Bank Maskan
Transcription
Bank Maskan
IN THE NAME OF GOD was established in June 1979 following the merger of several banks, loan associations and investment companies as a specialized state – owned bank. Bank Maskan’s main area of activity is supporting the housing and construction activities of the governmental and private sector in Iran. Balance Sheet Highlights US$1 million Assets Liabilities Customer Deposits Facilities Granted to Customers Shareholders’ Equity 20102 42,795 40,919 17,606 36,666 1,876 2009 24,732 23,473 15,377 20,566 1,259 2008 19,716 18,522 11,414 16,143 1,194 2010 3,280 179 1,613 1,416 155 2009 2,218 127 982 834 111 2008 1,996 233 1,185 911 181 2010 70.3% 9.6% 48.0 % 2.1% 47.9% 6.5% 2009 73.2% 11.3% 43.5% 2.2% 74.7% 9.0% 2008 64.3% 15.2% 22.9% 3.8% 70.7% 10.8% Income Statement Highlights US$ million Revenues from Joint Investments Revenues from Own Investments Total Revenues Total Expenses Net Profit Key Ratios % Operating Expenses / Operating Revenues Net Profit / Total Revenues Return on Equity Return on Assets Deposits / Loans Capital Adequacy 1. Rial (IRR) amounts above and elsewhere in this report have been converted to USD for convenience only at the rate of IRR 10,290 (for Balance Sheet) and IRR 10,364 (for Income Statement and Cash Flow Statement) for 1 US$ for the financial year 2010. 2. The financial year of the Bank follows the Iranian calendar year, starting on March 21 of each year and ending on March 20 of the following year. In this report, the year 2010 corresponds to the period of March 21, 2010 to March 20, 2011. Table of Contents Managing Director’s Statement Board of Directors 2010 Highlights Principles of Islamic Banking 1 3 5 7 Iran Housing and Construction Sector of Iran’s Economy Iran Banking Industry at a Glance 9 12 Bank Maskan Bank Maskan History Mission, Vision, and Objectives Code of Ethics 2010 – 2015 Comprehensive Development Plan Operational Performance Mehr Housing Scheme Financial Performance Risk Management Combating Money Laundering International Banking Activities Information Technology & E – Banking Services Organization Chart Human Resources and Training Research & Development Center Major Subsidiaries 14 15 16 17 18 21 23 26 27 28 32 33 34 36 37 Financial Statement Excerpt from the Auditor’s Report Consolidated Balance Sheet Consolidated Income Statement Consolidated Statement of Earnings Consolidated Cash Flow Statement Balance Sheet Income Statement Statement of Earnings Cash Flow Statement 41 42 43 44 45 46 47 48 49 Foreign Exchange Branches 50 1 Annual Report 2010-11 Managing Director’s Statement On behalf of the Board of Directors, I am honored to present the annual report of Bank Maskan of Iran, for the year ended March 20, 2011, another successful year in which we met our financial and strategic objectives and made solid progress in improving performance across the entire organization. The year 2010 was another determining and challenging year for Iran’s economy and its banking system as the instability and stagnation in global markets coupled with increasing global unemployment, devaluation of major currencies, and mostly negative fluctuations of substantial economic indices exerted their influence on the internal economies of all countries. Many renowned international financial institutions continued existence only through huge state bailouts, and a lot of others struggled for survival because of persistent shadow of 2008 global credit crisis. However, Bank Maskan made an even more positive contribution to the country’s development especially in housing and construction sector. Operational performance of the Bank continued its sound growth path. Total number of contracts and facilities granted for Mehr Housing Scheme rose astonishingly by 300% and 700% respectively in 2010. Besides, about 90% of its total approved budgets for the year were realized. Customer deposits grew 15%, indicating society’s trust in Bank Maskan. To acknowledge this valuable trust, the Bank increased 2 Annual Report 2010-11 the amount of granted facilities by about 80% reaching US$ 36,666 million. This exceptional augmentation rose the share of Bank Maskan form 11.8% to 16.8% in provision of 2010 total granted facilities of Iran’ banking system. The financial standing of Bank Maskan in the year under review was robust as well. In line with its expansionary policies, the Bank made a 50% capital increase to US$ 1,876 million in 2010. Regarding our stringent debt collection, and specialized banking services, total revenues and net profit figures of the Bank rose significantly by about 40%, and amounted to US$ 1,613 million and US$ 155 million, respectively. Simultaneously, almost all other key profitability, liquidity, leveraging, and efficiency ratios of Bank Maskan grew and stood at reliable levels by end of 2010. To actualize its core competencies, the Bank has always been striving to raise the level of efficiency by utilizing innovative, modern and effective methods. To do so, the Bank concentrated on uplifting productivity through prioritizing internet banking, electronic banking, as well as recognition, simplification, and betterment of working procedures during 2010. These efforts remarkably reduced the window transactions, saved time for the customers, reduced cost and work load for staff, increased the security measures, and facilitated the flow of financial transactions. Although much was accomplished in 2010, we are constantly reminded that we still have further steps ahead towards achieving our higher level vision. We have established a healthy base and laid a strong foundation, so that I have never been more optimistic about the future of Bank Maskan. I am confident that such a strong foundation and our past experience will allow the Bank to take full advantage of upcoming opportunities and will strengthen our competitiveness at national and international arena. At the end of another successful year, I would like to extend my appreciation to our clients, correspondent banks, the Central Bank of Iran, the Ministry of Economic Affairs and Finance, and the Ministry of Housing and Urban Development for their ongoing and loyal support and I would like to thank my colleagues on the Board of Directors for their visionary direction. My thanks are also due to my senior management colleagues and to all our diligent staff whose commitment, professionalism and dedication defines and guarantees the Bank’s success and its promotion to an elevated and highly appreciated position. Ghodratollah Sharifi Chairman of the Board and Managing Director 3 Annual Report 2010-11 Board of Directors Ghodratollah Sharifi Chairman of the Board of Directors and Managing Director E-mail: [email protected] Mr. Gholam Hossein A. Hassankhani Board Member E-mail: [email protected] Mr. Sharifi has served as Chairman of the Board of Directors and Managing Director of Bank Maskan since 2009. He holds a Master of Business Administration, as well as a Bachelors degree in Law. Mr. Sharifi has more than 25 years of managerial experience. Prior to his appointment at Bank Maskan, he served as Chairman and Deputy Chairman of Bank Saderat Iran (BSI). Mr. Hassankhani has served since 2005 as Board Member of Bank Maskan. He holds an M.A. in Banking Management. Mr. Hassankhani has more than 32 years of managerial experience in the Iranian banking sector across a diverse range of fields, including planning and systems, international affairs, public relations, information technology, and research and development. In addition, he currently serves as Chairman of Navaco Company, and Deputy Chairman of Bank Maskan Investment Management Company, as well as Pasokhgou Exchange Company. 4 Annual Report 2010-11 Mr. Yousof Mortezaee Board Member E-mail: [email protected] Dr. Mohammad Ali Sahmani Asl Board Member E-mail: [email protected] Dr. Seyed Kamaleddin Shahriari Board Member E-mail: [email protected] Mr. Mortezaee has served as Board Member of Bank Maskan since 2005. He holds a B.A. in Management and has extensive banking experience. During the past three decades, Mr. Mortezaee served at different levels in Bank Maskan. In 1986, he was appointed as Head of Recruitment. Mr. Mortezaee served in this position until 1995 and subsequently as manager of Vanak and Shahid Rajaee branches. Dr. Sahmani joined Bank Maskan as Board Member in 2005. He holds a Ph.D. in Accounting. In addition to a distinguished career as professor at various reputable Iranian universities, Dr. Sahmani has years of managerial and advisory experience in different organizations including; Financial Advisor of Managing Director in Shahab Khodro as well as Portfolio Manager of Ghadir Investment Company. Moreover, Dr. Sahmani has acted as non – executive Board member in several subsidiaries of Ghadir Investment Company. Dr. Shahriari has been appointed as a Board Member of Bank Maskan since April 2010. He holds a PhD in urban development and teaches at the University of Tehran. During 35 years of professional experience, he has served in a lot of mass construction and town planning managerial positions, and as an engineering consultant of various government agencies. Mr. Shahriari is also a member of Board of Trustees of Boushehr Medical Sciences University, and the Parliamentary Affairs Deputy of the Ministry of Economic Affairs and Finance. 5 Annual Report 2010-11 2010 Highlights Financial (Figures based on consolidated accounts.) 40% increase in net profit reaching US$ 156 million 65% increase in total revenues reaching US$ 1,624 million 48% increase in shareholders’ equity reaching US$ 1,863 million 76% increase in assets reaching US$ 42,489 million Operational 77% increase in total facilities granted reaching US$ 36,436 million 14% increase in customers’ deposits reaching US$ 17,481 million Granting about 17% of total facilities of Iran’s Banking system, 5% above the previous year’s figure Increasing the total ATM machines to 1,127, indicating a 25% growth, and the total number of branches to 1,214, representing a 4% growth compared with the previous year Escalating the total granted facilities for Mehr Housing Scheme to US$ 12,771 million, indicating some 31% accumulated growth in 2010 Opening special Maskan Card savings accounts for the illiterates Granting discounting facilities to production, commerce, and services sectors Launching real time gross settlement system (SATNA) Granting deposit backed Joaleh facilities Establishing concentrated deposits systems Expediting deals on certificates of priority for housing facilities Implementation of 2010 – 2015 five year comprehensive development plan of the Bank Exhibition of Bank Maskan memorial stamp 6 Annual Report 2010-11 7 Annual Report 2010-11 Principles of Islamic Banking The perceptions held about interest and profit constitute the most basic elements defining Islamic finance and, as such, Islamic financial institutions in Iran. In line with Iranian laws and regulations, banks raise resources mainly through the following two products: Gharz – al – Hassaneh Accounts Gharz – al – Hassaneh are current and savings accounts (as in the conventional banking system), except that they earn no interest. Holders of current accounts typically receive these accounts in combination with a cheque book. Savings accounts offer incentives (up to 4%), including one or several of the following: non – fixed prizes and bonuses in cash or in kind (usually run using a lottery), an exemption from or a discount on the payment of commissions and fees, and priority in use of banking facilities. Banks consider Gharz – al – Hassaneh accounts “their own resources” and are required to guarantee their full nominal value. Term Deposits Banks are authorised to accept various types of investment deposits ranging from short – term (6 months) to long – term (5 years). Although banks can use their capital plus Gharz – al – Hassaneh accounts, priority must be given to investment deposits – that is, depositor resources. Banks can also use a combination of their own and depositor resources to grant facilities to a customer. Iranian banks guarantee the owners of term deposits their capital plus a minimum return. On top of this guaranteed return, banks charge a commission for their service. In case the financed activities provide a return in excess of the guaranteed return and the bank’s commission, such excess return is shared between the bank and the depositors. On the lending side, Iranian laws and regulations separate banking products into two categories: participation contracts and constant profit contracts. 8 Annual Report 2010-11 Participation Contracts Under this type of contract, the bank provides the whole or a part of the funding required by its customers for a specific economic activity. The profit that results from such economic activity is shared between the bank and the customer according to the terms of the related contract. These contracts consist of the following: a. Civil Partnership – Under civil partnership contracts, the bank provides funds to a customer (legal or natural person) for a specific economic activity. The customer co – invests in cash or in kind. Related profit is shared. Civil partnership contracts can be in the fields of production, commerce or the service industry. Under the same scheme, the issuing of bonds is also permissible. Commercial banks are allowed to act as guarantors for both the government and private sector enterprises, and entities wishing to raise funds for projects and specific activities through the issuance of bonds. Profits are paid quarterly. b. Legal Partnership – In a legal partnership, the bank provides part of the capital for a new company or buys shares of such a company. These contracts are possible in the fields of production, commerce and the service industry. c. Mozarebeh – Under Mozarebeh contracts, one party (the bank) provides funds that the other party (the customer) uses for trading. Customers can be legal or natural entities. Usage of the funds is limited to the field of commerce. d. Mozare’eh – Under Mozare’eh contracts, one party (the bank) gives farm land to the other party (the customer) for a specified duration. The customer works on the farm land, and related proceeds are shared. e. Mosaghat – Under Mosaghat contracts, the owner of trees in a garden (the bank) transfers the maintenance and harvesting of the trees to an agent (the customer), and the related proceeds are shared. Constant Profit Contracts Under this type of contract, the bank provides the whole or a part of the funding required by its customers for a specific economic activity. Unlike participation contracts, the bank’s profit is already fixed at the signing of the contract and before the commencement of the activity. As such, the bank’s profit has to be paid by the customer irrespective of the actual profit or loss derived from the funded economic activity. a. Instalment Sale – An instalment sale is a contract whereby one party (the bank) delivers goods to the other party (the customer) at a set price. The price is amortised, totally or partially, on predetermined maturity dates, through equal or unequal instalments. b. Leasing Conditional on Ownership – In this particular type of leasing contract, it is agreed that the lessee, if complying with the terms of the contract, will obtain the ownership of the leased property upon the completion of the contract. c. Forward Sale (Salaf) – A forward sale is a contract whereby the bank purchases goods produced by the customer, paying the price in cash, and receives the goods in the future. d. Joaleh – refers to the obligation of a person (the customer) to pay a certain sum or fee in return for a certain favour according to the contract. Acting as an agent or as a contracting party if required, a bank may arrange a Joaleh contract for the purpose of providing the facilities required to develop a business. e. Discounting – Banks can discount drafts and notes. Finally, banks are also allowed to use some of their own resources (including Gharz – al – Hassaneh funds from customers) to make direct investments. Direct investment is not considered a ‘facility’ but works on the same principles as participation contracts. 9 Annual Report 2010-11 Housing and Construction Sector of Iran’s Economy Housing and Construction Following the recession in housing sector beginning from mid 2008 as well as decline in housing price, the construction activities also slowed down with a few months’ delay all the way through 2009. Residential Buildings Constructed by Private Sector in Urban Areas 85 75 65 55 2005/06 2006/07 2007/08 2008/09 2009/10 number (thousand units) (right scale) total floor space (million square meters) Private sector investment in new buildings in urban areas reached Rial 297.5 trillion in 2009, indicating 5% reduction compared with the year before. Private sector investment in Tehran fell by 11% to Rial 60.3 trillion, representing 20% of total investment in urban areas. Moreover, investment in new buildings of large cities and other urban areas declined by 5.1% and 2.5%, respectively. This reduction is mainly attributable to the recession prevailing in the housing and construction sector as well as decrease in the price of construction materials in this year. The total number of residential buildings completed by private sector in urban areas rose by 11% to 667,000. Facilities Granted to the Housing Sector Compared with 2008, facilities granted by banks and credit institutions to non – public housing sector increased by 21% to Rial 402.6 trillion. Based on the report released by Bank Maskan, Rial 81.6 trillion facilities were paid in 2009, showing 88.3% rise compared with the previous year. In 2009, facilities extended by Bank Maskan in the form of civil partnership and installment sale amounted to Rial 43.2 and 34.7 trillion, indicating 199% and 28% increase, respectively. Active participation of Bank Maskan in the extension of facilities to the Mehr Housing Scheme is the main factor behind the remarkable rise in civil partnership facilities. Following approval of the Money and Credit Council, a credit line of Rial 35 trillion, aimed at extending credit to Mehr housing developers and contractors was made available for the year 2009. Based on the CBI guidelines, the Mehr housing developers and contractors will receive up to Rial 250 million for each unit of housing during the construction period, all of which can be transferred to final purchasers under installment sale contracts. Moreover, according to Supervisory Package of the CBI for 2009, banks and non – bank financial institutions (excluding Bank Maskan) are banned from providing mortgage credit facilities for housing purchase to their subsidiaries, as this would encourage speculative behavior in the housing market. 10 Annual Report 2010-11 Scheduled Facilities (Billion Rials) Number 2008/09 2009/10 Land preparation 90,303 285,942 Land allocation on a 99 – year lease 10,681 138,752 rental houses 16,947 15,160 Construction of housing in old urban areas 11,633 14,183 New technologies and industrial construction 21,363 7,493 Renovation and refurbishment of rural housing 171,765 166,538 Special groups 22,674 20,509 Total 345,366 648,577 Amount Percentage change 2008/09 2009/10 Number Amount 692.1 2,646.7 216.6 282.4 439.8 7,446.9 1,402.9 1,631.3 -10.5 16.3 1,143.8 1,817.8 21.9 58.9 2,110.2 980.2 -64.9 -53.5 10,364.9 9,124.1 -3.0 -12.0 2,627.7 2,656.2 -9.5 1.1 18,781.4 26,303.2 87.8 40.0 Government Contribution to Mehr Housing Scheme 1000 800 600 400 Units in finishing phase Units in insulation and drywall phase Units in framing phase Units in foundation phase Units with a construction permit Units with a construction contract 0 Land allocation (residential units) 200 Qualified applicants (person) The performance of Mehr Housing Scheme shows remarkable advancements by early 2010. According to statistics, 905 thousand applicants registered for housing through this scheme, 638.4 thousand construction contracts were signed, and the allocated land for the program reached the capacity of 892.4 thousand units by end of 2009. Simultaneously, 322 thousand units are in the foundation and subsequent phases. That is to say, 36% of qualified applicants have entered the construction phase. Mehr Housing Scheme Performance From the Beginning to March 2010 Thousand Units According to the Budget Law for 2009, a sum of Rial 13.8 trillion was allocated to the acquisition of national non – financial assets for the housing sector as well as urban and rural development. Accordingly, based on the data released by the Treasury General, Rial 12.1 trillion was paid by the government by end of 2009, indicating 88% realization of the approved figure. 11 Annual Report 2010-11 12 Annual Report 2010-11 Iran Banking Industry at a Glance As an unquestionable outcome of persistent shadows of global financial crisis, as well as continued imposed global economic difficulties, Iran’s monetary sector encountered many encumbrances in its international dealings. This, joint with government policies aimed to reforming banking system, created an atmosphere that require precise scrutiny of likelihoods, and highly experienced management in charge. The interest rate on facilities offered by private on exchange contracts was reduced by 13% during 2008, compared to those of state – owned banks, which charge 12%. In addition, considering the unified interest rate regulation among private and state – owned banks decreed by the CBI, it appears that the banking system is entering a new competition era. In recent years, banking system infrastructures for electronic payment and settlement experienced major developments. The Automated Clearing House System (PAYA) as the main infrastructure for processing individual and multiple payment orders was put into operation in January 2010. Moreover, the legal foundation for the Scripless Securities Settlement System (TABA) as the electronic infrastructure for issuance and settlement of various securities, and one of the components of the comprehensive and integrated payment system was established in this year. For the facilitation and standardization of interbank transactions of the Iranian banks, Iran Bank Account Number (SHEBA) was established, and declared to banks for implementation. Electronic banking market including payment instruments and equipments, telephone banking and internet banking continued remarkable shoot up. The number of cards issued by the banking system rose 35% to 101.7 million. Among these cards, 77.4% were debit cards, 22.2% prepaid cards, and 0.5% cards. Moreover, about 12 thousand e – money cards were issued by end of 2010, indicating limited activity of banks in this field Electronic Payment Instruments ATM POS and PINPAND ATM Cards 2009 16,816 1,176,768 75,263,215 2010 20,658 1,541,889 101,752,168 % of Change 23% 31% 35% Source: Ministry of Economic Affairs and Finance In 2010, the number of Automated Teller Machines (ATM) went up by 23% to 20,658. Furthermore because of enticing promotions, customers’ inclination to purchase using their ATM cards boosted the number of Pin Pads and POSs to 1,541,889 (31% growth), revealing banks’ sound resolution for expanding electronic payment devices, and the inclination of public to use new payment instruments in daily transactions as well. Net claims of the Central Bank on the public sector in 2009 was one of the most significant increasing factors affecting monetary base growth, that is 3.6% rise in public sector’s indebtedness to the Central Bank (Rial 4.7 trillion), and 23.7% fall in public sector’s deposits with the CBI (Rial 56.8 trillion). The expansion of monetary base has continued in 2010 as well. Moreover the CBI’s claims on banks declined by 29.5% (Rial 70.8 trillion), owing to extension of short – term credit lines by the CBI for commercial and specialized banks in order to settle claims of the CBI emanating from repurchase of Iran – Checks by these banks. The CBI extended these lines to banks to preserve their level of lending operations to production sectors. 13 Annual Report 2010-11 Balance of non – public sector deposits with banks and credit institutions amounted to Rial 2,164 trillion at the same period, showing 24% growth compared with the previous year. Share of private banks and credit institutions of total deposits of non – public sector reached 62.4% at the end of 2009. This expansion was due to a new classification of banks resulting from privatization of Bank Saderat Iran, Bank Mellat, Bank Tejarat, and Bank Refah. The total balance of the banking system at the beginning of 2011 was Rial 2,890 trillion, indicating a 35% increase for the year 2010. Overall, the state – owned and private banks’ shares of growth in lending were 35.3% and 33%, respectively. State – owned Banks 2009 2010 Total Deposits 1,945,202 2,492,557 1 Facilities granted to production sector 1,240,240 1,772,515 Facilities granted to private sector 1,705,389 2,337,243 Total Facilities Granted 1,816,949 2,460,092 Billion Rials Private Banks 2009 2010 455,717 583,685 150,814 178,710 323,216 429,934 323,216 429,934 Total 2009 2010 2,400,919 3,076,242 1,391,054 1,951,225 2,028,605 2,767,177 2,140,165 2,890,026 Source: Ministry of Economic Affairs and Finance By end of 2010, the number of banks branches reached 17,513. The share of state – owned banks remained constant, whereas the share of private banks rose by some 17% (147 branches), leading to an overall 1% growth in the banking system of Iran. Facilities Granted to Various Economic Sectors Billion Rials 1000 800 600 400 Industry and Mine Agriculture Housing Trade and Services 200 0 2009 2010 1. Housing, agriculture, industry, and mining sectors 14 Annual Report 2010-11 Bank Maskan History The history of Bank Maskan dates back to the year 1938, when Bank Rahni Iran was established to support the construction of new housing in urban areas. Bank Rahni Iran was established with an initial capital of Rial 200 million through a joint initiative of the Ministry of Economic Affairs and Finance and Bank Melli Iran. Primarily aimed at financing Iran’s housing and construction sector, it began offering real estate secured housing related loans, in order to facilitate the purchase, construction, and repair of housing units. The Bank also granted loans to building societies and construction companies. Expanding its field of activity, Bank Rahni was embarked directly on construction operations in 1944; and has accomplished numerous large – scale construction projects ever since. On June 7, 1979 Bank Maskan was established through merger of Bank Rahni Iran, Bank Sakhteman (Building & Construction Bank), Iranian Banks Construction Investment Company, Kurosh Bank, Ekbatan Bank and Pasargad Bank, as well as other savings and mortgage associations around the country. Classified as state – owned, the basic mission of Bank Maskan as a specialized bank was to support the development of housing and construction activities of the governmental and private sectors in Iran. The Bank is the unique financial arm of Iranian government in execution of Mehr Housing Scheme. This Scheme is designed in 2007 to provide the majority of Iranian people with the opportunity of becoming housing owners. The process of granting facilities to this scheme is accelerated during recent years. The initial capital of the Bank was Rial 44.5 billion. After several capital increases due to expansion of operations, it reached Rial 18,297 billion (US$ 1,683 million) in March 2011. To further support the monetary section of the country, Bank Maskan included all available commercial banking services in Iran on its field of activities from the date of incorporation. Opening 51 new branches during 2010, the network of Bank Maskan now comprises of 1,214 branches. These branches operate in all major urban areas throughout the country, and render tailor – made specialized services to development of the Housing and Construction Sector of Iran’s economy. 15 Annual Report 2010-11 Mission, Vision, and Objectives Mission Bank Maskan is a specialized bank, dedicated to active cooperation for economic development of Iran, especially in housing and construction sector, through offering all Islamic banking as well as a variety of modern financial products and services that meet international standards to individuals and corporate customers. We want to create value for all our customers by: • Providing the highest level of personal service to each and every client; • Offering a safe workplace that attracts, retains and motivates high performers by stimulating innovation, rewarding excellence and treating people with respect; • Acting professionally, responsibly and with integrity in everything we do; • Contributing effectively to the development of the Iranian housing and construction sector within the strategic framework set by the government. Vision Objectives Bank Maskan aspires to foster its position as the “bank of choice” for the Iranian housing and construction sector. To support this vision, the Bank is committed: • Financing the housing and construction sector; • Permanent increase in the market share of the Bank; • Developing electronic banking; • Managing all risks; • Elevating the level of productivity; • Optimising the resources and resources allocation management; • Proactive Liquidity management; • Human resource training and development. • To expand its fields of activity to other economic sectors, while keeping housing and construction as the main area of concentration; • To develop its international banking services outside the country via taking over or becoming shareholder of foreign banks, and establishing foreign branches; • To diversify its scope of investments, by financing various economic activities; • To create value for customers from increasing the quality and the variety of banking services, and fostering the level of electronic services; their interest comes first; 16 Annual Report 2010-11 Code of Ethics Bank Maskan has adopted a code of ethics that consists of a set of values, principles and standards to guide decision making and conduct in various situations that may arise in the context of employer – employee and employee – client relations. Key principles of our Code of Ethics are as follows: • Employees shall pay attention to expectations, demands, needs and complaints of customers to advance the Bank and improve intra – organizational processes; • Employees shall be accommodating and patient at any time, any place and under any work condition to service customers in a pleasant and professional manner; • Employees shall listen to customers; their interest comes first; • Employees shall pay special attention to punctuality, commitment and accuracy in providing services to customers; • Employees shall act with honesty and good faith and shall not discriminate customers or colleagues in any way; • Employees shall contribute to the creation of competitive advantages for the Bank through introduction of new ideas aimed at adding value for the Bank, its customers and the society at large; • Employees shall put the welfare, health and safety of the society before private interests; • Employees shall be truly committed to the principle of customer satisfaction; • Employees shall apply their full skills and knowledge in the interest of their colleagues and customers; • Employees shall obey all laws, rules and regulations in all aspects of their work; • Employees shall ensure a proper business conduct, reject all forms of bribery, protect the Bank’s assets and be transparent. 17 Annual Report 2010-11 2010 – 2015 Comprehensive Development Plan Dedicated to render state – of – the – art banking products and services, Bank Maskan regularly makes revisions to all aspects of its operations. Accordingly, a five – year Concentration Process Improvement comprehensive development plan is designed in the previous year and has been launched during 2010. This plan is aimed at enhancing following areas: Excerpt from Objectives / Operational Plans • • • • Increasing productivity; 20% growth of average available resources per capita and per branch after 5 years; Initiating EFQM Excellence model; Revising and optimizing the arrangement of human resource, banking processes, and performance appraisal indicators; • Executing miscellaneous staff training and development plans. Resource Allocation • • • • • Optimizing resource allocation; Maintaining the average portion of Civil Partnership facilities between 40% and 50%; Increasing the short – term facilities, through exerting corrective credit strategies; Increasing the portion of Participation Contracts; Establishing the resources allocation and management model for Maskan Saving Fund. Risk Management • • • • • Optimizing the risk management processes and operations of the Bank; Establishing comprehensive customers information database; Designing the credit rating system of the Bank; Designing comprehensive information and statistics plan; Strengthening the supervisory units of the Bank. E–Banking • • • • • • Developing the electronic banking network around the country; Elevating the quality and quantity of available electronic services; Launching the Core Banking System; Installing banking booths; Providing the modern required hardware and software; Launching Fiber – Optic and satellite communication networks of the Bank. Marketing and Customer Orientation • • • • • • Growing market share of the Bank; Promoting to the 3rd ranking in Banking Network of Iran; 40% average increase in all resources; Raising the portion of Gharz – al – Hassaneh saving and current deposits to 8% and 6% respectively; Designating new markets; Accumulating the number of branches to 1,400, in the end of the Plan. Mandatory Financial Facilities • • • • Allocating the remained IRR 37,000 billion of the line of the credit approved for Mehr Housing Scheme; Constructing another 100,000 rural residential units; Making all operations related to mandatory facilities concentrated; Designing a cash flow model for mandatory facilities repayment. Financial and Liquidity Management • • • • • • Optimizing financial and liquidity management; Defining five – year financial strategies according to the major objectives of the Bank; Applying SWOT analysis on financial management system of the Bank; Efficient investment management; Controlling and amending the resource allocation processes at branch managements; Making the financial information of branches management available on – line. Human Resource Development • Decreasing the number of employees to 2,500 by end of the Plan, regarding the automation network development plans; • Implementing ISO 10015 educational standards; • Designing comprehensive education and training system of the Bank; • Implementing “Promotion Based on Competency and Expertise” plan; • Holding specialized short and long term education and training plans for various departments of the Bank. 18 Annual Report 2010-11 Operational Performance Despite the overall domestic and international difficulties faced by the Iranian banking system in 2010, Bank Maskan enjoyed another year of strong performance. These achievements are indebted to the continued support of shareholders as well as efforts of the Bank’s management and staff. Most major performance indicators of the Bank depict a high rate of growth during the year. Electronic banking recorded a high increase, underlining the Bank’s objective to focus on high speed and less expensive distribution channels. To meet the standard ratio of about 8 million issued cards to ATMs, Bank Maskan increased the number of its ATMs by 25% in 2010. In addition; it expanded the number of branches from 1,163 to 1,214. Number of Branches and ATMs 1400 1200 1000 800 600 400 200 0 2008 2009 2010 Branches ATMs Number of POS and PINPAD Terminals Number of Issued Cards 25000 9,000,000 8,000,000 20000 7,000,000 6,000,000 15000 5,000,000 10000 4,000,000 3,000,000 5000 0 2,000,000 1,000,000 2008 2009 POS 2010 PINPAD Terminals 0 2008 2009 2010 19 Annual Report 2010-11 Facilities Granted to Customers From the Bank’s total loan portfolio, US$ 35,199 million (96%) was granted to the housing sector, US$ 367 million (1%) to the industry and mining sector, and US$ 1,100 million (3%) to the commerce and services. Breakdown of Facilities - by Sector These distributions clearly indicate the core activity of the Bank in the housing sector. Facilities Granted 40,000 35,000 30,000 25,000 USD Million Bank Maskan offers different types of credit facilities all following the principles of Islamic, usury – free banking. Customers include natural and legal entities engaged in housing and construction related activities. All loans are secured by some type of collateral including residential properties, shares of companies listed on Tehran Stock Exchange and other negotiable instruments. To further comply with its mission statement, the Bank increased the total amount of facilities by 78% in 2010. This is mainly attributable to 81% growth in facilities granted to private sector. 20,000 20,000 15,000 10,000 5,000 0 2007 2008 2009 2010 Breakdown of Facilities - by Type 3.5% 3.9% 0.015% 18.2% 1.7% 1.2% 75.5% 95.9% Private Sector Civil Partnership Insttalment Sale Public Sector Joaleh Joaleh Bonds Gharz-al-Hassaneh Bank Maskan provided about 17% of total granted facilities in the banking system of Iran during 2010, showing a 5% growth compared with the previous years’ figure. 20 Annual Report 2010-11 Bank Maskan offers short, medium, and long – term deposit accounts in both Rial as well as foreign currencies. The depositors include individuals, small, medium and large corporations. The Bank absorbed about 8% of total deposits in the banking system of Iran in 2010. Natural personalities accounted for 88.3%, and legal personalities for 11.7% of deposits of deposits. To attract more resources, Bank Maskan issued Certificates of Deposits with a fixed interest of 16%. At balance sheet date Bank Maskan held Rial 111,720 billion (US$ 11,497 million) in deposit accounts. In 2010 guaranteed minimum interest paid on term deposits ranged from 9% p.a. for short – term deposits to 17% p.a. for long – term deposits. Interest is calculated and paid on a daily basis for short – term deposits and on a quarterly basis for all other types USD Million Customer Deposits 2010 Combination of Term Deposits 2010 Combination of Deposits 6% Costomer Deposits 20,000 17,500 15,000 12,000 10,000 7,500 5,000 2,500 0 2007 2008 2009 2010 20% 6% 45% 7% 49% 60% 7% Short-term Long-term Special Short-term Maskan Saving fund Term Saving Other Current USD Million Deposits and Loans 40,000 36,000 32,000 28,000 24,000 20,500 16,000 12,500 8,000 4,000 0 2006 2007 2008 2009 2010 Loans Deposits In spite of the change in the depositing pattern of clients, total deposits show a healthy growth. Also, as a result of our knowledge – based resource management and accurate account monitoring, the Bank managed to substantially increase the loans to deposits ratio during 2010. The increase of loans against deposits which started in 2006 marks a higher growth of profit. At the end of 2010, loans to deposits ratio was 208%. 21 Annual Report 2010-11 Mehr Housing Scheme Iranian young population representing the majority of the whole society is confronted with a serious need for housing, and actions are required to be taken to meet the increasing demands of the new generation, especially the lower income class. 2006 head count indicated the deficit of 1.5 million housing units. Moreover, there are more than 800,000 matrimonies per annum which exacerbate the shortage. Adding to that statistics the renovation of more than 5 million units both in urban and rural areas, it is forecasted that the country needs around 15 million housing units in the next 10 years. Mehr Housing Scheme aims to cover a part of this shortage by construction of around 2 million housing units in 5 years. In this scheme, financial institutions are in charge of offering facilities to eligible applicants for buying apartments. As the only bank specialized in the housing sector of Iran incorporated to support the development of housing and construction activities of the governmental and private sectors, Bank Maskan has a dominant position in this scheme. In recent year, Bank Maskan took over the whole operation of the scheme and so far it’s the only bank offering facilities to the applicants. During 2010, about 2 million Mehr Housing contracts, with total value of Rial 255,553 billion were signed, indicating 300% and 700% growth compared with the previous year, respectively. According to the latest estimates, the overall accumulated progress of the project by end of 2010 was some 31.3%. The table below indicates the performance of Bank Maskan in 2010: Number of Units Site Preparation Facilities 99 – Year Land Lease Rural Housing Construction Urban Renovation Facilities Total 2008 51,895 4,723 56,618 2009 293,020 151,701 56,175 9,280 510,186 2010 606,414 1,013,813 300,132 64,127 1,984,486 Approved Amount (Billion Rials) 2008 526 661 1,187 2009 2,933 21,692 4,017 1,337 29,979 2010 5,998 210,053 27,540 11,525 255,116 22 Annual Report 2010-11 Registered 2010 # of Units Site Preparation 99 – Year Land Lease Approved Facilities Granted Price Price # of Units (Billion Rials) (Billion Rials) 620,082 1,068,113 6,123 221,162 606,414 1,013,813 5,998 210,053 # of Units Price (Billion Rials) 598,198 1,001,807 5,751 97,778 Billion Rials Mehr Housing Scheme Facilities 260,000 240,000 220,000 200,000 180,000 160,500 140,000 120,500 100,000 80,000 80,000 60,000 40,000 20,000 0 255,116 130,676 29,979 1,187 568 2008 Approved Granted 10,571 2009 2010 23 Annual Report 2010-11 Financial Performance Total Assets Bank’s total assets enjoyed a remarkable growth over the past few years. Amounting to US$ 42,795 million, total assets on the balance sheet date show a 73% increase compared to 2009. The increase in assets is mainly due to a 78% rise in facilities granted to the private sector. Shareholders’ Equity On the balance sheet date of the year under review, Bank Maskan’s shareholders’ equity showed an increase by 49% from US$ 1,259 million in 2009 to US$ 1,876 million. This increase is mainly due to an increase in share capital. 45,000 2,100 40,000 1,800 1,500 30,000 USD Million USD Million 35,000 25,000 20,000 15,000 300 5,000 0 2007 2008 2009 2007 2010 Total Liabilities Bank Maskan’s total liabilities grew in 2010 by 74% to US$ 40,919 mainly as a result of growth in amounts due to the Central Bank of Iran as well as increase in various types of customer deposits. 2009 2010 350 40,000 300 USD Million 35,000 USD Million 2008 Net Profit Bank Maskan’s net profit for the year 2010 rose significantly by 40%, from US$ 111 million in 2009 to Rial 1,932 US$ 155 million, mainly as a result of extensive growth in operating revenues. The fall in 2008 – 9 figure occurred because the Bank underwent an increase in operating expenses, mainly due to a 135% increase in the interest paid to the Central Bank of Iran. 45,000 30,000 25,000 20,000 15,000 250 200 150 100 10,000 50 5,000 0 900 600 10,000 0 1,200 2007 2008 2009 2010 0 2007 2008 2009 2010 24 Annual Report 2010-11 Total Revenues Bank Maskan’s total revenues also grew by 41% from US$ 982 million in 2009 to US$ 1,613 million in 2010, as a result of an increase in operating revenues. Total Expenses Bank Maskan’s total expenses increase by 70% from US$ 834 million in 2009 to US$ 1,416 million in 2010, mainly due to the increase of interest paid to the Central Bank of Iran and other operating expenses. 1800 1600 1400 1500 USD Million USD Million 1200 1250 900 600 1000 800 600 400 300 200 0 2007 2008 2009 2010 0 2007 2008 2009 2010 25 Annual Report 2010-11 26 Annual Report 2010-11 Risk Management Risk is an inherent component of banking activities. Thus, effective risk management is critical for establishing a sound financial foundation and reasonable budgeting in every bank. In view of this, Bank Maskan has taken a comprehensive risk management policy, through which various types of risk could be optimized via both separated and integrated approaches. The scope of various risk categories such as liquidity risk, credit risk, market risk, and operational risk are defined by this policy. It also defines the risk management procedures consisting of the identification, assessment, monitoring, controlling procedures of target risks. In this regard, Bank Maskan has established a Risk Management Committee to carefully examine any risk related issues and make appropriate decisions prior to implementing subsequent measures. This committee is comprised of two board members and senior managers. The board members review and approve the risk management strategies and policies of the Bank. Senior managers are responsible for presenting regular reports on progress of risk management plans to the committee. The committee ultimately ensures and monitors effective application of policies and procedures. Credit Risk Credit risk is the risk of loss of principal or loss of a financial reward stemming from a borrower’s failure to repay a loan or otherwise meet a contractual obligation. Credit risk arises whenever a borrower is expecting to use future cash flows to pay a current debt. Bank maskan applies restrictive particular – aggregate approaches to financial transactions simultaneously, in order to maintain a healthy asset portfolio for the whole Group. The Group’s credit status is always under consideration and is being reported to the risk management committee on a regular basis. Liquidity Risk Liquidity risk is the risk stemming from the lack of marketability of an investment that cannot be bought or sold quickly enough to prevent or minimize a loss. By holding a sufficient level of highly liquid securities, the financial management department ensures that the Bank’s funding capabilities are sufficient to meet its short and long term obligations. The committee approves related resource allocation plans on a monthly and annual basis. Daily liquidity status of the Bank is being reported to senior managers by financial management department. Operational Risk Operational risk includes risks resulting from breakdowns in internal procedures, people and systems, or from external events. The Bank’s comprehensive risk management system entails policies for handling various operational risks such as legal, compliance, human resource, and force majeure risks. The Bank has established Risk Management Division accountable for thoroughly controlling operational risk issues as well as risk assessment and measurement activities. Moreover, many organizational sub – units are founded to undertake complete control over each type of operational risks. Compliance Risk Compliance risk is defined as possibility of realizing earnings, or operating businesses resulted from infringement of laws, regulations, or stipulated practices and standards of a system, industry, or government. The Bank has launched a systematic approach to identify, assess, rank, and counteract Islamic Republic of Iran’s rules and regulation compliance risk. 27 Annual Report 2010-11 Combating Money Laundering In line with the guidelines of the Central Bank of Iran, Bank Maskan has created an Anti – Money Laundering Committee. The members are senior managers drawn from various departments across the Bank, in order to provide a multi – disciplinary approach. The skill sets drawn upon include knowledge of credit analysis, legal and regulatory issues, operations and technology as well as products and services. The Committee is responsible: • To investigate accounts identified through internal or external information or by the Bank’s monitoring systems as engaging in unusual or suspicious activity; • To recommend new and modified anti – money laundering procedures and policies; • To terminate account relationships suspected of being inconsistent with, or presenting unacceptable risk or being in violation of anti – money laundering laws and regulations. Generally, the anti – money laundering policy of Bank Maskan is designed to ensure that all employees and businesses of the Bank are well informed with respect to their customers and the nature of the transactions processed through their accounts. In this context, Bank Maskan took the following measures during 2010: • Declaration of rules and regulations about anti – money laundering, issued by the Central Bank of Iran and the Ministry of Economic Affairs and Finance to the Bank’s network; • Designing and holding several related training courses and workshops within the Bank; • Ensuring observance regarding customer identification (KYC), obtaining and verifying information and record retention; • Investigation of accounts identified through internal or external information or by the Bank’s monitoring systems as engaging in unusual or suspicious activity; • Termination of account relationships suspected of being inconsistent with, or presenting unacceptable risk or being in violation of anti – money laundering laws and regulations; • Ensuring observance regarding customer identification (“Know Your Customer” principles), obtaining and verifying information and record keeping. It is incumbent upon the relationship manager to perform the requisite KYC due diligence involved in a new customer relationship. The policies also address the significance of thorough KYC procedures and monitoring of foreign correspondent bank relationships; • Protecting the reputation and integrity of the Bank. Furthermore, internal policies define the responsibility of each department within the Bank to perform its own assessment of risk to money laundering activities, and to develop risk – based policies and procedures taking into consideration its services, customer characteristics and industry risk. Each department’s policies and procedures contain a system of internal controls to provide for proper record keeping and reporting of suspected money laundering activities, which is reviewed and updated annually or as appropriate. 28 Annual Report 2010-11 International Banking Activities The International Affairs Division started operation in 1993, considering the necessity of global expansion. Soon, many branches were equipped and prepared for offering international banking services. As a result of offering continuous and high quality services, many customers have been attracted to our international services. Bank Maskan is a well – known bank internationally because of its on – time paybacks. It furnishes all types of SWIFT transactions, brokerage services, letters of credit, forex, letters of guarantee, import and export financing and other international transactions. During 2010, the Bank’s presence in the international market and its international transactions notably grew. Also the Bank’s L/C business rose by 60%. These growth rates directly lead to 5 times increase in the Bank’s revenues. Moreover, Bank Maskan expanded its relations with correspondent banks mainly in Europe, Middle East and East Asia, and increased the number of Forex branches to 60 by end of the year. 29 Annual Report 2010-11 Bank Maskan aims at development of its global activities. Consequently plans for improvement of hardware infrastructures and software are under implementation. In addition, various training programs are offered and presented to further enhance staff knowledge based on the international banking aspect and promote the Bank’s services. A short description of all international services offered by Bank Maskan is presented below: Import Letters of Credit With assistance of the SWIFT system, Bank Maskan issues import letters of credit for importers within maximum one day. Depending on the track record of the client and the volume of his activities, the advance payment requested by Bank Maskan for the letter of credit is between 0 and 100 percent of its value. Importers, including producers and traders, have also access to L/C refinancing lines concluded between Bank Maskan and foreign banks. Export Letters of Credit Foreign currency branches of Bank Maskan provide a complete range of services related to export letters of credit (advising, payment, etc.). Under the relevant local regulation these branches also provide Rial facilities to exporters who need to fulfil their obligations against L/Cs (for more information see “Facilities to Exporters”). Facilities to Importers Bank Maskan issues sight and deferred (up to 12 months) letters of credit with the lowest possible advance payment. Moreover, as an alternative to the opening of deferred letters of credit, qualified importers enjoy access to refinancing in the context of refinance framework contracts Bank Maskan has signed with foreign banks. 30 Annual Report 2010-11 Facilities to Exporters Bank Maskan allocates facilities to exporters in order to encourage non – oil export in the following ways: • Pre – export facilities to finance engineering, procurement or production related to the export of goods and technical services; • Post – export facilities, to provide bridge financing for deferred payment by the foreign party for purchased goods and technical services. In case of issuance of an irrevocable letter of credit, Bank Maskan provides facilities (in the equivalent amount in Rial) of up to 90% of the value of the exported product or service. In all other cases, the Bank finances up to 70% of the export value. Foreign Currency Accounts Bank Maskan opens foreign currency accounts in the name of legal or natural persons based on the following terms: 1. Denominated in EUR, USD, GBP, JPY, CHF, AED, SAR, CAD and BHD 2. Applicants need to satisfy the general conditions for opening Rial accounts The following are major types of Forex accounts offered by the Bank: Letters of Guarantee Bank Maskan issues the following types of forex denominated guarantees: • “Qarz – al – Hassaneh foreign currency savings account”, with a minimum balance of US$ 100 or equivalent; • “Qarz – al – Hassaneh foreign currency current account”, with a minimum balance of US$ 1,000 or equivalent; • “Foreign currency term deposit account”, with a minimum balance of US$ 1,000 or equivalent. • • • • Bank Maskan is also linked to the Reuters Dealing System and therefore able to adjust its competitive forex deposit and lending rates to latest market developments. Tender Guarantee and Bid Bond; Good Performance Bond; Advance Payment Guarantee; Retention Money Guarantee. 31 Annual Report 2010-11 Foreign Currency Payment Order With assistance of the SWIFT system and its network of correspondent banks, Bank Maskan effects in a timely and secure manner worldwide foreign currency payment orders. The service includes: Foreign Currency Exchange Services Bank Maskan purchases and sells at the floating rate, announced by the Central Bank of Iran the following currencies: EUR, USD, GBP, JPY, CHF, SAR, CAD, BHD and AED. • Issuance of foreign currency P/Os originating from foreign currency accounts, up to account balance; • Remittance of foreign currency P/Os amounts to individual’s foreign currency account; • Disbursement of banknotes to beneficiary of inward foreign currency P/Os; • Cash payments to travellers and tourists ; • Purchase of foreign currency P/Os and conversion into Rial; • Conversion of the currency of P/Os into other acceptable currencies, at the request of the client; • Collection of foreign currency cheques on behalf of foreign banks. The Bank, purchases without limit, foreign currencies received via the international banking system, including foreign currency P/Os, and other valid transfer tools as well as the balance of foreign currency accounts. The Bank sells foreign currencies to Iranians travelling abroad and Iranian companies with regards to their needs to effect payments abroad. Selling of foreign currencies to other persons is effected according to related regulations of the Central Bank of Iran. Foreign Exchange Dealing Bank Maskan utilizes its Reuters Dealing System to trade with banks around the world in foreign exchange. Correspondent Banking Bank Maskan has entered into correspondent banking agreements with first class banks in all parts of the world, covering all foreign currencies serviced by the Bank. Many of these agreements also include standby inter – bank credit lines or refinancing framework agreements to provide financial facilities at competitive prices to Iranian importers and exporters. At the request of its clients, the Correspondent Banking Department also translates account statements into English. Free Trade Zone Activities Iran’s Free Trade Zones are governed by its own set of banking and foreign exchange regulations, which are more liberal than in the Iranian mainland. In 2002 Bank Maskan established specialized branches in Kish and Qeshm Free Trade Zones to offer related enhanced services to its customers. The Bank’s branches in the Free Trade Zones: • Buy and sell foreign currency without limitation at the market rate; • Issue domestic and international P/Os at client’s request without limitation; • Issue import letters of credit; • Open various types of foreign currency accounts. 32 Annual Report 2010-11 Information Technology & E – Banking Services Today’s emergence of new technology is a key element in the approach of the banks toward organizing their business. In this context, the banking industry has experienced a high rate of growth in electronic banking in recent years. Bank Maskan, therefore, has employed state – of – the – art technology at the heart of its operations to improve customer satisfaction and profitability. In recent years, Telephone banking, Short Messaging System (SMS) banking, Internet banking and debit (cash) cards are available to the Bank’s customers with the convenience of ATMs being operational at most branches. These facilities remarkably reduce the need of customers to visit the branch, saving time for the customers and cost and work load for Bank Maskan, ultimately resulting in higher customer satisfaction. In addition, the IT Department of the Bank has managed various projects and initiatives including implementation of a new comprehensive banking software, expansion of internet banking and electronic services (card services), and updating hardware and network systems. Moreover, other software and projects have been implemented in order to further improve the Bank’s electronic infrastructure systems, all old cards have been renewed and about 8,000,000 new cards have been issued. Following its commitment to sustainable development, the Bank has furthered planned for other development programs, some of which have already started or been launched. At the top of these plans is further development of internet banking product and services. Expansion of Network Operating Center (NOC) and Security Operating Center, installation of housing and real estate intelligent identity system, expansion of SATNA and SHETAB services, strengthening relations with Bahrain, Qatar and Kuwait banking networks, launching e – learning and office automation plans are other part of our plans, through which we foresee a bright outlook in offering convenient and comfortable services to all customers. 33 Annual Report 2010-11 Organization Chart General Assembly of Banks Legal Inspectors Chairman of the Board & Managing Director Advisors & Special Inspectors Support Affairs Management International Affairs Management Performance Appraisal and Planning Center Security Management Board Member Board Member Board Member Logistics and Services Dept. Foreign Exchange Operations Dept. Performance Appraisal Dept. Personnel Security Dept. IT and Communications Management Credit Affairs and Investment Management Provinces and Regions Management Research and Planning Dept. Security and Safety Dept. IT Dept. IT Security Deputy Modern Banking Services Dept. Credit and Investment Dept. Branch Management Dept. Risk Management Dept. Human Resource Management Internal Auditing Dept. Personnel Affairs Dept. Financial Affairs Management Personnel Welfare Dept. Treasury and Transactions Dept. Training Dept. Construction Dept. Foreign Affairs Dept. Management Affairs Dept. Projects and Planning Management Planning Dept. Inspection Dept. Public Relations Dept. Legal Affairs & Debt Collection Dept. Information & Statistics Dept. General Accounting Dept. 34 Annual Report 2010-11 Human Resources and Training Bank Maskan recognizes that its success is entirely relied upon the devotion, resourcefulness, enthusiasm, and professionalism of our people; therefore the Bank gives great importance to securing high calibre personnel among university and industry elites, and appropriate many resources toward finding right people. On March 20, 2011, Bank Maskan employed a total of 10,860 staff, of which 2,814 were headquarter – based. The remaining 8,046 employees were working in 1,214 branch offices across the country. The following chart shows the educational background of Bank Maskan’s employees. 1.4% 3.5% Believing that training is a long – term investment toward achieving the Bank’s goals, the Bank has a strategic viewpoint in training its personnel. This also implies that all training activities require being in line with the Bank’s major goals and policies. Hence the Training Department considers the following goals for training of staff: • Improvement in productivity of the staff and their readiness for promotion; • Development of personnel’s professional skills and general know – how; • Improvement of decision making ability especially on the managerial level; • Integrating staff spirit with organizational goals and objectives; • Achieving Bank’s main objectives; • Increasing job satisfaction as well as motivation of the employees. IT and e – banking, international banking, marketing and customer relations, commercial contracts, and foreign languages were among the main areas of concentration in 2010 training strategy of the Bank. 36.6% 51.1% 7.3% High school Diploma Associate of Science B.Sc. Below Diploma Ph.D & M.Sc. Bank Maskan held 1,857 training courses for 39,300 trainees, classified under General Courses, Technical Courses, Professional Courses and Managerial Courses. In 2008 training hours offered per capita increased by nearly 28%. 35 Annual Report 2010-11 2009 2010 Number of Staff 11,017 10,860 Courses Trainees 1,935 1,626 48,555 47,977 2010 Training Courses 7.9% 5.2% 10.1% 42.3% 34.2% General Courses Applied Courses Proffessional Courses Managerial Courses Conferences Person/Hours Of Training 905,334 929,676 Training Hours per Capita 82.2 85.6 36 Annual Report 2010-11 Research & Development Center The R&D center was established in 2004. It aims at conducting research and surveys to find solutions for existing problems and to exploit potential opportunities. The main objectives of the Center can be listed as promoting employees’ knowledge, customizing modern banking technology for the Bank, research and study on generating new know – how and finally utilizing the proposals and ideas of analysts and experts. R&D Center consists of 5 main committees and groups in which it conducts various studies and projects to improve the Bank’s performance in all operational and financial aspects. All committees are committed to not only design and conduct internal research projects, but also to support preferable academic / industrial research proposal as well as PhD and Master degree dissertations, related to the Bank’s fields of interest or requirement. More than 100 research and development projects were ratified or in – progress during 2010. R&D Center Organization Chart Chairman of the Board & Managing Director Board Member Proposals Council Head of Research & Development Center Proposals Deputy Proposals Arrangement Group Research Supreme Council Research Deputy Archive & Office Affairs Resource Provision & Allocation Group Organization & HR Committee Economics, Marketing & Modern Services Group Finance Committee Organization & HR Group Finance Group Supreme Research Council’s Executive Group Economics, Marketing & Modern Services Committee Resource Provision & Allocation Committee Construction & Housing Committee 37 Annual Report 2010-11 Major Subsidiaries Bank Maskan Investment Management Company (Public Joint Stock) Bank Maskan Investment Management Company (BMIMC) was established in 1975 in Tehran. This company is a wholly owned subsidiary of Bank Maskan. On March 20, 2011 its registered capital amounted to Rial 1 billion (US$ 97,000). BMIMC offers full brokerage, asset management and investment banking advisory services. As a high profile brokerage company, BMIMC has been on a solid operational and financial track in recent year. All key performance indicators of the company such as total assets (Rial 5,724 million – US$ 556.3 million), operating revenues (Rial 1,015 million – US$ 98,000), as well as net profit (Rial 1,000 million – US$ 96,500) have been ascending in the meanwhile. Bank Maskan Human Resource Supply & Support Services Company (Private Joint Stock) Bank Maskan Support Services Company (BMSSC) was established in 2003 in Tehran. This Company is a wholly owned subsidiary of Bank Maskan. On March 20, 2010 its registered capital amounted to Rial 100 million (US$ 9,700). BMSSC offers recreational, sport, healthcare and welfare services and facilities to all members of Bank Maskan and its affiliates. Total assets and net profit of the company are amounted to Rial 55.1 billion (US $ 5.3 million) and Rial 4,712 million (US$ 386,000) respectively, by end of 2010 financial year. Navaco Company (Private Joint Stock) Navaco Company was established in 1976 in Tehran, as a wholly owned subsidiary of Bank Maskan. On March 20, 2011 its registered capital amounted to Rial 121.1 billion (US$ 11.8 million). Navaco is Information Technology arm of Bank Maskan, active in conducting researches, designing, and giving strategic plans in 38 Annual Report 2010-11 the field of IT, as well as producing network security systems and support softwares. Total assets and revenues of Navaco were raised to Rial 241,500 million (US$ 23.5 million) and Rial 63,800 million (US$ 6.1 million) in 2010. Tehran – Pardis Freeway Company (Private Joint Stock) Tehran – Pardis Freeway Company was established in 2000 in Tehran as a Public Joint Stock Company. The Company’s registered capital currently stands at Rial 1,200 million (US$ 166,600). This company is in charge of construction, maintenance and operation of Tehran Pardis freeway. After registration, an agreement was signed between the Ministry of Roads and Transportation, as the client, and Tehran – Pardis Freeway Company, as the contractor, in May 2, 2001. According to the agreement, the project funding comes 80% from the Company and 20% from the Ministry. Pasokhgou Exchange Company The Company also operates some collateral projects in order to cover expenses of the original project. Bank Maskan holds a 40% stake in the Company. According to latest estimates, the overall progress of the project by end of 2010 is 97%. Pasokhgou Exchange Company was established in 2009 in Tehran as a wholly owned subsidiary of Bank Maskan. On March 20, 2011 registered capital of the Company amounted to Rial 20,000 million (US$ 1.9 million). According to its Article of Association, Pasokhgou is the official exchange company of Bank Maskan. Its main fields of activity include cash and on remittance transactions over various foreign currencies, gold, and silver; all complying with the rules and regulations of the Central Bank of Iran. The company has tripled its net profit to Rial 1,290 million (US$ 124,500) from the date of incorporation. Firoozabad Automated Brick Industries (Private Joint Stock) Lavizan Development Company (Private Joint Stock) Firoozabad Automated Brick Industries (FABI) was established in 1983 in Tehran. This Company is also a wholly owned subsidiary of Bank Maskan. On March 20, 2011 its registered capital amounted to Rial 5,000 million (US$ 486,000). FABI operates automated production lines for bricks and other construction materials. The operating profit figure of FABI stood at Rial 2,251 million (US$ 217,000) by the 2010 year end. Lavizan Development Company was established in 1975 in Tehran. On March 20, 2011 the registered capital of Lavizan Development Company amounted to Rial 3,600 million (US$ 350,000). Bank Maskan held a 15.69% stake in the Company. Lavizan Development Company engages in construction and real estate development activities. 2010-11 Annual Report Bank Maskan Annual Report 2010-11 41 Excerpt from the Auditor’s Report 1. The consolidated and non – consolidated balance sheets of Bank Maskan as of March 20, 2011 and the consolidated and non – consolidated income and cash flow statements of the Bank for the year ended at the same date, together with accompanying descriptive notes, have been audited by this organization. The board of directors of Bank Maskan is responsible for the content of the financial statements and it is the responsibility of this organization to comment on the financial statements based on the performed audit and to report cases of non – compliance with monetary and banking rules as well as regulations on usury – free banking stipulated in the Commercial Code as amended and the Bank’s articles of association. 2. The audit by this organization has been accomplished based on auditing standards. According to these standards, this organization has programmed and performed an optimized audit to reasonably ensure the non – existence of significant mistakes and distortions. The audit included random checks of evidence and documents supporting the figures in the financial statements. The audit also included inspection of applied accounting policies, assessments made by the board of directors and inspection of the overall accounts presented. This organization believes the performed audit produced a reasonable base of opinion on the financial statements. 3. In the opinion of this organization the above mentioned financial statements show that the consolidated and non – consolidated financial status of Bank Maskan as of March 20, 2011 and the consolidated and non – consolidated operations and cash flows for the fiscal year ended on the same date, are in all important aspects consistent with the accounting standards. 4. The Board of Directors’ report to the Annual General Assembly was examined by this organization. In the course of the performed audit, this organization has not noticed any important discrepancy between the content of the report and the documents and evidence presented by the Board of Directors. June 22, 2011 State Audit Organization Forough Rashtchian Seyed Mohammad Miraftabzadeh 42 Bank Maskan Annual Report 2010-11 Bank Maskan Consolidated Balance Sheet Million March 19, 2011 IRR March 20, 2010 USD IRR USD Assets Cash 2,886,974 280.56 1,867,964 189.43 11,375,537 1,105.49 10,374,770 1,052.10 Due from Banks and Credit Institutions 16,357,096 1,589.61 6,817,271 691.34 Loans Granted and Due from the Public Sector 14,819,191 1,440.15 3,281,571 332.78 362,780,089 35,255.60 199,515,006 20,232.74 8,281,574 804.82 1,912,294 193.92 Due from the Central Bank Loans Granted and Due from the Private Sector Term Letters of Credit of Debtors Participation Bonds Investments and Partnerships 579,212 56.29 1,972,693 200.05 4,515,951 438.87 3,841,847 389.60 Current Contracts 3,081,031 299.42 2,888,838 292.96 Fixed Assets 9,670,949 939.84 8,800,553 892.46 Other Assets 6,010,129 584.07 2,609,493 264.63 Total Assets 440,357,733 42,794.73 243,882,300 24,732.00 Letters of Credit Commitments 5,847,098 568.23 960,672 97.42 Bank Guarantees Commitments 2,878,933 279.78 1,107,223 112.28 434,207 42.20 1,476,942 149.78 Managed Funds Other Commitments Total 1,598,434 155.34 41,825 4.24 10,758,672 1,045.55 3,586,662 363.72 152,028,891 14,774.43 49,519,525 5,021.75 18,360,232 1,784.28 11,217,718 1,137.58 Liabilities Due to the Central Bank Due to Banks and Credit Institutions Due to Foreign Banks for Letters of Credit Demand Deposits Savings Accounts 3,028,031 294.27 1,085,077 110.04 22,873,414 2,222.88 14,452,630 1,465.64 48,494,185 4,712.75 44,733,132 4,536.37 108,047,362 10,500.23 91,966,535 9,326.29 Other Deposits 1,754,899 170.54 485,007 49.18 Other Liabilities & Provisions 17,044,022 1,656.37 10,996,263 1,115.13 Three Years Participation Bonds of Bank Maskan 47,857,751 4,650.90 4,075,977 413.34 Reserve for work termination benefits 872,287 84.77 685,101 69.48 Items in Transit 691,409 67.19 2,251,934 228.37 421,052,483 40,918.61 231,468,899 23,473.17 Share Capital 14,074,157 1,367.75 7,066,657 716.63 Legal Reserve 2,839,779 275.97 2,653,227 269.06 Term Deposits Total Liabilities Capital Reserve and Funds Transferable to Capital 50,023 4.86 37,909 3.84 Exchange Rate Fluctuations Result 51,886 5.04 51,886 5.26 Profit(loss) from Interchange of Forex Assets and Liabilities Accumulated Profit (Loss) Total Bank Shareholders’ Equity Minority Interest Total Shareholders’ Equity Total Liabilities & Shareholders’ Equity 330,092 32.08 250,665 25.42 1,070,744 104.06 1,492,065 151.31 18,416,681 1,789.76 11,552,409 1,171.53 888,569 86.35 860,992 87.31 19,305,250 1,876.12 12,413,401 1,258.84 440,357,733 42,794.73 243,882,300 24,732.00 Letters of Credit Commitments 5,847,098 568.23 960,672 97.42 Bank Guarantees Commitments 2,878,933 279.78 1,107,223 112.28 434,207 42.20 1,476,942 149.78 Managed Funds Other Commitments Total 1,598,434 155.34 41,825 4.24 10,758,672 1,045.55 3,586,662 363.72 Bank Maskan Annual Report 2010-11 43 Bank Maskan Consolidated Income Statement Million March 19, 2011 IRR March 20, 2010 USD IRR USD Revenues from Joint Investments Profit and Interest on Islamic Contracts Net Income from Services Other Revenues 30,473,663 2,940.34 19,336,521 1,966.29 2,822,292 272.32 1,755,952 178.56 693,114 66.88 723,792 73.60 Total Revenues from Joint Investments 33,989,069 3,279.53 21,816,265 2,218.45 Depositors’ Profit (17,061,409) (1,646.22) (12,225,674) (1,243.20) (2,067,757) (199.51) (1,186,867) (120.69) (19,129,166) (1,845.73) (13,412,541) (1,363.89) 14,859,903 1,433.80 8,403,724 854.56 Cost Price on Good Sold Net Profit Paid to Depositors Bank’s Profit Revenues from Own Investments Profit and Interest Receivable Fees & Commissions Other Revenues Total Revenues from Own Investments Total Revenues 31,547 3.04 310,643 31.59 829,386 80.03 469,072 47.70 991,771 95.69 473,260 48.12 1,852,731 178.77 1,252,975 127.41 16,712,634 1,612.57 9,656,699 981.97 (7,345,671) (708.77) (3,937,811) (400.43) (336,608) (32.48) (205,892) (20.94) Expenses Interest Paid Fees & Commissions Paid (7,712,978) (744.21) (4,576,889) (465.41) Other Expenses General Expenses 714,823 68.97 520,511 52.93 Total Expenses (14,680,434) (1,416.48) (8,200,081) (833.85) Profit Before Tax 2,032,200 196.08 1,456,618 148.12 Tax (206,659) (19.94) (196,551) (19.99) Net Profit 1,601,435 154.52 1,094,079 111.25 224,106 21.62 165,988 16.88 Minority Interest 44 Bank Maskan Annual Report 2010-11 Bank Maskan Consolidated Statement of Earnings Million March 19, 2011 IRR March 20, 2010 USD IRR USD Net Profit 1,601,435 154.52 1,094,079 111.25 Accumulated Profit at the Beginning of the Year 1,973,662 190.43 741,874 75.44 Prior Year Adjustments (482,596) (46.56) 65,500 6.66 Accumulated Profit at the Beginning of the Year – Adjusted 1,492,066 143.97 807,374 82.10 Allocable Profit 3,093,501 298.49 1,901,453 193.35 Legal Reserve (201,289) (19.42) (114,256) (11.62) Recapitalization of the Bank (709,800) (68.49) - - (12,512) (1.21) (10,323) (1.05) Profit Allocation Funds Transferable to Capital Sub Total (923,601) (89.12) (124,579) (12.67) Dividend Payable to the Government (432,793) (41.76) (284,809) (28.96) Ratified Dividend (664,040) (64.07) - - Bonus for the Board of Directors Sub Total Accumulated Profit (Loss) at the End of the Year Minority Interest (2,323) (0.22) - - (1,099,156) (106.06) (284,809) (28.96) 1,070,774 103.32 1,492,065 151.73 376,388 36.32 178,955 18.20 Consolidated Comprehensive Statement of Earnings Million Net Profit Exchange Rate Fluctuations Profit/(Loss) Comprehensive Profit Prior Year Adjustments Recognized Comprehensive Profit from Previous Year Minority Interest March 19, 2011 IRR USD March 20, 2010 IRR USD 1,601,435 154.52 1,094,079 111.25 79,427 7.66 250,665 25.49 1,680,862 162.18 1,344,744 136.74 (481,596) (46.47) 65,500 6.66 (1,199,266) (115.71) 1,410,244 143.40 215,163 20.76 147,114 14.96 Bank Maskan Annual Report 2010-11 45 Bank Maskan Consolidated Cash Flow Statement Million March 19, 2011 IRR March 20, 2010 USD IRR USD Operating Activities Net Cash Flow From Operating Activities (93,263,413) (8,998.79) 10,829,175 1,098.18 (284,809) (27.48) (2,313,066) (234.57) Return on Investments and Interest Paid for Financing Dividend Payable to the Government 323,745 31.24 240,468 24.39 Interest Paid to Financial Facilities Dividends Received (2,018,444) (194.76) (1,618,351) (164.12) Net Cash Flow from Return on Investments and Profit Paid (1,979,508) (191.00) (3,690,949) (374.30) (475,653) (45.89) (647,367) (65.65) (736,190) (71.03) (124,115) (12.59) Income Tax Income Tax Paid Investment Activities Cash Paid from Direct Investments and Legal Participations Cash Received from Sale of Investments Cash Paid for Purchasing, Construction, and Completion of Fixed Asset Cash Received from Sale of Fixed Assets 207,423 20.01 173 0.02 (1,487,943) (143.57) (2,093,651) (212.32) 142,273 13.73 33,144 3.36 Net Cash Flow from Investment Activities (1,874,437) (180.86) (2,184,449) (221.52) Net Cash flow before Financing Activities (97,593,011) (9,416.54) 4,306,410 436.71 Facilities Received from the Central Bank 50,498,646 4,872.51 16,500,000 1,673.26 Line of Credit Received from the Central Bank 50,469,730 4,869.72 (11,960,869) (1,212.95) 17,860,512 1,723.32 2,244,000 227.56 (21,531,045) (2,077.48) (6,581,808) (667.46) 97,477,843 9,405.43 201,323 20.42 (115,168) (11.11) 4,507,733 457.13 5,377 0.52 (5,163,134) (523.59) (109,791) (10.59) (655,401) (66.46) Financing Activities Facilities Received from Other Banks Reimbursement of Facilities from Other Banks Net Cash Flow from Financing Activities Net Cash Flow Exchange Rate Fluctuations Profit/(Loss) Net Cash Increase/ Decrease during the year Cash Balance at the Beginning of the Year 4,729,597 456.35 5,384,998 546.09 Cash Balance at the End of the Year 4,619,806 445.76 4,729,597 479.63 Non – Cash Transactions 7,404,000 714.40 574,634 58.27 46 Bank Maskan Annual Report 2010-11 Bank Maskan Balance Sheet Million March 19, 2011 IRR March 20, 2010 USD IRR USD Assets 2,839,757 275.97 1,850,196 188.14 Due from the Central Bank Cash 11,375,537 1,105.49 10,374,770 1,054.99 Due from Banks and Credit Institutions 16,357,096 1,589.61 6,817,271 693.23 Loans Granted and Due from the Public Sector 14,819,191 1,440.15 3,281,571 333.70 364,996,780 35,471.02 200,901,122 20,429.24 8,281,574 804.82 1,912,294 194.46 579,212 56.29 1,972,693 200.60 Investments and Partnerships 1,448,043 140.72 1,192,341 121.25 Fixed Assets 8,457,280 821.89 7,487,353 761.37 Loans Granted and Due from the Private Sector Term Letters of Credit of Debtors Participation Bonds Other Assets 8,813,883 856.55 5,464,543 555.68 Total Assets 437,968,353 42,562.52 241,254,154 24,532.66 Letters of Credit Commitments 4,847,098 471.05 960,672 97.69 Bank Guarantees Commitments 2,878,933 279.78 1,107,223 112.59 Managed Funds Other Commitments Total 434,207 42.20 1,476,942 150.19 1,598,434 155.34 41,825 4.25 10,758,672 1,045.55 3,586,662 364.72 152,028,891 14,774.43 49,519,525 5,035.54 18,063,300 1,755.42 10,923,321 1,110.77 Liabilities Due to the Central Bank Due to Banks and Credit Institutions Due to Foreign Banks for Letter Credits Demand Deposits Savings Accounts Term Deposits 3,028,031 294.27 1,085,077 110.34 21,688,291 2,107.71 12,993,962 1,321.33 48,500,957 4,713.41 44,733,132 4,548.82 108,158,173 10,511.00 92,078,845 9,363.32 Other Deposits 1,754,899 170.54 485,007 49.32 Other Liabilities & Provisions 17,050,023 1,656.95 10,988,898 1,117.44 Three Years Participation Bonds of Bank Maskan 47,873,751 4,652.45 4,079,977 414.88 833,547 81.01 654,311 66.54 Reserve for work termination benefits Items in Transit Total Liabilities 691,409 67.19 2,251,934 228.99 419,671,272 40,784.38 229,793,989 23,367.30 0.00 Share Capital 14,074,157 1,367.75 7,066,657 718.59 Legal Reserve 2,722,643 264.59 2,560,345 260.36 Capital Reserve and Funds Transferable to Capital 50,000 4.86 37,488 3.81 Exchange Rate Fluctuations Result 51,886 5.04 51,886 5.28 Profit(loss) from Interchange of Forex Assets and Liabilities Accumulated Profit (Loss) Total Shareholders’ Equity Total Liabilities & Shareholders’ Equity 330,092 32.08 250,665 25.49 1,068,303 103.82 1,493,124 151.83 18,297,081 1,778.14 11,460,165 1,165.36 437,968,353 42,562.52 241,254,154 24,532.66 Letters of Credit Commitments 4,847,098 471.05 960,672 97.69 Bank Guarantees Commitments 2,878,933 279.78 1,107,223 112.59 Managed Funds Other Commitments Total 434,207 42.20 1,476,942 150.19 1,598,434 155.34 41,825 4.25 10,758,672 1,045.55 3,586,662 364.72 Bank Maskan Annual Report 2010-11 47 Bank Maskan Income Statement Million March 19, 2011 IRR March 20, 2010 USD IRR USD Revenues from Joint Investments Profit and Interest on Islamic Contracts Other Revenues 30,675,347 2,959.80 19,504,076 1,977.90 960,961 92.72 755,826 76.65 Total Revenues from Joint Investments 31,636,308 3,052.52 20,259,902 2,054.55 Depositors’ Profit (17,094,339) (1,649.40) (12,230,723) (1,240.31) (17,094,339) (1,649.40) (12,230,723) (1,240.31) 14,541,969 1,403.12 8,029,179 814.24 Net Profit Paid to Depositors Bank’s Profit Revenues from Own Investments 31,574 3.05 360,643 36.57 Fees & Commissions Profit and Interest Receivable 829,386 80.03 469,072 47.57 Other Revenues 846,071 81.64 439,316 44.55 Total Revenues from Own Investments Total Revenues 1,707,031 164.71 1,219,031 123.62 16,249,000 1,567.83 9,248,210 937.86 (7,265,334) (701.02) (3,871,931) (392.65) (336,608) (32.48) (205,892) (20.88) Expenses Interest Paid (depositors excluded) Fees & Commissions Paid Total Cost Total Expenses Profit Before Tax Tax Net Profit (7,565,075) (729.94) (4,458,366) (452.12) (15,167,017) (1,463.43) (8,536,189) (865.65) 1,081,983 104.40 712,021 72.21 (189,401) (18.27) (187,564) (19.02) 892,581 86.12 524,457 53.18 48 Bank Maskan Annual Report 2010-11 Bank Maskan Statement of Earnings Million Net Profit Accumulated Profit at the Beginning of the Year March 19, 2011 IRR March 20, 2010 USD IRR USD 892,582 86.12 524,457 53.18 1,951,465 188.29 1,255,836 127.35 Prior Year Adjustments (458,341) (44.22) 114,766 11.64 Accumulated Profit at the Beginning of the Year – Adjusted 1,493,124 144.07 1,370,602 138.99 Allocable Profit 2,358,706 227.59 1,895,059 192.18 Legal Reserve (162,297) (15.66) (168,803) (17.12) Recapitalization of the Bank (709,800) (68.49) - - Profit Allocation Funds Transferable to Capital Sub Total (12,513) (1.21) (10,324) (1.05) (884,610) (85.35) (117,127) (11.88) Dividend Payable to the Government (432,793) (41.76) (284,808) (28.88) Accumulated Profit (Loss) at the End of the Year 1,068,303 103.08 1,493,124 151.42 Consolidated Comprehensive Comprehensive Statement of Earnings Million Net Profit March 19, 2011 IRR March 20, 2010 USD IRR USD 892,582 86.12 524,457 53.18 79,427 7.66 250,665 25.42 Comprehensive Profit 972,009 93.79 775,122 78.60 Prior Year Adjustments (458,341) (44.22) 114,766 11.64 513,668 49.56 889,888 90.24 Exchange Rate Fluctuations Profit/(Loss) Recognized Comprehensive Profit from Previous Year Bank Maskan Annual Report 2010-11 49 Bank Maskan Cash Flow Statement Million March 19, 2011 IRR March 20, 2010 USD IRR USD (93,835,314) (9,053.97) 9,704,780 984.16 (284,809) (27.48) (2,313,066) (234.57) 166,640 16.08 44,934 4.56 Operating Activities Net Cash Flow From Operating Activities Return on Investments and Interest Paid for Financing Dividend Payable to the Government Dividends Received Interest Paid to Financial Facilities (1,982,427) (191.28) (1,546,523) (156.83) Net Cash Flow from Return on Investments and Profit Paid (2,100,596) (202.68) (3,814,655) (386.84) (453,004) (43.71) (611,360) (62.00) Income Tax Income Tax Paid Investment Activities Cash Paid from Direct Investments and Legal Participations Cash Paid for Purchasing, Construction, and Completion of Fixed Asset Cash Received from Sale of Fixed Assets (129,100) (12.46) (22,822) (2.31) (1,207,985) (116.56) (902,695) (91.54) 108,264 10.45 16,116 1.63 Net Cash Flow from Investment Activities (1,228,821) (118.57) (909,401) (92.22) Net Cash flow before Financing Activities (97,617,735) (9,418.92) (4,369,364) (443.10) Facilities Received from the Central Bank 50,498,646 4,872.51 16,500,000 1,673.26 Line of Credit Received from the Central Bank 50,649,730 4,887.08 (11,960,869) (1,212.95) Financing Activities Facilities Received from Other Banks Reimbursement of Facilities from Other Banks Net Cash Flow from Financing Activities Net Cash Flow Exchange Rate Fluctuations Profit/(Loss) Net Cash Increase/ Decrease 17,790,000 1,716.52 2,200,000 223.10 (21,465,258) (2,071.14) (6,611,475) (670.47) 97,473,118 9,404.97 127,656 12.95 (144,617) (13.95) 4,497,020 456.04 5,377 0.52 (5,163,134) (523.59) (139,240) (13.43) (666,114) (67.55) Cash Balance at the Beginning of the Year 4,711,829 454.63 5,377,942 545.37 Cash Balance at the End of the Year 4,572,589 441.20 4,711,828 477.82 Non – Cash Transactions 7,292,500 703.64 - - 50 Bank Maskan Annual Report 2010-11 Foreign Exchange Branches International banking services relating to letters of credit, guarantees, foreign exchange and worldwide money transfers are carried out through the following branches: Tehran Tehran Central Branch Next to Sarhang Sakhaei, Ferdowsi Ave, Tehran, Iran Tel:+98 21 66 70 14 34 Fax: +98 21 66 70 14 34 ................................................................................................... Afriqa Shomali Branch Golshahr Blvd, Africa Ave, Tehran, Iran Tel: +98 21 22 02 68 50 Fax: +98 21 22 01 57 94 ................................................................................................... Ayatollah Kashani Branch Next to Ferdows Blvd, Ayatollah Kashani Blvd, Tehran, Iran Tel: +98 21 44 08 96 55 Fax: +98 21 44 08 96 55 ................................................................................................... Chahar rah Qanut Branch Qanut Junction, Shahid Kolah Douz Ave, Tehran, Iran Tel: +98 21 22 56 60 80 Fax:+98 21 22 55 13 90 ................................................................................................... >> Karimkhan Zand Branch Karimkhan Zand Ave., Shahid Hosseini St., Tehran, Iran Tel: +98 21 88 20 02 50 Fax: +98 21 88 20 02 89 ................................................................................................... Sa’adat Abad Branch Eastern Sarv St, Kadj Sq, Sa’adat Abad, Tehran, Iran Tel: +98 21 22 06 44 88 Fax: +98 21 22 06 44 88 ................................................................................................... Sepahbod Gharaney Branch Sepahbod Gharaney Ave, Ferdowsi Sq, Tehran, Iran Tel: +98 21 88 34 93 99 Fax: +98 21 88 84 21 61 ................................................................................................... Shahid Khoddami Branch Next to Homa Hotel, Opposite National Iranian Housing Organization, Shahid Khoddami Ave., Vanak Sq., Tehran, Iran Tel: +98 21 88 77 39 69 Fax: +98 21 88 79 87 55 ................................................................................................... Tajrish Branch Close to Tajrish Sq, Vali Asr Ave, Tehran, Iran Tel: +98 21 22 71 00 91 Fax: +98 21 22 71 43 68 ................................................................................................... Tohid Branch Northern Roudaki, Azadi Ave, Tehran, Iran Tel: +98 21 66 93 25 00 Fax: +98 21 66 93 25 00 ................................................................................................... Ekhtiyarieh Shomali Branch Next to Ghaffari Alley, Northern Ekhtiyarieh Ave, Tehran, Iran Tel: +98 21 22 58 02 60 Fax: +98 21 22 58 03 01 ................................................................................................... Velenjak Branch Tabnak St, Velenjak, Tehran, Iran Tel: +98 21 22 41 26 25 Fax:+98 21 22 42 53 97 ................................................................................................... Niavaran Branch Opposite Jamaran St, Shahid Bahonar Ave, Tehran, Iran Tel: +98 21 22 81 86 27-9 Fax: +98 21 22 29 37 97 ................................................................................................... Yousef Abad Branch Between Farhang and Kalantari, Asad Abadi Ave, Tehran, Iran Tel: +98 21 88 06 12 07 Fax: +98 21 88 06 12 07 ................................................................................................... Mirdamad Branch Next to Southern Razan, Mirdamad Blvd, Tehran, Iran Tel: +98 21 22 91 40 03 Fax: +98 21 22 91 40 04 ................................................................................................... Ostad Motahari Gharbi Branch Opposite Tehran Grand Hotel, Motahari Ave, Tehran, Iran Tel: +98 21 88 91 62 82 Fax: +98 21 88 91 62 81 ................................................................................................... Taleqani Branch Taleqani St., Before Mofatteh St., Tehran, Iran Tel: +98 21 88 38 17 32 Fax: +98 21 88 38 17 32 ................................................................................................... Vali Asr Square Branch Opposite Damavand Hotel, Vali Asr Ave, Tehran, Iran Tel: +98 21 88 91 35 32-3 Fax: +98 21 88 89 72 27 ................................................................................................... Bank Maskan Annual Report 2010-11 Tehran Shohada Branch Next to Trafic Police Station, Hefdahe Shahrivar St., Tehran, Iran Tel: +98 21 88 91 35 32-3 Fax: +98 21 88 89 72 27 ................................................................................................... Shahrara Branch Shahrara Sq., Tehran, Iran Tel: +98 21 88 27 44 38 Fax: +98 21 88 27 44 39 ................................................................................................... Vanak Sq. Branch Opposite Shahid Khodami St., Next to Sharifi St., Vanak Sq., Tehran, Iran Tel: +98 21 88 87 87 03 Fax: +98 21 88 67 85 08 ................................................................................................... Golestan – e – Pasdaran Branch No.1307, Between 3rd and 4th Golestan, Pasdaran St., Tehran, Iran Tel: +98 21 22 76 08 52 Fax: +98 21 22 57 09 09 ................................................................................................... Shahid beheshti Branch No.240, Next to Takhti Junction, Shahid Beheshti St., Tehran, Iran Tel: +98 21 88 73 96 23 Fax: +98 21 88 74 22 26 ................................................................................................... Narmak Branch Shahid Ayat Ave, Below Nabovat Sq., Tehran, Iran Tel: +98 21 77 90 82 64 Fax: +98 21 77 95 64 31 ................................................................................................... 51 >| Seyed Khandan Branch No 108, Simorgh St., Next to Seyed Khandan Bridge, Tehran, Iran Tel: +98 21 22 89 05 13 Fax: +98 21 22 89 05 11 ................................................................................................... Kouy – e – Nasr Branch 12th St., Kouy – e – Nasr, Tehran, Iran Tel: +98 21 88 28 98 80 Fax: +98 21 88 28 98 80 ................................................................................................... Vali Asr – Tavanir Branch Opposite Dey Hospital, Vali Asr Ave., Tehran, Iran Tel: +98 21 88 64 47 03 Fax: +98 21 88 64 47 03 ................................................................................................... Shiraz – e – Shomali Branch Shiraz – e – Shomali St., Tehran, Iran Tel: +98 21 88 61 86 47 Fax: +98 21 88 61 86 47 ................................................................................................... Proffesor Hesabi Branch Before Dowlat St., Dr. Shariati Ave., Tehran, Iran Tel: +98 21 22 60 10 23 Fax: +98 21 22 60 10 23 ................................................................................................... Enqelab Branch Enqelab Sq., Azadi St., Tehran, Iran Tel: +98 21 66 90 00 53 Fax: +98 21 66 90 00 53 ................................................................................................... 52 Other Cities Bandar Abbas Central Branch Imam Khomeini Blvd, Bandar Abbas, Iran Tel: +98 761 224 30 02-3 Fax: +98 761 224 22 51 ................................................................................................... Isfahan Sa’adat Abad Branch Sa’adat Abad Ave, Darvazeh Shiraz, Isfahan, Iran Tel: +98 311 668 38 72 Fax: +98 311 668 38 72 ................................................................................................... Isfahan Ferdowsi Branch Fersowsi St., Isfahan, Iran Tel: +98 311 220 66 99 Fax: +98 311 222 00 75 ................................................................................................... Rasht Central Barnch Qods Junction,Rasht,Iran Tel: +98 131 32 11 647 Fax: +98 131 32 11 647 ................................................................................................... Isfahan Central Branch Kamal Ismaeil Ave, Isfahan, Iran Tel: +98 311 221 69 50 Fax: +98 311 222 98 60 ................................................................................................... Kish Venus Branch Venus Shopping Center, Stall No.119, Kish, Iran Tel: +98 764 442 25 20-2 Fax: +98 764 442 25 23-4 ................................................................................................... Karaj Central Branch Next to Shahrdari, Dr. Beheshti Ave, Karaj, Iran Tel: +98 261 222 00 40 Fax: +98 261 222 37 72 ................................................................................................... Kermanshah Central Branch Ayatollah Ashrafi Isfahani Ave, Kermanshah, Iran Tel: +98 831 725 42 00 Fax: +98 831 724 92 52 ................................................................................................... Ardebil Central Branch 30 metry St., (Taleqani St) Opposite to city council, Ardebil, Iran Tel: +98 451 336 53 12 Fax: +98 451 336 53 74 ................................................................................................... Mashad Sajjad Blvd Branch Next to Northern Bozorgmehr St., Sajjad Blvd., Mashad, Iran Tel: +98 511 768 17 80 Fax: +98 511 768 17 80 ................................................................................................... Mashad Central Branch Dr. Chamran St, Mashad, Iran Tel: +98 511 222 67 37 Fax: +98 511 222 67 50 ................................................................................................... Bank Maskan Annual Report 2010-11 >> Orumyeh Central Branch Daneshkadeh Junction, Kashani Ave, Orumyeh, Iran Tel: +98 441 344 59 99 Fax: +98 441 346 37 77 ................................................................................................... Qazvin Central Branch Taleghani St., Opposite to Alborz Hotel, Qazvin Iran Tel: +98 281 22 26 737 Fax: +98 281 22 26 737 ................................................................................................... Shiraz Central Branch Karim Khan Zand Ave, Shiraz, Iran Tel: +98 711 235 31 95 Fax: +98 711 23 597 05 ................................................................................................... Tabriz Valiasr Branch Falake Bozorg, Kouye Vali Asr, Tabriz, Iran Tel: +98 411 330 66 44 Fax: +98 411 332 71 34 ................................................................................................... Tabriz Central Branch Khaqani St, Imam Khomeini Ave, Tabriz, Iran Tel: +98 411 554 51 65 Fax: +98 411 554 51 67 ................................................................................................... Zanjan Central Branch Sa’adi Junction, Be’sat Sq., Zanjan, Iran Tel: +98 241 31 23 344 Fax: +98 241 31 23 345 ................................................................................................... Sari Central Branch Farhang Ave., Sari, Iran Tel: +98 151 222 09 13 Fax: +98 151 222 21 17 ................................................................................................... Kerman Central Branch Moallem Crossroad, Oods St., Kerman, Iran Tel: +98 341 226 91 20 Fax: +98 341 226 91 20 ................................................................................................... Kashan Central Branch Mir Emad St., Shahid Rajaee St., Panzdahe Khodrad Sq., Kashan, Iran Tel: +98 361 446 33 35 Fax: +98 361 444 11 15 ................................................................................................... Amol Central Branch Next to Taghi Khan Mosque, Between 3rd and 4th Passage, Mohseni St., Amol, Iran Tel: +98 831 321 16 47 Fax: +98 831 321 16 47 ................................................................................................... Tabriz Shahid Madani Branch Opposite Saraye Almahdi, Shahid Madani Ave, Tabriz, Iran Tel: +98 411 526 10 50 Fax: +98 411 526 24 03 ................................................................................................... Bank Maskan Annual Report 2010-11 Other Cities Hamedan Central Branch Next to Bu Ali Shrine, Bu Ali St., Hamedan, Iran Tel: +98 811 83 50 00 15 Fax: +98 811 83 50 00 15 ................................................................................................... Ahvaz Salmane Farsi Branch Between Farsi and Hafez Streets, Salmane Farsi St., Ahvaz, Iran Tel: +98 611 221 27 56 Fax: +98 611 222 99 40 ................................................................................................... Qom Central Branch Opposite the Telecommunication center, Nouzdahe Dey St., Qom Iran Tel: +98 251 770 26 70 Fax: +98 251 776 05 55 ................................................................................................... Isfahan Shahin Shahr Central Branch Ferdowsi St., Shahin Shahr, Isfahan, Iran Tel: +98 312 528 89 0 Fax: +98 312 524 48 96 ................................................................................................... 53 >| Babol Central Branch Chaharsough, Imam St., Babol, Iran Tel: +98 111 222 30 17 Fax: +98 111 222 30 16 ................................................................................................... Sari Gharen Branch Gharen St., Sari, Iran Tel: +98 151 220 00 62 Fax: +98 151 220 26 62 ................................................................................................... Birajnd Central Branch Imam Khomeini Sq., Birjand, Iran Tel: +98 561 223 23 95 Fax: +98 561 223 23 95 ................................................................................................... Bojnourd Central Branch Next to Dr. Shariati St., Taleghani – e – Gharbi St., Bojnourd, Iran Tel: +98 584 223 81 18 Fax: +98 584 223 81 18 ................................................................................................... Bandar Anzali Central Branch Shahid Motahhari St., Bandar Anzali, Iran Tel: +98 181 424 40 37 Fax: +98 181 424 40 37 ................................................................................................... Marivan Central Branch Mohammad Veisi Bazaar, Before Shahid Fahmideh Sq., Marivan, Iran Tel: +98 875 322 14 21 Fax: +98 875 322 14 21 ................................................................................................... Arak Central Branch Next to Haji Taghi Khan Mosque, Mohseni St., Arak, Iran Tel: +98 861 21 00 05 Fax: +98 861 21 00 05 ................................................................................................... Baneh Central Branch Before Imam Blvd, Imam St., Baneh, Iran Tel: +98 875 422 71 85 Fax: +98 875 422 71 85 ................................................................................................... Yazd Central Branch Shahid Rajaee St., Yazd, Iran Tel: +98 351 622 99 50 Fax: +98 351 622 99 50 ................................................................................................... Boushehr Central Branch Opposite to Fatemiyeh St., Imam Khomeini St., Boushehr, Iran Tel: +98 771 555 75 61 Fax: +98 771 556 44 44 ................................................................................................... Qeshm Central Branch Southern Gate of Setareh International Market, Qeshm Island, Iran Tel: +98 763 524 27 94 Fax: +98 763 524 27 94 ................................................................................................... Shahr – e – Kord Central Branch Next to Mellat bazaar, Mellat St., Shahr – e – Kord, Iran Tel: +98 381 226 47 67 Fax: +98 381 226 47 67 ................................................................................................... Sanandaj Keshavarz Branch Next to the Post Office, Keshavarz St., Sanandaj, Iran Tel: +98 871 322 99 89 Fax: +98 871 322 99 89 ................................................................................................... Semnan Central Branch Taleghani St., Semnan, Iran Tel: +98 231 334 47 27 Fax: +98 231 334 47 27 ................................................................................................... Tonkabon Central Branch Next to Shahid Rajaee Hospital, Imam Khomeini St., Tonekabon, Iran Tel: +98 192 422 45 93 Fax: +98 192 422 35 65 ................................................................................................... Khorramabad Central Branch Bank Junction, Iman Khomeini St., Khorramabad, Iran Tel: +98 661 221 92 54 Fax: +98 661 220 09 98 ................................................................................................... Gorgan Central Branch Next to Park – e – Shahr, Pasdaran St., Vahdat Sq., Gorgan, Iran Tel: +98 171 222 41 79 Fax: +98 171 222 02 17 ...................................................................................................
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