yuba river - Whitewater Voyages
Transcription
Whitewater Voyages - 2012 YUBA RIVER TRIP MEETING TIME: All Trips: LOCAL WEATHER: www.weather.com (Zip 95944) 9:30 a.m. TRIP MEETING SITE: WATER FLOWS: www.dreamflows.com Just Upstream of Fiddle Creek Bridge Highway 49 between Camptonville & Downieville (Highway 49 is accessed in Auburn off Highway 80) Main Reservations Office (not a trip meeting site) NOTE: Whitewater Voyages 5225 San Pablo Dam Rd. El Sobrante, CA 94803 Yuba trips are wilderness trips…should you encounter rdifficulties on the way to the meeting site it will not be possible to make contact with your trip leader. We recommend staying in an area campground or motel the night before your trip. Phone: Fax: Email: Website (800) 400-7238 (510) 758-7238 [email protected] www.whitewatervoyages.com TRIP AGENDA Class III-IV Trips Class V Trips Arrive and check in at meeting site/time specified above Arrive and check in at meeting site/time specified above Turn in your signed, completed Release Form at trip check-in Turn in your signed, completed Release Form at trip check-in Rafting gear provided (life vest, helmet, wet suit if needed) Rafting gear provided (life vest, helmet, wet suit if needed) Transported to river put-in Transported to river put-in S Safety talk by Whitewater Voyages’ lead guide Safety talk by Whitewater Voyages’ lead guide Rafts launch onto river; each raft has own professional guide Class V Warm Up Test administered Enjoy midday lunch along river’s edge Rafts launch onto river; each raft has own professional guide Raft to take-out (meeting site) Enjoy midday lunch along river’s edge Cold beverage provided at take-out Raft to take-out (meeting site) Cold beverage provided at take-out MEALS One-Day trips: Lunch along the river. Lunch consists of variety breads, deli-meats, cheese, vegetables, fruit, cookies and punch. Vegetarians usually find sufficient accommodation—however special requests are accepted through the reservations office at (800) 400-7238. ALCOHOLIC BEVERAGES Please note that alcohol is prohibited while rafting or engaged in any river activity. PLEASE DO NOT TAKE CAR KEYS OR VALUABLES ON THE RIVER WITH YOU. Please arrange a hide-a-key for your vehicle, or leave your keys with our staff. Whitewater Voyages - 2012 YUBA RIVER TRIPS DIRECTIONS Please DO NOT GPS directions…please follow the directions provided below TO MEETING SITE FOR RAFTING From Bay Area 1. 2. 3. 4. 5. 6. 7. Hwy 80 East to Auburn At Auburn exit ―Hwy 49 North / Grass Valley / Nevada City Travel north on Hwy 49 approx. 27 miles to Nevada City Caution: At Nevada City, Hwy 49 splits into Hwy 49 and Hwy 20…stay on Hwy 49 by making a left turn at the split – head north on 49 towards Downieville From the split at Nevada City you will go approx 29 to 30 miles when the hwy crosses the north fork of the river and you pass over the Fiddle Creek Bridge (just after Indian Valley Outpost on the left) After crossing the bridge go approx 225 yards to the second little road on the left Park off of 49 and meet our staff on the little road…from there we will caravan to our camp just upstream If you are camping at Whitewater Voyages’ River Park Campground the night before your rafting trip please go to Whitewater Voyages’ campground in Lotus…see directions below…you will drive to the above rafting site in the morning. TO WHITEWATER VOYAGES’ RIVER PARK “BP” CAMPGROUND 7320 Highway 49, Lotus, CA 95651 Lotus (or the area commonly known as ―Coloma‖) is located on Highway 49 which connects Highway 80 in Auburn to Highway 50 in Placerville. From Bay Area 1. 2. 3. 4. 5. 6. Highway 80 East towards Sacramento Approaching Sacramento, Highway 80 splits—80 Reno/50 Tahoe—take the 50 towards Tahoe From the initial 80/50 split, you will travel approximately 40 miles on Highway 50 Exit on Ponderosa Road (Exit 37) in Shingle Springs (after Cameron Park but before Placerville) At exit stoplight turn left onto the overpass At the end of the overpass, at the 2nd stoplight (the 2nd light is only a tiny distance from the 1st light), turn right onto North Shingle Springs Road 7. After approximately five miles, North Shingle Springs Road curves left and becomes ―Lotus Road‖ 8. Stay on Lotus Road approximately six more miles—following signs toward Coloma / Lotus 9. Lotus Road will end Highway 49 (a 3-way stop sign)—turn left onto Highway 49 10. Almost immediately after turning onto Highway 49 you will cross over the river 11. After crossing the river, you will see River Park Village (a tiny shopping center) on the left. Use the second entrance to the shopping center where a left-turn lane is provided. Turn left into the center, then immediately swing right—you will see the entrance to our campground straight ahead From South Lake Tahoe a. Highway 50 West b. When going through Placerville, hook onto Highway 49 (a right turn at ―Spring Street‖ signal light) c. Follow 49 about 20 miles…when you pass Lotus Rd. on your left you are entering Coloma (the Sierra Nevada House Restaurant is on the left on the corner of 49 and Lotus Rd.) After you pass Lotus Road on the left you will almost immediately cross over the river…then follow step 11 above Whitewater Voyages - 2012 YUBA RIVER TRIPS WET SUITS Wet suits are provided for use as needed on a complimentary basis. Wet suits are typically required through May. Occasionally, cool weather occurs after May in which case a wet suit may be needed. Wet suits are required at all times on Class V river trips. Wet suit size requirements should be placed prior to trip with the reservations office at (800) 400-7238. Wet suits provided are 3mm neoprene ―Farmer John‖ style. Nylon paddle jackets provided with wet suits—however booties are not—please wear sturdy, secure shoes and wool socks. Wet suits should be worn over bathing suit, lightweight non-cotton shorts or polypropylene long underwear. We recommend wearing shorts over your wet suit to help prevent slipping on the raft. PLEASE DO NOT PLAN ON WEARING FLIP-FLOPS OR THONGS FOR RAFTING. You must wear shoes that securely stay on your feet—such as tennis shoes, water shoes, water sandals that strap on completely, etc. LOCAL CAMPING There are several U.S. Forest Service campgrounds located in quiet, primitive areas along the North Fork of the Yuba River that can be accessed from Hwy 49. Most campgrounds are ―first come, first serve.‖ The Ranger Station can provide information on these and other area campgrounds: Fiddle Creek (100 yards past Fiddle Creek Bridge) Rocky Rest (One mile beyond Fiddle Creek Bridge) Indian Valley (One mile beyond Fiddle Creek Bridge) Ramshorn (Six miles beyond Fiddle Creek Bridge) Union Flat (Six miles east of Downieville) LOCAL MOTELS Some of the properties below, while historical or quaint, due to their remote location, have quite strict cancellation policies or minimum stay requirements. Please inquire with the properties directly. Downieville Riverside Inn Sierra Shangri-La Carriage House Inn (530) 289-1000 (530) 289-3455 (530) 289-3573 Grass Valley Best Western Gold Country Inn Golden Chain Resort Motel Holiday Lodge (530) 273-1393 (530) 273-7279 (530) 273-4406 Nevada City North Yuba Ranger Station……..……….(530) 288-3231 Additional camping information and links can be found on our website at www.whitewatervoyages.com Red Castle Inn (800) 761-4766 Sierra City Herrington’s Sierra Pines (530) 862-1151 (800) 682-9848 Thank you for rafting with Whitewater Voyages…we hope you have a great time! North Yuba River An ideal spring paddle-rafting river close to the San Francisco Bay Area, the clear slender and sparkling North Yuba issues from Yuba Pass high in Tahoe National Forest to quicken down a narrow canyon of pounding rapids and great natural beauty. Lush, scented conifer forests adorn the steep canyon walls, while willow, sycamore and alder snuggle against the glistening banks. Lower North Yuba (Class III-IV) Goodyears Bar to Fiddle Creek A substantial step up from the South Fork American, the dashing, nearly continuous whitewater of the Lower North Yuba makes an excellent choice for adventurous first-timers and experienced rafters alike. An especially spectacular feature of this run is Maytag, a class V cataract just upstream from Fiddle Creek around which many choose to walk. The benefit of our two day trips is the opportunity to experience this fabulous run twice!! Upper North Yuba (Class V) Union Flat to Goodyears Bar Whipped foamy white, the North Yuba from Union Flat to Goodyears Bar, wails down a tight riverbed of high drops and precipitous boulder gardens. Highlights include the wild tumult of Moss Canyon and the class V rigors of Rosassco Ravine just above Goodyears Bar. Note: Depending on water levels, we sometimes vary the itinerary of these trips by doing double Moss Canyons, double Rosasscos, or other options, including moving upstream to the class V wild plum run. Union Flat Campground Downieville New Bullard’s Bar Reservoir Rossasco Ravine Goodyears Bar Fiddle Creek Whitewater Voyages 1-800-400-RAFT Release Form Notice Following is a copy of the Release of Liability form that all persons must complete and sign before embarking on a rafting trip. When a reservation is made and confirmed the reservations office will send, to the person whose name the reservation is under, an email with a partially completed Release form with the reservation number, rafting date, river selection, and length of trip specified. The emailed Release form should be distributed to each member of the rafting party. Each rafter will need to finish completing the form by filling in their personal information (name, address, etc.). The Release form is sent as a fill-in Adobe PDF document. You may distribute the form by email, or print and copy it for another method of distribution. Release forms should be submitted to Whitewater Voyages’ staff at trip check in. We recommend arriving at trip check in with your form already filled out. PLEASE BRING THIS FORM, SIGNED, TO YOUR TRIP CHECK IN. THANK YOU. WHITEWATER VOYAGES RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT This is a release. Read it carefully before signing. This release essentially states that I know I am going on a whitewater rafting trip in a wilderness/outdoor environment ‐‐ not on an amusement park ride or to an air‐conditioned shopping mall. As a result of the inherent risks in this activity, I know I may die, get hurt, or damage my belongings. If any of these occur, I understand that I cannot make a claim, sue, or expect WHITEWATER VOYAGES, its owners, officers, agents, employees, associates, the State of California, its Department of Parks and Recreation, the U.S. Bureau of Reclamation, Pacific Gas and Electric Company, Placer County Water Agency, and Sacramento Municipal Utility District (hereinafter referred to collectively as WHITEWATER VOYAGES) to be legally responsible or pay for any damages. ACKNOWLEDGMENT AND ACCEPTANCE OF RISKS: I, the undersigned, hereby acknowledge that I have voluntarily chosen to go on this whitewater rafting trip with WHITEWATER VOYAGES. Certain risks are inherent in any recreational activity and cannot be eliminated, altered, or controlled, and these risks that contribute to the unique character of the activity can also be the cause of injury, illness, death, and damages. I know and fully understand that a whitewater rafting trip, whether on a raft, oar boat, kayak, or any other type of vessel, is an outdoor adventure activity in wilderness environment with inherent risks and hazards where serious accidents can occur, participants can die, sustain injuries and property damage. Also, I understand that Class IV and V represent the most difficult and dangerous levels of whitewater and recognize that the risks associated with whitewater rafting are greatly increased. • I acknowledge and willingly assume all risks and hazards in whitewater rafting and river‐related camping from the pre‐embarkation rendezvous until the conclusion of the trip, including, but not limited to, (1) loss of control of the raft, falls in, out, or about the raft, collision with other participants, equipment, other rafts, rocks, trees, and any portion of the interior of the raft, and any other man‐made or natural obstacles, whether obvious or not; (2) judgment, decision‐making and conduct of the guides; (3) submersion in water, drowning; (4) encounters with animals, wildlife and insects; (5) exposure to wilderness environment, extreme temperatures, and inclement weather, remote areas, wilderness terrain, including travel by foot or vehicle in any way related to this activity, whether at camp or elsewhere; (6) assistance in lifting and/or carrying rafting equipment; (7) rescue‐related injuries; and (8) unavailability of immediate and appropriate medical attention in case of injury. • I further understand and acknowledge that WHITEWATER VOYAGES provides foot cups in some of its boats to assist participants in stabilizing themselves. The use of foot cups may present an increased risk of knee, ankle, or other injuries because of their restrictive nature. Use of foot cups is totally voluntary. • I understand and acknowledge that the above list is not complete or exhaustive, and that other risks, known or unknown, anticipated or unanticipated, may also exist and result in injury, illness, disease, death or damage. My participation in this activity is purely voluntary and I elect to do so at my own risk. RELEASE: In consideration for WHITEWATER VOYAGES allowing me to participate on this trip, I voluntarily agree to release, discharge, and hold harmless WHITEWATER VOYAGES and for any and all claims of liability arising out of their negligence, fault, recklessness, or any other act or omission which causes the undersigned illness, injury, disease, death, and damages of any nature in any way connected with my participation in this rafting activity. I also expressly agree to release and discharge WHITEWATER VOYAGES from any act or omission of negligence in rendering or failing to render any type of rescue, emergency or medical services. In signing this document, I fully recognize and understand that if I (or any minor on whose behalf I am signing this release) am hurt, die, or my property is damaged, I am giving up my right to make a claim or file a lawsuit against WHITE WATER VOYAGES, even if they negligently or by some other act or omission cause the injury or damage. • I further agree, to hold harmless, defend, and indemnify WHITEWATER VOYAGES from all defense costs, including attorney's fees incurred in connection with claims for bodily injury, wrongful death, or property damage, sustained by any minor under 18 years of age on whose behalf I am signing, or which I may have caused to spectators or other third parties, whether negligent or not, in the course of my participation in this activity. • As parent or legal guardian of a participant under 18 years of age, I have read and voluntarily agree that said minor may participate in this whitewater rafting trip, and I sign this release on their behalf and on the behalf of the minor's parents and/or legal guardians. In addition, I give W HITEWATER VOYAGES permission to treat said minor in case of illness, injury, emergency, or accident. Should emergency medical services become necessary, for the undersigned participant or minor, the expenses are the sole responsibility of the participant and not that of WHITEWATER VOYAGES. Personal medical and travel insurance is strongly advised for all participants. • WHITEWATER VOYAGES reserves the right to accept or deny service to any person. I hereby agree to follow all rules, regulations, and instructions of WHITEWATER VOYAGES while on this trip. I also certify that I and any minor on whose behalf I am signing, are physically and mentally capable of participating in these activities. I hereby represent that I have informed WHITEWATER VOYAGES of any pertinent medical conditions that may affect my or the minor's participation in these rafting activities. I hereby agree that WHITEWATER VOYAGES may use film or photographic records of this rafting trip for its promotional and/or commercial purposes. The Venue of any dispute that may arise out of this agreement or otherwise between the parties to which WHITEWATER VOYAGES or its agents is a party shall be either the town of El Sobrante, California, Justice Court or the County or State Supreme Court in Contra Costa County. Guide school/skills workshop participants: I understand that Whitewater Voyages is not certifying my guiding proficiency or readiness to go to another outfitter and guide right away after this training. I understand I will need additional extended training and practice to acquire proficiency in the skills being taught. I HAVE READ THIS DOCUMENT IN ITS ENTIRETY. I UNDERSTAND THAT I AM ASSUMING ALL THE RISKS INHERENT IN THIS WHITE WA TER RAFTING ACTIVITY. I UNDERSTAND THAT IT IS A RELEASE OF ANY AND ALL CLAIMS. I UNDERSTAND THAT THIS IS THE ENTIRE AGREEMENT BETWEEN THE UNDERSIGNED AND WHITE WA TER VOYAGES, THEIR OWNERS, OFFICERS, AGENTS, AND EMPLOYEES, AND THAT IT CANNOT BE MODIFIED OR CHANGED IN ANY WAY BY THE REPRESENTATIONS OR STATEMENTS BY WHITE WA TER VOYAGES OR BY THE UNDERSIGNED. I VOLUNTARILY SIGN MY NAME AS EVIDENCE OF MY ACCEPTANCE OF ALL THE PROVISIONS IN THIS RELEASE AND MY AGREEMENT TO BE BOUND BY THEM. Present this form at the river at trip check‐in. Please print clearly. Name (please print) Home Phone Address City State E‐mail Address: In the future we will be communicating mainly by e‐mail and through our website. Rafting Date(s) Cell Phone River(s) Zip Date of Birth Trip Length Are you over 18? YES NO ‐‐ If No, then accompanying adult must sign & date here: Signature (If under 18 parent or legal guardian must sign here also*) Date Signed Reservation No. *Minors not accompanied by their parent must bring this form signed by their parent or legal guardian. Adult accompanying the minor must also sign this release as a verification of the parent/guardian signature. 2011 WHAT TO BRING FOR RAFTING ESSENTIALS Clothing appropriate to season and weather See guidelines below for summer and spring/fall trips Sunscreen Plan to use plenty of sun protection cream with a high SPF# on exposed skin; Don’t put sunscreen on your forehead…splashes of water will wash it down into your eyes! Secure head strap for eyeglasses or sunglasses & secure chin strap for hat or visor Sold at meeting site for Kern and American River trips. Personal water bottle Gallon water jugs are on rafts from which your bottle may be replenished. Magnetic hide-a-key for car keys…do not take your keys on the river with you! If you wish you may leave your keys in the care of our staff while you are on the river. OPTIONAL Waterproof or disposable camera CLOTHING GUIDELINES Change of clothes for the drive home Summer Swim suit or shorts Protective footwear Tennis shoes that lace tightly, wet suit booties, or rugged, protective sandals that securely strap on. Bare feet, flip flops and thongs are not safe or permissible. Sun hat or visor With chin strap to prevent hat loss. Spring & Fall Warm clothing Plenty of warm clothes made of synchilla, polarplus, wool, fleece, capilene and similar materials which insulate well even when damp. Please avoid wearing cotton which when wet does not provide insulation and in cool or cold weather make you colder! Waterproof paddle jacket, windbreaker or rain suit. Hat Wool or an alternate insulating material such as Synchilla, Polarplus, etc. In cold weather, warm wool socks should be worn with your protective footwear. Protective footwear Tennis shoes that lace tightly, wet suit booties, or rugged, protective sandals that securely strap on. Bare feet, flip flops and thongs are not safe or permissible. In cold weather, warm wool socks should be worn. Wet suit Provided by Whitewater Voyages, whenever needed, on a complimentary basis. Wet suits do not include booties or footwear. Clients must provide own footwear. MEDICAL CONDITION ALERT Bring your own medication… Our staff is prepared to provide basic first aid, but we are prohibited by law from providing, and we are not trained, to administer medications or advanced medical care. So, all clients with medical conditions such as susceptibility to anaphylactic shock from bee stings, allergies, etc., should bring, keep handy, and inform their guide(s) about their medication/anaphylactic kit. Whitewater Voyages WET SUITS Wet suits are provided for use on a complimentary basis Provide Sizes In Advance to Reservations Office River Size At Trip Check-In Required In Spring & Cool Weather American (South, Middle & North) Required At All Times √ Kaweah √ √ √ Kern (Lower, Upper) √ √ Kern (Forks, Thunder Run) (Class V) √ √ Kings √ √ Merced √ √ Tuolumne √ √ Yuba (Lower North Class III-IV) √ √ Yuba (Upper North) (Class V) √ √ √ √ WET SUIT SIZING Height Range 5’1” 5’4” 5’8” 6’1” 6’3” RVE 2012 Weight Range 5’3” 5’7” 6’0” 6’2” 6’4” 100 115 140 180 220 115 140 180 220 240 Size Small Medium Large X-Large XX-Large Wet suits are 3mm-thick Farmer John neoprene with nylon paddle jacket. Wet suits should be worn over bathing suit, lightweight non-cotton shorts or polypropylene long underwear. Baggy shorts should be worn over wet suit to reduce slipping on raft. Wet suits do not include booties. Tennis shoes with thick wool or polypropylene socks are recommended. Please note that wearing any cotton with your wet suit will make you colder. A hat is recommended during cool weather—either wool or an alternate insulating material. Whitewater Voyages’ CAMPSITES River Park Campground Arrival 5:00 pm / Departure 1:00 pm Although guests are welcome to remain in the general campground longer, personal campsites should be packed and cleared by 1:00 pm. If you arrive before 5:00 pm your site may not be ready for immediate occupancy but you are welcome to explore the campground and play games. Camping gear rentals are available; gear should be reserved in advance through the reservations office at 800-400-7238. Please see Rentals Chart for further information. Campsites assigned by staff according to total camping reservations. Assignments are posted near trip check-in which is located in front of the camp store at the right end of the parking lot. Campfires are prohibited by the Forest Service most of the season. Open-fire barbeques are NOT permitted most of the season due to mandated fire restrictions. We recommend bringing only propane cooking equipment. FACILITIES Electricity: Limited; campground is very dark in campsites and on trails. Please bring flashlights. Restroom: Small but nice with separate rooms for men and women, each with two flush toilets and three showers. Continually maintained by our Camp Host but impossible to keep clean without the help of guests...shower area floor tends to flood...we keep a supply of floor towels in the shower area that guests are welcome to use to keep the floor dry and safe. There is also a four-station outdoor sink area next to the restroom. We do ask that guests refrain from washing dishes in sinks. For Kids: Games (including two pool tables, giant-size chess, foosball, volleyball), nature hike, and lots of fun! Camp Store: Sunscreen, water shoes, sunglasses, sunglass straps, flashlights, water cameras, beach towels, ice, beverages, snacks, tee-shirts and hats are available for purchase. Store is open at trip check-in time and from 4:00-7:00 pm. Pets: We love pets but, regretfully, they are not allowed in the campground for the health and safety of all guests—as well as for the sake of the animal that might be locked in a vehicle or leashed to a tree while their guardian is on the river. Thank you for your understanding and cooperation! ADDRESS: 7320 Highway 49, Lotus, CA 95651 LOCAL VOYAGES’ PHONE: 530-622-7215 DIRECTIONS From Bay Area 1. Highway 80 East towards Sacramento. 2. Approaching Sacramento, Highway 80 splits...80 Reno/50 Tahoe...take 50 towards Tahoe. 3. From the initial 80/50 split, you will travel approximately 40 miles further on the freeway. 4. Exit on Ponderosa Road / Exit 37 (after Cameron Park but before Placerville). 5. At exit stoplight turn left onto the overpass and cross over freeway. 6. At the end of the overpass, at the 2nd stoplight (the 2nd light is only a tiny distance from the 1st light), turn right onto North Shingle Springs Road. 7. After approximately five miles, North Shingle Springs Road curves left and becomes “Lotus Road.” 8. Continue on Lotus Road approximately six more miles— following signs toward Coloma / Lotus. 9. Lotus Road will end at Highway 49 (a 3-way stop sign)—turn left onto Highway 49. 10. Almost immediately after turning onto Highway 49 you will cross over the river. 11. After crossing the river, you will see “River Park Village” (small shopping center on the left). Turn left into River Park Village…there are two entrances into the shopping center; the safest entrance is the second one which provides a left turn lane. Turn into the center at the second entrance then immediately curve left then right…you will see the entrance to our campground straight ahead. From South Lake Tahoe A. Highway 50 West. B. When going through Placerville on 50, hook onto Highway 49 (a right turn at signal light for “Spring Street”). C. Follow 49 about 20 miles…when you pass Lotus Rd. on your left you are entering Coloma (the Sierra Nevada House Restaurant is on the left on the corner of 49 and Lotus Rd.) After you pass Lotus Road on the left you will almost immediately cross over the river…then follow step 11 above. 800-400-7238 w w w. w h i t e w a t e r voya g e s . c o m Dear Patrons, For those of you who have rafted with us in past years we extend a huge, warm “Thank You!” To those rafting with us for the first time we say “Welcome!” We greatly appreciate the opportunity to serve you and hope that your trip is a wonderful and memorable experience. We want to highlight a policy change that occurred in the 2010 season and that has been carried forward. Some clients will applaud the policy while some will not…but for reasons pertaining to liability, client safety and employee welfare, Whitewater Voyages no longer provides alcoholic beverages at happy hour or dinner. We do not prohibit alcohol—clients may furnish their own alcohol for personal consumption. We ask that alcohol consumption be limited to off-the-water time at the conclusion of the rafting day. As has always been our policy, alcohol is strictly forbidden while rafting or engaged in any river activity. While permitting clients to bring beverages that suit their personal preference, we do ask that a sense of moderation prevail— especially in the presence of minors. It is our goal to provide a fun, uplifting atmosphere for all—with safety our highest concern. We hope you understand and appreciate this policy…if you wish to discuss this policy please don’t hesitate to contact us at 800-400-7238. Whitewater Voyages’ Staff CANCELLATION POLICY Please understand that when a reservation is made and confirmed with a deposit it becomes an assured/guaranteed reservation…Whitewater Voyages is committing to hold space for you and remove that space from the market. If you decide to cancel, it can be difficult for us to rebook the space—especially in the case of cancellations that occur close to the reserved trip date. With this is mind, we must firmly adhere to the following policy: No-Shows/Late Arrivals No refunds or trip credits will be given for "no-show" or late-arriving guests that miss the trip departure--in such cases all monies paid to Whitewater Voyages are forfeited. According to the time frame in which you cancel, a cancellation fee will be assessed and the remaining balance of monies paid toward the cancelled space will be issued either as a refund or trip credit (trip credits are good towards a future Whitewater Voyages trip): Cancellation occurs 10 or fewer days prior to trip date 50% Cancellation Fee, 50% Trip Credit Cancellation occurs 11 to 30 days prior to trip date 20% Cancellation Fee, 80% Trip Credit Cancellation occurs 31 or more days prior to trip date 20% Cancellation Fee, 80% Refund Cancellation fees, trip credits, and refunds are calculated only on actual money amounts paid to Whitewater Voyages toward the cancelled trip space. Expenses incurred in association with your planned trip, or monies paid to other vendors/facilities in connection with your cancelled trip, are not the responsibility or liability of Whitewater Voyages. Any refunds issued are done so in the same method that the client payment was originally submitted to Whitewater Voyages. Persons may be substituted within a reservation without penalty. In lieu of cancellation, a change in trip dates, or river choice, will be accommodated (pending space availability on your alternate trip chice) without penalty if: 1) The change occurs 14 or more days prior to the originally booked trip date. If the change occurs less than 14 days prior to the original trip date booked, there may be a processing fee of $15 per person, up to a maximum total charge of $60 per reservation. 2) The change does not result in cancellation of the originally booked trip for other clients due to the trip falling below the minimum number of persons required to run a trip. A change that causes cancellation of the original trip for other clients is treated as a cancellation and the above cancellation fees apply. We regret that exceptions cannot be made for personal emergencies or illness. For this reason we urge our guests to purchase trip cancellation insurance. Trip cancellation insurance is available through Travel Insured International, Inc., 800-243-3174. Whitewater Voyages ♦ 800-400-7238 ♦ 5225 San Pablo Dam Rd., El Sobrante, CA 94803
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