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Winning the War for Talent with Holistic Talent Management Tim Kelleher KBACE Technologies 1 © 2007 KBACE Technologies, Inc. Agenda • Introduction • The War for Talent • Point Solution Viability • Strategies for Winning the War for Talent • How do I get budget approval? (ROI) 2 © 2007 KBACE Technologies, Inc. The Perfect Storm for Holistic Talent Management Impending Talent Shortage Point Solution Viability Comprehensive eBusiness Suite Offering 3 © 2007 KBACE Technologies, Inc. Leadership How to Fill the Talent Gap By DOUGLAS A. READY and JAY A. CONGER September 15, 2007; Page R1 It's no secret that global companies are finding it harder to fill critical jobs these days. They're struggling to land top recruits in emerging markets, for instance, and haven't prepared people in their own ranks to step seamlessly into management slots. Companies are racing to find solutions, but most of them are making a crucial error: They're treating these problems as separate issues. At most multinationals, a host of problems in recruiting and developing talent are converging to create a perfect storm -- a crisis that could derail the company's growth strategies. To meet the challenge, companies must rethink how they hire, train and reward their employees, placing those tasks at the heart of their business plans. In doing so, they have an opportunity to address all these separate problems with a unified plan, rather than waste time and resources attacking each of the issues individually. 4 © 2007 KBACE Technologies, Inc. The Impending Talent Shortage 5 © 2007 KBACE Technologies, Inc. Everyone is concerned about talent. 6 © 2007 KBACE Technologies, Inc. Baby Boomers retiring… 7 © 2007 KBACE Technologies, Inc. Higher Education Flat Lining 8 © 2007 KBACE Technologies, Inc. Equal Shortage of Skilled Workers 9 © 2007 KBACE Technologies, Inc. Point Solution Viability 10 © 2007 KBACE Technologies, Inc. Point Solution Viability 11 Recruitmax (now Vurv) buys CCH KnowledgePoint Workstream buys PeopleView Authoria buys Advanced Information Management Resumix acquired by Yahoo and now no longer supported. iSearch out of business Restrac became Web Hire. Web Hire was acquired by Kenexa Personic went out of business and became Xperius Xperius was later acquired by UniCru UniCru was then aquired by Kronos Hire.com was acquired by Authoria BrassRing was acquired by Kenexa © 2007 KBACE Technologies, Inc. …….and it continues On July 1st, 2008 Taleo acquires Vurv As the economy continues to struggle who will be the next point solution to be bought or just close its doors forever? 12 © 2007 KBACE Technologies, Inc. Comprehensive eBusiness Suite Offering 13 © 2007 KBACE Technologies, Inc. Gartner: What To Expect From Your System 14 © 2007 KBACE Technologies, Inc. Compensation Solutions Learning Management Succession Planning Career Planning Performance Management iRecruitment HR Intelligence/DBI Collaboration Suite Portal, HR Intelligence, Web-based Self-Service Applications User Productivity Kit Business Process Modeler Oracle EBS Talent Management Suite A Comprehensive Talent Management System Competency/Profile Management Integration – Single Sign On, Workflow, Warehouse Core HRMS 15 © 2007 KBACE Technologies, Inc. Strategies for Winning the War for Talent 16 © 2007 KBACE Technologies, Inc. In the War of Talent….. Retention is your best Weapon 17 © 2007 KBACE Technologies, Inc. Strategies for Winning Give employees the tools they need to tell you what they know. - 18 Track Skills/ Competencies Track Education and Qualifications Tool to create a “Working Resume” Search Agents to proactively notify of new Openings © 2007 KBACE Technologies, Inc. Strategies for Winning Give Managers the tools they need to tell employees what is necessary. - 19 Performance Appraisals Skills/Gap Analysis Learning Paths Compensation Workbench © 2007 KBACE Technologies, Inc. Tracking Skills 20 © 2007 KBACE Technologies, Inc. Tracking Skills 21 © 2007 KBACE Technologies, Inc. Tracking Education & Qualifications 22 © 2007 KBACE Technologies, Inc. Create a working resume 23 © 2007 KBACE Technologies, Inc. Search Agents = Proactive Notification 24 © 2007 KBACE Technologies, Inc. Strategies for Winning Give Recruiters the tools they need to find who is the best fit. - 25 Suitability Matching Candidate Pool that includes BOTH Internal and External sources. Assessments Blended search of Structured and Keyword Search Agents to proactively notify of new Candidates © 2007 KBACE Technologies, Inc. Suitability Matching 26 © 2007 KBACE Technologies, Inc. Suitability Matching 27 © 2007 KBACE Technologies, Inc. Suitability Matching 28 © 2007 KBACE Technologies, Inc. Find Candidates 29 © 2007 KBACE Technologies, Inc. Internal & External Candidates 30 © 2007 KBACE Technologies, Inc. How do I get budget approved for…..? Recruiting Performance Reviews Employee Training Reporting 31 © 2007 KBACE Technologies, Inc. Recruiting - iRecruitment Before 32 After © 2007 KBACE Technologies, Inc. Why Recruiting? • Time to fill – reduced by 50 – 63% • Agency fees – reduced by 45% • Offer Letter time – 1 hour manually – 11 minutes electronically • Offer Letter cost - $50 per offer to $3.00 per offer • Improve time required to process a job requisition by up to 25% • Improve time required to apply for a job by up to 50% Sources: Aberdeen 33 © 2007 KBACE Technologies, Inc. Performance Reviews Before 34 After © 2007 KBACE Technologies, Inc. Why Performance? Companies who use an automated solution… • Improve Employee satisfaction up to 22% • Increase Performance up to 21% • Improve Retention up to 21% • 50% Less likely to report a drop in revenue in the last 12 months • 44% Less likely to experience a decline in Profit. • 3 X’s as likely to be “Very Satisfied” with their Performance Management solution Source: Aberdeen 35 © 2007 KBACE Technologies, Inc. Employee Training – Learning Management Before 36 After © 2007 KBACE Technologies, Inc. Why Learning? • 45% of companies rank talent development as a Top Two business priority • 30% of companies identify an “employee learning and development system” as a Top Two technology investment • Talent management and acquisition rated first in senior leadership’s list of the most important short-term issues. •CIO’s rank attracting, developing, and retaining talent as their No. 1 concern. Sources: Aberdeen 2007/2007, Information Week -2007 37 © 2007 KBACE Technologies, Inc. Reporting Before 38 After © 2007 KBACE Technologies, Inc. Why Reporting? • Information available real or near real time online, anytime. • Subscription services to “push” reports to users e-mail at the time, frequency and format of their choice. • Dashboard with summary information allows for drilling to transactional level data. • Report across Workforce, Recruiting, Learning, Performance, Benefits and Payroll seamlessly. 39 © 2007 KBACE Technologies, Inc. Summary Business conditions and labor markets require a focus on talent management via a comprehensive and well-executed HCM strategy HCM technology plays a key role to deliver an integrated talent management strategy • Single, enterprise-wide system with a competency foundation • Integrated programs and business processes • Business intelligence Development and execution of Talent Management is accomplished in multiple phases, and every firm is at a different point 40 © 2007 KBACE Technologies, Inc. Thank You! 41 © 2007 KBACE Technologies, Inc.