UTA Vanpool Manual - Utah Transit Authority
Transcription
UTA Vanpool Manual - Utah Transit Authority
Utah Transit Authority Vanpool Program Manual Physical Address: 4384 S 50 W, Salt Lake City, Utah 84107 Mailing Address: PO Box 30810, Salt Lake City, Utah 84130 UTA Info: www.rideuta.com UTA Rideshare: www.utarideshare.com UTA Commuter: www.utacommuter.com Rideshare General Info: (801) 287-2060 Rideshare Fax: (801) 287-5031 Rideshare Maintenance: (801) 512-5665 Updated September 2013 I|Page GETTING STARTED 1 About the Utah Transit Authority Commuter Van Program Introduction Elements of a Vanpool 1 1 2 People in the Vanpool Vanpool Roles Responsibilities Safe and Courteous Driving 3 3 7 8 SUCCESSFUL VANPOOLERS 3 Understanding Personal Dynamics Personal Dynamic 1: Physical Health Problems and Driving Safety Personal Dynamic 2: Understanding Mental and Emotional Conditions Personal Dynamic 3: UTA Non Smoking Policy Personal Dynamic 4: Additional Pressures 12 12 14 14 16 KNOWING YOUR VAN 18 Inspect Your Van Daily Inspection Weekly Inspection Monthly Inspection Maintenance Inspection Checklist - Overview 18 18 20 22 23 Operating Your Van Operating Habit 1: Give Yourself Plenty of Turning Room Operating Habit 2: Always Carefully Observe Van’s Height and Width Restrictions Operating Habit 3: Use a Passenger as a Spotter Operating Habit 4: Mirrors and Scanning Operating Habit 5: Parking and Securing Your Van Properly Operating Habit 6: Allow Longer Stopping and Following Distances Operating Habit 7: Use of Seat Belts at All Times Operating Habit 8: UTA and Utah State prohibit using electronic devices while driving Operating Habit 9: UTA No Idling Policy Operating Habit 10: Use Caution When Loading and Unloading Operating Habit 11: Handling Emergencies and Accidents 25 25 25 26 26 26 27 27 27 27 28 28 Maintaining Your Van Appearance Preventative Maintenance (PM) 24 24 24 II | P a g e VANPOOL GROUP FINANCES AND MONTHLY REPORTING 31 Bookkeepers What are the Bookkeeper’s responsibilities? Are there any consequences for improper bookkeeping? Standard Procedures for an Unpaid Balance 31 31 31 31 FORMS AND SUPPORT INFORMATION 43 Established Fares The Rate is determined by two (2) variables: Formula to calculate mileage bracket: Formula to calculate individual fare: Mileage Paying Vanpool Fares Expenditures 32 32 32 33 33 34 40 Forms - http://www.utarideshare.com/content/?page=applications 43 Information - http://www.utarideshare.com/content/?page=vanpool 43 UTA Rideshare Support Team – April 4, 2013 44 APPENDIX 45 Title 41 Chapter 6a Section 1803 (41-6A-1803) Driver and passengers 45 Title 41 Chapter 6a Section 1805 (41-6A-1805) Penalty for Violation 45 Title 41 Chapter 6a Section 1715 (41-6a-1715) Careless driving defined and prohibited 46 Title 41 Chapter 6a Section 1716 (41-6a-1716) Prohibition on using a handheld wireless communication device while operating a moving motor vehicle 46 III | P a g e IV | P a g e V|Page Getting Started About the Utah Transit Authority Commuter Van Program Utah Transit Authority’s Vanpool program was established in 1990 to contribute to the overall transportation system of the counties and region and operates throughout the Wasatch Front Region. The Vanpool vehicles are acquired with Federal funds, as such, the Vanpool vehicles are intended for public transportation purposes, meaning anyone can participate in the Vanpool. Use of the Vanpool is not intended to exclusively serve any sponsor’s employees. Over the years, Utah Transit Authority Rideshare Operations has worked with thousands of commuters to form Vanpools and keep them on the road. The Vanpool program benefits the community by reduction of single occupancy vehicle use, reduction in traffic congestion and improvement in air quality along the Wasatch Front. If you travel 1,000 miles a month, according to the latest IRS data of $0.55 per mile, by participating in the van-pool, you can save $7,020 annually. You also reduce the pounds of pollution emitted into the environment by at least 50 pounds annually. Introduction Welcome to the Utah Transit Authority (UTA) Vanpool Program Manual. This manual is designed to help you become a more effective driver and/or bookkeeper, and Vanpool commuter with UTA. Reading and understanding the guidelines listed within the manual are required of all Vanpool drivers and bookkeepers. You will learn about the Vanpool Program, Vanpool roles, and how to assure your Vanpool runs smoothly. Along with understanding the Vanpool basics, you will also learn how to keep your van in good operating condition, keeping the van comfortable and safe. Beyond driving your Vanpool safely, the information read will help you be prepared to act effectively in a variety of situations. It is UTA’s expectation of you as an ambassador of UTA, that you protect our assets which include, but are not limited to UTA’s image and property, by insuring the public’s experience with you is positive. As the van bears the UTA Rideshare logo, our public constituents have a high expectation not only of the service we provide, but the general image UTA represents and the personal image being represented by your actions. You are expected to adhere to all applicable laws including Federal laws that prohibit harassment of any form. Aggressive driving or personal behavior will be addressed by UTA. Patterns of aggressive driving could result in the loss of driving privileges and/or exclusion from the Vanpool program. You are encouraged to take appropriate steps to insure these expectations are met. In accordance with the American’s with Disabilities Act of 1990, service animals are welcome on board the Vanpool vehicles. Service animals include guide dogs, signal dogs, and other animals trained to work or perform tasks for persons with disabilities. Pets however, must be in a cage or container, and are the responsibility of their owner. Any 1|Page cleaning of the van due to the transportation of a pet will be the sole responsibility of the owner. UTA may collect cleaning charges from the pet owner. Key to every Vanpool’s success is the people involved. You will learn ideas about how to work with and manage the people in your Vanpool. Your Vanpool riders have an expectation of a consistent and timely ride. When drivers know what situations to expect and how to deal with them effectively, their role in the Vanpool will be much easier. Backup drivers and bookkeepers are also required to become familiar with the Vanpool program procedures, their own responsibilities and the available resources. Elements of a Vanpool Though each Vanpool is unique, all share three (3) important elements which are: - Point of Contact , Driver, Bookkeeper and Riders o Individuals who make-up the Vanpool - Van o Vans are a major public investment of tax dollars. When a van is driven and maintained properly, the commute runs smoothly, costs are kept as low as possible and the usable life of the vehicle is increased - Rideshare Support Team and UTA Support Services o Rideshare Support Team helps your Vanpool operate efficiently. There is a strong team of people working behind the scenes who make this program possible. Vanpool Support Specialists • Starting a Vanpool o Assist in starting your Vanpool • Record Keeping o We keep all paper documentation • Ridership On-line Reporting o Mileage and daily ridership reporting • Maintaining Ridership o If you need to find a new participant, we can help you Customer Comments • If the public has a concern, they can contact customer support at http://www.rideuta.com/content/customer-service.aspx and we address the issue with the Vanpool Point of Contact Maintenance Specialists • Registration and Preventative Maintenance Reminders • Delivery/Pickup, Exchanges and Return of vans • Vehicle Accident Reporting • Any additional general information about your van Accountant • Gas Card Assistance • Payments and Account Balance Information These elements, the Vanpool members, the van and the Rideshare Support Team, together make Vanpooling successful! 2|Page Successful Vanpoolers People in the Vanpool Vanpools are groups of seven (7) or more people for eleven (11) to fifteen (15) passenger vans or five (5) or more for seven (7) passenger vans who share a commute together. Vanpools are successful when effective cooperation takes place within the group. For Vanpooling to work effectively and efficiently, every member of the Vanpool group needs to take on certain roles and responsibilities. Vanpool Roles There are four important roles in each Vanpool. Each of these has a set of responsibilities and is essential for the Vanpool to operate successfully. - - Primary Driver or Point of Contact for Vanpool o Point of Contact for the Vanpool may be the same individual as the Primary Driver and/or Bookkeeper. Backup Drivers Riders Bookkeeper Read the UTA Vanpool Program Terms and Conditions for an understanding of your role to help your Vanpool be a success! UTA Vanpool Program Terms and Conditions The fare to ride a Utah Transit Authority (UTA) Vanpool is based on the number of miles the Vanpool group travels and usually is proportionate to the number of participants in a Vanpool group, e.g. ten (10) participants, each pays 1/10th. Fares will be evaluated on a quarterly basis and may be adjusted if needed. All agreements, participation, bookkeeper, and /or driver, initialed below shall be effective as of the date signed and shall continue in force until the termination date, which must be given fifteen (15) days prior to termination date by written notice to the group point of contact and UTA Vanpool. Section A: All Participants Participants in the UTA Vanpool Program agree to comply with the following terms and conditions: 1. Participants will abide by the policies and rules set forth in the Vanpool Program Manual provided by UTA Vanpool. Participants acknowledge that UTA Vanpool may revise those policies and rules and Participants shall comply with such revisions in order to continue to participate in the UTA Vanpool Program. 3|Page 2. Participants will pay their monthly Vanpool fares prospectively either online with notice to the Bookkeeper or directly to the Bookkeeper by the fifth of the month in which they participate. 3. Participants will abide by all day-to-day operational rules of Vanpools as established by majority vote of the Vanpool members or by UTA Vanpool. 4. Participants will keep the van clean. 5. Participants will notify Drivers in advance of all absences. 6. Participants will find alternate transportation outside of regular operating days and when work or personal schedules do not allow participation in the Vanpool. 7. Termination of either an individual or the group from the Vanpool Program may occur for the failure to pay rider fares, disruption of Vanpool operation, failure to meet minimum number of participants, or disbandment of the Vanpool Program. 8. Participants will ensure, to the best of their abilities, that no person shall be subjected to discrimination in the conduct of the UTA Vanpool Program on the basis of race, religion, color, sex, age, national origin, or disability in any manner contrary to applicable local, state or federal laws and regulations. 9. Participants will indemnify and hold harmless UTA, its authorized agents and employees from all claims, actions, costs, damages, or expenses of any nature whatsoever arising out of or resulting from the use of the Vanpool, including, but not limited to, any delays, tardiness, failure to make an appropriate or scheduled pickup, absence of the van or termination of the Vanpool program. 10. Participants acknowledge that the UTA Vanpool Program provides ridesharing referral services without screening the character or background of participants or applicants. Participants agree that UTA shall have no responsibility or liability for any acts or omissions of Vanpool Participants. 11. Participants acknowledge and agree the fare to ride a UTA Vanpool is based on the number of miles the Vanpool group travels and generally is proportionate to the number of participants in a Vanpool group, e.g. ten (10) participants each pays 1/10th. Individual Vanpool groups may vary. Fares will be evaluated on a quarterly basis and may be adjusted if needed. See current UTA Vanpool Pricing sheet at www. utarideshare.com. Section B: Bookkeepers Bookkeepers in the UTA Vanpool Program agree to comply with the following terms and conditions, in addition to those terms and conditions set forth in Sections A and D, if applicable: 1. Bookkeepers shall ensure that all individual payments have been submitted by the fifth (5th) of the month either online or by collecting and submitting individuals' checks to UTA. 2. Bookkeepers agree to verify roster, and individuals' roles (driver, rider, point of contact) on a monthly basis. 3. Bookkeepers may pay and be reimbursed for miscellaneous operating expenses as detailed in the Vanpool Program Manual. Any expense more than $50 requires preapproval from UTA. 4. Bookkeepers shall submit daily ridership and ending odometer readings on a monthly basis by the fifth (5th) day following the end of month. 4|Page 5. Bookkeepers shall confirm that appropriate van maintenance has been completed on a monthly basis. Section C: Driver Selection Criteria Drivers in the UTA Vanpool Program, including Primary and Backup Drivers must meet the following Driver Selection Criteria prior to being approved to drive a UTA Van: 1. Be at least 21 years of age; 2. Have a current and unrestricted driver’s license and have driven in the United States for at least five (5) years; 3. Have no more than two (2) moving violations in the past three (3) years; 4. Have no more than one (1) not at fault accident within three (3) years. Individuals who have any of the following are ineligible to drive a UTA Van: 1. The suspension or revocation of a driver's license within the past five (5) years; 2. A conviction within the past ten (10) years for reckless driving, hit and run, leaving the scene of an accident, DUI, DWI, felony, or concurrent violations of lane changing; 3. Medical condition or use of prescription medication that impairs a driver’s ability to drive a van safely; 4. A person who has filed a Certificate of Financial Responsibility (SR-22) due to his or her personal driving record. Section D: Drivers Each Driver, including Primary and Backup Drivers, who drives in the UTA Vanpool Program, agrees to comply with the following terms and conditions, in addition to those terms and conditions set forth in Section A: 1. Drivers shall maintain a valid driver's license as required by the State of Utah. For Utah issued licenses, as a courtesy, UTA will request a copy of your Motor Vehicle Record. For an out of state license, please request a copy of your Motor Vehicle Record and submit with your Participation Agreement. 2. Drivers shall notify UTA Vanpool in two (2) business days if they no longer meet the Driver Selection Criteria and must immediately stop driving UTA vans. 3. Drivers must complete the UTA Vanpool Driver Orientation prior to taking possession of or operating vans. 4. Drivers shall exemplify safe driving habits and observe all traffic laws and regulations. 5. Drivers are responsible for resolving any citations resulting from the operation and parking of a UTA van. 6. To ensure continued Vanpool operation, Backup Drivers shall assume all responsibilities of the Primary Driver when acting in that capacity. 7. Drivers shall drive vans daily to and from work/school, picking up and discharging riders in accordance with mutually established routes and schedules. 8. Drivers shall coordinate maintenance, cleaning and servicing of vans as specified in the Vanpool Program Manual. 9. Drivers shall keep daily and monthly ridership log of vehicle, participants and odometer records. 5|Page 10. In case of van breakdown, Drivers shall coordinate with UTA Vanpool Maintenance Supervisor the use of loaner vans. 11. Drivers shall coordinate with participants of the Vanpool group to establish the rules for the day-to-day operation of Vanpool (e.g., wait times, radio). 12. Drivers shall comply with the policies and rules in the Vanpool Program Manual related to personal use of vans. The transportation of non-Vanpool Participant groups, such as church, sports, or scout groups, is not allowed. 13. Drivers agree they shall be considered volunteers under federal and state laws and shall not hold themselves out to be nor act as employees or agents of UTA. 14. Drivers shall at all times operate vans in a manner complementary to the public nature of the Vanpool Program, drive in a courteous manner, and if asked, explain the unique character of the use of the van. 15. Except in emergency situations, operation of vans shall be restricted to UTAapproved Drivers. 16. Drivers shall report any accident or damage to the UTA van to the UTA Vanpool Maintenance Supervisor within 24 hrs. 17. Drivers shall not use vans for any other purpose other than for transportation to and from work or school. Drivers shall not use vans for business purposes or for hire; to pull trailers, boats, etc.; to haul garbage, debris, or excessive loads; for any purpose requiring the removal of seats; or for any other purposes described in the Vanpool Program Manual. Drivers acknowledge that they shall have full liability and responsibility for all damage to vans occurring if the vans are used for other than permitted purposes or in a manner inconsistent to these Terms and Conditions and the Vanpool Manual. 18. Drivers shall drive vans only on hard surfaced streets, highways, other maintained roads and driveways. Drivers shall not drive vans off-road, on beaches, in fields, or in any other potentially unsafe environment. 19. Drivers shall not drive vans over bridges or roads posted for less than a 4-ton maximum weight load. Drivers shall observe width and height clearance requirements of and for the van at all times (i.e. carwash, drive thru). 20. Drivers shall not allow accessories, including window or bumper stickers, appearance items or additional equipment, to be added to or removed from the Van without prior approval of UTA Vanpool. Section E: UTA Vanpool UTA Vanpool agrees to comply with the following terms and conditions: 1. Provide funding for fuel, servicing and maintenance of Vans. 2. Help Drivers and Bookkeepers fulfill their administrative obligations, including providing instructions for ridership reporting, adding and removing participants. 3. Provide loaner vans by reservation on a first come, first served basis. 4. UTA Vanpool reserves the right to terminate a Vanpool group. 5. Establish and maintain a fare schedule for participation in Vanpools. 6. Ensure, to the best of its ability, that no person is subjected to discrimination in the conduct of the Vanpool Program on the basis of race, religion, color, sex, age, national origin, or disability in any manner contrary to applicable local, state and federal laws and regulations. 6|Page 7. Provide Vanpools with the Vanpool Program Manual (located in the van or online) outlining policies and rules applicable to the Vanpool Program. 8. Allow approved Drivers to use vans for personal use in accordance with the policies and rules set forth in the Vanpool Program Manual. 9. Provide liability coverage at statutory limits of a van including bodily injury, property damage, comprehensive, collision, and uninsured motorist protection; provided, the van was being operated by a UTA-approved Driver and for a purpose permitted under these Terms and Conditions and the Vanpool Program Manual. 10. UTA may suspend the use of the Fuel Card for a pattern of misuse of the van, failure to pay on time or for insufficient payment. Responsibilities Knowing the responsibilities of the various members of a Vanpool is important. It helps clarify who does what, making it possible for the various jobs to be completed efficiently, effectively and as cohesively as possible. Each Vanpool participant has the responsibility to give a fifteen (15) day notice to UTA of their intent to terminate their participation. Regardless of the number of Vanpool participants, the members of the Vanpool are responsible for the total operating monthly fee of the van with one exception. Please refer to Waivers in the Fare Policy Section of the UTA Vanpool Manual. Point of Contact In addition to the Terms and Conditions, Point of Contact or the Primary Driver has additional roles. The Point of Contact may or may not be the Primary Driver or vice versa. When taking on the role of a Point of Contact, it is important to promote Vanpool and to facilitate successful vanpooling. While there are times when you have to “take charge” and make sure decisions are made and implemented, you should also be aware that the Vanpool will operate more smoothly when all participants feel they have a personal investment and ownership. Additional roles of the Point of Contact are: - - Recruitment Coordinator o Have a broad understanding of the UTA Rideshare Operations Program Policies. o Keep ridership above the minimum requirements. Current participants may have associates who would like to participate. o If you are unable to find additional participants, please contact your Vanpool Support Specialist for assistance. Facilitator o Help make decisions and settle differences that may arise o Encourage all participants in Vanpool group to be involved 7|Page - o Respond to individual needs o Focus on resolving issues rather than individual personalities o Seek advice from Vanpool Support Specialist as needed Communicator o Relay information and give direction o Coordinate and conduct meetings when necessary Member o Contribute ideas o Make sure all participate, as all the responsibilities should not fall on you o Remain neutral Safe and Courteous Driving In part to ensure that UTA Vanpool Drivers are meeting their responsibility to be safe and courteous drivers, UTA Vanpool has created a process to address Customer Comments. Your Vanpool Support Specialist will proceed with the following process: 1. Call or email customer who called in the comment for clarification. a. Customers who file comments, can report anonymously. If comment was reported anonymously, your Vanpool Support Specialist will not have any further clarification of the reported comment, than what was reported initially. 2. Email the Vanpool Point of Contact with the comment, the incident date and time, a request of clarification about the incident and who was driving, and a request to review the Program Application Terms and Conditions Section D: Drivers with all authorized drivers and remind all participants that they are ambassadors of UTA. 3. A response from the Vanpool Point of Contact or the driver at the time of the incident should address the requests in the email. a. Please be aware that all correspondence will be documented. 4. Your Vanpool Support Specialist will respond by closing out the comment process, but if we don’t receive the name of the driver and acknowledgement of the complaint the discussion may be extended into a series of email correspondence. UTA’s goals are: 1. To encourage safe and courteous driving habits. 2. To help driver’s recognize Utah State Laws 3. To provide customer feedback to the Vanpool Point of Contact and the driver at the time of the incident. 4. To ensure that authorized drivers acknowledge the customer feedback. If a response is not received from the Vanpool Point of Contact or the driver at the time of the incident within five (5) business days from the initial Customer Comment email, your Vanpool Support Specialist may send a second email to the Vanpool Point of Contact or to all participants of the Vanpool, depending on the severity of the comment. 8|Page As a standard, UTA has a three (3) incident process. Incident 1 and 2: - Log Customer Comment Notify the Vanpool Point of Contact Remind group that safety is a top priority. - Log Customer Comment Notify the Vanpool Point of Contact Motor Vehicle Record requested to verify the driver meets UTA Driving Criteria UTA Vanpool Program Manager will look for unsafe patterns of behavior which may result in the termination of driving privileges. Incident 3: If a reported behavior is determined as especially unsafe and puts others in danger, the UTA Vanpool Program Manager reserves the rights to determine suspension of driving privileges immediately. All incidences are documented in UTA’s Customer Comment system and reviewed by the Special Services General Manager. As a general review on preventing road rage, please use the following: Top 10 Tips To Prevent Road Rage Republished 5/12/09 by Jennifer M. Root Recently, a roadside billboard showed an infuriated driver screaming at the car ahead of her while her toddler observed from the backseat. The tag line said, "She learns by watching you." Like most people, I figured the anti-road rage advertisement didn't apply to me. I'm a decent, courteous driver, right? Yet it was only a few minutes before I found myself shouting "Go, lady!" at the driver in front of me, who took more than 3 seconds to react to a green light. As if on cue, my 5-year-old in the backseat said, "Beep at her, Mama!" Was I on my way to becoming a member of the "road rage club"? How is road rage different from good old "aggressive driving," anyway? The National Highway Traffic Safety Administration (NHTSA) states that road rage "involves a criminal act of violence, whereas aggressive driving can range from tailgating to speeding to running red lights." The number of deaths related to road rage is difficult to track, but NHTSA estimates that aggressive driving accounts for about one-third of all crashes and about two-thirds of the resulting fatalities. Increasingly congested roadways are a growing source of driver frustration, but studies suggest the real root of aggressive driving lies within each of us. Drivers can cope by taking an honest look at their driving behavior and attempting to reduce their stress level behind the wheel. 9|Page 1. Get your Zs. A national epidemic of sleepiness is a contributing factor to road rage, according to the National Sleep Foundation. We all know how cranky we get without enough sleep. It makes us prone to feelings of annoyance, resentment and even anger. Eight hours is still the recommended daily dose of sleep for adults. 2. Plan ahead. Do you regularly whiz through your morning routine in a whirlwind of chaos, trying to make up time while on the road? Do you allow just enough time to drive to an appointment? Then you're probably also more prone to a lead foot and a lost temper. If you add 10 minutes to your expected travel time, you'll have time to stop for gas, safely navigate those snowy roads or detour around road construction. Also, try preparing clothing, briefcases, children's school bags and lunches the night before to minimize your morning rush. Extra time equals calmer driving. 3. Your car is not a therapist. Many of us love and identify with our cars (part of why Edmunds.com launched CarSpace), but sometimes you can take the "car as extension of self" idea too seriously. If your boss or your spouse left you steaming, take care not to use driving as a way to blow off steam. Competitive types (you know who you are) shouldn't try to prove themselves on heavily traveled thoroughfares — save that enthusiasm for weekend romps on your favorite back roads. No matter how much power you've got under the hood, your vehicle is first and foremost a mode of transportation, not a weapon. 4. Turn down the bass. Without getting into the argument over "aggressive music makes people aggressive," it makes sense that listening to relaxing music — or even a comedy channel on satellite radio — will make you less pumped up for action than a driving bass line. Try tuning in to classical or jazz to reduce stress. Or listen to an audiobook. Either way will also help drown out stressful traffic noise. 5. Loosen up, then breathe: If you notice yourself clenching the steering wheel in a death grip, try flexing your fingers and loosening your hold — you'll find that you can control the car just as well. If your right foot is cramped, set the cruise control if traffic allows. If you're on a prolonged road trip, try not to exceed three hours of travel time without a break where you get out and stretch. Struggling to see through a dirty windshield is also an unnecessary stress factor, so fill up with washer fluid before you go. Periodically roll down the window and breathe deeply and slowly. 6. It’s not about you. 10 | P a g e Perhaps another driver cut you off. Or the car in front of you is braking erratically. Before you assume the driver is getting off on your rising anger levels, realize that you, as an individual, are not the target. Perhaps the driver simply made a mistake or was just being oblivious. Maybe there's a screaming baby, a loose pet or a crazed bee in the car. Maybe he was on a cell phone. The point is, don't take things so personally. 7. Hostility is toxic. And risky. People most prone to anger are almost three times more likely to have a heart attack than those with low anger, according to the American Psychological Association. Other health risks seen in those who display hostility include obesity, depression and stroke. Wow, who knew? Safe driving promotes healthy hearts! Not only will giving into anger not resolve an irritating situation, it can increase the risk of retaliation. Think to yourself, "Is making my point worth endangering my life?" If all else fails, do a mental 180 and try to laugh it off. 8. Use restaurant etiquette. While it's upsetting when a stranger is rude or cuts in line in a restaurant or store, most folks wouldn't lose their cool and become abusive as a result. It isn't only because they have good manners. Driving a car makes people feel more isolated and protected, allowing them to act in ways they would normally find embarrassing. So when another driver acts like a jerk, respond as though you're in a restaurant. And we don't mean Chuck E. Cheese's. 9. Take the self-test. Classes designed to help curb aggressive driving often have participants tape-record themselves while driving. Hearing themselves swear or rant on tape is enough of a wake-up call for them to recognize and reduce dangerous behavior. So try analyzing your driving. Do any of the following statements sound like you? - I regularly exceed the speed limit in order to get to work on time. - I tailgate other drivers, especially those who sit in the left lane. - I flash my lights and honk my horn to let drivers know when they annoy me. - I verbally abuse other drivers whether they can hear me or not. - I frequently weave in and out of traffic to get ahead. - I feel the need to set bad drivers straight. If you answered "yes" to any of these questions, your driving may qualify as aggressive. The American Institute for Public Safety (AIPS) has a more detailed RoadRageous Test that determines if your driving habits fall under the "aggressive zone," "hostile zone" or — worse yet — "war zone." 10. Practice kindness: Dr. Leon James, a.k.a. "Dr. Driving" and author of Road Rage and Aggressive Driving, says that remembering simple courtesies, like allowing someone to merge or apologizing when we make a mistake, can go a long way in making the driving experience positive for ourselves and others. His basic motto is the old "do unto 11 | P a g e others" rule: Treat fellow drivers how you would like to be treated. As additional incentive, reducing your aggressiveness on the road can also keep you out of serious trouble: Several states have created special law enforcement teams to seek out and cite aggressive drivers. Depending on the frequency of offenses, violators may be fined, lose their license temporarily or even face jail time. Often, they are required to take a behavior-modification class as well. We're all bound to lose our cool at some point, but by planning ahead and keeping things in perspective, we can prevent our emotions from getting the best of us. Putting aggressive driving in park will help to ensure your own safety, as well as the safety of everyone around you. Understanding Personal Dynamics As a Vanpool participant, it is important to understand how others function. Consider the following information when participating in a Vanpool. *** Please be aware of your personal dynamic prior to applying to be a driver. Personal Dynamic 1: Physical Health Problems and Driving Safety In the Utah Driver Handbook 2012, Chapter 7, it states: In 1979, the Utah State Legislature made provisions for increasing highway safety and at the same time allowing many people with health concerns to drive within appropriate safety limits. The law states that individuals are personally responsible to be sure they are in reasonably good health when they drive. If a person has a health condition which may affect their ability to safely operate a vehicle, they are responsible to report it to the Driver License Division and are expected to seek competent medical evaluation and advice. Their physicians are responsible to advise them about their health as it relates to driving safety. A physician does not have authority to restrict anyone’s driving, but is responsible to report accurately about a patient’s health status. This report may permit an unlimited license, one with restrictions or, in some cases, a denial of a license for safety reasons. The Legislature also set up a Driver License Medical Advisory Board to advise physicians and the Driver License Division. The Board emphasizes functional ability to operate a vehicle safely, rather than stressing impairments. It developed a form, “Functional Ability Evaluation Medical Report,” to help physicians advise their patients and simplify reporting. The “Guidelines” include possible health concerns in the following twelve categories: 12 | P a g e 1. A - Diabetes and Metabolic Condition 2. B - Cardiovascular (Heart) 3. C - Pulmonary (Lung) 4. D - Neurological (Nervous System) 5. E - Epilepsy (Episodic Conditions) 6. F - Learning Memory 7. G - Psychiatric or Emotional Condition 8. H - Alcohol and Other Drugs 9. I - Vision 10. J - Musculoskeletal/Chronic Debility 11. K - Alertness or Sleep Disorders 12. L - Hearing and Balance The “Guidelines” are designed to be the least restrictive possible while at the same time maintaining safety on our highways. Applicants for a driver license will be asked to answer health-related questions. If there is a health concern, they will be given a Functional Ability Evaluation form to take to their health care provider, who will complete a Functional Ability Profile. The form is then returned to the Driver License Division and, if appropriate, a license to drive will be issued based upon previously determined levels of driving risk. For example, if there is a vision problem and the person cannot read highway signs at a distance, the individual may be considered safe to drive, but at reduced speeds, and a restricted license could then be issued. If you have a health problem, you should ask your physician about how it might affect your driving. Many medications may cause drowsiness or other difficulties; therefore, a physician may advise against driving until a suitable dosage schedule has been worked out that will not impair driving. Abuse or excessive use of prescription drugs has caused many serious accidents and should be avoided. Individual drivers have the final responsibility for knowing their abilities and for driving safely. The “Guidelines” require higher standards of fitness for drivers of commercial motor vehicles than for private vehicles, but the principles are the same. UTA requires all drivers to have a Motor Vehicle Record on file in order to participate as a driver. The UTA Vanpool Support Specialist pull the Motor Vehicle Record to verify that there are no driving restrictions for applying drivers. UTA holds the right to authorize or deny a driver if they do not meet UTA Driving Criteria. 13 | P a g e Personal Dynamic 2: Understanding Mental and Emotional Conditions According to the Utah Driver Handbook 2012, being able to recognize your mental and emotional state will help protect those who are traveling with you and also those who are also driving Utah roadways. On page 49, in the Utah Driver Handbook (can be found on-line at http://publicsafety.utah.gov/dld/documents/2012DLHandbook.pdf), it states, MENTAL AND EMOTIONAL CONDITIONS Mental and emotional conditions are just as important as physical health concerns. If your mind is not on your driving, you are probably not driving safely. Consider the following four points: 1. Some forms of behavior which often provide hints about our emotional and mental health are: a. Finding that you are always mad at other drivers and sometimes try to “get even.” b. Having a tendency to be excessively confused or frustrated when traffic becomes heavy. c. Being so depressed and worried about things that your attention is not always on the road. d. Finding that you are frequently getting traffic tickets. e. Having trouble adjusting to an emotional shock such as the loss of a loved one. 2. If you are angry or excited, give yourself time to cool off. Take a walk or talk to a friend. Do anything, but stay off the road until you have cooled down. 3. If you are worried about something, do something that will allow you to concentrate on your driving. Listen to the radio or sing to yourself. 4. If you are impatient, give yourself extra time. If you leave a few minutes early, you will not feel the need to speed, beat traffic signals, or do other things that can get you a traffic ticket or cause a crash. Remember, it is your responsibility to find out about and report mental or emotional problems, just as you must for physical problems. Personal Dynamic 3: UTA Non Smoking Policy Smoking in UTA vans has always been prohibited according to the Utah Indoor Clean Air Act. Recently, UTA adopted a policy that extends to all UTA property and specifically addresses the use of nicotine products, including smoking cigarettes. 14 | P a g e Q: What will UTA’s policy be in regards to tobacco use? A: Effective May 1, 2013, all UTA property is designated as tobacco-free areas. The use of tobacco is prohibited on UTA Property at all times, including but not limited to, all UTA vehicles, employee-owned and leased vehicles parked on UTA property. All employees, contractors, and visitors are required to comply with this Policy. Q: Does the policy apply to the use of tobacco products besides cigarettes? A: Yes. It covers all forms of tobacco use, including cigarettes, cigars, pipe tobacco, chewing tobacco, and electronic cigarettes Q: What is an electronic cigarette and why are they not allowed under the policy but the patch and nicotine gum are allowed? A: Although not a tobacco product, e-cigarettes are designed to look and feel like a conventional cigarette. An e-cigarette consists of a battery, a heating element and a cartridge containing nicotine, propylene glycol and water. The levels of nicotine in the cartridges can vary drastically and many also contain candy-like flavorings. E-cigarettes may emit nicotine, propylene glycol, carcinogens, and other substances. E-cigarettes have not been scientifically evaluated, there is no evidence these products are safe for human consumption or that they are effective at helping smokers or other tobacco users quit. Unlike other nicotine replacement products such as gums or patches, the U.S. Food and Drug Administration (FDA) has not approved e-cigarettes as smoking cessation aids. As a result, and combined with data about health effects, e-cigarettes cannot be recommended as a safe alternative to smoking or tobacco use. The Utah Indoor Clean Air Act prohibits smoking both cigarettes and e-cigarettes in public places. Q: What nicotine replacement therapies are allowed on UTA property under the policy? A: UTA supports what has currently been approved by the FDA which include five nicotine replacement therapies (NRT) that are safe and effective including: (1) nicotine patch; (2) nicotine gum; (3) nicotine lozenge; (4) nicotine nasal spray; and (5) nicotine inhaler. These products are approved to use on UTA property. Q: To whom does the policy apply? A: This policy applies to all full and part-time employees, temporary employees, vendors, customers, contractors, Board members, and visitors on UTA facilities and grounds. Q: What is considered UTA property? A: UTA property includes all UTA facilities, vehicles, parking lots, buildings, park ‘n’ ride lots, right-of-ways, platforms and transit stops. 15 | P a g e Personal Dynamic 4: Additional Pressures Vanpool participants will need to interact, so it is important to understand outside factors that will affect the Vanpool group as a whole. Some groups may be informal (verbal understandings among the group) while others may be formal (written understandings among the group). Expectations and Common Problems to be Discussed Among the group discuss the following topics to understand what each participant expects from the group. Operating Rules and Guidelines (Written is suggested) - Work schedules Fares Safe Driving o Drivers must be approved by UTA prior to driving the assigned UTA van Pick-up and Drop-off Locations o Waiting Time Transporting children o Children must be restrained in a seat properly according to the Utah Child Restraint Law Seating Cell phone and electronic etiquette Specific radio stations and acceptable volume level Cologne and perfume Temperature Smoking Any additional factors that would affect your Vanpool group Once the group has agreed to Operating Rules and Guidelines, give each participant and your Vanpool Support Specialist a copy. Common Problems In all groups, there are times when a problem will arise. Sometimes the problem could jeopardize the operation of a Vanpool. Discuss the protocol for when these problems arise, so there is a plan in place. - Non-payment of fares Lateness Backup Drivers and bookkeepers Seating Arrangements Participant conflicts with another participant Seatbelt – It is a Utah State law to wear your seatbelt Parking 16 | P a g e Organized protocol will help these problems be resolved in a smooth manner. If the conflict cannot be solved among the group, please contact your Vanpool Support Specialist for assistance. 17 | P a g e Knowing Your Van Inspect Your Van Although the van is for your commute use, it is equipment borrowed from UTA Vanpool Fleet. The van is an expensive public asset owned by UTA which needs to be protected through regular inspection, maintenance and proper operation. To help you understand, enjoy and care for your van, the manufacturer of each van provides an owner’s manual. The manual has an illustration that shows you the location of the items you will need to check during your inspections. Inspections of your van are critical to its reliable performance. Lack of attention to the simple details of inspection can cause you and your riders delay and inconvenience. It can cause the UTA Vanpool operations program costly mechanical repairs. Once you get into the routine of preventive care by making regular inspections, you will have greater confidence operating the van and can avoid more serious repairs. When conducting any inspection routine, follow these guidelines: - Be thorough Do not assume anything Do not rush If possible, have someone else check along with you Do not wait to fix a problem - Daily Weekly Monthly You will perform three (3) kinds of inspections: Follow your inspection routine and schedule consistently. *** If you are not comfortable checking any of the following, please ask for assistance. If it involves fluid levels, you should have this service performed at a contracted Maintenance Vendor. A list is available on-line at www.utaridshare.com. Daily Inspection Check to make sure you have the fuel card in your wallet and then begin your daily inspection. Exterior - Are there any signs of body damage including new unreported dents, dings, and scratches? 18 | P a g e - Are there obstacles in the path of the vehicle, particularly behind and underneath? Is there fluid from the van on the ground? Are there any flat tires or tires you think might cause problems? - Are they clean and clear of condensation, snow and ice? Are they adjusted properly? - Are they clean and clear of fog, ice and snow? Are there any cracks or rock chips? o If so, please refer to the Maintenance Vendor list for repair or replacement. - Is the interior of the van clean and free of debris? Is there a litterbag? Mirrors Windows Interior While driving your daily commute, you will be able to check the following mechanical equipment: Gauges (Always check these gauges after a 30-second engine warm up.) - Check your fuel gauge to be sure you have at least a quarter tank of gas. Are dashboard gauges measurements within the normal range? Do they appear to be operating correctly? Did you notice anything that does not seem right? Are there any lights on such as, check engine light or air bag SRS light? - Are the brakes working properly? Is there any squeaking, grinding, or other unusual noises? Is the emergency brake operating correctly? - Is the van tracking in a straight line or drifting to the right or left? - Do you smell any fumes in the van? Is the exhaust system making noise? Are there excessive fumes from the tailpipe? Brakes Steering Exhaust System and Muffler 19 | P a g e Ventilation System - Ensure that the following operate properly: o Heater o Defroster o Air Conditioner Weekly Inspection Fluid Check Engine Oil - Is the oil level below the add line on the oil dip stick? Check the oil level after the engine has been off for several minutes and always wipe the dipstick clean before reinserting it to check the oil level. If the oil level is below the line, add one (1) quart of oil (refer to the owner’s manual for the type of oil recommended) or visit a contracted Maintenance Vendor. Coolant/Antifreeze - Is the level between the minimum and maximum indicator on the overflow reservoir? UTA is required to report any fluid spills in excess of one gallon or any fluid that can reach a city drain. Note: The sweet smell of antifreeze attracts animals and children. If consumed, it can be fatal. Windshield Washer Fluid - If you add windshield washer fluid, make sure that you use a quality product that has sufficient protection against freezing. Power Steering Fluid - The level can be read when hot or cold. If the fluid is low, do not add fluid. Take the van to a contracted Maintenance Vendor. Brake Fluid - The fluid can and should be checked. o Is the fluid above the minimum mark? o If the fluid is low, do not add fluid. Take the van to an authorized vendor. 20 | P a g e Transmission Fluid - The transmission fluid should be checked when it is at normal operating temperature, which is between 180 and 200 degrees Fahrenheit. Ordinarily this temperature is reached when the van has been driven about fifteen (15) miles with the temperature at 50 degrees or above, somewhat longer when it is colder. o First, park van on a level surface, engine running, set the parking brake and then place transmission in “park”. o To inspect the fluid level, follow all the instructions given in your owner’s manual. If the fluid registers low, do not add fluid. Take the van to a contracted Maintenance Vendor for inspection and/or repair. o The fluid should have a pinkish color o It should not have a burnt odor. Tire Tread - - - According to the most states’ laws, tires are legally worn out when they have worn down to 2/32” of remaining tread depth. To help warn drivers that their tires have reached that point, tires are sold in North America are required to have indicators molded into their tread design called “wear bars” which run across their tread pattern from their outside shoulder to inside shoulder. Wear bars are designed to visually connect the elements of the tire’s tread pattern and warn drivers when their tires no longer meet minimum tread depth requirements. Look for signs of damage or uneven wear including: o Cuts, bulges, exposed ply or cord and anything that appears abnormal to tire wear. If you do not see the “wear bars”, you may also use coin indicators for measuring. Please use the following to reference measurements: o Place a penny into several tread grooves across the tire. If part of Lincoln’s head is always covered by the tread, you have more than 2/32” of tread depth remaining. o Place a quarter into several tread grooves across the tire. If part of Washington’s head is always covered by the tread, you have more than 4/32” tread depth remaining. o Place a penny into several tread grooves across the tire. If the top of the Lincoln Memorial is always covered by the tread, you have more than 6/32” of tread depth remaining. Once you have determined the approximate remaining tread depth in the first location, you can complete your measurement of each tire by placing the coin into additional locations at least 15 inches apart around the tire’s central circumferential groove, as well as in its inner and outer grooves. This will help detect uneven wear caused by mechanical or service conditions. 21 | P a g e Tire Pressure - The vehicle manufacture recommended tire pressure is found on the driver-side door post. When air is needed, inflate tires to at least 80% of the recommended maximum pressure (PSI) rating. Check tires when cold. When tires are rotated, make sure the tire pressure is re-adjusted for front and rear tires. Note: Front and rear tire pressure may vary depending on the vehicle type. Battery - Check that the cables are tightly attached to the terminals. Make sure that the cables and terminals are free of corrosion. If the battery is equipped with an inspection window, check to see if the indicator reads green. If it reads yellow or red, have the battery checked at a contracted Maintenance Vendor. Wipers - The wiper arms should be tight against the windshield. Replace worn or stiff blades - Check the belt tension Look for cracks, holes, or bulges in hoses Make sure that clamps are tight - Make sure the following operate properly: o Headlights o Tail lights o Brake lights o Direction signals o Emergency flashers o Backing lights Belts and Hoses Lights Monthly Inspection Monthly inspection should include all the daily and weekly inspection items along with the following: Other Safety Equipment - Ensure that the spare tire and jack are serviceable 22 | P a g e - Ensure that the triangle kit is located in a readily accessible place in the van. If there are additional questions about the inspection, please contact the Maintenance Supervisor to ensure that all UTA property is properly inspected. Maintenance Inspection Checklist - Overview X X X X X X X X X Monthly Fuel Credit Card in Wallet Exterior Mirrors Windows Interior Gauges Brakes Steering Exhaust System and Muffler Ventilation System Fluid Check Engine Oil Coolant/Antifreeze Windshield Washer Fluid Power Steering Fluid Brake Fluid Transmission Fluid Tire Tread Tire Pressure Battery Wipers Belt and Hoses Lights Other Safety Equipment in the Van Weekly Inspection Item Daily The chart below is a summary of the items to be checked during the daily, weekly and monthly inspections. X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 23 | P a g e Maintaining Your Van In addition to the regular inspections, there are some simple things you can do to protect the van, increase its reliability and make your commute more enjoyable. They are: Appearance The appearance of the van is important. It affects your passengers’ comfort and satisfaction. A well-kept van is more likely to attract new riders and to create a favorable impression with the general public. Remember, more riders means lower cost to you. It is one of the best marketing tools we have for the program. Remember to do the following: - Vanpools are allowed one (1) van wash voucher per month provided by UTA. o Please contact the Maintenance Supervisor to obtain a wash voucher. It is the responsibility of the Vanpool group to keep the van clean throughout duration of the lease. Report all damage promptly to UTA’s Maintenance Supervisor Make sure lights, reflectors and windows are in good repair. Do not place any personal emblems or bumper stickers in the windows, bumper or any other part on the van. Maintenance Supervisor: 801-512-5665 Preventative Maintenance (PM) Vanpool’s preventative maintenance (PM) program is meant to ensure a reliable and safe commute. This comprehensive system is designed to avoid service interruptions and to provide smooth operations between PM Service checks. You can find PM schedules at www.utarideshare.com under the maintenance section. Preventative maintenance for our van is due every 5,000 miles or six (6) months, whichever comes first. There are several types of PM services performed at these intervals based on the nature of the wear and tear on different system components. Scheduling Your Preventive Maintenance (PM) It is the primary driver’s responsibility to maintain the van on its service schedule. A van’s accumulation of mileage may vary from time to time, so it is important that the primary driver does not let the van exceed the next scheduled PM service as shown on the service sticker placed on the windshield at the time of each service visit. - Contact a Maintenance Staff member if you need assistance in arranging service. 24 | P a g e Report Defective Equipment You should always report any defective equipment to a maintenance staff member. Be specific in your description when reporting. Loaner Vans While you have PM done on your regular operating van, you may be given a loaner van at the contracted maintenance vendor if one (1) is available. It is a good idea to ask for a loaner van. It is the responsibility of the Vanpool participant to use his/her assigned gas card. Keep your gas card that is assigned to you. Since these vans are used constantly by many different individuals, you should use them as carefully as you would your own vehicle. Keep them neat, clean, and return them with a full tank of gas. Report any problems when you return them to the contracted maintenance vendor. Operating Your Van Driving a large van is very different from driving a car. The increased height, length and weight of a van require you to be especially careful to ensure the safety and comfort of your passengers. There are some simple, but important habits for operating the van. Operating Habit 1: Give Yourself Plenty of Turning Room The turning radius that is required in a van is greater than that of many vehicles. Remember the following rules: - Reduce speed. o Your riders want to remain upright and comfortable Start your turn farther into the intersection Make a square or wider turn Look through the turn Operating Habit 2: Always Carefully Observe Van’s Height and Width Restrictions You need to be constantly aware of the height and width of your van. Remember the following characteristics: - Large passenger vans are taller and require a clearance of 7 foot 3 inches. Vans are longer – over 19 feet long Vans are wider – a minimum of 8 feet including the mirrors on each side. Have blind spots to the rear of the van Are heavier and most have rear-wheel drive which handles differently from frontwheel and all-wheel drive vehicles 25 | P a g e Operating Habit 3: Use a Passenger as a Spotter In general, you should avoid backing up whenever possible. If you must back up, remember to do the following: - Use a spotter when backing up and merging to help you see what is coming If alone, get out of the van and look at what is behind you Use your mirrors Use hazard warning flashers When merging into traffic, remember to do the following: o Reduce or increase your speed to create space around you and merge with the flow of traffic in the new lane o Signal your intentions early o Use the merge lane o Use your mirrors o Yield the right of way Operating Habit 4: Mirrors and Scanning You should always use your mirrors to help see what’s happening to the rear of your van. Check or “scan” the mirrors continuously for traffic, other hazards and to see what is happening around your van. Your van has three (3) mirrors, one (1) inside and one (1) on each side of the left and right front doors. Check each mirror every 5 to 10 seconds. Use and maintain the van’s height and sight benefits to your advantage. Do not get behind other large vehicles. Scan the roadway well in front of and behind you. Look at least twelve (12) seconds ahead for hazards, traffic, pedestrians, or changing road conditions. Operating Habit 5: Parking and Securing Your Van Properly Secure your van before you leave it. Never leave it running, whether in “Park” or in gear. Make sure that you take the following precautions: - Park off the street when possible. Choose a parking space with plenty of room On a hill, turn the wheels so the van will roll against the curb - Set the parking brake first, then take your foot off the operating brake pedal to test and assure the van will not roll Put the transmission in PARK Close all the windows Turn the electrical accessories off Turn the engine off and remove the key. Take your keys and gas card with you Take all valuables Lock all doors Secure your van by following these steps: - 26 | P a g e Put the gear selector in Drive or Reverse, as needed, before you release the parking brake and drive out of a parking space. Operating Habit 6: Allow Longer Stopping and Following Distances Vehicle speed and weight are two (2) factors that affect your ability to stop in time. Following distances between other vehicles and you needs to be increased in a van because of the weight difference. You need to be constantly aware of and allow for these differences. - The van weighs between 6,500 and 9,000 pounds and takes longer to stop than a car. Always drive as if you have a full van. Allow a four (4) second following distance between your van and the vehicle in front. If conditions are adverse such as rain, wind, snow, hail, curvy roads, rough roads, etc., increase the distance rule. Operating Habit 7: Use of Seat Belts at All Times Drivers and riders must use seat belts at all times as required by Utah State law. Statistics have proven that drivers and riders who use seat belts significantly reduce their chances of serious injury or death in accidents. As the driver, you are the person responsible for seeing that everyone in the van uses their seat belts. The best time to check this is before you start driving. As a driver, you want to do the following: - Make sure all seat belts are in good operating order Make sure they are available for use Make sure they are fastened Utah law concerning seat belt requirements are found in the appendix of this manual or at http://le.utah.gov/code/TITLE41/htm/41_06a180300.htm. Operating Habit 8: UTA and Utah State prohibit using electronic devices while driving All electronic devices including cell phones are to be turned off and placed out of sight anytime you are driving a UTA van and the van is in motion. Utah law concerning the prohibition of use of electronic devices while operating motor vehicles is found in the appendix of this manual or at http://le.utah.gov/code/TITLE41/htm/41_06a171500.htm. Operating Habit 9: UTA No Idling Policy UTA is committed to protecting the environment as required by law. It is UTA’s responsibility to ensure vanpool drivers are meeting those commitments. We expect that while using the UTA vehicle the vanpool drivers will also be committed to protecting the 27 | P a g e environment. The purpose of UTA’s Policy No. B03.2/MP3.5 is to reduce air pollution and increase fuel savings by eliminating unnecessary engine idling. The policy states UTA shall limit vehicle engines to 10 seconds or less with the exception if outside temperature is above 85ᵒ or below 40ᵒ. Under these circumstances idling may be needed to operate defroster, heaters, air conditioners or other equipment to prevent a safety or health concern for passengers, and idling the vehicle may be up to 10 minutes. Operating Habit 10: Use Caution When Loading and Unloading When loading and unloading, adhere to the following simple rules: - Move out of traffic Turn on hazard flashers Stop the van on a level surface and apply the emergency brake Never leave the driver’s seat with the engine running Assist riders, if necessary Make sure riders are seated prior to moving the van Have riders walk behind the van to get to their cars Make sure the passenger door is closed Check if baggage is stowed under the seat Wait for riders to get to their cars, if possible Operating Habit 11: Handling Emergencies and Accidents Although most of the emergencies and accidents that occur are minor, it is important that you know how to handle emergencies to protect lives and to ensure that questions of liability are handled properly. Serious problems that you may encounter fall into the following four (4) categories: - Breakdowns Collision/Accidents Theft and Vandalism Public Emergencies Breakdowns Breakdowns consist of the following incidents: - Broken belts Flat tire Dead battery Electrical malfunction Tire blowout Frozen emergency brake Loss of power assist (steering and brakes) Fluid leaks/loss of fluid 28 | P a g e Collision/Accidents Incidents and accidents range from minor fender benders without injury to major, sometimes multiple vehicle collisions, and possibly serious injuries. Report any incidents involving the vehicle or participants of the vanpool to the Maintenance Supervisor within 24 hours. In the event you are involved in a collision or serious accident, do not panic. Act promptly, but calmly. If you can, pause for a couple of seconds to gather your thoughts and decide on the appropriate course of action. Vanpool Accident Procedures: Protect the scene - Turn on the hazard flashers Move the van out of traffic if possible Make sure riders are in a safe location Set up the reflector triangle kit (located in the van) - Obtain medical assistance for injured persons by dialing 911 immediately - Notify the police and the Vanpool Vehicle Maintenance Supervisor at 801-512-5665. If police are on the scene, obtain the officer’s name, badge number, and jurisdiction. This information may be found on the Police Accident Report. If there are injuries If there are injuries or any property damage over $1,000 Do not admit fault. Exchange information with the other driver - Complete an incident/accident form Name, address, and phone numbers Driver’s license numbers Vehicle license numbers Insurance information: You are insured by UTA. A copy of UTA’s certificate of insurance is in the visor pocket with the van’s registration. In the event the other driver cannot provide you with insurance information, notify the police immediately, regardless of the amount of damage. Also notify the Vanpool vehicle Maintenance Supervisor. Ask all witnesses to complete Witness Courtesy Cards located in the back of the folder. Try to get an independent witness from outside the Vanpool group. Always follow accident and emergency procedures. 29 | P a g e Theft and Vandalism Remind participants to never leave wallets, purses, briefcases, backpacks, shopping bags, electronics, or other valuables in the van. They are invitations to thieves, and result in loss, costly break-in damage, and vandalism. Because your Vanpool van is owned by UTA, it is imperative to notify UTA and the local police immediately when your assigned van has been stolen or vandalized. If your wallet with the fuel card is stolen, report it to accounting at 801-287-2433 or the Vanpool Vehicle Maintenance Supervisor right away at 801-512-5665. Public Emergencies In the event of a Homeland Security orange or red alert, other community emergency, or a disaster, UTA reserves the right to recall, restrict, or assign any or all UTA vehicles with or without notice. This could include your assigned vanpool van, a loaner van in your possession, or loaner vans parked at maintenance vendors. UTA vehicles may be assigned to assist in evacuations from your employer’s worksite and the movement of other passengers. Every attempt will be made to use other vehicles before vans assigned to Vanpool groups. The specific emergency situation will determine UTA’s decision on the use of its government owned vehicles. Vanpool groups will not be responsible for the additional operating costs incurred. 30 | P a g e Vanpool Group Finances and Monthly Reporting Bookkeepers The bookkeeper is responsible for the collection and/or verification of fares from the participants in the Vanpool, whether fares are paid on-line or submitted to the bookkeeper, and complete on-line monthly report. Vanpool Support Specialists are available to clarify and assist with on-line reporting. What are the Bookkeeper’s responsibilities? - Communicate the monthly fare to be paid by each participant Collect and/or confirm fare has been paid Prepare and submit On-line Monthly Report/Daily Ridership form as required by the 5th of the following month. o www.utacommuter.com/utavanpool/ o Fax to 801-287-5031 o Email to your Vanpool Support Specialist Share information from the Vanpool Support Specialist with group participants Notify Vanpool Support Specialist of any participant withdrawal Have new participants complete required applications to join the Vanpool prior to their join date. Submit completed form to the Vanpool Support Specialist Communicate with your assigned Vanpool Support Specialist as often as needed Are there any consequences for improper bookkeeping? Each participant will be held financially liable for his or her portion of the Vanpool fees. The Bookkeeper may need to request and collect additional money from the participants. UTA takes the following steps to obtain payment from the Vanpool group for an unpaid fare or total fee. - The group will be charged a late fee of $50 if reports and/or payments are not submitted on time, and could risk the use (suspension) of the fuelman card. The bookkeeper may be placed on bookkeeping probation or the Program may require a replacement bookkeeper for the group if there are problems submitting fares or turning in reports on time. The group may be asked to return their van to UTA for non-payment of fares, improper reporting or lack of an approved bookkeeper. Standard Procedures for an Unpaid Balance 1. Notice of unpaid balance goes to the Bookkeeper and Primary Point of Contact. A response is necessary from the Bookkeeper and the Primary Point of Contact so we can find out who has not paid their fare. 2. Notice of unpaid balance is sent to all participants listed on the roster. 31 | P a g e 3. If no response or an unacceptable response regarding the unpaid balance is received, the fuel card may be locked until the Vanpool Accountant has been notified of arrangements regarding the unpaid balance. 4. Once payment is made, the fuel card will be unlocked. Usually, with the help of the Bookkeeper and the Primary Point of Contact, the Vanpool Accountant is then able to contact the participant who has not paid their fare. This participant may not be eligible to participate in a Vanpool group until the unpaid balance has been paid. If payment is not made, the group will be asked to return the van to UTA. Established Fares Fares are established by UTA Rideshare Operations Program. The Rideshare Operations Program sets fares at a level that will generate sufficient revenues from rider fares to cover the operating cost which includes fuel, maintenance, insurance, and capital costs of the program, as well as a portion of the program’s administrative costs. The Vanpool Program publishes these fares in the form of a Fare Schedule. Fare’s will be reviewed on a quarterly basis and will be adjusted up or down for the next quarter. Fare schedule can be found on-line at www.utarideshare.com. According to the appropriate fare schedule, the group must pay the total amount due by the 5th of each month for the month in which they will be participating. The Rate is determined by two (2) variables: 1. Average Number of Work Days per Month a. Work schedule (3 day, 4 day, 5 day, etc. a week) i. Formula to calculate average number of work days per month: ((Weeks*(#wrkdys per wk))-holidays)/(months in a year) ii. Example: 1. Weeks: 52 2. Work Days per Week: 4 3. Holidays not worked: 10 4. Months in a year: 12 a. ((52*(4))-10)/12 = 16.5 2. Round Trip Miles (distance from origin to work site and back) a. If there are pick-up/drop-off stops, does it increase the number of miles per round trip? Formula to calculate mileage bracket: - (Average Number of Work Days per Month)*(Round Trip Miles) = (Monthly Miles) 32 | P a g e a. Review Fare Schedule to determine monthly fee Formula to calculate individual fare: - (Mileage Bracket Fee)/(Number of Participants in the Vanpool) = (Individual Fare) Mileage All Mileage traveled in the UTA Van must be accounted for and reported (beginning and ending odometer readings) by the Bookkeeper each month. Ending odometer reading will carry over to the following month’s report as the beginning reading. The following are definitions for the various types of miles to be reported by the Bookkeeper. Allowable Miles Allowable miles are the number of miles the group is allowed to travel given the fixed rate paid by the group. Allowable miles will vary with the number of operating days in the month. These miles are deducted from total miles the van traveled. o Loaner Van When the Vanpool Primary Van is taken in for service or repair, a loaner van may be assigned. Beginning and ending odometer readings must be recorded. Non-Revenue Miles o Maintenance Service When the group’s primary van is taken to and from the maintenance service center, the bookkeeper is allowed to deduct these miles from the total miles traveled in the month; however they must be reported separately on the monthly report as “FM - Maintenance”. o Personal Each Vanpool group receives a total of 50 personal miles per van each month. These miles are for the use of approved drivers in the Vanpool for their personal use. The personal miles cannot be accumulated over time. You either use them or lose them. These miles must be reported separately under “PER - Personal Use” on the monthly report. o Excess Miles When the daily commute miles plus any non-revenue miles exceed the allowable miles, a fee may be assessed for the resulting excess miles. 33 | P a g e Excess miles may be as a result of longer daily commute miles or too many personal miles. If there is a pattern of excess of miles reported, an additional payment will be required which is the IRS standard mileage rate plus the calculated cost per mile rate per the mileage bracket assigned. Since excess miles are expensive, it is best to appropriately identify which mileage bracket best fits your needs. o Additional Guidelines for Non-revenue The UTA Vanpool van cannot be: • Driven beyond 200-mile radius of the Vanpool origin • Taken out of the state of Utah (exceptions must be preapproved through the Rideshare Operations staff, on a case-bycase basis) • Used for business purposes • Used to haul garbage, debris, excessive loads or for any purpose that requires the removal of seats • Used for skiing travel or going over mountain passes during snow • Used to transport groups of people to special events • Used for vacation travel • Used to transport non-family members during personal trips Paying Vanpool Fares There are several ways to submit payment for participating in Vanpool. Fares are to be only collected by an approved Bookkeeper. Payments need to be submitted by the 5th of the month in which they will be riding the van. Example: Van will be used for the month of July. Payment is due July 5th. The Vanpool Bookkeeper may open a standard, no frills, non-interest bearing bank account for the Vanpool group. Check charges and bank fees for this account are deductible Vanpool expenses. In this way, the Vanpool group’s finances can be kept separate from any personal finances. Fare Policy All participants pay at the same passenger fare level for the month, unless otherwise agreed upon with the Vanpool group. Riders pay in advance for the current month and no refunds are given for absences or vacation. 34 | P a g e When Leaving the Vanpool, riders must give fifteen (15) calendar days’ written notice to both the group’s Driver (Van Point of Contact) and Bookkeeper, who must notify the assigned Vanpool Support Specialist. Since the same amount is due to UTA whether or not a participant leaves, groups may prorate the exiting participant’s fare, but the group will need to make up the difference. If the Vanpool group is unable to cover the remaining amount due, the Vanpool Bookkeeper will need to contact the Vanpool Accountant at 801-287-2433 to coordinate waivers. Waivers - - UTA will give each Vanpool group a maximum of two (2) months, total of four (4) waivers (two (2) each month) of grace from payment for two (2) dropped participants in a given year. Terminology: o Given year: Starts over at Vanpool anniversary o Waiver: Participant fare subsidy. Value is an individual’s participant fare o Monthly Fee: Total amount due based on the number of miles the van will travel in a given month. o Fare: Amount an individual participant pays Calculation of Fare: • Total monthly fee divided by the number of participants of the current month. • Example: 11-15 passenger van travels 1760 miles a month has a total monthly fee of $1,134.00. For the month of May, there are nine (9) participants. Individual fare is $126.00. (Monthly fee based on May 2013 rates) o Minimum Roster Requirement: Seven (7) riders for an 11-15 passenger van Five (5) riders for a seven (7) passenger van Exception of Payment Example: o Vanpool started May 2012 which has seven (7) participants. Group loses two (2) participants for September 2012, dropping to five (5) participants, using their waivers to pay the individual fare for each of those participants. The group adds two (2) participants for October 2012 and is able to pay full monthly fee without changing individual fares. March 2013, the group loses two (2) participants, dropping to five (5) participants, using their final two (2) waivers for March to pay the individual fare for each of those participants. April 2013, Vanpool group has not added participants, remaining at five (5) participants, with no waivers available. The van will need to be returned end of March due to the number of participants. If the group had not fallen below the minimum requirement of participants, the group would be able to divide the total monthly fee by the number of participants, raising each individual fare. Each participant is required to pay the higher fare. 35 | P a g e • Form of Payment As of May 2013 (waiver renewal), the group would be able to use four (4) new waivers for the period of May 2013 to April 2014. If the group is below the minimum requirement, the waivers will suffice as a counted individual participant. Every Vanpool group will have a variety of ways to pay their Vanpool Fee. UTA has options to accommodate each participant’s way of paying. If you have questions about forms of payment, please review the following options. If your questions are not answered, please contact the Vanpool Accountant at 801-287-2433. o Credit Card (Personal or Business Credit Card) Please follow the “On-line Payment” instructions to submit payment. o Transportation Voucher/Benefit Card Participants can use Federal Transportation Vouchers or Benefit Cards as full or partial payments. Vouchers and Benefit Cards come in a variety of denominations. Confirm with your employer the amount that is available for the Transportation Voucher/Benefit Card. • Vouchers should be mailed to the Vanpool Accountant. o Please see the “Submit Payment by Mail” section. • Benefit Card payments can be submitted on-line. o Please follow the “On-line Payment” instructions to submit payment. o Checks Bookkeepers may collect individual fare payments (either written to the bookkeeper only if there is a Vanpool specified bank account or each participant can write their checks to Utah Transit Authority.). On the memo section of the check, please indicate Van Number and/or VCode. This will help the Vanpool Accountant apply payment to the correct Vanpool group. If there is no memo, the amount paid will be applied to the Vanpool group in which the Vanpool Support Specialist has you participating on. If there is a recent change in van group, it is possible the fare paid will be applied to the wrong Vanpool group. Confirm that your memo is indicating the right Vanpool group. • Please see the “Submit Payment by Mail” section. 36 | P a g e On-line Payment with a Credit Card or Benefit Card Instructions Go to: https://www.rideuta.com/buyapass/vanpool.aspx - On the information page, the Bookkeeper may request that the payment receipt be emailed to them. You have the option to put your email address (so you receive it, but forward it to the Bookkeeper) or the Bookkeeper’s email address. 37 | P a g e 38 | P a g e 39 | P a g e Submit Payment by Mail Checks are to be made payable to Utah Transit Authority. If individual fares are collected by the Bookkeeper, mail payment to: Utah Transit Authority Attn: Nathan Hansen/Accounting PO Box 30810 Salt Lake City, UT 84130 Bookkeepers must keep track of payments submitted, as it is important to keep accurate records in case of a deficiency in payment. Please refer to “Standard Procedures for an Unpaid Balance”. Expenditures Only pre-authorized “out of pocket” or reimbursable expenses may be submitted to the Vanpool Accountant. Receipts are required to receive reimbursements. Bank Charges UTA will allow up to $25 of the funds owed the agency to be used to open a checking account in the Vanpool’s name and will pay to print one (1) box of checks. Checking charges and bank fees associated with the Vanpool group bank account may be deducted when a copy of the bank statement is submitted. UTA will pay for costs excluding NSF or returned items. Gas As a general rule, all gas for the van (regular operated and loaner) should be purchased using the van’s assigned fuel card. However, when the van’s gas card is not available nor operational or it is not working at the station, cash or a personal credit card should be used by the group. To receive reimbursement, a receipt must be submitted along with a brief explanation of the situation. Fuel Credit Card Your UTA van comes with a fuel credit card. Most vans will have a Gascard (Fuelman) card, other vans traveling in areas with no access to a fueling station that accepts Gascard will be given a Wright Express Card. 40 | P a g e Fuel cards are assigned to specific vans. The card for each van should be used to fuel that van only, unless you need to fuel a loaner van. Do not sign the back of the card. – If the driver of the van changes, this ensures that every authorized driver will be allowed to use it. If there are any questionable transactions or monthly payment has not been received, fuel card may be locked. Find a Location to Fuel Your Van Find fuel locations for Gascard (Fuelman) at www.fuelman.com and click on “Fuelman Site Locator” at the top of the page. Find fuel locations for Wright Express Card at www.wrightexpress.com. Secure Your Fuel Card UTA requires that the driver keeps the card in his or her possession. The PIN code should be kept secure and separate from the card. If the primary driver will not be driving (vacations, etc.), he or she will need to give the card to a back-up driver. Restrictions 1. When fueling, enter in the current odometer reading and the PIN. 2. Limit of 35 gallons per day 3. Fuel card may only be swiped two (2) times within a 24-hour period. a. If the card does not work the first time you swipe at the pump, take the card to the station attendant and the attendant process the transaction. Do not swipe the card a second time or the card will be locked for the day. Loaner A fuel card will not be provided for the loaner van. Make sure you take your fuel card with you to fuel the loaner van. Lost/Damaged Cards Report lost or damaged cards by calling 801-287-2433 or a Maintenance staff member at 801-512-5665. For other problems, call or have the service station attendant call the number on the back of the card. 41 | P a g e If the problem cannot be resolved at the point of sale, you may be required to pay for the fuel out of pocket and seek a reimbursement from UTA. To do this, simply send a copy of the receipt to UTA with a note stating that you wish to be reimbursed, van and/or customer number, and an explanation of the problem you had when fueling the van. Trade/Return If you trade or turn in your van, make sure the assigned fuel card is acknowledged by both you and the UTA Vanpool Staff member. Fraudulent Use of the card provided for personal or other non-vanpool transactions will result in termination of the Vanpool and possible legal action. 42 | P a g e Forms and Support Information Rideshare Information: http://www.utarideshare.com/ Forms (On page 54-67 of Manual)- http://www.utarideshare.com/content/?page=applications - Program Application o http://www.utarideshare.com/uploads/UTAVanpoolProgramApplicationFillable_8282013.pdf Vanpool Database Information o http://www.utarideshare.com/uploads/DatabaseInformationSheetFillable_8282013.pdf - Change Form o http://www.utarideshare.com/uploads/ParticipantChangeFormFillable_282013.pdf On-line Monthly Reporting Log - Application for Non-Standard Equipment for Vans - o o o http://www.utarideshare.com/uploads/UTAMonthlyRidershipReportFillable_8282013.pdf http://www.utarideshare.com/uploads/UTAMonthlyRidershipReport.pdf http://www.utarideshare.com/uploads/NonStandardEquipmentApplication.doc Rideshare Accident/Incident Report Form o http://www.utarideshare.com/uploads/RideshareAccidentForm060712.docx Information - http://www.utarideshare.com/content/?page=vanpool - Vanpool Fare Schedule (Updated Quarterly) o http://www.utarideshare.com/content/?page=applications Approved Maintenance Vendors o http://www.utarideshare.com/uploads/ContractedVendors2012.pdf Preventative Maintenance Schedules o Click on the link below and select the van make o http://www.utarideshare.com/content/?page=maintenance On-line Monthly Reporting Link o www.utacommuter.com/utavanpool/ On-line Monthly Reporting User’s Guide o http://www.utarideshare.com/uploads/UTAMonthlyRidershipReport.pdf Vanpool On-line Payment Link o https://www.rideuta.com/buyapass/vanpool.aspx Vanpool Fuel Credit Card Information o http://www.utarideshare.com/uploads/UTAFuelCreditCardsInfo.pdf Flyer to Recruit Vanpool Participants o http://www.utarideshare.com/uploads/vanpool.pdf Vanpool Newsletters o http://www.utarideshare.com/content/?page=otherforms 43 | P a g e UTA Rideshare Support Team – April 4, 2013 Jan Maynard – Program Manager Office (801) 287-2065 or 287-2429 Email [email protected] Cell (801) 915-6341 Cheryl Anderson – Senior Marketing Specialist Office (801) 287-2062 Email [email protected] Cell (801) 673-7705 Vanpool Support Specialists • Car Pool Matching • Submittal of Driving Records • Rider Roster Updates Fax (801)287-5031 (fax all paperwork) • Update/Request Customer Account Information • Procedure Inquiries and Customer Support. • Monthly Reporting due the 5th of the month Carolyn Butler Office (801) 287-2075 Luwanna Fitzgerald Office (801) 287-5358 Wendy Karsch Office (801) 287-2060 Mike Romero-Vanpool Vehicle Maint Supervisor Office (801) 287-5325 • Maintenance Inquiries • Report Incidents or Accidents • Safety and Inspection Information Mike Shaffer-Vanpool Fleet Maint Supervisor Office (801) 287-2132 • Maintenance Inquiries • Safety and Inspection Information Ron Grover-Vanpool Maintenance Specialist Office (801) 287-5326 • Maintenance Inquiries • Safety and Inspection Information Holly Thomas-Vanpool Maint Office Coord Office (801) 287-3940 Email [email protected] Email [email protected] Email [email protected] Email [email protected] Cell (801) 512-5665 • Where to get service • Pre-Authorization for Service Email [email protected] Cell (801) 673-7727 • Where to get service • Pre-Authorization for Service Email [email protected] Cell (801) 808-9720 • Where to get service • Pre-Authorization for Service Terry Johnson-Vanpool Vehicle Coord Office (801) 287-2272 Nathan Hansen-Vanpool Accountant Office (801) 287-2433 • Account Balance Inquiries • Billing address changes ***Please send all Vanpool Payments to*** Utah Transit Authority Attn: Nathan Hansen/Accounting P.O. Box 30810 Salt Lake City, UT 84130 Additional Vanpool Resources Customer Complaints . . . . . . . . 1-888-RIDEUTA (743-3882) Transit Public Safety . . . . . . . . . .1-801-287-EYES (287-3937) www.fuelman.com Gas Card Site Locator www.rideuta.com www.utarideshare.com Cherryl Beveridge-Spec Svc General Manager Office (801) 287-5350 Email [email protected] Email [email protected] Cell (801) 907-5813 Email [email protected] Fax (801) 287-4614 • Gas Card Statements • Maintenance Statements www.utacommuter.com www.utacommuter.com/rideprovan To pay on-line: https://www.rideuta.com/buyapass/vanpool.aspx Email [email protected] 44 | P a g e Appendix Title 41 Chapter 6a Section 1803 (41-6A-1803) Driver and passengers According to Utah Code Title 41 Chapter 6a Section 1803 (41-6A-1803) Driver and passengers - - Seat belt or child restraint device required (1) (a) The operator of a motor vehicle operated on a highway shall: (i) Wear a properly adjusted and fastened safety belt; (ii) Provide for the protection of each person younger than eight years of age by using a child restraint device to restrain each person in the manner prescribed by the manufacturer of the device; and (iii) Provide for the protection of each person younger than eight years of age up to 16 years of age by securing, or causing to be secured, a properly adjusted and fastened safety belt on each person. (b) Notwithstanding the requirement under Subsection (1)(a)(ii), a child under eight years of age who is 57 inches tall or taller: (i) Is exempt from the requirement under Subsection (1)(a)(ii) to be in a child restraint device; and (ii) Shall use a properly adjusted and fastened safety belt as required in Subsection (1)(a)(iii). (2) A passenger who is 16 years of age or older of a motor vehicle operated on a highway shall wear a properly adjusted and fastened safety belt. (3) If more than one person is not using a child restraint or wearing a safety belt in violation of Subsection (1), it is only one offense and the driver may receive only one citation. (4) For a person 19 years of age or older who violates Subsection (1)(a)(i) or (2), enforcement by a state or local law enforcement officer shall be only as a secondary action when the person has been detained for a suspected violation of Title 41, Motor Vehicles, other than Subsection (1)(a)(i) or (2), or for another offense. Title 41 Chapter 6a Section 1805 (41-6A-1805) Penalty for Violation According to Utah Code Title 41 Chapter 6a Section 1805 (41-6A-1805) Penalty for Violation (1) (a) A person who violates Section 41-6a-1803 is guilty of an infraction and shall be fined a maximum of $45. (b) (i) The court shall waive all but $15 of the fine for a violation of Section 41-6a-1803 if a person: shows evidence of completion of a two-hour course approved by the commissioner of the Department of Public Safety that includes education on the benefits of using a safety belt and child restraint device; and 45 | P a g e (ii) (2) If the violation is for an offence under Subsection 41-6a-1803 (1)(b), submits proof of acquisition, rental, or purchase of a child restraint device. Points for a motor vehicle reportable violation, as defined under Section 53-3102, may not be assessed against a person for a violation of Section 41-6a-1803. Title 41 Chapter 6a Section 1715 (41-6a-1715) Careless driving defined and prohibited According to Utah Code Title 41 Chapter 6a Section 1715 (41-6a-1715) Careless driving defined and prohibited (1) A person operating a motor vehicle is guilty of careless driving is the person: (a) Commits two or more moving traffic violations under this chapter in a series of acts within a single continuous period of driving covering three miles or less in total distance; or (b) Commits a moving traffic violation under this chapter other than a moving traffic violation under Part 6, Speed Restrictions, while being distracted by one or more activities taking place within the vehicle that are not related to the operation of a motor vehicle, including: (i) Using a wireless telephone or other electronic device unless the person is using hands-free talking and listening features while operating the motor vehicle; (ii) Searching for an item in the vehicle; or (iii) Attending to personal hygiene or grooming (2) A violation of this section is a class C misdemeanor (3) In addition to the penalty provided under this section or any other section, a judge may order the revocation of the convicted person’s driver license if the violation causes or results in the death of another person in accordance with Subsection 53-3218 (6). Title 41 Chapter 6a Section 1716 (41-6a-1716) Prohibition on using a handheld wireless communication device while operating a moving motor vehicle According to Utah Code Title 41 Chapter 6a Section 1716 (41-6a-1716) Prohibition on using a handheld wireless communication device while operating a moving motor vehicle – Exceptions – Penalties (1) As used in this section: (a) (i) “Handheld wireless communication device” means a handheld device used for the transfer of information without the use of electrical conductors or wires. (ii) “Handheld wireless communication device” includes a: (A) Wireless telephone; (B) Personal digital assistant; (C) Pager; or (D) Text messaging device. 46 | P a g e (b) (i) “Text message” means to manually communicate in the form of electronic text or one or more electronic images sent by the actor from a handheld wireless communication device to another person’s handheld wireless communication device or computer by addressing the communication to the person’s telephone number. (ii) “Text message” includes manually composing a communication in the form of electronic text or an electronic image by the actor even if the electronic text or image has not been sent to another person. (2) Except as provided in Subsection (3), a person may not use a handheld wireless communication device while operating a moving motor vehicle on the highway in this state to: (a) Text message; (b) Manually communicate through an electronic mail system; (c) Manually enter data into a handheld wireless communication device; or (d) Send data, read text, or view images on a handheld wireless communication device; or (e) Manipulate an application from a handheld wireless communication device. (3) Subsection (2) does not prohibit a person from using a handheld wireless communication device while operating a moving motor vehicle: (a) When making or receiving a telephone call; (b) When using a handheld wireless communication device for global positioning or navigation services; (c) During a medical emergency; (d) When reporting a safety hazard or requesting assistance relating to a safety hazard; (e) When reporting criminal activity or requesting assistance relating to a criminal activity; (f) When providing roadside or medical assistance; (g) When used by a law enforcement officer or emergency service personnel acting within the course and scope of the law enforcement officers or emergency service personnel’s employment; or (h) To operate: (i) Hands-free or voice operated technology; or (ii) a system that is physically or electronically integrated into the motor vehicle. (4) A person convicted of a violation of this section is guilty of a : (a) Class C misdemeanor; or (b) Class B misdemeanor if the person: (i) has also inflicted serious bodily injury upon another as a proximate result of using a handheld wireless communication device for text messaging or electronic mail communication while operating a moving motor vehicle on a highway in this stat; or (ii) Has a prior conviction under this section that is within three years of: (A) the current conviction under this section; or (B) The commission of the offense upon which the current conviction is based. 47 | P a g e UTA Vanpool Program Vanpool Participant Agreement UTA Vanpool Program Terms and Conditions Section A: All Participants Participants in the UTA Vanpool Program, which includes any person riding in or driving a van, agree to comply with the following terms and conditions in consideration for participating in the UTA Vanpool Program: 1. Participants will abide by the policies and rules set forth in the Vanpool Program Manual provided by UTA Vanpool. Participants acknowledge that UTA Vanpool may revise its policies and rules at any time its sole discretion and agree to comply with all policies as revised. 2. Participants will pay their monthly Vanpool fares prospectively either online with notice to the Bookkeeper or directly to the Bookkeeper by the fifth of the month in which they participate. 3. Participants will abide by all day-to-day operational rules of Vanpools as established by majority vote of the Vanpool members or by UTA Vanpool. 4. Participants will keep the van clean. 5. Participants will notify Drivers in advance of all absences. 6. Participants will find alternate transportation outside of regular operating days and when work or personal schedules do not allow participation in the Vanpool. 7. Termination of either an individual or the group from the Vanpool Program may occur for the failure to pay rider fares, disruption of Vanpool operation, failure to meet minimum number of participants, or disbandment of the Vanpool Program. 8. Participants will ensure, to the best of their abilities, that no person shall be subjected to discrimination in the conduct of the UTA Vanpool Program on the basis of race, religion, color, sex, age, national origin, or disability in any manner contrary to applicable local, state or federal laws and regulations. 9. Participants will indemnify and hold harmless UTA, its authorized agents and employees from all claims, actions, costs, damages, or expenses of any nature whatsoever arising out of or resulting from the use of the Vanpool, including, but not limited to, any delays, tardiness, failure to make an appropriate or scheduled pickup, absence of the van or termination of the Vanpool program. 10. Participants acknowledge that the UTA Vanpool Program provides ridesharing referral services without screening the character or background of participants or applicants. Participants agree that UTA shall have no responsibility or liability for any acts or omissions of Vanpool Participants. 11. Participants acknowledge and agree the fare to ride a UTA Vanpool is based on the number of miles the Vanpool group travels and generally is proportionate to the number of participants in a Vanpool group, e.g. ten (10) participants each pays 1/10th. Individual Vanpool groups may vary. Fares will be evaluated on a quarterly basis and may be adjusted if needed. See current UTA Vanpool Pricing sheet at www. utarideshare.com. Section B: Bookkeepers Bookkeepers in the UTA Vanpool Program agree to comply with the following terms and conditions, in addition to those terms and conditions set forth in Sections A and D, if applicable: 1. Bookkeepers shall ensure that all individual payments have been submitted by the fifth (5th) of the month either online or by collecting and submitting individuals' checks to UTA. 2. Bookkeepers agree to verify roster, and individuals' roles (driver, rider, point of contact) on a monthly basis. 3. Bookkeepers may pay and be reimbursed for miscellaneous operating expenses as detailed in the Vanpool Program Manual. Any expense more than $50 requires preapproval from UTA. 4. Bookkeepers shall submit daily ridership and ending odometer readings on a monthly basis by the fifth (5th) day following the end of month. 5. Bookkeepers shall confirm that appropriate van maintenance has been completed on a monthly basis. Section C: Driver Selection Criteria Drivers in the UTA Vanpool Program, including Primary and Backup Drivers must meet the following Driver Selection Criteria prior to being approved to drive a UTA Van: 1. Be at least 21 years of age; 2. Have a current and unrestricted driver’s license and have driven in the United States for at least five (5) years; 3. Have no more than two (2) moving violations in the past three (3) years; 4. Have no more than one (1) not at fault accident within three (3) years. Individuals who have any of the following are ineligible to drive a UTA Van: 1. The suspension or revocation of a driver's license within the past five (5) years; 2. A conviction within the past ten (10) years for reckless driving, hit and run, leaving the scene of an accident, DUI, DWI, felony, or concurrent violations of lane changing; 3. Medical condition or use of prescription medication that impairs a driver’s ability to drive a van safely; 4. A person who has filed a Certificate of Financial Responsibility (SR-22) due to his or her personal driving record. 1 UTA Vanpool Program Vanpool Participant Agreement Section D: Drivers Each Driver, including Primary and Backup Drivers, who drives in the UTA Vanpool Program, agrees to comply with the following terms and conditions, in addition to those terms and conditions set forth in Section A: 1. Drivers shall maintain a valid driver's license as required by the State of Utah. For Utah issued licenses, as a courtesy, UTA will request a copy of your Motor Vehicle Record. For an out of state license, please request a copy of your Motor Vehicle Record and submit with your Participation Agreement. 2. Drivers shall notify UTA Vanpool in two (2) business days if they no longer meet the Driver Selection Criteria and must immediately stop driving UTA vans. 3. Drivers must complete the UTA Vanpool Driver Orientation prior to taking possession of or operating vans. 4. Drivers shall exemplify safe driving habits and observe all traffic laws and regulations. Drivers are responsible for resolving any citations resulting from the operation and parking of a UTA van. 5. To ensure continued Vanpool operation, Backup Drivers shall assume all responsibilities of the Primary Driver when acting in that capacity. 6. Drivers shall drive vans daily to and from work/school, picking up and discharging riders in accordance with mutually established routes and schedules. 7. Drivers shall coordinate maintenance, cleaning and servicing of vans as specified in the Vanpool Program Manual. 8. Drivers shall keep daily and monthly ridership log of vehicle, participants and odometer records. 9. In case of van breakdown, Drivers shall coordinate with UTA Vanpool Maintenance Supervisor the use of loaner vans. 10. Drivers shall coordinate with participants of the Vanpool group to establish the rules for the day-to-day operation of Vanpool (e.g., wait times, radio). 11. Drivers shall comply with the policies and rules in the Vanpool Program Manual related to personal use of vans. The transportation of non-Vanpool Participant groups, such as church, sports, or scout groups, is not allowed. 12. Drivers agree they shall be considered volunteers under federal and state laws and shall not hold themselves out to be nor act as employees or agents of UTA. 13. Drivers shall at all times operate vans in a manner complementary to the public nature of the Vanpool Program, drive in a courteous manner, and if asked, explain the unique character of the use of the van. 14. Except in emergency situations, operation of vans shall be restricted to UTA-approved Drivers. 15. Drivers shall report any accident or damage to the UTA van to the UTA Vanpool Maintenance Supervisor within 24 hrs. 16. Drivers shall not use vans for any other purpose other than for transportation to and from work or school. Drivers shall not use vans for business purposes or for hire; to pull trailers, boats, etc; to haul garbage, debris, or excessive loads; for any purpose requiring the removal of seats; or for any other purposes described in the Vanpool Program Manual. Drivers acknowledge that they shall have full liability and responsibility for all damage to vans occurring if the vans are used for other than permitted purposes or in a manner inconsistent to these Terms and Conditions and the Vanpool Manual. 17. Drivers shall drive vans only on hard surfaced streets, highways, other maintained roads and driveways. Drivers shall not drive vans off-road, on beaches, in fields, or in any other potentially unsafe environment. 18. Drivers shall not drive vans over bridges or roads posted for less than a 4-ton maximum weight load. Drivers shall observe width and height clearance requirements of and for the van at all times (i.e. carwash, drive thru). 19. Drivers shall not allow accessories, including window or bumper stickers, appearance items or additional equipment, to be added to or removed from the Van without prior approval of UTA Vanpool. Section E: UTA Vanpool UTA Vanpool agrees to comply with the following terms and conditions: 1. Provide funding for fuel, servicing and maintenance of Vans. 2. Help Drivers and Bookkeepers fulfill their administrative obligations, including providing instructions for ridership reporting, adding and removing participants. 3. Provide loaner vans by reservation on a first come, first served basis. 4. UTA Vanpool reserves the right to terminate a Vanpool group. 5. Establish and maintain a fare schedule for participation in Vanpools. 6. Ensure, to the best of its ability, that no person is subjected to discrimination in the conduct of the Vanpool Program on the basis of race, religion, color, sex, age, national origin, or disability in any manner contrary to applicable local, state and federal laws and regulations. 7. Provide Vanpools with the Vanpool Program Manual (located in the van or online) outlining policies and rules applicable to the Vanpool Program. 8. Allow approved Drivers to use vans for personal use in accordance with the policies and rules set forth in the Vanpool Program Manual. 9. Provide liability coverage at statutory limits of a van including bodily injury, property damage, comprehensive, collision, and uninsured motorist protection; provided, the van was being operated by a UTA-approved Driver and for a purpose permitted under these Terms and Conditions and the Vanpool Program Manual. 10. UTA may suspend the use of the Fuel Card for a pattern of misuse of the van, failure to pay on time or for insufficient payment. 2 UTA Vanpool Program Vanpool Participant Agreement Reset Form Vanpool Request Save As As a UTA Vanpool Participant, I am requesting to participate as (check all that apply ): □ Part-time Rider Van Number: □ Full-time Rider Vanpool Join Date: □ Bookkeeper □ Backup Driver Group Point Of Contact: □ Primary Driver Participant Application Participant means all persons, including drivers, backup drivers, riders, and bookkeepers who are transported to and from work/school in a Vanpool operated as part of the UTA Vanpool Program or are otherwise authorized by UTA to participate in the program. Name: First Home Address: Middle Street Mailing Address: Street Phone Numbers: Home Email Address: Employer Information: Address: Info: Last Nickname Apt # City State Zip Code Apt # City State Zip Code Cell Work Fax □ Work □ Home Please check preferred email address. UTA Vanpool Program information will be communicated by email. Employer Name Street Job Title Suite/Gate Length of Employment Emergency Contact: City State Supervisor's Name Full Name Zip Code Supervisor's Phone # Relationship Phone # As a condition of participating in the UTA Vanpool program administered by UTA, I agree to comply with the UTA Vanpool Terms and Conditions, a copy of which I have received. I understand and acknowledge that this Agreement, together with the Vanpool Program Manual, establish my rights and responsibilities as a participant in the UTA Vanpool Program. As a Vanpool participant, I understand that UTA will store my personal information in an electronic database.* I certify that the above information is true and correct and agree to submit a new application should any of the information provided above change. I understand this Agreement shall be effective on the date signed and shall continue in force until either party gives fifteen (15) days written notice of an intent to terminate. I understand that I must give written notice of termination to the group point of contact and UTA Vanpool. *The Vanpool Privacy Policy is available online at http://www.utacommuter.com/. Printed Name Signature Please email or fax Participation Agreement. Email to: Date Your Vanpool Support Specialist OR [email protected] Phone: Fax to: (801) 287-2060 (801) 287-5031 Administrative Use Only VCode: MVR Requested: Commuter ID #: Rider Auth. Sent: Company Code: Driver Auth. Sent: Date Entered: Removed: 3 UTA Vanpool Program Vanpool Participant Agreement Driver Applicants Only Please review Section C: Driver Selection Criteria. Information from the Driver Application and your Motor Vehicle Record will confirm whether or not you meet the Driver Selection Criteria. UTA reserves the rights to deny applicants who do not meet the Driver Selection Criteria. Driver Info: Full Name as it Appears on Your License Date of Birth License Number Issuing State □ Yes □ No Valid and Unrestricted Issued Date * For Utah Issued License only: As a courtesy, UTA will request a copy of your Motor Vehicle Record. * For an Out of State License: please request a copy of your Motor Vehicle Record and submit with your Participation Agreement. 1. Do you have a large vehicle certification (15 passenger capacity or larger)? a. Certification from: □ Yes □ No Date: □ Yes □ No 2. Have you ever had an automobile license or privileges suspended, revoked or refused in the last 10 years? a. If yes, please explain: 3. Have you ever been convicted of driving while intoxicated or under the influence of drugs? 4. Do you have personal automobile insurance? a. Name of Insurance Company: □ Yes □ No □ Yes □ No 5. Have you ever had an insurance company refuse, cancel, refuse to renew, or given notice of intention to cancel? □ Yes □ No a. If yes, please explain: 6. Have you been required by any state to file evidence of Financial Responsibility (SR-22)? a. If yes, please explain: □ Yes □ No 7. Indicate any driving convictions or citations (other than parking) you have been convicted of, forfeited bail or paid any fines for during the past 3 years. a. b. c. How many? _________________ Please give full details below. Additional remarks may be continued on a separate sheet. $ Date Time Location: City, State Conviction Legal Speed Limit Your Speed Amount of Fine Date Time Location: City, State Conviction Legal Speed Limit Your Speed Amount of Fine Date Time Location: City, State Conviction Legal Speed Limit Your Speed Amount of Fine Date Time $ $ 8. How many motor vehicle accidents of any kind or cause have you as an operator been involved in during the past 3 years? ________________ Please give full details below. Additional remarks may be continued on a separate sheet. a. □ Yes □ No Bodily Injury b. Date □ Yes □ No Bodily Injury Who was at fault Time Who was at fault Location: City, State Violation - Type □ Yes □ No $ □ Yes □ No $ Location: City, State Violation - Type □ Yes □ No $ □ Yes □ No $ Description: Description: Damage to your Vehicle Damage to your Vehicle Damage to Other Property Damage to Other Property 4 UTA Vanpool Program Vanpool Participant Agreement Safety is a top priority for UTA. Please consider your personal health when applying to be a Vanpool Driver. I certify that I do not have any medical conditions or take any medications that interfere with my ability to safely operate a UTA Van. In the event I develop a medical condition or begin taking medication that interferes with my ability to safely operate a UTA Van, I agree to immediately stop driving a Van until I can safely operate it. Examples of health conditions that may interfere with the ability to safely operate a UTA Van include, but are not limited to: vision problems, deafness, paralysis, convulsions, seizure disorders, epilepsy, loss of consciousness, diabetes, heart disease, etc. Examples of disqualifying medication include, but are not limited to, medications that contain prohibitions on driving. I understand that any electronic handheld device usage while driving a UTA van is strictly prohibited. I certify that the information I provided in the Driver Applicant portion of this Application is true and correct and agree to submit a new application should any of the information provided above change. I authorize UTA to verify any information provided herein. I agree that I will not hold myself out to be a Primary or Backup Driver in the UTA Vanpool Program until I have received written approval by UTA Vanpool. As a condition of participating in the UTA Vanpool Program, I agree to comply with the UTA Vanpool Terms and Conditions and the rules set forth in the Vanpool Program Manual, copies of which I have received. Printed Name Signature Date Bookkeeper Only Only one (1) Bookkeeper per Vanpool group. Please verify with your Vanpool Group Point of Contact who is the Bookkeeper. I have carefully read, understand and agree to the UTA Vanpool Program Terms and Conditions Section B: Bookkeepers. I agree to provide accurate and timely information as required by the Terms and Conditions. Printed Name Signature Date Please email or fax all Participation Agreements and Driver Applications. Email to: Your Vanpool Support Specialist OR [email protected] Phone: (801) 287-2060 Fax to: (801) 287-5031 Mail to: UTA Vanpool Operations PO Box 30810 Salt Lake City, Utah 84130 Physical Address: No Mail Service 4384 S 50 W, Murray, Utah 84107 rev CB 080813 5 UTA Vanpool Program Vanpool Database Information Sheet Reset Form Requested Start Date: Vanpool Point of Contact Information Save As Contact Info: First and Last Name Email Address Phone Number Mailing Address: Street City State Zip Code Bookkeeper Information Only complete if different from Point of Contact Information Contact Info: First and Last Name Email Address Phone Number Travel Information Starting Address: Company Name or Site Name or Participants Name Street City State Zip Code City State Zip Code Final Destination: Company Name/Site Name Street Departure Time from Origin: □ AM □ PM Arrival Time at Dest: □ AM □ PM Departure Time from Dest: □ AM □ PM Arrival Time at Origin: □ AM □ PM 1 Stops: Pickup/Dropoff: 2 □ P □ D 3 □ P □ D 4 □ P □ D 5 □ P □ D □ P □ D Est. Round Trip Miles/Day: Avg # of Work Days/Month: Street City State Zip Code Street City State Zip Code Street City State Zip Code Street City State Zip Code Street City State Zip Code Reg. Operating Days: S M T W R F S # of Yearly Holidays Van Won't Be Operated: Est. Monthly Miles: Alt. Schedule: For mileage brackets and cost information, please visit http://www.utarideshare.com/. Estimated monthly miles is subject to verification. Current Participants Name: First and Last Requesting: Name: R: Rider D: Driver First and Last Requesting: R: Rider D: Driver 1 □ R □ D 10 □ R □ D 2 □ R □ D 11 □ R □ D 3 □ R □ D 12 □ R □ D 4 □ R □ D 13 □ R □ D 5 □ R □ D 14 □ R □ D 6 □ R □ D 15 □ R □ D 7 □ R □ D 16 □ R □ D 8 □ R □ D 17 □ R □ D 9 □ R □ D 18 □ R □ D Van Specifications Request Options requested are only added if approved. Number of Seats Needed: Requested Accessories: Once form is completed, email to your Vanpool Support Specialist or fax to 801-287-5031 1 UTA Vanpool Program Vanpool Database Information Sheet Administrative Use Only Participant Approval and Documentation Received 1 Name: RidePro ID: PA/BK/DA Received: MVR Requested: Exam: Approved: □ R □ D □ BK 2 □ R □ D □ BK 3 □ R □ D □ BK 4 □ R □ D □ BK 5 □ R □ D □ BK 6 □ R □ D □ BK 7 □ R □ D □ BK 8 □ R □ D □ BK 9 □ R □ D □ BK 10 □ R □ D □ BK 11 □ R □ D □ BK 12 □ R □ D □ BK 13 □ R □ D □ BK 14 □ R □ D □ BK 15 □ R □ D □ BK 16 □ R □ D □ BK 17 □ R □ D □ BK 18 □ R □ D □ BK Van Lease Disposition Van #: Customer Account #: Group Name: VCode: Vehicle License Plate #: Agreement Start Date: Vanpool Monthly Price: Initials: Maximum Allowable Miles: Vehicle Beginning Odometer Reading: Last 6 Digits of the Gas Card: Company Code: Location Van was Picked Up or Delivered to: □ Picked Up □ Murray Office □ Vendor □ Delivered (Address Delivered To) # of Seats: Type of Van: Approved Options Added: Comments: Printed Name rev CB 071913 Signature Date 2 UTA Vanpool Program Vanpool Participant Change/Termination Form Reset Form Save As Participant Information Please complete all information. Your Vanpool Support Specialist will update your personal information accordingly. Name: First Middle Last Nickname Address: Street Apt # City State Zip Code Contact Info: Email Address Home Phone Number Work Phone Number Cell Phone Number UTA Vanpool Program information will be communicated by email. If your employer has changed, please complete the following section: Employer Information: Employer Name Address: Street Suite City State Zip Code Vanpool Change Request As a UTA Vanpool Participant, I am requesting to change from: Van Number: Vanpool Leave Date: Group Point Of Contact: to change to: Van Number: Vanpool Join Date: Group Point Of Contact: Reason for the change: I participate as a: Check all that apply □ Part-time Rider □ Full-time Rider □ Bookkeeper □ Backup driver □ Primary Driver Termination of Participation Temporarily Leaving the Vanpool Van Number: Leave Date: Anticipated Return Date: Permanently Leaving the Vanpool Van Number: Leave Date: Reason For Leaving: I participate as a: Check all that apply □ Part-time Rider □ Full-time Rider □ Bookkeeper □ Backup driver □ Primary Driver Exit Van Survey Are you current on the fare you owe UTA? □ Yes □ No If no, what do you owe? When can we expect payment? Does leaving your vanpool drop the number of riders below 7? □ Yes □ No Do you have any feedback for UTA concerning the Vanpool Program? I understand that changes specified on this form will be in effect according to the dates listed above. If terminating participation from the UTA Vanpool program, I understand that a new Participation Agreement will have to be submitted. Printed Name Signature Date Administrative Use Only VCode: Commuter ID #: Date Updated: Removed: Please email or fax Vanpool Participant Change/Termination Form Email to: Your Vanpool Support Specialist OR [email protected] Fax to: (801) 287-5031 rev CB 071913 UTA Vanpool Program Vanpool Monthly Ridership Report Report due by the 5th of the following month. If your monthly report is entered on-line and by the 5th of the following month, you will be entered to win a gift card. Report on-line at: https://www.utacommuter.com/utavanpool/ Online Reporting Steps: 1. Log in. Select New Monthly Report , then the month and year in which you will be reporting. Click "Open". - If the report has already been opened, select Find Monthly Report then select the month you want to edit. 2. Select Vehicle Number - Enter number in the Provider ID (5 digits) 3. Enter Start and End Odometer readings. Click "Save" then "Next" - If more than one van was used for the month, repeat steps 2 and 3 for each van 4. Enter Non-Revenue Trips (Personal Miles or Maintenance) by clicking on the van listed under "Vehicles Assigned this Month" 5. Enter date, time, reason, starting odometer, and ending odometer reading. Click "Save" then "Next" 6. Enter Fare Paid amount if you have this information. Click "Save" then "Next" - Information helps determine who has not paid if there is an unpaid balance. 7. Enter the Ride Code per each day per participant. 8. Click "Save" then "Next". 9. Click "Submit" 10. To logout and/or change your password, click on Account then "logout". *** If you need assistance completing Monthly Ridership on-line, add or remove a participant, or have any questions, comments or feedback, please contact your Vanpool Support Specialist. Carolyn Butler 801-287-2075 [email protected] Luwanna Fitzgerald 801-287-5358 [email protected] Wendy Karsch 801-287-2060 [email protected] We prefer Monthly Ridership to be entered on-line, but if you are unable to complete on-line, please fax reporting log to 801-287-5031. rev CB 05.15.13 UTA Vanpool Program Vanpool Monthly Ridership Report Contact Info: Name Email Address Phone Vanpool Vehicle Information: Report For: VCode Van # Starting Odometer Ending Odometer Total Miles Driven Month Year Non-Revenue Miles Loaner Van If you used the UTA van for personal (maximum of 50 miles) or maintenance, indicate below. If you used a loaner van, please indicate below for both the regular operating van and loaner van. Date Van # Day of the Week Name P 1 Ride Code: I - Inbound Total Number of: I: Reset Form Save As M Start Odometer 2 3 4 5 End Odometer 6 7 8 Total Miles 9 Date Van # Start Odometer End Odometer Total Miles 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 O - Outbound 2 - Round Trip H - Holiday D - Day Off N - Unknown X - Not on Roster A - Alternative Work Schedule O: 2: H: D: N: X: A: rev CB 05.15.13 Rideshare Accident/Incident Report Form (Complete ALL fields) Form7211 Version: 2 6/7/12 Driver’s name: Home Phone #: Driver’s home address: Alternate Phone #: City: State/ Zip: UTA Vehicle # UTA plate # Accident Date: Time of accident: Accident location/city/Zip # of passengers: Time reported: Date reported: Any Witnesses? Yes No Witness statements? Yes No Was vehicle towed? Yes No Describe Damage: Police Investigation: Yes Witness info: Witness info: POLICE INVESTIGATION Police Dep’t: Case #: No Officer’s name: Citation: Yes To whom was citation issued: OTHER VEHICLE INFORMATION Vehicle #3 Work Phone: Driver Information Name: Home Phone: Vehicle #2 Driver Information Name: Address: Work Phone: Home Phone: Address: City: State: Zip: City: DL #: State: DL #: State: Insurer: Policy #: Insurer: Policy #: State: Zip: Vehicle Information Plate #: State: Vehicle Information Plate #: State: Year: Model: Color: Year: Model: Color: Make: Owner Information Name: Address: City: Zip: City: Was vehicle towed: Yes No Describe Damage: Phone: State: Zip: Was vehicle towed: Yes No Describe Damage: INJURY INFORMATION Injured #2 Phone: Name: Injured #1 Name: Address: Phone: Address: City: State: Driver (Veh # Zip: CHECK ONE (indicate vehicle #) ) Passenger (Veh # ) City: Pedestrian Describe injury: Transported by ambulance: No Owner’s Name: Driver (Veh # State: CHECK ONE (indicate vehicle #) ) Passenger (Veh # ) Describe injury: Transported by ambulance: Where: Where: Yes No PROPERTY DAMAGE INFORMATION - (other than vehicles) Phone: Describe the property and damage: Address: City: Make: Owner Information Name: Address: Phone: State: Yes No State: Zip: Zip: Pedestrian DESCRIPTION OF ACCIDENT/INCIDENT Weather Conditions: clear cloudy raining ( light muddy Road Surface Conditions: dry wet Light Conditions: daylight dawn or dusk heavy ) snowing ( light snowy icy darkness (street lights) heavy ) fog ( light oily other: heavy ) darkness (no street lights) UTA vehicle was : stopped stopping starting changing lanes moving to curb moving from curb turning left turning right going straight Vehicle #2 was: stopped stopping starting changing lanes moving to curb moving from curb turning left turning right going straight Vehicle #3 was: stopped stopping starting changing lanes moving to curb moving from curb turning left turning right going straight Traffic Controls: traffic signal stop sign yield sign police officer none other: What happened: (Attach a separate sheet if more room is needed) ACCIDENT DIAGRAM Vehicle UTA Vehicle #2 Indicate North with an arrow in the circle. #3 Travel Speed Posted Speed Upon completion of this form please contact the maintenance Supervisor 801-512-5665 and fax a copy to 801-287-5349 Driver Signature: Reported to UTA Rideshare: Date: Time: Date:
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