May 16 2014 - Staffordshire and Stoke-On

The
Word
Edition 180
16 May 2014
Although we can now officially put winter behind us,
our staff and services continue to face pressure and
demand, particularly following the recent Easter break
and May Bank Holiday. I would like to thank all our
staff for your hard work and commitment at these
particularly busy periods and would like to assure you
that we have put in place extra support to help
manage demand ahead of the Whit weekend.
It has also been a busy and perhaps unsettling time for
many of our corporate teams who are going through
different Management of Change procesess currently.
Thank you for you patience and involvement which is
helping to put in place the right structures to support
the care and services we provide.
Over recent weeks several Intermediate Care and
Integrated Local Care Teams have begun to test out
our new Workforce Toolkit, with twenty AHP teams
also going through that process this week. Key
themes from initial feedback received have reflected
that while helpful; may not have captured all the
activities of our teams which I would endorse as a fair
view.
Therefore over the coming weeks our workforce
leads, Professional Leads and Community Practice
Educators will be holding meetings with all 32 teams
to go through the detail and ensure this is accurately
reflected.
Our Cost Improvement Programme remains a key a
priority and we continue to encourage frontline staff
to come forward with your ideas about how we can
work in a more efficient way. Thank you to everyone
who has already put forward suggestions and I do
want to acknowledge your feedback that staff feel
their ideas are not being implemented or kept
informed about progress.
Chief Executive Stuart Poynor and I are very keen
to ensure that we implement ideas from our staff you are our local experts with valuable knowledge
and expertise to make a genuine impact.
Therefore this week Stuart will be writing to all of
our Neighbourhood Managers and Associate
Directors re-enforcing this message and asking
them to ensure your input is picked up and taken
forward. I want to reassure staff that we are
listening to your views and we will work harder to
make that happen.
Work is continuing with our local commissioners
and voluntary sector partners in Stafford and
Cannock Chase to develop a joined up response to
the changes that the Mid Staffs NHS Foundation
Trust will introduce. These discussions are at very
early stage and we are committed to working
proactively together to develop a positive more
flexible response that the traditional
commissioner/provider approach.
Finally please remember that if you and your team
would like to know more about the current
transformation projects across the Trust, or if you
are worried and would like further discussion,
please do get in touch and I would be very happy
to visit along with the relevant project leads.
Please contact my PA [email protected]
or tel: 0845 602 6772 x8566 to make
arrangements.
Geraint
Geraint Griffiths
Deputy Chief Executive
www.staffordshireandstokeontrent.nhs.uk
1
New Appointments to Medical Directorate
Partnership Trust Medical Director Doug Wulff
has confirmed the appointment to two key
roles within the Medical Directorate.
•
Caitlyn Dowson, Consultant at the
Haywood as been appointed as Clinical
Director for Specialist Services
•
Mahesh Ciras, Consultant at the
Haywood has been appointed as
Associate Medical Director
Doug said “I hope you will all join me in
welcoming Caitlyn and Mahesh into their new
roles and we look forward to the continuing
development of the Medical Directorate.”
Get Ready for Work Out at Work Day
The Chartered Society of Physiotherapy (CSP)’s Workout at Work Day will be running again this year
on Friday 6 June.
Workout at Work Day (#workoutatwork) is an annual awareness day which aims to encourage
people to develop healthier work habits and to highlight the benefits to employers of having
healthier and more active staff.
Whether you are a CSP member, an employer or an employee, there are events and activities on 5
and 6 June across the Trust for you to get involved in:
Fitness instructor Helen Millington is holding an aerobics and conditioning session at Chase
Leisure Centre Cannock 2-3pm
Lunch time walk with Yasar Riaz, The Piccadilly Centre Hanley [email protected] or Tel:
01782 298057
No Sweat exercise session with Rebecca Loo at Knutton Clinic, Newcastle-under-Lyme
12.30pm. Please contact [email protected] or call 01782 427450 to book.
Circuits with Leonie Paterson - a series of 10 x 2 minute exercise stations within the Rehab Dept
at Sir Robert Peel Hospital. Approx 30 minutes to complete. No booking required. Staff are
welcome between 9:00 and 10:00 am please note this is taking place on Thursday 5th June
Circuits with Elaine Sharratt in gym at Health and Wellbeing Centre Stapenhill 12.30-1.15pm
Social 5k Post Work Run/Jog in Newcastle-under-Lyme. Meet Morston House reception 4pm, all
abilities welcome to unwind and kick off the weekend. Tea & cakes afterwards!
If you are planning to host any Work Out At Work Day activities please get in touch with
[email protected] or tel: 01785 229236.
www.staffordshireandstokeontrent.nhs.uk
2
Take Action on Elder Abuse
Each year in June people throughout the UK come together to send out a clear message that abuse
of older people will not be tolerated. Action on Elder Abuse campaign to bring and end to assault,
neglect, abuse and intimidation of our older generations.
The Partnership Trust is supporting World Elder Abuse Day on 15 June and is asking staff across the
organisation to show their support. Please visit the website www.elderabuse.org.uk to order posters
to display in your base.
If you are planning a display, please inform Shirley Heath, Adult Safeguarding Lead, so that your
support can be reported to the Safeguarding Committee and Safeguarding Board.
[email protected]
Tel: 0845 602 6772 Ext 1531
www.staffordshireandstokeontrent.nhs.uk
3
Community Services Reaching Even More Local People
Latest from the Partnership Trust reveal that
almost two million patients came into contact
with Staffordshire’s community NHS services
during 2013 and 2014.
During 2013 and 2014 we made 1.9 million
contacts with the local community, offering a
wide range of services from district nursing,
community hospital care, adult social care,
school nursing, dental care, prison healthcare,
health visiting and many more.
“During the past year health and social care
staff within the Trust have made contact with
an astonishing amount of local people who are
benefiting from care closer to their own
homes,” Stuart Poynor, Chief Executive said.
“Our year end figures reflect the importance of
community services to local people who value
access to an extensive variety of services, which
can treat complex and long term conditions. We
will continue to improve and, where possible,
extend community health and social care
services in the coming year,” he added.
Of the 1.1 million population which the
Partnership Trust serves, 77,000 people attended
the Trust’s walk-in centre and minor injuries
units during 2013 to 2014.
As an integrated health and adult social care
provider, the Trust dealt with the social care
needs of 26,300 people and provided
reablement care, which helps to get people
back on their feet after poor health, to 4,300
people in Staffordshire.
The Trust also welcomed 4,491 inpatients to its
five community hospitals based in North
Staffordshire receiving specialist care such as
rehabilitation treatment and palliative care.
A staffing establishment acuity review to
recruit more nurses in community hospitals
was approved by the Trust’s board of directors
during April’s board meeting.
The review will help to ensure that the Trust
provides staff that have the right skills for
patients needs across its community hospitals.
A process to recruit more nursing staff is
currently underway with a special Nursing
Recruitment Open Day being held at the
Haywood Hosptial this Saturday (17 May)
from 9.30am - 4.30pm.
Contact [email protected] for more
information about the event or view the job
opportunites online at NHS Jobs via this link:
http://bit.ly/1j6ZBXr
www.staffordshireandstokeontrent.nhs.uk
4
NHS Equality, Diversity and Human Rights Week 12-16 May 2014
As a Trust that serves a very multi cultural
population (with more than 30 different
nationalities catered for by Cobridge Health Centre
in Stoke-on-Trent alone), the Partenrship is proud
to celebrate NHS Equality, Diversity and Human
Rights Week.
The Trust has a number of active Personal, Fair and
Diverse (PFD) Champions and many, including Chief
Executive Stuart Poynor, are signed up to
promotethese values through the services we
provide.
If you would like to become a champion please get
in touch with our equality and diversity manager
Baz Kaur (pictured above)
[email protected] and share any good
practice you use in your roles or would like to
introduce. For example champions are involved
with:
• Health Awareness Day at North Staffordshire
African Caribbean Association (NORSACA,)
attended by a variety of health professionals
from across the Trust.
•
Keeping Healthy during Ramadan, focusing
on physical, mental and spiritual health as
well as the crucial factors of healthy eating,
medication control, and rest.
• Reach Out And Fitness sessions for Asian
Women. This project is funded by
Staffordshire Police and aims to help
mothers who are rarely allowed to leave
their home.
Joint working between all partnership agencies
is key to maximising success for all individuals,
groups, and communities we work with.
Stuart Poynor, Chief Executive said: “I know
there has been some brilliant work within the
Trust and with partners during the 12 months
and this week is a great opportunity to
celebrate success and raise awareness to create
a more inclusive, fair and diverse place to
work.”
Is that discrimination?
The RCN’s latest Is that discrimination? project
focuses on finding ways to make the workplace
fairer for everybody. Find out more about the
project by joining a live twitter chat tackling
workplace discrimination #RCNchat on Friday 22
May.
Hosted by RCN council member, Chris Piercy,
Director of RCN England, Tom Sandford and
Wendy Irwin at 10-10.30am, the chat will focus
on the important issue of tackling workplace
discrimination.
www.staffordshireandstokeontrent.nhs.uk
5
Afternoon Tea Party Focuses on Nutrition and Hydration
Patients, staff and visitors enjoyed a
vintage themed tea party last Friday
afternoon at Cheadle Hospital to
highlight the importance of good
nutrition and hydration to support
recovery and care.
With the ward adorned in bunting along
with floral cake stands and the best china,
cup cakes and Victoria sponges baked by
some of the nursing staff were enjoyed by
the patients of Ward 1 and their visitors.
Staff were there to chat to visitors about
the dietary and hydration needs of
patients whilst in hospital and offering
advise for carers about supplements.
There was also the opportunity for the
visitors to sample any of the supplement
drinks and puddings available.
Pictured are Ward 1 staff from left to right: Sister Liz
Gouldmwith, RSW Linda Barber, Diversional Therapist Emma
Chadfield and RSW Margaret Barlow
Matron Lyn Charlton, deputy site facilities manager Amanda Perry and Chief Operations Officer
(Specialist Services – hospitals) Sandra Daniels, enjoyed the informal atmosphere which was
complimented by a local lady whose mother had recently been a patient on Ward 1 singing songs
from the great theatre shows such as ‘Les Miserables’ .
Sister Liz Gouldsmith said; “It was a thoroughly enjoyable afternoon also enabling staff to take time
out of their busy day to spend some quality time with the visitors and the patients they care for.”
Extra Advice on Hand During Mental Health Awareness Week
The theme of this year’s awareness campaign
Anxiety, one of the leading causes of mental ill
health in the world.
To support patients in the self-management of
their health, a display stand of useful
information, situated in the outpatient area of
the Haywood Hospital, has been available for
patients, relatives and carers throughout the
week.
Seen in the photograph are Caroline Oakley,
Musculoskeletal Extended Scope Practitioner and
Jenny McIntyre, Physiotherapy Assistant, who are
helping to promote the event.
www.staffordshireandstokeontrent.nhs.uk
6
Generous Donation for Parkinson’s Disease Services
A
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Partnership Trust to help purchase equipment
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Derek Johnson and Mr and Mrs Newbold, of the
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Foresters Arms, Swadlincote, who hosted a prize
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Ann Eames, Parkinson’s Community Nurse
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Specialist with the Adult Ability Team recently
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used to purchase various items of equipment
that will enhance care and support for people
with Parkinsons.
Opposite are Ann Eames (far right) receiving the
cheque with Mr Johnson (centre), Mrs Newbold
(far left).
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Nomination Time – Submit Your Entry for the HSJ Awards!
Every year some of the best ideas on how to improve NHS services are unlocked by staff on the front
line; a crucial source of innovation for the healthcare sector.
The Health Service Journal is encouraging applications for its annual awards competition and says
“Frontline staff have an invaluable insight into their specialist areas and therefore often see issues
and find simple solutions to problems that may otherwise go undetected.
By entering the HSJ Awards today you can:
• Empower and encourage your staff and their innovative projects
• Facilitate transformation through recognising your team’s success
• Motivate your people to develop ideas to help with patient care
• Inspire others with your ideas and enter the HSJ Awards –
www.hsjawards.co.uk
Think you have a project worth shouting about? Read the article here
For more information on entering visit www.hsjawards.co.uk
Please let the Communications Team know if you consider applying so that we can support your entry
[email protected]
www.staffordshireandstokeontrent.nhs.uk
7
New Online Resource to Help Treat Gout
A new online
resource
http://healthtalkonline.org/peoples-experiences/bones-joints/gout
has been
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IG Reminder – Incident Reporting
Please can all staff ensure that they report information governance incidents. The Information
Governance Team monitors all IG incidents so that we can identify patterns and provide help, guidance
and support to prevent reoccurrences of these incidents. See our Factsheet on reporting incident for
more information.
Contact the IG Team via Email: [email protected] or Tel: 0300 124 0093 for help and advice.
All below are examples of New Incident Categories that must be reported:
• Confidentiality breach Phone/answerphone
• Confidentiality incident - Third party
• Email incident - Message not secured
• Email incident - Wrong Recipient
• ID Check error / Inaccurate ID
• Inappropriate use of Smartcard
• Inappropriate use of social media
• Inappropriate/unauthorised Text message
• Information left in unsecure area (offsite/onsite)
• Information left in unsecure area
• Information/Records Lost In Transit
• Lost information / records
• Lost/Theft Mobile Device/PC/Laptop/Removable media
• Verbal breach of confidentiality
• Inaccurate Information Recorded
• Misdirected fax
• Misfiled information or records
• Missing information or records
• Password issue
• Postal issue - inappropriate information
• Postal issue - wrong address
• Unauthorised access to system
• Unauthorised sharing of logins
www.staffordshireandstokeontrent.nhs.uk
4
Celebrating National Nurses Day 2014
On Monday the Partnership Trust marked National
Nurses Day across the organisation.
Two members of Partnership Trust nursing staff
were made Queen’s Nurses at a special
presentation event. District nurse Cheryl Smth
(above left) and Professional Lead for community
nursing Alison Rushworth are both pictured above
having been presented with their awards from
Chief Nurse Jane Cummings.
Congratualtions to both Alison and Jane who set a
great example and are wonderful ambassadors for
our services.
Also on National Nurses Day, Director of Nursing
and Quality Siobhan Heafield and lead anxiety
nurse at HMP Stafford and former Nursing
Standard Nurse of The Year Johanne Tomlinson
(pictured right with Lord Willis, Chair of the
Association of Medical Research Charities) , were
invited to the Houses of Parliament for special
reception hosted by the Royal College of Nursing.
The event was an opportunity to come together
and celebrate the excellent care and service
provided by nurses across NHS services.
www.staffordshireandstokeontrent.nhs.uk
5
HMP Featherstone’s prison healthcare team have
been thanked in a letter from service user.
Thank You
Social worker Linda Leese who works on the
Stafford 3 adults team at Codsall has received a
kind thank you card for the care and support of
her and the team.
“These two women are shining examples of what
the health care is supposed to be about.
“They communicate well and really care about
people and are very, very nice people with positive
attitudes and great people skills.”
“Thank you so much for all of your hard work in
working alongside my mother during her time at
Bearnett house. Thank you to a whole selection
your colleagues who also spent time making sure
that she was as comfortable as she possibly could
be.
A recent patient on Grange Ward at the Haywood
Hospital has emailed the Trust to express her
appreciation for the excellent care she received.
“Everyone’s kindness and generosity was noted
and really appreciated.”
“Particularly lovely and wonderful are Karen
deputy ward sister, Sue Minor healthcare
(miracle!) worker, Jane and Sandy (staff nurses).”
The Stafford Occupational Therapy Team has
been thanked by a recent patient for their work
to make adaptions to the gentleman’s home.
“I am writing to thank you for your support and
recommendation for a downstairs toilet to be
installed. Not having to climb our steep stairs to
get to the existing toilet - often not getting there
in time - is invaluable.
“The way the whole work was carried out from
start to finish was first class and both my wife and
myself are extremely grateful.”
“I would like to thank all the staff on Grange
Ward Haywood hospital for the outstanding care
and dignity I have received during my stay.
Occupational Therapist Ruth Elkin has been
praised in a very warm message submitted via the
Trust website by a Tamworth patient.
“I am writing to say what wonderful people you
have working for you. I am 63 and not only have I
had cancer my health is now chronic, but I will be
around for many years to come. My wife is also
disabled and my carer. She has a number of
ailments of a mobility nature and has bad
rheumatism/arthritis.
“Some time back we were advised to contact your
service to have a stair lift and a bathroom/shower
room fitted. From day one of meeting Ruth she
has been absolutely wonderful as is are colleagues
in their office.
“I have never in my 63 years come across so
dedicated people. If it was a phone call or a face to
face visit every one of your staff I met or spoke to
were so pleasant, helpful and most of all
understanding. I cannot thank them enough.”
Please send all Compliments to:
[email protected]
Please do not send compliments to the Communications
Teamwww.staffordshireandstokeontrent.nhs.uk
or The Word inbox as they will not be recorded for
6
your service.