CEO Message - MCIS Insurance Berhad

Transcription

CEO Message - MCIS Insurance Berhad
INTERNAL USE ONLY
[ August 2012 ]
•
M C I S
Z U R I C H
I N S U R A N C E
B erha D
N E W S L E T T E R
•
Dear MZ Staff,
I’m sure you have realised how quickly the year has passed us
by! It is already mid year and I am sure that most of you (as
I am!) are just amazed at how fast the months have flown by!
The last financial year has paved the way for improvements
at MZ. As you are aware, the PJ HQ façade upgrade project
is almost complete (thank goodness!). After some minor
hiccups, Wisma MZ is finally looking very stately after
her extensive renovations and to top it off, the New Life
Core (NLC) project is also approaching its final stages of
completion. At the moment it is at the tail-end of the user
testing phase and will soon go live. This is certainly one of the
most awaited events in MZ as the NLC replaces our legacy
system and in doing so, will help to raise our service delivery
capabilities , enchance user-friendliness, improve security as
well as our efficiency and productivity with its new features.
In addition to all these positive enhancements, MZ was
recognised as a Champion for the Service to Care Awards
in the Life Insurance industry, for our excellence in customer
service. We received this award from MarkPlus Inc. in April
2012. A big round of congratulations goes to all involved
in the culmination of this award, especially to our customer
service personnel and our agency force. Your have certainly
done us proud!
This financial year’s accomplishments are certainly something
we can all be proud of. The manner in which we ended the
financial year 2011/12 was certainly commendable. I thank
you for coming together as a team, as we always have, to push
harder to make sure we achieved our business targets. I am
glad that we all worked in sync with one another to push
not only ourselves to realize our personal goals, but also the
company towards realizing its business objectives! These past
several months were tough, but as Theodore Roosevelt once
said, “Far and away the best prize that life offers is the chance
to work hard at work worth doing”. And making sure that
MZ stays on top of its goals is certainly, in my opinion, work
worth doing! So let me congratulate each and every one of you
for achieving your personal, (and ultimately, the company’s)
goals for the last financial year. Thank you Team MZ!
In conclusion, let me give you a little sneak peek of some of
the exciting happenings planned at MZ over the next few
months. The financial year of 2012/2013 sees the culmination
and launching of many of our large initiatives. We had the
Performance Rewards Booklet Launch along with the
CEO
Message
launching of our latest fund, the MZ Asia Pacific Ethical
Dividend ETF Fund in early July, the MZ HQ 40 years
anniversary and building re-launch celebrations somewhere
in end September along with the launching of our office
green initiative in line with the celebrations. These are but
some of the fun activities planned for the new financial year
with many more to come over the next few months. I am
sure you would all now look forward to these celebrations
which is not only a sign of our commitment to the Company
and all our stakeholders, but also the excitement that we have
towards celebration of our rich history in Malaysia. I hope
that you will enjoy these celebrations!
Keep Your Eyes Peeled and Ears Open For These Exciting
Events in 2012/2013
Look out for information on these new initiatives in the
following weeks:
i) MZ HQ building anniversary and re-launch celebrations end September 2012
ii) Launch of our off ice green initiative which includes our mini
rainforest launching - end September 2012
iii)New billboards in Malacca, Penang, Sabah and Kelantan
Thank you.
Regards,
MD ADNAN MD ZAIN, CEO
HAPPENINGS at MZ
The
MZ In Focus
Editorial
Committee
MZ In Focus Patron
Md. Adnan Md. Zain Our distinguished CEO
Committee Members
• SC Wong Manager, Agency Support
• Magenteran Sinnasamy Team Leader, Agency Training
• Praleena Gengatharan Senior Executive, Corporate
Strategy & Branding
• Yap Wai Hoe Manager, Agency
Deveplopment
• Leow Aik Hooi Senior Executive, Corporate
Strategy & Branding
Former Advisor To MZ Passes Away
The late Prof. Datuk Dr. Mohammed Yusoff Bin Hussein, a former long time advisor for MZ
was laid to rest on Saturday, the 24th of March 2012. The Management of MCIS Zurich are
grateful for Datuk Yusoff’s invaluable expertise during his service to MZ, and would like to
offer our condolences to his family and friends for their loss.
[2]
M Z GENE R A L B U SINESS D I V ISI O N
THE GENERAL INSURANCE DIVISION (GID) AT YOUR SERVICE!
SECTION 1
MZ has built itself a reputation as one of the leading insurer in the industry for more than 50 years. Being a composite insurer,
we boast a network of 26 Life and General branches with more than 4,000 agents serving more than 350,000 policyholders.
The General Insurance Division (GID) also contributes significantly to the overall growth of the Company with the majority of
production being contributed by the Agency Department’s network of over 600 agents.
INTRODUCING THE General Insurance Division
The General Insurance Division consists of the following departments:
GENERAL INSURANCE DIVISION
General Manager :
Charlie Hah
CLAIMS
MANAGEMENT
Head :
Iyngkaran Veloo
FINANCIAL
MANAGEMENT
Manager :
Caroline
DISTRIBUTION
MANAGEMENT
OPERATION
MANAGEMENT
Manager :
Susan Liew
BROKING
Head :
Chick Yuet Eng
REINSURANCE
Manager :
How How chee
AGENCY
AND BRANCH
OPERATIONS
Manager :
Eric Tay
PORTFOLIO
MANAGEMENT
Manager :
Wong Chun Hoe
UNDERWRITING
MANAGEMENT
Acting Head :
Nancy Ng
For this article, our focus will be on one of the departments that support the Agency Distribution Channel, the Agency
Department.
[3]
THE AGENCY DEPARTMENT
All our Business Development Managers (BDMs) are highly committed to ensuring the success and growth of your General
Insurance Business. As your Market Manager, they will make sure that you are provided with the necessary and appropriate
assistance or guidance to ensure you are equipped to sell our products as well as running your agency smoothly.
All the GID Branch BDMs are in turn, supported by the various departments within the Headquarters of MZ. For the purpose of
this article, we would like to introduce the Agency Development Department.
AGENCY AND BRANCH
OPERATIONS
Head (Acting) : Eric Tay
AGENCY
Manager : Yap Wai Hoe
AGENCY ADMINISTRATION
Zainun Sari Mohamad Zain
AGENCY DEVELOPMENT
Mohd. Fairos Abdullah Ismail
As the name of the department suggests, we are the main
contact point for all agency-related issues and activities –
this includes, but is not limited to:
- Registration and induction of agents into the MZ family
- Handling of Agents contract maintenance
- Developing agents’ production incentive programs that
boosts agents’ desire to procure more business
- Developing agents’ training programs and seminars with
the purpose of producing professionally-trained agents
that are skillfully and emotionally equipped
- Developing Sales Tools that properly guides agents to sell
MZ GID products
- Dissemination of any communication pieces from MZ to all
GID Agents
- Circulation and communication of PIAM and Bank Negara
guidelines to all GID agents
- Organising agency-related events such as product
launches, agents’ conventions, etc
- Agency-related assistance and coordination duties as
requested by your MMs to help you grow your agency
Like the BDMs of your respective branch, the Agency
Department is there to support your MMs, and in turn,
support your agency by providing value-added assistance
that motivates and helps you take your agency to greater
heights.
The Agency Development Department is working on bringing
you more exciting activities and initiatives for the next financial
year of 2012 / 2013. Your BDMs will approach you to tell you
more about it in due time.
‘PERFORM TO WIN’ SEMINAR
MOTIVATES GID AGENTS
A
bout 40 selected GID agents from all around Peninsular
Malaysia were given the opportunity to attend a
motivational seminar conducted by speaker, Mr. Anton John.
Mr. Anton John, a specialist in human development and
management skills training, gave an insight to our agents
on what kind of mindset, attitudes and work etiquette one
should adopt in order to succeed in the insurance industry.
Ultimately, the objective of the seminar is to help agents be
more aware of their professional responsibilities and roles in
their capacity of being a GID agent of MCIS Zurich Insurance
Berhad. Mr. John effectively used the one-day seminar to
coach the participants in terms of:
a. Building a Positive Mental attitude in their day to day work
b. Developing good Self Confidence
[4]
c. Encourage Problem Solving skills to better aid their
customers
d. Setting and accomplishing Goals that the agent sets for
themselves
e. Personal Motivation
f. Effective Communication
The participants of the seminar appreciated Mr. John’s way
of communicating his point in a very creative manner. All the
participants enjoyed taking part in Mr. John’s seminar as he
delivered his material in the form of lectures, role-plays and
games. At the end of the session, participants were impressed
with what they have learnt and look forward to its benefits by
applying it in their day-to-day life as well as business.
Top Agents
FOR Y2011 / 2012
TOP THREE AGENTS OF EACH BRANCH
based on Gross Written Premium (GWP) as at YTD June 2012
Branch
Ranking
Agents’ Name
Branch
Ranking
1
PNE TRADING
Melaka
1
BUNGA RAYA HOLDINGS (M) SDN BHD
2
OOI JIE SEN
2
JINHE INSLINE MANAGEMENT
3
LIM BEE CHENG
3
NOREEN BINTI MD ZIN
1
TAIYO TRADING CO
1
ORIX INSURANCE AGENCIES SDN BHD
2
THONG WAN CHENG
2
BLUE UNION SERVICES SDN BHD
3
THONG WEI MEI
3
KENWISH ENTERPRISE
1
INMACO RICH MANAGEMENT
1
INSAM MAJU AGENCY
2
EVERMARCH AGENCY SDN BHD
2
MEWAH JAYA INSURANCE AGENCY
3
MAU CHERN CHERN
Alor Setar
Ipoh
Johor Bahru
Kuching
Kota Kinabalu
Medan Tuanku
Penang
Petaling Jaya
Agents’ Name
3
PROCARES ENTERPRISE
1
UNIRISE AGENCY
1
SRI DATAI TRADING (S) SDN BHD
2
KUCHING FROZEN FOOD CO. SDN BHD
2
PRO TACT MANAGEMENT SERVICES
3
SARAWAK BANK EMPLOYEES UNION
3
HERON MANAGEMENT SDN BHD
1
ALICE CHEAH KWONG LOOI
Seremban
1
PARIASAMY A/L KOLENDAN
CHU FOOK CHOY
DYNAMAX MARKETING
2
CHONG THIEN TSUNG ENTERPRISE
2
3
CHIN JIH FUI @ BILLY
3
We would also like to highlight the top agents as at YTD June 2012 according of the following categories below:
TOP AGENTS NATIONWIDE!
TOP FIRE AGENTS NATIONWIDE!
based on GWP as at YTD June 2012
No
Branch
1
MEDAN TUANKU
2
PENANG
3
PETALING JAYA
Agent Name
based on GWP as at YTD June 2012
No
Branch
ORIX INSURANCE AGENCIES SDN BHD
1
MEDAN TUANKU
ORIX INSURANCE AGENCIES SDN BHD
INSAM MAJU AGENCY
2
MEDAN TUANKU
KENWISH ENTERPRISE
UNIRISE AGENCY
3
MEDAN TUANKU
BLUE UNION SERVICES SDN BHD
TOP MOTOR AGENTS NATIONWIDE!
TOP PA AGENTS NATIONWIDE!
based on GWP as at YTD June 2012
No
Branch
1
MEDAN TUANKU
2
3
Agent Name
Agent Name
based on GWP as at YTD June 2012
No
Branch
ORIX INSURANCE AGENCIES SDN BHD
1
PENANG
INSAM MAJU AGENCY
PENANG
INSAM MAJU AGENCY
2
PETALING JAYA
KUJAYAMAS SDN BHD
MELAKA
BUNGA RAYA HOLDINGS (M) SDN BHD
3
JOHOR BAHRU
PRIDE WEALTH PLANNING & SERVICES S/B
TOP NON-MOTOR AGENTS NATIONWIDE!
TOP MARINE AGENTS NATIONWIDE!
based on GWP as at YTD June 2012
No
Branch
2
MEDAN TUANKU
3
PETALING JAYA
4
MEDAN TUANKU
Agent Name
Agent Name
based on GWP as at YTD June 2012
No
Branch
Agent Name
ORIX INSURANCE AGENCIES SDN BHD
1
PETALING JAYA
NORBROOS PTE LTD
PRO TACT MANAGEMENT SERVICES
2
PETALING JAYA
PRO TACT MANAGEMENT SERVICES
KENWISH ENTERPRISE
3
PETALING JAYA
EIGNRETEP RISK MANAGEMENT SERVICES SB
Good job to the above agents for emerging at the top as at YTD June 2012!
WELCOME TO THE NEW FY2012/2013!
[5]
M Z L I F E B U SINESS D I V ISI O N
National Agency
12-14 February 2012
convention
T
he Life Insurance Division had organized a three-day National Agency
Convention at the Bayview Beach Resort, Penang on the 12 until 14 February
2012. Attendees were those who were the MZ 2010/2011 club qualifiers and the
National Agency Convention qualifiers for the period of July until December 2011. It
was a glorious event where qualifiers who lodged at Bayview Beach Resort and Hard
Rock Hotel took part in several exciting programmes.
The convention began with the award presentation for MZ MDC, MZ Star and MZ
Premier Qualifiers. Approximately more than 200 agents qualified for these awards.
The first day became more interesting when the NAC qualifiers were celebrated in a
splendid gala dinner. The Awards presentation was held that night with the most notable
award being presented, the Chairman Award, which was awarded to Mr Alex Yee. Four
of the Convention Achievers; Mr Alex Yee, Yg Bhg Datuk Hj Mohamad Fazil Bin
Shafie, Hajah Zahrah Omar and Ms Ling Ai Lee were reportedly quite pleased at being
driven across the stage on easy-rider motorbikes. Later, they were entertained with a
beautiful medley of songs by Siti Sarah, a celebrated local singer.
The subsequent day, participants attended motivational talks by a guest speaker, Mr
Allan See. This energetic and powerful motivational session was continued by break-
[6]
out sessions conducted in Bahasa Melayu
by Hj Fazil Yusof, Tamil session by Mr
Paandi Durai and Chinese session by
Dato’ Dr Chua. A garden-themed dinner
party witnessed participants decked out
in very classy vintage outfits to suit the
theme ‘Retro Night’. It certainly brought
back memories to some people to see a
few P. Ramlees, Salomas and even an
Elvis Presley mingling among the crowd!
Lucky draws added much surprises and
fun to the event and much happiness
clearly radiated on the face of participants
who won the lucky draws.
The three-day convention was without
doubt the best one yet and hopefully the
participants left this program with great
memories!
Participants excited about their creations
[7]
RecruitersAwardNite
2012
The Life Training Department had organized the first ever
Recruiters Award Nite 2011, on the 3rd until 4th February
2012, in conjunction with the Empowering Recruitment Camp
conducted in September 2011. This award dinner was conducted
as an appreciation for Chief Agency Managers and Unit
Managers who qualified for the recruitment competition. The
pre-requisites to qualify for this award were that they manage
to recruit a minimum of two agents within the specified time
frame. This is certainly no mean feat in this day and age! This
tremendous Recruiters Award Nite was held at the prestigious
Hotel Istana, Kuala Lumpur and qualifiers were given a chance
to enjoy one-night stay at the hotel.
It was a great honour for us to have our CEO, En Md Adnan
Md Zain giving the keynote address. This award dinner were
also attended by Mr C Kumaran, GM of LID and Mr Teng Swee
Hin, AGM of LBD. There were three categories of appreciation,
[8]
those who qualified for certificates, cash incentives, and top
recruiters in each session of training. The night was memorable
with delicious foods and filled with joyous moments together.
The event was continued on the next day with ‘Leadership
and Recruitment Talk’ presented by an international speaker,
Mr Erik Vos from Holland. Hopefully this event could lead
participants to greater heights in their future recruitment drives.
[9]
Focus on MZ Agency personnel
interview with
alex yee
We Make Things Happen
Alex Yee joined MCIS Zurich in
1991 and started his insurance
career as an agent in Malacca.
Up until the year 2000, his
achievements were not as
what as he expected. Even
though his dreams at
that point were
not fulfilled, he
maintained
his
positivity, “I didn’t
think much about
it and complained, because
I knew if I didn’t change,
my future will be in dark.
If I change, I still have the
chance to fight and earn
a better future and living,”
Alex said.
In the year 2001, starting
from zero, he left Malacca
with his family and
went to Kuala Lumpur
to start a new journey
in insurance business.
Their sacrifices moving
to Kuala Lumpur
turned out to
be the greatest
decision as his
business grew by
40 times compare
to previously.
[ 10 ]
My Future Plan
In 2010/11, he made RM 11 million FYP
(100% OL). Alex said, “Now, I’m planning
to bring Excel 116 to a higher level. If
we don’t move forward, we will be left
further behind. Currently, besides the
Klang Valley, I’m planning to expand my
business to Johor Bahru and Penang. At
this moment, money is not a big issue
because what we want is to achieve a
higher level and create history. I want
to achieve RM 16 million FYP in 2011/12
financial year and am targeting the
recruitment of 100 agents.”
My Success Factor
For me, self-confidence and courage
are the essential factors of my success.
In order to succeed, we must have the
courage to grasp every opportunity in
front of us before its too late. Hesitation
equals to failure!
HR News
CHINESE
NEW YEAR
GATHERING
I
n line with MZ’s tradition of
celebrating major festivals, HR
once again organized the Chinese New Year Gathering 2012. This auspicious
celebration which marked the beginning of the Dragon Year was held at Shah’s
Village Hotel located at Lorong Sultan, one of the earliest prominent resorts in
the city of Petaling Jaya.
The event was kicked off with a Lion Dance Performance performed by a group
of youngsters to welcome all staff, Management and the Board of Directors.
Guests attending the gathering had a pleasant time enjoying the performance
held at the patio of the hotel and enjoyed a wide choice of delicacies spread out
in the coffee house and by the pool side.
We also hope that everyone will take heed of our CEO’s speech whereby he
expressed his hope that this Dragon Year will bring more prosperity to everyone
in the organization and urged all staff to work harder
and keep a healthy lifestyle in the coming year!
[ 11 ]
INTER-DEPARTMENT FUTSAL GAMES 2012 -
REAL MARRIED BECAME
REAL CHAMPIONS!
K
udos to the MZ Recreation Club for successfully organizing a truly
electrifying futsal game which took place on 17 March 2012 at
the DeSamba Futsal Centre, Petaling Jaya.
The game saw 8 teams from various departments and agents of
MCIS Zurich Insurance’s Life and General divisions vying for the
attractive cash and hamper prizes offered to the best teams.
The 8 teams were separated into two Groups where eventually 1
team from each group faced off in the Final Match.
CLASH OF THE TITANS!
The Finalists that emerged were Real Married versus Decepticons!
It was a clash of teams from both spectrums of the Insurance
Divisions i.e. the General Insurance Division versus the Life
Insurance Division. All MZ personnel present were up in arms,
supporting their favourite final teams, as the two teams clashed.
Both teams were equally good
and managed to hold each
other at a goalless draw - right
until the final few minutes
of the first half of the game
when the inevitable happened!
The hero of the day, Hafiz
Alias, scored the ONLY goal
of the match for team Real
Married! The goal was a true
demonstration of the team’s
coordinated and well-executed
strategy to break through
Decepticons’ tight defences.
The goal sealed the match for Real Married as team Decepticons
was not able to recover from their loss.
Congratulations to the match Champions and other winners of
the game!
At the end of the day, the match was just
not about competition, but proved to be a
good platform for staffs of various divisions
to bond and develop sense of team spirit
and unity.
Good job again to the MZ Recreation Club
for organizing a great game!
g Real Married
GID - Underwriting/Operations
8
8
8
8
8
8
8
8
Mohan Sinnasamy [Team Manager]
Deva Raj Supiramaniyam
Charlie Hah
Rajee Kerisnan
Fairos Abdullah
Abdul Razak Alias
Hafiz Alias
Syahir Afiq Nawawi
g Bachelorna
GBD - PJ Branch
MZ Supreme
Wealth 5G
g
g Decepticons
Life Operations/ LBD
Actuarial/HR/Compliance/IAD
8
8
8
8
8
8
8
8
Eric Tay [Team Manager]
Fauzan Abas
Aina Musfirah
Audrey Lim
Norfarina Rodzi
Sim KY
Mohd Talha
Yoges Nallaya
[ 12 ]
8
8
8
8
8
8
8
8
Khoo Han Chuan/Deva Murugan [Team Manager]
Ranveer Singh
Sandeep Bhaskaran
Ong Zey Haur
Khoo Han Chuan
Kesavan Raj
Jaslina Tanzil
Siti Rohana Baharom
8
8
8
8
8
8
8
8
K. Edward [Team Manager]
Mohd Shazani Budin
Saiful Lizam
Kamaruzzaman Mahmood
Azwan Azman
Aqmal Fikri
Norliza Hamzah
Nur Nadhirah
Champion
Real Married took home RM700
and a hamper
1st Runner-up
Decepticons took home RM500
and a hamper
2nd Runner-up
ZA370 took home RM300
and a hamper
3rd Runner-up
Boca Senior took home RM200
and a hamper
g Boca
Finance / ISD
8
8
8
8
8
8
8
8
ZA 370
(K. Damansara)
g
g Beruang United
Corp Svcs/CSB/Investment
Senior
Michael Thomssen/Johnny Cheng
[Team Manager]
Mussuadi Mustaffa
Zulizam Ibrahim
Tengku Putri Nordiana
Azman Shah
Faizal Abd Rahman
Mohd Faizal Abdullah
Mohd Rasyid Yusof
g The UnderDogg
GBD Claims
Kota Damansara/Agency Force
8
8
8
8
8
8
8
8
Khairul Harani [Team Manager]
Khairi B. Nor Mohamad
Ahmad Hambali B. Kassim
Mohd Helmi Jamaluddin
Safwan Hani Saadon
Norieza Mohd Noor
Siti Fariza Abd Rashid
Muhammad Ammar Najhan
8
8
8
8
8
8
8
8
Selvarajoo [Team Manager]
Mohamad Sharif
Safiuddin
Azhary
Fauzi
Saharuddin
Yussanirul
Nor Azlinda
8
8
8
8
8
8
8
8
Iyngkaran / William Kam
[Team Manager]
Pathmaraj Dorairaj
Nicholas Aaron Vellsin
Haziman Mohd Noor
Azico Abdurahim
Azmi Abu Bakar
Chia Sin Yew
Fariza Edora
[ 13 ]
F.C.
MZ TOUR
AS
part the company’s initiative on
Corporate Social Responsibilities
(CSR), MZ Tour was organized on 20
December 2011. Staff of Head Office was
invited to join the tour with the objectives
of getting closer to staff at branches and
meeting agents and customers with visits to
the Homes of underprivileged citizens. This
is in line with our MZ slogan ‘Touching the
Lives of All’.
Seremban and Melaka
The inaugural tour took the staff to
Seremban and Melaka with main stops
made at the two branches there. The
Southern Regional Manager had been
a great host and coordinated the event
at both branches. A few Chief Agency
Managers (CAM) and Unit Managers
(UM) gathered at the branches to
welcome 19 Head Office staff who
joined the trip. Get-to-know session
was held as Seremban with contribution
given to several orphans who turned up
at the branch.
On the way to Melaka Branch, the
participants stopped by at a Children’s
[ 14 ]
Spastic Home near Bukit Baru, Melaka.
The participants had an emotional
experience seeing 60 children at the home
who are handicapped and abandoned
by their parents. They were greeted and
briefed by the caretaker on the condition
of the home and type of conditions that
the children were suffering from. At
the end of the tour, the participants, on
behalf of MZ Management, handed over
goods as part of the contribution from
the company. The staff then paid a short
visit to the Melaka branch where they
had a brief ‘get-to-know’ session with the
branch staff.
Perak
The Human Resources department had on 23 February 2012 organised the
MZ Tour to Teluk Intan and Ipoh Branch. This one day trip ferried 17 staff
from various departments in the MZ head office to meet up with branch staff
and agents in both branches. Part of the tour included a visit to a charity
home at each town with the respective branch managers, executives and
Chief Agency Managers (CAM).
In Teluk Intan, the tour made a stopover at Rumah Titian Ashratul Rohaniah
which houses around 58 under-privileged individuals ranging from the age
of 3 months to 60 years old. The staff participating in the trip were briefed by
the principal and caretaker of the Home, Puan Rohana who quit her job in one
of the big corporations in KL to dedicate her life to helping the less fortunate.
The staff spent some time talking to the residents of the home and handed
over some basic provisions to the caretaker as a contribution.
The staff then continued the journey on to Ipoh where they were warmly greeted by
the branch staff, manager and the CAMs. They had a get to know session with the
agents and a brief tour of the Ipoh branch. The final stop of the journey was at the
Salvation Army Home which houses around 40 old folks ranging from the age of 67 to
98. The old folks gave the MZ staff a warm welcome by cheering and singing together.
Both staff and the folks living at the Salvation Army spent some time talking to each
other. Many of the old folks were truly excited to receive visitors and expressed their
appreciation on the visit and also. Just before leaving the Salvation Army, the MZ staff
participating in the tour provided packed
lunches and the necessary provisions for
the use of the old folks.
[ 15 ]
[ 16 ]
MZ I-Linked Enhancement
Motivational Seminar 2012
T
he Life Training Department had organized the MZ I-Link
Enhancement Motivational Seminar 2012. The seminar
was held in batches for all MZ agents over the weekends
in the month of May 2012. The objective of this program was
to motivate agents to further boost sales within the crucial two
month period before the closing of the 2011/2012 financial
year. These seminars had been conducted based on a regional
basis across Peninsular Malaysia.
For the central region, more than 250 agents turned up and
it was a “full house” event at Singgahsana Hotel. The seminar
for the Southern region was conducted at the Bayview Hotel,
Malacca with more than 100 participants followed by the East
Coast region where it was held at the Sutera Inn, Kota Bharu
with 83 participants. The final leg of the seminar was held at
the Park Avenue Hotel, Sungai Petani, with more than 120
agents participating in this program.
The General Manager of Life Insurance Division, Mr. C Kumaran
and the MZ Chief Investment Officer, En Wan Mohd Fakruddin
were on hand at each event to give support and motivation to
all the agents and provided updates on the development of a
new fund at MZ. In addition to this, we had invited speakers
such as En. Nor Zahidi and En. Nurhisham who updated and
enhanced the knowledge of our audience on key aspects
macro economics in Malaysia. In the agenda, we also outlined
these exciting talks at the respective regions with motivational
speakers in Tamil and Bahasa Melayu.
The key objective of these seminars was to drive the
investment-linked insurance product sales and gear-up our
agency force for the financial year ending. The achievement
of AP 20 million for the month of May 2012 was a testament to
the uplifting effect of the motivational talks. This is in addition
to the investment-linked business volume which saw an
appreciation of 30% of the total business volume.
We are confident that the turn-around in the sales growth will
further continue and certainly look forward to the definitive
results which outline the achievement of the agency force.
[ 17 ]
Life Agency - Monthly Winners
[ 18 ]
Staff Movement
LIST OF STAFF HIRED FROM January 2012 to June 2012
No.
Name
Staff No.
Date Joined
Dept Name
Div Name
1
RUBENTHERAN SUNTHERALINGAM
03054
03/01/2012
LIFE BIZ DEVELOPMENT
LIFE
2
SAHARUDIN BIN AMIR
03055
03/01/2012
CORPORATE SERVICES
CHRO
3
MOHAMMAD MUZHAFAR BIN BAKRI
03056
03/01/2012
INFORMATION SOLUTION
CEO OFFICE
4
MOHD KHAIROL AZMI BIN AZIZ
03058
09/01/2012
LIFE BIZ DEVELOPMENT
LIFE
5
ROSYTA BINTI OTHMAN
03059
11/01/2012
UNDERWRITING MANAGEMENT
GENERAL
6
AHMAD SAUFI BIN A. GANI
03060
16/01/2012
INFORMATION SOLUTION
CEO OFFICE
7
LIEW TEK WAI
03061
19/01/2012
INFORMATION SOLUTION
CEO OFFICE
8
AMLINA BINTI OTHMAN
03062
19/01/2012
OPERATION MANAGEMENT
GENERAL
9
RAMASAMY A/L MEIYAPPAN
03063
19/01/2012
UNDERWRITING MANAGEMENT
GENERAL
10
MUHAMMAD ALIF BIN ZAINAL
03064
01/02/2012
OPERATION MANAGEMENT
GENERAL
11
NG KIT FONG
03065
01/02/2012
INFORMATION SOLUTION
CEO OFFICE
12
NURUL HUDA BINTI MOHAMED TAHIR
03066
01/02/2012
GROUP LIFE & SPECIAL PROJECT
LIFE
13
CHIA LE LIN
03067
08/02/2012
GENERAL MEDAN TUANKU BRANCH
GENERAL
14
ZULFA'EZAH BINTI ABD RAZAK
03068
13/02/2012
OPERATION MANAGEMENT
GENERAL
15
GOH SEAH GUAN
03069
15/02/2012
PENANG BRANCH - LIFE BIZ DEVELOPMENT
LIFE
16
NUR AZYANI BINTI AZLI
03070
16/02/2012
FINANCE
FINANCE
17
JASLINA BINTI TANZIL
03071
27/02/2012
LEGAL
HUMAN RESOURCE
18
DHAVINDRAN A/L JAYABALAN
03040
17/11/2011
LIFE OPERATIONS
LIFE
19
MOHD ALIAS BIN MOHAMED NAWI
03013
12/02/2012
FINANCE
FINANCE
20
NOOR FARIZA EDORA BINTI ZAINUDIN
03072
01/03/2012
CLAIMS MANAGEMENT
GENERAL
21
YAP WAI HOE
03073
05/03/2012
AGENCY DEVELOPMENT
GENERAL
22
LEE YEW KUEN
03074
05/03/2012
CLAIMS MANAGEMENT
GENERAL
23
TEE CHIA HOW
03075
19/03/2012
RISK MANAGEMENT
CEO OFFICE
24
MUHAMMAD ANAS BIN HASHIM
03076
26/03/2012
GROUP LIFE & SPECIAL PROJECT
LIFE
25
ROSNORHASNIZA BINTI SAARI @ SAARI
03077
26/03/2012
FINANCE
FINANCE
26
KAVITHA A/P C.THAVANAYAGAM
03080
02/04/2012
HUMAN RESOURCE
CHRO
27
AIZAR AZRIN BIN ABD MAJID
03080
09/04/2012
INFORMATION SOLUTION
CEO OFFICE
28
JENNIFER ONG BEE CHOO
03083
16/04/2012
FINANCE
FINANCE
29
NOOR FADZILLAH BINTI ABD LATIF
03081
26/03/2012
INTERNAL AUDIT
INTERNAL AUDIT
30
SHANMUGAVALLI A/P RAMACHANDRAM
03082
17/04/2012
CLAIMS MANAGEMENT
GENERAL
31
DEVINIA MOHANA DHASS
03084
07/05/2012
CLAIMS MANAGEMENT
GENERAL
32
JOHN PAUL LAM KAR SING
03086
08/05/2012
GENERAL MEDAN TUANKU BRANCH
GENERAL
33
THEANMOLEE MUREGESU
03087
16/05/2012
FINANCE
FINANCE
34
MUHAMMAD ZUL FAHMI BIN ISMAIL
03088
17/05/2012
FINANCE
FINANCE
35
CATHERINA ANAK DAN
03089
21/05/2012
KUCHING BRANCH - LIFE BIZ DEVELOPMENT
LIFE
36
NG SUET WEI
03090
1/6/2012
LIFE CLAIMS
LIFE
37
AMIR BIN JAMALLUDIN
03091
4/6/2012
INFORMATION SOLUTION
CEO OFFICE
38
CASSIE ANN A/P PAUL
03092
11/6/2012
CUSTOMER CARE
LIFE
39
LEONG JENN JIANG
03093
15/6/2012
ACTUARIAL
ACTUARIAL
40
SARANYA A/P THANGARAJAH
03078
26/6/2012
FINANCE
FINANCE
[ 19 ]
LIST OF STAFF resigned FROM January 2012 to June 2012
No
NAME
DATE
DEPARTMENT
DIVISION
1
NURSYAFINA BINTI DANIEL
18/01/2012
INFORMATION SOLUTION
CEO OFFICE
2
SURENDRAN A/L RAMASAMY
19/01/2012
INFORMATION SOLUTION
CEO OFFICE
3
QUEK WEI-WEY
22/01/2012
PRODUCT MANAGEMENT & DEVELOPMENT
LIFE
4
SITI ROZINA BINTI SYED ABDULLAH
29/01/2012
INFORMATION SOLUTION
CEO OFFICE
5
CHANG YOKE CHAN
29/01/2012
UNDERWRITING MANAGEMENT
GENERAL
6
SUTHA A/P MANIAM
31/01/2012
GROUP LIFE & SPECIAL PROJECT
LIFE
7
FOO MAY DEE/ FOO MAY TENG
4/2/2012
GENERAL BROKING
GENERAL
8
LEE CHEAN JERN
8/2/2012
AGENCY DEVELOPMENT
GENERAL
9
MARY ANN VIRGINIA PEREIRA
9/2/2012
CUSTOMER CARE
LIFE
10
BARBARA LOO MAY MEI
15/2/2012
FINANCE
FINANCE
11
SYARANEE BIN NEESA
1/3/2012
GENERAL CLAIM
GENERAL
12
MOHAMMAD MUZHAFAR BIN BAKRI
26/3/2012
INFORMATION SOLUTION
CEO OFFICE
13
AFIQ AKMAL BIN MOHAMAD
28/3/2012
FINANCE
FINANCE
14
SITI NOOR 'AIN BINTI AZHARI
10/3/2012
LEGAL
CHRO
15
ELYA SUHIL ANOR BINTI SHAMSUDDIN
29/3/2012
INTERNAL AUDIT
INTERNAL AUDIT
16
DHAVINDRAN A/L JAYABALAN
7/3/2012
LIFE OPERATIONS
LIFE
17
AMANDA THONG LIN YING
2/4/2012
FINANCE
FINANCE
18
SHAMUGAVALLI A/P RAMACHANDRAM
17/4/2012
CLAIMS MGMT
GENERAL
19
TENG SWEE HIN
18/4/2012
LIFE BUSINESS DEV
LIFE
20
MANGAIARKARASI A/P G.NARAYANASAMY
24/4/2012
LIFE CLAIMS MGMT
LIFE
21
KHAIRUL ANWAR BIN BAKRI
29/4/2012
LIFE BIZ DEVELOPMENT - KULIM
LIFE
22
LAY SIONG FUNG
29/4/2012
PMO
LIFE
23
AINI AZIETA BINTI AZIZAN
1/5/02012
LIFE BIZ DEVELOPMENT - ALOR SETAR
LIFE
24
CHONG HWEE PENG
05/05/12
GENERAL BROKING
GENERAL
25
CAIRIL IRWAN BIN MOHD AMIR SHARIFUDDIN
09/05/12
CORPORATE STRATEGY & BRANDING
CEO OFFICE
26
TEE CHIA HOW
09/05/12
RISK MANAGEMENT
CEO OFFICE
27
NESMAH BINTI MAHMUD
12/05/12
FINANCE
FINANCE
28
WONG LAI FUN
13/05/12
GENERAL BROKING
GENERAL
29
WONG KEAT YAP
16/05/12
GENERAL BROKING
GENERAL
30
P. SUSHAMA KUMARI PILLAI
23/05/12
KLANG BRANCH
GENERAL
31
KOHILA SIVALINGAM
23/05/12
INFORMATION SOLUTION
CEO OFFICE
32
NACHAMMAI A/P SUBRAMANIAM
25/05/12
FINANCE
FINANCE
33
KUMARAVEL A/L KANASUNDERAM
30/05/12
BRANCH OPERATIONS
LIFE
34
AQMAL FIKRI BIN MOHD AMIR
31/5/2012
MZ²
LIFE
35
JOEL NG HENG WAH
31/5/2012
AGENCY MANPOWER DEV
LIFE
36
MARY TAN CHEW LUAN
1/6/2012
GENERAL KUCHING BRANCH
GENERAL
37
WAN ZAINURIAH BTE WAN RAMLI
3/6/2012
KOTA DAMANSARA BRANCH
LIFE
38
YAP HONG CHIEW
11/26/1907
AGENCY TRAINING BUSINESS DEVELOPMENT
LIFE
39
VIJAYA MOTTAIYAN
15/6/2012
INFORMATION SOLUTION
CEO OFFICE
40
TAN WEI TI
24/6/2012
DATA MANAGEMENT & SPECIAL PROJECT
CEO OFFICE
41
LALITHA A/P RAMAKRISHNAN
1/7/2012
LIFE BIZ DEVELOPMENT - CENTRAL/SELANGOR
GENERAL
FINANCE
FINANCE
Condolences
1
MD AMIR BIN IDRUS
[ 20 ]

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