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Biology Architecture Business process reengineering Ethnography Cognitive science Anthropometry Software development Namahn bvba/sprl Grensstraat 21 rue de la Limite BE-1210 Brussels Belgium Business modeling design cal systems ti ri -c ty fe a S ot sn i e em n.” h c s io “A a vis Cohen rd n Leo ctio nd esi gn €10 2010 Edition a e g.” v r in e s ch b o at n w ra a c st er u ju i B o g “Y by Yo t lo Management Clarify current issues and opportu- Study people and their activities in a natural setting • nities; reach a common ground • portfolio • • user panel • cultural critique probe • brainstorm • summative session • use case in order to increase efficiency of finding and executing • • experiment and lateral thinking • formative • digital • asset • mind • semantic • pattern • style guide • • annotated migration path design rationale • • mood board prototype map net • debriefing library drawing • movie • dynamic • plan usability test • animation • walkthrough • training • roll-out • • • • • strategy future experience in order to evaluate, test and refine quality experience formal way or service can be brought to life tive interactions navigation model • • persona Conceive the initial outline of a design, leaving room for • diagram • • coaching • service safety case • wireframe • card sorting ecology map • governance • service blueprint • • scenario service assets of use task analysis • participant • agile user story • tinkering that users would ideally construct in their minds • post-it usability test observation • • storyboard brief • cognitive people interact over time with each other and with technology • role play • design • goal- • design • • • directed task analysis analysis tion, and then have those ideas compete which constraints are imposed done, particularly in the mind of the user isational context, using checklists and assessment frameworks • Register how the product or service should perform and Reach a deep and formal understanding of how work gets Evaluate the product or service, including the organ- Generate a multitude of ideas, out of the blue or by combina- Create true-to-life descriptions and visualisation of how Visualize the understanding of the product or service Put information in groups and put tasks in structures Build low-fidelity or high-fidelity simulations of the Document the intended design in an appropriately Provide a management-level overview of how the product Create a look that is visually appealing and supports intui- Support engineering and development in creating a high- • glossary • requirements specification , on’t .” d r o ry “Do s no t ei a r e h d t Yo • collaborative classification • formal specification • expert “On s’en et p gage uis o n vo Nap oléo it.” n Bo n apar review itecture Information arch Se ign des e c r vi brief te • link • strategy • content analysis analysis • maturity • benchmarking • • interaction hierarchical task analysis architecture Pr o d uc t desi gn • mock-up namahn.com/poster model Concept: Gorik Lindemans | Development: Sander Vermeulen | Content: Tom Stevens Performing arts Cinematography Library science Visual arts Statistics Sociology Economics Inte ra a