Team PFC - Sphere 1
Transcription
Team PFC - Sphere 1
“News and Views That Are Out Of This World” Board of Directors Chairman Robert A. Borrhello Triangle Fastener Corp. Cleveland, OH 216-351-9933 Winter Winter 2012 Vol. 12 No. 2 Team PFC- It’s all about reputation! Vice-Chairman/Secretary Ron Foltz Cornerstone Tool & Fastener Tallahassee, FL 850-580-1200 Treasurer Larry Johnson Northbrook Contractor Supply Northbrook, IL 847-272-1290 Director Rodney Steier Duo-Fast Northeast East Hartford, CT 860-289-6861 Director Mike Gleason ELFCO-Electric Fasteners Co., Inc. Mokena, IL 708-478-6464 Director Allen Kass Kass Industrial Supply Corp. Bronx, NY 718-299-6060 Director George Morgan Kentec, Inc. Snellville, GA 770-985-1907 Director Andy Marker L.W. Meyer, Inc. Waukesha, WI 262-513-2800 Director Nevan Little Little Hardware Company, Inc. Charlotte, NC 704-333-3133 PFC Sales and Purchasing, 2011 Vegas Fastener Show For those who may not know, Porteous Fastener Company was founded by Anne and Bud Porteous in 1966. They “Bet the Farm” so to speak when he opened a 2000 square foot fastener warehouse in downtown Los Angeles. As with most start up businesses, the first years were a struggle but Bud made sure his employee’s and suppliers were paid, before ever taking a salary for himself. That is how it all started. Bud’s reputation for fairness was the cornerstone on which PFC was built. Today Barry and Bob Porteous run the family business. Together they strive to continue their fathers’ legacy and build upon that reputation. “Operating the business has certainly changed over the years, but our philosophies have remained the same”, says Bob Porteous. “My dad was probably the best salesman that I’d ever seen and he had a tremendous reputation for being honest and ethical. The PFC Team is committed to these same principles. The PFC Vision Statement reads: It’s all about reputation. We want everyone who comes in contact with our organization to say, “That’s a helluva company!” That statement, along with PFC’s Core Operating Principles and Strategic Directives were written during a long day of brainstorming by 50 of PFC’s management personnel from all departments and all parts of the country. It was a day filled with heartfelt ideas, passion and even some tears. Director of Procurement, Jim Jordan said, “It was an awesome day. We weren’t told what PFC was all about, we came up with the concepts as a The first PFC warehouse, Los Angles, 1966 Continued on back page Welcome New Sphere 1 Member Bob Borrhello Triangle Fastener Corporation Board Chairman’s Message Chairman’s Message 2012 “The man elected doesn’t change your life” is a quote I heard some years back and it stuck with me. I go to it often. It will certainly be handy, particularly in a year when there we will be a barrage of campaign ads, pledges and promises for change. Sound familiar? What changes our lives is what we do and who we are. Yet we all hold out for hope that our elected officials will begin to get it, do what they promise, take the best interests of Americans to heart, affect positive change, and just maybe, help the American public out along the way. Stay tuned. I saw a comedian the other night. He was not only very funny, but as comics often do, he cut to the bone when it came to social commentary and the affairs of government. He was exasperated because as he said, “even when our two parties agree (which is seldom) they can’t get the job done”. I laughed and then buried my face in my hands and wanted to cry at the truth of the matter. The gridlock and over the top partisan politics has reached such a garishly farcical point that literally one does not know whether to laugh or cry. In November, we will choose from one party’s, wounded, in over his head, candidate and the other party’s candidate whoever it is, will not really be liked by the majority of the party. Laugh or cry? As the year unfolds, I am sure I will take solace in the quote that started this piece and the knowledge that in spite of little help from our government our economy continues to heal slowly, albeit with the weight of the world on its shoulders. 2011 was a good year for Sphere 1 and the majority of our members and preferred suppliers. We saw double-digit growth in purchases from members to our suppliers, and tremendous participation in our two flagship programs, Gateway for Growth and Sphere 1 University. The economy is expected to continue Continued on back cover Decatur Bolt Company Decatur, IL • 217-429-3818 Contact: Larry Sandifer [email protected] www.decaturbolt.com Sphere 1 Member News Triangle Fastener Corp. is pleased to announce that Donnie Campbell has been name Branch Manager for the Richmond branch of TFC. For more information visit www.trianglefastener.com Manor Hardware & Construction Supply are now bending and fabricating rebar in house at their newly opened 4,000 sq. ft. Rebar Fabrication Shop at the Tacoma, WA store located at 11317 Steele St. The shop offers quick service, rebar take-offs and detailing for all size jobs, cutting/bending bar from #3-#8, and free delivery to job sites. They also stock concrete accessories. For more information call 253-581-7746 or visit www.manorhardware.com Carson Sales held a customer appreciation open house on Thursday, Oct. 27th. The daylong event, which included door prizes, raffles & lunch, was attended by about 200 customers & guests. A number of special promos were offered. We wish to thank all of the Sphere 1 preferred suppliers who participated in making the day a success. For more information please visit www.carsonsales.com or call 800-454-9483. Sphere 1 Member News Bay Verte Machinery Inc. of Green Bay, WI has acquired Valley Surveying Instrument Supply of Appleton WI. VSI was started by Jim Winkler in 1988 and specializes in surveying and construction instruments like GPS, machine control and general surveying supplies. VSI sold products throughout the U.S. and offered training and repairs of surveying instruments and lasers for 20 plus years. Jim Winkler will remain to help integrate the new division. Bay Verte Machinery Inc. now has 5 divisions comprising of: Industrial Machinery, Construction Products, Service, Retail stores and Surveying Products . For more information visit www.bayverte.com Kass Industrial Supply held their 13th annual Sales Meeting at the Seaview Resort in Galloway, NJ on Friday, Sept. 16th thru Sunday, Sept. 18th. The event began with lunch followed by a sales meeting at which four venders made presentations on new and existing products to the outside sales force. In the evening participants met for cocktails and dinner and had an opportunity to mix and build deeper business relationships. After breakfast on Saturday Marty and Allen Kass offered a presentation that was both informative and somewhat comedic. This was followed by presentations from four major Kass vendor partners to the inside and outside sales team of 90 sales people. Three of the four are Sphere 1 preferred suppliers; Ramset, DeWalt and Buildex. These companies have been asked to make presentations at all 13 annual sales meetings. The meeting was followed by lunch and golf. The day was finished with cocktails, an award ceremony and dinner. Vendor partners were given awards to acknowledge their continued support and partnership. Other attendees include Powers Fasteners, Milwaukee, Karp, Filmtech, and Surface Shields. Brannen’s Inc., hosted an open house for Sphere 1 Members and Preferred Supplier who attended STAFDA‘s 35th Annual Convention. Guests were treated to Texas style hospitality, food and drink, and a chance to tour the San Antonio store. Thanks for opening your doors Rusty. We had a great time! Vendor Spotlight PLATINUM SPONSOR Vendor Spotlight PLATINUM SPONSOR Vendor Spotlight Sphere 1 Member News PLATINUM SPONSOR Auxiliary Service Supply and Hardware has moved from Silvia St. to a new location in Lawrenceville, NJ. The new address is 644 Whitehead Road, Lawrenceville, NJ, 08648. The phone number remains 609-530-0077, but the fax number has changed to 609421-8148. Calendar of Events Vendor Spotlight BRONZE SPONSOR Sphere 1 Annual Meeting May 7-10, 2012 Red Rock Resort, Las Vegas, NV Monday, May 7 • Optional Golf Outing Tuesday, May 8 • Member-Only Luncheon & Meeting • Opening Party Wednesday, May 9 • Preferred Supplier Meeting • Tabletop Appointments • Awards Dinner Thursday, May 10 • Tabletop Appointments Continue Welcome New Preferred Supplier Vendor Spotlight PLATINUM SPONSOR Star Stainless Screw Company is a privately-held American-owned company based in New Jersey. We are the largest wholesale distributor of stainless, brass, silicon bronze, aluminum and monel fasteners in the United States and Canada. We have thirteen facilities in the United States and one facility in Canada to offer our customers “Instant Stock”® “right-off-the-shelf”® material. We believe in doing business the old-fashion way: person to person. We believe the best way to grow your business is through a sustained working relationship with our experienced sales team. We look forward to serving your company and our industry. Tim Roberto, Star Stainless Screw National Sales Manager, is the Sphere 1 primary contact. Tim has worked for Star for 20 years; a rookie by Star’s standards of long-term employment. Please continue to work with your existing salesperson, or contact Tim if you do not have one and he will provide a sales contact. He may be reached at 800-554-2658 or [email protected] Tim Roberto Preferred Supplier News Tina Rorak Tina Rorak has joined Aervoe Industries as a Key Account Manager. Tina has extensive industry experience, previously serving as National Account Manager, Regional Manager and Sphere 1 primary contact for Krylon. She may be reached via cell at 216-501-0316, Fax 216-381-5331, or email: [email protected] For more information about Aervoe visit www.aervoe.com Brighton Best International is pleased to announce that Jack Francis is the new Northwest Territory Sales Manager. Jack will travel throughout nine states including Washington, Oregon, Utah, Idaho and Northern California. In other news BBI is expanding! BBI Seattle (bottom left) doubled its square Jack Francis footage January 1, 2012. The location has increased from 7,800 sq. ft. to 15,600 sq. ft. Brighton-Best New Jersey (bottom right) now has two locations, Logan Township and Sayreville. The 77,000 sq. ft. Sayervill location opened during the fourth quarter of 2011. For more information visit www.brightonbest.com or follow on Twitter @BrightonBest Vendor Spotlight PLATINUM SPONSOR Vendor Spotlight PLATINUM SPONSOR Vendor Spotlight PLATINUM SPONSOR Preferred Supplier News Coleman Cable has acquired Technology Research Corporation (“TRC”), a recognized leader in providing cost-effective engineered solutions for applications involving power management and control, intelligent battery systems technology and electrical safety products. TRC is now a wholly-owned subsidiary of Coleman. Gary Yetman, President and CEO of Coleman, said, “TRC’s sizable commercial and consumer products segment greatly broadens our current electrical products platform. TRC’s other focus is on battery, power storage, and power management systems, all of which represent new product lines and end markets for Coleman. We see the potential for attractive longer-term returns in these product and market areas as we benefit in the interim from a more immediate integration of TRC’s commercial and consumer products business.” With this acquisition Coleman has two additional state of the art manufacturing facilities; Honduras and Clearwater, FL. For more information visit www.colemancable.com Generac Power Systems is pleased to announce that Sean Miller has recently joined the company as Director of Sales. Sean will be responsible for overseeing a large portion of Generac’s accounts, including the CIS channel which focuses on contractor and pro retail outlets. He has over ten years of experience in the industry, most recently as the Senior Vice President of Sales, Marketing, Strategy and Sean Miller Operations for Tasco Industries. He will be based out of Waukesha, WI. Generac Power Systems marked the end of the year with announcement of additional investment in its business through acquisition, expansion, and infrastructure improvements. These moves came during a year that saw unprecedented demand for the company’s home and industrial standby power systems. In October 2011 Generac acquired Magnum Power Products, a leading manufacturer of highquality light towers and mobile generators. The acquisition helps to diversify Generac’s overall product portfolio and open new opportunities for both Generac and Magnum products. In November Generac announced the creation of more than 400 new jobs across all Generac locations in Wisconsin. The new jobs are a direct result of the increased demand for Generac portable and home backup generators in the wake of severe weather and enduring underinvestment in the nation’s power grid. The year was capped off by finalizing plans for a multi-million dollar renovation and expansion of the headquarters building in Waukesha, Wis. The facility will house an R&D center of excellence, while modernizing the space to increase its capacity and efficiency to meet business needs. Generac will break ground on this renovation and expansion in the first quarter of 2012. Justin DeBree a surfer from Cocoa Beach, joined Makita Power Tools in June. He is a great rep and a world record holder. In June 2008 Justin set the world record for the Longest stand up paddle board journey. Traveling from Key Biscayne, FL to St. Marys, Georgia, a distance of 420 miles. The trip was to raise awareness of the world Skin Cancer Foundation (www.worldskincancerfoundation. com) Over one million cases of skin cancer are diagnosed every year and more than 10,000 die from skin cancer annually. Justin (right) and Ron Foltz of Cornerstone Tool and Fastener look over the newly reset tool wall. They look for the new reset to bring more focus to the category in 2012. Preferred Supplier News After 42 years of hard work and dedication to both Carlson Systems and Interchange Brands, Roy Glup decided to become a full time retiree at the end of December 2011. In January of 2009 Roy transitioned to part-time but continued with his Interchange administrative and purchasing duRick Lawrence and Roy Glup ties. Roy worked for Carlson Systems when Interchange was established in 1974 and took on many duties throughout the years before assuming the responsibilities of General Manager for Interchange. Roy is looking forward to spending more time with his family, traveling and keeping busy with his many hobbies and outdoor activities. Rick Lawrence has accepted the position and responsibilities of General Manager of Interchange Brands. Rick was the Operations Manager of the Carlson Systems Regional Distribution Center in Kansas City, which is also the Distribution Center for Interchange products. Rick has been with Carlson Systems for 10 years and prior to that was involved in a family business/lumberyard for 25 years. Norseman Drill and Tool, recently announced the addition of Kent Zachman as Eastern Regional Sales Manager for the company. Kent comes to Norseman with over 30 years experience in machining and machine tool sales and tooling application work. He will oversee sales activities in the Eastern U.S. and Canada, working closely with the rep organizations in both the Norseman and Viking divisions as well as Kent Zachman directly participating in sales and marketing functions in the Midwest. As an engineered sales solution and application specialist, Kent is well prepared to address cost saving possibilities at the distributor level or in the field at the end user site in work with distributors and sales agents. For more information on Norseman visit www.norsemandrill.com Protective Industrial Products, Inc. (PIP) has named Bonnie DiDomenico to the position of North Central Market Manager PPE. Bonnie comes to PIP with 24 years of industrial sales experience, with a strong focus on safety eyewear and PPE. Her territory includes Ohio, Michigan, Kentucky, Indiana, WestVirginia and Western Pennsylvania. Bonnie can be reached via email at [email protected] PIP is proud to release its newest Electrical Safety Products catalog. The new 48 page brochure contains all of the PPE necessary to keep workers in the utility and electrical fields safe and in compliance… from rubber insulating gloves to hi-visibility clothing. For information and to download an electronic copy of the new ESP catalog, visit the website at www.pipusa.com or call 800-262-5755. Powers Fasteners is pleased to welcome to Siobhán Sawyer as a Field Engineer. Her territory will cover the southeastern U.S., from Alabama to Pennsylvania. Her responsibilities include educating the design community about changing building codes, and the products and services that Powers offers to satisfy the updated requirements. She will provide support for the regional sales effort including educational seminars, presentations and consulting services Siobhán Sawyer regarding Powers products performance characteristics and applications. She has an extensive background in engineering and engineering support for business development and sales. For more information on Powers visit www.powers.com Vendor Spotlight PLATINUM SPONSOR Vendor Spotlight PLATINUM SPONSOR Vendor Spotlight PLATINUM SPONSOR Preferred Supplier News Safety Supply Corporation, the parent company of Radians Inc., along with Philip Young and Tammy Joyce announce they have acquired substantially all of the assets of Carolina Safety Sport, LLC (Carolina). Carolina is a respected brand of USA manufactured custom reflective apparel located in Thomasville, North Carolina. “This is an exciting acquisition for Radians,” Mike Tutor, Radians CEO states. “With the addition of Carolina Safety Sport, we continue to demonstrate our commitment to expanding our domestic manufacturing. Carolina’s capabilities will complement our growing reflective wear business. Radians is pleased to add Philip and Tammy to our management staff as they continue to run the operations in Thomasville and bring innovative ideas and expertise to Radians. The whole team is very excited about our future and the prospect of our combined growth both organically and through future acquisitions.” The company has additional facilities in Reno, Nev., Dallas, Texas, and Belmont, Mich. For more information visit www.radians.com Surface Shields, Inc., is pleased to announce the addition of Michael Ortiz as a Regional Sales Manager. Based in Leucadia, CA; Mike will be responsible for sales, customer solutions and account management in the growing Western region including Arizona, California and Nevada. Mike has a considerable level of product knowledge and impressive sales and customer service experience Michael Ortiz in the industry. He will assume many of the account management duties of Steve Weaver, who will remain with Surface Shields as a Consultant focused on accountspecific assignment in Southern California. Vendor Spotlight PLATINUM SPONSOR Surface Shields expanded its Builder Board converting and printing capabilities with the addition of a new converter at its Orland Park, Illinois corporate headquarters in the fall of 2011. The new converter allows for faster turnaround times, lower minimums on custom printed Builder Board, and improved quality control for this popular heavy duty surface protection. Additionally, Surface Shields improved its distribution capabilities to include 28,000 square feet of warehouse space at its Orland Park, IL facility to more efficiently serve its distributors. This expansion allows for increased on-hand supplies and faster delivery of temporary surface protection, dust containment products and adhesive tapes. For more information on Surface Shield visit the website at www.surfaceshields.com Simpson Strong-Tie has recently entered the concrete repair, protection and strengthening business as part of its ongoing effort to expand its presence in the commercial, industrial and infrastructure construction. The company has acquired Baltimore-based Fox Industries Inc. and has agreed to purchase Switzerland-based S&P Clever Reinforcement Company. Simpson Strong-Tie has been in this industry for more than 15 years with its Anchor Systems product line and is excited to broaden its offering. For more information please visit www.strongtie.com Diamond Products Limited has launched a new, updated website at www.diamondproducts.com. The new site provides; streamlined searching and more intuitive navigation, product search engine, technical downloads, links to product videos and training, enhanced catalog viewer, interactive multimedia and technology like Google mapping software, social media pages, company news, and more. For more information call Diamond Products Limited at 800-321-5336. Preferred Supplier News Maria Garcia, National Sales Manager for Rivet & Eyelet Technologies announced a corporate sponsorship for the 2011-12 season with DaSilva Racing out of New Hampshire. The #172 Rivet & Eyelet Ski-Doo MX-ZX-600RS driven by Jake DaSilva will compete nationwide in the ECS/ISOC AMSOIL SERIES. The entire Rivet & Eyelet Race Team wishes Jake the best of luck in his chase for a championship in 2011-12. For more information visit www.riveteyelet.com or call 1-800-853-7011. Werner is pleased to announce Daniel Ward is National Safety Training Manager. Dan has spent 20 years in the development of fall protection equipment/systems and training at the end user level. He is best known for his work with movie/television and stage production: Warner Bros, 20th Century Fox, Paramount Studios, Sony Studios, CBS Studios, NBC and the Tonight Show, ABC Studios, DreamWorks, Cirque Du Soleil. In 1996 Dan assumed the Daniel Ward responsibility for Fall Protection/Rescue training for the AMPTP movie studio union in Hollywood, California. Dan has worked with and trained over 10,000 end-users and personally tests all of the equipment and systems he recommends. He is OSHA 10 hour fall protection certified, provides training to OSHA inspectors and has worked with and completed Competent Person Training courses with all major fall protection companies. Dan’s innovative method for demonstrating the effects of hanging in a harness has become the industry standard. His final movie production project was “Mission Impossible 4” filmed in Dubai. His responsibility was to assist stunts with fall protection systems installation and training, and to monitor all fall exposure activity when setting up and filming. The filming was conducted 155 floors high in the world’s tallest building. Dan has managed an engineered system, design and installation division at Ver Sales Inc. in Burbank, California for the past 18 years. Have You Seen Us Lately? www. reedmfgco.com got a facelift and Reed wants you to see the reveal. To modernize Reed product pages, the layout of all product family pages was enhanced. Easily navigate a product page to find operator’s manuals, parts, accessories, and related products. Additionally, the photo library was overhauled. To the webpage visitor, it means more photos - with captions. Find and download or email Reed product photos right from the product page. Reed believes the new layout better organizes all the data and demonstrates Reed’s commitment to ongoing improvements in Reed tools and in reaching tool users. ROLAIR is happy to announce the hiring of two new members to it’s inside support team. Kale Falkenthal, a recent graduate of the University of Wisconsin La Crosse where he studied Organizational/Professional Communications, is part of the Eastern inside Corey Nampel Kale Falkenthal sales team. Corey Nampel, a recent graduate of the University of Wisconsin Milwaukee where he studied Journalism & Media Communications – Advertising/Public Relations, is part of the Customer Service Department. Kale and Corey worked in production at ROLAIR before attending college. They will add additional support for Sphere 1 customers. For more information about ROLAIR visit www.rolair.com Vendor Spotlight SILVER SPONSOR Vendor Spotlight GOLD SPONSOR Vendor Spotlight GOLD SPONSOR Preferred Supplier News Jeff Brown of Brinker Brown hosted 200 customers during a Dec. 2 sales event at the Fort Meyers, FL store. Attendees enjoyed hamburgers, hot dogs and ROCKSTAR drinks. The Makita Experience More Truck was on site allowing customers the opportunity to try all the tools, resulting in strong sales. Other vendors participating in the event were DEWALT, Milwaukee, Lenox, and Stabila. Contractor Nail & Tool had a grand opening event on Nov. 9th at the new location in Mt. Pleasant, SC. Many vendors participated including Makita, DEWALT, Hitachi, and Freud. After a successful day of sales, owners Brian and Aleta Riesberg hosted an oyster feed for their customers. Over 15 bushels of oysters, each weighing 50 lbs, were consumed during the evening. That’s a lot of oysters to shuck! The Makita Experience More Tour landed at Neu’s Building Center in Menomonee Falls, WI for their Octoolber Fest event on Oct. 25th. Mike Karch, Senior VP at Neu’s said, “Makita’s truck event at Neu’s was well attended. Our customers really connect with how the truck content and layout shows that Makita understands their work and that Makita strives to create better tools to make jobs easier. To us Makita shows our customers they are willing to invest in a more direct, clear communication with them, while still partnering, and building up dealer value.” Check the Makita website for upcoming events near you to see how you can “Experience More”. Vendor Spotlight GOLD SPONSOR Pioneer Fasteners & Tools held their annual Makita demo on Oct. 19th. The day started out really crazy as Pioneer was extremely busy with their morning deliveries. Once those were completed the demo area was set up. Makita reps were busy all day working with customers and sales were brisk. A classic BBQ lunch was served. The food was awesome. Miss Makita attended and signed posters throughout the day. She and the Pioneer staff gathered for a group photo at the end of the day. In early Nov. Makita Reps Adam Kidrowski and Trevor Wightman completed an overhaul of the display at the Rochester Thomas Tool. A dramatic difference can be seen in the before and after photos. The remaining stores will be completed shortly. On Oct. 28 the Makita Experience More Truck visited the Sartell, MN store to offer great tool demos. If you are interested in redoing your display contact your local Makita rep or Theresa Westphal, the Sphere 1 primary contact at 909210-3176 or [email protected] Before After The Tool Nut in Yorktown Heights, NY really knows how to bring out the Halloween theme in their store. At a recent Oct. tent demo the Makita Rep Adam Jones came in and set up an end cap for the season. As you can see from the picture they like to have fun at the Tool Nut and to really engage their customers with unique displays. SPHERE 1 UNIVERSITY UPDATE TREK Center News • 1,587 Distributor Member Taking Courses • 29,303 Enrollments • 8,705 Hours of Training Completed • 121 Courses Available New Sphere 1 University Courses Champion Cutting Tool • RotoBrute Magnetic Drill Press and Annular Cutter Generac Power Systems • RPG101- Why Automatic Standby? • RPG102- Selling Generac Automatic Standby Generators Hitachi • Standard Crown Staplers (Models N5008AC2 and N5010A) • Wide Crown Staplers (Models N5021A and N5024A2) • NR65AK 2-½" Strap-Tite Metal Connector Strip Nailer Louisville Ladder • C.L.I.M.B. Academy Rolling Warehouse Ladders • C.L.I.M.B. Academy Scaffold Safety • C.L.I.M.B. Academy Step and Extension Makita • Lithium Powered Cordless Power Tools (LXT) Powers Fasteners • Power-Stud SD2+ • Wedge-Bolt BT+ ROLAIR • Intro to Rolair & Best-Selling Units PK Trimble • Determining if a Rotating Lase is in Calibration • Machine Control Receivers • New Points and Line Generator Las-5.2XL DEWALT – Sphere 1 Member Only Training • Towson MD March 6-8 To register go to: http://www.surveymonkey.com/s/RegistrationforSphere1DeWaltTrainingMarch6-8 or contact Mike Bentley at 760-804-0430, [email protected] SAIT Conducts 2-Day Training Seminars United Abrasives, Inc. / SAIT training seminars provide intensive instruction that will help improve your business’ profitability by giving you a better understanding of United Abrasives, Inc. / SAIT products and marketing strategies. This opportunity is provided to our customers, complements of United Abrasives, Inc. / SAIT, providing them an opportunity to visit the facility in North Windham, Connecticut and learn more about abrasives. During the 2 day seminar there will be an overview of abrasive products including bonded, coated, brushes, and accessory items. Attendees will also be given a plant tour of the manufacturing facility and participate in a very extensive hands-on session. Please take advantage and sign up today! Next training class will be held February 9 – February 10, 2012. Keep checking our website’s Training section for future training dates. For more information contact Ron Gehen at [email protected] or visit www.unitedabrasives.com Visit the Sphere1 University at www.sphere1.coop for more information. Team PFC Chairman’s Message Continued from page 2 to grow in 2012 and the pent up construction demand should translate into expanding opportunities for our members as the New Year unfolds. Our goals for 2012 are simplistic in nature...keep our eye on the ball... focus on who we are...what we do... In execution, it becomes a bit more complicated. With over 200 Sphere 1 companies and their thousands of employees affecting the outcome we need all of our members and preferred suppliers totally committed to those flagship programs I mentioned. We mutually need to seek out, explore, and implement additional ways to increase our business between members and preferred suppliers. If we all notch it up a bit, 2012 will prove to our best year ever. I would like to take this opportunity to thank our membership and our preferred suppliers for their continued support of Sphere 1. I would also like to thank Carol, Mike, Melinda, Nancy, Colleen, Kathy, Barb, Joe and our Board of Directors for their commitment and dedication to the goals of our organization. Until we meet again I wish you a Happy, Healthy, Success filled 2012. Bob Directory President/CEO Carol Shackelford 714-777-6724 [email protected] Vice President Mike Bentley 760-804-0430 [email protected] Cooperative Services Melinda Tobey 760-804-0430 [email protected] For more information on Sphere 1 please contact us or check out our website at www.sphere1.coop Sphere 1 National Office 2121 Palomar Airport Road, Suite 170 Carlsbad, CA 92011 Continued from the cover team and we all believe in them.” PFC Mission Statement: We continually strive to be the leader in our industry by developing lasting relationships with our customers and suppliers. Employees are family, and First Class Service is our way of doing business. Retired Vice President, Jay Hebert once said in a sales meeting, “People buy from people they like!” This statement continues to ring true, but has developed into something more over the years. “People buy from people they trust!” says Barry Porteous. “We had and still have the best people. We find quality people and they stay. The average tenure of our Regional Sales Managers is 22 years and with that comes stability and commitment to our customers.” Kevin Chavis, Western Regional Manager adds, “It’s important for me to know what my customers need in order for me to help with their success. They have first hand knowledge of what’s happening on job sites or with inspectors. If there are changes in our industry, they are the first to know, and I want to be the one they trust to help.” PFC has long been recognized as a leader in the fastener industry. Providing “First Class Service” goes well beyond taking an order and shipping it complete. It is the simple things like clearly labeled packaging and adding customer part numbers to packing slips and invoices. It is doing what you say you are going to do, when you say you are going to do it. It is striving to understand and exceed your customers’ expectations. It is meeting your customer on Saturday at the warehouse because he has an emergency. These are the traits that make PFC the industry leader that other fastener importers/master distributors try to compare. “All of us at PFC understand IT’S ALL ABOUT REPUTATION and we stand behind ours!” *PFC published a book in 2007 called “40 Years of First Class Service.” If you’d like to read the stories that make up PFC’s history, email [email protected] to request a copy. Porteous Fastener Company is a master distributor of quality fasteners selling to distributors only. For more information, please visit www.porteousfastener.com Vendor Spotlight Vendor Spotlight SILVER SPONSOR BRONZE SPONSOR
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