Hospitality education without boundaries
Transcription
Hospitality education without boundaries
SWITZERLAND Hospitality education without boundaries 3 Les Roches: a starting point for world-class professionals 04-21 our unique campus 22-31 internships: an invaluable opportunity 32-37 student life 38-47 academic programs 48-87 how to apply 94-98 4 Uniquely Global. Uniquely Les Roches. Go further than you ever imagined with a truly global education. Watch the video here! 300 Les Roches students worked with a world-renowned video artist, to create a gigantic world map, visible from the air. ww w.we are l e s ro che s . co m ©2013 NOTsoNOISY 5 6 Your future in hospitality begins here Welcome to the world of opportunities that we provide you with at Les Roches - opportunities for growth, personally as a future leader, and opportunities for accessing exciting careers in hospitality. If you are passionate about hospitality and aspire either to work within or to lead a global business, we can help you build on your passion to achieve your dream. For more than 30 years, Les Roches has been developing and nurturing talent for the hospitality industry, and educating leaders on the essence of excellence, rigor and entrepreneurship. We have created a global network of institutions that engages you in both academic and experiential learning. We set high standards for your education to help you develop your management and interpersonal skills for the hospitality world. We provide you with a wide range of employment opportunities within the world’s leading hotels and companies who come to recruit on campus. Studying in Switzerland, the home of hospitality, allows you to take advantage of the wonderful opportunities available for you to travel around Europe. We ensure that you feel at home while away from home. You will be part of an international and multicultural community, where togetherness, team spirit, and creativity are reinforced. You will make friends and connections that will last a lifetime and live an enriching student life. “WE ARE VERY PROUD OF OUR STUDENTS AND LOOK FORWARD TO SEEING THEM BECOME THE FUTURE LEADERS AND AMBASSADORS OF HOSPITALITY AROUND THE WORLD.” Sonia Tatar - CEO Les Roches Worldwide 7 Global Leaders 8 Accreditation Recognition & Network Accreditation We are immensely proud to have been accredited by the New England Association of Schools and Colleges (NEASC). NEASC is one of six regional bodies in the United States that accredits colleges in New England and abroad including 4 of the world’s top 10 universities: Harvard, Yale, MIT, and Princeton. Les Roches is one of only 3 institutions in Switzerland to have been accredited by NEASC at university level through the Commission on Institutions of Higher Education. Recognition We are consistently positioned among the world’s best hospitality management schools. When surveyed, a group of industry hiring managers of luxury hotels ranked us among the top 3 hospitality management schools in the world for an international career. And with over 89% of our graduates receiving offers of employment from companies all over the world, we’re working towards becoming the first. In addition, the education department of the Swiss canton of Valais recognizes Les Roches as having degree-awarding status. Laureate International Universities Les Roches is also part of the Laureate International Universities (LIU) network, which brings together higher education institutes from around the world. Laureate International Universities is a trusted global leader in providing access to high-quality, innovative institutions of higher education. The Laureate International Universities network includes more than 75 accredited campus-based and online universities, where more than 800,000 students are part of an academic community that spans 30 countries throughout North America, Latin America, Europe, Asia, Africa and the Middle East. Pooling academic and professional expertise, the LIU hospitality education division manages seven of the world’s most respected schools. Moreover, we are very proud to be a member of Swiss Learning, an association that promotes excellence in Swiss education globally. 9 GLOBAL NETWORK Les Roches is a global brand that provides you with an innovative, international network of SPAIN MARBELLA campuses in Switzerland, Spain, China, and Jordan. This global network of top-ranking institutions allows you to experience Les Roches standards of excellence around the world. SWITZERLAND BLUCHE JORDAN AMMAN CHINA SHANGHAI key facts 10 ABOUT LES ROCHES BLUCHE Student numbers Sectors Les Roches Alumni currently work in. 9% 17% Student / faculty ratio Americas Middle East, Africa & Subcontinent Percentage of international students Percentage of Employment on graduation day 98% 89% representing 88 nationalites Employed, on internship or in contact with employer Other (Government, etc.) Master students F&B / Restaurants Postgraduate students Administration Asia Pacific HOTELS Undergraduate students Retail / Wholesale Europe students on internship Communication / Media 43% Education 31% Finance / Consulting students on campus Tourism / Events / Transport student population 44% 11% 7% 9% 4% 2% 4% 1% 18% 1324 773 551 1123 142 59 15:1 Student origins by continent: All data based on 2013.1 We Are ranked AMONG THE TOP 3* *Les Roches is ranked by industry hiring-managers of luxury hotels among the top 3 hospitality management schools in the world for an international career (TNS, Global Research 2013). 12 Careers without boundaries / 10 By 2023, nearly 1 in every 10 jobs in the world will be in the travel and tourism industry.* Hospitality is one of the world’s most diverse and dynamic industries with a broad variety and high number of jobs. If you love to travel and enjoy interacting with people, hospitality management offers the opportunity to join fast-growing sectors such as tourism and leisure. These professions will suit you if you are interested in discovering new trends and cultures, working with people for the sole purpose of making them happy and travelling all over the world. * WTTC Travel and Tourism Economic Impact 2013 13 14 Who recruits from us? Every year, over 100 of the world’s best brands visit our campus for presentations, interviews and professional workshops in order to recruit students from us. As a result, we have an excellent placement record. Our Career Development and Industry Placement office will organize interviews, help you prepare for them and, if necessary, advise you on making decisions about accepting positions. “Les Roches students are “We need students that have “The students here have such multicultural, international, a global mind-set. It’s a small a high level of passion, they’re innovative, open minded and world, and to have students excited, they’re driven and these flexible – which are very with a broader perspective are the types of candidates we important skills for us.” adds great value for us.” want at Bloomberg.” Fabio Rizza, HR Manager Retail Sarah Stanger, Regional Director of Human Resources Katie Coby, Recruiter Valentino S.p.A., Milan, Italy Mandarin Oriental, Europe, Middle East, and Africa Bloomberg LP, London, UK “Les Roches students are “We find the caliber of very welcoming and highly Les Roches students to be valuable in the MARKETPLACE.” excellent.” “Les Roches produces students with an innovative spirit. This is a great added value for employers like us.” Damien Pelet, HR Executive Sophie Senjaric, Senior HR Director Yvonne Brady, Area HR Director MCI Group, Switzerland Four Seasons Hotel des Bergues, Geneva, Switzerland Hilton Hotels Worldwide, Dublin, Ireland “Les Roches has an amazing “Visiting Les Roches is the campus and facilities for most essential way for us students to be able to learn to recruit the best future in depth about hospitality.” talent in the company.” Cristina Martin Bianchi, HR Manager Giselle Makarachvili, HR Recruitment Specialist The Landmark London Hotel, London, UK Hotel Arts Barcelona, Barcelona, Spain les roches is industry endorsed 15 16 looking down the road The main aim of a Les Roches education is for you to have a successful career after you graduate. Here are some alumni have been offered, so Junior Sales Manager you can imagine yourself TRYP by Wyndham, real examples of jobs that our having similar success. Antwerp, Belgium Event Management Trainee MCI, Geneva, Switzerland Marketing Coordinator Booking.com Guest Service Supervisor Conrad Miami, USA 17 Revenue Manager Sofitel Abu Dhabi, UAE Events Manager Kempinski Seychelles Resort, The Seychelles Assistant Restaurant Manager Four Seasons Hotels and Hotel Manager Resorts, Hawaii, USA Vice President & CEO Rotana Hotels, Middle East & Africa Owner Hotel Adlon Kempinksi, Hotel Guarda Golf, Berlin, Germany Crans-Montana, Switzerland Director of Sales St. Regis New York, USA Associate Director UBS Wealth Management, Geneva, Switzerland 18 Our Alumni network India New York SEOUL DubaI Chicago Beijing Greece California Sweden Switzerland London Spain ShanghaI Florida Hong Kong Mexico City Indonesia CANCUN Thailand Venezuela Malaysia Brazil Kenya Singapore Australia With 11,000 members in 129 countries around the world, the Les Roches Global Alumni Association offers you access to an invaluable networking resource. You will become a member when you graduate, and while it’s a great way to keep in touch with friends, it can also provide employment opportunities in an ever-changing industry. Owner - events company Elie Berchan - Lebanese/American Wedding and Events Creation Beirut, Lebanon Graduated in 2006 - Les Roches Switzerland Sales Executive Kirill Pryakhin - Russian InterContinental Abu Dhabi, U.A.E. Graduated in 2012 - Les Roches Switzerland Human Resources Director Mariana Brandao Fernandes - Brazilian Park Hyatt Buenos Aries Buenos Aries, Argentina Graduated in 2003 - Les Roches Spain General Manager Amine El Moumni – Moroccan Widiane Suites & Spa Casablanca, Morocco Graduated in 2002 - Les Roches Spain Successful Alumni Find more Les Roches Alumni on our University LinkedIn page: Assistant Front Office Manager Nikoleta Hroncova – Slovakian St. Regis Abu Dhabi, U.A.E. Graduated in 2010 – Les Roches China Bar & Restaurant Manager Emiel Vandewiele – Belgian The Ritz-Carlton Hong Kong Graduated in 2010, Les Roches China 19 20 World-Class events Head of Events & Hospitality Panos Tzivanidis - Greek International Olympic Committee, Lausanne, Switzerland Graduated in 1991 - Les Roches Bluche “Les Roches is one of the most well-known schools in the world for hospitality management. Its strong international curriculum in event management, definitely fast tracked my career. Les Roches uses the Swiss educational model that combines practice, theory and internships. This enables students to be fully employable, flexible and mobile.” Professional Experience Project Manager at EMDS Limited ◥ Served 11 years as Head of Sibos (an annual conference, exhibition and networking event) and Events at SWIFT Head of Travel and Conferences Unit ◥ at UEFA in Switzerland © I nte rnation al Olym pi c C om mi t tee ◥ 21 general Manager Elsa Biscaut-Abascal - Mexican Mon Hotel, Paris, France Graduated in 2005 - Les Roches Bluche “I have always been proud of the fantastic experience I lived at Les Roches. It will trigger a brilliant career, blow open closed doors, and generate the spark that will make you the next best hotelier in a market where innovation and change are the name of the game.” Professional Experience Reservations agent with Starwood ◥ Events Manager at Accor ◥ Front Office Manager at Hotel Montalambert ◥ Guest Relations at Sofitel-Pullman Hotel ◥ General Manager of Hidden Hotel ◥ General Manager of Hotel Le Crayon ©Mon Hote l, Paris ◥ Luxury Boutique HoteL 22 Switzerland 23 Life in the Alps While studying in Switzerland, you will experience the very best this incredible country has to offer. You will be living and travelling in our stunning mountain landscapes and picturesque rural settings. You will discover our unique French, German and Italian cultural influences, and taste incredible flavors – from the world’s finest chocolates to our unique cheeses. There is plenty for your parents to appreciate about Switzerland too. With low crime rates and political stability, fresh clean air and a reputation for reliability, they can rest assured that you will be safe and comfortable. Our excellent transport links make it easy for you to travel home or further afield. You can fly to almost anywhere in western Europe in less than two hours from Geneva airport, and there are extensive intercontinental connections via Zurich, Paris and London. We also have one of the most modern railway systems in the world, connecting you quickly and easily to the rest of Europe. Most importantly, the concept of hospitality has its roots in Switzerland. Our strong work ethos, attention to detail, skill in managing a diverse workforce and genuine affinity for service has given us an unrivalled reputation in the industry. Studying in the heart of our country, you’ll be in the perfect place to grow and develop into a young professional. Check out the video: “Switzerland: more than just mountains” 24 welcome to the home of Les Roches Crans-Montana, situated only 10 minutes from the Les Roches campus, is known as the panoramic terrace of the Alps, providing breathtaking views from the simplon across to the Matterhorn. Nestled in the heart of the Alps at an altitude of 1,500m, Crans-Montana is a modern, fashionable ski resort. It is located in the southwest of the country on a plateau high above the Rhone Valley and French is the official language, although English is widely spoken. There are two neighboring villages here: sophisticated Crans where you can shop in designer stores and relax in charming cafes, and Montana where you can ski and trek. If you are a fan of sports and the great outdoors, the area is perfect for hiking and mountain biking in the summer. The Omega European Masters is held at the spectacular golf course, which was designed by Seve Ballesteros and Jack Nicklaus. In winter, there are ski runs for every level of expertise, and other sports activities include sledging, snow biking and paragliding. You will find plenty of culture in Crans-Montana too: from the traditional crowning of the most beautiful cow to mark the end of the summer, to the sensational Caprices Festival packed full of well-known bands and fresh new talent. With a beautiful old quarter, museums, art, and gastronomy, whatever the season, you will find there is a lot to do in Crans-Montana. All these activities are within easy reach, as there is a funicular railway connecting Crans-Montana with the Bluche campus. “Visit us if you can, spend a day here and the words and pictures will come alive. You’ll soon understand what makes Les Roches so unique." Clive Taylor - Campus Director 25 CRANS-MONTANA IS A WORLD-CLASS DESTINATION AND DRAWS VISITORS FROM ALL OVER THE WORLD Residence St-François HOTEL PETIT PARADIS Villa Old Farm BASKETBALL COURT Main Campus SOCCER FIELD campus map bluche / crans-montana Residence le tacot Residence Peter’s Farm 1-2-3-4 Residence les Cheminots Residence Pré-Fleuri A-B-C Petit Roches CAFé DU VILLAGE Funicular Residence Les Rocailles 28 Think outside the box Academic Learning At the heart of every program is an academic education. Les Roches prides itself on offering comprehensive, Swiss-quality programs that combine rigorous academic study with hands-on leadership and business mentoring by experienced faculty. You will attend classes to learn key business management theory in areas such as marketing, finance, accounting, human resources and economics. You will also receive an essential education in general subjects such as politics and international affairs, language and drama. While in the classroom, you will carry out research projects on your own and in groups, and will make multimedia presentations in front of an audience – all of which will help you gain selfconfidence and teach you valuable business skills. If you would like to develop your leadership qualities, get yourself elected as Class Delegate by your fellow students. To further enhance your studies, you will also have the opportunity to learn and interact via videoconference with our Les Roches branch campuses, enabling you to share best practices and experiences with Les Roches students and faculty around the world. The overall aim of a Les Roches education is to give you the skills and experience to launch a successful, global career. “At Les Roches, specific emphasis is placed upon working in a team and regular retrospective peer and tutor reviews are used to analyze and improve team work. Our programs stress independent and creative work by the students either as part of a team or on an individual base. Students are asked to identify current and developing trends, and by the application of theoretical knowledge of strategies, are requested to develop business plans that can be used as a good reference for future, real projects.” Michael Michalakis - Faculty 29 30 Experiential Learning THE KITCHEN - WHERE YOU WILL LEARN MORE THAN HOW TO COOK You may not be planning a career as a chef, but working in a kitchen will teach you how to handle hot and stressful situations as you gain knowledge about all the operational processes of a food and beverage establishment. You will work closely with our chefs to prepare meals each day and, in doing so, gain a practical understanding of how a professional kitchen works. Important skills such as behavior, presentation, efficiency and teamwork will be learned in this hands-on part of your education. You will also work in the stewarding department, as you understand the importance of back of house operations to help the whole operation to run smoothly. You will understand the principle of ‘learning by doing’ as you attend theory classes about the origins of ingredients and plate presentation, and then put into practice in the kitchen what you have just learned. You will have the support of our professionals teaching and supervising you, but you will do all the work – which is assessed by your professor afterwards. This is experiential learning at its best and will give you leadership skills and confidence. THE SERVICE - LEARN TO STAND IN SOMEONE ELSE’S SHOES It is important to understand every job in hospitality before you can learn how to manage a team. You will work in all of our restaurants on campus – from formal dining to fast food - giving you a variety of experiences. Mixology and wine classes will teach you about the principles of bar and beverage, and you will have the opportunity to mix up cocktails in the sports bar. You may find it challenging at first, but faculty members and fellow students will support you. You will soon gain confidence and learn the style that will make you a polished manager in a 5-star establishment. THE ROOMS - WHERE YOU WILL DISCOVER WHAT 5-STAR SERVICE IS To understand great service, it is critical to learn the art of making guests feel welcome. Our rooms division classes let you simulate the role of a front office clerk and manager, a guest and a cashier at our purpose-built front office counter. You will learn specific industry computer software programs as well as planning tools and yield management techniques. 31 team work Under pressure 32 Real life Experience through internships INTERNSHIPS PLAY AN IMPORTANT PART IN OUR PROGRAMS. EXPERIENCE IN A PROFESSIONAL WORKING ENVIRONMENT GIVES YOU THE CHANCE TO PUT INTO PRACTICE EVERYTHING YOU HAVE LEARNED DURING YOUR STUDIES. THIS INVALUABLE OPPORTUNITY WILL ALSO HELP YOUR EMPLOYABILITY WHEN YOU GRADUATE. Your dream is to work internationally, so we help to arrange internships anywhere in the world. We encourage travel – it is an excellent opportunity to develop your language skills and get to know a new country. Depending on your program, your internships usually cover kitchen, food service or room division and business administration. Of course, your nationality and visa requirements may have an impact on where you can work. Our Career Development and Industry Placement Office will help you find internships that suit you during your studies and as you begin your career. With our global reputation, we have a long list of international establishments eager to take interns from Les Roches and you will be exposed to a variety of opportunities from your very first week: ◥ internship fair presented by returning students ◥ an average of three internship offers per student over 100 companies visit us each year for presentations, interviews and professional workshops ◥ ◥ many companies offer accommodation, meals and other benefits 33 34 Front of House Intern The MayFair Hotel, London, UK Chris Astill-Smith / British “I SPENT SIX MONTHS WORKING IN THE FRONT OFFICE DEPARTMENT OF LONDON 5-star PROPERTY, THE MAY FAIR HOTEL. I WORKED ALONGSIDE GUEST RELATIONS, OPERATION SUPPORT AND concierge. My MAIN RESPONSIBILITIES INCLUDED CHECK-IN, CHECKOUT, RESERVATIONS, ALLOWANCES AND DAY-TO-DAY CUSTOMER INTERACTION. MY OVERALL EXPERIENCE WAS GREAT. I WORKED WITH REALLY HELPFUL AND SUPPORTIVE COLLEAGUES AND THE MANAGEMENT TEAM ESPECIALLY HELPED MAKE EVERYTHING I SURE THAT I COULD OUT GAINED OF THE INTERNSHIP. LONDON IS A GREAT PLACE TO LIVE AND WORK. I THINK EVERYONE SHOULD IT IS A FAST-PACED CITY, MUCH LIKE THE HOSPITALITY INDUSTRY, SO I FELT LIKE I FITTED RIGHT IN.” © T he MayFair H ote l WORK IN THIS CITY ONCE IN THEIR LIFETIME. 35 F&B Assistant Manager Mandarin Oriental, New York, USA Liliana Beltran / Mexican “During my internship I was respons ible for a 30-member staff from the Lounge and Bar, ensured the highest quality, ran level private of service functions for up to 300 guests, maintained guest relation and handled VIP reservations. New York is known for its endless leaving there qualities, made me but realize the true meaning of the overused © Man darin Orie ntal H ote l G r oup phrase ‘I LOVE NY.” 36 Events Intern The Westin, Dublin, Ireland Alexis Moore / American “Throughout my internship I was in charge of multiple events. I had to send out daily reports as well as answering daily enquiries. I also did a competitor analysis and market research in addition to my own work. It was another great opportunity and made me realize that I really enjoy the events department. Living in Dublin was fantastic and I honestly see myself living there after I graduate if the © S tarwoo d Hote ls & R es ort s Wor l dw id e right job opportunity comes.” 37 Public Relations Trainee Seaventures Dive Resort, Sabah, Malaysia Max Razak Harris / Malaysian “For my in small a internship, SeaVentures, dive I resort located worked called near the island of Sipadan in Malaysia, which is considered one of the world’s best dive spots. While working in public relations for SeaVentures dive resort, I was able to get my PADI advanced open water license as well as interact with the guests. SeaVentures was a great experience for me as I got to understand the difference between working for a big chain and a small hotel group. SeaVentures was the definition of work-fun.” 38 Les Roches is not just a School it's a way of life! THERE IS A GREAT DEAL TO KEEP YOU ENTERTAINED WHILE YOU’RE AT LES ROCHES. YOU CAN WIND DOWN AT THE CAFÉ DU VILLAGE PLAYING ELECTRONIC GAMES, TABLE TENNIS AND FUSSBALL. YOU COULD GO OUT FOR A DRINK OR A MEAL AT LE PETIT PARADIS NEARBY, AND THERE IS A WIDE RANGE OF RESTAURANTS, BARS, CLUBS AND SHOPS JUST 10 MINUTES AWAY IN CRANS-MONTANA. Your student social committee will be in charge of organizing social and cultural activities. These take place on and off campus, and can include everything from dinner parties to quiz nights, and organized trips to cities such as Milan and Lausanne. They find all sorts of ways to have fun, and in 2012 our students set the world record for the most nationalities in a swimming pool. In 2013, they held a Master Chef competition and Les Roches’ Got Talent. A highlight each semester is Cultural Night. Twice a year, you will have the opportunity to celebrate your country – in song, dance, comedy, Martial arts – however you want. After the shows, there’s a chance to taste food from all the countries represented. Check out our webzine 39 40 Make yourself Accommodation on campus in Bluche is included in your fees. You will be allocated to one of a wide range of buildings where you will be sharing with another student in a standard double room. A few single rooms are available, but you could well find the student you are sharing with quickly becomes your best friend. Along with a bed and bathroom, you will have storage and hanging space and a desk for studying. Wi-Fi is available in all residential buildings and there are laundry facilities and a communal area for hanging out. While you will have all the benefits of campus life, the surrounding Swiss countryside will make you feel like you’re living in a village. at Home 1 Dining in You will be staying with us on a full-board basis, which means all your meals are included. There are multiple dining options available that are run by the school. 1) The Market Place is our main dining 2 3 room which serves three meals a day. There are several food stations offering various dishes including a magnificent dessert bar. 2)The À la Carte is a fine dining restaurant that seats 60 people. You will be able to enjoy a three-course business lunch and a full dinner menu. 4 3)The Sports Bar is a modern, open space for socializing. 4)The Pré-Fleuri A (PFA) is open for 5 6 lunch and dinner and is an ideal place to grab a quick sandwich or snack. 5)The lobby bar offers another alternative with refreshments and snacks at reasonable prices. 6)The Café du Village is perfect for a quick meal, snack or drink and is open after hours. 41 42 Stay Active Maintain a balanced lifestyle 43 We currently have sports teams for: Football - Basketball - Volleyball Tennis - Squash - Badminton - Rugby You can take your pick from a wide range of activities: Swimming - Yoga - Zumba - Kickboxing Ice skating - Snowshoeing - Skiing We believe sport helps you maintain a balanced, healthy lifestyle, which is why we have a full-time sports coach on campus. Along with advice on using our fully-equipped gym, our coach organizes training sessions and competitions for team sports. You’ll also be just a few minutes away from one of Switzerland’s top ski resorts where you can hit the slopes or watch the World Championships and World Cup races. You can learn any number of winter sports, including curling, dog-sledding, ice-skating, crosscountry and down-hill skiing, snowboarding, snow-shoeing, tobogganing, and snow-tubing. 44 Explore Europe 45 At Les Roches, you are perfectly placed to travel extensively – both as a tourist and for your internships and jobs. You can jump on a train to visit sophisticated cities such as Paris and Milan, or take a short flight to London, Barcelona or Rome. Closer to home, you can explore our medieval capital city, immerse yourself in Zurich’s culture, and see the ancient bridge of Lucerne. For amazing views, take the Alps’ highest aerial cable car in Zermatt or go hiking in Leukerbad. And celebrate Swiss National Day in Geneva watching Europe’s biggest fireworks display. your support 46 network FROM ADAPTING TO LIFE IN SWITZERLAND TO PREPARING FOR YOUR CAREER, WE HAVE A NUMBER OF CAMPUS-BASED BODIES on hand to help. Career Development and Industry Placement Office (CDIP) Our team will help you find internships, fine tune your CV and prepare for your interviews. Student Services They will answer all your questions about school, the local area, activities, social committees, B-permits and the BazAar - the school social network. English Help Desk If you need some support with your written English for assessments and vocabulary, our team is available to help. Academic Support We can help with practical and personal support if you have a learning difficulty such as dyslexia. STUDENT COUNSELOR Sometimes students suffer from depression, anxiety and bereavement, so we make sure our oncampus counselor is available to offer support. Accommodation Office The accommodation office is here to help you to resolve any accommodation issues you may have. Unique s ince 1954 48 49 your choice of programs We offer a wide range of business programs with a hospitality Focus. Whether you are interested in a career in tourism, travel, culinary, events or service organizations, we will give you the leadership qualities and business skills to work in any modern company. Undergraduate programs If you are not sure what the right path is, or you are tired of traditional teaching, this is your chance to try something different. Our undergraduate programs let you gain hands-on experience and multicultural perspectives with professional internships. You will develop self-discipline and critical thinking skills. Our programs give you in-depth knowledge of hotel operations and administration while you learn how to be a manager. If you are an explorer, you can choose our global degree and travel the world as you study, or if you study in Switzerland, in your final year, you can choose the specialization that best suits the career you want. Postgraduate Programs If you are planning to redirect your career into hospitality management, our postgraduate diploma will open the right doors for you. During one academic year, you will learn to oversee and manage hospitality facilities, services and events. During your internship, you will hold a management or supervisory position in a global company. Master Programs If you are aiming for an executive position, we recommend one of our one-year master programs for a higher level of strategic management skills. You will need to have a bachelor degree in hospitality or a related subject or to have supervisory, administrative or management experience within the industry to apply. We will use management theory and case studies to teach developing and improving organizational performance in service organizations around the globe. s u le c fa es h roc y lt Our panel of industry advisors This panel is a consultative industry panel or forum and is comprised of leading decision-makers from top international hotel chains including: 51 Graduates often cite our faculty as one of the top reasons why they enjoyed their time at Les Roches. Every single member of the team is committed to bringing out the best in you. They are extremely well qualified with either outstanding academic credentials, extensive industry experience or both. They also have an in-depth knowledge of specific subjects for when you decide to specialize. We have a board of industry advisors who ensure Les Roches is always aware of what is going on in the hospitality businesses - so you will have the right skills, knowledge and experience to hit the ground running when you start your first job. Deans ◥◥ J ere my Hutchi ns o n ◥◥ Co l i n S mal l ◥◥ B runo E eckel s (MBA, Cert . E d ) D i r e c t o r (MBA) De a n (PhD) D e a n o f Ac a d e m i c A f fa i r s o f U n d e r g ra d u a t e S c h o o l o f G ra d u a t e S c h o o l Program Managers ◥◥ B e rtrand Cretto l ◥◥ J ame s J o ne s ◥◥ G amal el Faki h Ro d ri g uez ◥◥ Mi chae l L e aney ◥◥ D e tl ev Remy ◥◥ Anne S chi ri nzi ◥◥ D i mi tri o s D i amanti s ◥◥ Al i s o n L o che ad ◥◥ J o nathan Mee han ◥◥ We nd y G ri mo nt (Lic enc e et Let t r e s ) BBA 1 Ac a d e m i c Pr o g ra m M a n a g e r (PhD) BBA 3 Ac a d e m i c Pr o g ra m M a n a g e r (MA ) BBA (B. Eng) BBA (MC omm) BBA (MSc ) PGD (PhD) MBA 1 a n d BBA 3 Pra c t i c a l Pr o g ra m M a n a g e r 4 Pr o g ra m M a n a g e r 6 a n d BBA 7 Pr o g ra m M a n a g e r Pr o g ra m M a n a g e r Pr o g ra m M a n a g e r (MA ) G e n e ra l E d u c a t i o n Pr o g ra m M a n a g e r (BA) I n t e n s i ve (MSc ) Ac a d e m i c E n g l i s h Pr o g ra m L e a d e r Quality Manager – International Campuses “We believe our students gain a true competitive advantage when hospitality theory and practice are ingeniously combined with general education courses, providing them with a wealth of lifelong practical skills along with an intellectually developed mind.” Jeremy Hutchinson - Director of Academic Affairs E RE EG D Bachelor Degree Undergraduate | 53 BBA in International Hotel Management 3.5 years over 7 semesters Level:Undergraduate Length: 3.5 years (5 academic semesters + 2 internship semesters) Intakes:January/February and July/August of each year The BBA in International Hotel Management seamlessly combines relevant academic theory, with real-world practice through internships, to create a fully-rounded experience. With a variety of courses on offer, you can expand your knowledge in areas such as business management, languages and other elective subjects. This degree will prepare you to enter the hospitality industry with confidence and enthusiasm. In your final two semesters, 6 and 7, you can specialize to develop strategic and management skills relevant to your chosen industry, or to create solid foundations for further graduate studies. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER exit point hotel management diploma 3 KITCHEN Rooms Division 2 SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 Hotel Management Diploma If you opt out of the Bachelor Degree program after semester 5 and complete one extra 6-month internship, you will be awarded a Hotel Management Diploma. The additional internship can be taken after semester 3 rather than after semester 5, subject to the Dean’s approval. Graduation INTAKE Bachelor Degree PROGRAM FLOW 54 Program Detail BBA in International Hotel Management You will take the following common courses throughout the 3.5-year bachelor program. Service Techniques – Craft-Based Learning ◥◥ Cleaning Science and Stewarding ◥◥ Principles of Bar and Beverage Operations ◥◥ Service Concepts ◥◥ Rooms Division Operations ◥◥ Introduction to the World of Hospitality ◥◥ Mathematics and Applied IT 2 courses from the following: ◥◥ Effective Writing ◥◥ Academic English ◥◥ Professional English ◥◥ French 1 ◥◥ German 1 ◥◥ Spanish 1 Internship Semester 5 Internship Semester 2 Semester 1 ◥◥ Semester 3 Culinary Arts – Craft-Based Learning Rooms Division Management Pastry and Bakery Operations – ◥◥ Food and Beverage Management Craft-Based Learning ◥◥ Facilities Management ◥◥ Culinary Concepts ◥◥ Hospitality Managerial Accounting ◥◥ Hospitality Financial Accounting ◥◥ Hospitality Human Resources and Control ◥◥ Hospitality Marketing ◥◥ Rooms Division Administration ◥◥ Economics ◥◥ Scientific Principles of Human ◥◥ Introduction to Psychology Nutrition and Food 1 course from the following: Organizational Behavior ◥◥ French 3 ◥◥ German 3 ◥◥ ◥◥ 2 courses from the following: ◥◥ Advanced Writing Skills ◥◥ Spanish 3 ◥◥ Effective Communication ◥◥ Italian 1 ◥◥ French 2 ◥◥ Mandarin 1 ◥◥ German 2 ◥◥ Spanish 2 Semester 6 Semester 7 ◥◥ Modeling for Management ◥◥ Revenue and Pricing Management ◥◥ International Strategic Marketing ◥◥ Dissertation (Compulsory for Honors Degree) ◥◥ Financial Management ◥◥ ◥◥ Leadership and Human Resource Management ◥◥ Research Methods ◥◥ Quantitative Techniques 1 course from the following: ◥◥ ◥◥ ◥◥ ◥◥ ◥◥ ◥◥ Principles of Sociology Cultural Diversity Words and Images: Making the Words Move Principles of Philosophy: Critical Thinking Advanced French and Literature Aesthetic Expressions Semester 4 ◥◥ ◥◥ + BBA Specialization courses as outlined on the following pages 2 courses from the following: ◥◥ Politics and International Affairs ◥◥ Contemporary History ◥◥ Theatre Studies and Drama ◥◥ Spaces, Symbols and Relationships ◥◥ Healthy Lifestyles ◥◥ Right and Wrong - Ethics & Morals in Society ◥◥ Aesthetic Expressions ◥◥ Web Development ◥◥ Environmental Studies ◥◥ The Science and Culture of Gastronomy ◥◥ Architecture and Building Design ◥◥ People, Conflict and Negotiation ◥◥ Reading Between the Lines Undergraduate | 55 our BBA Specializations 1.Entrepreneurship 2.Finance 3.Marketing 4.Innovation and Sustainability 5.Culinary Business Management 6.Event Management 7. Spa and Health Management “BEING IN MY FINAL YEAR, I CAN SAY THAT NOW THINGS HAVE BECOME DIFFICULT AND REALLY CHALLENGING. AT THE MOMENT, MAKING A PERFECT CHEESE souffle seems like A WALK IN THE PARK! THE WORKLOAD I HAVE AT THE MOMENT IS heavy, BUT I ENJOY A CHALLENGE. I CHOSE ENTREPRENEURSHIP BECAUSE IN THE FUTURE I WANT TO RUN MY OWN BUSINESS. THIS STREAM IS A MIXTURE OF THE OTHER STREAMS AND GIVES AN OVERVIEW OF ALL DEPARTMENTS, WHICH IS WHY I ENJOY IT SO MUCH. IT WILL DEFINITELY BENEFIT ME TO LEARN EVERYTHING THAT NEEDS TO BE KNOWN IN ORDER TO RUN A BUSINESS.” Sonia Jensen Swiss, Italian, American BBA in International Hotel Management with Entrepreneurship 57 Undergraduate | 1 BBA in International Hotel Management with: Entrepreneurship Specialization If you want to work in large hotel chains, general hotel management or start your own business, this is the course for you. You will develop an understanding of strategic marketing, financial objectives and the development of projects to meet and exceed business goals. As part of the program, you will plan and develop your own hospitality business concept, and have the opportunity to enter global competitions to see your ideas become reality. You will complete the following specialization courses in semesters 6 and 7* ◥◥ Business Planning ◥◥ Project and Contract Management ◥◥ Financial Management If you know you are an entrepreneur at heart, this degree will give you the confidence and skills to set up your own business. Whether you are interested in founding or owning a hotel, resort or restaurant, you will need to manage all aspects of the hospitality business. You will be recruiting and managing employees of all levels, developing relationships with financial firms, and setting up internal systems to ensure your business is efficient and profitable. We will help you to prepare for all of these challenges, as well as encouraging you to think creatively, and will teach you how to establish fantastic relationships with suppliers, and market yourself and your business in a busy environment. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER 2 3 KITCHEN Rooms Division SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 *Students who do not pass all specialization courses will be awarded with a BBA in International Hotel Management without any specialization. Graduation INTAKE Bachelor Degree PROGRAM FLOW “I chose finance because I believe that it is an essential aspect in all areas of the hotel business. The same argument could be made with the other streams, but I believe that to have a thorough background in finance allows you to succeed. Finance portrays a disciplined, results-driven and logical individual, characteristics that are often seen in future leaders. As you develop in the BBA program, you begin to experience the hardship and commitment required to succeed in the school. Having said that, when books and pens are put away, Les Rochians know how to have fun!” Kevin Santos Filipino BBA in International Hotel Management with Finance 59 Undergraduate | 2 BBA in International Hotel Management with: Finance Specialization Studying finance and accounting develops a wide range of essential business skills needed by leaders and managers, including financial analysis, problem solving, communication and decision making. Finance is critical to all hospitality functions, so it often serves as a gateway to senior management positions. You will complete the following specialization courses in semesters 6 and 7* ◥◥ Financial Management ◥◥ Performance Management ◥◥ Financial Management for Decision Making We place emphasis on the concept, effect and the study of leverage in structuring a company. You will study different models of operating and financial leverage in conjunction with various micro and macro economic conditions, which will then be applied in your Capstone Project. Our finance course is designed to fully prepare you to move into the business-oriented aspects of the hospitality industry. There are a number of roles within the hospitality business that demand advanced financial experience. Revenue managers, for example, determine the ideal price for a hotel room, airline seat, rental car etc. Our training will help you predict consumer behavior by optimizing inventory availability and pricing. Another option could be to become a financial analysis consultant. Working with multiple clients, you would be putting your problem-solving and negotiation skills into practice daily. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER 2 3 KITCHEN Rooms Division SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 *Students who do not pass all specialization courses will be awarded with a BBA in International Hotel Management without any specialization. Graduation INTAKE Bachelor Degree PROGRAM FLOW "The academic and practical mix that you find at Les Roches is a great way to learn. To top it off, I believe that the internships completed as part of the program help you to work in the real world, enabling you to be one step ahead of other candidates who have only gone through theory. My recent internship was as a management trainee in the Hilton Vilamoura in Portugal for one year. I split my internship into two - marketing, and food and beverage. I was in charge of updating different analysis, competitive checks, market research and I was the Christmas and New Year’s coordinator. I learned how to have more realistic views, which of course will help a lot in my marketing specialization. In the future, I would like to work in the sales and marketing department of a large company." Dina Berhanu Ethiopian BBA in International Hotel Management with Marketing 61 Undergraduate | 3 BBA in International Hotel Management with: Marketing Specialization In today's competitive economy, successfully marketing your brand is essential to its continued growth and success. Choosing this specialization will enable you to develop practical skills in decision-making as well as a deep understanding of web-based and social media marketing, mobile communication, new and emerging hospitality distribution tactics, cross-cultural communication, and business models. You will complete the following specialization courses in semesters 6 and 7* ◥◥ International Strategic Marketing ◥◥ Integrated Marketing Communication ◥◥ Hospitality Distribution and E-Commerce Working in marketing in the hospitality industry is a dynamic place to be. You could go directly into a marketing department, or you could choose a role that would benefit from your specialization. A social media manager, for example, is responsible for creating and implementing the company’s social media strategy, increasing brand awareness and promoting positive community relationships. It is crucial that you can think strategically and that you ensure your brand is front-of-mind for your customers. With this program, you will have the tools to develop and execute online and offline marketing strategies, brochures and promotions as well as monitoring customer satisfaction. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER 2 3 KITCHEN Rooms Division SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 *Students who do not pass all specialization courses will be awarded with a BBA in International Hotel Management without any specialization. Graduation INTAKE Bachelor Degree PROGRAM FLOW "LES ROCHES ENCOURAGES ENTREPRENEURIAL thinking and innovation, which is why I have already signed a contract to join a highly reputed hospitality company as a project coordinator when I graduate. I am excited to enter the project management field, as well as the real estate business field. The academic and practical knowledge that I have obtained and am still learning everyday at Les Roches will surely help me to reach my goal in the future to be a successful hotelier or to work in a project-management business." Aditya Sawant Indian BBA in International Hotel Management with Innovation and Sustainability 63 Undergraduate | 4 BBA in International Hotel Management with: Innovation and Sustainability Specialization Hotels and resorts are constantly developing new sites and refurbishing existing ones to improve the customer's experience. You will learn about innovative new services and technologies and the effects they can have for sustainable business practices. You will focus on themed projects and case studies relevant to the hospitality industry and the environment, examining the impacts of energy use and waste in order for businesses to gain a competitive advantage. You will complete the following specialization courses in semesters 6 and 7* ◥◥ Sustainable “Quality” Business Practices ◥◥ Innovation in Hospitality ◥◥ Environmental Studies To enter this area of the industry, you will have to understand the impact of sustainability and innovation on a hotel's success. In your career you will have input on innovating new business practices to improve the sustainability of the hotel. You may well be managing a design team, overseeing the quality of the work and delivery of the project. These can be multimilliondollar international projects, so this course ensures you will have the confidence you need to complete each job on time and on budget. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER 2 3 KITCHEN Rooms Division SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 *Students who do not pass all specialization courses will be awarded with a BBA in International Hotel Management without any specialization. Graduation INTAKE Bachelor Degree PROGRAM FLOW “The main culinary reason business specialization was I chose the management due to the industry demand to fulfill supply. As part of my specialization, I spent 15 weeks in Jordan for a culinary experience. I found the Jordanian culture so welcoming, and the people very hospitable. I thoroughly enjoyed the experience abroad and would advise anyone to indulge in it, in order to broaden their future career. I have secured a supervisor position in the F&B department at the Conrad Miami when I graduate, and have found that both nationwide and worldwide companies have a desire to recruit personnel with experience in both sides of the F&B department.” John Walsh Irish BBA in International Hotel Management with Culinary Business Management 65 Undergraduate | 5 BBA in International Hotel Management with: Culinary Business Management Specialization If food is your passion, we recommend this course. You will learn how to organize a restaurant concept, plan menus and develop a discerning palette for food and wine combinations. At the same time, your courses will focus on entrepreneurship for event and food preparation management. You will be challenged to go beyond the knowledge of food products and to consider how psychology, food technology, nutritional science and trends in society will affect what your customers want. You will also complete the following specialization courses in semester 7 * ◥◥ Menu Engineering and Product Knowledge ◥◥ Culinary Business and Events Management ◥◥ The Science and Culture of Gastronomy With this degree track, you will be ready to start your own culinary business, transform an existing restaurant venture or become a manager for hospitality dining establishments. As a restaurant or catering manager, you will work with the chef on recipes and menus, ensuring you’re balancing budgets. You will acquire the expertise you need in order to deal with customers and staff, meet sales goals, order food, equipment and stock, and meet health and safety regulations. As part of this specialization, you will complete a ‘professional development semester’ of 15 weeks at Kendall College in Chicago, USA, or at the Royal Academy of Culinary Arts (RACA) in Amman, Jordan. This semester can be taken in place of the semester-5 internship. An additional fee is charged for this – you will find details in the Tuition and Other Fees document at the back of this brochure. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER 2 3 KITCHEN Rooms Division SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 *Students who do not pass all specialization courses will be awarded with a BBA in International Hotel Management without any specialization. Graduation INTAKE Bachelor Degree PROGRAM FLOW “I chose to specialize in Events Management because I am really interested in this sector and I believe there are many opportunities in the hospitality industry. For my future, I hope to work with an events organization and to show my competence and passion for it. I think Les Roches has been a good investment for my future. It has a remarkable name all over the world and I hope it will give me a wide range of opportunities everywhere in the world according to my expectations and interests.” Giorgia Silvestri Italian BBA in International Hotel Management with Event Management 67 Undergraduate | 6 BBA in International Hotel Management with: Event Management Specialization The events industry is flourishing globally and the management of events has become increasingly popular within the hospitality, tourism, leisure and sports sectors. Understanding the basics of event management will help you to effectively plan and deliver all types of events: from corporate meetings, incentive trips and conferences to exhibitions, festivals and sporting events. You will organize a real event as you work with your classmates to plan, monitor, and stage the Cultural Night at Les Roches, taking into consideration the budget, marketing, finance, public relations, social media, design, logistics and human resources for the event. You will complete the following specialization courses in semester 7 * ◥◥ Corporate Events and Hospitality ◥◥ Event Operations and Project Management ◥◥ Events Marketing and Public Relations You will be eligible to take the Prince2® Foundation Certificate, a widely recognized method for effective project management, and you will be certified for the cVent Certificate, to gain a better understanding of technology used in the hospitality industry. Both of these will further boost your employment prospects. You could become a conventions director, which involves determining objectives and requirements for meetings, conferences and conventions. You will negotiate contracts with service providers such as hotels, convention centers and speakers, and monitor budgets. You will publicize events, ensure all compliance is met, hire and train staff and evaluate your conferences, conventions and trade shows to improve future events. year 1 SEMESTER year 2 1 Service Rooms Division SEMESTER INTERNSHIP SEMESTER 2 3 KITCHEN Rooms Division SEMESTER year 3 4 ADMINISTRATION 1/2 SEMESTER INTERNSHIP SEMESTER 6 management SEMESTER 7 management 5 *Students who do not pass all specialization courses will be awarded with a BBA in International Hotel Management without any specialization. Graduation INTAKE Bachelor Degree PROGRAM FLOW “To me, this opportunity is to an unbeatable specialize in a field about which I am passionate. I have lived in Southeast-Asia for the past 18 years, in places that pioneered the world of luxury spas and service. My exposure to this world means that my passion is almost innate. Through this specialization, I will acquire the skills and business acumen that are needed to become a leader in the world of luxury spa and health management – a dynamic and increasingly important field." Bei Shi Chin Malaysian BBA in International Hotel Management with Spa and Wellness Management BBA in International Hotel Management with: Spa & Health Management SPA AND HEALTH MANAGEMENT IS ONE OF THE FASTEST GROWING SEGMENTS OF THE INTERNATIONAL HOSPITALITY INDUSTRY, CREATING AN INCREASED DEMAND FOR QUALIFIED AND EXPERIENCED MANAGERS. IN THIS NEWLY DEVELOPED SPECIALIZATION, YOU WILL FOCUS ON THE BUSINESS AND OPERATIONAL ASPECTS OF SPA AND HEALTH MANAGEMENT, WHILE LEARNING ABOUT AESTHETICS, SPA MEDICINE, TREATMENTS, HOTEL-SPA SERVICES, AND HEALTH CARE MANAGEMENT. YOU WILL DEVELOP BUSINESS MODELS, MARKETING PLANS, AND MANAGEMENT SKILLS SPECIFIC TO THIS GROWING SEGMENT. You will be exposed to two leading luxury brands from the spa and health industry, who will share their expertise, trends, and practices, and you will have the opportunity to take part in field visits and receive practical integration into spa and health management facilities. Imagine being the manager or business developer for a luxury spa or health clinic. In depth understanding of your markets, customer needs and loyalty, products, and services are key for success. Other fundamental techniques such as yield management, hygiene and nutrition, purchasing, and inventory management will also be part of your tool kit. You will complete customized courses to obtain this specialization, which are outlined in the spa and health management specialization flyer. | Undergraduate 7 Specialization Coming soon in July 2014 69 70 Luxury hotels prefer graduates with international experience* * More than half (56%) of respondents from luxury hotels indicated that they would prefer graduates with international experience, whilst only one in five (21%) stated that it would have no influence on their decision. (TNS, 2013) 71 Michel Gerhrig Vice President Talent Development Kempinski Hotels “We are looking for mobility. Mobility is quite difficult because people have to get used to the fact that they will find themselves in different locations that they have to get used to. Mobility is not just being flexible to travel, we have to ask, are you intellectually mobile? Can you handle the fact that you will deal with people who may be completely different in their attitude, the way they work and their management style? If a student has been to different locations during their studies, it brings us talent that is already intellectually mobile and ready for this. They will © Kem pinksi Hote ls, 201 3 have experienced different cultures, they will have hopefully understood what it means to lead by example and to face different cultural challenges.” 72 abroad SPAIN MARBELLA OUR INTERNATIONAL STUDY PROGRAMS GIVE YOU THE CHANCE TO EXPERIENCE HOSPITALITY LEARNING IN DIFFERENT COUNTRIES AND CULTURES. CHOOSE ONE OF OUR STUDY ABROAD OPTION STUDY ABROAD PROGRAMS AS PART OF THE BACHELOR DEGREE AND YOU WILL BE ABLE TO TRANSFER EASILY TO ONE OF OUR AFFILIATED SCHOOLS OR CAMPUSES. sem. 1 sem. 2 sem. 3 sem. 4 sem. 5 sem. 6 sem. 7 LES ROCHES international BLUCHE - SWITZERLAND school of hotel management lesroches.es chicago - usa Shanghai - China MARBELLA SPAIN Established in 1995, Les Roches Marbella is an official branch campus of Les Roches located in Amman - Jordan one of Europe’s top destinations in the Southern Mediterranean coastal city of Marbella. The campus offers a unique multicultural learning experience. Our state-of-the-art facilities simulate a modern hotel setting and our world–class Swiss hospitality management undergraduate and postgraduate programs provide students with the finest learning environment to develop their academic and professional managerial skills. Unique Advantages ◥◥ English-taught courses – Spanish language immersion ◥◥ Internship placement opportunities within leading international hotels in Spain and abroad ◥◥ International luxury tourism destination ◥◥ Ideal location for discovering Spain and Europe 73 sem. 1 china shanghai usa chicago jordan amman STUDY ABROAD OPTION STUDY ABROAD OPTION STUDY ABROAD OPTION sem. 2 sem. 3 sem. 4 sem. 5 sem. 6 sem. 7 sem. 1 sem. 2 sem. 3 sem. 4 sem. 5 sem. 6 sem. 7 Les Roches Jin Jiang international sem. 1 sem. 2 sem. 3 sem. 4 sem. 5 sem. 6 sem. 7 Royal Academy of hotel management COLLEGE ( LRJJ) Kendall College* Culinary Arts (RACA)* lrjj.cn Kendall.edu raca-lesroches.edu.jo Founded in 2004, LRJJ is a joint venture Kendall College, founded in 1934, is a leading higher The RACA campus is built over 4,022 square between two leaders in their field: Les Roches education institution of culinary arts and hospitality meters of private setting offering students International School of Hotel Management management that is committed to the professional a privileged culinary learning experience in a and Jin Jiang Hotels, the largest Asian-owned development of its students. Chicago offers pleasant serene atmosphere. The campus is hotel group in China. LRJJ offers programs to students a wealth of life-changing experiences, comprised of 9 craft-based learning centers both Chinese and international students that and students are influenced and inspired by how such as a pastry and bakery lab, theatre kitchen, prepare them for direct entry into the industry or different cultures, ethnicities, lifestyles, and a production à la carte area to serve chef’s table, bachelor degree completion in Europe, Australia perspectives converge, blend and thrive in the city. as well as a modern restaurant and a banqueting or North America. area. Unique Advantages Unique Advantages ◥◥ Chicago is home to more than 7,000 restaurants, Unique Advantages Chinese cultural immersion – a guided 700 hotels, 53 museums, and an array of event ◥◥ State-of-the-art culinary facilities introduction to China’s rich heritage and venues and convention centers ◥◥ Jordan is a small, but diverse country Mandarin lessons ◥◥ ◥◥ Flexibility - four intakes per year for all programs ◥◥ that is rich in cultural history Kendall College offers a creative, collaborative learning environment Internship placement opportunities within leading international hotels in Shanghai and China ◥◥ ◥◥ ◥◥ Learn from instructors with years of Leverage both local and international industry international experience in the hotel connections and restaurant industry * This is only open to students taking the BBA in Hospitality Management with Culinary Business Management, and they will complete a 'professional development semester' at Kendall College or RACA instead of the semester 5 internship. E RE EG D Global Bachelor Degree Undergraduate | 75 BBA in Global Hospitality Management 3.5 years over 7 semesters Level:Undergraduate Length: 3.5 years (5 academic semesters + 2 internship semesters) Intake:January Our BBA in Global Hospitality Management is the first and only hospitality degree to offer a truly global educational experience. You will travel to Les Roches campuses in China, Spain and Switzerland, where you will get first-hand experience of the service culture and cuisine in each country, develop cultural and language skills, and gain insight into the international economic and sociopolitical dynamics of the hospitality and tourism industry. This degree covers every aspect of hotel and restaurant operations management and includes a full year of international business courses. During the first three years, you will balance hands-on courses in service, culinary arts and rooms division operations with management courses and professional internships to integrate your knowledge with real-life experience. The final year focuses entirely on core business courses and transferrable management skills for international organizations. You will move through the campuses in China, Spain and Switzerland and benefit from cultural excursions, hospitality case studies and language classes relevant to each location. year 1 SEMESTER 1 SWITZERLAND Rooms Division year 2 SEMESTER CHINA SERVICE 2 SEMESTER SPAIN KITCHEN year 3 3 SEMESTER INTERNSHIP SEMESTER 4 1/2 5 SWITZERLAND management SEMESTER INTERNSHIP SEMESTER 6 7 SWITZERLAND management Graduation INTAKE GLOBAL BACHELOR DEGREE PROGRAM FLOW Global Bachelor Degree 76 BBA in Global Hospitality Management 3.5 years over 7 semesters 1 program, 3 study locations: SWITZERLAND Switzerland, China and Spain This program lets you study and travel in up to five countries alongside students from over 90 nations, with the option to learn CHINA three new languages. A collaboration of industry experts with Les Roches faculty, this tailored combination of hands-on learning, academic study and international exposure will give you the competitive advantage when applying for your dream job. SPAIN We will provide a complete service package to handle all your accommodation, visa and residence processes, leaving you to focus on getting the most out of each country. And you will travel with your classmates, so wherever you go, you will share unforgettable experiences with friends. CULTURAL WEEKS During the global degree program, you will explore China and Spain on cultural immersion weeks. You will receive a detailed program for each week during the semester that precedes it. In China, Semester 2 will begin with a week-long cultural immersion program that will develop your understanding of the Chinese hospitality industry and culture. You will tour Shanghai’s famous attractions and hotels, visit regional landmarks such as Ningbo and Suzhou, and discover local customs. After Semester 3 in Les Roches Marbella, you will take a closer look at Spanish hospitality, hotels and cuisine as you visit famous cities, landmarks, museums, markets and cathedrals. It is a perfect opportunity to practice your Spanish and enjoy your favorite aspects of Spanish culture before the summer break. 77 Undergraduate | Program Detail BBA in Global Hospitality Management You will take the following common courses throughout the 3.5 year bachelor program Les Roches Switzerland Semester 2 Semester 3 Les Roches China Les Roches Spain ◥◥ Purchasing and Control ◥◥ Cultural Week in China ◥◥ Craft-Based Learning - Kitchen ◥◥ Rooms Division Operations ◥◥ Craft-Based Learning - Service ◥◥ Craft-Based Learning - Kitchen ◥◥ Cleaning Science and Food Hygiene ◥◥ Principles of Bar and Beverage ◥◥ Culinary Concepts ◥◥ Introduction to International Hospitality ◥◥ Service Concepts ◥◥ International Accounting Business ◥◥ Rooms Division Management ◥◥ Hospitality Marketing ◥◥ Cultural Diversity ◥◥ Asian Studies ◥◥ Gastronomy of Spain ◥◥ Effective Writing or ◥◥ Human Nutrition and Food ◥◥ Organizational Behavior ◥◥ Professional English or Academic Writing ◥◥ Effective Communication ◥◥ Economics ◥◥ French, Spanish or Mandarin ◥◥ Spanish or Mandarin ◥◥ Spanish ◥◥ Mathematics and Applied IT ◥◥ Cultural Week in spain Les Roches Switzerland ◥◥ Food and Beverage Management ◥◥ Management Science ◥◥ Revenue and Pricing Management ◥◥ Corporate Events and Hospitality ◥◥ Research Methods ◥◥ Leading Multinational Teams ◥◥ Anthropology of Tourism ◥◥ Quantitative Techniques Semester 6 Internship Semester 5 Semester 7 Les Roches Switzerland ◥◥ Dissertation ◥◥ International Finance ◥◥ International Strategic Marketing ◥◥ Business in Emerging Markets ◥◥ Project and Contract Management ◥◥ Sustainable Tourism ◥◥ Politics and International Affairs Semester 4 Internship Semester 1 s m a gr pro PGD (1.5 years) and PGHD (2 years) in International Hospitality Administration Level:Postgraduate Length:Postgraduate Diploma 1.5 years (2 academic semesters + 1 internship semester) Postgraduate Higher Diploma 2 years (3 academic semesters + 1 internship semester) Intakes:February and August of each year These programs are designed for anyone who has a bachelor degree not related to the hospitality industry and wants to change career. You will be exposed to operational management and strategic issues that hospitality managers face today in order to learn how to make correct decisions. The choice of diploma or higher diploma depends on your personal motivation and what you want to achieve. While both programs include an internship, we highly recommended that you have three to six months work experience in a hospitality environment before starting the program. PGD Postgraduate Degree Program flow SEMESTER SEMESTER 2 internship year 1 SEMESTER 1 SEMESTER year 2 2 SEMESTER 3 Graduation INTAKE Graduation PGHD 1 internship If you have work experience but no bachelor degree, you will be awarded the Professional Development Diploma in place of the Postgraduate Diploma, or the Professional Development Higher Diploma in place of the Postgraduate Higher Diploma. | Postgraduate Postgraduate Diploma 79 “I was working in the digital marketing industry before deciding to change my career path to hospitality. Having realized that I have a passion for service, I decided that the hospitality industry would be right for me. Les Roches not the theoretical only provides foundations for working in the hospitality industry, but also allows me to acquire essential interpersonal and business skills through the many hotel presentations and workshops, which I believe will be very valuable for my future career. The international community at Les Roches also allows me to acquire different cultural knowledge, and most importantly, friends from all over the world.” Pear Chatlaong Thai Postgraduate Diploma in International Hospitality Administration 81 Postgraduate | Program Detail PGD (1.5 years) and PGHD (2 years) in International Hospitality Administration Postgraduate Diploma in Hospitality Administration This intensive curriculum is designed to help you gain the basic administrative skills for hospitality operations. You will also take a wide variety of courses for the general business management practices in hospitality. For example, in the Integrated Project you will combine your knowledge from all of the courses in the program to design a special event for your fellow students. After completing two semesters of study, you can choose to do an internship or to start working. If you want to further your studies and develop your management competencies, you can take the Postgraduate Higher Diploma. Postgraduate Higher Diploma in Hospitality Management To be a great manager in this dynamic industry, you will need to grasp the fundamentals of leadership. When you complete the Postgraduate Diploma in Hospitality Administration, you can take an additional semester to focus on the human elements of executive management – crucial in hospitality. The PGHD semester consists of 6 courses of the MBA program. You will examine leadership, business relationships, development of managers and organizational strategy, both in the classroom and workplace. PGHD graduates can return to Les Roches at a later date and complete just 6 more months of study and a dissertation to obtain an MBA. Semester 3 ◥◥ Hospitality Finance ◥◥ Rooms Division Management ◥◥ Services Marketing ◥◥ Hospitality Human Resources from semester 1 of the ◥◥ Rooms Division Operations ◥◥ Yield and Revenue Management MBA program ◥◥ Food and Beverage Operations ◥◥ Events Management Management ◥◥ Food Production Management Food Production and Service ◥◥ Entrepreneurship or Sustainable ◥◥ Operations Based on an English placement test, students will either study: ◥◥ Business and Academic English Or one of the following: ◥◥ French 1, German 1, Spanish 1, French 2 or Mandarin 1 Facilities Management ◥◥ Consists of 6 courses Semester 4 (after semester 2 or 3 depending on the program chosen) Semester 2 Internship Semester 1 E RE EG D MBA in hospitality management with finance or marketing (1 year) Level:Master Length: 1 year (2 academic semesters) Intakes:January and July of each year The MBA courses cover hospitality and strategic issues in the 21st century. These programs are combined in a comprehensive program of advanced study, culminating in the submission of a dissertation. With an MBA under your belt, you will be recognized as an effective individual capable of progression to senior managerial positions. Through its industry-relevant and academically-grounded curriculum, the program will challenge you to become a high-level professional, empowered to meet the challenges of ambitious and wide-ranging career aspirations. The program consists of 2 taught semesters, including a dissertation, and depending on your career path, you can choose either the finance or the marketing specialization. At the start of semester 1, you’ll have short introductory courses in: ◥◥ accounting Fundamentals ◥◥ Economics ◥◥ Research Methods ◥◥ Communication and Public Speaking year 1 SEMESTER 1 SEMESTER 1/2 2 dissertation Graduation INTAKE MBA Program flow | master Master of Business Administration 83 “After a very interesting career in the military, I felt that the hospitality industry could give me the opportunity to present my services in an international environment. I expect the MBA to give the program me opportunity to work in a big hotel chain; firstly to be trained in the different divisions of the hotel and then in an assistant manager position. I think it will totally change my future and give me the chance to reach executive level positions. I believe that Les Roches’ prestigious position in the hospitality industry and the excellent quality of education will give me all the skills needed to make my dream a reality.” Avgoustinos Souridis Greek MBA in Hospitality with Marketing 85 master | Program Detail MBA in hospitality management with finance or marketing (1 year) Finance specialization There are a number of careers you could choose to pursue with this route and an MBA will get you to an executive position even faster. One option could be a real estate investment analyst, in which case you’ll be responsible for executing real estate transactions on behalf of the firm. You will collect data to understand future supply and demand in the market, among other important responsibilities. Another option could be financial controller, where you will produce reports to help forecast a company’s financial situation. This role is crucial in improving the organization’s efficiency and often involves overseeing training programs for accounting staff. Marketing specialization An MBA will fast track your career in hospitality, and with this option you may plan to be a marketing director after graduation. If so, you can expect to work closely with the CEO and other senior executives to determine a brand positioning that reflects an organization’s values and objectives. In this specialization, you will formulate marketing plans and, with your team, work with your creative agencies to produce communications. You will evaluate the success of your campaigns and learn about cutting-edge developments in digital and social media marketing. Semester 1 Semester 2 specialization ◥◥ Management Across Cultures ◥◥ Business Economics Finance ◥◥ Leadership and Development ◥◥ Strategic Management ◥◥ Hospitality Real Estate ◥◥ Strategic Hospitality Marketing ◥◥ Revenue and Pricing Management ◥◥ Corporate Finance ◥◥ Sustainability ◥◥ Tourism Destination and ◥◥ Investment Strategies for Financial ◥◥ Trends in Tourism and Hospitality ◥◥ Data Analysis and Decision Making ◥◥ Applied Research Project Marketing ◥◥ Strategic Operational Management ◥◥ Dissertation ◥◥ Consumer Behavior ◥◥ Hospitality Financial Management ◥◥ Brand Marketing and Budgeting ◥◥ E-Marketing Event Planning Markets and Asset Management Ja st e k ta 5 1 in 20 r fi ry a u n master | 87 Master of Science Master of Science in Hospitality Leadership (1 year) Level:Master Length: 1 year (2 academic semesters) Intakes:January and July of each year Our new, one-year MSc program will develop your leadership skills to accelerate your managerial or entrepreneurial career within the hospitality industry. The program addresses the concept of leadership from a number of organizational perspectives to equip you with the correct attributes needed to become a successful leader in hospitality. The MSc will focus on developing your soft skills and personal attributes for success, addressing attitude, communication, problem solving, and creative and critical thinking to enhance your future as a leader within the hospitality industry. The program will enable you to develop different types of leadership skills – focusing on self-leadership by discovering what type of leader you are, team leadership by looking at talent development, people management and retention strategies, and finally business leadership to be able to drive your business in the right direction for success. You will concentrate on the complex relationships between employers, employees, owners, customers and other stakeholders, through increased insight in managerial and leadership functions. As you undertake in-depth applied research projects with real world problems, you will understand the management issues faced by hospitality companies. Work ethic, team work and networking will be crucial skills that you will pick-up in this one year program, equipping you will skills to confidently lead a diverse team and to become a leader of tomorrow, today. MSc Program Flow Graduation INTAKE Semester 1 year 1 SEMESTER 1 SEMESTER 2 Semester 2 ◥◥ Introduction to Hospitality Leadership ◥◥ Innovation and Creativity ◥◥ Strategic Operational Management ◥◥ Strategic Management ◥◥ Culture and Organization ◥◥ Conflict and Negotiation ◥◥ Hospitality Financial Management ◥◥ Leading Organizations ◥◥ Research Methods ◥◥ Applied Research Project in Hospitality Leadership ◥◥ Dissertation En h s m a gr Pro is gl 89 EnGLISH | English Programs and Courses Intensive English Language and Service Program Level:Undergraduate English Language Progam Length: 4 years Intakes: January/February and July/August of each year This program will help you meet the English level requirements for Les Roches. Once you have enrolled, you will start a special program of 2 semesters that combines an English language program with the first semester of the Bachelor Degree (BBA 1). We will make sure that you have relevant English language skills including: comprehension, listening, writing and speaking, so that your English will reach a TOEFL 550 (IELTS 5.5) - equivalent by the time you start semester 4. We will tie this in with an introduction to hospitality through classes and craft-based learning (BBA 1). After 4 years, you will receive your Bachelor of Business Administration (BBA) in International Hotel Management with the option to choose your specialization, as outlined in this brochure. BBA2 BBA 1A + BBA 1B SEMESTER 1 TOEFL 400 SEMESTER BBA3 2 SEMESTER BBA4 4 SEMESTER SEMESTER BBA5 5 1 TOEFL 450 INTERNSHIP TOEFL 550 SEMESTER BBA6 3 SEMESTER BBA7 7 SEMESTER 8 INTERNSHIP SEMESTER 6 Intensive English Language Program (IELP) Level:English Language Program Length: 1 semester Intakes:January/February and July/August of each year This is a one-semester Intensive English Language Program. You will complete it with the English skills you need to enter one of our undergraduate or postgraduate programs including comprehension, listening and speaking. It will also introduce you to hospitality and prepare you for further studies at Les Roches. You will need the TOEFL with a minimum score of 400 (paper-based test) or equivalent to begin this program. Intensive English Language Program Courses ◥◥ Writing Skills ◥◥ English Skills ◥◥ Tourism and Culture ◥◥ Use of English ◥◥ Reading Skills ◥◥ Listening Skills 90 Admissions Requirements Bachelor of Business Administration in International Postgraduate Programs Hotel Management and Bachelor of Business ◥◥ Normally 21 years old and above. Administration in Global Hospitality Management ◥◥ Must hold an accredited a bachelor degree, ideally with 2 years of work ◥◥ Minimum age of 17.5 years old or above at the entry date. ◥◥ Must hold an accredited secondary education diploma experience. ◥◥ (please refer to the table of qualifications). Proficient in English for higher education studies1: minimum score 500 (TOEFL) or equivalent. ◥◥ Must have successfully completed a minimum of 12 years of education. ◥◥ Proficient in English for higher education studies1 : minimum score 500 criteria but can provide evidence of having worked minimum 3 years (TOEFL) or equivalent English qualification. at management level, may be accepted to enter the Professional ◥◥ A candidate who does not meet one of the above academic entry Development Diploma program. Bachelor of Business Administration, direct entry into semester 4, 6 or 7 ◥◥ Master of Business Administration Must hold one of the following academic qualifications: ▪▪ Les Roches Diploma in Hotel Management or ◥◥ Normally 24 years old and above. ◥◥ Must hold an accredited 3-year degree (preferably in Hospitality, Hotel Management Diploma Tourism, Event Management or a BBA), ideally with a minimum of 2 ▪▪ BTEC Higher National Diploma. years of work experience. ▪▪ Diploma or Associate Degree of a hotel school or other recognized ◥◥ diploma with minimum of 2.5 years program. ▪▪ Proficient in English for higher education studies1: minimum score 550 (TOEFL) or equivalent. Candidates from other hotel schools will be considered for entry onto the programs. Appropriate entry level will be determined Master of Science according to their qualifications. In order to make a formal academic ◥◥ Normally 21 years old and above. evaluation, candidates are required to submit an official program ◥◥ Must hold an accredited bachelor degree (preferably in Hospitality, outline and transcripts of previous studies (if not in English, an official notarized translation in English will be required). ◥◥ Copies of working certificates in the hotel industry if applicable. ◥◥ Proficient in English for higher education studies : minimum score 550 Tourism, Event Management or a BBA). ◥◥ Proficient in English for higher education studies1: minimum score 550 (TOEFL) or equivalent. 1 (TOEFL) or equivalent English qualification. 1 Unless the candidate is a native English speaker or has spent at least the last 3 years of their studies in an English speaking school. 91 Intensive English Language Program ◥◥ The Intensive English language program is only offered in conjunction with one of the hospitality related programs for candidates who do not have the minimum required English language entry level for the Hospitality programs. ◥◥ Entry requirements are the same as for the hospitality programs except for the English language certificate. Please refer to the English language equivalency table below. English language equivalency table Please find here below, the minimum required English language entry level for each program: Program TOEFL* IELTS** Cambridge FCE/CAE*** Bachelor degree 500/173/61 Average 5.0 and min 5.0 in each subcomponent FCE: grade C Direct entry into BBA S4/S6/S7 550/213/80 Average 5.5 and min 5.5 in each subcomponent FCE: grade A CAE: grade C Postgraduate programs 500/173/61 Average 5.0 and min 5.0 in each subcomponent FCE: grade C Master programs 550/213/80 Average 5.5 and min 5.5 in each subcomponent FCE: grade A CAE: grade C Intensive English Language program 400/97/32 Average 4.0 and min 4.0 in each subcomponent FCE: PET Secondary education qualifications (list not exhaustive) permitting entry onto the bachelor program: ◥◥ High School Diploma ◥◥ Maturité/Maturità ◥◥ Swedish Slutbetyg ◥◥ US High School Diploma + IB subjects ◥◥ Bachillerato ◥◥ UK – min. 240 tariff points, including min. 2 ◥◥ US High School Diploma + SAT 1 and/ or ◥◥ Dutch VWO (Wet op het Wetenschappelijk AP exams Onderwijs) ◥◥ Greek Apolytirion Belgian Certificat D’Enseignement ◥◥ Australian Certificate ◥◥ IB Diploma (min 24 points) ◥◥ Baccalauréat Secondaire Supérieur/ Getuigschrift van ◥◥ Abitur Hoger Secundair Onderwijs ◥◥ full A-Levels (GCE’s) studied and passed of Education ◥◥ New Zealand National Certificate * TOEFL – first grade being the paper based/second the computer based/third the internet based. The Les Roches TOEFL testing code number is 9827. Please mention this code number when you register for a test. ** IELTS – has 4 subcomponents (writing, reading, speaking, listening) . ** Cambridge - First Certificate Exam (FCE) – Cambridge Advanced Exam (CAE) – please also provide statement of results. Please note: the programs, courses and admissions requirements mentioned in this document are guidelines and are subject to change at any time. 92 why choose Les Roches? 01 02 Accreditation Industry Connections Les Roches is accredited at university Every year, more than 100 international level by the New England Association of hotel chains and independent companies Schools and Colleges (NEASC), one of come on campus to interview and only six regional associations recognized recruit our students for internships and by the Department of Education of the graduate positions. Key faculty members United States of America. and our industry advisory board keep us up to speed on the latest trends. 03 04 05 Balanced Curriculum Alumni Network Global Fluency Les Roches offers hospitality-focused Graduating students become life-long Les Roches’ global network of campuses programs combine experiential members of the Les Roches Alumni gives you the chance to experience hospitality internship experiences Association. gives learning in different countries and cultures with management theory. This approach access to an official website, exclusive through a semester abroad or with our global allows students to apply their theoretical job opportunities and a strong social bachelor degree program. In addition, our knowledge to the professional hospitality network with the members working in campus has students from over 90 different settings. 129 countries around the world. nationalities, enabling you to become culturally learning that and This membership fluent and adaptable to any situation. Get ready. The whole world is waiting. If you’ve decided Les Roches is for you, you’ll find an application form at the end of this brochure. Fill it in and send it by registered mail to the address on the application form. Make sure you enclose all of the original documents listed. Alternatively, you could apply online at apply.lesroches.edu 94 Applying to Les Roches Required documentation to be attached for a duly completed application 1.Application form – completed, signed and dated with an application fee of CHF. 100.2.Study plan: a 250-1,000-word essay explaining why you’d like to study with us. Apply Online Submit your application and upload all of the pertinent documents online at apply.lesroches.edu deadlines 3.Post-study plan: a 250–1,000-word essay describing what you’d like to do when you graduate. We operate a rolling admissions policy which means your application is evaluated as soon as your This essay should include a statement that you plan to leave Switzerland once you’ve graduated. form is received. We usually reach a decision within three weeks and students can be admitted at 4.A copy of academic credentials: ◥◥ Undergraduate: Secondary Education Diploma, last three years transcripts with courses completed and grades received. If documents not in English or French an official notarized ◥◥ ◥◥ It can take 4-12 weeks to obtain a visa. If you need a visa to study in Switzerland, the application Undergraduate: if you have studied outside of the EU, include a letter of recommendation deadlines are: from a teacher or guidance counselor and complete information on the school or college with July/August apply by May 15th an explanation of the grading system in English or French. October apply by August 31st Postgraduate & master: Diploma/Degree, last three years transcripts with courses January/February apply by November 15th English translation will be required. fees Postgraduate and master: if you have studied outside of the EU, include a letter of Our fees are amended every year and include tuition, standard accommodation and full board. You’ll recommendation from a teacher or guidance counselor and complete information on the find details in the Tuition and Other Fees document at the back of this brochure. university with an explanation of the grading system in English or French. ◥◥ visas English translation will be required. completed and grades received. If documents not in English or French an official notarized ◥◥ any time of the year. If you haven’t completed your studies yet, send a copy of your results for the last three years Payment plans 5.Medical certificate and Physician’s report (see your application form). This must be completed An agreement can be arranged to help you and your family manage fees payment by installments. by a licensed physician with an official stamp. Please include an official report for any medical The most common plan covers two or three installments spaced over one semester. Payment plans conditions that require special attention, such as learning disabilities, dietary restrictions etc. are only available for standard accommodation applications. 6.Sponsorship letter. This is a signed, dated letter from the person who will finance your studies. It guarantees their responsibility to cover the tuition fees and all other expenses. 7.Bank guarantee. For applicants coming from outside the European Union, please submit a letter or statement from your sponsor’s bank verifying sufficient funds to cover the fees and expenses. 8.If you will not be 18 years old at the start of your program, you must provide a completed and signed minors form. 9. Letter of reference (for Postgraduate and Master students only). This is a signed, dated letter of recommendation from someone who knows you professionally or academically. Scholarships We have a limited number of scholarships for new students. These places are competitive and we examine eligibility on a case-by-case basis. Mr. Mrs. Male FemaleDate of Birth (DD/MM/YY) Miss Ms. Family Name Photo First Name Occupation Nationality Mailing Address City Postal Code State Country Please send this form to: Home Phone Mobile Phone The Admissions Department Fax Email Les Roches International School MOTHER TONGUE AND ENGLISH LEVEL If English is not your mother tongue or if you have not spent at least 3 years in an English speaking school, please indicate the score of one of the following: TOEFL Score: Cambridge First Certificate Score: Cambridge Advanced Score: IELTS Score: Other: Your Mother Tongue: Phone: +41 (0)21 989 26 44 Do you have professional working experience in a hospitality related field? Yes, please give details No Most Recent Company / Hotel Miss Ms. Family Name First Name Profession Nationality Mailing Address City Postal Code State Country Home Phone Mobile Phone Fax Email If you reside in Switzerland, please specify if you have a: Are you the financial sponsor? Mr. Mrs. Fax: +41 (0)21 989 26 45 [email protected] Position Held Dates Mrs. Rue du Lac 118 - 4th floor CH-1815 Clarens - Switzerland PROFESSIONAL EXPERIENCE Mr. of Hotel Management Swiss B Permit Swiss C Permit Yes No, then please ask the financial sponsor to fill in the details below Miss Ms. Family Name First Name Profession Nationality Mailing Address City Postal Code State Country Home Phone Mobile Phone Fax Email APPL ICAT ION FOR M ABOUT THE STUDENT APPL ICAT ION FOR M EDUCATION Name of High School / College / University City Country Highest Qualification Completion Date Private What type of school was this (select all that apply)? Public / State International ACADEMIC PROGRAM Please tick the program you wish to enroll on (one choice only). Hotel Management Diploma (3 yrs) BBA in International Hotel Management (3.5 yrs) with: Entrepreneurship Finance Marketing Culinary Business Management Innovation & Sustainability Event Management Postgraduate Diploma in International Hospitality Administration (1.5 yrs) Postgraduate Higher Diploma in International Hospitality Management (2 yrs) MBA in Hospitality (1 yr) with: MSc in Hospitality Leadership Finance Marketing Intensive English Language Program (IELP) Spa & Health Management Combined BBA I and Intensive English Language Program (EEP) Please indicate the year you wish to start:January/February 20 July/August 20 Transfer Option: During my studies (only for BBA program) I would be interested in transferring to: Les Roches, Spain Les Roches, China RACA, Jordan Kendall College, USA Global Bachelor Degree students, please apply online at www.lesroches.edu/global-degree ROOM AND BOARD - ADDITIONAL OPTIONS I would like the following arrangement: A double room (2 beds), if available A single room, if available* A parking permit* Off Campus** Full Board Half Board (only if off campus) Advertising / Article* Education Fair* Internet – Website * Please refer to the Tuition Fees for the additional fee to be paid by semester. ** Available ONLY to final year BBA, PGD and MBA students. Please refer to ‘tuition & other fees’ for full details. HOW DID YOU FIRST HEAR ABOUT US ? Les Roches Educational Counselor* Your School Counselor* Industry Professional* Student / Alumnus* *Please give the name & country: Other, please specify: LAPTOP OPTION STATEMENT I will bring my own laptop which meets the institution’s requirements I hereby declare that all information given on this form is exact and complete. I acknowledge having I would like to purchase a laptop through Les Roches read and understood this document and all other pertaining documents and will abide by them. application fee I understand that the fees are modified once a year and I accept their revision. I hereby declare Please debit my credit card of CHF. 100.Visa Eurocard/Mastercard American Express Card Number: to abide by the Swiss law in case of a dispute related to the interpretation or to the execution of my legal obligation towards Les Roches and accept the exclusive competence of the Valais court. Name: Expiry Date: Security Code (on the back of the credit card) Date & Signature of the Financial Sponsor (even if the Legal Guardian)*: * Please ensure that both the ‘Financial Sponsor’ and ‘Parent/Legal Guardian’ boxes are signed Date and Signature of the Student: Date & Signature of the Parent/Legal Guardian*: TO BE FILLED IN BY THE APPLICANT M ED ICAL HIS T ORY Please send this form to: Name The Admissions Department Male FemaleDate of Birth (DD/MM/YY) Les Roches International School Name of the Parent/Guardian of Hotel Management Mailing Address Rue du Lac 118 - 4th floor City Postal Code CH-1815 Clarens - Switzerland State Country Phone: +41 (0)21 989 26 44 Home Phone Mobile Phone Fax: Fax Email [email protected] +41 (0)21 989 26 45 PERSONAL HISTORY Did you ever have or do you suffer from: YesNo (if yes, when) YesNo (if yes, when) YesNo (if yes, when) Chicken Pox Diabetes Mumps Tuberculosis Measles Hepatitis A/B/C Any neurological condition: Any mental condition (psychological/psychiatrical): Any learning difficulties: Accident/disorder with physical long term consequences: Allergies to medicine or any other products: For the following points, please specify if you: Have had any other disease or have had an operation recently: Take any medication on a regular bases: Are on a special diet: (eg. Epilepsy, head injuries, etc.) (eg. depression, bipolar disorder, eating disorders, etc.) (e.g. dyslexia, dyscalculia, ADHD, ADD, etc.) Rubella YesNo (if yes, when) us make reasonable adjustments, it is imperative to clearly indicate your medical condition and/or special needs (ie. dyslexia). Please note that consideration of how we can meet any special needs is separate to the assessment of your academic suitability. How would you describe your general health condition? Excellent Very Good Good Poor In keeping with the institute’s policies regarding preventive health measures, the Campus Management may request a student to undergo a medical checkup or mental health assessment at any time during her/his studies at Les Roches. I hereby certify that the above information is correct and that I agree to undergo a medical checkup or mental health assessment if required. Deliberate false statements may result in expulsion. Les Roches will not be held responsible in case of incorrect medical information stipulated on the medical certificate and physician’s report. We reserve the right to withdraw a student from Les Roches if we deem our internal health care support services are unable to meet the need of the student concerned or if the student does not follow external medical advice and/or guidelines. Date & Signature of the Student:Date and Signature of the Parent/Legal Guardian: Registered office: GESTHOTEL Sàrl – CH-3975 Bluche, Randogne With regards to any of the above special needs or medical condition you may have, Les Roches aims to create an environment which enables all students to participate fully in the campus life. To help PHYS ICIAN REP ORT TO BE COMPLETED ONLY BY A PHYSICIAN Name of the Patient Sex: Male Female Blood Pressure MM/HG Height (cm) Date of Birth (DD/MM/YY) Weight (kg) Pulse Rate PERSONAL HISTORY Please indicate if the patient has experienced any problems with the following and attach a comprehensive report in French or English if necessary: YesNo (if yes, when) 1. Skin 2. Head, Neck & Thyroid 3. Eyes & Ears 4. Mouth & Throat 5. Chest, Breasts & Lungs 6. Heart & Blood Vessels 7. Digestive System 8. Nervous System 9. Skeletal, Muscular System 10. Urinary, Reproductive System 11. Mental Health Disorders 12. Learning Difficulties 13. Others (specify) REQUIRED LABORATORY TESTS / INFORMATION Tuberculin Skin Test (TST). Please indicate date and results in mm or Blood test: Has the applicant been immunized against any of the following. Please specify the dates and number of doses: YesNo (if yes, when) Diphtheria Whooping Cough Tetanus Poliomyelitis Hepatitis A Hepatitis B GENERAL IMPRESSION The undersigned doctor certifies that the general state of health, physical and mental condition of the applicant are excellent, that he/she is not a carrier of any infectious disease and has no physical disability. The applicant can therefore comply, without risk, with the strict requirements of professional training in the hospitality industry and living conditions on an international campus in a foreign country. The undersigned doctor also certifies that the candidate is not obliged to follow a special diet. Date & Doctor’s Signature and Stamp: LES ROCHES SWITZERLAND Campus Address face book. com/le sroche s Les Roches International School of Hotel Management twitte r. com/le sroche sne ws youtube . com/le sroche scast we bzine . le sroche s. e du instagram. com/le sroche sswitze rl a n d flickr. com/photos/le sroche s CH-3975 Bluche Crans-Montana Switzerland P:+41 (0)27 485 96 00 F: +41 (0)27 485 96 15 LES ROCHES International School of Hotel Management Admissions Address Rue du Lac 118 - 4th Floor add us directly to your smartphone address book! 1815 Clarens Switzerland P. +41 21 989 26 44 F. +41 (0)21 989 26 45 [email protected] lesroches.edu RA41/R00/02.14/15K - design: diabolo.com