter Hense, lawyer of Spirit Legal • Thomas Lengfelder, GM of DEHOGA Berlin • Zeev Rosenberg, Director of Hotel i31 Berlin •Robert Wissmath, GM of Dicon Consulting Company HALL 4.1A, BIG STAGE LINDAU 3, MEETING BRIDGE A (FAIRGROUND) HALL 4.1A, BIG STAGE 11.00 – 12.00 PRESS CONFERENCE: MONTENEGRO – WILD BEAUTY ON THE ADRIATIC The Montenegrin hinterland offers many hidden treasures: No less than five National Parks are preserving the country’s natural inheritance. They are becoming accessible now for those visitors interested in experiencing an unspoiled nature. HALL 4.1A, BIG STAGE A4, LEVEL CITYCUBE HALL 4.1A,1,BIG STAGE BERLIN 14.30 – 16.00 PRESS CONFERENCE: HOLIDAY AND TRAVEL RESEARCH COUNCIL, REGISTERED NON-PROFIT ORGANIZATION The Forschungsgemeinschaft Urlaub und Reisen e.V. (FUR) will present the first results of “Reiseanalyse 2016”, latest figures and developments on the German travel market. • Guido Wiegand, FUR • Rolf Schrader, FUR • Martin Lohmann, FUR WEDNESDAY, 9 MARCH 13.15 – 14.15 AUTHENTICITY AND SUSTAINABILITY IN TOURISM IN BOOMING ASIAN REGIONS: THE BEST PRACTICE EXAMPLE OF KAYAH STATE, MYANMAR PATA’s latest forecast data on the development of tourism in the Asia-Pacific region. The Myanmar model of sustainable tourism, which has received attention worldwide, has incorporated experiences from other Asian regions in order to combine sustainability with touristic growth. Moderated by: • James Howe, Senior Adviser International Marketing and Branding, International Trade Centre (ITC) • Dr. Nicole Häusler, Consultant for Sustainable Tourism, Myan 8 9 CSR PROGRAM WEDNESDAY, 9 MARCH 2016 M5, LEVEL 3, CITYCUBE BERLIN 15.00 – 16.30 PRESS CONFERENCE: PALESTINE – NEW STORIES TO TELL Palestine’s touristic, historical, and holy places have always been and are an inseparable spiritual, cultural, and historical unit of the Holy Land. The press conference will cast a spot on new projects, as there is the opening of the Palestinian Museum in Birzeit and the establishment of “Slow Food Palestine”, with culinary trails, beer and wine tasting as well as new walking routes and ideas for nature and active travel. It will also give an outlook on the strategy and current projects of international development cooperation. There will also be a briefing on security and the current political situation in the Middle East and its impact on the Palestinian tourism. • H.E. Tourism Minister Rula Maayah, Palestine • H.E. Ambassador Dr. Khouloud Daibes, Palestine • Hani Abu Dayyeh, President NET Tours, member of the Board of Trustees of Bethlehem University, member of the Board of Directors Bethlehem Development Foundation • Mazen Karam, Managing Director/CEO Bethlehem Development Foundation, specialist sustainable urban development Old City of Bethlehem; sustainable, community-based tourism • Rev. Dr. Mitri Raheb, President Dar al-Kalima University College of Arts and Culture, Bethlehem, recipient of several international awards including ToDo! Award (ITB 1996), Aachener Friedenspreis (2008), German Media Award (2012), Olof Palme Prize (2015, together with Gideon Levy) • Sebastian D. Plötzgen, Lecturer theology and Palestinian Tour Guiding, Cultural Heritage Department, Dar al-Kalima University College of Arts and Culture, Bethlehem THURSDAY, 10 MARCH 2016 12.00 – 13.00 HOW TO START HUMAN RIGHTS DUE DILIGENCE IN PRACTICE – IMPACT ASSESSMENTS AS A COMPONENT IN HUMAN RIGHTS STRATEGIES Moderated by: Antje Monshausen, Head, Tourism Watch; Germany • Beth Verhey, Senior Advisor on Corporate Social Responsibility, UNICEF •Dr. Nicole Häusler, Advisor on Responsible Tourism, Myanmar •Sibylle Baumgartner, Head of Corporate Responsibility, Kuoni Travel Management Ltd. •Michelle Naggar, Vice President, Social Responsibility, Starwood Hotels & Resorts Worldwide •Gerben Hardeman, Sustainable Tourism Manager, ANVR-Dutch Travel Association followed by Signing Ceremony and Stakeholder Talk with new association members of the Roundtable Human Rights in Tourism. Special guests: •Norbert Fiebig, President, German Travel Association (DRV) • Gerben Hardemann, Sustainable Tourism Manager ANVR 13.00 – 13.30 PANEL DISCUSSION AND PRESENTATIONS – CYCLING FOR ALL WITH EUROVELO, THE EUROPEAN CYCLE ROUTE NETWORK Discover Europe by bike! Moderated by: Ed Lancaster, Policy Officer, Cycling Tourism and Regional Policy, European Cyclists’ Federation; Belgium • Jesus Freire, Project Officer, European Cycle Route Network; Belgium •Raitis Sijats, Chairman of the Board, Vidzeme Tourism Association; Latvia •Jeanete Dornbusch, Manager, Romantische-Rhein Tourism Gmbh; Germany 13.30 – 14.00 E-TOURISM AND SUSTAINABLE DEVELOPMENT Why removing the middle-man is destinations’ best ally for sustainable development? • Eric La Bonnardière, Chief Executive Officer and Co-founder, Evaneos; France HALL 4.1B, SMALL STAGE 10.00 – 10.30 KAYAH STATE, MYANMAR An emerging community tourism destination WEDNESDAY, 9 MARCH / THURSDAY, 10 MARCH • Naut Kusters, Director, European Centre for Eco and Agro Tourism (ECEAT); The Netherlands •Pascal Khoo Thwe, Author and Consultant, International Trade Centre (ITC); Myanmar •Peter Richards, Consultant, International Trade Centre; Thailand 10.30 – 11.00 PANEL DISCUSSION: FOOD WASTE AND TOURISM Taste it, don’t waste it Moderated by: Rika Jean-François, Corporate Social Responsibility Commissioner, ITB Berlin; Germany • Swantje Lehners, Managing Director, Projects and Cooperations, Futouris e.V.; Germany •Torsten K. Schulze, Corporate Responsibility Commissioner, Hotel Steinberger; Germany •Anne-Catrin Hummel, Senior Advisor Agricultural and Nutrition Policy; Deutsche Welthungerhilfe e.V.; Germany 10 Get-together Welthungerhilfe stand no. 226 11.00 – 11.30 THE GLOBAL ECOTOURISM NETWORK Back to the future! • Glenn Jampol, Chairman, Global Ecotourism Network (GEN); Costa Rica ITB Berlin joins GEN! Towards the end of this presentation, ITB Berlin, represented by Rika Jean-François, ITB Commissioner Corporate Social Responsibility, will officially sign up as an organization member on GEN. Logo ’The code’ 11.30 – 12.00 PEEK PREVIEW Global Study on the sexual exploitation of children in travel and tourism Greetings: Rika Jean-François, Corporate Social Responsibility, Commissioner, ITB Berlin; Germany • Dorine van der Keur, Director, Global Study Sexual Exploitation of Children in Travel and Tourism, ECPAT; Germany •Dr. Najat Maalla M’jid, Chair, High-level Global Task Force to End Sexual Exploitation of Children in Travel and Tourism; Morocco Color: – Pantone 396 U/Black – CMYK: 20 C/1.5 M/97.5 Y/0 K (green) Black & white: – Black 14.00 – 15.00 PANEL DISCUSSION: TIME TO ACT! The Paris Agreement on the reduction of climate change – implications for the tourism industry? Moderated by: Fritz Lietsch, Chief Editor Altop Publishing House and forum-csr.net; Germany • Wybcke Meier, Chief Executive Officer, TUI Cruises GmbH; Germany •Peter-Mario Kubsch, Chief Executive Officer, Studiosus Reisen München; Germany •Franzjosef Schafhausen, Deputy Director General, Environment and Energy, Federal Ministry for the Environment, Nature Conservation, Construction and Nuclear Safety (BMUB); Germany •Stefan Baumeister, Managing Director, myclimate; Germany The myclimate Awards The prizes will be awarded to European myclimate partners in four categories for outstanding commitment in climate protection. Get-together myclimate stand No. 211 with drinks from its partner BIONADE 15.00 – 15.30 CASE OF SLOVENIA GREEN How to develop sustainable tourism on a national level • Maja Pak, Acting Director, Slovenian Tourist Board (STB); Slovenia •Jana Apih, Managing Director, Factory for Sustainable Tourism, GoodPlace; Slovenia 15.30 – 16.00 ADVENTUROUS SENIORSARE DRIVING THE TRAVEL TREND What does this population aging phenomenon meanfor the tourism industry and for responsible tourism practitioners? •Dr. Auliana Poon, Managing Director, Tourism Intelligence International; Trinidad 16.00 – 16.30 HIKING AND PROTECTION OF THE ENVIRONMENT IN THE ARCTIC Initiatives to preserve Greenland’s most important trails 16.00 – 16.15 THE SPIRITUAL SIGNIFICANCE OF CLIMATE CHANGE Melting the ice in the heart of man •Angaangaq Angakkorsuaq, Chief Executive Officer, Shaman and Storyteller, IceWisdom International; Greenland 16.00 – 16.30 WHEN HIKING BECOMES AN ECOLOGICAL ISSUE A problem of the “Arctic Circle Trail” in West-Greenland and blueprint for its solution •Dr. Friede Weiße, Chairman, Polar-Routen e.V. – Förderverein für Wandern und Naturschutz in Grönland; Germany THURSDAY, 10 MARCH 11 CSR PROGRAM THURSDAY, 10 MARCH 2016 16.30 – 17.00 SAFEGUARDING WATERWAYS THROUGH SUSTAINABLE TOURISM AND AGRICULTURE PRACTICES Field lessons learned from the Rainforest Alliance • Ronald Sanabria, Head, Sustainable Tourism, Rainforest Alliance; Costa Rica 16.15 – 17.45 17.00 – 17.30 3RD ANNUAL SHORT FILM SHOWCASE Celebrating Responsible Tourism Moderated by: • Marion Hammerl, President, Global Nature Fund • Rob Holmes, Founder and Chief Storyteller, GLP Films; United States of America 17.30 – 18.30 THE GREEN DESTINATIONS 2016 GLOBAL TOP 100 Showcasing the sustainable tourism offer Moderated by: Valère Tjolle, Editor, Sustainable Tourism, TravelMole.com, United Kingdom • Albert Salman, Founder and Managing Director, Green Destinations; The Netherlands Panel guests: •Manuel Bollmann, Program Development Manager, Fair Trade Tourism •Thabo Dithebe, CEO, Botswana Tourism Organisation •Pippa Hankinson, Producer, Blood Lions •Reinhart Mecklenburg, Owner, Afrosales •Dr. Simon Morgan, Director, Wildlife ACT • Nigel Vere Nicoll, CEO, ATTA HALL 4.1A, BIG STAGE 10.15 – 11.30 IMAGINE “HELPING AFRICA“: WHO ASSURES THE QUALITY IN THE VOLUNTEERING SECTOR? HOW DOES IT IMPACT ON THE IMAGE AND BRANDS OF THE CONTINENT? The panel discussion looks at the pros and cons of this growing segment in youth tourism. 11.00 – 11.45 PRESS CONFERENCE: MYANMAR, KAYAH STATE: AN EMERGING COMMUNITY TOURISM DESTINATION THURSDAY, 10 MARCH 13.00 – 13.45 BEING ACTIVE TOGETHER IS FUN! News from Gebeco and Hauser The panel will be in English and German, a simultaneous translation into English will be provided. HALL 4.1 YIG-LOUNGE, BOOTH 102 16.00 – 16.45 PRESS CONFERENCE: COSTA RICA Costa Rica is a pioneer of sustainability and had created the Certification for Sustainable Tourism (CST) already in 1996. It has ever since implemented environmental, social and economic elements in its tourism policy. Costa Rica owns 5% of the world’s biodiversity and has 26% protected areas (National Parks, Wildlife Areas and Bio Reserves) and has set a goal for carbon neutrality by 2021. • Alejandro Castro Alfaro, Chief Marketing Director Instituto Costarricense de Turismo (ICT) •Ireth Rodriguez Villalobos, Chief of Promotion Department ICT HALL 6.1 eTRAVEL LAB 12.30 – 13.00 THE SEVEN LEVERAGE POINTS OF TOURISM TODAY: SOCIAL SHARING, CHALLENGES AND OPPORTUNITIES FOR THE TOURISM SECTOR Mobility, sharing, content, viral potential, curation, and multidevice sector. These are the keys for understanding the new scenario we are experiencing. Technology creates many opportunities for dialogue. At minube, we believe in a responsible and sustainable tourism industry. With #minubeschool we want to reflect with you and promote this vision. Innovation and collaborative learning ate essential to achieve this goal. 10.30 – 11.15 PRESS CONFERENCE: WITH THE TO DO! AWARD WINNERS TO DO! Award Ceremonies will take place at 16:00h in Hall19 / Palais!) • Jorge Cuneo Fokkelman, CCO, minube.com HALL 4.1, ROOM REGENSBURG 13.30 – 14.30 ITB WORKSHOPS DAY 2 15.00 – 15.30 DIGITAL STORYTELLING – NEW STRATEGIES IN CONTENT MARKETING Discover how storytelling can be used in videos, photos, and blogs across social channels and the web. Rob Holmes will include case studies of digital marketing campaigns with leading sustainable destination brands and media partners. • Rob Holmes, Founder and Chief Strategist, GLP Films RENEWABLE ENERGY SUPPLY – ECOLOGICAL AND EFFICIENT SOLUTIONS FOR DESTINATIONS AND THE HOTEL INDUSTRY The combination of conventional power generation with renewable energies is the way to go. Using projects from the Maldives, Thailand, Namibia, and the Caribbean it will be shown how this technological concept works and which economic returns can be achieved. The participants are invited to bring their energy consumption details to let them be analyzed. Speaker: • Benedikt Böhm, Member of the Executive Board & Sales Director, DHYBRID Power Systems 14.45 – 16.05 SCREENING: BLOOD LIONS DOCUMENTARY •Pippa Hankinson, Producer, Blood Lions HALL 6.1 eTRAVEL STAGE HALL 7.1A, AUDITORIUM NEW YORK 1 13.00 – 13.45 ITB DESTINATION DAY 2 MALDIVES FORUM: TOURISM – THE DRIVING FORCE FOR ENVIRONMENTAL SUSTAINABILITY How can small island states, like the Maldives, bring a positive change to the environment such as establishing protected areas and species as well as improving the standards of communities? Best practices in the Maldives tourism sector will be presented and the climate challenge and program of adaptation works undertaken in the Maldives will be discussed. THURSDAY, 10 MARCH Moderated by: Dr. Jörn Fischer, Publisher, Voluntaris – Journal for Volunteering Panel guests: • Hon. Tshekedi Khama II, Minister of Environment, Wildlife and Tourism, Botswana (tbc) • Manuel Bollmann, Programme Development Manager, Fair Trade Tourism/ GIZ CIM • Pippa Hankinson, Film Producer, “Blood Lions” • Dr. Simon Morgan, Director, Wildlife Act • Antje Monshausen, Head, Bread for the World – Tourism Watch • Michal Alter, Founder and CEO, Visit.org 12 HALL 5.3 PRESS CONFERENCE ROOM 1 Welcome and Opening Remarks: Hon. Tshekedi Khama II, Minister of Environment, Wildlife and Tourism, Botswana (tbc) Keynote: Pippa Hankinson, Film Producer, “Blood Lions” WORKSHOP: “PREDATOR INTERACTION AND VOLUNTOURISM: DO THESE INTERACTIONS SUPPORT ETHICAL AND SUSTAINABLE TOURISM?” Should the international travel trade be supporting these projects? How can operators identify ethical predator sanctuaries and volunteer projects? How are lion interactions linked to canned hunting? Moderated by: Blanka Weber, Author and Journalist 13 CSR PROGRAM THURSDAY, 10 MARCH 2016 Panel guests: •Hon. Moosa Zameer, Minister of Tourism, Maldives •Hussain Afeef, Vice Chairman, Maldives Association of Tourism Industry (MATI) • Abdulla Giyas, President, Maldives Association of Travel Agents & Tour Operators (MATATO) • Moosa Zameer Hassan, Deputy Director General, Ministry of Tourism, Maldives •Ahmed Zubair Adam, Executive Board Member, Live-aboard Association of Maldives (LAM) AFRICA FORUM – COMMUNITY BASED TOURISM: FACTORS FOR SUCCESS AND BEST PRACTICE EXAMPLES FROM BOTSWANA AND OTHER COUNTRIES Community Based Tourism (CBT) is practiced in Botswana and other African, Asian and American countries. These countries are often faced with problems. What can we learn from best practice examples in Botswana and other countries? What should a multi-stakeholder approach look like in order for CBT to be successful? Moderated by: Bärbel Schäfer, TV-Host Panel guests: • Najib Balala, Cabinet Secretary for Tourism, Government of Kenya • Alejandro Castro, Marketing Manager & Deputy General Manager, Costa Rican Tourism Institute • Thabo Dithebe, CEO, Botswana Tourism Organisation • Elcia Grandcourt, Programme Director, Regional Programme for Africa, World Tourism Organization (UNWTO) • Judy Kepher-Gona, Founder & Director, Sustainable Travel and Tourism Agenda STTA • Beks Ndlovu, Professional Guide & CEO, African Bush Camps Group 15.15 – 16.00 LATIN AMERICA FORUM – IN CO-OPERATION WITH ARGE LATEINAMERIKA – IS LATIN AMERICA SAFE? How much can Latin America benefit from its politically stable and neutral position in conjunction with the latest terror attacks and is it perceived to be a safe travel destination? ESCAPE, MIGRATION AND TOURISM - IN COOPERATION WITH DGT AND AIEST The wave of refugees in Europe is creating big problems for tourism destinations. What is the significance of encounters between tourists and refugees on holiday islands, beaches or city centers? International research results shed light on this truly hot topic of the international tourism industry. Keynote: Prof. Dr. Harald Pechlaner, President, AIEST, Professor for Tourism, Catholic University of Eichstätt-Ingolstadt Moderated by: Verena Papke, Moderator and Expert of Regional Strategy Development and Tourism Panel guests: • George Drakopoulos, President & CEO, tourism generis, Special Adviser to the Secretary General of the United Nations World Tourism Organization (UNWTO) • Dr. Dirk Glaesser, Director Sustainable Development Programme, UNWTO • Prof. Dr. Harald Pechlaner, President, AIEST, Professor for Tourism, Catholic University of Eichstätt-Ingolstadt • Prof. Dr. Jürgen Schmude, President, DGT e.V., Professor for Economic Geography and Tourism Research, Ludwig-Maximilians--University Munich THURSDAY, 10 MARCH 14 HALL 7.1C, AUDITORIUM PARIS 1 16.45 – 17.45 ITB BUSINESS TRAVEL CORPORATE DAY MEASURING THE PERFORMANCE OF BUSINESS TRAVEL Business trips are indispensable in the corporate world. But what exactly is their contribution to a company’s performance? Is it possible to identify the volume of revenue generated by a trip? Could travel management and controlling even be supplied with innovative indicators? And how does this tie in with sustainability requirements? Preliminary research in cooperation with renowned companies are promising. Moderated by: Gerd Otto-Rieke, Host, ITB Business Travel Days Panel guests: • Dietrich Brockhagen, Managing Director, atmosfair • Andreas Kröhling, Senior Expert Corporate Responsibility, Deutsche Telekom AG • Janko Raboldt, Travel Manager, KPMG AG Wirtschaftsprüfungsgesellschaft GROSSER STERN, ROOM HONGKONG (FAIRGROUND) 10.00 – 11.00 ADFC (GERMAN CYCLISTS’ FEDERATION) CYCLING HOLIDAY ANALYSIS 2016 Presentation of data and trends PALAIS (HALL 19) Moderated by: Andreas M. Gross, President, ARGE Lateinamerika e.V. Panel guests: • Klaus Hildebrandt, Editor-in-Chief, fvw Mediengruppe • Dr. Rüdiger Lotz, Federal Foreign Office, Head of Division Mexico, Central America and Caribbean • Jewgeni Patrouchev, Acting Director, Senior Tourism Counsellor Central- and Eastern-Europe, Colombia • Peter Strub, Chief Operating Officer, Studiosus Reisen München GmbH 16.15 – 17.15 HALL 7.1A, AUDITORIUM NEW YORK 3 11.25 – 12.05 ITB EXPERTS FORUM WELLNESS BEST PRACTICE: WEISSENHAUS GRAND VILLAGE – RESORT & SPA The Weissenhaus Grand Village is a 400 year old traditional village on a 75 ha large areal. In 2013/14 it has been completely rebuilt according to monument protection principles. Learn more about this fascinating resort. • Nathalie Fischer, Director of Operations, Weissenhaus Grand Village 15.00 – 16.30 powered by ITB: TO DO! 2016 Award Ceremony TO DO! INTERNATIONAL CONTEST SOCIALLY RESPONSIBLE TOURISM Introduction: •Dr. Dietlind von Laßberg, Vice Chairwoman of the Board, Institute for Tourism and Development Laudation: •Petra Thomas, Managing Director forum anders reisen Moderated by: • Marko Junghänel, Member of the Board, Institute for tourism and Development Speeches of award winners: • Sumesh Mangalasseri – Kabani – The Other Direction, India •Angelina Martínez Pérez – The Pueblos Mancomunados, Mexico followed by a get-together with buffet ROOM LINDAU, MEETING BRIDGE A, (FAIRGROUND) 15.00 – 16.30 EXPERIENCE THE UNDISCOVERED REGIONS OF ALBANIA (only for registered participants via [email protected]) With the support of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), the Albanian National Tourism Agency cordially invites you to a country presentation and networking event with Albanian incoming agencies. Over the past years Albania has developed a range of new rural and coastal tourism offers: Inspiring adventure trips and exciting stories from the undiscovered regions of Albania. ROOM DESSAU 4, MEETING BRIDGE C, (FAIRGROUND) 12.30 – 13.30 „GEMS OF KENYA“ – A NEW SUSTAINABLE TOURISM NETWORK THURSDAY, 10 MARCH 14.00 – 15.00 THURSDAY, 10 MARCH 2016 15 CSR PROGRAM THURSDAY, 10 MARCH 2016 10.00 – 12.00 WHY SIZE MATTERS: TRAVEL SMART IN GALAPAGOS M1, LEVEL 3, CITYCUBE BERLIN 11.00 – 12.30 Presentation: UNWTO AFFILIATE MEMBER REPORT, VOLUME FOURTEEN Global Report on The Transformative Power of Tourism: a paradigm shift towards a more responsible traveler 14.30 – 16.30 UNWTO: 31ST MEETING OF THE WORLD TOURISM NETWORK ON CHILD PROTECTION FRIDAY, 11 MARCH 2016 HALL 4.1B, SMALL STAGE 10.00 – 10.30 YOGA FOR NEPAL Mountain. Child Protection. Recovery • Raj Gyawali, Founder and Managing Director, Socialtours; Nepal • Nina Vukas, Lead Yoga Teacher, SuperSoul Yoga; Croatia 10.30 – 11.00 NEW ENERGY SOURCES FOR NEPAL Energy-wise reconstruction of the Langtang mountain area THURSDAY / FRIDAY, 11 MARCH • Dr. Dietrich Brockhagen, Executive Director, Atmosfair gGmbH; Germany • René Einhaus, Dwarika Hotels, Kathmandu, Nepal • Petra Thomas, CEO, Furm Anders Reisen; Germany 16 11.00 – 11.30 BEST PRACTICE EXAMPLES FOR THE INTEGRATION OF REFUGEES IN TOURISM How can the tourism industry help to integrate refugees into a normal life in their guest countries? Considering the skills shortage in the tourism industry refugees constitute a big potential. •Greetings: Rika Jean-François, Corporate Social Responsibility Commissioner, ITB Berlin; Germany Moderated by: Susanne Ceron Baumann, Owner, Culture Instinct; Founder, German Now!; Germany Panel discussion about the opportunities and challenges to integrate refugees on the German employment market. Two hotel projects which work with “newcomers” will be introduced and the Berlin ’Multaka project: museums, a meeting place – refugees as guides in Berlin museums’, which provides museum guide training courses for Syrian and Iraqi refugees, so that they in turn can offer refugees tours in their own language, will be presented. Panel guests: • Gabriela Sonnleitner, Founder, Hotel MagDas; Austria • Katrin Elsemann, Prinzip Heimat e.V., Co-Founder, Hotel Utopia, Berlin, Germany • Monika Demler, Scientific officer, Berlin Museums •Razan Nassreddine, Head of Project „Multaka“, Berlin Museums • Rita Albahri, Guide “Multaka”, Berlin Museums 11.30 – 12.00 LANZAROTE AND CHINIJO ISLANDS UNESCO GLOBAL GEOPARK 11.30 – 11.45 A JOURNEY ON THE TRAIL TO ANOTHER LANZAROTE •Bettina Bork, Director, Arte de Obra Cultural Centre of Lanzarote; Academic, Academy for Science and Engineering of Lanzarote; Member of the Board, Haria Society, Lanzarote; Spain •Aquilino A. Rodriguez Santana, Ceramist, Aquilino’s Ceramic Studio, Haria, Lanzarote; Spain 11.45 – 12.00 LANZAROTE AND CHINIJO ISLANDS UNESCO GLOBAL GEOPARK – THE UNDERWATER TREASURES OF UNESCO GLOBAL GEOPARK Lanzarote and Chinijo Archipelago •Elena Mateo Maderos, Scientific Coordinator, Lanzarote and Chinijo Islands UNESCO Global Geopark; Spain 12.00 – 12.30 WOMEN ADVENTURING OFF THE BEATEN TRACK •Jacki Hill-Murphy, Author and Explorer; United Kingdom 12.30 – 13.00 FÁILTE IRELAND PRESENTS “THE WILD ATLANTIC WAY” Join us to uncover the longest defined Atlantic Coastal Touring Route in the world! •Amanda Horan, Manager, Business Development Division, Fáilte Ireland; Ireland •Martin Donnelly, Manager, Business Development Division, Fáilte Ireland: Ireland 13.00 – 14.00 MASTER CLASS: LINKING TOURISM AND CONSERVATION •Dr. Peter Prokosch, Co-Founder and Chairman of the Board, Linking Tourism and Conservation (LT&C); Norway •Adam Markham, Deputy Director, Climate and Energy Programme, Union of Concerned Scientists (UCS); United States of America 14.00 – 14.30 PREDATOR INTERACTIONS Are tourists and volunteers being canned? •Pippa Hankinson, Producer and Managing Director, Blood Lions; South Africa •Dr. Simon Morgan, Director, Wildlife ACT; South Africa 14.30 – 15.00 PUSHING THE BOUNDARIES OF ANIMAL WELFARE IN THE TOURISM INDUSTRY •Marloes Van de Goor, Co-founder and Co-director, International Institute for Animals Ethics; The Netherlands 15.00 – 15.30 DISCOVER DIVERSE WATER RESOURCES OF THE SOUTHERN CAUCASUS Legends of nature protected areas networks •Servi Nabuurs, Team Leader, Transboundary Joint Secretariat of the Southern Caucasus (TJS); Georgia 15.30 – 16.00 PORTUGAL Uncovered legacy, discovered heritage •Pedro Zehna, Chief Executive Officer, Splendid Evasion; Portugal •São Jardim, Product Manager, Splendid Evasion; Portugal 16.00 – 16.30 DESTINATION STORYTELLING New Media Strategies for Destination Marketing •Rob Holmes, Founder and Chief Storyteller, GLP Films; United States of America 16.30 – 18.00 ITB RESPONSIBLE TOURISM CLINICS brought to you by The Blue Yonder The Responsible Tourism Clinics give participants the opportunity to interact with practitioners of social businesses in tourism. They facilitate how to create better places for people to live in and better places for people to visit. Conversations with experts will unravel newer and more effective ways to do this. 16.30 – 17.15 IMPACTS OF DISASTERS IN TOURISM How to be proactive to build resilience: Specific affirmative action to prevent natural disaster Climate Change, man-made and natural disasters are a reality at our door step. When a disaster strikes a destination, it doesn’t affect only the communities there, but also businesses elsewhere who are sending their guests to these destinations. Get insider know-how from an internationally renowned expert on disaster response, who has been involved in the follow-up of almost all major disasters of the twenty-first century. 17.15 – 18.00 COMPASSIONATE KOZHIKODE Ground-breaking destination development in Kerala, India The District of Kozhikode has launched an innovative destination development with the focus on Consciousness and Compassion. The collective consciousness of a place is as important as our own individual consciousness. “Compassionate Kozhikode” is about the culture of sharing; sharing for the betterment of people and places. A plethora of initiatives have been launched in the last year by the District Administration in partnership with civil society, Government agencies and citizens, who volunteer to create an authentic and inspirational destination for them to live and invite people to visit and be part of their lives and experiences. •Muralee Thummarukudy, Chief of Disaster Risk Reduction, United Nations Environment Programme; Geneva FRIDAY, 11 MARCH R3, LEVEL 3, CITYCUBE BERLIN •Gopinath Parayil, Founder and Chief Executive, The Blue Yonder; India 17 CSR PROGRAM FRIDAY, 11 MARCH 2016 18.00 onwards 8TH ITB BERLIN RESPONSIBLE TOURISM NETWORKING EVENT brought to you by THE BLUE YONDER, RESPONSIBLE TOURISM PARTNER OF ITB HALL 4.1A, NEXT TO BIG STAGE This special networking event invites responsible tourism practitioners in destinations and markets, including trade visitors, exhibitors, sponsors and partners. Listen to the pitches from sustainable tourism initiatives from around the world, pitch yourself, and network with the most inspiring people. “DAS GEFÜHL DER BEDROHUNG” / A FEELING OF THREAD Verändern islamistische Anschläge unser Reiseverhalten? Do islamistic attacks influence our travel behaviour? HALL 4.1A, BIG STAGE 10.10 – 11.30 Moderated by: Daniela Wiesler and Andreas Stopp, DLF 10.30 – 12.00 YOUR WINTER. YOUR SPORT. WINTER SPORTS TOURISM IN FLUX Winter sports tourism is changing – Winter sports destinations do not only rival other snow sports destinations but also have to face criticism because of climate change and have to compete with low cost “summer in winter” beach destinations. Manifold challenges have to be addressed. HALL 4.1, ROOM REGENSBURG Introductory presentation: Prof. Ralf-Dieter Roth, Institute for Nature Sports and Ecology, German Sport University Cologne 11.45 – 12.30 ITB WORKSHOPS DAY 3 – Sessions will be held in German only HALL 7.1A, AUDITORIUM NEW YORK 1 Presentation of the project, its results and impact of the project for the participating companies. Lessons learned for future tourism cooperation with Morocco with focus on employment. Moderated by: Klaus Lengefeld, Sector Leader Tourism, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) 14.15 – 15.15 ITB WORKSHOPS DAY 3 – Sessions will be held in German only IN LIGHT OF RECENT EVENTS: TOURISM AND SECURITY Impact of the heightened security situation on tourism regions. What lessons can be learned today from advance flight bookings for 2016? What measures can destinations take to make themselves more secure in such times of crisis? 13.30 – 13.50 DRIVE CLEAN, DRIVE ELECTRIC ON MALLORCA The experience of discovering Mallorca driving an electric vehicle has become real thanks to innovative car rental companies and Endesa’s network of 6 fast charging stations strategically distributed on the island. • Martin Ribas, Director Comercial Baleares, Endesa; Spain • Marian Horta, E-commerce & Marketing Manager Goldcar; Spain • Miguel Payeras, Managing Director, Cluster Balears.t; Spain Panel guests: •Dörte Nordbeck, Head of Travel and Logistics Germany, GfK • Dr. Marwan Abou Taam, Subject Area of International Terrorism, Internal Security and Salafism, Berlin Institute for Integration and Migration Research (BIM) at the Humboldt University of Berlin • Alexander Karapidis, Fraunhofer Institute for Industrial Engineering and Organization IAO • Christian Schmicke, Head of Communications Central Europe, Thomas Cook •Jörg H. Trauboth, Crisis Management and Security Expert 12.15 – 13.30 PANEL DISCUSSION: “ESCAPE AND MIGRATION – SHAPING INTERCULTURAL YOUTH TRAVEL” Moderated by Jana Pieper, Trainer, Youth Incoming Germany (YIG) (in German language only) Panel guests: •Maximilian Gens, member of the Federal Board, Jugendpresse Deutschland, Germany •Gunnar Grüttner, German Youth Hostels Association DJH, Germany •Helge Maul, Managing Board, Reisenetz, Germany •Jan Vieth, Director Camp Adventure, Germany 17.00 – 18.00 Nepal NOW – RECOVERY OF TOURISM AFTER THE EARTHQUAKES OF 2015 Nepal’s Tourism Recovery Strategies after the earthquakes of 2015 provide valuable learnings to destinations and provides the Outbound Industry to this country with insights on where it stands now, close to a year hence. Hear from key players. FRIDAY, 11 MARCH •Alfred Gettmann, Managing Director, a und o Gettmann Panel guests: • Bernd Singendonk, Technical Advisor Sustainable Tourism GIZ/ CIM/ Lacon • Sibylle Baumgartner, Head of Corporate Responsibility, Kuoni • Florian Duprat, Responsable Certification & Projets Développement Durable, Club Med • Nada Roudies, Secretary-General, Ministry of Tourism, Morocco (tbc) 13.55 – 14.30 SECURITY ISSUES IN YOUTH TRAVEL Panel discussion, organized by Reisenetz e.V. 18 THE FUTURE OF HUMAN RESOURCES 2: ONLY GOOD EMPLOYERS ARE WORTHY OF GOOD EMPLOYEES Practical examples from a pilot project funded by the German Federal Ministry of Labor and Social Affairs will show what it means to be a “good employer” and how this strategy can have a positive impact on employee motivation, commitment and satisfaction. Introductory Presentation: Raj Gyawali, Founder Director, socialtours Moderated by: Hjörtur Smárason, founder, Phoenix – The International Place Branding Panel, expert on disaster related recovery marketing, Iceland • Dr. J.F Scherpenzeel, Senior Programme Manager, Center for the Promotion of Imports from Developing Countries (CBI) • Deepak R Joshi, CEO, Nepal Tourism Board - tbc •Chris Doyle, Director Europe, Adventure Travel Trade Association (ATTA) Introductory presentation: Dörte Nordbeck, Head of Travel and Logistics Germany, GfK Moderated by: Eike Otto, Consultant, sustainable-tourism.com 16.30 – 17.45 NEW CHALLENGES FOR ESTABLISHED AND EMERGING DESTINATIONS IN GAY & LESBIAN TOURISM Part of ITB’s commitment to Human Rights in tourism is to stand up against discrimination because of sexual orientation. On one hand, well-established LGBT travel destinations experience growth limits and open up to for “niches in the niche”, like transgender or rainbow families travel. On the other hand there are destinations where it is still a challenge to travel as a LGBT person. Nonetheless, African and various Asian destinations are getting more and more attractive for the LGBT travel segment. Current data and best practice examples will show chances and challenges. Greetings: Rika Jean-Francois, CSR Commissioner, ITB Berlin Moderated by: Thomas Bömkes, Managing Director, Diversity Tourism GmbH Panel guests: • Thomas Bachinger, Market Management USA, UK, India, Vienna Tourist Board •Peter Jordan, Senior Tourism Analyst, Toposophy, Amsterdam • Thomas Roth, President & Founder, Community Marketing & Insights, San Francisco Greetings: N.N. Cape Town, South Africa FRIDAY, 11 MARCH 12.15 – 13.30 IMPLEMENTING SUSTAINABLILITY IN HIGH-QUALITY TOURISM IN MOROCCO An example of public private partnership A discussion on DLF (Deutschlandradio) live from ITB, Halle 4.1 (in German language) 19 CSR PROGRAM FRIDAY, 11 MARCH 2016 HALL 7.1A, AUDITORIUM NEW YORK 2 16.30 – 17.30 ITB MARKETING AND DESTINATION WORKSHOPS BALANCING CONSERVATION AND SUSTAINABLE USE: UNESCO WORLD HERITAGE SITES AS SUSTAINABLE TOURISM DESTINATIONS How can the tourism industry utilize world cultural and natural heritage sites and at the same time contribute to their preservation? How should private-public partnerships be arranged so that the desired goals are achieved? Moderated by: Rüdiger Strempel, Head of the Common Wadden Sea Secretariat Panel guests: •Malcolm Bell, Chief Executive, Visit Cornwall •Peter DeBrine, Programme Specialist, UNESCO World Heritage Centre •Dr. Christiane Paulus, Deputy Director, Nature Conservation, Federal Ministry for the Environment, Nature Conservation, Building and Nuclear Safety •Dr. Birgitta Ringbeck, Federal Foreign Office, Berlin •Prof. Dr. Stefan Winghart, President, Lower Saxony Office for the Protection of Ancient Monuments, Chairman, ICOMOS 15.00 – 16.00 PROFESSIONALS ARE LACKING – REFUGEES ARE COMING. WHAT DOES THIS MEAN FOR THE TOURISM INDUSTRY? There will be an increasing need to integrate refugees into the labor market. What opportunities and challenges will result for the tourism industry and the refugees? Which positive examples can motivate others to follow suit? Keynote: Matthias Beyer, Managing Director, mascontour GmbH HALL 7.1A, AUDITORIUM NEW YORK 3 Interview guests: • Dr. h.c. Burkhard Scholz, CEO, Inselhotel Potsdam-Hermannswerder • Ezatullah Mascoudi, Cook Trainee, Inselhotel Potsdam-Hermannswerder ITB CSR DAY For the ITB, sustainability isn’t just some hollow expression – it is a strategic element - and our mission. The ITB CSR Day takes up the latest sustainability issues and provides suggestions for dealing with the biggest challenges of our time: climate change and mitigation strategies, best practices presented at the World Legacy Awards, human rights, guidelines for sustainable tourism, refugees working in the tourism industry, ‘Celebrating Her’ – Global Awards, peace through tourism. 10.35 – 11.30 KEYNOTE PANEL – CLIMATE CHANGE: MITIGATION STRATEGIES FOR THE GLOBAL TOURISM INDUSTRY After the World Climate Summit in Paris in 2015 climate change is back in focus in the tourism industry. Which mitigation strategies can effectively stop the climate change? What measures have been proven to be particularly effective in destinations as well as in the aviation and hotel industry? Which challenges are currently being worked on? Introduction & Moderated by: Prof. Dr. Stefan Gössling, Sustainable Tourism Researcher, Lund University Sweden Panel guests: • Andreas Koch, Managing Director, BlueContec • Prof. Paul Peeters, Associate Professor Sustainable Transport and Tourism, NHTV Breda University of Applied Sciences, Member of the ICAO / CAEP Working Group on Fuel Efficiency Standards in Aviation • Moosa Zameer Hassan, Deputy Director General, Ministry of Tourism, Maldives 11.40 – 12.30 NATIONAL GEOGRAPHIC WORLD LEGACY AWARDS PANEL The winners of the World Legacy Awards will participate in a lively discussion moderated by Costas Christ, National Geographic Traveler. How did the prize-winners become international pioneers of sustainable tourism? Moderated by: Costas Christ, Chairman, National Geographic World Legacy Awards, Editor National Geographic Traveler Panel guests: World Legacy Awards Winners, Category „Earth Changers“, „Sense of Place”, „Conserving the Natural World”, „Engaging Communities” and „Destination Leadership” 12.45 – 13.45 STUDIOSUS TALK: HUMAN RIGHTS IN TOURISM: WHAT IS EXPECTED OF BUSINESSES AND WHAT IS NOT? What impact will the national action plan have on the tourist industry? What new challenges will the industry face, and how can these be overcome? What types of due diligence will tourism companies be expected to perform along their service chain, and what are they not responsible for? FRIDAY, 11 MARCH Panel guests: • Martin Balaš, Consultant, BTE Tourism and Regional Consulting • Dirk Dunkelberg, Deputy Chief Executive, German Tourism Association (DTV) • Dr. Stefanie Pfahl, Head of Unit, Federal Environment Ministry 10.30 – 10.35 OPENING •Prof. Dr. Stefan Gössling, Sustainable Tourism Researcher, Lund University Sweden (host) •Rika Jean-Francois, CSR Commissioner, ITB Berlin 20 14.00 – 14.45 SUSTAINABLE TOURISM DESTINATIONS: SUSTAINABILITY STANDARDS AND SYSTEMS, RECOMMENDED ACTIONS, IMPLEMENTATION With support from the German Federal Ministry for the Environment (BMUB) and the Federal Agency for Nature Conservation (BfN) a practicable set of criteria for German tourism destinations has been developed. The new guidelines offer touristic regions a huge opportunity to successfully position themselves as sustainable tourism destinations. Moderated by: Prof. Dr. Hartmut Rein, Managing Director, BTE Tourism and Regional Consulting Interviewer & Moderated by: Matthias Beyer, Managing Director, mascontour GmbH Panel guests: •Norbert Fiebig, President, German Travel Association (DRV), Patron Futouris • Dr. Kay Ruge, German County Association •Dr. h.c. Burkhard Scholz, CEO, Inselhotel Potsdam-Hermannswerder • Christian Wiesenhütter, Deputy Chief Executive, IHK Berlin 16.15 – 17.00 ‘CELEBRATING HER’ – GLOBAL AWARDS FOR EMPOWERED WOMEN IN TOURISM Women are key players throughout the world – including in the tourism industry. IIPT India highlights impressive best practice examples from women within the framework of the first “Celebrating Her – Global Awards”. The prize-winners provide inspiration for the successful further development of touristic offers. Greetings: • Rika Jean-François, Corporate Social Responsibility, Commissioner, ITB Berlin Moderated by: Anita Mendiratta, International Strategic Advisor and Author, Tourism and Development, Lead Consultant of CNN´s International T.A.S.K. Group Introduction: •Ajay Prakash, President, IIPT India, Chief Executive Nomad Travels India Keynote Speaker: • Taleb Rifai, Secretary General, UNTWO, Madrid Special Guest: • Hon. Alain St. Ange, Minister of Tourism and Culture, Seychelles •Vinod Zutshi, Secretary to the Government of India, Ministry of Tourism 17.15 – 17.45 FUTURE OUTLOOK: PEACE THROUGH TOURISM How can tourism be used in a concrete way to prevent violent conflicts? The multiple award-winning, renowned keynote speaker Aziz Abu Sarah shows how peace initiatives and corporate success can be combined in the travel industry. • Aziz Abu Sarah, Founder, Mejdi Tours AFTER THE END OF THE SESSION WE SUGGEST THE AUDIENCE TO COME OVER TO HALL 4.1 / SMALL STAGE TO ATTEND THE ITB RESPONSIBLE TOURISM NETWORKING EVENT – FOLLOWED BY A RECEPTION. ROOM M3, CITY CUBE BERLIN Moderated by: Tanja Samrotzki, Journalist Panel guests: • Dr. Nicole Häusler, Consultant for Sustainable Tourism, Myanmar • Peter-Mario Kubsch, Managing Director, Studiosus Reisen •Christoph Strässer, Federal Government Commissioner for Human Rights Policy and Humanitarian Aid •Petra Thomas, Managing Director, forum anders reisen e.V. • Prof. Dr. Harald Zeiss, Deputy Chairman of the Sustainability Committee & Chairman of the Human Rights Committee, German Travel Association (DRV) 09.00 – 10.30 KIRGISISTAN – OASE AUF DER GROßEN SEIDENSTRAßE FRIDAY, 11 MARCH 21 CSR PROGRAM FRIDAY, 11 MARCH 2016 HALL 7.1B, AUDITORIUM LONDON 10.30 – 10.35 11.50 – 12.50 ITB MARKETING AND DISTRIBUTION DAY 10.35 – 10.45 WELCOME ADDRESS •Iris Gleicke, MdB, Parliamentary State Secretary at the Federal Ministry of Economic Affairs and Energy Federal Government Commissioner for the New Federal States, SMEs and Tourism Moderated by: Marc Aeberhard, Owner, Luxury Hotel & Spa Management Ltd. Introductory presentation: (Former) Abbot Daniel Schönbächler, Disentis Monastery Panel guests: • Dr. Ute Dallmeier, CEO, Windrose Finest Travel • Thomas P. Illes, Cruise Analyst, University Lecturer and Journalist • Brett McDonald, Managing Director, Flame of Africa • (Former) Abbot Daniel Schönbächler, Disentis Monastery ROOM WEIMAR 1, MEETING BRIDGE B, (FAIRGROUND) 10.30 – 12.00 PRESS CONFERENCE: MINISTRY OF TOURISM OF CAMBODIA AND ARTISANS ANGKOR CORPORATE SOCIAL RESPONSIBILITY IN CAMBODIA: CASE STUDY OF TOURISM-RELATED BUSINESS PRACTICES In the two last decades, Cambodia has become a safe and peaceful destination, which enabled huge inflow of tourists, hence, tremendous economic development. However, balanced distribution of the country’s economic growth is still a challenge. This press conference will give an overview of CSR practices in Cambodia through the case study of Artisans Angkor, a Cambodian tourismrelated business that ensures that its success contributes to local economic development. Artisans Angkor is the largest social company offering Arts & Crafts tours in its traditional workshops in Cambodia 11.00 – 12.00 PANEL DISCUSSION “BARRIER-FREE APPROACHES IN CULTURE AND CITY TOURISM” •Francesc Aragall, Design for All Foundation, President •Carolin Ruh, TourismusMarketing Niedersachsen GmbH, Managing director •Dr. Heike Döll-König, Tourismus NRW e.V., Managing director •Verena Bentele, Federal Ministry of Labour and Social Affairs, Federal Government Commissioner for Matters relating to Disabled Persons in Germany •Anja Schaluschke, Deutscher Museumsbund e.V., Managing director •Dr. Rüdiger Leidner, Tourism for All Germany (NatKo), CEO 12.00 – 12.25 BREAK – Opportunities to talk to the experts 12.25 – 12.40 PRESENTATION:BARRIER-FREE TOURISM – EUROPEAN EXPERIENCE AND NEW INITIATIVES. •Dr. Angelika Laburda, European Network for Accessible Tourism, Member of the Board of Directors Presentations about examples of barrier-free culture and city tourism 12.40 – 12.55 PRESENTATION:HAMBURG WITHOUT BARRIERS – SERVICE ORIENTED APPROACHES IN THE BARRIER-FREE CITY TOURISM •Cynthia Wester, Hamburg Tourismus GmbH, Representative for barrier-free Tourism Speakers: • Representative of the Ministry of Tourism of Cambodia (TBC) • Sokuntha Eam, PR manager, Artisans Angkor, Cambodia 12.55 – 13.10 PRESENTATION: OTTO FOR EVERYONE! THE REGIONAL CAPITAL MAGDEBURG ON ITS WAY TO ACCESSIBILITY •Sandra Yvonne Stieger, Magdeburg Marketing- Kongress und Tourismus GmbH, Managing director, Member of the association “Barrier-free Destinations in Germany” 13.10 – 13.25 PRESENTATION: ALL INCLUDED – ACCESSIBILITY AND INCLUSION IN THE EGYPTIAN MUSEUM MUNICH •Dr. Sylvia Schoske, Egyptian Museum Munich, Managing director 13.25 – 13.40 PRESENTATION: WORLD HERITAGE WITHOUT BARRIERS? THE EXAMPLE OF THE UNESCO WORLD HERITAGE SITE ZOLLVEREIN •MARTINA TENDICK, Foundation Zollverein, Tourism Coordinator 13.40 – 13.55 BREAK – Opportunities to talk to the experts Ways to a barrier-free touristic service chain 13.55 – 14.15 PRESENTATION: THE NATIONAL LABELLING SCHEME “TOURISM FOR ALL”. RESULTS AND PROSPECTS. •Rolf Schrader, DSFT, Managing director ROOM DESSAU 3, MEETING BRIDGE C, (FAIRGROUND) 10.00 – 11.00 INSTITUTE FOR MANAGEMENT & TOURISM (FACHHOCHSCHULE WESTKÜSTE): Presentation on the relevance of UNESCO- World Heritage Sites and National Parks when choosing a destination – a representative look at the German source market ROOM DESSAU 4, MEETING BRIDGE C, (FAIRGROUND) 10:30 – 12:30 THE TOP 100 GREEN DESTINATIONS: DESTINATIONS MEET EXPERTS •Naut Kusters, ECEAT; Netherlands 12.45 – 13.45 MYANMAR, KAYAH STATE: NEW COMMUNITY TOURISM PRODUCTS & B2B MEETING •Naut Kusters, ECEAT; Netherlands A5, LEVEL 1, CITYCUBE BERLIN FRIDAY, 11 MARCH 10.45 – 11.00 KEYNOTE •Michael Müller, Fraport AG, Member of the Executive Board of Fraport AG and Executive Director Labor Relations 10.30 – 15.30 BARRIER-FREE TOURISM DAY BARRIER-FREE CULTURE AND CITY TOURISM” “PRACTICAL APPROACHES ALONG THE TOURISTIC SERVICE CHAIN“. A multifaceted program awaits you on the barrier-free tourism day. In panel discussions and presentations, top-class speakers debate backgrounds on barrier-free tourism, present practical examples and discuss new approaches. This year’s topic are “barrier-free approaches in culture and city tourism” and “practical approaches along the touristic service chain”. In case you want to get first-hand information on barrier-free tourism, experts of specialized organizations are looking forward to discuss practical implications with you in the breaks and at the end of the day. Moderated by: Stephan Pregizer 14.15 – 15.15 PANEL DISCUSSION “PRACTICAL APPROACHES ALONG THE TOURISTIC SERVICE CHAIN“ •Marian Kortas, German Aviation Association (BDL), Head of Operations, Engineering & Safety •Johannes Fischer, Der Zwingenberger – Omnibusbetrieb Fischer, Owner •Dr. Steve Grundmann, gabana – Agency for Holistic, Accessibility and Sustainability Management, Consultant in tourism and city development •Anja Bode, Deutscher Heilbäderverband e.V., Project Manager „Allergikerfreundliche Kommune“ •Ursula Wallbrecher, Landesmuseum Mainz, General Department of cultural Heritage Rhineland Palatinate, Management Landesmuseum Mainz, Chairwoman of the advisory board for disabled Persons of the city of Mainz •Roland Schäfer, City of Bergkamen, Mayor, German Association of Towns and Municipalities (DStGB). President 15.15 – 15.25 CLOSING REMARKS •André Nowak, Tourism for All Germany (NatKo), Executive Board Member from 15.25 Opportunities to talk to the experts 22 FRIDAY, 11 MARCH THE FUTURE OF LUXURY TOURISM Luxury is increasingly being defined intangibly. What are the real needs of the top-end traveler? How can tour operators, hotels, cruise ship companies and destinations successfully tap into this market segment full of opinion leaders? OPENING •Olaf Schlieper, German National Tourist Board, Innovations Manager subject to alteration 23 CSR PROGRAM SATURDAY, 12 MARCH 2016 FRIDAY, 11 MARCH 2016 Barrier-free event 7.3 c As the event is barrier-free in all terms, we provide consecutive, simultaneous and written interpreting services using qualified Lunchbox professionals. The event will be held in English and German (simultaneous interpreting provided). The simultaneous interpreting can be listened to with headphones, which will be provided at the entrance free of charge. 7.3 a Moderated by: Susanne Ceron Baumann, Owner, Culture Instinct; Founder, German Now!; Germany 518 m² Panel guests: • Gabriela Sonnleitner, Founder, Hotel magDas, Vienna, Austria Berlin Tag des barrierefreien Tourismus – Zugang kostenfrei • Katrin Elsemann, Prinzip Heimat e.V., Co-Founder, Hotel Utopia, Berlin, Germany CityCube Berlin 7.3 c Lunchbox CityCube Berlin 11. März 2016, 10:30A5. – 15:30, CityCube Berlin, Level 1, Saal A5 ene 3 TheLeEbvenue will provide sufficient space for wheelchair users. Handicapped lavatories are located in close proximity to the hall • Monika Demler, Scientific officer, Berlin Museums vel 3 • Razan Nassreddine, Head of Project „Multaka“, Berlin Museums Zusätzlicher Besuch der ITB Messe nur mit Fachbesucherausweis (kostenpflichtig). 7.3 a rlin Assistance dogs are allowed on the premises. Please note that the dog owner has toBecarry a certification. • Rita Albahri, Guide “Multaka”, Berlin Museums R1 R2 R3 518 m² Offices O Berlin 1 273 Pax Meeting Bridge A Lindau 40-73 m² Berlin 2 273 Pax B Weimar 49-114 m² A6 Geldautomat ATM 1-13 Büros O Offices O A5 14- 65 Pax Garderobe 1-13 7- 24Cloakroom m² 7.2c A4 7.3a 7- 24 m² Säle A Halls A Dublin 1034 Pax 7.3a R/S Räume Nicht nutzbare Flächen R/S Rooms Not usable areas Büros O R/S Räume 14- 65 Pax R/S Rooms A7 5 2 Meeting Bridge C Dessau 40-73 m² M7, LEVEL 3, CITYCUBE BERLIN Legende/ Legend e CityCub 7 trance Halle 7/ Hall /En 7 New York 1 ng New York 2 Einga 240 7.1a Pax New York 3 New York 1 240New 168 Pax Pax York 2 mm Messeda 240 Pax London 1 7.1b 240 Pax London 2 London 1 168 Pax 240 Pax 168 Pax New York 3 240 Pax 168 Pax London 3 240 Pax London 3 London 2 240 Pax Paris7.1c 1 360 Pax Paris 2 1 Paris 288 Pax 360 Pax Paris 2 288 Pax 7.2a 1 Helsinki 384 Pax Helsinki Helsinki 2 1 384 Pax 384 Pax Helsinki 2 384 Pax 7.2b Budapest 826 Pax Budapest 826 Pax 7.2c Dublin 1034 Pax 37.3a A Berlin 1 Berlin 1 2732Pax Berlin 273 Meeting Pax 273 Pax Bridge A Lindau A Lindau 40-73 m² Veranstaltungsflächen Event area Veranstaltungsflächen Event area 1 Treppe Treppe Stairway Escalator Stairway Behindertentoilette Behindertentoilette Disabled toilet Toiletten Toiletten Toilets Zusätzliche Mietfläche Zusätzliche Mietfläche Additional Additional rental space rental space Aufzug Aufzug Elevator Elevator Lastenaufzug Lastenaufzug Freight elevator Freight elevator Nicht nutzbare Nicht nutzbare Flächen Flächen usable areas Not usable Not areas Geldautomat Geldautomat ATM ATM Garderobe Garderobe Cloakroom Cloakroom Flexible partition wall Ebene Level 1 Rolltreppe Rolltreppe Escalator Flexible Trennwand Flexible Trennwand Flexible partition wall Disabled toilet 4 40-73 m² A2 B Weimar 49-114 m² A1 Berlin 2 273 Pax B Weimar 49-114 m² C Dessau 40-73 m² 7.1 c Paris Toilets Dublin 1034 Pax A8 7.1 b London 7.1 a New York Moderated by: Katharina Wertenbruch, Welthungerhilfe A1 A2 A3 A4 439 Pax 439 Pax 476 Pax 397 Pax A5 A6 A7 A8 439 Pax 936 Pax 476 Pax 976 Pax 11.00 – 11.45 PRESENTATION: EXPERIENCE NATURE MONITOR FOR GERMANY – Results of a Nationwide Online Survey on Nature Tourism Halle B Hall B Meetingräume Meeting Rooms 5000 Pax M1 M2 M3 M4 137 Pax 88 Pax 45 Pax 88 Pax M5 M6 M7 M8 45 Pax 88 Pax 45 Pax 132 Pax R/S Räume R/S Rooms 14- 65 Pax Büros O Offices O 1-13 7- 24 m² Guests: • Torsten von Borstel, United against Waste • Lucy Diakovska, singer (former No Angel) C Dessau 40-73 m² 1 Ostfoyer y1 East Lobb Säle Halls FRIDAY, 11 MARCH / SATURDAY 12 MARCH 1 EAT UP – DON’T THROW AWAY! TOGETHER AGAINST FOODWASTE One third of our food production is being wasted every year. The tourism industry and every single traveler is part of this massive food waste, not only in Germany but around the globe. Welthungerhilfe e. V. will show you how the tourism industry and every single household can help to prevent food waste. 1 4 HALL 4.1, ROOM REGENSBURG 10.00 – 17.00 TRAINING OBJECTIVES FOR TOUR OPERATORS, SMALL ACCOMMODATION AND ACTIVITY SUPPLIERS, NATIONAL PARKS AND GOVERNMENT AGENCIES – for registered participants only – registration: www.itb-berlin.com/events Maximale Reihenbestuhlun g/ Maximum Theatre-style 10.00 – 10.45 EXPERIENCE NATURE OFFERS IN THE NATURAL NATIONAL LANDSCAPES Halle 7/ Hall 7 CityCube Berlin Presentation of the Association of German Natur Parks (Verband Deutscher Naturparke e.V.) 24 4 A 5 13.30 – 14.00 Legende/ Legend 7.1a New York 1 240 Pax New York 2 168 Pax New York 3 240 Pax Veranstaltungsflächen Event area Rolltreppe Escalator Treppe Stairway 7.1b London 1 240 Pax London 2 168 Pax London 3 240 Pax Flexible Trennwand Flexible partition wall Behindertentoilette Disabled toilet Toiletten Toilets 7.1c Paris 1 360 Pax Paris 2 288 Pax Zusätzliche Mietfläche Additional rental space Aufzug Elevator Lastenaufzug Freight elevator 7.2a Helsinki 1 384 Pax Helsinki 2 384 Pax 7.2b Budapest 826 Pax Nicht nutzbare Flächen Not usable areas Geldautomat ATM Garderobe Cloakroom 14.00 – 15.30 VIETNAM CENTRAL COAST TOURISM PRODUCTS SEMINAR Vietnam’s Central Coastal region is enjoying rapid tourism growth. A world class beach holiday destination is emerging, evidenced by a significant expansion in quality hotels and resorts stretching from the charming bay of Lang Co Bay to beautiful beaches of Da Nang and Hoi An. Vietnam’s three World Heritage mainstay products of Hoi An ancient town, Hue complex of monuments and My Son sanctuary continue to improve with diverse exploring opportunities for travellers. Surrounding rural and mountainous villages offer authentic experiences of local culture with community-based tourism. Host: Departments of Culture Sports and Tourism of Da Nang, Hue and Quang Nam, supported by the EU Environmentally & Socially Responsible Tourism Capacity Development Programme, Vietnam 7.2c This course will make you see sustainability differently. Based on my prior analysis of your websites, we will work together to learn how you can better market and communicate what makes you different, by focusing on how it makes your customer’s experience more complete. We will brainstorm realistic ideas you can adapt, relevant to the decisions your customers need to take that will help reassure them you are the right company for their needs. Without idealism, jargon and save the planet messages. During the workshop you will get to know some of my students who can help you write the marketing and communications plan during April and May. THIS SESSION WILL COVER… …why many current sustainability messages make little impact on your customers, and how integrating sustainability in your company strategy will give you more meaningful, customer focused results. With time to debate, reflect on your current practices and draft your sustainability marketing and communication action plan. PROGRAMME TIMING FOR THE DAY 09.30 Registration 10.00 Welcome and introductions. What is the purpose of this course 10.15 The market. Who cares that you are sustainable? 11.15 The strategy. What do you aim to achieve from telling you are sustainable? 12.15 Lunch 13.00 The message. What will help you achieve your organisational objectives? 14.00 The tone. How do you write persuasive messages that change behaviour? 15.00 The channel. Where will you communicate you are sustainable? 16.00 The timing. When is the right time to communicate each of the things you do? 17.00 Course ends Dublin 1034 Pax 7.3a Berlin 1 273 Pax Berlin 2 273 Pax Meeting Bridge A Lindau 40-73 m² B Weimar 49-114 m² C Dessau 40-73 m² SATURDAY, 12 MARCH 2016 HALL 4.1B, SMALL STAGE 13.00 – 13.30 HOW CAN YOU GET INVOLVED TO CREATE A BETTER SITUATION FOR AND WITH REFUGEES (IN GERMAN LANGUAGE) Interactive discussion about the opportunities and challenges to integrate refugees on the German employment market. Two hotel projects which work with “newcomers” will be introduced and the Berlin ’Multaka project: museums, a meeting place – refugees as guides in Berlin museums’, which provides museum guide training courses for Syrian and Iraqi refugees, so that they in turn can offer refugees tours in their own language, will be presented. The language project German Now! which is recruting volunteers will also be introduced. Facilitator: • Dr Xavier Font, Director of Respondeco, School of Events, Tourism&Hospitality, UK SATURDAY, 12 MARCH 7.2c Helsinki 2 384 Pax 7.1c Toiletten 88 Pax Bridge Meeting Lindau Bridge B Bridge C 1 8. g an 8.1 rg ay be w Ü alk W Helsinki 1 384 Pax Budapest 826 Pax 45 Pax Elevator 6 Meeting Weimar 2 8. g an 8.2 rg ay be w Ü alk W 7.2a 7.2b b Zusätzliche Mietfläche Cube Clu Additional rental space 2 5 Meeting Dessau 1 6. g an 6.1 rg ay be w Ü alk W Paris 2 288 Pax Stairway 5000 Pax 2 6. ng .2 ga y 6 a w 1-13 7- 24 m² Paris 1 360 Pax 439 Pax 936 Pax 476 Pax 976 Pax M1 M2 M3 M4 7.2a M4 Toilets Pax 88 Pax 45 Pax 88 Pax 88137 Pax M5 Lastenaufzug M6 M7 M8 M8 45 Pax 88 Pax 457.2b Pax 132 Pax 45 Pax 132 Pax Freight elevator Meetingräume Meetingräume Disabled M1 toilet M2 M3 Rooms er 1Pax 88 Meeting Meeting Rooms Westfoy 137 Pax 45 Pax y1 t Lobb Aufzug M5 M6 M7 Wes r be Ü alk W Büros O Offices O Flexible Trennwand Flexible partition wall 6 1 4. g an 4.1 rg ay be w Ü alk W 14- 65 Pax Veranstaltungsflächen Event area London 3 240 Pax 7.1c M1 M2 M3 M4 137 Pax 88 Pax 45 Pax 88 Pax M5 M6 M7 M8 45 Pax 88 Pax 45 Pax 132 Pax R/S Räume R/S Rooms New York 3 240 Pax London 2 168 Pax 8.1 g an 8.1 ay Meetingräume Meeting Rooms New York 2 168 Pax London 1 240 Pax rg be w Ü alk W 5000 Pax New York 1 240 Pax 8.1 ng .1 ga y 8 a w Halle B Hall B 7.1a 7.1b 3 3 1 2. g an 2.1 rg ay be w Ü alk W A1 A2 A3 A4 439 Pax 439 Pax 476 Pax 397 Pax A5 A6 A7 A8 439 Pax 936 Pax 476 Pax 976 Pax 7.1 c Paris HALL 4.1A, BIG STAGE 1218m Legende/ Legend Business CityCube Berlin er 7.1a A1 A2 A3 A4 Cent 8 SälePax 476 Pax 397 A1 Pax A2 439 Pax 439 10 A3 9 A4 Halls 439 Pax 11 439 Pax 476 Pax 397 Pax 12 A5 A6 A7 13 A8 7.1b A5 A6 A7 A8 439 Pax 936 Pax 476 Pax 976 Pax Rolltreppe Treppe e CityCub nce /Entra gang Escalator Halle B Ein ße Pax Halle B tra5000 Jaffés Hall B Hall B Behindertentoilette r be Ü alk W Halle 7/ Hall 7 CityCube Berlin Säle Halls Säle Halls 1218m ² 1130m ² 7.2b Buda² pest 7.1 b London 1 Maximale Reihenbestuhlun g/ Maximum Theatre-style Halle 7/ Hall 7 CityCube Berlin 7.2c Dublin 2 4. ng .2 ga y 4 a w Snack Bar Maximale Reihenbestuhlun g/ Maximum Theatre-style Legende/ Legend 7.2aParis Helsinki 2 1 • Clemens Witt, chairman of the board, ShelterBox Germany e.V. sfoyer Eingang Lobby Entrance 3 1-1 Büros O 3 Offices 1-1 Maximale Reihenbestuhlun g/ Maximum Theatre-style r be Ü alk W 2 8.2 g an 8.2 ay 3 rg be w Ü alk W 4 8.2 g an 8.2 rg a y be w Ü alk W 5 6 Bridge C 4 6.1 g an 6.1 rg ay be w Ü alk W 1 Ostfoyer 1 East Lobby 7.1 b London Service Center Halle 7 3 é Cube Caf 1130 m² 6.1 g an 6.1 rg ay be w Ü alk W A8 7.1 a New York Halle 7 Eingang nce tra 7.1 a k En 7 Hall New Yor Bridge C 7.1 c 2 Ostfoyer y2 East Lobb A1 6.2 g an 6.2 rg ay be w Ü alk W A2 1 Ostfoyer 1 East Lobby 1 2 Meeting Dessau 5 1 4 Ebene Level 2 A3 A7 Bridge A 4 6 Bridge B 2 2. g an 2.2 rg ay be w Ü alk W 1 Ebene Level 1 A4 A1 Meeting Lindau 4.1 g an 4.1 ay A8 Säle A Halls A 1 Ostfoyer y1 East Lobb 1 1 6015m ² A5 A2 A6 B el 1 Halle Lev Hall B 5 2 rg be w Ü alk W A7 8 9 10 A3 1 Westfoyer 1 West Lobby Cube Club 11 12 13 A4 6 Meeting Weimar 4 2 4.1 ng .1 ga y 4 a w e CityCub e /Entranc Eingang e Jafféstraß 7 e CityCub e /Entranc Eingang ene Ebmm Messeda 3 5 Meeting Dessau 5 2 1 r be Ü alk W Business Center 7.1 c Paris Snack Bar yer Eingangsfo Lobby Entrance Bridge B 1 3 3 1 2 3 7.1 b London 4.2 g an 4.2 ay 1 Westfoyer 1 West Lobby Säle A Halls A A1 Offices 1-13 Bridge A 4 2.1 g an 2.1 rg ay be w Ü alk W A2 7 8 A5 7.1 a New York A6 A3 2 Ostfoyer 2 East Lobby e CityCub 2 nce er tfoy 5 4 g/Entra 6 EinganWes t Lobb my2 Wesam O 1-13 Messsed Büro Meeting Lindau Meeting Weimar 4 1218 m² 2 1 2.1 ng .1 ga y 2 a w Cube Club 9 10 11 5 2 7.25a Helsinki 2 1218 m² r be Ü alk W 1 Business Center 12 6 Halle 7 Eingang ance Hall 7 Entr Cube Café 4.1 ng .1 ga y 4 a w A4 2.1 g an 2.1 rg ay be w Ü alk W Ebene Level 1 13 3 Service Center Halle 7 8.1 g an 8.1 rg ay be w Ü alk W yer Eingangsfo Lobby Entrance 1-13 Büros O Offices 1-13 e CityCub nce ntra Eingang/Eaße Jafféstr 1 2 3 6.1 g an 6.1 rg ay be w Ü alk W 4 7.2 c Dublin 6 7.23b Budapest 2 3 Snack Bar 6015 m² 5 1218 m² Service Center Halle 7 Ebene Level 2 Halle B Hall B 4 7.2 a Helsinki M1 4 2 Ostfoyer 2 East Lobby Cube Café A5 e2 ensau EbDes M2 el 2 LevM3 Halle 7 Eingang ce ran Hall 7 Ent 2 Westfoyer 2 West Lobby r be Ü alk W 10 M4 1 1218 m² rg be w Ü alk W 6015 m² 1 e CityCub e ntranc Eingang/E m Messedam 7 4.2 g an 4.2 rg a y be w Ü alk W 4 A 6 8 Meeting 5 M5 M6 M7 M8 Bridge C 2.2 g an 2.2 ay 1 7.2 c rg be w Ü alk W 5 Bridge Meeting Lindau foyer Eingangs Lobby Entrance 9 6 – 14.00 SHELTER BOX – INTERNATIONAL EMERGENCY RELIEF VIA “GREEN BOX” How can we supply people that lost their base of existence due to natural disaster or conflicts? ShelterBox, reponding to humanitarian disasters all over the globe, provides emergency shelters and lays a foundation with humanitarian assistance. It developed from a small local care project into an international organization working in nearly 90 countries. Ticket. For an additional visit of the ITB Berlin fair please purchase a Trade Visitor n Dubli 7.3 a 1130 m² Berlin 7.2 b Budapest 2.2 g an 2.2 rg a y be w Ü alk W 6 Snack Bar 1 3 Ebene Level 3 3 B ge B HaMelle eting Brid ll Bmar HaWei 5 2 3 518 m² 7.3 a Berlin 6.2 g an 6.2 rg a y be w Ü alk W 2.2 ng .2 ga y 2 a w 2 3 S3 S4 R13 3 Ostfoyer 3 East Lobby 2 2 4 1218m ² 2 Westfoyer 2 West Lobby 3 2 Ostfoyer y2 East Lobb 5 R11 R12 R3 S1 S2 R1 7.2b Budapest R4 R5 R6 R7 R8 R9 R10 518m ² 1130m ² 1218m ² Service Center Halle 7 Halle 7 Eingang ce ran Hall 7 Ent ess er 1 7.2a Helsinki 2 Ebene Level 2 B 6 7.2c Dublin R2 7.3 c – Admission free of charge Lunchbox 7.3 c 11 March 2016, 10:30 am – 3:30 pm, CityCube Berlin, level 1, hallLuA5 nchbox 13.30 8.2 g an 8.2 rg a y be w Ü alk W r be Ü alk W More Information: www.germany.travel/tourismforall 1-13 13 6.2 ng .2 ga y 6 a w M2 4.2 ng .2 ga y 4 a w M3 r be Ü alk W M6 M7 CityCube Berlin Berlin CityCube CityCube Berlin M1 M4 M5 Barrier-free Tourism Day r be Ü alk W CityCube Berlin r3 Ostfoye 3 y East Lobb 25 CSR PROGRAM SUNDAY, 13 MARCH 2016 HALL 4.1B, SMALL STAGE 13.00 – 14.00 MELTING THE ICE IN THE HEART OF MAN Angaangaq Angakkorsuaq will connect you with the uniqueness of his native land: the oldest crust of Mother Earth which has never known war, chanting with his Qilaut (wind drum), making you aware of the spiritual significance of climate change. •Angaangaq Angakkorsuaq, Shaman and CEO of IceWisdom; Greenland (Kalaallit Nunaat) 15.00 – 15.30 SHELTER BOX – INTERNATIONAL EMERGENCY RELIEF VIA “GREEN BOX” How can we supply people that lost their base of existence due to natural disaster or conflicts? ShelterBox, reponding to humanitarian disasters all over the globe, provides emergency shelters and lays a foundation with humanitarian assistance. It developed from a small local care project into an international organization working in nearly 90 countries. • Clemens Witt, chairman of the board, ShelterBox Germany e.V. HALL 19, PALAIS AM FUNKTURM 15.30 – 17.00 THE DELPHIC FESTIVAL – ITB Grand Finale 2016 The Delphic Games, originally an international “contest of the arts” which was held in Ancient Greece, is now meant to be a spiritual competition of human beings which revives and enriches world cultures, strenghtens their identities and leads to reconciliation and peace, the basic requirement for any kind of tourism. In 2016 we will enjoy performances from ITB’s Partner Country Maldives as weil as from Iceland, Goa (India), Dominican Republik, Burundi and Botswana. W IN SUNDAY, 13 MARCH LOG_Logos_Druckdatei.indd 1 m EVERY DAY @ ITB: GS .c OFHELP o 09.09.13 13:06 • The DRV Child Protection working group in cooperation with ECPAT will organize an ITB “treasure hunt” during trade visitor days for young professionals which will motivate to deal properly with sexual exploitation of children in tourism. Those who find the right answers can win a trip to the Canary Islands. Information in Hall 10.1, stand no. 117 DRV) • In hall 1.1., stand 200, the historic travel book exhibition “Bon Voyage” shows the world’s largest collection of travel literature and posters from the 19th century to the present • There will be a photography exhibition featuring the UNESCO World heritage site Wadden Sea in hall 4.1. • Once again, there will be a charity project conducted by ITB Berlin: With regard to over 50 millions refugees globally we will collect funds for “Wings of Help”, a private + industry-driven initiative which uses e.g. available cargo areas of aircrafts to fly in relief supplies. Recently they have carried out relief flights and have also sent nine trailer trucks to the Turkish - Syrian border. See: www.luftfahrtohnegrenzen.eu/en/start.html • Information on Safer Travel is available at the booth of Berliner Aids-Hilfe e.V., a Berlin HIV Self-Helo-Organization, in hall 24, stand no. 103. • Are you thirsty? Check out Viva con Agua, a charitable business model based in St. Pauli, Hamburg (Germany), which helps to provide clean drinking water worldwide. • ITB facilitates “SIS” -Strong Independant Sisters project, founded by Jasmin Taylor, JT Touristik, an initiative which helps female refugees in Berlin to learn to live a self-determinated and financially independant life. • ITB supports Sozialhelden e.V., a network of volunteers sensibilizing and finding solutions for drawbacks in our society. E.g. at www.wheelmap.org everybody can easily find, mark and rate accessible locations worldwide • There is also the possibility to compensate your carbon foot print online at www.itb-berlin.de/ en/ AboutITBBerlin/TravelInfo/ or onsite at the atmosfair booth in hall 4.1b, stand no. 256. • In hall 16, the ITB Culture Lounge showcases 70 exhibitors from 11 countries, including UNESCO world heritage sites. • Visitors of the ‘Cultural Café’ in Hall 15.1 are entertained with lectures and presentations • The ITB Cinema in Hall 3.1 is showing the newest episode of the “Escape to Nature” documentary series • Travel can change the world. PLANET Her, a special pop-up photo exhibition for ITB at Gallery for Good celebrates the power of travel as a force for good, bringing people together and empowering women around the world. Admission is free and all visitors can enter to win a trip to Nepal provided by sponsors G Adventures and Lonely Planet. Linienstrasse 148 in Berlin Mitte from Tues 8th to Sunday 13th. Further details: planether.eventbrite.de CONTACT ITB Berlin CSR, Rika Jean-François, [email protected], Tel. +49 (0)30/3038-0, itb-berlin.com Copyright photos: Rika Jean-François and ITB Berlin Printed on environmentally-friendly paper 26 ITB supports the “Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism” (ECPAT) Logo ’The code’ Partial list of dedicated exhibitors (no claim to be complete) HALL 1.1 All Ways Travel Titicaca Peru, Booth no.102 Arawi Peru Expediciones, Booth no.102 Chile, Booth no.201 Condor Travel, Booth no.115 Mountain Lodges of Peru, Booth no.102 Royal Mountain Travel, Booth no.104b Swiss Import Promotion Programme SIPPO, Booth no.112 Unique Colombia, Booth no.107 Via Natura (Peru, Ecuador & Galapagos), Booth no.110 HALL 2.1 American Indian Native Alaska Tourism Association, Booth no. 465 HALL 3.1 avenTOURa GmbH, Booth no.225 Amadeus Travel Agency, Booth no.236+236b Ecole Travel, Booth no.236+236b Miller Reisen GmbH, Booth no.230a–b Multicultural Travel, Booth no. 206 SKÅL International/ Award, Booth no.149 HALL 4.1 Accesstour- ACCESSible Tourism for Outdoor and Urban Routes, Booth no.239 Active Adventure Tours Mongolia (Tour Mongolia), Booth no.248 Adventure Tourism Association in Bosnia and Herzegovina, Booth no.225 Adventure Travel Trade Association, Booth no.209 Adventures Overland, Booth no.230 Alte Schule, Booth no.103 Arctic Camp International, Booth no.114 Atmosfair, Booth no.240 Blood Lions, Booth no.242 Camp Adventures, Booth no.200 ECPAT Deutschland, Booth no.219 Euro Velo, the European cycle route network, Booth no.244 Evaneos, Booth no.237 Flocert, Booth no.214 Forum Anders Reisen, Booth no.203 Ger to Ger Responsible Tourism Agency, Booth no.243 Gesellschaft für Internationale Zusammenarbeit (GIZ), Booth no.202 Hauser Exkursionen international GmbH, Booth no. 203 Infra Cert / Green Lounge, Booth no.228a Ireland, Booth no.104 Lanzarote and Chinijo Islands UNESCO Global geoparks, Booth no.247 Mountain Adventures India Pvt. Ltd, Booth no.231 myclimate Deutschland GmbH, Booth no.211 National Geographic Traveler / World Legacy Awards, Booth no.210 Nationalparkforstamt Eifel, Booth no.105a NATKO e.V.– Tourismus für Alle in Deutschland e.V., Booth no.101 Nature of Armenia, Booth no.204 Nature of Georgia, Booth no.205 Nature or Azerbaijan, Booth no.206 Polar-Routen e.V. Förderverein für Wandern und Naturschutz in Grönland, Booth no.215 Reisenetz, Booth no.105 Splendid Evasion, Booth no.238 Studienkreis für Tourismus und Entwicklung e.V., Booth no.241 The Blue Yonder, Booth no.216 The Code, Booth no.220 Tourism Watch-Brot für die Welt, Booth no.217 / 218 Color: – Pantone 396 U/Black – CMYK: 20 C/1.5 M/97.5 Y/0 K (green) Unesco Geoparks, Booth no.224 University of Bath Group Accommodation, Booth no.111 Nationalparkforstamt Eifel, Booth no.105a Wadden Sea World Heritage aca Common Wadden Sea Secretariat/ CWSS, Booth no.227 Welthungerhilfe, Booth no.226 WYSE Travel Confederation, Booth no.102 Greenlounge ITB, Booth no.228a HALL 5.2a Maldives, Booth no.109 HALL 5.2b Active India Holidays, Booth no.237 CGH Earth Hotels, Booth no.206 ITC Welcome Group, Booth no.210 Kerala Tourism, Booth no.223 Orange County Resorts and Hotels, Booth no.229 SITA (Kuoni), Booth no.209 Indian Zing Tours Pvt. Ltd., Booth no.241 HALL 9 Taj Resorts and Palaces, Booth no.204 HALL 11.1 Cologne Business School, Booth no.202 Deutsche Sporthochschule Köln, Booth no.312 HALL 11.2 Biosphärenreservat Mittelelbe, Booth no. 101 HALL 12 tmu Tourismus Marketing Uckermark GmbH, Booth no.101 HALL 20 andBeyond (&Beyond), Booth no.112 Ezemvelo KZM Wildlife, Booth no.138 Kavango Zambezi Transfrontier Conservation Area, Booth no.133 Lesotho Tourism Development Corporation, Booth no.115 World Tourism Organization UNWTO, Booth no.127 HALL 21a Ghana Tourism Authority, Booth no.106 Nature Responsible Safari Company, Booth no.122 HALL 24 Berliner Aids-Hilfe e.V., Booth no.103 HALL 25 asr – Faire Partner, Booth no. 139 Gebeco GmbH & Co.KG, Booth no. 109 Intrepid Travel, Booth no.147 One World Reisen mit Sinnen, Booth no.113 Studiosus Reisen, Booth no.107 HALL 26 Alila Hotels & Resorts, Booth no.122 / 123 Asia Aventura, Booth no.320 Borneo Nature Tours, Booth no.121 CBI, Booth no.104 China Charmission Travel Sustainable Tours, Booth no.313 Destination Asia, Booth no.105 Handspan, Booth no.325 HGH Travel, Booth no.118 HG Travel, Booth no.323 Khiri Travel, Booth no.203 Krabi Tourism Association, Booth no.209 Lernidee Erlebnisreisen GmbH, Booth no.301 Mongolian Tourism Association, Booth no.309 Silk Road to Asia Travels, Booth no.230 Black & white: – Black •All ITB Berlin staff members are reducing their carbon footprint on business trips by donating to projects in developing countries with the help of atmosfair. •ITB Berlin supports public transportation and has developed a convenient bus shuttle from hotels to the fairground to help preserve the environment. • Travel to ITB Berlin completely carbon-free by using German Railway (Deutsche Bahn)’s Special Event Ticket for Euro 99,-. All of DB’s energy is 100% renewable. Link: www.bahn.de/Veranstaltungsticket / keyword: “itb” •To save energy and resources ITB in 2016 will not produce any print catalogue or quick finder; all relevant information is available online. A list of exhibitors will be available in the ITB News, printed in a climate-neutral way. We sustainably contribute to a forest protection project in the Kasigau Wildlife Corridor in Kenya. 27 CSR PROGRAM You can help: Call for donations of the Maltese during ITB Berlin! If you want to help refugees staying in Berlin while you are visiting ITB you can donate the following items at hall 14.2 (East Entrance) on ITB Saturday & Sunday from 10.00 – 18.00: Packaged dry nuts or fruits, new sets of underwear for adults (small sizes) and children as well as wool and fabrics! We would really appreciate your contribution, ideally with a small personal message! Support the work of the Maltese, an international non-governmental relief agency for humanitarian aid working in our neighborhood! Too beautiful to throw away – Exhibitors are asked to donate their ITB plants for refugees. Donate your booth plants at the end of ITB Berlin to the Maltese and help to embellish accommodations of refugees. You may deliver your potted flowers on Sunday, 13 March, starting from 6.00 pm in Room Regensburg (middle foyer between Hall 4.1 and 3.1) and in Hall 14.2. (Eastern Entrance) Many thanks! 28