crédit mutuel group

Transcription

crédit mutuel group

KEY POINTS
Crédit Mutuel group
2014/2015
Rapport annuel 2014
TRUST
AND
SOLIDITY:
THE BOND THAT UNIFIES
THE
Photos: Crédit Mutuel – Thinkstock
www.creditmutuel.com
CRÉDIT MUTUEL GROUP
FINANCIAL STRUCTURE
(in € millions)
More than
30
million
customers
PROFILE of the
Credit Mutuel group in 2014
www.creditmutuel.com
One of France’s leading bankinsurers, the Crédit Mutuel group comprises the Crédit Mutuel
branch network and all of the bank’s subsidiaries.
Backed by a staff of more than 100,000 - 78,000 employees and 24,000 directors - the group
offers a comprehensive range of financial expertise to upwards of 30 million customers, more
than 28 million of them retail customers.
The group’s local banking model combines the strengths of Crédit Mutuel, a cooperative,
mutual bank with extensive regional and local ties, and CIC, a commercial bank. Combined
with Targobank and Cofidis, Crédit Mutuel and CIC – the group’s two leading brands – have a
network of almost 6,000 points of sale.
BUILDING OUR BUSINESS
DYNAMICS ON OUR VALUES,
TO EARN OUR CUSTOMERS’ TRUST.
THAT IS THE BOND THAT UNIFIES
THE CRÉDIT MUTUEL GROUP.
2014 key figures
Net banking income:
€15,411 million
Shareholders’ equity,
group share:
Total net profit:
€43,938 million
Net profit, group share:
15.3%
€3,027 million
€2,955 million
Common Equity Tier 1 ratio:
5,790 points of sale
78,230 employees
30.1 million customers
(1)
€708.8 billion in savings deposits
€364.8 billion in outstanding loans
A leading retail bankinsurance
player in France
Continued growth
in insurance
17% market share in bank loans
15 % market share in deposits
€15.7 billion in premium income
34.7 million policies
13.2 million policyholders
A high-quality issuer
A
Standard & Poor’s
with a
negative
outlook
(1) including 5,298 in France.
(2) rating assigned to BFCM.
2
A+
Fitch
with a
stable
outlook(2)
Aa3
Moody’s
with a
negative
outlook(2)
A retail bank with
a local focus
A sound and highly
rated bank
Crédit Mutuel offers a comprehensive range of financial services to a
customer base comprising private
individuals, locally-based professionals and companies of all sizes.
In 2014, the quality and robustness
of its assets was confirmed by the
European Central Bank (ECB) and
the European Banking Authority
(EBA), which ranked it first among
the largest French banks based on
stress testing.
The group again strengthened its
financial position, with shareholders’
equity, group share reaching €43.9
billion, up by €11.6 billion in four years.
Ensuring security for members and
customers and long-term expansion,
this financial strength is reflected
in the group’s credit ratings. With an
A rating from Standard & Poor’s,
outlook negative, an Aa3 rating from
Moody’s, outlook negative (BFCM)
and an A+ rating from Fitch, outlook
stable (BFCM), it remains one of the
most creditworthy French banks.
It has a 15% share of the French deposit
market and 17% of the bank-distributed
loan market.
A leading bankinsurer, its insurance
subsidiaries manage 34.7 million
savings, auto, home, health, personal
protection and retirement policies
on behalf of more than 13 million
policyholders.
The group is a major player in the
home loans market and among the
European leaders for consumer credit.
As well as partnering non-profit
associations, it is the second-largest
bank for farmers and banker to one
out of every three self-employed
professionals.
14%
41.2
15.3%
+1.3 pt
44.8
+8.6%
40.3
43.9
2013
2014
+9.1%
Shareholders’ equity(1)
of which group share(1)
Common Equity Tier 1 (CET1) ratio
(1) Accounting basis
Crédit Mutuel group,
THE SOUNDEST BANK
IN FRANCE
In an unprecedented year, the giant
“audit” carried out in 2014 by the
European Central Bank (ECB) and
the European Banking Authority (EBA)
on 130 eurozone banks showed the
quality of the Crédit Mutuel group’s
assets and its high level of resilience
in the event of a crisis.
The two bodies named it as the leading
major French bank after an asset review
and stress testing. The conclusions of this
dual exercise further confirm the financial
soundness of the Crédit Mutuel group
at national and European level, its profile
of limited risk and the pertinence of its
development model.
BEST BANKING
GROUP – FRANCE
or the 3rd time
(World Finance)
BANK OF THE
YEAR – FRANCE
or the 3rd time
(The Banker)
No. 1 IN THE
BANKING
CATEGORY IN
THE CUSTOMER
RELATIONS
PODIUM AWARDS
for the 8th time in
January 2015 –
(BearingPoint –
TNS Sofres)
3
Key points 2014
PROFILE of the
Credit Mutuel group in 2014
Main sites and partnerships
Groupe Cofidis Participations
A SPIRIT OF
CONQUEST AND A
SENSE OF SERVICE
MARK OUT A GROUP
WITH SOUND
FUNDAMENTALS
A technology-driven bank
Continued expansion
Customers of the branch network
benefit from all the advantages of
remote banking, which brings the
bank closer to its customers and
improves efficiency.
As a local bank, the group operates
across the entire country and continues to expand internationally.
In 2014, the remote banking service
clocked up more than a billion
contacts. The use of applications for
smartphones and tablets surged
once again during the year.
Mobile telephony grew its role as a new
force in bankinsurance and services.
Crédit Mutuel is the French leader in
residential remote surveillance with
a 33% share of that market. The bank
maintained its number two position
in France in electronic payments,
with a 20% share of the overall
market.
4
In Europe, it is now present in 13 countries. Targobank has more than four
million customers in Germany and
363 points of sale, and Cofidis, which
already operates in eight European
countries, reinforced its business in
Portugal. In asset management and
wealth management, the La Française
group extended its activities, particularly in the United Kingdom, as well as
in the United States in early 2015.
Lastly, the Crédit Mutuel group entered
into new international agreements in
North America, including participation
in the takeover of State Farm, which
has strengthened its partnership with
Canadian cooperative group Desjardins.
The Crédit Mutuel group’s spirit of
conquest and a sense of service, backed
by a strengthened financial position
and robust sales growth, enable it to
hold the same course while constantly
adapting to meet future challenges
With strong fundamentals and the
commitment of its employees and
elected directors, the Crédit Mutuel
group has maintained its aim of
building a powerful, human group.
A FULL RANGE
of remote banking
services
A truly local bank, the group provides
its customers with not just the physical
banking network but the full range
of remote banking channels. With over
a billion uses, these services are clearly
well suited to customer needs. While
internet banking still accounts for half of
all contacts, its growth rate is diminishing
due to the surge in the use of smartphone
and tablet applications, which represent
a new form of contact between the bank
and its customers.
Through points of sale, the internet, mobile
banking and social media, the group is
building closer ties to members and
customers with seamless communication
through all channels, both physical
and remote. It is now developing a
multichannel and omnichannel (several
media and uninterrupted contact in
every channel) relationship with
customers, which is more human,
responsive and helpful.
RETAIL BANKING
AND INSURANCE
NET BANKING INCOME
MARKET SHARE
IN FRANCE
RETAIL BANKING
16.8%
16.9%
16.9%
17.0%
17.0%
14.2%
14.8%
15%
14.9%
15%
2010
2011
2012
2013
2014
In € millions
11,806
INSURANCE
11,816
+0.1%
1,915
2,150
+12.3%
2013
2014
2013
2014
Crédits
Dépôts
5
Key points 2014
RETAIL BANKING,
INSURANCE, the group’s
Retail banking, the group’s main business, encompasses the offers of Crédit Mutuel’s 18 regional
federations and CIC’s five regional banks. It also covers the specialised activities whose products
and services are marketed through the network, notably leasing, factoring, fund management
and real estate.
Insurance is the second-largest business for Crédit Mutuel,
a major non-life bankinsurer. It generated net banking income
of €2,150 million (14% of the total) and net profit, group share
of €916 million (31% of the total).
CONSTANT
INNOVATION AND
PRIORITISING
QUALITY OF
SERVICE IS
THE CENTRAL
THEME OF THE
CRÉDIT MUTUEL
GROUP.
The group’s insurance subsidiaries
manage a total of 34.7 million contracts
(including 29.7 million in property
and casualty insurance and five million
in life insurance) for 13.2 million policyholders. Total premium income
generated by the insurance subsidiaries
reached €15.7 billion, up 8.5% in one
year, driven by brisk life insurance
business.
the group’s main business
PROXIMITY
France’s omnipresent
24/7 bank
In 2014, Crédit Mutuel continued to
provide its members and customers
with services directly driven by their
needs, expectations and plans. With
nearly 28 million retail customers,
Crédit Mutuel innovates continually
and has a 15% share of the market
for deposits and a 17% share of the
bank loans market.
With sustainable development at
the heart of its activity, Crédit Mutuel
offers its customers a range of
financial solutions and products for
the most vulnerable.
CLARITY
Transparency, the basis
for trust
second-largest business
The quality and performance of new
technological services provided to
customers in the areas of remote
banking, remote home surveillance,
electronic payments and mobile
telephony are reinforcing Crédit
Mutuel’s leadership and helping it to
improve its service to members and
customers.
The group faithfully pursued its
strategy of controlled development
in 2014, strengthening its positions
by relying on its main pillars of
PROXIMITY, CLARITY AND SECURITY.
SECURITY
A solid bank providing
simple products with
steady returns
The life insurance premium income of
the group companies, which benefit
notably from being able to offer a more
attractive return than other financial
products (except for home savings
products), increased by 10.8% to
€11 billion.
Property and casualty insurance
also continued to record significant
growth with a 3.3% increase in premium
income to €4.7 billion.
The auto segment was up 2.6% and
the home and diverse risks segment
was up 5.4%.
Personal protection premium income
increased by 3%.
13.2
million
policyholders
34.7
million
policies
Groupe des Assurances du Crédit
Mutuel (GACM), Suravenir and
Suravenir Assurances (Arkéa group)
and Assurances du Crédit Mutuel
Nord Europe (ACMN) manage the
insurance business.
PEACE OF MIND MEANS HAVING
A BANK WITH APPROPRIATE,
HIGH-PERFORMANCE INSURANCE
PRODUCTS. THAT’S WHAT MAKES
THE DIFFERENCE.
2014 PREMIUM
INCOME BREAKDOWN
BY DIVISION
Auto
Home and diverse risks
Personal
Life
6%
18%
The day-to-day
banking partner
28
millions
of
retail customers
6
6%
70%
Breakdown
of premium income
in € billion
14.4
9.9
4.5
15.7
11.0
4.7
Life insurance
Property and casualty insurance
2013
2014
7
L’essentiel 2014
SOCIAL AND ENVIRONMENTAL
RESPONSIBILITY
THE CRÉDIT MUTUEL NETWORK:
COOPERATIVE ROOTS
The group’s main entity, Crédit Mutuel, is a cooperative bank under the 10 September 1947 Act
governing French cooperatives. It belongs exclusively to its members, who own its capital
and determine its strategy within a framework of democratic methods.
As a mutual bank, Crédit Mutuel makes all decisions with its members in mind. It plans
its growth exclusively based on its founding values of closeness, solidarity, responsibility,
with transparency as a guiding principle.
These shared values have the same strategic importance for the bank as service quality.
They are the Crédit Mutuel hallmarks, setting the bank apart and making its growth model relevant.
At the end of 2014, Crédit Mutuel had 7.6 million members and 11.6 million customers in over
2,000 local mutual banks run by more than 24,000 member-elected representatives.
BEING A RESPONSIBLE BUSINESS THAT
TRANSLATES ITS VALUES INTO ACTIONS
IS THE ANCHOR POINT OF THE CRÉDIT
MUTUEL GROUP.
7.6
million
members
Yes,
we are !
24,200
elected directors
To serve its customers and society,
Crédit Mutuel implements a strategy
combining sustainable development
and solidarity. It has a historical and
genuine role as a bank that creates
social bonds, notably through its action in support of local financing and
society’s most vulnerable members.
Crédit Mutuel is a company that
works for people and it is not listed
on the stock exchange. Playing an
important role in the social economy,
its sustainable development strategy
is not bound by an all-out quest for
short-term profitability.
Sound management, crucial to the
company’s durability, is not geared
towards the enrichment of a group of
shareholders: rather it serves to ensure
growth and first-rate service quality
in the most cost-effective way.
Crédit Mutuel is inalienable, meaning
it can neither be sold nor taken over;
it can be wound up only on the decision of its members.
Its decentralised organisation
encourages staff to become more
involved at every level, be it local,
regional or national, thus enhancing
the group’s responsiveness and
service quality. It makes possible
a short decision-making process,
good risk diversification and a highly
effective control system.
Every year, 20,000 board of directors
and/or supervisory board meetings
and 2,000 general meetings take
place in the 2,000-plus local mutual
banks, providing a basis for truly
democratic corporate governance.
The local mutual banks are organised
into 18 regional federations, which
in turn are part of the national
confederation.
With its solid local base, Crédit
Mutuel cannot be moved offshore
and stands as an independent entity that contributes to job creation
and economic vitality in all regions
in which it operates. Its growth model,
designed to meet the needs of all
economic players, demonstrates
the power of individual initiative and
its collective expression: cooperation.
One person,
ONE VOTE
The general meetings that members of
the local mutual banks are invited to attend
each year are the basis of Crédit Mutuel’s
democratic structure, providing members
with a special opportunity to meet the bank’s
directors and employees, learn more about
the business and express their own views.
They are also a forum for suggestions and
discussion of ways to enhance services,
reflecting the values that distinguish
Crédit Mutuel from other banks.
Required items on the agenda include
a report on the entity’s management
and activities and on its specific actions
as a mutual bank, leading up to approval
of the financial statements and the election
of directors on the basis of one person,
one vote. News is also provided in an
information section.
AT CRÉDIT MUTUEL, PROXIMITY IS NOT A CONCEPT BUT A REALITY.
LOCAL TIES ARE THE LIFEBLOOD OF A COMPANY THAT WORKS AT
GROUND LEVEL TO MEET THE NEEDS OF MEMBERS AND CUSTOMERS.
PROFILE OF DIRECTORS ON BOARDS OF DIRECTORS
AND SUPERVISORY BOARDS
Female representation among
directors of local mutual banks
2013
2014
Socio-professional category
44%
Farmers
White-collar workers
Skilled tradespeople
Blue-collar workers
Managers
Retired
Intermediary
professions
Employees
6%
11 %
29%
31%
40%
21%
31%
22 %
11 %
% of female
directors
8
% of new female
directors
9%
5%
29 %
8%
% of chairwomen
9
Key points 2014
CREDIT MUTUEL GROUP:
SOLIDARY AND RESPONSIBILITY
WORKING
TOGETHER
to fight
melanoma
Through responsible initiatives and solidarity-driven goals implemented directly at ground level,
Crédit Mutuel puts its values into action on a daily basis. Spanning past and present and
embodying commitment for the future, the ethic of social responsibility is the cornerstone
of the group’s actions, the driving force behind a socially supportive, responsible group
that goes beyond just meeting requirements.
Promoting mutual aid
and supporting economic
and social inclusion
Elected representatives and employees
coordinate the structures overseeing
internal solidarity within the group.
Particular attention is paid to instances
where people
experience a sudden or accidental
change in their personal or professional situations. Although 98% of
people in France have access to
basic banking services, the Crédit
Mutuel group remains committed to
combating financial marginalisation
and helping get society’s more vulnerable populations back into the economy.
Protecting local jobs and
working with key regional
players
Creating and protecting local jobs,
working with key regional players,
developing low-income housing and
home ownership schemes, giving local
populations the means to control their
own economic and social development:
this is how Crédit Mutuel sees its role
as a committed company and major
economic player in France, working
to promote the public good.
Adopting a responsible,
long-term approach
to development
Crédit Mutuel has developed a range
of products with social and environmental added value.
Solidarity-oriented savings solutions
and the financing of environmental
projects are key growth drivers.
Crédit Mutuel group has
amply demonstrated its
commitment to society,
and it was natural for it
to commit for five years,
mobilising its partners as
well, to support melanoma
(skin cancer) research at
Institut Gustave Roussy,
Europe’s leading cancer
research centre.
The objective of “Ensemble
contre le mélanome” group
is twofold: to provide
information to promote
prevention and screening
and, more importantly,
to finance melanoma
treatment and research
activities.
Being a socially supportive
and committed bank
Two of Crédit Mutuel’s founding
principles are putting people first and
promoting mutual aid. Its commitment
to research and public health are integral to its sense of responsibility
(helping the elderly stay in their
homes, retirement homes, financial
support for hospitals,
research, sick children, etc.).
The group’s approach to solidarity
in these areas is broad, and its
commitments take many forms.
The group is also working to reduce its
direct environmental impact, although,
operating in the service industry, its
impact is limited. Various environmental initiatives have been adopted
at the local and regional levels in recent
years. Crédit Mutuel is notably promoting the development of renewable
energies and has financed multiple
investments in methanation and
wind farms.
Major advances were made
in 2014 in the treatment of
the disease, mainly relating
to immunotherapy and
targeted therapies.
According to Dr Caroline
Robert, clinical director
of the dermato-oncology
department at the Institut
Gustave Roussy: “We now
have the proof that this
approach can really help
patients and change the
way we handle cancer”.
Keeping on giving
A cooperative enterprise
bringing together numerous
partners, “Ensemble contre
le mélanome” is aiming to
raise €700,000 a year over
five years. By the end of
December 2014, €580,000
had been collected.
Fund collection has
continued through a
plethora of events,
including the yearly Fête de
la Musique, public meetings
for prevention and
awareness raising, shows,
one-off concerts and
various other initiatives.
For more information and
to make a donation, visit:
ENSEMBLE CONTRE
LE MELANOME
www.ensemblecontre
lemelanome.fr
SOCIAL AND ENVIRONMENTAL RESPONSIBILITY:
what it means to Crédit Mutuel
CRÉDIT MUTUEL FOUNDATION:
translating solidarity into action
Fondation du Crédit Mutuel, which was created
in early 2009 and operates under the aegis of
Fondation de France, houses Crédit Mutuel’s
various national corporate sponsorship initiatives:
–T
he creation and long-term support of mutual
savings and credit networks to help populations
working toward financial independence in
emerging countries through Centre International
du Crédit Mutuel (CICM);
10
–T
he promotion of reading and the French
language in all its forms through the Reading
division;
–S
upport for research into and action against
economic and social exclusion through the
Research and Social Assistance division;
Since 2010, the Foundation has also been supporting
the “Together, Let’s Rebuild Haiti” programme.
PROMOTING ECONOMIC
AND REGIONAL GROWTH
•T
he partner bank of
463,000 non-profit
associations and works
councils
•N
o. 2 bank for the farming
sector
•T
he Crédit Mutuel group
is a leading French player
in social and professional
microcredit
•N
o. 2 bank in electronic
payment
•N
o. 3 bank for SMEs
•N
o. 3 bank for housing
loans
•N
early 30% of its sites
are in municipalities
with fewer than 5,000
inhabitants
•M
ore than €1 billion in
SRI funds with the
Novethic label
COOPERATIVE
GOVERNANCE
• 1 person = 1 vote
• 7 .6 million members
of which 73,000
are new
• 2 4,188 voluntary directors
• 3 9.9% of women among
new directors
• 2 ,000 general meetings
bringing together nearly
500,000 members at the
local and regional levels
COMMITMENT TO PEOPLE
• 7 8,500 employees
group-wide
•M
ore than 1.96 million
hours of training provided
•M
ore than €15.5 million
devoted to corporate
patronage and
sponsorship
•€
240 million of business
microloans extended
through partnerships
ENVIRONMENT
•N
o. 3 provider of
interest-free eco-loans
•N
early 10,000 interest-free
eco-loans granted in 2014
•T
he largest user of
La Poste’s “green”
franking service
11
Key points 2014
IN FOCUS: ORGANISATION OF
the Credit Mutuel group
CRÉDIT MUTUEL,
the cooperative bank
CREDIT MUTUEL GROUP 2014
A retail bank serving all customers and catchments
The group’s main entity, Crédit Mutuel, is a cooperative bank under the 10 September 1947 Act
governing French cooperatives. It belongs exclusively to its members, who own its capital and
determine its strategy within a framework of democratic methods.
NATIONAL
LOCAL
MUTUAL
BANKS
REGIONAL
GROUPS
THE DRIVER of
the group’s involvement
and responsiveness
INTERNATIO
NA
2,131
LOCAL MUTUAL BANKS
At Crédit Mutuel,
decisions are taken as close
as possible to ground level.
Banking
and finance
subsidiaries
18 REGIONAL
FEDERATIONS
Which coordinate business
within their respective
jurisdictions.
Insurance
subsidiaries
Technology
subsidiaries
L
THE HEART OF THE SYSTEM:
THE COOPERATIVE BANK
1. THE LOCAL MUTUAL BANKS
2,131 local mutual banks serving all of France
7.6 million members
24,200 directors
The 2,131 local mutual banks constitute the first level
of organisation of Crédit Mutuel.
Credit institutions governed by French banking law,
they are the driving force behind the group’s involvement
and responsiveness.
THE ORGANISATION
of business
ORGANISATION
GROUP
DRIVING
FORCE
The REPRESENTATION and DEFENCE
of the group’s interests with two national bodies:
the national confederation and
the central financing bank
2. THE REGIONAL FEDERATIONS
REGIONAL FEDERATIONS (see following pages)
FCMAR:
Chairman: Jean-Louis Bazille
Chief Executive Officer: Marie-Christine Caffet
88-90, rue Cardinet – 75847 Paris Cedex 17
Tel.: +33 (0)1 53 48 88 03
18 regional federations cover all regions in France.
here is also a federation with nationwide scope specifically
for the farming sector: Fédération du Crédit Mutuel
Agricole et Rural (FCMAR).
These 19 federations are all affiliates of the National
Confederation (Confédération nationale).
Real estate
subsidiaries
2014
A GROUP WITH
A DIFFERENCE
serving all its customers
and supporting businesses
and jobs.
5 ,790 points of sale*
78,230 employees*
30.1 million customers*
No. 1 in the Banking categoryin
the BearingPoint - TNS Sofres
CUSTOMER RELATIONS
Podium awards for the 7th time
BEST BANKING GROUP FRANCE
for the 3th time. World Finance.
Bank of th year
for the 3th time. The Banker.
REPRESENTATION
3. NATIONAL CONFEDERATION
AND CENTRAL FINANCING BANK
NATIONAL CONFEDERATION
Chairman: Michel Lucas
Chief Executive Officer: Alain Fradin
Deputy Chief Executive Officer: Daniel Baal
CENTRAL FINANCING BANK
Chairman: Bernard Flouriot
Chief Executive Officer: Daniel Baal
Corporate Secretary: Gilles Le Noc
88-90 rue Cardinet – 75847 Paris Cedex 17
Tel.: +33 (0)1 53 48 88 03 - www.creditmutuel.com
The central body governing the network, the National
Confederation represents Crédit Mutuel vis-à-vis the public
authorities.
It is responsible for defending and promoting the interests
of members and customers.
The central financing bank, the national financing
structure, manages treasury for the regional groups and
organises the pooling of Crédit Mutuel’s financial resources.
*at 31/12/2014.
BUSINESSES AND SUBSIDIARIES THAT COMPLEMENT
the retail banking activity
The group has always sought to diversify
its know-how and anticipate the needs of
all customers, whether retail or business.
This broad expertise covers factoring,
consumer credit, real estate, leasing and
insurance, its second-largest business, as
12
well as all major businesses related to
finance, such as corporate and investing
banking, asset management and private
banking, or based on new technologies
rationaliser les coûtsnew
et les moyens,
(telephony, remotePour
surveillance,
IT
les Groupes régionaux ont constitué des
Caisses (inter)fédérales
technologies for payments,
etc.).communes.
Six Groupes régionaux organisent et fédèrent
désormais l’activité en région.
Il s’agit des Groupes de : CM Antilles Guyane,
CM Arkéa, CM Maine-Anjou, Basse-Normandie,
CM Nord Europe, CM Océan et CM11.
All of this allows Crédit Mutuel to offer
members and customers across France
high-quality and innovative products and
services that are tailored to their needs.
MORE INFORMATION ABOUT THE GROUP’S MAIN SUBSIDIARIES
CAN BE FOUND AT THE FOLLOWING WEBSITES:
CRÉDIT MUTUEL ARKÉA
www.arkea.com
(Arkéa Banque Entreprises et
Institutionnels, Federal Finance,
Financo, Fortuneo Banque,
Suravenir, Suravenir Assurances…)
CM 11
www.creditmutuel.fr
(GaCM, BECM, BfCM, CIC, CM-CIC…,
Cofidis, Euro Information, Fivory,
Monetico, State Farm, Targobank…)
CRÉDIT MUTUEL NORD EUROPE
www.cmne.fr
(ACMN, BCMNE, La Française,
CMNE Belgium, Beobank, BKCP, NEA…)
13
Key points 2014
THE 18 REGIONAL FEDERATIONS
of Crédit Mutuel
(30 June 2015)
Each regional federation is responsible for strategy and supervision, and represents Crédit Mutuel
in its region. The regional federations are run by boards elected by the local mutual banks.
In all, there are 18 regional federations covering all areas of France. In addition to these regional
federations, there is a federation with national scope specifically serving the farming sector
– Crédit Mutuel Agricole et Rural (CMAR). All 19 federations are affiliated with the National
Confederation.
ANJOU
49 Maine-et-Loire
Chairman: Bernard Flouriot
Chief Executive Officer: Isabelle Pitto
1, place Molière - B.P. 648
49006 Angers Cedex 01
Tel.: +33 (0)2 41 23 24 25
www.cmanjou.fr
ANTILLES-GUYANE
97-1 Guadeloupe, 97-2 Martinique,
97-3 Guyane, 97-4 Saint-Martin
Chairman: Pierre Julius
Chief Executive Officer: Alain Delserieys
Rue du Prof. Raymond Garcin CS20920
97200 Fort-de-France - Martinique
Tel.: +33 (0)820 31 58 00
www.cmag.creditmutuel.fr
BRETAGNE
22 Côtes-d’Armor, 29 Finistère,
35 Ille-et-Vilaine, 56 Morbihan
Chairman: Jean-Pierre Denis
Chief Executive Officer:
Jean-Pierre Le Tennier
29808 Brest Cedex 9
Tel.: +33 (0)2 98 00 22 22
www.cmb.fr
CENTRE
18 Cher, 28 Eure-et-Loire and
neighbouring districts, 36 Indre,
37 Indre-et-Loire, 41 Loir-et-Cher,
45 Loiret
Chairman: Damien Lievens
Jean-Pierre Babel
Place de l’Europe
105, rue du Faubourg Madeleine
45920 Orléans Cedex 9
Tel.: +33 (0)2 38 77 60 00
www.cmc.creditmutuel.fr
14
CENTRE EST EUROPE
10 Aube, 21 Côte-d’Or, 25 Doubs,
39 Jura, 54 Meurthe-et-Moselle,
55 Meuse, 57 Moselle, 58 Nièvre,
52 Haute-Marne, 67 Bas-Rhin,
68 Haut-Rhin, 70 Haute-Saône,
71 Saône-et-Loire nord, 88 Vosges,
89 Yonne, 90 Territoire-de-Belfort
Chairman: Michel Lucas
34, rue du Wacken
67913 Strasbourg Cedex 9
Tel.: +33 (0)3 88 14 88 14
www.cmcee.creditmutuel.fr
DAUPHINÉ-VIVARAIS
07 Ardèche, 26 Drôme,
38 Isère (Grenoble district)
Chairman: Michel Vieux
Chief Executive Officer: Didier Griot
130-132, av. Victor Hugo B.P. 924
26009 Valence Cedex
Tel.: +33 (0)4 75 75 50 50
Fax : +33 (0)4 75 40 83 37
www.cmdv.creditmutuel.fr
ILE-DE-FRANCE
75 Paris, 77 Seine-et-Marne,
78 Yvelines, 91 Essonne,
92 Hauts-de-Seine,
93 Seine-Saint-Denis,
94 Val-de-Marne, 95 Val-d’Oise
Chairman: Jean-Louis Girodot
Chief Executive Officer: Daniel Baal
18, rue de la Rochefoucauld
75439 Paris Cedex 09
Tel.: +33 (0)1 55 31 70 70
www.cmidf.creditmutuel.fr
MAINE-ANJOU,
BASSE-NORMANDIE
49 Maine-et-Loire (north), 50 Manche,
53 Mayenne, 61 Orne, 72 Sarthe
Chairman: Daniel Leroyer
Chief Executive Officer: Pascal Durand
43, boulevard Volney
53083 Laval Cedex 9
Tel.: +33 (0)2 43 66 21 21
www.cmmabn.creditmutuel.fr
MASSIF CENTRAL
03 Allier, 12 Aveyron, 15 Cantal,
63 Puy-de-Dôme
Chairman: Jean-François Devaux
Chief Executive Officer: Didier Ardouin
61, rue Blatin B.P. 443
63012 Clermont-Ferrand Cedex 1
Tel.: +33 (0)4 73 43 77 77
www.cmmc.fr
MÉDITERRANÉEN
04 Alpes-de-Haute-Provence,
05 Hautes-Alpes, 06 Alpes-Maritimes,
11 Aude, 13 Bouches-du-Rhône,
2A Corse-du-Sud, 2B Haute-Corse,
30 Gard, 34 Hérault, 48 Lozère,
66 Pyrénées-Orientales, 83 Var,
84 Vaucluse, Principality of Monaco
Chairman: Lucien Miara
Christian Marcot
494, avenue du Prado - B.P. 115
13267 Marseille Cedex 08
Tel.: +33 (0)4 91 23 70 70
www.cmm.creditmutuel.fr
MIDI-ATLANTIQUE
19 Corrèze, 23 Creuse,
44 Loire-Atlantique, 79 Deux-Sèvres
(north), 86 Vienne, 87 Haute-Vienne
09 Ariège, 31 Haute-Garonne,
32 Gers, 40 Landes, 46 Lot,
47 Lot-et-Garonne,
64 Pyrénées Atlantiques,
65 Hautes-Pyrénées, 81 Tarn,
82 Tarn-et-Garonne
Chairman: Alain Têtedoie
Christine Zanetti
46, rue du Port-Boyer - B.P. 92636
44326 Nantes Cedex 3
Tel.: +33 (0)2 40 68 12 12
www.cmlaco.creditmutuel.fr
Chairman: Gérard Bontoux
Sylvain Besançon
10, rue de la Tuilerie
B.P. 58 - 31132 Balma Cedex
Tel.: +33 (0)5 61 61 46 46
www.cmma.creditmutuel.fr
LOIRE-ATLANTIQUE
ET CENTRE-OUEST
THE CRÉDIT MUTUEL
Regional Federations
NORD EUROPE
02 Aisne, 08 Ardennes, 51 Marne,
59 Nord, 60 Oise, 62 Pas-de-Calais,
80 Somme
Chairman: Philippe Vasseur
Éric Charpentier
4, place Richebé - B.P. 1009
59011 Lille Cedex
Tel.: +33 (0)3 20 78 38 38
www.cmne.fr
NORMANDIE
14 Calvados, 27 Eure, 76 Seine-Maritime
Chairman: Hervé Brochard
Chief Executive Officer: Luc Chambaud
17, rue du 11 Novembre
14052 Caen Cedex 4
Tel.: +33 (0)2 31 30 58 00
www.cmnormandie.creditmutuel.fr
OCÉAN
17 Charente-Maritime,
79 Deux-Sèvres sud, 85 Vendée
Chairman: André Lorieu
Chief Executive Officer: Luc Cortot
34, rue Léandre-Merlet B.P. 17
85001 La Roche-sur-Yon Cedex 27
Tel.: +33 (0)2 51 47 53 00
www.cmocean.fr
SAVOIE-MONT BLANC
73 Savoie, 74 Haute-Savoie
Chairman: Albert Peccoux
Chief Executive Officer: Eric Petitgand
99, avenue de Genève
B.P. 56 - 74054 Annecy Cedex
Tel.: +33 (0)4 50 88 36 00
www.cmsmb.creditmutuel.fr
SUD-EST
01 Ain, 38 Isère (north), 42 Loire,
43 Haute-Loire, 69 Rhône,
71 Saône-et-Loire (south)
Chairman: Gérard Cormorèche
Chief Executive Officer: Bernard Gay
8-10, rue Rhin-et-Danube
C.P. 111 - 69266 Lyon Cedex 09
Tel.: +33 (0)4 72 20 65 65
www.cmse.creditmutuel.fr
SUD-OUEST
16 Charente, 24 Dordogne, 33 Gironde
Chairman: Christian Touzalin
Chief Executive Officer: Jean-Marc Jay
Rue Antoine Becquerel
33600 Pessac
Tel.: +33 (0)5 57 26 63 63
www.cmso.com
15
Key points 2014
THE CRÉDIT MUTUEL
federal banks
(Regional groups as at 1 January 2015 – Figures as at 31 December 2014)
The federal banks, the financial lifeblood of the regions, have in recent years merged to form
inter-regional federal banks. Grouping them in this way has the effect of streamlining
resources and cutting costs via technical, IT and financial partnerships.
Crédit Mutuel
ANTILLES-GUYANE
153,195 Customers
29 Points of sale
Loans: €1,469m
Deposits: €1,487m
Net banking income: €84m
Net profit: €21m
Shareholders’ equity: €310m
ARKÉA
interfederal bank
3.6 millions de Customers
515 Points of sale
Loans: €40,749m
Deposits: €78,971m
Net banking income: €1,724m
Net profit: €271m
Shareholders’ equity, group share:
€5,463m
CRÉDIT MUTUEL (CM11)
federal bank (CM11)
23.5 millions de Customers
4,539 Points of sale
Loans: €287,224m
Net profit: €2,415m
€32,235m
Crédit Mutuel
MAINE-ANJOU,
BASSE-NORMANDIE
654,369 Customers
173 Points of sale
Loans: €9,001m
Net profit: €89m
€2,116m
Crédit Mutuel
NORD EUROPE
1.6 million de Customers
354 Points of sale
Loans: €15,785m
Net profit: €242m
€2,505m
Crédit Mutuel
OCÉAN
591,895 Customers
180 Points of sale
Loans: €10,596m
Net profit: €53m
€1,232m
The regional
GROUPS
WHAT MAKES US DIFFERENT:
an organisational structure tailored to
the needs of our members and customers
LOCAL MUTUAL BANKS
The local mutual banks, or Caisses
locales, constitute Crédit Mutuel’s
first level of organisation.
They have the legal status of cooperative
companies with variable capital (sociétés
coopératives à capital variable) and their
capital is owned by their members and
customers.
At 31 December 2014, there were 2,131 local
mutual banks covering all of the French
regions, grouped into 18 regional groups
(federations and federal banks).
DIRECTORS
Members with seats on the boards of
directors of their local mutual banks.
MEMBERS
Customers who are associates of Crédit
Mutuel.
16
Groupe Crédit Mutuel
Members own a share and are thus part
owners of their local mutual bank. At the
group level, 7.6 million members exercise
control over the management of their
bank and appoint directors at general
meetings.
REGIONAL GROUPS
(second level of organisation)
FEDERATION: Responsible for strategy
and supervision, it represents Crédit
Mutuel in its region.
FEDERAL (OR INTER-FEDERAL) BANK:
Regional financial institution. These
entities have merged in recent years
to combine their forces. As of 1 January
2015, there were two inter-regional banks
covering their regions: Arkéa inter-federal
bank (Bretagne and Massif Central et
Sud-Ouest groups), and the Crédit Mutuel
federal bank, also called CM11.
CM11 is now the largest inter-regional
❚ Antilles-Guyane
federal bank
bank within the Crédit Mutuel group,
since it represents the combined
strengths of 11 regional groups (see map
opposite).
NATIONAL BODIES
(third level of organisation)
CONFÉDÉRATION NATIONALE DU
CRÉDIT MUTUEL (CNCM), the National
Confederation, is a non-profit association
under the Law of 1901 to which all of the
Crédit Mutuel regional federations
belong. It provides non-banking services
to its members, defends their interests
and represents them vis-à-vis the public
authorities.
❚A
rkéa inter-federal bank
(Inter-regional bank covering the Bretagne, Massif Central et Sud-Ouest regional banks)
❚ Crédit
Mutuel (CM11) federal bank
(Inter-regional bank covering, as of 1 January 2015, the Anjou, Centre, Centre Est Europe,
Dauphiné-Vivarais, Ile-de-France, Loire-Atlantique Centre Ouest, Méditerranéen, Midi-Atlantique,
Normandie, Savoie-Mont Blanc and Sud-Est regional groups)
❚M
aine-Anjou / Basse-Normandie federal bank
❚N
ord Europe federal bank
❚O
céan federal bank
CAISSE CENTRALE DU CRÉDIT MUTUEL
(CCCM), the central financing bank,
provides a cash management service
for the groups and organises the pooling
of their financial resources.
17
Key points 2014
CIC
NORD OUEST
CIC
CIC EST
CIC OUEST
CIC, a group subsidiary, is Crédit Mutuel’s
number two banking network.
Updated on 30 June 2015
– Figures as at 31 December 2014 (€ millions)
CIC
lyonnaise
de banque
CIC
SUD OUEST
In addition to its regional foundations, Crédit Mutuel has a national corporate patronage
programme that shows in a practical way the group’s daily commitment to solidarity.
It has been involved since 2009 in various general interest and solidarity-oriented
initiatives through its national foundation.
THE CIC
REGIONAL BANKS
❚ CIC
A HOLDING COMPANY
WITH A BRANCH NETWORK
IN THE PARIS REGIONE
Banking network figures
729,425 Customers
309 Points of sale
Loans: €15,649m
Net banking income*: €617m
Parent company net profit: na
Shareholders’ equity: na
Chairman and CEO: Nicolas Théry**
Deputy Chief Executive Officers:
Daniel Baal, Philippe Vidal
6, avenue de Provence 75009 Paris
Tel.: +33 (0)1 45 96 96 96
❚ CIC SUD OUEST
468,926 Customers
276 Points of sale
Loans: €9,924m
Deposits: €7,300m
Net profit*: €38m
€296m
Chairman and CEO: Pascale Ribault
Cité Mondiale - 20, quai des Chartrons
33058 Bordeaux Cedex
Tel.: +33 (0)5 57 85 55 00
❚ CIC EST
❚ CIC NORD OUEST
Loans: €21,717m
Net profit*: €103m
€747m
Loans: €16,590m
Net profit*: €116m
€668m
1,038,023 Customers
352 Points of sale
781,529 Customers
305 Points of sale
Chairman and CEO: Nicolas Théry
31, rue Jean Wenger-Valentin
67000 Strasbourg
Tel.: +33 (0)3 88 37 61 23
Chairman and CEO: Eric Cotte
33, avenue Le Corbusier
59800 Lille
Tel.: +33 (0)3 20 12 64 64
❚ CIC OUEST
❚ CIC LYONNAISE DE BANQUE
Loans: €17,402m
Net profit*: €64m
€598m
Loans: €24,379m
Net profit*: €70m
€770m
754,784 Customers
356 Points of sale
Chairman and CEO: Laurent Métral
2, avenue Jean-Claude Bonduelle
44000 Nantes
Tel.: +33 (0)2 40 12 91 91
1,001,208 Customers
449 Points of sale
READING DIVISIOn
Enabling universal
access to reading
RESEARCH AND SOCIAL
ASSISTANCE DIVISION
Supporting non-profit
associations and research
teams
“TOGETHER, LET’S REBUILD
HAITI” PROGRAMME
Rebuilding a hospital and
building a new town
Fondation du Crédit Mutuel
Chairman: Étienne Pflimlin
Contacts: Frédéric Monot, Executive Director, FCM
Marie-Lorraine Kerr, Reading division Delegate
Christophe Brindel, Director, CICM
Frédéric Monot, Research division and Haiti Programme
88-90, rue Cardinet – 75847 Paris Cedex 17
Tel.: +33 (0)1 53 48 88 03
Email: [email protected]
Chairman: Philippe Vidal
Isabelle Bourgade
8, rue de la République
69001 Lyon
Tel.: +33 (0)4 78 92 02 12
*parent company 2014.
**Nicolas Théry was appointed chairman and
chief executive officer of CIC on 11 December
2014. He succeeds Michel Lucas.
Find out more about CIC: www.cic.fr
18
CENTRE INTERNATIONAL
DU CICM
Contributing to the financial
independence of emerging
countries
Find out more about the Crédit Mutuel foundation:
www.fondation.creditmutuel.com
19
Key points 2014

crédit mutuel group

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