crédit mutuel group, the cooperative bank
Transcription
crédit mutuel group, the cooperative bank
THAT’S THE DIFFERENCE! CRÉDIT MUTUEL GROUP KEY POINTS IN 2012 COMMITTED TO SERVING OUR 30.1 MILLION MEMBERS AND CUSTOMERS WITH A MODEL THAT IS DIFFERENT, EFFICIENT AND EXACTING RECOGNITION FOR THE GROUP Crédit Mutuel, represented by BFCM, named French bank of the year in 2012 Global Finance magazine awards (March 2012) Crédit Mutuel, represented by BFCM, earns highest score in France among the world’s safest banks Global Finance magazine rankings, September 2012 Crédit Mutuel earns best score in IpsosPosternak rankings in terms of image Ipsos-Posternak survey (October 2012) Crédit Mutuel ranked No. 1 by overall score in Argus de l’Assurance survey . Argus de l’Assurance and OpinionWay survey (December 2012) A SOLID GROUP THAT IS EXPANDING AND GROWING STRONGER PUTS EVERYONE’S SKILLS TO USE . 2 2012 KEY FIGURES SOLID FUNDAMENTALS THAT ARE GETTING STRONGER THROUGH RIGOUR AND DISCIPLINE CRÉDIT MUTUEL GROUP PROFILE, 2012 A leading bankinsurer in France, the Crédit Mutuel group is made up of the Crédit Mutuel network and all of its subsidiaries. Backed by a staff of more than 100,000, comprising 79,000 employees and 24,000 directors, it offers a comprehensive range of financial expertise to more than 30 million customers, including 28 million retail customers. A RETAIL BANK WITH A LOCAL FOCUS The group’s overriding priority, and the key to its development, is the quality of both its customer and member relationships and the services it provides. Its strategy is one of controlled growth based on local retail banking, bankinsurance and technological excellence. It has a 15% share of the French deposit market and 17.1% of the bank-distributed loan market. The group focuses on closeness to the customer, combining the strengths of Crédit Mutuel - a cooperative, mutual bank with extensive regional and local ties - with those of CIC, a commercial bank. Combined with Targobank and Cofidis, Crédit Mutuel and CIC - the group’s two leading brands have a network of almost 6,000 points of sale. Crédit Mutuel is composed of local mutual banks organised into 18 regional federations, which in turn form the Conféderation Nationale du Crédit Mutuel, the central body that heads the network. CIC operates a branch network in the Paris region and is the holding company for a group of five regional banks, along with subsidiaries specialised in all areas of finance and insurance. Crédit Mutuel offers a comprehensive range of financial services to customers including private individuals, locally based professionals and companies of all sizes. The Crédit Mutuel group is France’s number one non-life bankinsurer. Its insurance subsidiaries manage more than 31 million savings, auto, home, health, personal protection and retirement policies on behalf of more than 12 million policyholders. Net banking income: €14.6 billion Net profit: €2,217 million Net profit, group share: €2,150 million Shareholders’ equity, group share: €37,380 million Core Tier 1 ratio: 14.5% 5,961 points of sale* 79,060 employees 30.1 million customers €640 billion in customer deposits €343.2 billion in loans 17.1% market share in bank loans 15% market share in deposits No. 1 bankinsurer in non-life insurance No. 1 bank for non-profit associations and works councils No. 2 bank for electronic banking No. 2 bank for the farming sector No. 3 bank for housing loans No. 3 bank for SMEs No. 4 bank in Europe for consumer credit The group is a major player in the home loans market and number four in Europe for consumer credit. It is the country’s biggest bank for non-profit associations, the second-largest for farmers and banker to one out of every three selfemployed professionals. A leading retail bankinsurance player in France A top-grade issuer A+ A+ Aa3 A+/F1+ Standard & Poor's with a negative outlook for Crédit Mutuel Fitch with a stable outlook** Moody's with a negative outlook** Fitch with a stable outlook** * of which 5,362 in France ** for CM11 and its subsidiaries 3 OUR BUSINESS: TO HAVE GOALS FOR OUR MEMBERS AND CUSTOMERS CREDIT MUTUEL GROUP: INTERNATIONAL SITES AND PARTNERSHIPS (2012) Michel Lucas LEADING THE WAY IN BANKING TECHNOLOGY A SOLID, INVESTMENT GRADE BANK In 2012, the group continued to boost its financial solidity, with Core Tier 1 Equity reaching €28 billion. Customers of the branch network benefit from a comprehensive multi-channel banking offer based on cutting edge technology. Core Tier 1 Solvency ended the year at 14.5% (CRD3/Basel 2.5 standards), making the group the leading French bank in this area and among the best in Europe. In 2012, the remote banking service clocked up more than a billion contacts, nearly half of them online. All of this allows Crédit Mutuel to await future European regulations serenely, without envisaging any business disposals. Crédit Mutuel’s mobile telephony activity, marketed under the NRJ Mobile, Crédit Mutuel Mobile and CIC Mobile brands, provides a new channel for bankinsurance and services and constitutes a new approach to payment instruments that has attracted more than a million customers. In a context of all-round ratings downgrades for banks in Europe, those of Crédit Mutuel were among the best in France. The negative outlooks assigned by Standard & Poor’s and Moody’s are a reflection of the economic climate in France and the downgrade to the country’s credit rating. The bank maintained its number two position in France in electronic payments, with a nearly 19.8% share of the overall market, and its number one position for transactions in France with affiliated retailers, with market share of more than 25%. (In € billions) +1.3 point 14.5% RETAIL BANKING AND INSURANCE NET BANKING INCOME In € millions RETAIL BANKING 13.2% MARKET SHARE IN FRANCE The group consolidated its existing operations abroad in 2012 and made further acquisitions. Its business grew through: INSURANCE 1,873 34.3 17.1 +11.8% 17.1 Crédit Mutuel is a COOPERATIVE BANK not listed on the stock exchange. It belongs to its 7.4 million shareholder members, who vote on a "one person, one vote" basis and are responsible for electing the 24,000 directors of the local mutual banks. This democratic governance structure ensures that the whole of Crédit Mutuel is controlled from the bottom up. The members’ shares make up the company’s capital. With enhanced solidity and controlled growth, the group is actively serving the real economy and its more than 30 million customers, affirming its role as a major banking force in France and Europe. As a MUTUAL BANK, Crédit Mutuel’s development revolves around its core values of responsibility, solidarity and local service. These shared values are as strategically important as service quality. They make up Crédit Mutuel’s identity, and also demonstrate the relevance of its business model in modern French society. A BANK THAT PROMOTES SOCIAL COHESION 37.4 +12% 33.4* 14.8 2012 Shareholders’ equity* of which, group share Core Tier 1 ratio 2011 2012 2011 Good ideas have no age; they only have a future. Robert Mallet - the acquisition of Spain’s Agrupació Mútua by Assurances du Crédit Mutuel, paving the way for further expansion in Spain and allowing Targobank Spain and RACC Seguros to offer a comprehensive range of insurance products. 1,347 2011 THE COOPERATIVE BANK (%) 11,686 11,201 38.4 CONTINUED EXPANSION - the integration, via Crédit Mutuel Nord Europe, of Citibank Belgium (442,000 customers and 34 branches) and OBK Bank; CRÉDIT MUTUEL GROUP FINANCIAL STRUCTURE Cofidis Participations Group 2012 2011 15 2012 Loans Deposits WHEN VALUES ARE AS STRATEGIC AS SERVICE QUALITY, CONFIDENCE GROWS AND THE DIFFERENCE SHOWS. To serve its customers and society, Crédit Mutuel’s strategy combines sustainable development and solidarity. It has historically promoted bona fide social cohesion, notably by taking action in favour of those who are most vulnerable. The bank offers special assistance to members facing financial difficulties, and helps foster ethical investment through solidarity-driven savings schemes and socially responsible investment (SRI) products. The annual report on corporate social responsibility (CSR) can be found at www.creditmutuel.com * restated 4 5 IT IS OUR CORPORATE RESPONSIBILITY TO CREATE BONDS BETWEEN PEOPLE, THE ECONOMY AND THE REGIONS WHAT DOES SOCIAL Promoting democracy, closeness and local responsibility while contributing to economic stability and jobs and development in the regions: these are the mutualist values that guide Crédit Mutuel internally and outside the bank as well. While 98% of French people now have access to basic banking services, Crédit Mutuel remains committed to combating financial marginalisation and integrating disempowered sections of the population into the economy. In response to a crisis that has reached beyond the financial world and touched the economic, social and moral fabric of society, the Crédit Mutuel group is working to deliver solutions that respond not only to the needs of its 30.1 million members and customers but also to what society is demanding. PROTECTING LOCAL JOBS AND HELPING KEY PLAYERS IN LOCAL ECONOMIES Working outward from the heart the group and at the initiative of many directors representing members, Crédit Mutuel is examining its responsibility to society and sustainable development policy. Its approach, formalised within Crédit Mutuel for many years, has been extended to the entire group, thanks to which reporting on the various commitments and actions undertaken by group companies has gradually been organised and enhanced. Efforts in this area have thus been stepped up and the bank’s collective expertise broadened. HELPING ONE ANOTHER AND SUPPORTING SOCIAL AND ECONOMIC INSERTION Crédit Mutuel’s elected representatives and employees steer the bodies that organise internal solidarity within the group. Particular attention is paid to personal or professional situations adversely affected by abrupt or unexpected changes, such as illness or injury, redundancy or personal loss. 6 Supporting the real economy is about creating and protecting local jobs, helping key players in local economies, developing social housing and lower income home ownership schemes, and giving local populations in France and emerging countries alike the means to control their economic and social development. This is the role that the Crédit Mutuel group, a committed bank and major economic player in France serving the general interest, has chosen to adopt. SOCIAL POLICY DICTATED BY MUTUALIST VALUES The group’s staff of 79,060 benefits from favourable lab our agreements in terms of so cial p olicy, particularly with regard to employee benefits and training. Career advancement is emphasised heavily at the different levels within companies. It is promoted through steady and significant investments in training (65% of employees received training in 2012). Autonomy is encouraged, but collective recognition is also stressed. This policy helps to make employees more mobile, notably allowing them to move from support functions to sales or management positions on the commercial side of the business. The bank’s main goals are to support jobs, recognise employees and build loyalty (95% of employees have permanent contracts), diversify recruitment profiles and promote equal opportunity. SHAPING THE SUSTAINABLE DEVELOPMENT POLICY Operating in the service sector, the Crédit Mutuel group’s environmental impact is limited. It has nonetheless identified areas where improvements can be made and set objective targets, taking into account the nature of its business (reduction in use of paper, better control of travel impact and energy usage for lighting and heating, leaving computers in sleep mode, etc.). Af ter defining a national Corp orate So cial Responsibility (CSR) plan, the group has been publishing CSR reports since 2006. More recently, it began a review of shared greenhouse gas reduction targets and the tools to be implemented. This group-wide policy is a way for all parts of Crédit Mutuel to work together on methods and areas for improvement. For more information, see the annual report on corporate social responsibility (CSR) available at www.creditmutuel.com AND ENVIRONMENTAL RESPONSIBILITY MEAN FOR US? DEVELOPING THE ECONOMY NATIONALLY AND LOCALLY No. 1 partner to non-profit associations and works councils SOCIAL COMMITMENT 79,060 employees group-wide 95% of employees on permanent contracts No. 2 bank for the farming sector No. 2 bank for personal and professional micro-credit No. 3 bank for SMEs No. 3 provider of housing loans in France Close to 10 million hours of training provided Almost € 33 million devoted to corporate patronage and sponsorship 216 million in micro-credits (personal and professional) granted through partnerships € COOPERATIVE GOVERNANCE ENVIRONMENT 1 person, 1 vote No. 3 provider of interest-free eco-loans 7.4 million members, including 93,000 new members in 2012 32 greenhouse gas audits 24,000 voluntary directors 44.48 % of newly-appointed and major efforts to reduce greenhouse gas emissions in 2012 directors are women (up 5 points year-on-year) 2,077 general meetings attended by some 400,000 members 7 CLOSE-UP ON THE ORGANISATION OF THE CRÉDIT MUTUEL GROUP CRÉDIT MUTUEL GROUP A LEADING BANKINSURER IN FRANCE CRÉDIT MUTUEL GROUP, THE COOPERATIVE BANK The Crédit Mutuel group comprises the Crédit Mutuel network and all of its subsidiaries. The Group's main entity, Crédit Mutuel, is a cooperative bank under the 10 September 1947 Act governing French cooperatives. It belongs to its members, who own its capital and determine its strategy within a framework of democratic methods. National bodies THE DRIVING FORCE behind the group’s commitment and responsiveness THE ORGANISATIONAL FRAMEWORK of the business REPRESENTATION of the interests of members and customers ernationa nt Local mutual banks, of which there are 2,116. Decisions at Crédit Mutuel are taken as close as possible to ground level. Banking and finance subsidiaries 18 regional federations, The final link in the chain, which coordinate business within their respective areas. 2 national bodies that represent and defend the group’s interests Insurance subsidiaries Technology subsidiaries Real estate subsidiaries I 5,961 points of sale 79,000 employees 30.1 customers ona Voted best French bank in 2012 Highest score in France in ranking of the world’s safest banks l nt A GROUP WITH A DIFFERENCE serving all its customers and supporting businesses and jobs. l THE HEART OF THE SYSTEM THE mutual bank 2,116 local mutual banks spanning all of France 7.4 million members 24,000 directors The 2,116 local mutual banks make up the first level of Crédit Mutuel’s organisation. Credit institutions governed by French law, they are the driving force behind the group’s commitment and responsiveness. ORGANISATION Regional federations I Local mutual banks 1 – THE LOCAL MUTUAL BANKS 2 – THE REGIONAL FEDERATIONS REPRESENTATION DRIVING FORCE THE RETAIL BANK PROVIDING NATIONWIDE SERVICE TO ALL TYPES OF CUSTOMER 3 - THE NATIONAL CONFEDERATION AND THE CRÉDIT MUTUEL CENTRAL FINANCING BANK REGIONAL FEDERATIONS (see following pages) Eighteen regional federations cover all regions of France. CMAR Chairman: Christian Péron CEO: Marie-Christine Caffet 88-90, rue Cardinet - 75847 Paris Cedex 17 Tél. : 01 44 01 11 22 In addition to the 18 regional federations, there is a federation with nationwide scope specifically for the farming sector – Crédit Mutuel Agricole et Rural (CMAR). CONFÉDÉRATION NATIONALE Chairman: Michel Lucas CEO: Alain Fradin Deputy CEO: Daniel Baal CAISSE CENTRALE CEO: Alain Fradin 88-90 rue Cardinet - 75847 Paris Cedex 17 Tel.: +33 (0)1 44 01 10 10 www.creditmutuel.com All 19 federations are affiliates of the Confédération Nationale. The Confédération Nationale, or national confederation, is the central body governing the network. It represents Crédit Mutuel vis-à-vis the authorities and is responsible for defending and promoting the interests of its members and customers. The Caisse Centrale, or central financing bank, manages treasury for the regional groups and organises the pooling of Crédit Mutuel's financial resources. Global Finance magazine BUSINESSES AND SUBSIDIARIES THAT COMPLEMENT THE RETAIL BANKING ACTIVITY With its broad scope of expertise, the group has always aimed to diversify its know-how and anticipate the needs of all customers, retail and professional alike. It is active in factoring, consumer credit, real estate, equipment and property leasing, insurance (its second-largest business) as well as in major activities related to finance (corporate and investment banking, asset management, private banking, etc.) and new technologies (telephony, remote surveillance, cutting-edge technologies for payments). MORE INFORMATION ABOUT THE GROUP’S MAIN SUBSIDIARIES CAN BE FOUND ON THE FOLLOWING WEBSITES: CRÉDIT MUTUEL ARKÉA www.arkea.com (BCME, Federal Finance, Fortuneo Banque, Suravenir Assurances, etc.) CM 11 www.creditmutuel.fr (ACM, BECM, BFCM, CIC, CM-CIC…, Cofidis, Euro Information, EPS, Targobank, etc.) CRÉDIT MUTUEL NORD EUROPE www.cmne.fr (BCMNE, CFCMNE, La Française, CMNE Belgium, NEA, etc.) All of this allows Crédit Mutuel to provide members and customers throughout France with quality products and services that are innovative and tailored to their needs. 8 9 THE 18 REGIONAL FEDERATIONS OF CRÉDIT MUTUEL Lil lle Lille NORD EUROPE N ORMANDIE NORMANDIE Updated on 31 May, 2013 Caen Brest Each regional federation is responsible for strategy and supervision, and represents Crédit Mutuel in its region. It is run by boards elected by the local mutual banks. In all, there are 18 regional federations covering all areas of France. In addition to these regional federations, there is a federation with national scope specifically serving the farming sector – Crédit Mutuel Agricole et Rural (CMAR). All 19 federations are affiliated to the national confederation. Paris ILE-DE-FRANCE IL LE-DE-FRANCE E MAINE-ANJOU, BA BASSE-NORMAN B ND N DIE BASSE-NORMANDIE BRETAGNE Strasbourg Lav a al Laval CENTRE EST EUROPE ANJOU Nantes Angers Ang Angers ng Orléan é s Orléans CENTRE La L a Rochesur-Yon ■ ANJOU 49 Maine-et-Loire ■ CENTRE EST EUROPE 10 Aube, 21 Côte-d’Or, 25 Doubs, 39 Jura, 54 Meurthe-et-Moselle, 55 Meuse, 57 Moselle, Chairman: Bernard Flouriot CEO: Isabelle Pitto 1, place Molière - B.P. 648 49006 Angers Cedex 01 Tel.: 02 41 23 24 25 www.cmanjou.fr ■ ANTILLES-GUYANE 97-1 Guadeloupe, 97-2 Martinique, 97-3 Guyane, 97-4 Saint-Martin 58 Nièvre, 52 Haute-Marne, 67 Bas-Rhin, 68 Haut-Rhin, ■ BRETAGNE 22 Côtes-d’Armor, 29 Finistère, 35 Ille-et-Vilaine, 56 Morbihan Chairman: Jean-Pierre Denis CEO: Jean-Pierre Le Tennier 29808 Brest Cedex 9 Tel.: 02 98 00 22 22 Offices:118, avenue des Champs-Elysées 75008 Paris - Tel. : 01 56 69 76 00 www.cmb.fr ■ CENTRE 18 Cher, 28 Eure-et-Loire et cantons limitrophes, 36 Indre, 37 Indre-et-Loire, 41 Loir-et-Cher, 45 Loiret Chairman: François Duret CEO: Jean-Pierre Babel Place de l’Europe 105, rue du Faubourg Madeleine 45920 Orléans Cedex 9 Tel.: 02 38 77 60 00 www.cmc.creditmutuel.fr 10 49 Maine-et-Loire nord, 50 Manche, 53 Mayenne, 61 Orne, 72 Sarthe 89 Yonne, 90 Territoire-de-Belfort Chairman: Michel Lucas CEO: Alain Fradin 34, rue du Wacken 67913 Strasbourg Cedex 9 Tel.: 03 88 14 88 14 www.cmcee.creditmutuel.fr 07 Ardèche, 26 Drôme, 38 Isère arrondissement de Grenoble Chairman: Michel Vieux CEO: Didier Griot 130-132, av. Victor Hugo B.P. 924 26009 Valence Cedex Tel.: 04 75 75 50 50 Fax: 04 75 40 83 37 www.cmdv.creditmutuel.fr ■ ILE-DE-FRANCE 75 Paris, 77 Seine-et-Marne, 78 Yvelines, 91 Essonne, Chairman: Daniel Leroyer CEO: Pascal Durand 43, boulevard Volney 53083 Laval Cedex 9 Tel.: 02 43 66 21 21 www.cmmabn.creditmutuel.fr ClermontFerrand SAVO OIESAVOIEMONTT BLANC SUD-EST A Ann An ecy Annecy Lyon Lyo yon on SUD-OUEST 70 Haute-Saône, 71 Saône-et-Loire nord, 88 Vosges, ■ DAUPHINÉ-VIVARAIS Chairman: Pierre Julius CEO: Alain Delserieys Rue du Prof. Raymond Garcin CS20920 97200 Fort-de-France - Martinique Tel.: 0820 31 58 00 www.cmag.creditmutuel.fr LOIRE-ATLANTIQUE LOIR LO UE E ET CE CEN STT CENTRE-OUEST OCÉAN ■ MAINE-ANJOU, BASSE-NORMANDIE MASSIF CENTRAL Bordeaux Bordea deaux de ux Fort-de-France MIDI-ATLANTIQUE Toulouse Toulou o se DAU DAUPHINÉ-VIVARA HINÉ-VIVARA RA RAIS DAUPHINÉ-VIVARAIS Valence Valenc ence en e MÉDITERRANÉEN Marseille Marseille ■ MASSIF-CENTRAL 03 Allier, 12 Aveyron, 15 Cantal, 63 Puy-de-Dôme Chairman: Jean-François Devaux CEO: Didier Ardouin 61, rue Blatin B.P. 443 63012 Clermont-Ferrand Cedex 1 Tel.: 04 73 43 77 77 www.cmmc.fr ANTILLES-GUYANE ■ MÉDITERRANÉEN 04 Alpes-de-Haute-Provence, 05 Hautes-Alpes, 06 Alpes-Maritimes, 11 Aude,13 Bouches-du-Rhône, 2A Corse-du-Sud,2B Haute-Corse, 30 Gard, 34 Hérault, 48 Lozère, 66 Pyrénées-Orientales, 83 Var, 84 Vaucluse, Principauté de Monaco ■ NORD EUROPE ■ OCÉAN ■ SUD-EST 02 Aisne, 08 Ardennes, 51 Marne, 59 Nord, 60 Oise, 62 Pas-de-Calais, 80 Somme 17 Charente-Maritime, 79 Deux-Sèvres sud, 85 Vendée 01 Ain, 38 Isère nord, 42 Loire, 43 Haute-Loire, 69 Rhône, 71 Saône-et-Loire sud Chairman: Philippe Vasseur CEO: Eric Charpentier 4, place Richebé - B.P. 1009 59011 Lille Cedex Tel.: 03 20 78 38 38 www.cmne.fr Chairman: Joseph Vrignon CEO: Jean-Luc Menet 34, rue Léandre-Merlet B.P. 17 85001La Roche-sur-Yon Cedex 27 Tel.: 02 51 47 53 00 www.cmocean.fr Chairman: Gérard Cormorèche CEO: Bernard Gay 8-10, rue Rhin-et-Danube C.P. 111 - 69266 Lyon Cedex 09 Tel.: 04 72 20 65 65 www.cmse.creditmutuel.fr ■ NORMANDIE ■ SAVOIE-MONT BLANC ■ SUD-OUEST 79 Deux-Sèvres nord, 86 Vienne, 87 Haute-Vienne 09 Ariège, 31 Haute-Garonne, 32 Gers, 40 Landes, 46 Lot, 47 Lot-et-Garonne, 64 Pyrénées Atlantiques, 65 Hautes-Pyrénées, 81 Tarn, 82 Tarn-et-Garonne 14 Calvados, 27 Eure, 76 Seine-Maritime 73 Savoie, 74 Haute-Savoie 16 Charente, 24 Dordogne,33 Gironde Chairman: Alain Têtedoie CEO: Christine Zanetti 46, rue du Port-Boyer - B.P. 92636 44326 Nantes Cedex 3 Tel.: 02 40 68 12 12 www.cmlaco.creditmutuel.fr Chairman: Gérard Bontoux CEO: Sylvain Besançon 10, rue de la Tuilerie B.P. 58 - 31132 Balma Cedex Tel.: 05 61 61 46 46 www.cmma.creditmutuel.fr Chairman: Hervé Brochard CEO: Luc Chambaud 17, rue du 11 Novembre 14052 Caen Cedex 4 Tel.: 02 31 30 58 00 www.cmnormandie.creditmutuel.fr Chairman: Albert Peccoux CEO: Eric Petitgand 99, avenue de Genève B.P. 56 - 74054 Annecy Cedex Tel.: 04 50 88 36 00 www.cmsmb.creditmutuel.fr Chairman: Christian Touzalin CEO: Jean-Marc Jay Rue Antoine Becquerel 33600 Pessac Tel.: 05 57 26 63 63 www.cmso.com 92 Hauts-de-Seine, 93 Seine-Saint-Denis, 94 Val-de-Marne, 95 Val-d’Oise Chairman: Jean-Louis Girodot CEO: Daniel Baal 18, rue de la Rochefoucauld 75439 Paris Cedex 09 Tel.: 01 55 31 70 70 www.cmidf.creditmutuel.fr ■ LOIRE-ATLANTIQUE ET CENTRE-OUEST 19 Corrèze, 23 Creuse, 44 Loire-Atlantique, Chairman: Pierre Filliger CEO: Lucien Miara 494, avenue du Prado - B.P. 115 13267 Marseille Cedex 08 Tel.: 04 91 23 70 70 www.cmm.creditmutuel.fr ■ MIDI-ATLANTIQUE 11 THE CRÉDIT MUTUEL FEDERAL BANKS Lille Regional groups as at 1 January 2013; figures as at 31 December 2012. NORD EUROPE The federal banks, which are the financial life blood of the regions, have in recent years merged to form inter-regional federal banks. Grouping them in this way has the effect of streamlining resources and cutting costs via technical, IT and financial partnerships. NORMANDIE Caen Brest ■ ANTILLES-GUYANE ■ CRÉDIT MUTUEL (CM11) ■ NORD EUROPE federal bank federal bank 147,764 customers 27 points of sale federal bank 23,809,960 customers 4,674 points of sale 1,649,571 customers 345 points of sale Loans: 1 437 M€ Deposits: 1 358 M€ Net banking income: 78,3 M€ Net banking income: 11,1 M€ Shareholders’ equity, group share: 160 M€ Loans: 269 411 M€ Deposits: 506 864 M€ Net banking income: 11 462,0 M€ Net banking income: 1 822,8 M€ Shareholders’ equity, group share: 27 326 M€ ■ ARKÉA interfederal bank ■ MAINE-ANJOU, 3,225,491 customers 558 points of sale BASSE-NORMANDIE federal bank 638,986 customers 175 points of sale Loans: 38 570 M€ Deposits: 66 983 M€ Net banking income: 1 667,5 M€ Net banking income: 168,8 M€ Shareholders’ equity, group share: 4 721 M€ BRETAGNE WHAT MAKES US DIFFERENT? AN ORGANISATIONAL STRUCTURE TAILORED TO THE NEEDS OF OUR MEMBERS AND CUSTOMERS Strasbourg Laval CENTRE EST EUROPE ANJOU Nantes Orléans CENTRE Angers La Rochesur-Yon LOIRE-ATLANTIQUE ET CENTRE-OUEST OCÉAN ■ OCÉAN federal bank 579,567 customers 182 points of sale Loans: 8 438 M€ Deposits: 11 436 M€ Net banking income: 273,6 M€ Net banking income: 66,2 M€ Shareholders’ equity, group share: 1 858 M€ ILE-DE-FRANCE MAINE-ANJOU, BASSE-NORMANDIE Loans: 15 309 M€ Deposits: 52 841 M€ Net banking income: 917,6 M€ Net banking income: 156,5 M€ Shareholders’ equity, group share: 2 157 M€ Loans: 10 082 M€ Deposits: 11 781M€ Net banking income: 239,5 M€ Net banking income: 38,9 M€ Shareholders’ equity, group share: 1 123 M€ Paris ClermontFerrand SAVOIEMONT BLANC SUD-EST Annecy Lyon SUD-OUEST MASSIF CENTRAL Bordeaux Fort-deFrance MIDI-ATLANTIQUE Toulouse DAUPHINÉ-VIVARAIS Valence MÉDITERRANÉEN Marseille ANTILLES-GUYANE REGIONAL groups (second level of organisation) Federation: Responsible for strategy and supervision, it represents Crédit Mutuel in its region. LOCAL mutual banks. They constitute the first level of organisation. The local mutual banks, or caisses locales, have the legal status of cooperative companies with variable capital (sociétés coopératives à capital variable) and their capital is owned by members, who are shareholders and customers. At 31 December 2012, there were 2,116 local mutual banks covering all of the French regions, grouped into 18 regional groups (federations and federal banks). Director: A member with a seat on the board of directors of his or her local mutual bank. Member: Client who are associates of Crédit Mutuel. Members own a share and are thus part owners of their local mutual bank. At the group level, 7.4 million members exercise control over the management of their bank and appoint directors during annual general meetings. 12 Federal (or interfederal) bank: Regional financial institution. These entities have merged in recent years to combine their forces. As of 1 January 2013, there were two inter-regional banks covering their regions: Arkéa interfederal bank (Bretagne, Massif Central and Sud-Ouest regions), and Caisse Fédérale de Crédit Mutuel, also called CM11. CM11 is now the largest inter-regional bank within the Crédit Mutuel group, since it represents the combined strengths of 11 regional groups (see map opposite). NATIONAL bodies (third level of organisation) Confédération Nationale du Crédit Mutuel (CNCM) is a non-profit association under the Law of 1901 to which all of the Crédit Mutuel regional federations belong. It provides non-banking services to its members, defends their interests and represents them vis-à-vis authorities. ■ Antilles-Guyane federal bank ■ Arkéa interfederal bank (Inter-regional bank covering the Bretagne, Massif Central and Sud-Ouest regions) ■ CRÉDIT MUTUEL (CM11) federal bank (Inter-regional bank covering, as of 1 January 2013, the Anjou, Centre, Centre Est Europe, Dauphiné-Vivarais, Ile-de-France, Loire-Atlantique Centre Ouest, Méditerranéen, Midi-Atlantique, Normandie, Savoie-Mont Blanc and Sud-Est regions) ■ Maine-Anjou / Basse-Normandie federal bank ■ Nord Europe federal bank ■ Océan federal bank Caisse Centrale du Crédit Mutuel (CCCM). The national body that manages treasury for the groups and organises the pooling of their financial resources. 13 OTHER ENTITIES AT NATIONAL LEVEL CIC, a group subsidiary, is CREDIT MUTUEL’S NUMBER TWO BANKING NETWORK Under the aegis of fondation de france Updated on 31 May 2013 – Figures as at 31 December 2012 (€ millions) In addition to its regional foundations, Crédit Mutuel has a national corporate patronage programme that shows in a practical way the group’s daily commitment to solidarity. It has been involved since 2009 in various general interest and solidarity-oriented initiatives through its national foundation. THE CIC REGIONAL BANKS ■ CIC A HOLDING COMPANY WITH A BRANCH NETWORK IN THE PARIS REGION Banking network figures 702,443 customers 307 points of sale Loans: 15 263 M€ Deposits: 16 729 M€ Net banking income: 559 M€ Parent company net profit: n.s. Shareholders’ equity: n.s. Chairman and CEO: Michel Lucas COO: Alain Fradin Deputy CEO: Philippe Vidal 6, avenue de Provence 75009 Paris Tél. : 01 45 96 96 96 ■ CIC SUD OUEST 418,327 customers 269 points of sale** Loans: 8 520 M€ Deposits: 6 362 M€ Net banking income* : 265 M€ Net profit: 16 M€ Shareholders’ equity, group share: 261 M€ Chairman and CEO: Pascale Ribault Cité Mondiale - 20, quai des Chartrons 33058 Bordeaux Cedex Tél. : 05 57 85 55 00 ■ CIC EST ■ CIC NORD OUEST 1,024,345 customers 369 points of sale 757,310 customers 315 points of sale** Loans: 21 155 M€ Deposits: 15 649 M€ Net banking income* : 604 M€ Net profit: 762 M€ Shareholders’ equity, group share: 1 382 M€ Loans: 15 730 M€ Deposits: 12 992 M€ Net banking income* : 463 M€ Net profit: 62 M€ Shareholders’ equity, group share: 603 M€ Chairman and CEO: Nicolas Théry Directeurs généraux délégués : Luc Dymarski, Pierre Jachez 31, rue Jean Wenger-Valentin 67000 Strasbourg Tél. : 03 88 37 61 23 Chairman and CEO: Stelli Prémaor Deputy COOs: Eric Cotte, Bernard Duval 33, avenue Le Corbusier 59800 Lille Tél. : 03 20 12 64 64 ■ CENTRE INTERNATIONAL DU CICM Contributing to the financial independence of emerging countries 716,747 customers 360 points of sale ■ CIC LYONNAISE DE BANQUE 950,338 customers 454 points of sale** Loans: 16 728 M€ Dépôts: 12 306 M€ Net banking income* : 423 M€ Net profit: 31 M€ Shareholders’ equity, group share: 551 M€ Loans: 22 825 M€ Deposits: 18 396 M€ Net banking income* : 600 M€ Net profit: 75 M€ Shareholders’ equity, group share: 784 M€ Chairman and CEO: Michel Michenko Deputy COOs: Michel David, Laurent Métral 2, avenue Jean-Claude Bonduelle 44000 Nantes Tél. : 02 40 12 91 91 Chairman and CEO: Rémy Weber Deputy COO: Isabelle Bourgade 8, rue de la République 69001 Lyon Tél. : 04 78 92 02 12 ■ CIC OUEST ■ READING PROGRAMME Enabling universal access to reading ■ RESEARCH AND SOCIAL ASSISTANCE PROGRAMME ■ TOGETHER, LET’S REBUILD HAITI” PROGRAMME Supporting non-profit associations and research teams Rebuilding a hospital and building a new town Fondation du Crédit Mutuel Chairman: Etienne Pflimlin Contacts: Frédéric Monot, Executive Director, FCM Marie-Lorraine Kerr, Reading Programme Delegate 88-90, rue Cardinet 75847 Paris Cedex 17 Tel.: +33 (0)1 44 01 10 10 Email: [email protected] *parent company 2012 ** Management rules refined late in 2012 ALL ABOUT CIC: WWW.CIC.FR 14 ALL ABOUT FONDATION DU CREDIT MUTUEL: HTTP://FONDATION.CREDITMUTUEL.COM 15
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