peranan pegawai daerah dari perspektif setiausaha kerajaan negeri

PERANAN PEGAWAI DAERAH
DARI PERSPEKTIF
SETIAUSAHA KERAJAAN NEGERI SARAWAK
Oleh
Y. BHG DATU OSE MURANG
Timbalan Setiausaha Kerajaan Negeri (Bahagian Operasi)
mewakili Setiausaha Kerajaan Negeri Sarawak
bersempena
PERSIDANGAN PEGAWAI DAERAH SELURUH NEGARA
Pusat Konvensyen Antarabangsa Putrajaya
23 Jun 2014
TUJUAN
a) Untuk membincangkan isu dan
masalah pelaksanaan program
pembangunan luar bandar
b) Untuk meningkatkan jalinan
kerjasama diantara KKLW, Pejabat
SUK, Pejabat-Pejabat Residen dan
Pegawai Daerah seluruh negara
SCOPE
A. BACKGROUND
B. THE ROLE OF GOVERNMENT
C. ISSUES AND CHALLENGES
D. ORGANISATIONAL CAPACITY (R&DO)
E. CONCLUSION
A. BACKGROUND
LIMBANG
MIRI
BINTULU
MUKAH
SIBU
SARIKEI
KAPIT
KUCHING
BETONG
SAMARAHAN
SRI AMAN
ADMINISTRATIVE STRUCTURE
History, Geography, Diversity, Economics
STATE
(SUK)
DIVISION (11)
(Resident)
DISTRICT (31)
District Officers)
SUB-DISTRICTS (28)
(Sarawak Administrative Officers)
B. THE ROLE OF GOVERNMENT
 Development
 From Good –






= Progress
Great
High income (economy)
Better education & health
Improved standards of living
Improved stability & tranquillity
In control of one’s destiny
Opportunity to do things that gives
one pleasure and satisfaction.
R&DO
SCOPE OF WORK
1
PLANNING & DEVELOPMENT
2 DEVELOPMENT ADMINISTRATION
3 GENERAL ADMINISTRATION
4 STATUTORY FUNCTIONS
5 CORPORATE AFFAIRS
C. ISSUES AND CHALLENGES
①
②
③
④
Environment – External
Geography – Accessibility
World View – Mindset
Organisational Capacity
① ENVIRONMENT
Global - National - State
VISION 2020
1MALAYSIA
POLITICAL
ECONOMIC
GTP (NKRA)
10MP
11MP
ETP (NKEA)
SOCIAL
TECHNOLOGY
SCORE
Globalised – Complex - Dynamic
② GEOGRAPHY
- Divisional Structure
- Inaccessibility
- Rural Urban Divide
LIMBANG
MIRI
Arus Pembangunan
Arus Penghijrahan
BINTULU
MUKAH
SIBU
SARIKEI
KAPIT
KUCHING
BETONG
SAMARAHAN
SRI AMAN
MODE OF TRANSPORT
③ WORLD VIEW – MIND SET
 Rugged
countryside
 Inaccessible
 World view not in
tandem with a
globalise world
 Scope of need
different from
standard government
projects
Photo: Meeting with Penan
community 2008
OUR RESPONSES TO CHALLENGES INFLUENCES
RATE OF PROGRESS
Levels of
Depends On Our World View
Progress
Time
CHALLENGES
Opportunities – Empowerment - Prosperity
Problems
- Discontented
- Marginalised
GOVERNMENT BY THE PEOPLE
Ministries
Departments
Government
Agencies
Local
Authorities
④ RESIDENTS
✪ DISTRICT OFFICERS
Interest
Groups
(NGOs)
Politics
International
Stakeholders
Citizens
FOR THE PEOPLE
8
Excellent
Administration
of Legal
Services
1
Managing
Culture
Change
2
Managing
Customer
Needs
AN HONOUR TO SERVE
SCS10-20
7
Financial
Management
Transformation
6
Project &
Programme
Delivery
Excellence
FRAMEWORK FOR
EEFECTIVE PUBLIC
SERVICE DELIVERY
ISSUES & CHALLENGES
3
Innovation &
Creativity
4
HR Talent
Management
5
E-Government
1. Managing Culture Change –
Values & Integrity
Talks &
Workshops with
SPRM
Team building
retreat
Courses on
Shared Values
Customer
Survey
Activities to
nurture
teamwork,
sense of loyalty
& belonging
2. Managing Customer Needs
1 Government
Interacting with
at Your Service Talikhidmat,
the Rakyat
Training
Counters,
“Sejiwa
Civic Assembly Benchmarking
Senada”
MERAKYATKAN PERKHIDMATAN AWAM
KNOW YOUR DIVISION, DISTRICT BY GOING DOWN EXTENSIVELY
TO THE GROUND
YOUR FACE IN THE VILLAGES IN YOUR KAWASAN SHOWS THE
PRESENCE OF GOVERNMENT IN REMOTE RURAL AREAS
3. Innovation & Creativity
Key Focus
Activities
(KFA)
Kumpulan
Inovasi Kerja
(KIK)
Group work,
Workshops,
Conventions
Competitions
State –
Federal International
4. HR Talent Management
Capacity &
Mentoring,
Competency Workshops,
profiling
Training
Induction,
Competency
based
training
5. e-Government
MIS
Online
services to
the public
Computerised
systems and
processes
that supports
development
eprocurement
e-Contractor
e-Monitor
6. Project & Programme Delivery
Excellence
COMPETENCY
BASED TRAINING IN:
Project planning,
implementation and
monitoring
Tender documentation
& procurement
Standard rates of cost.
Too many variables.
Siting issues
T&T issues
Design standards
Contractors capabilities.
Ali-Baba contractors.
Many subcontractors
POOR QUALITY OF
WORK
Establish High
Performance Teams
(HPT)
Have More
Coordination &
Consultation
Sick Project Steering
Committee
Intervention Tools
HIGH PERFORMANCE TEAMWORK
“Berasama kita kuat, Bermuafakat membawa kita berkat”
Perdana Menteri Malaysia sempena Perhimpunan Agung PBB Ke-11, Miri, 10 Feb 2007
Road at Kpg Tegageng, Suai
Water Supply
7. Financial Management Transformation
Standard
rates of cost
Project
Costing
Value
Management
Internal
Audits
Management
of Budgets
Risk
Management
8. Excellent Administration of Legal
Services
Tender & Contract
documentation,
agreements
Upgrade
competency
Contract
management
Prosecution
Enforcement
procedures
Understanding the
roles of
Superintending
Officer (SO),
Superintending
Officer
Representative
(SOR)
6. CONCLUSION
Residents & District Officers are overall
heads of government in the Division &
District .
Therefore, as frontline leaders, discharge
your leadership roles with the highest level
of competency and integrity towards efficient
service delivery. Towards a high income
economy.
People First Performance Now.
So With Pride We Say
“An Honour To Serve”
The People of Malaysia
Thank You