Eighteenth Annual World Business Congress
Transcription
Eighteenth Annual World Business Congress
Eighteenth Annual World Business Congress MANAGEMENT CHALLENGES IN AN ENVIRONMENT OF INCREASING REGIONAL AND GLOBAL CONCERNS July 1–5, 2009 International Black Sea University Tbilisi, Georgia TABLE OF CONTENTS MESSAGE FROM RONALD S. J. TUNINGA, PRESIDENT OF THE IMDA……………….. MESSAGE FROM RICHARD ALAN NELSON, CHAIRMAN OF THE BOARD OF COUNTRY DIRECTORS OF THE IMDA………………………………………………………. MESSAGE FROM ERDENER KAYNAK, CONGRESS PROGRAM CHAIR AND DIRECTOR AND EXECUTIVE VICE-PRESIDENT OF IMDA………………………………... MESSAGE FROM HIS EXCELLENCY MR. MIKHEIL SAAKASHVILI, THE PRESIDENT OF GEORGIA…………………………………………………………………………………….. MESSAGE FROM HIS EXCELLENCY LASHA ZHVANIA, MINISTER OF ECONOMIC DEVELOPMENT………………………………………………………………………………….. MESSAGE FROM THE FIRST LADY OF GEORGIA………………………………………….. MESSAGE FROM THE MAYOR OF TBILISI- GIGI UGULAVA…………………………….. MESSAGE FROM GEORGIA DEPARTMENT OF TOURISM AND RESORTS MESSAGE FROM THE CONGRESS CO-CHAIRS………………………………………….. MESSAGE FROM THE NINETEENTH WORLD BUSINESS CONGRESS HOST…………... CONGRESS PROGRAM COMMITTEE ……………………………………………………..…. CONGRESS TRACK CO-CHAIRS………………………………………………………………. LIST OF CONGRESS SPECIAL SESSIONS AND PANELS………………… LIST OF MANUSCRIPT REVIEWERS………………………………………………………….. CONGRESS PROGRAM SCHEDULES………………………………………............................. CONGRESS VENUES……………………………………………………………………………. MASTER SCHEDULE……………………………………………………………………………. CONCURRENT SESSIONS……………………………………………………………………… Wednesday, July 1, 2009…………………………………………………………………………... Thursday, July 2, 2009…………………………………………………………………………… Friday, July 3, 2009……………………………………………………………………………… DOCTORAL RESEARCH SEMINAR…………………………………………………………… Saturday, July 4, 2009……………………………………………………………………………. SPOUSE /COMPANIAN PROGRAM…………………………………………………………… THE NINETEENTH ANNUAL WORLD BUSINESS CONGRESS OF THE IMDA…………... IMDA INTERNATIONAL COMPANY OF THE YEAR……………………………………….. JOURNAL OF TRANSNATIONAL MANAGEMENT DEVELOPMENT……………………… LIST OF COUNTRIES REPRESENTED………………………………………………………… INDEX OF AUTHORS, CHAIRS, PARTICIPANTS…………………………………………….. IMDA NEWSLETTER INFORMATION………………………………………………………… PRELIMINARY STATEMENT OF INTENT……………………………………………………. FLOOR MAPS…………………………………………………………………………………….. 1 Page Number 2-3 3-4 4-5 6 7 8 9 10 11 12 13-14 14-16 16 17-19 19-22 23-25 27-28 29 30 31 32 40 48 49 49-50 50-51 51 51-52 53-54 55 56-58 WELCOME MESSAGE FROM THE IMDA PRESIDENT Ronald Simon Jozef Tuninga, President of the International Management Development Association (IMDA) Welcome to this beautiful country, Georgia! Dear Congress Participants, Dear IMDA Members and Distinguished Colleagues and Guests, On behalf of the Organizing Committee it is my privilege to welcome you here at the 18th World Business Congress in beautiful Tbilisi in Georgia hosted by the International Management Development Association, the International Black Sea University and the Georgian Ministry of Economic Development. It is an honor and a great pleasure to welcome so many of you to the 18th Annual World Business Congress of the International Management Development Association here in Georgia! Speaking for myself I can hardly wait to begin as I look forward to attending sessions and sharing and exchanging ideas, seeing old friends and making new ones. This year’s theme: Management Challenges in an Environment of Increasing Regional and Global Concerns reflects the fact that while there are always (ever-changing) challenges to be met, we cannot single-handedly expect to face them and succeed. Not only is it essential that we identify and focus on issues which need to be addressed to achieve our goals, but we also need to compare what the current state of affairs is with what is needed to optimize our success. Research is our invaluable tool and through sharing insights into the nature of problems and their solutions and cross-fertilization of ideas and perspectives we stand a better chance to succeed. This is the start of the century of Emerging Markets and Developing Countries. In recent months we have witnessed unprecedented changes in the world economic and political arena. Some of the most relevant for global management are: the mortgage crises, the financial crises, the collapse of many stock markets, a worldwide effort to get out of one of the deepest global recessions in decades, changes in political visions and power and new American leadership. The reality of poor economic performance in Western economies and developing countries will undoubtedly present new management challenges for the development of countries and organizations. The current dramatic economic situation can mostly be attributed to poor governance and low social responsibility in the Western world. It is clear, however, that with the developments in China, India, Africa and right here in Georgia we are at the start of a new economic and political era. President Obama clearly understands that in this new era the focus should be on cooperation among people from various ethnic and religious backgrounds. Only through cooperation we can deal with regional and global concerns. It is an important task of IMDA to provide the knowledge, based on sound research, to deal with the management challenges in the regions and in the world. I am, therefore, very proud and honored to be the president of an organization that is an example of social responsibility and which reaches out to so many scholars around the globe. Knowledge about emerging markets and developing countries is, therefore, more relevant than ever before and yet, many Western (North America, Western Europe) business schools have not yet sufficiently developed knowledge in various disciplines for and about these countries. The role of the International 2 Management Development Association has become more mainstream and more significant than ever before in building a scholarly community that can help the world with these new economic realities and develop managers that are culturally sensitive, informed and socially responsible. Thanks to our host, the International Black Sea University, the Congress Organizing Committee, reviewers, presenters, and all of those who have worked so hard together both here and abroad in the months leading up to this moment in this, the 18th World Business Congress, we can add to this new knowledge and start building a new and exciting knowledge community which can make a difference in many business and management schools throughout the world. I look forward to meeting you all personally and to discuss the exciting future of the IMDA organization. We all have a unique opportunity to build and be part of a very dynamic association and knowledge community not only at this congress, but also in the years ahead. I hope you will take full advantage of this opportunity in the stimulating environment of the International Black Sea University and the beautiful city of Tbilisi and our host country Georgia! WELCOME MESSAGE TO THE IMDA 18th ANNUAL WORLD BUSINESS CONGRESS PARTICIPANTS Richard Alan Nelson IMDA Past President and Chairman of the Board of Country Directors /gamarjoba /Hello! We are delighted you can be here in Tbilisi for the 18th Annual World Business Congress. As you will discover, our hosts have gone to great lengths to ensure your stay here is one you will cherish so much that you will soon want to return again and again to the Republic of Georgia. Our location is an intriguing one for many reasons, especially to those of us interested in international management development. Georgia upon regaining independence from the former Soviet Union has sought valiantly to shrug off the command economic model and move to practical forms of capitalistic development. Given their geopolitical location, however, this experiment in democracy has not been easy—as recent history demonstrates. Nevertheless, the people of this brave nation have been moving forward. For example, as early as 1992 the Georgian government launched a widespread privatization process by adopting relevant laws and a program to convert state enterprises into competitive ones. This has helped promote a thriving local business community. No doubt Georgian business was hard hit by the global recession, especially in the construction, real estate and tourism sectors. However, according to Prime Minister Nika Gilauri, “the Georgian economy performed well in the first three months of 2009; indicators like foreign direct investment and trade turnover were better than 2007 and, in some cases, exceeding 2008.” Diversity is a strength. Gilauri noted that “Georgia has performed better than other countries in the region due to five main factors: diversification of trade and investment; diverse donor inflows - going to diverse 3 sectors; the immediate implementation of the International Monetary Fund's (IMF) economic support program; diverse energy supplies; robust banking sector.” Edward Gardner, the IMF representative to Georgia, told a recent meeting of the American Chamber of Commerce in Georgia that “the country's diverse foreign direct investment inflows have also helped to keep the economy stable.” Also of interest—12 business and humanitarian organizations signed a letter of intent earlier this year to support and promote Corporate Social Responsibility (CSR) in Georgia. According to public reports “the organizations will co-operate to foster inclusive economic development, multi-stakeholder dialogue, ethical principles, and progressive management and governance standards. Through promoting CSR policies, they will encourage the harmonization of business practices in Georgia with those accepted in the West.” The letter was signed by: American Chamber of Commerce in Georgia, British Georgian Chamber of Commerce (BGCC), Center for Strategic Research and Development of Georgia, Eurasia Partnership Foundation, French Business Council-Georgia, Georgia Employers Association, Georgian Chamber of Commerce and Industry International Chamber of Commerce–Georgia, Open Society Georgia Foundation, The British Council, UN Global Compact and United Nations Development Program. These are among many developments of note. So I strongly encourage you to take the time to discover new interests, make new friends, plan new research projects, and partake of the many positive interpersonal dynamics that IMDA uniquely provides. Most importantly, take time of enjoy life. /ts'avedit/Let's go! WELCOME MESSAGE FROM CONGRESS PROGRAM CHAIR Erdener Kaynak Executive V.P. and Director of the IMDA and Congress Program Chair and Proceedings Co-editor On behalf of the Executive Board of the IMDA, Program Committee, Track and Session Co-chairs, I take this opportunity to welcome all of the delegates and the accompanying persons and guests to the beautiful and ancient city of Tbilisi, Georgia for the Eighteenth World Business Congress of the IMDA held from July 1st through 5th , 2009. Since July of 2008, Congress Organizing Committee members both in the USA and Georgia have been working very diligently to organize a diverse congress program which will be challenging and stimulating academically and culturally enriching for all of the participants. We are extremely pleased that a number of plenary sessions and panels with representatives from local industry, representatives of trade organizations and government have been organized. In the morning, there are keynote addresses by distinguished Georgian company managers. In the afternoon of the first day of the congress, we have organized two special panels. The first one is devoted to Role and Impact of Facilitatory Agencies for Economic Development of Georgia and the second one is on New Developments in Global Business Education with participation of both local and international speakers. For the registered delegates, their spouses and accompanying persons, there will be a whole day visit to the most picturesque town in Georgia- Signagi which overlooks Alazani Plateau. During this day tour, we will have the opportunity of tasting unique traditional Kakheti wine, visit Pirosmani Museum in Mirzani, and St. Nino’s Monastery in 4 Bodbe. On our way back from Signagi, there will be an interesting guided Tbilisi city tour. For those of you who will be in Tbilisi on Sunday, July 5th, 2009, there will also be a half a day tour to the birth place of Stalin – Gori, and a visit to an interesting Stalin museum, his house, and the train carriage he utilized for his many journeys . On the way back, we will have a lunch at Isik College. The plenary sessions will be held all day on Thursday, July 2, 2009. All day Friday and Saturday, there will be four parallel academic sessions and special panels devoted to various contemporary management and business development issues. This year, as in the past IMDA congresses, we are offering full-papers, research-in-progress papers, and special panels/sessions. We are very pleased to note that a broad spectrum of papers, ideas, and research findings are being presented by scholars and practitioners coming from five continents and some 30 countries. As part of our IMDA tradition, we will again publish the Congress Best Papers in a future issue of the Association's premier Journal of Transnational Management (JTM). The journal is in its 15th volume and included in the Cabell’s Directory of Publishing Opportunities in Management, and it is now considered as a journal publication. This is our very first World Business Congress organized in Caucuses region and we are very pleased about it. We would like to continue this tradition and organize more IMDA congresses in this region in the future. We are extremely pleased with the co-sponsorship of International Black Sea University and Ministry of Economic Development of Georgia. I would like to take this opportunity to thank profusely our two partners. Congress Co-chairs Giuli Alasania and Ahmet Cetin Can, Special Sessions and Panels Chair Kip Becker, IMDA Chair of the Board of Regional Directors Richard Alan Nelson, Congress Administrative Directors in two locations as well as Local Arrangements Committee members in the USA and Georgia were of special help to us. In particular, I would like to acknowledge the great work and extreme dedication of Ali Riza Apil of International Black Sea University who contributed immensely to the success of the congress. Without his dedicated work and attention to every small detail, there would not have been a congress. All of these individuals did an outstanding job at every stage of the Congress organization and development. Congress webpage and final version of the Congress Proceedings papers were prepared by Talha Dogan Harcar of Pennsylvania State University at Beaver. Because of the excellent congress website and data bank Talha has developed and improved over the years, the congress organizers’ job was substantially reduced. Paper presenters and the delegates at large have found congress related links on our website very useful. I would also like to acknowledge technical assistance of A Cemal Ekin of Providence College. May I also take this opportunity to extend my warm thanks and appreciation to congress sponsors, plenary speakers, and support staff in various locations for their extraordinary efforts for the development of what seems to be an excellent congress program. Special thanks and appreciation also go to 63 Track Co-chairs, numerous manuscript reviewers, and colleagues who are chairing panels and academic sessions at the Congress. As always, my family members, especially my wife Glynis and my two younger daughters - Övgü Ilke Kaynak of Temple University and Elif Sevgi Kaynak-Salati of US Parks Network deserve great credit for the help and support they have rendered throughout the year. I wish much success in the deliberations at the Eighteenth World Business Congress of the IMDA. I am certain that we will all benefit from the proceedings immensely. I encourage all of you to attend the Nineteenth World Business Congress to be held in Izmir, Turkey in July of 2010. I am very pleased to report that this is going to be our third congress organized in Turkey. Many of our IMDA colleagues still have fond memories of the two previous congresses we held in Turkey – one in Istanbul (1995) and another one in Antalya (2002). I look forward to seeing as many of you as possible in Izmir, Turkey next July! 5 6 MINISTRY OF ECONOMIC DEVELOPMENT Ladies and Gentlemen, Esteemed Participants, In recent years Georgia has made significant progress in terms of economic reforms, improvement of business climate and promotion of investments. Much was done in order to simplify the legal procedures for doing business and protect the investments. As a result Georgia has gained a number of international awards for its liberal business environment and numerous improvements in this field. In the light of the above, it is a great honor as well as a great experience to host such an important international event as the 18th Annual World Business Congress here in Tbilisi, which offers the opportunity to exchange the ideas and experience in responding global challenges, transfer of information and knowledge and establish personal relationship among the representatives of academic, business and public sectors. Extending gratitude to our partners – the International Management Development Association and the Black Sea University – I would also like to welcome all the participants and wish them fruitful discussions at the congress and pleasant stay in Georgia. Minister Lasha ZHVANIA 7 DEAR IMDA WORLD BUSINESS CONGRESS 2009 PARTICIPANTS We are extremely happy to be able to welcome you this year in Georgia. Last year was quite an exotic destination but Georgia is something very special and I really do hope that many of you have booked some extra days to see more of this Caucasian pearl. In a legend, Georgia is called ‘the paradise that God had reserved for himself’ Since the last five years Georgia is growing tremendously economically, has fought against corruption, has facilitated licenses, taxes and most of the burdens for foreign investors. That is why Georgia is placed among the countries with the best climate for doing business. You will notice what a hard working and highly educated people we have and what a modern European approach to many issues. I wish you a very good seminar with interesting papers and fruitful discussions. We will see each other beginning of July! Sandra Elisabeth Roelofs First Lady of Georgia 8 MAYOR OF TBILISI Distinguished Delegates, Dear Members of the International Management Development Association and Honor Guests, Welcome to the Capital of Georgia – Tbilisi, where you will have an unforgettable time, either visiting on business purpose of just for leisure. Tbilisi is one of the ancient cities in the world dating back from the 5th century and is the pride of the Georgians, as it is not only the city but also a way of life. Tbilisi is a brilliant and inspiring place - lively and creative. The city is distinguished with its varied architecture and the multicultural character of its people. Tbilisi has always been known as a tolerant city, where people belonging to diverse nationalities and beliefs have lived together peacefully. One of these proofs is the oldest part of the city where Georgian Orthodox Church, Synagogue, Gregorian Church, Catholic Cathedral and Mosque stand nearby. I have the honor of participating in the 18th annual World Business Congress. It is a great pleasure and privilege for the City of Tbilisi to host such an important event and I hope all our guests from the different parts of the world will enjoy our hospitality. Let me express briefly my perceptions of the World Business Congress. The Congress bears invaluable significance as economy, including business and investment. These are key issues that provide a solid foundation for the state sustainability. Discussion of the problems with representatives of academic circles and practitioners always helps us to identify and foresee challenges more precisely. We can draw some conclusions from the discussion that will give us a good opportunity to adopt a policy that will meet the challenges more effectively during a period of global economic crisis and credit crunch. This Congress organized in cooperation with the International Black Sea University and in partnership with the Ministry of Economic Development of Georgia is a good example of cooperation between educational and state institutions. We consider this collaboration as very important and incentive to encourage further development of such kind of collaboration that can lead us to the overcoming of obstacles. I am enormously grateful to the International Management Development Association (IMDA) for organizing the event which is a good possibility of exchanging views and ideas about the issues of common interest and general welfare. I am convinced that the Congress will be very appealing and productive. May I wish success all participants and from my side I would be happy to make my contribution to the successful achievement of the set goals. Thank you for your attention! Gigi Ugulava 9 Ladies and Gentlemen, Dear Friends, I have a great pleasure to welcome you all to Georgia and thank the International Management Development Association and Black Sea International University for organizing the Eighteenth World Business Congress in our capital - Tbilisi. This is an excellent place to discuss global business cooperation and business opportunities in tourism sector. For the past decade, tourism has been the fastest growing industry worldwide. Despite the global financial crisis, tourism remains the most attractive business sector over the world, which includes Georgia as well. The world’s biggest hotel brands are entering Georgian market, which means that many resorts in Georgia still have a great potential for different investment opportunities. Promotion of tourism sector can play a key role in ensuring economic growth, jobs creation and fostering intercultural understanding. Dear guests, I hope you will enjoy your stay in our country, experience Georgian hospitality that comes from people’s hearts, discover your own golden fleece and always feel at home here 10 Savi zRvis saerTaSoriso universiteti INTERNATIONAL BLACK SEA UNIVERSITY WELCOME TO GEORGIA FOR THE 18th WORLD BUSINESS CONGRESS Dear Distinguished Delegates, Dear Members of the International Management Development Association and Esteem Guests, It is a great pleasure to welcome you to Georgia the home of hospitality, where guests are considered the gift from God. Georgia is the home for a rich cultural heritage, historical, architectural and archeological monuments, natural beauty and unique folklore. Georgia is believed to be the place where first Europeans emigrated and started the western civilizations. 1.8 million years ago homo erectus migrated from Georgia to West and gave beginning to western civilization. It is also believed to be the birthplace of wine. Incredibly there are over 500 indigenous species of grapes. Here you can taste wildly unique varieties of wine in a vast array of subtle flavor differences. You will have the opportunity to meet from our ancient history to our fantastic mountain landscapes to our unique wine culture and you will find a land rooted in history and secret world hidden for centuries. You will be inspired by Georgian Traditional Dance and Music. You will discover traditional cuisine and table culture and taste delicious Georgian food and wine. Tbilisi is a safe and beautiful historical city. We are working hard to provide you and your spouses with a program that matches the cultural heritage and hospitality of Tbilisi. All arrangements are planned with an ultimate aim of leaving behind unforgettable pleasant memories. Not only the local arrangements committee, but also many unknown IBSU members whose names are not mentioned anywhere are putting a great effort to run the congress smoothly. Our happiness will double after seeing the contentment in your faces. The host institution- International Black Sea University was established in 1995 in Tbilisi, Georgia. The university has three faculties including Faculty of Business Management and Social Sciences. International Black Sea University is young but curious to develop its resources and experiences. Meanwhile, we are willing to increase our relationship and cooperation with institutions from around the world. So far, IBSU Silk Road Research Centre has conducted four symposia and conferences with international participation successfully, these being International Silk Road Symposium, BSEC Studies, The Black Sea Region Countries and Prospective Relationships with European Union, and New Trends in Higher Education. We are in the opinion that IMDA 18th Annual World Business Congress will be a catalyst for the development of worldwide personal networks and relationships among academics, practitioners, and public policy makers at all levels. As such, IMDA Tbilisi congress will offer an excellent opportunity to meet colleagues from around the world and the region and will facilitate exchange of information and ideas on a variety of global business topics. We, as the local organizing committee, hope that you will enjoy the hospitality of Georgia. Warm regards, and as we say in Georgian “Ketili ikos tkveni Mobrdzaneba Tbilisshi” CONGRESS CO-CHAIR Giuli Alasania Vice Rector International Black Sea University CONGRESS CO-CHAIR Ahmet Cetin Can Rector International Black Sea University 11 12 CONGRESS PROGRAM COMMITTEE HONORARY CONGRESS CHAIR His Excellency Mr. Mikheil Saakashvili The President of Georgia CONGRESS CO–CHAIRS Ahmet Çetin Can Rector International Black Sea University D. Agmasheneblis Valley 13th km, No.2 Tbilisi, Georgia Giuli Alasania Vice-Rector International Black Sea University D. Agmasheneblis Valley 13th km, No.2 Tbilisi, Georgia Richard Alan Nelson Manship School of Mass Communication Louisiana State University 211 Journalism Building Baton Rouge, LA 70803 USA CONGRESS PROGRAM CHAIR Erdener Kaynak Chair, Marketing Program School of Business Administration Pennsylvania State University at Harrisburg 777 West Harrisburg Pike Middletown, PA, 17057, USA PROCEEDINGS CO-EDITORS Erdener Kaynak Chair, Marketing Program School of Business Administration Pennsylvania State University at Harrisburg 777 West Harrisburg Pike Middletown, PA 17057, USA Talha D. Harcar Department of Business Administration Pennsylvania State University at Beaver 100 University Drive Monaca, PA 15061, USA LOCAL ADMINISTRATIVE DIRECTORS IN GEORGIA CONGRESS ADMINISTRATIVE DIRECTOR IN THE USA Ali Riza Apil Metin Mercan International Black Sea University D. Agmasheneblis Valley 13th km, No.2 Tbilisi, Georgia Ia Janashia, National Investment Agency Ministry of Economic Development of Georgia Tbilisi, Georgia Talha D. Harcar Department of Business Administration Pennsylvania State University at Beaver 100 University Drive, Monaca, PA 15061, USA 13 CONGRESS ORGANIZING COMMITTEE IN GEORGIA Giuli Alasania, Vice Rector, International Black Sea University, Georgia Natalia Doganadze, Vice Rector, International Black Sea University, Georgia Nino Baratashvili, Director, National Investment Agency, Ministry of Economic Development of Georgia, Georgia LOCAL ARRANGEMENTS COMMITTEE IN GEORGIA Ahmet Cetin Can, Rector, International Black Sea University, Georgia Fatih Mehmet Sayin, Secretary General, International Black Sea University, Georgia Natalia Kasradze, Director of Analytical Department, President’s Office, Georgia Ia Janashia, Deputy Director, National Investment Agency, Ministry of Economic Development of Georgia, Georgia Girgi Giorgadze, Head of Protocol Services, Ministry of Economic Development of Georgia, Georgia Ali Riza Apil, International Black Sea University, Georgia Kakha Djakeli, International Black Sea University, Georgia Metin Mercan, International Black Sea University, Georgia Kenan Kapukaya, International Black Sea University, Georgia Ilyas Ciloglu, International Black Sea University, Georgia Faruk Gursoy, International Black Sea University, Georgia Salavat Sayfullin, International Black Sea University, Georgia LOCAL ARRANGEMENTS COMMITTEE IN THE USA Kip Becker, Boston University, USA Talha D. Harcar, Pennsylvania State University at Beaver, USA Barry Unger, Boston University, USA Elif S. Kaynak-Salati, American Park Network , USA Erdener Kaynak, Pennsylvania State University at Harrisburg, USA Ovgu I. Kaynak, Temple University, USA Richard Alan Nelson, Louisiana State University, USA Jan Napoleon Saykiewicz, Duquesne University, USA CONGRESS TRACK CO-CHAIRPERSONS Gbolahan Gbadamosi, University of Worcester, The United Kingdom, Global Human Resource Management My-van Tran, University of South Australia, Australia, Global Human Resources Management Kip Becker, Boston University, USA, Global Information, Technology Management, and E-readiness Abbas J. Ali, Indiana University of Pennsylvania, USA, Global Entrepreneurship and Small Business Development Gerard Danford, HELIA, Finland, Global Entrepreneurship and Small Business Development Nic S. Terblanche, University of Stellenbosch, South Africa, Global Marketing Management and Strategy A. N. M. Waheeduzzaman, Texas A & M University-Corpus Christi, USA, Global Marketing Management and Strategy Mihaela Dinu, Romanian American University, Romania, Global Tourism Development Said M. Ladki, Lebanese American University, Lebanon, Global Tourism Development 14 Richard Alan Nelson, Louisiana State University, USA, Cross-Cultural Marketing Communications and Public Relations William A. Kernan, Radford University, USA, Cross-Cultural Marketing Communications and Public Relations Gillian Rice, Arizona State University West, USA, Global Business in the Middle East and Near East Berrin D. Guner, Rowan University, USA, Global Business in the Middle East and Near East David McHardy Reid, Seattle University, USA, Global Business in Asia- Pacific Jim McMaster, University of the South Pacific, Fiji Islands, Global Business in Asia- Pacific Ian Phau, Curtin University of Technology, Australia, Global Business in Australia and New Zealand Jan Napoleon Saykiewicz, Duquesne University, USA, Business in Transitional Economies Jan Nowak, Central European University, Hungary, Business in Transitional Economies Muammer Ozer, City University of Hong Kong, Hong Kong, Global Sourcing and Supply Chain Management Cemal Ekin, Providence College, USA, Global Electronic Commerce Bert Rosenbloom, Drexel University, USA., Marketing Channels and Distribution Systems in the Global Environment Michael V. Laric, University of Baltimore, USA, Global Competition Policy and Corporate Strategy Nikolai Wasilewski, Pepperdine University, USA, Competition Policy and Corporate Strategy Anand Krishnamoorthy, Troy State University, USA, Global Production, Operations, and Services Management Ajay J Manrai, University of Delaware, USA, Cross-Cultural Consumer Behavior and Comparative Marketing Systems Frederic Jallat, Paris Graduate School of Business, France, Cross-Cultural Consumer Behavior and Comparative Marketing Systems John Hill, University of Alabama, USA, Global Product Development Policy and Corporate Branding Simon K. M. Mak, City University of Hong Kong, Hong Kong, Global Product Development Policy and Corporate Branding Ali Riza Apil, International Black Sea University, Georgia, Company Internationalization and Entry Strategies Marin Marinov, University of Gloucestershire, The United Kingdom, Company Internationalization and Entry Strategies Gyongyi Bugar, University of Pecs, Hungary, International Accounting, Risk Management and Finance in Global Context Giorgi Berulova, The Strategic Research Center, Georgia, , International Accounting, Risk Management and Finance in Global Context Myron Kyj, Widener University, USA, Global Business in Russian Federation, Eastern/Central Europe and Commonwealth of Independent States Anatoly Zhuplev, Loyola Marymount University, USA, Global Business in Russian Federation, Eastern /Central Europe and Commonwealth of Independent States Fabio Ancarani, SDA Bocconi School of Management, Italy, Value and Customer Relationship Management Fred Robins, University of Adelaide, Australia, Value and Customer Relationship Management Paul S. Marshall, Widener University, USA, Global Business Case Studies Mohamed A.S. Latib, DeSales University, USA, Global Business Case Studies Barry Unger, Boston University, USA, Venture Capital, Biotech, Technology Management, Alliances, and Partnerships Erdal Atukeren, Swiss Institute for Business Cycle Research, Switzerland, International Economics, Taxation, and Public Finance 15 Eno Inanga, Maastricht School of Management, The Netherlands, International Economics, Taxation, and Public Finance Stephanie Jones, Maastricht School of Management, The Netherlands, Global Business in Emerging Markets Radoslaw Wolniak, Warsaw University, Poland, Global Business in Emerging Markets Refik Culpan, Pennsylvania State University at Harrisburg, USA, The Global Knowledge Economy and Knowledge Management Jung-Wan Lee, Boston University, USA, The Global Knowledge Economy and Knowledge Management Riad A. Ajami, Wright State University, USA, Sustainable Business for Economic Development Amin U. Sarkar, Alabama A & M University, USA, Sustainable Business for Economic Development Erdener Kaynak, Pennsylvania State University at Harrisburg, Global Business (Misc.) Talha Dogan Harcar, Penn State University at Beaver, USA, Global Business (Misc.) LIST OF TRACKS, PANELS AND SPECIAL SESSIONS Company Internationalization: Global Perspectives Consumer Behavior: Cross-Cultural/National Issues Country Specific Cases of Globalization Cross–National/Cultural Marketing and Communication Current Issues in Trade and Development Organizational and Human Resource Development Issues Global Business and Development Marketing and Development Global Management Development Global Marketing Management and Strategy Global Business: Developmental Perspectives Global Training and Development International Business Competitiveness International Business Development International Finance and Risk Management Managing in the Global Marketplace Organizational Development and Business Enterprises Business Education Development Technology Transfer and Foreign Direct Investment New Perspectives on Global Corporate Responsibility and Business Ethics New Developments in Global Business Education Environmental Challenges in International Business Development Business Issues in Emerging Markets Tourism and Development Entrepreneurship and Business Development Business Logistics and Supply Chain Management Investment and Portfolio Management International Business in Transitional Economies Comparative Marketing Systems 16 LIST OF MANUSCRIPT REVIEWERS Sharzada Akhmetova, KIMEP University, Kazakhstan Sule Akkoyunlu, ETH Zurich, Switzerland Hussam Al-Shammari, Indiana University of Pennsylvania, USA Abbas Ali, Indiana University of Pennsylvania, USA Ali Riza Apil, International Black Sea University, Georgia Erdal Atukeren, KOF- Swiss Institute for Business Cycle Research, Switzerland Susan Baker, Morgan State University, USA Anuschka Bakker, International Bureau of Fiscal Documentation (IBFD), The Netherlands Gulzade S. Baimukhamedova, Kazakh Academy of Transport and Communications, Kazakhstan Kip Becker, Boston University, USA Zsolt Bedő, University of Pécs, Hungary András Takács, University of Pécs, Hungary Regina Bento, University of Baltimore, USA Giorgi Berulava, The Strategic Research Center, Georgia Gyöngyi Bugár, University of Pécs, Hungary Krisztina Buti, Central European University, Hungary Isaac Cheah, Curtin University of Technology, Australia Ilyas Ciloglu, International Black Sea University, Georgia Refik Culpan, Pennsylvania State University at Harrisburg, USA Gerard Denford, HELIA, Finland Pavel Dimitrov, University of National and World Economy, Bulgaria Steve Dix, Curtin University of Technology, Australia János Fojtik, University of Pécs, Hungary Douglas C. Friedman, Pennsylvania State University at Harrisburg, USA Gbolahan Gbadamosi, University of Worcester, United Kingdom Dave Gilfoil, DeSales University, USA Talha D. Harcar, Pennsylvania State University at Beaver, USA Frikkie Herbst, University of Stellenbosch, South Africa Debbie Human, University of Stellenbosch, South Africa E. Inanga, Maastricht School of Management, The Netherlands Olukunle Iyanda, University of Botswana, Botswana Ahlam Fakhar, Al Akhawayn University, Morocco Frederic Jallat, ESCP-EAP – Paris Graduate School of Business, France Stephanie Jones, Maastricht School of Management, The Netherlands Erdener Kaynak, Pennsylvania State University at Harrisburg, USA William R. Kennan, Radford University, USA Ben B. Kim, Seattle University, USA 17 Tibor Kiss, University of Pécs, Hungary Anand Krishnamoorthy, Troy University, USA Myron Kyj, Widener University, USA Said Ladki, Lebanese American University, Lebanon Michael Laric, University of Baltimore, USA Mohamed A.S. Latib, DeSales University, USA Hakan Murat Altintas, Uludag University, Turkey Robert Lovelace, Elm Terrace Gardens, USA Jung-Wan Lee, Boston University, USA Michael Lwin, Curtin University of Technology, Australia Simon K. M. Mak, City University of Hong Kong, Hong Kong Tarek Mady, American University in Dubai, United Arab Emirates Ajay Manrai, University of Delaware, USA Christopher Marchegiani, Curtin University of Technology, Australia Marin Marinov, University of Gloucestershire, The United Kingdom Svetla Marinova, University of Birmingham, United Kingdom Gábor Márkus, University of Pécs, Hungary Paul S. Marshall, Widener University, USA Jim McMaster, University of the South Pacific, Fiji Islands Metin Mercan, International Black Sea University, Georgia Motafusa Murayama, Seattle University, USA Richard Alan Nelson, Louisiana State University, USA Jan Nowak, Central European University, Hungary Ulku Mustafa Numan, Central European University, Hungary Kamil Omoteso, De Montfont University, United Kingdom Linus Osuagwu, American University of Nigeria, Nigeria Muammer Ozer, City University of Hong Kong, Hong Kong Csaba Pauker, University of Pécs, Hungary Chris Pentz, University of Stellenbosch, South Africa Dan Petrovici, University of Kent, United Kingdom Ian Phau, Curtin University of Technology, Australia Rajasekhara Mouly Potluri, Kazakh-British Technical University, Kazakhstan Jenik Radon, Colombia University, USA David McHardy Reid, Seattle University, USA Joop Remme, Maastricht School of Management, The Netherlands Ronel Rensburg, University of Stellenbosch, South Africa Kami Rwegasira, Maastricht School of Management, The Netherlands Harold Sander, Maastricht School of Management, The Netherlands Jan Napoleon Saykiewicz, Duquesne University, USA David Shetterly, Troy University, USA László Szerb, University of Pécs, Hungary Simon Tai, KIMEP University, Kazakhstan 18 Nick S. Terblanche, University of Stellenbosch, South Africa Marlize Terblanche-Smit, University of Stellenbosch, South Africa Martin Testa, Maastricht School of Management, The Netherlands Edwin Theron, University of Stellenbosch, South Africa My-Van Tran, University of South Australia, Australia Barry Unger, Boston University, USA A.N. M. Waheeduzzaman, Texas A & M University, USA Nikolai Wasilewski, Pepperdine University, USA Joette M. Wisnieski, Indiana University of Pennsylvania, USA Radoslaw Wolniak, Warsaw University, Poland Anatoly Zhuplev, Loyola Marymount University, USA CONGRESS PROGRAM SCHEDULE WEDNESDAY, July 1, 2009 09:00 – 16:30 DAY TOUR TO HISTORICAL SIGNAGI AND THE SURROUNDING AREAS: VISIT TO HISTORY AND ETHNOGRAPHY MUSEUM IN SIGNAGI AND ST. NINO’S MONESTERY IN BODBE AS WELL AS VISIT TO A KAKHETI WINERY (Sponsored by International Black Sea University) Please congregate at the lobby of your hotels at 8:30 a.m. at the latest. You will be picked up from your respective hotels. (For registered delegates, registered spouses and registered accompanying persons. Tickets are required.) 12:30 – 14:00 LUNCH FOR PARTICIPANTS AT PIROSMANI HOTEL RESTAURANT 16:30 – 17:30 GUIDED TBILISI CITY TOUR (On our way back from Signagi) 17:30 – 18:30 CONGRESS REGISTRATION (Including Registration for Congress Functions) Old Metekhi Hotel Restaurant Lobby 19:00 – 20:30 IBSU WELCOME RECEPTION (Cocktails and snacks) (Dress Code: Informal) Hotel Old Metekhi Restaurant REGISTERED DELEGATES, REGISTERED SPOUSES AND REGISTERED ACCOMPANYING PERSONS ONLY ENTRY TICKETS ARE REQUIRED FOR ALL FUNCTIONS 19 THURSDAY, July 2, 2009 08:30 – 15:00 CONGRESS REGISTRATION (Sheraton Metekhi Palace Hotel Ballroom Foyer) 09:00 – 09:30 OPENING CEREMONIES AND WELCOMING ADDRESSES BY DISTINGUISHED GUESTS (Sheraton Metekhi Palace Hotel, Saloon Salkhino) NATIONAL ANTHEM OF GEORGIA WELCOME MESSAGES AND INTRODUCTIONS Erdener Kaynak, Executive Vice-President and Director of the IMDA and Congress Program Chair Giuli Alasania, Congress Co-chair and Vice Rector of International Black Sea University Ronald S.J. Tuninga, President of the IMDA and Open University of the Netherlands, The Netherlands 09:30 – 09:45 OPENING ADDRESS BY THE PRESIDENT OF GEORGIA His Excellency Mr. Mikheil Saakashvili 09:45- 10:15 Keynote Speaker I: Lasha Zhvania, Minister of Economic Development of Georgia Theme: Georgian Economic Outlook: Challenges and Developments 10:15 –10:35 Keynote Speaker II: Grigol Vashadze, Minister of Foreign Affairs of Georgia Theme: Georgia - European Union and US Relationship:What Does the Future Hold? 10:35 – 11:15 COFFEE BREAK (Sheraton Metekhi Palace Hotel Ballroom Foyer) 11:15 – 12:45 1.1: KEYNOTE ADDRESSES BY BUSINESS LEADERS Location: Sheraton Metekhi Palace Hotel Saloon Salkhino Theme: Success Factors Related to Georgian Company Business Performance Session Chair: Mohamed Latib, Vice-President for Programs and DeSales University, USA Zaza Kikvadze, Director- Georgian Glass and Mineral Water Co. Mineral Water Industry and Mineral Water Business Zurab Tskitishvili, Director AMALTEA Dairy Products Industry and AMALTEA Experience 20 Nugzar Ksovreli, General Director, Corporation Kindzmarauli Exporting Georgian Wine to New Markets George Doborjginidze, Project Director, Tbilisi Aircraft Manufacturing Company Logistics City-Tbilisi 12:45 – 14:00 Lunch Break Restaurant “In the Shadow of Metekhi” (Sponsored by International Black Sea University) 14:00 – 15:30 1.2: SPECIAL PANEL Location: Sheraton Metekhi Palace Hotel, Saloon Salkhino Theme: New Developments in Global Business Education Session Chair: Serif Ali Tekalan, President of International Association of Universities, Turkey Nika Gvaramia, Minister of Education of Georgia Georgian Educational Reforms Ronald S. J. Tuninga, Open University of the Netherlands The Latest Developments in Business Education in Emerging Markets Jan Nowak, Central European University, Hungary The Bologna Process and its Implications for Management Education in Europe Serif Ali Tekalan, President of International Association of Universities, Turkey The IBSU Experience in Georgia: Past, Present and Future 15:30 – 16:00 COFFEE BREAK(Sheraton Metekhi Palace Hotel Ballroom Foyer) 16:00 – 17:30 1.3: SPECIAL PANEL Location: Sheraton Metekhi Palace Hotel, Saloon Salkhino Theme: Role and Impact of Facilitatory Agencies for Economic Development of Georgia Session Chair: Kip Becker, Vice-President for Development and Boston University, USA Jemal Inaishvili, Georgian Chamber of Industry and Commerce Georgian Business Overview S.K Chatterji, General Director, Rakia Georgia Poti Free Industrial Zone Petre Kankava, Head of Tourism Department, Department of Tourism and Resorts Tourism Policy of Georgia 21 19:00 – 20:30 Reception at the Courtyard Marriott Tbilisi (Sponsored by Ministry of Economic Development of Georgia) Dress Code: Informal (Registered delegates, registered spouses and registered accompanying persons only) Entry Ticket is Required 20:30 – 21:30 GEORGIAN DANCE & MUSIC SHOW Location: Youngesters’ Palace Folk Dance and Music Performance: A Special Selection of Georgian Folk Dance and Music 1. Ensemble Rustavi (Chief: Anzor Erkomaishvili) 2. Youngsters’ Palace Children Ensemble Ensemble Rustavi Ensemble was created in 1968 by Anzor Erkomaishvili, a singer and folklorist from a distinguished Georgian musical lineage that goes back seven generations. Since its formation Rustavi has successfully toured more than 50 countries of the world, always receiving the most glowing comments – even from the toughest of critics. Songs and dances for work and war, spectacular costumes, the unique Georgian style of polyphonic singing and rich voices characterize the Rustavi Choir. Their intense sacred hymns with their overlapping, continuously moving harmonies are spellbinding. Rustavi is also performing a high-quality comprising national and diverse traditional dances. Excellent costumes, brilliant performance, and elaborate choreography. Erkomaishvili's vision was to break through ethnic boundaries of regional styles while performing ethnographically authentic music from all of Georgia. The Rustavi's performance style synthesizes the powerful, rough-hewn sound characteristic of the traditional regional folk choirs with a newer, cleaner, more finely-honed aesthetic whose orientation is towards concert presentation - nowadays on an increasingly international scale. For more information you can visit http://www.ensemblerustavi.com/eng/ Also talented Children Ensemble of Yongesters's Palace will inspire the participants with their energetic dances. SATURDAY, July 4, 2009 09:00 – 10:30 Concurrent Sessions IBSU Campus, B Bloc B 102, B 104, B 106, and B 108 10:30 – 11:00 Coffee Break IBSU Campus, B Bloc, The Refreshment Center 11:00 – 12:30 Concurrent Sessions IBSU Campus, B Bloc B 102, B 104, B 106, and B 108 12:30 – 14:00 Lunch Break at Kolkheti Restaurant (Lunch is sponsored by International Black Sea University) (Registered delegates, registered spouses and invited guests only. Entry tickets are required). 14:00 – 15:30 Concurrent Sessions IBSU Campus, B Bloc B 102, B 104, B 106, and B 108 22 15:30 – 16:00 Coffee Break IBSU Campus, B Bloc, The Refreshment Center 16:00-17:30 Concurrent Sessions IBSU Campus, B Bloc B 102, B 104, B 106, and B 108 17:30–18:00 IMDA Membership Meeting 19:00 – 21:00 Congress Farewell Dinner at Tskhvili Restaurant (Sponsored by Association of Georgian and Turkish Businessmen) (For Registered delegates, registered spouses and registered accompanying persons only. Entry tickets are required) SUNDAY, July 5, 2009 VISIT TO GORI Depart from hotels. Please wait at the lobby of your hotel. Duration: 8:30 – 2:30 There will be a half-day sight seeing tour to Gori- the birthplace of Stalin. We will visit his house, the museum, and the train carriage he utilized for his many journeys. On the way back, we will have a lunch at Isik College. This is a complimentary tour offered by International Black Sea University. Advance booking is needed. Note: Those delegates who are catching a flight at 5:00 p.m. onwards will be able to catch their flights. COMPLIMENTS OF THE INTERNATIONAL BLACK SEA UNIVERSITY VENUES PIROSMANI Venue for the Lunch on Wednesday, July 1, 2009 The newest restaurant of the Chain, Restaurant Pirosmani in Signagi, is on the main square of the town, next to the City Hall and the Theatre. The luxurious hall allows the excellent opportunity for rest and recreation in tasteful environment, which is comfortable and cozy. Restaurant can host wedding parties, celebrations or any other large events. OLD METEKHI Venue of Reception on Wednesday, July 1, 2009 The restaurant and bar is open from 8:00 till 24:00. The menu contains Georgian, Russian, Asian and European dishes. Wine "Kindzmarauli" is made especially for the "Old Metekhi". In the evening you can listen to live music (classical, jazz, romance). Here you can order and have the testiest Georgian and foreign 23 dishes, including: Chicken with brandy; Fish with chief's flavoring; Duck with quince. From the open balcony of the Marani (wine bar) you can have a look at the Mtkvari River. IN THE SHADOW OF METEKHI Venue of Lunch on Thursday, July 2, 2009 It is really fully Georgian restaurant that attracts the tourists by the beautiful city view that spreads out before the visitors, Georgian dishes are also the good reason to visit this spot. The Georgian national dance and songs performances are quite often offered by the restaurant. The restaurant is within a walking distance from the Sheraton Metekhi Palace Hotel. It has a very large balcony overlooking to the Mtkvari River. It is within a walking distance to the Sheraton Metekhi Palace Hotel. It has a very big balcony overlooking to the Mtkvari River. THE COURTYARD BY MARRIOTT TBILISI Venue of Reception on Thursday, July 2, 2009 The Courtyard by Marriott Tbilisi is located in the hearth of Tbilisi in the Tavisuplebis (Freedom) Square. It is one of the most preferred places for receptions. The hotel is a newly built modern building. The service is provided in hygienic conditions in a pleasant atmosphere. LUNCH AT IBSU CAMPUS AND DANCE & MUSIC SHOW Venue for the Lunch on Friday, July 3, 2009 At lunch, Turkish Doner Kebap will be served. It will be prepared by Supra Restaurant of Tbilisi and will be served freshly hot, accompanying with a variety of salads, snacks, deserts, and refreshments. A variety of vegetarian foods will also be available. After lunch, IBSU Dance Club will perform two traditional Georgia dances- Rachuli and Osuri. Music Group “Sunny Universe” will sing three surprise songs at the Conference Hall of IBSU B-Bloc MTSKHETA CITY Venue of Reception on Friday, July 3, 2009 Mtskheta is one of the oldest cities of Georgia and it is located near Tbilisi. Mtskheta was a capital of the Georgian Kingdom of Iberia during the 3rd century BC through 5th century AD. Here Georgians accepted Christianity in 317 and Mtskheta still remains the headquarters of the Georgian Orthodox and Apostolic Church. Svetitskhoveli Cathedral (11th century), and Jvari Monastery (6th century) in Mtskheta are amongst the most significant monuments of Georgian Christian architecture. The monuments of the city are under the protection of UNESCO. After a sightseeing tour, we will move to the restaurant- “Mtskheta City”- near the cathedral. This is a new restaurant with banquet halls, booths and lounges opened on the Aragvi-river bank, Mtskheta. There are Georgian and European cuisine, live music, air conditioning, and cozy environment. It will make your stay at the restaurant very enjoyable. 24 KOLKHETI Venue for the Lunch on Saturday, July 4, 2009 Restauant Kolkheti is one of the most remembered adresses in Tbilisi, Georgia for celebrations and social events. It is a frequently visited restaurant where various gourmet, delicious Georgian dishes are served. The restaurant offers unlimited menu for the guests of different demands. It serves business dinners in an outstanding ambiance. Guests enjoy themeselves in he company of the band "Kolkheti" while tasting tasty Georgian food. We promise our delegates an unforgettable lunch at Restaurant "Kolkheti" on Saturday, July the 4th, 2009. TSISKVILI Venue of Reception Saturday, July 4, 2009 The first water-mill in Tbilisi was built on the right bank of the River Mtkvari in 1988 as Jumber Maghlakelidze's initiative. The mill functioned until 2001. The same year the idea originated about building a Georgian restaurant. Architect Mamuka Chkhaidze implemented it. The restaurant opened its doors in Autumn 2002. It is distinguished for its unique architecture and design. Thanks to the unique talent of the creator natural landscape and the beauty of Georgian soul are in great harmony. Entering the yard you will find yourselves in the fairy world of evergreen lawn, real waterfall, orchard and vineyards, lots of flowers and kind host. There are a number of traditional Georgian bakery oven for bread making; a brazier for meat roasted on a spit, chicken and trout; a mill for maize-bread of milled maize flour, and all these things will be served to you as you wish. Rock, mill and lots of museum pieces in the interior will make unique impression on you about Georgia and its history. The restaurant won the main prize "Grand Prix" and 5 gold medals in the restaurant competition held in Tbilisi in 2003. As well, it was awarded the status of a restaurant museum. You will hear different kinds of love music every evening here: folk songs, pipes, urban melodies, violin, piano. The Program Manager is the Honor Order Holder, called "Nightingale of Georgia", 1 laureate of 1 prize of sisters Ishkhnelis, solist of state Philarmonic and Song Company "Kelaptari" Ana Bajiashvili. Besides traditional Georgian cuisine chef Tengiz Iluridze will cook special dishes for you which will satisfy any taste. 25 MASTER SCHEDULE Date July1, 2009 July 2, 2009 July 3, 2009 Day Concurrent Sessions VENUE Wednesday Thursday Friday Signagi Tour Program, Wednesday, July 1, 2009, 9:00 – 16:30 (For Registered Delegates, Spouses, and Invited Guests) (Meet at the lobby of your hotel at 8:30 a.m. at the latest. Departure at 9:00 a.m. sharp. Tbilisi City Tour on our way back from the Signagi Tour 17:30 – 18:30 (Sponsored by International Black Sea University) International Black Sea University Campus, B Bloc Time 17:30-18:30 International Black Sea University Welcome Reception Cocktails and Food Wednesday, July 1, 2009, 19:00-20:30 The Old Metekhi Hotel Restaurant (For Registered Delegates, Spouses, and Invited Guests Only) (Sponsored by International Black Sea University) B 102 B 104 B 106 B 108 Congress Registration at Old Metekhi Hotel Lobby on Wednesday, July 1, 2009, 17:30- 18:30 and July 2, 2009, 8:30-15:00 at Sheraton Metechi Palace, Saloon Salkhino Lobby Congress Registration at IBSU B Block First Floor Lobby on Friday and Saturday July 3 & 4, 2009, 9:00-15:00. Opening Ceremony and Keynote Addresses 1.1 Keynote Addresses by Business Leaders I.2 Special Panel I 1 9:00-10:35 2 10:45-12:30 3 14:00-15:30 4 16:00-17:30 5 9:00-10:30 Parallel Sessions II.1 II.2 II.3 II.4 6 11:00-12:30 Parallel Sessions II.5 II.6 II.7 II.8 7 14:00-15:30 Parallel Sessions II.9 II.10 II.11 II.12 8 16:00-17:30 Parallel Sessions II.13 II.14 II.15 II.16 14:00-15:30 Doctoral Research Seminar at IBSU Campus Room B 110 on Friday, July 3, 2009, between 14:00- 15:30 C O N G R E S S I.3Special Panel II 26 19:30-22:30 9 9:00-10:30 11:00-12:30 14:00-15:30 10 14:00-15:30 July 4, 2009 Saturday 12-30-14:00 19:00-21:00 July 5, 2009 Sunday 8:30-14:30 R Congress Banquet / Award Ceremonies / Entertainment at Mskheta City Restaurant E Sponsored by Geocell Company G Parallel Sessions III.17 III.18 III.19 III.20 I III.21 III.22 III.23 III.24 S Parallel Sessions T III.25 III.26 III.27 Parallel Sessions III.28 R A Parallel Sessions B210 T III.29 I O N Lunch at Kolkheti Restaurant (Sponsored by International Black Sea University) Congress Farewell Dinner at Tskhvili Restaurant (Sponsored by Association of Turkish and Georgian Businessmen) Day Visit to Gori and Stalin’s House and Museum Lunch at Isik College 27 Wednesday, July 1, 2009 DAY TOUR 09:00 – 16:30 VISIT TO SIGNAGI AND ALAZANI PLATEAU (Registered Delegates, Registered Spouses, and Registered Accompanying Persons Only. Please congregate at the lobby of your hotel by 8:30 a.m. at the latest. We will pick everyone from their respective hotels. We will depart sharp at 9:00 a.m.) Visit to Mirzaani and St. Nino’s Monestery in Bodbe Lunch at Pirosmani Hotel Restaurant 12:30 – 14:00 TBILISI CITY TOUR 17:00 – 18:00 On Our Way Back From Signagi CONGRESS REGISTRATION Location: Old Metekhi Hotel Restaurant Lobby 18:00 – 19:00 IBSU WELCOME RECEPTION (Cocktails and Snacks) Location: Old Metekhi Hotel Restaurant 19:00 – 20:30 Dress Code: Informal (Sponsored by International Black Sea University) 28 Thursday July 2, 2009 CONGRESS REGISTRATION Location: Sheraton Metekhi Palace Hotel Ballroom Foyer 8:30 – 15:00 OPENING CEREMONIES AND WELCOMING ADDRESSES 9:00 – 9:30 Location: Sheraton Metekhi Palace Hotel Saloon Salkhino NATIONAL ANTHEM OF GEORGIA WELCOME MESSAGES AND INTRODUCTIONS OPENING ADDRESS BY THE PRESIDENT OF GEORGIA His Excellency Mr. Mikheil Saakashvili 09:30 – 09:45 KEYNOTE SPEAKERS Keynote Speaker I: His Excellency Lasha Zhvania- Minister of Economic Development Keynote Speaker II: His Excellency Grigol Vashadze, Minister of Foreign Affairs 9:50 – 10:35 COFFEE BREAK 10:35 – 11:15 (Sheraton Metekhi Palace Hotel Ballroom Foyer) KEYNOTE ADDRESSES BY BUSINESS LEADERS 11:15 – 12:45 Location: Sheraton Metekhi Palace Hotel Saloon Salkhino LUNCH BREAK 12:30 – 14:00 Location: Restaurant “In the Shadow of Matekhi” (It is located within a walking distance from the hotel) SPECIAL PANELS Location: Sheraton Metekhi Palace Hotel Saloon Salkhino 14:00–15:30 and 16:00 –17:30 COFFEE BREAK Location: Sheraton Metekhi Palace tel Ballroom Foyer 15:30 – 16:00 RECEPTION AND ENTERTAINMENT AT THE MARRIOTT COURTYARD TBILISI 18:30 – 21:30 (Sponsored by Ministry of Economic Development of Georgia) ( For Registered Delegates, Registered Spouses and Registered Accompanying Persons) TICKETS ARE REQUIRED FOR ALL FUNCTIONS 29 Friday, July 3, 2009 CONGRESS REGISTRATION Location: IBSU Campus, Help Center, B Bloc, B 101 9:00 – 15:00 CONCURRENT SESSIONS 9:00 – 10:30 11:00 – 12:30 14:00 – 15:30 16:00 – 17:30 Sessions are Held at IBSU Campus, B Bloc, B 102, B 104, B 106, and B 108 DOCTORAL RESEARCH SYMPOSIUM Location: IBSU Campus, B Bloc, B 110 Friday, July 3, 2009 14:00 – 15:30 COFFEE BREAKS IBSU B Bloc Refreshment Center 10:30 – 11:00 15:30 – 16:00 (Sponsored by International Black Sea University) LUNCH BREAK 12:30 – 14:30 (Location: IBSU Campus) CONGRESS BANQUET/AWARD CEREMONIES Location: The Restaurant “Mtskheta City” 19:30 – 22:30 MASTER OF CEREMONIES Kip Becker AWARD CEREMONIES BEST PAPER AWARDS IMDA INTERNATIONAL COMPANY OF THE YEAR AWARD DOOR PRICES AND BOOK DRAWS ENTERTAINMENT AND CULTURAL PERFORMANCES 30 DOCTORAL RESEARCH SYMPOSIUM Location: IBSU Campus, B Bloc, B 110 Friday, July 3, 2009 14:00 – 15:30 CHAIR: Richard Alan Nelson, Louisiana State University, USA PRESENTERS: Doctoral Students Supervisor Title of Dissertation Salavat Sayfullin Prof.Dr. Alexander Millnikov Canonical Correlation Analysis on Portfolio Selection Sophio Khundadze Prof.Dr. Ketevan Lapachi How to Make Deposit Insurance Effective for Georgia Maka Bughulashvili Prof.Dr. Ketevan Lapachi Economic Regulations and Its Impact on Society Welfare: The Case of Georgia Ketevan Dolakidze Prof.Dr. Tamar Kiknadze Correlation of Georgian Policy and Georgian Television Media after the “Rose Revolution” Nino Tkeshelashvili Prof.Dr. Nick Makharashvili Leadership and Crisis Management Zaal Tkeshelashvili Prof.Dr. Nick Makharashvili Human Resources Management for Disabled People in Georgia Eka Metreveli Prof.Dr. Tamar Kiknadze Gender as an Important Aspect of Political Culture Athena Imnaishvili Assoc.Prof. Natia Zedginidze Foreign Direct Investment in Georgia Salome Asatiani Prof.Dr. Teimuraz Beridze Food Security Policy and Regulation in Georgia and Major Influencing Economic Factors Sayed Emad Emadi Prof.Dr. Hamed Nezhad Hameed Dynamics of Caspian Oil Supply Chain Valeri Modebadze Prof.Dr. Tamar Kiknadze Problems and Perspectives of Repatriation and Reintegration of Deported Meskhetian Population into the Georgian Society 31 CONCURRENT SESSIONS II.1: International Finance and Risk Management Location: B 102 CHAIR: Frederic D. Robins, University of Adelaide, Australia SPEAKERS: Computer Producing a "Fair" Auditor’s Report Mohamed A. Wahdan, Menoufia University, Egypt Pieter Spronck Micc, University of Maastricht, The Netherlands Hamdi F. Ali, Maastricht School of Management, The Netherlands Eddy Vaassen, Universiteit Maastricht, The Netherlands H.Jaap van den Herik, Tilburg University, The Netherlands Institutional Impediments to Capital Market Efficiency in Emerging Market Economies: Uganda in Eastern Africa Brenda Victoria Nakku, Maastricht School of Management, The Netherlands Kami Rwegasira, Maastricht School of Management, The Netherlands The Global Financial Crisis in Australia Frederick Robins, University of Adelaide, Australia II.2: Business Education Development Location: B 104 CHAIR: Gerard Danford, Helia University of Sciences, Finland SPEAKERS: A Strategy for Online University Education Gerard Danford, Haaga-Helia University of Applied Sciences, Finland Drivers Making the Diffusion of Internet Use and Online Learning: Recent Evidence from Korea Jung Wan Lee, Boston University, USA Barry Unger, Boston University, USA Hands-on Logistics Games as an Interactive Teaching Method Okan Tuna, Dokuz Eylul University, Turkey 32 II.3: Current Issues in Trade and Development Location: B 106 CHAIR: Paul S. Marshall, Widener University, USA SPEAKERS: A Relational Framework for Analyzing Ventures in Cognitive Environments: The BP-TNK Experience Myroslaw J, Kyj, Widener University, USA Larissa S, Kyj, Rowan University, USA Mañana for South American Real Estate Paul S., Marshall, Widener University, USA Clement H, Noble, Widener University, USA Nicholas C, D’Alonzo, DeMatteo Monness, LLC, USA Use of Country Brand Equity Model for the Development of Country Marketing Planning Erdener, Kaynak, The Pennsylvania State University at Harrisburg, USA Simon K M, Mak, City University of Hong Kong, Hong Kong II.4: International Business Competitiveness Location: B 108 CHAIR: Mohamed Latib, DeSales University, USA SPEAKERS: On the Role of Transaction Costs and Trust in Interfirm Relationships George Berulava, Sokhumi State University, Georgia Post Investment Monitoring of Portfolio Companies by Life Science Venture Capital Firms and A Comparison to Project Management Issues Barry Unger, Boston University, USA Virginia A. Greiman, Boston University, USA Jung Wan Lee, Boston University, USA The IDP Paradigm and the Internationalization of Central and East European Economies Marian Gorynia, Poznan University of Economics, Poland Jan Nowak, Central European University, Hungary Radoslaw Wolniak, Warsaw University, Poland 33 Coffee Break: 10:30 – 11:00 IBSU Campus, B Bloc, Refreshment Center CONCURRENT SESSIONS Friday, July 3, 2009 11:00 – 12:30 II.5: Consumer Behavior: Cross-Cultural/National Issues Location: B 102 CHAIR: Ajay K. Manrai, University of Delaware, USA SPEAKERS: Business Gift Practices: A Survey of Buyers Richard Alan Nelson, Louisiana State University, USA Ali M. Kanso, University of Texas at San Antonio, USA Conceptualising the Value and Management of Customer Experiences in Retailing Nic S. Terblanche, University of Stellenbosch, South Africa Product Preference Differences of High and Low Ethnocentric Consumers in Georgia Ali Riza Apil, International Black Sea University, Georgia Erdener Kaynak, Pennsylvania State University at Harrisburg, USA Nuzgar Todua, Ivane Cevahishvili Tbilisi State University, Georgia Where Are You from? The Effects of Country-of-origin on Partners’ Perceptions of Trustworthiness in International Business Collaborations Anahit Armenakyan, Carleton University, Canada Cray David, Carleton University, Canada II.6: Global Training and Development Location: B 104 CHAIR: Claude Cellich, International University, Switzerland SPEAKERS: Development of a New Master in International Trade Relations Claude Cellich, International University, Switzerland Educating Youngsters in the Formulation of the Auditor’s Opinion A Practical Flowcharts Approach Mohamed A. Wahdan, Menoufia University, Egypt Hamdi F. Ali, Maastricht School of Management, The Netherlands H.Jaap van den Herik, Tilburg University, The Netherlands 34 Marketing Communications Strategy for an Undergraduate Business School Makarand Gulawani, MacEwan School of Business, Canada II.7: Global Business and Development Location: B 106 CHAIR: Nazan Gunay, Ege University, Turkey SPEAKERS: Attitudes of Georgian Firms toward Regional Integration - The Case of the Black Sea Economic Cooperation (BSEC) Ilyas Ciloglu, International Black Sea University, Goergia Erdener Kaynak, The Pennsylvania State University at Harrisburg, USA Correlation between Public Relations Practices and Social Capital Improvement in Commercial Organizations: A Case Study of the Banking System in Iran Ghodsi Bayat, AllamehTabatabaii University, Islamic Republic of Iran Zohre Shahrokhe Oskoie, AllamehTabatabaii University, Islamic Republic of Iran Quality of Working Life and its Significant Consequences: A Study of Banking Industry in the New Era of Liberalization Reza Gharoie Ahangar, Islamic Azad University, Islamic Republic of Iran Ali Sorayaie, Islamic Azad University, Islamic Republic of Iran Using TOPSIS Method for Developing an Innovative Performance Measurement Model for Retail Companies G. Nazan Gunay, Ege University, Turkey Fusun Gokalp, Ege University, Turkey II.8: Business Logistics and Supply Chain Management Location: B 108 CHAIR: A. Krishnamoorthy, Troy University, USA SPEAKERS: Network Relations in Automotive Supply Chains Gerhard Huber, University for Health Sciences, Medical Informatics and Elisabeth Nöhammer, University for Health Sciences, Medical Informatics and Harald Stummer, University for Health Sciences, Medical Informatics and Simulation-Based Learning in Business Education: The Example of Logistics Simulation Game: LOGIgame Michal Patkanowski, Cracow University of Economics, Poland Piotr Sedlak, Cracow University of Economics, Poland 35 Working on High Performance in the Diamond Industry Value Chain André A. de Waal, Maastricht School of Management, The Netherlands Orij Ruben, Free University, Amsterdam, The Netherlands Rosman Jantien, Free University, Amsterdam, The Netherlands Zevenbergen Marijke, Free University, Amsterdam, The Netherlands Lunch at IBSU Campus and Entertainment 12:30 – 14:00 CONCURRENT SESSIONS Friday, July 3, 2009 14:00 – 15:30 II.9: Business Issues in Emerging Markets Location: B 102 CHAIR: J. Granleese, University of East Anglia, United Kingdom SPEAKERS: Bank Lending and Non-Performing Loans in Small Emerging Market Economies: Bhutan (Asia) Kami Rwegasira, Maastricht School of Management, The Netherlands Dorji Phuntsho, Royal Monetary Authority (RMA) of Bhutan, Bhutan Decision Making for Informal Investment: Is It Driven by Divergent Motivations? László Szerb, University of Pécs, Hungary Gyöngyi Bugár, University of Pécs, Hungary The Influence of History, Culture and Politics in Shaping Enterprise Structure: An Analysis of China vs. South Korea Jisun Kim, George Mason University, USA Anand Krishnamoorthy, Troy University Atlantic, USA David Shetterly, Troy University Atlantic, USA II.10: Entrepreneurship and Business Development Location: B 104 CHAIR: G. Gbadamosi, Unversity of Worcester, United Kingdom SPEAKERS: Chinese Returnee High-tech Entrepreneurship: The Case of Vimicro Hong Liu, Manchester Business School, United Kingdom Huiyao Wang, China Western Returned Scholars’ Association of Chamber of 36 Hang Liu, Manchester Business School, United Kingdom Historical Backgrounds of Entrepreneurial Development in Georgia; An Overview of Business Environment, Achievements and Challenges Giuli Alasania, International Black Sea University, Georgia Ali Riza Apil, International Black Sea University, Goergia Sports Celebrity Endorsers: Why Gender Matters? Jacqueline Granleese, University of East Anglia, United Kingdom Hongru Shen , University of East Anglia, United Kingdom II.11: Environmental Challenges in International Business Development Location: B 106 CHAIR: M. Gulawani, MacEwan School of Business, Canada SPEAKERS: Environmental Scanning and Intellectual Property Protection in SMEs: the Role of National Culture Céline Bérard, Université du Québec à Montréal, Canada Hélène Delerue, Université du Québec à Montréal, Canada ICT & Women Empowerment a Comparative Study of Asian Developing Countries Afshin Heidarpour, Majlis Research Center, Islamic Republic of Iran Ghodsi Bayat, AllamehTabatabaii University, Islamic Republic of Iran Wellness at Work: Profile of Employees in Botswana Gbolahan Gbadamosi, University of Worcester, United Kingdom II.12: Comparative Marketing Systems Location: B 108 CHAIR: Jan Napolean Saykiewicz, Dequesna Universty, USA SPEAKERS: A New Conceptual Framework for theStudy of Comparative Marketing Systems Lalita A. Manrai, University of Delaware, USA Ajay K. Manrai, University of Delaware, USA Hypermarkets and Consumer Shopping Behavior: The Case of Carrefour in Indonesia Sandra Sunanto, Maastricht School of Management, The Netherlands Ronald S.J. Tuninga, Open University of the Netherlands, The Netherlands Impact of Globalization on Poland’s Marketing System Jan Napoleon Saykiewicz, Duquesne University, USA 37 Coffee Break: 15:30 – 16:00 IBSU Campus, B Bloc, The Refreshment Center CONCURRENT SESSIONS Friday, July 3, 2009 16:00 – 17:30 ____________________________________________________________________________________ II.13: Tourism and Development Location: B 102 CHAIR: Said Ladki, Lebanese American University, Lebanon SPEAKERS: Effect of Exported Lebanese Food on Lebanese Tourism: Quantitative Study on Foreigners in Lebanon Nivine Dalleh, Lebanese American University, Lebanon Alexandre Aoun, Lebanese American University, Lebanon Said Ladki, Lebanese American University, Lebanon Evaluation of Promotional Activities: the Example of EURO 2012 in Cracow Halina Lyszczarz, Cracow University of Economics, Poland Monika Sady, Cracow University of Economics, Poland Dominika Guja, Cracow University of Economics, Poland Predicting the Tourism Market Potential of Chile by Use of Qualitative Forecasting Technique Erdener Kaynak, Pennsylvania State University at Harrisburg, USA Jose I. Rojas-Mendez, Carleton University, Canada II.14: Global Management Development Location: B 104 CHAIR: John S. Hill, University of Alabama, USA SPEAKERS: International alliances formation between SMEs: International experience and⁄or Attractiveness? Hélène Delerue, Université du Québec à Montréal, Canada Eric Simon, ISC Paris, France Interpersonal and Mass Communication: The Dual Influence on People’s Reaction towards Television Commercial Advertisements Ivy Shen, University of Oklahoma, USA 38 Shinto and the Art of Japanese Management John S. Hill, University of Alabama, USA Myung-Su Chae, Hankuk University of Foreign Studies, South Korea II.15: Managing in the Global Marketplace Location: B 106 CHAIR: Stephanie Jones, Maastricht School of Management, The Netherlands SPEAKERS: The Emerging Giants: Challenges, Opportunities and Lessons for Global Corporations: An Exploratory Study Stephanie Martin Testa, Nobel Mantrich, Malta Stephanie Jones, Maastricht School of Management, The Netherlands The Relationship Between Employee Perceptions of Equity and Job Satisfaction in Egyptian Private Universities Mohamed Hossam El-Din Khalifa, October University for Modern Sciences and Arts, Egypt Quang Truong, Maastricht School of Management, The Netherlands Working on High Performance in Tanzania: The Case of Iringa University College André A. de Waal, Maastricht School of Management, The Netherlands Bukaza Chachage, Iringa University College, Tanzania II.16: International Business in Transitional Economies Location: B 108 CHAIR: Jung Wan Lee, Boston University, USA SPEAKERS: Challenges in Australia-China Relations: Engagement on a Strategic Tightrope My-Van Tran, University of South Australia, Australia Allan Noble, Media Monitors, Australia Export Dynamics in Indigenous Firms in a Transition Environment Jerzy Cieslik, Kozminski University, Poland Eugene Kaciak, Brock University, Canada Tendencies of Improvements in the Remuneration Systems in Times of Crisis. The Example of Selected Polish Companies Janusz Czekaj, Cracow University of Economics, Poland Michal Teczke, AGH University of Science and Technology, Poland Janusz Teczke, Cracow University of Economics, Poland 39 Saturday, July 4, 2009 CONCURRENT SESSIONS 9:00 – 10:30 11:00 – 12:30 14:00 – 15:30 Sessions are Held at IBSU Campus, B Bloc, B 102, B 104, B 106, B 108, B210 COFFEE BREAKS 10:30 – 11:00 15:30 – 16:00 Location: IBSU Campus, B Bloc, The Refreshment Center LUNCH BREAK 12:30 – 14:00 Kolkheti Restaurant (Sponsored by International Black Sea University) CLOSING CEREMONY 17:30 – 18:00 Location: IBSU Campus, B Bloc, Conference Hall COCKTAILS RECEPTION 18:00 – 18:30 Location: IBSU Campus, B Bloc, The Refreshment Center EVENING PROGRAM FAREWELL DINNER AT TSKHVILI RESTAURANT 19:00 – 21:00 Guest Speaker: Sandra Elisabeth Roelofs – First Lady of Georgia 40 CONCURRENT SESSIONS Location: IBSU Campus, B Bloc, B102, B 104, B 106, B 108 Saturday, July 4, 2009 9:00 – 10:30 ____________________________________________________________________________________ III.17: Company Internationalization: Global Perspective Location: B 102 CHAIR: Jan Nowak, Central European University, Hungary SPEAKERS: Customer Segmentation Strategies in Banking Industry: The Case of Morocco Talha Harcar, Al Akhawayn University, Morocco Wafa ElGarah, Al Akhawayn University, Morocco Mouna Karboubi, Al Akhawayn University, Morocco The Internationalization Process of Small- and Medium-Sized Enterprises in Emerging Economies Christian Keen, University of Southern Denmark, Denmark The Ultimate Challenge? Western SMEs Internationalizing into a Transition Country - A Comprehensive Approach to Analyze Barriers Verena Majer, University of Hall/ Tyrol, Austria III.18: Investment and Portfolio Management Location: B 104 CHAIR: Gyongyi Bugar, University of Pecs, Hungary SPEAKERS: An Empirical Analysis of Country, Industry, and Firm Effects on MNE International Investment Decision Nattharika Rittippant, Thammasat University, Thailand Abdul A. Rasheed, University of Texas at Arlington, USA The Relationship Between Investment and Savings in Indonesia, The Philippines and Thailand Komain Jiranyakul, National Institute of Development Administration, Thailand Tantatape Brahmasrene, Purdue University North Central, USA Timely and Timeless Characteristics of Portfolio Optimisation Gyöngyi Bugár, University of Pécs, Hungary 41 III.19: Organizational and Human Resource Development Issues Location: B 106 CHAIR: Myroslaw J. Kyj, Widener University, USA SPEAKERS: Illegal Migrant Worker Policy and Implementation in Thailand: A Focus on Deportation Effectiveness Wittaya Prayongphan, Asian Institute of Technology, Thailand Quang Truong, Maastricht School of Management, The Netherlands Inter-Departmental Differences in Employees’ Expected Motivation: A Survey from Subsidiaries’ HR and R&D Departments Michael Chasiotis, American College of Greece, Greece Dimitris Manolopoulos, American College of Greece, Greece Personality Dimensions, Transformational Leadership and Leadership Effectiveness Ercan Ergün, Gebze Institute of Technology, Turkey Sevgi Oruc, Gebze Institute of Technology, Turkey III.20: Country Specific Cases of Globalization Location: B 108 CHAIR: My-Van Tran, University of South Australia, Australia SPEAKERS: Central Vietnam: Social and Political Challenges of Creeping Globalisation My-Van Tran, University of South Australia, Australia Allan Noble, Media Monitors, Australia Cultural Barriers to Knowledge Transfer: An Exploratory Study in the Egyptian Context Rania Nafie, Maastricht School of Management, The Netherlands Stephanie Jones, Maastricht School of Management, The Netherlands FIJI Water and Corporate Social Responsibility-Green Makeover or Greenwashing? Jim McMaster, University of the South Pacific, Fiji Islands Jan Nowak, Central European University, Hungary Coffee Break 10:30 – 11:00 IBSU Campus, B Bloc, Refreshment Center 42 CONCURRENT SESSIONS Saturday, July 4, 2009 11:00 – 12:30 III.21: Cross-National/Cultural Marketing and Communication Location: B 102 CHAIR: Richard A. Nelson, Louisiana State University, USA SPEAKERS: R&D Intensity, Export Activity, and Firm Performance: A Comparative Study of American and Chinese Firms Berrin Guner, Rowan University, USA Jooh Lee, Rowan University, USA The Ethics of Persuasion: Strategic Information as a Tool of U.S. Public Diplomacy Richard Alan Nelson, Louisiana State University, USA The Role of Fear, Efficacy and Cultural Characteristics in HIV/AIDS Marketing Communications M Terblanche-Smit, Stellenbosch University, South Africa Nic S. Terblanche, Stellenbosch University, South Africa Understanding the Moroccan Consumer Behavior to Improve Retailers Queuing System Nicolas Hamelin, Al Akhawayn University, Morocco Talha Harcar, Al Akhawayn University, Morocco Zineb Maïmmadi, Al Akhawayn University, Morocco III.22: Global Marketing Management and Strategy Location: B 104 CHAIR: Nic S. Terblanche, Stellenbosch University, South Africa SPEAKERS: A Critical Analysis of "Coopetition" as a Strategic Tool Refik Culpan, Pennsylvania State University at Harrisburg, USA Benefits All Around: The Case of Cause-Related Marketing Debbi Human, Stellenbosch University, South Africa Nic S. Terblanche, Stellenbosch University, South Africa Constraints on Increasing Customer Value: An Exploratory Inquiry Nikolai Wasilewski, Pepperdine University, USA 43 III.23: International Business Development Location: B 106 CHAIR: Stephanie Jones, Maastricht School of Management, The Netherlands SPEAKERS: Dominance of Service Sector in Postindustrial Society and Dynamics of its Development Boris Lezhava, Caucasus University, Georgia How to Understand that Financial Crisis is Coming Kakhaber Djakeli, International Black Sea University, Georgia Spiritual Leadership and Creativity and Innovation in the International and Domestic ICT Sector in Egypt: A Preliminary Study Waleed Zaki, Regional Information Technology Institute, Egypt Stephanie Jones, Maastricht School of Management, The Netherlands III.24: New Perspectives on Global Corporate Responsibility and Business Location: B 108 CHAIR: David R Humphreys, The Open University, United Kingdom SPEAKERS: Bernie Madoff: Invoking the Dark Side of Social Capital William R. Kennan, Radford University, USA Sandra French, Radford University, USA How are the Codes of Good Governance Institutionalized? Perspectives from Developed and Emerging Economies Kader Şahin, Karadeniz Technical University, Turkey The King’s New Clothes in the Eyes of the Beholder: Developing a Measurement Scale for Attitude Towards Corruption Gbolahan Gbadamosi, University of Worcester, United Kingdom Moshood Bello, Yaba College of Technology, Nigeria Lunch Break at Kolkheti Restaurant 12:30 – 14:00 (Sponsored by International Black Sea University) 44 CONCURRENT SESSIONS Saturday, July 4, 2009 14:00 – 15:30 III.25: Marketing and Development Location: B 102 CHAIR: K. M. Simon Mak, City University of Hong Kong, Hong Kong SPEAKERS: Consumers’ Use of Country-of-Origin Information Ali Riza Apil, International Black Sea University, Georgia Market and Product Diversification-The Evidence from Retailing Michael Etgar, College of Management, Israel Dalia Rachman-Moore, College of Management, Israel The Impact of Transformational Leadership on Group Cohesiveness Tung-Chun Huang, National Central University, Taiwan Yung-Shui Wang, China University of Technology, Taiwan III.26: Technology Transfer and Foreign Direct Investment Location: B 104 CHAIR: Refik Culpan, Pennsylvania State University, USA SPEAKERS: An Exploratory Study of Information, Knowledge and Knowledge Transfer in the Egyptian Context Rania Nafie, Maastricht School of Management, The Netherlands Stephanie Jones, Maastricht School of Management, The Netherlands Formal Institutional Development and Contract Design in Strategic Alliances: Evidence from the Western Balkans Stephen Rosenbaum, University of Southern Denmark, Denmark Technology Transfer Effect of Foreign Direct Investments & Implications for Georgia Aphina Imnaishvili, International Black Sea University, Georgia 45 III.27: Global Business : Developmental Perspectives Location: B 106 CHAIR: William R. Kennan, Radford University, USA SPEAKERS: Organizational Justice and Job Satisfaction: the case of Saudi Arabia Nasser Alomaim, Riyadh College of Technology, Saudi Arabia Patterns of Influence MNCs Influencing Austrian Subsidiaries and Austrian Subsidiaries Influencing Whole MNCs Harald Stummer, University for Health Sciences,Medical Informatics and Technology, Austria Verena Majer, University for Health Sciences, Medical Informatics and Technology, Austria Gerhard Huber, University for Health Sciences, Medical Informatics and Technology, Austria Elisabeth Nöhammer, University for Health Sciences, Medical Informatics and Technology, Austria The Effects of Transformational Leadership and Charismatic Leadership on Leader Membership Exchanges (LMX) and Team Effectiveness Sevgi Oruc, Gebze Institute of Technology, Turkey Ercan Ergün, Gebze Institute of Technology, Turkey III.28: New Developments in Global Business Education Location: B 108 CHAIR: Kip Becker, Boston University, USA SPEAKERS: Altering Assessment Environments and Subsequent Effects on Student Performance in Online Tests Jung Wan Lee, Boston University, USA Kip Becker, Boston University, USA Institutional Factors that Affect Attrition and Retention in Distance Learning: The Case of the Arab Open University at Saudi Arabia Manal Ibrahim, HRH Prince Talal Al Saud Institutions, Saudi Arabia Kami Rwegasira, Maastricht School of Management, The Netherlands Beatrice I.J.M. van der Heijden, Maastricht School of Management, The Knowledge Triangle in Business Education in Post-Soviet Countries Natela Doghonadze, International Black Sea University, Georgia Tatiana Papiashvili, International Black Sea University, Georgia 46 Transfer of Training Effects and Motivational Perspectives: The Case of MBA Programs in Vietnam Nga T.P. Pham, Maastricht University, The Netherlands Wim H. Gijselaers, Maastricht University, The Netherlands Mien S. R. Segers, Maastricht University, The Netherlands III.29: Organizational Development and Business Enterprises Location: B 210 CHAIR: Talha D. Harcar, Pennsylvania State University, USA SPEAKERS: Busteni ICE2 - Phase I: Sport Tourism Management and the 2009 Ice Climbing World Cup Finals - Buşteni, Romania Mihaela Dinu, Romanian American University, Romania Douglas Michele Turco, Drexel University, USA Public Relations Strategy, Social Capital, and Organizational Advantage William R. Kennan, Radford University, USA Vincent Hazelton, Radford University, USA The Determinants of Team Networking Information Flow and Its Outcome Tung-Chun Huang, National Central University, Taiwan Wan-Jung Hsiao, National Central University, Taiwan COFFEE BREAKS 15:30 – 16:00 Location: IBSU Campus, B Bloc, Refreshment Center CLOSING CEREMONY 17:30 – 18:00 Location: IBSU Campus, B Bloc, Conference Hall COCKTAILS RECEPTION 18:00-18:30 CONGRESS FAREWELL DINNER AT TSKHVILI RESTAURANT 20:00 – 22:00 (Sponsored by Association of Turkish and Georgian Businessmen) 47 SPOUSES/COMPANIONS PROGRAM Friday, July 3, 2009 Morning Program: 9:30 – 12:30 and Afternoon Program 14:00 – 17:30 (Registered Companions, Spouses, and Family Members Only) You will be picked up at the lobby of your hotel between 9:15 – 9:30 a.m. Morning Program 9.30 – 12.30 The program will start with visiting the Trinity Cathedral. It is the largest one in Caucasus region. Then Museum of Fine Arts where best-known samples of Georgian artwork collections are exhibited will be visited next. After that the party will move up to Mtatsminda Park where they can have a magnificent view of Tbilisi from Mtatsminda (Holy Hill). Afterwards, the group will have a nice walk in the beautiful park. At 12.00 the group will be transferred to IBSU Campus for lunch. Afternoon Program 14.00 – 17.30 After having lunch and watching music and dance performances of IBSU students, the group will move to Open Air Museum of Ethnography. There, they will have the opportunity of learning about the architecture and traditions of different regions of Georgia. There will be a coffee or tea break at Kuss Tba (Turtle Lake) and group members will have the opportunity to watch the lake which overlooks Vake Park. The park has a different view of the city. From Kuss Tba the group members will be transported back to their hotels. SOME BRIEF INFORMATION ABOUT THE VENUE Museum of Fine Arts: S. Amiranashvili Museum of Fine Arts was established in Tbilisi in 1920 as the National Arts Gallery of Georgia. The Museum houses the best-known samples of Georgian artwork. Different collections of the Museum preserve approximately sixty thousand objects. The Museum is distinguished for its Georgian goldsmith pieces dated back to the VIII-XIX Centuries. The most significant exhibits are the icon of Zarzma Monastery, the Chalice of Bedia, Anchistkhati and Khakhuli Triptychs, Processional Liturgical Crosses etc. Also unique are the exhibits of cut-enamel, jewelry and art textiles from VIII-XV cc. The Museum stores the works of famous Georgian painters Niko Pirosmanishvili, Lado Gudiashvili, Elene Akvlediani, David Kakabadze and others. The Museum also hosts collections of Russian, Western Europe and Oriental (mainly Persian) artworks. Open Air Museum of Ethnography: The Open Air Museum was founded in 1966 by George Chitaia, a famous Georgian ethnographer and academician, whose name it now bears. The museum is one of the most unique museums in Georgia: you can physically "visit" almost all the regions of Georgia in several hours and learn about the architecture and traditions of different regions. The Open Air Museum is located in Tbilisi, Vake district, to the west of "Turtle Lake". It occupies 65 hectares of land. The Museum features objects of traditional art and architecture from different parts of Georgia. Visitors can see traditional Georgian handicraft and how Georgians lived and cooked until electricity found its way here. There are iron boilers hung by a chain over hearths and earthenware frying pans that are smoked due to frequent use. Visitors can see the intricate wooden balconies carved with various ornaments, looking as though they are waiting for the return of the host. From the museum you see breathtaking views as it sits on Mtatsminda Mountain, between Vake Park and Tortoise's Pond (Kus Tba). Lunch at IBSU and Dance & Music Show On 3rd July at lunch break at the IBSU Campus, Turkish Doner Kebap will be served. Afterwards a dance show and music concert will be performed by IBSU students. Doner Kebap will be prepared by Supra Restaurant of Tbilisi and serve freshly hot to the participants accompanying with a variety salads, snacks, deserts and refreshments. A variety of vegetarian food will also be available. After lunch, IBSU Dance Club will perform two traditional Georgian dances – Adjaruli and Music Group “Sunny Universe” will sing three surprise songs at the Conference Hall of IBSU B-Block. 48 _______________________________________________________________________________ The Nineteenth Annual World Business Congress of the IMDA Preparations for the Nineteenth Annual World Business Congress have already started. It is anticipated that the congress will be held in Izmir, Turkey in July of 2010 though we have not signed the contract yet. There will be a representative from Izmir at our Georgia congress. There will be a presentation about Turkey, Aegean Sea Coast, and important historical and cultural sites of the area. We are also planning of organizing either pre or post congress tour to Greek Islands. As in other Congresses, we are developing a number of interesting conference tracks and look forward to your contributions with full papers, research–in–progress proposals and presentations, doctoral research seminars, and special panels. If you are interested in becoming part of the 2010 Program as a Track Co-chair or would like to offer advice, please contact the IMDA Secretariat at [email protected] IMDA HONORS GEOCELL COMPANY OF GEORGIA AS IMDA INTERNATIONAL COMPANY OF THE YEAR AWARD RECIPIENT FOR THE YEAR 2009 The year of 1996, GSM communication history begins in Georgia. The newest technologies brought revolutionary changes into the contemporary world. Things that were beyond human imagination became reality today…everything came and inculcated in so naturally, that people do not even pay attention to how many new phrases they are using in the everyday speech. Each of the new expression is connected to something specific though. The term GSM (Global Service for Mobile Communications) in Georgian reality is associated with the pioneer GSM operator “Geocell”. The year 1996 is historical for Georgian GSM communications. For the first time, the mobile operator “Geocell” enters Georgia in September of the same year and soon changes the everyday life of the population to the best. Geocell’s first mobile call was produced on March 15, 1997. This became the great beginning, making everyone aware of the upcoming positive, global changes and developments. Since that time, Geocell has always been an innovator and a customer-oriented company. At present, Geocell covers 97% of the populated territory of Georgia, while outside the country Geocell subscribers enjoy roaming services in 134 countries. Successful Company… Geocell plays an important role in the development of Georgian economy. Being one of the largest tax payers, the company makes a timely payment of all taxes, thus promoting the budget of the country. The company has already made the investment of 315 million GEL. As for the future plans, this figure will reach 465 million GEL. At the same time, the company developed new working places, and employed more than 4,000 people. There is a very important point – Geocell finance system operates under SAP and SOX international standards. 49 Geocell – an innovative company From the very first day of operation, the company subscribers enjoy all the innovative services provided by the international GSM/UMTS standards. Most of these services were first introduced by Geocell on the Georgian telecommunications market Thanks to Geocell Charity and patronage has always been one of the most important points of the company strategy. Supporting culture, education and sport is a business card of Geocell. There are hundreds of well-known social projects made by Geocell during all the years of its existence, such as caring for orphans, elderly people and participation in many charity events. One of the latest unprecedented projects is “We Can Hear You”. Geocell provided the hearing impaired with an educational center and a special package in the frame of this project. Besides, Geocell took the initiative of integrating the hearing impaired into society. Currently, there are four hearing impaired persons employed by Geocell. The year of 2008 started with introducing a great project by the company. Geocell started offering a full support for the restoration of Ikalto Monastery Complex, being in need of a restoration. A recognized company There are so many awards granted to Geocell for the contributions made over the past 11 years. Strong partner – Strong Company… A big telecommunication group all over Eurasia - Fintur Holdings B.V. is a strong and important partner of Geocell , as well as of other leading mobile operators in many countries. One more important partner of Geocell is one of the largest holdings all over the world- Telia Sonera, being recognized as the global expert of innovative services. A global telecommunication is having a global progress all over the world. Geocell has been an inseparable part of this progress during the past 11 years of its operation. Geocell being the partner company of TeliaSonera intends to claim on the quality of its services. To be customer-oriented and to keep improving the service quality is the inseparable part of the company’s strategy. Having the opportunity of sharing the valuable experience of strong partners in this field is very important. This trend will continue in the future at an accelerating rate. THE JOURNAL OF TRANSNATIONAL MANAGEMENT Editor: Kip Becker ( [email protected] ) The Journal of Transactional Management is the official journal of the International Management Development Association. In addition to receiving submissions from authors in nations with strong research records and abilities, the journal has, and will continue, to distinguish itself as a leader in providing editorial assistance to authors from developing nations. The journal has a dedicated editorial board that is multi-national in scope and prepared to provide the assistance needed to encourage authors from nations that are not the traditional contributors with their submissions in order to optimize the opportunity to authors in developing nations to present their management articles to an international audience. The journal, in addition to research publications, is interested in receiving media/book reviews. Information concerning the JTM relating to past volumes and submission information is available on the web site of the IMDA www.imda.cc Please feel free to contact me with questions concerning the JTM. Over the past two years the journal has received articles from authors representing 16 different nations. In line with one of the journal’s missions, that of assisting authors from developing nations, the IMDA 50 should be proud that during this time frame articles have been published from Turkey, China, Hungary, Poland, Hong Kong, Fiji Islands, Lebanon, Taiwan, Jordan and Qatar in addition to the USA, Canada, Australia, UK, France, Spain, Italy, the Netherlands, Germany, Italy and Greece which are more frequently represented. I have provided the title, country discussed, author and his/her nation of residence to provide a broad picture of the Journal’s scope over the past several years. LIST OF COUNTRIES REPRESENTED Australia Austria Bhutan Canada China Denmark Egypt Fiji Islands Finland France Georgia Greece Hong Kong Hungary Islamic Republic of Iran Israel Lebanon Malta Morocco Nigeria Poland Romania Saudi Arabia South Korea South Africa Switzerland Taiwan Tanzania Thailand The Netherlands Turkey United Kingdom USA CONGRESS PARTICIPANTS INDEX A. Krishnamoorthy, 35 Abdul A. Rasheed, 41 Afshin Heidarpour, 37 Ajay K. Manrai, 34, 37 Alexander Millnikov, 31 Alexandre Aoun, 38 Ali Sorayaie, 35 Ali M. Kanso, 34 Ali Riza Apil, 34, 37, 45 Aliaga, O. A., 13 Allan Noble, 39, 42 Anahit Armenakyan, 34 Anand Krishnamoorthy, 36 André A. de Waal, 36, 39 Aphina Imnaishvili, 45 Athena Imnaishvili, 31 Barry Unger, 32, 33 Beatrice I.J.M. van der Heijden, 46 Berrin Guner, 43 Boris Lezhava, 44 Brenda Victoria Nakku, 32 Bukaza Chachage, 39 Céline Bérard, 37 Christian Keen, 41 Claude Cellich, 34 Clement H, Noble, 33 Cray David, 34 Dalia Rachman, 45 David Shetterly, 36 David R Humphreys, 44 Debbi Human, 43 Dimitris Manolopoulos, 42 Dominika Guja, 38 Dorji Phuntsho, 36 Douglas Michele Turco, 47 Eddy Vaassen, 32 Eka Metreveli, 31 Elisabeth Nöhammer, 35, 46 Ercan Ergün, 42, 46 Erdener Kaynak, 13, 34, 35, 38 Eric Simon, 38 Eugene Kaciak, 39 Frederic D. Robins, 32 Fusun Gokalp, 35 G. Gbadamosi, 36 Gbolahan Gbadamosi, 37, 44 George Berulava, 33 George Doborjginidze, 20 51 Gerard Danford, 32 Gerhard Huber, 35, 46 Ghodsi Bayat, 35, 37 Giuli Alasania, 20,37 Grigol Vashadze, 20 Gyöngyi Bugár, 36, 41 H.Jaap van den Herik, 32 Halina Lyszczarz, 38 Hamdi F. Ali, 32, 34 Hamed Nezhad Hameed, 31 Hang Liu, 37 Harald Stummer, 35, 46 Hélène Delerue, 37, 38 Hong Liu, 36 Hongru Shen, 37 Huiyao Wang, 36 Ilyas Ciloglu, 35 Ivy Shen, 38 J. Granleese, 36 Jacqueline Granleese, 37 Jan Napolean Saykiewicz,30, 37 Jan Nowak, 20,33, 41, 42 Janusz Czekaj, 39 Janusz Teczke, 39 Jemal Inaishvili, 20 Jerzy Cieslik, 39 Jim McMaster, 42 Jisun Kim, 36 John S. Hill, 38 Jooh Lee, 43 Jose I. Rojas-Mendez, 38 Jung Wan Lee, 32, 33, 39, 46 K. M. Simon Mak, 45 Kader Şahin, 44 Kakhaber Djakeli, 44 Kami Rwegasira, 32, 36, 46 Ketevan Dolakidze, 31 Ketevan Lapachi, 31 Kip Becker, 20, 30, 46 Komain Jiranyakul, 41 Lalita A. Manrai, 37 Larissa S, Kyj, 33 Lasha Zhvania, 20 László Szerb, 36 M Terblanche-Smit, 43 M. Gulawani, 37 Makarand Gulawani, 35 Manal Ibrahim, 46 Marian Gorynia, 33 McLean, 13 Michael Chasiotis, 42 Michael Etgar, 45 Michal Patkanowski, 35 Michal Teczke, 39 Mien S. R. Segers, 47 Mihaela Dinu, 47 Mikheil Saakashvili, 20 Mohamed A. Wahdan, 32, 34 Mohamed Hossam El-Din Khalifa, 39 Mohamed Latib, 20, 33 Monika Sady, 38 Moshood Bello, 44 Mouna Karboubi, 41 Myroslaw J, Kyj, 33 Myroslaw J. Kyj, 42 Myung-Su Chae, 39 My-Van Tran, 39, 42 Nasser Alomaim, 46 Natela Doghonadze, 46 Natia Zedginidze, 31 Nattharika Rittippant, 41 Nazan Gunay, 35 Nga T.P. Pham, 47 Nic S. Terblanche, 34, 43 Nicholas C, D’Alonzo, 33 Nick Makharashvili, 31 Nicolas Hamelin, 43 Nika Gvaramia, 20 Nikolai Wasilewski, 43 Nino Tkeshelashvili, 31 Nivine Dalleh, 38 Nugzar Ksovreli, 20 Nuzgar Todua, 34 Okan Tuna, 32 Orij Ruben, 36 Paul S. Marshall, 33 Paul S., Marshall, 33 Petre Kankava, 20 Pieter Spronck Micc, 32 Piotr Sedlak, 35 Quang Truong, 39, 42 Radoslaw Wolniak, 33 Rania Nafie, 42, 45 Refik Culpan, 43, 45 Reza Gharoie Ahangar, 35 Richard Alan Nelson, 31,34, 43 Ronald S. J. Tuninga, 20, 37 Rosman Jantien, 36 S.K Chatterji, 20 Said Ladki, 38 Salavat Sayfullin, 31 Salome Asatiani, 31 Sandra French, 44 Sandra Sunanto, 37 Sayed Emad Emadi, 31 Serif Ali Tekalan, 20 Sevgi Oruc, 42, 46 Simon K M, Mak, 33 Sophio Khundadze, 31 Stephanie Jones, 39, 42, 45 Stephanie Jones, 39, 44 Stephanie Martin Testa, 39 Stephen Rosenbaum, 45 Talha Harcar, 41, 43, 47 Tamar Kiknadze, 31 Tantatape Brahmasrene, 41 Tatiana Papiashvili, 46 Teimuraz Beridze, 31 Tung-Chun Huang, 45, 47 Valeri Modebadze, 31 Verena Majer, 41, 46 Vincent Hazelton, 47 Virginia A. Greiman, 33 Wafa ElGarah, 41 Waleed Zaki, 44 Wan-Jung Hsiao, 47 William R. Kennan, 44, 46, 47 Wim H. Gijselaers, 47 Wittaya Prayongphan, 42 Yung-Shui Wang, 45 Zaza Kikvadze, 20 Zevenbergen Marijke, 36 Zineb Maïmmadi, 43 Zohre Shahrokhe Oskoie, 35 Zurab Tskitishvili, 20 USE OF THE COMPUTER CENTER For the registered delegates and the registered spouses, there will be Internet facilities in the ground floor of IBSU Campus, B Bloc, B 003. The Center will be opened from 9:00 - 17:00 on Friday, July 3, 2009 and Saturday, July 4, 2009. 52 1 9 8 7 INTERNATIONAL MANAGEMENT DEVELOPMENT ASSOCIATION (IMDA) NEWSLETTER INFORMATION Please provide us with information concerning your academic and professional activities. We would like to use this information in our forthcoming IMDA Newsletter. Title and full name: _____________________________________________________________ Institutional affiliation: __________________________________________________________ Business address: _______________________________________________________________ ______________________________________________________________________________ Tel.: _________________________________ Fax: ___________________________________ E–mail address: _________________________________________________________________ Research interests: ______________________________________________________________ Teaching specialization: __________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Consulting/Research experience: ___________________________________________________ _____________________________________________________________________________ Recent consulting / Research assignments: ___________________________________________ _____________________________________________________________________________ Recent publications: _____________________________________________________________ ______________________________________________________________________________ 53 Are your publications available free of charge? Yes _____ No ______ If there is a charge, what is the amount? _____________________________________________ How can our members obtain a copy of your publications? ______________________________ ______________________________________________________________________________ ______________________________________________________________________________ Noteworthy recent achievements and accomplishments: ________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Collaboration desired: ___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Position openings: ______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Other information: _____________________________________________________________ ______________________________________________________________________________ Please return this form to: Dr. Talha D. Harcar, Department of Business Administration, Pennsylvania State University at Beaver, 100 University Drive, Monaca, PA 15061, USA. Tel: (724) 773–3892, Fax: (724) 773–3557, E–mail: [email protected] 54 1 9 8 7 INTERNATIONAL MANAGEMENT DEVELOPMENT ASSOCIATION Nineteenth Annual World Business Congress July 2010 Izmir, Turkey http://www.imda.cc WANT TO BE INVOLVED IN THE 2010 IMDA PROGRAM? OR HAVE ANY IDEA FOR A SESSION OR TRACK? Name: ________________________________________________________________________ Affiliation: ____________________________________________________________________ Address: ______________________________________________________________________ Phone: ____________________ Fax: _____________________ E–mail: _________________ I would like to participate in the 2010 IMDA Program as: ______ Track chair _________________________________________________ Track ______ Reviewer ___________________________________________________ Track ______ Special session/Panel organizer _______________________________________ Suggestions for session, track or paper: _______________________________________ Any other suggestions: ____________________________________________________ Please send this to: Professor Erdener Kaynak, School of Business Administration, Pennsylvania State University at Harrisburg, 777 West Harrisburg Pike, Middletown, PA 17057, USA, Tel: (717) 948–6343, (717) 566–3054, Fax: (717) 566–8589, E–mail: [email protected] or ek9@comcast 55 CONFERENCE AND MEETING FACILITIES IBSU B BLOCK FLOOR PLAN- SECOND FLOOR 56 57 58