KONTENA NASIONAL BERHAD (KNB) LEADING MALAYSIAN
Transcription
KONTENA NASIONAL BERHAD (KNB) LEADING MALAYSIAN
KONTENA NASIONAL BERHAD (KNB) LEADING MALAYSIAN HALAL LOGISTICS INDUSTRY 1 Introduction Kontena Nasional Berhad (KNB) is Malaysia’s premier and largest logistics company with 40 years of experience in logistics operations with extensive network of agents and international presence in Asia, Europe, America and Australia. Our Service Our People Our Pride Comprehensive logistics solutions Supported by experienced KNB is Malaysia’s first JAKIM customised to customers requirements: workforce of over 1,300 and an Halal-certified logistics provider Haulage extensive fleet of prime-movers, offering a full range of Halal logistics International freight forwarding trailers, vast storage facility and services including Halal Warehousing state-of-the-art IT infrastructure, transportation, Halal warehousing and Distribution KNB has the capability to deliver Samak services for containers Supply chain solutions your shipment with marked Cold chain solutions strength and competency. 2 2 Our Services Conventional Trucking Project Cargo Haulage Logistics Infrastructure 2011 Logistics Solutioning 1971 Premier container haulage in the country Halal Logistics Contract Logistics Cold Chain Logistics KNB has been certified Halal Logistics Provider since 2009 3 3 Our Halal Logistics In KNB, Halal logistics involves processes of managing the material and information flow throughout the supply chain in accordance to the prescribed Shari’ah law and accepted halal standards 4 KNB Halal Logistics Framework KONTENA NASIONAL LOGISTICS SERVICES Order Management F A R M Farming Transportation Road Haul, sea freight, air freight Processing Customs clearance Manufacturing Wholesale Warehousing Retail Services F O R K TRACEABILITY THROUGH SOP and TECHNOLOGY 5 KNB Halal Logistics Framework KONTENA NASIONAL LOGISTICS SERVICES “ Order Management Dealing with Halal sales and supply chain passages is divine business principles ” Order Management F A R M Farming Transportation Road Haul, sea freight, air freight Processing Customs clearance Manufacturing Wholesale Warehousing Retail Services F O R K TRACEABILITY THROUGH SOP and TECHNOLOGY Our Warehouse Management Systems (WMS) are designed to capture Halal Requirements of our clients. Transportation Road Haul, sea freight, air freight This includes manufacturers and vendor’s name, valid Halal certificates of JAKIM and other international Halal bodies recognized by JAKIM to list of product specifications. We have pooled trained Halal Food operation and support service teams at various operation sites Customs clearance For our transportation, we ensure at the point of order that the chosen mode of transport that carries Halal food and products are cleaned before use according to existing hygiene, sanitation, and Samak and ritual cleansing Warehousing All Haram products are strictly prohibited within the compound of our Halal certified warehouses at all time 6 Our Distribution Centre at 2010 Kota Kinabalu A. NORTHERN D. EASTERN E. EAST MALAYSIA Kuching Penang Ipoh Kuantan B. CENTRAL Pandamaran Port Klang 10 distribution centre nationwide Petaling Jaya C. SOUTHERN Tampoi 7 Our Distribution Centre Network Expansion A. NORTHERN Kota Kinabalu Labuan Labuan D. EASTERN Bukit Kayu Hitam Bintulu Bintulu E. EAST MALAYSIA Prai & Bukit Minyak Kuching Prai Kemaman Ipoh Kuantan 16 distribution centre B. CENTRAL Over 1.2 million square feet for clients’ usage. Pandamaran & PortKlang KNDC is managed by skilled workers fully trained Petaling Jaya to operate an efficient warehouse. C. SOUTHERN Bar code facility, floor storage, covered and open Melaka yard, bonded and non-bonded area Tanjung Pelepas Tampoi Our Distribution Centre Network Expansion A. NORTHERN Kota Kinabalu Labuan Labuan D. EASTERN Bukit Kayu Hitam Labuan Bintulu E. EAST MALAYSIA Bukit Minyak Kuching Prai Kemaman Ipoh Kuantan B. CENTRAL Pandamaran & PortKlang 5 Halal Certified Distribution Centre Petaling Jaya C. SOUTHERN Melaka Tanjung Pelepas Tampoi Halal certified warehouse KNB Halal Logistics Framework KONTENA NASIONAL LOGISTICS SERVICES “ Order Management Protection between the supply chain is beyond consumer’ expectation ” F A R M Farming Transportation Road Haul, sea freight, air freight Processing Customs clearance Manufacturing Warehousing Wholesale Retail Services F O R K TRACEABILITY THROUGH SOP and TECHNOLOGY Real time information management provides better insight of customers products’ Track and Trace whereabout Our WMS gives access to customers on inventory tracking and shipment delivery acknowledgement Structured audit Apart from WMS, our in-house container haulage and logistics system empower the monitoring of delivery of customers’ good from local’s port-to-door, and GPS monitoring nationwide KNB is in compliance with the audit process by HDC that includes periodic surveillance audit, complaint should there be any report of Halal Certification abuse and cooperate in follow-up visit to ensure corrective action has been taken. 10 How did We Do it? Suppliers Manufacturers/producers Distributors/traders Import and Export Inbound Activities In-house custom offices which allow customs clearance for import, export and transhipment The shipment of Halal food and products shall not be mixed and contaminated. Physical segregation and separation of goods throughout warehouse processes Only Halal products are accepted for storage, pick ‘n pack service, stores consolidation and distribution Halal goods are segregated on handling i.e. Receiving, Put away, Storage, Cross- equipments such as forklift, trolley and pallet Docking, Value-Added Logistics, Order or in a container / common transportation Picking and Shipping. vehicle. Halal Guided Safety Clear hygiene and goods safety procedures Consistent with Good Manufacturing through tighter process supervision, monitoring Practice (GMP) and Hazard Analysis and and control via Halalan-Toyyiban Assurance Critical Control Points (HACCP) which Pipeline (HTAP) ensures products safety and cleanliness Outbound Activities Security Traceability of products through Halal Track and Trace Stringent compliance to HDC audit standards 11 How did We Do it – Support Functions Import and Export Suppliers Manufacturers/producers Distributors/traders Catering for inbound and outbound calls for Monitoring Log by Ticket Issued enquiries, complaints , issue escalation and o Tracking by Trend telemarketing o Tracking by Branch Analysis and reporting capabilities include: o Ageing Report-Enquiry o Ageing Report-Complaint Remote Capabilities Monitor onboard equipment as well as conditions of its payload Monitor varying quantities, like temperature within containers and petrol in the truck’s tanks Control devices like drop bolts on doors, immobilize the vehicle and turn on sirens Fleet Operation KNB Command Centre Communication – phone calls, SMS 12 List of Clients Ground transportation and distribution Building partnership with our clients Warehousing and other value added services 13 Our Continuous Support to Halal Industry We will continue to provide consultation of Halal application to relevant authority for consumer food and products manufacturers. Our effort includes providing Halal-based operational guidance and knowledge sharing for local small and medium enterprise. Accessibility In addition KNB also provide cross border and multi modal international freight forwarding. Reliability Comprehensive 14 THANK YOU 15